Dollar General Corporate Office

Dollar General Corporate Office Address

Dollar General Corporation
100 Mission Ridge
Goodlettsville, TN 37072

Contact Dollar General

Phone Number: (615) 855-4000
Fax Number: (615) 386-9936
Website: http://www.dollargeneral.com
Email: Email Dollar General

Executives

CEO: Todd Vasos
CFO: John W. Garratt
COO: Jeff Owen

Dollar General History

Dollar General was founded in 1939 by Cal Turner.  The first store was located in Scottsville, KY and was called J.L. Turner and Sons.  The first store actually called Dollar General was opened in 1955 with the idea that all items in the store would be $1 or less.  The idea took off quickly and all J.L. Turner stores were changed to Dollar General’s.  The chain reached 29 stores by 1959.

J.L. Turner died in 1964 and Dollar General went public in 1968.  In 1977, Cal Turner, Jr. took over as president of the company, making him the third generation to run the company.  Cal ran Dollar General until 2002.

In 2007, Dollar General was acquired by private equity firms and taken private.  2 years later, in 2009, the company was made public via IPO.

In 2014, the company was fined $52,000 by OSHA for health and safety violations in a Brooklyn store.

In mid 2015, CEO Rick Dreiling announced his retirement and was replaced by COO Todd Vasos.

In 2016, the company has over 12,500 stores in 43 US states.  The Dollar General corporate office is located in Goodlettsville, TN.

 

{ 51 comments… read them below or add one }

Carla Carr April 19, 2016 at 10:05 am

I have been buying candy for the salesmen at the dealership I work as receptionist since January 2, 2016. After a few attempts, I settled on the fancy mix of hard candies. It comes in an 10oz bag for a $1. Last night, I didn’t see any of the fancy mix at the Dollar General Store Market as I stopped in after work. I, then, visited the Dollar General Store closer to my house, only to discover they didn’t have any fancy mix either.
I have come to the conclusion that DG no longer produces this mixture of hard candies anymore. I hope that I am wrong in my assumption. I would love a response either way so I can either come up with a different mix or expect to find the fancy mix on the shelves soon. I, of course, prefer the latter.

Reply

Kathy Newman April 13, 2016 at 1:09 pm

Does anyone really think DG reads thee comments? I’m not siding with DG don’t get me wrong but as a shopper that was spending around $300 to $500 a month at DG I think my money is better spent where your not accused falsely of things, or yelled at, or talked to like your trash. Every DG has different policies so it’s crazy from one store to the next. Just not worth it to me.

Reply

Jeanette April 13, 2016 at 1:57 am

I always shop at Dollar general, but I won’t be anymore. I was told I could not buy cigarettes because the count was done for the night, and the store was still open. The cashier was rude and I saw no sign stating that there was a cut off time. Lagrange, Ohio

Reply

Renee April 4, 2016 at 11:45 am

Your manager Patricia in Winterville NC is very rude. U don’t call no one phone early in the morning threatening to call the cops on them over a damn rug doctor that was returned on time and claiming it was dirty. The mess was dirty when I got it. She really needs to learn how to talk to people period being in management position. I will not shop at another Dollar General again. Her attitude should not be tolerate at all.

Reply

Joleen White April 3, 2016 at 7:56 pm

First let me say I shop at DG EVERY other day and have been since you opened in 2010 with that being said there is an employee there by the name of “Candies”(Candice) she is a cashier and she told my 17 year old daughter(Yesterday 4/2/2016 approx. 1PM)that the next time she comes in there and steals anything she will “Beat her ass!” Then my daughter showed her EVERYTHING in her purse so she DIDN’T steal ANYTHING so you are either going too be SUED as a corporation or you will handle this “Employee” I contacted YOU instead of going in too the store and causing a scene…..She then told my daughter who is 17 too stay AWAY from her “Boyfriend” “Tim” another employee of yours at the SAME store…..You probably WON’T do anything about her behavior but THAT will be your down fall because she will say something bad too the WRONG person one day…..I do not know if I will ever return too that DG or any DG for that matter and I will go WITH my daughter from now on too THAT store and let one of them slip and say something RUDE too me!! I do ALOT of shopping in there and I know ALOT of people in the immediate area so if this “EMPLOYEE” doesn’t act BETTER with CUSTOMERS I will tell EVERYONE at my job,college EVERYWHERE how horrible DG is and word of mouth is NOT a good thing if that mouth is complaining about you!! Thank You….Joleen White

