Family Dollar Corporate Office

Family Dollar Corporate Office Address

Family Dollar Stores Inc.
10401 Monroe Rd
Matthews, NC 28105

Contact Family Dollar

Phone Number: (704) 847-6961
Fax Number: (704) 847-5534
Email: Email Family Dollar


CEO: Howard R. Levine
CFO: Kenneth T. Smith
COO: Charles S. Gibson Jr.

Family Dollar History

Family Dollar was founded in 1959 by Leon Levine, their first location was in Charlotte, NC.  The company quickly expanded to South Carolina (1961), Georgia (1962) and Virginia (1965).  The company expanded rapidly in the 60′s and had over 50 stores by 1969.

The company went public in 1970 and continued to expand rapidly.  The company opened their 100th store in 1971 and had 300 stores by 1978.

Leon Levine retired in 2003 and was succeeded as CEO by his son, Howard Levine.

The chain currently has over 7000 stores in 44 states and opens 300-500 new stores each year.

The Family Dollar corporate office is located just outside Charlotte in Matthews, NC.


{ 145 comments… read them below or add one }

John l.Smith March 25, 2015 at 7:27 pm

i went to a family dollar in flint Michigan located on south dort hwy between lippincott and athorten rd,. the managers name is Amanda the employees at the register name is christie.
I went into the store between 1:00and 2:00pm purchased a bottle of bleach.
when i got to the register i noticed the bleach leaking on the floor,i let the cashier know and sat the bleach on the began to leak unto the counter and the cashier wiped it up checked the top and confirm that it had been dropped. she said she would knock off ten cent and proceeded to place it in a bag. i looked down at my shoes and noticed what appeared to be rain drops on my shoes. when i got on the bus i noticed that the bleach was now leaking from the bag, at this point i looked at my suite and noticed spots on the sleeve the right side of my suite as well as a couple of spots on the front of my suite.i immediately call the store and Amanda told me to come back to the store so she could write an incident report.
Amanda also replaced the bleach with a new one. she informed me that i had to contact cooperate office to file a complaint.
I hope and pray that this can be resolved without a hassle. I knowlonger have recites for the shoes or the suites. I want to be compensated for the damage to my personal belongings. A fair compensation of my damaged goods will be greatly appreciated. thanks and have a great day. I can be reached at (810)522-3558. thank you very much.


Tameka Hicks March 10, 2015 at 2:49 pm

I went into the Family Dollar store on N State street in Clarksdale, Ms. She bought some soap and body wash. I didn’t purchase anything because I changed my mind about buying the relaxer which I never took off she shelf. As we left out the store the manager stopped my friend and searched her bag. She asked him what he was doing. He told her that I put something in my pocket. I emptied my pockets because I knew he was mistaken. He called the police and I stood and waited. Well he was wrong. I never put anything in my pocket , which the police proved. Then he changed his story and said that my bag beeped and that’s why he stopped me. Well again I never purchased or picked up any merchandize. He embarrassed me in front of all those people by implying that I was a thief and having me be confronted by the police. Something needs to be done about him before he gets out of control. This isn’t a good look for the store and he’s a liability that will one day cost you.


shadale Gross February 24, 2015 at 3:07 pm

My mother went to the family dollar 1235 getwell r Memphis TN and the lady swipe her card too many times and took $300.00 off and wasn’t supposed to. When we went back up there to confront them about the problem they said that the girl never came back and they don’t know how to get in touch with her cause she gave them all the wrong information. Now I’m wondering how to handle this matter with out getting an lawyer involved, and I was wondering who hires someone for there company with fake information in which anything is possible but I think the manager of the store could better help us…… Please help


Amanda February 22, 2015 at 2:48 am

I also wanted to know why I have not received my W2 form and who I might contact regarding this situation. I believe it is against the law for the company to with hold my W2 form from me..


