Alaska Airlines Corporate Office - Corporate Offices & Headquarters

Alaska Airlines Corporate Office

How would you rate your experience with Alaska Airlines ?

[Total: 12    Average: 2.5/5]

Alaska Airlines Corporate Office Address

Alaska Airlines
19300 International Blvd
Seatac, WA 98188

Contact Alaska Airlines

Phone Number: (206) 392-5040
Fax Number: (206) 433-3379
Website: http://www.alaskaair.com/
Email: Email Alaska Airlines

Facts

Founder:
Date Founded:
Founding Location:
Number of Employees:

Executives

CEO: Bradley D. Tilden
CFO: Brandon Pedersen
COO: Ben Minicucci

Alaska Airlines History

Alaska Airlines traces its roots to McGee Airways which was founded by Linious McGee in 1932 in Anchorage, Alaska.

Two years later, McGee sold his airline to Star Air Service for $50,000.

After World War II the airline expanded its charter service, and in 1948 the company was the world’s largest charter carrier.

The airline has steadily expanded since then, adding routes and jets until becoming the seventh-largest US airline today.

Alaska Airlines’ hub is Seattle-Tacoma airport and has service in the contiguous United States, Canada, Mexico, and four Hawaiian islands. The airline also has codeshare agreements with some members of Oneworld and SkyTeam.

{ 19 comments… read them below or add one }

Valentine J. Nikolas August 22, 2017 at 3:40 am

8-20-2017 my wife and I arrived at SeaTac about 10 AM scheduled to leave for Anchorage on the Red Eye at 12:30 8-21-2017. She had been released from the hospital a couple of days earlier and our early arrival was due to Hotel booking, as they were very busy. After having difficulty finding an open ticket counter we were directed to the First Class counter. Due to my wife’s health condition we wanted to return to Anchorage as soon as possible. When ask for the Doctors release, which we did not have there were concerns about her flying. Lei & Sachaann went beyond their obligations to assist us and we were able to catch flight 991 to Anchorage with a wonderful crew. I have been flying Alaska Airlines since 1969 and proud of your services. Also as an AL ASKA Shriner I wish to thank Alaska Airlines for all they do for our “SHRINE KIDS”.in Alaska. Keep up the good work. We can’t say enough for the outstanding service we have had.

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Robert Belmont August 14, 2017 at 10:21 pm

What is the point of this site… I don’t see any replies…

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Tammy Robinson August 15, 2017 at 2:00 pm

Some companies respond on the site, others do so via phone or email, still other companies don’t care enough to respond.

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Randal RiChard August 8, 2017 at 10:13 pm

I am a 100% disabled market be now & found out I cannot get medically cleared to fly because of health issues. I canceled my flight after just two days & it does not leave for another two weeks. Yet an Alaskan Airlines (supervisor) said I cannot get a refund. Is this fair or even ADA legal? I cannot fly, but was told I have a year to use the credit. I live the optimism, but I would rather have my refund then lose my money in a year.
Disappointed in Alaskan Airlines.

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Robert Belmont August 7, 2017 at 11:10 am

I flew on Virgin to Austin using my Alaska account number, and checked with customer service about if those miles would be applied to my account and I was told that they would simply be posted after the flight. Now I find out I must submit a receipt and a boarding pass which I don’t have anymore in order to receive these miles. I have been a very loyal customer when I traveled to the PNW flying exclusively and even a shareholder at one point. I recently flew to Japan booking through AA and miles were posted with out any extra paperwork.
Robert Belmont

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Robert Velarde August 5, 2017 at 9:13 pm

My wife and I have traveled on Alaska frequently, over 50 flights in the last several years. Until the last 3 months we have been delighted with the service at Alaska Airlines. We initiate our flights from Eugene, OR, using Horizon Airlines to connect to Alaska Airlines. Over the last 8 trips we have had 4 cancelled flights (twice in one day!) and 4 significantly delayed flights. Although we are MVPs, these recent experiences force us to seek an alternative, more reliable airline.
Robert and Joan Velarde

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George M Hartsfield August 3, 2017 at 4:44 pm

As of yesterday I was a first time flier with Alaska Airlines as of yesterday i will continue to fly with Alaska Airlines. I flight was good the Flight Attendances had great sens of humor .When do you see that ? Never on other lines .
Here is the main point of my comment . Once I got to Seattle and was looking how to get to the next terminal on the train One of your Captains took time and pointed me in the right direction. I mean walked with to ensure i understood . By him helping me I save 4 hours . He was on his way to his flight to Texas .I only wish i had the present to get his name so his supervisor could be told. His flight was around 11:30 or 12 something I known this not much to go on but I hope someone can track him down to let his bosses know.
New customer

N/r

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Donna Forseze August 2, 2017 at 11:16 pm

THE WORST experience I have ever had with an airlines!!! Alaska air blows!!! Flew Delta from Boston to Seattle and everything went so smooth. My trip back to Boston on July 29,2017 was nightmare after nightmare!! It was Alaska air!! NEVER will I fly with them again!! To top it off they have lost one of my luggages!! I checked three. I only retrieved 2. I filed a missing luggage claim in Boston. Oh the guy that filled it out said, ” someone will call you tomorrow” WHAT A JOKE!! He gave me a number to call hmmm they don’t answer the calls. You have to leave a message. Guess what they DON’T CALL YOU BACK!! Do you call that good customer service. Apparently they don’t care!! Well they will care when they get a letter from my lawyer. The suitcase that is missing has my Nikon camera with all my vacation pictures on it. 4 really expensive dresses from Talbots! Jewelry. Expensive summer tops,etc..
I arrived in Boston at 12:30 a.m.. 35 minutes later than I was suppose to arrive. I had a personal airport driver service waiting for me for an extra 35 minutes to bring me to my home in NH. That cost me extra because they charge extra for every 15 min. You are overdue!! I WANT MY PIECE OF LUGGAGE BACK. It has been 4 days and I am fed up with the lack of compassion, courtesy, and professionalism I have received from ALASKA AIRLINES!! I hope I get this resolved soon. I really don’t think that my suitcase flew off the plane by itself. DO YOU??

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Julia Patterson July 6, 2017 at 11:50 am

Hi:
We have a fully furnished, waterfront apartment available, adjacent to our home on Angle Lake. It’s very close to your Corporate Headquarters. It would be perfect for employees looking for an occasional place to stay that is quiet, beautiful and close.
I’m wondering -do any of your employees have need for a occasional or temporary place, close to headquarters and the airport?
Thank you.
Julia

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Yvette Pryor June 14, 2017 at 11:40 am

Worst flying experience I have EVER had! We missed our flight due by 2 minutes. The employees working the gate had a joking manner when informing us we missed our flight by “2 minutes”. We thought they were joking around due to their demeanor. We were wrong. We missed the flight while the employees enjoyed making jokes while I’m crying and asking what we can do to catch another flight. This trip was the beginning of our son’s graduation trip. We arrived at the airport 3 hours before take off but were detained due to “organic candy” in one of our bags. This ordeal lasted ridiculously long but we understood that the process was for the safety for everyone. However, due to the detainment we missed our flight by “2 minutes”. Missing a flight should not be a joyous occasion for an airline.

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Cathy Kelley May 9, 2017 at 11:01 am

Big shout out to Alaska Airlines who changed our tickets without charge for a death in the family, re-booked us quickly when our flight was cancelled, and sent us each a $300 voucher for our trouble. Wow. Color us impressed. Thanks, Alaska!

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Chris Drake May 4, 2017 at 4:51 pm

I had the absolute best customer care from the Boise center. Karen helped me beyond any goodness I have ever had with Akaska!

All these complaints here?

Karen took a bad situation and quickly and clearly made everything shiny and beautiful!

This agent should train the team!

All I can say is….

Wow!

Thank you Karen

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Vickie Martin April 12, 2017 at 9:31 pm

In Jan 2017 I booked 4 flights from Dallas Lovefield to Las Vegas I had a call from my niece asking if I had heard about a change my flights were non stop but they had been changed to connecting I booked through Expedia it they told me that Alaska Airlines pulled the flights so expedia had to change our flights. I was not informed about this and if I hadn’t received a call from my niece I would have never known. So my question. Is since alaska air pulled the flight what am I going to get in a compensation form for having all of this trouble to reschedule we had 14 people going on these flights .so what are yall going to do for us

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Martin Peets January 31, 2017 at 6:49 pm

I’VE HAD A TERRIBLE TIME TRYING TO GET INFORMATION CONCERNING MY ALASKA AIRLINES MILEAGE PLAN ACCOUNT #14100096. I’VE HAD ZERO LUCK ON YOUR AUTOMATED PHONE SYSTEM…EVEN GETTING MY ACCOUNT NUMBER ACCEPTED, OR ON THE VOICE PHONE WITH ONE OF YOUR OPERATORS WHO SIMPLY TRANSFERRED ME BACK TO THE AUTOMATED PHONE SYSTEM THAT HAD BEEN SO USELESS. CAN I PLEASE GET FROM SOMEONE AT ALASKA AIRLINES MY MILEAGE PLAN MILES?

ALASKA USED TO BE SUCH A GREAT AIRLINE…GREAT OVERALL SERVICE; NOW,
OBVIOUSLY, NOT SO MUCH!! WHAT’S HAPPENED TO WHAT WAS ONCE SUCH A WONDERFUL ORGANIZATION? DOES THE BOARD OF DIRECTORS KNOW ABOUT THIS SORT OF SERVICE??

RESPECTFULLY, MARTY PEETS

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Anne Carr January 16, 2017 at 7:40 pm

To whom it may concern!
We have been loyal Alaska Airlines customers for a long time, and most of the time we received good service. On June 4 2016 we booked a flight to Hawaii from Feb 2 2017 to Feb.10 2017, on Jan. 10 2017 we decided to extend our vacation for 6 more days. When my husband changed our dates he was charged $125.00 for each ticket one of them was a companion fair,we didn’t mind paying for the change, but by the time it was all said and done we ended up paying another $337.20 more then just the $250.00 for the ticket change. This is totally outrageous and a ripoff, I’m soo.. very disappointed and disgusted by these extra charges, we are seriously considering never to fly Alaska Airlines again. I would greatly appreciate a response back .
Here is our convirmation number for our flight , so you can check it all out for yourself
FONJGK Sincerely Anne Carr

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Pam Fick December 30, 2016 at 9:22 am

I am excited to fly on your airlines to Cuba the end of January.. I do have one suggestion..the company that you recommend for the visa..is basically a rip off. The Visa charge is $50 with a processing fee..of $35.00 plus shipping. The visa is ripped out of book.. It couldn’t have taken 5 seconds to rip out three and they are blank. I would suggest you do like other airlines and sell them to the customers as they board, for $25 each. I would not recommend this company as I think it makes your company look bad.
Three visas $295 with shipping.

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Tiffany Lempo December 5, 2016 at 10:08 am

So we have an issue with tickets. We purchased tickets for my step sons to visit home for the holidays, last minutes the mom decided to not send them back, legally that is her right, but the airline didn’t want to work with me on a refund. I don’t need credits if they aren’t coming back I just want my money back. This was out of my hands with them not returning. Its the holiday season, I don’t have that kind of money just to throw away. I’m incredibly upset with this airline for not trying to understand…

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ALICIA DAWN MERKERSON November 27, 2016 at 7:31 pm

FLIGHT FROM LOS ANGELS, TO SEATTLE- ANCHORAGE $126.00 DOLLARS ONE – WA NOVEMBER 15TH 2016 . ALICIA DAWN MERKERSON

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ALICIA DAWN MERKERSON November 27, 2016 at 7:29 pm

ALASKA AIRLINES I PURCHASED A TICKET FOR NOVEMBER 15TH 2016 , I WAS DETAINED AND DID,NT USE THE TICKET , WHAT,S THE POLICY FOR A REFUND, ?

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