Reply

Sandy P. March 28, 2016 at 3:09 pm

The store in New Braunfels, TX located on Walnut street. Since its been updated it’s the only store I visit now. In my 57 years never have I had better customer service!

Reply

Very upset Customer March 20, 2016 at 5:03 pm

I will NEVER go back to Dollar General in Hermann, MO!!! This was the worst customer service I have had EVER!!! Today, around 3:15, my kids and I went shopping there. Right when you walk in were 12 pks of soda with a sign that stated 3 for $9. When we went to pay, it rang up $14, I said the sign showed $9. The cashier pulled out a sticker just like the one on the sodas and rudely stated “It says through the 19th, today is the 20th!! Why was it still up then??? So, I said no, I was not going to pay that. Then, I am still in the store and the cashier and the Manager was talking, not realizing I was still in the store. Saying really rude things like “God, they cant read? It clearly states the dates on the sticker, people just dont want to read”. I put everything back up that was in my cart and I WILL NEVER EVER STEP FOOT IN THAT STORE! IF YOUR EMPLOYEES TREAT THEIR CUSTOMERS LIKE THAT, AT LEAST WAIT UNTIL THEY CANT HEAR THEM TALKING ABOUT THEM!! I will make sure that I tell this to everyone this experience.

Reply

HARVEY GEE March 20, 2016 at 2:54 pm

HELLO, i LIVE IN A SMALL COMMUNITY IN WESTERN KY HOME OF JEFFERSON DAVIS STATE PARK WHICH IS LOCATED ON US 68-80 A FOUR LANE HIGHWAY AND THE PARK IS OPEN FROM APRIL 1ST TO NOVEMBER ?. IT HAS A LOT OF TRAFFIC AND THE CLOSE D.G. IS ABOUT 6 MILES. WE LIVE IN A MENNONITE COMMUNITY. I THINK YOU WOULD DO A GOOD BUSINESS. HAVE A GREAT DAY.HARVEY GEE

Reply

julie March 16, 2016 at 1:19 pm

Leona and mistie in south main store in Monmouth il. rude disrespectiful and stupid. you hire people with no education probably paying them less but you will lose in the end. I will make sure no one I know goes there and shops again.

Reply

julie March 16, 2016 at 1:17 pm

store in South main st. Monmouth Illinois. very rude and disrespectifull management. if you hire people with no education that’s what you end up with. You may face a law suite soon if she keeps it up.

Reply

Jennifer March 12, 2016 at 11:01 am

604 W Bankhead St, New Albany, MS 38652.

This morning I witnessed one of the most uncalled for events that I have seen in quite a while. The manager of our local Dollar General (Ossian;IN) in full view of customers was giving an employee a verbal chewing out (for lack of a better word) for a complaint she had written to him. Granted maybe she should have been corrected, but not in front of customers. This is not the first time I have seen and heard this manager say things that should have been done in private. He could certainly use some training in how to handle employees and the correct place and time to do so.

Reply

Cindy March 3, 2016 at 5:08 pm

Your store #14574 in Kosciusko, MS is the rudest and nastiest store I have ever been in. The manager is rude. She will follow you around making you feel uncomfortable in there. You can not get down the isles due to carts full of merchandise from the truck last week. The floors are nasty. I got some penny items and have been accused of stealing. Manager said I was banned from HER store because of this. When did shopping get you banned? I plan on hiring a lawyer

Reply

Deana Conrad February 19, 2016 at 4:40 pm

New modern DG store in Palmetto FL is a mess. Aisles blocked with unopened merchandise at aNY tI’m of day. It was a beautiful store until recent management changes.
We really need your store here, but it is hard to recommend to visitors and new residents when it is in this condition.
Any improvements you can make would be appreciated.