Amanda February 22, 2015 at 2:38 am

Although I was not a shopper at Family Dollar in Dinuba California I was an employee.They say customers are #1 but that ain’t true while I was being trained a custom asked me a question about something I didn’t know the answer too so I told her I was sorry I didn’t know the answer that if she could hold on a minute I would ask my boss well my boss just so happened to be walking up to the front of the store so I proceeded to ask her a question and right in front of the customer she held up her hand as to stop me from talking any further and said I’m on my lunch ask me when I get back.. The customer was shocked and so was I after all she always preached to me the importance of being helpful to customers I was embarrassed and I apologized to her.. Anyways that wasn’t it I felt like she was always threatening my job by constantly telling if I didn’t do something right I would be fired now I only took that treatment for two weeks and I walked out on her I thought she was very rude in telling me how to do my job when she couldn’t even do her’s. She was never around if I needed her I would have to leave the front of the store to go looking for her leaving customers waiting thankfully the customers understood I was new and they went mad at me. I liked the customers there I just with the work environment was better and I wasn’t being harassed everyday by the boss..


zina ford February 21, 2015 at 5:16 pm

I went on the family dollar @ 1536 washington street w charleston wva 25387 around 12:30 or 1 pm on February 21, 2015 as i was shopping i seen that it was a leak and it was a puddle of water finished getting my items went to register and told store manager if he didnt want a law suit filed on them that they needed to put a wet floor sign down well mark proceeded to curse me and he was truely disrespectful told me if i didnt like how he ran his damn store then i could get the fuck out i asked him why he was talking to me like that i was just trying to help out he then told me to get the fuck out and i didnt have to come there to shop i could go elsewhere i told him i wasnt leaving wr a young man behind me daid sumthing to him and how he was talking to me and a big fight broke i feel this manager should not be working in your store you will loose business i shop thete at least 2 or 3 times or more during the week if i font get a reply from you or someone about this matter i will call the news media my phone number i 304 542 0323 thank you hope to hear from you soon


Sharon January 24, 2015 at 1:52 am

I went to family dollars here in Houston tx was treated like really wrong.i was looking around with my sister and when i was going to go out the alarm went off didn’t know i took something.the lady check my purse didn’t find anything.second time the same thing.i was being blame for nothing i will keep this going until i get answers from them they have my number


TJones January 20, 2015 at 11:36 am

This morning I went into a Family dollar store located 2755 pleasant valley Rd mobile al 36606 I I was told that I could not be service because I had a 100 dollar bill and I had to spend 50 dollars before I could be service then i told her i was going to call corperate and her exact words was she did not give a dam and told me to get out her store It was enough that she was cursing in the store and she suppose to be the manager this is the second time I have reported this manager and nothing being done This is the second time I have talked to David the district manager and he seem to let this rude manger still represent there company this is very unprofessional.


sharon January 6, 2015 at 8:23 pm

On 1-5-15 I went to the family dollar store. store # 00987
640 cherry street
Blanchester ohio 45107

During this vist I mentioned that it was very cold insde the store and that the need to turn the heat up, the lady replied back with sry we r not aloud… this upset me them poor workers were frozen and I myself did not get all that I came for due just wanting to get to A warm place.
My son who has cystic fibrosis also asked to use the restroom and was instructed to go next door to cvs this is adserd.. if you are going to instruct me to use the bathroom next door than I will also take my money and my shopping next store also. Your store here in blanchester is going Down hill fast it reminds me of a dollors in the city were all the crackheads would hang out! Your store has a huge pot hole in the parking as u pull in that u cant stop from hitting when entering, there are no yellow parking lines to park cark your car and u have cracked tiles throught your store and lastly while in ur store on 1-5-15 my son wanted this black case that had an orange sticker on it clearly stating that it was on sale for 4.50 I at this time did not have the extra cash to buy the case and asked him to but it back.. on 1-6-15 my son earned enough money to buy the case and went back to the store to buy it, same black case with the same orange sticker that say 4.50 up to the register to purchase. When the lady scan the case it came to 10.00 and my son said no it says 4.50 theres the sticker the lady riped the sticker off through it away and said no its 10.00 dollars my son was very up set that he couldn’t purchase the item.. as he turned to walk away the gentlemen behind him said thats crap u clearly seen the sticker it was on sale that was not right of you to do that to that boy and you no I just think I will go ealse where to purchase my items, he did…
I also after having theese experience will not be back to ur store. You and your staff need to make it right with my son, he heartbroken and realy disappointed in the action of your staff!


Sarah Mckoy January 5, 2015 at 8:16 pm

To Concern:
I went to the Family Dollar at 1621 NW 40th Ave in Lauderhill Florida(954-733-2678) and I was buying some Christmas candles for 50% of the candles were a $1.00 dollar regular prize and it did not ring up as half prize which would have been .50 cent the cashier was very disrespect tell it was not 50% off and I knew it was 50% off then she said, she will call the manager and which she can over she was very disrespect to me and said that they will take me as a costumer to lever the store the cashier threating to fight me and I because very angry someone said they had the same problem to with the same manager at this store. I will be calling tomorrow with my complaint.


Deshanda Roberts January 2, 2015 at 4:31 pm

And i will not stop until something is done about this.


Deshanda Roberts January 2, 2015 at 4:25 pm

The people who have in higher positions at family are very RUDE, AND NONCHALANT. I worked at Family Dollar and i have NEVER spoken to anyone the way i was spoken to by the District Manager on today. Many people have told me that he was an uneasy person, but on today i witnessed it first hand, and i am truley annoyed by this and so was another customer walking near by that heard the conversation. Words such as “I don’t have time to deal with this ” or “There’s nothing i can do about that” should NEVER come out of a district manager’s mouth specially if that person was one to deal with in the beginning. Im a former assistant Manager, and all i wanted to do was speak with Mr.Longo, he handled me as if i were the scum of the earth and after leaving his presence in tears, i surely felt like it. I’ve never been so humiliated in my life or cut down to an ant. Someone definitely needs to talk to him and explain to him that he needs to work on his people person skills. If they want us as applicants to smile, be professional and friendly. Then the employees should act as such as well. Im still emotional because of this.


Josh Kurschinske December 22, 2014 at 2:49 pm

My wife is working at the Cripple Creek store #08849. She hasn’t had a day off in I don’t know when. She closed the store by herself last night 12/21/15 2:00 to 10:00 and opened by herself this morning 12/22/15 7:00 to 3:00. Her next day off will not be tell Christmas day. She got her ass handed to her with no one there to give her a break all day. If this problem is not delbt with immediately I will be contacting the local news station and I will personally remove her from the store myself.
Thank you
Josh Kurschinske
Contact #( 719)213-****


m Perticari December 22, 2014 at 1:45 pm

I am done with the Family Dollar in Millsboro Delaware! When I arrived I went inside asked the clerk for a basket and she pointed at the door and said they are outside. She was not busy at all she was just standing there. I am visibly handicapped as I struggled with the basket to get it inside the door she just stood there watching. Offered no help at all. Then I spent over an hour shopping in this store only to find at checkout I cannot use my Discover card. And yes I did check first to make sure the store accepted it. When I asked the clerk, the same clerk that watched me come inside with the basket, if there was a manager present so I could inquire as to why the Discover card isn’t accepted right now. She looked at me and said Oh I am the manager and that was it. I did not get any answers and I think its worse as well to find out the manager watched a customer, potential money coming into the store, struggling to come into the store and she did nothing to help. I will never shop there again. I am so disgusted!!!!


Wayne Everson December 22, 2014 at 3:58 am

your store in lockport on transit rd needs to be invesigated, the staff is very rude and manager stands with her back turn when the cashier is saying something rude to the customers. It is not only family dollars it is other stores that have the same problem in lockport. most of the rude comments are being made by white women. The company needs to hired more men and get rid of alot of the women manager because they are extremely rude to customers. I am a african american man who is being treated unfairly by white women employees.


carol simmons December 17, 2014 at 6:39 am

I refuse to go back in your store located in Sylvania Georgia.. No one there is friendly and the store never opens on time. Posted time for the holidays-8-10. I sat in parking lot yesterday-12-16-14 until 8:15 and watched several people pull up and drive away! I too drove away, but went back in on my lunch break to see a new manager who proceeded to be as nasty as the old one. I am through with Family Dollar


rodney cantrell December 4, 2014 at 9:31 pm



Pam Bona December 2, 2014 at 10:07 am

I live in Delaware County, Pennsylvania and have found most of the Family Dollar stores to be kept in “fair condition”. I love the Family Dollar store chain and the savings it provides to me as a 66 year old woman; however, the store located on 69th Street and Ludlow Ave. in Upper Darby, PA is ALWAYS DISGUSTING!!!!!!!!!!! There has never been a time that I have been in that store that there wasn’t boxes piled up high all over and merchandise from the shelves all mixed up all over the floor. You can’t get to what you want on the shelves for them being blocked by the boxes and you can’t walk around without worrying about a box falling on your head or tripping on something on the floor. The young employees stand around joking, flirting with each other, talking inappropriately to each other and on their cell phones. The store manager is rude and should not be working in public with people. I was in the store this morning at 8:20 a.m. and witnessed her giving a woman such an attitude because she was returning something. When I asked her why she had such an attitude she said, ” things are getting on my nerves”. Wow, the store had just opened at 8:00 a.m. and people were already getting on her nerves. Everything about that store is a “hot mess” and something finally needs to be done before an employee or customer really gets hurt in there !!!!!!!!!!!!!


Robert November 30, 2014 at 12:19 am

Explain to me y my renter could not pay her rent or baby sitter because family dollar didnot pay people on black friday who’s gonna give us those deals we missed out on because family dollar doesn’t pay with a paycheck n they can not get peoples pay on their pay cards then want to fire someone for not being able to get to work from their mistakes n corrupt policy seeking a attorney for inconvience n lost deals n harassment s due to their negligence please call me at 443-354-****. ASAP


Ron Bizzle November 23, 2014 at 11:34 pm

Family Dollar does not follow OSHA rules:
“To assure safe and healthful working
conditions for working men and women;
by authorizing enforcement of the
standards developed under the Act; by
assisting and encouraging the States in
their efforts to assure safe and healthful
working conditions; by providing for
research, information, education, and
training in the field of occupational safety
and health…”
Walk into any Family Dollar storage room and you’ll see what I mean.
Most people realize for a perfect example: You can not fit 20.000 cubic feet of merchandise into 10.000 cubic feet of space… Try telling Family Dollar that!!! :)


Ron Bizzle November 25, 2014 at 7:00 pm

This is typical of any storage room at a Family Dollar store…truly unbelievable work conditions.
This doesn’t even mention the high volume CRIME aka Shoplifters…as you listen to the messages broadcast over their intercom system “This store is monitored for your security and protection”…..that is a total lie….total BULLSH*T!!! False Pretense!!!
Family Dollar cares nothing about protecting it’s employees… this video is proof of that.


Ron Bizzle November 26, 2014 at 9:05 am

so they don’t allow me to post on here the link of the video of a Family Dollar storage room huh?


Ron Bizzle November 26, 2014 at 11:04 pm

Just Google search “Family Dollar Storage Room” (video)….and you can place a sure bet 1000′s of Family Dollar storage rooms all over America look just like the one in the video.


JRode January 11, 2015 at 8:01 pm

whats Family Dollar shoplifting policy.
Please email if you have it


AL HENRY November 21, 2014 at 9:07 am

On October 30th This year at approximately 5:45 p.m. walked into Family Dollar Middletown, Pa store # 3447 for holloween candy for trick or treat. Bought roughly
$20.00 dollars worth of candy. Trick or treaters came and left. What was left I gave
to family members, my wife and myself also ate candy. My family members told me they were sick from eating candy, I was shocked because I got sick myself.
Looked at the candy I had left it was dated 06/2013 scanning numbers are 34000
02040, that was very upsetting so I go to the store, ask for Mgr. tell her candy was outdated in her store. The response I received from her you sure you bought it here I’m 52 years old was shocked she said that. I told her that a black guy was on the register, she said no black people work here. Gentlemen on the register said yes black guy from the Steelton Pa store worked that day she had no info on the day he worked.
Now here’s the sad part Mgr. Colleen States store # 3447 said we will check for the candy we have on shelves right now to see if it is outdated. Gentlemen pulled more
almond joys right off the shelf that was outdated. I tried calling corporate offices, complaint offices no response to date, Colleen gave me a name Jorge Boston no response. I’ve been off work and have Dr. Bill from this issue, waiting for a response before going forward.


Sandra Hendry November 19, 2014 at 7:23 pm

Been in your store #8935 on numerous occasions and there seems to be some sort of alarm going off and the young girls that work there don’t know what it is or how to turn it off. I visit my sister in that neighborhood and I can hear it at her house. It has also awakened her early in the morning. I think it is inhumane to make those girls work in those conditions. Fix this please immediately. Thank you


jamie williams November 13, 2014 at 9:40 pm

your 9313 store in Lima Ohio..needs investigated for the asst manager stealing.. its been said but nothing done about..she is also very rude an so is the manager..Ishop there often and there never nice..I know she is taking things..I was in line behind her an she marked down some items as damaged just so she can buy them from what I hear the D.M isn’t doing doing anything about her rudeness and lazyness


Leave a Comment

Want to make sure Family Dollar sees your comment or complaint?

Share your experience to get more attention:

Previous post:

Next post: