Winchell’s Donuts was founded in Temple City, California in 1948 by Verne Winchell. Previously purchased by Denny’s restaurant chain, it was sold again in 2004 to Yum Yum! brands.
Today, Winchell’s Donuts has more than 170 locations and has franchises in several other countries, including Japan, Saudi Arabia, and Guam. The company offers more than 70 types of donuts, including raised, cake, crullers, buttermilk, and jelly donuts. Winchell’s donuts is also known for giving 14 donuts in a “dozen”, rather than the typical 13 baker’s dozen. In addition, the company also offers muffins, scones, and bagels. The company also has a wide variety of beverages, many more so than the usual donut shop.
Winchell’s Donuts is one of the few donut companies that does not use lard or any other type of animal fat either in the dough itself nor in its frying methods.
Company headquarters are currently located in City of Industry, California.
Winchell’s Donuts was founded in Temple City, California in 1948 by Verne Winchell. Previously purchased by Denny’s restaurant chain, it was sold again in 2004 to Yum Yum! brands.
History
Today, Winchell’s Donuts has more than 170 locations and has franchises in several other countries, including Japan, Saudi Arabia, and Guam. The company offers more than 70 types of donuts, including raised, cake, crullers, buttermilk, and jelly donuts. Winchell’s donuts is also known for giving 14 donuts in a “dozen”, rather than the typical 13 baker’s dozen. In addition, the company also offers muffins, scones, and bagels. The company also has a wide variety of beverages, many more so than the usual donut shop.
Winchell’s Donuts is one of the few donut companies that does not use lard or any other type of animal fat either in the dough itself nor in its frying methods.
Company headquarters are currently located in City of Industry, California.
What is the deal with you’re guys wenchels on 1931 E Florence Los Angeles CA 90001
It’s always closed at night from 10pm -4am but you have a sighn open 24 hours have a walk up window with a bell that’s no longer there knock on doors and they jus ignore you please someone get new managment in here asap losing business like crazy
Service was abhorrent today. As I waited at the counter and didn’t see anybody working there, I tapped on the counter. A large and unkempt fellow appeared and slammed his hand on the counter three times and then asked to take my order.
Am a 70 plus senior and do not appreciate such behavior. This is not the first time this has occurred here. So, am looking for another Winchell’s in my area. If cannot find one, will shop elsewhere.
Thank You
Visited the Winchell’s on 1931 E. Florence in L.A. today around 9:50 p.m. ,no one helped me. I waited a while and left caused out of the 3 workers no one even said give me a minute or hello , one female ask a male worker to help me he didn’t and then she asked another female worker she also didn’t . The male worker decided to grab some keys and locked the doors . I don’t know how it’s a 24 hours business and closes its doors. Anyway I left, pls. more customer service training.
I agree with you. The service at this location at night is bad!!!!
I’ve pretended like I was a mystery shopper and told them how to
do what they could have been trained to do. Bad for the company and Brand.
The one at 101w.Florence are racist they don’t like serving and are very rude to BLACK PEOPLE!!! THIS IS MY SECOND COMPLAINT THEY REFUSE TO HIRE BLACKS ITS ALL LATINO AND THEY ACT LIKE THEY CANT SPEAK ENGLISH!!!THEY WILL TRY TO PASS OVER ABLACK TO SERVE A LATINO!!! NEED TO STAND ON S.BROADWAY n S.Florence HOLD UP SIGNS IN FRONT OF STORE BOYCOTT and PROTEST.. MAYBE THEY WILL LISTEN THEN!!!!
Are used to be a regular customer at the Winchells donuts located in imperial highway in the city of Southgate but due to the lack of cleanness and the customer service that they have we are no longer going the place is dirty the employees are rude they have no manager they can actually fix the problem customers !as a customer we deserve tone To be treated with respect for example today I went in for a garlic bagel got a onion bagel wake walked in I asked for a garlic bagel got screamed at by the manager and let’s take this that knowledge that I was not getting it for free I had paid for the bagel I had paid the bagels already nothing was free and still got screamed at the lack
Winchell’s in my opinion is the one of the Supreme donuts places to visit. I visited store #9128, 6502 Greenleaf ave. Whittier, CA. twice within the last month. It saddens me to see such a lack of customer service, filthy store not to mention the apron the store clerk was wearing it looked like it hadn’t been washed in a month. I get it aprons get dirty but this one was beyond, it was filthy dirty. You need to check out the store, clean up everything behind your counters, the floors, equipment, trash cans and then some. I was disgusted and didn’t take the time to look at the dining area. Each time i visited you employees where not visible. They’re in the back room, the door chimes fairly loud not once but twice and they ignore it. On both occasions i had to say very loudly ‘Hello is anyone here’ and it took a while for someone to come out of the room and get this they don’t seem that interested in providing service. They come out still in a conversation with each other not even acknowledging the customer. Please clean up this place and instead of your employees taking the time to talk about there personal issues perhaps they could spend some time providing customers service and cleaning the facility.
I need you to contact me , asap … i went to south pasadena store and they served bad , expired product please if you care about your costumersplease contact me so i can explain the issue .Thank you
Visited the Winchell’s @44th & Kipling in Colorado.
First I’m going to tell you my history. Grew up in the donut business in my mother’s shop was on Santa Fe Ave in Long Beach Ca. Worked there from the age of 12-20. Bought her franchise and then moved to Boise Idaho to open a new store. Was involved with shops in Idaho, Utah & Colorado. Ran my last one in Irvine Ca off Jeffrey Road. The Irvine store & one I had in Culver City were large volume stores. I pride myself on making the best looking donuts & providing excellent service. Neither can I say the one on 44th provided. Grease filled donuts (over proofed) and sour crump mixture. Not friendly staff & having personal conversations in Spanish while customers waited. Sad experience, won’t go back.
I ordered the large donut at the Winchells i. South Pasadena Ca the day before and today when I went to pick up my order before going to work, found out they mixed up the order and they were pressuring me to buy 2 dozen donuts that I did not order. Then they proceeded to blame each for the mix up, and the woman who seemed to be in charge said oh by the way they don’t make large donuts anymore. I had ordered it for my friends birthday today and was very disappointed that I was not able to get it for her and in addition was treated very rudely because I did not want to purchase donuts that I did not order.
I went to winchells donut on 44 th and Kipling in wheatridge Colorado today , and had the worst experience ever , I bought a dozen donut for 12 dollars got home bit into one and was greasy and uncooked , I I took them back and asked to speak to the manager Jose , I asked for my money back and he refused to give it to me saying he seen nothing wrong with them , and stayed there arguing with me wich is totally unprofessional got smart with me and said he wasn’t refunding me my money , and said lady the donuts are fresh and they are cooked in oil , being a smart a** for one ,so told him you may like them like that but I don’t and he continued to tell me I was racist a ne to take my f-in donuts and get out of his store, so then I called to complain , got a hold of someone by the name of Humberto who could barely speak English , and he told me he would look into it , got a call back from him 4 hours later telling me to pick my money up so I went and when I got there he told me you called corporate now your not getting your money, unless they call me , go call the fire department if you want laughing , he was acting so childish so that s how my experience was today , and still have not heard a word back from anyone, so I don’t recommend that place to anyone , they are filth to boot .
Hello I’m In Franchise Terms . Plz Contact
Hello I’ve submitted a complain and did not get acknowledged I go to winchels on Winchell’s Donut House
1931 E Florence Ave, Los Angeles, CA 90001
(323) 588-1154 well use to I stoped didn’t look like anyone cared about all my bad experiences I use to stop by before work its only around the corner which I was happy about when it first open but every time I went they kept me waiting all I want is a coffee takes less then a minute usually there is not one customer not only had to wait but I had to scream whistle something to get them to help me out half the time they looked at me and still had me wait now this last time the short light skin Hispanic guy with glasses at about 3:30 am saw me still waited as always then finally came half way said can you wait a few more minute I said I can’t wait more I have to go to work then he said I won’t take long so I asked for his name he refused so then I told him don’t worrie I don’t need it to call corporate he did not care it’s all the guys that have bad customer service the girls are nice please do something if you do let me know so I can enjoy a cup of coffe in the morning thanks
I am 65 years old and I grew up in Southern California and the only donuts if we ever got were
Winchells . My husband worked as an accountant at the main office late 70s early 80s
I have tried all the other donut places because they’re closer but nobody beats Winchells
This morning we had cinnamon rolls and they are truly the best
Thank you for having such a great donuts !!!
❤️❤️❤️ Lisa
I wish someone would open up a store here in Albuquerque nm. I sure do miss these Winchell donuts. Duncan. and Krispy creams are yuk. LOL.
I was in your location in 11413 jeferson Blv. Culver city Ca. And my experience was really bad it was my sister’s B-Day. And the person who help us wich end up being the Manger Eugene was very rude with us she said that someone else was gonna help us and she call the next person. I think that’s really unprofessional the costumer service was bad we order a Ham black forest Beagle they didn’t put lettece tomatoes or onion. They my sister breakfast.