Reply

michael j. lippold February 9, 2016 at 12:39 pm

This is Michael J.’s I sent your company my business flier and cover lettler for my business. we do it all. I can take care of the following stores #.’s 6149,16075.16135,10708,15250,38942,7863,6178,15250,892,15219,1271,698,2116,951,874,11872,7566,14647,15089,5721,2668,4842 my phone # is 1-304-703-XXXX. please call me so I know you got this, thank-you for your time.

Reply

KLEENRITE POWER WASHING LLC February 7, 2016 at 9:46 am

want to bring your business back to life.
let me help you get a new face lift on your stores and get it ready for spring.
you give the inside a spring cleaning why not the outside.
here are some things that I can help you with. I can clean walkways, parking area, paint the parking strips, and wash the building top to bottom.
OFFICE 870-444-XXXX
CELL 870-315-XXXX

Reply

Patricia king February 5, 2016 at 7:58 am

You need to pay your employees what they deserve

Reply

KENNY FORD January 30, 2016 at 11:21 am

HELLO,I LIVE IN A SMALL COMMUNUTY IN SOUTH MISSISSIPPI BY THE NAME OF MOSELLE. SINCE THEIR ARE DG STORES EVERY WHERE HERE,IN THE SURROUNDING AREA,WE SURE COULD USE ONE HERE.RIGHT OFF OF I59,EXIT 80. BEING RIGHT OFF OF A VERY BUSY INTERSTATE, I DO BELIEVE THIS WOULD BE A PERFECT LOCATION FOR ONE OF YOUR STORES,THE CLOSEST ONE OF YOUR LOCATIONS IS APPROX. 9\10 MILES. SURE WOULD BE NICE TO BE CLOSER. OH WELL,ANYWAY,THOUGHT I WOULD GIVE IT A SHOT. THANKS FOR YOUR CONSIDERATION, HAVE A GREAT DAY!

Reply

Rhydonnia Martinez January 28, 2016 at 4:11 am

I have tried to leave other messgaes but some reason after taking a while to text them I click send it takes me to another page, I don’t feel like typing it all again, I need to talk to someone in corporate and needs to be soon, it’s about my 13 year old daughter being harassed and accused of stealing being banned even after searching her purse and seeing she was not stealing and then two days later same lady said she watched the video and it wasn’t my daughter who opened a package my daughter had an item in her hand and her money and was still in the store when she was accused in front of many people was embarrassed and has had many issues sense, she was told yesterday that she is still banned even though the woman knows she was not stealing once again she was humiliated in front of people we live in a small town everyone knows everyone and my daughter is suffering from the slander this woman has caused, I want to speak to someone in charge I talked to a lawyer today who informed me of so many things this woman done in the wrong manner and I don’t plan on letting this slide

Reply

joel smith January 27, 2016 at 9:17 pm

I have been trying to shop in your store on Bacons Bridge Road in Summerville S.C. Your employees are GREAT. Friendly and Courteous. Your computer equipment stinks. I can’t even begin to tell you how many times that my credit card with a high line of credit with no balance has been turned down by your automated machine. I go next door to Bilo, use the same credit card, purchase a higher amount, and it gets approved on their machine. Fix your machine, Folks. It is real simple. Get it fixed or count this one customer GONE.

Reply

Betty Brantley January 26, 2016 at 8:01 pm

My daughter was shopping at the Dollar General in Bristol, Florida. When she paid for her items, she pressed the “yes” key for a donation in error. She is on disability and is not able to make donations. She immediately asked theem to correct that and give her back the money. They refused and told her once it’s done, it’s done. It doesn’t seem right that they cannot correct that.

Reply

Joshua Hill January 24, 2016 at 8:46 pm

I went into the Dollar General on Highway 24 in East Lawrence. I needed to get a few common things and got a couple of Google play cards to add movies and games to there tablet. Well went to and the second card to account and was never activated so got to looking and instead of the cashier scanning an item and putting it in the bag she scanned the same card twice showing that plainly on the receipt. Well go back today trying to resolve the sitution and the young manager there has to call another manager to see what to do. Then I get told that if I want to resolve the that I will have to come back again to deal with another manager even though I had explained I’m working 12 to 16 days at least the next week then he refuses to give me a corporate number. I have always looked over the fact till now that they constantly do not ring deals up on there drinks almost always charge me regular price. In simple they do not care to help cause I know there is ways the could have made this right today just refuses to help. I know I will not shop back at this Dollar General cause I have been to plenty that are helpful and are able to do there job properly.

Reply

brigeton nc custoner January 23, 2016 at 9:05 pm

Will no longer shop that store they hire managers on drugs you get harassed when you go in manager hollars at employees its always a bad experience shopping there its nasty not a well managed store

Reply

J. Miller January 23, 2016 at 3:19 pm

I’ve shopped my last time at the Dollar General in Whitesburg Drive, Huntsville, AL. 1. They lock up before 9pm; I’ve called from the parking lot at 8:15pm to verify their store hours before they would even unlock the doors! 2. I live 1 block from this store so my son has skate boarded to the store for me on occasion. He has had the cashier lie to him, saying my debit card was declined, just to call and verify that he had my permission to use my card. If he did not have my permission or if I did not trust my son, he would NOT know my PIN in order to user it! I don’t appreciate my son being accused of being a thief! 3. I just went to your store today, Saturday January 23, 2016, at 2:08pm and put $18.31 in merchandise on the counter, aftet 20 minutes of shopping, just to be told they couldn’t break a $100 bill!!! REALLY???? That is LUDICROUS!!! I left without the items I needed! I have spent thousands of dollars in DG because I purchased your products for my business. However, since moving to my new house, located 1 block from your store, I will NEVER set foot back in another DG!!

Reply

Ellen Minor January 22, 2016 at 5:20 pm

Dollar General in Green Forest, At. What a joke. Manager has no clue what she is doing. Assistant manager should be manager and just get rid of the manager. She doesn’t know how to be a manager. The employees in there are not to bright either. They don’t do there job, especially the male. All he does is stalk all the women in the store, walking around in circles, talking to himself.great way to represent Dollar General.

Reply

heather January 22, 2016 at 3:29 pm

I’m very disappointed with the customer service at DG. I’ve tried every way possible to get ahold of someone to help me change my address for a W2 and I can’t get anywhere. If you call the number representatives are always busy and instead of letting you wait for an available one it just hangs up. I’d rather wait then call back over and over again and getting nothing. The website is also no help. There are no emails to contact anyone about the issue. As for the store manager he only gave me the number that gets me nowhere. Now my question is what do I do?

Reply

karen mcmillan January 21, 2016 at 9:29 pm

I had to get my car fix because I bought windshield fluid from three degree rd and I bought the 32 )and plus and it damage my car . All I did was tell the manager to take the 32 and plus off the floor before it happens to anybody else and just put .them in the stockroom until spring and she told me she has to wait till corp calls tells them toremove it off the floor..She is a great manager and I work there. Karen McMillan

Reply

Anonymous January 14, 2016 at 11:14 pm

Funny how posts about the Kountze, TX, store get deleted!!!

