Dollar General Corporate Office

Dollar General Corporate Office Address

Dollar General Corporation
100 Mission Ridge
Goodlettsville, TN 37072

Contact Dollar General

Phone Number: (615) 855-4000
Fax Number: (615) 386-9936
Website: http://www.dollargeneral.com
Email: Email Dollar General

Executives

CEO: Richard W. Dreiling
CFO: David M. Tehle
COO: Gregory A. Sparks

Dollar General History

Dollar General was founded in 1939 by Cal Turner.  The first store was located in Scottsville, KY and was called J.L. Turner and Sons.  The first store actually called Dollar General was opened in 1955 with the idea that all items in the store would be $1 or less.  The idea took off quickly and all J.L. Turner stores were changed to Dollar General’s.  The chain reached 29 stores by 1959.

J.L. Turner died in 1964 and Dollar General went public in 1968.  In 1977, Cal Turner, Jr. took over as president of the company, making him the third generation to run the company.  Cal ran Dollar General until 2002.

In 2007, Dollar General was acquired by private equity firms and taken private.  2 years later, in 2009, the company was made public via IPO.

Today, the company has over 10,000 stores in 40 US states.  The Dollar General corporate office is located in Goodlettsville, TN.

 

{ 992 comments… read them below or add one }

Sharol Geroux July 1, 2015 at 11:09 pm

The dollar general in wyandotte Mi at ,3901 fort has very filthy floors now and it never was like that before . I guess I will shop else where . too dirty in there now . sad

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Brenda July 1, 2015 at 8:15 pm

To whom it may concern dolIIar general has the dirtiest and most unorganized stores I have ever been in.The employees are not professional with appearance either. You cannot get through the aisle for stock in boxes that was never put on shelves.You have to watch cashier because thet will pad the bill.If you want to stay in business clean up the mess and hire decent looking people.NOT TATTOOED OR PIERCINGS EVERYWHERE AND LONG FINGER NAILS.TNAILS.YNAILS.YOU NEED TO MAKE YOUR COLORS YELLOW AND NOT GOTHIC BLACK.TBLACK.THE STORES IN CONWAY SC ARE AWFUL

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b whisner July 1, 2015 at 10:17 am

this store is in need of a good manager. this store is so dirty. The isles are so cluttered shelves are so bad. I feel bad for the people who work their, Employees on the phones while waiting on you. eating behind the counter. and the trash that you see behind the counter. this is a shame, I used to enjoy dollar general.. not so much anymore…

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debbie romero June 25, 2015 at 11:28 pm

On June 25 2015 I sent my husband to get some house hold items at the dollar general on captain cade road in Coteau Louisiana. I sent him with a hundred dollar bill to pay for the items and we didn’t realize until after he got home that the cashier hadn’t given him all of our change back the change amount should have been $82.38 but he got back $62.38!!!! So I called the store to ask about it the manager said “ma’am we close at 10pm and I will defiantly give you a call to let you know if the cashier drawer was over……guess what she nevered called back and when I tried to call back they would answer the phone and I could hear them talking about how “haha she ain’t getting that 20 haha” are you serious!!!!! I wouldn’t recommend that store to anyone in this area and trust me I am not done with the situation I want my money that was kept from us…..if anyone with the authority reads this I would like the matter taking care of a.s.a.p!!!!!

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watasha June 23, 2015 at 10:23 pm

Seagraves tx dollar store has been closed …. when will it open again.. I was told to hurY and shop at 5 in the afternoon.. then the doors where locked and closed..PLEASE GET THEM SOME HELP….. WHY HAVE A STORE IF IT’S NOT GOING TO OPEN

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Thomas Buyea June 23, 2015 at 7:20 pm

I go to your store #12984 at 5175 sw 8th st, in Miami regularly for about 5 years since it opened.

About 12 to 18 months ago I wrote you another e-mail like this about the terrible and fall dangerous condition your store was in, You may be able to find that email by searching my name, Today it was much worse !

Today as soon as I walked in I saw small pieces of papers all over the floor, Brown incoming stock boxes on the floor all over the store, Small, Medium and large, Full, Half full and empty, Boxes in their shelf display boxes on the floor, Many of these boxes were not just in isles where you could see them and not trip over them, But just around corners at the ends of the isles so it was even easier to trip over them !
The items on many shelves were all disheveled and facing in any direction and items in totally wrong locations.

Other shipping boxes actually being unpacked and stocked on shelves appeared to be unpacked and their contents just spread out across the entire isle in the women’s hair colors or treatments department. Later when I asked a question trying to find a home room temperature thermometer, Not one employee spoke English.

I don’t expect you to believe me, You may think I got in an argument with a manager Etc. (Hard to do without them speaking English) And I am just trying to cause them problems ?
But I see you have security cameras, Please have a higher level manager preferably out side Miami- Dade County look at them (Camera recordings) in the store in person or if possible remotely on line and see what this store looks like !! ? You need a supervisor from outside the area because all the immigrants which it is seen very well by them that they only hire their own 100% will cover for each other no matter how high a level “local manager” it is that you send in there,

I hope your security cameras are watchable from your home office !

Another thing that happened when I checked out I thought I gave the cashier a $20.00 bill for my 4.17 purchases ?
I got change back for a $10.00 bill, I am not 100% sure I gave here a $20.00 bill ?
But as soon as I questioned my change and told her I was fairly sure I gave her a $20.00 Bill (this was the one employee who spoke a very little English) Even though she had finished the cashiering of my purchase and had closed the cash register drawer, She picked up a $10.00 bill from out of my sight and showed it to me ?
If that is the way you train them, To keep the bill out of the register then that would seem normal, But if it is Not then it seems she may have had it there so she could quickly go to it and show it after actually accepting a $20.00 bill ?
Again I am not 100% sure it was a $20.00 bill, But I always know how much money I have in my wallet and I thought it was $20.00 + a one dollar bill. So because I am not 100% sure please don’t take this situation too seriously but please just keep track of it and see if this happens with her more often than would be normal mistakes. My purchase was at 2015-06-23 16:28:09 as printed on the bill (Maybe you have a security camera looking over that cashier’s shoulder when she accepted the $10.00 or $20.00 bill ?)

Also your stores all of them in Greater Miami are wide open for a EEOC hiring discrimination Civil Suite because all of your employees are one Race/Nationality. How do I know all your stores are like that ? Because all stores in Greater Miami are like that Walgreens, CVS, Walmart etc. etc. And these are American owned stores, The Hispanic owned businesses are even more discriminatory in their hiring.

Thomas Buyea, Miami, Fl.

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Barbara Smith June 23, 2015 at 10:35 am

Having recently moved to the King NC area, I have gone to the Dollar General there, store #07517, and was not only disappointed in the service, but appalled at the sloppy nature of the store. There is always a long line of customers waiting at the register, the cashiers are slow and not very courteous, many items are out of stock, and the overall store is a huge mess. Not only do they seem to have management problems, but whoever is the district manager is not doing their job either.

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Shalonda Jupiter June 22, 2015 at 4:01 pm

I went to Dollar General Store #08646 in Lake Charles, Louisiana. I went in to purchase a OneVanilla Prepaid card, I told the Cashier I needed 105.00 put on the card. I had a few more items and my total came up to $120 something. When I got in my vehicle I looked at the receipt and saw she “added” 100.05 to my card NOT $105.00, I went immediately back into the store and the Cashier called the Manager. The Manager said their was nothing that could be done, except me give her $20.00 more and she can add the 5.00. I told her that was not my mistake, it was her Employee mistake and I shouldn’t have to spend more money to fix her mistake. I called Dollar General Customer Service and they informed me a REFUND could be given on the prepaid card. The Store Manager said that Dollar General Customer Service does not know their system and the way the Cash Register is set up so they shouldn’t say that.
By this time I was very upset and just fed up with the whole situation. When I went back to my vehicle to pay the bill over the phone with the OneVanilla prepaid card, the Company kept declining my purchase. I knew since a good 2 hours had lapsed that would have given more than enough time to hit the card. I called OneVanilla Customer Service and they informed me the CASHIER AT DOLLAR GENERAL DID NOT ACTIVATE THE CARD CORRECTLY AND NO MONEY WAS ON THE CARD!!! I was LIVID by this time. I walked back into the store and told the Manager I WANTED MY MONEY BACK NOW. The Cashier did not activate the card correctly and I can’t even use the $100.05 that I PAID THE CASHIER. The Manager explained the Cashier was “New” it was only her 3rd day and maybe she did make a mistake. We’ll I’m so sorry Dollar General DOES NOT TRAIN THEIR EMPLOYEES WELL, BUT I WORK HARD FOR MY MONEY AND DO NOT APPRECIATE PEOPLE PLAYING WITH IT. I had to call OneVanilla back and do a claim, I had to fax over my ID and Receipt and once the department looked over the claim, they would put the money on the card within 3 business days. ARE YOU SERIOUS WHO HAS 3 DAYS TO WAIT????? I called Dollar General Customer Service line AND STILL WAITING TO RECEIVE A CALL BACK REGARDING THIS SITUATION!!!! I’M STILL WITHOUT MY MONEY AND NOBODY SEEMS TO WANT TO RIGHT THE SO MANY WRONGS!!!!!

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