Reply

Gina Martinez January 13, 2016 at 10:50 pm

I’ve been a customer for years. I was so excited when the brand new store opened 2blocks from my house on Culebra and Laven drive. Last night was our first visit. My friend needed some feminine products. We both went straight to health beauty. We were like only 2 minutes in went straight to cashier. That’s when the lady “Teresa” asked as my friend was paying…”you didn’t need the nail glue after all”? My friend and I looked at each other so confused. She was accusing us stealing nail glue. First of all, we never stopped in cosmetics. My friend then told her. “I KNOW WHAT YOUR SAYING, THAT WE’RE STEALING” she said back “take it how you want to?”. I told her check your cameras..that is so wrong of her to falsely accuse in front of customer’s. I have never been so embarrassed and humiliated like that. She was rude and claimed to be the manager. Where did you find this “qualified manager with bad work ethics?” Before she accuses anyone she needs to get her facts straight! She never once apologized. I’m never going back. So disappointed when I was so excited to see this new store being built in my neighborhood. I’m not sure if I’ll get a response. I hope someone speaks to this manager. I hope she went back and looked at cameras and sees how wrong she is. We just went in and out, paid for our 1product. May never get an apology. If corporate ever does check cameras. Accusation was made Tuesday 01/12/15 around 830pm. Brand new store opened last week. Hope to hear from corporate. Sincerely

Reply

Anonymous January 14, 2016 at 11:17 pm

Trust me DG does NOT care!!!!

Reply

Rhydonnia Martinez January 28, 2016 at 4:25 am

My 13 year old daughter was accused months back of stealing was hauled to the front of the store while this so called manager accused her had her dump her purse after having my daughter in tears with all of her personal things dumped out in front of everyone stand there watching all of this the lady telling my daughter she can call the police then she sees my daughter had nothing in her purse that was stolen then she still says my daughter is banned and then says to me 2 days later that she watched the video it wasn’t my daughter that opened a package, so I thought it was all cleared up until today when my daughter goes it to buy a bag of chips and this woman tells my daughter she is banned and embarrassed her all over again, my daughter has lost friends because of it she’s had kids at school pick and say things about it to her she’s cried herself to sleep many nights over it, I don’t plan on just letting this woman get away with it.. The little white girls get to go in even the little white girl who opened the package my daughter is Hispanic and white maybe this white woman has a problem with my daughter because of race idk but i plan on getting to the bottom of it if I have to go to every news channel in Mississippi if the lawyer wants to work just to get paid I don’t care I will not let my daughter be treated this way

Reply

Kathy Hupe January 10, 2016 at 7:05 pm

We use the Dollar General store in Vienna, Illinois. I would like to inform you that there are problems with this store. It is no longer clean. The floors are dirty all the time. The gasket where the milk is in the cooler is hanging off. The ceiling leaks all the time. The employees are friendly, but perhaps a dress code would be helpful for all the employees to look nice. We are a small town that tourist use frequently along with the rest of our community. Please look into this matter with this store. We want to make a nice impression to everyone. Thanks.

Reply

Keith Washington January 10, 2016 at 3:01 pm

Reference# 1024228927 Store# 11570

I hope this message gets to Allison, the General Manager.
Thank you Allison, you restored my confidence in Dollar General Stores.
I normally shop with Dollar General about 3 times a week.
I always thought they were great stores. But I had a situation on this past Saturday that took me for a loop. I commend you for responding to my concern and addressing my issue with professionalism. You are a great General Manager.
Thank you again, and again.

Reply

Penny January 10, 2016 at 10:08 am

I was a customer that went in your store at least 3 times a week.the experience I went threw on 1-9-2016 was so uncalled for and I shall shop else where NOW.I took a receipt in to show that I was over charged for 1 pack of Christmas lights. I just wanted it fixed and get my balance back. The woman that was in charge was rude and didn’t care.
There was me and another woman in line to buy more Christmas items.( thought a mistake must be honored IT WASN’T). There was 2 signs on the display one was 70% off and the other additional 50% off. Instead of receiving it the woman tore the 50% sign up and walked away. I know if the manager was there he would have honored it and fix my receipt.I like your store and all but I will not put up with this.her name was LISA and she shouldn’t be in charge at all.that was the first time ever I had a problem. Something needs to be done or I shall make sure I tell all my friends to stop going there.ihope some games this seriously cause if not I shall keep sending this to ever dollar general store on line.

Reply

crystal brown January 8, 2016 at 9:15 pm

Object fell off shelf hit my shoulder and no one seem to care just told me they was sorry to hear that (laundry detergent bottle

Reply

Anonymous January 14, 2016 at 11:22 pm

They should have filed an accident report

Reply

Anonymous January 6, 2016 at 10:45 pm

I can not believe y’all made Amber Reese the DG store manager in Kountze, TX!!!! What were y’all thinking?!?!?!? The customers can’t stand her and neither can the employees!!! She is hateful, rude, sarcastic, and bitchy to everyone including the employees!!! I can’t tell you how many people complain about her! Also, she talks to the employees about other employees!! She needs to watch what she says because as it so happens she and her equally bitchy assistant manager were talking about another employee and it just so happened to be where that employees family was in the store and heard it all!!! So, get ready for a massive ass chewing Amber! Want to know why your GOOD employees keep quitting the Kountze, TX, store?!?!? Call and ask them for the TRUTH!!!!!!

Reply

Kevin mcfadin January 6, 2016 at 7:03 pm

The dollar narket store in Franklin ky is a mess rotten produce and very under staffed . I been to that store 10 times out of the 10 times I get stuck with 1 counter open the 10 items or less but of course seeing how it,s the only one open the get out of the store quick isle customer’s with 50, 60,+ items clog it up I was standing in isle today again 2nd in line for 20 mins just.to exchange a bag of rotten fruit they have no help a week ago I stood in line for 30 mins a lady in front of me with 100 items she decided she couldnt afford everything same 10 items or less no other isles open they had to fill out a report to return her money back on her card ?!::&&_ fuck people were backed up halfway down the store !!!!!!!! It,s freaking bullshit nuts ! Futher more this is my 2nd complaint there wont be a 3rd I be advertising my experience to others !!!

Reply

JEFF DALLAS January 6, 2016 at 5:44 pm

I was in your DG today, not sure store number,I will find out if need be. It is a fairly new store outside Columbus,Ms, on Hwy 45 N, near Columbus Air Force base. I work on Columbus AFB, have been there 8 years, and I frequent this particular store because it is convenient, I come in this store at least twice a week. I ride a motorcycle, as do many people on the base, so I carry everything for work including my lunch in my backpack. I never take it off,except at the register to put my purchases in it. Today I walked in the store, and was about three aisles into the store when I heard the clerk at the register yelling for my attention. She said I had to leave my backpack at the register. When I asked why she said new company policy due to thefts. My response back was, you need my money, I can buy what DG has on base tax free, and left. My biggest problem with this is, I am 52 years old, grandfatherly looking, and I never take off my backpack. If you saw a person removing their pack I could see how you would have concerns, and that is why you have cameras. Maybe it is now a company wide policy, but I feel common sense should play a part. If you have any more questions you can reach me at (662)364-XXXX. Thank you.

Reply

Rosie Burt January 11, 2016 at 11:17 am

JUST WANTED TO KNOW IF YOU EVER GOT A RESPONSE FROM DG? I am putting my money on you Didn’t

Reply

Rose Pena January 3, 2016 at 1:29 am

Today, January 2, 2016 I shopped at your Dollar General Store #13372. It is located at 205 E. Waco Dr.in Waco, Texas. The time was 343p.m.When I first walked into the store, one of the employees was behind the counter texting and looking at her cell phone. I needed to check the price of an item and I walked up to the counter and said to the girl excuse me and the employee turned around and looked at me upset that I was interrupting her conversation with the other employee.She did not have on a tag so I cannot give you her name. By this time, both employees were on their cell phones. The one that was quite rude was a black women with long red curly hair that was working as a cashier.They were on their phones as if they had nothing to do. The store was in disarray and was quite in shambles. Their were boxes everywhere and you couldn’t even shop comfortably because the store was in such a mess. I believe this matter should be addressed because as a frequent shopper of DG customers should be treated with respect and be number one priority. Also, the same girl was rude again when I asked for my receipt. She hatefully said that I’m giving you your receipt. The prior customers were not given their receipts unless yhey asked for it as well.
I have shopped several different locations of DG and they are quite a few in disarray. The one located on LaSalle, and also on Franklin are quite messy.
Today I also visited the DG store located at 2415N. 18th St. The store was very neat and clean and the employees were just a breath of fresh air!
I would appreciate if you would contact me by phone to address this matter. My contact information is Rose Pena 254 235-XXXX. Thank you very much!
Sincerely,
Rose Pena

Reply

Rosie Burt January 11, 2016 at 11:18 am

JUST WANTED TO KNOW IF YOU EVER GOT A RESPONSE FROM DG? I am putting my money on you Didn’t

Reply

Meagan Logan January 1, 2016 at 10:04 am

The store in Kountze, TX, used to be a great place to shop, but not anymore!!! Yes, they have merchandise in stock, but the other day I literally heard the new store manager jumping on an employee in the back. The manager basically called the employee lazy. I waited to see who the employee was that came out, and let me tell you that employee is far from lazy!!!! She actually shows her customers where things are instead of telling them, she helps customers if they need it, she stocks merchandise, picks up in the parking lot, makes sure carts are where they belong, she is a sweetheart!

Reply

cynthia acuff December 31, 2015 at 9:52 pm

Since my daughter’s car was stolen due to the store being robbed can dollar General check with there insurance to help her out…your company had insurance for the money taken but liability insurance doesn’t cover her loss….my daughter is very cautious of every thing and everyone…

Reply

chakra December 31, 2015 at 9:56 am

Mr. Owen: Send me a confirmation email if you READ THIS! I am starting to believe that the CORPORATE administrators do not care.

Your store in Columbia, Missouri located at 3020 Paris Rd. has been reported for many months now with problems. I have made a report last year. I have spoken to other customers who also told me they have made reports. I even have spoken to other store location managers and operation managers who have made reports about the Paris Rd store. I no longer shop at that location and am forced to shop at the Vandiver location.

The Paris Rd location/store always has litter and trash in the parking lot and in the surrounding bushes and entrance. I counted a dirty baby diaper was stuck in a bush for over 2 months. The front doors are always filthy and obstructed with handwritten signage. The floors are beyond dirty with visible dirt, debris, and the aisles are cluttered with boxes or merchandise that has fallen off the shelves, making walking a hazard for potential tripping and falls. The merchandise on the shelves is mostly non-existent and not available, leaving every aisle with areas of empty shelves. Most of the soft merchandise ie. towels, linens, etc. is disorganized and thrown on the shelves in piles.

The worker’s seem to hate working there too. They are mostly silent when customers shop or checkout. I would really like to shop at the Paris Rd location as it is more conveniently located. I have shopped there for years in the past, so have seen the store in disarray for about 3 years now. I guess if CORPORATE office doesn’t care to improve the store, perhaps the Better Business Bureau or even the Health Department might respond to the problems there?

Reply

Rosie Burt January 11, 2016 at 11:21 am

Did Jeff Owen COO respond to your complaint. I’m guessing he didn’t nor did anyone from corporate. I would like to know….

Reply

Linda Burney December 24, 2015 at 5:51 pm

I want to report a very rude manager at your store at the 4963 SpringBoro Pike West Carrollton, Ohio store. She was so rude. I bought 100% Clover Valley Apple Juice and it was marked $2.00 on the shelf. When she rang me up it was $2.65, i told her and she said i will have to see myself. There was a line so i went and looked again to make sure. I got back in line and i said the sign said $2.00 she said again i will have to see for myself so we both went over to the shelf and it said $2.00 but there was something about the numbers well i do not know anything about the numbers i just look for prices. She kept talking about i can give you your 65 cent back i will see who stocked the shelf. We get back to the check out and she still talking about everybody make mistakes and just going on and on, she then ask do you want the juice i said yes. Still she going on, I said i just know what the sign said and i don’t want anything that does not belong to me but i want what is mine. She said the flyer said $2.65.. I did not have a flyer i stop in there to pick up some Apple Juice because my grandson has text me and said that was what he wanted with his breakfast in the morning. So when she said the flyer said $2.65 I said the sign said $2.00 She said really nasty you have a Merry Christmas. I was so upset i started to act a fool in the store but thank God i did not. When i got out side i say a lady that worked there and I told her what happened and i wanted Corporates phone number she was so nice she apologized. It bother me so bad i was almost in tears. I had had a good day just left the homeless shelter delivering gifts and she just ruined it. I call the store back and ask to speak to her and told her how rude she was and that i was having a good day until she treated me like that and she said i was having a good day until you come in here going on about 65 cent. She was yelling the whole time. I told her i was calling Corporate and she said you go ahead because i already called them on you. Now why she would do that i do not know unless the lady told her i was going to call and she tried to get her 2 cent in first. I tried to tell her that it is not my fault that someone stock the shelf wrong. And all i was going by was the sign, it was not a sale sign it was an everyday price. She was rude and really ruined my Christmas spirit. I have to pray really hard people like that should not be working with the public if they have an attitude like that. But i wish her well and hope she get it together because one day she is going to run up on the wrong person. I thank God that is not me anymore. Please let me know if you get this e mail. I really do not think i will be going back to that store again.

Reply

Lisa L. Bragg December 24, 2015 at 11:40 am

I am a frequent shopper at Dollar General there are 2 within our small town OAK HILL, WV. One is about 1 minute from my job and we always run down there for drinks and snacks etc. That store has become horrible it is a total wreck. It looks like a tornado went threw it. The floors are nasty. The other day I went to get my boss a drink, had to stand in like at least 20 minutes only one cashier. There were 2 I know in the office. one came out looking for something saw all of us waiting and went right back in the office. When I got to the cashier I said this is absolutely aweful. I said the floors look like they havent been mopped in over a week he said OHH its been longer than that. The dollar General at the other in of town is not like this. They are making your company look bad. I would be glad to go in and take pics with my phone and send them to your company. Just think somebody needs to get this mess straighten up.

Reply

linda December 23, 2015 at 2:14 pm

I’m writing this about a rude employees at dollar general in maquoketa iowa. One is julie and the other is a shae. When I went in the store I got nothing but rudeness from both of them. I had asked if they had a phone charger. One said yes over there and the other kinda made a smart remark as if it was any closer it would of bite me. I bought one and asked if this isn’t right I can bring it back and shae was her name Said yes why wouldn’t we take it back. The other one said no receipt no return. Snotty way. Wow I haven’t been in since then. When I heard the one got fired I was like good now maybe the other one will. I may go back in again. I go all the time. It’s not all bad there. There is this girl named michelle and she was so kind to me and had a beautiful smile. She was really friendly and that made my day. She is a keeper.. don’t ranting. Good day

Reply

Juliee Yarolem March 23, 2016 at 9:41 am

I am Juliee and I did not say any of that to you. I wasn’t even there when this was written. As for Shae she is not rude either. Please enlighten me as to what exact day this happened? Michelle is awesome and sweet. Too bad Shannon Peters and Amber Yarolim are trying to screw her over.

Reply

Juliee Yarolem March 23, 2016 at 10:03 am

Really my comment needs moderation because I am defending myself and my friend. I know that this did not happen. The DM, Aaron Tagwerker’s favorite saying is CYA, which in normal terms means cover your own a**. Which is why I am no longer there and he has two puppets running the store. Maybe he should ask Shannon why she through everything out to the garbage instead of damaging it out, which is proper protocol. And why Amber’s boyfriend gets to go in the office which is not allowed? CYA Dollar General, you are not using me, Shae or Michelle as your scapegoats. So moderate this!!!!

Reply

Juliee Yarolem March 28, 2016 at 4:48 pm

Oh “Linda” why haven’t you replied to my comment??? Oh wait because your real name is either Shannon Peters or Amber Yarolem. You better step back and realize your DM Aaron Tagwerker will let you take the fall for whatever goes wrong because his motto is CYA and believe me he has done a lot of covering his own a** because he doesn’t know good help when he has it.

Reply

Leave a Comment

Want to make sure Dollar General sees your comment or complaint?

Share your experience to get more attention.

Previous post:

Next post: