Wal-Mart Stores Inc., usually just called WalMart, was founded by Sam Walton in 1962. Walton purchased one if the Ben Franklin stores in 1945. His focus was on the profit margin. Walton believed that selling products at a lower selling price, but in high volume sales, would make both customer and himself happy with the deal.
Walton was on to something, as sales increased 45% during his first year in business with his Ben Franklin store. When his 5-year lease with the company expired, he was unable to reach a new agreement. Walton opened his own store on Main Street in Bentonville, calling it Waltons Five and Dime. The original store is now a Walmart museum. 
In 1962, Walton opened his second location on Walnut Street in Rogers, Arkansas.
By 1967, the chain had 24 locations across Arkansas. In 1968, stores were opened in Missouri and Oklahoma.
In 1970, the Walmart corporate office and distribution center was opened in Bentonville, AR. The company also went public the same year, trading stock on the NYSE under the ticker symbol: WMT.
There were 1200 Walmart stores by the company’s 25th anniversary in 1987. 
In 1988, Sam Walton stepped down as CEO and was replaced by David Glass. In 2000, H. Lee Scott took over as President and CEO.
By 2005, there were 6200 stores worldwide.
Walmart currently operates nearly 12,000 stores under 55 different names in 15 countries and is the largest retailer in the world. Why Walmart? Walmart’s own customers cite low prices as the most important reason for shopping there. The average American Walmart customer’s income is below the national average, and analysts estimated that more than one-fifth of them lack a bank account, which is twice the national rate. Walmart is often conveniently located near bus stations or close to residential neighborhoods.
Annual revenue for 2016 was $485.87 billion. The company has more than 1.4 million employees in the US alone, with an estimated 2.3 million employees worldwide. Walmart U.S. is the company’s largest division, making up 62.3 percent of all sales.
In early 2016, the company announced that it would close 269 locations, most of them in the US. Most of the closures occur where there is another Walmart location within 10 miles. At the same time, the company announced it had plans to open 60 Supercenters, 95 Neighborhood Markets, 10 new Sam’s Club stores, and approximately 240 international locations in 2017.
The company acquired Jet.Com, an eCommerce site, in August of 2016 for $3.3 billion.
In January of 2017, just one day after stating the company would increase the starting wage of regular employees, the company stated that they were removing about 3,500 store co-managers, a salaried role that acts as a lieutenant underneath each store manager, according to people familiar with the move. It’s also adding about 1,700 assistant store managers, a slightly lower-paid role, who will oversee fast-growing areas like online orders. This means a pay cut for many former co-managers.
The company also abruptly closed about 63 underperforming Sam’s Club locations, without telling their employees, many of whom showed up for work, only to find the doors locked.
In May 2019, the company announced that it would raise prices on nearly every item in the store if Trump’s tariff’s against China went into effect June 1st, 2019.
That same month, Walmart executives also announced that they would be removing tobacco products from some locations and raising the minimum age to purchase tobacco to 21.
In mid-March 2020, Walmart stated that they were going to stop their 24-hour service and begin closing most stores between 10PM and 7AM due to the coronavirus crisis.
A company spokesperson said this was a necessary step in order to allow employees to stock shelves and disinfect stores. The change in hours is also being announced by other retail locations, such as Hy-Vee, Randalls, HEB, and Kroger grocery stores.
Also in March 2020, Walmart stated that they would allow their locations and parking lots to be used for drive-through testing for the CORVID-19 virus. Other locations which also agreed to provide these services include Walgreens, Target, and CVS.
On July 20, 2020, Walmart announced that all customers would be required to wear face masks at all locations. This move is designed to protect customers from the COVID-19 virus.
In July 2021, the Walmart corporate office stated that the company would pay college tuition and books for their workers at certain schools.
In June 2022, Walmart announced that it would pull My Pillow products from all Walmart locations.
Walmart’s corporate office is located in Bentonville, Arkansas.
WalMart
Wal-Mart Stores Inc., usually just called WalMart, was founded by Sam Walton in 1962. Walton purchased one if the Ben Franklin stores in 1945. His focus was on the profit margin. Walton believed that selling products at a lower selling price, but in high volume sales, would make both customer and himself happy with the deal.
Walton was on to something, as sales increased 45% during his first year in business with his Ben Franklin store. When his 5-year lease with the company expired, he was unable to reach a new agreement. Walton opened his own store on Main Street in Bentonville, calling it Waltons Five and Dime. The original store is now a Walmart museum.
History
In 1962, Walton opened his second location on Walnut Street in Rogers, Arkansas.
By 1967, the chain had 24 locations across Arkansas. In 1968, stores were opened in Missouri and Oklahoma.
In 1970, the Walmart corporate office and distribution center was opened in Bentonville, AR. The company also went public the same year, trading stock on the NYSE under the ticker symbol: WMT.
There were 1200 Walmart stores by the company’s 25th anniversary in 1987.
In 1988, Sam Walton stepped down as CEO and was replaced by David Glass. In 2000, H. Lee Scott took over as President and CEO.
By 2005, there were 6200 stores worldwide.
Walmart currently operates nearly 12,000 stores under 55 different names in 15 countries and is the largest retailer in the world. Why Walmart? Walmart’s own customers cite low prices as the most important reason for shopping there. The average American Walmart customer’s income is below the national average, and analysts estimated that more than one-fifth of them lack a bank account, which is twice the national rate. Walmart is often conveniently located near bus stations or close to residential neighborhoods.
Annual revenue for 2016 was $485.87 billion. The company has more than 1.4 million employees in the US alone, with an estimated 2.3 million employees worldwide. Walmart U.S. is the company’s largest division, making up 62.3 percent of all sales.
In early 2016, the company announced that it would close 269 locations, most of them in the US. Most of the closures occur where there is another Walmart location within 10 miles. At the same time, the company announced it had plans to open 60 Supercenters, 95 Neighborhood Markets, 10 new Sam’s Club stores, and approximately 240 international locations in 2017.
The company acquired Jet.Com, an eCommerce site, in August of 2016 for $3.3 billion.
In January of 2017, just one day after stating the company would increase the starting wage of regular employees, the company stated that they were removing about 3,500 store co-managers, a salaried role that acts as a lieutenant underneath each store manager, according to people familiar with the move. It’s also adding about 1,700 assistant store managers, a slightly lower-paid role, who will oversee fast-growing areas like online orders. This means a pay cut for many former co-managers.
The company also abruptly closed about 63 underperforming Sam’s Club locations, without telling their employees, many of whom showed up for work, only to find the doors locked.
In May 2019, the company announced that it would raise prices on nearly every item in the store if Trump’s tariff’s against China went into effect June 1st, 2019.
That same month, Walmart executives also announced that they would be removing tobacco products from some locations and raising the minimum age to purchase tobacco to 21.
In mid-March 2020, Walmart stated that they were going to stop their 24-hour service and begin closing most stores between 10PM and 7AM due to the coronavirus crisis.
A company spokesperson said this was a necessary step in order to allow employees to stock shelves and disinfect stores. The change in hours is also being announced by other retail locations, such as Hy-Vee, Randalls, HEB, and Kroger grocery stores.
Also in March 2020, Walmart stated that they would allow their locations and parking lots to be used for drive-through testing for the CORVID-19 virus. Other locations which also agreed to provide these services include Walgreens, Target, and CVS.
On July 20, 2020, Walmart announced that all customers would be required to wear face masks at all locations. This move is designed to protect customers from the COVID-19 virus.
In July 2021, the Walmart corporate office stated that the company would pay college tuition and books for their workers at certain schools.
In June 2022, Walmart announced that it would pull My Pillow products from all Walmart locations.
Walmart’s corporate office is located in Bentonville, Arkansas.
I was in one of your stores and a lady was pushing a cart with her dog setting in the seat where children set and people put food items and she did have any items in the cart she was just walking with her pet, and I think this should not be allowed due to health reason you stores should only allow service animals and not pets. I love dog’s and cat’s and other pets as much as anyone but this PET thing has gotten out of control.
My name is Dr. Sheldon Sevinor, I am a frustrated vender on Walmart.com (Cosmetic Changes LLC). I currently have 2 items that I’ve been selling on Walmart.com for over a year for women and now I am entering a new phase putting focus on men and have tried listing the same 2 items for that purpose and I’m getting an error that these 2 items are prohibited even after the fact that I already have then active alone as well as along with 4 other combinations.
I’ve been going back and forth with sales support for 1 month on 1 product and 2 weeks on the other. I keep getting the same response with each call and that is being told “it’s in the compliancy dept” and with each call I’m told not to open new cases for the same issue”. I’m not, with each call a new case is being created by Walmart and then receive other emails tell in me “Hi Shelson Sevinor,
Your case # 03477969 is pending final resolution. You will have the opportunity to reply or comment on the case within 5 days before it is considered closed. To view the details of your pending resolution, please visit sellerhelp.walmart.com/seller/s/cases?casenumber=03477969.
Case Information
Status: Resolved
Case #: 03477969
Subject: Inventory update errors
Case Creation Date: 2/25/2022
Thank you for your partnership,
Walmart Partner Support
ref:_00D61ZKTc._5004MqAFRD:ref”
The case(s) are never really resolved and I do respond within that 5 day window as per the email only to repeat the same process over and over and over again.
With that said, I’ve exhausted all avenues up to and including spending over an hour on the phone only to find that there is no one at Walmart corp. center who handles Walmart.com unless it regards a customer calling about a purchase. I find it hard to believe that a huge company like Walmart with over 23 million employees that there is nobody to speak with regarding vendor relations or the management of Walmart.com.
I sell on Walmart, Amazon, ebay, Bonanza and ETSY and I find the seller support abysmal at best!
Dr. Sheldon Sevinor
Cosmetic Changes LLC
Total disrespect for our military heroes! For 18 years, I have shopped at the Wal-Mart on Southwest Dr. in Abilene Texas. A few months ago I noticed the pictures of our military heroes were missing from the front of the store. I asked why and was told the pictures had been moved to the back of the store. The employee walked to the back of the store with me. The pictures of our military heroes was mounted on a frame that said “Wall of Honor” and placed on the exterior wall of the toilets. That area is called “dead space” in advertising. You will never see an ad posted there because no one notices it. I have repeatedly expressed my disgust and outrage but told they were placed there because they had not been part of the stores remodeling plan. Interestingly, each of the Wal-Mart employees I have spoken with indicated they did not think it was appropriate to place the pictures in the back of the store on the toilet walls. I have randomly pointed to the location of the pictures to customers when I’m in the store and each person shared my sentiments. I have asked to speak to the store manager, Daniel, numerous times, but each time told he wasn’t in. After doing a little research, I was told the store manager makes the decision where the pictures would be placed. When I was in the store this week again trying to talk to Daniel but with no luck, I was told by a store employee that I would have to call cooperate office and talk to the person in charge of store remodeling, but no one knew that person’s name. Three weeks ago, I called the 1-800-Wal-Mart registered my complaint and was told I would receive a call from the store manager (Daniel) within three days. I’m still waiting for his phone call. It is a disgraceful to put our military heroes in a place where no one notices. TOTAL DISRESPECT FOR OUR ACTIVE TROOPS AND VETERANS! SHAME ON WAL-MART! There are a couple of walls at the front of the store with nothing on them that the pictures would fit. All Wal-Mart’s emphasis on customer service and good community relations is just a bunch junk. I have lost all respect for Wal-Mart and feel certain if Sam Walton was alive, he would correct this. Will I ever shop at Wal-Mar again? I am asking myself that question. If I do, it will be at the stores that honor the men & women who fight for our freedom
Where is the meat? Went to one of your super centers 2 days ago and there was NO MEAT (beef, pork, chicken) in the meat cases at one of your Oklahoma City stores your . This is not the first time either. This is getting old. Your stores have NOT been FULLY STOCKED since you moved everything around before COVID-19 hit. Some of the other things you DON’T keep stocked anymore is Pedigree canned Dog Food, Dreambones Chicken Wrapped sticks dog treats, Distilled water, Great Value Thin sliced Smoked Ham just to name a few. You still have not got bathroom cleaner back in stock since the move-around either. It has been bad and getting worse. I don’t know who does the ordering but they need to learn how to do it better. You would think when you keep running out of somethin you would know you need to order more. It is bad you keep RAISING PRICES and can’t keep items in stock. This is NOT what Sam Walton envisioned his company to be He was for the working class who didn’t have much. You kids of his are worried only about the profits and the money you can make. You run small businesses out then hike up the prices especially in areas that only you are at now. You are going to run yourselves out of business you keep doing what you are doing now. GET YUR STORES STOCKED & KEEP THEM STOCKED or get ready to loose more business.
I hope you people who can make things happen see this. This will NOT be the only place I make these statements.
Is there a phone number that someone in the US will talk to you about a password or is that impossible. Very poor customer service. How about hiring US citizens and the hell with off shore employees
I have applied and called the Sam’s Club in Huntsville concerning a position they have in the meat department. They are so short handed that they have taken cashiers to the meat department and have them trying to cut meat. I can’t get an interview, can’t even get anyone to pick up the phone, stay on hold for an hour when I call…Isn’t it funny how a huge establishment has forgotten how to do basic business.
This ends today for me Walmart. Being robbed by your stores and now online! you lying sheets! In one month I have lost $700.00 with your company! Because you won’t allow returns of four pair of pants, one belt and one pair of shoes. They have covid-19 on them by your customers you state. How come when employees were stocking goods when Covid-19 first happned they didn’t put Covid-19 on the goods when putting pants on shelves and belts on racks and shoes on a shelf? Lame excuse for NO RETURNS, all you lying stores trying to make up for sales because you have lost your dollars. Helping the community you advertised I call BULL SHEET! Now I do an online order for two 5-shelf bookcase online and you charged my credit card and put a FEDEX ship number to it and they never shipped from the third party seller. Even the third party seller lied and said they shipped. FEDEX CONFIRMED ONLY A LABEL WAS CREATED WELL OVER THREE WEEKS AGO YOU BOTH ARE LYING CROOKS. I did call online sat for hours and waiting for return calls that never came from your online website.In chat I put my phone number to call me over and over for hours on end weith no call back. I contacted stores after stores in my area for help with mangers or site to store numbers. NONE of your EMPLOYEES EVER HELPED OR EVEN WOULD GET ME A MANAGER EXCEPT FOR SIT TO STORE NUMBER AND EVEN THAT MANAGER AT MY LOCAL STORE NEVER CALLED ME BACK ABOUT MY ONLINE ORDER. ANOTHER STORE CALLED ME BACK TO TELL ME THEIR MANAGER COULDN’T BE BOTHERED WITH MY TRIVIAL ROBBERY BY YOUR COMPANY, THAT IT WAS ONLINE I NEEDED TO TALK TO TO CANCEL THE ORDER AND REFUND MY DOUGH. YET, ONLINE SAID THE THIRD PARTY HAD TO CANCEL THE ORDER AND REFUND. YOUR NAME WALMART IS WHAT CHARGE MY F-ING CARD FOR $385.53! YOU LYING JACK RABBITS. SO TODAY I NOTIFY THE ATTORNEY GENERAL OF ALL ROBBERY WALMART IS DOING ON MY BEING AND STEALING OF MY MONEY. TODAY I NOTIFY BBB, THE CONSUMER PROTECTION AGENCY AND ANY OTHER GOVERNMENT ENTITY THAT CAN FINALLY GO AFTER YOU. YOU CROOKED WALMART! I HAVE PUT THE MONEY IN DISPUTE WITH MY CREDIT CARD AND BECAUSE CREDIT CARDS ARE SO F-ING BUSY WITH CALLS NOW BECAUSE ALL CONSUMERS ARE BEING ROBBED BY MANY ENTITIES AND RETAILERS ( I’M SURE) , LIKE ME. I HAD TO SIT ON THE PHONE LINE TILL WELL PAST 9PM LAST NIGHT PUTTING ALL ITEMS INTO DISPUTE I PURCHASED FROM YOUR STORES THAT YOU WON’T ALLOW REFUNDS FOR EXCHANGES FOR AND THIS FURNITURE YOUR COMPANY ILLEGALLY CHARGED MY CHARGE CARD FOR. You can make this right because your online chat room has thousands of message from my true identity in last nights (May 26, 2020) messaging. But, I feel either way I need to teach all you rotten retailers now how to behave and that you can’t and won’t get away with this illegal behavior! F you WALMART! At my age this consumer owns every thing I need in life and I won’t be buying from any retailers for a very long time. Life for shopping has become a piece of sheet!
Stacy Maurer King-Goodman and 2 others shared a post.
Diamond Agyei
October 6 at 9:07 PM
Welp Wapak, you did it again!!! My sister and us were at Walmart grabbing stuff due to us not feeling the best. Mind you my sister is a nurse and I’m a teacher. This woman in the picture wasn’t even paying attention to us and came over snatching my sisters belonging and calling her a thief. Only to find out by the register she rang it up. Long story short I called and the assistant manager didn’t care. I went back to address the issues, because she was bashing us too another customer saying that she don’t like people like us. Then she went as far as saying we shouldn’t expect good customer service?!? Really!!! After confronting her, she got rude and said I took it out the bag because I don’t think she rang it up. I said well after you seen it you were bashing us. Her boss came over and told us we had to leave even though she was in the wrong. As we were leaving she got cocky and said yeah leave. I said I was going to call her out on FB and she said good do it, because I no one cares. This is sad! I have lived here my whole life and never stole a thing, but constantly getting accused based on skin color??? Why do I have to bring my mother to the store to shop?? What the hell is wrong with America???? Please stop racism and stereotypes!!!
Stacy Maurer King-Goodman
8 hrs ·
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Andy-Becky Valentine Cox
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I’m fighting walmart right now due to them saying I didnt scan things, yet I asked for help from the child they hired for their self checkout line, and behold, their loss prevention employee was standing beside the self checkout person, watching me the whole time which was fine with me because I asked for help. The kid smiled awkwardly at my.boyfriend and myself, and it makes sense because he was told to not help me. That way the child they also hired for loss prevention could have his moment, which was harassing me. It was food items, I have ebt. My 4 year old was also with me, I scanned a kinder egg which ebt covers, and I had to pay cash, so I did for her. I asked them for help yet again and nothing. Because of that employee, I’m facing so many issues I dont deserve. After shopping there, faithfully, for 3 years. So often, that I befriended a door person who worked there for over 10 years. I’ll get a written statement from him since this Walmart likes to stop young moms like me, im.not the first one. Racism at its finest.
Have been shopping at Wal Mart of many years. Goes back to the Hyper Mart in Topeka, Ks. But I will be doing my shopping at other places from now on. I do not agree with the self check in any store. Half the time you have to wait in line or the machine breaks down, or you don’ know what to do next. Then you have to wait to get help because the person is helping someone else. Have been doing most of my shopping at store #5165. The other day when I was there, all the self check were all busy. SO I went to a check out line. There was ONLY ONE OPEN. Asked for the manger. She was very nice, but said there were more self check machine coming in. Not for this lady. Bye, bye WalMart.
I am or shall I say, soon to be an ex patron of your store at 1131 North Beale Rd in Marysville Ca. I have shopped here since the store opened several years ago. I personally shop there and also bring elderly family members and friends to shop as well.
I have noticed a HUGE decline in staffing and a total lack of customer service. Most elderly people like to shop in the morning before the store gets too busy. I have seen older people leave the store without groceries due to the long slow lines to check out. I have spoke to management on 2 different occasions and their answers are to use self chk out. Elderly people have issues using the self chk out. Never fails an item won’t ring up and they end up stalled waiting on an associate to come over and get them going again. Not a good option for our senior people. I use the garden shop check out because it’s usually way faster until the last several months. It is closed now more often than not. They tell me it’s a staffing issue or shall I say a total lack of staffing. How difficult and time consuming can it be to keep people hired, trained and fully staffed? Isn’t that what HR is supposed to do ? Doesn’t the Walmart Corp employ human resource departments to do just that ? I could share several experiences that I have encountered that have fallen WAY short of customer service. I feel for these older folks that have to suffer through these short comings of customer service in your Linda Calif store. For those reasons Im about to take my business along with the other people I help out elsewhere. It’s worth paying a little for much better service and a pleasant experience.
Shanti Dombrowski
So long Walmart. I will no longer purchase from Walmart due to your new firearms and ammunition policy. Just wanted you to know that there are millions of us and this will cost you big bucks in the long run. Just got back from purchasing something I needed from elsewhere when I was only a few hundred yards from one of your stores.
Wal-Mart you just blew it with removing firearms and ammunition from your stores. You are alienating a significant segment of your customer base, because I for one will not step into another Wal-Mart store, and we spend thousands of dollars with you every year. Now I will find other substitute brick and motor stores and more online shopping. When will businesses learn that becoming politically involved in issues will cause the loss of a large segment of their buying public.
i completely agree with you! these a-holes(wallyworld) think that we have no options…..i just emailed the CEO and sent this..
My wife and I have been shopping at Walmart-mart on Clinton Highway in Knoxville for a decade…..but…thanks to your STUPID new rule you came out with to appease your non gun groups you have now lost me, my wife, our whole neighborhood AND I have posted a ban Wall-Mart page which is gaining past 100,000 signatures from people like me! You think that liberal lefts shop at Wall-Mart? Not NEARLY as much as Conservatives! We have already started shopping at Ingles,moved our prescription accounts to Rite-Aid, and now shop for everything else we need ANYWHERE BUT Wal-Mart….
Your Company isn’t that big to think there aren’t alternatives!
WENT TO WALMART IN MADISON OHIO TODAY TO GET A NEW BATTERY CAUSE WE HAVE A WARRTERY ON IT AND THEY TOLD ME THAT THEY HAVE TO TEST IT AND TAKES 20 MINS. SO I WENT TO DO SOME SHOPPING AND COME BACK 20 MINS LATER AND THEY TOLD ME TAKE 1 HR AND I LIKE I JUST WANT TO GET A NEW BATTERY. SO WENT GOT THE MANAGER AND HE TOLD ME SAME THING THEY HAVE TO TEST IT SO THEY TEST IT COME BACK GOOD BUT WHEN WE CHARGE IT START THE CAR AND THE BATTERY GOES DEAD VERY BAD AND RUES WORKERS THERE AND THERE SAY CUSTOMERS ARE ALWAYS RIGHT
Until Wal-mart gets its greeters back at the doors of all locations, none of us is safe shopping there. A boycott until greeters are back, so they can catch anyone carrying a gun at the door is reasonable & called for.
I got an email like this & want you to know about it::
CONGRATULATIONS
From: “Wal-mart Recruiting Team”
Thurs.,June 13,2019
Walmart is beginning an assessment program in your area and you have been selected…..undercover….part-time…450-3000…need full name…city…state…zip…phone…email…address…age…sex…our email: walmartrecruitment2019@ gmail.com
I went into the Wal-mart in Palmyra,Pa to get a baby mattress the “employee” was talking on her personal phone and walked away when I got to that isle. I went to find her cause there wasn’t a price on the mattress I wanted she was 2 isles over still talking on her personal phone when she seen me coming up to her she walked away continuing to talk on her phone. I got pissed and left the store I’ll find a mattress somewhere else. That was just rude of her she just proven she doesn’t want to be at work. That is what breaks are for make personal calls on your own time.
I was just wondering how Walmart can terminated you without even telling you that you are. You have to find out thru other resources that you were terminated!!
For the second time in a month, I was stopped as I exited the Wal Mart on Hogan Blvd in Mill Hall, PA by an associate demanding to see my receipt and check my bags. What I have noticed after repeated trips to this venue is that Wal Mart associates are ONLY stopping those people who use the self-checkouts and are then demanding to cross-check the contents of their bags with receipts. I have contacted both the police and a lawyer and have been advised that “unless a merchant has witnessed concealment by a customer who has passed the last point of sale and exited the store” they have no right to search you, your bags, or detain you. Demanding customers show a receipt and open bags inside the store before being allowed to depart the store simply because they used the self-checkout is NOT permissible. Customers have the right to say no and walk right out of the store but they are not being informed of that right. The Mill Hall store is not asking customer’s permission to search, they are demanding to search without any evidence to justify such a search as a condition of leaving the store. These Gestapo-like tactics are NOT legal.
It completely sickens me that your company, in order to save money and increase profits, continues to lessen the number of associates working registers, forces customers to self-checkouts, and then casts criminal suspicion upon, and harasses, customers for using those very self-checkout lines you are essentially forcing customers to use or else suffer long waits in line at the only two registers being staffed by an associate. I will not continue to shop at a store that treats me like a criminal for using the very same self-checkout lines your company promotes and even forces customers to use by failing to man registers with associates. If stopped again inside the store without any evidence of theft, I will retain counsel and seek legal options.
Yes! thank you for writing this. my husband and I live in a small town in TN. One night out of nowhere 2 police officers came to our house saying that he had stolen a 20$ pair of pc speakers! you don’t know him, but that is absolutely absurd to even think about. not only that but they wanted to make sure that it was walmart coming after him. said it 4 or 5 time. had no photos, no nothing. he goes to general sessions court, they refuse him an attorney he will NOT accept the plea deal, as he is not guilty and in a 1 income household we cant afford him having that kind of record. he went back and forth to court had 1 PAID attorney drop him after 1000 dollars was paid bc he didn’t want to drive out there anymore, at some point it ends up on his record AS A CONVICTION, and he has just now made it to circuit court. he never even made a plea or talked to the judge. he has lost 1 job, been denied 2 after background checks, and low and behold, we call yesterday to see what the hell Walmart could be doing this for with no tape, evidence, witnesses or anything and they tell us they have no idea what we are talking about. they aren’t pressing charges against him. today makes 1 yr and 17 days since the night the police first came and so desperately wanted us to know that this was Walmart pressing charges. I know this was a long read, but we are at a total loss. it seems absolutely ridiculous to keep this crap going but our lives cant afford him taking the wrap for something he would never do. he is about to read a letter he wrote for our town time capsule 10 years ago in a few weeks and is so humiliated. if there is anyone who has any idea of what we can do or even word of encouragement, I would so greatly appreciate it. again im sorry for the length!
I live in the mid west. All of the Shopkos are closing in our community and neighboring communities. We have no other shopping besides Dollar General. Where I live is 1 hour from larger towns in three different directions. They also have not variety stores left. We have to travel over 100 miles to the nearest Walmart. I live in Bassett, NE, we need a Walmart somewhere in a radius around us. We are pretty much centrally located in a large area. Please consider putting in a store somewhere closer to us.
Our walmart in minot ND has a very corrupt upper management the store manager may look good on paper but as far as her treatment of associates and dept managers is atrocious. I worked in tle we paged the management several times it took someone almost an hour to help the customer then they walked off halfway thru the transaction to take a smoke break. I felt bad for the customer. I wasn’t trained properly and I was chewed out because I didn’t know what to do. They don’t care about there customers or there employees. They seem to think everyone but them have to follow the ethic training we learn during training. I’m wondering what would Sam Walton think of the way walmart doesn’t care about the abuse of power our Wal-Mart management is practicing here in minot. Maybe when there are these issues talk to your associates instead of the management.
dear walmart your online application is not working and as a person and customer who has sent in a dvd showing shoplifting and the none act of your workers which do not seem to care of the depts of the stores their are ways to get the matters clear up thank you JAY
I am a frequent shopper at your Walmart store in Sunrise Florida at 12555 West Sunrise Blvd Sunrise Fla.33323. Last night I shopped there and my credit card was compromised. I keep my card in a medal container till use and return it to the same container after use. I took it out to pay for my groceries, put it in the terminal and removed it as it was approved, then returned it to the medal container. This was at 19:42 according to the receipt. I received a call from my credit card company telling me my card was trying to be used at a citgo station at 11PM. I dont use my card very much and was thankful the credit card company noticed this fraudulent charge. I suggest you check your terminals and your employees . I finally got a hold of the manager(Justin after several calls and no answers both to customer service and finally to the deli where i asked to speak to a manager.) and told him of the fraud and he in so many words told me “oh well”. I did report it to the Police Dept as well. hopefully you will look into this and remedy this problem or lose more customers.
Thank You,
Helene Martin
I need help with my safety invention called the Auto Safety Mat .
This mat will save a lot of lives on our streets and hwy’s .I have all
the research already done through Invent Help .Now I need a prototype
built and patent for my safety invention . They made me a book with all
the information .
Now what I want to achieve on my Safety Invention is turn it over for a
percentage of the profit.
I was shopping at the Port Richey, Florida store tonight and I went to your deli section the poor girl behind your counter HANDLING FOOD had the flu. She looked terrible. I asked her why she came in and I was told that she would have lost her job if she did due to her points. Her health and the health of your CUSTOMERS should be a priority. I spoke to a manager and she could have cared less. I’m sure someone could have covered her shift.
It’s true I was an employee and they expected you to come in sick. You could be on your death bed and they would expect you to show up for work.
Your customer service support center personnel are ill-trained and unable to communicate in any meaningful manner for customer concerns.
I have tried to return part of a swing set # 5931880330277 for the past three weeks and they have failed to help me get that item back to your returns terminal.
I have communicated with both of your shippers pilot freight and FedEx. both have never received correct dispatches or communications from Walmart customer service about the who what or where to send the pickup personnel.
Your companies shiny reputation is now really brown and tarnished with me and my family.
I have a 40 acre property available to place a Regional WalMart distributation Center. WalMart has shown an interest in having a Center in this basic area before in Alturas, CA. My property is in Ravendale, CA down the road from Alturas less than a mile from Interstate 395. about 2 hours from Reno…2 hours from Klamath Falls.. ARe you still interested in constructing a Regional Distribution Center in this area? I can be contacted at cyndihare888@ gmail.com and at 530- 233-XXXX. Thank you for your time . I realize you all are very busy people. I will be looking forward to your phone call or email.Cyndi Harrington
Rio Grand, NJ store was just remodeled and turned into a superstore. Looks great!
The problem is we have this whole new store and the clothing department is terrible. There is nothing in the ladies department that is worth spending money on. You formally carried faded glory and white stag, I loved those brands for casual wear. Now you have terrible, ugly clothing that is paper thin and not worth a dime. I don’t know who your buyer is but they need to go.
Please stock the woman’s section with clothing worth buying.
WAL-MART DISCREMUNATES AGAINST ANYBODY WITH DIEBETEIS FOR WE HAVE BEEN IN WAL-MART IN 3 DIFFERANT CITIES FOR GV BRAND DIET DRINKS SUCH AS MOUNTAIN LIGHTING FOR THERE COST IS RESONABLE WHEN YOUR ON A FIXED INCOME BUTT WAL-MART DOES NOT STOCK THE GV BRAND IN DIET THEY HAVE ALL YOU CAN DRINK IN REGULAR DRINKS FOR PEOPLE WITHOUT DIEBETIES!!! WHY I BET SAM WALTON WOULD ROLL OVER IN HIS GRAVE TO SEE HOW HIS STORE HAS BECOME
I recently bought a tube of 90 percent ground beef, when I opened it it was a big chunk of fat three fourths of it was fat. I took pictures but don’t know how to send them. i would like to be reembursed for the cost. Very disappointed.
Ms go to Winco they have better quality food then walmart. for the life of me i do not know why people shop at walmart.
I just had my oil changed at the Waverly, Iowa Walmart and would like to say a BIG Thank You for the vacuum out the vehicle service. That is a nice touch and assures my return!!!!!!
Thanks, again!!!
Dee Bolhuis
to whom it concerns I live in a small town the people wanted a superstore and got it it wiped out all the other store around . but that’s not why I’m getting hold of you ,I spend between $300 to $200 a week in your store yesterday was the 3rd time I have done this, I went to buy groceries about $250.00 the store was packed people just getting off work you spend an hour shopping and the lines are very long at the check out the other option is self check out .now this is really ridiculous I along with a very large crowed hate the self check out . so I did what I’ve done before the checker went on brake there was only 2 checkers with at least 10 to 15 people in there lines but before she left I asked if some one else was coming to replace her she said NO. so I looked at that line and thought to my self B.S. I’m going to Safeway and I will make plans to get a least 50 or more people together and go shopping at your store fill our carts full and lave them at the check out so as to let you know if you don’t like having checkers on your pay roll then start loosing profits from stocking from all the carts left at checkout line
Good idea Dave, but when are people going to realize ” WAL MART DOESNT GIVE A RATS ASZ ANYMORE,, They rule the roost, so now we, the cust. can go to hell.
I and many more would like to know what has happened to our New Philadelphia store. I and others have noticed a large number of elder employees have been replaced with young employees and the store is not supplied and shopping is a disaster when one makes a 20 mile trip and there is no stock. I have talked to others and basically the comments are the same. I don’t want to hear they are other stores in the area. We all like our Walmart and we all know there are other grocers in the area, but as you know the pricing and the supplies were always there for all. Amish shoppers come from afar and I make the 20 mile trip from Tappan Lake and the shelves are not up to par. I have also made a different schedule, but that does not make any difference in the stock on the shelves. My last visit was hindered by there being no cat food of which is Meow Mix.I was told the truck was in but had to be unloaded, so I did all my shopping and came back to the cat food aisle and the stock boy said the truck was in but no large bags were on the truck when he checked, only small bags. I have talked with shoppers and they are experiencing the same. I live in the country, and have a number of cats and always purchase the big bags. Others were waiting in the aisle for supplies and they experience the same. You know how far the Amish travel to your store and we, of course, expect service. If this were only the first time this has happened but it is not. I am 80, make the trip once a week and after talking to other customers, I find I am not the only one. I know WALMART is the best place to shop in our area, My daughter lives a few miles away. and her complaint is the the same. She stops on her way from Canton daily. Hopefully you will understand about your shoppers. I talk to those who are also in wait and basically they have the same complaint. The Amish have to make a trip, and I know that we elders cannot be on the road with the snow season upon us. You as well as I know Walmart is the best place for shopping and hopefully there will be a change with the stocking and make it easier on all to not have to travel in bad weather. By the way, I purchased new glasses recently and you have two of the rudest workers in the optical department. Thank You, Dorothy Edgar
Approximately 0800-0815 on the morning of September 30, 2018, my wife and I were traveling north on I-35 passing through Schertz/Cibolo and had crossed under the FM 3009 overpass when I spotted a Wal-Mart 18-wheeler barreling down the access road headed north. Didn’t pay to much attention other than his speed. However, when I reached the on ramp before Weiderstein Road, his rig and my van were neck and neck, front wheel to front wheel and he didn’t slow down one bit. I had to speed up to keep from hitting him as I couldn’t move over to the center lane. After he moved in behind me, he maintained his speed and was from my perspective over 75 miles per hour, heading towards the distribution center in New Braunfels, Texas. That’s what I surmise. I called the distribution center, #6016, and was put in touch with the dispatcher, Kathy and I relayed the information to her including the trailer number, #120926. The driver was very unsafe and from my perspective, again, didn’t slow down one bit nor see my white Dodge Caravan as he was entering the highway. We were front wheel to front wheel with each other at that point. If it had not been for me increasing my speed, this could have turned into a major highway accident, loss of vehicle, and possible serious injuries to my wife and I. Something needs to be done to address the driver’s carelessness and remedy the situation before he actually causes an accident.
You are more able to make speed adjustments. When entering the highway from an on ramp, all vehicles have to accelerate to smoothly merge with the flow of highway traffic.
Stopped shopping at Wal-Mart several years ago when they stated they support open borders. If the stockholders and company wish to finance this endeavor they have the billions to do this for several years until bankruptcy.And then your grand children will pay the price. Corporate PC at America and customers expense sound good to you ?
I just left a THIRD contact page ’email’ regarding my missing shipment and how it’s lost in tracking. It was as follows:
” After writing you twice, my tracking is still not showing up. You keep sending emails with a link that doesn’t work for SHIPMENT 2 (item: Honey-Can-Do X-Frame Folding Metal Drying Rack) from [ORDER NUMBER REDACTED FOR PUBLIC COMMENT]. Your emails have a tracking link that incorrectly goes to a UPS site, which does not recognize the tracking number [REDACTED FOR PUBLIC COMMENT].
” When I enter [ORDER NUMBER REDACTED FOR PUBLIC COMMENT] into a Canada Post site instead at [LINK REDACTED FOR PUBLIC COMMENT] , it recognizes the number but has no info beyond Aug 30 when you first gave them the package. It seems to be lost.
” So, someone has made an error in sending and tracking. Can you please fix this and email me a tracking link that YOU HAVE CHECKED? You keep sending me the incorrect link over and over again after each of the other times I’ve asked.
” Or, just resend a new item if you can’t find where it’s been lost. Please respond by email only. Thanks.
Please ensure that this gets fixed. If I have to cancel that part of the order (the shipment 1 and 3 are fine, but shipment 2 is lost), then I will just start shopping elsewhere. This is getting very annoying and your customer service has not been helpful.
I’m not going to take any surveys. I just want you to get this fixed, please.
AWFUL AWFUL AWFUL
customer service was terrible issue was not resolved spoke Patricia “complaint resolution department” with constant conflicting information. she was rude, spoke over me multiple times and contradicted what her own staff had said. she refused to put a manager on the phone. still awaiting call back for resolution.
will be contacting better business bureau as well
Sat./7-14/18—approx. 3PM: THIS TEACHER IS STILL “shaking” FROM THE TERRIBLE TREATMENT THROWN AT ME THIS AFTERNOON. I AM A LONGTIME Walmart Neigh. Market (4670 Casey Blvd., Williamsburg, Va, 23185, spending thousands of $$ there since they opened!) AM ALSO A NATIONAL “WHO’S WHO NATIONAL EDUCATOR!!!. Started yesterday (Friday) trying to, politely at your in-store “office.” DID NOT HAVE THE BOX TO RETURN THE WRONG KIND of ‘Clearsil’ NEEDED. CAME BACK TODAY, SAT.) WITH THE BOX. THEN TOLD BY “DENISE” I COULD NOT USE MY ‘always used’ CHECK AT WALMART Jr.!!! BUT I COULD ONLY USE A credit card, AFTER STANDING FOR MANY, MANY MINUTES at THE COUNTER. WHEN I POLITELY TRIED TO EXPLAIN to ‘Denise’, SHE BECAME HIGHLY RUDE and SWEPT HER HANDS UP CLOSE TO MY FACE THAT SHE WAS “through” THIS TEACHER, in front of other customers, HAS NEVER BEEN TREATED SO RUDELY and TERRIBLE EVER, ESPECIALLY IN A Walmart, CEO.DOUBLAS McMillon and COO TRACEY BROWN, NEVER!!! OVER THE RECENT MONTHS, I HAVE ASKED THIS WILLIAMSBURG, VA. Walmart Neighborhood Market to PLEASE, over and over, KEEP THE SHELF STOCK in STOCK. THEY HAVE THE ABSOLUTE WORSE Walmart IN TERMS for RESTOCKING ITEMS SO MANY of US USE OVER TIME…..TERRIBLE STORE for RESTOCKING, CEO McMillon and COO BROWN!!! I FEEL THAT I WAS TREATED TODAY and WILL BE TREATED IN THE FUTURE WITH HIGHLY NEGATIVE ACTIONS, ESPECIALLY IN FRONT of MY FELLOW CUSTOMERS and FRIENDS! HOW DO YOU ALLOW SUCH NEGATIVE BEHAVIOR From EMPLOYES AT THIS WILLIAMSBURG, VA. WALMART?…….AND EVEN MORE SO T-O a LONGTIME TEACHER CUSTOMER RESPECTED, NATIONALLY, BY THOUSANDS of STUDENTS??! (AND, EVERY POINT, here, WAS THE ABSOLUTE TRUTH~~~IF YOUR “Denise” tries to lie at all, THIS TEACHER WILL PROCEED FURTHER……….!!!
So sad you pulled the Impeach 45 shirts! He should be impeached and really doesn’t deserve the respect the office normally is shown. Had to go to Amazon to order the shirt.
Maybe youre pic should be on that shirt…
I agree Tony
I find it thoroughly disgusting that you were carrying impeach 45 shirts. How incredibly disrespectful to our president. The only reason you pulled them was fear of business loss, well I for one will never shop walmart again. It is so sad that a company that was once the epitome of American values has become anti-American.
I totally dislike the bullying that is going on from both sides. I come to Walmart for bargains not for politics. Find funny things to sell, not bad natured items.
Your Caro Michigan is one of the worst stores I have ever been in. The shelves are never stocked. I found some chicken tenders on a shelf in gardening. A pillow thrown in a bin in the produce department. I live in Caro and will no longer be shopping at Walmart here.
I shop at WalMart every week and sometimes more than once. I have gotten to know several of your associates, which are friendly and nice. But my complaint is that in the last month the store I shop at (#02576, Cross lanes, WV) has reduced the number of cashiers to only 2 or 3. The lines have been extremely long causing a long wait time. I have been told that the employees hours have been decreased drastically. If you added just one more cashier, I believe customers would be happier.
IT’S ALL ABOUT: MS. ANNIE ( A WONDERFUL EMPLOYEE!) (Store #3402)
On May 8, 2018, I visited the Wal-Mart on Hudson Bridge Rd,(1400 Hudson Bridge Rd., Stockbridge, Ga. 30281). As I was looking through the Ladies Apparel, I noticed how organized and neat all the clothes were. Not a piece was on the floor. I looked around and saw this lady, who was a Wal-Mart Associate. She was straightening out the clothes on the hangers, looking under the clothes racks, etc.
Next, I was ready to try on a few pieces, so I went over to the dressing room area and the lady was over there, getting clothes separated, that people left after trying on items. This time, I could not resist! I had to go to her. I told her that I had watched how well she took care of everything on the other side and here.
I told her that, about a year ago, I actually had seen her then, doing the same types of things in the ladies clothes dept. I told her I wanted her manager to know how “great” of an
employee, she was ( The Employee’s Name was: Annie P.Cromwell). Immediately after I said that, Ms. Annie said, there’s my manager right over there. When I told the manager, she said, yes, she surely is great! Next, her Co-Worker( Tiffany Allen) said she sure is!
Next I asked, what was her name, her co-worker’s names, and the store info. I joked with her (but I was dead serious): I said, I just read about a waitress getting a $2,000 tip and she split it with her co-workers, by the “tipper’s ” request. She received $400 and they split the rest. I SAID, YOU NEVER KNOW MS. ANNIE, SOMEONE MAY COME IN HERE LOOKING FOR YOU, TO GIVE YOU A “MILLION DOLLAR TIP”. IT’S POSSIBLE?
Anyway, I PRAY, IN JESUS’ NAME THAT:
#1- THAT STORE # 3402 WILL BLESS MS. ANNIE ROYALLY!
#2- THAT CORPORATE WILL BLESS MS. ANNIE ROYALLY!
#3- THAT ANYBODY WHO READS THIS WANTS TO BLESS MS. ANNIE ROYALLY!
YOU DESERVE THE BEST, MS. ANNIE! Love, Yogi
the head lady in charge in the drugstore in troy missouri refused to fill any of my medicine ever again stating that first the rx was written wrong then she said it was to much medicine for me to take then said i cannot fill any of my medicine again there after i been using walmart for the past 5 years with no problem. so i had my mother go in with me and the lady said she would not fill it because some info from the doctor wasn’t enough without even tring to call or help us out to get my meds turned us down and told us to use a diffrent store ,so we drove about 45 minutes each way to another walmart in two diffrent towns to be refused service by them also so i believe she called them or put in a note to refuse service if i was to come in. there was nothing faulty about my prescreption or any reason for it to be filled. the next day i acll to complain to the lady and my fiance grabs the phone from me and starts talking to the drugstorest lady about the cdc laws and tells the lady she has it all wrong and with out even knowing who she is talking to the pharmacist tells my fiance what the reason why she doesnt feel the doctors reason is good enough (arthitis) to my fiance. so the pharmicist is breaking confinidality laws with not even getting a name from my fiance. so she is being a pain telling my fiance i need to change doctors and start lowering my medicine without even looking at my medical records. she could have seen i been using walmart drugstore for the last 5 years without no problems before except ugly ooks from the other staff like here he comes to get his pain meds that druggie. so u have no idea what it takes for me to go into your store and deal with such aggony. i took my rx to walgreens and filled it with no problem at all and they didnt have to even call my doctor so your staff at troy missouri walmart is disreceptful disshonest sterotyping people i have ever seen and makeing me try to feel ashamed. they need fired espically the head lady pharmicist. i might just call a lawyer for patient confidialty wrights against walmart. dont you all do background checks before you hire. chris garrett
You need to file a HIPPA law suite against this drugstore
Just last month i had the rudest hostile non English speaking oriental woman that works for Straight Talk Cellular phone that are sold at Wal-Mart Stores speak to me and she cut off my cell phone because i wanted some valuable information that was very important to me ..all i did was to ask a few simple questions, to her over the cellphone as a costumers should be able to ask. Fact that i had 2 witness that heard the conversation on speaker phone on this date 3/3/18 in the afternoon. I had been thinking of changing my cell phone provider for awhile and speaking with my sister and my friend that was in the hospital at the time we figured that a cheaper cell company would benefit me better with my low income source and i had checked with Consumers Cellular my sister had switched over to them also already since we are both senior citizens. And was told to ask questions and i did as i was then sent over to some one else from the Straight Talk system once i had called the direct number after a few minutes a lady answered the phone line i told her what i wanted and why, she got rude in her tone of voice to me and stated how did you get this number? i told her that one of the other agent switched me over to her number he said that you could possible help me with what i asking about. She then stated to NO..! will not help you.. and… i will Not give you any information… you have to keep the phones and i will Not give info to a cell number change over I asked why? she said because you want to change over to another cell company. Now she did not speak very clearly and her English was Not very well spoken at all you could tell she has not been speaking English long so it was not very clear or well spoken at all. She became so rude and very hostile to me in turn the nurse and my friend in the bed he turned down the TV set to hear better they both was kind of socked to hear her tone of voice as a Rep talking to a customer like she did to me.. i asked her are you on something or be witched? She then stated she was going to show me something and she would fix me for good.. she then cut off my cell phone system off entirely my phone was completely then shut off just gone no action to why by her . This was on 3/3/18 in the afternoon on a Sat: i then tried on a Sun: the 3/4/18 using a friends phone i called this straight talk system again this time it was a non English speaking male that would not give me his name correctly he said he would send me a SIM card to try and reactive my cell phone he made different excuses and went on and on without any help to me and he kept leaving the line leaving me on hold so many different times in total the time elapsed to a total of 57 minutes that i was kept on hold by him while he stated he was speaking with a office superior Rep on the issue of my cut off cell phone in which i still had over 900 plus minutes left on my purchase and my end date was 3/23/18 so i still had good usage time left on the cell phone.This was on 3/4/18, finally he came by on and stated you had your phone cut off on 3/2/18 I then told him that i did not i have Not spoken to any one at straight talk cellular until 3/3/18 on Saturday afternoon as it will so show on my dialed out preview the date and the time will show this as proof of my calls. he continue to depute me and as i know this meant he was calling me a lye as a customer i had nothing to lye about at all this date 3/4/18: He again stated i had the services cut off on 3/2/18 this was a day before that i placed the call in on 3/3/18 afternoon i had 2 witness to make a statement of this date and time.He then began to laugh at me over the cell phone and i thanked him for his time and told him i will be making a consumers report to the BBB office on this company soon and to how they cheat there customers un-fair business.
I have had a horrible online shopping experience with Walmart I ordered a table on 2-17-18 and I was sent an email to confirm the order would be ready for pick on 2-26-18, then I received an email stating that there was a delay. I was referred to look up my delivery status which gave me no information at all. Then I found out that it was never shipped and the item was out of stock the entire time but Walmart took my money knowing this so I was giving the option to cancel today 3-1-2018. I attempted to use the chat online with a rep that was a joke there was pre set up responses and then I called the 800 number and I spoke to someone that I could barely understand that told me the item is no longer in stock and that I could get a refund but I would have to wait 10 days!!!!!!!! I will never ever use their online shopping again and also I got the matching bench that shipped on time now I’m stuck with that with no matching table. the order # 3191868- 592789
2 1 2018 edward witbeck claim6525652 1 30 2012 fell on ice and snow in haddycap parking spot wor8 at store 4474 walmart and ins comp said FUC THE FEDS ED LET S.S.I. PAY ALL YOUR BILLS LOL LOL I SAID NO NO NO THATS MEDICARE FRAUD I WILL NOT BREAK THE LAW FOR WALMART YOU ARE HURTING ME NOW I MUST SEE FOOT DR. IN ANCH AK 907 598 XXXXX HOMER AK 99603
I did all my Christmas shopping online this year and I will never use walmart online again! My Christmas was RUINED cause of walmart. I spent over $1000 just the week of 12/05 online and did not receive 90% of my items and on 1/05 still have not received my money back. I just keep getting promised by ter2 that it is on its way then they had the nerve to tell my I received it on 12/12 so I had to ok them to talk to my bank (which I did) and still nothing just told there is more things I have to do even though my bank verified that I have not received the money back. THERE SITE IS A JOKE and don’t speak to ter2 they will tell you something and then forget to note it when you call back good thing I am smart and I have all recordings from speaking to them (yes I did let them know I was recording) I have been hung up on told I was lying yelled at and flat out disrespected. I have over 50 hours in trying to get my money back (which I do believe they just take your money and hope that you give up) I am getting ready to call them back again for the 100th time and I wish there was a way I can post just some of the recordings on here so that you can hear how I was treated. NEVER AGAIN WILL I ORDER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hello,
I regularly shop at Walmart. Recently, I purchased a TV (order #6301794-036378) on 12/23/17 at the Walmart store on Crain Hwy in Bowie MD. I gave the TV as a Christmas gift to my sister. Once the TV was connected and appeared to be functional, my sister dumped the box that the TV was originally packaged in. On 12/28/17, the TV would not power on. I chatted with a Walmart associate on the Walmart.com website about returning the TV for a refund. The associate assured me that I would receive a refund if I return the TV to the store where it was bought. He also assured me that it was okay if I did not have the original packaging. As directed by the online Walmart associate I took the TV, without the original packaging, to the store where it was bought. The store refused to give me a refund without the original packaging. I am writing for your assistance in returning the TV for a refund. Any assistance will be greatly appreciated.
Thank you,
if I need to find out the years my mother worked and when she quit for Wal Mart what department should I contact. and if she had in stock if she has already cashed it in. I think she was employed when they did the Profit sharing 5% out of her check.
Thank you
Hi, I am a cashier at store 1795 Brevard, NC. A month and a half ago I became eligible for
optional life insurance. I signed up for it and, as of today, I have not heard anything about my policy and when payment will be deducted from my paycheck. As far as I know i do
not have any information to give my wife , who is the beneficiary. Need some help as my
store management knows nothing. Thanks for any help
I visit Walmart at least 5 times per week and I like to give a shout out to your employee Marcia Jimenez at the Lihue, Kauai location. She has great customer service skills and is very accommodating. You should make Marcia one of your supervisors. I see a lot of her fellow employees go to her for answers.
On the other hand the Lihue Kauai location has a employee by the name of Pauline Ibia she has an attitude problem and as a greeter will stare customers up and down, chooses who she wants to say hello to and I have over heard her talking about customers that even the customers can hear her. That employee has to go not a very welcoming person.
Such a snob
if an employee quit without a 2-week notice because of harassment from managers, is there any chance of being rehired?
I was a customer in the drugstore in Natchez. Ms. 39120
Some of the personnel was extremely rude, as well as obviously racist.
I was picking up a script, apparently new employeeI was unable to complete transaction and referred me to
another, she was a drugstore tech and on her name tag was “O”. I asked for her name and she assured me you would know who she was. This occured approximately 1:25 p m today.
I asked the first assistant what her name was and she refused to tell me!. Will no longer use WalMart drugstore!
P S This was clearly a racist incident.
set 13 2017 mr mcmillon i edward witbeck will not break the law no
MR MCMILLON SIR I WAS HURT ON 1 30 2012 AT STORE 4474 MY CLAIM 6525652 FELL ON ICE SNOW IN HADDYCAP PARKING SPOT ROW8 WALMART AND INS COMP SAID WALMART WILL NOT PAY LET S.S.I. PAY ALL BILLS LOLO LOL FUC THE FEDS LOL LOL I SAID NO THATS MEDICARE FRAUD NO NO YOU WILL PAY I WILL NOT BREAK THE LAW 907 598 XXXXX
I have received several of these emails from Walmart(????).
Are these legitimate or a scam.
I want to alert you to these if they do not represent your company.
I hope you understand that I am concerned that some phony firm might be using your
company to deceive people.
This is one of several i have received.
Walmart Rewards (walmart at pointbreaks.eu)
To:you Details
uncleubba at aol.com: YOU’VE BEEN SELECTED TO RECEIVE A WALMART GIFTCARD!
WALMART’S ANNUAL Promotion is on! You must act fast and redeem your Gift Card before it ends. Details and voucher can be found here
Click Here
Supplies are limited.
EXPIRES Wed, 6 Sep 2017 12:38:17 -0500
MR MCMILLON sir i was hurt at store 4474 on 1 30 2012 claim 6525652 edward witbeck 907 598 XXXXX walmart and ins comp miss buffol said FUC THE FEDS LET S.S.I. PAY ALL YOUR BILLS LOL LOL MR WITBECK SAID NO THAT MEDICARE FRAUD I WILL NOT BREAK THE LAW I FELL ON ICE SNOW IN HADDYCAP PRACKING SPOT ROW8 HURT LELF FOOT NEED TO SEE FOOT DR. IN ANCH AK ?
I bought a MEN’S Timex watch on walmart.com (order # 4991762-963072) and it was delivered three days later but he band was too small, In fact it barely fit my 110 pound petite wife. Walmart store would not take it back and said I had to return the product to Timex. Timex would not take it back, they said I had to return it to Walmart.
Why is the staff and mamagers so hard on cap team2 ahoft crew they have to unload the truck plus work it somtimes its two trucks at store #0744 Humble tx . The second shift night crew has to do everything unload 2 trucks plus Stock. Pets , drugstore,hba, groceries paper and chemicals so what does night crew do when everytime I go there they’re just standing around not doing nothing because kapteins who did all the work for them so there’s really nothing for them to do and when there is stuff to do because cap Team 2 gets tired the night crew get really mad at them and they get coached because of it I don’t think that’s right and I’m just part of the shareholder and I think you know the manager supervisors or people that’s not even really working should go back there and help unload the truck and help the people they get enough pay for that and also the night crew gets paid more than the cap Team 2 but yet cap Team 2 does more than the night crew so I think you should do like I don’t know I guess I’d investigation do something because people on cap Team 2 needs help not managers to stand around so we’ll do this and push one thing down the line and then go take a lunch or a break that’s not that’s not work they get paid to work. They are supposed to be there to help the associates and if they’re know that they’re not going to do it on time for the truck then they should be out there helping them
Can anyone there answer 1 question, Why does wally world purchase life insurance policy on it’s workers and doesn’t tell them or there families, when the one they got it on dies and doesn’t give it to there love ones, YOUNG WORKERS , AND I ‘M not talking about CEOs Low wage workers, I tell you why GREED THAT IS ALL, OH AND BYE THE WAY I USE SPEND OVER A GRAND A MONTH AT YOUR STORES NOW I GO TO BJs, BETTER PRICE AND GOODS.
Ok My wife works in one of your stores in PA. She is attempting to transfer to a store in SC. But your system will not communicate to allow her to put in for the transfer. I want to know why she has been attempting to do this for over a month now with help of many managers and other personnel. We currently have a house being built in SC but cannot close on house till she gets thats transfer. What is this issue with your 2 computer systems not talking to each other so she can get this transfer request in. this is ridiculous and if not fixed I will be consulting with our attorney once again because I feel this has become an issue over some past issues and will need to reopen the lawsuit or another.
How come you didn’t send solar eclipse glasses to walmart in Sandusky, Ohio. and how can I get one before August 21st.
Someone from home office needs to go and investigate the Walmart 8n Riverhead NY. There are a lot of violations going on in that store. Store manager Allen is a heartless man. He made the overnight crew work in the dark. Even after there was a fire in the store and the Riverhead fire marshall told them to evacuate the store and that no one should be there. How can people work in the dark??? With box cutters too!!! Shame shame shame for hiring and having an idiots to run that store.
Not surprising, they have an idiot for a CEO also! This stupid CEO just cost Walmart a whole lot of money.
Store 0931 employee here complaining about a manager that took me into the office 2 times. The first time 3 or 4 days prior to today I was asked to see a front end manager in the managers office. Isn’t against Walmart rules to have a CSM with him? I thought they supposed to have an assistant manager there…and on top of that, I would think assistant managers’ time would precious while on the clock. I just simply mean a managers time should be considered valuable and not wasted on petty, small problem coachings.
Now for the next subject. I enjoy working at this Walmart most of the time and I understand maintenance is a lv 1 position but my question is why? This position is a very demanding position and it’s about protecting Walmart’s assets and name. I just want to encourage top execs to either maybe make it a lv 2 position or I would be happy with some kind of overtime deal where every year you work there, you get an hour extra overtime. Of course making it a lv 2 would be cheaper. I’m just trying to make suggestions. Thank you for your time.
If Wal-Mart Richfield Utah, and more than likely corporate wide want to continue having so many empty shelves in their stores, than I hope you go the way of K-Mart. If you want people to shop in your stores, you had better do something about the over abundance of empty shelves. So many of us here are really fed up with it, and intend to start shopping elsewhere for groceries, and Amazon is lookin real good for everything else. You are really going to start paying for your in stock practices.
I am in Chattanooga, TN & the Fort Oglethorpe, Georgia Superstore is 4 miles away. Most of the time we shop in the Chattanooga, TN store (Store#05251, Greenway View Drive, Allen Curtis, today’s manager) if our list is fairly small. Most of the time we shop in Fort Oglethorpe, Georgia (Store #01468, Battlefield Parkway, Jeff Perry, today’s manager) because tax on general merchandise is 2.75% cheaper in Georgia, and 3.25% cheaper than Tennessee on food. I am in agreement with Jim Garman from Richfield, Utah. The Tennessee store on Greenway View Drive has a major issue with empty shelves. Freezers are empty as well. I complained about it to corporate 4 or 5 years ago, who contacted the then manager. The manager, who is no longer there, called me at home and explained that it was 3rd shift’s duty to stock the shelves and freezers, and that evidently they were slacking off. Now I am finding that the Tennessee store got better for awhile but went back to their slack-off ways. So I started going to Georgia store. Guess what? In the past month or so, their shelves are needing attention and so do the freezers.
Corporate: What is going on here?
I also have a couple of suggestions which I will propose in a different comment section.
TO MY FORMER EMPLOYERS
If any of you are on FB, I need a job very badly. Would any of you consider rehiring me? If yes, great; but if not, why not? Please be honest with me.
Before you write me off, hear me out. We all know that my work was good when I worked for you. My odd behaviors and social awkwardness, I agree, made you and my coworkers uncomfortable. I was not being difficult on purpose, because I have a neurological impairment called Asperger’s Syndrome. This condition is a high functioning form of autism characterized by social impairments and odd behaviors caused by sensory issues.
This condition is recognized by the Americans with Disabilities Act. There are tax advantages to hiring the disabled. The adjustments I would require are few–fewer hours, work behind the scenes so that there is not much contact with the public, and opportunities for breaks when I become stressed.
If I have given you a negative impression, please reconsider. I had some really good jobs and I would like to repair the damage if at all possible.
Walmart Corporate,
I am no longer a Walmart customer as of today! I visited the Walmart on Fairmont Pkwy in Pasadena, TX that they have been remodeling for at least 3 months. I have not seen one thing that they have completed for me as a customer. The manager said they got new shelves and that they put in 8 more self check out kiosks. Whoopee!!! I do not look at the shelving when I shop. I just wish they were stocked when I shop. Today they were not. Stock at night, not when I am shopping during the day. And also I was shopping at 6:00 PM. Have you ever been to south texas???? It is at least 90 degrees and 100% humidity. Sweat was running down my clothes, my hair was wet and I was miserable. I asked the manager why it was . so hot in there. She said that the temperature was controlled out of Arkansas! Arkansas BS! I am a Christian lady trying to shop and I am miserable because you folks are so cheap that you cannot cool down your stores to make the customer cool enough to shop???? And the roof is metal with no insulation! Reallly????? So the sun beats down on it and there is no way that unless you have enough units to cool the store that it will ever be cool. And we still have 3 HOT months to go. Also the 8 new self checkouts….I do not use them because why would I want to do my own groceries and put someone out of a job. Are you going to give me a discount to check and bag my own groceries???? The quality of your products continues to go down while the prices go up. That is OK though, pretty soon all the shopping will be done online and it will not be at Walmart physical or online. Good bye Walmart! Down the tubes!
I worked for Wal-Mart for almost 21 years and was fired for this new policy that they have in place, I followed all the policies and procedures I was suppose to because of my health, I had an intermittent leave but because I had to have surgeries to remove cancer from my body I ran out if these hours. Was fired one week before I was to get them back. Yes some people are going to complain about the policies and yes it depends on the store your in and if that management team cares about their associates. But in the store that I was at most of it was a new team and I was let go right before Christmas. Went to home office about the ethics in this particular store and never got a call back. So each situation is different every store is different even though it’s the same company. I happily worked for this company for almost 21 years I was looking into going in the asset protection manager program, had been going to school for it. I was diagnosed with breast cancer in 2013, I went through chemotherapy, radiation and numerous of surgeries. I was diagnosed with Uterine cancer in 2015 and had to have surgery to remove this cancer the managers had been supportive of me and my appointments and when I didn’t deal good, however when Frank Lovato took over the store 1414 that changed, Kelli Hubner was my assistant manager and Phylis was the com manager, none of them where there when I was going through treatments. I was diagnosed with Lynch Gene Syndrome which is a gene that can cause other cancers at the beginning of 2016 so I see 9 different doctors as well as having different tests done checking for cancer. Ran out of my intermittent hours and was not offered any accommodations as the policy states with the American disabilities act. But was terminated one week before I was to get my hours back with Sedgwick. I contacted the ethics hotline as well as market manager but no one has ever gotten back with me and now it has been six months and still no response. I really thought the company was better than this, reprimanding associates due to health reasons. Hopefully someone responds back to me about this situation.
JULIEANN BENAVIDEZ — WHAT A HORRIBLE THING TO DO TO YOU !!!! It really saddens me to see a company with so damn much money be so damn rotten to it’s employees — shame on them — however there day is coming as many people are now going to online shopping and AMAZON so if hey keep up there ways they will go under too !!!
Hi I am in California and some body use my card in giorgia Walmart I am not sure what I have to do to get my money back
I worked for Walmart 4226 for almost 10 years never was wrote up or coached for anything on May 31 2017 I was at the service desk and I was hooking the walkie to my ear piece and I had o wrap a rubber band around it so it would work and I made the comment “it is a shame the money Walmart makes and we have to niger rig things” not paying any attention around me I looked up and there stood a colored lady well nothing was said I took care of the lady with no incident not knowing anything was going on because I didn’t think anything about what I had said cause to me it was just a comment about having to adjust the walkie to work for the time being and the thing about it is I’m not a racist person in no means I wouldn’t have hurt that womans feelings for nothing and to on my separation notice the put I made racial slurs oh no I did not I have never made a racial slur in my life I was raised around colored people and god made us the way we are and they said that I was not rehireable that justdont seem right because I feel like I didn’t do anything wrong
on JUne 13, 2017, I got off from work and on the way home. it was 100 am. i went to wal mart to get one thing. I went to the lane and their were only one check out lane open which is number 9. their were several people with a grocery cart full of food, and other stuff. they were in line also. the person at the cashier were slow. i waited and waited, fianlly i just put the stuff back and walk out. I am not gonna stand their in line for no more than 15 min. they need to keep the self check out lane open 24/7. Also the employee need to put on a smile and not look down. Wal mart in berea is not friendly at all. if something is not done. it will be shut down later on. people will stop shopping their. please do something. i am tired of waiting for long time in the lane, when i just got off from work and then stop by to get something and had to put up with this crab. Thank you and have a good day.
Attention! Attention! Attention!
Please remove those Re-statement Fees off of Audrea Elaine Sibley commercial Drivers Licenses, TODAY, because Audrea Elaine Sibley licenses was suspended in error
((((((((((911 EMERGENCY PUBLIC ALERT NOICE)))))))))
MDOT-Investigations
401 North West Street
Jackson, Ms 39201
Shine Extra True Light
To All Judges and All Departments in The United States, Foreign and Domestic
U S Super Supreme Mastery Court
U S Treasury Department-Investigations
My birth name is Audrey Elaine Godette and my marriage name is Audrea Elaine Sibley and my business name is Sibley’s Discount Services
Audrea Elaine Sibley need THAT SUSPENDED off her COMMERCIAL DRIVING LICENSES , today. There has been a mistake because Audrea Elaine Sibley LICENSES never should have been suspended. Audrea Elaine Sibley servered 30-day in Harrison County Jail and Audrea Elaine Sibley did have insurance with progressive insurance at the time Audrea Elaine Sibley bank account was hit for over $2800 at first citizen bank in North Carolina. Audrea Elaine Sibley no longer have progressive as her insurance anymore. The Judges agree with Audrea Elaine Sibley.
Audrea Elaine Sibley would like to request that investigation into the above matters,Today,
Who? Which and which one? Who all? Which and which one??? Through where? Which? Which and which one? Which all? Which and which one? Through what? Which and which one? Through who? Which and which one? Who all? Which and which one?
This has hurt Audrey Elaine Godette and Audrea Elaine Sibley and Sibley’s Discount Services very bad, but don’t Enter Audrey Elaine Godette and Audrea Elaine Sibley and Sibley’s Discount Services into any kind of law Suits and settlements, just Award, Today, Audrey Elaine Godette and Audrea Elaine Sibley and Sibley’s Discount Services an unlimited 44 digit zillion cash dollar award amount on every line and every unknown line payable today and dispensed today and renewable every second of the minute of the hour of the day. Please write and Sign all EMERGENCY JUDGES COURT ORDERS, TODAY, because Audrey Elaine Godette and Audrea Elaine Sibley has been sleeping and cooking and eating and living out side for over 2 years. Audrea is living in her vehicle(purchased/buy from Bob’s Garage in Pascagoula Mississippi) and is in need of money, cash, houses, clothes, food, and vehicles and Audrey Elaine Godette and Audrea Elaine Sibley was hit by a car as she was walking from the park, behind the food stamp office in Moss Point, Mississippi, on veterans blvd, in Pascagoula Mississippi on September 12, 2016. Audrey Elaine Godette and Audrea Elaine Sibley and Sibley’s Discount Services need All those EMERGENCY JUDGES COURT ORDERS WRITEN and SIGNED BY ALL JUDGES TODAY, for EMERGENCY RELIEF, TODAY.
Respectfully Spoken and Respectfully Writen and Respectfully Submitted and Respectfully Honored
Shine Extra True Light
AudreyGyelbiS#44
——————————————
((((((((911 PUBLIC EMERGENCY ALERT NOTICE))))))))))
Shine Extra True Light
To All Judges and All Departments in The United States, Foreign and Domestic
U S SUPER SUPREME MASTERY COURT
U S Treasury Department-Investigations
My birth name is Audrey Elaine Godette and my marriage name is Audrea Elaine Sibley and my business name is Sibley’s Discount Services
No Audrea Elaine Sibley can’t meet with you. Don’t ever contact me, you are married. Respect your marriage. Did You married under the name Griffin Sibley that other name you work under at those shipyards ???? Don’t you work for Harrison county in Gulfport Mississippi under serval names? Did You came in through transportation as a school bus driver in Harrison county in Gulfport Mississippi when Audrea Elaine Sibley was driving school buses?????? Was you driving for Audrea Elaine Sibley when she was having those bad head aches when Audrea Elaine Sibley was driving for Harrison county school district in Gulfport Mississippi???? Did you also come in through transportation Department in clark county when Audrea Elaine Sibley was a bus driver for the quitman Mississippi school district??? Audrea Elaine Sibley INTENT is only to close out. BYE BYE. Who and who all do you have working under Audrea Elaine Sibley names in Jackson county Mississippi through transportation Department; was Audrea Elaine Sibley ever a permanent bus driver for Jackson county Mississippi school district and was Audrea Elaine Sibley a permanent bus driver for Harrison county Mississippi school district and was Audrea Elaine Sibley a permanent bus driver for Clark county Mississippi school district?
Audrea Elaine Sibley would like to request that investigation into the above matters,Today,
Who? Which and which one? Who all? Which and which one??? Through where? Which? Which and which one? Which all? Which and which one? Through what? Which and which one? Through who? Which and which one? Who all? Which and which one?
This has hurt Audrey Elaine Godette and Audrea Elaine Sibley and Sibley’s Discount Services very bad, but don’t Enter Audrey Elaine Godette and Audrea Elaine Sibley and Sibley’s Discount Services into any kind of law Suits and settlements, just Award, Today, Audrey Elaine Godette and Audrea Elaine Sibley and Sibley’s Discount Services an unlimited 44 digit zillion cash dollar award amount on every line and every unknown line payable today and dispensed today and renewable every second of the minute of the hour of the day. Please write and Sign all EMERGENCY JUDGES COURT ORDERS, TODAY, because Audrey Elaine Godette and Audrea Elaine Sibley is living in her vehicle(purchased/buy from Bob’s Garage in Pascagoula Mississippi) and is in need of money, cash, houses, clothes, food, and vehicles and Audrey Elaine Godette and Audrea Elaine Sibley was hit by a car as she was walking from the park, behind the food stamp office in Moss Point, Mississippi, on veterans blvd, in Pascagoula Mississippi on September 12, 2016. Audrey Elaine Godette and Audrea Elaine Sibley and Sibley’s Discount Services need All those EMERGENCY JUDGES COURT ORDERS WRITEN and SIGNED BY ALL JUDGES TODAY, for EMERGENCY RELIEF, TODAY.
Respectfully Spoken and Respectfully Writen and Respectfully Submitted and Respectfully Honored
Shine Extra True Light
AudreyGyelbiS#44
AyGy #4
Dear Sirs, Final straw with your bags. Know you are trying to meet budget needs. But your bags tear before even in your cart. Then you want six items per bag no matter the product who wants groceries in with the clothing. Then to have your bag tear before you get it in house and spill every where. Your bags are cheapest in town. Improve bags or lose customer, thank you
used canvas or your own bags
Deer Park NY 11729
May 15, 2017
Dear Sirs,
I want to start this letter by saying that I have been shopping at Walmart as long as I can remember and because of the crap I have had to go through and the incompetent idiots I have spoken to about this one order, I doubt if I will ever set foot in another Walmart store or order from Walmart.com ever again.
On May 8, 2017, I ordered a rollator/walker(Order # 3991787-172200) for me. I am disabled and this is the only way I can get around. My other rollator/walker broke at one of its welds and as a result, it is unusable. Upon completing my order and checking out, I noticed it was coming up as a store pickup. This was incorrect. While ordering, I had specified home delivery at the above address, so I immediately called 1-800-WALMART to correct this error before it progressed any further. The first woman I spoke to was totally un-understandable and after trying to explain the situation to her several times, I told her I wanted to speak to her supervisor. After a 20 minute wait, she connected me to Sumayo(170508-030845). I explained the screw-up to him and upon looking the order, he told me that he was unable to change shipping information on an entered order. I then told him to cancel the order and I would just re-order the item with the correct shipping information. I told him, however, that I would not reorder until I received email confirmation of the orders(3991787-172200) cancellation since I did not feel like paying twice for the same item. He told me I would get that email within the next hour or 2. When I had not receive the cancellation confirmation 7 hours later, I called 1-800-Walmart again and spoke to Christine(170508-046455). She took all my information and switched me up to Joe in “Escalations” who looked at my information and told me that the information Sumayo had given me was incorrect and that it could take up to 48 hours. He then told me, however, that I would most likely get the email the following day. When I had not received any email cancellation of my order, I called 1-800-WALMART again and spoke to a representative named Vonda who told me she would go into the system and cancel the transaction personally. She did cancel the order(3991787-172200) and I received the confirmation. On Saturday(May 13), I reordered the Drive Medical Four Wheel Walker Rollator with Fold Up Removable Back Support, Blue(Order #4051790-665711) with a telephone rep because I do not trust your automated system. This order included the 2 year protection plan. While paying for this, I used 2 eGift cards(6084805201873522 for $15.00 and 6084805267617502 for $25.00) I had totaling $40. The remaining balance to my credit card should have been $15.99. I was still on the phone with him when I received the confirmation email for this item. It showed a credit card charge of $14 and change. I asked the rep about the small discrepancy in the credit card charge. He looked at the transaction and it was once again put down as a store pick-up. He immediately went into the transaction and canceled it(I have the email cancellation). He then re-entered the order as it should have been all along, as a home delivery with the above shipping address(I have an email confirmation of this order). I looked at my bank statement this morning and on my checking
Page 2
account, there were 2 pending charges from Walmart.com; one for 14.99(which is approximately the total order amount with the 2 eGift cards applied) and one for $55.99(which is the total order minus the 2 gift cards applied). I was puzzled by this and once again, I called 1-800-WALMART and spoke to “Escalations”. They told me initially that they could not see these charges and upon speaking to a billing rep, saw the charges and explained that the $14.99 was the total price for Order #4041790-544457 and it would be refunded to my credit card. The $ 55.99 was/is the total price for the order. Apparently, when the rep canceled the order Saturday that mistakenly went in as a store pickup(with the eGift cards applied) and re-entered the order as a home delivery, he did so without applying the gift cards(6084805201873522 for $15.00 and 6084805267617502 for $25.00) The rep I spoke to this morning re-activated the two eGift cards the rep(idiot) neglected to re-apply when he corrected his screw-up on Saturday. As a result, I am going to be forced to go into your store at least once more to use these eGift cards up.
As I stated in paragraph one, after this debacle of a transaction, I do not intend to ever enter your stores or use your .com site ever again. Since my initial order on May 8th, I have had the displeasure of speaking to any assortment of incompetent, rude Walmart.com employees. Some could not be understood. Some could not understand what I was telling them about my situation(even after I repeated myself several times). When asking to speak to supervisors or escalation, 2 of the reps I spoke to were rude and argumentative. I was given incorrect information about follow-up on my order(whether they did not know what they were talking about or just lying, they should not be answering your phones). Phone calls were never returned. And I was hung up on several times. All in all, this is a pretty crappy way to treat your customers. I realize that being a large company, you may not give a XXXXX(excuse my language) but think about this: for each person I talked to over the past 8 days, how many people does each of them talk to in a day? Multiply that by the number of people I have talked to over the past 8 days. It does get larger and eventually one of the mistreated, disrespected customers is in a position to exert negative influence. Think about it
Michael W Dougherty II
Deer Park, NY 11729
516-633-XXXXX
his will be the second time in less than a year I have had a complaint with the Auto Center at the Palatka Florida Walmart. Both pertain to POOR communication with customers. Special ordered tires both times….when I arrived the cashier failed to tell me at the time that both tire machines were down. Da…now stuck with 4 tires that I purchased and had to take them somewhere else to mount them. Plus, finding out later that mfg does not give the warranty unless mounted by Walmart. Same thing was not going to happen to me. So, ordered the tires was told expected arrival was to be after 3:30 pm Friday we will call you when they arrive….never got a single call. In fact, I called them the next morning at 9 am to find out that they did arrive. Had I known they were there I could have been there for the first mount of the day. Therefore, I had to attempt to do it after 1 pm. Started the process to pay for my tires that I ordered this time…when the cashier told me it would be 3 hours. I will NEVER be fooled again…I could buy them again and have another company do it…But again no warranty and the extra plans. I spoke with Jason the department manager over the phone today about my experience and his attitude was as if sorry about your luck it is what it is (at least that is the picture this store gave me)….first come first serve. I told him that if my car makes it till Sunday Morning to expect me at 8 am in the morning. Actions like this are wrong and hurt customer service…
CLOSE STORE 000114 BOONEVILLE MISSISSIPPI
WAL-MART CORPORATE EMPLOYEES KEEP RAISING PRICES IN RESPONSE TO FEWER CUSTOMERS. THIS STORE NO LONGER A COMMUNITY SERVICE BUT SIPHONING MONEY FROM POOR. BOONEVILLE MISSISSIPPI MEDIAN INCOME POVERTY LEVEL. WALMART NOT OFFERING BLUE LABEL SALE GOODS AND NOT COMPETITION PRICING BECAUSE THEY ARE MONOPLOY IN SMALL TOWN. JUST CLOSE IT DOWN. EMPLOYEES SHOULD NOT SHOP A STORE, SPENDING THEIR WAL-MART CHECKS THERE WHEN BEING CHARGED SO MUCH FOR PRODUCT. ITS LIKE COAL MINERS TOWNS. WITH COAL MINE OWNER STORES.
BOONEVILLE MISSISSIPPI BETTER OFF WITH FOOD CO-OP
Hi,
My Name is AjayXXXXar ( AJ) Patel. I am before working in Superwalmart # 02614, Temple, PA as a CASHIER. I am fire because I am done pathway training program. My computer message is ” CONGRATULATION YOU SUCESSFUL PATHWAY JOURNEY, YOU TALK TO YOUR SUPERVISOR .” And I talk to my supervisor Andrea and she talk to my Co manager Jardon White . My Co manger say you fire. You not work in Walmart because you not pass pathway . PATHWAY IS TRANNING PROGRAM. I am never late coming. Always smiling. Never argument.
I mistake for I complete pathway and I am fire.
Hello, I been a customers of Walmart for more than 20 years, there is some issues here and there with employees that thinks they own the planet, today Thursday 4th around 11am /noon time on Walmart at Tobias in Worcester Massachusetts, tire center/ automotive, department the supervisor on that department didn’t help me, and in other words he call me a liar, an issue with a battery ever last, that don’t hold charge, I try to return it, I explain to him the issue with the battery, and he just say he won’t approve the return, calling me in other words liar, the supervisor on the tire/ automotive/battery department was a tall guy, Afro American or dark skin, there was a very nice girl assisting him, I ask to talk to the big supervisor and his answer was ,” there is no bigger supervisor than me” I’m the one who you got to deal with, that was his exactly words, I got out the store after an hour 1/2 with no resolution. Employees like him don’t deserve that kind of position rank, he don’t know how to deal with customers, I’m not saying to fire him, I’m saying is he need better training, he’s not ready for the position he’s far from it, according to the description and hours you should be able to find him and tell him about this, can’t give a positive feedback to who doesn’t deserve it. I hope action to be take, and show him or tech him manners. He was useless with my situation.
We’re loyal Sams Club and Walmart shoppers. A couple years ago, we purchased two
camping chairs from Sams for about $80-100. A tip, (and wedges) came off. we contacted customer service, sent another tip and wedges to them at their request. Later we were told that the chairs are no longer handled; hence, can’t get the part from China. When the tip and wedges were being returned, the envelope was torn; and only the envelope was received. Now we have two chairs with missing tips. Without the tips,the chairs rock from side to side. How about replacement chairs?
I started working for this company in Oct. 2016. Store 4258. I was hired for a dept that I never applied for and was told I couldn’t get out of the dept. because they were short handed. Apparently they don’t have safety standards because you go in the freezer by yourself and unload pallets. You climb 6-10 ft ladders. So I was terminated today for what they claim as being late too many times. I was NEVER late. I did call out 4 times. On 2 of those days I did have a doc note and that was no good. So what is the point of bringing in a doc note if it’s still going to go against you. So I was never counseled on these alleged tardies or written up. Isn’t this wrongful termination? I worked two and half hours and was called into the AD office and got terminated. I think I need to contact my lawyer on this one. Cos they do some back stabbing and grimey things and treat the employees like they are children. So with that being said you will be hearing from my lawyer
I purchased a recliner online (Walmart.com) in January. It was too large and I contacted Walmart to process a return. I was told that SEKO Freight would contact me to arrange to pick up the chair. That was “Lola” on February 23. I never heard from SEKO. I waited and then contacted Walmart Customer Service (1-800-966-6546) to let them know the chair had not yet been picked up.. “Jeff” apologized and said that FEDEX would come to pick up the chair. I received a printed label and waited. FEDEX did arrive, but said they could not take the chair. They said they had no order to pick up a chair, and the chair needed to be boxed. I do not have the box. It was destroyed when it took the chair out of it. Next (by now the date is 4/24/17 – I spoke with “Patrick and Daniela” (Walmart Customer Service Supervisor). Daniela stated that she would request Pilot Freight Co. to call me within 5 days to pick up the chair, that I could wrap the chair in plastic (which I do have for the chair), On 4/28/17, I spoke to “July” in Customer Service, and she said definitely Pilot Freight would be in touch with me to pick up the chair, but as of this date (5/1/17), I have not heard from Pilot.to set up a pick-up date. Today 5/1/17, I received a letter from Walmart Protection Recovery regarding payment for this chair. They want to money for the chair, which I paid originally, but the money was refunded to the original payment method because Walmart was to pick up the chair. I spoke to “Jose” at the Protection Recovery office and told him the situation. He said he could not help, and referred me back to Walmart Customer Service, which AGAIN, was going to set me up with a FEDEX pick-up!!!! I need to get this chair back to Walmart. What is the problem? It feels like Walmart is trying to make me keep merchandise I do not want. To pay for merchandise I do not want. I have been a loyal customer at Walmart for over 20 years, I do NOT deserve to be treated in this manner! I can’t believe Walmart is doing this. I need someone to get the matter resolved.
I worked for Walmart for a little over 5 years. This is the worst company to work for. They have no compassion. The only company I have ever worked for that does not accept doctors notes for legitimate health issues, so each call out for said issue results in one point closer to you getting fired. I’m on my first pregnancy and have had some health issues so have had to take an LOA and the company they use denied it based on the claim that my doctor said I could work up until my due date, when I never even listed a doctor for them to contact so that I could have the papers mailed to me and take them in myself, and yet I still haven’t received the paperwork in the mail, despite them wanting it turned in by the 4th. The managers are so rude, complaining that we as department managers could never get our work done when they held meetings that would sometimes last about an hour with no real purpose other than the store manager liking to hear himself talk and make jokes, The management team would always complain about certain departments being backed up in the back, but clearly it wasn’t an issue enough for them to help out in those areas, just the areas they wanted to. Getting coached for that same reason wasn’t fun, especially when you pointed out repeatedly that you needed help because no one from CAP team 1 was ever sent to your area to do their job.
I was in the store on 1960 in Houston and fell to make it home with part of my purchase. The store treated me like a thief. I was on the phone way too long and ended up with no help at all. I’m sure there are 75 year old thieves but I am not one of them and I cannot believe that walmart is that hard up for $50.00.
I tried to cash in my Saving Catcher cash this past December, but never received them.
I have sent emails and haven’t heard back or any explanation on where my earned points went.
Don’t understand how this wasn’t taken care of months ago!
I am sick and tired of not being able to talk with WALMART CORPORATE MANAGEMENT. This is stupid, someone has to take responsibility for Family Mobile. I’m beginning to think Walmart is one of the worst companies to exist. Yes I am pissed off. When I worked for Texas Instruments Inc. I could put someone through to Corporate Management without them jumping through hoops. I guess Mr. Sam taught customer service but it apparently died with him. I am on the phone now waiting to see if a manager from Family Mobile “will” speak with me. Update, Well have spoken with a manager, nothing different than talking to a line tech. We are going to “trouble shoot ” my phone again for the fiftieth time. Manager was supposed to call back on a landline, no call yet. Same old bull just hang up on me and have to start the process all over. Yet they say it isn’t my phone. Maybe I could file some kind of breach of service or contract lawsuit maybe J.C Penney has a suit that I could file. This is getting ridiculous. Oh I’m not going to hold my breath that Walmart will help. Like they care.
I originally placed an order 2/28 for my son a bunk bed and expected delivery date was 3/8. On 3/8 I contacted customer service and was informed the package seemed to be lost in processing at that time a representative cancelled the order and located it at a store where I live and I picked it up the next day. On 3/10 I get a confirmation of delivery for that same bed and my account was charged again causing my account to go in the negative along with taking my children’s 120 daycare fee for next week. I AGAIN contact customer service and was told by representative KEKE(she refused to give me her name)( reference number is170311-002498)that she does not understand how it got back in the system and that it happens all the time and at that point in informed her I needed my funds back in my account. She stated that I would need to wait until Walmart can see that the package has been returned before I can get my funds back. I explained to her that’s Walmarts issue not mine and I had be inconvenienced enough already. I am not pleased with the fact the customer suffers because of your processes and databases. Neither representative offered any form/gestures of good faith for my inconvenience. When questioned about it she said 15.00 but still I wouldn’t get that until the ordered was returned. All in all I will never purchase from Walmart.com again and now I have to either borrow or find sitters for my children on next week all because of professional careless processing. I was cordial enough to still purchase after the package was So-called lost and yet I still get the rear end of the stick. I will post this over all social media sites and email daily until I feel like Walmart gives a care about the little people who give you your big money. That was my darn now I have to play survival after purchasing from Wacky Mart.
Ps. Escalation to Tier 2 resolutions sucks and KEKE is the most inconsiderate unprofessional individual you might have on your huge payroll
Order #3301750-268171
Memphis tn 38125
CEO Douglas Mcmillan
Dear Sir
I am sure that you receive hundreds of e-mails daily but I seem to have hit a brick wall and another associate recommended I try this route. I realize that we have policies in place and an “open door policy” but I think a true open door means I should be able to go anywhere with my concerns or issues, especially since I lack trust and confidence in my store level management. My name is Delea Edwards and I have been at store 1023 for six years in April. I started as an HBA/Cosmetics associate until that job was deleted. I went into the drugstore in September of 2015 due to the increase in pay and the fact that the latest I would be scheduled no later than 9 pm;I have an 11-year old so a decent time home is important. I am not perfect by any means but I do try my best to do my job correctly. I was rarely given time at work to complete my training plan until every manager in the store mentioned it to me daily. I never completed the drugstore tech university courses because I was never given time to do so, even though I am sure that this program costs the company a considerable amount of money. The on the job training is haphazard at best, and important parts of the job are left out, especially if you are not part of the “elite” group. Our “lead tech” is a long term associate who seems to decide everything in the drugstore. She was not lead tech when I started but as soon as the position was created, we ALL knew she would be given it. She constantly gossips about other associates, spends all day texting(her phone is literally on the counter at the drop-off window and she has no problem using it) and she ignores dress code and other policies as she sees fit. I don’t like to be a “snitch” but the rest of us are expected to follow policy, she should as well. I recently raised a concern with global ethics about this associate spending the weekend at the pharmacist in charge’s house dog-sitting and three days(maybe four) I was informed that I would be leaving the drugstore and given other in-store opportunities. I feel the real issue began when I was coached for my input percentage and I asked to see the written policy–at that time I was informed that it was not a written policy but a “regional directive”sooo….I guess that just means we can now be written up for just whatever, whenever. I have been passed over twice for open full time positions-this last time the woman who did get the full time position was told by the lead tech to change her preferences from drugstore cashier( where she had been working) to tech and she was given the job. I am unsure if my preferences are still including full time, but I had made the pharmacist in charge aware of my wish to be full time on more than one occasion.
My lack of confidence in store management stems from things I have seen in my time here—retaliation that may take months before it is implemented, management pointing their fingers into associate faces, telling associates to shut up, making female associates cry (all while on the sales floor) a store manager who literally yelled at his management staff in a meeting(like a spoiled child),a store manager who took me into the office right after a meeting and chastised me for “not paying enough attention” (I have adult ADD, a fact I keep to myself, so I tend to fidget in meetings), a store manager who only bothers to greet a few long term associates with a smile on a daily basis while he looks through the rest of us, and the list goes on. Our store manager takes the result of the surveys we take and ALWAYS makes the statement that if people are that unhappy, they should go elsewhere to look for employment. In our area, that is not easy, as he well knows. These problems are just a few, I know there are others, but I don’t wish to add hearsay, just what I have actually seen.
I am not sure if you can or will be able to assist any of us with our issues or help me with mine, but just putting it down has relieved a little of the tension I feel.
Thank you for your time,
Delea Edwards
Email– deededwards at gmail.com
Shipping Pass… Not happy about you revoking my Shipping Pass!!!! I am handicapped and it’s near impossible to get inside my local store. Out of the 10 or so handicap carts they have, at least 6 are broken on a constant basis. Can’t tell you how many times I’ve driven to your store only to turn around and drive back home because no cart available. I bought your Shipping Pass to avoid having to make a minimum purchase. If I need toothpaste and a bottle of shampoo –– I don’t want to have to buy other stuff I don’t need to get free shipping. I have Amazon Prime too. Looks like they will be getting the Lion’s share of my money instead of you. I think you are shooting yourself in the foot with this. Why not at least offer the option to keep Shipping Pass. I’m not interested in getting my money back for it –– I’d rather keep it. When you reconsider and realize you will be losing customers instead of gaining them, let me know. I hope somebody in your corporate arena reads all these social media posts. It’s the only way you will really know how people feel.
i was hurt 1 30 2012 at store 4474 kenai ak .claim 6525652 .walmart and ins comp said F THE FEDS LET S.S.I. PAY ALL BILLS MR WITBECK SAID NO THATS MEDICARE FRUAD THEY SAID HO CARE THAT IS BENONVILLE LET S.S.I. PAY HI HI HI
Att to Doug McMillan my name is justin hall I worked at the store 0589 cap 2 store manager name is Scott I have been there for a year I love my job but there was a problem that occurred that Got me fired and couple of manager and supervisor knew about the problem did not do anything about it it’s been going on for the past 3 1/2 months and I kept telling them and telling them they didn’t do anything it’s about a boy named Brandon he works on 2 and constantly getting up in my face pushing me 20 times and several that the managers and supervisors I have seen it and didn’t do anything about it and so he got in my face on Friday the 6 of January 2017 so I pushed him cause I had enough no one at that store was doing anything about it I regret it I’m not a valid person at all the whole year I work there never once have one complaint I worked overtime for them I work two jobs for a whole for like six months and still pulled over time for them and always help the people I cried when they fired me and if I was such a violent person I wouldn’t have cried in front of everybody in the office I love my job the whole year I was there I never once received a bonus at all the overtime I put in still never received any bonuses and Scott store manager list me under theft Because he says the same thing as pushing somebody I never stole the thing in my life my police record is clean as a whistle I cannot believe he lists me as that because that is not what happened that is not why I lost my job I lost my job over pushing the boy but Scott listed me as that because he says the same thing I don’t know what’s going on all I know is that I asked to have a meeting to go over and investigate this because other managers and supervisors knew what was going on with this boy and they didn’t do anything about it and I’ve been there a whole year and nothing that on my record at Walmart half of the managers will tell you that I’m a very hard worker and there’s nothing I wouldn’t do that they didn’t ask me to do if they asked me to stay I stayed over and if you investigate and talk to most of the managers they will tell you the same all I want is my job back I love my job at Walmart I can’t believe Scott done that without investigating I list me under as theft and that is not what happened and that is not why I got fired it was over pushing that boy and the boy has 31 points and he’s only been there for like 3 to 4 months I’ve been there a year and I only have six points I went to work sick because I did not want to lose my job I tried to call Scott now to set up a meeting and he refuses to have a meeting over the situation it’s wrong what they did to me and to list me under that it’s going to make my job record look bad and I never once stole anything in my entire life you can check my police record it was so clean I’m hoping you can help me to get to the bottom of this because Scott’s Hurting My job record by listing under theft and it wasn’t over that it was over pushing that boy now how can you list that I don’t copper hand that And there’s a couple other people that he lit let’s get by with murder there my mom is want me to speak legal representative I told my mom let me get a hold of you first I want to see what you can do before we ever thought about going that route I’m hoping and praying that you can I just want my job back I know they owe me a whole year of bonus but at this point I don’t care I just want my job back if you get my job back I’ll forget about the bonuses my phone number is 502-744-XXXXX Are 502-214-XXXXX I hope to hear back from you soon thanks Doug McMillan looking forward to talking with you thanks Justin hall
In Puerto Rico Wal-Mart is being sued for land grabbing and influencing backs and municipalities to illegally foreclose on people property. That particular lawsuit is in FEDERAL COURT in San Juan Puerto Rico. China is listed as an accomplice.
I find your treatment of employees reprehensible – depressing and totally uncaring . My sister-in-law, has given you over 10 years of loyal service . Now that her husband , my brother is dying (currently on hospice care) you are giving her more grief. She has done her utmost to follow your directives of calling out everyday – getting a number and calling ANOTHER number to get yet another confirmation number. Where is the care and compassion ,, where is the human kindness – that instead of offering help – making it a bit more peaceful for her – in this time of extreme stress , you choose to send her mail threatening to deny her claim for leave- (which took 8 days to get to her by mail ) with no consideration of a phone call – I am so disgusted with you – I feel a letter to the news and to Facebook is in order, You are sincerely the most inconsiderate, cruel and uncaring company I know of – and just for your information HE IS A VETERAN – what a shabby way to treat people . Bonnie Matos
I am very concerned with food safety at Walmart. You are allowing people to bring in dogs and place them in the carts where we put our food. They are not in any type of container, etc. Their feet and butt are directly on the cart. I called one of the managers at the Dunlawton Walmart in Port Orange, Florida and she informed me that they don’t like it either but they got in trouble when they tried to stop it.
Someone from the Health Department or Department of Agriculture needs to investigate you and put a stop to this. If those carts were tested you would probably find fecal specimen on them from the dogs. I will not go back there for food until something is done about it.
This whole “comfort” service animal is getting out of hand. They should at least be required to have them on a leash on the floor or in a crate “under” the cart. If they can fit in a handbag then they can fit in a container under the cart.
I have filed an official complaint with the Department of Agriculture Consumer Resources today.
Do not order anything from walmart.com for same day pick up. I waited for 3 days and they still didn’t process my order. Plus, it was a 24 hour store yet the pick up section is only open from 8am-10pm. During holiday times, it should be functioning 24 hours as well in order to avoid being backed-up as they are right now. So, unfortunately, it is close to Christmas and I have no gifts for my child. I have to go elsewhere and find something for her 2 days before Christmas.
The only thing customer service offered was for me to fill in the survey. Did not offer any discount or credit for my inconvenience or nothing.
I am extremely disappointed with Walmart choosing to carry black lives matter merchandise. And the advertising of it along side Blue Lives Matter as if they are the same. I will be taking my business elsewhere even at a30% increase in cost. My family and Walmart obviously do not share the same views.
I’ve been trying to get btact with corporate office about complaint all I get is the runaround.It has to do with wallet being stolen by another associate money(300 dollars) was stolen from my wallet which was found behind door in back of store I would appreciate some help getting back what was stolen from me the store where I work is not giving me much assistance. I am truly appauld by the management
OKAY, I PURCHASED THE COOLDADDY ELITE 6 CUP DEEP FRYER FROM THE NEW CASTLE DE WALMART. I PURCHASED THIS ITEM ON THE DISCOUNT RAKE. I DO UNDERSTAND AFTER THE FACT WHEN I TRIED TO RETURN THE ITEM THAT THERES NO REFUNDS ON DISCOUNTED ITEMS. THIS ITEM THAT I PURCHASED WAS ONLY DISCOUNTED 8 DOLLARS AND IT INDICATED ON THE BOX ON A LABEL FROM WALMART THAT THE PRODUCT WAS DISCOUNTED BECAUSE OF “BOX DAMAGE ONLY”. NOW BEING AS THOUGH THEY INDICATED “BOX DAMAGE ONLY” THAT COMPLETELY VOIDS THE NO RETURNS ON DISCOUNTED ITEMS. I BOUGHT THIS PRODUCT, TOOK IT HOME AND WENT TO OPEN THE TAPED BOX SHUT TO USE IT. AS SOON AS I OPENED THE BOX I NOTICED THE REMOVABLE POT THAT GOES IN THE DEEP FRYER THAT HOLDS THE OIL AND YOU COOK THE FOOD IN IS NOT IN THE BOX. I ALSO REALIZE THE CHARCOAL AIR FILTER AND THE MANUAL IS NOT IN THE BOX. I WAS SO MAD, I WENT TO TRY TO RETURN THE ITEM TO THE WALMART I PURCHASED IT FROM JUST TO GET STORE CREDIT AND I WAS GOING TO TURN AROUND AND PURCHASE THE SAME ITEM FOR FULL PRICE. NOW THEY REFUSED TO RETURN THE ITEM, SAYING THERE NO REFUND ON DISCOUNTED ITEMS. THEY STORE MANAGER ALSO WAS SAYING NO.. AS I ALREADY SAID I UNDERSTAND THE NO REFUND POLICY ON DISCOUNTED ITEMS, BUT THE LABEL “BOX DAMAGE ONLY:” TOTALLY VOIDED THAT POLICY. NOW IF THEY DIDNT STATE WHAT WHY IT WAS DISCOUNTED RIGHT ON THE BOX, OR THEY STATED ON THE BOX THAT PARTS WERE MISSING , THAN YES THEY WOULD OF BEEN ABLE TO GET AWAY WITH THIS. NOW AGAIN “BOX DAMAGE ONLY” INDICATED ON THE BOX. THE KEY WORD IS “ONLY” SO THAT MEANS NOTHING IS WRONG WITH THE ITEM AND THAT EVERYTHIGNG IS IN THE BOX. FIRST OFF I WAS MISS LEADED. SECOND, I WAS SCAMMED COMPLETELY. I AM SO FRUSTRATED ABOUT THIS. NOTHING IS BEING DONE ABOUT THIS. I EVEN WENT TO THE EXTENT AS TO CONTACT THE COMPANY THAT MADE THE PRODUCT AND THEY JUST TOLD ME THAT THERES NOTHING THEY CAN DO, AND THAT I WOULD NEED TO CONACT WALMART FOR A REFUND. THEY SAID IT SOUNDED LIKE WALMART TOOK BACK AN APPLIANCE WITH A OPEN BOX WITH PARTS MISSING, AND LIED ABOUT WHY IT WAS DISCOUNTED. I DONT UNDERSTAND HOW ANY OF THIS IS MY FAULT AND WHY I HAVE TO TAKE THIS LOSE, AND MY DEEP FRYER JUST GET THROWN AWAY WITH MY MONEY. NOW I DID CONTACT WALMART CORPORATE OVER THE PHONE ABOUT THIS WHEN IT HAPPENED AND THEY PUT A REPORT IN THE SYSTEM ABOUT EVERYTHING I TOLD THEM, AND THEY SAID THEY SENT A REQUEST OVER TO THE WALMART STORE FOR THE STORE MANAGER TO CONTACT ME AND LET ME KNOW IF SHE WAS GOING TO DO ANYTHING ABOUT THIS. I WAS TTOLD MY CORPORATE THAT THE STORE MANAGER HAD 3 DAYS TO CONTACT ME AND TO DO SOMETHING ABOUT THIS. I WAS TOLD IF THEY DIDNT CONTACT ME WITHIN 3 DAYS TO CONTACT WALMART CORPORATE AGAIN, THIS HAS BEEN SO MUCH STRESS ON ME. I DONT KNOW WHAT TO DO ANYMORE. I STILL DO HAVE THE RECEIPT. I WAS ONLY TRYING TO RETURN IT FOR STORE CREDIT WITH THE RECEIPT TO PURCHASED A NEW OFF THE SHELF FOR FULL PRICE AND THEY REFUSED. THE STORE MANAGER ALSO REFUSED WHEN I WENT TO RETURN IT. COULD SOMEONE PLEASE GET BACK TO ME ABOUT THIS ISSUE. PLEASE IM NOT GETTING ANYWHERE WITH THIS. I SHOULDNT HAVE TO DEAL WITH THIS. THIS IS SIMPLY A CASE OF WALMART IN NEW CASTLE DE LYING, SCAMMING AND FORCING ME TO THROW MY MONEY AWAY. AGAIN, PLEASE GET BACK TO ME ASAP. I WILL BE WAITING GOR YOUR RESPONSE. PLEASE AND THANK YOU. HEATHER
Purchased two 5 gal. gas containers on 11/21/16. I filled these with gas and took out to Lake Mead. When filling my pontoon the nozzle completely broke apart (cheap hard plastic). The filling spout is not user friendly. I attempted to return these to the store at
5198 Boulder Hwy Las Vegas Nv. today 11/27/16. I was told by associate and then the
on duty manager that they could not issue a refund because they had been use. (REALLY) I was told this is standard store policy. However I could do a even exchange.
Oh Boy, I can leave the store with two new gas containers that are poorly designed and junk. Walmart kept the old smelly gas containers so why could they not contact the vendor and get adjustment. I am the customer and I am not happy about this. I want a full refund for the two new containers which have not been used. Thank You Very Much.
I am so tried of the rudeness of your Belle Vernon Pa an Washington Pa Walmart stores.The management an associate are horribly rude with me. I have done nothing wrong to them say thing wrong to them but yet there that way with me. They have lps follow me like i’m going to still from you. I have not even gave them any reason that i would still from those stores. And i can’t still cause i would lose my job an know Walmart store is worth loosing a job for. i spend alot money in your stores amonth i would like respect.
I am a regular walmart shopper and I am in the store at least 3 times a week. I went online today at 4:30 and logged into my walmart account to get the nes classic edition nintendo like the newspaper said I could do right at 5:00. I refreshed my screen until 5:00 on the dot and added the item to my cart, clicked checkout and the thinking window came up, next thing I know the cart is empty again and they said they moved my item to the “save for later” cart and it was out of stock again!!! This is not right because I should not be able to add the item to my cart, proceed to checkout and then they take the item back out of my cart!! My sister did the same thing and she said it did the exact same thing to her and she was trying to get the item for me!!! I think this is false advertisement and it really is not fair to have customers sitting on their computers waiting and then get the item because they waited ALL DAY, only to take the item back out of the cart and not allow them to purchase it!!!! I am VERY UPSET and someone needs to address this issue, because it just is NOT right!!!!
my email got an extra number in it by mistake an i just fixed it i would like to know what is gonna be done at walmart in arcadia florida about refusing to pay. i fixed my email address
i have worked at walmart on stocking crew many times in arcadia florida. the managers have a bad lack of communication problem. my friend an i walked out one night because jayce an dustin dont communicate. dustin told me to do one thing then jayce comes along an says no.i had already loaded 21 cases of pumpkin pie mix on a cart. my point is.we walked out an didnt get paid for the time we were there jayce refused to sign off on our time on the ticket we work through labor ready temp help. its not that much money but its just the point he wouldnt pay us.
Order number 5851675741384. I called numerous times last night 11/16/16 I only received part of my order. I was told I needed to file a police report and fax it in. This is absolutely absurd! Why would Walmart ever think it is okay to ship such an expensive item and just leave it at my home allegedly without me there? I have been without now for over a week. This was a gift for my Wife! Why should I have to jump thru all of these obstacles to get what is rightfully paid for that I never took possession of!? I believe maybe it is in my best interest to get the media involved and possibly seek legal recourse!? Please answer my concerns immediately I can be reached by phone at 760-453-8123 or my email. Please do so in a timely fashion as I am without my money and my merchandise! This is not tge customer service I am used to receiving at Walmart especially around the holiday season!
i live in canton ohio and me and my friend shop at the walmart stores but we are both on oxygen and we need the motor carts to get around the store we always have too wait for one because they only have about 4 per store and some dont work or wont hold a charge they reall need to get more in the stores for people like us
What is WalMart thinking? Discontinuing the price matching is the worst thing they could have done for their stores. I live in Des Moines Iowa on the South side of town. We have what I call a “circle” on this side of town. In that circle we have a Fareway, HyVee, Walgreens, Target, Aldis, Cash Saver, Party City, Menards, Home Depot, Office Max, Shoe Carnival…get the picture? We are not short on places to shop & only spend $3.00 in gas money to do it. Since the discontinuation of the price matching I no longer go to WalMart. When I could price match I purchased ALL of my shopping needs at WalMart, now I price match at Hyvee. They will price match ALL of the local grocers, while I’m there I also pick up whatever else I need, their prices are comparable & sometimes even less than WalMart’s. This corporation doesn’t care about us, all they’re concerned with is pocketing our hard earned money. I was told by my store manager that they were “lowering” prices to stay competitive yet I didn’t see that. A pound of hamburger at WalMart is $4.99 when I can get a pound from Fareway, HyVee, Aldi’s or Cash Saver for sometimes as low as $1.79 a pound. There’s my gas money. I just paid $4.99 for a 24 pack of Pepsi at HyVee yesterday when it’s anywhere from $6.99 to $7.99 at WalMart. Hmmm. I just paid $4.99 for a 12 roll pack of Cottonelle bath tissue at HyVee when it’s $6.49 at WalMart. I just paid $6.00 for 2 one pound cartons of land o lakes butter at Hyvee when even the great value butter at WalMart is almost $4.00 for one 1 pound carton. See where I’m going with this? What I purchased yesterday, 24 pack of pop, 6 cans of friskies cat food, 2 pounds of land o lakes butter & bath tissues came to the whole whopping total of $23.36 at HyVee. What would I have paid at WalMart? Let’s see….I went to WalMart yesterday just to compare what I purchased from HyVee & the same things I purchased from HyVee for $23.36 would have cost me $29.26 from WalMart. That’s a $6.00 difference, that more than pays for my gas to do the circle. I have tortoises as well as a Bearded Dragon. They eat veggies. A bundle of Romaine lettuce is $1.79 at WalMart when I can get the same thing at Fareway for sometimes as low as .99. I know .80 doesn’t sound like much but it all adds up. I can get raw beets at Cash Saver for $1.69 with 3 in a bundle while they’re $2.19 in the same bundle at WalMart. At WalMart a 40 pound bag of Purina dog chow costs me $23.97 when I can do the circle & get a 50 pound bag at Menards for $21.97. I’m sure I’m not the only stay at home parent (grandmother) who has nothing but time on her hands that will be doing the “circle” & saving hundreds of dollars monthly to buy what they would have purchased at WalMart before they started thinking of “their pockets” instead of ours. I’m telling all of you people who are strapped for money, things are only going to get worse in the future so IF you want to help yourselves instead of this corporation who doesn’t give a flip about “your” family DO THE CIRCLE, you may be able to fuel your vehicle monthly with what you’re saving by doing it.
Have been trying to contact auto dept. to buy tires from the Aurora , ind Walmart but can’t get anyone to answer. Main number 926-4322 rings about 10 times then a recording says ,Welcome to Verison Wirelesss the party is not available. Also called the drugstore and photo with same results. Called customer service -800-935-6278 and listened to about 10 sales pitch’s and then told the number had been changed. Sunday I called Walmart on Colerain Ave Cincinnati , Ohio. Customer service answered but there was so much noise in the background and the rep spoke broken English it was hard to figure out what she was saying. I did hear her say no tires at her store I ask for a phone number for the Aurora store and she said she didn’t have one. I have been trying for 2 1/2 days to talk to some one about tires and what the charge is to mount them. This is unnecessary hassle to put customer through. Thanks
Denham Springs, LA was devastated by a massive flood on August 15th of this year. Many of our businesses have re-opened or are in the process. Our local Super WalMart – not due to re-open until March 15th of 2017. With a company as large as WalMart with a huge logistics section and the resources you would have thought they would be open by now. We were expecting convoys of WalMart trucks and contractors but nothing appeared. Home Depot has re-opened after a full gut and rebuild. Many people still do not have cars to reach the nearest WalMart. No excuses accepted. You are too big and just don’t care. You will probably lose a lot of your customer base by the time you re-open.
DO NOT GET GAS AT THE NEW WALMART AT 98TH AND UNIVERSITY IN LUBBOCK TEXAS. THEY HAVE PUT MY ENTIRE BANK ACCOUNT ON HOLD SINCE SATURDAY 10/29/16 AND STILL CAN’T GET MY MONEY BACK AFTER REPEATED CALLS TO CORPORATE!!!!!!!!!!!!!!!!!!!!! TODAY IS 11/02/16 AND NOTHING!!!!!!!!!!!!!!!!
AND I NEVER GOT ANY DAMN GAS!!!!!!!!!!!!!!!!!!
Today Oct.15 My wife and I were at the Wanamaker Walmart in Topeka Kansas. Bought a cart full of groceries and on our way out the door greater/Guard stopped us which would have been fine but for the reason for the stop was personal. This Guards name is William Ritter: He and my wife had worked for the city of Topeka and his egress was unexpected and my wife was still there. Never the less this was an attempt to harass my wife and was a vicious retaliatory attempt to demean and degrade her . I did not react calmly to the situation and had noticed that others were filing out unscathed. On our way in the store there Were NO Bill Ritter the Guard stops of any individuals leaving the store. I contacted the store MGR and he said that they stop everyone that has products like pop, water etc…that aren’t in a bag. I have been going to this store for 20+ years and have NEVER been stopped until today.This was a malicious retaliation attempt. As a United Steel Worker Union Member I will let my 1500 Union Brothers and Sisters know how we were treated, Best Regards Your former customer, D.R.Brainard,.
To Corporate Headquarters:
The week of September 18, my husband and I were traveling with a tour group through West Virginia. We stopped briefly at Walmart in Lewisburg, WV, the morning of September 22. I went in quickly to pick up some breath mints. Wanting to pay with excess change I was carrying, I first took out my cell phone, laid the cell phone on the counter, and grabbed my coin purse. Then upon returning to the bus after another 10 minute ride, I suddenly remembered I had left my cell phone on the counter. Our tour director called Walmart, spoke to the manager and the manager informed our director the cell phone would be mailed to my home in Illinois.
To make a long story short, your manager, Mr. James Bowyer, Lewisburg, WV, went out of his way to rectify a problem that could have been a costly error on my part. I received my cell phone on September 28, shortly after arriving home. The cell had been thoroughly wrapped in bubble-wrap and sent FedEx so it could be tracked.
You certainly made a wise decision in hiring a person of Mr. Bowyer’s character, thoughtfulness and leadership. I thank you for your judgment in choosing outstanding employees.
Sharon White
Paxton, IL 60957
Tele: 217-379-XXXXX
I bought a Samsung cell phone and phone protection plan from Walmart.com on May 21, 2016. By mid July, I started having issues with texting – I could not receive group texts. I called Samsung and walked through all of the “fixes” they gave me. Nothing worked. They told me to do a factory reset. I did, and it didn’t work. They told me that I needed to contact my wireless provider, which is StraightTalk.com. They walked me through their “fixes”, and none of those worked, either. I contacted Walmart.com via online chat on Aug. 21. They said the order was still active, and I could still return it. They said they would issue me an e-mail stating if I returned the phone within 30 days, and I would receive a complete refund. They sent me the e-mail, but they sent it 2 days later on Aug. 23. At that point, the e-mail showed a message saying that it had expired. It didn’t say my return period expired – just the e-mail. And I was under the belief (without any contradiction from Walmart) that since I initiated the return within the return period, I’d get refunded. I called Walmart.com that day and asked that the e-mail be re-issued because I was not told the e-mail itself would expire. They said, “Sure, we can do that, but it would be a lot easier if you just returned the phone to a local store”. The representative assured me I would get my money back by returning it to a store. So, I bought an iPhone (from Walmart.com) in anticipation of returning the Samsung. It arrived in about one week, I got it set up through StraightTalk.com, and then went to the local Walmart to return the Samsung. This was on Sept. 5. The sales clerk and manager of the store said they never take returns on electronics in stores – I had to return the phone through Walmart.com. I went home and immediately called Walmart.com again. I got a representative named “Martin”, who apologized profusely to me, stating he was sorry I was having all this trouble, that he wished I had talked to him first so he could have helped me, and stated, “I promise you, you’ll get your money back”. He gave me an incident number and said he would put “detailed notes” into the computer so I would be sure to get a refund. He said he was creating a pre-paid FedEx label for me to return the phone, and he gave me a FedEx confirmation number for the label. He said the label would be e-mailed to me. After 24 hours, I did not receive the label – so I went to FedEx.com and put the confirmation number in the search portal. The number could not be found. So I called FedEx.com and gave them this number. They said the number was meaningless, and that I should contact Walmart.com again. I called Walmart.com, again, and the representative said he was “very sorry” for all the trouble I was having, and he would connect me with a corporate manager. I then got rerouted to the customer help line that said my wait time would be 46 minutes. My original wait time was less than 1 minute to talk to this representative. I e-mailed a Walmart corporate address, and said I was lied to by all of the Walmart representatives I had dealt with all along, and that I want my money back. I have not received a response.
My mother is 70 years old, and needed a new bed. On 8/20/2016 I ordered a bed, a bedframe and an tv attenna. I paid approx. 5.95 for speedier delivery. On 8/26/2016, morning I called customer serv; nothing had arrived. Recvd credit for shipping. A few days later bed arrived no bedframe. A few days later a DOG GATE arrived, instead of a bed frame. I called customer serv again; was told frame would arrive within 48 hrs. Today is now 48 hrs, no merchandise. Her credit card was charged on 8/20/16. I was told on 8/31/2016 they would NOT ship the bedframe ( paid for) until I returned the bedframe that was delivered. We never RECVD a bedframe, now you want me to sign a fraudulent return slip, before you will deliver what you took funds for on 8/20/16 from a seventy yr old woman. I went to the police dept today, they said I am get resolution or I am to go back to them and they will get involved. I was lied to frame was shipped in 48 hrs, and am being asked to sign a false doXXXXents. The walmart store in winter haven, spk w/ TIm who said he couldn’t do anything, asst mgr. Now I spk w/ corporate who wanted me to sign the return for bedframe.. and they would send me the return label and after its received they would send the bedframe. PAID FOR 11 days ago! She couldn’t get me a shipping date.. albeit promised 48hrs ago by an agent. Orig ordered I paid 5.95 approx to have it delivered in a few days.. to speed up shipping time. This was my experience.. and good news, RESOLVED TODAY. I cancelled this order, due to walmarts failure to ship the correct merchandise, asking me to sign a false doXXXXent and cant even tell me when they can ship it. I will never order at walmart.com again, and I will tell everyone of this.
I recently had an eye exam from my doctors office. I last had an eye exam at the Walmart Vision Center at Walmart in Salisbury, Maryland in May 2013. I bought glasses and contacts then. I noticed in the last couple months that my right eye keeps burning and eyes are tired and bloodshot constantly. Kept putting eye drops in eyes and putting cold compress on eyes to relieve pain and irritation….I knew it was time to get examination, but I put it off because I have no insurance and pay for all exams. When I had eye exam to check vision two wee6ago, I couldn’t read the 4th line down on chart with left eye….I was shocked.. so I made an appointment to get eye and contact exam, new glasses and contacts last week. I expl6to this optometrist how my eyes have been feeling, etc. When he was done with exam, he said you are okay….BUT, for three years my lense in my left eyeglass side , was made wrong. Wearing the eyeglasses the normal way, the left lense from left to right I couldn’t see hardly at all. The Doctor then turned my eyeglasses so they were vertical up and down and told me to look in that lense , I could see. So three years ago when my eyeglasses were made, the lense was made vertical to look out of!! So I have been wearing these glasses three years damaging my eyes. I never realized it was the glasses just thought it was my eyes, but it was the glasses that have done this damage!! Scary! Of course my doctor was upset and me Too! So I need to somehow talk to someone in Corporate Vision Center, to address this issue.. I need to pursue this because my eyesight is so precious and look what was done. I pray and hope this comment is addressed and I am contacted. Please contact me via email so I can give my phone number. I will never use a Walmart Vision Center again for fear they will make my glasses wrong again. And I had paid around 500 dollars for total purchase in 2013.
To: Wal-Mart Angie Bingham, Matt Tanner, Alan Guttmann, Sol Group Marketing, all CEO’s of Wal-Mart, Tim Henkel and to anyone, who will listen: This is not bribery nor is it a, threatened post. This is a truthful post and I am asking to be compensated for my sickness, foodborne illness that the Wal-Mart and Fresh Quest harmful bacteria’s, infected contaminated cantaloupe caused, which were and are foreseeable to Wal-Mart and Fresh Quest as well as all other parties. Enclosed in the emails which were sent to the above people are as followed:
1. Pictures of the contaminate defective, cantaloupe, which caused my foodborne Illness.
2. Customer Incident Report, the Manager place the Fresh Quest label on the customer incident report in which 4050 and Guatemala are on the Fresh Quest label/sticker. 3. Copies of the UPC-4050KF 4. A written narrative as to what happen from the date the defective cantaloupe was purchase to the date the cantaloupe was eaten by Brenda Kidd, as well as to the dated I was admitted into the Emergency Room and was diagnosed with Foodborne Illness. 5. Emergency Room Doctor’s discharge papers 6. Pictures of the Prescription bottle of the Doctor’s prescribed medication for me, Brenda Kidd as needed, it is use to treat nausea, upset stomach and vomiting, one tablet orally 3 times a day, Ondansetron 4 mg
7. Two video’s of Wal-Mart contaminated defective cantaloupes at two different stores, one in Mobile Alabama July 2, 2016 and the other in Orlando Florida July 12, 2016 Santa Rosa Produce Cantaloupes. 8. Wal-Mart store receipt in Orlando Florida.
9. Two letters from Wal-Mart, Angela Bingham, Case Manager III
10. Springhill Memorial Hospital Bill was $1,150.63 my deductible was $75.00 dollars and Springhill Memorial Physicians PC Bill was $476.77 cents, which came to a total of $1,702.40 cents. Although a certain amount on the hospital bill was a write off the Hospital bill/all bills, must be paid in full, $1,150.63 cents plus $476.77 cents and $75.00 dollars.
11. Pictures of my bruise arm where as to the IV was in it and as of this day the bruise can still be seen.
12. Pictures of Guatemala and the United States contaminated defective cantaloupes and its websites. 13. One video and two pictures of Wal-Mart contaminated defective cantaloupes and a receipt
On August 5, 2016 I purchase a 26ft pool from the 2500 Forest Hills Rd W., Wilson, NC 27893 (252)0243-9300. Today I had a pool guy come to install it, which consists of leveling my yard and installation of the pool. When the pool guy went to open the box he realized that I was missing a whole lot of stuff. So I went Walmart.com to see what all was supposed to come with the pool. And he was right I was missing something and whole box. The pool should have come with two boxes and I was sold only one box. So I called the Wilson NC store and I spoke to Assistant Manager Alex (which was very nice by the way) and explained to him what was going on. He apologized and asked for my telephone# and he would go look to see if there is another box & he would call me back. Meanwhile while I was waiting for Alex to call me back, I called the manufacturer of the pool. I spoke to Maria in Customer relations and was told that I wasn’t the only one that has called about this same problem. She said when they ship the boxes to the stores (Walmart, etc), the saran wrap the boxes together (example Box 1 & Box 2). But what she thinks in happen is that the store is unwrapping them not reading what is on the box and selling each box as a pool itself. After about ten minutes Alex called me back and told me that there weren’t any more pool boxes in the store. So I told him I called the manufacturer and told them what was going on and all I ask if I could get some kind of compensation for not having a whole pool. He said he would have to talk to his manager because he could authorized anything and the his manager would call me right back. Well I waiting for about 20 minutes & his manager (Mark) never called me back. So I called the store and asked to speak the Mark (manager) and I was told that he was on his lunch break. So I waiting for a while to see if Mark (manager) was going to call me back but he never did. So I called the store back again and spoke to Alex (the Assistant Manager) to let him now that Mark never called me. He apologized and told me that he discuss this matter with Mark and Mark said the only thing he could do is refund my money and compensate me with a $20 Walmart gift card. I was appalled by this answer, so I called Walmart Corporation and spoke with a nice lady name Sheenkai and explained to her the situation. She in turn tried to contact Gerald Herran (The general Manager) and got his voicemail. Mind you this all happen around 12 noon and it is now 3:46pm and no one has contacted me regarding this matter. A wasted day for me and a wasted day for the pool guy that I still have to pay, who didn’t even get to put a pool in. And if I do get a pool or the replacement parts I still have to pay him to come back and install the pool. Can some please call me back about this matter?
Noted:
A very upset Customer
Felecia
I’m so done with this corporation I have a family mobile cell phone I went in on July 1and paid my bill all month long I dealt with the fact that my payment was never posted now mind u I have my reciets and brought it to the store on Washington ext in Albany ny the kept saying it was not on their end my phone got shut off 6 times that month but during the month every one seemed to have found my money lost my money found my money lost my money great the last u talked to them they found it so I go in 2 days ago and pay my bill next day I sh!t u not tegu shut my phone off for non payment the month before they actually tried to make me remake the payment and then wait for them to find it a and reimburse me nice right so I go back to walmart today and was going to file an internal theft report ha what do u know suddenly my money was found and I got no apologies for it actually being walmarts fault nor did they offer me anything for the crap they put me thru all month long I hate target but will start shopping there I will get Another phone company Next week and will tell any and everybody how walmart are a bunch of thrives and their CEO don’t care which means they must be taking part in the theft
If you, a family member or someone who you know were sicken with Food Borne Illness, as well as Listeria after consuming a Wal-Mart or any other Company, Contaminated Defective Cantaloupe’s, please sign the petition. Even if you do not know of anyone, the petition can still be sign by you if you feel that this is true and it is not only happening in the United States, it is happening all over the World. The Cantaloupe UPC code is 4050, which is or should be located on the Cantaloupe’s labels. Stop Purchasing and Ingesting Cantaloupes, because of Foodborne Illness, Listeria, Salmonella and E. Coli.
This is a Public Heath concern.
Thank You!
Tell the Food and Drug Administration (FDA), Center for Disease Control, (CDC), U. S. Department of Agriculture (Food Safety), Inspection Service, Mike Duke CEO and President, Bill Simon CEO President of Wal-Mart US., Doug McMillon CEO and President of Wal-Mart International, the News Media, Wal-Mart Angela Bingham Claims Management Inc and her Supervisor, Jenifer Kappen, Cora Rodriguez Sol Group Marketing, Matt Tanner Sol Group Marketing, and Tim Henkel @ Henkel & Cohen P.A, that, Defective Contaminated Cantaloupes do causes Listeria and Foodborne Illness, which can vary from mild to severe sickness. Foodborne Illness and Listeria can sicken and kill the Elderly, Young Children and Pregnant Women.
Food and Drug Administration (FDA), Center for Disease Control, (CDC), U. S. Department of Agriculture (Food Safety), Inspection Service, Mike Duke CEO and President, Bill Simon CEO President of Wal-Mart US., Doug McMillon CEO and President of Wal-Mart International, News Media, Wal-Mart Angela Bingham Claims Management Inc and her Supervisor, Jenifer Kappen, Cora Rodriguez Sol Group Marketing, Matt Tanner Sol Group Marketing, and Tim Henkel @ Henkel & Cohen, P.A., Fresh Quest Defected Contaminated Cantaloupe, which was purchase at Wal-Mart at 5245 Rangeline (Service) Road in Mobile, Alabama 36619 caused me to be admitted into the Emergency Room. I was admitted and discharged from the Emergency Room with having Food Borne Illness, which the Cantaloupe caused. Although I do not have the cantaloupes, they were given to the Wal-Mart store Managers. I do have clear evidence of the proof, which caused my Foodborne Illness, such as, Pictures of the Cantaloupe, Final Doctor Diagnostic, along with Prescribe Prescription Medication and a copy of Wal-Mart Customer Incident Report.
Overall, that night I developed more nausea, vomiting, dizziness, shortness of breath and also stomach pains, diarrhea, and headaches from eating the defected contaminated Cantaloupe.
Thank God, I know with clear proof what caused my Foodborne Illness from Wal-Mart, Fresh Quest, and Sol Group Marketing, Cantaloupes grown in Honduras or Guatemala according to Cora Rodriguez. The Cantaloupe was contaminated and the contamination made me sick.
Please sign the Petition.
I wish this was a comment on how great this store is but sadly it’s not. I was doing a straight talk demo at a store in Topeka and one of the floor managers named Jennifer was so incredibly rude! My husband was helping me with the demo because I have a bad back and she threatened to kick us out because of it! Too she called my boss to complain about it, but I talked to the store and assistant manager and they didn’t care so I’m not sure what her problem is. For both days we were here she was this way. It was very unprofessional in my opinion and we’ve never had a problem here until now! I’m pretty sure we won’t be back so long as she’s here!
To whom, it may concern,
I wish I was writing to comment on how wonderful you are. How great I think your prices are. How you offer such great value. But, I’m not. I will never, ever, EVER get myself to go into another Walmart as long as I live. I don’t care if you are giving away tvs and furniture. Quick explaination WHY…
Yesterday, after 4 days of packing and trying to get into our new home, my family and I go to Walmart on Normandy Blvd in Jacksonville, FL to get a pop-up dumpster. The ones that waste management will come pick up if you call them. They are huge. I think it was 5’x10’. Anyways…We bought one. I was so excited to not have all of our trash just piled up in the front yard. We payed about $29-$30 for it, which includes the tax. We head on home to get back to work, and what do you know, I forgot the freaking liners for it. So my husband leaves for work, I wait for my little one to wake up from her nap, and we pack up and head back to walmart. I bring the pop up dumpster with me so I know the EXACT liners to get (because that sht is expensive). I get them. I also get boxes, packing tape, yogurt, strawberries, crescent rolls, frozen yogurt, popsicles, and a Mamma Chia drink. Im being specific for a reason, mind you. I go to self check out, just doing my thing. I have my receipt in hand for the security woman at the door. Not an employed security officer from an outside company, just a run of the mill Walmart employee. I’ve seen this woman quite a few times. In fact, the majority of the people at self checkout were still around, finishing their shifts, when I was in there the second time. I have my pop up dumpster with me. Well what do you know, my receipt is with my husband. Sh*t. So, I call him. He’s at work, but he’ll come ASAP. So I’m waiting in the car, at rush hour mind you, without AC, waiting for my husband. He’s taking forever, again, rush hour. I bring my daughter outside. We play for a minute, I get asked 6-7 times (NO EXAGGERATION) for money, a cigarette, or a lighter. I say screw this, and head back inside. The woman, who saw me in there the first time that day, would NOT let me take my pop up dumpster that I payed $30 for. The one a number of employees there SAW me purchase. Ok…cool…so I realize my food, mostly perishables, are in the car. EVERYTHING is hot as can be. I bring it back inside. She takes the bag from me and tells me I can’t exchange them, an employee has to do it. I leave the bag, head to customer service, and try to get this issue resolved. I ask them to pull up the registers receipts. Can’t do it. I tell them the exact time I was there and to check the cameras. Couldn’t do it. I get a call from my husband saying he is in way too much traffic and needs to be back to work sooner than later for a meeting. I am in walmart for 2 hours and 45 minutes. The woman never exchanged my products, so I had to exchange them. Then she stops me at the door, while she is STILL standing over the pop up dumpster I F-ING PAID FOR, and asks me for my receipt for the products. The products she was suppose to exchange, but did not. The products I left with her, just incase she wanted to double check to make sure I exchanged the exact products. She had the NERVE to ask me for my receipt. I walked out. I’m touching upon 3 hours and she asks me for my receipt. I didn’t care if the cops came because I refused to show her my receipt. I was so livid one of the young men outside, collecting the shopping carts, actually asked me if I was OK. No. I was NOT OK. Guess what? YOU A**HOLES STILL HAVE MY POP UP DUMPSTER THAT I PAID $30 GD FOR. It is STILL in your store. I still have trash in my front yard. My husband searched high and low for this receipt, but the Walmart receipt he had in his wallet, the one he thought was the one I needed, was actually for the gatorade he bought as we walked in. We pulled up bank statements to bring in. I mean sh*t, at least they’ll have the exact time so they can look up the info. We give them a call, ask if it’s possible, and NOPE. Nothing.
I swear to you, I will never, ever, return back to any Walmart until the day I die. I am making it my own personal mission, to make sure everyone I come in contact with, NEVER returns to your store. In fact, I just printed out a ton of coupons from Target’s website. I plan on going to Walmart this evening, and passing out these coupons. Just for the chance that they may drive 5 minutes down the road to Target. Over my lifetime, I have spent tens of thousands of dollars at your establishment. Between my weekly shopping, Christmas, and just life in general, I have absolutely spent that amount. I have found every walmart receipt I can possibly find in my home. I am checking all of them to find products I have not used yet, so my husband can return them when he gets back from work. I pay cash for everything, so thats a win for us! I don’t back down. I don’t give up when I feel like I have been wronged. EVER. Your company, and the idiotic employees you hire (not all of them, mind you. I have had several great experiences with your employees. Ones at that very store I despise), are on my short, yet VERY VERY personal sh*tlist. If your sales dramatically start to sink in the Jacksonville, FL area, that’s from me! I’ll be there multiple times a week handing out coupons to Target and declaring how you stole my money. I could care less if the “law” says I can’t do that at your establishment. I’ll stand on the sidewalk, by your entrance, until I’m blue in the face. You make me sick. This employee, deserves to be fired and honestly, penalized, for her behavior. She owes me $30 as well. I wish I got her name. I remembered checking, but the fury I had made absorbing information almost impossible. She is short, dark hair, glasses, beady eyes, and was working the door at approx 4:15 PM, Monday, August 1, 2016. If I ever see her in public…wow…The fury I will unleash upon her, I wouldn’t wish upon my worst enemy.
Sincerely, with lots of love, the ripped off woman that will not back down,
Colleen
By the way… I’m writing this to you right this moment for a reason. I JUST got back from grocery shopping at Target about an hour ago. I did all my shopping at Target. I mean, ALL of it. Even bought multiple outfits for each of my family members for our upcoming vacation. You both, equally, save me the same amount of money when I grocery shop. The bonuses of Target, though? I don’t have drug addicts harrassing me in the parking lots for money (oddly enough, ANY walmart I go to, there are clear as day drug addicts asking for money because “their car broke down and they need gas”). RUDE as hell cashiers that chew gum, flick their long a** fake nails, and check their phone WHILE I AM TRYING TO CHECK OUT. There aren’t piles of perishable food sitting in shopping carts waiting, for hours, to be put back into the freezer/refrigerator. The clothing, for my ENTIRE family, is better in style, quality, and overall manufacturing, HANDS DOWN. My favorite part though, all of their gd shopping carts work. I video taped my mom one day at a walmart by her house. I thought she was going to blow the roof off. I know how to make her laugh, so I video taped her. She went through 13 shopping carts before one worked properly. 13. The video is almost 6 minutes long. Yes, this is besides the point I’m trying to make, but it sure does paint a clearer picture don’t you think??
Do they ever reply to anyone on here if not I’m going to get a lawyer and department of social services involved my 16 year old daughter got pregnant by one of the workers on the roof of walmart in nevada Missouri in 2004 2005 and I need a company name that was working for them my grandaughter deserves to know her dad he don’t even know he has a child and I’m holding walmart accountable
I’m trying to find one of your workers or the company name that worked on the roof of nevada Missouri in year 2004 or 2005 I have a grand baby that would like to know who her dad is ty
I am trying to place an order on your website for Equate sugar free cough Drops. I have ordered multiple bags in the past. I NEED TO place an order for Equate Sugar Free Cough Drops for myself and family. The computer will only allow me to purchase 12 bags. Why? we need to stock up as we use them for Nasal Allergies as well as sore throat. I spoke to one of your agents on the computer, and he said there is a limit on how many you can order. Why? Why do I have to place multiple orders just to order the quantity I need, and cannot find in your store.Please let me know who to call to rectify this problem.
It would be nice to find a way to get ahold of SOMEBODY, through SOMEWAY. I need copies of my husbands last five pay stubs, and a copy of all benefits: 401K, insurance, bonuses, ect. Can’t find a single e-mail. You have cheated me out of his pay on his pay card and a $300 bonus from a letter informing me that he had coming (after his death, by the way), through acting stupid when I call. I guess the next step is to go to a higher government department. He was a devoted employee. I needed that money to support my 4 kids. I need the payroll information for a lawsuit. I will have my lawyer contact you.
Hello my name is carla and well today i will comment on this since i cant get a hold of any of the CEOs or just anyone that can help me. I have been working for your company for about 9 months and i would say store 5230 was just awesome in a ghetto are but nice helpful management. Now i transfered to El Paso Tx 2201 due to family issues and i have never been treated so badly until i got here. Now they have fired me due to 5 absences and didnt even give me a chance to fix it or explain. Now i understand is my responsibility to check on my absences but when the store is packed and literally no csm gives you permission to leave your register unless break or lunch what can i do? On my other store you had to jave nine accurances or nine absences to be fired here four how in the world is that when i have four kids and one is autistic. I worked my a** off even if i didnt have to and it wasnt for the company but for the customer lord knows some of this people that work in your company arent worth nothing. Sometimes i ask myself why are they sti working for you, have no costumer service skills rude at that some are just plain evil. I loved working for WALMART but ever since i got to this store 2201 i just learned to hate walmart itself.. I barely got any hours and when i got sick there no one cared but maybe two ladies from management but because i looked pale and about to pass out in there store. I went back to try to put my hours from pto and nothing so thats how my five absences acXXXXalated. Ask store 5230 about me i was one of the best associates there i did everything i could as to help the customer and maintain my only source of income…. You have just lost a good employee just like more to come all because some of your management arent there to run your atores how Sam Walton wanted.
I just got fired today because of something they said happened on the 9th. Today, they told me my login information was locked because my drawer was seven thousand dollars short. One, they dont evn have that much in the drawers for me to even take. Two, there was no inestigation, police, or proof that i took anything. Three, i explained what happened that day and the manager acted like she didnt care. Two associates was at my register that day and they were loading cards, im like 3 weeks new still, so i was open to all the associates helping me. The csm’s told me to ask for help when needed and these past couple of weeks been nothing but help from other associates. Come to find out, they scammed me since i was new. I did not take seven thousand dollars, if i did, i wouldnt still be showing my face at walmart. Im filing a lawsuit because the correct measures werent taken prior to termination. I was wrongfully accused and there was nothing done in my defense.
I work for Walmart for 5 years to get no where get treated like sh*t they never provided my right breaks and lunches or theb skip me completely when u approach them they pretended like surprise or they never new. Plus I will like to press a lawsuit for searching in my personal things etc the management are terrible they don’t care for no one or listen to u at all etc
I was force to admit i took items that I never paid for the security guy in store number 4444 even lie saying that I money on my register was short on money he force me to said that if I confess I took some things with out paying he will just fired me he force me to even admit to do that knowing that I was under a lot of medication cause my son just had accident and lost his vision on his eye knowing I was not well and my son in ICU pediatrics. Instead he turn around and even search my personal things without via warrant after several he’s of them forcing me I admit I probably forget to scan them at the self check out even so I did paid for most of my things. I work for Walmart for 5 yes that’s how they did me knowing that I have 3 kids single mom with no income now I can’t even find a job to support my children or feed them I hope those people eat their millions cause they don’t care . I also work their most times they skip my brakes and lunches plus they never even provided me with my correct races for the years they paid the lowest they could scamming me from he’s also. Justice should be serve for me and family!
Investigation should be done on what they did to me cause all the procedures were wrongfully done to me. Plus then forcing me to admit even searching my personal things etc. Reach me at titaniapasiecki at gmail.com
Why is it that no one gets any answers to our problems here. We specially ex employees. Why is that u let them get away with what they done to us. Breaking the laws on us and lying about things please we are people and deserved answers to are issues thanks!
Never Ever get the shipping pass.
What a SCAM
You item will never get the item you purchased on line by the date they guarantee
False Advertising
what is wrong with website? can not look anything up.
I work at store 1210 nicholasville Ky as a door greeter. I have been there since I got out of high school in 1999. I am mentally disabled and have to have a job coach help me, which my parents provide. This gives me a sense of independence and a chance to be out in the communit
The nicholasville store is letting most of door greeters go or letting some go work in store. I was offered another job in store one week and another week was told they don’t see it happening.
I have put in 16 years and 11 months working 2 hrs a week and to get total 391.00 pay out.
I have worked for Walmart for years the problem is some of your nasty Co mgrs. this one person talk nasty to people and has no respect for the individual but want people this person to practice what the company preaches they can disrespect you but when the person approach theres a problem why? and people are fired over dumb things My question to you is why don’t the regional come and visit the stores sometime to see what’s going on in the stores when I worked for Safeway the owner used to come and check on his store’s once a month and talk to each employee to see what’s going on in the store WHY CAN’T THIS HAPPEN AT YOUR STORES? Surveys need to be done on person of management individually I woulld LOVE an answer
WHY has Walmart Stopped Stocking Dubble Bubble Gum .”GUMBALLS?” YOU carry FOUR DIFFERENT TYPES OF Dubble Bubble Gum.. The GUMBALLS SELLS OUT IN LESS THAN A WEEK and the OTHER GUM DOESN’T is STILL SITTING ON THE SHELF. CAN’T understand why WALMART wouldn’t keep it in stock
I CALLED THE MANAGER and HE told me to Choose from one of the other bubble gums. WHICH I DON’T WANT.
I walk around Walmart for an hour then I have to STOP at DOLLAR TREE to pick up Dubble Bubble Gumballs. This Defeats the whole purpose of “ONE STOP SHOPPING!.
WALMART… NORTH MAIN STREET, SUFFOLK VA 23434
Dude,
Relax, it’s not THAT serious. It’s freaking gum for crying out loud. If Walmart doesn’t carry your brand then simply go to the store that does. Get over it and yourself. There are REAL problems in the world.
Sincerely,
A person living in the REAL world
I work at the store in Nicholasville Ky.. store
# 1210
I have been a door greeter for the last 9 years
Total i have worked for walmart almost 20 years of my life..
I have given you everything i have to give..
Im at work on time everyday..I come in when you need me.
I have always been a good employee.
As you know walmart is changing the door greeters..
We where told that we would be offered a buyout or move to another job in the atore.
Well today I was offered $2000…
Really?
There is no other job in the store im able to perform because of health issues
So for me giving you almost 20 years of my life ..
Your going to take my job and offer me $2000
That is absolutely absurd..You should be ashamef of yourself.
The last time something like this happened at walmart . The employees got $1000 for every year they had worked there plus 60 weeks pay.
This is beyond insulting..
You need to fix this bs..
I cant survive without a job and your taking it away from me and expect to accept $2000 to leave a job..
This just shows how much you really care about your employees
You haven’t heard the last of this
They do not care about the employess or customers that work or shop there. I just left a wal-mart store. While I was there I was being targeted by 8 people making rude comments about having my 6 pound service dog in the store. Meanwhile a co manager said she heard everything that happened and what was said . Meanwhile I was the one she came to and said she had a problem with me. I was a innocent victim in this. She said not one word to this group of people. And I was asked to leave the store. Not because of my dog but because I was loud in talking. Did not know this was a crime in NYS. But appartenly it is,They do not care the Managers are useless and do not care will not be going back to wal mart again.
I am very upset that when I purchased a tent on Walmart.com that Walmart doesn’t stand behind what is sold on their website if it a third vendor. I was told I had to contact shop 247 for their policy which they didn’t give a refund because They said I was outside of 30 day refund my receipt said may 18 they say may 11 the manager made the comment they have used these for several events that if we didn’t put it together right. What a terrible way to do customer service with this type of comments and service. This was a tent for graduation when I had my son in law put it up the pole collapsed . They will not refund they r doing a replacement , I explained I have no idea if and when I would use it. I asked the question that if this is defictive what is policy, I got response will need to call , to see what can be done. Beware when ordering on website about third vendor that Walmart and vendor are passing buck leaving consumer in the middle. With a very bad taste in mouth. If u order make sure of all policy or you may get burned.
I’m having a very hard time. I am housebound and I’m not able to get out and go to the store. I order everything online including clothes. Because of that I return a lot that don’t fit me. You are now Banning me from ordering any more on Walmart.com. I also just bought the shipping pass for $49 and I understand that cannot be refunded because I’ve used it. Please reconsider and allow me to buy from Walmart. I have several things to return yet, clothes, but after that I promise I won’t order anything I know I won’t keep. I won’t be buying clothes there. Please, I beg you, I don’t know what I would do if I can’t buy from you. As I said I can’t get out of the house. Thank you so much
my name is harvey mcgee at wilburton,okla74578 i am using my brother’s internet info. 15 years ago i bought an ink stamper from you it had the words like received,etc. and the date on it. do you have one now? how much? please send me an email to guthriedavid14 at yahoo.com with your reply.
i purchased from your Delaware store a 70inch vizio tv on 9/13/2013,on 5/27/2016 a green line appeared across the screen. I called Vizio support and they had me power off the tv and wait 20 seconds to restart in which didn’t solve the problem. i was given the number by support to call their tech support for out of warranty customers. After telling the tech support agent that i had a horizontal green line across the screen she concluded that it was a panel issue with the tv and that she couldn’t help and hung up. On 5/28/2016 i cut the tv on and the screen was black or nothing appeared after that i direct messaged vizio on Facebook about the issue,i received no response from. On 5/29/2016 i i direct messaged vizio again and got a response that they are sorry and that if i provide the case number from my contact on 5/27/2016. I provided the number and was emailed a resolution or best offer,which was for me to pay $900 for a new tv and they would pay shipping. i responded by saying i appreciate the offer but its unacceptable, i shouldn’t be asked to pay for another tv after paying close to $1600.00 for the defected one. i have saved all conversations with vizio and took pictures of the defected tv. I have been shopping at walmart for over 20 years and never had a problem with your products until i purchased this 70 vizio tv,i have did my research and concluded that i am not the only person to have a problem like mine with vizio i came across hundreds of complaints similar to mine. i bought the tv from your store and couldn’t afford to purchase an extended warranty at the time but thats no excuse for a brand new tv to malfunction in under 3yrs and the company doesn’t stand by the product. I am appealing to Walmart to please forward this letter to the highest authority to help me remedy this issue. I do not have another $1600.00 to give to walmart or vizio for another tv. What ever walmart offers will be appreciated. I was unable to attach receipts,pictures and correspondence from vizio with this email but i can send in another email if requested.
I sent email to info at wal-mart.com today with attachments regarding info below.
I am a senior citizen living in Lincoln, IL on a fixed income. Less than 2 years ago (9/24/14) I purchased a Straight Talk phone from your company. I purchased the phone because it was adamant that I have a phone due to medical emergencies. I have heart problems (2 stents), and 100% blockage in both of my legs. I also purchased a Product Care Plan which is my main reason in writing this letter.
I have experienced extreme aggravation in dealing with various employees of your company. Not only was I deceived in pricing (the care plan should have been $19 instead of the $39 that I was charged) when I purchased your Product Care Plan, I have recently been deceived by a member of your Care Plans (Chrissy – 1-877-968-6391) about charges that would be deleted from the original price (referring me to fees on your current brochure – not my original brochure) that I originally paid for the phone I purchased (the original price was $179.88 plus tax of $14.84 = $194.72 – they want to issue an e-Gift in the amount of $163.33 including tax which minuses me $31.39 off my original purchase price. Chrissy then stated it was listed as a $29 fee on the brochure – this $29+ was not listed on my brochure when I purchased the item – see attached. I was also told by Chrissy that I would be receiving an egift card as soon as UPS picked up my item (which I had to package and bring to the UPS facility) at the UPS facility in Lincoln, IL. This has not happened – I was lied to about everything.
I contacted UPS to get verification that they picked up my package. I have attached proof of pick up from UPS. I then responded to Chrissy at WMTechSupport at assurion.com that UPS had picked up the item to deliver back to them – I have attached a copy of their email and mine to Chrissy. The egift was not emailed to me so I contacted them online and had a chat session with Janikka explaining to her that I am a senior, have medical emergency issues and I need to have a phone for medical emergencies – I have attached our 3 pages of correspondence also. I included proof of UPS correspondence and even offered to have UPS call them to verify that the shipment had been picked up by UPS. Janikka barely gave me time to read her comments to me and asked twice in the correspondence “Are we still connected?” She then disconnected me from the chat because I did not respond to her fast enough.
As of 9:45 AM Illinois time on June 8, 2016 I still have not received the e-Gift from your company which should be $214.72 ($179.88 purchase price + $14.84 tax + $20 overcharged for product care plan = $214.72). – NOT the $163.33 that Chrissy told me it would be (see attached receipts and care plan pricing with note stating in part “Walmart Gift Card or e-Gift Card for the original purchase price of the product (including tax)”.
Please respond ASAP as I need to have a phone for medical emergencies and I need to have the resources to pay for it. Thank you.
I would appreciate very much receiving a response regarding the above issue and an email with my e-Gift for $214.72 so that I can get my phone. I need a phone in the event of a medical emergency. This has been delayed now for too long. Thank you.
Regarding my prior information – I contacted Asurion regarding my e-Gift which I was told was going to be sent to me today – it was not sent. I did speak to them and they informed me that I now had to wait an additional 5-6 days from tomorrow before I can expect my e-Gift which I was told I was told I was going to receive TODAY. LIARS, LIARS, LIARS. I will be taking this matter further.
Hello,
I have been trying to get someone to contact me for a couple of months now & no one has contacted me. Please, I need someone from the corporate office to assist me. I can be reached at Kenya.hanXXXX at hilton.com
thank you.
Are you raising minimum wages to $15 hour Wal-Mart wide? Are you going to discontinue price matching to ads and online sites?
I don’t understand this PTO hours. I have been at walmart for a year. These changes they made went into effect 2 months before my 1 year anniversary. I have 7 hours of pto only! I have asked management and personnel why don’t i have more pto hours. What happened to all the hours and months i worked before the changes?? All their answers make no sense to me! The way i see it i, along with many others, got screwed. We basically lost all the hours worked and have to start over. In other words i have to work another full year to get one week vacation. I am supposed to get one week vacay after working one year. Nit with walmart. THIS IS BULLXXXXX!!
I worked for Walmart have no problem working for Walmart until I got fired for my attendance I understand that was mess up so I talked to the store owner of 0765 I waited 30 days fixed my attendance so I could come back I came back for a week and one of the management didn’t approve of me being back now he says they can’t bring me back cause the system won’t allow me back but I was there for week and there was no problem now there is I don’t understand and he says he going to talk to the store manager but I have to wait cause now he is on vacation I think that is stupid. He only does this stuff when the store manager is not there he think he runs the store
Hi Tina, would you like to get together so that we can tell this story. I too am a former Walmart employee and I’m fighting for my unemployment and no one seems to care. Have have tried emailing almost anyone in corporate and no one has responded but one person. Please email me so that we can talk.
I am writing this for my daughter listed above. This just happened to her yesterday at texas store.
i dont understand how i went on leave for high risk pregnancy and i am trying to come but they said im not in the system….yet my win # workss so i dont get it….i didnt get let go or fired and this is ridiculous….if i got let go or fired without them noticing me then its a problem and ill fight for that….my walmart does a poor job with poor managment skills especially with the store manager and HR forget about it they suck…..i just dont get it, this is uncalled for and someone needs to do something about it …. i dont understand why is it hard for them to talk or call me about why im not in the system and ect…..i need help because this is insane and not fair i didnt do nothing wrong, i almost lost my kid so i had to go on leave earlyyyy….
Hi Alexandra, would you like to get together so that we can tell this story. I too am a former Walmart employee and I’m fighting for my unemployment and no one seems to care. Have have tried emailing almost anyone in corporate and no one has responded but one person. Please email me so that we can talk.
(Sigh)…. Where do I begin. It doesn’t matter where I begin really, because no one really cares. It doesn’t matter what I say because as long as the money keeps flowing into Walmart, my concerns are simply the “cost of doing business.” I know quite a bit about Walmart. I was in management for several years and I can testify that there are massive disconnects between home office and the stores. Many managers are in over their heads and just trying to survive the never-ending storm that is Walmart. Associates could care less because the company they work for cares even less. Many are living off government subsidies because they can’t afford to live off Walmart wages, meanwhile Walmart saves billions in corporate welfare. No… The problem I am experiencing at a Walmart at this exact moment is inconsequential. It doesn’t matter. No one cares. And no one will until the money stops flowing. Then people will care. When it affects them personally. But, by then it will be too late.
Hello,
I live in a very small town, and you are about the only game in town. We have a small Safeway, that is so high in price, I shop Walmart exclusively.
I have always had to wait, in the back of the store, for my package pick up, because there is no employees around. Then I had to go track down an employee and have them call for someone to help me. This was very poor customer service, but I let it go, and never said anything about this annoying problem with WalMart.
I do not like to get people into trouble, or even get angry, but I am so very angry
and frustrated, I just had to let you know what my experience was and, has been, in the past, so that maybe you would , maybe do something about this poor customer service. In Chelan, WA. I apologize for the length of this email, but wanted to take you through, what transpired, yesterday, as well as, today.
I purchased some items on line and was notified, via email, that my purchases were in the store in Chelan. I could not go in to WalMart yesterday, so my sister said she was going and would pick up my package. I went on line to change the name of the pick up person. I couldn’t get into that order, to change the name, as my order history said there weren’t any purchases, under 90 days, on my account.
Well I called my store and they said I would have to call the 1 800 Walmart number, so I called that number, and told them to please change the pick up persons name.
She asked when my sister was going to pick up my package. I told the representative that my sister, was going as soon as I hung up. She told me that was fine.
I gave my sister all my paper work ,and even ,my drivers license, because I have had so many problems with picking up a package at this WalMart, in the past.
When my sister went to the back of the store, they sent her up front. The girl at customer service, up front, said my packages weren’t in, and neither was my sister’s.
My sister, showed, the email, from the online purchase that said my package was at the store. The Customer Service rep called back to the back room, and was told that that person would not go check. So…..
The customer service rep went back in the back room and found my sister’s package, and said that my packages were there,as well, but she wouldn’t give ,my packages, to my sister, for 24 hrs. We live 6+ miles from town, so I was annoyed that the 1 800 WalMart Customer Service Rep did not inform me of the 24 hr. wait. ( She knew that my sister was going right away to pick them up for me and one for her.)
I went in today with all my paperwork and Brenda Valencia, at customer service, promptly looked in a notebook and said my package was not in the store. When I explained to her the situation, she called Lupita up front and in the mean time called back in the back room and was informed that my packages were not in the store. Then Lupita showed up to customer service, and said I would have to have my drivers license.
I had explained to Brenda, when she asked me for my license, that I forgot to get, from my sister, before I came in today, but that I had a picture i.d. and credit cards with my name and photo on them. She told me that she was not going to give me the packages because I had no drivers license with me. So I walked away angry, so I could cool down and bit. I went back up to customer service and asked for her to call the manager.
The manager on duty, asked me what was the problem, so I explained to her about yesterday and the whole situation today. She asked Brenda Valencia, if the packages where in and Brenda, had , by then, found my packages, and Brenda again with a bad attitude, began to say no because I didn’t have my license.
At this point I was so angry that I said keep the packages, I’m done. Well I get home and I looked at my paperwork, again, and had forgotten that I had paid for the orders. So I got my drivers license and returned to WalMart, and told them that I was back, because I had paid for my order. Brenda again helped me, and I asked her what would happen if a person orders, online, to pick up in the store, only has a photo i.d. card and she told me that in order to pick up orders you have to have a drivers license. Is that true. That doesn’t seem right to me.
I have worked in Savings and Loans and so many other jobs, that customer service was demanded, not asked for, and as an employee, I was to give 110% or else loose my position.
My husband was VP for Golden State Foods, who are the warehouses for McDonald restaurants. McDonalds was their only customer, so you had better give them good
customer service, or the Company was out of business.
I am sure you know, that without good, solid customer service a business is no good.
I am not going to order again, from you online. I am done with that frustration. I may even start paying a bit more, and going to Safeway, or an hour away, to Wenatchee, WA to shop at Fred Meyers, and other grocers. This is not an empty statement, I will wait and see if anything ever comes of this email to you. A whole lot of Chelan residence were against this store ever coming to Chelan, I supported you!!! I will
share my experiences, with anyone, I can, so they won’t have to experience the poor customer service I have received.
I do hope that you will, please, do something about this store and the disconnection one department has with the others, and the attitude of your employees. Oh, I did tell them that, their service, was unprofessional.
Sincerely,
Karen Knechtel
kknechtel52 at gmail.com
To whom it may concern:
This fact just seems pretty shady to me and Wal-Mart is coming in at the losing end. An email from Wal-Mart online tells me I can pick up my site-to store purchases 7 days a week between opening time 10a.m. and closing time 10 p.m. The same timeframe is not nearly true of my local Wal-Mart. On Sundays, the site-to-store section at my local Wal-Mart closes at 7 p.m. Yesterday, I arrived to pick up my purchase at 8pm and the site-to-store area was closed. I write on the assumption that all Wal-Mart stores operate on the same schedule that is posted online as nothing indicates otherwise. No one is working those three hours that Wal-Mart might be paying someone to work. Is it possible someone is collecting money for those three hours Wal-Mart.Inc. assumes someone is working? This might also be a case that the closing time online should be altered to reflect my local Walmart’s 7 p.m. closing time.
(Regarding El Paso Walmart Supercenter
10727 Gateway Blvd W
El Paso, TX 79935):
Went on line looking for Ozark Tumblers, found some at the Tampa store off Fletcher Ave. Went ahead ordered 2 the mugs, and received a response back within minutes my order was ready for pickup. Just a few short minutes later received a phone call from the store saying they no longer had the Ozark mugs, they were out. Then approx. 2 hours later received an email conformation saying my items were ready for pickup in the store. Called the store back to speak with someone of foreign accent hard to understand and he said they no longer had the items ordered. This is after the original conformation online saying them items were ready, then an email confirming the items were ready. How can this happen? Confirmation on my account saying the items are ready, then an email saying the items are ready. What I really believe happen is the Walmart in Tampa off Fletcher Ave sold my items from under me. Something isn’t right, especially after saying the order was filled. I’m not a big fan of Walmart for starters, my wife shops there mostly on line as she did here. I am not very happy with Walmart, especially the clerk working the online orders pickup counter in Tampa. I won’t be going back in there because I don’t like being lied to. Just come out and say the truth, “Sorry but your items were sold.” Poor customer service.
Michele Tribble back to add the FACT that THE BRANON POLICE WERE THE NICE MEN THAT CHANGED MY TIRE FOR ME FRI. NITE . AND PUT THE DONUT ON MY CAR THAT WALMART IS SAYING WAS WRONG !!!
I will start here w/ my husband & I complaint , we went to Walmart auto center in branson west, mo. only as a last resource because of the lack of education they have for working on cars. It was Sat. 5-14-16 – all shops were closed – had a simple tire change & they torqued 2 of the lugnuts while removing the donut on my car & then left my husband over an hr. while trying to figure out the lye to tell my husband !! William watched them from the window working on our car & they tried saying we brought the car in that way. They refused to further work on the tire saying policy will not allow them , William left still driving on the donut , straight home only to find out the NEW TIRE we purchased was NOT the TRUNK of our CAR !! NOW we call & are told to come back in the morning STILL DRIVING ON THE DONUT to pick up the tire & of course we said to put the tire on . This gets better, they still refused to their wrong doing & set my husband away again DRIVING ON THE DONUT ,now he has the tire & in the parking lot goes to change the tire & sees that they BROKE ONE LUGNUT ! THEY DID NOT TIGHTIN THE OTHER ONES !! I STILL DO NOT KNOW HOW MY HUSBAND DROVE THAT MANY MILES -ONE WAY-15-18- X 4 TRIPS PLUS DRIVING HOME FROM WORK WHEN THE FLAT HAPPENED. Of course it is our word against them but they did refund the money for the tire that they forgot to give us. So my husbands LIFE was @ risk for their mistake that they hind behind their policy !!! REFUND-$66.50- BROKEN LUGNUT-STILL ON DONUT-AT HOME W/ OUT A CAR TO DRIVE OVER A FLAT TIRE THAT WE WENT TO WALMART ST. # 02175-BRANSON WEST,MO. I WILL BE CALLING HEADQUARTERS TOMARROW WHEN THEY ARE OPENED .Micelle Tribble
ANYONE HAVE # OR EMAIL FOR WALMART CEO/PRESIDENT? I NEED TO CALL TOO.
I have spent five hours trying to obtain a list of empty Wal Mart buildings for lease or for sale.
I work for walmart going on 19 years 9 yrs at asset protection I have partner we just hired and she is good are, Ap overview show we are high risk and should have 2 Ap they are only letting us have one are little town of Carlsbad nm has double in size from 33,000 to 77,000. store in nm is low risk and they get 1 Ap. I would like to know how this is working this way when every other store in are market is getting what their Ap overview showing. I have asked the Mapm market mgr I can’t get answer for my partner. Pleas help get an answer
Store#1167
All levels of management at this store are lacking in professionalism and no one is being held accountable for there lack of leadership or general failure. All of the daytime supports and assistants are simply failing and lying to cover it up and pushing there failures on the shoulders of there associates .for example cap team 1 supervisor is unprofessional and personally attacks associates and perpetuates gossip. The entire cap process is failing at this store because cap team 1 and 2 can not and donor do there job. They are poorly trained and do not stock or execute there tasks properly.also the overnight shift has too much dead weight,new associates who have not been trained to complete there areas in a timely manner,leading to much of the freight not being worked.and again no one is being held accountable.it is my belief that this dramatic change in the expectation of associates and management has to do with many of the Co managers and assistant managers leaving this store either as a transfer or looking for employment elsewhere.
Sexual relationships run rampant at each store, especially among the salaried management with each other. If you’re a married woman with 4 kids at home and a husband your direct supervisor will prey on you until by keeping you past your shift, isolate you from your family until you are emotionally weak enough that you actually begin to consider his little sweetness as something affectionate. Next thing you know is your cordial work relationship becomes an emotional affair and then eventually a sexual affair.
STORE #5080 in Hurst, Texas.
This is exactly what has happened with Assistant Manager Kate Newby (married w/4 kids) and her direct supervisor Co Manager Hector Penagos. Both have been involved in a sexual affair since the begining of the year. As a result ASM Kate Newby is now facing a divorce. Yet another family broken up by a womanizing manager who preys on woman that works under him at Walmart. What’s worst their General Manager was made aware of it and chose to ignore it even though proof exsist. Wow such great ethics.
WALMART STORY – PICAYUNE, MS.
FRIDAY, (LAST FRIDAY IN APRIL AT APPROX. 2:00 pm.
I thought I lost my cell phone in Walmart Friday. I was worn out from the shopping, every part of my body ached, I could hardly breathe. Thet had to sit in a chair while they checked me out, unloaded and put my groceries in my car. I was on verge of crying. Then I got to my car and low and behold, there was my phone plugged into the car charger. It was such a relief. I hate going to Walmart, as the store is too big and it is very hard for me with my disabilities. Plus they move things around. I order a good deal of non perishables online and have them sent to my house But, the people in the Picayune,MS Walmart on Friday, 4/29/16 were very accommodating to me and went far and beyond the call of duty. I called the store and spoke to the manager, thanked her, to and asked her to thank all the other compassionate employees who helped me. They could not have been nicer or kinder. Thank you to Walmart Picayune. MS store for your kindness and help. God Bless. ❤
I would like a written policy on the purchase of alcohol. I was refused sale today because my daughter was with me who could not provide an ID showing over the age of 21.
This is not legal.
I was told it was to keep me from 3rd party sales. ??? I was buying beer. My purchase, my money. What I do with it after I leave the store if my responsibility, not walmarts.
So if I had a 5 year old, I would have to leave that child at home of I wanted to shop from walmart? Because i was told that at any age it would be denied.
Also, there is nothing posted saying that everyone in your shopping party must have proof of age, 21 or older. It does say that if you, the purchaser, look 40 or younger YOU must provide a valid ID.
When I Googled Walmarts policy, it looks as if lots of others have had the same problem. Maybe its time people get together and take walmart to court?
Shopped at Walmart Supercenter #765 in San Antonio, Texas on April 29, 2016 around 9pm.
When I returned home I realized that I was missing an item that I purchased, so I immediately called the number on my receipt. An associate answered and I introduced myself and my issue of my item missing and asked if he would please check if my item was left behind at register 20. He (The associate) then responded “Do I think that this was the Holiday Inn”. To my surprise on his response, so I asked for his name and he ( the associate) hung up the phone.
Disrespected and furious, I called back the number.
When I received an answer, I immediately asked to speak with the MANAGER.
Manager Cindy answered. When I told her of my missing item her response was that I would have to come to the store tomorrow and look at footage to verify if or if not the missing item was placed in my cart.
I then address the issue with the first associate who answered on my first call to the store.
Cindy’s response was that there was nothing she could do and that I should concentrate on the missing item. I then asked her if that was how Walmart Associates and Managers address ANY issues from a customer. She replied once again that there was nothing she could do and reminded me to just come in to address the missing item. WOW!
No attempt to at least mention that Negative Response to a Customer is NOT TOLERATED and that she will LOOK in to the issue. BUT NOTHING!
To whom it may concern,
I am writing the letter to inform you of your overbearing customer service representatives of Walmart as well as possible profiling of their customers. This is a letter to doXXXXent 2 incidents that I feel do not meet standard customer service guidelines and policies.
The first incident occurred when my wife and myself were asked to show a receipt of our purchase by a greeter at the door prior to exiting on Tuesday April 20th approximately 2pm at the San Tan Valley, AZ Walmart located at the intersection of Hunt Hwy and Gary Rd. We feel this is profiling of Walmart customers as the reason for the stop was due to our soda we purchased was not in a bag. As I requested to discuss this with a manager, we observed other customers exiting the store with items not bagged and not asked to show receipts. In an effort to prove our point, we showed an old receipt, from a different Walmart, to the manager and she looked at the receipt for less than a second and said OK all is well. Upon returning home my wife called the manager of the store, Ralph Ikpelue is the manager listed on the receipt, to discuss this matter and asked him view the video tape of this harassment. As of April 28 there has been no follow up provided to us by Ralph.
The second incident occurred Thursday April 28th approximately 8:45am at the same store location. I was returning some dog treats as they were manufactured in China and we do not feel comfortable providing these treats to our pets. I am aware of Walmart’s return policy and want to report an overbearing customer service representative. As part of this transaction I did not have my receipt and it was acceptable on my behalf to receive a gift card for this transaction as well as show my government issued id, Arizona Driver’s license. During this transaction I showed my driver’s license to the customer service representative and instructed her not to scan my license. I was informed that in order to complete the refund and transaction that she would have to scan my driver’s license and I informed her that this is not the stores policy (see below for Walmart’s return policy). Without my authorization she proceeded to scan my card and I was informed the refund transaction could not be completed without agreeing to this procedure. I hesitantly agreed to scanning my driver’s license and upon completion of the transaction, the gift card was thrown on the counter by the customer representative. When I stated “you do not have to throw it at me” she stated “I didn’t, the card slipped out of my hand”. It seems all of the folks for these incidents have an answer for everything to cut down their customers.
Based on the return policy I fully understand I am required to PRESENT a valid government issued photo id. I am NOT required to allow my valid government issued photo id to be SCANNED. My reasoning for not allowing my driver’s license not be scanned is not wanting to provide this information to hackers. No one can assure me their system cannot be hacked and steal their customers information but this is a conversation for a later time. Again I believe the attitude of the customer service representative is not representative of standard customer service policies.
I would like to close by stating this letter will be sent to the manager of the San Tan Valley AZ Walmart, Walmart corporate offices and various customer review websites. It seems to me, based on these two incidents, that the training of the floor managers and customer service representatives is lacking and insufficient to providing standard customer service. My personal belief is I do not require the “red carpet” be rolled out for my purchases, but respect for their customers is paramount and the representatives of Walmart should not argue with their customers and made to feel as if they are annoying or inconveniencing the employee’s at the San Tan Valley AZ Walmart.
As stated at Walmart.com under Non-Receipted and Receipted Returns in Store Policy
Non- Receipted Returns
Walmart will accept a non-receipted return or exchange provided it meets the following conditions:
• The refund verification process accepts the return.
• The government issued ID must not be altered and is accepted by Walmart.
To return or exchange items without a receipt, you are required to present a valid government issued photo ID.
Corporate,
I’m in Marianna, Florida. I started in December of 2015 at Walmart Store#1375. I was placed in the Garden center and worked hard to earn my hours and i learned to use some power-equipment and was still in the process of learning more. I had called in one week due to being sick, I called in one day, but i had forgotten about the 1800 number, and called the store directly. I was told it would be taken care of. The next few days I found out it was counted as a no-call, thus giving me 4 occurrences. I asked if it could be fixed and I was told by my Assistant Manager that if I had actually talked to a member of management instead of the overnight supervisor he may of considered it but he denied me. I was late by 2 minutes once, giving me half an occurrence. Altogether having 4 and 1/2 occurrences, making me able to be fired. I was fired April 22 2016 for the occurrences even though my Assistant Manager had told me he would take care of it, and when I felt like he wasn’t taking it seriously I took it to a Co. Manager who said he would take care of it. I returned to work after talking with him, and later that day at the end of my shift I was terminated.
My complaints about all of this is, I worked over-time, I came in when asked, I took shifts for those who couldn’t make it, or had a no-call no-show. I never complained about having to work, I did everything that was asked of me and went beyond to learn more than what I could to make it so I could eventually move up in to management. I would like to know why, I had only 4 and 1/2 occurrences that other people who had more than me, and still have more, and those that even reach past the 10 occurrences are still there, even while some started after I had. I know not many care for their jobs nor really want them. But I personally enjoyed mine and needed it. I would like to try and have my job back in the store i was working in soon.
-N.J.T
I recently ordered an i phone s5 online, then asked to enter my zip code and i complied. Only to get the phone 5 days later, went to activate it with their suggested company straight talk. Straight talk instructed me to go to a local walmart to get it activated, come to find out that it had the wrong sim card and it wouldn;t work here. Then i find out that they won;t refund me because it was 12 days past the date of order. Wal-mart you SUCK!!!!!!!!!!! and customer service in thier Bangor Maine facility wouldn;t even try to help me out with this phone, he told me i never should buy their own product on line. GREAT CUSTOMER SERVICE WAL-MART !!!! I have called the attorney generals office in Maine, found out that it has happened to others as well. However they did tell me what to due next, WATCH OUT WAL-MART HERE I COME
I’m sorry and it’s store #5483!
I am a former associate at store number 2101 in Kennewick WA. Wal MArt is so screwed up it’s not funny. They Fired me over the savings catcher program. I was originally told by CSM Jessie at the time, who said he called management over the walkie and they said it was ok for me to do this, if a customer told me to go ahead and use their receipt and scan it into my savings catcher account, I was told it was ok to do so. Well about a year later I get called into the office, after 11 plus years I was fired , over something stupid like this. I was told it was ok, so what’s the deal? I was willing to pay back every cent I supposedly misused, so I see no reason to fire me. Change the policy without my knowledge, oh hell no. I am currently talking to my attorney over this and we are probally going to pursue legal action against Walmart as I feel that 1. I was treat unfairly as I talked to other associates in similar situations and all they got was a slap on the wrist, don’t do it again that sort of thing. 2. I feel this was in retaliation because a month before this I contacted corporate and told them to try out Legal Shield as a benefit to their associates, well come to find out Wal MArt had Legal Shield on a do not contact list. Put two and two together there. And it’s made it impossible to find another job and now I am on the verge of loosing my home over this because I can’t make the mortgage I want restitution!
That’s ok I was a former employee .. I started the 29th of March… I’m assuming like most walmarts you pick your first 3 weeks … I based mine off my training coordinator considering none of us knew how fast we would be out on the floor … well they were shocked with how well I worked , and how fast i was… week two rolls around my front end manager is on vacation. so I was told to come back on Monday and work from 4-11 so I did .. My csm worked with me on my schedule … I needed a Saturday off for church. …. I confronted my CSM manager and she said that it was ok and she would email It to the personel manager MATT!. that Saturday rolls around I checked to see if it was emailed to Matt and was not I called and talk to a personnel coordinator. . she assured me she would fix it … this 3 week rolls around I’m off Sunday – Tuesday . I work Wednesday Thursday and friday…. I go to clock out I’m an invaild user. …. I had no schedule I was fired … . no one told me … I running around trying to clock out can’t get it to work. .. and no one mentions to me I’m fired…….. I call today . Monday and I’m fired the personnel manager was rude…. I was fired over his own employees mistakes .
I purchased a 50″ hisense 4k ultra hd tv from a Walmart at 1450 university ave w I n st.paul, mn. when I got the tv home and took it out the box everything looked fine, I plugged it in and turned it on, that when I noticed the picture was bad and you could see where the screen was cracked, I returned the tv back to Walmart , just to b e told that it was my fault and they would not give me a exchange or replace my money,, the store manager told me to call the manufacturer, which I did they ask me to take a picture and send it to them the next day the manufacturer returned my email saying there was nothing they can due, this is not right, it took me 6 months to save up a nd get this tv and now I am being told that I have to accept this broke tv that I did not break, no this is not right, so I am aski ng cooperate to please exchange this tv for me
don’t feel too bad they picked up a ouch from me 4 mos. ago and i am getting the run around and they still haven’t paid me for the couch so now i am out a couch and my money. if i don’t get it soon i will be writing to the stat of florida consumer division.
after leaving the hospital I stopped by to pick up prescriptions and the tech on duty was one of the worst I have ever seen! she had an attitude and did not care how she treated anyone. but one thing for sure I will never use this drugstore again, because after letting the pharmacist know what she did I still didn’t even get an apology. outrageous! walmart in savoy illinois
Hi my name is Robert I have been a very loyal customer of Walmart for many years. I have a question though I am trying to find who I can contact about placing a bid for the mowing and landscaping at the Walmart in Seneca falls NY for the 2016 mowing season.
I have been going to the Wal-Mart marketplace by my house since the day it opened I have only had a problem with one employee I had a few meetings with the store manager and it had been great for a while but the csm I have had a issue with decided to go against her manager and then cursed at me so I defended myself and yes cursed back and now went to go get milk for my children and was told im no longer allowed at that store because the csm put in a complaint about me cursing at her but failed to tell them how she had treated me. there are cameras and microphones and they were not checked and since it takes the store manager so long to get back to store feedbacks / complaints and the csm just talks to the manager my complaint along with my boyfriends and kids were over looked. this is not what I would expect from any business I don’t know one person that would get cursed at by a manager and not defend themself.
On Monday April 4th my step daughter stop by the WalMart Gateway off Talokas RD in Columbus Georgia , and got some gas. After receiving her gas and leaving the station. My car begin to run pretty bad She made it about 75 yards from the station and the car cut off. After that time she couldn’t get it to sty running. So she call me to tell me that she was broke down. When I went out to check the car, it ran as if it had bad gas in it, And it still won’t run right. It has know power, and it back fires from the intake. And by the way the type gas she put in it was Premium. I also learn today that three other people brought gas from the same station, and receive water in there gas, They had to take it to the shop. Now I know what’s wrong with my car. This gas was purchase all around about the same time. I would just like to know what can I do about getting my car fix. It’s a Mercedes 400SE.
Please forward email address for Attorney Ronetta Francis email address.
Thank you
I placed an order 2/10/16. I have not received it yet, today is 4/6/16. After talking to many, many Walmart.com employees, that had helped me, hours on the phone, many adjustments and waiting for two(2) months , this one particular employee and supervisor told me they WILL NOT honor the adjustments. I asked to speak to someone in a higher position. I was connected with Courtney. By this time, I was totally upset and outdone. She reassured me, none of what they said was true. She not only calmed me down, she cleared up this whole messy, ugly situation. She made sure I received all my adjustments. She was very professional and so helpful. She really cares about the customer’s happiness. Courtney is very concerned about the customer, she truly want you to be satisfied. If I have another problem like this, I will most definitely call Courtney.
Hello, i’m writing as a concerned employee and customer. I know that you get all types of complaints and comments about Walmart but I would love for you to seriously think about what I’m about to say. I would like to say you give a person a title like a CEO a store manager a comanager support and area manager..you should always be a supported to your employees.. Everyday as the night associate I work my hardest because Sam Walton said it was mine Walmart and I want to do my best as if he was still alive… But the support of the management team makes me feel unappreciative the night managers don’t say hello the day managers don’t say good morning the store manager doesn’t even know I’m there I walk by all the managers they do not speak to me I have to to speak to them and tell them good morning after I worked hard all night stocking shelves … if Sam Walton was Still alive I know good and well he would not have this going on and it’s just not my Walmart it’s all the Walmarts…I have a good idea? Maybe the CEO of Walmart should go and do undercover boss at least 5 to 6 stores because I know he has the money to travel… He should get dress as a coworker put on some dirty jeans a dirty T-shirt a wig and a mustache and go as an Employee then he’ll know what his store is all about… don’t forget it always come from the top on down to the bottom maybe that’s why the customers are complaining because the associates are not happy at all..
On march 15, 2016 I applied at store 5168. On march 17,2016 I was called in for an interview. The interview was done by an assistant manager. I was told to come back on Friday to meet with store manager. The store manager said that I would be hired pending a background check. That was on march 18,2016. I still have not been contacted by anyone from walmart. I think someone needs to contact me. I thought walmart was an equal opportunity employer? I would like my equal opportunity!
Hi. I am writing this to complain about the Valparaiso Indiana store. The customer service there is horrible. I’ve worked in retail and customer service for awhile and I’ve never come across such rudeness. I price match as well and I was so displeased with that as well. Not only did the customer service representative not have the competitive adds but they would not honor my price and I had the adds. It took over a hour in check out and all my cold and frozen items were completely warm. I asked if I could exchange them since it took so long at check out and she refused. I had to throw out over $100 of cold items. It’s not easy for me to get time to come and shop when I want. I have a strict schedule and I am only able to shop on Sundays. I’ve been price matching for a long time at numerous Walmarts and this experience makes me not want to come back to any Walmart. I am a very loyal customer and I couldn’t believe the rudeness and overall experience.
I am afraid to go back to work due to what happen this morning I am 5 months pregnant and now having compaction… I put in a transfer to a Wal-Mart that is close to me because i don’t have a ride back and forth to work where I am at and all the manager are mad at me I don’t know what to do I start at Sturbridge Tuesday but they won’t give me my fills
When my mother takes her issue to corporate and tells them facts and then corporate investigates and the information or story from manager, district HR and others on chain of command …in open door policy procedure…says something different then what she has in physical proof not verbal…and corporate can see the lies, misstreatment and total disrespect and no care for her life….what will Walmart corporate do??….will you try to side with the horrible manager that has did this outrageous stuff to put my mother in her current state of almost homeless! Not able to afford food…she is full time employee been with Walmart solid 5 years…since Jan. 2016 only being scheduled for 18-25 hours a week…this week only two days …..and they hired more new people ?? She has open availability and was transfered to store with offer of Mon-Fri 8-5pm Deli off Sun….40 hours a week…she has been scheduled less hours than part time employees…she now makes less than your average part time employees (according to your new pay scale levels)….and just almost starting pay for new employees and is that how you treat 5yr hard working employees? Call me 817-500-XXXXX my name is William…that is my mothers number her name is Pam…her manager has neglected her and ignored her plea for hardship transfer, more hours, explination for how come she had her hours cut so low for so long that she is facing eviction and going to be homeless!….Manager Rene does not care…I am a Radio/Television Broadcasting major and well connected and plan on sharing this situation with all my well respected contacts in the News world and syndicated TV show.
What can i do about filling out stuff online for a walmart gift card but never recieve them
Hi my name Araxie i went and i got stuff from Walmart in 1600 mountain ave Duarte ca 91010 store code # 02401 one item i cancelled when i am purchasing and my purchase was 15 items but the receipt was 16 items amount $112.10 . I called manager he’s name (Joe) and he came to cancel hall merchandise and re-purchase back again but Joe Manager refused to give me the cancellation receipt now i have two charges on my credit card . i fill for he’s please i need my $112.10
I am writing to file a statement/claim on negligence/wrongdoing of Walmart auto center at 1300 Des Plaines ave, Forest Park, IL 60130 (store# 2204) causing damage to my car, 2014 Subaru Forester limited. I went to the store to have oil change and tire rotation service about 10 am on 3/25/2016. After 3 hour waiting around 1pm I was told the service on my car was complete. I paid $64.87 for the service (receipt kept) and then started the car about to leave. I found several warning lights on the dashboard were on (were off before the service), including check engine, cruise control, check emission, hill start assist, traction assist. So I asked the technician for help. Two technicians stopped by and operated on the control panel. However, they seemed to have no knowledge on the car. Nothing was fixed. That lasted about an hour. At 2 pm, they called the auto center manager, Mrs. Michelle Fields, she suggested me to file a claim. So I wrote everything on customer statement form (WMP-73B). Mrs Fields and I both signed the form. At 2:20 pm I drove to leave. After one mile driving, the oil temperature warning light was on. I did not feel comfortable to continue to drive. So I came back to the store. The manager and technicians pulled my car back to the garage and rechecked it, and did not find anything. I asked them if it was safe to me or car to drive back home. Their answer was yes. At 3:30 pm I drove the car back home. The duration of my stay at the store was about 5.5 hours.
My impression on the staffs including the manager was careless, unprofessional, incompetent, lack of knowledge. The name of the auto center manager was Mrs. Michelle Fields, The names of the two technicians who did service on my car were Glandon H and Horace H.
I made an appointment for Monday morning (3/28) with Grand Subaru at 125 W Grand Ave, Bensenville, IL 60106 right after I got home. I had not driven the car until this monday morning. The dealer checked the car and stated that transmission fluid of my car was drained out at oil change and was not replaced, that caused damage to the transmission, which needs to be replaced.
I have made multiple calls to the claim department this afternoon (I recorded the time and names) and only left voice messages. No one has contacted me since the incident.
hi my name is tarsha i been with walmsrt store number 2012 for three years and i am moving and I need an emergency transfer due to I ain’t going to have a ride to north Oxford and I don’twanttolose my job… I already talk to my store mangerbut ourstore already lose five people so I can’t get it I don’t know what to do now
I have not received my W2s .What do i do?
March 28, 2016
Wal-Mart Stores Corporate Office 702 S. W. 8th Street Bentonville, AR 72716
RE: Quincy L. A. Springs, IV, Manager at the Wal-Mart Store #3008
Dear Sir/Madam,
My name is Yvette Clayborne-Spruill and I am the CEO/Founder of The Norman Spruill House Foundation (TNSHF). We are a 501 (c)3 nonprofit charitable organization in good standing with the Secretary of State and with the IRS located in the state of Georgia.
My purpose in writing this letter to the Wal-Mart Stores Corporate Office today is to formally complain of the poor customer service that we encountered with one of the Wal-Mart’s store managers in regarding to our community service request. I made the request to the Wal-Mart Store located at 835 Martin Luther King, Jr., Drive, N.W., Atlanta, Georgia 30314. That store location number is #3008 and the store manager’s name is Quincy L. A. Springs, IV.
On February 17, 2016 I visited the Wal-Mart Store #3008 and personally spoke with the store manager by the name of Quincy L. A. Springs, IV regarding our request to receive specific community service donations. Per the attached letters of correspondence and emails to the Mr. Springs you can see that our request was ignored. To add more insult to injury Mr. Springs sent me a rather discourteous, uncouth as well as ill-mannered behavior “iPhone” text message response. ONLY after learning of our compliant; that our office placed either on-line and/or my telephone conversation that I had with one of the store’s associates, did he finally respond.
After reading Mr. Springs insulting and negative undertones in his “iPhone” text message to me. I found it further disgraceful for him to be called a representative of the Wal-Mart Corporation and further refer to the merchandise at Wal-Mart as if it was his own personal property. As he stated in hi text “…please tell me on what grounds should I use my limited donation dollars to an organization that would not give me the benefit of the doubt”.
We feel as though Mr. Springs was given over four weeks to adequately and properly respond to our community donation request. “IF” the Wal-Mart store location #3008 was not able or
PAGE TWO Wal-Mart Corporate Office March 28, 2016
capable to meeting our donation needs, Mr. Springs had ample time to let us know in order for us to seek out another Wal-Mart Center.
Our organization has reached over 50,000.00 individuals within the past four years who lives in many diverse communities and without shelter within the Atlanta, Georgia metropolitan area. The Tea-Party that we hosted at The Sadie G. Mays Health Rehabilitation on Saturday, March 19th would have been another community outreach event that we pride ourselves doing by finding needs to fill. By us not receiving the donation support from the Wal-Mart store #3008 and the lack of time management by the store manager in conjunction to his failure to communicate properly we feel as though it was an opportunity that was lost. As well as to provide those donations to the seniors who are impacted in the low-income area of the City of Atlanta. For that reason we were deeply sadden as well as disappointed in the arrogance displayed by Mr. Springs in his “iPhone” text message to me on the evening of March 17th.
It is our hopes that you someone from the Wal-Mart corporate office look into this matter and have it properly addressed to Mr. Springs. We are in the process of scheduling another community service event for one of our local veteran communities and it is our hopes to receive those donations that we requested on March 19th be given for our event in the month of May.
It is my understanding that this is not the way that the Wal-Mart organization conducts their business with valued customers as well as community organizations. I welcome the opportunity to discuss matter further and to learn of how someone from the Wal-Mart Corporate Office can propose to prevent a similar situation from recurring. I look forward to hearing from you soon.
Sincerely yours,
Yvette Clayborne-Spruill CEO-Founder
Cc: file TNSHF
Attachments:
• Letter Dated February 17th 2016 and March 22nd 2016
• Email correspondence dates Feb 18th, Feb. 25th, March 1st and March 17th
I live in Houston Texas and I shop at the Walmart On Walters rd and F.M. 1960. I went to customer service service to return some clothing that was to small. I bought the items in Hammond, Louisiana. I had the receipts and the tags from the items. They could not find the items in the system. The customer service manger who name is Veron came over to assist. He was very rude and refused to help me he stated he has to many people with problems. He told me since they could not find the items in the system I would have to take them back to the state where I purchased them. I told him I was passing through Louisiana and don’t live there. He stated that is the only way I would get my money back. The total was only $19.75. I asked him than why can’t he help me. He stated if I needed help than I should pray and maybe someone will help me. I told him I did not need to pray he was there to help me.
It started with me trying to order online at around 11 this morning but could not get to where I wanted, I called talked with Maria I was told that you were having a problem with walmart.com gave my name and phone number and email she stated someone would contact me, no contact went back on line at around 4:30 pm still could not finish order, called again to 800-966-6546 did not get women name but tried to explain my problem with your web site would not listen to what I said and hung up, did go back to web site somehow finish order and got an order number I printed out my order, at around 6pm went to check on order your web site stated it could not find my order, called again talked to (not sure but maybe) Brian he could not find order even after giving my CC number, email and phone, while on hold check my CC account and the charge was on my card (pending). I was told there was nothing that could be done, I would have to go thru the ordering again. Needless to say I have cancel everything and dough I will be shopping at walmart in the near future. You just lost a customer, I guess you don’t need an over $550 order.
My name is Daniel Wright and I use to work at WAL-MART 1354 in Washington, NC . I was ther from 2004-2007 a loyal worker,and in 2007 I had to quit because I was framed and discriminated aganist by 2 black guys. One of them at the time was the overnight manager and the other was my co-worker. My co-worker was a black guy who didn’t like white people and tried to start a fight with me back in grocery receiving andI told him look we both have a job to do so let just do our jobs and the overnight manager came in receiving telling both of us to go to the office, so we did,but I could not explain what happen because all the overnight manager was doing was blaming me sticking up for the other black guy, I also think that manger framed me in the computer by saying I was fired when What really happen I had to quit because of them. I have tried to go back to Wal-Mart but all I get is the run around for something that wasn’t my fault. The store manger at the time Reed Clark wouldn’t hear what really happen. Now that 1354 has a new manger I stil can’t get back on I keep getting the run around. Now I am trying to get on in Greenville NC on 10th street and I still might get the run around.
You wouldn’t be
Wrong
I was a New Hire Employee
At Wal-Mart in Az .
The only Employee who the Night manager and supervisor took advantage of my position as a overnight sticker.
They had me doing 3 different departments of stocking ,pallets overstock & Zoning.
I never received any Information on how to check my schedule for work.
I was Terminated for No call No show but remind you Never shown how to check where for my schedule work days and hours.
When being Spoken too by Manager she Laughed and smiled at me while saying I terminated you .
Told me if I want to fix the problem Go speak to the Head Honcho in charge .
Next day
Picked up my check Spoked to the Head Manager which I never met
She says: I know who you are.
We both step into her office
She says you should already know how to check your schedule!
I reply: I asked about how to check my schedule so I know what days to come in and worK.
She says:with outrage and frustration manner -Do you want to work here or not, I’m not gonna stand here and pull hairs with you and have you waste my time.
I then simply walked out
With No reply
I Also was called a retard by a department Manager
No Respect for employees
Like they say in their meetings before night crew starts : We don’t play games! Which clearly they do.
Power trip Managers
&
I will not ever work for if given the chance to go back or Even shop at Wal-Mart ever again
Store 4588 in Orlando on Princeton St.
I went to purchase bread twice now and they were completely out of most items including Great Value.
I was told by an employee that management has decided to not allow the vendors to keep back stock in the store! In what world is this good business? You are loosing sales and customers! Someone needs to be demoted and retrained or fired. No wonder Walmart is closing so many stores!
03-09-2016
Nelson M.: (Listening)
Nelson M.: Thanks for chatting with Walmart.com! I’m Nelson M. and I’ll be
assisting you today.
Beverley Davis: Ty did you get my question?
Nelson M.: Yes, I did
Beverley Davis: When I try to choose “pick up at store…it brings up my local
store zip code
Nelson M.: Do you receive an error message?
Beverley Davis: no
Beverley Davis: it just brings up my local store zip code for pickup at store
location
Beverley Davis: I am shopping on the store in Marysville Wa. My local store is
Buckeye AZ
Nelson M.: You should be able to add a different store for pick up
Beverley Davis: store at 8713 64th st NE Marysville Wa 98270
Beverley Davis: I am trying to add the same store for pick up…the one in
Marysville
Beverley Davis: The one who’s site I’m shopping on…..when I click on see
availability for store pickup…..it puts in my AZ zip code automatically
Beverley Davis: Which doesn’t show me if it’s available for pick up at the
Marysville location
Nelson M.: You should see a button that says change location
Beverley Davis: Yes….I am at the location I want to be at….The online store in
Marysville, Wa 98270
Beverley Davis: My LOCAL store is in Buckeye, AZ 85326
Beverley Davis: When I try to choose pick up at store……it automatically puts
in my AZ zip code…..I don’t want to pick it up or see if it’s available in AZ
Nelson M.: Hold on a moment please
Beverley Davis: ok
Beverley Davis: FYI….I have tried it in reverse also by ordering at my AZ store
and having it picked up at the WA store….but to see if it’s available at the WA
store is impossible because it AGAIN puts in my AZ zip code
AUTOMATICALLY!!!!!!!!!!!!!!!!!!!!!!
Nelson M.: I’ve updated the store you need in your account information and
you should be able to see this store during the checkout process
Beverley Davis: AND to add injury to insult….I cannot call and order over the
phone because Walmart will not take a credit card over the phone!
Nelson M.: I recommend clearing the cookies, cache and history from your
Internet browser and trying again
Beverley Davis: ok I will try again….ty
Beverley Davis: they are cleared CONTINUALLY
Nelson M.: The store information should be updated this time
Beverley Davis: Free pick up in 85326 store not available is all I can get
Beverley Davis: I CANNOT get availability for pick up at the Wa store even
though I am on their shopping their store
Beverley Davis: shopping site
Beverley Davis: I have been at this for 1 &1/2 hours so far
Beverley Davis: It’s absolutely ridiculous
Nelson M.: Probably the item is not available to be delivered at that store
Beverley Davis: how would I know that??????? It only gives me the Buckeye,
AZ store availability
Nelson M.: Can you provide me the name of the item?
Beverley Davis: 2 items Nicoderm CQ 21mg and
Levana Ayden 3.5″ Digital Video Baby Monitor with Night Vision Camera,
Temperature Monitoring, Talk to Baby
Levana Ayden 3.5″ Digital Video Baby Monitor with Night Vision Camera,
Temperature Monitoring, Talk to Baby
Nelson M.: Accordingly with our records this item is sold and shipped by a
marketplace and that’s the reason it cannot be shipped to the store you need
Beverley Davis: which item?
Nelson M.: The Levana Ayden 3.5” Digital Video Baby Monitor with Night
Vision Camera, Temperature Monitoring, Talk to Baby
Beverley Davis: ok The main one is the nicoderm so how do I tell the computer
I want it picked up at the Wa store the Marysville store
Beverley Davis: Since it won’t take me to the Wa location when I push the pick
up button and just say unavailable in Buckeye…I can’t even get to the person
picking up name
Beverley Davis: Which is required if not yourself
Nelson M.: You preferred store locations has been updated and you should
have that store available
Beverley Davis: Ok, I will refresh and try again
Beverley Davis: Copied from actual site:
See all shipping and pickup options for 98270
Beverley Davis:
Shipping
Type Arrives
Value shipping Mon, Mar 21
Standard shipping Tue, Mar 15
Expedited shipping Mon, Mar 14
Rush shipping Fri, Mar 11
FREE Pickup
Availability near you Available
Buckeye — 1060 S Watson Rd
Not available! You can see the zip code and city don’t match!
Nelson M.: While I have you with me I want to let you know that you may
receive a short survey at your email address after this chat disconnects to
evaluate your experience with me today. I’ll appreciate your feedback
Beverley Davis: Hide all shipping and pickup options for 98270
Beverley Davis: But the problem is not resolved. I have had this happen
several times and have managed another way around it but I’m not going to
do that anymore. I am FED UP and want it fixed so that I can buy at any
Walmart and have whom ever I choose pick it up! What is so difficult about
that?
Beverley Davis: Do you see that it says see all shipping and pickup options for
98270? Then is says at the bottom….Buckeye NOT AVAILABLE! I don’t give a
XXXXX if it’s available in Buckeye!!!!
Nelson M.: I’m sorry for this whole inconvenience, but I have updated your
preferences and you should be able to choose the store you need unless the
item is not available to be delivered at that store
Beverley Davis: I don’t think you are going to appreciate my feedback . Yes I
SHOULD be able to choose the store I need for PICKUP
Beverley Davis: Not shipping….PICKUP
Beverley Davis: I still cannot complete my purchase and there is absolutely
no reason I shouldn’t be able to. There is a glitch in your system that needs
fixing. What do you suggest we do about that? Maybe there is the webmaster?
Is that his job? Can you connect me to him? An online Walmart shopping tech?
Nelson M.: So you want to place a pick up today order right?
Nelson M.: That kind of orders you need to confirm first if the item is available
at the store since they taken from the store’s inventory and the item you need
may not be available at there at this time
Beverley Davis: Yes, I wanted to. A pickup of Nicoderm CQ 21mg at the
Marysville, Wa 98270 store by a person other than myself
Beverley Davis: THAT IS WHAT THE PROBLEM IS!!!!!!! I CANNOT CONFIRM
AVAILABILITY AT THE WA STORE
Beverley Davis: IT WILL ONLY TELL ME IT’S NOT AVAILABLE IN BUCKEYE!
Beverley Davis: That doesn’t mean they don’t have it. It just brings up the
wrong zip code AUTOMATICALLY and won’t let me change it!!!!!!!!!
Nelson M.: I advise you to call to the store at (360) 386-3004 to check the
availability of the item since is not possible to check it online
Beverley Davis: It should be available to check online. Am I right about that?
Beverley Davis: Plus…if I do that….I still can’t get to the part where it asks if I
am picking it up or someone else is and SOMEONE ELSE IS!
Nelson M.: Is not always possible to confirm the availability of an item online
and that’s why the system shows you the store where the item is available
Beverley Davis: There is something wrong with YOUR system and I WANT IT
FIXED!
Beverley Davis: It hasn’t shown me where it’s available
Nelson M.: It’s because the store availability is not available online at this time
Beverley Davis: any where for anything?
Nelson M.: It’s not available for this item
Beverley Davis: Yes it is…….other stores have it
Nelson M.: If the system doesn’t show the store you want to pick up the item
it’s because the item is not available there
Beverley Davis: You have been exactly NO help. I will be calling and will
continue to call until this is fixed and if I have to talk to someone at the
corporate level…….I will……trust me here….this is not over and this entire
conversation which has taken up a BIG block of my time will be saved and
sent. You are absolutely wrong in what you are saying.
Beverley Davis: My claim is that it doesn’t matter what Walmart Store I shop at
online. It automatically will ONLY check my LOCAL store in Buckeye AZ and is
should NOT BE THAT WAY. That glitch in YOUR system needs to be FIXED
Nelson M.: I’m sorry not to be more helpful at this time, but since the item is
not available at the store you need, you won’t be able to place a pick up today
order
Nelson M.: Currently, we are unaware of any technical problems that might
affect the availability of our website, but I’m going to report your case to see if
this is something we are not aware of
Beverley Davis: Oh? It’s not available at store #3801? Are you sure?
Nelson M.: As I told you before, if the system doesn’t allow you to place a pick
up today order at the store you need it’s because the item is not available
there, only at the stores that shows you
Nelson M.: Are there any other questions I can help you with today?
Nelson M.: I’m sorry; since I haven’t heard from you in a while I will be
disconnecting this chat to move on to the next customer. Thank you for using
Walmart.com chat. We greatly appreciate your business, I would like to let
you know that there might be a survey afterwards about my service and our
website. Have a wonderful day!
Nelson M. has disconnected.
————————————————————————————————————————–
I called the Marysville Wa store at 360-386-3400 where I spoke with Sam at
3:30 pm Az time, regarding availability of product..(and yes..they have it), and
By the time I got back to the computer, Nelson had hung up on me.
I called back The Maysville Walmart and spoke to Gabriel, (a woman), who
suggested I open a Walmart account in Sandy’s name and just use my credit
card as the payment on her account. So MUCH more helpful than over an
hour with Nelson. I will try it now.
It worked. I can now use an account with Sandy’s name and address but my
credit card as payment!
————————————————————————————————————————-
To anyone who may give a sh*t, 03/10/2016
I am telling you there is a problem with your Walmart online shopping website
that deflects ones ability to shop and pick up at a different store IF they have
chosen a local store and the Walmart website stores that information! You have lost several hundreds of dollars from me over this issue over the last year. I resort to Amazon!
Sincerely,
Beverley J Davis
Buckeye , AZ 85326
623-251-XXXXX
bbuzzdavis at earthlink.net
Need a store in Pipestone Minnesota….would be great business venture even though not a big city/sales would be great. We deserve your store too..thank you
I was with my daughter outside our Sylvester, GA Walmart selling Girl Scout cookies. We were approached by the site manager Timothy Pearce, and was told “You can not have your signs up OR on my building, and the girls can not ask for people to buy cookies to my customers going in and out the store”. His aproach was very disrespectful and nasty, and became more worked up as my other assistant parent said they were going to call cooperate. I understand the signs not allowed being on the building, but how do you expect girls to sell their cookies? By standing their and being anti-social? I seen girls who do not ask people to buy cookies or talk to them, and to me, it makes me not want to buy them because it is rude to just stand there and not provide customer service. Like I advised, his approach we very distasteful and it did have a impact on my daughter. My 13 year old daughter stated “You can not talk to people like that, especially if you are a manager. I wouldnt. And now I am out of selling cookies”. We were told the other parent who threatend to call cooperate had to leave, and we have to have 2 girls and 2 parents at a booth to sell, so I offered to just leave all together. The site manager advised he is banning the other parent due to the parent saying he is going to call cooperate (you can not ban someone for that kind of reason by the way). Please resolve the issue with that site manager and please look at the camera footage if needed.
*there instead of their *
F-Savemart suck fire them all
I had a recent incident with an associate at one of the Walmart stores in Texas and I will gladly be contacting my lawyer because of it. Walmart has very bad policies when it comes to customer service, and hiring unprofessional employees do not make it any better. I guess Walmart, Inc. has so many stores and make so much money by the hour that losing one or two customers doesn’t matter to the company. I will no longer shop at any Walmart store and will gladly give my money over to stores like Target and Kroger even if they are more expensive. I’d rather be treated with respect when I spend my money, Walmart will not get any more money from me and I will gladly spread the word in hopes that others will stop shopping there also. It is a shame that these mega-store chains are more concerned about money than taking care of the customer. A little customer service goes a long way!!!!!!!!! And I bet that no one even contacts me regarding my complaint cause Walmart cares about nothing when it comes to their customers, and when I worked there they didn’t give a damn about me either. That’s why I’m no longer with the company! Shame on you Walmart.
This company gets worse by the minute. After having them spill paint all over my new car because some idiot didn’t know how to seal a paint can and then having to track down kayaks for 4 months because of course one showed up damage and was stuck in Boston forever, mind you I only live in RI and could have pushed them home from Boston faster, they have now sold my phone number to a telemarketer. How do I know this? I asked them where they got my number. I asked Walmart to lose my credit information as well as my phone number. What do they do…………SELL IT!! I bet the marketer was really happy about the message I left for this company. Where to go and how to do it!!! I will drive a half an hour happily not to have any dealings with this company.
I complained to Walmart 3 or 4 times about how they send packages and I still gave you a chance just to have yet another order arrive at my house destroyed. So now again I have to waste money and time returning this or sending it back. Money that this company does not reimburse me for. Oh and again I will have to wait another 2 or 3 weeks to receive my order and hope it’s in good condition. I am beyond fed up with the lack of care you people show to hard working people who obviously are wasting their money show with this company. I have posted the pictures of how my items arrived and plan to send them to your Corporate office. I refuse to pay for this and I refuse to have to waste money and time in cabs and on post office lines because you people have no regard for anything other then taking our money. I will make a big deal of this on your Facebook, instagram and any other social media page that has the walmart name on it. This is the most pathetic customer service I have ever received. Nevermind that I have to pray I don’t get bugs since it was food items I ordered that came in wide open or in crushed boxes with pancake mix spilled on everything because the people you refuse to train thought it was smart to pack light box items and a bag of pancake mix in the same box as heavy juices. So thank you walmart for once again wasting my time and money and this time losing my patience.
On Jan. 31, 2016 I ordered 2 bikes from Walmart for Site-to-Store order. The bikes have been sitting at Fort Pierce, FL since Feb. 8, 2016 which is 1.5 hours away from the Boynton Beach, FL store. At this point(Feb. 17, 2016) that has been NINE(9) days. I could drive to Fort Pierce and pick them up myself.
Walmart executives need to made aware of the inefficiencies and problems within there distribution system, which once was noted as the world’s best….what happened??????? This situation is even more frustrating in the fact that when the bikes do arrive, I have to go to the store and personally request that the bikes be assembled to prove that I purchased the bikes. I have already paid for the bikes and personally at the store requested the assemble upon arrival, but they say I have to come back when the arrive and ask for them to be assembled! Unbelievable????? I only hope that one of Walmart’s executives reads this and responds as this situation needs further investigation with answers to me about what is the problem. Never again will I deal with the Site-to-Store method as they have had my money since Jan. 31, 2016 and today is Feb. 17, 2016. Multiply this by 1,000 customers and that is a lot of money that Walmart first collects and uses before the product is actually delivered!!! What is going on????? Perfect opportunity for another corporation to come in and be competitive with them. Very discouraged and disappointed with Walmart….not the old Walmart. Shame on you Walmart!
I was recently shopping with my wife and she grabbed a case of Apple beer for herself and I!
When we went to the register we unloeaded our cart and the cashier carded both of us, I explained I had left my wallet at home that my wife had hers with her, the cashier denied us sale even though my wife produced proper identification and she was paying for the product! Since when is it against the law to sell alcohol to someone over 21 and with ID I asked? The cashier told me she could get fired? I asked for a manager, the manager also told me that because I didn’t have an ID they could not sell her alcohol and that the cashier and the store could get fined that was walmart policy. I found no such policy when I looked at their policy and proceedure, furthermore, According to the IL alcohol commision whom I did confirm this with, It is not illegal to sell alcohol to someone with proper ID regardless of who they are with the retailer cannot be fined, unless the retailer has direct knowledge of the person buying alcohol for a minor, which short of the person handling it or handing money to the older individual is impossible! The person purchasing the alcohol is the only one who legally needs to provide ID, it is then on the responsibility of that person not the retailer, I currently got no answer from anyone on the matter! I’m also not the only person having this issue, walmart is carding teenagers with adult parents purchasing alcohol with a valid ID! This is ridiculous!
Also forgot to mention my wife is 31 and I am 30, I have a full beard and do not look under 21!!
The computer asks if under the age of 40, not 21. I don’t know why but that is what the register prompts us. We can look at both IDs and if both are over 21 but under 40 then they put the youngest birthday in
Dont forget your damn wallet moron!! This is a legal requirement not a corporate one. you need to take this complaint to your state office. Come on now!!
Also, if the teen is going to be drinking it and we don’t check their ID and they end up drinking and driving and get killed whoever sold it to them will get in trouble along with a parent who let them drive. Whether or not a parent lets their kids drink in their house it is still against the law so if someone found out there’s a potential for getting in trouble. Y’all make your own decisions but if yu let your teen drink and they’re under age of 21 then both the underage person an the parent is irresponsible. Teach them to drink responsibly not abuse it. That’s damaging their liver and brain and blood at a young age.
I am asking that your company stop selling BLU products.
1. The BBB rating on this company is F multiple complaints, bad service, rude customer service. This Business is not BBB Accredited
Blu Products, Inc.
Phone: (305) 715-7171
Fax: (305) 436-8819
View Additional Phone Numbers
10814 NW 33rd St STE 100, Doral, FL 33172-2190
BBB® Non-Accredited F Rating
On a scale of A+ to F
Reason for Rating
BBB Ratings System Overview
–
2. Also your stores now trying to pay my bill for the family mobile is not acceptable.
When shopping at you store #03729 I was told that their system has been changed and now we need to have our account number with us to pay your bill.
I use to only walk in and give my phone number and they were able to look it up and I could pay my bill.
Now I had to go back home and get my account number to go back to Walmart just to pay your bill. This is not good service.
3. Your customer service line had me on hold for about 15 minutes and then Darren finally answered the call. He sounded really tired and told me that he is sick. He should have not been at work sick, getting others sick, and try to talk to customers which he was not very alert and attentive to my needs. I had to hang up on him.
4. Your Walmart family mobile web site needs work, I tried three months in a row to pay my bill, and when I entered my correct information, it came back saying that my information was not correct and because I entered the information (only once) it said that I have entered two many times and I would have to wait 24 hours to try again.
Again bad service from your company.
On Feb. 6th 2016, sat…Got here @ 7 am to have a new tire put on, the manager was the only one that was here, his 3 employees did not show up At All..he was very apologetic (John), there was 1 person ahead of me. Here I stand, its 9am now, and this is Ridiculous!!!!!! This is not the 1st time I’ve been here @ 7am, usually bring my car in early on sat. mornings for the oil change, Always a long wait. So i’am writing now because i’am frustrated & tired of waiting!!! Walmart, Frederica St. Owensboro, KY 42301!!
On Feb 4, 2016, at 9:45 PM, Jose Nevarez wrote:
Dear Mr. Mc. Million I am not sure that this letter will get to you, but I sure hope it does. Tonight at one of your stores ( Hypoloxo & Military Rd Boynton Beach Florida )
A jung man that had just gotten of work went into your store to buy some boots, he realize that he was short 10 dollars so he started to wave at his mother who was
outside the store have her bring him the rest of the money. In that that instance the security personnel jump him and accuse him of steeling. It was very disturbing to see this
and frankly discriminating since the jung man had not even step out of the store. Several people took videos and argue with the security the fact that it was wrong way they where doing
but to no use. I felt compelled to say something hopefully to some one that can make a difference. Needles to say that the police had to arrest an innocent jung men
and damage his record over some wrong doing by the people working for you. Please get back to me I believe that this is not the way you like your employees to be behaving.
I can put you in contact with the mother of the jung men.
Thank you
JN Exclusive Wood Work-Consulting Inc.
Jose E. Nevarez / President
Lake Worth Fl. 33463
561-523-XXXXX
jnexclusive@XXXXXX
Mr. Nevarez
I would like to know if you received any response to your complaint? I have a similar situation, but it is with my daughter.
Please let me know as soon as you can. I need the issue resolved and am not sure if this is the right place.
Thank you
you.dont.carry,eureka,washable,cup,filters,dcf25,i,just,brought,this,vacuum,you,should,have,these,things,in,your,stores,all,the,time
I’m very upset because, I went to Walmart looking for some Havoline motor oil 10w40 for 3 weeks in aroll and there was none on self. I come home and placed and order online for Havoline motor oil 10w40 and when I went and picked order up order at store, they told me they where out of stock and give me mobile one 10w40 motor oil. STORE # 1290
Okay I work at Walmart and well as of now we have a front end manager making rules out of no where, we can’t clock out even 2 minutes early and if we clock out 2 minutes pass our time we get in trouble for it, I Dont know if this is handed down from headquarters but it is bull because if I get left on self check out I am sol because half of our csm run around playing on their phones or take more breaks than they are suppose too, even the managers playing around on their phones but if I a cashier say anything to them they freak out. Well if I was on my phone I would have been written up. So I wish corporate would take a look into all their non metropolitan areas you know the ones that rarely are touched, and find out that these walmarts run their own show, our manager tells us in private if we have a concern or issue that we are nothing more than our positions and we can always be replaced. But when corporate does walk in they act all nice and make sure they are working.
I have heard many people and seen many go to others stores like H.E.B to get better prices and work.
I am tired of seeing good people bullied and become fearful of their managers because they say use the open door policy and when in fact it is the managers and their goons that make the issue for us.
A managers CO’s are the reflection of who he is and those he surrounds himself with.
So if corporate would look at this message and realize they need to look deeper into their stores and realize that we the employees the ones who up hold their store are important. I am tired of the corruption in this and other places if you want people to embrace your store then you need to embrace them (employees) and try to understand them. Yes some make stuff up but others Dont and wish that someone would come fix these issues or bring them to light. It is always the wrong people who get the highest titles.
Why is it when items goes on sale at other stores, walmart is out of the same items???
Or Ribeye $3.98 lb. walmart will not give it to you because it is cut thin, or thick. give me a break…
I WILL NOT DO BUSINESS WITH WALMART AGAIN. I WAS SPENDING OVER $600.00 MONTHLY.
This is a copy of a letter I mailed to Mr. Jeffery Bonno, store manager, Potsdam, NY Walmart:
Let me inform you in the beginning I intend forwarding a copy of this letter to Walmart Human Resources,
I am the husband of Susan Strate, recently terminated from your place of employment for using too many sick days. This was done, as I understand by a manager who had just started working this particular shift that day. Done, I may add, without any consideration for the quality of work my wife presented as well as the rapport she had developed with many customers. She was noted for being pleasant and jovial with those on whom she waited. Is good customer relations a trait no longer valued in retail merchandising?
Not only this, she was also frequently approached by co-workers to help with problems or explain processes.
Granted, there are those who would take advantage of calling in, and there must be regulations concerning that, but in the same instance not all people can be judged fairly by one set of rules. I can assure you as one who has been there during these times of illness, for her to have come to work in those conditions would not have been advisable. Besides, would you want your cashiers sneezing and coughing (or worse) on customer’s foods as they are being rung out? I should think not. I have heard of one young lady who came to work with conjunctivitis for fear of missing a day, and at least two customers noted the condition and were not pleased, being that it is extremely contagious.
All of this is neither here nor there. What’s done is done.
The problem I have is the way in which it was done. After putting in a full day of work your Front End Supervisor (I believe the term is correct) Kristi Sibbits and ZSM Amanda (I apologize for not knowing the woman’s last name) called my wife into the front end office, instead of the personnel office. They lacked compassion in the way they addressed her. They were rude and totally uncaring in how the termination affected her.
This is a woman who worked hard for you, a woman who depended on the income she drew from Walmart. The callousness of your managers was despicable. To add insult to injury she was led back through the store to her locker, after unceremoniously having to surrender her vest and tag, and watched while she retrieved her belongings. Then escorted to the doors like a common criminal.
The people in your employ deserve better than that, and I believe it is just the tip of the iceberg. I understand new rules will go into effect toward the end of the month governing call-ins, lateness, meal violations, etc. Are you purging the employees who might have benefited from these new guidelines?
In any event, Gestapo-like tactics are reprehensible. Power trips are imprudent. My advice; muzzle your dogs before they bite the wrong person.
Sincerely,
Barry Strate
Go to the press. This is so horrible. Walmart is a shameful company.
I have been a loyal customer of the Walmart store in Southlake, TX for as long as the store has been in our neighborhood. The store has just closed and I am very disappointed!! I have always found everything I needed. However I just returned from the Walmart neighborhood store located in Keller, TX and was very disappointed, They did not have Lamb nor Salmon and several other items that I wanted. I know road construction near the location in Southlake was a problem but it almost finished and will have a six lane highway making it easier to enter and exit. Please give us another store in our area. Sincerely, I LOVE WALMART…
Up hold your policy’s) I have been coming to Walmart stores for over ten years and just last week ,I was celebrating my tent year ” and the worst thing happened to me at Walmart ,I paid for a pair. Of boots there that said ( water proof) and the boots was not water proof , because my socks had become wet from me just being out side for just fifteen minutes, and when I went to take the boots back they would not return my money or give me a new pair of boots ( are you this big that you can’t live up to your policy’s, I live in the Philadelphia area and I go to the Walmart that’s on Roosevelt boulevard in Philadelphia PA, ( its the only Walmart there so its,not hard to find; live up to your policy’s and stop being so cheap
I have been a customer of Wal-Mart for years, and even an employee. I love many aspects of Wal-Mart and what they as a company provide. My review isn’t against Wal-Mart but more to one of the products they sell and the Services that go with the product.
For 5 plus years I have used the Walmart Money Card offered by Green Dot Bank. I have had several small problems with them as the years have gone by as well as a couple of major issues including fraud against me and the card.
Today I cancelled my Walmart Money Card and recommend to all people to find an alternate banking method. The Green Dot Bank is the actual service provider to this card NOT Wal-Mart Corporation. I have a refund that was issued to me 3 months ago, and to date I have not been issued the credit. Every time I call the customer service line I get a run around and I still have never been issued the refund.
Wal-mart offers other card services and I suggest that they dis[pose of the Green Dot Bank issued cards. If you are a shopper of Wal-Mart I suggest you stay clear of the Walmart Money Card due to the poor customer service as well as the inability of many of the representatives to speak and/or understand English clearly.
I have contacted Wal-mart directly to see if they might be able to assist me in getting my issue resolved with the Green Dot Bank, because it truly reflects negatively on the Wal-mart name and have not received any real help. I truly wished that there was more concern for the consumers.
My son was so excited to be fine his first job .He wore his Walmart vest with much pride said he loved working there even if he felt he got the jobs none else wanted to do cause he never said no. He became very sick w bronquituis and was having episodes where he couldn’t breath so he had to be in and out of the hospital for a couple of weeks.He made sure to follow rules about missing work took all doctor notes and release papers from the hospital to make sure he kept his job cause he loved it so. Upon his release from the hospital he let them know he was OK to go back to work they told him yo go back Friday and when he did they gave him his termination papers. He was so disappointed being sixteen he figured they’d care. What gets him more is that he would have rather give his 2 weeks notice and leave in good standing rather than get terminated. I as his mother feel it was unfair specially when he’s such a hard worker and he really hated being out during his illnesse he really thought he had a future with Walmart………
Disappointed Mother
You need to contact an Attorney, and file a law suit for wrongful termination.
Mom I understand what you are saying, my son was set up to be fired. He is a college student and was happy to have his job at Walmart, he was so happy he would leave home to get there a couple hours before. He was hired for the garden shop, and every night I would ask him about his day, everyday it was some place different, I began to understand that they were passing him off because they were to lazy to train him. He went to one of the managers to let her know that he was missing a vast amount of hours which turned out to be thirty hours of unpaid time he had worked, she told him she couldn’t help him. The next day I called to see why they couldn’t help him and was told they couldn’t talk to me. By the way his schedule was written out and given to him for that week, before he left on Friday he asked his supervisor if he had to work the weekend she told him no, when he went into work on Monday, the same supervisor in the garden shop that told him that he wasn’t on the schedule to work that weekend fired him. He went in one day and she told him to take the rest of the week off. He has only been there about four weeks and suppose to have received 90 days of probation training. This Walmart is on Wrightsboro Rd Augusta Georgia. Walmart you better wake up and smell the coffee, Sears was once an Icon as well, never thought they would be in the predicament they are in today.
So sorry to hear about your son’s disappointment in his first job experience. My son faced the exact same situation. My son was employed in August and worked without missing a day of work, came in early, left late and came in when he was called in. When he began working, he was going to school and was going to work 20 hours a week. They consistently worked him 24-28 hours a week. My son in December contracted enterovirus. This is a disease which is hard to diagnose, most often it is treated as influenza. My son was seen by a doctor twice and received IV therapy, lost 25 pounds over the course of two and half weeks. My son called in as instructed and also made phone call to the store CSM several times. The associates who worked with him and friends, were also aware of his illness and shared it with the CMS as well. My son was terminated because he missed days of scheduled work. Although he called in, we had doctor’s notes, I went and spoke to the management and no understanding was given. Just terminated. My son was extremely upset – he is a hard worker and enjoyed his job. As a parent, I am highly disappointed in the corporation itself, the lack of oversight it provides and the mistreatment of associates – who by the way are human! —
Sorry to hear about your son glad hes doing better. I too was fired from Walmart recently because i chose to go to the hospital after having chest pains that went to my back. shortness of breathe and pain in my right arm for 2 days the day before i stayed at work bc of management saying it would count againt me i finshed out my day went home rook some meds and had to return to work still feeling sick well this time i blacked out they were still determined that if i left it would cou t against me .. Well i am a single mother of two i have to take cause of myself already knowing i am disabled i went ahead and left and went straight to the hospital i to took the hospitL release papers and i ended up being fired. Walmart is harsh and so not understanding i know they have a business to run but they mistreat their employees when it comes down to them being sick and have medcial release papers but what can we do nothing.. I was told by our store head manager the only time you can call in is if your on your death bed pretty much..
I don’t know if you’ll be able to do anthing about my problem and I’m am very sorry that I have to go through the top to get $100 worth of gadget/com cards wui/ steam that were not activated at the SUISUN CA city walmart site, when we paid for it on December 14th. I am just a simple customer who wants a very simple problem fixed. It was on layway on black friday. I gave it as a gift to two of my nephews and they both said it wasnt activated. I have the receipt and my daughter and I were there on two different occassions this week. Staff associates didnt want to help saying that they cant replace it or scan its already been scratched.The card itself says cannot use until activated at the counter. All
we need is someone to scan it to be able
to activate it. No one wants to help and we keep being given the run around. I have the receipt. The gift cards match the acct number on the receipt. I don’t want to use the word incompetence, but sad to say the people we had asked for help has been unsuccessfull and they moreso rude than competent. Please help, these were Christmas gifts and I spent $300 at walmart. This has been the most unpleasant retail experience i’ve ever had.
We still can not get the 30 dollar phone card at your stores. We don’t need the 45 dollar card or the 60 dollar card. When we purchased the straight talk phones we only needed the 30 card.. We have had the phone for a very long time now. Your stores stopped carrying the 30 card. When we ask about them we were told the warehouse is out of them. That has been since December of last year. It almost sound bate and switch. Of cores you know that is not legal. It has been long enough that we had to get new phones. I know that if by some magic the 30 dollar cards show up on your shelves I will need to get new phone numbers. In other words you , not me have destroyed the use of the straight talk phones we have. I think you need to buy these phone back off of us. I am going to check the legality of the crap that you are pulling.
Along with the ordering staff at our Wall Mart in Jackson Ohio not reordering items we have started going to other store to shop.
Nice work Wall Mart.
The wally world in kilgore,tx SUCKS!Then I bought what I thought was a new phone off the locked shelf.it was used but it didn’t hit me til my old man already called the activation card and lost my phone #!!so I waited 2 days for a sim crd,it lit right up!LTE BROADBAND! It was the best coverage I ever had on my land!Then 3 days later it deactivated?so since I wanted to keep my phone number,my old man called them, cause I hack a sailers mouth!and they gor it on IN 3G!!Oh HE’LL NO!I never had 3G!I HAD 4G WITH MY FIRST SMARTPHONE!trying to tell my man its the data speed?!R u fckn kddin me!?A 10 UR OLD KNOWS THAT’S impossible!so it worked with my brand new wifi!I just got to watch Netflix!No customer service at all at Straight talk!HORRIBLE!I had to tell them to stop apologizin already and FIX THE F-IN THING!4 reps hung up me!they wouldn’t answer my questions!I worked for V.W. contracts!So I told them their info manager should be great!cause I worked there 10 yrs ago!well,LONG STORY SHORT,I downloaded the Straight Talk appcause some woman hacked into my straight talk account and they don’t care!I have to delete all if my established e-mails!and redflag my credit cancel my debit card!I HAVE SMOKE COMING OUT OF MY EARS NOW!ZHIT HISTORY,THERE IT IS BIG AS DAY!,ACTIVE 12/20/15. @ deactivated 12/30/15!the name of the store in a town 30 minutes away!It’s a at@trick phone!Walmart start paying people right,they wouldn’t have to be involved in a ORGANIZED CRIME RING!I’m calling my lawyer,the FCC,the BBB,AND SUING FOR PUNITIVE DAMAGES FOR A MONTH OF HELL,THE USAGE OF MY WIFI!Goodluck WALMART EMPLOYEES!YOUR GONNA NEED IT!
I am an employee at a store in Pennsylvania. I would like to know how am I along with thousands of other wal mar employees supposed to pay their bills each month when we are scheduled for 16 or less hours. I take we are able to send the bills that we aren’t able to pay to some one in corporate to pay for us?You all say that you care about your employees. But it sure doesn’t seem like it. When it comes to the company slogan “save money live better” Is that for you big wigs?? because, we employees sure aren’t living by this slogan. We see this slogan as a complete and utter joke as we sure aren’t saving money or living better. The majority of my co workers are on food stamps, I can barely afford to buy food each pay.
I JUST got off the phone with ONE OF THE RUDEST MANAGERS “CANDICE” was the name she gave. This was Walmart 8520 N Beach Street Fort Worth, TX. 76244.
Long story short I was AMAZED NO ONE could find information pertaining a ring I purchased 1/8/2016. I was NOT so concerned about the ring NOT being ready as to the stores inabiltity to NOT HAVE information in the store as to WHEN I ORDERED the ring and WHEN the ring was sent out/phone to be designed.
I FIRST spoke to another Manager “MARVIN” ALL he kept telling me was he was NOT The manager over the department; and giving me excuse after excuse; NOT AT ALL aplogizing for NOT having the information available that I requested.
BOTH CANDICE AND MARVIN; ESPECIALLY CANDICE NEVER once responed empathic to the situation. It would have been VERY NICE to have at least agreed with me it’s UNEXCEPTALBE NOT HAVING the information I requested; ask if it’s oaky for ONE OF THEM to call me back while they look for the information; Instead of being SO RUDE especially CANDICE!!!! WOW I CANNOT BELIEVE SHE’S A MANAGER!!!!
I have a friend who works in your store in Northversailles PA, she hurt her foot and was told to come to work or be fired. Her doctor advised her to stay off her feet at least until the swelling goes down. She is in constant pain because of the swelling and can’t stand on that foot. She has vacation time she they don’t want her to use it she was told to come into work. Usually she walks to work but with the food and the snow this is impossible for her to do. You need to speak to your manager she is very inconsiderate when it comes to loyal workers. She has been her for several years and takes very little time off and this is the treatment she gets when she is really hurt. If this is the way you treat your faithful employees what justice is there in your company. This woman is not a trouble maker and I have nothing litteraly to do with it but you need to know how management her treats it employees. She won’t speak up for herself but i’m letting you know how she treats people who are afraid to speak up. I just think she needs to know she is being unreasonable in this case.
My name is Nancy and I hope this gets to the right person or persons. I live in Cleveland, Ohio and my father Dan lives in Mountain Home, Idaho. He has recently been diagnosed with lung cancer from smoking and has been feeling pretty down, until he met one of your employees. Her name was Loni, he thinks, and she has the American flag by her name badge as my father recalls. Another customer and her helped him pick out some lozenges to quit smoking and Loni gave him some words of hope. He was feeling very down and sad, Loni told him that man could only guess what age he would live to, and not to think about it just live life to the fullest and enjoy everyday that God gives us and that our lives were in the hands of the Great Physician. I want to thank Walmart for hiring wonderful people such as Loni and thank Loni for her amazing customer service. My father will be looking for her as his favorite employee his next visit. Thank you so much I am planning on coming out the end of January and will be staying for quite awhile, hope to meet her.
We ordered Spa Sensations steeel Smart Base Bed Frame and Slumber 10″ Pillow top mattress on 12-31-15. We received the steel bed frame, but the pillow top mattress was never shipped out. After I contacted Walmart, they shipped out the mattress. However, that one was lost by FexEx. Now, Walmart will not ship out another mattress, and we are stuck with a bed frame we can’t use, and a refund for the mattress. We are not going to drag this bed frame to a Walmart store for a refund. As a result, we need the mattress, or someone needs to pick up the bed frame from our house with a refund for both items. Extremely disappointed with this customer service. We don’t understand how you can lose one mattress in your warehouse that was never sent, and a second one that never made it to our house. Original order # is 6351536-450848
Duane Moulesong
Hello i have submitted my CV at clinitonbrownXXXXXX for a accountant job vacancy .Now they told me i am qualified for the job an asked me $400 for medical insurance and visa process .One guy whose name is Clinton brown called me and claim he is on of human resource employee and asked me to send the money . now i want to know is it true or fake ?is he your real employee and your company is really requiting people from foreign countries .please inform me .Thank you
whatever yall do never apply at walmart0194, i was mistreated as an employee. i got injured that put me out for several months instead of calling me to see how i was doing and see when i was able to come back they just terminated me without notice, then when i ask why they terminated me they just made a lame excuse.corporate yall need to investigate this store.
To whom it may concern,
Our City of Abbeville is very upset about the news that you are closing our local Walmart. This store brought extra tax revenue to our little city. It helped the people by creating a competitive environment, which in turn reduced our cost for groceries locally. It also provided much needed jobs in our little community. One nearby town gave their city officials a raise due to the increased tax revenue. These raises will now have to be revoked. Yet another nearby town had a grocery store close its doors because of Wal-mart coming in. Now they will be reduced to one grocery store. This is very disappointing news. I do not prefer shopping in the Super Wal-mart environment; therefore, Wal-mart will not be a place that I will shop in the future. I think this was a poor business decision, and I do think you will lose business over all as a result. I know you will be losing mine.
Response email (01/15/2016 08:04 AM)
Hi Louis,
Louis Wilkins
1/15/16
To: Walmart Customer Care
You are missing the point! I was told in the first place my computer was covered, and received a box and information to send my computer in for repair. Then I was told after I sent it in and put a factory reinstall, deleted all my info that it was not covered!!!! I feel like a fool for ever buying Wal-Mart warranties. If you will look on my account and see how many products I have covered by your phony warranties.
Response email (01/15/2016 08:04 AM)
Hi Louis,
I am sorry the care plan did not cover the software. I have reviewed the information of the warranty and it covers the following:
•Accidental Damage from Handling, such as spills, drops and cracked screens
•Power surges
•Defects in materials and workmanship
•Mechanical or electrical failures, including those due to normal wear and tear
•Internal heat, dust and humidity
In this case, the care plan department will give you the best resolution on this matter. Because the return period has passed, we are unable to replace or refund the laptop.
Sincerely, Susie L.
Walmart.com Customer Care
________________________________
Customer email (01/14/2016 01:38 PM)
I stated to Walmart Care Plan that Microsoft Word was not working. Walmart told me to send it to the warranty co. and it was covered. I backed up my files, did a factory reset, boxed it up in the box you sent me, sent it by UPS. Today I was told the warranty did not cover the software after I was told it did, and went to all the trouble to send my computer back. I was more or less to bad we don’t care if your computer does not work after 6 months of purchase.
————————————————
1/13/2016
Hi Louis,
We have received your laptop and the diagnostic process is underway. Most repairs only take a few business days. But if your repair requires any special or hard-to-find parts we’ll let you know if you should expect a slight delay.
Want to follow your progress?
If you’d like to follow the progress of your claim, please visit your solution hub.
Follow my progress
What is your solution hub?
It’s the fastest, easiest way to file a claim and follow your claim progress. It’s also your go-to place to find helpful product tips and troubleshooting information. From here, you’ll be able to:
• Follow the progress of your claim
• Upload your receipts to keep them all in one place
• Send yourself another pre-paid shipping label
• Manage all your protection plans
• Get answers to frequently asked questions
• Access product support and troubleshooting information
• View the manufacturer’s warranty information
Questions?
If you have any questions or concerns about your claim, give us a call at 877-968-6391.
Thanks again for giving us the opportunity to serve you. It was our pleasure to help.
Regards,
The Walmart Product Care Team
powered by Asurion
—————————————————————–
1/06/2016
Hi Louis,
Thank you for choosing to protect your laptop with a Walmart Product Care. This is to confirm that your claim is in-progress. We’ll do everything we can to get your product up and running again.
The next steps are simple.
We’re sending you easy-to-follow instructions on how to pack and ship your non-working product to us so it arrives ready to be diagnosed and repaired.
For TVs and computers.
We make shipping simple. We’re sending you a box with a pre-paid shipping label and easy-to-follow instructions on how to pack and ship your non-working product. Computers and TVs are fragile, so we want to make sure your product gets to the repair depot safely and is ready to be diagnosed and repaired. Please fill out the shipping instructions form and put it in the package when you ship.
For all other products.
Simply look for your shipping label. For shipping labels delivered via email, the subject line will be: Your Label Delivery. The following email will contain your shipping instructions. Please fill out the shipping instructions form and put it in the package when you ship.
Is your product password protected?
Please remove any passwords from your product first. We need ready access in order to figure out what’s wrong. That includes iPads and laptops, too. For your privacy, we recommend that you also remove sensitive data from your device before shipping it to us.
Getting you back to normal.
We’ll let you know via email once we’ve received your product. Most repairs take only a few business days, but we’ll let you know if your repair requires any special or hard-to-find parts that might add a few days to the repair. Finally, we’ll let you know once your repair is complete and your product on its way home to you. That email will include a tracking number, if one is available.
Want to follow your progress?
If you’d like to follow the progress of your claim, please visit your solution hub.
Follow my progress
What is your solution hub?
It’s the fastest, easiest way to file a claim and follow your claim progress. It’s also your go-to place to find helpful product tips and troubleshooting information. From here, you’ll be able to:
• Follow the progress of your claim
• Upload your receipts to keep them all in one place
• Send yourself another pre-paid shipping label
• Manage all your protection plans
• Get answers to frequently asked questions
• Access product support and troubleshooting information
• View the manufacturer’s warranty information
Questions?
If you have any questions or concerns about your claim, give us a call at 877-968-6391.
Thanks again for giving us the opportunity to serve you. It was our pleasure to help.
Regards,
The Walmart Product Care Team
powered by Asurion
Lynn Wagner
Today at 11:03am
Still not fixing the baby registry?? Been a month now. No one will h… See More
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Chelsi Yarbrough
Today at 11:02am
Walmart you have dissapointed the people of our community. I work at the school nearby the Coal hill Walmart that you are closing down. You placed this Walmart in a great spot for us. It did not just created convenience for us to shop, but also for teenagers to walk to work. We live in a very small town and a lot of our young adults do not have the luxury of driving or having someone to drive them to work. This put hope in their lives and now you rip it away proving that it is all about you not us. Our teachers had somewhere to go really quickly if our students needed something for a school function, where as we didn’t not have that before. We as a community have decided to take our business else where.
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Ilyse Allison Halter
Today at 11:00am
I don’t normally fight my child’s battles but in this case, I am completely disgusted with WALMART! Whiling working for your company, my son injures his foot, in front of his manager. The manager says nothing and ignores it. We are talking about an individual who is 20 years old, and on the spectrum, (he has a disability) and is not aware of the corporate world and how they run things. Not knowing he injured his foot on the job, I suggest he go to the urgent care. It is recommended he see a podiatrist, which he does and now with a boot on his foot, he goes to work. He is put on the schedule and then he is told by a MANAGER not to come back to work until his foot heals. He is given a bunch of mixed messages! Furthermore, he shows up to pick up a paycheck last week and nothing is said to him about not being at work, HOWEVER, today he shows up to speak with a manager regarding applying for workers compensation and he is told he is FIRED! The reason, he did not show up to work!!!! REALLY???? HE WAS TOLD NOT TO SHOW UP UNTIL HIS FOOT HEALED. The NERVE of your company to fire a young man who was told not to come into work until his foot is healed and then he shows up to file workers comp and he is fired. To make things even more, degrading NO ONE KNOWS WHO FIRED HIM. ARE YOU KIDDING ME???? This is a young man who pushed carts. He showed up to work on time, did what he was told and took the job seriously. He is a dedicated, responsible human being, who you just pushed to the curb and made him feel like CRAP! SHAME ON YOU FOR TREATING YOUR EMPLOYEES with such disrespect. The Bricktown store in NJ needs a complete revamp! Apparently, this store has too many management positions, which doesn’t take a rocket scientist to realize that is ineffective. When one manager doesn’t know what the other is saying or doing that is a clear indication that something is definitely wrong. It also appears as though your managers at this store need to be trained/retrained in store policy. My son was not told right there and then he must go to a worker’s compensation doctor. Had the Dept. Manager Courtney insisted and explained it was necessary for my son to keep his job perhaps this would have ended differently. I am so very disappointed with how my son was treated for injuring himself on the job. I hope your company is very proud of how they treated a young man on the spectrum. You should feel really great about your company and the managers at this BRICKTOWN STORE! They sure know now to make people feel like dirt! WAY TO GO WALMART.
Here in Montgomery Alabama we have 2 Walmart stores…Atlanta HWY & Ann St….I’ve been shopping there since they’ve been built…..you not need to explain to me, but it would be nice to send someone here to the stores and find out why all black employees ?..It’s strange to tell me that no white person wants to work there or is in need of a a job.
Sincerely, a constant long time consumer, W.H.Miller….Thank You !
I went to walmart today and seen that they donated like $1.4 BILLION. I mean WOW.. I’ve done one of those loan things and I was denied lol. I have a 6.38 credit score. Thats not to bad. My credit is not good enough for a loan but they donate over a $ BILLION. I haven’t gotten one red cent from them. If you think about it it would be something like $4.3 million for every American. I’m no mathmation but I think they donate to them selves as a tax write off. I need money I’ve not asked. But if I knew who to contact I’d ask for a donation. And most likely I’d never get a response or a big fat NO.
I recently purchased a Walmart 2walmart money wire. It turned out to be scammer that I sent the money to…does Walmart have any thing in place to ask for ID or drivers license or something.. I was told by a Walmart employee they have no way of knowing where your money goes…this is hard to imagine you don’t have a check and balance system in place that would protect innocent people that use your service. Please respond to this email .
I think you should be aware of how Walmart associate is being treated at 3168 neighbor market store in Conway ark where Vickie Jefferson is the store manger . I was fired by her after 21/2 years on 1-14-16 .she belittle everyone she take in her office.Everyone is afraid to speak up for themselves for the fear of losing there job. The verbally abuse at this store must stop it hurting a lots of people.their is more that i need to speak about i was fired for speaking up now their i must be the voice to let someone know what is taking place in that store shawanna williams.
please dont close the frankston tx store it just opened a year ago and is very convienent to our little town its always packed. otherwise we have to drive another thirty minutes for another wal mart
Please do not close the Columbus Kansas store. IT is very handy to the locals. We all shop at the bigger stores also.
How can you close store #2606? Located beside one of your biggest suppliers……ELEMENT TELEVISION. The only made in the USA television! This is a small town with only one other grocery store and drugstore so how could this Walmart not be profitable?? The county’s only high, middle and technology school is located across the street. Where will the students shop for their school supplies?? I understand that you’re decision was financially driven but did anyone look at the impact your decision will have on these towns? The next Walmart is 30 minutes away and that’s not fair to the students nor senior citizens in this county. I hope someone reconsider closing store #2606.
CEO million, why would you close the Walmart grocery store in Lakeland Georgia instead you should expand. Lakeland Georgia has grocery stores in Harveys supermarket dollar general and Fred’s they all sell food however we have now where to buy clothes jewelry housewares toys electronic etc. Looks like to me you would expand this store you could draw customers from surrounding communities from homerville ga. Nashville ga Dupont ga Stockton ga Pearson ga argyle ga and moody afb this is a great location and the revenue would out way the closing
The new and old Stingrays are completely dieerffnt. The old ones were of exceedingly high quality compared to the new ones.The original frames used a process called Electroforging which was a Schwinn exclusive process, and Schwinn made everything- the tubesets, dropouts, and forks- so it is almost impossible to compare the new with the old.The rims on the old bikes were also completely dieerffnt insofar that they were also made by Schwinn out of sheet, and 2 halves were joined by welding in the center making a MUCH stronger wheel.As far as I know, the only things that Schwinn didn’t make were the hubs, chain, derailleurs, and tires.
I am a senior citizen who regularly shops the Island City, OR Wal-Mart store and uses the bottle and can recycle center.
After 3 years of complaints, absolutely nothing has been done to make the recycle center safer or more comfortable in the winter time. There are 2 large vent tubes hanging from the ceiling, but there has never been any heat in this area of the store. This floor in this area is regularly covered with ice in the winter. The pipes to the hand washing sink have frozen and broke several times.
The winter-time temperature here keeps the bottle room at or below freezing. To have Senior Citizens, and other customers (including those with children) suffering these temperatures and conditions is unconscionable.
If we need aid with the machines (which are regularly full or out of order) we must often wait for 20 to 45 minutes in these temperatures for help.
More than one person has fallen or slipped and twisted their knees and backs while enduring these conditions.
Do we have to wait for someone to break bones, suffer a concussion, or get hospitalized for exposure before Wal-Mart starts to show they care about customer safety?
And don’t we just love those carts and caution tapes woven together on the sidewalk to protect us from the ice chunks falling off the roof?
These are corporate issues, not those of local management.
When are you going to take responsibility and action?
Just thought you should know the new store manager at store 0073 is very impersonal , with employees and customers. He’s fired half the store and run a lot of long time employees to other stores , besides my opinion I’ve gotten a lot of feed back from the other employees as well , he belittles them and its very disheartening . I for one will never work their again as long as he’s their and I think its bad for the company that hes loosing so many that know what their doing and bringing in people that have no idea, I had to teach two of my supervisers everything, TT hats just not right. Just thought u should know his initals are S.S
Our small town store is making money. Walmart should only close the stores that are not making money… Not our store! It was a huge shock for the employees and our small community. I saw employees crying in the store that had just be given the news! I am a daily customer!! We are put here to help each other. If Walmart is truly about helping people then keep a good store open. It has not even been open a year. What company builds a store and closes it before a year? The store has been making money.
@Walmart -Please do not close Store# 4294 in Derma, MS. How many signatures do you need to keep it open! What can we do to keep it open?
@Walmart I will get the signatures you need to keep it open! We are a small town and need this store! Please respond!! #dontclose our store
We are a small town! Many people will be losing their jobs! This brings in large revenue for our small town. Not very good business to close stores that are making money! I go in daily and love how the employees go out of their way to help me!
@Walmart Very good people are losing their jobs. I get my groceries and meds at that drugstore. Those people have become family.
@Walmart So many people shocked and sad today as the news was told to the employees. Please keep our Derma, MS store open. I go there daily!
I would love to speak to corporate directly and join in on a meeting to speak on behalf of our county and the small store. I would love to speak and reap represent those employees that make my day each time I enter the store!
Keep Derma, MS store open!!!!!!!
Thank you,
Heather Dawn May
@heatherdawnmay -Twitter
Please don’t close the Princeton NC location because we need this store. It’s convenient to us.
I had money on my rush card and yall walmart here took off more then they was suppose to how do i go about get it back cause the walmart here not doing and thing and it been almost three month
Please do not close the Wal-Mart in Coal Hill. You have no idea how great it has been the convenience of living in a small town and being able to drive right to Wal-Mart and get what you need. Instead of driving 20 to 30mins to another store. It has brought alot to our little town especially jobs! And now it’s just going to be taken away? It’s a busy store with very nice employees. Our store hasn’t even been open a year. It hasn’t been givin a chance to really make it. Your making a horrible decision by closing our store! I’ve always shopped at Wal-Mart but I will stop if this happens. I don’t think it’s understood that people will not shop at any Wal-Mart when there told oh you just don’t have a job, and take convince away. Please reconsider. This is horrible an going to have a worse effect on our community. We are a small put proud town and we all were extremely exited when or Wal-Mart was opened. Now to find out its being closed is heart breaking! Please keep Wal-Mart open in Coal Hill!!!
Please please please DO NOT close the Coal Hill, Arkansas WalMart Market. This store has been extremely useful for not only my small community but all of those surrounding it. You call your stores convenient yet this is the only one in close proximation to so many country folk that convenience is right. I am begging that you keep this store open for our local community.
I purchased a TV through wal-mart.com for my friend that lives in Warner Robins Georgia (I live in Missouri) because his television went out on him. With him being a 60 year old disabled man and a 30 year friend it was a nice thing for me to do for him. When I ordered it I put his name down for the person who could pick the TV up. I recieved two e-mails stating this with his name on the order as a authorized person to pick it up. I recieved the e-mail that the tv came in and was available to be picked up so I called the store to verify that he could pick it up with his name and identification card (drivers license). I called him to let him know what to do and where to go. Well he went to the wrong wal-mart (they have 4 in the town) and went to customer service and they couldn’t figure it out so they told him to go back to pick up and they told him that he could not access someones else account and that was a felony. He told them the story of who I was and what was ordered and that he was just there to pick the tv up. The lady (I have her name) then called store security and they grabed both arms of this 60 year old and face planted him to the store floor and with doing this he recieved a bloody nose. IS THIS HOW YOUR COMPANY TREATS HONEST, INNOCENT PATRONS IN YOUR STORE??? I think your company has some explaining to do, with a huge apologies to myself and more importantly to my friend. I would also like someone from corporate to contact me to resolve this or we can let the Court System handle it. Ashamed of your Company.
I just completed a letter to our company about our displeasure with our local wall mart. I have found out that the problems goes up to the distribution center. We use the straight talk phones. We have had it for years. It very important in my wife’s line of work. It has been since 12/30/15 that they have been out of the 30 dollar cards. That is the only card that works for her. We have went to the expense of getting two new cell phones. But the phone that works best for us is the straight talk phone. What the heck is the problem. We are getting used to the food section not ordering stuff in, but is this going to be something that all your stores are doing ?
Yesterday January 7th 2016 at the Sparkman Drive Walmart Store in Huntsville Alabama, my daughter went to the service desk to pick up a walmart2walmart transfer. She uses her I-Phone 6 Plus, an 800.00 phone to get the reference number which I had sent her. She picks up the money and walks out of the store realizing in the parking lot that she just left her phone on the service desk in front of the service representative that just helped her. when she gets back to the counter and asks for her phone the representatives are all quiet, and respond after questioning that a man that was behind my daughter picked the phone up and the representative asked him if that was his phone, he said yes and walked out with the phone. Subsequently I spoke with a Debra Payne who said she was the assistant to the general manager (Greg) over all the Walmart stores in the Huntsville area. She has said they reviewed the video and that the only thing that can be done is that the police can ask for a copy of the video. She acknowledges that the representative should have given the phone to security and should never have allowed the man to walk out with the phone. Then tells me that it’s not their fault my daughter left her phone there, never called me back affter saying she would call me back within an hour and a half, in fact denying that she said it, and says she called my number this morning and no one picked up, maybe she dialed the wrong number. Calling the corporate office was not much better as one Jermaine hung up on me, and was put on hold by a lady named Savannah, eventually spoke to a “supervisor” named Victor who said he would escalate it, and said it would take 1-3 business days. Meanwhile my daughter with one 7 year old and an 11 year old has no communication whatsoever. You would think a multibillon dollar company would say we’re so sorry this happened and please here take one of our phones so you will have communication for you and your children. After all the owner of Walmart can go and buy artwork worth tens of millions of dollars of off the backs of relatively poor people while having the US taxpayer foot the bill for social benefits to make ends meet.
SHAMEFUL!!
I feel that your Walmart Store #1830 in Auburn, N.Y. needs a better Store Manager than Kelly Edinger…She only concerns herself with hetself and not her Associates…She is as frirndly as a rattlesnake…and, I have been told by many she treats the customers the exact sameesy..She has cut hours just so she could get her bonus..what kind of nonsense is that…Sam Walton would not be very happy to know this…Walking into that store you can feel the tension among the employees…one can’t go to the bathroom without saying why…and, YOUR COACHING POLICY is utterly ridiculous…this puts the employees on edge…that’s no way to work..It use to be a great place to work…not anymore…you fire the wrong people..too much backstabbing and anyone with any kind of power or authority yelling,at the Associates in front of the General public is way out of line..all of that should be done behind closed doors…
I’m not very happy with the Walmart of today..I think you had better change your ways and treat your employees and customers better than you do…we are all human beings and not animals!!!
I order a weight set on December 22, 2015 arrival date of December 31, 2015, needless to say my delivery did not make it. I called on the 30th, because, according to the online track your order it had not even been picked up. I was assured it would be delivered by scheduled date. I called again on January 1, 2016, the person I spoke to suggested I reorder my item and he guaranteed me a delivery date of January 4, 2016. my order again was a no show. So, this morning January 5th I called AGAIN, this time the rep stated it would be here by 8pm tonight. It is now 9pm and My item STILL has not been delivered. I called again when, because we decided to cancel, I was told I will be receiving an email of my cancelation and I would be getting y refund, I asked to be transferred to the complaint department- so after being on hold for another 10 minutes, I hung up and called back. This time I am told that my order is “to far out” to have my money refunded and I would have to WAIT until it is delivered, then refused before I can be refunded my money. After all of this nonsense was also told, “since it was free shipping, there is nothing that can be done to offer me any compensation”! This is absolutely ridiculous, I will never ever order or buy from Walmart again, your customer service reps are a joke, and when does a billion dollar company don’t keep records of calls or reps that a person speaks to? I was told on my last conversation that there is no record of whom I spoke to, who gave me false information.
Who does this?
Sincerely,
A VERY UNHAPPY CONSUMER!!!!
D
at least i’m not the only one they’re f***ing over. i placed my order on December 12th, and here it is January 6th and those pieces of crap took it upon themselves to cancel my item without my permission while i was on the phone with them. i will be putting together all my bank statements, creating a bill for the total amount spent at their crappy establishment and sending this to every person in their crappy corporation.
A VERY PISSED THE F-OFF CUSTOMER
I have worked for Wal-Mart and as a worker in the past the way customers are treated at the East Point Ga. Store they would have been fired on the spot. I received an email that a purchase ordered would be received today, when I called the store they claimed that it’s still showing shipped. They told me to call Wal-Mart.com to see what was going on with my order. Wal-Mart.com called the store and told me to call the store in a couple of hours. In the first place the operator is rude and a liar, how do you have a store full of managers but no one is available. I use to love Wal-Mart but it seems that y’all are so busy building new stores and forgetting the customers that shop to keep them open. I don’t tolerate rudeness and I will be personally going into the store and handle my business, I will not or do I tolerate disrespectful service, I will not pay you all to treat me bad. I think all employees from the top to the bottom needs a training in customer relationships.
Looking for somewhere else to shop even if it means paying more it’s worth the customer appreciation.
We all need to come together a file a law suite against Wal-Mart.com
Please email me and we can discuss this further I am planning on doing just that.
Wow!!! My family all over the United States shop and purchase items from Walmart and have since it opened. Come on Walmart you guys don’t honor your mission statement its consumers And you have companies like Vizio that take the consumers and screw them over with weak products. I purchased a Vizio 43 inch E series smart TV Sep 13,2015 I have always purchased a warranty but this time I didn’t have the extra money so I didn’t I got home connected the TV and picture wasn’t always clear so had to work with contrast because the people look like they had rashes then Dec 24, 2015 the picture started showing vertical and horizontal color lines making things and picture bad for viewing I took tv to Walmart and the cashier told me since I’m one week pass the 90 return policy I would have to contact Vizio. I called Vizio and the rep told me to send two pics and from the two pics they said I sabatouaged my TV from what they could see and they wouldn’t honor the manufacturing warranty. Now I called the Walmart Corporate and they sent back to the Walmart store in National City store who told me they sided with Vizio!!! All I want is my money of $427.92 or another brand LG TV…I hope all consumers across the united States is reading this one….I KNOW SAM WALTON wouldn’t like his customers treated this may!!!
I love your store I’m 65 years young shop all the time wal marts but on new years day had a bad experience with a cashier don’t even know how and why she said to me I’ll put the articles on rtop on spin around and wanted me to pack all my items . I told her I’m not an employee bagger here why should I bag all my items. This too place in Spencer Iowa I’m to old to be bagging all my items so upset over this.
I was so upset over this cashier wanted me to bag all my items as she puts the item on top of that spin around bags I couldn’t figured out why she ask me to bag my food is that your new policy for me to bag as I’m 65 years old then I won’t go to your stores anymore if that’s your policy.
Walmart/Sams Club…. My wife and I have been business members of Sam’s Club for close to 20 years. Yesterday morning my wife directed me to the comments made by your CEO of Sam’s club in an interview with Poppy Harlow. I truly understand and appreciate the need for diversity in the workplace. The way to do this is by practicing it and not calling out a particular group of Americans by name in a national format. This is no different than if one blames a particular minority group for the actions of a few. I just don’t see the statements of Ms. Brewer as being very positively received and I sure don’t see the financial upside for the shareholders of Walmart stock. As of yesterday we will not longer be shopping at Sam’s or any other Walmart owned business. We renewed our membership at Costco and in the future will shop there for our personal and my wife’s business purchases.
As a retired Sr. VP Sales/Marketing in the Food Industry I have had the privilege of negotiating prices/products with many of the largest consumer foods companies in the U.S. I would never think of imposing my views of diversity or any other topic on these management teams. I think that will backfire on you if you do this.
I ordered a Nextbook with protection plan back in sept online and picked it up in a store. The following month, i had another charge on my account and called to find out what was ordered. They couldn’t give me any info with an order number or anything else but said it was for a nextbook. That doesn’t make sense when no other info was available. i told them i ordered that last month and had already picked it up. I shouldn’t have been charged again for it. In fact, it wasn’t even the same amount, it was for more money! I refuted it with my bank and they just called me that they can’t do anything about it that i have to take it up with walmart. I already tried this to begin with! i am so mad. I am not ordering online anymore with walmart and right now, i am considering not shopping period with them anymore. From reading the comments below, it looks like there is something suspicious going on. Just my opinion.
75 broadway, national city…… WORST CHRISTMAS EVER…… okay on the 23 of december me and my husband we christmas shopping very late, when we got home about 10ish my daughter informs me our oven stopped working, i get on Craigslist list to find a stove as we cant afford to get a new one. I find one for 50 dollars, so i use my 100 dollar christmas bonus, and the lady was kind enough to let us go pick it up at this time it is already 11pm. We go pick it up and i tell my husband back the truck up tp the house and we will unload tomorrow….so we go to work on the 24th and then continue to finish out christmas shopping. We then get home around 7ish and my husband undoes our stove to connect the working one only to find out it is a 220 connection and out outlet is 110, this i start freaking out, i quickly get online to see who is open that may have one, i find walmart does and they close at 8pm. I call they say yes we have one, at this time it is 740 we speed literally to get there before 8, as we arrive at about 745ish i jump out of car to run in and get the part only to be stopped by a worker that say they are not letting anyone in, I SAY BUT YOU CLOSE AT 8 AND IT IS ONLY 745 AND I tell her i need this part to cook my xmas dinner please just let me run in and get it. She says no my husband tells her can a worker go get the part bring it up and we will pay for it she say NO. At this point i am crying and tell her we wont have xmas dinner with out it or at least a portable oven, still NO is the response i leave in tears. Our CHRISTMAS DINNER WAS COOKED OUTSIDE ON A CAMP STOVE WITH NO TURKEY….. THANK YOU WALMART MANAGEMENT HOPE YOUR DINNER WAS A BETTER ONE.WE HAD MASHED POTATOES AND VEGGIES.
I am not very happy with the CEO of Sam’s Club, Rosalind Brewer. She has offended me and the corporate world in her recent actions on diversity. Being a stock holder, I demand that she be demoted or better yet fired. We don’t need her to head this corporation with racist comments that she has been spewing in meetings in the news. Our company will loose in the long run and if she is reprimanded soon our good name might be repaired. We have a new store coming to a small town in North Carolina and I fought hard with the city council to get this to happen. I will be watching this very closely and intend for this to be taken care of. The board did a knee jerk decision on the Confederate Flag all across the country and this type of action was caused by upper management like Mrs. Brewer is doing. Please act now. E.E.
Thank goodness I still have Target as for me I will not be going back to Walmart or Sams Club until Brewer is gone. I’m sad to hear Walmart agreed with what Brewer said. What a shame!
I ordered a Kitchenaid mixer at walmart.com and it arrived, however I no longer needed it so I tried to return it to the store where they told me they couldn’t help me because there was a return on walmart.com. I never attempted to return the mixer through walmart.com. After multiple phone calls and trips to the store, I now have an item that shows it was returned and no refund. The store says walmart.com did the return and walmart.com says the store did the return. I’ve now been waiting 3 days for a “billing manager” to call me back and I’m out $200 in the mean time with a mixer I’m not going to use. Never again will I order from walmart.com.
I also ordered a TV that was supposed to arrive on December 18th. No word from Walmart that it shipped. Always says processing!! No correspondence from wal mart what so ever!! 4phone calls to customer service and no one can do anything. No managers, supervisors, no one to help you!! Walmart sucks. I will never order from them again and will make sure I spread the word as far as I can reach. Corporate is also a joke. They all ignore the customer because they are so big they don’t have to care
Wow. Same exact situation.
I ordered a trampoline for my Grandson’s Christmas present on Dec. 08, and was told it would be delivered to my local store by Dec. 15. This would be shipped in two boxes. The first box arrived on Dec. 15, but the second box was damaged, so it was returned to sender. I received an email stating that box 2 of 2 would arrive Dec. 18. Needless to say, I am now being told they have sold out of this item, so there goes Christmas for my Grandsons. Also, I was told that I would only receive one half of my refund due, because one of the boxes was delivered as promised !!! What the hell am I suppose to do with half of a trampoline ??? If this isn’t addressed quickly, I will go as high as I need to. This is ridiculous, if not down right illegal….
My order was suppose to be delivered by the 18th of December, it still shows processing. I’ve emailed customer service twice and have not got a response. I’ve also called and was told that they cannot do Anything except cancel my order? I am getting very frustrated. So your CSR are telling ppl to cancel orders, not good for business.
Same here exactly!! They won’t get anymore of my money. I also bet we never hear from anyone in corporate. Their pockets are already lined!!
My family shops in Walmart and in an average month we probably spend about $1100.00 a month. I realize in the grand Walmart world that may not be a lot of money however to us we could easily purchase our items at other stores, Giant for one.
Several years ago your corporation opened a location in Zion Crossroads, Gordonsville, VA. Most of the county was very pleased for about the first 6 months to a year, then things began to change for the worst.
Today I was shopping in the meat department and there were a few, 3, employees an older white man, a younger white man and a black man with dreadlocks, stocking meat. I asked where the Cornish game hens were. The older white man, Charles, smirked and stated that they did not have any. I asked if they were out of stock and was told that they no longer carried them and haven’t for about a year. All 3 of the men laughed. I was surprised since I was sure that I have purchased them in the past there. I was upset that all 3 men were laughing. I said nothing at that moment, The older man, Charles on his name tag, said I could complain to the manager if I wanted to. I said okay and you get the manager and that’s when all 3 really began to laugh. I walked away and so did the Black man with the dreadlocks. Several minutes later I asked another employee if there was a manager in the meat department working he stated yes, I asked this employee what the manager looked like and was told, a black man with dreadlocks. At that point I went in search of a store manager.
Not only had 3 employees laughed at a customers request but they knew that the manager was right there with them and laughing as well. When I asked for the manager the laughed harder and the manager WALKED AWAY LAUGHING.
That trip to Walmart was a $256.69 trip. Yes I talked to a co manager but I don’t believe anything will be done. This store is horrible unless Corporate is there then they all scramble like roaches and call in more employees and clean and stock. Otherwise the service is terrible and the stock is lacking.
An I am sorry will not fix this at this point. A refund may help but I know that will not happen. The terminal code on my receipt is SC010816. The date is 12/20/15 time is 12:10:18.
SHABBY CUSTOMER SERVICE!!!!!!!
I sent this email to Walmart customer service on 12/19/15 after a lengthy phone call with a customer service representative proved useless.
I purchased a gift card online (#……0875) three days ago with the intention of emailing it to someone for Christmas. The e-gift card came to my email with my name on it. Are you kidding me? Why would I buy an e-gift card for myself??? I called Walmart support and was told to apply the card balance ($200) to my online account and then use that balance to purchase a hard copy gift card that could be mailed. I applied the balance to my account and have tried for three days to see what the balance is on my account so I can purchase the hard copy gift card. I keep getting message that there is a problem with the system and I cannot apply my balance to a purchase. Therefore, I am going to deny the charge on my credit card and buy my friend a gift card from AMEX. Your online system sucks and you just lost a $200 sale. Walmart is pathetic and I will never shop at your stores again, either online or in person.
This is what I received this morning. I cancelled the charge with Chase Visa immediately. The typos in the below response are not mine….and we wonder why US companies are moving overseas!!!
—–Original Message—–
From: Walmart Customer Care
To: tfinn101
Sent: Sun, Dec 20, 2015 7:07 am
Subject: A response to your Walmart.com inquiry
Recently you requested personal assistance from Walmart.com Customer Care. Below is our response and a summary of your request.
Reference#: 151219-011038
Response email (12/20/2015 09:07 AM)
Hi Thomas,
Thank you for contacting Walmart.com. We really sorry for the inconvenience that you experiment with your order, we offer an apologize for this inconvenience and we hope you can forgive us.
If you have additional questions, please reply to this email and we’ll be happy to assist.
Sincerely,
Sandra H.
Walmart.com Customer Care
Walmart.com customer service is totally incompetent. I reported a fraud order as soon as I saw the pending charge hit my bank account. I spoke with someone at customer service and was told that the order hadn’t shipped and that they would cancel the order and that they reported this to Walmart’s fraud department and my money would be refunded in 24 to 48 hours. 3 days later the charge hit my account and when I called customer service again was told oh well the item has been delivered and you will have to report it to your financial institution and there is nothing that they could do. The representative was rude and nasty and said sorry we followed our protocol and there is nothing we could do. I asked to speak to a supervisor and he said they will not tell you anything different. After I insisted 5 times to speak to a supervisor I was transfer to floor supervisor Jeff in the Tampa facility and was told that sorry the order shipped and doesn’t matter that I reported it as fraud 3 days before. When asked to speak to his boss was told that he is the highest person at Walmart’s customer service and there is nothing else he can do so this call is ended. I find that this is totally insane that the largest retail store in America is not able to help a loyal customer of over 15 years with this and is in favor of the people who committed fraud. DO NOT USE WALMART.COM AS THEY ONLY SUPPORT PEOPLE WHO COMMIT FRAUD.
The past few weeks I have been in 3 different stores with my mother who needs a scooter to shop. Each time I had to search for a scooter and wait more than 20mins for one to become available. On one visit searching for a scooter I find a young guy riding around with his child on it. Not in need of the scooter at all.
So WALMART I ask for all the people out there Please get more scooters or at lease monitor who is using them. Also how about a few more benches for people to sit while that wait.
To whom it may concern,
I am writing this letter to inform you about our recent visit to one of your stores.
Store #00613 Manager Paul Lovell
On October 26, 2015 we had just arrived to Ormond Beach, FL on a business trip from Denver, CO and we were treated very badly when we arrived.
Walmart has always provided us with great customer service until we visited the Walmart located at 1521 W. Granada Blvd. Ormond Beach, FL. 32174
We were traveling in an RV, which is also our mobile office as we do quite a bit of traveling for our business Caponez Kustomz out of Denver, CO, Las Vegas, NV, & Miami, FL.
When we arrived we parked in your parking lot for a short break as we had been traveling for 5 days. We had the owner’s nephew with us and wanted to surprise him with some birthday presents as he was getting ready to turn 11 years old.
Walking in to your store we started looking around and shopping, we wanted to surprise Mr. Capone’s nephew with one of his favorite toys so I went a separate way than Mr. Capone and his nephew so that I can get his presents back to the RV before Mr. Capone was done shopping. There were some necessities he needed to buy for our road trip.
After I paid for the toys I walked out to the parking lot toward the RV, as I was walking I noticed there were two gentlemen following me, In a way I panicked, I did not know who they were and me being in a different place far from home I made my way back to the RV as quickly as possible.
Once I was safe and back in the RV I was able to put Mr. Capone’s nephew’s toys away so we can surprise him in the morning. A few moments later someone started banging on the door extremely obnoxiously hard and loud, It scared me, but I then opened the door and it was the same two gentlemen that I seen in the parking lot. They had demanded for us to leave the Walmart parking lot in a very rude and angry manner. They stated that we over stayed our welcome and could no longer park there. They also stated that we could not spend the night there and I specifically told them that was not our intention.
Mr. Capone whom was still in the store shopping had no idea that these men were banging on the RV door. We were not the only ones asked to leave, there were other people parked in the parking lot in their RV’s, Trucks, Etc.. The two men were very rude they stated they were Walmart Security and made everyone else leave immediately.
Mr. Capone was then also approached, but in the store by the same two men, they were very rude and unprofessional. They also told him that we over stayed our welcome and it was time to go. Never mind the fact that he was still shopping and had a child with him. One of the security guards was a male African American about 6’3 he started screaming saying you have to leave or I will call the police.
He had no care in the world that these two people were still shopping. He challenged Mr. Capone to go outside with him and threw his coffee down. This particular security officer obviously has no respect; he was the one making the whole situation worse.
We have never had any problems with Walmart up until this point. Mr. Capone’s nephew being a young boy was really scared, he started to cry because he felt he did something wrong. I still don’t understand what we did wrong. I also feel bad for all of the other people parked out in the parking lot who were also asked to leave. Nobody deserves to be treated this way.
Walmart has always been known to be RV friendly, and we had no problems at all of the other several Walmart’s we stopped at to take a break from the road. All we were trying to do is take a short break to get the things we needed from the store for our trip and make a little boys birthday at the same time. These security guards were very unprofessional, very disrespectful, and very rude. I really hope that they don’t treat all of their customers this way.
We would have appreciated the security guards to be a little bit more understanding, we explained to them we would leave the parking lot as soon as we were done shopping but that was unacceptable to them, they demanded for us to leave immediately. These two security guards had no right to bang on our door the way that they did. Due to the hard banging on the door of the RV they left dents and damages from the flashlight they used to pound on the door with.
We are a custom shop and like I said before we always put our customers first. After this incident occurred we did call the police and they advised us to file a claim with our insurance company. Of course we do not want to file a claim due to premium increases, but the damages do need to be fixed. We would like to go through our insurance company but it will just raise our insurance premiums and we don’t feel the damages are as much.
We do have receipts for everything that we did get to buy that night; unfortunately we were unable to get everything we needed. Your security guards made us feel as if we were shop lifting or taking something which was completely uncalled for especially when we do in fact have receipts for the things we bought. I am attaching all receipts with this letter.
At this point we are now very uncomfortable even visiting any other Walmart after the way we were treated. This was completely unnecessary; we continue to avoid any store by the name of Walmart.
We have a business and in our company we truly believe that the customer is always right, it is our job to always make sure our customers are happy and comfortable. We would never treat any of our customers this way because the customer is always right.
Caponez Kustomz is successful because we give our customers the respect that they deserve and they appreciate our gratitude. If you have the opportunity please Google Caponez Kustomz and you will be able to see for yourself how successful Mr. Capone has become in his custom car business.
This is the 3rd letter that we have written to you, I do need someone to contact us or we will continue to send letters out until we get a response. Walmart will have to earn our business back as customers.
Respectfully,
Caponez Kustomz
Vett Capone, President
Natalie Moreno, Administrative Assistant
(719) 200-XXXXX
I will never shop at Wal-Mart ever again. My family and I have shopped there over 20 years. How can a big company like this mess up your counts on an item online and then while your customers are trying to buy it online place the order for the item and them it says out of stock. It said the item was available and you will get it by the 19th of December but then it’s out of stock after you place the order. Then I call Wal-Mart and their corporate office and they tell me we can’t help you that’s how it is. Really???. This is so disappointing. I guess target has my business now. What a shame.
Not sure who I need to talk to but about a month or two ago I had a tree fall on my car in one of your parking lots. The store ruled that the trees were healthy but pictures show the remains of a dried out tree stump and the neglect to maintain the tree as it was way over grown/too full since they were not properly cut back. I would like to talk to someone before taking it to court. The store has seemed to attempt to cover this up as immediately after this incident they have cut back every tree and removed the only tree stump that caused an issue, my tree stump. Also, when I arrived the tree was pulled off my car and the store is denying any involvement. Please get back to me as soon as possible , I would like to talk this over and work any deal out first before going to court. Thanks.
Cashier at Walmart Supercenter in Idabel Oklahoma is constantly rude to the white customers while being very nice to the african american custoners…one of the white customers she was rude to was a veteran. he said “this is how I get treated for fightibg for this country” anyway this cashier took a conversation not intended for her and assumed what was said was aimed at her and said my daughter was calling her a bad name and then threatened to ” kick your white ass” then had my daughter banned from store over this rascist black woman…she is far off…we are not white..we are native american. They called police as she was trying to leave their property and was keeping her from getting on the public transit to leave. My daughter is all I have to go to store, what happened was my fault I sent her to store to get cigarettes with my cards and I.D. So I will be doing business with Amazon now.
I contacted Walmarts customer service line wanting to speak with the Corporate Headquarters regarding the CEO of Sams Club and her recent racist remarks against white males in America. The phone was answered by a black gentleman named Maurice and he would not give me the information or take my statement. He hung up on me when I told him I wanted to lodge a disappointment about Rosalind Brewer the CEO of Sams regarding her racist comments. I called back and got a white gentleman by the name of Larry and he was very gracious and took my statement , wished me a merry christmas and assured me that he would pass along my concerns of racism against whites in the walmart/ Sam’s Club organization. I also told him what Maurice had did and he assured me he would make his supervisors aware. Is this not a free country anymore. Can you not even address the basis of the infestation of racism at Walmart. I sent a Letter to Mr. Doug Mollin the CEO of Walmart because I read his statements regarding Ms. Brewers actions and it was plane as the nose on your face ..he was glossing over a problem of racism against whites. It is my hope that all that read this contacts Mr. Doug Mollin in Bentlyville AR and make him aware of your distaste for racism as well! Merry Christmas to all and Gods blessing your way. By the way all gifts bought at Walmart and Sam’s Club is being returned and I will spend the monies at other stores who have no racisms against white males!!
Can you forward the Business Registration Certificate (BRC) and W-9 for New Jersey so that I may enter your (Walmart ) in Hudson County Community College purchasing system.
I can be reached at (201) 360-XXXXX Liliam Hogan for Hudson County Community College, 26 Journal Square 14th Fl. Jersey City, NJ 07306
My husband went to Walmart for our shopping today. We are on a very fixed income and the trip takes about 10. in gas to the store and back but we use Walmart because we get more for our money than HitchXXXX’s. He bought only food because we only have 100 in cash until the first of the month. The cashier told him he owes 8.02 after he paid for the food with ebt. He told he he only bought food. She said so that’s what it says. So he paid it. He got home and told me the story. I looked on our receipt he only bought food. There was no reason to charge us cash. She ripped us off. That’s great. Rude store employee. Merry Christmas to us 🙁
I ordered a basketball game for my daughter online the order was suppose to be shipped around 11 of December . I called UPS to find where my order was. I was informed by the UPS customer service that my order was shipped back to Walmart because it didn’t have the shipping address on the package. Walmart already took the money out of my account. Now the package won’t probably be delivered for christmas.
I work for a Walmart Distribution Center in South Carolina. I have been with Walmart for almost a year now. While some of the aspects within the company are wonderful others are terrible.
I had a mild hear attack while at work a couple of weeks ago. I continued to work for 30 minutes or more once the attack started because my operations manager told me to stick it out because i would recieve a step and could lose my job instead of calling for medical help. One of my co workers who was with me working receiving went and got another manager who notified my son that something was wrong and I needed to be picked up and taken to the hospital. When my co worker inquired about me she was rudely told mind your own business and get back to work. This coming again from my ops manager who everyday in our start up meeting preaches that we need to take care of each other.
I think its a shame that being sick or having a major medical issue can lose your job and the people in charge don’t care at all about anything but keeping production up.
As well as not being able to make an interment claim to help ensure you won’t receive a step because you are a few days short of a year with the company. So since my doctor kept me out of work due to my heart attack I am looking at losing my job for attendance. I even went back to work 3 days after the attack in fear of losing my job. I am scheduled for more tests due to this issue but am afraid to go to them because of the fear of losing my job.
What happened to actually promoting and caring about the health and well being of employees? Without associates the company wouldn’t exist. During this time of year we work 72 plus hours a week and have our schedules flipped all around meaning we work our normal 3 12 hour day shifts then flipped to 3 12 hour overnight shifts which really takes a toll on our bodies.
While I love my job I feel some things as well as managers need to be looked at.
Many people won’t speak up due to being afraid of losing their jobs.
I had put in a layaway at Lake Worth, TX store # 00972 before Thanksgiving. Now I put 3 things in there Pie Face 063050940666, Revolution 063050928788, DSP ME OPER 063050923666. Now when I went to the store to pay off my layaway on 12/13/2015. So I paid it off went to the area to pick up my layaway. I was waiting for 45 minutes, until some kid comes out to inform me that my layaway is lost. Not a very nice feeling! So I was told that the manager would come out to talk to me. So waited for another 40 mins. Some other lady came out to let me know they could not find my layaway at all and just gave me the two things that they had in the store but Im out of luck on the Pie Face game. Nice! I did not shop around for the game cause I knew I had it in layaway. Now this was the only thing my daughter wanted this year and thats why I put it in layaway so early, by the way this was the 1st time using layaway and the last. I just dont understand why this happened and no manger could come and talk to me about it. Now I have gone on ebay and the intrenet to look for it and its way to much now for me to get. Im just very upset about this, I just dont want to see my daughters face on Christmas morning when she does not get what she was expecting. The only thing that I can think of is that one of there people that work there took it. Since its the hottest item this year. Just really sucks that its lost. Just want to let you know Walmart is the one that lost my daughters gift..
I attempted to place a large photo order online. The shopping cart malfunctioned so I called for help. I started to check out my order at well before 12pm and did not complete the online order till 3:34pm. Then, I was informed that my one hour photos were delayed- they were a large portion of the order. I Attempted to call the store as directed in the email. No one could answer my question at the store. I called 4 times and was repeatedly placed on hold and no response was ever given. I gave up when a manager asked me in an accusing manner if I was trying to print nude photos, since that is the only reason she could see that there would be the problems I was experiencing. I then went to the store in person. I was given two of my three envelopes of images and the store representative informed me that I had the complete order. I had to return the following day to pick up over 100 missing prints.
I was cheated out of an entire day and overcharged 35 + had to pay for 25 prints that should have been free.
I am NOT going to call Walmart again since the only outcome is frustration. I want to know how Walmart intends to
Teach their staff, including manager Pamela Flora, to treat customers with respect and answer simple questions in a respectful and timely manner.
Provide one hour prints in one hour instead of 22 hours, as was the case with my order if I were to use your service again.
Provide a credit for my monetary loss due to system failure and customer service lacking the knowledge to assist a customer with placing an order.
Extend an act of goodwill to me since my small business, Silent Jane Salvage, was unable to function the following day and incurred severe monetary loss because my product was not produced as promised by Walmart. I needed the prints in my hand on the day of my order to attend a vendor fair and was unable to sell my items because of injurious actions by Walmart staff.
Please see the copy and pasted email correspondence below for details on my order, four emails total.
I will await your response,
Janene Bouck
___________________________________________________
Walmart.com Customer Service
There are delayed items in your order, Janene.
There has been a change in the processing time for your Photo Center items. We apologize for the inconvenience.
!
We’re sorry, there’s an unexpected delay for your 1-hour items. For your updated delivery time, please contact the Photo Center at (518) 843-6988.
Order Details
Order #: 2677294176715
Ordered on: December 04, 2015 at 12:34 p.m.
1 Hour
Delayed Items Qty Status
True Digital Prints 75
Index Photo CD 1
High-Quality 4 x 6 Prints 334
! Processing (Delayed):Please call store for details.
Please note: The delayed items are listed above. Visit your account to check the status of all the items in this order.
What Happens Next:
1. Contact your store for your new pickup time.
2. When your items are ready, pick them up at the Photo Center counter in your selected store. (The Photo Center may have different hours than the rest of the store.)
3. Please tell the Photo Center Associate that you are picking up an online order.
Please note: If the order includes 8 x 10 prints or photo products, please tell the associate so they check the oversized items bin first.
Pickup Details
Walmart Photo Center Photo Center Hours Pickup Person
Walmart Supercenter #2146
101 Sanford Farms Shopping Ctr
Amsterdam12010
(518) 843-6988 Please call for hours. Janene Bouck
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, walmart supercenter #2146
101 Sanford Farms Shopping Ctr
Amsterdam, NY 12010
United States
$144.38 USD
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Invoice ID: 2615
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Order #: 2615
Ordered on: December 04, 2015 at 12:34 p.m.
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I am a commercial driver and I deliver a lot of loads to Wal-mart warehouses. On or about 11/26/2015 I parked my tractor trailer at the wal-mart super center in Pine Bluff, Ark which is my home town to visit my parents for thank giving. May I mind you that this wal-mart accommodate big truck parking. I parked the tractor and trailer on the lot around 1000 hours and by the time I returned to my tractor around 1400 hrs my tractor and trailer had been towed away. There were no signs posted that big trucks should not part there that day and my company stated that no calls had been made to them concerning the tractor and trailer. I feel that this manager took upon himself to do this horrible thing to the drivers in Pine Bluff, Ark for one reason is that Pine Bluff, Ark is a predominantly Black town and the manager had just transferred to Pine Bluff from Chicago he stated. This manager had also stated that he was going to tow other wal-mart employees cars if they did not move their cars. This has never been done before and I had to pay for all the expenses to get my tractor and trailer back. I feel that this was a racial profiling move by this Caucasian wal-mart store manager and I demand to have a full reimbursement by wal-mart for my out of pocket expenses that occurred by this newly wal-mart manger. I can mail or fax you a copy of the bill but I will not give up until this is made correct. This was totally an ugly thing done to the drivers during a Holiday Family Gathering. The total cost of my retrieval was $274.38! I want these funds back ASAP!
Mr. Eugene Fletcher
Logan, Utah 84323-0213
385-444-XXXXX
To whom it may concern,
I want this letter to reach someone who will help me. I had a terrible experience at the Federal Way (WA) Wal Mart on Wednesday, December 9th. The previous night I had a flat tire and needed new tires immediately. I called this store to be sure that they had the item that I needed in stock. They said yes and I proceeded to pay for them online. When I arrived at the store the three men working in the Tire and Lube center were extremely rude. Their voices were raised when they were speaking to me and one told me, “no one is willing to help you here.” At this point I was already dissatisfied as no one was “willing” to help me, let alone speak to me with respect. I went into the main store to speak with the manager and she told me I would have to wait until December 25 to get tires that I ordered, even though they were on the shelf and ready to go. She explained to me that it would cause shrink and that there was nothing she could do unless I wanted to purchase them a second time. So I would have to pay twice to receive the same set of tires? I considered this until she told me that in order to return the first set of tires; I would have to wait for them to arrive in the store. After that, it could take 7 more days for the money to return to my account. So it would be until 12/31 for me to get my money back. This is a large purchase and no one wanted to find a resolution. As you know, this is the holiday season and for Wal Mart to hold my money for 3 weeks is absolutely ridiculous. I will never return to this store and will make sure everyone I know is aware of the horrendous service that is provided at your stores. Although, I am quite sure most already know about this. I want to know what you are going to do to help me resolve this and what actions are going to take place to ensure this doesn’t happen to other people. If you do not do anything about this I will take further action.
Thank you for your time,
Megan
my son lives in new York, so I them items from walmart.com the service I got from your online staff, sucks. I ordered boys clothing, I could not get my computer to click the size I wanted, called 1800925-6278. to changed the size, it took me a not time to get some on the phone, but this nut, cancel the order just to changed size, he cancel half the order, I never had so much trouble in an order, then they wanted me to pay delivery all over again due to him splitting the order up. Mario was to do the order over call him for the balance an he never finished the order, they wanted me to go on line to reorder, the items. Bull !!! will go to Target next time to do all me online orders, not thanks to your online staff…Karen White thanks for making my holiday a hard one!!!!
Good day, I would like to express my experience with everyone as well. Nov. 28, 2015 I ordered a 20″ Huffy Girl’s Sea Star Bike for my granddaughter, online and I was supposed to pick it up from the store that evening and I was to receive an e-mail when the item was ready. Well it was the next day (Sunday) when the email came, giving me 10 days to pick it up. My problem started Tuesday when I arrived to the store and they told me the bike wasn’t in stock and they had refunded the money. I was very upset because I had not received anything by e-mail telling me not to make a wasted trip to the store. They said I had to call Walmart.com for my refund because they haven’t release it yet. I had no idea what they were saying so I went back home. Later that evening I called Walmart.com and they told me the refund was at the store and it was nothing they could do. I went back that same evening demanding to speak with the store manager. He apologized for any inconvenience but said he would give me another bike at a discount price. All of that was fine but I hadn’t received any refund, so he wanted me to buy two for one? He said it takes 5 to 7 days before they could return my refund because it had to clear the bank. Monday, Nov. 30th it was already cleared through my bank so I’m the only one losing in this case. I decided to wait 7 business days and start back calling. I called Walmart.com and Rachel spoke with me and told me she overrides the refund and she gave a number to call my bank in case I ran into any problems. I knew that didn’t sound right but stupid me I called my bank, the supervisor said “NO!! And she Never heard of anything like that before”. My bank asks if I could call them as a three way because they would like to speak to one of Walmart.com’s supervisor. I did and when Walmart.com staff realized I had my bank on the phone they asked us to hold please. After 10mins maybe longer the bank person said they probably won’t return. My bank advised me to call corporate office and explain what happened and how it was being handled. I have shop with Walmart, before it became a super Walmart here in Savannah. I’ve done online shopping where they have ship items to my home but never online pickup from the store. This has been an awful experience that I would never recommend or even try again. It’s a shame how Walmart is such a big company and don’t care about how they treat the customers. As of Today Dec.11th I have not receive a refund or e-mail, not that it matters to the big time executives who think this letter is funny. I’m really hurt and surprised how Walmart treat the little people who have spent money over the years with their company!!
I use to be a faithful Walmart shopper, but the customer service in the store has gotten so bad , I go anywhere else than Walmart. I did retain patronage with the drugstore, but even the customer service there is degraded. They treat customers as though the customers are disturbing them and the show absolutely no sense of understanding that customers have other things to do in life than wait on the drugstore staff to take their time to wait on them or find everything else to do behind the counter besides wait on the customers in line. Just yesterday, the drugstore had a line that extended into the cosmetic section of the store (around 6pm) – about 8 people I line. The drugstore had 3 people working with the Pharmacist in the back, one person helping a customer at the Order window and 1 cashier working on the line of customers picking up orders. I was second in line and it took about 15 minutes for the cashier to get to me. In the mean time, 6 more people joined the line behind me. When I complained that someone else in the back needs to help us, the Pharmacist said with an attitude to me that she was doing the best she could. Obviously, her best was crappy, because other people in line started complaining as well – and she did nothing different just continued tongnor the customers. Walmart use to be such a great place to shop with really good customer service. Now, it sucks. A new Rite Aid drugstore is opening down the street from the Walmart. I think a lot of people will start going there, including me. The Walmart being referenced is on College Drive in Suffolk, VA.
I have shopped your Sugarcreek store in Ohio for many years. I am very disappointed in the lack of items in your jewerly case and the lack of sales associate’s. Last year I was able to purchase a few items in your discount case for Christmas presents and looked forward to doing the same this year but for some reason Wal-Mart has decided not to put any items in the cases for customers to purchase, I questioned a sales associate and I was told they would not let them put any more items in the cases. I am very disappointed in this because I have gotten some nice jewerly in the past, notice I said in the past. My question is, why does Wal-Mart even have a jewerly dept. if they are not going to stock the cases with new items for the customer to purchase? Not everybody is able to shop on-line and I would rather see the item before I purchase it. I would appreciate a response to this and I look forward to seeing a larger selection in the jewerly cases in the future.
Thank You
Kathy
went to Walmart in Cadillac to get one last tire mounted this past saturday. Arrival was early with a “FEW” customers waiting-vehicles already in the garage area. Took them nearly 3 hrs to get the job done-people were waiting that were STILL there before us . Customers with carts, filled with groceries lined the auto area as they waiting to get their automotive needs done. Looked like a grocery check out. I had to go to front to get manager that told me it wasn’t her area . She did page the auto manager to his department-so where was he when his crew obviously wasn’t getting things done? He came and helped at register and never talked to anyone except the cashier there. Rang a few sales and then took off out into the store-never addressing the problem. People were NOT HAPPY. It is quite understandable to wait -a REASONABLE ” AMOUNT OF TIME but this was uncalled for. The cashier couldn’t tel anyone when their things would be done-not even a slight hint. This was a very poor customer service event for this store. We along with several other customers were not happy campers- Note: we were there the sat am after black friday to get the first 3 tires done and the wait was reasonable and that cashier knew a whole lot more. So my questions are where the heck was that manager and what was going on with that garage crew, i think they will be loosing some customers from that lovely morning.
On 11/27/2015, I purchased a TV via the Wal-Mart.com. However, on 11/29/2015 I received a text indicating the item was now out of stock and my order was cancelled. I contacted the Walmart.com and was told to disregard the text and that my order was still being processed and that I would receive a new order number. After a few days, I contacted the Wal-mart.com help department to check on the status and was told that my order was cancelled. I requested to speak with a supervisor and was told they were busy and I was placed on hold indefinitely. I called several times and finally was assisted by a young lady who made notes under my order number indicating when the TV is in stock and purchased online, then they would do a price adjustment for the same price. However, On 12/05/2015, I found the same TV and bought it online. I then called the Wal-Mart.com for the price adjustment and was told they cant do it because it was a pick up today and that it has to be a site to store. I again requested to speak with a supervisor and again was told they are busy. I cancelled my order and tried to do the site to store, but since my local store had it in stock, that feature was useless and only offered the pick up today. Is there anyone who can assist me because I am being denied to speak with a supervisor and continue to be getting the run around?????
my sister and I was shopping at wal mart ..minding our own business ,when right out of the blue the manager and some other guy came over to us and started accussing us of stelling .we was just looking at the clothes .and thare they was acting all crazy .we was like was like wtf .we dident do any thing ..but they made us go to back room to talk I was mad as u know what because we dident steel anythibg we don’t need to steel …so yea oi cursed the police out I guess I made him so mad he took me to jail ..that dident bother me ..I think the guy had a problem any way …so all I can say is just watch out the people that work at wal mart is crazy ..that’s wal mart in Prestonsburg ky 477 village drive ..especially the short grey haired one she needs help….I much rather shop at magic mart or k mart …..
l just need to know where to go to show my product or to talk to somebody who’s in charge thank you
I have been blasted with Walmart emails and have unsubscribed numerous times to no avail. I just wanted you to know you have annoyed me to the point of not shopping at your stores, not that you care. I’m just one person, but I’m sure I will tell many about your lack of fulfilling your customers wishes.
My experience in the Easley sc walmart was ABSOLUTELY HORRIBLE!! As me and my husband were checking out, the cashier busted a huge bottle of red wine all over me and my $300 coach bag. Everyone in line had to move to another check out lane. After she handed my some paper towels, I told her my white coach purse was ruined from the red wine. I was very upset so we paid for the rest of our groceries and went to as to speak with a manager. As we waitied almost 45 minutes. She finally came out and said this has never happened. She said all i can do is give you a $25 gift card for Walmart. This ladies name is Theresa (assistant manager ) and she was working on December 5th, 2015 @ 7-8pm when this incident happened. I left this walmary highly upset with such poor customer service.
I HAVE BEEN TRYING TO GET A PATTI LABELLE SWEET POTATO PIE. PLEASE ADVISE ME WHEN THE PIES WILL AVAILABLE. THANKS
FREDDIE LEE GATES
I ordered a gift card from Walmart.com on 11/21/15 order#5961505-793898 received an email that it would be received by recipient 11/30/15. The recipient never received the card and the tracking website given to me in the website has said it is experiencing technical difficulties for the past week. I have called 6 times. The reps are not able to track the card and the one I talked to today told me it is my responsibility to track the card and that I am not due for a refund. This is very poor service and for my next gifts I went to Amazon.com as I will not purchase from Walmart any longer. My radio station is broadcasted in the New England area to thousands of listeners as well as my social media accounts have thousands of viewers. Please rectify this immediately or I will be forced to tell of my experience. Also will be contacting Corporate on this matter.
I ordered a GC thru Walmart.com with rush delivery and I received my card as expected today and went on vanillavisa.com to create an account and validate the initial balance. When adding the card # it was not recognizing the card, so I called them then the below 2 hours of terrible service began with Walmart. It is still NOT resolved !
• Called Vanilla Visa # BC I couldn’t set up an account w debit card # on card-Informed me to call Walmart to activate the card
• Called Walmart and they resent “activation” email-waited on w agent 34 minutes and still never rec’d email (ONLY decent service agent I dealt with)
• He then connected me to “GC department”/Jasmine who told me I don’t need to activate the card as it is under 250 and to call Vanilla visa again
• Called Vanilla Visa again who told me I have to activate the card and I have to call Walmart back
• Called Walmart back and sat online waiting for supe for 31 minutes to have agent tell me his supervisor is busy and can’t get on call
• He then blind transferred me back to the “GC department” line for assistance
• Rec’d Jasmine AGAIN who says she can’t help me –She can only email billing pretty much hope they respond as this is not her department; I then requested a supervisor
• Supervisor : Cassie
• Cassie was probably worse than any other agent I spoke with. She also said she can only send an email to billing and they will take a look at it. I stated I am not comfortable hanging up the phone again as this is going on 2 hours to get a card activated for use today and she pretty much told me there is nothing else she can do but send a blind email to the generic address and they will respond at some point
By this point I have to admit I am extremely agitated as she would not provide a billing phone number to call, a manager on the billing side and she refused to cc me on the email-just was leaving me in the dark.
I requested an email address and first/last name of her boss so I can send this email to them and she refused. She said she is not “allowed” to give her boss info out and she is the “highest manager” I can speak with. She did state his first name is “Jim”.
I am absolutely disgusted with the service I received today-Especially from a so called “manager”?
I spent $200 +$15.13 for rush delivery for a Gift card which I cannot even use today. This is completely unacceptable it is now almost 4pm EST and I cannot use the card.
I also just received an email from “GCTEAM” asking for the serial # on the back of my card which I provided Cassie already-why did she not include this in her email to billing?
I am as well going to escalate to corporate and coincidentally I am in New England area as well!
SHAME ON YOU! What are u thinking???? In my area you are depriving 46,000 children by not having our soliders at your stores during the holiday season. I WILL NOT continue to shop at any of your stores!!! I would rather pay more at other retailers than to patronize your GREED!!!!! I understand that you donate to the children’s miracle network which is a great organization but for 8 weeks out of the year you can’t support the local communities???? Not only are you depriving CHILDREN in need……you are a disgrace to the men and woman who serve our country. It was always a convenience to purchase from our store and drop it off to the soldiers….screw that I will drive to another retailer purchase my gifts and drive to a drop off location. We don’t need you! We have other retailers besides WALMART!!! Just so you know besides the holidays I would spend 2-300 a week in your stores. I am just one customer. During the holiday season you could add an additional 1-2000. NO MORE……..DONE>absolutely done! GREEDY GREEDY GREEDY
This is a complaint to ALL WALMART EXECUTIVES !! I do not shop in your stores anymore, but when I read this story about…. Walmart corporate policy forces Marine to stand outside!!! IN MEDINA, Ohio .
You as a company are family compliant—???? REALLY ???? Why in the world would you do such a horrible thing, this this PROUD MARINE DOING WHAT HE LOVES DOING???
HOW DARE YOU!!! All you people that sit in there big expensive offices, with you high salary pay and bonuses, all your corporate “PERKS” and jets.. etc …etc.. First of all you work your workers to death, they are getting hurt, very little pay… crappy insurance. I realize all YOU do care about is the all mighty $$$$ ,and stock holders, and whose ass your going to kiss to get ahead going up that ladder! This so called policy you have about making our ARMED FORCES STAND OUTSIDE TO HELP MAKE CHILDRENS LIVES BETTER– AND THAT THE SERVE AND PROTECT ALL OF US– INCLUDING YOU.
I HOPE THIS COMPANY FALLS SO FAR DOWN, IT WILL NEVER RECOVER.
I KNOW I AM ONLY JUST ONE PERSON VENTING, BUT I HAVE THAT RIGHT!
STOP!!! WITH ALL YOUR DUMB STUPID POLICIES.
AND I WOULD LOVE TO HEAR BACK FROM THIS COMPANY.
I’LL EVEN GIVE YOU MY PHONE NUMBERS SO YOU CAN CALL ME…
YOUR A SORE SPOT IN AMERICA.
DEE WILLIAMS
BOWLING GREEN, KY. 42103
(270) 777-XXXXX– MY CELL PHONE
(270) 904-XXXXX — MY HOME
SEND IT TO ALL OF YOUR EXECUTIVES!!!! STOP THE BULLXXXXX!!
Right now I am so frustrated with Walmart.com, Walmart Customer Service Center and Walmart Headquarters. For anyone out there reading this, please be aware there is a two limit per year, per household on prepaid phones. Did not know this rule existed until today when my black friday order was cancelled. I have been on the phone with all three centers for over four hours now. I placed an order for my parents on my account for two prepaid phones. I then wanted to upgrade mine and my husband’s phone after fours years. Bought the black friday special and the order and payment went through. I received an e-mail today stating my order was cancelled. I was told Walmart has a policy that you can only order two prepaid phones per year. I have NEVER heard of this policy before. I even asked a representative to show me the policy online and after being on hold for 45 minutes, she could not produce the policy. I told her if I would have known this, I could have order the phones on my parents account. After being transferred back and forth with three different departments, in the end I was denied of speaking with a supervisor and there was nothing Walmart could do. I just spent $1200 at Walmart this past weekend. I have a good mind to load it all up and take back after the customer service I have received today. This has left a bitter taste in my mouth about ever shopping at Walmart. If I had the money I would sue for breach of contract because you accepted my payment and order and cancelled me for a hidden policy that you do not advertise. You cannot deny someone a product if you don’t have a disclaimer. I will make sure to contact my local newspaper and TV station to report this. They have lawyers that help settle complaints. I am also contacting the Better Business Bureau. All I am asking is for the two phones at the sales price I paid.
I was in your store in West Sacramento, California on Thanksgiving night 6:00 pm sale. I wanted to let you know how OUTSTANDING all of your staff were. They were so polite and kind, and the store was so organized even the police officers were wonderful.
Thanks to them all for making what is usually a hectic shopping night a pleasant experience. 🙂
Vonda
To Whom it may concern,
I am a loyal Walmart customer who visited your Walmart in Bolingbrook Illinois on November 28 around 6 PM, Store number 1596. I am emailing in regards to harassment that Took place in the store tonight. I am highly agitated I am disgusted with the service I received and also going to take this matter to court and what ever media outlets will listen.
I was harassed by a loss prevention employee who did not identify himself as loss prevention when he approached me from behind, and began to accuse me of trespassing and stealing. At this time I was at the checkout counter placing my items on layaway and he felt I was a customer who was denied access to the store previously when I wasn’t. Once I informed the young man that I was not who he thought I was he began to loudly say I was trespassing and stealing which is defamation of my character. I am a law-abiding citizen, in America, who works a full-time job and is paid handsomely and does not need to steal from the local Walmart. I’m not sure what screening process you send your loss prevention employees through but maybe you should rethink it because this employee was uncivil, incorrect, and he picked the wrong person to attack. At this point I was walking out of the door and he proceeded to block the exit from me and my family who my seven month old was with me and she was startled and crying in the midst of the confusion. Another loss prevention employee approached the door as well and proceeded to block our exit. Now I feel trapped and endangered, at this point the situation escalated to an argument. Before, when I was at the register, he asked me to leave the store because he felt I was trespassing, when I had no prior infractions with Walmart. I thought since I was asked to leave, I should’ve been able to leave but I wasn’t, these two employees followed me and my family to our vehicle and continue to argue and verbally harassed us. I felt threatened and attacked!
Once me and my family were able to leave the store I did receive a call from Walmart as you can see from the attached screenshots. This would’ve been OK if they were calling to apologize and offer some sort of reconciliation. I spoke with the head of loss prevention, first name Patrick I am unsure of his last name because he would not provide it to me. He claimed to be Bolingbrook police (impersonating a police officer) and also told me that he was canceling my layaway and also said that he was going to refund me my money which was not done. I then received another phone call from Walmart at this point I felt even further harassed. This time the assistant store manager called to sort out the issue and let me know that I am able to come back to that Walmart. Seeing that I was wrongfully accused of trespassing and stealing there was no reason for me to be barred from Walmart in the first place. This conversation led to her telling me that my layaway could be refunded if I came into the store, but she advised me to make a phone call to the store location first to notify them that I was on my way to Walmart. I think this is absurd, in order for me to get a refund for my layaway that I now want to cancel, because of the service and rudeness in the unruly employees that this location has hired I had to call first? For someone who’s done nothing wrong in the first place why should I have to call Walmart before I go to Walmart? I Don’t have to call Target to go to target, I don’t have to call Meijer to go to Meijer, I don’t have to call Sam’s Club before I go there. So why would I have to call Walmart to get a refund for my layaway that a loss prevention team leader has denied me, because one of his employees falsely accusing me of trespassing and stealing?
To further add insult to injury, when I visited Walmart today 11/29/2015 around 4:00pm to receive the refund for my layaway purchase that I was told I HAD to cancel, the police were called. They issued me a trespassing warning that I refused to sign because I was NEVER in the wrong to begin with. The officers were rude and staring at me with disgust as if I bothered them, some behavior is displayed in the video I provided as evidence. I am in outrage and not going to stop at a simple apology. I was wrongfully accused and attacked by Walmart employees for whom I was mistaken for someone else and they did not see their mistake and apologize they saw it and ran with it as if it were true. I have contacted my lawyer and will be pressing charges and also filing a complaint against the police officers involved as well as all three Walmart employees that over zealously approached and harassed me and my family!
I am hoping to get some contact in regards to this issue in a timely manner. I asked that you contact me via email at XXXXX
This is the second vehicle that I purchased tires 4. Both times 1 of the tires leaked. First time from the New Castle, DE location. This time the one in Elkton, MD. I have to put air in the tire every three days. I took it back and of course they said there is no reason it should be gone flat. Actually the employee found it amusing. I don’t I have to stop every three days to put air in a supposed brand new tire. I had a problem with a used tire and they took care of it.
I previously tried to order a TV on Thanksgiving at 2:30 in the morning. I had it in my cart and shopping for other stuff and when I got done went back to check out and The TV was no longer in my cart it said they was out of stock my problem was I had it in my cart they took it out when I put it in my cart I feel like it should have been secured
Walmart seems to have a policy that only lets consumers contact the store that we are having problems with. I have sent 3 emails and gone to the Walmart in Central Park, VA and have received zero replies back. The store manager Betty Critz is not a customer friendly person. By being only able to contact her store all problems are just ignored. Walmart needs to have a the minimum a district manager that customers can contact. I have already cut my CC up and I will pay more money any where then go back to a Walmart.
I have a customer service agent on Walmart.com and his name is Jen who does not know how to look items up online when the sku # is given and the correct name of item is given. Had to repeat the item (TCL 32S3750 32″ 720p 60Hz Roku Smart LED HDTV) By: TCL Walmart #: 554366682 Jen then asked me again to repeat the information to him to give to Ernest his supervisor. I had to ask several times for a supervisor. Jen needs coaching for customer service phones. He also puts customers on hold when they are speaking to him. I would have done this order online, however the site keeps crashing!!!!!!! He came back on and said that he manager would call back. I said that I would hold because I have been told that by Walmart before an no call back. I have been on hold for over 35 minutes. Jen has never checked back. He discounted the call. VERY POOR SERVICE!!!! You really need to coach your people!!!
The walmart in, Huntingdon, tn. has the worst shoe selection i’ve ever seen , had to go to the walmart in milan !
Hi I am not happy at all about 2 things with Walmart in Plymouth NH. why are they open on Thanksgiving Day that is family time not work time my cousin has to work because your Walmart will not or do’s not close down for Thanksgiving oh ya and Christmas Day also thank God I do not work there because I would put up a big thing about it and call the news and put it on TV. why is it that all over place close down but Walmart has to be open do’s the CEO care about family time and life or I guess not. This is why I live in MA. where we have a state law and ever time I go to see family in NH. my cousin said I have to work because of WLAMART will not close down for one day wow how low is that very low. And another thing I have a bill from my Walmart Credit Card say I have to pay a bill I did not do because I do not need to say at hotel if I stay with family and if I live in MA. why would I stay in a Hotel next to me in RI. that dos not make no sense at all. I got a bill in the mail from the Hotel and I said what no one get a bill in the mail from the hotel I’m sorry and the Hotel told me to call my Credit Card and tell them and I did there been a investigation going on for all most a month know can please take off the $ 676.34 off my bill Mr. CEO and the Hotel was Comfort Inn 2 George St. Pawtucket RI. 02860 phone number for there is 1-401-723-6800 the manager is Mark and if I live in Attleboro MA. that’s next door to where I live I do not need to go or would I ever stay at a Hotel. Thank you MR. CEO. I hope you can take off the from my bill because I am not pay it and I can not I do have the money to pay it all off. See I have a Credit Card for just for Emergencies or if I really need to get thing I really need other than that I do not use my card. I am piss
Here is another complaint. The call center for walmart.com only knows how to lie. Tried to buy an item for my granddaughter and doesn’t give an option to add to cart. It doesn’t tell you that its out of stock and doesn’t give an option to get an email once it is in stock. the representative first said that i have a registry account that I could go on another account to buy the item or do another account. then was hung up on. called back and was then told it was out of stock but doesn’t tell me that on my end on walmart.com. i was not signed into my account. wanted to just tell me it was out of stock instead of answering my question on to why it doesn’t tell me the item is out of stock or when it will be close to being in stock. doesn’t give an option to let me know when its in stock so now i have to go online each and every day just to see if i can get the item for a christmas gift for my granddaughter. such bad customer service at the call center and terrible for the web site not to give the options since its so close to christmas and pray i don’t have to get something else for someone that is hard to get for.
A COMPANY WHOSE CORPORATE OFFICE CANNOT BE REACHED KNOWS ALL TOO WELL THERE ARE TOO MANY COMPLAINTS TO HANDLE. TOO MANY COMPLAINTS=BAD CUSTOMER SERVICE, CUSTOMER SERVICE + DISHONEST COMPANY =WILL ALWAYS EQUAL DOWNFALL. YOUR SUCCESS IS LIMITED. ALTHOUGH WALMART IS HIGH RIGHT NOW, THE DAY WILL TOO COME OF YOUR DOWNFALL JUST LIKE EVERY OTHER SUCCESSFUL DISHONEST COMPANY. CORPORATE, IF YOU’RE NOT HEARING THIS YOU HAVE ONLY WON YOUR CLIENTS WITH PRICES AND THAT’S NOT ENOUGH FOR REAL LONG TERM SUSTAINABILITY. THERE IS A LOT THE OUTSIDERS DO NOT KNOW ABOUT WALMART, BUT THE MUCH THAT IS ALREADY KNOWN IS ENOUGH TO KNOW THAT WALMART YOU WILL BE IN VERY DEEP TROUBLE IN THE FUTURE.
A SHADY BUSINESS ALWAYS GOES DOWN EVENTUALLY. YOUR SUCCESS IS LIMITED.
I been trying to get hold of some one from the head quarter of the Wal-Mart office.
zmXXXXX@yahoo
Hello. I am writing this email in regards to an unpleasant experience I had recently at Walmart on 1100 Lejeune Dr. Springfield, IL 62703. Store #3602
I prefer to start at the beginning of my visit to your store today November 10 at approximately 3:45PM as I was buying groceries for my family. Attached is the receipt I received for the products I did purchase that day as I was not there for any official capacity.
At the end of my shopping in the store I checked out at checker number 8 at approximately 4:30 PM. My check out experience was not pleasant. My cart was full and the checker lady ran out of checkout bags on her carousel and said in an informed manner that “I AM OUT OF BAGS”. Rather than help me load the bags in the cart for me the lady simply said she was out of bags. I was having difficulty with my credit card as I had an operation on my right hand 5 days earlier that made handling objects very difficult for me. My right hand was wrapped in heavy bandages and was very obvious to anyone looking at me. I ignored her comment and removed bags from her carousel as quickly as I was able.
I spent about $107.00 on this one shopping visit and unbeknownst to me my wife was in the store earlier with my daughter and spent about the same amount for my daughter’s family. I left the store and loaded my products in my car. When I finished I had to return to the store to use the rest room. I have heart disease and my medicine does not allow me to wait very long to use the rest room. On the way back into the store I noticed two customers reaching over a motorized cart that was parked directly in front of the Redbox kiosk touch screen and was not easily accessible to your customers wanting to rent or return a movie. In order to maintain a positive customer experience at any Redbox locations the kiosk must be clear of obstacles and obstructions to the kiosk.
I removed the cart by lifting the basket in front of the cart, turned it to the right and moved it over about two feet so the customers could have total access to the kiosk. I did this because I am the service technician that repairs and maintains the functionality of the kiosk. Moving the cart in this manner was told to me by previous Walmart employees in the event the cart had a rundown battery.
In this instance I am off of work on medical leave and was not in my regular Redbox uniform. I was happy to assist the two customers that wanted to use the Redbox. I then went to use the rest room. When I came out of the restroom I was confronted by a short young lady that proceeded to accuse me of trying to vandalize the motorized carts. I was shocked and appalled of her accusations especially since she had not seen or been involved with the accusation she made against me. In no way can my physical condition allow me to harm in any way a motorized cart as big and rugged as your motorized carts are, nor do I have the strength in my arms and right hand to cause any damage to these carts.
I could see clearly this young person was very inexperienced in her management position and publicly chastised me in the middle of the walking area in front of the self-checkout lanes in full public view. This in itself was a good indication this person needs more people training. As I am a professional person I did not see the need to argue the matter and quickly apologized to this manager and left the store.
I love Walmart and I and my family have been a loyal customer for every year Walmart has in Springfield and as many locations around the state of Illinois as my work causes me to travel. Every city I travel to I purchase all my product needs from none other than a Walmart store. This unfortunate incident can be rectified by a simple apology from this manager. If I could meet face to face with this manager and receive an apology from this person, I can forgive and forget. I can’t imagine not going to a Walmart at some time during my work week for any and all the products I need and use as well as my family and friends. Please let’s continue our good and solid relationship for the many years that we have had. I believe the manager who insulted me as if I were a common vandal needs to personally apologize to me at the earliest possible time. For the most part I and my family can give Walmart a 10 on a scale of 1 to 10 as 10 being the best in service, products and pricing. Thank You for your consideration.
My son, daughter, and I was in the Wal-Mart store in Rawlins who last Tuesday night. My daughter and I was looking at phone prices my son was in one isle over I called for him and he did not respond so my daughter and I went to look for my son and he was on the floor not breathing. Eyes wide open so my 2 yr old daughter tried to get him to responde. And he never did I ran up towards the registers screaming for them to call an ambulance they was looking around like they was lost I told them I think my sons dead they called the ambulance and then the cops showed up the ambulance guys rushed back to get my son the ambulance guys asked him if he was ok to go home he fell and hit his head which nocked him out and they didn’t take him to the hospital to be checked instead the two officers that showed up wrote my son a ticket for shoplifting a power cord I naught at dollar tree that morning and for stealing a brand New battery I got off Amazon. I called our Rawlins Wal-Mart and ask for a copy of the tape so I can see and they said they didn’t have it I have to call the police department
I have called my attorney and I am filing a lawsuit against Wal-Mart and Rawlins police department for this incident that happened to my son inside Wal-Mart and he was not cared for he was only treated as a criminal and charge for shoplifting for something that was not stolen it was what I naught him earlier that morning who is innocent
Store 2131 Joseph and ciji were very short and rude. Black ops game release central time. Rudley refused to sell me the game. I called 1801. They are selling it. That manager called this store. Joseph was rude to him as well.
This is unacceptable behavior for either of the being in management position.
This has wasted an hour of my time now. I don’t understand why they are still refusing other than they would look bad in front of other customers.
I am done with this site and am going to another to express my extreme displeasure of this Walmart lack of communication and willing to make a call and check anything out.
You really need to go down to silver city new mexico and help that walmart very rude and nothing but kids running that store very dirty i think everyone should be let go
Dear Wal-Mart,
I was in Gilroy, California and had my oil changed at that store. Drove back home to Missouri only to find that I needed another oil change. Took my car to the Wal-Mart in Nevada, Missouri only to be told that they would NOT change the oil in my car because it had been over filled. When I told them that it was done by another Wal-Mart they called the Manager to see what to do. They changed the oil.
However, I immediately called the store in Gilroy, CA and told them what had happened. There the manager on duty was rude and basically calling me a lair. I read to him straight from the paperwork from his store and told him that Wal-Mart will be responsible for my car. He then responded to me by telling me that some cars do take 6 quarts of oil. My car even with the filter changed NEVER TOOK 6 QUARTS OF OIL. He then asked for the VIN number from my car. I gave it to him. I also asked for a refund for the oil change. He called back after finding what I had told him to be the truth and said he would get the refund send. I have NEVER SEEN THAT REFUND. Now to add insult to injury my car is leaking oil from ever where. It never did that before either. I want Wal-Mart to stand behind there work and fix my car. I will not EVER
I am from Blackstone, Va and I have a complaint about the drugstore at the wal-mart center in Blackstone. Today I went to the dr. and he faxed my prescriptions in about 4:30, 4:45. I came home and when I arrived at Wal-mart around 6 my prescriptions were not ready. I informed the lady at the cash register that I had to meet my daughter and grand kids for supper that they were already at the restaurant waiting on me and I wanted to know how much longer it was going to take. She informed me not long because they close at 7. REALLY.
I stood there for about 20 minutes waiting. I asked the cashier again how much longer and she said she would check in a minute. She kept calling people up to her and handing out prescriptions. I said I’m leaving that this is the slowest place ever and it was no since in it what so ever. There was three people behind there working filling prescription and the cashier.
Needless to say, I left wal-mart to go met my daughter and grand kids for supper without my medication that I needed. I was diagnosed with sinusitis, pharyngitis, and bronchitis. YES I NEEDED MY MEDICATION. DID I GET MY MEDICATION???? NO!!!!!
I WILL BE LOOKING FOR ANOTHER drugstore SOON. IF these employees can’t keep up with filling the prescriptions in a timely manner then maybe the drugstore needs to stay open all day long and the employees take turn with lunch and break time so that someone is always working to fill these prescriptions at all time. OR either hire more capable employees who can do the work in a timely manner.
My prescription today consists of a z-pak or (Zithromax Z-Pak250 mg tablet) that is already pre-packaged and 1 tablet Diflucan 150 mg tablet. Really. How long does it take to process it, print the label and place it on the package and fill one tablet????
I’m not the only one who is having this trouble with this drugstore.
Something needs to be done and fast to improve the quality of work that is being done and in a timely manner.
Thanks.
Thank you Walmart for doing such a great job that you are doing
Went to walmart on fort union in cottonwood height utah . Got to the check out stand and Given rude looks and attitude from the cashier who took my bill and said she’d be right back . Then she and another older guy came over and said that they could not accept my money because it was fake . I asked if they used the money marker on to verify the cashier then said that she doesn’t know that that is. I then left to go to customer service the woman there said it is real but to hold on . Then she when and grabbed the same old man he then got rude with my sister and I . So I asked for a manager he then left and grabbed Derek the assist manager who said . We can not accept YOUR money ! I asked how he knew it was a fake he said the water mark “holligram” and money strip are not supposed to be there . I pointed out that this is how to tell it’s real. Derek then said rudely that they were not going to accept it. I then said ok call the police I’ll wait . He asked why? I said we have fake money on our hands here . He then stated that we’er not saying you committed a crime ju st refusing to take YOUR fake money . OK so let me get this straight you guys don’t have money makers which is illegal not to have in your stop as per walmart Corp and any other company that accepts big bills and you don’t call the police for fraudulent money . When you have to report to the police any time you get receive fake money . OK I’m sorry Derek but you obviously don’t know anything about walmart policy or utah state law . Thanks for pissing me off and being super rude, And being racist .! Also learn your money and how to tell fake from real chevron marked it and it was real . Thanks for being lazy
I sent the Airport Thruway Walmart the below email but never received a reply; so, I am now sending the email to you.
My sole purpose for entering Walmart today was to purchase some beer and quickly return home for my BBQ. I wasn’t in the store 60 seconds and here comes one of your plain clothes store stalkers lurking around me pretending to rearrange the wine immediately behind me. Now when he was further down the aisle I didn’t pay him any attention. But when he got less than three feet from me, I thought this was odd. I knew exactly what I wanted; but, I decided to linger to see how long this individual was going to watch me. After a couple of minutes, he decided to leave; so, I selected my item and left. I got about ten feet from the beer isle, here comes another store stalker (He was not a shopper. He was dressed like the first guy.) Apparently, the first one had called for backup. While on the phone he passes me, stares straight at me and my shopping cart. I turn to make sure I’m not imagining all of this and sure enough; he turns into the beer isle! Unbelievable! Your employees never cease to amaze me. Just once I would like shop in Walmart for more than five minutes without having a tail placed on me.
2801 Airport Thruway
Columbus, GA 31909
8236 5713 9537 6609 1809
10/24/15
12:38
I work for Dr. Elizabeth Thomas DO at the Walmart Vision Center at store 2751. On 10/26/15 I witnessed first hand that Walmart does not care about their patients that they bring in with low pricing. Jonn Hale came into the store and informed Dr. Thomas that they were not going to renew her contract for next year. That’s fine Walmart has the right to do that, but her contract was not renewed due to a personality conflict between the Dr. And John Hale. He was so disrespectful and condescending that I was appalled they would treat another person like that yet alone a Dr. What does concern me is that it appears as though Walmart does not care about their patients and their medical outcomes. So my recommendation to all people who are considering building a relationship with an Optometrist at a Walmart store, don’t go there. They do not care about your health and wellness. From First hand knowledge .
I am in shock and disbelief ,today I was shown a picture of Israeli
(IDF) soldier Halloween costumes for children that Walmart is carrying. Given the fact that innocent Palestinian children are being massacred by Israeli soldiers shows distaste and disgust for Walmart’s reputation. With so many loyal shoppers I for one spending an average of $700 A month on purchases from Walmart ,will be spending my Money elsewhere as well as millions of others who see this as disgrace and disgust .I for one will be a lost asset to your company if these costumes are not taken off the shelves. America is based on compassion for others. To condone what IDF is doing makes me shake my head in disbelief .
Go f*** yourself
I have been a loyal customer for many years I have one Question. Why dose the drugstore run out of medicine..I have switch to Trenton Store in FL it’s closer to me and the employees are very nice..however my husband must have his heart meds. Why dose this happens?…I was told the delivery never showed up..or called ..so I have to make a double trip back ,only to pick up another couple days supplies… Iam not pointing finger or assuming who at fault. it needs to be look into so it doesn’t happen again.
Is it standard practice for Walmart managers to retaliate against customers who complain by barring them from the store and threatening their jobs? I am a vendor who complained about the poor management practices of the manager of your North Vernon store #1157 and she had me thrown out of the store, almost causing me to lose my job. What is WalMart going to do about this?
What is WalMart doing to help its employees who lost everything in the recent flood here in Sumter, SC? I know of one case where an employee asked to go home when notified that there was a foot of water in her apartment. She wanted to salvage what she could,. She said management refused to let her go. She left anyway. She now has no home and no job. Seems to me this is one hell of a way to treat any human let alone a fellow employee. Does a high profit margin override any sense of humanity at walmart?
I have been an employee at walmart for almost a year and ever since I came down real sick they have been nitpicking at me I have had 4 surgeries 3 on my legs and 1 on my heart I didn’t know what was happening to me cuzI was always tired and falling asleep artwork and was really sick didn’t know about Sedgwick at the time until a coworker told me but I was written up 3 times and then today was written up for something I did do and I will take that one but when you are I’ll there is nothing you can do.They fired me today but before then I was told by other manager that they will make sure I never promote or move on to another store that person of course didn’t tell the truth so I just let it go because I needed my job.Ido have disabilities and was told that if I put them down then I couldn’t work.I am well now and was back to work for a month now and then put in for a transfer and then they bring up other stuff that happened awhile back.The way people are treated cuz they are sick is not right and that is why there is such a high turn over I really liked my job but it was ripped out from under me alls I wanted to do is go up in my job not be knocked down or nitpicked at and others feel the same way. The open door policy don’t exist in this one store you have bosses sitting in their offices and texting on phones and when they do talk to you it is just throwing the paperwork at you and telling you bye bye.The only time they are on their toes is when district is down or when district mgr is down I am sorry for writing a lot but I needed to get this off my chest along time coming.
We had a blackout here in Cleveland, Georgia 2 weeks ago. And we didn’t have electricity for 6 hours. But what I didn’t know that Wal Mart also didn’t have power at their store And they are but only 1/8 mile away from me where I live. . So I got to thinking about just how much money$$$ Wal Mart store had lost during that 6 hour blackout ?
Thousands of dollars would be my guess . Well in my line of business I build Solar Gardens of 3MW and larger .And it came to me that we could help Walmart stores and Sam’s Clubs all across the country by putting Solar Canopies in their back part of their parking lots . The first four (4) parking spaces on both sides along however many lines of parking area they have at the Super Stores all across the country . This would allow them to continue to have power for their lights , freezers , coolers, and registers . In other words, have power in their stores to continue doing business making money and being a service to their communities during a power outage !
** This is my Statement to Walmart Corporate Headquarters to allow my company ( Two Eagles Green Energy LLC )
to provide to their Walmart & Sam’s Clubs stores across the country to have that power to operate business during a blackout area to offer their services to the general public of their areas .
Sincerely , Robert Swisher / President & Co-Owner of Two Eagles Green Energy Corp. LLC.
I was in your store at 209 Lakeshore Parkway in Homewood, Al on Oct. 21st at 2:30 p.m. I went to Customer Service to exchange a pair of pants and to return some decorative light bulbs. It was an experience I will never forget. The employees have not been trained correctly in dealing with all the public. I didn’t have my receipt and instead of telling me they wouldn’t be able to take them back before they rang them up, I stood there and after they did that she said she would need a turnkey, so she called this woman named Kamulah over, she had an attitude to end all attitudes, she said no we cant take them, the a man showed up, they made me feel like a criminal of some sort, I am 76 yrs old and she was so rude. The employees in CS there were just like they were the judge and they made decisions as they chose too. I will never shop at Walmart again. It was like reverse racism.
We have a 2014 chyrstler town and country .iv always taken my van to my local walmart service department to have oil and filter changed,my van stared running like crap my engine is tapping, my engine light came on I took it to chyrstler to get it looked at,they found oil everywhere in the engine and oil filter lose, they tightened oil filter and we added oil to pervent any fruther damage called walmart that serviced our car, we were told to file a insurance claim .We filed claim 10/12/2015 at 4:00 pm at cocoa walmart,.On 10/14/15 from your insurance company it was a 2-3 minutes at most,we were told by your insurance company that because “chyrstler tightened oil filter (that was put on by your service dept and we put oil in our car (to cause no further damage to our car)that claim was turned down.Your insurance agent never looked at our car or the copy of oil changes we have done at Walmart
Or our invoice from chyrstler. We would expect more then being accused of tampering with our car.We still have a loan on car of 23,000 dollars and $$ for chyrstler to look into what other damage was done to the engine as it is tapping, this is not right we have invoices from our local walmart showing that only one quart of oil was added how is it that when you have a oil change that they only use 1 quart of oil when car holds 6 quarts,also when we asked what filter was used no one at Walmart service knew cocoa fl Does Not or ever carried our filter for our car! The filter that was found lose is still on the car,it was just tightened by chyrstler it cost us 119.00 FOR that to be done,now it will cost us $$$ to have chyrstler do a full exam to determine what damage was done to the engine and to take pictures of damage and to pressure wash the engine and under carriage of the car.We are both retired my husband is a veteran and amputee we need our van as we also have a son I care for that is handicapped, I am so upset about this.The insurance company you have here does not answer their phones. When we did hear from the adjuster his number came up on our ID as 0000.TO be treated so badly and a cussed of tampering with our car is totally wrong.
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I am furious. I had already contacted Brett Wiley, store manager, 6011 W Kellogg Dr, Wichita Kansas by email but with no courtesy of a reply and the situation of which I stated in my email to him remain unresolved.
Upon returning an item purchased at Walmart using a credit card and with the original receipt, I am told by a select few at Customer Service that the only manner which can apply to the situation is for a credit to be placed back to the card used for purchase. When I ask is for a credit on a Walmart Store Shopping Card (and not a cash refund though it should not matter) I am told I must have the credit card or they can offer no other solution.
I have read with complete understanding Walmart’s Refund Policy and all related terms and conditions and find no prohibition in your policy; stated nor implied.
I fully intend to direct this recurring issue with Management level personnel of each provider of card issuing institution’s from which proper refund method has been rejected.
Refusal to issue a refund to a Walmart Store Shopping Card defies all principles of logic, financing, reason, and most importantly…customer satisfaction
From the look of things, it doesn’t look like Wal-Mart is repsonding to any of the complaints on this website. I visited the Wal-Mart located at 3580 Memorial drive Decatur, Ga 3002 and Suzanne Prather is the manager. Upon check-out there were lanes open but each had about 10 people waiting in each line.I got in the lane which jokingly says that its an express lane but its clearly not. I counted 9 employees standing around the cashier area doing absolutely nothing and one of them had their phone out texting the rest were socializing as if they were in a club. I watched two managers walking in this same area doing nothing. One of the managers looked like she was ready to go to a football game. She had on a falcons hat and the falcons jersey with a crooked red and black wig and she was popping gum like a cow chewing grass. This was completely inapproriate for work not to mention, shes supposed to be a manager setting an example for her employees. I sat in line for 28 minutes before I made it to the register to cash out my things. The employee that was working this so called express lane byt the name of Michael Wilson, was very rude to everyone. I watched Mr. Wilson talk so rudely to a customer by telling him “I can’t give you anything for free and I ran your card four times and it not my problem” the customer asked to use the phone and Mr. Wilson replied by saying, “we don’t have phones for customers most people have cell phones someone might let you use the phone in customer service”. I thought this was very rude to say to a customer. As her began to cash out the next customer, he began to talk to the customer about the previous customer and how he thought he should have checked his card balance before getting in his line. They lady he cashed out had a 100 dollar bill and she wanted the change in diffrent increments and he told her, “I will give you what I can but I can’t give you all my change”. I’m looking at this employee like “is he really acting like this?” As I approached the register he continued to tell me ‘I’m handling htese people one at a time”. I never responded as I was ready to leave the store. I just gave him a look of disgust and waited for him to scan my items. Mr. Wilson has absolutely no business working with the public. He is a bitter OLD MAN who doesn’t know how to work with the public!!! As a long time -Walmart customer, today’s experience has led me to believe that the company no longer cares about customer service and money is the ultimate goal. I only shop here out of convenience. After this experience, I will drive further to go to KROGER or TARGET . The customer service beats you all hands-down!! ALL of your employees need re-current training in customer service and ALL of the employees need a better dress code. If the company thinks very low of the employees what makes you all think that the employees would are anything about the customers? Will never shop at Wal-Mart again!!! No morals, values no respect for customers just interested in your wallet!!
I’m a maintenance associate at store 2286 and I feel that we don’t get the responsibly we need to do our job why waste time trying to get a manager to open the compactor to throw out the trash or if there is bottles to get rid off we have to bring it in back of the building and if the fence isn’t open we have to go back inside to find someone to open it again wasting time it’s part of or job to do these things we should be given the responsibility to do it our selves.
double charged for and order online Download I will never buy online or support Walmart for their deception and the fact that you go back and forth with customer support and your fininacal institue
How long can Wal-Mart keep you on a no rehire list ???? some people do like working at wal-mart but wal-mart just wants to punish you for ever now i cant go back cant get a job. i have not worked for walmart for 4 years if i,m a good worker and i screw up and yell at a coworker. it shunt haunt you for every .Even killers @ drug addend @ thieves
get a neither chance to redeem there safe. but walmart has kept me from geting a job do to bad reference. YOU NEED TO CHANG IT FOR US THAT NEED TO GO BACK TO WORK PLEAS DO IT ASAP I,M ONE THAT NEEDS IT NOW.I HAVE NONE MY TIME 4 YEARS thanks.
First, learn to spell. 2nd there are other places you can go to find a job. After 4 years I would think you could take a hint. They don’t want aggressive people working for them. Move on.
Wal-mart charged my bank account twice within 60 seconds for over $200. The first charge was legit. Cash officer said bring in paperwork and we will correct it. I stood in line for an hour only to be told the person I spoke to had incorrectly informed me. Sooo, my money is tied up and neither the bank nor walmart will do anything about it!! I wasted my time and gas due to an untrained or incompetent employee. In any case, Wal-mart SUCKS!! Customer service is seriously lacking. Thanks alot Pinellas Park Wal-Mart for nothing! I will not spend one more cent in wal-mart!! Thank goodness Target is available and cleaner!!
Ok I’ve got a serious issue with the Walmart in Georgetown sc 29440. I want to know how they tell my mother that she will lose her job if she doesn’t come to work, if she wasn’t blocked in. I do believe in a state of emergency it is against the law for that to happen. I will be going to the labor board and a lawyer about this. My cell number is 1(843)359-**** give me a call as soon as this is received or there will be a lawsuit presented to Walmart. I do believe family comes before anything. She should have been able to get her family to safety before its to late. So contact me as soon as possible so maybe I can get my mother, stepfather, and little sister to safety before it to later.
Sincerely; f*** you
Richard Soles
on 9/30/2015 i letitia middleton was released from walmart for the following i was doing my job as a maintance assoicate while clean the bathroom a purse was left in the bathroom i did not pay it anymind thinking who ever left it would come for it a few mins later i was called to the add office a male police and a manager was there he ask to check my lunch bag i said yes then he check my back pockets found nothing and told me to go back to work then 10 to 15 mins later i was call to the add office again was told in these words by a group of mangers and supervise you have the money you got it you need it for your daughter i replied no i do not then i left and sat in the break room 5 mins later on of the managers named mrs kim came and ask me for my badge and vest and the another manager told me i no longer work here i need to sit upfront of the store i did (everything i am say is on video) when i went to get my termination paper it says i was question told if i walk out the build that is grounds for termination that was never told to me and that i walk out the building left my badge and vest witch while i was in the break room miss kim came and got my badge and vest i did not walk of my job why was i let go i know this is unlawful termination my lawyer says try to resolve this if i just want my job back before i go an further because the video say one thing and what they put on paper is a lie who should i talk to ps another assoicate turned in the purse and she is still there
Me an my wife went into Walmart to return a phone that was bought Oct 2nd here in Springfield, mo on Kearney st the co manager derrick was very rude an refused to return a defaulted phone because we lost the reciept an after another manager told us that she can print off the reciept after trying to explain to Derrick the comanager he then raised his voice to us called me a XXXXXX an told me to get my fat f****t as out of his store so we left an had to walk home wit me being on oxygen an nt being able to walk very well I want something done he mentally abused me in front of other customers its suppose to be customers sadifaction guarantee an this was nt the case if this is the kinda of employees u guys are gunna hire then u guys will end up losing a lot of business me an my family an friends do most of our shopping there its only right he loses his job
I am looking for the contact person or number for HR for past employees to contact.
I was an employee in the past and was asked to quit for the hiring of the company “Wal-Star” in my store at the time.
I am requesting information as to if I am allowed to return to the company and continue my career with the company.
I am currently attending ITT Tech in Tucson, AZ in the Drafting & Design Associates program, and currently looking for employment.
Mr. C. Douglas Mc Million CEO
WalMart Stores Corporation
Mr. McMillion,
As a shareholder and personally having met Mr. Walton in Memphis in the 1970’s and offices in Bentonville, Arkansas. What a real American Success Story and the most significant of the 20th Century.
The organization has transformed into a Company today Looking for Answers, Not Developing the strategies and implementation pro actively. This is due to not understanding
the surrounding, culture of its customers, economics in general of the World, people, trends and most of all the employees that are not trained, and are Not American for which the Company for so long prided itself on.
Donald Trump said it Correctly, Bring Back America to what it was. This is the same formula that Walmart needs to address today. It doesn’t need layers and layers of executives to figure out where the CEO and Board of Directors have ruined once the best stores and operations.
Our vision and input has been consistent for several years, explaining the facts that Walmart simply ignored, and still has its focus in different directions. Not on its merchandise, declining quality of stores, infrastructure, shopping carts old outdated and dirty in each store.
The Lighting and Floor Fixtures are late 1980’s and are totally not up to the standards of shoppers today, narrow isles, grocery fresh produce empty and display like we have never seen. Wrong approach and fulfillment at any produce area in a grocery never is EMPTY.
Your Uniforms say Proud to be a Walmart Employee. It May be true, but the Uniform looks like a german style uniform Not Happy, Inspiring or the current look in employee shirts or uniform vest. The embroidery is expensive and not compelling enough with your color choice.
The Cashiers and surroundings are not uplifting enough to have a customer in line or shopping to be distracted to buy another product and product. That is the opportunity that you have singularly missed, COSTCO is plain but the intense SKU’s offer the best of the best and it is compelling and your check out is several times over what you originally came in for.
Last of All, Yes the customer in Walmart isn’t the same as Target, Costco & Home Depot, the difference Walmart has’t branded itself to cross over to the population allowing the middle to better income clients to shop in comfort.
The key determining factors are;
Entrance very unattractive and dark
The Shopping Carts are Old and Outdated
Lighting in Stores
Clean Environment to Shop in
Very congested in the main corridor along the front of the store
with outdated fixtures, displays over done and to many hanging
items from the end caps to catch on to clothing and or children
Merchandise looks dated and displayed in dark and not friendly
environment
The difference when shopping in Target or other stores in the same category
the smell of the food is vented correctly, and your SUBWAY smell takes you
over to the point of leaving that area quickly or just leave the store.
Smell and orders are proven to be a distraction and destroy the sales floor area
with penetration of smell and odor.
The HVAC system isn’t able to compensate so in essence the specialty companies
that control this area need to be part of the Walmart changes.
Customer Service area is congested and placement is a turn off when you arrive
in the stores.
Architecture, Company Culture and staff meeting on the floor are never appropriate.
Westbury Long Island Store Old Country Road has a lot of potential, since the 3rd largest volume Costco is next door. The cross over is non existent What does that tell you.
Steven LeVine
Chief Strategist Global Development Architecture & Development
New York, New York
There has many instance in your Walmart in Lihue, Hawaii while using your credit card or debit cards. Once you use them at the check out and try to use it somewhere else your card gets denied. When check with the banks there are several charges on your card from Walmart.com in Georgia with purchases of huge items. The bank then have to stop payment and issue another card, which is a terrible inconvenience to the card holder. You need to something and quick or we will take action with the attorneys and the media.
I contacted the Mason, Ohio location on 9/24/2015 to inquire about my on line order shipped to store. The male I spoke to in electronic dept was unwilling to look my items unit he computer. I explained I did not receive the email and had checked on line as saw it was in. He said well them it’s here I didn’t have to look up. I asked him numerous times to look to verify. I asked his name, he refused to give to me. Saying I was rude and he did not have to tell me. I told his it’s very easy to find who you are since I have the time and you are in the dept. I hung in and called to speak w manager. I spoke with Mark Hayes. He took my info and said I will follow up and let you know. He seemed to be blowing me off, spoke very quickly and was hurrying me off phone. I did receive call back next day. I was told that the issues was addressed. I felt like he was just saying something to get me off phone. When I told Mr.Hayes I most likely will not give my business to Wal Mart anymore he said ” that is your choice” he hurried me off phone again.
Tire center closes at 6:30 on sunday (we called and asked and said as long as we get there before 6:30) and they tried to deny us service at 5:45. I was told by a employee the tire center basically stops accepting costumers when they want to. (The employee ALSO thinks that is ridiculous) They also tried to deny us on “we have custom rims”. After a back and forth with the assistant manager for around 5 minutes (who was the one trying to deny us) they finally gave in and only did one tire even though when I called I asked if all four could be done and the employee said yes. They have lost my business.
This happened at 40 Drury Dr, La Plata, MD 2064
Store number unknown
If read I would like some contact from a corporate official before I put in a BBB complaint.
Unknown assistant manager, I will give a description when contacted.
A few days ago I made a few comments as to the Coshocton County Store . Today I received a call from Connie . She ask what the issues were . I ask her if she had walked the store . If such was the case she would be keenly aware of the issues . I did expect your quality control or others to be assign to audit this store . If your management origination can not perform such advise by e mail and I will walk the store and take photos and forward to your management origination . Being doing your origination task for you . I expect more from Walmart that is if Walmart wants the wife and I for customers . We do not need to shop at your store if we can not find what we want . I think its a I cant see the forest for the trees . I will look to your reply . Thank you . Richard
I have been trying to get in touch with the Corporate Office to see if you can clear this up. In the month of March I was released from Walmart store 2088 for a charge that was handed to me which shouldn’t have never happened. This person turned me in for a harassment charge which is not true. I was told what she said and that they had films of it which I never got to see. I wasn’t allowed to say anything but to just write it on a piece of paper. This was totally wrong. I didn’t do anything to this person or touch her. Sure I get the shaft and booted out the door and she gets to stay. She went around teasing alot of other guys also and nothing was said to them. I was an employee for 3 years and my customers and fellow associates couldn’t believe I got releast. She was put on 3rd shift while I got the red flag of not working for Walmart again. I am asking you to lift this flag so I can come back as a cashier where everyone loved my work. The little kids are really going to be upset this year without Santa Claus who I also did for 3 years. Please let me come back to work at the 2088 store. Thank you
I am so frustrated at walmart’d credit card company!! My husband lost his job in June. I called synchrony immediately and asked to speak to a manager. I have called everyday asking for a manager and every day some rep tells me a manager will call me in 24-48 hours, but since June 24th, NO manager had ever called me!! It is now September 20th. We bought the job loss credit protection. They closed my credit card! Even with me still making payments, and my daily calls, they closed my acct!!! Sam Walton would never let his customers be treated so poorly!!!!!! I have all my phone records and all the hours I’ve spent trying to get this fixed and I am so upset! I had good credit before this mess! Just devastated!
Does Walmart ever answer anyone that leaves a comment on here or just a formal reply?
Didn’t want to leave anything if this is the case.
Hello i’m trying to reach the human resource department at wal-mart I’m current employee and there is so many shady things going on at the store that I work after been there 10 years they are treated like crap that’s why I need to speak with human resource to address this issues with them or my last resource will be drag walmart to county court and file a law sued they are violating my right as human and employee so please if you kind get to me at 619-677-**** thanks
They violated me to cuz I was so ill
I am writing this letter because I have saw an issue that came up while shopping at Wal Mart In Breaux Bridge Louisiana and after what happen I have to question if Wal Mart cares about the community or care about what goes on in their store. We have had two police officers killed in the line of duty by black and while in Wal Mart they had two black girls that work there laughing and talking very loud about how they were glad that these officers had got shoot. A white man walk over to tell them they were wrong that black or white they were talking about humans when in the girls called the manager of the store and the manager ask the costumer to leave the store. As a human I feel this was handled wrong and as a costumer I feel that Wal Mart doesn’t care how their people act towards and to the costumer. The staff in the Breaux store are rude will stand there when you ask for help and carry on texting ,laughing and talking to their friends who have come to visit.
I have had eyes rolled at me are been told to find someone else they didn’t know where something was at. They seem to have a group of people there that are hard worker but a bigger group of people that are being paid for doing nothing are to be rude. Many people need a job now and if Wal Mart would clean house at Breaux Bridge Louisiana the shoppers in Breaux Bridge would be happy to shop their. It is unreal what happens at this store and if Wal Mart can’t see that they have people that are bringing down this store then they really don’t care about the community and the people in it. If it were just two are three people doing this it would be different but we are talking about a large number of people. If I had been a mystery shopper I would give this store in Breaux Bridge Louisiana a big fat zero on costumer service and management .
I am looking for information about a fugitive that killed my son. His name is Christopher Ponce. I recently heard that WalMart utilizes the best facial recognition software available for their loss prevention department. I would like to know if it is possible to run his picture through your system. No matter where he is, he may be going to one of your stores. Is there a way that the Marshals service can do it? I would appreciate it if some one could briefly contact me, or call me at (813) 382-***. For more information please see findchrisponce for photos and information verifying my situation. Thank you.
I along with other contacted the media for allowing the Black Panthers to recruit member in front of your Hy 49 store Hattiesburg Ms for 2 day we have been told they will be allowed there again only media is notified this time there were pics taken of them and we are sharing all over Facebook Hattiesburg had 2 officers gunned down a few months back both leaving family behind. Never would we think walmart would put up with such actions when a war on officers is going on now officers killed every day by ambush. You need to put a stop to this we are burning the phone up at the store the act like it’s not taking place when pics show there in front of the doors Ms is a co sealed to carry state would hate to see problems happen at store we are hoping this info and pics go viral this action should never be allowed we will be phone numbers of Ark and Ms store to call and complain
Upon entering the Danvers Walmart, located in Danvers, MA 01923. I was thrilled to see such great prices & deals. While, I am a frequent shopper to this location, I do regret to say that after my shopping experience today, I will no longer shop at this walmart store and would rather drive to another location. When I was entering checkout I was not greeted or asked if I needed any help, since I had large furniture in my cart. Also, when I informed the cashier, that I had items I did not want in my cart, she rolled her eyes & told me to put them over there (she was pointing to an empty register in front of hers) When I asked her if she really wanted me to place my items over there, since having worked in retail previously I felt strange leaving my unwanted items at a random register. After I asked just to make sure, she sighed loudly and very rudely rolled her eyes, again. At this point I was feeling very uncomfortable, but I just continued loading my items onto the belt. When I asked if I needed to remove my large furniture item, she just looked at me, clearly irritated and grabbed a scanner gun. She then scanned my items and one of the items I grabbed rang up a different price than what the location of the item said. When I told her that where I found the item, (which was a hamper), the price said $9.99. She looked at me and told me well the price is $28.44. I told her that the shelf said $9.99 and she just directed me to someone else. However, when she directed me just told me, “Oh, well that lady over there (pointing to a group of 2 women) can help you..” I was not sure which woman to go to so I asked her which one, which then I received my third eye roll & my second aggravated sigh. She told me the woman with glasses could help me. When I approached the two women, one of them (Hope) was eating & continued to do so while I was talking. Then they told me that the price was definitely not $9.99 and basically thats all they said, they did not try to accompany me for the stores mistake. So, I told them that the shelf they were on said that they were $9.99 and there were others located there if they wanted to check. So they asked me where I got the hamper & I told them I wasn’t sure which number but I could show them. Then the girl with a mouthful of food told the other woman, “I know where they are.” Then the woman with the mouthful of food told me there was no way that the hamper could be $9.99 because it was Better Home. I told them that they should fix the sign to avoid this in the future. So the two women just walked away, and when I said I wouldn’t pay 28.44 for the hamper since it was marked $9.99 they said okay and the girl, still with a mouthful of food, said “I’ll take it from you then..” I left the store feeling ignored & upset about the way the staff treated me and the way the situation was addressed. I could not believe I was talking to someone with their mouthful. Also, I felt i should have been accommodated since it wasn’t my fault .
My better half has a past due account that I’m trying to pay .you all have sent it to a third party We have been on the phone for several hours to take care of this.Me not being able to pay the bill is holding me up from getting the bank to approve my loan for my house that I’m trying to buy
I don’t understand why waverly tn. Walmart employees are allowed to sit outside on the side walk. I stop in the mornings around 4:30 or 5:00Am on my way to work. Its dark and they look like a bunch of homeless peope .I am afraid to even get out of my truck. After sitting and looking for a minute. Please don’t share my name due to this is a small town. I’m not trying to cause any trouble just concerned. I don’t think this is a appropriate place for them to be taken a break.
I recently applied for a job at a Walmart Distribution Center and was chosen to proceed with the hiring process. After passing the physical assessment and drug screen, I failed the background check. I am 40 years old and have owned my own car dealership, been a real estate agent where I had keys to many houses, and have worked for worldwide corporations. Somehow Walmart and Sterling Infosystems (Walmart’s choice of company to complete the background check) has deemed me unqualified and ineligible to work in their warehouse due to an instance I didn’t even get convicted of when I was 16 years old. How is this possible? I’ve gone 20+ adult years without committing one felony, and I am labeled as someone not trustworthy cause my friends made acid bombs to blow up a couple mailboxes and I rode along with them, while being 16 years old?? My criminal record clearly shows adjudication was withheld, meaning there is no conviction and I didn’t plead guilty, I plead not to contest. Does Walmart really not believe in second chances after 20+ years? When I was a minor (be it charged as an adult, but clearly under 18)? I have a family, (2 toddlers) that I support and have chosen to be responsible and Walmart is making it harder on me cause of something I was affiliated with (but was not convicted of based on the adjudication being withheld) when so young and irresponsible? I’m in aw
I went to Walmart in Moberly Mo Lowes has Cottonelle toliet paper for 1.14 the Lower in my area didn’t have it so i went to Wartmart there was a smart mount lady name Kathy said no it’s wed is to another store in st louis and too much of a discount some people they will give the discount to and other they will not don’t discount to anyone if you’re not going to discount far all she went on the web with me because it was fron another city in Missouri that’s why
I recently went to Walmart on Atlanta Highway in Montgomery Alabama on a Saturday morning . 8/29/2015 at 8:00 AM to get my tires balanced one of the workers was so rude about saying they could not balance it I had to go inside and talk to the manager intern I got an argument with me trying to defend his employees I was trying to tell him that they were ruled in customer service and it went in one ear and out the other. They told me that if they’re bussiness was not good enough to go somewhere else. I did I went to express Oil . And got good fast customer service thank you Walmart .
I purchased a mainstay gazebo at the milford oh store in june of 2014 I used it that summer took it down in the fall stored it in a tote in the house put it back up for this summer and it is falling apart ther are holes where the velcore attaches to the frame they are not smalls holes the are big holes big enough to put a hand thru it is also starting to rip in other areas as well I contacted mainstay who wiil not help since it is over the 12 month mark by 2 months they refused to even let me speak to a supervisor I also tried my local store they also say they are unable to help I have also called Walmart 1 800 number they also have not helped as of yet iam currently on hold with them as I write this I spent $ 200 this item and would like to use it more then a season your motto is bringing you quality products saving you money so you can live better I would like to see Walmart live up to this statement I work 3 jobs to survive and don’t like wasting my money and I feel like I have done just that if you give me a email add I would by happy to send you pics of this product signed very unhappy… chan
I went to the Walmart on tanner Ln Clinton tn. My car was hit by a buggy. Now you all are saying that you’re not responsible. I’ve been battling cancer now for 4 years and I’m tired of fighting battles but I want my car fixed. I just got a winshield put in from a rock. Now I’ve got this big dent in my car. So please fix my car. I can’t afford another car. I spend around 200 a week there for food and medical supplies. Sincerely Betty Davis
I was wondering about your rules for the use of very faul language used by your employees in your grocery receiveing department of store #448. I deliver there all the time and the language that is used is very obscene. This language is used even with management present. I called the Walmart Dc in regards to this matter and was told I need to file a complaint on this matter. If this issue could be resolved I would greatly appreciate it.
Maybe, just maybe all the top management of Walmart need to think back when the company was not a company to the shoppers. Every store was for the most part a family store.The people working were friendly, helpful, and just plan nice. But now the people that are still working for Walmart corp. now treat the customers the way they are treated by Walmart corporation. I quess the CEO and all the upper management need to look back on the past and treat all employees the way Sam did.
To whom it concerns
I’m an associate at store 2610 I put in for the overnight CSM but got no interview. This morning another associate who also had in for the position signed the paperwork. I just want to know why I didn’t get an interview and she got the position. And I also want to know how it’s fair to me.
Sincerely Christopher Pack cashier at store 2610
To whom it may concern,
I am writing this letter to explain the experience I have had with you all. I ordered a dining room set and it came all broken. I called Walmart.com to have the item replaced/picked up and a week later nobody has contacted me to come pick up the broken dining room set. I called at least 3 times regarding this. The old set is still here and a new set came. When we picked up the new set it was all scratched up. I even requested to have it packaged better and It came scratched up. I can’t believe this! The second time and it’s still not right. We now have two damaged dining sets at home. I am at the point where I just want to throw both sets in the dumpster outside of our apartment. All it’s doing is taking up space here and pissing us off knowing we have two sets that are messed up. This is unbelievable. I will never EVER purchase anything from walmart.com and neither will any of my friends or family after hearing what happened to us. On top of it all, I called in to get help after the second dining set came damaged and spoke with a gentleman who told me there is no manager available and that one will call me back in an hour. An hour later, I didn’t receive a call, I had to call in and still couldn’t get ahold of a manager.
I am so upset and disgusted by walmart that I can’t put it into words.
Worst company and customer service and I am done with this company I thought was a good company. I was wrong.
Thanks for your XXXXXty damaged items and customer service! I will spread the word to all of my family and friends to make sure they know what to expect if they ever order from you all.
Don’t buy Walmart electronics, especially phones. I bought an LG 90 that when it had problems, I sent it in to returns warehouse, they sent me a phone they thought I should be happy to have, and now are very rudely letting me know that, and are requiring me to pay again to send this ZTE Zmax( the wrong phone they sent), back and wait without any phone til they send the correct one, if they do. Customer relations manager had the audacity to tell me I have a case, so Sue Walmart, but he’s gonna stand his ground. Perhaps I’ll take his dumb, unsolicited advice. I want my new LG 90 that I should’ve been sent, without further delay, hassle, or fees out of my pocket.
I have tried to contact Walmart several times and have not been assisted whatsoever. I have been having a difficult time and someone from my church purchased my family an $800 gift card to Walmart. I used the card one time on 8/5/2015 at my local Walmart. When I went to use it on 8/9/2015, there was only $10 available on the card. Upon investigation, I found that someone went online to Walmart.com and spent $600. I called Walmart.com , Walmart customer service, and went to my local Walmart. Everyone kept asking me for a tracking number on the order, and I do not have one because I did not place the order. No one can seem to tell me what the purchase was or where it is being sent even though I have the card still. Walmart has been of no help at all and just says there is nothing they can do. I am ready to go to the media because obviously gift cards purchased in the stores are not secure and anyone can spend the money without being caught. I have always shopped at Walmart but if this is not resolved soon I will no longer be a customer and will make sure I tell everyone I know about how I have been treated by this corporation.
It is big over zealist companies like Wal-mart that think they own the world. I want to point out one store in particular, Store #1712 in largo Fl. This store is filled with nothing but, poor mangement and lack of direction. The reason customer service is so poor here is because, the fire all the hard working people that they have a personal gruge with. I will never recommend anyone to shop at this store or any other Wal-mart for that matter. I will pay the extra to go se where else.
I am writing this contact post because I couldn’t sleep… What happen to me at you store located in Coal Township PA (WALMART 2481) was kind of the straw that broke the camels back… I’ll elaborate…
I shop at Walmart almost 98% of the time during the year. I by almost Everything I need from your store… The only thing I Don’t buy from Walmart in Lumber and other Building Materials..
However,, Here’s my dilemma.. I have to decide to No Longer to shop at Walmart because of Racist Polices your Coal Township Pennsylvania store practices.. Or continue to shop there until I really get FED UP and decide to pursue a Law Suite against Walmart…
I say this because I KNOW i’m a good and loyal customer of Walmart and I don’t feel I should be treated the way I get treated at the Coal Township PA. Store… I’ve contacted you in the past about White Employees in their early 20’s and 30’s calling me “BUDDY” instead of SIR when I ask them a question…
Especially when I’m a 53 year old Military Veteran. I spoke to The Manager, It stopped for a while but they went back to doing the same exact thing.. So instead of dealing with it again? I just don’t contact them in this store when I need something… I either don’t buy it? Or go to Wise Market if I’m really in need of The Item…
But that’s not what finally angered my to the point I couldn’t sleep… What really angered me was, I stopped in your Coal Township PA store today to buy a carton of… One Carton of Milk. I went to the self checkout section of the store where there was a white female standing in The Center of the floor watching the other customers…
Who were All White.. However, that wasn’t the problem… The Problem occurred when in stepped up to the self checkout register, She came over and made it Clear that she was watching me.. She STOPPED vaguely watching the other White Shoppers and made it Clear to Everyone in View that she was watching me…
She stood no more than TWO FEET AWAY and basically watched everything I Did… I understand that Employees must watch people in The Self Checkout Section… But when some use that part of their employment too specifically target specific Racial Groups too belittle and make them feel uncomfortable and unwanted in You Store? That pretty much crosses the line from protecting property to Outright Racism…
I’ve spoke to other African Americans in The Shamokin Coal Township PA. Area and it seem the same thing has happened to them… But to solve the problem? They just stopped going to The Coal Township PA. Store… and shop at WISE Instead… Even though the prices are Higher, and they offer less Verity and quality in their products…
I Promised my self that I would be a Life Long Customer of Walmart after I seen what you did for the people in New Orleans after Katrina.. The Was Just Plain BIG, AND WONDERFUL… But I don’t think I can take it any more at the Coal Township PA. Store…
The other problem is? Every Day At This Store WHITE PEOPLE NOT AFRICAN AMERICANS are in The Local News Paper for Shoplifting at that Store. I have YET to see ONE SINGLE AFRICAN AMERICAN in The News Paper for being caught for stealing from The Coal Township Store…
I think the only way to see for yourself is to send Secrete Shoppers from your Corporate Office… Because if you just call the manager there? She’ll Lie. You Really Need to see for yourself… Besides the fact that I think she is Racist Also… Because it seems every time she Hires a Minority Employee? The other Employees force them to quit by one means or another, And she does Nothing…
In Closing, I’d like to say. I love shopping at Walmart, and I love the things Walmart stands for and does for communities all across America… However, I really think you should send someone to The Coal Township PA. Store the Investigate… Because I would Hate to have to Bring Walmart into a Racism Case because they trusted The Wrong Group of People In The Wrong Town…
I would think it better to get rid of The Racist and save The Store and The Wonderful Walmart Brand Name. But please remember Any Human Being can only take so much when it comes to misdirected Hate and Discrimination…
Thank You for listening, Your Loyal WALMART Customer…
Sorry about some of the misprints.. I was upset when I posted and half asleep, and didn’t check too edit…
Jerry of Coal Township PA 17866
WalMart will not make a Rebel cake but will make and isis cake
I am highly disappointed and upset with your warehouse, considering the Halloween costume I purchased and paid extra for shipping was to be used to make a child’s dream come true, who is battling cancer at the age of five. It is incomprehensible that this big of a mistake could be made. To send a wrong size or even color is understandable, but an item that is not even comparable to the original purchase is not a mistake, it is reckless. I can’t even begin to describe my disappointment in this purchase. These types of careless mistakes should be brought to corporates immediate attention for examination in consideration of your consumers. Instead of receiving an adult size FROZEN character costume I received a child’s size s/p Power Rangers Dino costume.
Why would walmart under staff a bay that services 30 to 40 vehicles a day with only two people ? I believe this is a fare question
Aug. 2, 2015 7:07 p.m. St # 1476 manager Mike King, 1351 Veterans PKWY. Clarksville, IN 47129.
I purchased with cash, an 8″ tablet for $83.46 after taxes. A NEXT BOOK Ares 8. Upon arriving home 15 minutes later, I opened the sealed box. Unsealing the box inside the store, even with an employee present to make! sure the correct item was in THERE is evidently against store policy. I noticed that is was not red; the color I had chosen and that it was black and said “Amazon Kindle” . I called the store. This is docuimented. I was told to bring it in when customers service opens, at 7 a.m.
Meanwhile, I attempt to charge the notebook. After 4 hours, it will still not hold a charge or come on.
The following day I return the item, along with my receipt. 2 Managers, Jackie, and Paul ( they avoided giving g me they’re last names.). Refused to return my money or exchange my cash purchased product; insinuating that I attempted to place a different item into the previously purchased the night before item; the Next book Ares 8 box. This would be highly illegal and humiliated me I. Front of the entire store. I am not an electronics professional, but wouldn’t the Amozon be worth more anyway?
I waited for over one hour in hopes that your managers would at the very least exchange my item. They’re reply, “. The package was sealed when I purchased it, with scotch type tape, I might add. I left the store, after all , with a store as worldwide as Wal-Mart, I didn’t see the need to open the box, to make sure the correct item was in it. Furthermore, your managers said that would be against store policy anyway, making the item non resalable. Talk a out a cat h 22.
My request is to have my money refunded or my item replaced. I have the receipt, paid cash, and the in workable item that I suspect was switched into a different box during warehouse stories g, shipping, or otherwise. I offered to take a lie settle test, and even invited your employees to my home to search for what theybelieved I switched a malfunctioning tioned notebook, and tried to return it as a working notebook. This accusational assumption humiliated me in front of a store full of customers. Please correct this matter promptly. I will attempt to attach a photo of the receipt and the notebook. I feel wrongly treated in this matter. If by chance Wal-Mart chooses to ignore and disregard my public humiliation that I endured at your store, I shall A. Write letters and pay for the publications of the 2 local newspapers, B. I am a disabled combat Vet ( I showed these I.d.’s to your managers). It was obvious they hadn’t served they’re country, because as I pulled the I.d. out of my wallet, they didn’t even bother to look and verify. I’m speaking of Jackie and Co- Manager Paul. And C. My decorated Veteran status gives me free access to attorneys and hundreds of military veterans, from the wildest looking Vietnam Vets, to the young fresh faced boys from Afganistan. We will post up just outside your property line with picket signs. Not all because of my humiliation either, but back in the 80’s Sam Walton prided himself on American Made. That slogan made Wal-Mart the 19th largest GDP. In the world, according to the WTO. So, only 18 more countries do more business and your bigger than 90% of 3rd world countries! So, you see; I didn’t do this homework because someone put a wro g notebook in a different box costing me $85 dollars, in the last 24 hours. This is knowledge I already knew.
In closing, CEO’s. Michael Terry Duke Charles M. Hadley Jr., and C Douglas Mc Milan. I respectfully request an apology from store manager Jackie and Paul along with replacement or refund of the item I purchased, the Notebook. I request this sincerely and honestly with all due respect. I would not have taken this kind of time in writing this if I wasn’t serious about a letter and picket campaign, with lawyers peacefully protesting your managers aggressive actions and unfair business practices. I’m sure we can address ma y other issues, labor be I g one. So if I was wrong and had done something g criminal in nature, such as I have been the victim of with the purchase of an item that had an entirely different item in the box.
Please reply to my unfortunately cirXXXXstance with in 3 days. I believe this to be ample time for an e-mail reply. My obvious preference is the exchange of my item or a refund. I shall take additional action after that because this cirXXXXstane is wrong, it’s just plain, and simple wrong. Please make it right and all can be forgiven.
Sincerely,
Billy McCarty. (502) 500-****
ON AUGUST 1-2015 9:23 I WAS SERVED SOME PAPERS FROM A DEPUTY HE PLACE PAPERS IN MY HAND A LEFT WHEN I OPEN IT UP IT WAS WALMART PAPER TAKING ME TO COURT ON MONEY I OWE AM’NT GOING TO DENY MONEY I OWE WALMART BUT AM WELLING TO WORK FOR WALMART SO I CAN PAY THEM BACK MONEY I OWE IN 2013 MY HUSBAND WAS ADMITTED INTO HOSPITAL FOR HEART SURGERY HE WAS ON LIFESUPPORT FOR A MONTH I JUST DIDN’T HAV MONEY 2 PAY THEM BACK BUT AM WELLING 2WORK FOR WALMART SO I CAN PAY THEM BACK THAT’S ALL I CAN DO AM ON A FIX INCOME IT’S NOT LIKE AM TRYING TO GET OVER ON WALMART ONLY THING AM ASKING NOW IS FOR A JOB SO I CAN PAY WALMART BACK $4,448.00 MY HUSBAND IS SICKLY GOD KNOW AM TRYING AM TRYING NOT 2GIV UP ON LIFE THIS IS VERY HARD FOR ME PLEASE HELP ME TO SOLVE THIS MATTER AM’NT ASKING FOR HANDOUT AM ASKING FOR HELP FROM WALMART GIV ME A CHANCE 2PAYMONEY MONEY BACK IT’S SEEMS LIK AM BEGGING FOR HELP FROM WALMART CORP OFFICE REALLY AM ASKING FOR A JOB SO I CAN PAY YALL BACK THAT’S ALL AM ASK AM’NT ASKING FOR HAND OUT ARE TRYING YO PLAY SYMPATHY CARD AM ASKING FOR S CHANCE I DON’T HAV ANY MONEY WELL LET ME SAY IT LIK THIS I DON’T HAV $4,448.00.AT THIS MOMENT PLEASE WORK WITH ME AM TRYING THAT’S ALL I CAN DO MY PHONE NUMBER IS 2146841930
Today I was at your Walmart in Grand Blanc, Mich. and notice the prices there are higher then the Walmart in Owosso, Mich. whats the deal? You say you have the lowest prices and one of your stores is higher then the others. I think that is just wrong. I did ask one of the sales people why this way and he said because of where the stores are. Thats just wrong. Thank you Cheryl
I got an email that told me that Decor Flame Media Electric Fireplace 552851510 …was $131,99 but when I click on the item is a diff price $263.97
This is the response that I got from Help Wal-Mart:
Thank you for contacting Walmart.com. We are happy to assist with your request.
Due to bulk buying discounts, logistics costs, and competitive market-based pricing, our brick and mortar store pricing may vary from what’s shown online.
I believe I should get it for the price showed in my email. This is the same as if I went to a store and the price was mark wrong they have to give to me for that price.
Dear previous commenters,
Why is it that about 99% of the people commenting on this site are doing so to request a change be made at whatever Wal-Mart location they shop at, work at, or have an interest in but yet they can’t take a moment to spell correctly?
Why are there all caps comments? Why are you not using punctuation correctly?
What is wrong with you people? If you want to be heard at least try not to sound like a complete moron in the process.
Even worse, this comment box has punctuation and spelling editing built into it to help even the most moronic person figure it out.
The Wal-Mart locations in Dallas are incredibly cluttered, they often have aisles blocked by merchandise and even worse everytime I go into the stores there are two, maybe three registers available. It is so bad that the last time I went in I put m items down and left because the line stretched nearly to the opposite entry of the store at 11pm. Is management so incompetent that they are unaware that it is common sense to schedule more cashiers when there is always a very long line? Obviously the business exists and the extra employee is justifiable.Most Wal-Marts have terrible customer service, atrociously nasty bathrooms, and employees that seem so ignorant, or unable to comprehend basic tasks that I am starting to think you’re mentally handicapped individuals to get government subsidies. Perhaps it is a cruel joke?
Your managers at most locations throughout Texas since I am well travelled seem to have terrible low self esteem and suffer from a psychological problem. They strut around the store presenting themselves with a domination that even God himself should tremble at. They often have camel toes and a scowl on their faces, like angry bulldogs. You work at Wal- Mart, let me bust you down a notch. Please, get onto the sales floor yourself and assist your employees. You are not better than them, you are not better than anyone actually and this modesty and humble qualities should be enforced amongst staff. Nothing irritates me more than watching a Wal- Mart manager parade around the store watching long lines and customers who cannot figure out how to scan a debit card without assisting. The are like dictators, but of a pathetic failing nation of poverty and disease. Your management needs to be aware that they are to run a store efficiently,if that means they need to get into the slums (registers) so be it.
Dear Natasha,
In proof reading your comment I found quite a few grammar errors. If you are going to call other people morons for not being perfect maybe you should proof read your responses before hitting the submit button. YOU HAVE MADE YOURSELF LOOK LIKE A COMPLETE MORON!!! Obviously you did not use the punctuation or spelling that was built in either.
Oh and Wal-Mart sucks!!!!!!
Thanks,
Hollie
I recently purchased Sony ACID Pro 7 (PC) (Digital Code)
from walmart.com which I usually have no problem with. I was told that I would receive the code anywhere from 1 hour to 48 hours from the time of purchase. I checked back at the walmart.com site and it said that the code was sent to me on 7/27/2015. However I never received it. When I contacted customer service they were very unhelpful and I even felt a bit threatened by them. They had sent me 7 emails telling me the same thing that they were sending me the code and that I would receive it shortly (which it never arrived). One customer associate, Eva G., was a little threatening with me. She said:
“There are no returns or refunds on prepaid cellular phone cards and electronically fulfilled PINs or minutes. Please see our returns policy.”
This was in response to the statement that I had that when I spend $112 I would simply like the product that I paid for and that I was not trying to get something I didn’t pay for. If I cannot receive the product how is it ethical for Walmart to keep my money?
Eva G.’s response was unkind and not needed. After all, how would you feel if you spent $112 and received NOTHING for your money? You would not be happy and this would leave a bad taste in your mouth for the entire Walmart company as a whole. I realize that this code may come from a third party but that is not my problem. Walmart is the company that is selling the product on their site. They should be more clear about the expectations for the consumer before the purchase.
I just want to resolve this case. Please either send me my DIGITAL CODE to my email address or give me my money back. That is all I am asking. After all, that is no more than anyone reading this would ask.
Thank you,
Chris & Wendy Walker
I just want to add a comment regarding local wal marts in north east Ohio. The wal Mart in Chardon Ohio is the most cleanest and well stock store in the area. The store In Madison Ohio closest to Me is so dirty, messy thing laying around all over, never stocked on everyday items. I visited the Chardon store on July 25 2015 My 9 year grandson notice the diffidence between stores. We walked in to the Chardon store, he said, what a clean store as we walk thru the store he commented how clean it was and things were not laying around like the Madison store. So the reason I’m telling you this if a 9 year boy can tell that a clean store makes a nice inviting store. Madison store needs to learn for the Chardon store. Indeed the Madison is a VERY DIRTY AND MESSY STORE. Hope Managements of Wal mart will take action and clean up the Madison Ohio store.
Thank you
Middle east dont let Walmarts inn there full of XXXXX.
I understand everyone’s complaint on this site. I worked at the Wal-mart store in Hannibal, Mo for over 30 years!!!! Believe it or not I got fired on July 15, 2015 for what they call Gross Misconduct because I was giving outdated food to a charity called Feed America and I put outdated candybars in our assoc. lounge. I left the date on everything so Feed America receiptients and my co-workers could decide for themselves whether they wanted to eat it or not. I eat outdated food all the time. There’s a saying I’ve heard since I was little “waste not, want not!!! I’ll probably be eating a lot more outdated food now that I’ve been fired. I even questioned this procedure when I first started this job in Feb. 2011. But Dita Fox who trained me told me to use common sense and give them only food that I would eat myself and that is exactly what I have been doing for these 4 1/2 years that I have had this job. On TV not long ago they said canned and even some packaged food is good 2-3 years or even longer after it’s expiration date. The Food and drug administration makes manufacturer’s put a date on everything just to cover themselves and retailers. But they are the ones who are saying it’s still good past that date. For years and years people and the gov’t have been storing food in case of disasters. Even though they’re trying to say it had nothing to do with how many years I had in the company I know better!!! So does all my family and friends. They’ve all told me they know I’m the kind of person who would never do anything wrong. I could tell Carl Largent didn’t like me when I first met him. I was good friends with his wife when she worked beside in the Hannibal store. Her name is Maryann Largent. Other management knew we were giving outdated food to Feed America because they had to check the boxes randomly before feed America got them. Here are their names: Yvonne Thomas, (who is now store manager in CA), Sally Marquart, (overnight co-manager, Hannibal store), Christian Deter, (day co-manager, Hannibal, the one who finished the firing process), Jeremy Johnson, (day co-manager and gave me an excellent evaluation a few days before my dismissal). Dave Hinton, assistant manager, Hannibal). If you think I would jeopardize my job to do something I wasn’t supposed to do I would be a very foolish person. Plus jeopardize my retirement and my benefits, and my integrity and honest character I have built up after 31 years at Wal-Mart. And one last thing, I’m going to fight this all the way to the end no matter how long it takes!!! My husband’s and my friend’s and families have already been going to the store and getting angry with management and some have even written letters to the Home Office. My husband has been in the ministry as an ordained, licensed pastor for almost 30 years. He has preached in nearly 40 churches within 70 mile radius. He is already in the process of contacting every church he has preached in to gather more support from about a 1,000 people he has ministered to. Plus writing letters to newspapers and contacting local news media. We want an investigation into this matter of my being fired by Brent Moore ASAP!!!
YOU SERIOUSLY NEED TO DO SOMETHING ABOUT THIS EMPLOYEE OF YOURS WHO IS GOING ON YOUTUBE BASHING GAY PEOPLE WHILE TRYING TO PUSH HER BIBLE BS. THE LINKS TO HER PAGE ARE BELOW.
ALL WHILE WEARING HER WALMART WORKSHIRT. SHE EVEN REFERS TO HER JOB AT WALMART IN SEVERAL OF HER HATRED SPREADING MESSAGES. I WILL SEE TO IT THAT THIS VIDEO GOES VIRAL OF HER & HER VIDEO’S ARE NOT REMOVED ASAP. WALMART HAS A RESPONSIBILITY HERE. I’M A GAY MAN AND I, ALONG WITH ALL MY GAY AND STRAIGHT FRIENDS, ARE COMPLETELY OFFENDED BY THIS WOMAN AND THE FACT THAT SHE IS WEARING WALMART WORK CLOTHS. I DO NOT EVER WANT TO SHOP AT WALMART AGAIN KNOWING THAT THEY ALLOW THEIR EMPLOYEES TO SPREAD HATRED THROUGH VIDEO’S ON THE NET, NOT TO MENTION HER COMMENTS THROUGHOUT THE WEB AS WELL.
PLEASE DO SOMETHING ABOUT THIS MATTER. MY FAMILY, FRIENDS AND I WILL NOT BE COMFORTABLE SHOPPING & SPENDING MONEY AT WALMART UNTIL THIS IS RESOLVED. THANK YOU. HAVE A WONDERFUL DAY.
HER NAME IS – JANICE STRAUSBURG
I am having an extremely difficult time getting your expensive extended warranty people to make good on my claim.My tv is only nine months old and is broken down. Not only have they put me off every time I contact them, but they even lied to me saying someone was coming out on a certain date. Its been a month now and I am getting sick and fed up with it. I’ve always been a very loyal Walmart customer for many years, but that is rapidly changing. If something isn’t done real soon I’m going to have to seek help,maybe starting with the B.B.B.
I was an employee at the south post oak location in Houston Texas and I was wrongfully terminated due to I was hospitalized due to server chest pains which was later confirmed that my lung was collapsing and I had to have surgery where doctors actually had to remove the top part of my left lung I went in to the hospital on June 15th 2015 and was discharged on June 25th 2015 between the 15th and 25th while I was in the hospital not only myself but my mother and my partner also called my job to speak with someone to let them know what was going on when I called the Walmart associate line I always tried to speak with an overnight manager because I worked overnight but was only able to get actually talk to a manager the day after I was discharged and he told me to call someone in personal or come talk to a member of management so the following day I drove up there myself and took all of my hospital paperwork and doXXXXents to show a member of management that I was really in the hospital because I was really trying to keep my job I talked and showed all my paperwork to a assitant manager and was told that he was going to notify personal and if any other information was needed they would contact me but I never received any type of call I later was applying for medical assistance and needed confirmation that I was employed and that’s when I found out I had been terminated and I will take this matter to court if I have to because I was wrongfully terminated
I still have trouble wrapping my head around this. Flat out refuse to bake a cake with a Confederate flag on the front but will gladly bake a cake with the ISIS symbols and flag all over it. The Civil war ended 150 years ago but ISIS is RIGHT NOW and as we speak they are still beheading people. If Walmart doesn’t want to put the Confederate flag on a cake then that’s their option. But it was OBVIOUS that the second cake had middle eastern symbols on it and I question why the numbskull who took the cake order and the bakery boss didn’t question it. Take the time to maybe look it up to see what it exactly is. With the internet available it could have been found very quickly. Attention to all Walmart employees in the bakery dept,,,start paying more attention. Maybe Walmart should give an inservice to the bakery crew on how to recognize islamic and terrrorist flags and symbols.
m one very unhappy Customer.. I ordered this MP3 player on the 14th of July, and since then Walmart canceled my order, after taking my funds from my debit card, and also from my e-gift card which was issued to me to due to my product care replacement warrenty I had on my item.. Its been 1 week since this has happen, and I still do not have my product, nor do I have my funds back on my gift card.. I have had nothing but the right around with you guys.. I spend hours every night with you guys on the phone, and I get no wheres.. Im calling corporate today, if I dont hear back from you.. All i want is my $48.59 back on my card, or for you to issue me a new one.. You have my product that I sent back, and now have my gift card, but I have nothing in return.. Is this how you treat you customers, by stealing from them.. I will not stop trying to get this taken care of until i have what I should have from you.. Your customer service is full of liars.. Last night, one lady said I would have my egift card sent to me for $50.00, and I never got it, One rep said their manager would call me back one day at 9am, and never got call back.. I have gotten no wheres with you guys, and Im pissed.. So this is your final straw, you guys are the ones that canceled my product due to it being stuck in processing, and then you charged me, and Ive gotten nothing in return.. I give you until 24 hours to respond to this email, and get things straightened out, or I will go above and beyond, because this is not right.. Get this fixed now..
Why are we warned the head honcho’s are coming to our store,they need to see how it really is not the fake persona the store managers give them,if we want our store better they need to see how it is really like on a day to day basis so the issues can be fixed! Cloquet,Mn.
I am a over night stocker in Minnesota and the store I work at I was told by several associates that they turn the a/c off at night…..hello the night crew are about to pass out. We’re not dogs were humans just like the first and second shift crew are and if they expect us to work and get our tasks done in a timely manner then give us the cold air we deserve so we’re not sweltering because they wanna save on the a/c they are gonna have more doctor bills to pay because workers at night will be dropping like flies.I enjoy my job….I just wish somebody would understand our working conditions…..thank you for your time.I am being the voice for whoever else works the shift I work cuz I’m not ashamed to voice my opinion on the subject of the matter.
LIVING IN RURAL AREA, THERE IS NOTHING ELSE REGRETFULLY, BUT WALMART. AS A LAST RESORT I TRIED TO ORDER VA INTERNET ITEMS, NW THE TROUBLES BEGUN.
A) IN THE CANNOT UT PRODUCT IN THE ;BASKET,
B) TO PAY IS A TRYIG PROCESS
C) WHEN IS FINALLY DONE, NO EMAIL ACCEPTANCE RECEIVED.
CONCLUSION: NEVER TOUCH WALMART AGAIN. TAKE MY ADVICE!!!
a bottle of coke exploded in my cart when at Walmart and ruined my clothes. The store manager replaced the soda and what about her ruined clothes, we had a bill for$36.53 you would think they would cover this small bill. Customer satisfaction, repair and etc their store logo is just a bunch of crap, this is Walmart in Flemington, N.J.. Cosco store is being built they will lose our business and referrals.
Incompetent drugstore…Rude people….and their 1800Walmart line is a joke, called 3 x and they have no call history of my phone number. Doesn’t surprise me.
I LOVE WALMART COULDN’T LIVE WITHOUT IT
I will curtail my buying at Walmart store to only items I cannot get somewhere else due to being a top funder of the vulgar, immoral, perverted “pride” parade in front of young children in New York City.
Does Walmart really care about customer service anymore? The stores customer service is unacceptable. Walmart.com customer service dosen’t no anything and unable to fix issues. Maybe the media should be contacted to make all aware they no longer care and should be boycotted
I live in texas and I am certain that we have the worst Wal-Mart ever!!!.
They started out taking comp ads and every time I go in there they have a new rule. The lastest is that they do not take Mexican store ads any longer. There is an Aldi`s down the road that they do not except that ad either. They also not longer do brand for brand ads. It really makes me angry. If I can’t get the best deal at Wal-Mart why even go there. Our store also has a problem with inventory. It is either in the wrong place with the wrong price or the shelf is empty and stays that way for weeks at a time. I am at the point now where I would just rather go to another store and pay more for something that to give my money to Wal-Mart.
Dear WalMart; My son works at your Gibsonia, Pa store. At the end of the month he is to have brain surgery. His doctor called the manager of my son’s store and asked if my son could have some time off before the surgery so the my son could prepare both physically and mentally for this ordeal. The Gibsonia store manager said that it was impossible to let my son off work to prepare for his operation. He is on SSI and he only works four, four hour shifts a week. My phone number is 724-869-****. Any help from you would be deeply appreciated. Thank You, Kenneth R Ebel
I just have a very simple question. Does Walmart use BPA free thermal paper for their register tape ?
Thanks
Doug
I enjoy being able to order from Wal-Mart, it saves us from having to call people to help us so often because my husband and I are disabled! I order once or twice a month at least, animal food for dogs and cats and few other food products to bring it to free shipping. As of late nearly everything is damaged, cans are bent, orders are all thrown in the box together so cookies are mush, prunes were busted open and loose in the box, oatmeal and Pop-tarts ruined, just crushed. It’s like there is no thought now of how to pack, just throw in all in there and ship loose together, hardly ever any packing material anymore, if it was at the grocery store the watermelon would be on top of the eggs and bread, get it? Please have them do better, I can’t afford to keep throwing stuff out because of the poor packing. I did call the local store and complained about this and ask for a number to call they gave me a number that didn’t even work. What service!
Most people hate to go to Wal-Mart for us, the stores are full of shoppers and there are maybe 2 registers open, the wait is forever. Now you have commercials about finally paying higher wages, not much good unless you actually hire workers ! You should be getting better in all you do after all these years of practice, not worse!
I went to our. wal Mart here in Brookhavken Mississippi, some people was doing a lot of loude hollering about. The Civil War Flag and Holling out the NAACP , I can fine me another store to shop , I don’t want to go back to the Brookhaven Mississippi store ,
Do you give military discounts?
I will never order from Walmart.com again. I ordered a treadmill which was dumped outside, no help getting it in. We had to hire people to bring it upstairs as my husband is a heart patient and it comes in a very big box. We get it upstairs, assemble it and it doesn’t work. I called ICON, who handles the technical support, and upon removing the motor cover, discovered that it had shattered during shipping apparently. First they ordered the wrong part, then the part I need is out of stock and they don’t know when it’s coming in. Then, I tried to deal with Walmart.com customer service and they were very rude and not helpful, except for one gentleman. Irving and John were horrible. No one seems to care. We were told to put the treadmill outside and someone will pick it up. I spend $1000 a month at Walmart and belong to several clubs that use Walmart as their main source. Guess what? Not anymore. Walmart isn’t the only game in town. Maybe if more people complain about their experiences Walmart won’t have the big business attitude and NO customer service at all. The item was a Gold’s Gym 320 treadmill – don’t order it because you’ll never get help!!!!!
I am a cashier at Walmart in Gordonsville , VA and I must have to say this is the worst job I worked at. I can’t stand none of the managers or the job period. They should be paying more than $9.00 hr. OMGOOSH they always schedule me 5 days straight. They l know I wort a full time job also.
what is going on with your WalMarts i went to belvernon pa and ask them to make me a rebel flag to see what happiens cause its all over facebook so i did the same thing and your workers up there said we cant make any rebel flags cause it is races and we refuse to make it and i hade the money and going to pay for it i went in asked them to make me one and i get no… so i asked them to make me isis cake and they said we can do that and anyother cake what the hell REALLY this is why i hate your store cause you really got people running the store like they want to so i told the lady take the isis cake and shove it and in till this is fixed i will NEVER GO BACK TO YOUR STORE and very bad survice and alot of attudes and bad manors i thought i be treated better if i worked up there i never be like that to costumers . Better do something to your workers one more time i will put a law suite for ignorance
Very disappointed today. I want my order completely refunded right away. I ordered a bike online on June 15th- Available for in store pick up on June 19th. That got pushed back to June 30th. It is July 1st and nothing yet. Also, once it arrives it needs to be put together. The tracking info never worked. I called customer service and wanted it refunded. I had a gift card for $97- (the gift card was from a Huffy bike I returned because it fell apart after ONE week)- I do not want a walmart gift card, so why can’t the full amount of $163.08 go back on my Visa Card? The woman who helped me was nice, but all I wanted was a bike… I will never buy a bike from Walmart again. How do I even know this is being refunded? I was on the phone for over a half hour and refuse to call again.
This complaint concerns the Walmart in Yreka, CA store, a few issues dealing with out of stock items and long checkout waits. Recently I went to purchase 40# Purina chicken scratch. Normally there are big tier shelves filled with this product. For the past week, the shelves have been bare. When I asked the older gentleman who works the department about this and when to expect re stock, he ignored me and took care of someone else. Also had to wait over an hour in checkout line and if I didn’t need the cart full of items for a dinner party, I would have walked out and left it. Your online forms pages are not working properly. Not simple, not user friendly and “server error, try later”. WHAT BS.
I have one simple question of fact: Did or did not a Walmart store make an ISIS cake for sale to a customer?
Thanks very much.
The answer to that question Lance is “YES”. Wal-Mart apologized for the cake over and over again. For the life of me I Do NOT understand why They made this decision. Wal-Mart has the know how to run this Beloved Country better than the Federal Government. Fact! But and I said BUT…….. With this kind of decision made by the Present Board of Directors I don’t think that is possible now. Wal-Mart is pandering to the Rainbow Group and spitting in the face of others. It’s not Wal-Mart’s job to police and pick and choose what the general public wants. Today in Elkin, North Carolina over 100 Supporters for The Confederate Flag protested in Unity against Wally World’s knee jerk decision. Many went to Mt; Airy and circled the parking lot many times. I know now that Sam Walton is turning over in his grave. Wal-Mart, this is not going to stop or go away.
Yes, Wal-Mart did Lance.
With Walmart’s hypocrisy on removing the Civil war flag I will seriously tone down on using their stores. They are now part of the big politically correctness machine that is tearing the country apart. How can an American Company be ashamed of it’s own country’s history and legacy? By removing the Dixie flag from their stores they are effectively saying all White people are racists and we are ashamed of you. well, you lost one more customer by this hypocritical decision.
I went to the store in Paris Arkansas today 6-29-2015 to buy new shorts was going to try the shorts on but to find out they remodeled the store and took out the changing rooms ??? Why would you take out the changing rooms could of left at least one for people to try on clothes to make sure they fit before buying them and taking them home and then find out they don’t fit and then have to drive back to town to return them and try it all over again. So can some one answer this for me
Thank you
I have been a Wal-Mart customer ever since the first Wal-Mart opened in Chesapeake VA. However, because of your decision to stop selling the Confederate Flag, I will no longer shop at your stores. Your willingness to cave to left wing extremists and media hype is pathetic and reflects a weak and fickle corporate mission.
The Confederate Flag is an historic symbol-the symbol of the losing side of our terrible Civil War. Because the Confederacy was defeated, slavery was abolished. This is the flag of a failed cause, but part of our history, none the less. and should available for that reason alone.The Confederate Flag does not promote racism, rather it reminds us that slavery was a shameful chapter in American history. Getting rid of of this flag in your stores will not accomplish anything positive for Wal-Mart. It, however, does showcase the spineless character of the corporation.
As a former customer, I will be curious to see what other merchandise will be discontinued in the future as Wal-Mart bows to increased political and media pressure.
I have called the Corporate Office and I got apology after apology. But still that reason the Board at Wal-Mart made this decision was not fully given. I am a stock holder and shocked that a Mega Corporation would allow the DC Minions bend them over the proverbial Barrel and give them a beating. That’s what I think. Al Sharpton has for years held a gun to Wal-Mart’s head and bullied them. I asked for a Confederate Flag Cake to be made as was turned down. I wonder now if they will make a Gay Pride Rainbow Flag cake. I certainly hope not. That will surely seal Wal-Mart’s fate. I sure would like to know that answer too. I will go to a store in North Carolina a give them that test. I hope for their sake they refuse.
I understand that Walmart is now ashamed of my heritage. I had ancestors who fought and died for the independence of the South from the United States. This was due to the tariffs and duties imposed by the Congress of the United States on imports and exports. In 1860, 90% of the exports of the United States came from the states that later made up the Confederacy. These tariffs and duties were a crippling economic burden on our people, imposed to promote the industry of the north. We had to seek our freedom in order to attempt to survive financially. There were never any slaves brought to the continent under the Confederate flag. The Confederate Constitution forbade the importation of slaves. Slavery was a burden on the South and we were learning from the north that it was better to hire people for low wages, work them 12 hours a day, seven days a week and throw them out if they were injured or became ill, rather than supporting them from the cradle to the grave. As Thomas Jefferson said, “Slavery is like holding a rabid wolf by the ears. You don’t want him, but you dare not let him go.” We did not start the war. Union troops on Confederate soil refused to leave as requested and the north insisted on trying to supply them with supplies and additional arms. We only tried to defend ourselves and obtain our freedom from tyrants.
I have spent thousands of dollars at Walmart and Sam’s Club. I buy the majority of my families clothing at Walmart and 90% of our groceries. I use Sam’s Club drugstore. However, my integrity and my honor and that of my ancestors is much more important than my money. If you want to stand with the majority in ignorance, I can spend my money elsewhere.
It is your company and you can do as you please; however, if you deny the heritage of Southerners, they also have the right and responsibility to use their money more wisely.
Having just heard on the news that a Walmart store in Louisiana refused to make a cake with the American Flag but did make one with the symbol of ISIS this disgust me and I know the ground will shake when Sam Walton hears in heaven about it.
having just said all of this I can assure you that Walmart will not be having my business anymore., after the news gets around I hope that all the ones that shop there will shop where our dollars don’t support what you all are beginning to represent.
Dawn, Don’t stop shopping there………. Just go to the manager and tell him or her just how upset and dissatisfied you are about Wal-Mart’s decision. Wal-Mart is feeding the world now and the prices are lower than other stores. Fact is Wal-Mart is controlling the markets. Your dollars and mine do go further by using WM. There is a Super Problem and WM is going to have to fix it.
store #1167
this store recently became a metrostore yet associates do not receive a pay raise only the managers did .this store is open 24hours in the summer/winter the airconditioning/heat turns off at 11pm and back on at 6am so the 3rd shift is left with out heating or ac. also there is a ridiculous amont of freight compared to the size of the store . the members of managment for overnights play favorites and harass associates to pull the weight of others that they allow to run around starting problems and just stand around talking .also they have multiple times harassed associates untill they have quite mean while making excuses and allowing others to stay well pass the point they should be terminated .
2727 Dunvale Road, Houston Texas (2066 store number)
I went to this store today with my sister and returned 2 items with receipts and one item without a receipt. I showed the lady (her name was Mykeba) my debit transaction for the one without the receipt but she said since it was not the same store it would not bring up the receipt so I agreed to take a store credit. I gave her my Canadian Id as i just moved to Texas and she said she could not take it, i explained that that’s all I have and that i have returned items with my Canadian Id in this same Walmart but she would not take it.I asked to speak to a manager, this is when the lady started behaving really odd. I told her that i have never experienced someone speak to a customer like that and that she was super rude,she told me to shut up. Now the “manager” had arrived; again infront of the manager the lady said “shut your mouth, you better get out of my face before i do something to you”. I told her she cannot speak to a customer like that, and she started calling for the next person in line,i told her im not done yet and she told the “manager” to get me out of her face.(meanwhile the other employee beside her was laughing at us) i looked at the manager in shock as he was not stopping Mykeba’s unacceptable behavior and was just smiling. so the manager kept standing there while everyone was starring at me now because of this lady raising her voice. so i told the manager that i was shocked that his employee is telling a customer to shut up in front of him and hes not saying anything. he just stood there and said “what can i help you with”. i explained the id situation to him but told him that’s not my concern anymore, what i want to know is how he can allow the lady to tell me to shut up in front of him,and that i was shocked at how hes handling this, i said what is your name to the “manager” as he was not wearing a name tag, and he spelled out the ladies name that was mistreating me, i again asked for HIS name and then he paged someone and 2seconds later a man with a tag “assistant manager” showed up named Michael. he explained that he couldn’t take my id, i said that’s fine, i want to talk about what Mykeba did, i told him the situation and while i was talking to the manager Mykeba left, the manager said “i will handle this” and that was that. i am still not satisfied with the way the manager handled this, and its very disappointing to know that when asked for a manager a employee can put forward another employee who is not a manager to talk to a customer. I have always done my grocery’s in walmart in Canada,(i also have a walmart credit card) and have spent about 500-600$ at walmart in the last month since i moved here, this experience makes me want to never step foot in walmart again. I hope someone address’s this issue and lets Mykeba know that she cannot threaten to “do something” to a customer.I hope Mykeba is held accountable for her actions and some sort of action is taken towards her
I am disappointed in your decision to stop selling the confederate flag.I would like to know your reason for this? Maybe you can start selling rainbow flags!
Why is wal-mart taking a historical flag off its market? As big as wal-mart is it seems it shouldn’t be bullied by a few stir-the-pot loud mouths who scream rasist. Why is wal-mart getting involved in politics? This is adding to the fire. The Confederate flag has nothing to do with race. Its a part of history and heritage. To try to act like this wasn’t a part of America’s past is shameful. This coming from a American-Native Northerner who’s Married to a cajun from Louisiana, no white or black here!
It is unfortunate that you, “Wal Mart”, has stopped matching “store brands”. You seem to think your brand is cheap enough, well Albertson’s, Kroger, Super One, etc. always have good sale prices on their brand. I will shop their stores for the best deal. Your brand is not always the cheapest!!!.
Regarding Branchburg, NJ store #5069 Store Manager John Capista.
I have repeatedly asked this store to have the blue plastic carry baskets used for shopping be available for customers.
I have been asking since November of last year and have been asking at least twice a month I spoke to all the managers, including John Capista the store manager.
There is only one basket available in the whole entire store! All I am told is that they are
“on order”. Well obviously something is wrong if the store can’t get any in for the last
8 months!
This Walmart store is now loosing all the customers that want to run in and get a few
items (including food/health related product needs etc) and get right back out quickly
without using a large cart and not being able to navigate through the isles and around
other customers. So this store has now lost my business and many other regular customers who have the same complaint.
There ara a`huge amount of customers who want to grab a few items a few times a week at lunch or after work and get going because they only have limited time and they need hand carts to do that!
There are many other stores in the area that have hand carts where customers can get in and out easily ad have the same products as Walmart (such as Rite Aid, CVS, Walgreens, Shoprite, Kings, 7-11, target, other supermarkets and convenience stores etc). These other stores offer reward programs and want to take business away from Walmart. These other stores now have the Walmart customers simply because the Branchburg Walmart store and it’s manager doesn’t care to listen to many months of repeated requests and complaints to get hand carts.
I suggest corporate walmart look into this situation ad take corrective action before more
loyal customers stop using this Walmart store. PS once a customer stops using Walmart and gets used to going elsewhere, that is a lost customer to Walmart forever!
One other complaint about this store is that when there is a “ship to store” pickup, it takes forever to get someone to the pickup desk in the back of the store to get the merchandise – the pickup desk should be in the front of the store not hidden in the very back corner where no one is at, including no sales associates! Yes, this was also told to the store manager long ago and no action taken on this matter either.
Lastly, why does this store say visa gift cards and other gift cards cannot be purchased
with a credit card. Customers no longer carry checks or large amounts of cash to buy a
$100 or $200 gift card!
Dear Sirs,
I have seen time after time your ads (especially around the 4th of July) for picnic supplies printed with the US Flag. Please note below:
§176. Respect for flag
No disrespect should be shown to the flag of the United States of America; the flag should not be dipped to any person or thing. Regimental colors, State flags, and organization or institutional flags are to be dipped as a mark of honor.
• (a) The flag should never be displayed with the union down, except as a signal of dire distress in instances of extreme danger to life or property.
• (b) The flag should never touch anything beneath it, such as the ground, the floor, water, or merchandise.
• (c) The flag should never be carried flat or horizontally, but always aloft and free.
• (d) The flag should never be used as wearing apparel, bedding, or drapery. It should never be festooned, drawn back, nor up, in folds, but always allowed to fall free. Bunting of blue, white, and red, always arranged with the blue above, the white in the middle, and the red below, should be used for covering a speaker’s desk, draping the front of the platform, and for decoration in general.
• (e) The flag should never be fastened, displayed, used, or stored in such a manner as to permit it to be easily torn, soiled, or damaged in any way.
• (f) The flag should never be used as a covering for a ceiling.
• (g) The flag should never have placed upon it, nor on any part of it, nor attached to it any mark, insignia, letter, word, figure, design, picture, or drawing of any nature.
• (h) The flag should never be used as a receptacle for receiving, holding, carrying, or delivering anything.
• (i) The flag should never be used for advertising purposes in any manner whatsoever. It should not be embroidered on such articles as cushions or handkerchiefs and the like, printed or otherwise impressed on paper napkins or boxes or anything that is designed for temporary use and discard. Advertising signs should not be fastened to a staff or halyard from which the flag is flown.
• (j) No part of the flag should ever be used as a costume or athletic uniform. However, a flag patch may be affixed to the uniform of military personnel, firemen, policemen, and members of patriotic organizations. The flag represents a living country and is itself considered a living thing. Therefore, the lapel flag pin being a replica, should be worn on the left lapel near the heart.
• (k) The flag, when it is in such condition that it is no longer a fitting emblem for display, should be destroyed in a dignified way, preferably by burning.
I am thoroughly disgusted with your decision to remove the Confederate flags from your inventory. This is a part of our American history and many patriotic Americans died for their beliefs. You cannot change our history by doing this. You are reacting to an unfortunate incident that happened. Why not get rid of all the Che guerava garbage instead. This is not what an American store would do. Please reconsider.
I just heard on the news Walmart is no longer going to sell anything confederate. Well, you have lost one, and I’m sure you don’t care, customer. Any store who decides it is politically incorrect to have a southern flag for sell in their store is not a store for me. I am a Southern lady and will die a Southern lady, the flag has nothing to do with violence it is a state flag. It is the people who do the violence or who are racist, which most Southern people are not. We were raised together and basically get along. There will always be racism by some but why try do away with our heritage because of the actions of radicals?
I would love a response from WalMart as I would like to know the true reason behind this action.
Jamie Morgan
I am of African descendent and born in Georgia. I have patronized many Walmart stores in the past. Recently, a fairly new Walmart was put in my neighbor, on Brown Bridge Road in Covington, Georgia. A few months ago, I was shopping at that particular store and to my surprise, pinned to the front wall, next to the American flag was a Confederate flag. Everyone knows what the Confederate flag stands for. I was and still am offended and disappointed with Walmart. The flag is offensive and disgraceful. There are many people of different ethnic backgrounds that patronize that store and I am quite sure they feel the same way, too. I thought Walmart, was far above the ideology. I have not since shopped at that store and to my curiosity, I have visited other major brand stores in the my community and the Confederate flag is not displayed in their stores. For the respect and dignity of my community and Americans that patronize Walmart, that flag needs to be taken down. Shame on you Walmart, Shame on you.
You sir are an idiot! Apparently you slept thru History class or just didnt go at all. You need to learn what the confederate flag REALLY stands for
They have no problem with murdering Marxist or rainbow pro homosexual agenda or black liberationist fist in the air flags. Your decision to cave to revisionist history and leftist PC and remove the Confederate flag has disgusted one of your biggest fans. I will now have to lump you in with Target and the rest. What blows me away is your hypocrisy in that you have no problem selling posters of Ernesto Che Quevara as if this murdering communist who drank wine and smoked cigars while having innocent people machine gunned was a hero. Go check out your web site. You are doing exactly what ISIS does. History that you don’t like; just try to destroy it. Shame on you. Check out pictures of the KKK parading through Washington D.C. during the 1920’s in front of the capital by the 10’s of thousands. That’s not Confederate flags in their hands. Would you burn and ban these too?
As a Retired Senior Citizen and Large Stock holder of (WMT) I find it odd that Walmart has buckled to a Knee Jerk Reaction just for a Minority Group or Race that has no Educational Idea about Southern Heritage. Walmart mad an ISIS cake and will not make a Confederate Flag Cake. I am a SCV member in North Carolina. The Civil War was NOT fought over Slavery and the FLAG doesn’t represent a Hate Group. I implore the executives to reverse this action at once. It’s almost July and I want a Cake made with an American Flag & Confederate Flag on it & not an ISIS Flag! I will get that cake one way or the other and Walmart will make it. So Mote It Be
That Walmart doesn’t care?Well after this complaint I hope they start caring cause I will report them to Better Business Bureau and you can too.I have a Walmart walking distance to my home very close although me and my family drive to it is the nearest we have.Is the Walmart in 550 Us Highway 27 in Clermont Fl.Just for your information Walmart at that location you recently hired a man who was fired at a LongHorns Steak House in 8150 W.Irlo Bronson Memorial hwy in Kissimmee Fl 407-390-1084 in case you want to confirm this.This individual you hired named Raymond James Ortiz Jr 19years old was fired of longhorns for stealing tip money that belong to other workers among many other issues he had at that restaurant. This individual lied in his Walmart application to obtain a position at your Clermont store.He is a well known neighborhood thief and he will not only steal from your store but from customers.My family and I do not feel safe with this man working at the store.My family and I do not want to stop shopping at that Walmart cause is convenient to us.Also Walmart offers shoppers safe shopping while in your store,that is false advertisement when you have a thief working for you.
I need someone from the higher authority to contact me a.s.a.p there’s a serious issue going on in Chambersburg, Pennsylvania , like Michael Terry Duke and or Charles M. Holley Jr. and or C. Douglas McMillon.
I would Like a VP to call me 772-607-****
Walmart is the sXXXX of the earth retailer.
I would like to sue them.
For anything.
I am a paralegal.
Anyone interested?
mi***@gmail.com
I would like to talk to someone,concerning my termination I was falsely accuse of doing drugs after taking a drug test do to a fall off a ladder on the job, I was taken to hospital where then I was given Hydrocodone an Mortrin an Lisinopril can someone please reply to this email thanks
This is a very scarey and dangerous walmart store in Palm Coast Fl. My mothers car was taken there for a oil change the first time they broke here engine shield cover and we filed a complaint nothing was done we had to replace on our own so once again the car was taking for a oil change this time acompained by her grandson he stated to them be carful don’t damage the cover this time like last time so now my mother had to have her tire rods change by a machanic after the oil change upon taking down the engine shield cover he saw a note written on the inner shield stating This Car Cost Me $50 Don’t F/it up meaning the oil next time we come and they left there initials thinking no body would take down the engine shield but them and I have filed a phone compliant and went in the stout to complain but my thing is no one is taking this serious enough for me my mother 76 years old what if she was driven and lack of oil her engine could have locked and sized on her on the road or highway my thing is how many other people has this be done to be carful our life is in these dangerous people hands
If.they messed it up.the first time then why would you go back a second time if the issue was that serious..there are many oil change places around…just wondering ???
I have been shopping at Walmat since you opened the store in Tooele Utah.I have always been satisfied with the services they have provided me… Yesterday I went to the store and I had Price matches, I don’t take my ads with me, I used to but I forget to take them most of the time. the Cashier told me tht I needed my ads, She called one of the CSM
s and they would not let me have the price matches… I can go to Super Target & WinCo and get the low prices there… I love shopping there. I would like to know if thei is a Policy that all your stires have now. Please let me know… I don;t want to go shop at another store, I am used to shopping at my local Walmart. Thank You, Clem
I just want to let everyone know that the management at store 3279 doesn’t care about anyones well being. I am an employee whose been with Walmart for about four years and I recently transferred to this store and I am 6 months pregnant and they are always yelling at me to go outside and push carts into the bays. They all know I am pregnant and instead of telling me to replace one of the male cashiers or associates and send them outside they constantly are telling me to do this. Today me and and older csm was told to go outside and push carts in the 90+ weather until the lot was cleared. I don’t feel that this is ethically correct and I am outraged and this is not the first time that they have told me to do this in the last two months that I have worked at this particular store. I also feel that this store should hold more responsibility to the higher managers, like those who do the cashier and csm schedules. I am usually left with 4-5 cashiers from 7pm to 11 and we tend to get very busy around that time. I am getting yelled at about lines and where my cashiers are and why my rotp isn’t what it is supposed to be at when they are the ones who leave me with so few cashiers. It is hard to want to go into work everyday to know that no matter how hard I work it is never recognized it is always well this is wrong and that is wrong and you made the wrong call. I think this company is starting to go down hill fast.
I have been working at Wal-Mart in highland il 3rd shift for about three months. When I started I was told because I’m a stocker am allowed to wear jeans. Two weeks after the fact I was in trouble for wearing jeans. I told my manager that you need yo talk to the lady in personnel because she has told me and several people that we are allowed to wear jeans. Last night my manager has been pulling people back to discuss about absence. She explained to me that I missed eight days an I should be getting terminated because of missing so many days.. Two put this out there the night before I went to my manager told her hey I’m not feeling good I’m light headed dizzy and I can’t breathe she told me it’s either the choice of walk out and get couched or stay here pass out and get couched. I walked out and went to the hospital. But anyway on my behalf of not wanting to be terminated on my record I told my manager I quite . Oh and apparently we are not allowed to clock in or out ten minutes early because that’s where my absence came up.. She also told me that if I miss a day between now and December that I will be fired. Now three weeks ago I requested the eleventh off because of personal reasons she declined that and told me I must work that day.. another thing that gets me is our managers at the store trying to make us work on our days off. And I tried to request a transfer they refused it because apparently Wal-Mart’s are competition of each other.. now I’m trying to find someone higher than my co managers to get something done..
The store number is 435
You can call home office and open door your issues.
I bought a $10 LG 440G cell phone from Wal-Mart in Strongsville, OH about a month ago. The phone was only going to be used for emergencies only. After making a couple of calls on the phone, the cell phone locked up with an icon saying there was no SIMS when there is a SIMS in the phone. I couldn’t removed the icon and couldn’t use the phone. I took it today to Wal-Mart on June 4, 2015. The people in the store were also stumped. They made a phone call and the lady on the phone said they would replace my phone with a new one. Her accent or gargled language made it very hard to talk to her and she could barely understand what I was saying. The whole incident took over two hours with me on the phone for 1 hour and 45 minutes. Then I was disconnected from the lady I was speaking to. What a waste of my time!!! If I don’t get satisfaction, I will contact local news stations in Cleveland.
I work at 0601 store and resigned my position due to the fact that they told me that my job at the meat market didn’t have any more hours and took me off the schedule for two weeks. my problem is that I work for wal-mart almost seven year and we have been underman for that last 4 years and instead of dividing the hours among all the part- timer they took all my hours. at one time work ing for wal-mart use to a good job and look forward to giving a 100% but your company is heading the wrong direction as a former employee as June 4 2015 it sad that Sam Walton is no longer here his believe that employee’s make a good company not management that but themselves about the one’s that bust there ass to make Wal-Mart money and they don’t lose no money for there families. The saying that a good General is only as good as his solders that do all the work.
To whom this may concern. I would like to inform you that one of your associates from asset protection in the 3774 store is romantically involved with one of the female associates in the 3774 store! Ms. Kiana Sachleben also know as “Key” on Facebook. She is romantically involved with Mr. Julio Angel Marcano. She had posted a picture of Julio on her timeline I will send the image to u as well. After the incident with him going down to AC and partying with girls outside the store. It is not appropriate nor professional to be sleeping and having sexual relations with females in the same store he works in. He was also bringing her and her friend who works side by side with her in subway coffee every morning for a month straight! Her friend is Christina Every. She an many others know about this intamint relationship between the two of them! He personal told associates about the relationship and even told them it wasn’t aloud! It looks very bad on the company and you that your security goes around having relations with females inside of the store in which they work in. I hope h do something about this or corporate will need to be informed of he’s disgusting behavior!
You have too much time on your hands to care if others found love. Mind your own business
To HR: I don’t understand this “Coaching” policy WM has. When someone is sick with the flu and feeling faint, and they might throw up, is denied approval to leave for home and is coached instead, I don’t think that is legal in California, do you?
This particular store is in Solano County, California. This demeanor is wrong, sends an incorrect message that Walmart doesn’t care about their employees and the employees have no value. It clearly is unlawful to deny an employee sick time when feeling ill.
To whom it may concern,
You currently have an employee so dishonest working in your DIVISION SYSTEMS AT WALMART HOME OFFICES IN BENTONVILLE ARKANSAS, who not only stalks innocent woman with children in his apartment complex but later brags as he’s house arrested over November /December of the FreeBie he’s planning on using and does exactly that with yet another DWI of which Ernie Charles Metzner spends a week in the Benton County Jail but somehow manages to keep his job and even get paid on company time to be jailed during business hours I might add.
Im not sure how this person remains under the radar for the simple fact woman in that same department have been fired for being tardy frequently due to being a single mom and we all know how tough it can be when getting little ones ready and out the door to be able to feed and support the little ones.
This Ernie Metzner brags about the horrible things he says and does for fun to others including a female who works in that Walmart office whose husband asks Ernie to please leave his wife alone as they have 3 kids and love one another.
Ernie is not only a predator in his apartment complex where he even puts trash bags filled with his beer bottles on the door handles of other residents so they’ll receive fines but he also stalks victims in his own work station during company hours.
The fact he keeps his job after being arrested yet again during business hours and even gets paid by Walmart to be jailed is so wrong when others lose there jobs for tardies.
Someone should go down to the Benton county jail and pull his arrest records and you’ll see the dates and what did he tell Walmart for not attending that week out .
He was on house arrest and even had a breathalyzer installed in the Walmart parking lot and bragged Walmart has no idea .
Ernie is no victim of the lies he tells others , he is a predator who can’t even be trusted with a bank account .
Ask him about the ten year restraining order placed for harming a woman physically ..
Please look into this matter as this is completely wrong to be excised for jail time and even brag he has a freebie from a judge to drink and drive again and does exactly that getting arrested yet again for the very thing he was soared on a house arrest that a nice judge soared him but he only used that to stalk woman out and harassing them constantly throughout the duration of the house arrest that was suppose to serve as a punishment .
Thank you
To whomever reads and sees this to be disturbing as it is
I know the waltins have more integrity than to have this kind of person representing the largest retailer in America.
From: Bart Helmbreck / Remnant Force Ministries.
Remnant Force is sponsoring a fundraiser event held at Adullam Outreach 3033 N. 30th St. Milwaukee, WI 53210 on June 12th for an Album Debut that was 7 years in the making. The Album is titled “The Calling of the Two” The Artists are Frank B.Woods Sr. and Rob Honey. The Album is being put into flash drives that will be made available to the community. The Flash Drives include 24 Songs, 2 Sermons, 3 Videos, 12 Pictures of Frank and Rob serving the community in Milwaukee, and a Custom Bible Study Devotional. The proceeds will go towards ministry needs and flash drives.
Would you please consider attending this event and supporting this great cause?
Frank Woods and Rob Honey grew up in the hood and both fell into the lifestyle before them, but God grabbed hold of them through Jesus Christ and restored them to a life of Hope, Purpose, and Christian Ministry. Now they are on a mission to give back to the community by bringing people to the saving knowledge of Jesus Christ. Frank Woods is the Community Outreach Director at Genesis in Milwaukee which is a non-profit organization focused on re-entry initiative and a minister at Christ Community church. Rob Honey is a Minister at All Saints Christian Fellowship Church in Milwaukee. Both Frank and Rob are dedicated to the restoration and reformation of Milwaukee.
Frank Woods writes, “Our vision is to communicate effectively the message of hope where hopelessness is evident, displaying the power of forgiveness to individuals who deserve the penalties of careless lifestyles, by using music; with a spiritual content, to address the inner man. Our mission is to be cross cultural, to reach the culture, by using a counter cultural message of humility, brokenness, and spiritual transformation, communicating the importance of mentoring/discipleship, and restoring generational values that sustain life through selfless service.”
THE CALLING OF THE TWO – From the Hood to Helping Heal Milwaukee
Friday June 12th
* Time of event 6-9pm.
* Dinner Included
* Live Performances and Guest Speakers
* Silent Auction and More…
Format is as follows:
6-7:00pm – Fellowship and silent auction
7-8pm – Dinner / during dinner…
7:-7:15 Prayer and Introductions
7:15-7:25 Guest Worship
7:25-7:45 Short Sermon on Luke 13 & 14. (The cost of discipleship / Repentance)
7:45-8:00 Frank & Rob / Reformation in Milwaukee / Vision & Mission
8-8:30 pm – Dessert and Live Performance from Frank Woods and Rob Honey from the new album.
8:30-9:00pm Silent auction winners, Final Exhortation, Fellowship.
Thank you,
To make a donation or purchase tickets please contact Mr. Frank Woods at 414-254-****
I HAVE READ THESE COMPLAINTS AND THE ALL THE WORKERS ARE VERY RUDE AND NEED TO HELP THE COUSTOMERS OUT IA ANY WAY THEY CAN.NEED TO SEE ABOUT SENDING SOMEONE TO EACH OF THE WALMARTS TO TALK TO THEM AND FIND OUT HOW TO MAKE IT BETTER.WELL SHIRLEY MABERRY GIVES YOUR PERMISSION TO GO FORWARD TO TAKE CARE OF WHAT IS NEED TO BE DONE.SHE IS KIN TO MCDONALD THAT OWNS MCDONALDS.ALSO NEED TO GET SOME DOWN HERE IN WICHITA FALLS TX. BECAUSE OUR DAUGHTER LISA MARIE MABERRY IS BEEN GOING AROUND AND SAYING THAT SHE IS THE OWNER,TRYING TO SHUT ALL OF THEM DOWN.NEED TO GET ASAP.SHE HAS WARRANTS OUT FOR HER BUT HAVEING PROBLEMS WITH THE LOCAL PD TO GET HER PICKED UP.SHIRLEY MABERRY IS ALIVE AND WELL.MY NAME IS RONNIE MABERRY AND I HAVE POWER ATTORNEY OVER HER.HOPE TO HERE FROM YOU SOON.
I recently made an online order and spent a chunk of money and I have now been waiting two weeks for a few of the items and one got sent back to the sender, I did a reorder because the one being sent back was for my son on his birthday which was suppose to be there on his birthday and that was the day it got there and then got sent back because the shipper said unable to deliver because the order was shipped with the wrong shipper. Now the second time around they have delayed it until who knows when when it was put on rush order and suppose to be there today. This is utter bull crap and I will not be ordering from Walmart.com again. They need to fix this and not give me the run around.
i work for walmart it was Saturday or Sunday morning and I saw a manger yelling at employee . So I started paying attention and I saw the manger grab the employee. I was shocked. And when I went to give my statement wat I saw they told me that I was lieing. So now I scared that it might happen to me. Mangers like yelling at employee I hope someone reports it. I’m afraid that it might be me next. I love working for walmart but the manager there like to yell.
I am disabled and went to the Walmart here in Ft. Myers, Fl. on Six Mile Cypress. Two weeks straight and they have 6 handicapped Scooters sitting there in the entry way ALL out of order. You would think that this type of establishment could afford to get the Scooters fixed. I will not return to this Store until they can accommodate the Disabled Customers. This is crazy to have so many out of order all at once. I hope that something will be done about this.
I am needing an email address to send a singed release for DOT Drug, Alcohol and accident information on a driver please. I have already got the employment dates from the Work Number…Thank you….Paul
Paul Bishop
Recruiting
McLeod Express
217-706-****
I got hurt at your Marion Illinois store I am in a wheelchair and was using the bathroom and went to grab the rail it was loose I fell went to er they said I got bruised hand wrist and hip and I missed going 4 or 5 days of work I want something done or I will get a lawyer and take this to court I don’t want to but I am going to miss work
I went and had 2 tires put on my 2003 Mazda 6 yesterday at the 404 store in Bremen Georgia…. and i must say, that you hire incompitant techs that have NO idea what they are doing…. they ruined my alloy rims i have pictures of my car when i bought it , and have had no service on my car till yesterday . I will be filing a suit to have them replaced . Your stores are declining in customer service…. you run the employees like they work in a damn sweat shop…. i have many recorded incidents with your managers and employees and how they are treated by them… thinking about posting these on FB… yeah i think everyone needs to see this…
Dear Walmart Corporate:
Are you aware that there’s been a major Facebook hacking using the name of your company? I advise you look into this before people sue. I’ll go ahead and share this to Facebook myself to make sure you’re paying attention.
Thanks,
Theodore Elperro
To whom it may concern:
REF: Walmart Florida City Store # 2727 (I bought a 60″TV and found a 50″ inside)
On May 1st 2015 night I purchased a 60″ Element LED HDTV 60″ TV. The box looked a little miss handled with some signs of wear and strap was shifted but at the moment it meant nothing. I was rushing to go install this TV for the big Mayweather and Paquiao fight the following day. Me and my dad were very exited as we never owned a large TV before. This TV was the top box first and easiest to access out of a bundle on the floor four or five on the bottom and one on top.
We got got home my dad and I and started to open the box and clean the family room to install the TV. As I opened the box I noticed the box opened very easy and the TV looked smaller than the floor models. I made a joke to my dad and said they probably have a larger floor models and the real size is small. I said we should have bought a 70″. Out of curiosity I grabbed a measuring tape and started to measure the TV and it was a 50″ TV not a 60″ TV. I felt instantly cheated, angry and very disappointed.
My dad and I immediately took the TV back and demanded to speak to the manager. The manager that attended us I will refer to as Mrs Carmel. Mrs Carmel immediately after hearing the story was in disbelieve and said she could not help me that I had to come in the morning when customer service was open. We refused to leave and finally she looked in the box, she said it was a big decision and she could not tell what size the TV was. We went back and forth and she called two police officers which escorted us out and said to come back the next morning to resolve the issue.
We arrived the next morning May 2 and we were welcomed by a customer service assistant who contacted an assistant manager who’s name was Alex and he called his higher up who I will refer to as Mr. Ruis. After hearing my story Mr. Ruiz explained since it was the wrong item in the box he could not return or refund. Mr. Ruis said this was a manufacturer issue and he did not have the authority to make a decision. I called the manufacturer and they tried to assist me but explained that the Walmart manager was responsible for making a decision. I went back to Mr. Ruiz and he got on the phone with the manufacturer representative, he asked if she was going to give him a credit if he took the TV and she did not agree. Once again he said it was not his responsibility. I’n the mean time I overheard in the background conversations that the TV inside the box was from Target. At this point I was not leaving without a solid answer Mr. Ruis called an officer to supervise the situation, I was not there to cause any trouble the officer allowed me to make some more calls. I called the Walmart customer service hotline and the operator after hearing my story said that all issues are handled at the Walmart and said she will email Mr. Ruis to investigate further and he should get back to me withing 3 days.
I was running out of patients and with a low serene approach I confronted Mr. Ruis and asked to be honest and tell me if he could make a decision or not. He confessed and said yes so I replied what is your decision. Mr. Ruiz answered my decision is I can’t do anything. I was in shock, disbelieve and left the store feeling hopeless of any justice and any rights as a consumer. I wondered how many people this has happened to and what if it had happen to someone who did not know better or a less fortunate person. I felt like I was David and Walmart was Goliath. I ended up buying a TV from BEST BUY which I thoroughly inspected and was able to watch the fight with family and friends. I’m here telling my story to clear my name, to demand respect, an apology, justice and my money.
Sincerely,
Lenuam Garcia
Hello to the other disbelievers in Wal-Mart Management as I too have become one. I may not stop doing all business with the W-MK but I can assure you over the past couple of years I do less and less and less. The Product Choice just keeps shrinking badly and they try to force you to select THEIR CHOICE for YOUR CHOICE and I am not doing that. I have not found one person at W-M that I honestly believe takes anyone seriously on any feedback or complaint. Tonight I tried over and over to contact W-M through Customer Service and then when that failed, I tried their Corporate Phone Number and it was before 9:PM, which is when they shut the phone off and that never connected with a human being so it ran past 9:PM. I then tried e-mail similar to this posting and it took me over 15 Captcha codes the first attempt and 9 on the 2nd attempt. Only God knows how many times it will take on this.
It is with great sadness that I must share this story with you. It not only forces me to remember my father’s death in October of 2014, but it is a shocking reality of one local Wal-Mart stores lack of care & concern for a Veteran who lay dying on their floor. Included are excerpts from my letter dated April 6, 2015 to the Post Falls Wal-Mart Store 3472 Manager Arthur Wardell to which we have not received so much as an acknowledgement from. As my father who was a Veteran, lay helpless, confused and dying in their store his desperation of getting help was ignored by several employees whose only response was “we don’t do that for customers”. Even a phone call to 911 for help was not offered and my father sucXXXXbed shortly after at the Spokane Veterans Hospital. This could have happened to anybody you know, your father, your family, yourself. All I was seeking out was an apology for the Wal-Mart employee’s cold and heartless actions that day, nothing more. An acknowledgment of what happened and a sincere apology with a reassurance that this was not in fact, the standard practice for Wal-Mart Employees in an emergency situation with a customer. As of right now, we have received no acknowledgement and no apology. I felt it was necessary to share with other consumers of Wal-Mart our story; I have no desire to shop with a local business who could let anyone lie dying and keep walking with no thought to do something. Would you want to be the unlucky one lying in their store dying with no help? It scares me to think that a company operates that way without the common courtesy of acting like a human being when approached with this dilemma.
Wal-Mart claims to be about “Ethics & Integrity”, if that doesn’t entail their associates to do the right thing then I know nothing of the Ethics & Integrity they so highly pride themselves on. I am not looking for anything by sharing our story either, but wanted others to understand the kind of company they are choosing to associate with should they continue shopping at Wal-Mart. I understand that it is convenient to shop at Wal-Mart, they have everything you want but ask yourself if they have everything you NEED should you suffer any type of medical emergency in their store. I know firsthand that they do not, and by their silence and lack of care to acknowledge my letter, it appears that what a customer needs is not their concern as well. Please share this if you feel an injustice has been done. Thank you for taking the time to hear our story. Following are excerpts of my letter along with verification that the letter was received by Post Falls Wal-Mart.
“On Tuesday, September 16 2014 my father and my son made a trip to Wal-Mart Store #3472 in Post Falls, Idaho to shop and instead of experiencing the usually helpful employees, they encountered the opposite as my father lay dying on your floor unable to breath. Had they known that day that they all requests for help would have gone ignored, they would never had stepped foot in your store. Shortly after entering the doors my father became very short of breath and started displaying signs of what an oxygen-deprived brain goes through. He was confused, disorientated, scared, and ultimately collapsed onto the floor while my 14-year-old son attempted to get any employee to help him get a motorized cart to get his grandfather off of the floor and into help. When the first two employees continued to walk past, my son voiced that my dad was a Veteran and needed immediate help to which a third employee told my son “we don’t do that for customers, sorry”.
At that point my son, who is small in stature had no choice but to help pick my father up (he was 6’ 2” and 205lbs) and get him outside in order to get help. He was taken to the Spokane Veterans Hospital where he was admitted to the ICU and later died on October 5, 2014 from Lung complications. We were told that he had barely managed to stay alive long enough to get to the hospital, and we will always wonder if the proper actions of your store employees could have prolonged my father’s life. I have been unable to answer my child, who is also a Private in the North Idaho Young Marines, when he questions how and why anyone could leave a man on the floor of their establishment when he was in obvious distress and being asked for help. My father was a Navy Veteran who served this Country and to have to lay there unable to breath and disorientated, watching his grandson beg employees for help and be ignored, is unacceptable. It is unacceptable to think that ANY human being should have to go through that, what would your answer to your child be?
I have not contacted your Corporate offices or social media as I stated before, as I would like to give you a fair opportunity to handle my complaint before doing so. Though my father sucXXXXbed shortly after being in your store, my son saved his life that day even if it was only long enough to get to the hospital so he didn’t have to die in a Wal-Mart Store. I am shocked and angry that your employees could so cold heartedly leave a man to die by citing it was not Wal-Mart’s policy to get a motorized cart for a customer. I am hopeful that you will respond appropriately and within an acceptable time frame as I do not wish to drag this out any longer than it has too. You can reach me by email or by postal mail, both of which I have listed above. If I have not received your response by Thursday April 30th either by email or USPS, I will then proceed with posting our story as well as this letter on all Social Media outlets.”
CERTIFIED MAIL, RETURN RECEIPT REQUESTED SIGNED CONFIRMATION BY ASSOCIATE NICHOLE BERDAN OF POST FALLS WALMART DATED APRIL 20, 2015.
As of May 12, 2015 we still have had no acknowledgement from Post Falls Wal-Mart Store Manager Arthur Wardell or any other Associate regarding the letter. It deeply saddens me even more to realize that the people who are representing Wal Mart haven’t the respect or common courtesy to acknowledge there is someone looking to them for an answer or at the very least, a respectful acknowledgment that yes, they received my letter. A copy of the letter was sent to Wal-Mart Corporate Offices as well in hopes of having someone in upper Management treat us as customers of theirs should be treated as well as human beings. Their statement is after all, “Personal and moral integrity is one of our basic fundamentals and it has to start with each of us” Sam Walton …… where has each of their integrity gone?
Michelle Stuart
Po. Box 1**
Spokane Valley, Wa 99213
N***@gmail.com
509-768-***
There is a older couple that both work at the Wal-Mart in painted post ny their daughter is getting married this weekend and are being refused the time off from work to attend their daughters wedding out of town..they can’t afford to lose their jobs mom is going and will have to walk her daughter down the aisle because her dad can’t go. Mom believes she will be fired for going and dad isn’t because they can’t afford to both lose their jobs shame on you Wal-Mart for treating your workers like trash..you need to make this right with no consequences to this couple..would u miss your daughters wedding would your managers at the painted post store I don’t think so..this is the worst thing I have ever heard if this isn’t made right and guaranteed to me I will contact our local media and let them know how Wal-Mart has such lack of respect for their employees and their families I will also post this on my fb page for all to see and share and I will never set foot in a Wal-Mart again shame on you
I have to ask, is there already an attendance issue going on? because, Im sure no one could be fired for calling out and its their first absence.
Oh the mundane things we complain about…….but here goes. Went to Walmart yesterday looking for amongst other things a basil plant in the outdoor section. I was appalled that more than half the plants were dead or dying for lack of water, but they were still for sale at full price! It seems to me the powers that be would mark these poor things down or just give them away to someone who is good with plants. It makes more sense to make a little money on something, rather than just throwing them out, and that is what is going to happen to these plants. No one, including myself, will pay full price for plants in this condition. I WOULD however, loaded my cart up with discounted plants I know I could save. So much waste!!!!!!
This company sucks. They steal money from customers. Do not buy a Walmart Money card, it will never be sent to you. I have had my tax money and paychecks direct deposited and I can not touch MY MONEY because my card was never sent in MARCH!!!! This is May. Are you kidding me? I have contacted a lawyer and will be contacting my local news station.
Out of date food on the shelf for the 8 time have spoke to all members of management and no change
on April 22nd 2014 I bought a Sanyo 55 inch TV when I purchased it I also purchase the extended 3 year warranty I was informed the warranty covered all and I mean all damages the screen is cracked I cannot get it fixed or replaced after I was told the warranty would cover it right now I am out $594 please help me in resolving this matter I would either like my TV fixed a new TV or my money back so I can buy a new TV please let me know how Walmart is going to help mebefore I contact the Ohio Attorney General as far as I’m concerned I was sold a fraudulent warranty please contact me via email ASAP thank you
Good morning, I am writing to you because I am a very upset patron of Walmart. Myself and my coworker was in store # 4446 on Friday 5/01 at about 6:50am. Once we got our items and purchase our things. First at that time of morning there was only 1 cash register open and the store was full of customers. Second she was very slow and when she asked several other reps to get on a register all of them stated that they were off and at this time the line is growing. Third the cashier tape ranned out and it took her 10 minutes to fix by this time me and my coworker was late for work. The cashier also flipped her light on to get a manager and no one ever came while we were there. If this is the kind of customer service that you have I will stop going to your stores. Everytime I go into this store I have never had a good exiperence. Being that I work in the customer service field this makes your company look very bad. More registers need to be open for the morning rush in that store. I have made this complaint to your management team and still nothing has been done.
Hello,
My name is Eric. I am a regular satisfied customer of Wal-Mart and Sams. The issue that I have is as follows:
Over the last 8 years, I have purchased three different Vizio Tv’s from Sams Club. Two of those TV’s had defects, within the one year warranty period. Sams Club took great care of us and convinced us to exchange for a different Vizio each time. We did. However, the last Vizio that I purchased ($1,300.00), stopped working this last week (2 years old), and I was told by Vizio, that since we are out of warranty, that they could not help us, but had the nerve to try and sell me another TV, at a slightly discounted price. Can you please help me? Thank you for your time and consideration in this matter.
well ive poured over a hundred and fifty dollars into this stupid cellpne from wallmart with your walmart family plan and just last week made a 40 dollar payment woke up to my cellphone being shut off and the guy who odnt speak english on the customer service line telling me theres nothing he can do about it, i did not just pay that for you guys to shut it off a week later what the hell is going on??????switching to metro thanks for stealing my money.
I am writing to you because I am a very upset patron of Walmart. I purchased great value twist tie bags .I put instructions in there for students I printed 100 pages to stuff and I was left with 24 papers that means I was shorted 24 bags the box says 100. This is outrageous because most people just use them randomly and would never know. This needs to be looked into.
if Walmart was such a great place. why do they treat the truck drivers that bring a load in like trash. Lowes that should be unloaded in 2 hours. Why does it take Walmart four. also all the employees at the distribution center have very bad attitudes. they also talk to drivers like their dogs or something. your employees should learn to treat other people like they want to be treated. or maybe you should get rid of those employees with such bad attitude. because it also reflects drivers wanting to go shop at your store.to be honest I’ve never heard of a driver that likes delivering to Walmart. it’s because of the way the people talk to everybody.
Why if Walmart is a family oriented store you would leave 1000 Texas employees jobless??? Is it because you are a non christian based company now??? Or your working for the Chinese??? Or Russia or even worse the Muslims??? Why are you shutting down stores tell the truth …Walmart is anti American anti white anti christian Walmart and FEMA the number if the beast …I will say if spend money at Walmart STOP NOW Walmart supports every thing that is wrong with our country
What I don’t understand about this company is how some Managers mistreat their associates if they don’t like them. I lost my job because of this reason leaving me to raise my two daughters by myself. I worked over seven years never missed work nor was I ever late. I didn’t have any write ups or anything and they fired me because my co-worker and Ops Manager didn’t like me. I was aware of all the things that was going on and went to my Ops Manager about them. I loved working for this company but hopefully one day they realize how they mistreat their associates. They had my co-workers watching me told them to copy & paste things I do on the computer. I was so nervous everyday at work be cause of this and finally because I deleted an entry out of the door log they fired me. Didn’t try to work with me or anything but I had some other associates to call me and tell me so much that was going on with them watching me for over six months to find something on me. I pray for these so called Managers and my General Manager because they need it.
As a Christian I will no longer contribute any support to a corporation that is attempting to undermine my religious freedoms. I urge Christians to boycott all Walmart Stores and show our opposition to attacks on Christianity by spending our money at businesses that support our Christian values.
Why would Walmart employ stalkers, drunks and lying thieves and even allowing jail time as an excuse to call in an entire week only after his house arrest ..
Walmart not only praises this type of man in the workplace but they fire young ladies for coming to work late as they tend to a young child, sometimes having her arrive late only to find she’s jobless as result but ernie charles metzner of rogers Arkansas can be absent as he sits in a jail cell only to return to his job and even get paid for being jailed.
Wow!
Who isn’t getting these messages to the Wilton’s??
Almost 2 weeks ago my husband was eating some chicken wing sections (Great Value brand) and ended up with a small nail stuck in his tooth. Thank God it ended there and he did not swallow it. But I have complained twice by email, and even sending one of the emails with a picture of the nail compared with a penny so the size of it can be seen. As of present, we have not gotten a reply from anyone. One of the complaints was sent to the local Walmart supercenter where the chicken wing sections were bought. I am very disappointed in this. I will probably never buy them again due to this and even consider shopping elsewhere for groceries due to the lack of response by Walmart in this regards.You can be sure though that I will not quit complaining about this, but at this point an apology isn’t worth it. The delay in responding to me shows a lack of concern for their customers.
I am a current Associate at Store 4288. I have been trying to call the Open Door line for some important issues I am experiencing with retaliation and harassment. I have been trying during their hours of 7:30am to 5:30pm across all time zones and they are always closed. What is my next recourse? Thanks!
Hi Linda, When I was working with Walmart I worked at 2273, I experienced a similar issue, not being able to find the open line I used the online form for the walmart global ethics system. Here is a link for you!
First I would like to speak of a very nasty electrician working in our deli on 04/15/15 he was harassing us about leaving the cooler door open when we were in and out getting our customers what they wanted. But he refused to wear a hair net and said he didn’t have to listen. After my shift I went to tell the store managers Jessica and Glenn who were on that day,, and all I got was yelled at that they didn’t blame the electrician for being nasty to us and we were all to blame for the problem. Jessica talked to me like I was her worst enemy and Glenn just agreed. I’m sick of their disrespect and rudeness. I’m supposed to be able to go to them and express my concerns without fear of being treated in that manner. I’m 59 yrs.old and I never seen such close minded, nasty personalities to have positions like that!! They do not ever talk to each other like that,, so that proves that they know the difference. We would all like an apology for the electrician( why was he so mad for making a days pay anyway?) and I want respect from the managers.
I just wrote my grievance without naming my store which is 2195. My story is above this. J. Stitt
I would like to talk to someone A.S.A.P.,very important. (909-994-****)About a job.
Call the phone number and don’t press any buttons wait for the operator to come on and make your complaint.
I am calling now and I will decide whether I will shop at Wal-Mart again based on what I find out. When I worked for Wal-Mart from 1998 to 2008, we were allowed to be Bible Believing Christians. Now, if you were in management, you pretty much had to tow their line. If the store has been compromised by those in the homosexual movement and has decided to go along with their discrimination campaign against Christians, then that would get passed along to the employees and they would be educated about what views they are supposed to express.
It would be a real shame. I don’t think that Sam Walton would have agreed with the homosexuals. He was a real man. His wife would have had none of it, I am sure.
I was an employee at Walmart store 1027 until yesterday when I had to deal with very disrespectful employees that take about their other co workers. I also had to deal with being told to do things even though they was not management. I think because I’m a new employee and they been there a long time they can tell you what to do and when to do it. That’s not how I work when we work it’s as a team not individually. I will not want to work at the garden center even again not with people like that and someone needs to address it.
He Stopped A Punk From Stealing $1,200 From Walmart. How They Repaid Him? We Need To Boycott Them!
Why would this manager get fired. People stealing from Wal Mart just makes prices go up on what the public buys. maybe he should have been given a raise.
I am a 46 year old college graduate and a Christian who is now offended that wal mart does not like me thinking that marriage is between a man and a woman only and the best way to raise a family. I will now not ever shop at wal mart again and I encourage other Christians and lovers of freedom to do the same. NOT one person ever said that gays would never be served in any restaurant in America some as do I could not participate in a gay wedding with there products. As a result a simple referral to a gay marriage affirming business owner would solve the problem. BAN WALMART. MORE CHRISTIANS SHOP THERE THAN DO NOT!
I can’t find an email address for your CEO Doug McMillan or any of your executive staff so I hope you can pass this along to all of them. Please remind him that it’s the customers that made Walmart what it is today. Without us customers, Walmart would be nothing. If Mr. McMillan has personal views about the Arkansas religious freedom law then he should voice them as a private citizen. Not as the voice of Walmart. I do not agree with Mr. McMillan’s decision to make this the companies view. I will no longer shop at Walmart and I will also discourage others from shopping at Walmart. My decision is based solely on the fact that Mr. McMillan has turned this into a company view instead of a personal view. I believe he is trying to use the massive Walmart machine to influence public policy. That’s not right. Whether you agree with this proposed law or not, this should be left up to the public, not large companies trying to dictate public policy.
I don’t believe any individual should be discriminated against. I also believe that the LGBT community is working very hard to get the freedom and rights they deserve not unlike the religious community looking for the freedom and rights they deserve. Just because the religious community may hold a different view than the LGBT community, doesn’t mean they don’t deserve the same rights and freedoms. It is interesting how the LGBT community wants to squash the religious community’s freedom and rights in order to get the rights and freedom they think they deserve. It doesn’t make sense both religious community and LGBT community are both fighting for freedom and rights for themselves. Why should one be more important than the other, just because one community thinks the other has an unpopular view? This is not something a company should get involved with this is something that the public needs to deal with.
I have been a loyal customer to your stores over the past 15+ years. Your recent involvement in denying Religious Liberties has ended that relationship. You have a false façade that has been increasingly apparent. You have now lost my family as a customer and I will be sure to let everyone I know to take your stores off the shopping list. I wonder how your founder, Sam Walton would think about how your are running the ship?
I am a very loyal customer of Walmart. I am extremely disappointed that you stepped into the Arkansas Legislature’s attempt to protect the number one Bill of Right the Freedom to practice your own religion. The assault coming from the left biased media is a very sad political attempt to attack this right of all Americans and make it look like gays are discriminated against. Perhaps a Gay person will be taken to court some day and fined because he decided that he consciously deeply believed he couldn’t bake a cake for a homaphobe. I know several Gay people that are staunch supporters of religious freedom and are insulted by this attack also. You look as foolish as Tom Cook of Apple.
Karin Kuglin
Why is Walmart turned against religious freedom. Why do you not support the basic freedom of people to practice their faiths?
I really don’t care what COO Doug McMillion thinks about the Arkansas religious freedom law. He is entitled to “his” opinion like everybody else, but he has chosen to insert himself into the public arena. Mr. McMillion should tend to business and leave the politics at home. Sadly I will not be going to WalMart again.
Arkansas “anti-gay law”
I believe Wal-Mart who serves all people of all differences should be more vocal in the fight against the HATE that will be allowed in their home state of Arkansas. If this bill is signed by your governor and Wal-Mart sits idly on the “mostly silent” side, unlike Apple and other major corporations, this will be a blemish on your home state and the people who shop at your stores.
You must know you employee LGBTQ individuals and you must know that we shop at your stores. Will you sit back and allow a Christian conservative to not check my husband and me out in his/her checkout line? Will you condone your mechanic to refuse services of changing our oil or rotating the tires on our cars? What about the young gay or lesbian couple who can’t afford to buy their wedding rings at Tiffany’s, will they be able to buy the most symbolic sign of a marriage from your stores or will their happy day be turned into another nightmare of hate and when your employee turns them away?
I am only one voice in our fight for equality; you my friend, Wal-Mart is thousands of voices, voices that stand next to you at one of your stores, in the office next to you, vendors, people who want you to sell their products. As you can see, Wal-Mart, reaches many voices and many of those voices belong to the LGBTQ community. We all may not be “out” but we are all a part of one diverse group that thinks wisely about where we spend our hard earned money.
I implore you to not be on the wrong side of history in this civil rights matter. Don’t fall under the cloaked version hate and bigotry that your home state has on their agenda.
Thank you for reading,
Shane Robertson
i am so so fed with gay people dictating their rights.if own a business, i decide my products or services.if i do not want to have special products for you,go shop at a place that does.do not force your atheist views on me.bill clinton and obama already passed this law.you are the bigot and hater of living as close to what GOD wants.you are not being disrespected.you want to disrespect people like me.why do you want to spend $$$$$ that a business does not want you as a customer?you are the hater
Shane,
This is not a Walmart issue. You should continue your quest for equal opportunity in a public forum.
To whom it may concern I am an associate at store 2712 in myrtle beach sc and I am a little upset about another associate she works on the ims team and her name is Amy she works third shift I just found out she paid my cousin to key her car so the lawsuit she is filing against the company will look better the lawsuit is for an accident she had a couple months back but she figured she could blame another associate she doesn’t like and get him fired and help her lawsuit at the same time I have gone to management with this and they told me to keep my mouth shut or they will coach me they let her do what she want and now they are offering her a dept manager position from what I have heard her husband took her supervisor test for her so she can move up a couple of us have called the ethics hotline and still nothing has happened I have personally heard her say racist things in the back room to another associate things like you can’t do that cause your black i told one of the support managers about her paying my cousin to key her car during the investigation into it and they told me if I say anything to the store manager I will get terminated so she we all got call into the store managers office one by one we all were afraid to say anything there is a lot of favoritism going on in that store and we are all fed up with it I don’t know why I’m posting this here it seems like you people don’t take us seriously all you guys do is look the other way so I hope people will read this before applying for a job at store 2712 myrtle beach sc so they know the type of people they are gonna work with
Walmart at emily drive in clarksburg wv.has the rudes csm’s they have no respect for the cashiers ,they treated them very poorly .and then tell customers we can’t keep cashiers wonder why?I’ve seen it and I’ve heard it.and shift managers do nothing about it some cashiers don’t report it because they are afraid of losing their job,so they stay there and take it.what happen to sam waltons have respect for your fellow workers.another thing instead of putting up a sign saying no alocholic beverages sold at this reg.(because they have an underage employee) they make other customers like myself stand there 10 to 15 min.waiting on a csm to come ring that person up.its not fair to the cashier or to the customers.this is one store who needs a mystery shopper and someone from corporated to come and talk with their employees one on one and see what’s happen in these stores I’m not even an employee and I see it.thanks,and GOD Bless!
to whom it may concern.
I really dont think it will concern anybody..but here it goes for what it’s worth.
I went to a beautiful ..big WalMart at city base San antonio..tx… To buy some paint..went to the paint department..nobody there so asked a clerk to please send somebody over..I waited 20mins and nobody showed up..not just me but others were waiting too..
Same thing at Rigsby and 410.San Antonio.tx..this time waited 30mins with 3 others who also needed assistance..not only did we not get any help ..we could not even get a manager to talk to..I guess they all were on a coffee break..
You are loosing a lot of business .. I am going to buy my paint somewhere else and I assure you it will not be Walmart
Krystyn goodwin.
I had three job interviews at your cobleskill ny 12043 wal mart i was honest when it came to my background check before it went to your third party and i couldnt recieve the letter in the mail because your third party said they cant send it to a post office box so when i asked the guy who i couldnt understand at all it sounded like they said i wasnt able to work at wal mart due to my background check for the produce section i have asked for your co. manager who offered me a job by leaving a note for him to call me back because he was in a meeting and i havent recieved a phone call from him since then as a person who is on probation we are required to be working but nobody gives a second chance i am able to be bonded and so fourth but since i cant get an answer out of sue or rich not giving me a phone call im a bit outraged because it seems like im not getting anywhere and feel like your company is discriminating me because of my background check and im finding the discrimination that your company is dueing really wrong i am not happy and living on unemployment which is almost running out and im trying to get back to work and your company in my area was the only place thats giving me a chance for work but hen take it away because of my background check which is discriminating
I live in Trumann , Ar. my son has autism , MR , ADHD & other disabilities & has the mind of a 2-3 year old . My son took an apple & started eating it when his aide looked away as soon as she seen what he did , she was going to pay for it when she got done getting what she needed at the store. An employee stopped them & told him he couldn’t do that & his aide told her that she was going to pay for it . My son’s aide explain my son’s problems & that she was going to pay for the apple .
My complaint is that I see kids & other adults eating grapes , bananas & other fruits , I’ve seen them eat chips , I seen parents give them chips & other snacks while they shop to keep their kids quite , I’ve seen kids & adults eating candy bars & when the kids eat the candy the parent throws the wrapper away & no one says anything to them & there isn’t a scene made about it but yet when my child with disabilities gets an apple that will be paid for by my son’s aide the employee has to make a big deal out of it . I don’t know who the employee is because my son’s aide was pissed off at the way the employee talked to her all the aide remembers is she was middle aged .
When my son is the only one who gets singled out for the same thing other people do that is discrimination against a person with disabilities & special needs , half of the people knows my son & his aunt works there at the same store. If I were there wouldn’t have been such a big deal . I & my son’s aide pays for what we get & what my son gets I’m not like other people I’m an honest person who doesn’t like my child being singled out like he was.
There is a new Walmart super center being built in Florissant Missouri. We have heard that it is due to open about May 2015 but have been unable to confirm that. Looking forward to shopping in the new store. Please tell us what the estimated opening is.
To whom it may concern,
I am a very dissatisfied customer…rather, a former customer. I will not only share my reason for no longer being your customer with you, but with everyone I come in contact with. I will use every outlet I have to let others know of the customer mis-treatment Walmart now condones.
It is clear that Walmart has lost the principles it was founded on. Sam Walton once said “There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.” So, here is the reason you have been fired….
I have recently completed a baby registration on Walmart.com. I was a bit frustrated at first because this process has been removed from the stores and now can only be completed on line. This leaves your customers at a bit of a disadvantage of not actually being able to see the product they are registering for. However, I understand that a large percentage of shopping is done on line so this was something I could overlook. I had 2 baby showers….registering at Walmart meant that I exclusively drove hundreds of dollars into your company. If I would have known then what I know now, there is no way I would make the same choice and I will do my best to make sure that others do not make the same mistake.
I was very specific when registering, choosing items according to the features I needed. One of the items I was very specific about was the Pack N Play. I was having my son via C-Section and picked out the Pack N Play that had a changing station, diaper storage and a canopy. I picked this item because the features would help me best in caring for my son while recovering from surgery. I received the item I registered for at one of my showers and when returning from the hospital, put it together, only to find that the pack N Play that was in the box was the wrong item.
I went to my local Walmart (on 82nd and Milwaukee in Lubbock, Texas) where I have now found out the item was purchased. When attempting to exchange it for the actual item I registered for that should have matched the box, I was treated as if I was the one that had placed the wrong item in the box. I asked for a manager and I was presented with Joe, an assistant manager that told me and my husband that he would not exchange it, even if we were able to track down the original receipt from the person that gave me the gift. Joe point blank told us that he could not exchange it because he has no idea what WE did to the actual item. I was shocked that this man basically just called us criminals. There was nothing in his demeanor or actions that even attempted to remedy the situation at hand. According to him this was our problem and Walmart had no part in it. Since when is this the way Walmart treats their customers?? I understand that there are people out there that do shady things…obviously…as it seems that someone switched the item that we ended up with. However…..applying just a bit of logic to the situation….if I were the one trying to do something underhanded why would we alert your staff to the issue?? Your staff doesn’t take the exchange out of the box, assemble it and match it up with the original packaging. We could have just packaged it back up and not mentioned it at all….and then it could have been the next person’s problem when the same thing happened to them. However, we wanted to spare the next person the frustration and disappointment that we went thru….and this made us criminals. There is no situation that EVER makes it right to treat a customer the way we were treated. My husband told them we would go to a different location for a resolution….we then found Kathleen at the 4th and Frankford location who quickly provided a resolution by allowing the exchange….only to find out that the item we needed was not carried at her location. My husband then wet to the Quaker location (the one we had told Joe we would go to for the resolution). When explaining the situation to the assistant manager there, he was told the exchange would not be a problem and this issue happens occasionally. However, when the assistant manager called for the manager (Carlos) to override the exchange (he had received a call from the previous assistant manager, Joe) and now this manager too denied the exchange. Carlos told my husband the same thing and used the exact same verbiage that Joe used, once again it was insinuated that we were the dishonest party…and even if we had the receipt/gift receipt we were told we still could not get the correct item. It is appalling that this is what Walmart has come to and that your staff feels that it is acceptable to insult their customers in this manner. We are basically at the mercy of these employees of yours such as Joe and Carlos…and we have no recourse. We are the criminals, instead of the ones that registered solely with your company that brought you revenue that should have gone to another business that values their customers more than this. You, Walmart, have lost sight of your original vision. You have turned against the principles you were founded on. You have turned on your customers that have passed up local merchants to give you their business. No longer will this be the case for me and my family…nor my extended family. I will do my best to make sure you will not have the opportunity to do this to others. I will contact as many news, social media outlets and personal contacts it takes to get the word out. Your prices aren’t as low as they used to be and you will find that customers would be willing to pay a few dollars more to be treated as they should be.
I am sending this email to the store locations that I dealt with yesterday as well as the district managers/any corporate contacts I can manage. I am including the 4th and Frankford location, not as a complaint, but a compliment to Kathleen, who was the one part of your management that actually tried to resolve the situation and provide true customer service. If I were in any influential part of Walmart, I would look for management more like Kathleen and move the employees like Joe and Carlos to a position where they did not have to interact with and ultimately lose your customers. This email will also be forwarded to as many local news outlets that I can find. This treatment is not right and it should not be allowed…if I can prevent one other customer form being treated this way, I will.
Rest well knowing that you have employees like Joe and Carlos who have cost you customers that have been loyal to you for over 25 years…. and as Sam Walton predicted…you are now fired.
You should write a letter to the president. The employees will know that they have been complained about, and hopefully their management will deal with them.
Write a written/typed (hard copy, U.S. Mail) letter to CEO Micheal Duke at corporate address shown above. Even though he will never see it, the fact that his name is there will help your resolution of the problem down the chain of command. With all due respect, may I make three small suggestions. In Journalism class, one is taught to “always limit paragraphs to 6 lines at most” & to avoid long, rambling, run-on sentences. Leave out the ramifications about Sam Walton & how you are firing them.
In business writing, one is taught to politely state what resolution you would like to take place in the matter, usually in the last sentence. One is also trained not to make threats of any nature. I would suggest you start your first sentence with politely stating how many years your family has been a loyal Walmart customer. Then cut out all the unnecessary details such as you were having a c-section & why you choose that particular item in detail.
Stick with the basic facts. You registered for shower, opened item received & found another item in the box which had been opened & retaped. Returned to store in “Richmond”, store mgr. Joe refused to correct problem. Went to store in “Baytown, Asst. Mgr. Kathleen was polite & more then helpful, but didnt carry the item. Went to store in “Wakefield”, store mgr. Carlos, was very nice, but actually took a phone call from “Joe” telling Carlos you were some kind of criminals. Carlos then refused to exhange item. Then politely ask him to arrange for an exchange approval at “named” store. Good luck!
FYI: I’ve tried to submit the following through your “contact us” form but, like some of your “Associates”, it doesn’t want to communicate. Perhaps you’d best tweak this “contact us” site to make it more user friendly…and operational.
We live in Brownsville, TX and recently visited your new store in Los Fresnos (12 miles distance). My wife wanted to see if the store had a particular bicycle she was interested in buying. Going to the toy department, she encountered two Wal Mart employees attempting to put a battery powered child’s car in a rack above the bicycles. She asked them if they had the bicycle she was interested in seeing.
They could not (would not!) speak English!
They had no clue what she was talking about and after several frustrating minutes of sign language, a few Spanish words she knew, she gave up.
This is ridiculous! You are an American iconic business, and yet employees in your stores cannot (will not…as our Hispanic friends say…speak English!)
This is not the first time this has been encountered. At the Sam’s store on Alton Gloor in Brownsville, she had the same experience when asking for a particular product…the female “Associate” did not (would not!) speak English!
We (Anglos) may be in the minority here, but this IS America and English is our language. So why don’t your “Associates” speak it? Just because the Hispanic population is larger and many Mexicans come across the border to shop, should not preclude your (or any merchandiser) employees for not speaking English especially when it’s clear many shoppers are NOT Hispanic.
You (and most other people) would be surprised to learn that most Hispanics who are proud American (legal) citizens object to this laziness (as they call it) of not speaking English. They also object to the attitude many have that they should be given a free ride while their ethnic kinsmen/women work hard and pay taxes. Unfortunately, most politicians and PCers don’t understand this situation because they don’t talk to those who work hard, pay their way AND SPEAK ENGLISH.
It is very disappointing to learn that Wal Mart/Sam’s continues to add to the struggle to convince some Hispanic people to use English when dealing with customers…especially Anglos. FYI: The thousands of Winter Texans as they are called who come to the Rio Grande Valley every year pump in an estimated $700 million EVERY season (this can be confirmed by the local chambers of commerce). These people come from many northern tier states and Canada. And the major complaint they have is that many Hispanics will not speak English.
Our experience at your Los Fresnos store turned us off and we will not return. There are other options both here and in nearby Harlingen where businesses understand the importance of communicating in English.
I’m from Glendale az my name is Melinda Parada I’m retired disable I been treated like trash by one of the managers I got people who witness my tragedy I went thru I’m a retired manager and never never I been or seen any one so heartless and cold I’m going thru a lot since that nite I want to scream out and want the whole world to see my visit that note I been having note mares I been crying for the pain I got in my heart and soul I’m scared to go by Walmart I yryed to go in I can’t I sat in my car for a hour and cryed tryn to push my self to go in but I couldn’t so if any body sees this PLEASE HELP I’m begging you like I begged that manager to help me I need closure I need that manager to know what he did he killed me inside and I’m scared and feel so little I yryed to get thru with manager he is on vacation I been calling leaving messages next day no one knows what I’m talking about I been on hold for 4 hr just to explain and again go thru that pain again and again I’m screaming out for help I been thinking to call channel 3 I think his name is Joe he helps solve problem if you see this Joe anyone help I want everyone to know how it can destroy a person being so cold and mesm I don’t know why but I’m asking is it becus I’m disable and was on a Walmart scooter why I need to know WHY I got so much pain I know when that video is shown I will feel my pain a man did he helped me bless him hePAYED FOR MY STUFF CLOSE TO $60 DOLLORS IMAGINR YHAT BY ALL HE ASKED FOR IS IF I RUN IN TO SOME ONE LIKE ME TO FO THE SAME ANOTHER LADY WALKED UPTO ME AND SAID FONT DO THAY DONT BEGG TO THAT MANAGER LOOK AT HIM HE DOSENT CARE GODS WATCHING AND HE SEES YOU SO INSTEAD LET ME PRAY I KNEW SHE WAS RIGHT SO I PRAYED WITH HER I DONT KNOWVWHAT WOULD OF HAPPEN IF THOSE 2 NICE PEOPLE WEREN’T THERE I HAD A HEARTATTACK 2 YEARS AGO THAT NITE I THOUGHT I WAS GOIN TO HABE ONE I FEEL THAT PRAYER FROM THT NICR LADY HELPED ME THNK YOU SO IM SAING AGAIN please help me get someone to hear and help me that kid manager pays for what I’m going thru please my name is Melinda Parada
I purchased a 12 in one multi game table from Walmart in Summerville SC. A lots of the parts were missing. I spoke to an associate at Goose Creek Walmart about it. The lady was nice and pleasant and told me to call back to the store with my receipts information. I called walmart in Summerville SC tonight. An associate pick up the phone from electronics department. I explained my situation. She puts me on hold for along time. The phone start making noise and I hanged up and called back. The phone ranged many times, finally an associate from lawn and garden picked up. I explained my situation again. He put me on hold. He finally came back on the phone with no way of helping me. He asked witch dept. I need to speak to. I told him I will rather speak to a manager or someone at the customer service desk. He tolde no one is available because they were bussy with an accident in the store. I asked if the incidents takes all of the management and customer service to take care of one accident in the store. I was told no one is available. This is unacceptable. Walmart has gotten large/big to serve their customer. The quality of your service is ridiculous. I went to buy one of the big tire bike for my son again yesterday. It took forever to get someone to finally help us. I mentioned to one of the CMS. She acted as if “so what”
This is the same store in Summerville SC.
I am very displeased with Walmart not to talk about other incidents. Those CMS sometimes takes forever. Sometimes they wil be standing right their doing nothing and customer and cashier waiting for respond from them. I have to call the service desk one day standing at the cash register because they took too long. Am aware you have a faster system in place, but if the CMS don’t respond the system is useless. The game table is for my special need son. He cannot even play with it. I called theanufacturer, because the instruction in the manual say to call them, it was a waste of my time. I know am just one person making a complaint. But I am ur customer and am not satisfied. U may choose to ignore my complaint or u can do something about it. Thanks
How come we are not getting the $13 for department manager?. We watched a video stating that we will get raises, and none of the department managers at my store got 13. And none of the managers seem to know what is going on it would be nice to know!!
To DM Marilyn, This is Priscilla Polite-Jackson, I am deeply sorry about the incident at store #0588. I wasn’t being mean or rude, i thought i was doing customer service with a smile. I really didn’t mean no harm. Customer’s joke with us all the time and we do the same. I had 2 coachings already and i was on my best behavior, smiling and talking more with the customer’s. I would like to get another chance to show u and everyone else i have great customer service skills. The camera can be viewed and it will show i was not being rude. I look forward to hearing from you soon. Thank You
Someone really needs to investigate the Owosso Michigan walmart store. The turn over rate for employees getting fired and quitting is about ridiculous! I know for every new hire walmart spends money on training and drug test , well Owosso walmart has to be loosing big time . Also the manager celest does not listen to her hard working loyal workers nor when a problem has been brought to her attention she doesn’t adderss the problem . A few of the coaches are totally racist and very rude to customers and employees. You really need to look into this Walmart and while doing it keep in mind it’s not all the employees fault they quit or get fired for ridiculous reasons it’s the managements fault . I beg u to investigate store 1733… They are loosing a tone of sales because of the work of people knowing someone wrongly accused or fired for stupidity. I myself and family love Walmart and the items sold there but with unhappy employees it’s not a very pleasant place to shop . I hope someone in corporate takes this letter serious and takes control of the sad situation .
I need help for get my business e-mail
why in the hell dont you do some thing about marion sc wal mart store
i spent at least 30 mins in line at there drugstore today while the workers talked on their cell phone. i had to stop getting my med there a year ago because all the screw ups and the time spent in line and i see today it aint changed one bit.
Too bad you didn’t graduate grammar school where you might have learned to use upper and lower case letters appropriately. Of course with all the young teachers we have now, who probably went to the same kinds of schools you did, there’s no guarantee that you would learn that in school now anyway.
i was terminated in late march early april from store 1803 for safety violation and upon termination was told i was rehire-able … but when i went to apply in november,,, said i was not rehire-able… after months of the run around i come to find out they mislabeled my rehire status.. from safety violation to gross misconduct,,, and this is not only preventing me from getting hired at walmart but other jobs as well,,, i have contacted the store manager after months of this and still having to look into the matter,,,, something needs to be done immediately to fix this issue,,, or further actions will be taken on my part. Deformation of my character is not taken lightly,,, i now know why i was given the run around all this time…
SUE THEM YOU’LL GET A RESPONSE
I have money on a walmart money card of $400 and I could not take it off because my card expired January 2015. I’ve called numerous of times to have a new card sent to me so I can pull my $400 off the card and each time the cart was not sent to me. I also had applied for the car to be sent to me Federal Express and paid $15 for this fee and was told later the card still have not been since out. I have no idea what I can do at this point. My rent is going to be due again coming this March and I need to pull that for $400 off the account in order to pay my rent and I can’t do so because somehow this card is not being sent to me.
My daughter got fired for misconduct, we tried to call the human resource dept. in manville New Jersey and the corporate office for the reason she got fired . And they kept hanging up on me. Terrible store the people just don’t care they are inexperienced at all there jobs right to the top of the chain. Half of them cannot speak English and customer service never picks up the phone and when they do, it is the worst customer service I have ever experienced. Very nasty and inappropriate! They really need to give there people training ,it seems the customer is wrong and Walmart is always right. I wish everyone in the world would boycott there stores.
WALMART CORPORATE OFFICE::: READS LIEK THIS FOR MARIA DEL SOCORRO MARTINEZ DURHAM:::NEVER TO PAY AGIAN FOR ANYTHING SELF ONLY NAME ABOVE FOR DOXXXXENTATION AND LEGALL AND LEGALIZED FOR HER ONLY HELPE WHEN NOTABLE TO OTHERS OWN AGE IF AVAILABLE PERSONAL PRODUCTS, NEVER CASH BE GIVEN TO THEM BY HERSELF OR NO FEDRAL AGENT:: OBTIAN ANY DATA OR I NFORMATION TO BE REALEASED TO HER ANY GIVEN TME OR DAY TO USE FOR SPECAIL REASONS AT GIVEN TIMES OR YEARS NEVER TO BE HELD AGAIN AT ANY JAIL OT HOSPITAL FOR ANY REASONS OR BACKERACTED BY NO ONE UNDER CONSTITUTIONAL LEGAL RIGHTS:: THEY ARE MEMBER OF THE F.D.I.C AND PART OF THE LENIAL LENSED OF ANY LOCATION THEY WERE USED TO OBTAIN INFORMAION FROM ANYONE TO LOOK AND THINGS OR TO KNOW ABOUT IF NEEDED:; PERSON ABOV IS NOT PAY FOR NOTHING SHE HAS BEEN IN A AREA WHERE THEY HAVE CHARGING HER FOR EVERYTHING THEY WHICH IS THE GOVERNMENT OF THE AREAS MENTIONED DID NOT MAKE PAYMENTS TO HER:::STATE OF BIRTH THE Val Verde, Del Rio , Texas:: control number is 61430 deputy alma batcher register number of 216 date recorded was April 28,977 it is nlimited thier is no time frame on it witness of a Jo Coolie::; jamacian area of a person who authorized anything in the world from a back time she is no longer with us or her son but has it was done for her lenses to assit them in thier areas of:::: it was for her family only and it was to keep warm in cetian times of the years we still do advertising of products and certian things of the climates and nothing of the regions they cannot monatour them like we used to :: please:; special lynail lenses have not been used them for what she needs to of them over the years now they hav eben used tremendously over the stortes in the area nd over the areas of her stay but no payments towards he have been made to her nothng to her:: for observarional purposes for things and knowledge of others but with all power to obtia information of any passenger of any kind to support herself or others if asked buy full payment and no one else but th name above:::: go ahead and authorize this for her now all over in the walmart stores with a code of allownace to shop for her needs::: today can you ok it now and ok it with a protective entrance not to be touched or grabbed inside of the store or hurt while in thier anywhere:::: specail intelligence of the c.i.a who passed away from no one helping him he gav me his unit of all of any of the any c.i.a’s if needed one day can oyu ok it now i can move on and say i got in for me to save anyone in my age group but to help with others of his unit if thie were if they came to me:::;
Don’t shop at the Walmart on Old Hammond Hwy in Baton Rouge LA the customer service and cashiers are the rudest people I have ever seen. They treat any customer price matching very badly they don’t want to price match and they try to make it to where the customer won’t price match, they act like its a problem. I have been price matching for years at all the other walmarts and I have never had any problems at any other store. Today I was behind a young lady whom I’ve seen several times shopping and she always has a buggy full of groceries, she was price matching and the cashier a young colored woman with long orange hair went get an older colored woman from customer service to check the prices the customer service woman was on her personal phone checking every item the young lady price matched and was being very rude about it. The young lady kept her cool even though they were giving her a hard time about every item, then the young lady put a can of pasta and told them the price from another store, the price was more than Walmart and the cashier said sarcasticly its a lower price here, the customer rep said no she wants to price match then price match, the young lady grabbed her purse and told them I don’t have to put up with this crap i spend to much money to be treated that way and left two buggy’s full of groceries at least three hundred dollars worth. I also walked out and I told the young lady she needs to report them that she isn’t the only one they treat like that. I can only imagine how many people walk out of that store because of the people who work there.
Hello I placed an order with your company on nov 14 2014 and I have yet to receive it Walmart is stating I signed for the package and I did not ups has proof and I also have proof that I did not receive the package ups has sent an email to your company stating I never received it and Walmart.com won’t send me my credit back to my account I keep getting the run around and nothing has been fixed this is my last time trying to resolve this issue before I file suit I have been a Walmart customer for 15 years and have never been treated like this can someone from your office contact me
Thank you Vivianna perez
Attn. human resources,
Requesting a copy of my W-2 forms. How? I’ve worked in Sarasota, FL. at a new WalMart Neighborhood Market. It was on Beneva and BeeRidge. Said to contact you since they didn’t handle this at this partic store.
Michael S.
We have been in Apache Jct, Ariz. since Dec. 2014. Usually shop at the Walmart in Apache Jct, Az before we go anywhere else, but we are strongly rethinking the reason we should shop at this store. This store seems to be out of everything and if we ask why, all we get is an excuse or don’t why we are out of this and that Yesterday I went looking for a 3″ roller cover and they were out. They had 4″ but no frames. Today we went in for something they were out of. Asked the Supervisor on duty why they were out and she said I don’t know and turned and walked away. No one cares. First they said they were remodeling, then another one said they were holding off for an audit. Snow birds triple their customers and they don’t have inventory. I’m sure this isn’t the first complaint you have received. We don’t want to drive another 10 miles to go to Signal Butte. I heard there was even a piece in the local paper about this problem. Can’t you change managers or do something, or don’t you care either.
my wife worked at your company for 8 years she was in charge of meat department she was fired because coworkers would not do there jobs she worked faithfully for your company worked extra hard to make sure stuff was done right spent her holidays working when other employes complained now she is being denied unemployment by your company im disabled so we are at risk of loseing our house over other employes not doing there jobs and lack of teem work from management please look in to this
I redeemed $49.07 from my SavingsCatcher to my BlueBird (walmart/American Express) card only to find my Savings Catcher zeroed out and no money moved to BlueBird (supposed to double to $98.14).
I spent 185 minutes on the phone with Walmart Savings Catcher and BlueBird, going back and forth between them for two days. Now they are blaming it on a “Safari issue”, yet no one can guarantee I can get credit for my $49.07. Absolutely TERRIBLE CUSTOMER SERVICE. Sat on hold for over 30 minutes several times. I guess I’ll be writing Doug McMillon AND CEO Ken Chenault next. Maybe they will have better customer service skills?
Bad experience today at walmarts vision center “yet again” 173 Antioch Il. You people really need to get your priorities straight. I’m freaking done,done, done With your store and not only that but I think I’ll also see an attorney . regarding my experience today….
I have a walmart charge card and I pay my bill every month. Now they say i have 2 payments I missed and shut down my card. My bank has were the payments went through so now they have to investigate were the money went to. While all this is going on they are trashing my credit what kinda crap is that.
Sadly to say that credit card is not Walmart just has their name on it. I had same thing happen what happen was it was credited to different account with one number different.
Good Luck.
I lost my car keys at the parking lot on 1/31/15 around 1:00 pm. I looked in the parking went inside looked around for like an hour. Finally I went to Costumer Services and asked if someone had returned some car keys. The answer was no one. I left the store and I came back after two hours. Went inside to Costumer Services thinking that maybe someone found my keys. By that time the manager was at the desk of Costumer Services and 3 of the same employees that were earlier,once again I asked, same response, no one had returned car keys, the manager not even went to look in the office. So I left. When I was at the parking lot looking for the key, a guy and his wife approach me and asked me if I was looking for some car keys that he had return two hours ago and he described my keys. I told the guy if he could go with me to Costumer Services because the employees were saying no car keys had been returned. We went inside, the guy recognized the employee who he returned the keys to and she was one that was saying no car keys had been returned. At that time she, herself, went to the office and gave me the keys. I was very disappointed with the way I was treated. Even the guy who found my keys could not believe the way I was treated. Two days ago a manager contacted me by phone but I went personally to see her, she was not there that day but I wanted to see the manager.
Very disappointed with my meeting with two of your managers on Thursday 2/5 between 4:15-5:00 pm.The costumer is NEVER right at Walmart.Giving me such a BS excuses for your employees behavior. I had been shopping in that store for years because its convenient for me and always with bad experiences , really I do not know why I keep coming back.
WALMART at 2300 W Atlantic Blvd, Pompano Bch Fl 33069 Store # 2962
I see walmart wont care but i do i ordered something of walmart.com and it got damaged before it got here . Well i got a refund on my gift card but it aint my fault they need to send it back and make it right cause i aint planning on reordering it. Lately been having more problems when i order things of walmart.com i suggest take business else where
All they can do at Walmart is actually refund your money back. They have no connection with the actual dotcom part. Now technically you were suppose to get your money back the way you paid for it. You should call walmart.com and tell them about how many problems you have been having.
I WAS ON HOLD FOR A REPRESENTATIVE FOR 30 MINUTES AND HAVE NOT TALKED TO ANYONE IN PAYROLL OR HR . AND THE CORPORATE OFFICE CLOSES AT 5 PM
1/31/2015
My daughter 28 and my two boys 8 and 9 went shopping in walmart my daughter just got paid on Friday. She bought over a 100 dollars worth of stuff like pillows clothes ETC. She had a confuter and some car light bulbs she thought she had rung up the blanket but she couldn’t fine the bulbs she figured they had fallen out of the buggy. When she started to walk out the greeter ask to see her receipt no problem then she had realized she didn’t ring the blanket she told the man that she needed to go back and pay for it he then took her my minor sons into a room where they questioned her searched her purse told she couldn’t call me. Look those are minors and I needed notified to be up there. Then police came the lady then tells my daughter to ask the cop if she can call me right there the AP was in the wrong you were holding minors. I am going to talk to a attorney I thank Walmart can be held liable for not allowing my boys to call me they were so upset. Walmart I have always shopped at your stores spent big bucks there but now Kmart and others stores will get my business I voycot your stores I shell spread the word no one holds my boys as if you were kidnapping them. Walmart in Lawton ok on Sheridan road is where this happened lady that did this we will meet in court you should be a shamed of your self. Signed a MAD MOM
It appears that everyone that has written on this site has had major problems with Walmart. The sad thing is, that no upper management will ever even see this site and read all the problems that all the Walmart customers are having and rectify them. I, myself have had major problems with Walmart. My son who is 13 and two of his friends who are also 13, went into Walmart and one of the children purchased spray paint. Well, it’s illegal for Walmart to sell spray paint to underage children. Well, you can guess what happened after that. Yes one of the children ( not my son) went behind Walmart and spray painted a crate. And yes, you guessed it, Walmart called the police and had them arrested. It’s funny, Walmart holds no accountable has to how the spray paint got sold to underage children. And yes, it’s all on video who purchased the spray paint. I am so sick and tired of Walmart not being held accountable for anything they do to their customers. It is sickening. It’s too bad upper management will not see any of these post. If they did they would be shocked about what all is happening at all their Walmart stores and to the customers, who are the backbone of the company. Without us, there would be no Walmart. That’s why I do not and will not shop there anymore. I have spread the word and I’m going to keep on spreading the word. So if you end up reading this post and you also have a beef with Walmart, I’m 100% with you!!!! I wish there was a way that we could all ban together and take down Walmart once and for all.
NEED BENTONVILLE UPPER MANAGEMENT ASSISTANCE – I purchased a Microsoft Surface 2 Tablet & service plan on 12.11.2014 at 10606 N Mall Dr Baton Rouge, LA. I travel for my job and I am currently in Mobile Alabama. I did not previously open the package because I was not placing the tablet in service for my company until today! I brought the box to work with me today (1/27/2015) to set this tablet computer up at my office today, only to open the package and discover a piece of MDF (wood) in the box and no computer. This was in front of inspectors working on this job with me (WITNESSES) I contacted the Baton Rouge Store Immediately to report this! I gave the CSM I spoke to my contact and receipt information. I left my name and all my information for the STORE MANAGER to contact me because I am on a job assignment in Mobile Alabama and I am unable to leave my assignment to go to the Baton Rouge store. – It seemed BR store CSM was hung up on the time frame of my opening the box more than the issue that there was nothing in the box! I later received a call from assistant Mgr to be told is not Walmart’s problem they are not going to do anything because it’s been “since 12/11/2014”) – (I purchased the extended service agreement – I didn’t feel any reason to be concerned if it didn’t work – and did not need to place in service until today) After my expression of displeasure with that manager’s statement, another Co-Manager tells me they’ll have to file some claim to determine if anything can be done & it takes 4 to 6 weeks to hear back! I am on a contracted assignment in Mobile, I cannot leave my project to return to Baton Rouge store! I need to know what Wal-mart can do in order resolve this MAJOR ISSUE. It didn’t take me 4 to 6 weeks to pay Wal-Mart for the tablet computer the day I purchased it! And it certainly isn’t my responsibility to ensure the integrity of Wal-Mart vendors!
It feels my money has been stolen from this purchase of $538.14 for a tablet computer and extended service agreement NOT RECEIVED . Should I file a police report in Baton Rouge against this transaction?
THE IC NUMBER ON MY RECEIPT IS :
1110 2600 7275 4062 0849 6 Dated 12/11/2014
Please contact me and I will gladly provide my phone number.
Litisha Parson
Pa***@hotmail.com
I would file Police report. I opened item in front of them under the cameras after paying for it never left store. They told me I would have to contract manufactor because it was used and broken. I was still shrink wrapped. Walmart did not want to give me my money back I was lucky police office in street cloths witnessed the whole thing. I told them I would call the police. Manager came gave me my money back. Good Luck.
In November of 2013, I slipped and fell in a WalMart store located in Las Vegas. The fall occurred as a result of liquid dish soap that according to the assistant store manager had been ” squirted on the floor by a child” . I broke a tooth,had several chipped teeth,injured my neck,lower back. After hearing nothing for weeks I contacted them. They put me in touch with Sedgwick, their insurance carrier. I was given a claim number of 7042868.They told me not to worry, everything would be resolved without an attorney. My out of pocket expenses exceed $1,000, none of which have been paid. The adjuster, a Sue Szanfranowicz, requested a a medical release form, which I mailed to a Chicago,Il. law firm at her request. After hearing nothing I contacted her in October,2014. She claimed she had received absolutely no paperwork. On Oct 9,2014 I mailed a complete set of records in my possession to a Lexington, Ky. an address she requested at that time. She called me on November 13, 2014 and said she had still not received any paperwork, saying she would check back with me in one month. I waited until January 9.Not having returned my call I called and left a message requesting a call back. Not having the call returned.I called her on January 13. I inquired as to why she had not returned my call, her response was ” so I didn’t call you, so what”. She went on to say she had still not received any paperwork. When I offered to hand deliver the paperwork her response was ” we don’t divulge our location.” At this point I wished her a good day,said goodbye and hung up.
Their (Sedgwick) job is to stall long enough so you just go away or 2 years so that you can’t sue
Bottom line is, should you be injured due the negligence of WalMart, DO NOT TRUST THEM. Do as I am doing RUN, DO NOT WALK to a personal injury attorney…
I’m uncertain how you are using the word “moderation”.
Well, John Sorry to hear about your accident. I have neighbor who relative works for Walmart Sedgwick handles the employees claims when they have to take leave of abscent due to medical. I got letter by accident I was letting my child help me open my mail. She opened the letter. When I went to read it. It stated that their claim was denied. They did not think that they needed to take off 4-6 weeks for broken foot that they could just work on the foot. Well this person has to move things with pallet jack most of the shift. If they did not return to work immediately they would be fired. The store had no problem so tell me why this company is calling the shots. I told the neighbor sorry for opening their mail. On top of it they stated that all medical claims would have to come out of their pocket even though it was covered up the medical plan they were paying for. Just sue them it is the only way.
Tried using gift card exchange………………….waited three days for a .01 credit to be made to my checking account for verification. Nothing happened so i replied to Walmart email tnat told me the transaction would be complete in 2hrs or could be as ling as 48hrs or longer????? Question: how long? Their reply was i did something wrong. So i tried it again and waited 48hrs. Tried to find a phone number to find out what i’m doing wrong…..there isn’t one. Called every Walmart number I could find and when I got lucky and talked to a real person they did not know what I was talking about or couldn’t help me and transferred me to another number sometimes the last number I talked to. I was so frustrated I called my local Walmart and talked to a Manager named Jake (from Century III Mall, West Mifflin, Pa…..The first person I talked to with a brain and who really wanted to help, I thank him. He told me to call im back in 20min……………I did. He got me the number for Walmart Cardcash which is not listed on the website. I called that number and I was told again by a computer that I was the 29 person in line????
If you want a successful promotion get yourself enough operators.
List a phone number on your site.
Make sure you have a way for customers to check their status.
Make other departments aware of the program.
Make sure other depts transfer customers to te right area.
Sef from Customer Service………….useless
Steve from Corporate Office………………useless
Anika from Proirity Assistance……………useless
Switchboard from Corporate Office …………ignorant
Soraida from Priority Assistance………….helped me file a complaint/ helpful
Jake from local Store…………..only person besides Soeaida who was professional and is worth a salary.
Numbers I called and still have no answers
18885375503
18009256278
4792734000
4126553404
18002274214 this is the number with the 29 person before me wait???
On 12/08/14 I was shopping in your store number2286 and fell after tripping on a pallet and landing on another on your overcrowded cluttered front end and hurt my right knee and shoulder as well as my left hip there were numerous witnesses including 2 employees who told me to fill out a incident report which I did fast forward the claim number is7364010 I went to a walk in clinic but couldn’t be seen because my private union insurance won’t cover this type of injury. I told this to cmi and even though the incident is on store video was told by Michael Johnson a case manager for cmi that they felt Walmart was not responsible and he was XXXXy about it I’ve missed 3days of work so far and am still sore. I’ve written a letter to Greg foran and haven’t heard any reply yet all I did was shop in your store and now have all these problems. I’m trying to solve this without getting a lawyer and sue walmart as it is time consuming and costly in the meantime I’ve been urging all my friends family and church congregation not to patronize your stores I am know in the process of contacting a local news station as well as local radio stations and my Suffolk county legislators on walmarts attitude toward customer safety and it’s lack of concern with all the competition out there
XXXX walmart. Lazy rude people work in customer service. Jackoffs!
Way to go udang! How right you are.
The Wal-Mart Store in Silver Springs Shores, Florida the Manager RITA needs to be replaced ASAP I have been in that store twice and I spoke to RITA about there not being any under 20 items lane being open. And she was PROFESSIONALLY SNOBBY. I’m an ELECTRICAL CONTRACTOR and I HAVE WIRED 3 SUPER WAL-MART and I never complain I understand how some business goes unfortunately me operating a ELECTRICAL COMPANY. But I have never ran into any DEPARTMENT HEADS OR STORE OPERATORS. I have dealt with a lot of Wal-Mart big guys in better words. RITA has put the ICING ON THE CAKE. I myself want her to be FIRED NOT DEMOTED RIGHT OUT A TRUE PINK SLIP OUT THE DOOR. I’m only one shopper now but I guarantee that every person I do business with or talk to I will tell them not to shop there. I hope this reaches the right person. There is a lot of people qualified and need a job and will not do that and be grateful they have a job this time and day. Please take time to read. Have a good day.
I will never shop online with this company and I will be posting to facebook as well about my bad experience with your online company.I am calling and filing a complaint with the Better Business Bureau to let them know about the way walmart conducts business. I was thinking that it would be easier for me due to me working from home to place an online order with Wal-Mart. Wrong! I order an item and paid extra to make sure it it got here before Christmas. Well I never received the item and called to inform wal-mart and they gave me a big run around. Here it has been a week later and still have not received the item and now they still sending me through hoops to get my money back. Spent the whole day after Christmas on the phone with them and my credit card company and not once did they say that I would need to do a police report now here it is seven day later and they telling me to file one. Then after that they telling me that I still might not get my money back.
Omgosh i’m having a similar issue i have already waited 7 days to get my money back and i called again tonight (my 5th call) and i was on the phone for 35 minutes getting run around for them to tell me i have to wait another 7 days and then i kept insisting to talk to a manger and then he put me on hold for about another 5 min then hung up on me.. So frustrating!
I had a WalMart money card for 2 years and my account was closed because I questioned a red box charge this fake supervisor who couldn’t even spell his name called Louie said I didn’t have a choice …..in other words f!$k you and your loyalty I never requested to have my card closed he said he had to do it for my protection I told him no I will deal with red box because mistakes happen and i have money on the card I desperately need again telling me I don’t have a choice worst customer service ever for that I m never shopping or dealing with Wal mart again and I suggest this for everyone I m even talking to a lawyer.
I am done with walmart. I spend about 2500.00 a year there but when I heard they contribute to al sharpton’s racist organization . Not with my money . I have many like minded friends as well who will not be shopping there anymore. This message is spreading like wild fire from other people on Facebook as well.
On 12/9/14 I purchased a 1.7 cu. ft refrigerator from your Moundsville WV store(store #2852) for my 13 yr old son for Christmas. As some families do I purchase my kids several small items and one big…this refrigerator was his big item. Christmas morning he was very excited to get his refrigerator and very promptly took his refrigerator to his room even before finishing opening his other gifts. He hollered for me to please come here..when I entered his room he said Dad where did you get this at? and pointed to his refrigerator. I was so appalled, shocked,embarrassed and very angry at what I saw. His refrigerator smelled very badly of cigerettes and beer when it was opened and it was very dirty with biker stickers on the outside of it ! I got up early the very next morning and went to the Walmart where I got it and asked to speak with the store manager..the cashier advised that she would call” him” but he probably would not come down he always has “her” come down. She arrived and asked what the problem was..I explained the situation as I just did above and her response was” Oh stuff like this happens from time to time”..there was no apologies as a matter of fact very rude.. the name on her tag was Robin. The other customers around me were just as shock for the lack of compassion. She just told me go back and get another one. Really?..this is how you treat a customer that just explained how upsetting experience was? I think she should have put herself in my place. What if it was her child that opened such a horrible gift Christmas morning.. I would say her reaction would be different. i was stopped in the parking lot by customers I didnt even know that witnessed it telling me how horrible they felt for me and I should contact the local news. I just feel my whole experience the day after Christmas was uncalled for and could have been handled so differently. Maybe you can have your store managers take some classes on how they can be more available when they are requested and whoever Robin is give her some customer service classes!
It has come to my attention that Wal-Mart is actively supporting Al Sharpton’s NAN organization. How can you support a race baiter like him who advocates blacks to kill white cops?! I will never do business with your store again!
On 12/9/14 I purchased a 1.7 cu. ft refrigerator from your Moundsville WV store(store #2852) for my 13 yr old son for Christmas. As some families do I purchase my kids several small items and one big…this refrigerator was his big item. Christmas morning he was very excited to get his refrigerator and very promptly took his refrigerator to his room even before finishing opening his other gifts. He hollered for me to please come here..when I entered his room he said Dad where did you get this at? and pointed to his refrigerator. I was so appalled, shocked,embarrassed and very angry at what I saw. His refrigerator smelled very badly of cigerettes and beer when it was opened and it was very dirty with biker stickers on the outside of it ! I got up early the very next morning and went to the Walmart where I got it and asked to speak with the store manager..the cashier advised that she would call” him” but he probably would not come down he always has “her” come down. She arrived and asked what the problem was..I explained the situation as I just did above and her response was” Oh stuff like this happens from time to time”..there was no apologies as a matter of fact very rude.. the name on her tag was Robin. The other customers around me were just as shock for the lack of compassion. She just told me go back and get another one. Really?..this is how you treat a customer that just explained how upsetting experience was? I think she should have put herself in my place. What if it was her child that opened such a horrible gift Christmas morning.. I would say her reaction would be different. i was stopped in the parking lot by customers I didn’t even know that witnessed it telling me how horrible they felt for me and I should contact the local news. I just feel my whole experience the day after Christmas was uncalled for and could have been handled so differently. Maybe you can have your store managers take some classes on how they can be more available when they are requested and whoever Robin is give her some customer service classes!
On December 2,2014 I was shopping at my local Walmart in Asheboro NC. I was needing some assistance with locating information about a flat screen TV and a Wii. When I approached an associate to ask for help, all I got out of my mouth was “excuse me’ when the associate rolled her eyes at me as she was turning to look at me and did a deep breath. I said “never mind I would find someone else to help me”,but I was so ticked because of her attitude that I emptied my cart,went to the customer service desk and told them about the incident. I told them that it was just Dec 2 and that the associate had 23 more days til Christmas ,that her attitude could ruin other customer’s shopping experience like mine. I told them that this Walmart just lost a big sale and left and went out of my way to another Walmart in a nearby city for my purchases. Then my daughter order a coat from Walmart’s website. It arrived on time( but without any paperwork or packing slip) but the coat was missing a button, 2 buttons were hanging on by a thread and 1 fell off as I tried it on.. Now I have to make another out of my way trip to Walmart to return the coat which I am not happy about. I will not shop at the Walmart in Asheboro NC again nor will I purchase anything online. If I want to shop at Walmart I will go out of my way to a nearby city , which I do not plan to do often. I will find another store for my purchases locally. I was a frequent Walmart shopper but not any more!!!!!!!
Son and wife went to buy a lot of items in Walmart and forgot they had 2 items in bottom of cart and the security guards grabbed them when they walked out of the store- told security they just forgot the items and that they would go back in to pay but they called the police instead and got arrested-moral of the story never forget anything on bottom of cart or Walmart will have u arrested-will never shop their again.
You know you can file a law suit against them and here in Athens alabama they had a guy arrested for a 28 cent dough nut and walmart is the sorriest. Place to shop their products are out dated and they charge you a lot for it
I ordered all my Christmas gifts on your website and was told they would be here the 19th,well it is the 22nd and I am missing 11 items out of my order first I paid shipping to have them here in 3 days and that is so wrong second they sent an email saying one item was on backorder the day it should’ve been here so this is all the things I have for my kids this Christmas and now there will be nothing thanks so much for making this so much more stressful than it is in the first place
First I hate going walmart. I be looking like bum to. 7/14/14 I went through the automotive cuz i dont like talking to people Cuz i got dis businesses it requires me to look as a bum. Anyway back to the first incident my seven yr. Old daughter wanted a TV I brought her d TV do lost prevent grabbed me up and I was pinch nerves n my neck he grabbed my TV dat I just paid for I got two witnesses and begging me to not let them treat me like that the cashier pushed the button she knew I paid but this fool didn’t do his homework. I couldn’t left anyway because the alarms was on it. I turned around it took him forever and I talked one of the mangers and they do not care. 12/24/12 doing a little last bit shopping I order my kids stuff from amazon. While I was leaving the store my daughter and i. A walmart greeter tried to take my bag because i didnt show him a receipt. D way it is by the phones you have to go behind d walmart money and steal the keys to open the phones. I have pinch nerves in my neck and he hurt me to where I had to go get help and had to go the doctor to give me meds.the hospital didn’t give us nothing for pain the police who came to take a report was racists also. But I’m Goin get his name. I’m sick of them they never caught me doing nothing in there store. Now my neck shoulders and back killing me now. They haven’t called me are anything my 7yr a phone. It used d navigation on it. It got me texas but win came back it was broke.
Couldn’t make heads nor tails out of your post! With all the “dis” “dat” “d” “I be”…If you would just write your complaint without all the goofy talk, people might sympathize with your problem, if they could understand what you’re saying. Don’t know what businesses you have that requires you to look like a bum though. So you were grabbed (at a store that YOU HATE) on 7/14 and got pinched nerves in your neck. But then you went back – to the SAME STORE THAT YOU HATE, and you get grabbed again, and it hurts your neck again. Nobody helped you and the “racist” cops would’t help you. It’s everybody’s fault but your own! Ramble, ramble, ramble…
I have been contacting customer services representatives since December 11th regarding a futon that I ordered on walmart.com on December 6th at the sale price of $99.00, totaling to about $106.00 and some change. I have been lied to consistently about the shipment, then treated like a thief by the customer service manager Malian (Refused to give me his manager’s name. Said he did not have a supervisor). In my effort to retrieve the Futon product that I ordered, I have called the 1800 customer service six times. On December 13th, after contacting a representative at Walmart.com named Desiree, my card was used at Olive Garden in San Francisco and J.C. Penny in Texas. Now, Desiree was nice and appeared to be helpful by submitting a special ticket to get my order shipped out. (This was not done by the first representative that I contacted on December 11th). However, after speaking with Desiree, I still had not received the product and my card was used all over the U.S.! After being contacted by CHASE, I had to cut up my card. That was seven days after I ordered the product on December 6th! I have the emails from my bank to support this fact, making it a necessity to cancel my card. Afterwards, I continued to contact walmart about the shipment of my order. Eventually, I spoke with a supervisor by the name of David, I believe on December 18th. David promised to give me 20% off of the product because of the tardiness of the delivery and said he could cover the cost of shipping to my house if I call back with a different card to cancel the order and reorder the product. Considering that they said the product was on the way, I continued to wait for the product. However, on December 20th, I still had not received the product and called the 1800 number about the product and was told it was delivered to the store that morning. I went to the store and was told that it had not been received yet. I called this morning, 12/22 and was told that my card was declined on December 20th, when an attempt to ship the product was made. Mind you, I was told that morning that the product was delivered to the store in Glenwood, IL. I had borrowed a truck for the 2nd time and attempted to retrieve the product from Glenwood. When I talked to the store representative that morning, it was my understanding that the charge had cleared my account, the product had been shipped and was currently in the store. Standing in the store in Glenwood, I was told that the product was not there. After insisting that Walmart.com indicated that the product was there, the store representative indicated that the order might need to be processed in receiving and they did not know how long that would take. Again, after two days, I contacted customer service and was told that the product was not shipped because my card was declined on December 20th! Frustrated, I asked to speak with a manager. The young lady refused to put me through and stated that I should go to my checking account while she was on the line even though I continued to ask to speak with a manager. After learning that my card was declined, then the young lady switched me to a supervisor by the name of Malian. This manager was nonchalant about the prior incidents and no responsibility about the frustration and confusion that I had experienced. His attitude was insensitive and patronizing to the point that he indicated he “PERSONALLY” felt I did not have a complaint. In trying to get the product, the manager, Malian insisted that I must pay the increased current price of $129.00 and that he would not honor David’s suggestion of 20% for the delay and time I have wasted in dealing with this situation. Malian said the card was declined and he “PERSONALLY” does not feel I should receive the discount. In addition, he explained that he does not have to honor the discount because it is up to the next person that receives these notes as to whether or not they have to honor the request. Malian’s attitude and treatment of a customer was unacceptable. I have been calling for weeks now and would have willing to give another card number to the representative that I spoke to on morning of December 20th!!!!! However, that representative lied to me and told me that the product was in the store. At that time, I’m thinking the charges have cleared and my product has been shipped and received. On the contrary, now I learn that not only does your managing representative have no empathy for that drama that a customer had to go through to receive a product, but I find that I am treated as if I tried to steal something from Walmart by your customer service supervisor Malian! WHAT CUSTOMER SERVICE?!?! I HAVE YET TO RECEIVE ANY!
It seems that big companies like YOURS, where the company representative is a just a voice over a telephone, hire representatives that are insensitive and unbelievably nonchalant about the situations that they put their customers in. Malian was arrogant in the fact that he couldn’t be reached, contacted or receive follow-up consequences for his behavior. What a shame!
While I may not be the richest customer, I do have a voice. In addition to spreading the word about Walmart representative, as a school district representative that purchases items on behalf of my district, henceforth, I will do my best to utilize supplemental companies such as Oriental Trading, Positive Promotions, Staples, etc. Furthermore, I am filing complaints with consumer-action.org, business consumer alliance and of course, the Better Business Bureau. The behavior Walmart representatives during the Christmas season is reprehensible. You should be ashamed of yourselves!!!!!!
Your site appears to be having some compatibilty problems in my opera browser. The content seems to be running off the page pretty bad. If you want you can email me at: %EMAIL% and I will shoot you over a screen shot of the problem.
scammersoff.com http
I will never order anothe thing from Walmart ever again! I order a mini iPad on line and never receive it. FedEx conclusion was that it is lost item . But that is not good enough for Walmart! I most have a police report . the police said they can’t gave me a report. I never signed for the package it was supposedly was left in front of my door but yet I never received it and I’m responsible for the mini iPad. Where is the justices in this. It is the holidays I’m suppose to be happy not all upset . First of all I feel any item over a hundred dollars should require a signature not left in front of your door where anybody can take it. Even the delivery person can say anything.! I will tell all my family and friends not to shop at any Walmart. Now a little girl will not have her mini iPad to open for the holidays ! Thanks a lot Walmart cuz I don’t have enough money to purchase other mini iPad .
um, this is not Walmart’s fault! Have you watched the news?!? Thieves are going right on ppl’s porches & stealing packages right off the porch! They follow a UPS or Fed Ex truck! Police so can give you a report too.
Walmart has pulled a bait and switch. I received an email for that stated that the price was $404.99 Schwinn 270 ReXXXXbent Bike, Black. When I clicked on the link in the email the web price is $484.98! I have screen shots of both the email and the web site.
I went to you store in Amarillo of Tascosa Road and Amarillo Blvd. I parked in the garden department …went into to grab 2 stockings go my great-granddaughters…There were % people in front of me with 1-2 items in there hands too….The cashier Kim…didn’t get last name…was working …I asked her could you get some help as now there were 15 people behind me…She called and got a manager she she was waiting on so she could finish the transaction …and needed a managers key….That lady did what she needed and took off out of the line of view before we knew it..I asked again after 15 minutes with 5 in front of me ??? Can you call and get some help there are 15 of us in line!!! She acted like she didn’t hear me… after almost 20 minutes I got up there the check out ….I asked her were the other helper went to she said I don’t know…Then I asked her what her name was …SHE SAID I DON’T KNOW !!! I then said that is your manager and you don’t know her name ??? I then told her I don’t believe you…and I will go and find out !! I left walked to the front and asked a guy to call a manager up front….. then as we were walking I saw the lady that went back to the garden center…I walked up to her a man in a suit and mother very well dress employee and another woman I have seen there ,,I know was a manger…I as what she high tailed it out of the garden center when she knew there were over 15 people standing in line??? I was told she was running the front end of the the store…I then asked why she only had 4 checkers d Stephanie if the girl in the garden center knew here name and all of the mangers looked at each other like I was nuts and said why yes she does…. I told them I as her and she told she didn’t know you name….they all looked confused…Told the they just lost my business will be going to another store….I don’t like being lied to…so since I parked outside the garden center I walked back and stopped to tell Kim …I don’t like to be lied to and your a lier….you did know that lades name …Then told her God doesn’t like people that lie….The line of people that were still standing in line starting clapping…SERIOUSLY HIRE SOME HELP….KIM IS A LIER AND EVERYONE GOT TO FIND OUT THE TRUTH..
An ex customer of Walmart…there are other stores in this town that are a lot nicer and do lie to the customers.
BYE WALMART !!
I got a ipad mini 3 at walmart in sierra vista az and it was to come with a $100.00 gift so i but it on layaway and was told i would get the gift card when i put up the ipad.on dec.3 i did pick up the ipad but it was the ipad mini and not the ipad mini3 the csm gid fit the poblem and we got are gift but now for two weeks the zsm marable says we should not have gotten the gift card so i am tacking all of the gift i got my faimly back to walmart and i will never shop in a walmart again.i would like to thank walmart for marking are chistmas a nigthmare
I know people who work for Walmart in my area & they treat they’re employee’s like XXXXX! Someone needs to straighten out upper management. Like under cover boss . They have bad attitudes . if someone calls out one person has to all thry’re work too. you need to alternate your holidays too ! One person should NOT have to work every holiday! You know like work thanksgiving get Christmas off . Some people have little one & they cant spend them with they’re kids. Your employees are people too if you give respect you get it back . Im sure you will encore this .
I called the Walmart on smiley to check on my pick up date for my television because I didn’t receive an email. I talked to customer service she didn’t know what I was talking about. I asked for her manager , Heather got on the phone and very rudely told me that I needed to call the 1-800 Walmart and hung up. I spoke with Zack at 1-800 he asked for my information and told.me that he could not track my information and told me to call to the store that I prepaid for the television at. I advised Zack they sent me to them and I was getting the run around .Zack reply to me is there anything else I can help you with. Your supervisor was my response. According to Zack he was not authorized to transfer or give me the name of any supervisors. I and refused to let me speak to any one else. I called to customer relation and spoke to Larissa, I explain how rude the store and 1-800 was and all I wanted was information regarding my prepaid purchase on Thanksgiving which was over 3 weeks ago. She was cut of the same cloth as all the other rude employees at Walmart. These are the most rudeness of all customer service people that I had ever had the experience of speaking with is the whole company rude?s rude. Larissa told.me that she could do nothing,
I reminded her that my complaint included bad customer service and insisted that she take my complaint . I asked if she want my address for u can get a response , she responded if I wanted to. Walmart I didn’t want this for nothing.i want information regarding why I didn’t receive a email back . Walmart there are several good customer service training available for your staff such as fish and magical I strongly suggest that you invest additional training into your staff, because the tone of a person voice represents the company. And I need to know about my prepaid purchase
I
I returned an in item to your Manchester, NH store on 12/5. I spoke to the storeo on Monday they told me 3-5 days to s show the credit on my debit card. I received a call from the manager after my complaint on this policy he told me 3-5 BUSINESS days and that it is on my bank to release the money to my account. I called my bank today and was told the credit was applied but then reversed IMMEDIATELY. I called Walmarts 800 number and it is out of service. I call the store and I am now told 10 days and they can’t imagine it was reversed it was my bank. I asked to have the transcation verified and they will do so. Basically when they feel like it, no urgency it is not their money. She was not even going to take the transaction information I had to insist she do so. I am done with Walmart this is ridiculous. What I returned was unopened, well within the 90 day window and I had my receipt
I am very frustrated with Walmart Employees. I placed an ordered on the 18th of November, right after I got email from your company that it was paid I contact via email about this order# 2677035323610; the women said she will fix the old adress to new one to 2114 6th Ave Apt 4, Rapid City, SD 57702. But the item/Pokemon Movie was being shipped all over the state and last place I say was in TN. She place another order # 2677206335964 and promised it be shipped to new address and get a refund on the whole order and get rush order. But she didn’t fix the address again!!! So I called again waited over 1hr for services on the phone. So the guy placed another ordered and said I get the rush delivered. I get it by next week. I asked to speak to the manager twice and said they were too busy to help me out. The new # 2677062339424 and charged me $18.50 additional the what I already paid before of $14.26; I should be refunded $32.76. For both ordered. I should not have to pay for this her hurrends mistake that your employees have made, total lack of customer service on each order three orders your employees could not get rate in I had to pay five dollars to UPS to ship it from Spearfish to Rapid City so I should also given additional five dollars u from the $32.76 so new total of $37.76 is what I need to be refunded to my credit card.
i ordered 2 sets of dishes. instead of sending them to the designated address, you sent them to me. they are a Christmas presents. when i called your customer service rep “hector” he said it was my problem and nothing he could do. now, how stupid is that? you did not send the order to the right address, and then you tell me it’s my problem? how are you going to fix this? Order Number: 2677021-945577
On November 10, 2014 my husband and I parked in the Wal-Mart parking lot on Mall
Ave in Fayetteville Arkansas. An L cart hit the front of our car causing by estimates of $750 damage. An employee had us fill out forms and took pictures of our car (2008 Ford Fusion). A day or so after we received a call from CMI leaving a claim number and stating that she had to view the video from the store before proceding. After contacting Wal-Mart’s corporate office last week we finally get a call back this morning December 9, 2014, with a report that she had viewed the video from the store and that Wal-Mart’s employees had handled the cart responsibly and from the video it did not hit our car and they are not responsible for any damages because they have commercial insurance. The Wal-Mart employee that moved the cart witnessed that he moved the cart from the front of the car, and the employee that took the pictures saw the damage where it hit our car. I have pictures that I took of the damage to the car when we returned home. If possible I would post them here. With Wal-Mart’s billions they could take care of damages caused by their property.
I purchased an item on 11/27 online after calling into Walmart.com to make sure that the offer that was in their ad for the Xbox with the $30.00 gift card was the same offer online and was advised I would receive the gift card but it would be in a e-gift card vs the physical gift card if purchased in store. I went ahead and placed the order for the product and never received the e-gift card. I contacted walmart.com via email and have been told both yes I would receive it and then no I would not be getting it. Called and spoke with a supervisor Devin and he was rude and said I would not and there was no one above him that I could speak to and that was the bottom line, I kept requesting for another supervisor and he told me that if the conversation kept getting repetitive he would have to hang up on me! What kind of service is this! I had the ad that stated a free $30.00 gift card with purchase, I purchase the item and paid for it and now the are not standing by their own ad! I emailed for a supervisor and was told it would be 5-7 days for them to call me back and it is now 9 days with no call.. I sent another email and was told sorry it is 7-10 days for the returned call. They are constantly changing everything. I have in writing via email that I was to get the $30.00 and then they came back in the email and said no I was not getting the card. I have at this point stopped shopping at Walmart and will not shop this store again unless they find a way to make up for this issue and the countless days and hours I have spent trying to get them to stand by their own ad.
I made my purchase online Thursday, December 4, 2014. The total purchase price was $488.29. Online it showed my order would be ready today, Friday 12/5/14. I received a email thursday night stating i need to call customer service to confirm my order. I called Friday, they confirmed my order and said it should be at my walmart but I should call ahead. I went to walmart, they said i had to come back bc the site to store pick up didn’t open until 10am. I came back at 10, they were very disorganized with the site to store pickup, one lady was taking the order number then going to look in the back for the product. I waited at walmart for over an hour and they informed me my merchandise was still on the truck and I should come back Saturday. Right now, Friday Night, I get a email that my order was cancelled due to it being out of stock. This is very upsetting, how in the world can i place an order online and my account get debited if you don’t have the product. Is this a scam? Is walmart now involved in fraud and misleading the consumer? I call customer service and they say I won’t get a refund until 7 days! Again, what type of game are you playing walmart. You take my money, falsely confirm my product is on the way but then cancel the entire order and keep almost $500 of my hard earned money in which I can’t even go out and buy another one, until I get my refund. This makes me not want to shop at Walmart at all, and stick with Target and Meijer. Very bad business practice. I can live without Walmart and will start doing so.
Change their ETHICS WALMART! I ordered on Cyber Monday a Samsung tv on Walmart.com at 5:30pm 12-1. Didnt think order went through ordered another 6:09 pm 12-1.Found out both orders went through 8228062-953093 and 8228062-986841. Received emails 5:46am and 6:26am 12 /2/14 thanking me for my orders tv’s on Cyber Monday was $319.99 plus tax I received emails 12/2 at 5:46am and 6:26am I will be sent email or txt when I could pickup my orders at the store in Sandusky Oh.. At 8:22am and 8:55am 12/2 received emails orders were cancelled Pickup email and cancellation email same morning??????.Never on other sites ordered on line and received order numbers to find out NEXT DAY ORDERS CANCELLED. Email said sorry for inconvenience if i was still interested they might be available at other store or home delivery. I called customer service and rep said if i found 1 they would do price adjustment. I found one in Elyria, Oh right away. I called customer service again now tv is $447.99. I called for price adjustment. Was on phone over an hour to to Rep’s that their English was not understandable. They both said NO WAY! Second rep only name he would give was Fernando no last name badge nu nothing. He said I NEED TO UNDERSTAND THAT COMPUTERS CANT KEEP UP WITH ORDERS! I SAID NOT MY PROBLEM. Customer service is ZERO. How can I have ordered Cyber Monday and got order numbers emails that tv’s ready to pick up soon. And that WAS NEXT DAY 12/2. Then Cancelled. I should been put on wait list or rain check. But I found the other tv Dec/2 8228063-202881 fast. Walmart made zero effort to solve this. This tv is $447.99 plus tax. I am EXPECTING TO GET PRICE ADJUSTMENT. It is ready for pickup 8228063-202881.They took my CYBER MONDAY AWAY. I could of found 1 somewhere else. I usually deal with HSN DEFINITELY A CLASS ACT! Maybe WALMART CAN LEARN FROM THEM! I am going through all the channels to get results. The FEDERAL TRADE COMMISSION, BETTER BUSINESS BUREAU,LOCAL TV ,FACEBOOK.How dare you take someone’s Christmas Wish Away! You took my Cyber Monday and a Christmas Wish away from someone I LOVE SO MUCH and WORKS VERY HARD. His BASIC PLEASURE IS TO COME HOME AND WATCH A LITTLE TV IT IS OLD. WALMART has taken THE AMERICAN DREAM ALSO FROM THEIR WORKERS! They are the Christmas SCROOGE.! Change it up for everyone.You live 1 life and mine is to make a difference to someone that’s down on their luck.One needs to be HUMBLED to find out whats IMPORTANT.So Walmart make it right. I will not give up I have morals, dignity, and honest. Walmart site says they do. Do they? Happy Holidays Everyone! Be the Voice! 12/5/2014. Pat A.Joy Never Give Up!!
walmart get it together and get on my complaint. How I had two tv,s ordered Cyber Monday. Have the emails to prove orders and it was charged on my credit card. Next morning emails about pick up tv,s. Then emails orders saying canceled. Who told you to cancel them? Emails say find another store or home delivery available. called customer service he said i would get price adjustment .cyber Monday tvs $319.99 after that it is $447.99. It took 1 call to store Elyria ,Oh so are the tv’s sold out HUH??? Called your so called customer service to talk to two Reps I couldn’t understand. They said NO PRICE ADJUSTMENT! How did I go Dec.2 morning to thank you for your orders, they will send emails when to pick up (Dec 2), to CANCELLED. My tv that took me 1 call to get I need to pick up .8228063-202881. I need my price adjustment price difference $128.asap. Have all emails to prove Walmart has BIG ISSUES! You stole my Cyber Monday you are not taking a Christmas Wish from one of my children!. So fix YOUR ERROR and I will NEVER SHOP AT WALMART. The job i had 35yrs closed forever so u added to my STRESS!
I am a customer and tonight I overheard three of your sales staff competing about not receiving their “customary bonus” this year. A bonus of $200, which was expected this Friday. WOW, Ebenezer Scrooge. Pay them the money.
The Store is in Littleton, Colorado on West Bowles Ave.
and you can email me, providing you do what’s right
My mom bought 3 RCA Tablets on 11-26-14 for 49.99 each. However they were lost in transit so they did a refund for 2 of them which I would have been fine with a different color. I ask Walmart.com to just make it for 2 different colors but they told me that they already did the refund so I would have to purchase again (mind you the price went up by $10 each) and they would adjust the price as I was purchasing the same thing. I have an email from Walmart.com stating they would and then all of a sudden they cant honor the price after I repurchased.
I just want the adjustment of the item that I purchased.
I have attached all the emails from Walmart.com
The difference was from 111.28-127.18 = $15.90 to be adjusted
Here are all my order numbers
12-2-2014 (repurchase) 2677040-004634
12-2-2014 (lost intransit order replacement number) 2677237-179613
12-2-2014 returned of all items Uggh) 2677202-911436
Thank you
Theresa Eastham
561-951-****
***@yahoo.com
Recently you requested personal assistance from Walmart.com Customer Care.
Below is our response and a summary of your request.
Reference#: 141201-022181
Response email (12/02/2014 05:46 PM)
Hi Mary,
We reviewed our records and unfortunately we are unable to adjust the order 2677040-094634 because this order was placed on 6/27 and the item we should adjust is not on this order.
If you have additional questions, please reply to this email and we’ll be happy to assist.
Sincerely,
Luis R.
Walmart.com Customer Care
Customer email (12/02/2014 02:12 PM)
How long will the adjustment take to do?
Theresa
On Dec 2, 2014, at 2:08 PM, Walmart Customer Care wrote:
Customer email (12/02/2014 01:56 PM)
Please let me know when item is adjusted thanks
Theresa
On Dec 2, 2014, at 2:08 PM, Walmart Customer Care wrote:
Customer email (12/02/2014 01:36 PM)
New order number 2677040-094634
Please adjust to make equal from previous price paid thank you
Theresa
On Dec 2, 2014, at 2:08 PM, Walmart Customer Care wrote:
Response email (12/02/2014 01:08 PM)
Hi Mary,
Thank you for contacting us back. If the item is in stock you can place another order for the items that you want as a refund was already issued for the items and we will do an adjustment for the inconvenience.
If you have additional questions, please reply to this email and we’ll be happy to assist. (here is the email for the adjustment)
Sincerely,
Diana A
Walmart.com Customer Care
Customer email (12/02/2014 12:57 PM)
I just checked Walmart.com in regards to the purple is available can you please repurchased now I want my purple ones
Theresa
On Dec 2, 2014, at 12:47 PM, Walmart Customer Care wrote:
Customer email (12/02/2014 11:58 AM)
I don’t want to pay more than I originally purchased them at so can we go ahead and get two different colors at 4999 the exact same amount as what I paid for before
Theresa
On Dec 2, 2014, at 12:47 PM, Walmart Customer Care wrote:
Customer email (12/02/2014 11:57 AM)
Can we get two more in red or one in pink and one in blue because they just went up in price to $59.99 instead of the 49.99
Theresa
On Dec 2, 2014, at 12:47 PM, Walmart Customer Care wrote:
Response email (12/02/2014 11:47 AM)
Hi Mary,
We apologize because we couldn’t fulfill your order and we are truly sorry for this whole situation, but we can advice you to visit a local Walmart to see if they have the items available so that you can purchase them in there.
If you have additional questions, please reply to this email and we’ll be happy to assist.
Sincerely,
Diana A
Walmart.com Customer Care
Customer email (12/02/2014 11:37 AM)
This is a big inconvenience I should’ve just left everything alone and just waited
Theresa
On Dec 2, 2014, at 12:30 PM, Walmart Customer Care wrote:
Response email (12/02/2014 11:30 AM)
Hi Mary,
We are truly sorry for this issue and be assured that we are trying to fix this. Unfortunately, we do not have items in stock so we cannot sent them to you. In this case, you can look for the items in stock as we already made a refund and we stated in the previous email that if one item is out of stock it would be refunded as you deserve to get your money back.
If you have additional questions, please reply to this email and we’ll be happy to assist.
Sincerely,
Diana A
Walmart.com Customer Care
Customer email (12/02/2014 11:22 AM)
This is not acceptable I ordered all 3 as these were gifts I expect 3 replacements not just one
Theresa
On Dec 2, 2014, at 11:50 AM, Walmart Customer Care wrote:
Response email (12/02/2014 10:50 AM)
Hi Mary,
We are glad to honor your request. This is why we have replaced the following item in your order.
• “RCA 7” Tablet 8GB Quad Core with Keyboard/Case; Color: Red (1)
You will receive an email with your new order number shortly. As soon as your order ships, you can track it online at Walmart.com by clicking “Track My Orders” at the top of our home page.
As for the other items, we’ve issued a refund of $111.28 as the items are currently our of stock. The refund will post to your original method of payment within 7 days. If you have questions about your refund, please contact your financial institution.
Refunded Item(s):
• RCA 7″ Tablet 8GB Quad Core with Keyboard/Case; Color: Purple (2)
If you have additional questions, please reply to this email and we’ll be happy to assist.
Sincerely,
Diana A
Walmart.com Customer Care
Customer email (12/02/2014 10:07 AM)
Please send replacements
Theresa
On Dec 1, 2014, at 11:52 AM, Walmart Customer Care wrote:
Response email (12/01/2014 10:52 AM)
Hi Mary,
We’re truly sorry for the items that you did not receive. Please let us know whether you’d like us to send a replacement for your item or if you want a refund.
If you request a replacement and the item is no longer available, a refund will automatically be issued to the original form of payment.
Please reply to this email or call us at 1-800-966-6546.
Sincerely,
Diana A
Walmart.com Customer Care
Customer email (12/01/2014 10:45 AM)
if I purchased an item and it stated shipment processed shipped. but that was several days ago why has it not sent yet?
To whom this may concern:
I visited your Walmart store # 745 located at 5600 North Henry Blvd, Stockbridge ga. 30281 today 12/02/2014 at 4:00pm. The current time now is 6:18pm! I placed an order on Walmart.com on 11/15/2014. I received an email and text message stating my order was ready for pick up! When I arrived at the store to Walmart.com services/layaway, the cashier/young lady stated my order was not ready for pick that people were receiving emails although there order was not ready for pick up! I ask to speak to a manager and it is now 6:23pm and I have yet to see a Manager! I called Walmart Corporate Office in reference to my order and the services the staff at Walmart were providing! As a loyal customer to Walmart, I must say: this type of service is unacceptable! The store only had in cashier in layaway and over 20 plus people standing in line! Other employees are walking by making fun of the long line!
Corporate have me the store manager name Tisha Reeise who is not on the store today! Although I have yet to see or speak to A Member of Management! They have paged the Store Manager to Electronics a total of 7 times and he has yet to show up!
I did have one gentle try and assist me by the name of Mr. Corey! Who later came back and told me my order was still on the truck! And that I could come back tomorrow. I told Mr. Corey that I had drove from Warner Robins Ga., that I had received a text message and a email stating that my order was ready for pick up! Now I’m being told that my order isn’t even on the truck! After being in the store for 2 hours and 35 min Mr. Corey just told me that my order is not on the truck! So I have driven an hour and a half to Store 745, Stood in the Store for approximately TWO HOURS & FORTY THREE MINUTES to be told my order is not in the store! There is still over 20 PLUS PEOPLE IN LINE AWAITING SERVICE!
Finally after 2 hours and 44 minutes the Store Manager Mr. Hunter come to tell me my order is not on the truck he doesn’t know where it ! If I had to rate this Store 745 on a Scale of 1 to 10, I would have to give the Store, Mr. Hunter a -0!!!! I would however give Mr. Corey a 10+, because he went out his way to assist me!
Your Corporate Office really needs to do something about the service that is not being provided!
Thanks
Katrina
I recently purchased the Nickelodeon Nabi online for my granddaughter on Cyber Monday. Of course I was told that only three (3) were shipped to the Wal-Mart in my area for the Black Friday Sale. To my understanding, if an item is out of stock, the order should not go through. Well my order went through and after waiting to be prompted for pick-up after 3 hours I emailed customer service. I was told the item was out of stock and it would be available for pick-up Dec. 15th. Later that night I received a text stating that my order had been cancelled and to check my email. I contacted walmart.com and to no avail, no one could give me a legitimate answer for this occurrence. I took it upon myself to contact several other Wal-mart’s for this item and found one in Niagara Falls, NY (my sister lives there) and asked if I could pay for the item and have her pick it up. I was informed I could not and if I wanted the item I could not get it for the Cyber Monday price. What a joke. This is poor customer service and bad business practices on Wal-marts behalf. This company should really re-evaluate their practices and work more to take care of their customers who keep their business running. I was made feel like it was my fault the order was cancelled. Someone needs to address this issue and from my understanding, the young lady I spoke with on the phone stated they have been receiving calls all day about orders going though the system and then cancelled with no explanation.
There’s a lot of negative comments on here and I fully agree! Walmart has grown too big for its own britches! They advertised an HP laptop for black Friday stating in the ad that it would start going on sale at 8pm on Thursday…I was by the area where the laptop was supposed to be sold by 7:15pm and I was told that those “wristbands” were given out at 6pm. Wow….really? So, I left the whole cart I was going to purchase right in the aisle and left. What kind of scam/con artist does this? This kind of experience is the kind you get in a New York subway when the person cons you into playing three card molly. Needless to say, I left a nice flat screen tx and a whole bunch of other items that I didn’t necessarily need, but just wanted. I will boycott walmart from now on and hope that others do the same. What happened to the old saying “the customer is always right?” I hope other stores start developing that gives walmart a better run for its money than Target. Until then, I will honor Target as the go to store. I went to their black Friday sale afterwards and they greeted their customers in a much more dignified way. Another added bonus was how neat and organized their stores were set up for the rush of holiday shoppers.
To whom it may concern
I’m writing this in concerns to your store in Las Vegas New Mexico 1380 I believe there are some inappropriate behaviour going on between the store manager and several associates and co managers and other associates what are the co managers is a female who was recently hired to that store from Arizona I have personal belief that she is racist and also a sexist there is a male associate that she targets daily and she is constantly targeting him trying to get him fired for no reason what so ever and he’s there almost 2 years he’s a good associate he’s always on time he’s never late.. This manager Jennifer that’s at this store she is very unprofessional I was an associate there myself before I quit because how rude she is she’s very unprofessional she comes up to her Associatess yells at them she disrespects them she makes them feel like they’re really small she be little them in front of everybody and she is not concerned as to how she makes them feel on another occasion Co manager Jennifer and the other co manager Ernie them to have some type of relationship going on there have been several accounts where several associates and several customers themselves have seen her and him walk behind each other and spank each other in their bottom you know which is very unprofessional any workplace and big is walmart.. there have also been strange sounds coming from within the office when Ernie and Jennifer are alone together also the store manager Matt at the store there is believed that there is some type of sexual activity going on between an associate due to the fact that there has been several sighting of this associates vehicle at his house and a day after her vehicle is spotted at his house she was promoted to a department manager… I was associate for almost a year at Walmart until Jennifer came along and started showing disrespect and I believe that my rights and the global ethics rights for me were violated.. I went through the chain of command to see about a schedule changing for my children schedule for schooling I’m a single mother I have no family there dads not around in the picture I have nobody to help me with my children and I went to the chain of command and asked for a change in my schedule and it was refused by each and every single manager there including the store manager Matt when I talk to Matt about changing my schedule he told me I cannot change your schedule all department managers have to be here at 7 till 4 o’clock in the afternoon my children have to be at school at 7:30 7:45 there was no way I was going to make it to work at 7 o’clock in the morning… the Walmart store 1380 was a really good store to shop and was really fun workplace until she came along Jennifer the co manager that is there she is targeting the male associates that work there any female assosciate she comes across while she’s walking the floor doing her walk threw and she’s very polite she’s very collective she shows them respect she comes into contact with a male associate and her whole demeanor is different she changes her attitude she’s rude she disrespects and one associate in particular she is targeting him for some unknown reason he’s been there for almost 2 years and I don’t think it’s fair to him or to any other male associate that works there… my main concern is this store is going to fall deep down to the ground because Jennifer and Ernie and Matt all three of these managers are not being professional with their work..their work is very very unprofessional you can see all the associates are clearly unhappy with the work place because these three managers do not know how to manage a store especially when the global ethics concern is there especially with myself when I had to deal with it I had to quit because of the refusal of the schedule change… I’m a very concerned Ex associate for the 1380 store and also a customer of the store… and also to mention there is also is an assistant manager by the name of Donald who was arrested and served time for theft at a store and he is the assistant manager at the 1380 store.. the global ethics and the chain of command is not being met by neither Matt the store manager Jennifer the co manager Ernie co manager and Donald the assistant manager.. Walmart global ethics and walmart policies are not being met by neither Matt Ernie Jennifer and Donald…. my main concern is the sexual activities that are happening between assosiates and managers and co managers that’s a big concern
I purchased a card on 11/30 for 3.00 and paid 500.00 cash to load it. I was advised the card would be available for immediate use after registration, and was told by the lady at customer service to do so by website, it was easiest. I immediately registered the card via their website while sitting in my car minutes after i bought it, and walmart at first stated that they could not verify my identity with the information provided during registratiton, or that certain information they have one file did not match their file, and would have to request a copy of ss card and state issued id. what file is this? i do not know, as i have never had a walmart.com account or a walmart credit card, registered money card etc. i explained to the customer service rep that i added the money to pay utilities and car payment that i had due, the card packaging does not indicate that they could potentially hold your funds for 11 days while they process the verification. I explained that i understood the need for them to do this, however they should disclose to customers that their is potential that they may not have access to use the CASH money they load on the card for nearly 2 week, or 10 business days. The representative told me to fax the info and call back within a couple hours and they could expedite verification. I faxed it 3 times on 12/1, provided them the fax # it was sent from, and i was told by the representative today that they could not access the fax box because it was for my security. then why did she tell me to call back to verify the fax? just to get me off her line? i asked for a supervisor, and the csr insisted that they were one, and there was NO ONE higher than them i could speak to. After i refused to leave the line without speaking to their manager they put me on hold 2 minutes and said they would find someone, but they could not. they said a manager would call me back in 2 days, i said this was unacceptable, so they lied and told me they would get someone to call me back by 5pm ET on 12/1. No one called. I called them back, and once again was told i could not speak to a manager, i explained one was supposed to call me back and did not, then they put bryan on and he claimed to be a manager. He said that there was nothing they could do, that i have to wait 11 days for them to verify. he stated multiple times he could not advise what information needed to be verified, or what files they have they use to verify against. Again, i told him this was unacceptable. Walmarts terms and conditions for the temp card specifically state “If we are unable to verify your identity, you will not receive a personalized card in the mail and your temporary card will not be reloadable. We will return to you the amount loaded or at our option allow you to use the temporary card until the balance on the card is zero” I asked Bryan to please allow me to use the balance, as i just put enough on to make my car payment and utilities. That is when he said unfortunatley that term would not apply because there was unusual activity on the card, mind you i just bought this at a walmart customer service desk the day before and did nothing but load it, and register online as instructed to start using the card. Bryan states that he could not tell me what “unusual activity” he just referred to. I asked Bryan “the manager” to connect me with his supervisor, and he refused, and told me that they do not have the number to Walmart Money Cards corporate office, nor could he connect me, and that there is absolulety NOTHING they would do for me. Walmart does not disclose (other than on a sheet INSIDE the packaged card) that there is potential for customers funds to be held for nearly 2 weeks, that is something that they should disclose, rather they advertise it as fast, easy, convienent and does not require credit checks etc. The website also stated that they are required to verify identity BEFORE opening a account, however they wait until you load the card and go to register to verify ANYTHING at all, and of course absolutely refuse to refund the customer in the store where the money card was purchased. The cardholder agreement states the following regarding the account verification:
“Temporary Card. You may not use your Temporary Card: (i) for any purchase at a merchant that uses a manual
imprint machine; (ii) at ATMs or for cash access or (iii) at merchants outside of the United States (including internet
websites based outside the United States). Your Temporary Card may not be used for recurring transactions. Following
additional identity verification, we may, in our sole discretion, allow you to use your Temporary Card with some or all
of the features of a Personalized Card (such as ATM and cash access), and we will notify you if we do.”
it also states:
“Personal Information You Will Need to Provide. To help the government fight the funding of terrorism and moneylaundering
activities, federal law requires all financial institutions to obtain, verify, and record information that
identifies each person who sets up a Card. When you set up your Card, we will ask for your name, address, date of
birth, Social Security number, phone number and other information that will allow us to identify you. If we are unable to verify your identity, we may choose to permit you to use the Temporary Card
until the money on the Temporary Card has been fully spent, but you will not receive a Personalized Card. ”
but no where does it say they can or will block you from using the cash they just took from you (with absolutely no chance for a refund in store), or that they can or will take up to 10 days to verify your identity before the card is fully active or available to be used. it says if they fail to verify you with the info you have provided, then can/may close your card acct, and allow you to use the funds to zero on the card and not allow it to be reloaded.
i have been denied the opportunity to speak with or file a complaint with their executive/home office, and cannot find a number to them without it looping me in circles if i dont have a direct extension to whom i wish to speak to there. I am making this my last resort and hopefully someone over there at Walmart Corporate will read this and attempt to contact me. I filed a case with the BBB (389128) as well in hopes to get this resolved before i end up in the cold and dark because my utilities have been cut off, and have the repo man looking to pick up my car in the night, and not to mention the finance company reporting late payment (which i just modified my loan and finally show in perfect standing with them).
Honestly what customer would use a prepaid card service in time of need knowing that once you deposit that money to your card and walk out you could have to wait 10 days to use it. I dont think many would. I know i wouldnt have, if i was made aware of their backwards, seemingly non-existent verification policies, which do not even reflect in their own cardholder agreement.
-Irate in Ohio
I went shopping on Thursday Nov 27th. I went in for the 32″ Samsung tv they had them sitting by electronics and some tvs sitting between food and clothing. Well the one by clothes said $98 it wasn’t like that when I got to the register the employee Kim was rude. She didn’t even see if there was more back there just said ‘I can’t sale it to u for that price’. I had the sign and they just said someone put the wrong sign there. Well I guess I won’t go black fri shopping again. I went tot a small town walmart so I didn’t have the craziness. I like shopping there but no more will drive another 15 miles.
I went to Walmart store number 2605 in Gallipolis Ohio for the Black Friday sale and they refused to sell me athe Iphone that was on sale ..first I was told that ATT advised them not to sell to people who lived more than 3 states away I called ATT they said they never heard of such. then I was told it was a store policy still did not under stand. I have aplan with ATT was adding a 2 year contract…the final reason was that Walmart had been scamed did not understand what that had to do with me…they even refused to allow my brother to buy the phone for me and he lives in the city.Not only did the sales associate Sean mgr Teresa and Asst Mgr Jared tell me this and all refussed to sell the phone….still want to know why but really I want the phone at the black friday price of 79.00…and a apology I really think there was a different reason but the can tell mne the real reason…
Dear Corporate Walmart,
I am so displeased and disappointed in the service i have received. i recently purchased 2 dolls online for my daughter’s birthday and the shipment went to Texas, when i live in California. When i spoke to the manager at that location (ricky) he told me that he would ship the dolls to me residence personally and take care of the shipping cost. Stating it would arrive at my address on Wednesday. I have yet to receive it. I then emailed the Texas Walmart location and stated my concerns and disappointment. All my daughter wanted was these 2 dolls for her birthday. And your Walmart service failed i full filling my order/purchase. I then receive a email responding that i will receive a full refund and the process has already been done. I never not once stated in my email that i wanted a refund. I simply wanted my order. So i am now furious and am contacting you personally. You have lost a long term loyal customer. It saddens me that you have unprofessional employees and managers. Not once have i ever have to deal with this situation. I will be waiting for your response to my email. I would be expecting something done about this. -Thank you
I spend a lot of money at this store, my house burnt and I have spent thousands of dollars there. You have an assistant manager named Ron Ford, is a very useless person. He stands outside all day long smoking cigarettes. I have been on hold for 20 minutes and I drove up to the store, still on hold. Pulled up and of course he is outside smoking again. This is not the first time I have had that problem. Try calling that store as a customer and see if you get helped. This is ridiculous. I am so sick of his lack of being a team manager that I am not going to shop at that store no more. I have been in retail my whole life and I would never treat a customer like I am treated at this store. Something needs to be done. I would prefer you contact me about this situation. Half of Cahokia don’t even shop there no more because of your manager. Store # 747 Cahokia, Il. 62206
Called over Saturday to Somerset,Pa. WalMart to ask if Wrangler Blue Jeans were still on sale from Black Friday! Customer service confirmed they were! Drove over 20 miles 1 way to find out the store raised pice back up to reg. price of $16.?? what ever cents it was after I found 4 pairs my size and went to the cashier! So I took them back and put them back on the shelf and left! Drove 40 miles round trip for nothing! If your customer service don’t know what they are talking about then don’t let them answer the phone and give out this wrong Information! Thanks WalMart for wasting my time and money for gas for nothing! Ken Thomas / Meyersdale, Pa.
Dear Corporate Walmart
I purchased a Egift card for my friend to use for black friday. The email you sent to my friend was blank! She could not use the egift card you sent her! When she goes to a wal mart stoe near arlighton texas the employees tell they cannot do anything about this. I called about 5 times to solve this issue over the phone which was no help! I spent 81 dollars on a egift card that was never activated and your employess cannot help me with. I demand a Refund or an actual egift card that is not blank! how could you guys do this? Ive sent target gift cards that worked fine and as soon as i send a gift card that i bought from Wal mart I have a problem. I work hard for my money being a college student so now there is a 81 dollar gift card that cannot be used and why? I paid it was sent, it came up blank, no phone assisatance could help me and your employees cant help me. Is this a scam? no of course not! i did buy it from your website! I understand the no refund policy however you can’t send me a gift card that doesn’t work! There is false advertising here where the giftcard is a collateral for items in your stores; sending me a blank gift card is not what i spent my money on. Please look into this as i am very frustrated in your company. Hey as proof here is even my 2677225-803039
You guys can see if anything was spent or if it was ever activated, you can see that you charged my debit card for 81 dollars.
My family and friends and I will not ever shop at your store as long as you’re manager Robert takes in drug heads
You have an employee by the name of Antonio backes he does marijuana and his mother Jennifer backes allows it!!!! I have CALLED the DEA OFFICE against your employee !!!!! Sincerely your use to be costumer Linda…..
Hi this is Antonio Backes cousin. I know he uses pot before work and after and some times during work and the manager Robert from the 1360 center drive will not hold up to the no drug policy that you set and I will let all my friends and family know and will not shop there any more
To whom this may concern:
I visited your Pell City, Al Walmart store # 5113 today 11/27/2014 early morning. I am sending this email in reference to my customer experience. As I am a valued customer at this/my local store, and spend ample amounts of money monthly. The the encounter I had with one of your store managers named Rick was unacceptable and inadequate. He was very rude, confrontational and disrespectful towards i and your employee Megan M. I actually heard him call her vulgar names and was disrespectful to her. I have worked in customer service before and know this kind of behavior is, unethical and eligible and and shouldn’t be tolerated at any company especially at one as big as yours . I would like and appreciate for someone to look into this matter please, because if your Manager Rick will behave like this in front of customers. What is he doing when valued customers aren’t around. I am a femal and I am concerned for the wellbeing of your employee Megan M. and would like to apologize on his behalf. I can be reached at ***@bullldogs.aamu.edu if you have any questions or concerns about this email I am sending you. Thank you for time.
Concerned customer,
Kcharley
After having a new set of tire installed on my van so that i was safe on the hyw. I found out 150 miles from home in the middel of nowhere that the walmart service center did not tighten the front lug nuts on my car.thanks to a indiana state tropper stoped and yelled at me for driving an unsafe car on his hyw.untill i showed him the service report that tires had just been installed.witch he thankfully put in his report.since walmart corp.office will not return any of my calls reguarding this matter.i have filed a claim with the store that did the work.with same result. After being told twice by store manager somone will be in contact with me.it has been allmost two weeks and many calls latter i am no closer to geting this issue resolved.
I know you big wigs really don’t care if you have my business or not but you lost me as a major shopper 5 years ago. But now you have really stooped low FALSE ADVERTISING! ok so the majority of the country has been BRAINWASHED by the WAL-MART WAY. Your weekly ad had a 1/2 cut boneless pork loin for 1.97 # I visited many many stores to find this item. In matter of fact took the ad pointed it out to the store managers and meat dept. mgr. 2 of them actually told me the exact item that they had that was advertised was what they got for the promotion but they were marked 3.38 per # . They would not honor the price in the ad because everything is pre-marked. SO how many unsuspecting shoppers did you take advantage of in this little game of yours? here in the central valley of California with its population- probably quite a few- and they never even realized it. So the Christmas shopping I have done so far is going back and I hope to never return to Wal-Mart again you are scoundrels! Oh and by the way I take many handicapped and elderly shopping they won’t be going there either but you have millions of dedicated sheep to take advantage of so at least I have had the chance to vent my disdain for your practices and thank you for that.
WARNING CHRISTMAS SHOPPERS : I bought these 2 Christmas Gifts and had them shipped up North. I am appalled at the way they came. They were Not put in a shipping box , All it had was a shipping Label ,Delivered by UPS And the Gifts were brought in the house by the Receivers of the gift so now there’s NO CHRISTMAS SURPRISE . I’ LL HAVE TO FIND SOMEONE TO BRING THEM BACK . WHY BUY A GIFT TO SURPRISE SOMEONE IT A BUNCH OF DUMMIES DONT KNOW HOW TO DO THEIR JOBS. WHAT IF IT WAS FOR A CHILD WHO HAD THEIR HEART ON SANTA BRING IT AND IT COMES 5 WEEKS EARLY ! I shop at Walmart.com all the time and I do intend to get in touch with the Corporation regarding this matter . I’m Very Upset and Disappointed . THEY DROPPED THE BALL ON THIS ONE !!
As a customer I am sure you could care less what I think as long as many other people will shop at your stores. Who am I but to complain about my experience as a customer. Well I say this whether you care or not with several bad business dealings with wal mart I continue to shop but as a today I will not longer as long as I live shop at walmart ever. I went to several stores in hopes of getting the tv advertised sales however no stores had them nor would they give a rain check for the tv, disappointed I am and as stated you may not care but I will shop and spend my money at other stores and certainly I don’t care about a price match is what one of the store managers told me. How can you price match if you can’t even sell the items that you advertise to sell. As stated you have just lost a customer for my life time and certainly my children and grandchildren will know this story as to never shop at walmarts either.
Angela,
I agree with you Walmart is a fraud! I went to the store to purchase that same 50″ tv which was advertised to start on Thursday at 6:00 pm. I got to the store at 5:05 pm, mysteriously the store was handing out 1 hour guarantee receipts in which our receipt reads 18:31:07.. which is 6:31 pm and that’s after standing in two separate lines. I should have stuck with target I don believe that they are into committing false advertisement and consumer fraud. I to will never shop there again. I hope people will learn and research walmart and their fraudulent dealings with consumers.
Wow, walmart.com what a way to ruin the holidays for kids. I’m a father who has to split the holidays with the ex. I ordered a ps4 bundle for $600 which walmart happily charged my amex. since i paid so much i could have it shipped to my home, people warned that is walmart – the dirty stores with cheap products that fall apart. well this is a sony ps4 they can’t rig that can they? wait here comes the rub. the bait for the switch. your order is shipped out as different items. thus they can ship a small item via a quality shipper – fed ex, and here is the good part the bulk comes via the slow boat with no guarantees -ups! would anyone risk their kids happiness on a ups driver or pay for a quality shipper. aahh i did pay for quality but was switched and it was explained that walmart does not have to disclose that information.
Something i like to know is, I went to walmart here in my town at 7:30 am the store person in the front little office , I asked were will the tv,s for 115.00 be at. and she said go to the back and wait the sell starts at 8:00 am .So i went to the back and waited at 7:45 a sells person ask me if needed help with anything , i said i am waitting for 8:00 am for the tv,s to go on sell.And he told me all the tv,s sold at 7:00 am and all gone . what happed to 8:00 am can you tell me that . Sorry i did not know who to write this too for Q.
To Whom it may concern i was at ;your store 2584 # today you had a pre-black friday sale the store only had 2 t.v.’s the store gave out a few rain check i wasnt able 2 get one
dont under why ? when the ad runs until the 27th of the month it is the holiday we as customer are looking 4 bargins how can we get what we need if you all don’t stock the
stores with the sale merchantdise Sincerely yours loyal customer Carol
I made a purchase online in Sept 2014. Paid extra to receive the product sooner. I called after the due date because I never got my stuff. They apologized and issued a refund for the shipping I paid. A month later, I made another purchase online… Same thing happened. They issued a refund for the shipping. I made another purchase a few weeks later, I received my items, but the package and the product was damaged. That was they way it was delivered. So I called Wal Mart, and I was told that “I” had to repackage the item… I received the package damaged, but, the UPS or FED EX won’t pick up a damaged package. So then I was told someone would come here and do it. NO ONE EVER SHOWED! SO now I have the package in my house, still damaged, and now they want to charge me for it… I never shipped it damaged, I didn’t deliver it damaged, and I sure as hell wasn’t home to receive it damaged. I then decided to go through my bank statements… NO REFUNDS! I called them this last Monday which would be Nov. 17, 2014 and was informed that it was still being processed… SINCE SEPT????!?!?! They informed someone would contact me. NO ONE HAS!!!. They are thieves! They are liars!!!
Who do I go to to complain about a manager that doesn’t wanna hire me back because I am gay at least that’s how it feels I got fired last year and they said they can rehire me in a month well it’s been a year already then they told me they weren’t gonna be taking me back at this time and I asked why and she said some kind of disclosure whatever that means I would like to know why
Then go somewhere else. Quit pulling the “They fired me because I’m Gay” card. Maybe you did shotty work, and worked like other employees… You were just there for a paycheck… But NOOOOO you would rather pull the “GAY” card to get your way!.
Walmart loves to brag about how incredible their sales are throughout the year and how they make more and more money for the holidays. Have you ever stop to think on what? on Who? Managers have meetings with employees to push them to have more and more sales, they tell them “we have to make that money” They put the pressure on other human beings with the rights to be home for Thanksgiving just like I am sure Corporate employees do. You, Walmart, make your money on mother’s who have to leave their children with a babysitter or other family members for Thanksgiving, for Christmas eve, and every other holiday because all you can think is about MONEY. There are fathers who have to leave their wife and children by themselves because you have to make that money; daughters and sons leaving their parents alone on those day for you to be richer than reach, I wonder what SAMS would have said or do in regards to this topic. You are humiliating, your are inconsiderate, non family oriented, greedy, I don’t know what to call you, I don’t know if there is anything that can describe you. All I know, is that I will be home alone for thanksgiving and that I hope you make all that money you want to make. I also hope that one day you can become the biggest history in retail by learning to be family oriented and start to think with a heart (the one you presume to have) and not with your pockets! THEY DO HAVE A FAMILY TOO! how much more money do you need?
I feel this way becuase I worked for walmart, and I saw how they abuse their employees by scheduling them part time hours and give them the reason that if they worked full time hours for certain time they have to give them benefits, and also if they give you too many hours then there will not be money for store manager to get his/her bonus, which s/he would have to divide among her/is employees (but barely does) That is why I walked out of there, but I still have family working for them. Walmart does not care about anyone but their money
I have been attempting to get someone in your Wal-mart.com customer service to understand that I need to return an item that failed. The item is a kitchen faucet that I believed to be good buy in March of 2014. The product failed in that one side of the faucet will not seal where the water supply line enters the faucet. I understand that the return policy is 90 days. I was urged to contact the Walmart.com website to get more guidance as to what I needed to do to get the lifetime warranty honored and the product replaced. A gentleman by the name of Jose is insistent that I have to contact the manufacturer to get information. I alerted him to the fact that if this is to be common practice, then it should be spelled out on the website so that one can make a more informed decision in making a purchase of a product where a warranty is not worth the paper it is written on. This supposed Customer Service individual is doing Wal-mart a disservice in not addressing the issue adequately, and hopefully you will review his performance to ensure that he is not needlessly ruining your good name.
I am planning on communicating with your corporate offices and informing them of the level of service or should I say disservice that your customer service is providing on Walmart.com.
Walmart adds to the bumrushing and hysteria on Black Friday. Bumrushing and fighting occurs when people are backed away from the pallets so the “plastic can be cut and people will not trip on the plastic”. This creates a contest instead of a “first come first served mentality” for a product.
Wal_Mart is so BIG that they could care less about the “little” customer. Just get our money, that is all they care about. CUSTOMER SERVICE, forget it. Help from a store manager, forget it. My store manager was on her lunch break from 1:00 until 3:30 today and any other day I call or try to speak to her, she’s unavailable. I called the corporate office three times and the receptionist wouldn’t even listen to me before passing me off to a recording. WHAT A JOKE WAL-MART IS!
I worked here for a year now and my walmart says I can’t get health insurance because of the different hours I worked. On top of this I have open availability as my schedule. Should we be schedule the different hours.
I was appalled when I attended a City of Pearl, Mississippi board meeting to see the store manager sign the public comments form and ask the City of Pearl Mississippi Leaders, to raise sales tax 2% on all restaurants in Pearl Mississippi acting as the President of the Pearl Chamber of Commerce.
It is my belief this philosophy is in disagreement with the founders of Walmart?
I will miss shopping for my company in Walmart & Sams Club.
I have been trying to place an order for a replacement mattress since Sunday, 11-2, but when I click on “place order” it says that due to technical difficulties… I have been reporting this for three days, but I’m told to wait and then try again! Your 1-800 rep tried to place my order, but he got the same message on the last step to complete my order. Your customer care says they are unaware of any issues! I just want to place my order. My first mattress was damaged in shipping.
My sister goes to walmart on normandy or used to to get her scripts from her doctor filled they told this time she was banned for 3 months they won’t tell her why she has tried other walmarts here in Jacksonville. Fla same story. Could you fine out why she was bannned & help her get her meds filled she really needs them she has a doctors script. Waiting. For your reply please answer. ASAP. Thanks. Thomas Smith
I would like to thank Wal- Marts meat department on the low sodium breakfast bacon. It is very thin but good and I fell like for more seniors that are either sodium limited or sugar free getting a good deals because of our limited resources. I would like know if there is anyway that the bacon can be a little thicker. Oh yes by the way your can goods are also becoming single household size it also has label of No Salt, Sugar Free. Thank you Wal-Mart you for becoming a Senior Citizen Store Friendly.
I have shopped at the Walmart on Tatum and Bell rd. since the store opened I have never had any problems. The employees are nice and very helpful.recently I have been shopping late nights early morning,I work and go to school so that is my shopping time . Myself and a gentleman coworker were shopping at Tatum and Bell road Walmart we finished on our way to the checkout line and we had forgot to pick up gloves for work . I went and checked out as my coworker went back for the gloves he then relished he was not sure what kind we used . I was ta my car by the time he got to the front of the store ,without thinking he went to bring them to me to see if they were the write ones an employee of Walmart stopped him and was very rude to him . He was imberst so he left . I have retuned to the store and I was approached by an employee that I had known form a prier job they told my that it was the night manager that had stopped my coworker.the managers name is Rena and he had said that the man I was with was my boyfriend and that we go to Walmart at night and clean them out ,not only was that said to me my coworker was approached by the same manager and he was told that I was his girlfriend and i was waiting outside for him in the car so he could take the gloves .Rane the night manager called me by name that I’m sure he got from your employee. I wanted to notify you of this made me very angery to be accused of doing something so indecent and dishonest.Im 43 years old have raised 2 children I work very hard and I have gone back to school to further my education. To walk in to a store you have shopped at for years and a person is making accusations about you that is disparaging to my reputation. I decided that I would send you an email and not my lawyer. Thank you for your time. Pandora Johnson
Well none of any of your complaints have anything on this on 11/2/14 I came into algood Walmart which my fiance was performing oral sex on her manager in the parking lot she is an employee there while they were smoking Marijuana and I’ve called corp and tried to call the store manager and they both referred me to the district manager which is never in and Walmart says they are a drug free work place ? I couldn’t believe this I work out of town and had just poped in to surprise her only to find this a manager doing this makes me have a whole new look at Walmart and they won’t do nothing about it won’t even give them a random drug screen I’ll never shop in another Walmart and after reading this I hope alot of you won’t either and I’m going to spread the word and try my hardest to turn as many people against that I can and I will be waiting for someone to contact me over this all I wanted was them to random drug screen their employees and they cannot even do that
To Whom it May Concern,
On 09-23-14, I took my vehicle to Belleville Walmart for an oil change. 10-18-14, I heard a warning beep from my car. The check oil light came on. I lifted the hood to find that the tech had forgotten to put the oil cap back on. Oil was splattered EVERYWHERE in the engine compartment, pools all over, hardly any left in the car. Cap was sitting over the left strut toer. I took photos, added oil, put the cap back on and drove it to a MOST trusted shop to get it inspected on 10-24-14. The shop contacted Walmart, told Co-manager Jessica they could not properly diagnose the problem until the engine was cleaned out of all the caked oil. Jessica approved the $39 cost, told me to bring the receipt for reimbursement. She said the tech had been fired because he had damaged a number of other vehicles. I brought the clean car back to the shop. Result: engine damage totaling an estimated $2200. I got the car less than 1yr ago. It took literally everything I had, right down to emptying the change jar and help from friends. I had been unemployed for 6 mo. that year, and needed the car to be able to find and keep my job. It’s VERY upsetting. I contacted Walmart for help regarding this. They said to bring photos, and they would send them to insurance to reimburse me for car repairs and missed work. I took the photos over, and requested reimbursement for the $39. Assets Protection Sarah said Jessica had not had a right to authorize the payment, and that they can’t do it. I did not get reimbursed, despite their promises. Sarah did say after looking at the photos that there shouldn’t be any problem approving the claim because it is pretty clear that it was their mistake, and they’ve had difficulties with TLE. She said if the claim is denied she’d reimburse me. Today, she denied to do it. So dishonest. On 10-29 I got a call from Jeremy from CMI. He said the tapes were “inconclusive”. They didn’t show the employee leaving the cap off. He denied my claim. He said I should have noticed the missing cap sooner, as well as a number of other just awful things. Who films their car service? How would I have video proof?! It is NOT my responsibility, to check the techs’ work. The car shop said that without any oil or lubrication, everything had dried out, cracked, and all the seals broke.
Please understand the treatment I received from Walmart was appalling. No compassion, no care, no interest. I rarely shopped at Walmart before this, because I’d been warned of your bad business practices.I gave it a shot at my boyfriend’s recommendation. The service was awful, and some dangerous mistakes were made, but I tried again. Now this. Since this occurred, I’ve contacted/received responses from the BBB, filed a complaint w the State of MI, Fox 2 news Hall of Shame, and Ruth to the Rescue. I have made it clear on public media and my warnings have since been reposted, so word will get out. I am not looking to cause trouble or be dishonest. I’m not one to try to get money out of people. I know I can’t prove it with video evidence, and all I have are my photos, but I am just requesting your help and understanding in doing the right thing by a paying customer. My car was in running order before I took it there, and now if I drive it at all, oil spews everywhere. The tech was fired for a reason. I would hope that in itself would be proof for you. I hope you will do what is right, and show that your customers actually matter even a little. In the meantime, everything we had heard about your business practices are proving to be true.
Thank you, Raluca
Take them to court!
On October 16, 2014 I was at the Wal-Mart in Cleveland Tn. Having my tires changed when Wal-Mart dropped my car off the lift. I was promised a rental car and waited nearly 4 hrs at store while being told that a rental was on its way. Finally I was informed that I would havevto arrange my own transportation home (20 miles) away. Bur to be back next morning at 7:30 am and I would have a rental. Got there and wasb told come back at 9:30am cause corporate was still closed. The 2002 Pontiac grand am that they dropped is my only car so I was having to have a friend waste his time transporting me all over. Finally around 12:00 pm I was told to go get rental. I was given a rental for 2:days. I spoke with a Peggy Horton in your claims department. Things went from bad to worse. There are alot of details that I will not write about because it would take to long but but they are not miner. My car has sence been declared a total loss by Peggy due to body damages cost. My car has not been looked at for machanical damages. We already know that it now leaks oil. Peggy informed me that she would pay salvage price of $975. For damages to my car and I could keep car. The bodyshop already told me and her b that JUST body ddamages would cost over $2400. and he believed there was also machanical problems. The fair market value for my car is over $3400. I can not replace my car or fix it with her insulting offer of $ 975. She told me ifvi did not except her offer she would close case and file. I did not drop my car. Wal-Mart did. I should not suffer or be inconvenienced due to their negligents or faulty equipment. This is ninot acceptable. I have been belittled and disrespected by Peggy Horton in your claims department. I am sure you would want to know how your claims department is treating your valued and loyal customer and that in incidents like mine where it is clearly no fault of mine that you would look into the situation and promptly have it taken care of appropriately. I would appreciate a respond from someone in corporate management who is willing to fix this matter and do what is right. Thank you very much. My number is 423-716-XXXXX
This has nothing to do with any walmart locations. This has to do with the phone support they provide at 1800walmart. I contacted them with questions on an order I placed. After I got to the part where you enter you order number with automated service, instead of transferring me to a person it would transfer me back to the main menu of automated service. This was at 5:15pm on wednesday.
We spend at least 200.00 dollars a week at the walmart in Cambridge ohio, not counting what we put on our card, My husband needed tires, he picked them out, an was they needed to order one more, well three trips later, they finely got it right, then told us to go to tire America, because they were short handed, only seeing one car getting an oil change my husband told them they called him to come in so they could put the tires on, it took them 4 hours to do it, long story short, you need people that want to work, not send paying coustomer’s somewhere else
use walmarts for most of our grocery’s and clothes, sometimes check outs back up
can you call me back at 956 562 **** in regards to the coupon policy
First of all I am very disappointed that you have taken all year Lay-A-Way, away. you don’t know how hard you have hurt so many people by doing that. I have a hard time as it is to buying gifts for my children & school shopping for my children. when you had the Lay-A-Way program it helped me so much. I used to go to your store Every Weekend. then & since then not so much, w/the economy the way it is. people can’t afford to buy any of items.
I hope you care enough about your customers in rural areas like myself that your store is about the only place to shop. PLEASE BRING ALL YEAR LAY A WAY BACK not just for Christmas but ALL YEAR
Thank you for your time
Tina
I completely agree with this statement. I am a mother of 6 children and I would love to be able to pay for their new clothing in installments anytime during the year. I have instead been going to yard sales and goodwill and have not purchased anything for myself in I don’t know how long and I need socks and shoes.
Im not an employee. I sell colonial benefits in north carolina and south carolina as well as Cigna health insurance through USHEALTH ADVISORS. After visiting many of your stores and asking them how the employees feel about their benefits packages have been cut they are not very happy. I think I have a very good solution to your delemma. Give me a fifteen minute phone call with my district manager and we can make your corporate and cfo the biggest hero in the workplace and retain a lot of these very unhappy employees. I have no complaints and love your stores. In all my times visiting walmarts I have never been treated with anything but respect and great service. The only rude people have been customers on black fridays..thanks for being my favorite store.
Sincerely,
Sheila
I am employed at store #5319 for the past 2 yrs., upon being hired I was told I could wear Blue T shirts or Collared dress shirts, so I purchased 2 collared ones and 5 T’s, well when Corporate decided to go with a new dress code, my T shirts are no longer appropriate, nor are my collared ones due to the fact that they are not navy blue. One is a Dark Blue one the other a slight shade lighter. Now…according to the site where Bentonville Corporate addresses the dress code it STATES: dark blue polo like shirts or DRESS Shirts. My quarrel is I was working all day long in a blue collard shirt which an asst. manager saw me wearing early in the morning, yet didn’t mention anything to me, and with a half hour of my shift left, was told my shirt was inappropriate and that I would have to punch out and leave. My attendance and productivity as a cashier HIGHLY EXCEEDS Wal-marts expectations, I am a top performer, yet I felt taken advantage of working the time before I was asked to punch out. Now, I wore another collared dark blue shirt the following day and once again, because it was not navy blue, was asked to leave. If we are FORCED to wear those VESTS with that Wal-Mart bulls eye on the back to show people we work there, what difference does it make what color blue the shirt it is??? I have NEVER EVER had a customer complain about my appearance, for that matter they were delighted the way I was dressed compared to others… My issue with all of this is we are being forced to wear Dark blue Polo’s or Dress shirts, the shade of blue should not matter. Next thing you know we’ll be told what color underwear we can’t wear… They are being to Nit-Picky.
I applyed at walmart tucson az el con mall for maintenance. .i worked for you in showlow az in 2006..it says i failed a background check ..i didnt in 2006. Why now ??ive done nothing ..you asked me if i had criminal history excluding traffic ..in 1989 i was involved in a hit and ruun accident in which i was forced to leave at gunpoint..its still traffic so i said no criminal history ..now you hold it against me..you dont know the story involved i never spent a day behind bars so unfairly ive been denied a job . .so please correct this issue at hand i want to work for you possibly retire ..can anyone help out on this ….im not whatever you received saying improper findings i turned down a job at a international airport doing security for this job…i passed a background for peoples lives but not to push a broom…hr stan at walmart ..is even baffled i would like to work there please contact me ..520_300_****..or 505490**** or email j****@gmail.com thank you
Ernie metzner is a sociopath. Walmart should know this about him. He is dangerous in the sense, he accuses you of doing things he in fact does himself by deflecting attention on you. He will character assassinate you while befriending you. A sociopath enjoys drama while creating and staging things to happen to you . ERNIE DOESN’T CARE ABOUT ANYBODY AND PROBABLY DOESN’T EVEN KNOW HE’S SICK. STEER CLEAR AS I HAD NO WARNING UNTIL IT WAS TOO LATE.
I was in the Springhill Walmart, when I tripped over a pallet that was not barricaded off or marked in any way, and fell over hurting my back, scratching my arms, and cutting my leg. I seen two employees with shirt and ties and they did nothing about it and did not offer any kind of help so I went to the customer service desk and ask for a bandaid and they said their first aid kit was not stocked and could not help me. My back is hurting and I can barely walk yet no one would offer any help at all. so how do I handle this when I have to go to the doctor because of the employees negligence and the company leaving unmarked tripping hazards all over the floor?
Call 911
my husband has worked for Wal-mart for thirty-two years. true blue employee. his hours has been cut going on three weeks now. just like the rest of the employees it is hurting the paycheck. but even with the hours being cut the store still wants to work him to death, expect the tasks being done with less time to do it with. I don’t understand the store is making the money, still got customers coming in and out all the time. so why cut hours. why hurt the employees, why put them in a bind from pay period to pay period. you got these people over a barrel as they have bills and they want to eat. if the table was turned and you big shots were hurting with your pay cuts, then you would know how it feels. my husband said long ago that Sam Walton cared about the employees when he was alive.. why not now?
hi, my contact # 1-718-647-9050 I recieved a postcard claiming that I was eligible to claim a reward valued at &100.00. I would like to know if this is true or not. I’ve tried to call your headquarters but was not able to connect with any one. They send along with the post card a claim #. If some one from your office can be kind enough to reach out to me about this little situation, i will be grateful. As a walmart costumer i want to make sure that any thing i get in the mail from places that states that they are walmart are true. Thank you for your time.
So what exactly is this “policy” Walmart supposedly has about i.d.ing? I have read it’s actually not Walmart’s policy but your employees seem to use that as an excuse to make people shopping trip hell. I went to Walmart with my 19 year old fiance the other day to buy groceries. I am 21 years old. We shopped together for an hour and spent 120 dollars on groceries. We were loading groceries in my car when my fiance noticed he forgot a carton of cigarettes and his protein. He went back in to get those two things. When he got to the checkout the employee of course asked for his i.d. (not a big deal), then she said well i’m sorry we also need to see the i.d. of the woman you were just seen walking around with. So he called me and asked if I had my i.d. with me and he came out to the car to get it. He took it back in to the cashier, and she then began to tell him that I needed to come in so they could compare my face to my i.d. (still not a big deal) all they needed was proof of age right? So I got out of my car and began to walk back in when my fiance came back out angry, the employee told him she still couldnt sell him the protein or the cigarettes because my i.d. was expired!!! This really angered me. All they needed was proof of age and I gave it to them, there shouldnt of been any questions after that plain and simple. But thats not the end of it. We then went home and my fiance went back out there by himself to get the purchases they wouldnt sell to him before. When he got to the cashier the second time it was the same cashier as before. He asked her “are you going to sell me my items now that I took my fiance home” and she laughed at him. He let the person behind him check out so there wasn’t a scene and people would of had to wait. The cashier then went over to her manager and asked if she was allowed to sell to him and her manager told the cashier no. My fiance obviously got angry over this seems how we shop there all the time and spend tons of money there. Another manager came over and said it was ok because he was there by himself and there shouldnt of been a whole scene caused. The cashier looked at my fiance laughed in his face one again and said “I guess since your “wife” (and used her hands as quotation marks) isnt here then ill sell them to you.”
For one, I gave them proof that I was of age so there shouldnt have been any further questions.
For two, I just spent 120 dollars there plus the 80 dollars I spent on the cigarettes and protein, so there was no reason for the the rudeness of the employees.
For three, if this isnt a policy like it says online that its not, then your employees shouldnt be using it to there advantage to anger your customers!
For four, I emailed walmart and still havent got a response or explanation to this so if you would like I can take all the comments and stories my friends who have given me about their poor experiences with this so called “policy” and make a big newscast about it I can sure do that too.
Thanks for your concern!
I WANT TO KNOW WHAT HAPPENED TO THE VALUE OF FAMILY TO WAL-MART. ATTENDANCE IS SOMETHING THAT I UNDERSTAND IS VERY IMPORTANT, BUT WHEN YOU HAVE AN INFANT THAT HAS BEEN INJURED WHY IS IT THAT THE COMPANY FEELS THEY SHOULD PUNISH THE PARENT FOR HAVING TO LEAVE TO SEEK MEDICAL ASSISTANCE FOR THAT CHILD. WHAT HAPPENED TO DOCTOR’S NOTES AND MEDICAL EXCUSES BEING ACCEPTED?
NOT TO MENTION THE ABUSE THAT THE STORE EMPLOYEES ARE HAVING TO TAKE FROM MANAGEMENT JUST BECAUSE THEY CAN’T GET THERE STUFF TOGETHER. CUTTING HOURS ONE WEEK, BEGGING PEOPLE TO WORK THE NEXT. I HAVE WATCH TWO EMPLOYEES OF OVER 15 YEARS GIVE THEIR NOTICES AND QUIT JUST BECAUSE OF WHAT IS HAPPENING IN THIS STORE (WALMART 410). SOMETHING NEEDS TO BE DONE AND FAST BECAUSE THIS STORE IS LOSING PEOPLE LEFT AND RIGHT WITH ALL THE CHANGES THAT ARE BEING PUT INTO PLACE THAT DOESN’T MAKE A BIT OF SENSE! YEAH THE CUSTOMER IS ALWAYS RIGHT, BUT WHY DOES THAT MEAN THAT THE EMPLOYEE HAS TO TAKE ABUSE WHEN IT’S NOT THEIR FAULT THE MANAGEMENT TEAM CAN’T WORK TOGETHER AND SUPPLY THE HOURS. THIS STORE IS GOING TO HELL IN A HAT BOX AND I’M SORRY TO SAY THAT ONE OF MY FAMILY MEMBERS IS CAUGHT UP IN THE MIDDLE. AND THIS COMPLAINT BOX, LIKE SOMEONE IS REALLY GOING TO TAKE THE TIME TO READ IT OR CONTACT ME ABOUT MY COMPLAINT. THEY DON’T HAVE TIME THEY ARE TOO BUSY ABUSING THEIR EMPLOYEES!
don’t go so far walmart store #3417 is the same must be a policy they have! this walmart actually cut off the hours for the cashiers on thanksgiving and black Friday but have people working all day leaving their families alone. They are all about money
I want to request walmart to open a store in Prosper TX zip code 75078 or any where near by. There are lots of neighborhoods coming in this area and many already in there from years, and it is supposed to be the next boom town of Texas. Please open one walmart super store in this area as there is no grocery store within five miles of this area. I right now live in Plano,TX but going to move to Prosper in three months, but living without a walmart in Prosper city feels scary(:
I was fired last night after 5 yrs of work the last 2 being severely short staffed on our third shift, I was trying to make a suggestion to my supervisor and they treated me like I knew absolutely stupid, this is a fairly new manager I lost my cool and told her she wasn’t effenhymer listening she fired me o the spot. I am not saying I didn’t deserve it but the next day when I requested my personnel file including a copy of why I was terminated they told me the only person that could ask for that was unemployment. I know the law but they must think I truely am ingnorant but I know when my rights have been violated and they were
I would really appreciate someone to contact me on this matter. I purchased something right off the shelf and the box was empty. The assistant store manager told me they could not sell it to me until the end of the season when all the Halloween stuff goes on sale. Now where does that make any sense at all. The manager would rather sale it at a discounted price rather than for full price. The customer service representative told me that this had already happened to 4 other people . So my question is why did they not remove the empty boxes from the shelf when the first person brought one back. Then next is why can’t they just make the customer happy when it was their wrong doing.
it all started a few months before incident.i was shopping at walmart on us 31 greenwwood ind i noticed i had the same guy with his phone to his ear followed me thru the store the whole time i was there.my sons friend was working as ap we stop and was talking to him he said he was ap to.so he walked by me staring at me and looking in my cart by that time i knew who he was.i polity told him you are following the wrong person.he then looked at me and mumbled so thing with a mad look on his face.but anyway back to my problem by the way i live right next behind walmart was in there like everyday.me.my wife and my child had to go and get pop and eggs so we went in the grocery entrance went to the back of the store got the pop went over to oh by the way seen ap guy watching a guy and a women by the pop the milk .went over to get the eggs got them this guy came out of nowhere.stood right in front of messing with stuff that was displayed in the aisle that upsetted me but i had to move my cart and go around him.so we went to sporting goods to see if they had my bullets for my gun.they didn’t so we decided to go out to seasonal to look at xmas trees.my back started to hurt so i told my and son i was starting to hurt so lets go.i we proceeded out the doorway from seasonal that same guy was standing there staring at me with a mean look on his face so i said.”boo”! which is FREEDOM OF SPEECH! I LOOKED DOWN NEXT TO HIM THE AP GUY WAS LAYING ON THE FLOOR LOOKING UP.were walking to check out the two security guards ap guys run up on us.his words hey hey u u got a problem u know who i am.i answered i know who are didn’t know who he was the guy that i had to go around and who was just staring at me.started yelling at me.i told him don’t yell at me in front off everyone in the store you got something to say take me to the corner are where you take your theifs .he said there was no one around i looked around and seen 10 people i said man its after 5 o’clock pm what you mean there ain’t no one here.he then said i got the conversation on video i said lets go look at it.he said i want u out of my store i said i didn’t nothing ill leave when i pay for my stuff.then get good mad said well you’re interfering in a investacation. he said i want you out of my store are im call Indianapolis police department i said go ahead i haven’t done nothing so we headed on are way to check out he ran up on me again .said sign this paper by the way yelling he said your kicked out of walmart sams club ext ….i said you know what i want to speak to manager. there was a young girl in blue shirt said she was a manager so i started to explain my self .she said well he’s part of magament.what he says go i was like is ok really.so we get in line paid for are items walked to the car loaded are things the two ap’s was standing out front by doors.i was going to get in car next thing i know there’s like 5cop cars one in front of the car one in back of car the cop ask what was going on i told the cop.the i ap guy come running up with that piece of paper that i already refused to sign with the ap guy standing by the cop i told him he was in the causing a seen the ap guy no he wasn’t he’s got it all on video i mention lets go look at it.anyway the cop asked for my driver license and made me sign the white piece of paper.i asked the cop so im kicked out of all walmart cop replied no just don’t come back to this one.so i got home called walmart corp they said they would look it to it never heard back which i called again never hear back still nothing.we called the store never heard back but the people i talked to at walmart corp couldn’t believe he acted the way he did .but still ain’t heard nothing i called other walmart to see if i could shop there and told them what happened u know they told me come on in i was more than welcomed and i am a member of same club and have walmart and sams club credit cards.i feel like it was personal.
the websites dont tell who is the ceo and it was hard to fnd your mailing address.
I found a corporate address listed and found it on Google.com. It is listed as Wal-mart Store Inc. 702 SW 8th Street Bentonville, Arkansas 72716 Hopefully this helps. You can probably find the CEO on Google.com.
Harold Villa
The CEO listed at the top of this page is Michael Terry Duke
TO: WALMART CORPORATE – TO WHOM THIS MAY CONCERN, MY NAME IS (GARY PATTERSON) AND I AM FROM (CANADA) CANDIAC,QUEBEC. THE REASON I’M SENDING THIS MESSAGE. MAY, AND MAY NOT HAVE ANY IMPORTANCE IN THIS CASE. BUT, I WOULD HOPE THE MATTER WAS ASKED BY YOUR LEGAL AID. IN THE MATTER OF THE ACCIDENT THAT INVOLVED ONE OF YOUR COMPANY TRUCK DRIVER’S THIS PAST SUMMER ON THE (NEW JERSEY TURNPIKE). I’M A TRUCK DRIVER MYSELF.,AND HAVE BEEN FOR THE PAST (34)-YEARS. I TRAVEL ALL ACROSS THE (U.S.& CANADA).,AND I CAN TELL YOU THAT I HAVE SEEN MANY ACCIDENT’S HAPPEN. THAT DIDN’T NEED TO HAPPEN. ONLY IF PEOPLE COULD HAVE USED SOME COMMON SENSE TO AVOID THE DANGER THEY WERE IN. THE POINT I’M GETTING AT IS. AND THIS HAS BEEN ON MY MIND SINCE KNOWING OF THIS UNFORTUNATE ACCIDENT HAPPENING. HAS BEEN.,DOES ANY KNOW IF THE VEHICLE OR VEHICLE’S AT THE REAR OF THE PACT HAD THEIR (4-WAY)FLASHERS (HAZARD’S) ON.,BEFORE THE WALMART TRUCK COLLIDED WITH THEM. I SEE THESE SLOW-DOWN’S & TRAFFIC STOPPING COMPLETLY SEVERAL TIME’S THROUGH-OUT THE YEAR.,AND (9) TIMES OUT OF (10).,THE FIRST VEHICLE’S AT THE REAR DON’T HAVE ANY WARNING LIGHT’S ON. IN ORDER TO WARN THE TRAFFIC COMING BEHIND THEM THAT SOMETHING IS NOT NORMAL IN THE TRAFFIC FLOW. SO MANY DRIVER’S OUT THERE DON’T SEEM TO REALIZE THE DANGER THEY ARE LEAVING THEM-SELVES IN.,BECAUSE OF THIS NEGLIGENCE ON THEIR PART OF SHARING THE ROAD WITH OTHER’S. THIS MAY HAVE PLAYED A VERY BIG DIFFERENCE IN THE OUT-COME OF WHAT HAPPENED THAT NIGHT. I ONLY HOPE THAT IN THE FINAL DECISION.,BEFORE BLAMING ANY-ONE THAT THIS IS CONSIDERED FULLY. BECAUSE I BELEIVE WITHOUT EVEN KNOWING YOUR DRIVER (MR.ROPER). THIS TERRIBLE ACCIDENT WASN’T ONLY BECAUSE OF HIS MIS-JUDGEMENT IN DISTANCE.,GOOD-LUCK.,GARY PATTERSON
I’ve been working for Walmart for years it was wonderful to work for the company. But since the new store manager, and her new associated manager can there they treat you like trash. I had to step down from being a department manager over shoes and jewelry. Because I got coach for everything and the didn’t teach me nothing or show me what I was doing wrong just coaching. I still love the company but just hate to come there every day. One of the managers curse at you and talk down to you. It’s funny how people that don’t do nothing there they get promoted for doing nothing. I see and this store you have to kiss butt or be on the store manager like list. When I step down for being the department manager she cut me to part time. Saying that there is no full time position available. But when another associated leave and decided to come back she put him full time. I can do almost everything in that store and plus do it correct cause I take pride in my job. I’m scared to talk to someone about this topic but the will come and do anything to fire you
AMEN! THIS IS HAPPENING IN ANOTHER STORE #410 IN MURRAY KY AND WHEN ALL YOU HAVE IS THIS STUPID COMMENT BOX AND NO ONE TO ANSWER OUR COMPLAINTS. NO ONE TO ANSWER THEIR PHONES AND IT SEEMS TO ME LIKE THEY DON’T CARE WHO RUNS THEIR STORE OR HOW THEIR STORES ARE RUN, BUT SOMEONE HAS GOT TO DO SOMETHING! THIS IS ABUSE TO THE EMPLOYEES AND IT HAS TO BE STOPPED IMMEDIATELY!
Hi I have a problem that no one can direct me to anyone that can help me.. I recently applied for a position at a local Walmart I was honest on my app about any criminal convictions. I stated yes, 2007 misdemeanor shoplifting under 10$. Fine was issued and paid. I didn’t get it expunged. I thought it would be removed over time. After GIS (background company) conducted the report that charge did not show up on my record. However, I still came back NON COMPETITIVE. WHY??? So I called Walmart and personnel said that I had to dispute it call GIS. GIS said theres nothing to dispute I need to contact Walmart, because it was their final decision. Walmart again told me to call other people throughout Walmart, and they directed me to call GIS AGAIN and ask them what can I do since I don’t have the option for a dispute? They said…. Corporate Walmart makes the final decision and I would have to contact them. I was told by GIS that Walmart corporate office basically made the final decision based on a self reporting charge not by written record!! So am I being judged and not spproved for hire based on a criminal history that happened 7 yrs ago. No jail time was issued. I know it is a petty crime.. I admitted to doing it.. and I paid for it as well.. Long story even longer.. I finally got online and found the number for corporate Walmart even those reps wouldn’t direct me to anyone to help me.. the answers I would get would be … Im sorry but we cant help you but call this number… I call the number and get the same answer after being on hold for over 30 – 40 min.. so I finally called them back and asked to speak to
CEO: Michael Terry Duke
CFO: Charles M. Holley Jr.
COO: C. Douglas McMillon
but of course the rep told me that they don’t have anything to do with the hiring process… then who does!!?? who makes these decisions…and why did they make a final decision based on my honesty when I could’ve lied on the app.. and no doXXXXentation to prove I have a record.. Im just so upset and confused. im a good person and a hard worker.. I really need this job.. please someone help me!!!! thank you for your time whomever is reading this
Ernie Charles metzner of your bentonville hourly division is constantly in and out of jail. What excuse does this Ernie give during work hours to be excused when clearly he is a drug and alcohol abuser who gets paid to be in jail by walmart home office. Do the Waltons know about this guy.
I am a walmart associate and they have co managers who are very rude and that talk down on you like you are garbage and the store manager is ten times worse you go and tell him something about the managment team and he brushes you off by saying yeah ok ill talk to them i mean like seriously if you cant be professional at your work place dont be a manager the store is a huge mess and everything is out of control
My name is kathy draper I live in ogden utah aboht a year ago my mother passed away my brother that works at walmart in clinton utah went in her house and stole everything out of jt including all my stuff I have called to get my stuff back william hunt has put on a front of being a nice person he has gotten to women pregnant he use to work af d d o a government facility before they shut down willjam stole melianous items my mother and dad covered up for him letting him get away with it, he stole from my parents, government, makes me wonder what is he stealing from walmart william b hunt needs to be stopped he likes to play the victim please he needs to be let go he is a lair, thief to get what he want, he is a very greedy man sooner or later he will steal from walmart
It seems to me that walmart employees are over worked and under paid. Walmart needs to step up their training and learn from Publix. Even the dollar store has better customer service skills then Walmart.
The Personal Department was Rude and unprofessional. They employee would not give me her name and slammed the phone in my ear. I had several calls at my house with no messages. So I called back inquiring about the calls. I myself work in Human Resources and Payroll and have never called someone and not leave a message for a job application or treated anyone on the phone with such rudeness. I want to speak with a manager or the president of the location in Bayonne, NJ I also notice they only hire black employee amd it seems racist if you ask me. I called at 7pm today and she was very rude and nasty. How is she in Human Resources is beyond me. Horrible managers and stuff.
I purchased a 39 inch Sanyo Flat Screen TV in October of 2013. I also purchased a 2 year extended warrenty for the TV. In September of 2014 my TV began developing volume control issues where the volume would go out completely. I contacted the warrenty company, Asurion to begin the repair process. Asurion sent me a larg shipping box with packing material, TV Shiping Instructions, and a return UPS label. I packaged the TV as instructed and shipped it back to the service center, called Service Center Warenty Logistics. I was soon contacted by Asurion. They explained to me that they were shipping the TV back to me unrepaired because the service center found the tv had a cracked scren. When I complained that did not have a cracked screen when I shipped it to them they told me that unless the box was physically damaged they would not file a claim with UPS. They told me that I could file a claim with UPS if I wanted to. Asurion and Service Center Warrenty Logistics is insinuating that I am a liar, and that are not going to honor the service agreement because the tv is damage beyond the scope of theier contract. I called WalMart Corprate and they called Asurion and then put me on with Asurion and left the call! I am so frustrated with the whole process. I now am sruck with a tv that is damaged more then when I activated the warranty and Walmart doesn’t care, Asurion doesn’t care, and Service Center Warranty Logistics sure doesn’t care. So much for customer loyalty by Walmart. I will never shop at Walmart again!!!
I have been trying for weeks now to find an Iphone or Samsung Galaxy 4. I have looked in 5 stores in my surrounding area. Every person I have talked to has no idea when they will get either. Even the Iphone 4s is out of stock. This is not a new phone so that seems crazy to me. I have been trying to put one on lay a way, but still no phone even when it started. Customers find this utterly ridiculous. How can a billion dollar company have NO IDEA WHEN YOU WILL GET SOMETHING IN YOUR STORES? TAKE THE DANG SIGNS DOWN FOR THE PHONES IF YOUR EMPLOYEES ARE CLUELESS.
I am the husband of one of your employees, in California, Md. . My wife has come home many times crying from things going on in this store. She has complained to her supervisors and managers to no end. Today she came home crying again after having an accident because of one of the hazards she had previously complained about. She tried to get ahold of someone on the walkie, with no answer. She found someone else with a walkie and they tried, no answer! At some point the store manager came across the two of them talking to each other, and miss-understood the conversation . When she tried to explain the situation he told her to shut up and stop talking, THIS CAN NOT HAPPEN, in any business. This man has yelled at, talked down to, and belittled many people in the store. He has had complaints on him before. Some, including my wife, are afraid to go any higher with their complaint for fear of reprisal . My wife is Tammy Dement in TLE. Employees should have someone to go to, in your corporation, with problems such as these. They should love going to work, not hate it because because of situations like these practically every week. My wife has been yelled at, belittled, talked down to, and grabbed by the wrist, all of which , complaints have been made with no answer. She is loved by many, but apparently she is not one of the favored few in that store. I love her and hate seeing her like this. She does not know I am sending this comment, so any reprisal should now be on me, and management can take it up with me! , NO FEAR HERE! If you have questions for her, about anything in this email, you know where to find her, 45485 Miramar Way, California Md. 20619, I don’t know what the store number is, but she works in Tire Lube Express. Thanks for your time. I hope something comes of this!!! Will try to complain higher if possible, if need be!
I have contacted Walmart several times and no one has answered to us at all. Walmart has lost a customer in us…we have options of where we shop, Walmart isn’t the only store near us…we now shop at HEB because no one at Walmart seems to care about their customers, it’s all about making money for them!!! Very upset with Walmart and won’t be going back there EVER!!!
I tried to return a 30inch un opened grill to my local Wal-Mart at 6101 Saratoga Blvd, Corpus Christi, TX 78412. But was greeted with unfriendly and rude customer service reperesenitives, and was not allowed to return it because I didn’t have my sales receipt. We had bought the grill 2 months at a different location and during that time we had re located and lost our receipt. The CSR told us because the item was over 50$ they could not return the item without a receipt. The CSR then went on to say the only way we could get store credit( which is all we wanted anyways) is if we knew exactly what day, what time, and what register we bought the grill at. That is ridiculous! Seems this is Wal-Mart’s way out of not having to pay the customer. I then asked to speak to a manager. The CSR’s seemed hesitant to call them and then went on to say that the manager is just going to say exactly what they had just told me.
Finally after waiting awhile, one of the CSR’s tell us that the manager called and said that they couldn’t do anything without a receipt or date, time, register number. That was not what we were asking for , we had asked to PHYSICALY speak to the manger. Seems like the CSR’s were trying to just brush us off. This is a horrible example of customer service. It was definitely not about the customer at this particular Wal-Mart. After speaking to the manager who wasn’t nearly as rude as her CSR’s, she did end up telling us the same thing.
What I don’t understand is that Wal-Mart’s no receipt return policy states nothing at all that I was told by the Wal-Mart employees today. And was also told that it is up to the store in which policies that want to impose. Well if you have such policies in place such as” no returns what so ever over 50$ without receipt, exact date and time or register number”, you need to post some kind of signage stating such policy. Which there is not. This is deceptive business practice. Or maybe all Wal-Mart’s need to follow the same return policy stated on their website and on signs in the stores behind the return counter.
This is what’s stated on Wal-Mart’s website. According to this I should of been able to return the un opened grill I will never use.
https://help.walmart.com/app/answers/detail/a_id/190/~/walmart-returns-center#no_receipt
7. What’s Wal-Mart’s No Receipt Returns Policy?
For all Walmart.com orders, you can print an Easy Returns Receipt here. You can take your Easy Returns Receipt to the store with you when you return your item, or you can return your Walmart.com purchase by mail.
If you can’t print your Easy Returns Receipt, you can return your purchase to a Wal-Mart store. Wal-Mart’s No Receipt policy applies to items returned in a store only. When you return an item without a receipt, you have the option of receiving a cash refund (for purchases under $25), a Gift Card for the amount of the purchase (for purchases over $25) or making an even exchange for the product. We also follow any manufacturer’s warranties.
You can make up to three No Receipt returns within a 45 day period. All purchases must still be within the 90 day return policy. See here for exceptions to the 90 day return policy.
Again all that we wanted was store credit. But instead we were pretty much treated like suspected criminals. Because this unstated policy that all Wal-Mart’s supposedly have is to help combat petty theft. That’s what we were told any way. We will definitely not be shopping from Wal-Mart until this situation is corrected. I did everything correct according to the store policy that is written in black and white. But I guess the un written policy that they impose is what stands. Thanks Wal-Mart for your great customer service and treating us like we stole 103LB grill and are trying to return and make some money off it.
I’m quite sure Walmart does not want their customers to be treated rudely, however, that’s what happened to me today at your Customer Service desk in Walmart, at the 2nd St. Store, Reno, NV. Not only was I treated rudely I was literally sneered at by one of your Customer Service clerks. There was no reason for it, it just seemed that all the clerks at the customer service desk were having a hard day for some reason but I do not feel it should be taken out on your customers as it was on me. The clerk’s name that sneered at me was “Twanee” or “Thawee”, she not only sneered at me but answered my question rudely and I do not care to spend my money someplace where I am treated like that. Perhaps more inservice training is necessary for them.
I have purchased an item online AUg 29 and never eceived it so I cancelled it on Sept 15 and was told I would get an email to print off to take to the store to collect my refund of 67.00 and still no letter. I have called customer service many times and no one can tell me where the email is. I have asked for the corporate office and no one will give me that number. I have faxed and emailed a letter to the office and to walmart.com. All I want is my refund and I will NEVER purchase anything else on walmart.com.
Thanks!
Walmart Neighborhood Store , Gulf to Bay/ Belcher
Clearwater FL 33765
Friday September 12 2014 5.58 am this morning , just wanted to grab some stuff for the day, unfortunately not one single lane open with a cashier. Two customers behind me, no cashier. In all respect, all of us three could have walked out without paying , no one around !
So I ask for assistance, I can’t see anyone, not one person , so finally a guy called Chris angrily answers after I asked around three times. At least he did not ignore us but telling us in a harsh tone that “we have to wait” , and that we should not be so impatient makes you not feel better. Finally he comes to the breathtaking conclusion , since he can’t find anyone around , seemingly frustrated himself “Can’t you use the self checkout lane ??
That is what we wanted to hear .Again, I have fruits on me !
Okay, finally we find a young woman, she comes running from the back, but I am left wondering how it can be that an associate tells the customers not to bother him and use the self checkout lane. Isn’t there at least one person standing to check what customers swipe through ?
I really found it highly inappropriate from Chris to treat us that way.
Further young lady, please when you are supposed to check customers out, have your conversations at least in the checkout lane, not in the back of the store ! Could at least be one person be in the area near the checkout lanes, near the register, near the door. Just one !It gives you a strange feeling to walk out of a supermarket and no human being is watching you. Sure there are cameras all over for the bad apples in our society but it is really not a good feeling knowing you take out your wallet and no one is around you.
Thanks to the other clerk is due who helped me finally check out, not the lady. The reader did not take my card again, and the two other customers behind me – now waiting first for a clerk and then my card – got really upset. I do not blame them.
I think this is the forth time I have been at the store and no one is there at night to check
people out. I forwarded this to the regional Manager Ms, Coupe Penze but she told me that starting next week this is not her territory.
I should talk with her successor.
Ernie Charles metzner who works in Bentonville AR home office, making minimum wage but for some reason he’s able to cheat walmart by calling in and actually excused for being in jail June 19th through 25th. Hmm, either his boss likes men too or walmart must think it’s ok to get in a car knowing you’re drink and risk killing innocent victims. I somehow don’t think the right people know this because other wise I can’t imagine the Waltons would pay him for jail yo me and this isn’t ernie ‘ s 1st or his last DWI.
bentonville county jail can verify some of his past arrests and one being a restraining order for hitting a woman and a abusing her . I can’t believe walmart would trust this ernie with personal information.
he can’t even get a bank account.
ernie rips people off and has them stalked for sick pleasure with other dude friends of his. Rebecca among one of the 200 plenty of fish dudes he dares are all sick and harass innocent people all through the night even after cops tell him to stop.
ernie Charles metzner is dangerous and has no problem making up lies to get innocent people who help him and his son only to call cops as that’s the only fun he has I’m life besides drinking.
he lies and will lie about you to.
Steer clear if this liar , cheater , thief, home wrecker and lose for sure.
broke is what he is and be careful, he’s loaded with deseases
ToCEO: Michael Terry Duke, CFO: Charles M. Holley Jr., COO: C. Douglas McMillon
I called today, Sept. 15, 2014, to let you know that I created the first “Smile Face”, copyright in 1971 as “smiles ‘n frowns”.
I did not know until a month or so ago that the copyright lasted 75 years. Upon finding that out I decided to put it up for sale.
Your company used this in the past and it was sad to see that you did not prevail in the law suit. Would you please let me know if there is any interest before I put it on the market.
Thank you for your time.
Sincerely,
Paul Alexander, email: ***@hotmail.com, Tel. # 954 609-****
How can we get a Walmart Neighborhood store in our area? We have 4 Walmarts N,S, E & West of us and each one is 30 minutes away which is an Hour round trip! Our community desperately needs a grocery store for meat, fruits and vegetables. We have 2 high schools in the area. We had 2 thriving grocery stores. Once closed due to his senior age, the other, the land lord of the plaza went bankrupt and now the plaza is for sale….great place for a Neighborhood store. I have all contact information. Every parent and senior citizen is desperately waiting for a grocery store and clothing store to come into our area. HELP we need something. Contact me! (I have tried to call but cannot find the correct phone number)
I live in Ottawa, ONTARIO, Canada. I have called once to complain about 2 incidents and nothing ever happened about the lenghty call, explaining all the details. The first time I let it go the second I had to tell you and was promissed that the managers would return my call within 48 hours, that was 3 months ago now this one..I am going straight to Head Quarters and hoping this does not go unoticed because I am so fed-up, will never shop at WAL-MART anymore if this is not addressed. This is completely unprofessional and appauling. Now here is what happened.
The other night, this CSM had me in tears the other night. We were at Wal-Mart at the Baseline location here in Ottawa. This location the same one that is awesome at PM Canada wide but the odd time there is this one CSM or whatever his title is -his name is Mo, that always questions our coupons and refuses them. The other evening I had been trading and members of our couponing group for the Caesar Softies coupons for our little fur-angel and our dog friendly neighborhood, lots of cookies are expected..
So we are at Wal-Mart and I this part of our order, the first part was a Price Match to Pet smart for 1.99 for the treats and then to please end the transaction after the treats and to total because as I read on the coupon that the taxes were included. . So we would either pay or not pay the taxes.
So the cashier was uncertain, the above her person was uncertain so she called the above guy Mo was his name. He read that the coupon and says: ” No I will not accept this: It says for redemption that we (DH and I ) had to mail in the coupon and then they will reimburse 2.00 value of coupon plus taxincluding the tax. Uhg???what? I politely said ugh…no . I said that is a coupon, and that is where the store needs to send itto be reimbursed. He said no I am not taking these ..there was a young lady behind us and she said she coupons and she read it and she said what we assumed (the tax was included) but this went a whole other way.. this CSM was saying something completely un-founded.
So after making our purchases I went back to him and I said that is not correct, he said you two are always problem customers and you hold up my lines, if you are shopping here you better call before ahead of time so that I know you are coming……I said what? have you ever used a coupon, read one ? tonight is pre-school starting and you have 4 cashes open, maybe more cashiers should have been scheduled, he shrugged-me off, and I said our money is just as good as anyone’s else’s and you are reimbursed for the coupons and we shop here all the time and you are the only one that has issues with our coupons, and people in line we constantly are advising them we have coupons, and apologize all the time so they are not waiting when they could be in line being served at another cash. We left the store and I was so upset about being called a problem customer and have not gotten over it. Everyone I have shared this experience with cannot believe the unprofessional conduct of this CSM and the accusations towards myself and my husband.
We are problem customers???, every cashier tells us we are the most polite, the most organized couponers and if everyone could do the same even without coupons they would happy. I still cannot believe what just happened here, haven’t gone back since and that was the only one in our end of town I could count on. As we were leaving I asked for his name and he proudly said Mo and I said well Mo, Head office will be hearing about this he said “Bring-it-on,I’ll be here”.
This Walmart is awesome, all the cachiers and staff are doing their jobs, I understand that and often questions are asked, I make mistakes too sometimes and even catch a mistake before the cashier does and say oh sorry, this is wrong,and own them if I do but to be treated this way when nothing about this whole incident makes any sence on CSMs’ behalf??? How does he treat people that do deserve it. I have worked with the public for years and in no cirXXXXstance is this any way to speak to a customer. Never, ever, even if the customer is wrong. So many people do nothing about it, I have called twice to the help line and no one has called us back, no attention at all.
The day CSM Franklin is awesome, he is professional and compassionate and realizes the importance of a loyal Walmart customer and treats everyone fairly, with respect and attention and always friendly, outgoing and helpful. We have never seen him in a bad light, while waiting in line we watch him with clients and always a professional , all CSMs should follow his example and remember that customers are why they have a job. If I were a problem customer I would be the first to admit it, but because we use coupons that makes us problem customers. Even with our coupons our average order is between 150.00- 250.00 a few times a week. We have paid full retail for all of our adult lives and we are in our fifties and have started couponing for a year now and as you know this is rather new here and thank God that Walmart is here and is progressive in it’s thinking and thinking of their clients and their families but the Service here is nothing like the States service, we go to Ogdensburg, NY often (an hour away) and the atmosphere is completely different and you realize that the client is why Walmart exists, not here. I look forward to see if anyone responds to us, I imagine I will be refered to the Canadian site and if that is the case, do not bother answering. Also a quick mention, some stores accross Canada Price match local and some country wide…so always a gamble when you get to the cash..that is like FORD saying we sell cars but some include the engine but some don’t, you will find out after you negotiate and ready to sign on the dotted line if it has an engine or not? I have so much to say about this…I wish the owner of Walmart would contact me and I will tell the whole story. I/we love Walmart and now I am afraid to step into a store, I was really traumatized by this, was upset, stayed in bed for about 4 days and just was not a good time to be insulted by a 6’6″ man towering over you that has the power to alter your groceries, time, money, expectations, time price-matching, printing, getting coupons read, reading the limitations, sizes, flavours, etc.. all to be told no and to an interpretation that does not even make sense. even if he had said, not sure but I will say no for taxes and check with our cashier tomorow, if shesays yes we will refund you,but to say refund the 2.00 plus tax I need to pay full price then mail to company for reimbursement, has he even read a couponbefore? Isn’t being in charge a qualification to understand these things, terms on coupons?? Unbelievable. We were unable to purchase these dog treats which we had allot of coupons for. So upset.
CEO: Michael Terry Duke
CEO: Charles M. Holley
CEO: Douglas McMillon
I believe that the store manger of the store has something to do with making keys to my Truck and home. When I went in to put tires on my, the manage shows up back in the tire center. The police shows up the day before when I was there, and the day I had the tires put on the police was there. I am in a fighting with the county about a environmental problem. 4 people are sick, and I’m one of them. 2 people are dead. The county want to set me up, to shut me up. They can put something in my truck with my truck key, and call the police on me. The man was wrote up for hazardous waste, in 2010, but they let him keep running a A.C. business from his home in a residential area. I am amazed what Mississippi will do, to save there butts. No matter how much they try to cover this up, people is still going to get sick and die. My keys should be safe! Thanks, Robin
I tried to return a 30inch un opened grill to my local Wal-Mart at 6101 Saratoga Blvd, Corpus Christi, TX 78412. But was greeted with unfriendly and rude customer service reperesenitives, and was not allowed to return it because I didn’t have my sales receipt. We had bought the grill 2 months at a different location and during that time we had re located and lost our receipt. The CSR told us because the item was over 50$ they could not return the item without a receipt. The CSR then went on to say the only way we could get store credit( which is all we wanted anyways) is if we knew exactly what day, what time, and what register we bought the grill at. That is ridiculous! Seems this is Wal-Mart’s way out of not having to pay the customer. I then asked to speak to a manager. The CSR’s seemed hesitant to call them and then went on to say that the manager is just going to say exactly what they had just told me.
Finally after waiting awhile, one of the CSR’s tell us that the manager called and said that they couldn’t do anything without a receipt or date, time, register number. That was not what we were asking for , we had asked to PHYSICALY speak to the manger. Seems like the CSR’s were trying to just brush us off. This is a horrible example of customer service. It was definitely not about the customer at this particular Wal-Mart. After speaking to the manager who wasn’t nearly as rude as her CSR’s, she did end up telling us the same thing.
What I don’t understand is that Wal-Mart’s no receipt return policy states nothing at all that I was told by the Wal-Mart employees today. And was also told that it is up to the store in which policies that want to impose. Well if you have such policies in place such as” no returns what so ever over 50$ without receipt, exact date and time or register number”, you need to post some kind of signage stating such policy. Which there is not. This is deceptive business practice. Or maybe all Wal-Mart’s need to follow the same return policy stated on their website and on signs in the stores behind the return counter.
This is what’s stated on Wal-Mart’s website. According to this I should of been able to return the un opened grill I will never use.
https://help.walmart.com/app/answers/detail/a_id/190/~/walmart-returns-center#no_receipt
7. What’s Wal-Mart’s No Receipt Returns Policy?
For all Walmart.com orders, you can print an Easy Returns Receipt here. You can take your Easy Returns Receipt to the store with you when you return your item, or you can return your Walmart.com purchase by mail.
If you can’t print your Easy Returns Receipt, you can return your purchase to a Wal-Mart store. Wal-Mart’s No Receipt policy applies to items returned in a store only. When you return an item without a receipt, you have the option of receiving a cash refund (for purchases under $25), a Gift Card for the amount of the purchase (for purchases over $25) or making an even exchange for the product. We also follow any manufacturer’s warranties.
You can make up to three No Receipt returns within a 45 day period. All purchases must still be within the 90 day return policy. See here for exceptions to the 90 day return policy.
Again all that we wanted was store credit. But instead we were pretty much treated like suspected criminals. Because this unstated policy that all Wal-Mart’s supposedly have is to help combat petty theft. That’s what we were told any way. We will definitely not be shopping from Wal-Mart until this situation is corrected. I did everything correct according to the store policy that is written in black and white. But I guess the un written policy that they impose is what stands. Thanks Wal-Mart for your great customer service and treating us like we stole 103LB grill and are trying to return and make some money off it.
Every time I go to Walmart I say I’m NEVER going again. I would rather pay more to shop at Fred Meyer that to go to Walmart where they have about 23 checkouts and ALWAYS only 4 or 5 open. Of course I went there tonight and again only 4 checkouts open and I got a woman, I won’t call her a lady because a lady doesn’t act the way she did, she stopped in the middle of a very large order to put MORE bags on EACH spot when there was plenty to get through his order and mine.and the lady behind me, then to top it off, the checker had.to open every bag in the front. When I asked her if she could do that as she.went she told me RUDELY “WELL YOU SEE, THE.LINE.DOESNT STOP” really?!?!?! Is the what a.customer who had been waiting in line for 15 minutes wanted to hear?? No, it isn’t so I got her name and checkout # , which by the way was Angela at check out #7, and made a memo on my phone of exactly what happened and what was said. This was at Walmart on 7th Avenue in Longview wa.98632. If you want customers to shop there I think it would be a good idea to hire people who are not rude to customers. I see it too much at Walmart and.from what I’ve read on the comments , it happens quite a lot I think I’ll be shopping at Fred Meyer. I’ve never had a rude worker there and like I said, it happens too often.
I am one very unhappy person with Walmart. I am an avid coupon shopper and every time I go to walmart in Princeton, Madisonville, and Paducah Kentucky, I always, always have problems with my coupons. I have made a vow to never shop there again and encourage all my friends not to either. If Walmart cannot stand behind their policies, why should I stand behind them and buy their products. I would rather go to CVS, Dollar General, Family Dollar and my local grocery stores in Marion, KY and pay a little more for them to take my coupons and get better service. Walmart headquarters probably doesn’t even read these posts and probably doesn’t care. If they did they would make it right. If they ever make it right with me I may shop there again but for now I refuse to shop at Walmart and buy any of its “GREAT VALUE” PRODUCTS, BECAUSE WHAT IS SO GREAT ABOUT WALMART!!!!!!!!
Yes we are doing a food drive for a Indian reservation and my local Walmart told me to go to walmart.com and we could find out if we could help from you. Well I emailed someone asking them from Walmart.com and they replied quickly telling me to go to foundation walmart.combut I don’t see where I can ask for help. It shows me how you have helped. I called the corporate number and it sends me to the same recording. If can please tell me what I need to do. Thank you.
Your White House, TN Walmart drugstore is EXTREMELY RUDE, they have not only been to me but my sister in law as well who stopped by to pick up one of my meds for me. The pharmacists, Chris, is EXTREMELY rude. Called 800 Walmart and the persons answering the phone are nice and polite and they said that the person over drugstore is getting message but apparently ignoring them. Been since August 28, 2014 and today Is September 5, 2014 and was told that would get a call within 3 days. Ha! Welcome to Walmart huh? Is there NOONE that wants to actually do the job they are suppose to do to get the paycheck?
CEO: Michael Terry Duke
CFO: Charles M. Holley Jr.
COO: C. Douglas McMillon
I am complaining to you for the first time. I was in the Walmart store on S.E. Johnson Creek, Portland,OR. It’s about your unprofessional people that work for you. I feel that you NEED to TRAIN your store associates a lot better! I was in the store today and heard SARHA & another employee “teasing” (for lack of a better word), and making fun of a customer! To the point of making this older women cry! I can NOT believe that when I talked to a manager about it; I was told “Was she funny?” These people and how they conduct them selves at work; (in your store,) reflects on your whole company. You should know this. I am making sure that our news person(Ch.12 News) hears of this travesty! And the fact that nothing was done to stop your WORKERS when it was brought to their attention. I hope that you wouldn’t want your mother treated in this faction…. Thank you for your time……
I own a nonprofit organization. I have been to several wal-marts to see about setting up outside to receive donations and hand out important information on domestic abuse. I am very disappointed for the excuse I was given. The first store said we aren’t doing anything store number# 1216. So, then I’m not giving up. I went to the Walmart on marsh store # 2996. They said that only certain organizations can do that is Carter a Blood Care, Salvation Army who is also a nonprofit serving the community like my nonprofit, also I’ve seen the Girl Scouts out there. Please explain to me if I have all the doXXXXentation that is needed why can’t my organization help the community on stopping abuse. You have seen in the news that this something serious. I’m sure that you know someone that have been abused as a child or adult. This is unacceptable. I want to set up outside of your Wal-marts to raise awareness on domestic abuse. Please respond.
My wife and I went to your Shelbyville (Store #0497) this morning and we were appalled at the condition of the store. We tried to purchase an item in the Garden Dept, but were unable to even find it because pallets were in every aisle, making it impossible to see where the item was. It almost looked like a truck had been unloaded there, and there apparently was nobody who cared. Then we went to the food section, and it was nearly as bad, pallets full of items setting all over. This store already has narrow aisles because
of the way merchandise is displayed, and today it was almost impossible to move around in the store. Obviously this store needs some management!!!!
I witnessed an assistant manager named Francis reprimand an employee for drinking a beverage and before I finished my shopping I saw her with the same drink drinking it on the floor. When approached and asked what was the difference she explained she was an assistant manger. So I guess that means she is allowed to break the rules she enforces. I feel bad for anyone who has to work in that hostile environment.
This afternoon I shopped in Store #1491, Indianola, IA. I specifically looked for rice cakes, but when I reached the Snack Cakes, Popcorn, etc. aisle, I found that the store was out of the Lightly Salted Rice Cakes. While I was disappointed to find that the store was out of the item I was shopping for, I was more disappointed to see that the shelves were generally very poorly stocked in many items and the shelves were absolutely a mess! I understand that many customers are not particularly concerned about whether or not they put things back on shelves or displays neatly, but it appeared that no employee had bothered to even neaten the items that were still on the shelves! From now on, even though I will have to drive farther to reach Wal Mart stores in Des Moines, I will not return to this particular store.
Thank you,
I’ve filed many complaints to your company in the past. I thought I’d try one last time. My complaint is about your stores have rotten ,spoiled,and out dated foods remaining on the shelves. And no one removing it for weeks . This should stop if you truely care about your customers? I honestly believe that your company does not have any concerns about your customers at all. In the past I’ve sent you complaints and either no response or sent an application for employment. As if my concerns are a joke to you. I have many pictures of rotten foods in your stores. The managers seem not to care or the employees. So maybe the health department would like to have them also? Since your company doesn’t seem to concerned about it. Thank you for your time. Maybe someone there might actually read this and do something about it? I doubt it.
COO Mr. McMillon recently said ‘We always do the right thing.’. I am putting this before you now Sir. Sept.2012 I sustained a very serious neck injury that Claims Management has repeatedly acknowledged. A Manager instructed me to follow him to the oil change bay and under my car to address an oil leak caused by a technician during an oil change a couple of weeks prior. He didnt give me any safety goggles,and he didnt put any on. I asked to speak to his Supervisor and he went up the steps and I started to follow him. I was focused on the steps because I didn’t want to trip and fall and I slammed the top of my head into the steel grates that cover the stairwell because he hadn’t removed enough of them. He whirls around and shouts at me ‘I removed three grates for you!!!’ ,and then he stormed off. My adrenaline was flowing I was so upset and shook up and I didn’t realize how badly I was injured but my neck stiffened up and I immediately got a headache. All of This was caught on the security cameras and has been viewed by store and claims management employees. I went and got x rays less than 24 hours after because I didn’t sleep at all that night from the pain. I spoke to a supervisor at claims management who instructed me to seek treatment, keep track of my medical bills, and at the end of treatment they would settle with me. I contacted my Ins. Company and they said they would pay for any treatment related to the injury. It was 3rd party and you were responsible. Claims management was informed of this. I was going to be scheduled any day for a major abdominal surgery and with a lengthy recovery and no insurance to seek treatment I was stuck with no help. 6 weeks after my surgery that was done In Dec.2012 I started looking for help got what turned out to be a useless attorney and began Chiropractic care which Claims Management was well aware of. Up until June 2014 I was still under his care when Claims Management says they are not settling with me with so the useless Attorney drops me because he isn’t going to get a quick check and the statute of limitations is running out so there isn’t time for another attorney to prepare a case apparently. I have experienced pain from moderate to severe everyday and will be facing a the least one surgery. I thankfully had an MRI done before this injury so there is a clear record of my neck before. A couple comressed nerves slightly to the right. NO damage or problems on the left. A new MRI 2 weeks ago. I have 8 areas of compressed nerves and every disc has bone spurs building up and the foraminal opening are closing up as well. The left side of my cervical vertabrae is the worst Damage. Before the injury 90% of my pain was right sided. Immediately after the injury barely noticed any right sided pain but the left side was and has been unbearable. Daily headaches,nerve pain that shoots down my arms,wraps around my face,ear aches and ear pain. Jaw pain. Unbelieveable stiffness and more,all continuing to worsen. Im Stuck on ice packs,heating pads,medications,stretching, everyday.I have told them this from the very beginning. Now claims management says they aren’t paying for my chiropractic bills,they aren’t helping me with any treatment,no concern at all and they have taken advantage of me not having Insurance and a major surgery to deal with as ‘a gap in treatment’!!!! They offered me what amounts to a couple of car payments to settle what is a permanent injury which tortures me everyday! Do you really ‘Always Do the right thing? Will you do the right thing? One of the Supervisors at claims management even said,you are an adult you didn’t have to follow him. Well all I was doing was following the managers instructions to deal with the car leak. He said “well if he asked you to do something illegal,would you do that too?” Seriously Sir,is this how you want your Customers treated? Is it ok for your employees to disregard store policies,endanger and seriously injure a customer and then mock them like a smart alecy 12 yr old punk? If you seriously want to turn around this company and the horrible reputation it has.,.we always do the right thing…. has to be more than words. You are welcome to see my Mri reports for yourself. The proof is there in black and white. This will be my future……constant pain,stiffness,headaches,side effects from medications,loss of bladder and bowel control and Claims management who has admitted liability for the injury repeatedly doesn’t want to give fair and just compensation that I unquestionably deserve. If there is honesty
Integrity,respect,objectivity,doing the right thing, I would sure love to see it in practice and this store might recover to what it once was and the vision Sam had for its future. Claims management knows my case,I’m sure you can address this if you really mean what you say.
Thank you.
To whom it may concern:
I was recently visited your Wal-Mart Super center #714 in West Helena, AR and one of your front end managers was outside smoking in a Black Truck with other two woman. As we passed the vehicle we smelled a very strong odor of marijuana . I proceeded inside to do some shopping and asked one of the cashiers who was that person that was recently outside and she pointed out and advised she’s a Manager(Beatrice Moore). This is very unprofessional and unpleasing to hear and see. How do you not drug test your employees and let them smoke illegal drugs on their lunch breaks and on Wal-Mart property. We was going to call the police however, she returned inside before we could. Not only is it against the law, we have children and elderly that shop in our small community and should not have to deal with behavior from an Wal-Mart employee. Please Rectify this matter and I’ll be forwarding this email to District managers, and etc.
Last month I was banned from “every Walmart in the US”. Why? Because a ” friend” that I was shopping with that day decided to shoplift 44$ worth of merchandise that I was unaware of. They have no video..just a ‘secret shopper’ that seen her put items in her purse. When the ‘secret man’ ran up to us as we were leaving…I had no idea what was going on. They took us to a room where we were told to give up all stolen items…she gave back everything she took. While waiting for police I was talked to terribly by the so called Walmart security..when officers arrived..it only got worse. I was told that I had to let them search my purse. I asked if I was seen shoplifting and they said no just your friend. So I refused to hand over my purse. After being asked where else have I been shoplifting today..the officer demanded me to let him search my purse..I replied excuse me? and the officer said ” do I need. to speak more slowly to you?” by this time I just handed over my purse where he didn’t even search it but just glanced inside. He searched my friends purse…dumped everything out went thru every bottle and piece of paper she had..we were then told to walk with the officer to his car where I was told that I would’ve never been cited for shoplifting had I cooperated. I know my rights and I know I can refuse my purse to be searched. So because I have knowledge of this…I was cited for shoplifting & banned from every Walmart in the United States. I’m in the nursing field and being falsely accused of something that they know I did not do..could really ruin someone’s life. I apologize for my friends actions but I have no control of what others do. I plan to pick my friends more wisely & watch who I shop with. Walmart is out of line for banning me for life and telling me if I even step on the grass I will go to jail for criminal trespassing!!!
well I work at store 1557 and I was fired bec I had got put off bye a doc and they said that was no reason to call off and they let me go Terri zsm she is mean talks about us worker and she been wanted me out the door and she was laughing when she had faired me and she just not right at all I have 3 kids to feed and she really a bad person and I think thays wrong of her to do that there was a lot of worker there at 1557 that did alot of stuff there and still there I need help geting my job back iam a hard woker and iam good at what I do and the comster love me so any one please help me
Hello CEO Michael terry duke,
My name is Anissa Flores I would like for you to please send me direct contact information to you or your office.. This is urgent.
What does it take to get someone to see the big problem !!! I am sending this email out to everyone and anyone that might be able to get someone to help us… we need speed bumps in front of the stores…lets see how many people say they have the same problem at there store…
Hello
You have a voice that many will listen too… please help us… every day we walk into Wal Mart… the stop signs they have put up do not help… go to any Wal Mart and watch….the cars and trucks just blow thru them… Last week we lost a very dear friend and a Wal Mart employee…Sept. 11, 2014, it was a hit and run collision in front of Wal Mart in Hudson Oaks Monday night.
If you go to Home Depo the have speed bumps.. Ashley furniture… speed bumps.. Costco…speed bumps… look around most company’s out there have speed bumps… how hard is it for Wal Mart not to put speed bumps in to keep us safe… they want our money, they want us to shop there?? keep us safe….PUT IN SPEED BUMPS
Please see if you can do something about this… pass this on to someone that can help us… here is the story
https://www.weatherforddemocrat.com/gallery/featured/article_57e5ab52-2361-11e4-bdcb-0019bb2963f4.html?mode=print
Its sad to see someone had to die to make a big box company understand they need to keep there customers safe trying to get into the door…
look around at all the people you work with… ask them… do the cars stop at the stop signs they put up…?
I will be sending this letter out to many people in order to make someone see that there is a problem and it needs to get fixed…
Thank you for your time
What does it take to have someone follow-up on a complaint, legal action???
CEO: Michael Terry Duke
CFO: Charles M. Holley Jr.
COO: C. Douglas McMillon
Someone respond. I am the customer and you should be supplying the service…What has happened to customer service?
just sit down and write a letter. their address is right here on this page.
Am trying to file a complaint against a walmart manager. Called cust compalint svc and they will only connect me to that manager. Called the corporate office four times trying to speak with someone “up the ladder” and they refuse to help me and keep transferring me to the cust svc complaint line where the hold time is close to 50 min each time. There is no possible place to file a complaint against a walmart manager that had inappropriate behaviour. Should I post this on social media to get Walmart’s attention? I was run over by a car in their parking lot and the manager refused to help me.
I have applied at Walmart a couple times now. The first time I applied they sent me a paper saying I wasn’t being hired because it was something I left off my back ground check. This was a supervisor position and I really needed the job. Now I applied again and they didn’t hire be because they say of the convictions. The conviction was back in 87. I worked at Kmart for 6 yrs before and the only reason I left was a better job.. But what does Walmart look for its not like something was on my back ground since then. I just don’t understand why so I want an answer, I also know a lot of my friend that work their that has and had a job with recent situations on their background. Its okay to shop and spend my money their but not to work their for something that happened in 87..sheesh..
Dear Sheesh, i think your parents should have mentioned to you a long time ago that any “black marks” against your name will follow you for the rest of your life. As for Wal mart themselves, they can hire whoever they want to hire and they do not have to hire who they do not want. Simple?
Just a follow up to see if Corp looked into why Ernie Charles Metzner in your assistant administrator Department at your home office in Bentonville Arkansas had a good excuse for calling in during company time when he was really jailed from June 19th of 2014 to June 25th.
What kind of employer fires single mom’s for being tardy when Ernie has been arrested and even on house arrest and now calls in on business days because he’s in jail a week but still remains employed.
THIS DOESN’T SEEM FAIR AT ALL AND HAS BEEN ADDRESSED TO YOUR CORP HUMAN RESOURCES DEPARTMENT TO FURTHER BE LOOKED INTO.
HAS IT BEEN LOOKED INTO AS I CAN’T IMAGE HIM BEING SICK AND CALLING IN ON THIS DAYS AND IF HE WAS HE LIED. HE WAS IN JAIL AND WALMART MUST HAVE PAID HIM FOR THOSE DAYS .
WHAT IS WRONG WITH THIS PICTURE I ASK MYSELF
Who do I go to with proof of some one high up doi g some thing they should not do?
I used my WalMart debit card at a gas station.they took $80. Off my card for $20. Worth of gas.overdraft my account by $20. Now can’t get anyone to give my money back.very upset with WalMart.how can someone take your money off your card without my permission.at the time that’s all the money I had.dont know what to do.but I would like my money.
the bank does that automatically, whether it is Sears, or Taco Bell or Toys R Us it doesn’t matter. The bank will always get their money before anyone else. Stop and read the tiny print on your gas card application. It will say you give them permission to take the money from your bank account.
I currently work at Walmart Store #1872. I started in connection center and electronics. I am a dedicated worker and I take pride in my job. I am the only female in these departments and I get paid less than the males, even the new hire males. I have had numerous, numerous positive comments from employees and customers on my hard work, customer service, attitude and only 2 negative comments since I started almost a year ago. My supervisor picks favorites and only responds to the negative. One employee purposely hides merchandise and tells managers it was my responsibility to watch it (when it was not) to get me in trouble because I shot down his advances and he is also a police officer. I have asked many times for a transfer to other departments and have been told flat out no, with no reason why. Point is now they are looking for any reason to fire me and I know there is a lot of discrimination going on at this store and looks like Walmart stores all over the country, from many of the comments I’ve read here. Something needs to be done about these issues before things get worse. Walmart sucks you in by saying this is a great, friendly place to work, come join our team and you will be treated equal. Obviously this is not the case. Don’t believe the lies. It is the worst place to work.
i was recently wrongfully terminated from walmart2609 on 8,/7/14. For absolutely no reason, they reason was that i ghost pick but also accuse 3 other associates of the exact same thing days prior to me getting fired and no disciplinary actions was taken. I’ve dedicated 7 yrs of my life doing what right for this company in it take 2months for a New store mgr and a asst mgr who only been n there a month to throw my career down the drain. I take my job very seriously due to my child support situation, and wouldnt do anything to jeopardize it. Currently unemployed for no reason. Any1 in the los Angeles area know who hiring please contact me@cashmeoutXXXXX@gmail
whats ghost pick?
Over the past 9mo-1yr, and now…On a regular basis any more I am leaving Walmart extremely angry and frustrated.
Lately I find myself going early morning when PUBLIX first opens, into their store and spending the extra money when I do my $300-$500 grocery visits, just so I don’t have to deal with the aggravation and BS. I’m in Federal Law Enforcement and I do many 16hr shifts, so when I shop, I always like to do my bulk &/or large ticket item shopping between 12:30-4am so I don’t have to deal with the crowds.
I usually shop in the Inverness FL Walmart. Well now, Walmart is either getting lazy or stingy on their not paying to have enough employees to have atleast 1 employee at a normal register now. They will stick one employee at the self-serve check-out registers and have everyone check themselves out. Folks….not only do you not have enough room on that little table for $300-$500 in groceries, it slows the process down many many times over. any icecream or frozen stuff I have is that &/or melted by the time I get done shopping, wait in line with everyone else at that hour thats pissed off because its backing everyone up…even at that hour, but then takes for ever for me to ring up & bag all my own huge amounts of groceries, then way too many of those items need friggin approval. then I have to drive home 45min.
And after 16hr days…I DONT WANT TO BAG MY OWN ITEMS!!!!!
Ive talked to store managers many times…they only come up with excuses.
I’m over it.
all my groceries will be done at PUBLIX from NOW ON. I’ll spend the little bit extra and go out of my way when they first open up, to not deal with the hastle at Walmart.
I’M DONE!!!!!
I placed an order on walmart.com on 8/12/14 and paid for rush delivery for a camera for my husband and according to the website it was to be delivered 8/13/14. I received a computer generated email that it didn’t ship and there was no estimation on when I would receive it. I called customer service to find out why it didn’t ship and when I should receive it. They first told me that they didn’t know why it didn’t ship but they would refund the shipping cost and have it shipped out right away and I should receive it on 8/14/14 before I was disconnected. So I called back and obviously didn’t speak to the same person and was then told that I would NOT receive it 8/14/14. So I asked to speak to a supervisor and he told me that I shouldn’t expect to see it any sooner than 3 days from today 8/13/14 and that all orders take at least 3 days to place, fullfill, and ship regardless of whether you pay for rush shipping or not. I told them that I didn’t understand why they weren’t standing by the date that I was originally given and was told that there was nothing they could do about it. So I asked for the corporate phone number and to no surprise they don’t have the number (or so they say). I went back onto the website to see what it said if I was to reorder today and if I order today it says it will be here on Friday 8/15/14. If it takes 3 days to place, fullfill, and ship an order why do you say that it will be delivered within a day or so? Very unhappy! I will never order anything from Walmart ever again. Poor customer service!
I think that Walmart has a lot of issues when it comes to the different stores in the United States. In store #1461, front end cashiers deal with favoritism from the ZSM named Lisa. Lisa will treat the associates she likes the best (i.e. homosexuals, males, and old friends) with favoritism while the rest must struggle to get the few things that they ask for. I am not against any of the groups she plays favorites with but I believe this is a different form of discrimination. I have put in for different positions (I am currently a cashier) and have been denied every time. I have been an employee for over a year now and they have let people who have only worked at the store for a month or so into several of the positions I have applied for. I have been told that the positions are available and told later that they never were. This store is known for lies and for cliques. If I wanted to be back in high school, I would be working at one. Sam Walton would be appalled at what many of the stores are like. I think that his mission has been forgotten. We are here to help people save money and live better. That includes associates. When I watch the videos about how to speak to people and the “micro-messaging” that goes on in the workplace, I realize that these videos are simply formalities. Corporate does not care what the individual stores do. If it’s not a Walmart in Bentonville, Arkansas then it’s not important. My last complaint is this: I have an illness that needs constant monitoring and doctor visits and I get sick often. However, I do not qualify for Walmart health insurance and I cannot afford to get my own. As many of my fellow associates have already said, what does it show about this company when they won’t even take care of their associates? We are people too, we are not doormats. I wish Sam Walton was still here, perhaps we would be cared for.
i’m currently employed at walmart i just hit hard times in june 2014 a garnishment took my paycheck now i’m well aware that this is not no ones fault but mine but how can you as a number one company in the world not help your associate live better. For the month of july we got paid three times and not once did i receive a paycheck because of the ganishment so i applied for the associate critical need plan because i cannot pay my rent or none of my utilities lights gas water but i was turned down.I brought in every peice of paper that the manager told me to bring in but i was told that i did not quailfy for the acn plan.the store that i work at nothing stays secret so i know an associate who applied and receive the money 1500.00 who had no where near the problems that i have and just recently got out of the hospital stroke brought on by stress what is the account for if not for my situation. what only the selected few are givin.
it seems as if you are expecting Wal mart to pay you your paycheck which it does, then it automatically goes to your garnishment. Period. Ok they have fulfilled their obligation. They paid you. You then expect Wal mart to give you extra money that is not yours so you can pay your bills? Get rea.l I suggest you take a night course in Business . A business wouldn’t be in business very long if they paid out free money to all the people who had garnishments. Its not wal marts fault you have garnishments.
I worked for Walmart back in 2012 and was fired in 2013. I am now listed as not rehire able. I was fired for all the wrong reasons. The manager even stated I was lucky to make it past Christmas. She had something against me personally and looked for every small reason 2 write me up and later fire me. Im trying to find out how I can b given another chance to be employed by Walmart. I was told to go talk to the manager but she has now relocated and ive just been given the run around. I need answers. People do there jobs and just because the manager didnt like me I shouldn’t have been treated so unfairly. Thanks.
Your personal work record will be at the store it doesnt matter where the former manager went. go there, but first make an appointment, don’t take anyone with you like kids, sisters etc. Just go alone as you would do when looking for a job & dress appropriately , then when your appointment time arrives you can discuss your issues with the manager after having done the right things the right way..
I am sueing wal mart !! You guys have ripped me off so many time over charging me and mostly double charging for item’s that are the same bardcode number twice and items that are not in my bags as I’m walking out of the store I go in and dont get helped out I call your costumers service and I never get answered by nobody this is outrageous I want my money back ! How could you guys do such a thing to loyal people ! I am done with this kind of disrespectful ripoff from you guys !!
just bring the items back with the receipt. see how easy that was?
I haven’t received my package yet & I ordered it last month. It’s nothing being done about it please help me!
I am experiencing the same problem at the moment
I went to the Greenville,Tx Walmart and one of the security(secret shoppers) followed me from the time I entered the store until I went to check out. Then there was two store managers waiting near the checkout in lawn and garden and one was at the register and the other was at the door. One of the managers name was Debbie whom was not so polite when I asked her a question.Once the two managers saw me open up my purse to pay for my things they then walked away. I am very unsure of why this happened but it was uncalled for. I am probably one of their biggest customers and this happened so they have lost a customer. I don’t steal and would never even try to, as I work hard everyday for my money. This has even upset my children and I don’t appreciate it at all. I don’t recommend this store to anyone not even a pet. This will be reported and I will be calling the news stations or whomever else I need to call, because this is ridiculous and needs to be addressed.
I haven’t received my package yet & it’s nothing being done about it
Your Reading,MA store is disgusting. Shelves with everything thrown together, not organized and DIRTY! I was looking for furnace filters advertised in this weeks flyer-none to be found. After walking the store for 26 minutes to try to find an associate, they told me they were in the Paint dpt . I went looking. I found 2 filters in the automotive section under a window screen! I went to CS desk and asked for the manager (Carlos)he told me “we don’t carry furnace filters”. I told him yes you do and then I described the dirtyness of the store, not enough associates and warned him that the Rudd all over the floor were a safety hazard ! He said sorry and this all has been a problem. Then he walked away.
This is not the walmart I know and I will never shop there again.
You need to address this store ASAP
why is it you did not show him the advertisement in the flyer? Also what is a Rudd? The only Rudd i know is a sardine.
Hi! I live in Billings, Montana, I go to shop at walmart on king ave. west. The store is starting to look like a second hand store or flea market. The restrooms are unsanitary. The cashiers are slow! They got more unnecessary items! Then what I need to buy! Service is slow when I need to get material or paint! Workers are working getting in the way while im shopping! workers! are busy talking instead of working!
I purchased a unlimited nationwide talk. text . data for 45.00 on friday July 25 and have not recieved my card. I called several times and they told me to go to wallmart e delivery group and told me to send myself a gift with my order no. but I have not had any success and I called by and Heather told me her manager would send me the card to my email address but not see it neither. My phone is now not working and I need my card they have billed my credit card on July 25 and I have not recieved anything. I would like my order please. my order no is 2677040-106790 Help Me
Why do you make it so hard for us to contact your company????? Your company is loosing business this year. Let me tell you one reason why. I am from the mid west and have shopped your store since it has opened. I do not buy what I use to at your store due to the rearrangement of the stores. It is toooooo confusing, toooooo small of isles to get through, and we do have to travel. It is worth the travel if I could find they things I want in your store. You have also limited your name brand products. There are certain products we all like and use and will not change just to save a buck. Put the stores back to the old fashion set up so we can find what we are shopping for…….
I have just experienced a very negative outcome with walmart online shopping. I purchased a trailer hitch for my Ford Ranger, Walmart sent me a hitch for a Jeep Cherokee. I contacted customer service, they sent a replacement. I received the shipment on 29 July. Upon examination I discovered yet another hitch for a Jeep Cherokee. Clearly not for a Ford Ranger trailer hitch. Once again I contacted customer service, as I write my problem is working through your system. I am however, very upset. Your company policy requires the item be returned in proper container. In both cases the boxes were badly damaged. The delivery personnel apologized for the bad condition of the boxes, Neither of the shipping containers are fit for return shipping, one held together with packing tape, the other arriving with gaping holes ripped in the sides.
I am told that walmart policy does not allow the re-imbursment of the $47.83 (50% of the cost of the trailer hitch) it cost me to package this blunder and return it to Walmart. I have been a customer for decades, and frankly, am stunned that I should be out any amount to rectify walmart’s blunder. Customer service says basically I am stuck with the cost. So be it. I am on the other hand free to choose what stores I do business with. I am afraid walmart has lost a long time customer
I applied at new walmart Supercenter in Indio,ca and they said I’m not rehired I want to know why because asst mgr Jose at la Quinta back aug 2007 and he said I’m rehired at any walmart
Here my cellphone pls call me 760-899-XXXXX
CEO. Michael Terry Duke,
My name is Alicia Bryan. I would like to know if it’s possible for you to please send me a direct contact information for you, or your office to my above email address. My main reason for wanting to contact you is Walmart franchise. I’ll appreciate your respond. Thanks
Sounds like a typical Walmart to me. So many class-less personnel.
I just tried to file a complaint about the Hueytown, AL store. I got to the end and I
was going to be charged $25. HA Target’s my store!!!!!
I sat down with my asst manager@store 3137 to discuss safty issues at which point he really flipped out and lost his cool yelling and acting a fool with me . I wish I had a non hostile work infironment where I could discuss safety without fear of retaliation
Walmart sucit. Is just a waist of time explaining what happen to me just wanted to exchange some stupid pants I bought, coulnt yalk to a manager who would help mr just three stuped chola like supposedly store managers n that the real manager was coming back next week, yea right ,,, what a great customer service Iwish a real manager will give me a ccall before Igget a lawyer
Good Afternoon,
I am a 22 year old male who works in Downtown Miami 4 days a week. Daily, I see TONS of homeless individuals with nothing more then the shirt on their back to call their own. Seeing this, I simply desire to help. In no way am I wealthy, or even near middle class. My living situation isn’t pleasant, and I eat the same 2 meals a day, and have been for a month. But I have an abundance of clothing that I have racked up over the years.
I desire to donate these clothes to the homeless of Miami. So, because of my large amount of clothes, I go to my local walmart store #2963 in Coral Springs, FL to ask for 100 bags, so that I can make 100 care packages.
An assistant manager walks over and kindly says he’d love to help, but a manager higher up must approve the transaction. Not as I desired, but fair. I am advised to call in the morning and speak to “Mark”.
This morning I call in to the number on the receipt. For my first pick up, 3.5 minutes pass by before the store picks up; which although I’ve only graduated with a bachelors in business management and am no management guru in any way….still know, that’s far too long for a store’s “Customer Service” to make first contact. Not that it was her fault, because she was assigned to that position knowingly of her language barrier, but the CS agent could not understand my simple request in English to “Please speak to a manager”, until I recited it in Spanish.
Then I waited. 22.5 minutes patiently waiting before a manager which didn’t identify herself answered. I made a quick mention stating that I’ve waited over 25 minutes at this point and received no essence of worry or apology for the 25 minute wait time for customer service at 9:45 AM on a Sunday.
Aside from the incredibly poor customer service, I was INCREDIBLY shocked that a store manager could not give the clearance to donate 100 plastic bags to a reasonable cause. When patiently questioned if she could explain why, she brashly stated “Walmart simply can’t give out bags like we used to”, then refused to provide me with any information on who else I could contact regarding my request.
I can’t imagine an individual that runs a store location can not authorize, or contact one who can authorize, a simple, probably under a dollar worth of bags, transaction. This lack of compassion and sheer ignorance of not only humanity but also social responsibility has left me, a weekly customer, with no desire to ever utilize Walmart stores in the future.
Bottom Line: Improve customer service & promote staff to management that have the ability to make decisions based upon other aspects then just policies. As a young adult trying to give back to the starving and struggling community, should not have to jump hoops or contact corporate to receive a handful of bags with such a minimal fiscal value.
I recently had work for walmart for nearly a year then got fired for something that I didn’t do, some of the managers was out for my blood and wanted me gone. so they made up an excuse to fire me before my 1 year was up. I started working on june 25 of 2013 and in june 20 2014 they called me into the office and let me go so they wouldn’t had to give me these’s.. my raise, 401k and health insurance. they the only reason why they had to fire me was that they said that on a certain day that a customer came into walmart then came into my line to check out that I stole/pocketed a customer gift card and that 2 days later got me on camera using it. but they said that they had no evidence of me pocketing or taking the gift card but just got me using it 2 days later. so when I got called into the office they forced/cohoarse me into making a confusion. I wrote what they said that I did and then lost my job. I am hoping that corporate is reading these and checks in on it. cause I worked my butt off for this company and gotten screwed so many times.
Sad what happen to him. I witnessed employee getting out of her car she was going to pick up her dying husband’s medicine. She accidently dropped her wallet and it came open she had to run to catch the cash she had and other people help her pick it up thankfully she did not lose any money. she was able to pick it all up. Well another employee who did not like her lied to management and told them she FOUND money in the parking lot. They fired this women she lost everything her husband had to go on medicaid because she lost the health insurance. they told her the watched cameras saw her picking up money. Okay people it was hers to begin with. I found out all other this it was to late. Sadly this woman husband has passed away he had to change doctors. Who knows he might still be alive if he did not have change doctors.
Hello my name is Alvin J. Brown and I was writing to see if theirs anyone with the knowledge to help me with this answer ? I’m an associate here at Wal-Mart in overland park Kansas store #3273 which I was just called into the manager office and was written up for clocking in early to help out a customer. Now could you tell me if that’s wrong or right.
Because not just that we are very short staff and my ACCM.
Here at Wal-Mart just wrote or you can say email Mr. Jim Brummett about this location being short staff. On July 14th, 2014. But just a week later I was approve to cutt my hours at the end of the week we’ll how I’m thinking I think this location want employees to work for free. Which is against our Amendment rights in the workforce. Also there is other information I want to ask someone above my store manager. So if you could please give me a call. At (913)602-XXXXx
Email on July 24, 2014 …..
dear corporate office,attn walmart president, i have some serious concerns that were happening at some of the walmart stores locally here in portland oregon, first i did report that some items we had stored in a storage area did show up in walmart storesa year ago,and of recent,now i never agreed to them being sold or restocked threw walmart,however i did ask for a corprate number and could not get threw,however a team of others got threw by phones they had placed in a what i cal;l a upstairs storage area or old office area,now ive been put threw the biggest mess here in portland,oregon over people stealing paperwork,and inventory before,and some illegal ousting because others,groups or other bussiness,or homebuilders thought they needed money along with some govermentthing or people confrence down up ect, now getting past that i need help and a few others,like i do want to walk back in on the eightysecond store,because there in need of someone in there garden section asap, and some others i know would also like a job at a couple of the other walmarts,too,and like myself found it was difficult to get threw on line or by phone.and we would like to apply on line,but it looks like the old application process of agreement is on there,meaning it wont let us apply without agreeing or to come back to that at the endof the application process,now i personally want it known i do not mind taking a drug test,if its resonabley sent to a real medical testing area,however im not gonna agree if its about attacking cigarette smokers,ect.i would agree that a smoking area could be placed away from the actual building but not used to target or harm people.if they truely want to encourage none smokinbg or quiting,enourage discounts on stop smoking aids or free clearance item coupon,everymonth for up to 8.00value,as a non smoker. all other employees enjoy extra 10 percent of there purchase once a month. just a idea,can i also speak to someone reasonable about my original concern,please contact me at shereeanne thankyou! ps i dont mind agreeing to them checking my actualworkrefs,actualschoolrecords,or my records as a person thats reasonable,if its just to be a wreckful or make a person feel absolutely crazy trying to get a job,by rumor,many years past,or being misaccused ect,no i dont agree and there really is a limit on whats needed,also it might be good to actually meet that person,before making a choice.and thats why i did not agree to the background check that was percented on the application on line,and its a previous agreement.thank you.
Being the biggest job provider within the United States, I believe that you will be the biggest job provider internationally, as well. We’re ready to build a trillion-dollar industry on the top of billions you’ve already made. We would like to set-up Emergency Disaster Economic Centers on the property of the Wal-Mart stores, primarily the ones that are open on 24-hour basis.
You can help bail our country out by setting up these Job Training Centers by sponsoring them. The centers will house the local and federal authorities working together, side by side, to help stop terrorism, giving citizens understanding of what to do and how to do it in national disaster or terrorist attack or threat. The Police, the Fire Department, Search and Rescue Teams as well as federally, Homeland Security, the CDC, FEMA and other agencies will house these portable, Zero-Grid emergency communication economic centers that will be placed on the parking lot structures of Wal-Mart.
Now, eventually, we would like to extend this program to Home Depot and Lowe’s Department Store because on the facility center will be a display of portable homes, schools, offices and emergency clinics. Individual citizens and corporations will purchase these facilities throughout the cities these centers are placed. Everything that they see that is out within the property of Wal-Mart, they will be able to buy inside the stores of Wal-Mart. These Zero-Grid which means off the grid, will operate on emergency power systems. We call it the ESP Monolith System (Energy Solar Power). Our renewable power system will run all of the electrical applications inside the homes, schools, portable offices, portable medical facilities and portable farm facilities, all built-in a steel containerized system.
There’s a layout of which you can review within the proposal publication titled, “Reconciling Us or Revolution.” A walk-through video of a sample home is on our website http://www.worldemergency.com. Our proposal is for Wal-Mart to be the first corporation that provides these Emergency Information Economic Centers throughout the nation. We will build 10,000 job training centers from one end of our country to the other which is why we need other corporations on board. But Wal-Mart has this very unique feature that these other corporations or, frankly, no other corporation has. That is location, location, location. You have locked down facilities that are in and around the cities where millions of people come on a daily basis. And that is why you are our prime candidate, and again, not just for the United States but internationally, as well.
I’d like to give you an understanding of the popularity of portable facilities such as homes. In England, you have other corporations there, of course, which are competing with Wal-Mart (ASDA) in the country. Within London, IKEA promoted portable facilities for sale. Immediately, the IKEA Corporation was overwhelmed with orders and to my knowledge have not caught up with the demand. This is the new industry our country needs today. We realized that 1 trillion-dollars of new revenue can be made domestically and 1 trillion-dollars internationally.
Setting up these Emergency Domestic Economic Centers will give the new revenues this country needs. The 10 million jobs alone just to maintain and give information and understanding to the general public will be jobs provided once all the facilities come on line. The millions of jobs produced within this new facilities industry and building entrepreneurships which support this green industry will be supported by Wal-Mart and other corporations throughout the country.
https://worldemergencyradio.blogspot.com/2011/07/4-wal-mart-proposal.html
I need someone to e-mail me ASAP
I’ve been with Walmart since 1993, I’ve have always been proud to work for this company. Until February when Eulido Sanchez came every assist Managers except for one is gone. His attitude is if you don’t like it there’s the door. The moral in the store is at in all time low, people say he was brought there to get rid of all the long timers. Ive gotta written up 3 times in 2 months for attendance, I absolutely hate going to work now! I do take medication for anxiety and depression! I wish I had someone to talk to in my store, no one they are all new don’t know me from adam! I love my job, have no support ,no assist my zone manager is a joke, never helps me not even to just to open the spray paint cabinet s. Doesn’t know how to mix paint. He told a neighboring dept manager I was done! Meaning I was getting wrote up again! Real professional! Don’t know how much more misery I can take! Need my job have 3 boys and a not so well husband to support! I’ve been department manager for the hardware and paint for 8 years now.
I need corporate to call me now or email me
Walmart is a big joke. My credit card was illegally used at one of their stores in Chalmette, LA. I live in Memphis, TN. I called the store in Chalmette and was put on hold for over an hour. It finally just hung itself up. After I finally got in contact with a manger, her name was Jennifer, she basically told me she couldn’t do anything. I then stated the card should’ve been matched with the I.D., especially in the amount of the charge, which was in an excess of $400. Employees should ask for the I.D. when a card is used. The one in my city does this. Every time I use my card, no matter the amount, I’ve been asked to show my I.D. This should be a company policy worldwide.
Thank You,
Christopher
I need help getting my job back after 5 years of work and with this company I need help. Please call. Me. 516. 870 XXXXX thank you. All help is welcome. Thank you.
Walmart f**king sucks the money card people stole my money and I can’t use my card even tho I have a balance they don’t wanna help me so I will prosecute to the fullest extent of the law!!! Y’all shouldn’t play with peoples livelihood.. Especially if its a prepaid card that means its my money and y’all causing me to miss work…y’all f**ked this time
To whom it may concern,
My name is Glory Smith I am a current associate at Walmart Store 0780. I am sending this email because up until febuary of this year I was doing Department 82. My primary position is a cashier. I had inquired about getting paid for running department 82 and at first I was laughed at . I also asked to be given department 82 so that I could get the pay of a department manager. I did everything from setting mods, ordering, price changes, vendors, and etc. everything that is required to run a department I did. I did it very well. There isn’t nothing that I couldn’t tell you about that department. I ran department 82 for well over 3 years all that I ever wanted was to get paid for the job that I was doing. I was doing a department manager job while getting paid cashier pay. I was told by co-manager Tammy Burton that she would see if I could get department 82 or at least get paid for running the department. I was later told that the department could not be given to me as my primary position and that from that point on that I would only be doing my primary position as a cashier. I was also told that I would get paid for about 3 months or so for running the department in which I still haven’t received. It would be for as long as Assistant Manager Penny was over the front end. Assistant Manager Penny is now working at a different Walmart. I have worked for Walmart for almost 11 years I know how to do so much in that store, I don’t think that it is fair that I would only get 3 months or so pay for a job that I did for well over 3 years. I was told all this back in February it is now July and every time that I ask about it I seem to get the run around. I have put in my notice and Friday of this week will be my last day, i would like to have a response be before my last day. It is greatly appreciated. I can be contacted via email or by phone.
Thank You,
Glory Smith.
contact info: email- gdsmith12@XXXXxx.net
phone: 470-269-XXXXx cell#
770-657-XXXXx hm#
To whom this may concern;
My name is A D Riley, I ordered a red futon couch on Walmart.com on 6/19/2014. I paid $247.00 of my hard working money and I was initially told my order will be here at my home on 7/9/2014. How Ever I didn’t received my order # 0063344 until today 7/14/2014. I had to call pilot services which Walmart shipped my order through and demand for my order only to received my order, open my order and discover my futon couch has no legs included in it which are supposed to be with the purchase. I initially email customer support due to the website not given any contact phone number to speak with them directly, only to find out how sorry they are and wow!!!!! they are going to refund my shipping which will take 7 business days… (yippee!!! ☹ )
I then googled Walmart customer support number only to speak with David S 72737 who advised me that my couch came from an outsource and he had to leave them a voice mail to contact me. That is so unacceptable, I then ask to speak with his manager which he then transferred me to the most arrogant “floor manager” in the United States, Sean D 72005 out of Denver Colorado. Sean informs me it is not his job nor company policy for them to reach out to the outsource, manufacturer who built this furniture. Sean stated to me at least 18 times on our call that he “will not be contacting the manufacturer as a customer service manager to better assist and support me because he isn’t required to and it is not in his job criteria nor policy”. Sean advise me his manager name is Rich D who is in office from 8-5 MST but will not let me leave a voice mail nor transfer me to him. I also asked Sean for the corporate information so I can send this letter and Sean advised me that I can obtain this info myself online, which I did. I asked Sean what is he going to do to compensate me, he states all he can do is offer me 10% off my next purchase!! well yeah right Walmart!! I shop Walmart.com and Sams club a lot! I and a choice plus member @ Sams which they just upgraded me to a discover card but after this experience I will be limiting if not boycotting what I buy from any Sam Walton stores!
As a customer I don’t understand why I have to contact some manufacturer which is “WALMART’S” outsource!! I ordered my product from Walmart.com personally, I contacted who I paid my hard earned funds to only to be told by a “MANAGER” that it is not in his job criteria nor “WALMART’S” policy to ensure I have my product!!!! I see Walmart didn’t have a problem transacting money from my bank account but they failed to deliver my entire order!!! I should not have to contact anyone else with this issue due to the fact my order was placed at Walmart, not Acme furniture. I feel it is Walmart’s job to contact their outsource and also walmarts job to provide me ith the product I ordered! I spent over an hour on the phone w/ Sean with no resolution. by the way he also told me “we can talk all night yet and still the answer will not change, I personally have to call Acme myself because he is not doing so”!!!!
I am highly upset with a futon which is currently resting on my floor as a mattress!
Thank you;
A Riley
hello
I’m an employee at Walmart and one day I clocked in and had two get right on the register because it was very busy, I think I may have asked one of the other cashiers or maybe even my Csm to hand me a drink cause I was gonna pay for it as soon as I got off the register it was a energy drink i work overnight and needed to stay up, when I got off the register I went through a different lane and paid for my drink and I asked the cashier to ring me up for another one cause I’m going to go to grab one,which she did I continue by taking some carts out, when I get done taking the carts out I grab my drink and I lifted it sold my CSM could see it and I told her hey I paid for this I’m just now grabbing it. and that was it probably oh week or so later the ap officer and some guy from the head office or whatever but I guess he’s with loss prevention or something cuz I never seen him before and I guess he’s the person that confront the thief or whatever he don’t work in the story so he’s some big shot or whatever I don’t know they call me to the back office and said that they saying that I had stole a drink and I told them there’s no way that I grab something I didn’t pay for it the guy continue to try to make me say that I forgot and the ap officer said I absolutely did not pay for it cuz she watched the whole tape the whole nigh, after I begged her and pleaded with her to continue to try to look it up because there’s no way I stole it she finally looked at the Upc code and seen that two of them was paid for.I don’t know if it’s a case or whatever but I just can’t get the fact that she accuse me of stealing out my head especially how she talks to me like I was just a thief for $1 energies drink, now I know it could have been on me just a little with like a behavioral effects being that I paid for a head of time or drink it before I paid for it or whatever but if that was the case I should have gotten written up or fired for breaking policy or something which I don’t know of its and the policy because I see so many people doing that I thought is long as it was pay for it was all good but to flat out called me a thief is just wrong.
on 7/3 i went to myfamilymobile.com to make my monthly payment of 147.00. i received an error message stating that the site was unable to process my payment at that time and to try again later. When i attempted to the payment again it withdrew more then was authorized. 436.20 was withdrawn from my account. I immediately called customer service who advised i had to wait ten days before they could process a refund. I have made several calls, over 6 hours on the phone and have been lied to by supervisors and even someone named richard who stated they were a senior operations manager. I work hard for my money and i have to be on a budget. My budget does not allow for an extra 289.20 to be removed from my bank account. Unfortunately my children have to eat before the 10 day waiting period is up to correct an error on your end. Also other bills are past due. My internet service will be disconnected after midnight tonight and i have to have internet service for work and my college classes. I was not offered any type of apology by anyone as of today. I was not offered any type of reimbursement or resoultion. I need to know what walmart can and will do to remedy this immediately. I expect contact immediately and an immediate resolution. A complaint has been filed with BBB and i have been using and will continue to utilize social media to my aide as needed.
I tried calling on two different number with no one answering the line. I guess you must have a lot of complaints. The price on the shelf is different than the computer check out price. Why isn’t the price on the shelf the same as the computer check out? This is against the law to have two different prices. The Riverhead, New York store has done this to me twice now. This is going to be reported to the BBB of Riverhead, NY
Hello Sir/Madam,
I am writing this e-mail for the following order number which says that the order will Arrives by Tue., Jul 8, 2014.
Walmart.com order number: 2677213-175840
Shipping Arrives by Tue., Jul 8 2014
FedEx SmartPost tracking number:
61299997988621307180
I order the item for my parents who were visiting me and their return ticket was on July 8th 2014 at 10:30 PM. As the order confirmed that I will get my shipment by July 8th 2014 I purchased the item hoping the item will be delivered by 8th. The item was not delivered on 8th and I called three times the CSR number. Once on July 7th to inquire about my shipment and the CSR says that I will get the shipment by July 8th and if I didn’t get it by July 8th then give them a call and they will take from there. I asked if he can make arrangement to ship it to India if item is not delivered by July 8th and he says yes. I asked that because my parent were returning to India on July 8th and if they didn’t received the packet on time then the shipment had to be ship to India address. When I called the CSR 2nd time on the July 8th after not receiving my packet on time then I asked if they can ship the packet to India or I can ship the packet to India and they can reimburse the expense. The CSR said she might be able to do that but she need to ask her manager but after 5 minutes the phone disconnected with no answer from CSR. When I called the third time the Supervisor says that she will give $15.00 credit as compensation for not delivering the item on time. I wanted the item and gift it to my parents. As they already left the USA now I have to ship the packet to India.
Since Walmart promise to deliver the shipment on July 8th and the shipment was not arrived on time therefore now its Walmart responsibility to make arrangement to ship packet to India or reimburse the expense that I am going to bear. I would like Walmart to come for the resolution regarding this matter.
Your help in this is highly appreciated.
Thanks
Pankaj Mittal
Mr. Michael Duke,
I am an ex employee of your company, let go do to my own faults of not following up with managements approval of absentees do to both personal health and a family member who is no longer here. i am in no way trying to buy sympathy or get it, and i am not trying to get even with anyone. i am writing this to you to be more informative to you about the situations that are going on in your stores.
let me start by saying i have worked in retail, in different aspects of it for over twenty-three years, i have found the helping of customers or guest is rewarding and fun. this was not my first choice in life but i fell into it and fell in love with the idea of being that one person who could stand in and give them the best experience of their lives. I know you understand this concept because you have stated it before, make the customer number one, and it is in written and practice in the foundation of this company.
In saying that, going back to the issue at hand. i had only work for wal mart a short time but i had noticed at this paticular store that favoritism goes stronger than hard work, and one rule for one and another for another, like i said i have done this retail work for awhile now and in all my years of doing this i have never dread coming to work until than, i mean when your first hired in you are in the personnel office over a couple of days studding the computer and all the policies, but for what, only to be put on the floor and have none of them followed. I know that no one is perfect but if your going to run a store smoothly you have to follow policies…for the better of the customer and the associate, and in this store they have issues of your second belief of treating each other with respect, as a worker and a customer i have witness countless times the front end supervisors or those put in charge totally disrespecting both cashiers and customers, causing some if not most to rethink about being there, you and i both know if the front line of support ie,. the cashier aren’t happy this will affect the customer and their choice to even come back. and without them there is no store. i feel that someone besides the store manager who i have heard raising his voice at his workers should come into this store and investigate all shifts, and fix the problem, someday i hope to return to the store and work again because i believe in the foundations that have been placed in this company but not until it is fixed.
thanks for your time and i hope this gets to you and not your secretary so that you can personally take a look at this problem.
Currently ,directly behind my home a new Walmart Marketplace is under construction (former Food Lion location) South New Hope Rd. Gastonia NC. I am excited to see this new “marketplace” come to our neighborhood, although with the rumbling house and red dirt on anything that will sit still… a gift card to the store or car detail would be nice.
Thank you, Loyal Walmart (covered in red dirt) shopper.
Cindy Drum
704689XXXXx
XXXXx Linda St
Gastonia, NC 28054
I am delivering a load to Walmart distribution in los lunas I called to confirm time and was cursed at by security with him saying it is not his fn job to tell us times and us stupid truckers always calling for this bs and he continued to curse at me I would like a call back from someone or email please. this was very uncalled for.
Apparently Walmart could care less about their customers! WALMART needs to hire and TRAIN more people!! No one probably doesn’t even read these messages but just in case someone does I mise well take more of MY time to write this. On June 30 I purchased an air conditioner for Site to Store and tried to cancel the order ONLINE a few hours later deciding to purchase a different air conditioner. There was no way for me to cancel this order online as the ‘directions’ tell you to do. So I sent an email stating the issue and wanting to cancel. Not feeling comfortable with this, I also called Walmart and assured that the order would be cancelled. A few days later, I receive an email that the order has been shipped. So I call Walmart and after being on hold for what seemed like forever, I am once again told that it WOULD NOT be charged on my card. Now I get an email saying that my order is ready for pickup!!! AND my VISA card was indeed charged!! So I call customer service…..15 minutes wait time…..who tells me to call the local store and tell them that I do not want the item and to issue me a refund. So I call the store who tells me that I have to make a special trip to the store to sign for a refund. Are you kidding me???!!!! This was NOT my error and gas isn’t cheap! So then I call the corporate office who sends me to a priority line which I AGAIN have to wait another 15 minutes to talk to someone who tells me that the manager will call me and if I cannot get help there, I should call the Walmart.com number………..which is the freaking number I called in the first place!!! BAD BAD BAD BAD BUSINESS WALMART! I have shopped at Walmart since they opened but because of this and other recent problems with lack of cashiers, stock depletion, etc. I think it’s time I begin shopping elsewhere.
Walmart store 5422 is a store that needs to be investigated. The Store manger is the first I would like to discuss. He is blatantly disrespectful to all his assistant managers. He is does not function well with the hourly associates. The co mangers in this store harass the assistant mangers with no abounds. In the past 6 months, 6 members of management have been fired or forced to quit. The co mangers do not follow corporate policy when it comes to coaching its management team. One example is that during coaching, white and black, male and female should be present for the session. THIS IS NEVER THE CASE. Co managers from sister stores are allowed to to talk with disrespect to all. There is also fraternization with upper management and hourly associates. Corporate need to investigate this store because it has fired several key members of management, and hourly associates that have truly made a difference in service to the Walmart company. If Sam Walton knew the rules and policies of his hand book were being blatantly dis respected he would make immediate adjustments. The employees at store 5422 live in fear and anger because of the way they are being treated. I hope this email gets the due attention needed because Walmart reputation is at stake. I also know when this store fires someone, they threaten the associates that they will keep them form getting unemployment, please do not let this happen again, because the management team at 5422 will do this. For example investigate the latest firings of a associate this store
The same thing is going on and more the store. 2916
I was told that my credit limit on my Walmart card has been reduced after Walmart received a payment from Card Security. I asked the account manager, Amanda, why did my credit card come up for review after, the payment was made and not before? , and she answered by saying that “the company does a credit check on selected customers every four to six months to see if the customer’s credit line should increased or decreased.” I said to her that “it’s funny how Walmart does this on my account after this payment was made on July 3, 2014.” Another thing that is very upsetting to me is how Walmart was holding on to my payment given to them by Card Security because the payment was a large amount. When I spoke with Amanda, she all of a sudden released this payment to give me an available credit to spend, but before that I had to wait until 7-21 days before this payment could be released.
I think that Walmart is ripping there credit card holders off and this needs to be looked into and they need to be reported and fined.
6-15-14
We were first told that they had two, one on display and one in the back but he didnt have access to the keys and didnt know how to do that. But if we ordered it from site to store someone would probably be able to pick it out and we would be able to get it tonight or tomorrow at the latest.
Then around the 20th I returned to the store and talked to Daniel at Electronics about seeing if someone could just go back and find it he said he would get it all straightened out. Had another CSM called up along with the assistant manager only to find out it wasn’t there and that they didnt have any on stock nor did they carry that particular model in the store at all. This all took over an hour and a half to accomplish just to hear well maybe if you come back in a few days it will be here cuz its not even due to be picked up until the 27th. When asked if we could just switch the comps out with another one of equal value if that would be okay because they had one toshiba back there but it was a different model number. Daniel said oh I don’t know if they could do that at all because it was ordered site to store and they hadnt received it yet.
6-26-14
Then I received an email to review the item. So I could recommend it to people or not. Got extremely upset over that one and tried brushing it off.
6-27-14
Started losing it by now because I had been checking my email daily up to five times a day because it showed it was only 3 hours away and in transit to my store for pickup on the 20th and yet here it is the only day it shows i can pick it up and it is stil 3 hours away like it was a week ago. I then replied back to the product review email. Then called wal mart being on hold several times for Brenda from Jewelry and Ben from electronics to figure out what was going on . Only to be told it wast in and no one knew when it would come in. Because no one seemed to have a clue as to where this computer was. Finally I had had enough and went to wal mart again and asked for my money to be returned. Explained it and then they said it shows on here the soonest I could pick it up was on the 21rst but no one knows where it is. So the manager ends up giving a refund after hearing i will go back and pick out another one to replace it. Upon going back and looking at the laptops I get to see a woman walking away with Brian with the only laptop that was close to the Toshiba we ordered that we were gonna get to replace it. When talking to Brian and explaining things he said he would check.Once he did it said it shows we have two, one on display and one in the back. He then took the time to go in the back and look for the mysterious one that they don’t carry in the store at all. But while he was in there I seen another Toshiba for the same price in one of the other locked sections. I grabbed it from the outside of the cage and read the number only to find out it matches the one I ordered. So at this point I hold the box and will not let anyone use keys to take it until Brian returns. Brian comes back and says I am sorry there ist any back there I said thats aright cuz I think this is the one I am after. The original one I had to order. He checks it and says I am right it is the right model. And as he is ringing it up he chuckles and says look its from dot com this was probably meant for you. It wasnt til I got home that we seen my name and shipping address on it. It was mine after all. So God knows how long it had even been there and Brian had not even seen my name on it when he sold it to me. Therefore he or anyone else for that matter could have sold my name and address to any customer that happened to come across it. I am not into sharing my personal information with anyone. And I sure do not want my local wal mart to do that. The worst part is, is that on the pickup thing that shows that the 27th is the only day I could pick up this computer….They did not even have a truck that day and it says that there is a delay in shipping showing it should be there by the 22nd of June. Which usually if there is a delay that means later rather than sooner???? And not to mention after I bought this computer I check the tracking to see if they have any clue where it is….Sure enough it is still in transit from 3 hours away and even today July 3, 2007 it still shows in transit from 3 hours away. So I would like someone to explain to me, how one employee has no clue what to do, three more employees say there is nothing they can do because they dont even carry it and they cant excange it for something of similar value. Then having three more employees not having a clue but pretty much holding the money hostage until I agree to buy another one, then having the one helpful employee sell me my own merchandise without noticing my personal information is on it. And having this wonderful site to store option that delivers without delivering it because even though it is in my step daughters possession it is still from the 15th of June until July 3, 2014 in transit from Marcy NY??????
sorry july 3rd, 2014 not 2007 I am still very upset over all of it.
Recently, I was looking for a particular item. I traveled to several stores in GA one day. Stores I visited were McDonough, Stockbridge (Hudson Bridge Rd), Morrow and Ellenwood. While I was in the Hudson Bridge store, I found a sports type bra that I liked but definitely was not iin it’s right place. Someone had just laid it there. I looked around and around and couldn’t find any that matched it. Brand was “Simply…”. Two ladies were working the night shift and were complaining about people in the store and co-workers, etc. I interrupted to see if they could tell me where I could find the others of that brand. The stopped for a minute but said they didn’t know that brand. They had no idea and didn’t wish to be bothered. From their conversation, I could tell they have been working there for some time and in that department. Just as I was ready to give up, I found the brand and there was a whole section with the name down one entire row. It was apparent they didn’t wish to be bothered.
This same night, we stopped at the Morrow store. It was around midnight. My husband and I are both disabled. We were riding around the parking lot to see if we could locate a mobility cart. Found one, but someone ran up and took it just as we pulled up. The security lady was riding around in her truck. I got her attention and asked if she could go inside and ask for someone that works there could find me a scooter. She said she didn’t know but did stop reluctantly and went just inside the door where the carts are stored. She came back and said no, there’s no scooters and would not go in and ask someone. A bit later, saw a lady get off a scooter, so my husband who has a newly prosthetic leg and recent surgery on his right foot, got out with his walker to go inside to retrieve the scooter for me which was a real struggle. This really frustrated me.
So as I came inside the store, I drove the scooter down toward the end of the registers that were open. I asked the lady if she was the night manager and she stated yes. There were many buggies with merchandise in them that she was trying to sort. I asked if she could help me? She said what’s the problem? I started to relate my story of what happened. She never once stopped or turned around to listen or speak to me. I finally stopped my conversation and asked her if she going to stop and listen to me? She said I can hear you. She continued on with her sorting and never missed a beat but definitely was not interested in hearing my story and never even turned around to look at me. So I said, that’s okay, you’re not interested in helping me. I did ask her name – which was Carla. That was so rude and she was the Manager in charge that night.
Your company is making this big promotion, having your employees wear big blue buttons with the words “How can I help you?” There are so many people out there wanting to work. Why are you hiring people that are so disrespectful and rude? You’re missing the mark too many times.
On the flip side, I stopped at your Hudson Bridge store last Friday evening and there was a large bin of reduced merchandise but just all thrown in. I was on my own personal scooter that I had with me this particular day. It’s not always good using it when shopping because I have a tiny basket which of course, doesn’t hold much merchandise. Seeing me struggle two different employees came over to help sort through to find enough of the party supplies to use for my nephews’ birthdays. I really appreciated their assistance.
We shop mostly at the Ellenwood store. The guys that help clear the buggies and mobile carts, are familiar with us and always good about rounding up scooters for my husband and me.
Customer service is from one extreme to another. I really had a hard time being treated that way by your management team. Step up WalMart and really do what you’re promoting “How Can I Help You?”!
Mrs. Willis
On June 29, 2014, my wife and I went to Walmart in Torrington, Ct. We stood in a check out line for about 10 minutes and when another line opened up, we were told by the cashier we had to return to the line we were in. Basically the cashier was choosing the customers she wanted to check out. Any customer that was African American had to wait.
To add insult to injury, after filing a complaint, we get a call from the store manager who condone the cashier’s actions and quoted store policy. Needless to say discrimination is alive well.
hello mr. terry duke ceo of walmart I am William zirimis previous worker temp at the south Setauket store at long island new York. Please sir if you can clear my no- hire status so I can work at the office store the oldest walmart store on long island. This will help me so much. this way I can assist my ill and handicapped mom, who is 82 and needs my help financially plus. I like to work in the auto motive dept because they said they need a qualified tire & lube tech. thanks and here is my cell phone 631-294-XXXXX
I have worked at a particular Walmart for nearly one year now. Until recently I have had no issues whatsoever, until two new employees were hired. The both report me for the most ridiculous things and even lie about my conduct towards my managers. I recently found out that they have taken their false claims and harassment to the next level and filed a complaint against me to the corporate office. I have never had any issues with any of the many employees or customers I have been in contact with until these two specific employees. I feel as if I am being targeted purposely and that their intention is to derail my career at walmart. I am looking for information and the correct way to handle these events, my managers have said they would put a stop to these false claims several times but they have taken no action. My job may be at stake and I want it to stop. What should I do and who should I contact?
WHAT IS HAPPENING TO WAL-MART STORES. I GO TODAY AFTER CHURCH TO PURCHASE A BIBLE AND OTHER CHRISTIAN LITERATURE, BUT WAS TOLD THAT CORPORATE OFFICE HAD BANNED THE SALE OF BIBLES AND ALL INSPIRATIONAL MATERIAL. WHAT IS HAPPENING TO THIS ONCE GREAT STORE? IS YOUR CEO-DUKE, CFO-HOLLEY JR. AND COO-McMILLON ALL LIBERAL OR PROGRESSIVE AND DON’T BELIEVE IN OUR GOD? I BELIEVE THAT MR. WALTON WOULD TURN OVER IN HIS GRAVE (GOD REST HIS SOUL), IF HE KNEW THIS WAS HAPPENING. MANY PEOPLE WOULD REALLY APPRECIATE IT IF YOU WOULD RECONSIDER YOUR BANNING OF CHRISTIAN MATERIAL. THANKS!
you all should make it a little easier for your customers to apply for a regular credit card I’ve had a debit card for years but it almost impossible to get a credit through you all thank you for listen to my commit
Im so unhappy with the service I have recieved. I purchased my son a bike and had it shipped to walmart store by my home they put the bike on the floor and it was sold. the next week I purchased a 200 gift card once I recieved it the gift card did not work the gift card is still not working and its been over a week. When I call im on hold for 30 mins before I speak to someone and then I get the run around. Im out of 200 bucks with a gift card thats not working!!!!
I purchased a kitchen faucet at one of my local walmarts..It is washerless..It has a bad drip from the hot side..Had original box and receipt..took it back..was told they no longer carried that brand and would have to call manufacturer. .Well box plainly states warranted by Walmart and inside instructions..warranted by walmart..well..Couldn’t get intouch with Manufacturer..so called walmart got routed to 3 different people..last one says someone will return your call in 24 hrs..well it was over 3 days time..get return call and this person tells me to contact manufacturer…hmmm here we go again..I explain about not able to reach them and what the box states that it is an exclusive item sold and warranted by WALMART…so this person says well I will have to have someone from our merchandising dept call you..GIVE THEM 24 HRS..It has now been a full 7 days…IF THIS IS ACTUALLY GOING TO THE CORPORATE OFFICE AND BEING READ..ANY SUGGESTIONS.. (I’ve talked to the store manager and got..Call Walmart Corp office…This was not a cheap item…
would you please fix your computers. we cant get threw the internet for his schedule and his paystub.
I brought a double work light after I put it together I find out that one side did not work. I return the light at that time there were two women working the customer service/return counter I show them the light and was told no problem just go and get another light when I return there were 6 people in line I was already being help but was told to go to the end of the line. Since I was already getting help I ask for the manager Amanda who was very nasty to me. The people in the line told her that I was in front and was being help but Amanda said no way I would have to go to end of the line. At that time I took the work light back and will be back at the store on Tuesday to try to exchange this light again. The store was on RT. 206 in Newton I am a good customer of yours and gave a credit card.
I submitted an application for the Wal-Mart in Fayetteville,TN.Could the person reading this PLEASE find out if it went through the system correctly,i would very much appreciate it ,God Bless and Thank You Very Much…
How do I report employee / management theft and black market sales ring to WalMart corporate ??
dont report anything. this outfit deserves to be rob hourly. u might even wake up dead.
iwas at the walmart late afternoon the one in elmirage az to buy half gallon milk for my babies so the frys grocery store have them on sale 10for 10 the ad said that you do not have to buy ten but a limit of ten so the walmrat store in elmirage would not honor it the store mgr steve and the asst mgr jesse made up there on rules and walmart advertise they price match all other grocery stores ads that come out on wednesday news paper how can a store mgr make up his on rules the very next day to not honor the sale price the asst mgr was very rude unreasonable iam going to pursue this matter all the way even if i have file a suite aganist them
Earlier this spring I bought a large container /jug of bleach. I had sorted out the laundry and set the container on the floor and proceed to start a load of laundry. When I went to grab the load of jeans to wash I realized the the container of bleach had a small hole in it and had destroyed the load of jeans.
I am a single mom and this was a huge deal because I had to try to buy my daughters new jeans to replace the ones ruined by the bleach. I ended up having to spend almost 1,000.00 to replace some of the American Eagle and Aro jeans.
As a single mom this was a feat in itself and wanted to make this problem very aware.
Sincerely,
Heather Reeves
Today I received two e-mails regarding Walmart coupons and Walmart vouchers. This is a bogus website and am concerned that you should be aware of it. I kept the 2 e-mails in my junk folder. If you’d like me to send you the name of the links I would be happy to do so.
This is a comment, I would like to see Walmart be the first to offer senior help in your stores. Setup a both in front of the store where a senior could bring a list of items they need. Have a place where they could sit and maybe have a free cup of coffee and have one of your employees shop for that person. When the employee is done shopping have the senior come to the checkout area and then have the employee help that senior to there car. I don’t know any store doing this and I belive it would just be another great step for Walmart to keep ahead of the competion.Thanks for your time,
Regards Glen Brydges XXXXX W Star Lake Dr. Elma,Wa 98541
Walmart offers this service online, therefor you can sit at home drink your coffee order then come to our store and pick up your order, we would be happy to help you to your car 🙂
This is my second email to walmart.com…The first one was sent on 6/10/14 in regards to the status of delivery on this order. No response except for auto email. I am very frustrated right now. Supposedly my order was ready to be delivered on 6/5/14. On the track your order screen, under Pilot delveries link, Pilot #: 057856127 all it said was, recovered at destination, not a message like, waiting for contact to deliver. That would have been much better. So I email walmart.com for status or direction on what to do next. No response! So now its 6/12/14, I find a number to call pilot deliveries, I’m thinking I might have better luck with them. The rep said that I was called on 6/5/14 to schedule delivery and left a message. I never received a message! I have been waiting and tracking this deliver the whole time. She said no I called you on this day. So I scheduled a deliver for tomorrow between 8am-12pm. This is very upseting! I work monday thru Friday from 8am to 5:30pm. Pilot does not delivery anytime other than the one given and they are closed on the weekends. What is there policy on after, supposedly leaving the first message? Do they call again, so someone is not waiting on a delivery they think hasn’t arrived?! It’s been 7 days! All in all, I am very disappointed in walmart.com and Pilots customer service. I will not be ordering larger purchases from walmart.com again and I will be sharing my experience with others. I am also forwarding this message to as many corproate walmart offices available. Thank you, Toni Morris
I been going through every step to get my issue resolved but no success. So i really need someone from the corporate office to get in contact with me asap via email by Wednesday of next week. If not i will reach out to the President and owner. Cause this is unfair to everyone who has a complaint about this company and our voices aren’t being heard. I was terminated for going to the hospital to be with my son who had a procedure done to his heart. I was short one check 10hrs another check 5hrs. Your store manager William Hunsucker is very rude and disrespectful. When i put in for a transfer to got to 2 other stores i was denied. And to top it off i wasn’t getting fair treatment there. All this happened at store 5753 in Alexandria, Va.
I was terminated from store 1682 Chesapeake va basic on another associate actions and I want to know who do I talk to because wal mart will here me and know I didn’t nothing wrong and I am the victim here and its not right that Walmart can do and get away with it without actions been taking out on them. Time will tell.
I keep getting the run around trying to contact someone from the corp office . I need to speak with someone in person by phone from corporate office concerning my issues. It is not being resolved when I use the open door policy at my local Walmart. I’m really concerned about the issues.
Walmart in palm springs FL has the absolute worst PR, from associates to management, they are very rude, and disrespectful towards their customers, it’s my belief that because they have become so successful they are no longer concerned with the loss of there costumers that who have made them who they are today, I’m just saying.
On June 17 at approximately 2:15 pm, my son was driving on I-74 east behind a WalMart truck and witnessed the driver purposely veer into the emergency lane to run over a group of ducklings on the side of the highway, My son then drove up next to the drivers side made a gesture to the driver and your driver just laughed. Unfortunately, my son did not get a truck number, just that it was an older man with a white beard and hair, wearing a baseball cap. I sure hope someone there looks into this. It’s employees like that that make you look so bad.
almart in palm springs FL has the absolute worst customer service,from associates,To upper management, Horrible public relations, I’ve never seen anything like it. It’s truly a disgrace.
How do i make a complaint against a zone manager constantly disrespecting employees in front of customers this is rude and i also think he can’t get fired because he best friend with the store manager Kenneth at store 4424 in Warren please let me know thank you
Can someone from corporate contact me; I was transferred numerous times and given different contact #’s; still No help!! I would like to talk to someone about a Christmas commercial idea a gentleman and my grandson created for Walmart!! please advise who would be willing to listen. Thank you and God Bless
Hi I was terminated from Wal-mart on May,29,2014 for excessive absences due to a funeral. Anyway, my termination is not my matter of concern. I had received a check I had to go pick up from my manager Melina Romero, the check was for $287.91. Now to my understanding, all employees are supposed to receive our bonus that we had earned from previous sales. Now, before termination the pay period had ended and should have been on my last check just like all my co-workers had.
Thank you for you time in reading my concern.
I placed a order with walmart online and it was just absolutely a horrible experience. On May 16th, I ordered a Elmo booster seat and my merchandise was suppose to be sent at the Walmart in MA. After waiting about a week for my merchandise I received a email from Walmart stating that my merchandise was ready to be picked up at the Walmart in Texas. Helloooooooo, I live in MA. This is the second time Walmart has done this to me. Last time they sent my online order to Walmart in Florida. We are now in the month of June and I have not received my merchandise or a refund. Every time I would call, the representative’s would be very nasty and rude. Every time I called they would tell me that my booster seat is on its way. Weeks later and still waiting, I received another email from Walmart stating that the booster seat is out of stock and that they were going to issue me a refund. I’m still waiting for my money. How could Walmart treat their customers like this? What gives them the right to steal from customers. Not only I didn’t receive my merchandise, but I didn’t receive my refund. As long as I live, I would never buy anything at Walmart online again and I’m going to close my account with them. They are very dishonest. I was reading some of the complaints and something really have to be done about this. Corporate need to step up and do right by the customers. They really need to look at who they have working for them. When u call or go into any of the Walmart stores, most of the employees are very nasty to the customers and this includes walmart management. Even when u call their online department, majority of the reps are terrible. When I placed my order, of course they were very quick to take my money out of my account. Just like Walmart took my money so quickly from my account, they need to issue me my refund the same way. I wouldn’t be surprised if someone from the inside is taking the customers merchandise and signing for the merchandise. They lost my trust and never again.
I am an associate in Plymouth NH store number 2758 and want some in my market area office to contact me imediatly, I have asked for the phone numbers and they will not give them to me. I have an issue that needs attention NOW. I have gone the store manager and co manger and the assistance with No reaponce or help, please get in touch with as soon as possible. Thank u DKA.
Below is an indication of how customer service at wall mart gives me the run around. This started as a simple request to make their web site better and easier. The useless customer service dept, is not interested in fixing anything. Just close the the item and make those solved issues look good.
Note that the place they sent me is exactly where I placed the problem. What a way to treat a customer. The C.S. people have no clue. I have tried the last 1/2 dozen times to try to send it to the Web People, but it gets intercepted by CS.
I think wal mart corp needs to hire an outside firm to see how good their cs people are.
++++
Recently you requested personal assistance from Walmart.com Customer Care.
Below is our response and a summary of your request.
Reference#: 140604-001928
Response email (06/05/2014 12:01 AM)
Hi Tony,
Thank you for bringing this matter to our attention, we sincerely that you experienced problems with our website during your visit to Walmart.com.
In order that you concern reach the proper department, please provide us a feedback: corporate.walmart.com/contact-us/store-corporate-feedback
If you have additional questions, please reply to this email and we’ll be happy to assist.
Sincerely,
Walmart.com Customer Care
Customer email (06/04/2014 09:37 AM)
Man do you guys piss me off. For about 2+ years I have been complaining about “my store”. All your customer service says “we are sorry blah blah blah”.
I hate hate using this site.
1. Your to stupid to be able to store my store number in my account when I log in. Are your tech people to stupid to figure it out. 1 lousy field in the account data.
I mean every where I go it is done.
All I get is lip service for the useless customer service.
Are you all so dense that you don’t know that the zip coden used is the one of whatever isp server I happen to be running from.
2. Your search sucks, search for electronics you get dog food. sigh!!!!!I
Don’t bother having some C.S.R. person call me because your brain dead manager is only interested in their metrics so that they can get that bonus for a job well done.
WOW I just noticed that i have to enter my info below. you dopes, I just logged in, all the info is there what sheer crappy programming.
Don’t Call, don’t bother
[—001:001355:06998—]
I would like to Thank you for the low prices so I am able to save money for my future. I also would like to acknowledge the grief your company must have to endure. Individuals do not have to work at Walmart if they do not like wages and I understand you promote quickly to hard workers. I feel America has lost sight of how you work your way up into world. I saw the protests NYC, you do not need that city, from my understanding they are almost bankrupt. Do they not understand why the state is in this condition? I wish individuals could understand the business aspects of this country and quit looking for handout and focus on handup and not being so self-centered. I was raised to work hard, start at bottom and work up, be frugal and save, I am 59 years old and have never received any government assistance and find better ways to save and live within my means. Thank you for the low prices and great store!
where are america jobs let me think o i know gone over seas where people
work for $2.00 a day r u say for peanut . they take there company over seas
for cheap labor how can america buy product with no money no pay
when u take our company overseas for cheap price and they make cheap
product they break alot it junk wise up amercia
Walmart has truly let me down! On 5/2/2014 I ordered a bridal set close to $400.00 Dollars, and to this day 6/3/2014 i still have not received it or my money and having a hellava time getting a refund. Calling customer service @ walmart.com has been pointless and brought me no resolution only causing me unnecessary Stress (as becoming a new bride is not stressful enough), All i get is attitude like im bugging them to go in their purse or wallet to give me my money, i am about to be a bride on tomorrow 6/4/2014 with no ring. This has been the worst experience i have ever endured. When i asked the last representative i spoke with on 6/3/2014 name edwin, like all those before him they act like i am getting on their nerves, All I wont is my money back for a purchase i did not receive. I feel as though my money has been pissed in the wind, and just disappeared. I feel at this point i should be given the set and my refund for all that i have been put through. Can some please HELP ME!!!!!!!!
Stressed Out Bride With No Ring
I will not leave my name due it will affect my job we are being punished for mansgement mist.ake by cutting our our to nothing or to just four hours for a week when ssked they saod it only a week .why is it thst we have to pay for there mistakes and we are the hourly employees that work parttime .i workat the 0601 store in Sam Angelo tx.tjis is wrong and not fair they expect us to give 100%but they screw us.the information up this is to protect myself.
First and foremost I want to say I had an incident with taking a razor from walmart by a secret shopper. I had taken the razor out of the package just one razor and she seen me do it and so they stop outside and ask for the razor and I gave it back to them was the stupidest thing and embarrassing thing I ever did. I don’t take or steal and never will again.
So about 3 months later 5-27-14 I walked in to walmart with my mom and the secret was in the front talking to a worker and she seen me and I felt like I was going to be followed so I went to the baby isle and got some diapers and just felt nervous and uncomfortable when I peeked around the corner there she was trying to hid behind the baby clothes she seen I seen her and I waved to her and hollered “secret shopper” and she came and said what!? I said secret shopper so proceeded to walk away and she just kept following me like obvious! and so I turned around and said stop following me! stop f***ing following me! its like your harassing me…. the secret shopper than told to me ” Get the f*** out of my store then!” Get the f*** out! so I just turned around in disappointment and couldn’t believe she just said that to me..I was becoming angry at this point but I just kept walking she proceeded to follow me. and called someone and was just talking really loud about 2 minutes later the secret shopper and 2 managers came up to me and my mother and said there was an incident.. I tried to tell them my side of the story but they didn’t even bother listening…the manager told me I had to leave walmart. I was so upset and hurt like I felt like that lady got away with doing that to me and speaking to me the way she did..i mean you represent walmart and telling me to get the XXXXX out! not exceptable at all..I did nothing but let her know to stop following me and walked away a lot of times. I spend thousands of dollars at walmart every year. and for that to happen im probly not going to shop there anymore Target Here I come! totally unexceptable..WOW!!
Twice now i have been discriminated by a walmart employee. The first time when i complained obviously nothing had been done. Now i feel as if i should take matters into my own hands. I have never been so embarrassed and it will not happen again.i would appreciate a call back so maybe someone can make this right.
I received a post card in the mail today stating the I`m eligible to receive a $100.00 gift savings good at Wal-Mart & Target but I had to send them money first. This is a scam here is the phone number and claim number if you wish to follow through you have my permission for a one time transaction using my name to contact these people and possibly catch them
There number # 1-844-633-9988
Claim # : 017303463
Please I have called several times today. I need someone from home office to call me. I was belittled by asst manager in my eval . Which he did not write it down. But I did call him back and asked where is that paper copy I wanted. Had him on speaker phone. I said the things you said to me i have no respect for myself no one likes me ect. I had to leave work today crying and dont know if i can go back . He basiclly told me walmart was not right for me . I have worked 7 yrs I have assts from other stores that will give a referal for me. think maybe cuase someone locked me in cooler awile back. So during convo on phone he says no that convo was between us in front of my csm tho . you can call me My son heard the convo on the phone.
They should be careful on what they say to people they hurt them so bad they might do something to there self. so sad
It’s been nearly 2 months since my wife had ordered a pair of glasses for our youngest daughter from the Walmart Vision Center 7520 Garners Ferry Rd. Columbia, SC 29209 (803)-776-5363. There was an agreement met that we needed the glasses quickly because we received an eye doctor examination that stated her eyes would only get worse without corrective lenses and the lady at the front desk said it would take up to 3 weeks to receive them after the optometrist Dr. E Kyle Mitchell checked her eyes. We waited patiently the first 3 weeks and that was fine with us. At week 4 it was the general run around whenever we asked where the glasses were then a series of excuses and rather than us being lied to they could have just said “we don’t know. But here is the shipping company” then we could have went from there. But instead they keep lying to my wife with multiple answers to stall. Today 05/21/2014 @ 2:00pm I picked up the glasses and went home happy because now my little girl would be able to see at last and her eyes can adjust. My wife took them out of the case and found the glasses broken. 🙁 It was a horrible experience for my family. We quickly called them back and the lady at the desk who clearly knew we were upset tried to play the “You guys yelled at me cause I kept lying to you so I shouldn’t have to answer for the broken glasses!” card but we were not buying it. She then said they would order them again and that they would take up to 3 weeks. I’m trying to get in touch with Karenann Terell the Executive Vice President and chief information officer. So we can get to the bottom of HOW and when these glasses got broken so I can at least know if this sour Secretary broke them after they showed up from delivery perfect. And if she didn’t do it and the shippers did someone can pay for this. I worked at a shipping company for 7 1/2 years and I know if some thing was broken by the shipper its catalogued so the customer would know when it arrived and what condition. I also worked for Walmart in 2 different stocking teams in different states and they were some of the most well organized I ever met. Dr. E. Kyle Mitchell needs to replace the secretary at his front desk and refresh his customer base with a new outlook of people who care about their jobs and customers because those people are clearly the walls between Walmart and happy customers. Walmart CEO or Branch manager for that region please get back to me.
I went to the Walmart on Belvedere Rd. here in Palm Beach County a month to buy a few things. I walked in with the intention of buying Tyler Perry’s Madea’s Witness Protection. Once I got home to relax, I went to open the case and there was no movie in it. Needless to say, the case wasnt tampered with either. I called the next day and spoke with someone in the Customer Service department. She told me to bring the movie back with the receipt and I could do an even exchange. I went in the back towards the electronics and there wasnt any on the shelf. The lady at the front desk couldnt give me a refund or allow me to exchange it for something else. I went in there everyday after that and they dont have any on the shelves. I still have the receipt til this day. Either I get my money back or I will be suing Walmart for stealing from me. How does one punish someone for someone else’s mistake?
I ordered a Visio television off of Wal-mart.com. I had been waiting on my t.v to arrive. I went to wal-mart on the delivery date. I was told by the sales associate, that my order had not arrived. I then returned a few days later to be told the same information. On my “THIRD” visit. After, showing the sales associate my phone and that the item had been delivered they then began to look a little further into the situation. The sales associate found my t.v but would not release the television set to me. I had been in the store from 1:00pm and the time was now 3:00pm and I am leaving without a T.V or Refund! The manager to any avail was not any help. They wanted a copy of my drivers license to release the item. At this point I no longer wanted the item after seeing the handling of it. Later, that day I was told that I could have walmart.com confirm the the sale. The manager then stated if he could now find the item. Wal-mart in marietta off of Cobb Pky is very unprofessional and I believe I will no longer be a customer. The deliver date was the 6th of May and not it is the 19th no t.v no refund and now the Supervisor at Wal-mart site-to-store is telling me to dispute the purchase through my bank….
Ridiculous
Also, in the process of trying to get the television that I had order. Some associates leaned on it dragged it, and it also bumped the counter. I would not want to take this item home.
My daughter ordered over $200 worth of toys for my two young grandsons. One is going in for surgery this week and this was going to be a surprise for him when he came home from the hospital. Well, thank you walmart for sending her order to another state and then telling her that it was up to her to figure out how to get them. They sent her order to GA and she lives in MN. The last place she had something sent to that she had ordered from them and used her card is where they sent her toys. Even though she made sure it was shipping same as billing address when she placed the order. I have advised she dispute with the credit card company and file a complaint with the Better Business Bureau. More people need to start filing complaints with the BBB against walmart and all they are being allowed to get away with. I know I for one will not be ordering from them again. I will shop Amazon or other places. They use to be such a family orientated store. Friendly and helpful also. Now they could care less about customer satisfaction as they feel they are they only game in town. Truly so sad.
As you see my name is Lulaer and the reason I am writing is because I had order a car cover for my car and I didn’t get it because it was delivery on the 16th and online they said the 17th of this month and I have Call and E Mail.no responed at all if I cant get what I order well then I rather just put my money back into my account
I’m writing because I bought some sterling silver jewelry cleaner well while I was cooking supper I put my sterling silver diamond ring my boyfriend gave mealmost a year ago.none to say when I took my ring out it is ruined. the sterling silver has turned white so I call and talk to Sam the 3rd shift manager at walmart in Salisbury NC.I went just as fast as I could to the store. and after talking to her sherefunded the jewelry cleaner but said I have to come back in the morning to talk to department manager,, well if she can’t replace my ring for same price is all I wanted. he paid 98.00$ for the ring and that is all I’m asking is to replace it for one same price cause they didn’t have one just like mine. but the girl working that department said they carry them just out right now. so in mean time my ring is ruined.no the ring didn’t cost a lot but it means the world to me.because it is the first ring my boyfriend went and picked out himself. so all I’m asking is to replace my ring that the cleaner I bought from your store ruined and being the ring was bought there to I don’t feel I’m asking to much.
5-10-2014
Wal-Mart Store # 2482
To the District Manager Steve or the regional Manager:
480-917-0605
I called the Ethics Hotline and was told that I had to bring it to the Attention of the District Manager the UN-Ethical Manner of Dealing of Employee’s (at the Manager Level) at the Store #2482
I Alfred Vincent Angeli was confronted by the Assistant Manager Lindy about Items left on the Floor of Isle #9 at 12:50 or so PM, I had talked earlier (before 1st Break) to the Assistant Manager Brian the two other co-workers were Placing the product on both ends of my Isle #9 at both ends and that I was uncomfortable telling their names to Him cause I didn’t want them to know I had told on them.
Just before Lunch time Assistant Manager Lindy confronted me about the Product on the floor in my Isle #9 I told her straight out that I did not place them there and I was not going to tell who did cause I didn’t know their names and didn’t want them to know that I saw them place it there.(after she left I was pulling more product from the Pallets from the one end of My Isle I saw her talking to the Employee that placed the Product in my Isle and saw her Point and Mouth that I was the one who Complained about the product being placed on the Floor of My Isle.(right after this I went to Assistant Manager Brian and Tom who he asked to be present to hear what I had to say about the Matter I told them the same statement about what Transpired with Assistant Manger Lindy)I told them both that her Point to my isle was breaking my anonymity in this matter and that now the Other Employee was Glaring at me and Giving me Dirty Looks After she Pointed me Out as the One who complained to Management.
Only after I called Ethics Hot line and was observed by Tom did Assistant Manager Lindy come and find me at around 3:20 AM and tell me that we had to Talk in the Office Present there Was Assistant Manager Brian and Manager Amanda Not Once was the Subject brought up that she had Pointed to me Or My Isle #9 right after I was Confronted and Made My Complaint about my Co-Workers.(I feel they are only worried about their actions and not that I am now seen by the rest of the crew as a Whistle Blower and a Rat)and that just her Pointing towards My Isle was a Violation of work place Policy.
I want to talk this Matter to a Higher Level of Management (I know store has Video Footage) this is not how you Treat your Employee’s at any Level of the Wal-Mart Corp.
Thanks for your Time.
Alfred Vincent Angeli Jr
(781)733-XXXXX
Report Number: WMT-14-05-1449
PIN Number: 95BE
amen!
yeah there’s a girl that works at the Walmart where I live in Wisconsin and she runs around the store spreading rumors spreading lies destroying lives and that’s okay to do one associate made a comment about the military a customer didn’t like the comment he needs he was can the next day she still at the store run around shooting her mouth or threatened bodily harm it to a customer and for some reason Walmart still keeping her there
While traveling thru Jennings, La. We needed to stop at your LOCAL Wal-Mart store and found that we were turned away simply because of the large vehicle we were in. Every entrance was blocked to us. I am handicapped and could not walk the distance it would have taken to get in the store. I feel that I was singled out and treated with prejudice. I will make it a point not to frequent your stores and to tell those I know and those who will listen about this injustices.
This is how you will be treated when you bust your butt for Wal-Mart for 7 years: Two months ago, my partner was dealing with some difficult things. He called in to his job that he has been at for 7 YEARS!!!!! As a side note, if you would like to call in 2 to 3 times a week like all of the other employees do at this particular location – just get an FLMA with this store. You may then be able to call in every day if you would like and continue to have a job. Now, if you are just an average hard worker joe, you will get fired. Two months later, before he becomes fully vested around his anniversary date with this horrific corporation – they fire him. Their reasoning – because he called in two months ago! This store has not hired a full time employee in a very long time because they don’t want to give benefits to their hard workers. If you all would like to be disrespected and treated like a number, I highly suggest working for this despicable corporate XXXXX hole. They will suck the life out of you and then when you have started to become an asset that had EARNED too many raises – down the river you go. Very shady things happen at the Fort Collins, Colorado location. Thank you for putting us in jeopardy Wal-Mart.
Sincerely,
Lindsey Wickre
605-430-XXXXX
So true today I got eval and not in writing he told me I have no respect worked for 7 yrs and said no one likes me ect nothing I do is right he is lying my asst use to give me her sign on when shes was off work to do others jobs from produce to meats he said all i did was walk around what i said no way. And said maybe walmart is not right for me I dont lke it there ect i left feeling pretty bad and cant see myself going back. I dont know how to kiss ass just work hard
Formaldehyde Laced LEGGS STOCKINGS???
May 2, 2014, I bought a pair of LEGGS stockings from the Lucedale, MS Walmart for my daughter’s dance. Naturally, we did not try them on before hand, nor did we intend on washing them because stockings are intended to be used right out of a package. Needless to say, to my surprise, after my daughter put them on, she started smelling like a FUNERAL HOME. I thought they smelled different, but just figured it was the new stocking smell, but after she wore them for about 20 minutes, the heat from her body really boosted the smell to the point that I made her take them off so I could wash them. I washed them by hand to keep them from running and placed them in a laundry bag to dry. By the way, she was going to be late for her dance at this point. I then smelled them and thought the formaldehyde was out of her stockings, but thank GOD, they got runs in them because this morning, they still smell like FORMALDEHYDE and so does the box the came in. The UPS code is 074200909821 and they were made in El Salvador.
I have contacted LEGGS to let them know about their product and the dangers it could cause. When you can smell it, there’s way to much for the human body to handle. What if I had let her wear those to her dance and she got sick or worse. It has been known to kill people. Thank GOD I was a parent who know what could happen or I may not have my daughter today.
I called the Lucedale Walmart and they are going to check their stockings but I would check into the supplier if it were my corporation because this is a very dangerous chemical to be using on stockings or any clothing for that matter, especially when it’s strong enough to smell it.
Thank you for your actions to this matter.
A very concerned and disgusted parent,
Selina Dixon
A Walmart gift card that sat in my jewelry box for years was just stolen. What is so interesting is that I haven’t used it in years and today I decided to use it for an online order. Turns out, someone used the card last month to buy minutes on their Tmobile phone.
Nobody has had this card except for me. Nobody copied down the number after it was sent to me YEARS AGO!
The most logical assumption here is that somebody got a list of cards that had not been used in years and decided to use up the available balance. Someone had access to the info on this card and I cannot think of who that could be outside of a Walmart employee.
Hoping someone from Walmart will contact me but I spent a long time today and was given the brush off over and over.
I’m guessing that I am not the only person who suspects their card was stolen from someone with some inside information.
It would be great if someone from Walmart took this seriously and contacted me!
I ordered a 50″ TV on line for in-store pickup. When I arriveed two days later, I was told that I had picked up the TV. I said really and showed them my picture ID and asked who picked it up. They had no idea, looked for 20 minutes for the pickup receipt and when with security in the back just to find that it was probably an inside job where the employee had a friend pickup the TV and sign my name. They reviewed security tapes..just to let me know after one hour that they had to get me another TV; mine disappeared. ALso I called customer experience at Walmart an was left on hold for 15 minutes. What an experience. No wonder folks go to Best Buy
We went to two walmarts last night trying to buy groceries for the month. At both stores after
having to dodge around barricades in the aisles and back and forth on blocked aisles we finally made to the registers with two full shopping carts of groceries. There we found only the self check out open. we asked for someone to check us out. At one store a manager called for someone to open lane seven to check us and told us to go there and someone would be there in a minute. We did that and placed items on the conveyor but no one ever showed up, even after another employee had gone down and told someone we were waiting. We left everything the way it was and left the store and went to the other walmart on the other side of town. we got the the same items and again went to the front of the store to check out. We asked for someone to open a register to check us and were told that only the self checkout was open at night and no one else was at the store to open a register. Again we left the two full carts with perrisable and frozen foods sitting in the store and left. I guess walmart no longer wants our money, we only spend a few hundred a month in walmart. We we look forward to spending it a other stores from now on.
TO WALMART CORPORATE HOME OFICE OR CEO OR ANY ONE WHO CARES ABOUT THIS RETAILER THAT CAN TRUELY MAKE A DIFFERENCE WITH THE DOWN WARD TWIST THIS CORPORATION IS MAKING .I HAVE NOTICED AS TIMES GET TOUGHER WALMART AND THEIR EMPLOYEES AND UPPER MANAGEMENT ARE NOT REACHING FOR A HIGHER STANDARD THEY ARE FALLING SO VERY FAST WITH THE PUBLIC PERCEPTION. THE EMPLOYEES ARE NOT BEING TRAINED IN AN ORDERLY FASHION THEY ARE JUST THEIR TO FILL A POSITION WITH OUT KNOWLEDGE OF DEPARTMENT GUIDELINES AND OVERALL-COURTESY TO ITS CUSTOMERS THE REASON THE STORE IS OPEN AND EVEN THEIR RIGHT.NOW TO WHAT HAS ME AGAIN ALL WORKED UP,04/29/2014 @17:08:52 STORE 4109 SOUTH STAPLES CORPUS CHRISTI TX 78411.I COME TO YOUR STORE TO SHOP AND I ALWAY’S TELL MYSELF IT WILL BE DIFFERENT THIS TIME BUT YOU NEVER LET ME DOWN WITH IGNORANCE I GO TO CHECK OUT AND PULL OUT MY COUPON’S AND SORRY THEY DONT WORK THE CASHIER TELLS ME I DINT KNOW HOW TO APPLY THEM LET ME CALL THE MANAGER SHE COMES 17MINUTES LATER AND TELLS THE CLERK YOU DO THIS AND THIS AND THEY WORK HE DID NOT GET IT OR EVEN CARE HE EVEN TOLD ME THE MANAGERS DONT CARE TO TRAIN THEM CORRECTLY TO SAVE TEMPERS TIME AND MOVE CUSTOMERS ALONG AS I WAITED FOR MANAGER A GENTLEMAN ASKED MY CASHIER TO HELP HIM GET DOWN A $176.00 LAWNMOWER THE CLERK CALLED FOR HELP AND NO ONE CAME TO HELP THE MAN SPEND MONEY IN YOUR STORE .I TOLD THE MAN I WOULD HELP IF I HAD A GOOD BACK AND HE THANKED ME.AT THAT POINT THE MAN LEFT AND SO DID HIS MONEYYYYYYY????? CAN WALMART KEEP ON THIS TRACK AND STAY IN BUSINESS.I WAS AT THIS STORE LAST MONTH AND HAD $18.00 DOLLARS IN COUPONS AND HAD A PURCHASE OF $276.00 AND WAS TOLD MY COUPONS ONCE AGAIN WERE NO GOOD SO I LEFT WITHOUT MY PURCHASE AND WENT TO HEB AND THEY WERE O SO HAPPY TO ACCEPT THEM WITH NO HASSLE.SO IN SHORT I WILL NEVER STEP FOOT IN YOUR STORE AGAIN YOU MAKE ME FEEL UNWELCOME WHY DO YOU EVEN HAVE A DOOR GREETER IT GOES DOWN HILL FROM THEIR. LATER D.CORTEZ
Galveston tx walmart is in need of riding carts three nursing homes rehab center retired community manger not able to get them? Please help
I would like to see Walmart show some support to the victims of the devastating tornadoes that ripped through Arkansas. I’m sure these people frequent your stores. I would like to know what Walmart is going to do to aid the people in their state. Surely you could load up a couple of semi trailers and send these people supplies. Water, canned goods, baby supplies. These things will all be needed. Considering the amount of money you people make off of the shopping public, it would not deplete your billions to help the community out when a tragedy like this happens. Haven’t heard anything on the news about you donating anything. I know logistically this takes a little time, but surely you could expedite an operation like this by taking out of local stores if your distribution center is too far away.
I don’t agree with you. I don’t think it’s Walmart’s responsibility. That’s what’s the government is for. Just because they have they’re corporate office there doesn’t mean they hold any responsibility to that state every time they have a disaster. Your reasoning sets a precedent that just because people shop there (which they do all over America) the company is supposed to set aside money for any public relief. And anytime any state has a disaster, people will ask Walmart to help like they did before and why not, they shop there too. Walmart isn’t in the business of disaster relief, the Red Cross is – that’s their job.
I don’t see why they can’t how about companies do it all the time when there was a tornado I believe down south where the Jimmy Dean sausage company was Johnsonville that is in Wisconsin took two semis and the big grill down there to feed the people that work for the Jimmy Dean sausage company and for the town Jimmy Dean is a competitor they helped out a competitor
Last week I ordered from walmart.com im still waiting and my confirmation says shipped and delivered. I contacted customer service I still havent had them fix this. It was for my daughters bday they took the money out but no items. Ive always loved shopping walmart until now.
I have been a long customer of Walmart since 2002, last year we have a new addition to our family a lovely baby girl. Since her birth our family have been buying baby products from you store(s). Recently our family family have re-located to far east due to work but each month I will visit back to USA for meetings, and each time I will stop by the nearest Walmart to pick up all my baby products, as I feel with high standard Walmart put up for their suppliers everything should be very safe for my little baby but guess what , I cannot even believe this, I have purchased 44 items of baby food from Walmart on April 13, 2014 and after feeding one or two to my baby, my wife found three boxes were expired on FEB, 11, 2014. How can they have this in the store, not to say what happen to an adult to eat expired food, but for baby!!!!! This is really not right, I have email them last week thru Walmart feedback website, but so far I have not hear anything feedback from them? This is so wrong!!!!
My niece was fired last week due to her attendance. Well she has a disability and was in the hospital two days. As a result this gave her more than three days off within a six month period.She had doctor excuses and the manager is aware of her disability. I feel that the store over looked the fact that there is disability act in this country and she falls under that protective law.She has worked there for three years . I’m I to think that this is how walmart treats it’s employees. This took place at charlottesville va store, please contact me at my e-mail address or call my home at 434-245-XXXXX. I need to know if this is how your company conducts business. THANK YOU.
I have had a Walmart Money Card. The past couple of months I have had a terrible experience with customer service and your WM policies on the card.
1. When my card was blocked based on me forgetting my pin number and running the card through three times, I was not informed via email or a phone call letting me know that a hold was placed on the card. The reason I am stating this action by WM is because if you don’t know that your card have a hold on it, you can go to another store and try to use the card and can’t Communication is always good customer service.
2. What took me over the top that I made the decision to close this account was the Monday before the Easter Weekend, I was at my office and login my account and I noticed charges that were not mine. I called Walmart card customer service and they had mentioned that they had put a block on my card. No call No text nor email informing me of this. I informed them that I had no money and I need a way to get my money. Customer service told me that I will have a card with 7-14 business days. It is nothing they could do. I have been without any funds since Monday April 14. I have stopped my direct deposit and as soon as my new card comes I will empty my account out. You should always have an alternative for your customers either go inside a Walmart show them your card an ID and they release funds to you (like a Bank.) or send the card within 2-3 business days. Good customer service works with the customer not against.
Went to the store last night and was falsely accused of stealing shirt I was wearing that I bought months ago in front of my children husband and niece the lady was rude treated me like dirt didnt apologize just shoo shoo im done with you I’ve seen peoples pets get more respect than that she ignored me when I asked any question I felt completely disrespected and and upset if someone falsely accused you shouldn’t they at least say sorry not shoo you off an treat you like you’re nothing I believe this was over bein a bit different an bein frowned upon its a shame im to uncomfortable to go to that store now because we all know wall Mart is going to keep peopke like that to make us insecure imbarase us an not have the decency. to appolgize none the less get rid of someone who categorizes people I can only hope they maby will put them selfs in my shoes and get rid of her she works at the alamogord new mexico mall mart and her name is noreen
I ordered a loft bed from walmart.com for my daughter. I was given an arrival date to pick it up from site to store in Stafford, Tx, so I went to pick it up and they told me it wasn’t there and I was sent an email that confirmed that it had arrived. I called customer service and they said there was some problem and that I should call the store. I called the Stafford store and was hung up on 3 times!!! I called customer service again and they attempted to contact the store also and they were hung up on also!! This is ridiculous!!! They then sent me an email saying what I ordered was lost or stolen. This was absolutely unaccepted and I will NEVER order from them again
The photos are from when I placed my order, I selected the 70″ vizio with 1 accessory which I chose the wireless head set, when I received the email confirmation it was for some other 29″ tv, This is a bait and switch scam, and when I called they basically called me a lair and when I told them I had photos they then said they could cancel my order and do not have to honor the advertising, I also printed the online advertisment and can send copies if needed. I have also filed a complaint with the the BBB, as I asked to speak with a manager they did not have one, when I asked for district or regional manager they didn’t know who it was I finally said okay how about your CEO, they said Google it??? I received the run around with this bait and switch scam, very frustrated, I want my order reentered and honored.
If you order the special off a restaurant board say steak, and they bring you out liver and onions, and they tell you to bad that’s what you get, do you say thankyou and eat it? No because its not what you ordered regardless the price.
went to walmart in Monticello n.y. I purchase a pair of sneakers the box said 13 got home in the box was size 10. i was not very happy.
On Tuesday, April 8, 2014 I was grocery shopping with my friend at your Falcon, Colorado store. I had purchased my groceries and was helping my friend load her basket with her groceries. As I was grabbing a bag to put in the cart the checker started turning the bag holder and one of the black things that sticks out struck my hand. At that time the checker, Bevie, told me I should report it. I didn’t want to make a big deal because I didn’t think it was that bad so we started for home. When I got home I did call the store back and let them know the pain was getting worse and if it didn’t get better I would be back the next day to make a report and the manager agreed.
During the night I did suffer more pain and at one point it did actually feel like someone had put something right through my hand. I took some Ibuprofen earlier and it just wasn’t helping much. The next morning my sister took me down to the store. I could not turn the key in the ignition because the pain was just awful.
I got to the store and asked to speak to the manager. I waited about 10 minutes for her to come out. During this time there were several employees standing around laughing and looking at me which made me feel very self-conscious and I thought it to be very rude. So the manager comes out with some paperwork which she fills out and my friend also filled out paperwork as a witness. After the paperwork was completed the manager just said okay well thank you for coming in and making an “incident” report. That was it. I felt at a total loss. She had just totally blown me off like this was nothing and nothing more would be done and it was entirely up to me from here. My hand was very swollen and you could actually see where the black bar had hit my hand. I asked the manager,Lori if they were going to send me to a doctor and she said no just go on my own and let them know it happened at Walmart and they could notify your insurance. Now you tell me, what doctor’s office is going to let me say something like that, and not charge me for the visit just on my word.
I think this whole situation with your employees and manager was handled in a very unprofessional manner. The manager just dismissed me as if nothing at all had happened. There has been no follow-up call to me at all. I do believe I should have been treated in a more professional, understanding and helpful manner. Now I’d like to know what you’re going to do about this entire situation. You can read your managers’ “incident” report that she had to fill out for me because I could not write.
By the way, the doctors’ report was a contusion to my right hand and peripheral nerve.
Thank you for not taking care of your costomers who keep your doors open. biggest run-around ever!!!
Karen, go to your doctor or any doctor and tell them like they said that it happened at Wal-Mart and they will take the information from you and they will bill Wal-Mart. You should not incur any expenses and keep track of everything you spend regarding this matter even the car trip so that you can be reimbursed. From that point, Wal-Mart will contact you and give you a claim number and you can proceed from there.
Regrards
WAlmart doesnt like to pay im an former employee and i got hurt on the job and they wont pay for my doctors appt or lost wages, kinda crappy worst place ever, a multi million dollar company can treat there employees or customers the way the should be treated. what is the world coming to……
They sure are rude to there employees they have there favorites and its mircro managed now
I am writing in to complain about a sheets store 182 in Bridgeport,Wv. I stop at this store every morning and there is never any coffee ready, out of ice and it has taking me 25 mins to get a MTO with only one person in front of me in line. I travel all over the country for work and I always look for a sheets to stop at. This store is the only one I have ever had issues getting what I need for my day.I feel corporate should check in to what this store is up to they are making a bad name for sheets.
I first got hired with Walmart 12/2004 – 01/2013 and started as a hourly cashier. During the first 6 years working with walmart as single parent I attended the university and got my Bachelors degree in Business. It took me 6 1/2 years to get promoted to a supervisor because I was always overlooked. But, once I got promoted I jumped from supervisor to ZMS to Assistant Manager with the last 1 1/2 year. Unfortunately, I was only able to complete the first 2 weeks of my training and had to resign due to a very serious family matter. I loved my job and was very good at what I did I know if I would of continued I would of gone further with the company. Now What I would like to know is where do I call or speak to besides the HR that is in charge in this area. I have emailed her twice about returning with the company and she hasn’t responded. There are many Stores opening up here within the next year and there’s many opportunity I have also seen many ex-employees from assistant manager to store manager that have returned with the company recently. Some of these Ex-employees just walk out on there jobs and just abandoned there jobs. So If they were given the opportunity to return who can I speak with besides the area HR manager. I would appreciate the help.
On 3/4/2014 i purchased an item from walmart.com and it is now 4/11/2014 and they have repeatedly send me the wrong item 3 times. I would like to have what i paid for in a timely fashion. I will NEVER order from walmart.com again!!
My girlfriend is being harassed by the shift managers and the assistant store manager. Then keep cutting her hours and keep harassing her. Im just tired of her XXXXming home, telling me about what they doing to her. They call her out of her name, and they keep picking at her. They trying to make her quit. The walmart in goose creek sc is tge location im talking about. Theres is one lady that doing it the most its the assistant store manager name Teresa. If nothing going to get done about the harassment. Im just going to have to talk to my lawyer. So please do something about this before I have to go that route. Like tonight April 11, 2014 she call me on her break and telling me that , the assistant store manager is telling people that she is watching her on camera so dont talk to her.
My son was fired today, why because he filed a grievance juset because he wanted to continue working in the department he has been in for the last seven years, so the lady from human resources found a reason to fire him. He loved working there now he is heartbroken.
4-13-14
Karen: help your son find a powerful wrongful termination LAW FIRM, one with more
than four lawyers who specialize in employment law. If he’s done his work well and without any major problems….he should have strong case against Walmart. You and
your son meet with the best of the law firms. they must cover all costs, believe in your son 100% and be a well known law firm. read client reviews on Google/ Yelp. do the
research. He will have a strong lawsuit against Walmart and after 7 yrs working there
the settlement will be very substantial.
I’m sure the settlement will be very substantial
thats tuff I am trying to call corporate they just toldme I have no respect for myself belittled me in front of another employee i left cr ying saying no one likes me ect ect which is a lie still i feel so bad now . How can I go back there!
also saying maybe after all the years I worked for them walmart is not for me!
TO WHOM IT MY CONCERN; I SHOPPED AT WALMART BLAINE,MN.AFTER MY PURCHASE,I STOPPED AT THE NEW HAIR SALON,TALKED TO A YOUNG STYLIST.WE TALKED ABOUT A HAIR STYLE I WANTED AND GO A LITTLE SHORTER.I WANTED TRIM AROUND THE SIDES,( TRIM ) UP THE BANGS,I WEAR THEM LONG,THE STYLIST,AGREED,FOR THE CUT I WANTED.IT TOOK HER OVER 1HR,45MINS,TO STYLE MY HAIR!!! MY HAIR IS SOOOO,SHORT AND BANG’S THEY ARE BEYOND SHORT!! MY WHOLE HAIR STYLE IS A MESS!!!THE SALON MANAGER CAN OVER TO OBSERVE.THEN THE MANAGER CUT AND RESHAPED MY HAIR.I ASKED THE MANAGER ARE YOU TRAINING THE STYLISTS HERE?SHE SAID NO,SHES BEEN CUTTING HAIR A FEW YEAR’S.(( REALLY))???? I PAID FOR THE CUT & TIPPED THE GAL,THE STYLIST SAID,I’LL TAKE A DOLLAR OFF FOR “TAKING SO LONG & THE STYLE WAS A LITTLE SHORT”. I WAS SO UPSET WHEN I GOT TO THE CAR AND HOME.THIS IS (NOT) THE CUT I WANTED!!!!!!! THE STYLISTS ARE TO BE PROFESSIONAL’S,THEN WHY DID THE MANAGER HAVE TO RESTYLE MY HAIR?!! THIS IS VERY UPSETTING.PLEASE GET REAL PRO’S IN THE SALON.I’M SURE I AM NOT THE ONLY ONE TO COMPLAIN,ALTHOUGH MOST PEOPLE DO NOT SPEAK UP. I AM EXTREMELY UPSET!! MY HAIR APP.,WAS APRIL 8 2014 @ 3:00/4:00pm, BLAINE,MN. THANK YOU,LINNEA ERICKSON, BIKERGALXXXXX@GMAIL.COM, HOME ADDRESS, LINNEA ERICKSON XXXXX 95th ave,ne ,blaine mn 55434
I went to a Walmart store to buy a Samsung Tablet. It was $40 more in the store than online. I had to go home and order online to pick up at the same store I was just at so I could get the cheaper price. Walmart will give you a competitor’s price, but they don’t honor Walmart.com prices. That makes no sense.
ok in retail the more hands that touch it the more expensive it is because you have to pay wages which is why I usually things are cheaper online can you don’t have to pay anybody get it off the truck get on the floor stock it
on 3/26/14 a employee at the walmart store on 98 north in lakeland by the name of kelly carris she works in the drugstore dept she is a adult anyway she jumped my 17 yr old she now has a battery charge on a minor and is out on pre trial release she is also known for buying roxies i called the store manager on this and she said she would look into it the girl is still working there this morning when i called to see if my medicne was ready she gave the phone to someone else now i do alot of business there i have not pursued the warafin tablet being in one of my medcines the pharmice knows about it if something is not done about this girl still working there i will get a lawyer involed and the lakeland ledger
To Whom this may concern :
I am here to express my hurt feelings from Gay discrimination at Winfield Alabama Walmart super-center. Me and my Life partner of 4 years has had to endure discrimination from his boss Asset Protection Manager Myra Moss at Work and out of work , this has taken a toll on our Domestic Partnership , she believes us being two gay males in love will ruin my Life Partner Hagen Kelley Smith’s Career in the Asset Protection field , and she has threatened to remove him from asset protection field if we didn’t split up , she came by our home one day and told Hagen she wanted me gone from my own home. This here is a bully of discrimination, I gonna take this to the media if she isn’t not relieved of her duties as a Asset Protection Manager . Today is a day we step forward in to the future of Gay Society and all discriminating Myra Moss of the world will no longer hold us back from being whom we are , it bad when your job is in Jeopardy for being Gay that our private Home Life and that where it should stay , if this issue is resolved in a timely manor I will relay this info to the media , press, news, ect .
Thanks ,
Hi there, I’m just one of the regular customer at Walmart(STC). The other day, to be specific, April 2nd around 6:10-20 ish. My family and I were going around the store and have decided to go to McDonalds. We were about to go through an aisle(#21) that had the lights off so that we can get to McDonalds. There were 3 employees that was just standing there blocking the way. So, we said “excuse me” to them and one of the girl gave my sister the nastiest look ever and as soon as we passed, one of them said “what!? they couldn’t go to another aisle!?” and they all laughed. I turned and looked at them and they were just laughing and staring. At first, I tried ignoring but that isn’t right. I’ve asked the Cashier for her name, she refused. I asked her myself and she ignored me and laughed afterwards. A source had told me she’s one of the CSM. VERY DISSAPOINTING. How could someone promote or hire a person with that kind of attitude? That day, we had three kids with us with a stoller as well. But honestly, with or without a stroller Customers shouldn’t be feeling harassed because they went to an aisle that emplyees were just chilling in. I just can’t stand the fact that she thinks she could be very mean because she’s in a higher position. While eating, I was just watching them because I wanted to speak with her personally. They started gathering up and maybe even gossiping about my family and I because after they talked to the cashier girl, the employees would stare at us. After that, three others done the same. Maybe I should describe how she looks so someone can have a word with her. She was short, very curly hair, white or hispanic. She was wearing a green blazer that day. She is the CSM at Scarborough Town Centre. (Scarborough, ON, Canada) All I’m asking for is for her to change her attitude, apologize to my sister personally when we visit again and maybe even go to school and learn customer service skills. Some people actually deserves her position more than her. If there are no progress, I will report this as a harassment. People do deserve to shop happily anywhere and feel comfortable.
Ordering Online is a joke. Walmart will email & tell you an arrival date & then will change things last minute. I was told by Supervisor Jean in Colorado call center that she would request for another TV shipped out overnight for next day delivery. She did state that will not guarantee will be shipped today & that I would be receiving an Affidavit in a few minutes via email or can access online. This is over an hour and I have not received Affidavit nor can I access online. I ordered this item online since I was told would receive by 4/3. I have called in several times & emailed to confirm delivery date. I have been told via email & over phone that order is confrimed to be delivered 4/3. I called Fed Ex this morning and found out that Walmart has ONLY created label and has NOT requested a pick up. This is unacceptable since I am leaving the Country on Sat Morning and taking this item with me. I ordered online based on the information given to me.
I would like to say that I think you should know that one of your stores in southern Californiais telling ppeople that they can’t hire people unless they apply before a job posting comes out like for example I apply for a different types of positions and when I talked to hr department the said they over night Stocker positions open but they will not interview me for them sense I did not apply for a job before the job postings came out now I worked for walmart before and they have never had rule before and I feel like I am being discriminated on and I would hate to have to get a hold of a lawyer and the company for discrimination you can reach me at 619607XXXXX if you care to discuss this further more thank you for reading this have a good day
When a requisition opens, the system pulls all candidates that have selected that particular position during the application. If you did not have an application in the system for that specific position then you will not fall into that requisition.
If you apply for that same position once a requisition has been opened, you will fall into the next requisition that opens for the position.
I don’t work for Walmart but have previous experience with the company. I know this isn’t what you wanted to hear but this is how the system works.
To Whom this may concern :
I am here to express my hurt feelings from Gay discrimination at Winfield Alabama Walmart super-center. Me and my Life partner of 4 years has had to endure discrimination from his boss Asset Protection Manager Myra Moss at Work and out of work , this has taken a toll on our Domestic Partnership , she believes us being two gay males in love will ruin my Life Partner Hagen Kelley Smith’s Career in the Asset Protection field , and she has threatened to remove him from asset protection field if we didn’t split up , she came by our home one day and told Hagen she wanted me gone from my own home. This here is a bully of discrimination, I gonna take this to the media if she isn’t not relieved of her duties as a Asset Protection Manager . Today is a day we step forward in to the future of Gay Society and all discriminating Myra Moss of the world will no longer hold us back from being whom we are , it bad when your job is in Jeopardy for being Gay that our private Home Life and that where it should stay , if this issue is resolved in a timely manor I will realize this info to the media , press, news, ect .
Thanks ,
Recently we had an incident with an employee at our local WalMart in Texas. He (grown adult) felt the need to call my 4 teenage daughters stupid little b***hes…while they were grocery shopping. Upon them returning home and telling me what happened I called the store manager and complained…he acted as if he cared and would handle it. Long story short the guy is still working there and continues his nasty potty mouth language!!! I think it’s pathetic that he still is employed there…not a very good reflection on the store to have such an ignorant,disrespectful person employed there!!!
I have given careful thought before lodging this complaint. My grievance is directed at the store located in Hanford, Ca.. My main complaint is the store is poorly stocked and generally is poorly maintained. I have mentioned this to store Management on several occasions and is continually ignored. The response is normally, “our store is high volume,” we do the best we can. My wife and I travel extensively and frequent Walmarts in Apache Junction and Mesa, Az. during the winter months. As you know, the Az. stores are VERY busy that time of the year. I have never encountered a poorly stocked or unclean store in the aforementioned areas. I have lived in Hanford for many years, in fact, I recall when the first store was built.. My complaint is echoed by many of my friends, your customers. PLEASE monitor this store and make the necessary adjustments to bring the store to your and the customers expectations. Respectfully, Danny Gilmore
The City of Viola
P.O. Box 406, 199m Hwy 223 South
Viola, AR 72583
Phone: 501-458-2704
March 27, 2014
To Whom It May Concern:
Viola, Arkansas is a small town located 10 miles west of Salem and 25 miles east of Mountain Home, We are pretty much equidistant from three Walmart stores. It is approximately 25 miles from the Walmart Stores in Mountain Home, Ashflat, and West Plains, MO. The center of town is located at the intersection of Arkansas Highway 223 and U.S. Highway 62-412. Viola is home to Viola School District, home of the Longhorns. Shoppers who live in and around Viola travel from 10 to 25 miles to purchase groceries and other consumer commodities.
I believe our City is in a great location to host a store such as the neighborhood stores or one of the convenience stores which Walmart is beginning to locate in various locations in Arkansas.
I was at a loss as to who to contact with this information. Could you please help me direct our inquiry to the appropriate office?
Sincerely,
Lowell Estes, Mayor
PO Box 318
Viola, AR 72583
PH: 870-321-1979
I am Adam living in Cassville Missouri. Just recently moved here 3 months ago. I want to complaint on store 0914 Walmart supercenter. At that store i see the employees work there butts off for overnight stockers and they still get chewed off by the managers that was girls.. The managers are rude to there employees there mad one cry as i seen her walk out of the bathrooms. Then hearing on the intercom or on the radios some people carrying They announce break time. Thats goofing off not professional in my standards. Theses employees should recieve more respect since they are working harding then the managers and recieve little pay. While the managers recieve alot of pay for standing around with there finger up there butt and gripping at the employees. I appreciate what the over nights employee do to stock the shelves. But the managers on the other hand needs to shut up and give them team work if the employees are struggling. Sam Walton would be upset with Wal-Mart if he was still alive. This is not the way the managers are suppose to treat the employees. They are not kids they need more respect for the effort they stick into the store. I also hear gossip at this store manager Kim I think her name is she is telling other employees about other employees business. When you know that’s not allowed. She is not professional to be a manager. I need to see more respect at that store. Instead of managers being rude. Thanks!
I will never ever go back to walmart after the experience I had. we took our car to get the oil changed. where they only put 3.4 quarts of oil and we made it 30 miles and the motor blew up now walmart says the aren’t responsible for my car. they didn’t follow the right protocall for my car. THEY ARE RESPONSIBLE for my car and I have filed so many complaints its not even funny. I have called everyone from tn to Arkansas to get help and no one wants to help us do anything. DO NOT GO TO THE WALMART IN LEXINGTON TN.
Compare una bateria para una maquina de cortar sacate en walmart 1118 silver rd Houston tx 77055 , el precio era de $54 dollar ,al pagarla en caja me marcaba $54 +$ 12 de core charge $4 de tax y 3 de alto has total que era $72 dollar que tenia que pagar por no llevar el core o bateria pero tenia una bateria que le quite a mi carro para poder salvar algun dinero ,La bateria estaba en Buena condition ,mi bateria me costo alrededor due $150 pero Como no tenia suficiente dinero para pagar el core opte por dejar mi bateria ,pague por La bateria $52 + $4 tax y $3 de no se que total que fue $59 y algo, Eso era mejor que pagar $72 los $ 12 dollar que me sobro era para comprar gasolina y poder acabar el trabajo y poder cobrar ,Pero cual fue mi sorpresa que cuando la conecte no servia estaba descargada o algo asi ,al regresarla al servicio all cliente y reclamar mi dinero y mi bateria por logica tendrian que regresar los $59 y algo y mi bateria pero la persona que estaba a cargo se Porto de una forma grosera y con poca atencion ,no solamente a mi si no atoda la gente que llegaba ahi , no se si les dan capacitacion La mayoria due La gente que trabaja ahi y in los Walmart de 290 y tidwell el del beltway 8 y west view son poco atentos siempre con mal humor contestando afuerza , casi siempre estan las filas de gente y 2 cajas o una atendiendo, bueno en fin ,no me parece justo que alreclamar mi bateria no quîsieron no hicieron el intento de explicarme porque no me podian regresar , lo que no me parece jus to es que al no llevar el core si podian cobrarme $72 dollars y yo all llevar el core me den solamente $59 y no regresarme mi bateria que si estaba En muy buen estado, esto lo menciono porque yo tambien trabaje in Ese tipo de supermercados en mi pais ,y nos capacitaban para saber Como desenvolverse y saber dejar los problemas afuera en la entrada del trabajo. ! El cliente siempre tiene la RAZON.!
I just want to say in telling walmart headquarters,that Mrs.debbie martin, did set up associates ,she think s because she a store manager. That ,she can setup her associates,she done this at Turkey lake road in Orlando,Fla.I don’t want to leave my name because I can’t afford to lose my job.I am sorry I didn’t say in thing ,than .I know several associates that couldn’t and wouldn’t come toward because some of associates,still need THEIR jobs.the best thing your company’s to do is fire Mrs.Martin.why should associates keep quiet about this .and Mr.Terry Wilson was paying hi s associates to keep quiet and lots . Of them went to different stores.because they, didn’t lose their jobs.and Mrs.Martin knows she Will ever get fired.and paying customers to say her associates ,smells.when these ASSOCIATES, work hard at these walmart stores in Orlando,Fla and Kissimmee. And Princeton store .these associates lost THier jobs for doing stuff their managers told ,them t o do.is this right. Or walmart stores owners afraid of doing anything because they don’t want to start a fight between the walmart associates,and their manager’s.because they are afraid that these ASSOCIATES .Will walk out and start a picking in front of the stores and call state ,and local news.walmart setup their associates so they don’t have to give them raises.
Clayton Wal-Mart Needs To Do A BIG investigation On The Head Store Manager Toby Williams With His Drinking Problem, And His Two Managers Karley & Michelle ! I am sick of the disrecpect and the sarcasm they show there customers and employees. If nothing is done about them i will go bigger then corporate ! The harassmenting and the attitudes no one needs that when working, if this is fix or seen higher people will be insure with Clayton North Carolina Wal Mart . Talk to the employees ALL OF THEM & Costumers ETC ! this isn’t a safe work place to me with being harassed by my managers everyday of every minute, its uncalled for !
Walmart is the work of the devil. Just read revelations.
I placed an online order for a iPad and the website stated that the item was available for pickup today. Two hours later I ended up canceling due to the fact that the item was not in stock at the store. Reluctantly I placed another order at a store about 30 miles away from this store. I called the store first to see of the item was in stock and they informed me yes. I placed my order, received a confirmation stating that it would be available the next day. I called the store asking why was it changed they stated that they have to wait for the order to come through, but promised that they would fill it ASAP. I then received an email that my order would be delayed up to 48 hours. I called the customer service center and they stated that my order was on a finance hold. She said the finance hold was due to the item and that they have been having a lot of fraud with iPad purchases. I told her I understand that however my purchase had an extra layer of security as I had to enter my VERIFIED BY VISA password to complete the order. Also the funds have already been authorized through my bank enduring payment. This has been the WORST EXPERIENCE with product not delivered as promised. If Walmart is having issues with certain items and fulfilling orders as promised prior to them getting the customers funds, they should place a disclaimer that THESE ITEMS ARE NOT available for same day pick up. Don’t offer something that you know you are not going to fulfill. Not only did I waste time and effort with my first order which was out of stock. I then gave Walmart a second chance to get it right and they failed again. I normally place online items for in store pick up through BEST BUY and they are awesome. The items are ready for pick up in no time. I will exclusively use BEST BUY FROM NOW ON. The customer service has been a terrible experience with Walmart.com and I am a very dissatisfied customer and would not recommend ordering from them. Terrible experience.
Recently my son, an employee with the Willows Ca (a very small town in the northern part of the state) store for over a year, was put on suspension until further notice. To clarify he had been an excellent employee during this time. He was arrested for an alleged crime having nothing to do with Walmart and released on bail. When he returned to work the store manager told him sense a few customers saw the log of his arrest in the local paper he was suspended. He now has no income. He can’t collect unemployment sinse he is just suspended, he has lost his living quarters, and of course he can’t find other employment. I never believed the rumors about the way Walmart treated their employees but after the way Walmart has handled my son’s case I now realized most of what I thought were rumors were probably the truth! For a company that preaches family values, maybe you should show your employees that you will treat them with those same values. What happened to innocent until proven guilty!!!!!!!!
I found a big sewing needle in my daughters bed set that i just received. It poked her finger and was at the top of blqnket by her face . I have pictures and i want something done about this. I need to know how to solve this and getting my money back is not good enough. Im getting a lawyer and taking matters further. I called and spoke to someone and they just said sorry i can refund your money if you send blanket back. This is something serious! If i wouldnt of been up there in her bed when it happened who knows what couldve happened! Shes only 3 yeats old! I need to speak to someone to solve this! Im very upset
Tonight at around 6PM on register 9 in the Delta, Colorado WalMart Supercenter my wife purchased two display items which rang up correctly according to the price tags with bar codes and item description. The employee thought my wife got a great deal but had no reason to doubt the sale. She actually had the sale price on file. When I picked up my wife and was told of these items I decided to see what specials where going on, what luck I found four items that I wanted all with correct price tags mind you, when I started to process the transaction at the same register and employee, the manager approached and told us we would not be able to purchase the items I had a couple of other items that was not the items involved so I continued with that part of the transaction. When I met my wife outside, I guess your manager followed my wife and threatened her and accused her of stealing the items prior purchased with a receipt that we have. She even threatened to call security. I’m extremly disappointed with this conduct when in all fairness I should have been able to buy items since they where actually priced on the correct items. I hope at least a District manager will call my wife at 1970275XXXXX and explain your policy; but, in actuallity just admit this was bad customer service in the most liabel kind of ways.
My family and I recently moved into a new house so we decided to get new everything including the beds we went to a Walmart store for the kids bunk beds but my wife and I ordered our bedframe from Walmart.com on march 1st even paid the extra shipping charges to get it in 2 days I got an email saying the item shipped march 3rd it is now march 7th and I cannot track the item I call FedEx they can’t find the item I call Walmart.com they tell me FedEx picked up the receipt of the item but it was never shipped so now I’m waiting on a replacement bed frame that won’t get here until sometime between march 17 and April 1st.. This is worst experience I’ve ever had when ordering stuff over the internet too bad corporate won’t contact me or let me contact them.. Walmart is a horrible company and they must be partnered with FedEx to just suck people out of their money and merchandize I guess my wife and I will have to continue sleeping on our pull out sofa 🙁
I have been trying now for 10 days to get an issue resolved . I got know where with custom sevcies , the store it self and have had left a number of message for corporate to call me back , not one call returned . They took my money for the item asap now there is a issue and can not get any help , any ideas out there
I really understand your disappointment. If I were you, I would file a dispute charge with my bank/credit card company….if the purchase was made using a debit/credit card provider. Or call 1-800-WALMART and ask for the district/market or regional manager who manages the all the Walmarts in the district. You can also post your not-so-good experience on their Facebook page and Link-end page as well.
I am so Mad! when I ordered this item, it said… pay an extra $2.79 and have you item on Friday 2/28. Is this what you do to get extra $ out of people then send this crap saying sorry it will be there in 3/3. I will never order from you online again and I will be spreading this scam all over FB etc, so others do not have this happen to them. It is not about the $ it is the point! and you do not even offer me my shipping $ back, for a free shipping item lol. Do not offer things you can not deliver! I gave my old coffee maker away because you told me If I pay this extra $ it would be here today lol. Now I have no coffee maker till I get it Monday, if I DO! I have no trust in you anymore! I hope your weekend is better! enjoy your coffee Walmart!.
Cathy Smith
Walmart.com order number: 2677979-73XXXXX
I had to complain about an employee in the drugstore dept at the Morrow, GA store because the women does not do her job as she is ALWAYS running her mouth about her personal life to the other employess behind the counter. Because she doesn’t care about how long a customer has to wait for her to do her job. My wife waited over 2 hours one day waiting to pick up my meds turn to find out that women leaves my meds behind the counter and never puts them out for the cashier to get them. I too expericenced the same excat service waiting over two hours because of that same women. Even the cashier told me that this women does this all the time and never stops talking long enough to do her job. Now these are meds that were called in that we are having to wait for. Now since I had complained about that wome I have hell to pay to get my meds. At this point I am also sending a complaint about this wome to the CEO because someone needs to listen and do something about this problem. And that women needs to be gone or transferred to another dept where she has no contact so to speak with the customer.
On jan 25 2014 I was suspened without paid for something that happen at home not at work I wait for 25 days for walmart in newton to call me back and so I called them back on February 17 to find out if I can come back to work and that same day they told me I was termated they shouldnt beable too it piss me off I dislike newton walmart and I get my discount card today but I cant use it now that is so stupid anyway write me back the answer thanks
Everyone needs to know what is going on at Walmart Pig farms. I believe there is a website that will how you a video of the sick, sadistic torture these poor pigs go through. How would you like to be pick up from your legs and thrown down on your head to kill you. oooorrrrr… Have your testicles cut off without anything numbing you. http://www.walmartcruelty.com will show you everything you need to know. Wallmart you support this crap! Also apparently and there is evidence on the video of this, these pigs are kept in cages where they cannot move, sit, nothing comfortable. You can the pigs SCREAMING FOR THEIR LIFE! You are sick bastards! I have posted this video on fb and are going to make sure that EVERYONE sees what you are allowing to happen. Also chances are, the pork you bought was being fed infested intestines and diahreeha. Go and look at this video, also ten bucks walmart deletes this complaint cause they don’t want the public to know what they support. And if they don’t know whats going on… GET A CLUE IDIOTS! I was appauled, disgusted and saddened to watch how these pigs are treated! Your sick WALMART AND I WILL MAKE SURE PEOPLE ARE BOYCOTTING YOUR PRODUCTS!
Walmart does not OWN pig farms. Fyi.
My wife bought me an Xbox One online in December
For my birthday in January. I didn’t like it so we tried to return it. Under the policy it states if within the 90 days you are able to unless it’s the following exception. Gaming console is not on there. 3 different supervisors have now told us we only have 15 days because it falls under computer hardware.. A gaming console is NOT computer hardware. Under definition and common sense proves that. We have the receipt and all packaging.
We are also being told no one can help us at a store and we have to deal with online support which is a nightmare. On the receipt they sent it says take it into the store!!!
So we have now been lied to on the policy and the receipt and cannot return this $500+ item
Target clearly says ‘gaming consoles’ in their return policy while Walmart tries to deceive you
It does state in the return policy on the website that video game hardware has a 15 day return policy. It’s under books, music & video games.
“Video on Demand cannot be returned. All sales are final and all charges from those sales are nonrefundable, except as otherwise stated in the VUDU Inc., Terms of Service. Video games hardware must be returned within 15 days of receipt. Pre-owned (refurbished) video game software: Defective items can be returned within 90 days with a receipt and the original packaging. Defective items may be exchanged for a different title if the same title is not available.”
I used to work in the drugstore department at store 1434. I filled a complaint about a pharmacist sexual harassing me to a manager at the store because our drugstore manager was on vacation. When or drugstore manager returned from vacation I addressed some other concerns I had and he said that he wanted to sit down with the store manager to get this taken care of and then called me into the back office and fired me. This company says the have no Tolerance for sexual harassment but what I think they meant was they will fire you if you report it.
Get a lawyer, don’t just take that it’s not right or fair. You have rights stand up for them.
On 12/21/13 my husband and I purchased 12 $100 gift cards to give anonymously to people who are in need of food, clothes, shoes. We were so excited to help some people. We gave the gift cards to the minister of our church, a Father Cook, St. Marks Episcopal Church in Palm Beach Gardens, Florida. Father Cook called us today to inform us that 7 of the 12 cards had been returned to him because when these folks went to pay for items, the cards were empty. Imagine their embarrassment. Imagine Father Cook’s embarrassment. Imagine our embarrassment. My husband went to church to pick up the cards and go directly to Wal-Mart in Lake Park, Fl. While he did that I called the store and spoke the the co-manager Mike Monnette. I told him what had occurred and to expect my husband. He said he wouldn’t be there but the Asst Manager, Brad would handle it. All Brad did was copy the cards, copy our receipt. They want to research it supposedly. I would have thought they would have given us 12 new cards while they “research” whatever it is they need to do. It seems to me with computer systems they could have looked immediately to see who or how the cards were used. I also feel they should double the amount to make up for the embarrassment this caused. Or at least donate an additional $1200 to the church for their screw up. If anyone knows C. Douglas McMillon’s email please pass it to me. Thanks.
El correo de abajo fue enviado hace 15 dias. A pesar de que me respondieron indicandome que se iba a tomar medidas el problema continua:
****Escribo este correo con la enorme duda si esto va a servir para algo. He llamado 3 veces para quejarme de lo que pasa en Maxi-Pali en León, Nicaragua y cada vez que llego ocurren eventos contra los clientes si que alguien haga algo para cambiarlo.
La última queja que tengo es la siguiente:
Débito a los constantes problemas en MaxiPalí, decidí visitar otra tienda PALI ubicada en el barrio Guadalupe en está ciudad. Compré una sandía que tenía un rótulo con precio de C$ 20.00 por unidad. Ya en la caja me cambió a C$ por libra lo que me hacía C$50.00. Pensé que era un error de la persona que escribió el rótulo.
Todos podemos cometer errores, lo incompresible es el enojo del cajero. Con una actitud de enojo me acusaba de atrasarlo a él y a los demás clientes por no querer pagar el precio por libra. Busqué al gerente para ir al lugar del rótulo y ofrecer una DISCULPA si es que yo había leído mal el rótulo, o recibirla si es un error de que lo escribió. No lo encontré y fui solo. Efectivamente el rótulo decía C$20.00 por unidad. Me retiré del local molesto sin comprar nada.
Al día siguiente optó por cambiar de tienda y me dirigí a MAXIPALI León, al final necesito comprar mis alimentos. Otra vez el rótulo de la Sandía decía C$20.00 por unidad, y ante la experiencia del día anterior en lo otra tienda, fui a la puerta de donde sacan las verduras y pregunté si el rótulo estaba mal escrito, 2 empleados confirmaron que el precio era por unidad y no por libra. Confiado seguí escogiendo el resto de mi compra y fui a la caja.
Cuando facturan la sandía este marca un precio de C$45.00 y la lechuga que valía C$10.00 marcó C$25.00. Al preguntar por qué ocurre eso si es otra vez el costo por libra me responde la cajera que ese es el precio y que ella no sabe nada. Hice llamar al supervisor de caja y sencillamente me dice que es que están cambiando los precios.
Le preguntó como es posible que cambien los precios a las 12:00 m, tres horas después de abrir un local y con toda la gente dentro comprando al precio que reflejan los rótulos. Busqué a alguna persona responsable que fuera a verificar los precio y tampoco encontré.
Fui y los rótulos habían desaparecido y en su lugar había etiquetas pequeñas con los precios nuevos con una diferencia de mas del 100% en ambos casos (Sandía y Lechuga).
ME he preguntado si eso será una política de Walmart. Esto es una práctica común en estas tiendas. Yo visité muchas veces las tiendas Walmart en USA y siempre recibí un excelente trato. Es que no podemos aspirar a un poco de eso aquí.
Ojalá este correo sirva para que se tomen medidas y mejoren sus políticas y atención al cliente o para que los clientes exijamos no un trato especial sino ser tratados al menos como clientes…..******
WalMart is opening a new store on 75th street in Naperville Illinois. The new store is not open yet. Your associates are working hard to to get it ready for the opening. We have had record snow fall in Illinois and Walmart has not plowed the parking lot so that the workers can get into the store to work. All the parking lots in the neighborhood have been plowed except at your new store. The employees get no consideration.
Growing up my family shopped at your store, even after you moved into Central Park. So it was already in me to continue shopping with you when I moved out and now with my own family. So to say I’ve been a loyal customer is putting it lightly. But I have just about had it. Tonight I had horrible service. Not only was the cashier rude but she had no knowledge of your store policies. Even the “supervisor” she eventually went to didn’t know. First off, she humiliated me when it came to my WIC. The check clearly says “MILK-LIQUID SKIM, 1%, 2% GALLON”. Instead of saying something to me she yelled to another cashier in the lane next to her and said “she has that WIC thing and got all the wrong milk what should I do about it? Should I ring it up or send her so she can get the right kind?”. The other cashier told her that since I got the wrong one it wont go through. Then she turned to me and said rather rudely that I got the wrong thing that I can only have 1% or 2% not this kind. I had to point out to her that it says skim too and that skim milk is fat free milk and that if you just ring it up it will go through fine. She gave me a face and said “ummm ok”. Needless to say the milk rang up just fine. I could have done with out the humiliation though, cause there were other people around. Then she didn’t know your own Price Match Policy. Per your policy “We gladly match the price in the following types of ads: -Competitors’ ads that feature a specific item for a specified price. -Preferred shopping card prices for specific items that are in a printed ad .The following are guidelines and limitations: -We will match any local competitor’s advertised price. -We do not require customers to have the ad with them to honor a competitor’s ad.” CVS has coke on sale for $.99, so I figured I’d take advantage of your Price Match Policy. Even though I was already humiliated by her I was polite and told her before she got to them that they would be priced matched to CVS’ sale. At first when she thought it was just 2 bottles she had no problem with it, that was all I had on the belt. I had to point out to her the other 8 bottles still in my cart. Then she told me “oh I can’t do it unless you have the ad”. So I told her I’ve never had to bring in an ad before, that they are usually at the register or CSM Desk. Again she told me how she can’t do it without the ad and I told her don’t you have one. So then she again asked the cashier at the other register if she had one. Then she wandered off for a few minutes in search of one. During all this I had forgotten that I had picked up the Sunday paper, so I went through it to find the ad. When she finally came back, still without the ad I showed her my ad. She then took it and walked off again to a gentleman who was suppose to be the supervisor and he told me they can’t do it because the ad says “$.99 with card” and they can’t do price matches on those. I had it by this point so I just paid the $3.52.
Why are you purchasing so much soda if WIC is free food to help keep low income families healthy?
I am extremely mad regarding my refund I have been lied to by your customer service. And told I would receive it in a week and now it’s over a month and still.no.refund. And when.I.called they told me I was out.of.luck and to deal.with.it
There will soon be stiff competition for Walmart in Lexington NE. as a new Hyvee going up in Kearney NE and with their rewards card and double coupon and ad match it will be worth it to me and my friends to make the once a week trip to Kearney. Sure Wally martin ad matches but what about double coupons and the rewards card. You are going to have to step it up Walmart if you expect to keep Lexington people shopping in our local store anxious to see if you care or will even attempt to compete. Kearney is only 35 miles away.
Western California is not receiving its normal rain and snow this winter. Unless California gets plenty of water in the mountains this winter and spring, consumers will not be able to buy lettuce, grapes, and raisin in the summer, fall and winter. The state of California relies on most of snow for water in Sierra Nevada mountain range for farming of crops,
I want large corporations to clear land for farming in Alabama, Louisiana, Mississippi, and George. After you clear the land, I want you to grow lettuce, grapes, plums, and watermelons. Second, I want Wal-Mart to purchase cows from California and move them to states where there is rain and grass Unless Waymart Corporation expands their farming in the Eastern States, the company may likely suffer a shortage of food this summer. When prices are high, people buy less cuXXXXbers, lettuce and plums. In addition, when the price of meat is high, people will not buy meat. Remember, blacks and Mexicans are very good workers to hire. They love money.
originally we bought a phillips 46″ tv on 12/28/2013 that was paid by cash on 01/25/2014 we returned that tv because the sound went so we had it replaced with the same extact tv on 1/26/2014 we returned back to Walmart with the other tv for the same issue. so we decide to change brands and go to a visio 50″ we speak to joe the sales rep explain what happen so he tells us hell bring the tv up to customer svr we paid an extra 200 dollars cash we get home open the box and there’s an old lg tv in the box we rush back to Walmart as angry as you can imagine explain to customer srv what happen they call nick the asst mgr who refused to look into the situation or our receipt and proceeded to us he wouldn’t take the tv back or giving us our money back mind u we paid cash he was very rude and obnoxious and didn’t want to be bothered at all so we basically gave a $700.00 cash donation to Walmart. to what I call a non profit Walmart organization this guy nick should be fired for his non communicative skills. store#5295 farmingdale n.y
On 1-15-14 I purchased x2 Simply Lemonade Mango with other food items at your Santa Fe Springs Walmart in Calif. Purchase was made with debit charge. I served my 4yr grandchild some on 1-16-14 she stated it was sour & tasted terrible. I drank some & had to spit it out. Drink did taste sour with bad smell. Since drink is one of our favorite I knew drink was spoiled. Went immediately to your store to return items. Was told by a return PERSON where’s your receipt food items are not returnable without receipt? She was RUDE. ASKED for a supervisor was told to stand to the side so she could help others again was extremely rude to me. Supervisor presented related to him the problem with the spoiled drink. He stated the date of drink had not passed & that I needed my receipt on returned food items. I related where was this posted in your store? Oh it’s not but it’s on our web site he replied. I left the drinks with him since drink was spoiled AND A HEALTH HAZARD. I can return a clothing item or other item without a receipt but not a spoiled food item, really? My grandchild complained of a tummy ache after drinking. Will forward this email to Santa Fe Springs City Chamber of Commerce, Daily News and Health Dept.
My had purchased a “box” of chicken at the deli and brought it home where we live 40 minutes away. Upon opening the box and taking the first piece out I found a long white hair sticking out of the chicken batter.and was stuck in the batter itself. It wasn’t like a piece of hair fell off of someone, it was inside the batter. I took pictures of it but my wife had lost the receipt and then time passed by so it never got reported . Needless to say do not eat the chicken at the deli.
It could have been a chicken feather. Not uncommon in any roasted chicken..
My experience to work at “Wal-Mart” ok so altogether I had five interviews. My first interview was with three people the store manager and two supervisors it was a position open for the garden center. The next two was with the store manager by himself supposedly going to work in the deli. Then other interview I had with the supervisor who was over the deli and bakery. My last interview was with the store manager. The store manager asked questions like ” name a time when you had to give an opinion”, ” name a time when you had to give bad news” , ” how do you prioritize your day” , ” name a time when you had to help someone”, ” name a time you had to get an opinion” now how do these questions relate to the garden center , the deli, and the bakery I was always told that questions would be based off the position a person is trying to get. Now when I got interviewed by the supervisor for the deli she asked a few questions one was “tell me a little bit about yourself “, ” do you think you can handle the deli” then she go on to tell about it will be times I will have rude customs etc….so after the interview she told me I had the job. I did all the paperwork and the computer work they told me how much they would start me off and the same day I took the drug test. I past the drug test and background check. Weeks go by I didn’t here from them. All this happened Dec 6, 13 when I ” supposedly” got hired for the deli. So I heard through the great vine that they had took to cashiers and moved them over to the deli (which was true) so I had a talk with the supervisor whose over the deli and bakery and she told me that she had an opening for the bakery all I had to do was update my app to do the bakery which I did and she said after I do that I would get a call for orientation. I got a call Jan 16, 14 to come in for an interview for the bakery this literally a month later after I was hired for the deli but I never got to do orientation. So I go really didn’t want to cause it was fed up I felt like they where playing games…..guess who was interviewing me once again the store manager this time for the bakery first question he asked ” why should I hire you” , then the next question was ” how do you plan your day? ” once again what does that have to do with the bakery? When I asked a few people who had not to long got hired ( in the deli) the lady told me he asked her one question and it was ” if you where left alone in the deli what would you do”? Do anybody see something wrong with this?? Not to mention but my mother and two sisters work there also.
I was terminated yesterday for supposedly stealing a $25 ITunes gift card. The AP rep Tony that questioned me seem to think he was on an episode of The Closer. Instead of getting directly to the point he went into some song & dance asking me what I would do to improve WalMart….telling me stories about associates that did wrong things for good reason etc….the store AP finally told me exactly what was going on. Tony seemed to be trying to force me to remember a single transaction that took place on December 13th 2013 and/or force a confession. I supposedly swapped out the card…..put the activated one into my pocket and left the store with it. I would not do that. I must have thought
it was inactive and planned to trash it then forgot it was in my pocket. I put trash in there all the time. I was in such an emotional state I did not ask to see the video and I was not offered to view it. I am writing instead of calling the store because I am embarrassed and afraid of breaking down again. I was told about the open door to the manager but fear I would once again get emotional. I have on numerous occasions SAVED WalMart money. I told the previous manager about the front end being vacant 1 day when I reported to work. I told the CSM when money was in the wrong slots in a self check and was giving out 10s instead of 1s. I reported when the overnight CSM did not seem to see the problem with this. I turned in a WalMart gift card that had $200 on it to a CSM. Does it make sense that I would do that and then purposely steal a $25 ITunes card? Yes I have an Iphone but I haven’t used ITunes since Jan 2013 to load some ringtones on it. NOBODY seemed to want to believe me. This is probably a waste of time but I needed to let Corporate know some way about what happened to me.
Reading the comments below, I see that Walmart.com is making a lot of people angry. I applied for tax exempt status in November, 2013 and was told it would take 3-5 weeks to process the application. It has now been over 7 weeks, and I have been lied to on numerous occasions and still haven’t received an answer regarding approval of the tax exemption. I even received a phone call from one man who told me that they had refunded the sales tax on one of my orders and it would be credited back to my credit card within 7 days, but it has never showed up. They will not allow me to communicate with the “tax department”, yet they all say the tax department has control of the application process.
I am writing to inform you of a situation that occurred at the Gatlin location on Friday, December 3, 2013. I was absolutely appalled with the treatment I received. My son dropped his wallet while walking in the store. I found the wallet in one of the aisles. However, all the cash was missing. There was $60 in the wallet. I immediately went to customer service to inform them of the incident. I was hoping they could review the cameras and possibly see who threw the wallet down and in turn catch them before they walked out the door. However, the customer service rep stated “sorry, no manager is responding to the call”. She went about her job ignoring me. I then found another customer service rep who said they would try to find a manager. She came back five minutes later to tell me that the only person who can help me is working in electronics and will come as soon as she can. At this point, I am extremely frustrated. Time is passing. The chances are finding the perpetrator are slimming down. I proceed to go to electronics to speak to the manager. I could not locate her. By the time I got back up to front, my children said the manager “Lynne” spoke to them and told them she cannot look at cameras that I needed to call the police and file a report. She did not even wait to speak to me, the adult/parent. 40 minutes had already passed. At that point, I called the police. They came and I filed a report. They clearly saw who took the money. Unfortunately, since so much time had passed the woman had already left the store and we were unable to catch her nor retrieve the money. My attempts for help were totally disregarded. I am extremely disappointed in the way the whole situation was handled. This is clearly poor customer service.
Please contact me immediately thank you!!!!!!!! There is no word to explain how mad I i am !!!!!
Curious , did you receive a response from Walmart?
Thanks
contact me because I am mad as hell
Hello am Sophie I live in Miami florida
I was at WalMart on Hialeah and okecoobbee!! Let me say I will never go their ever again!!!!. Everyone there works slows doesn’t know not one bit of English. You ask the employees for a question and they never know nothing. Customers services and employees you guys have sucks !!!!
Hello, To Whom It May Concern……I happened to be on Facebook tonight on a page that has videos on it and seen a post that I thought you should be aware of: The post is by Mariah Classy and this is what it said: I work at walmart. You buy the greendot moneypak and what ever you load on there I can add a zero. Say you add $300 I can add a zero and make it $3000. Once u get the cash off you I will have to trust that u will send me my cut, I charge $200 out of every thousand.
Now it caught my attention and I decided to SCREENSHOT it and save the screenshot…..as a matter of fact, I decided to go to Mariah Classy’s Facebook page and SCREENSHOT quite a few things….pictures with her holding ALOT of cash, her Facebook page which clearly states that she is a MANAGER at WALMART since 2012 and a lot of pictures of her FACE.
If you would like to obtain this information and screenshots from me so that WALMART can put a stop to this common thief that works for you and exploits you on a social media, please get in touch with me as she needs to be STOPPED, prosecuted and put in JAIL!! Thanks-Connie Williams
It is time that we all stand up and kick this Chinese owned company packed. Thank nafta and your government selling the America for pennies on the dollar. I am standing up and going to filmn my fight..ones man’s fight against walmart
Connie,
I came across a similar post on Facebook made under the user name Luis Robinson. After little research, I discovered similar posts made by different Facebook users.
These scammers do not work for Walmart. You learn more about how the scam works as well as those behind it at http://www.facebook.com/pages/The-Greenlist/1413151585600381.
Hi. I work for a walmart in North Carolina. I’d like to point out a concern I have. I’m aware of the open door policy but am too scared to go to my store manager. I’m also a third shift worker I stock/ do returns. On monday night I had a problem with a shift manager. She attempted to take pictures off her stupid little iphone just to send to the store manager. That was a first instance. Second instance was when I crossed paths as I was doing returns and my job and minding my own business. Third instance was when she went to my assistant manager to switch a cashier and I out because she opened her mouth and said not only was I just wondering around when I attempted at toys and was trying to get my PDA up and going so I could use smart system to help me out with things. I was called for and that’s when a csm called me on the intercom to come back up front. I was then stuck doorgreeting the rest of the evening. My assistant manager and her blew me off/ ignored me the rest of the night. The final straw was when I went to zone a grocery aisle as told by my assistant manager and I had every single facing or piece of merchandise the right way. She made a dirty face at me and went to try and pick something that was wrong. She attempted to send more help because she didn’t think I was moving fast enough. I told the associate that came over that I was fine and it had all been done. He told me once again she had opened her mouth. I had never felt angrier, more embarassed, confused or so ashamed in my whole life while working and I’m almost scared to go back into work. I was also almost in tears from being so mad and I’m not bragging but I always do my job, behave, and work hard. I have even come in on my days off. I also wonder if others have had the same problem as well with this same manager. Maybe I’m just overthinking. Help! What should I do? Is there a number I could call that’d help me? If so what is it? Thank you -a concerned walmart worker
Hello
I work for walmart of Hillsboro, Tx and I get paid $7.25 as a cart pusher and I work from 2:00pm to 10:30pm and by myself with over 500 carts to push every night I work
I tell my bosses I need help outside and they say ok but I still outside by myself pushing carts
I use to build Walmart and Sams clubs in Louisiana and i know that Sams club pays more money to their cart pushers so I am asking for you to do something about it or I will
Its not right for the cashiers make more and do less then cart pushers
This Walmart can not keep employees there because of the pay, bosses, and the hours they give to the employees
P. S. We the people have more to do with Walmart than the Bosses that not a thing to help their coworkers
Hi I just left Walmart and I needed to see how much my last check was going to be but it won’t let me log into my acount anymore can you email me how much my last check will be? Thanks Tom.
Hello,
I am emailing your company about a misunderstanding that happened 12/20/13. I am VERY UPSET and will not allow my name to be made as a criminal.
December 20 evening I was shopping for a few thing last minute your store was packed as always. I was shopping with my 2 month old. I had her in her infant car seat on top of the cart. I had been in your store for over an hour and was very overwhelmed but still need things. I was trying my best to get out asap so I was just throwing thing in my cart I didn’t care where. I had to take my daughter out a few times and put down what I had in my hands. So when in line we were waiting about 8 mins for a manager to do something to the customer in front of us, my daughter was very hungry and I took her out again. The woman in front of me and behind me and even the cashier all started talking about our deliveries of our children. Time past finally my turn, I place my daughter back down not paying attention because she is screaming and I need to just feed her ( I breast feed not bottle ) I took everything out of the cart and double check just in case anything may have fell in my diaper bag. I rang out still talking and pulled to the side to buckle my daughter. The woman at the door started talking to me. She started screaming louder so I went to leave… well your lost prevention stopped me and accused me of stealing on purpose and so on. I stopped and was very upset I may have forgotten something and was very calm and understanding…until the woman with the man who stopped me said this ” I cant believed you’d use your daughter to help you with a federal crime” I got enraged and then started raising my voice… She being who she is is suppose to try to keep the customer calm not get them upset. Anyways I guess in my many pick ups of my daughter I place a 22$ game and 2.50 hair product that I needed on her car seat and didn’t remember. I understand you hear all the time opps.. but seriously it was a complete opps and I would HAVE NEVER EVER stole purposely EVER. I worked for the Department of Homeland Security for over 2 years and am furthering my education in this field. Police came and my daughter was screaming and I felt terrible and wanted to cry that something like this happened to me. They had made me sign something and explain I may get a fee for $50 in the mail and i’m not allowed back.The whole time my daughter was screaming at the top of her lungs and i was not able to soothe her, she ended up getting so upset she started choking on her throw up. I can not believe for $24.50 I am being punished for a true mistake and being told I used my daughter in a crime. I spoke to the police they checked my background and saw I wasn’t lying about my job after I left with the police even they were mind boggled over this.
Anyways I got a letter today stating I need to pay a demand of $300. Well I called you law office and I will NOT be paying this fee. I have a lawyer and will go to court because of this matter. I was treated as if I stole $1000 and killed someone. I will go to Help me Hank and better business bureau, and I am willing to do anything to not hurt my future. I am sorry but i will not let this happen to some nobody who is doing nothing but trying to better her life as she raises 2 children alone. I will also have all of my kids toys returned from Christmas nothing is open, I will have my mother do so and i will go else where. This story will be posted and being a loyal customer since I have been able to shop it bothers me. I have stopped theft in your stores plenty of times from people who have intentionally stole and knew damn sure that they were.
Please contact me for any further information
Nichole C
I have spent countless hours on the phone with WalMart.com. I refused to complain to or show my frustration to the customer service representative answering my calls because I know they are not the decision makers for WalMart and are not paid enough for the nightmare they must endure. Instead I asked for the correct phone number for a person in management that does make decisions on Black Friday Deals, quantity, means of delivery, etc. They can only give you what is published what is on the website. So, I am going to do what suits my needs and the needs of my family. I am no longer a customer of WalMart. I am moving my prescriptions, we will no longer purchase our fuel, groceries or other household items at this store. We have other options and will gladly use them! As for Christmas shopping, Amazon has surpassed WalMart tremendously along with many other stores. When people stop surrendering to “one stop shopping” maybe the outcome will be
better for the customer! My order was a necessity for our son’s travel home (tires) and they never made it. They could never be tracked because they were on a WalMart truck and not FedEx or UPS. We were charged for them and now that it is a month later without the tires we will see if we will get our money back.
Deborah Farris, sounds like great minds think alike. I, too, ordered tires, I ordered mine on Thanksgiving night, and they still haven’t arrived. The order was in my husband’s name. The first delivery date they gave us was by the 12th. That came and went, as did the second date, I guess when they realized they wouldn’t be able to keep their end of the bargain, and it read delivery date 18th-24th, and as of the last time he checked it, it still read this. I hate to tell Walmart, but those dates have now come and gone, too. I really need these tires, this was not a luxury type of order, as I don’t know many women that order tires for their car for a Christmas gift. HA! I travel everyday back and forth to work, and have been really fortunate so far not to have a complete tire failure while I’m waiting to find out where in the world my 4 tires might be. I go back to work next week, and I don’t want to risk mine or my child’s safety while I’m waiting…absolutely ridiculous. My husband has been reluctant to contact anyone about this, but I told him he’d better get ready, I’m taking his car to work when I go back next week, until I have safe tires on my car. He wasn’t thrilled. That should get him on it quicker. HA!
That’s nothing, I took my car in to get an oil change and 4 new tires, I am a single mom of 4, Thay broke some thing on the axel of my car told me at 2 pm and about 3 Thay said that Thay would get me a rental car, At 5 Thay said Thay could not get a rental the company would not give it to thare employe, come to find out thare employe had an exspired drivers licence, that’s why Thay couldn’t get it, by 5 I was done I had been wandering around wallmart with a 2yr old since 2 . So Thay finally called me a cab. Now come to find out Thay are putting a used pice on my car Thay are pulling out of a car at the junk yard. Saidy car would b done this morning and now not till later this afternoon I have to pic up my daughter from school at 3:45, have ms and am freaking out from anxiety. Hay and guse what can’t go to doc becose I don’t have a car!! Call corporate Thay say call still store manager first in meetings now left stood. Grrrrr
I had the worst experience with Walmart. Between the online order and the store. I bought something on Black Friday that was guaranteed to be delivered by yesterday. As of today, my order still wasn’t shipped. I was lied to atleast 6 times from Walmart.com. I was told the store would help me and they were even worse. They were rude and arrogant. I will never shop there again.
don’t feel bad…I think walmart likes to scam people!! there was a offer if you spent $35 or more shipping was free…..my order came out to $78……guess what…they split up my order so I would have to pay for shipping!!! took 2 weeks just to get a video game f from nj… I live in Massachusetts……should of took 3 days the most…I had to wait another 3 weeks for the rest of my order….they use this thing called mail inovations through fed ex……sorry that you also had a problem with them……and try to get ahold of customer care is like pulling teeth!! no one ever answers there phone for customer care….walmart just flat out sucks!! I am sure a lot of people agree with me!!
The email address(corporate.walmart.com/contact-us)is a fake,it doesn’t work.Way to go Wal-Mart.Wht don’t you put up an email address that really works.Or is it too much money to do so?How can people contact you with their concerns via e-mail?
ahhhhhhh thank you I thought I was the only one!! they don’t want to listen to people complain cause they know how bad they would here it from customers!!
yup I tried it today, I will ended up going to help me hank or better business bureau. They want it sent to a store first, so they can say oh we didn’t get it sorry!
I used to work at Wal-mart in Honesdale,Pa.It was the most pleasant work expierence I ever had.It was like working with family.I know that when corporate reviews this firing,it will reinstate this young man.He is a good person,and the sole provder for his family.Please wal=mart do the right thing by this young man.The store in question is in rural Kentucky.Thank you and happy holidays.
“Here’s what happened: a customer came in and showed the cashier a lower price for a turkey from a competing retailer. As the customer service manager, my son authorized the cashier to match the competitor’s price. Three days later, Kyle’s manager told him he was fired because the turkey didn’t appear on the customer’s receipt at all, which is ridiculous, because it’s the cashier’s job to ring up customers, not Kyle’s!”
not so family now are they??
I have had the worst shopping experience with WalMart.com and its affiliates. First, I originally ordered a toddler bedding set from Target because it was cheaper then the one at WalMart. I later found out that it wasn’t the one I wanted. I sucked it up and settled for buying the more expensive one, by $15,at WalMart. So I get to the very end of the order, put in my credit card information and I can’t change the option for $18 shipping. I tried calling the WalMart.com customer service line to see how I could change this option. I did not get in contact with not one person after being on hold for at least two hours with them hanging up on me and me hanging up and calling back after being on hold for 30 minutes at a time. I finally decided to ATTEMPT to email them and ALL I KEPT GETTING WAS AUTOMATED MESSAGES. Now I’m already paying the extra $15 and on top of that you want me to pay an extra $18 when shipping should have been free because my purchase was OVER the $35 REQUIRED for FREE SHIPPING. Second incident, I ordered quite a few items from the website. I received every item but a crib I had ordered. I find out ON MY OWN that the crib was damaged and sent back to Walmart’s possession. Now the crib was damaged by FedEx shipment and that is no fault of Walmart but the HELL I had to endure just to find out what was going on with my merchandise was agonizing. First without my knowledge the crib was sent back to Bentonville,AR. After finding out through FedEx that WalMart had to file a claim with FedEx to pay for the product that they had damaged, I try to contact WalMart.com’s customer service line to find out what would happen regarding the refund of my money or shipment of my merchandise. I tried calling multiple times and kept getting hung up on by the automated operator mind you. I stayed on hold for at least 30 minutes twice (an hour of my life wasted) until I decided to finally take a visit to WalMart stores to see if they could help. Once I get to the local WalMart in Glen Carbon, IL they basically tell me that the same numbers I have for WalMart.com is the same numbers they possess and could not help me. Thank God for Elisha, a really nice manager at the store, who vowed to help me. She told me that in her spare time she would try to contact WalMart.com customer service lines. At 9 o’clock last night she finally was able to speak with someone who then contacted me. That was still pointless because all she could tell me is that I needed to file a claim with my bank because my package was already signed for, by a WalMart associate, mind you. I go on to tell her that my merchandise is in WalMart’s possession and that I needed my money or merchandise and all they could do was “expedite a claim to their financial department” and now I’m playing the waiting game with my hard earned LOWE’S hourly finances. Thank you WalMart for making me feel like crap for spending my money. You didn’t have to wait to take my money, why do I have to wait to have something to show for mine? They have officially lost a valued customer. I spend too much money to feel this way.
i dont think they care at least in my case they did not care they accepted my order too my money from my account then canceled the order for no reason they could tell me. 5 hours on the phone being lied to and transfered to different people same result no one can fix the problem they created so no xmas present they refuse to release the funds from my bank so no money now for the present I will only order from AMAZON from now on because they would never put a customer through this hell
I had my oil changed on my car on 10/5/2013 in Centennial, CO. I had always taken it there. Since my nephew is a service manager at an automotive shop, i decided to take it there. My oil is unable to be changed. Why you ask. Apparently a very common with Walmart. On the oil pan, the last tech over screwed/stripped the cap. Walmart uses a blue dap of paint on the bottom of the pan, as a signature. I need a new oil pan, at Walmarts expense. I called Corporate and was told i would receive a call back in 3-5 days. Still no call back. I left another message today. I would like to change my oil. Is this tooooo much to ask for? If my car blows up, whose responsibility is this!!!!!!!!!!. Thanks for reading.
walmart flat out don’t care about the customer!! complain all you want they don’t do nothing
I purchased a 32″ Emerson flat sceeen television on Thursday, November 28, 2013. The advertisement states “GUARANTEE”. “Sold out? Don’t worry. We’ll get it for you at the Black Friday price. This is not true. I then received a e-mail stating that I will not be getting my television because they are out of stock! SCAM!!!!! Walmart needs to accommondate me with a television. Samsung, Sony or something!!!! When I call the phone number given ( 877-745-0190) and ask the representives for a supervisor they transfer you back to the holding tank. You will be on hold for 30 plus minutes before someone comes on the phone. Poor customer service and non-professional!!! I WANT MY 32” TELEVISION FOR 98.00.
To WalMart Customers:
WalMart is an advertiser on the A&E Network website, the cable concern which is punishing Duck Dynasty’s Phil Roberson for expressing the Bible’s standpoint on good and evil. If you have Biblical values and believe in freedom of speech, I urge you to boycott WalMart and Sam’s Club locations as long as they continue to financially sponsor the A&E cable outlet. You have seen the erosion in the moral values of our nation; here is something practical you can do to push back. If WalMart withdraws their support from A&E, do bring your business back to them, and make a point of thanking their management when you see them.
this aint the place for that!!
Perhaps this is just another complaint for you. Another person upset by the way you do things and why you do them. Or perhaps this is more. On this side of the world I’m a wife of an assistant manager that’s hardly home to see his children. I watch his health slowly diminish by the lack of sleep and over exhaustion his body faces day in and day out. A wife constantly worrying about him and the drives after every shift because he’s been known to fall asleep behind the wheel. I’m the mother of three children who watch their father struggling to stay awake while spending time with him. We have watched 4 days off turn into 3 and now back down to 2. When does the all mighty buck come second to the people who help you profit. I wonder if the ”Family” store realizes they have one of thee highest rates for divorces within their business. I, too, worked for Walmart some time ago. I have watched relationships dwindle because of the pressure that’s put on them. They are often strained and weary from the lack of bonding that’s needed to maintain a relationship. I’ve seen management turn to frolicking with other members of management and/or fired for getting involved with hourly associates. but, Wait.. let me guess.. you shouldn’t be held responsible for the difficulties any marriage faces though it’s your name in the middle of every argument or discussion.. Perhaps this is more than just another complaint. I am the woman of assistant manager who can’t stop getting text messages from his fellow associates at home because they need him to answer questions or come in on his day off because the stores (all stores) he’s worked in can’t seem to run without him. I am this woman. Due to the holidays, I understand the high demand in products and working over time. BUT, a salaried member of management that is unappreciated and constantly over worked already as it is, is ridiculous. So when does it end? Or does it ever? Is it because they are all easily replaced? I am a woman who has watched her husband stay so damn dedicated to his job, even when they didn’t deserve him to be. (Even when he knows he’ll struggle to climb up the ladder because he won’t partake in brown nosing or fighting for a co position when it’s unethical and morally questionable) I am the wife that refuses to allow another year of silence. While trying to make every customer right, you’re doing your managers wrong. You should honestly and whole heartedly be ashamed of the lack of respect you have for the management that goes ”above and beyond” to make your stores run. I know I am not the first wife to complain and I’m sure I won’t be the last. Then again, perhaps I am just another complaint… Perhaps..
I understand your concerns. Perhaps this is an issue in retail in general. I am an associate at Lowe’s, a cashier, and for the most part, my supervisors, and managers seem to be pretty content with their jobs. Now perhaps this is due to the higher wages of Lowe’s employees or maybe a pigment of my imagination but I’ve also had the opportunity to work for WalMart and even though their wages are a bit higher then minimum wage, Lowe’s pays quite a bit more and they seem to actually care about the fact that they higher students who are trying to do something with their lives. Or maybe a career change would make it better? I feel for you and your family and I pray that it gets better for the both of you.
Just return from having my tires rotated from Somerset Ky store.Michael in tire center was friendly and updated to me as my tires were getting rotated.The mechanic explain on a tire i requested to be check from possible losing air.He explained he resealed it and there was no damage to the tire.Note i use Walmart for all my cars and will continue. cause of th great service i recieved today. I believe the mechanic name is Richard Thank you for the great service Anthony Delfini
The Ipad Mini Walmart put on sale (Price: $299+$100 gift card) on the day of Black Friday 2013 had “One Hour Guarantee”. That means in that one hour guarantee period, whoever got the ticket of that item and paid for that item must have the item too. They cannot say the item is out of stock, and especially, they cannot say the item is out of stock when they already get paid for the item 17-18 days ago. And now they sent me an email showing they canceled my order saying the item is out of stock. When I paid for the item on Black Friday night(17-18 days ago), the item wasn’t out of stock. On Black Friday, I stayed awake the whole night and got the ticket including excess code and paid for my iPad Mini, and registered my excess code and purchase online, and in few hours I already received the confirmation email from Walmart, which showed my order will be ready between 12/14/13 and 12/22/13 at my local Walmart store. And now on the 12/13/13, I received an email showed that Walmart issued $328.16 to gift card and canceled my order. I didn’t stay awake the whole night on Black Friday to buy just Walmart gift card. If I want to buy just Walmart gift card, I can go to the store anytime and buy it. I didn’t make any mistake, I didn’t complain that Walmart’s site didn’t let me register the excess code in certain time limit like others did, then why should I suffer?
I already bought the case cover for this ipad mini in first week of December, and emotionally attached to this item, and have been waiting for since I paid for my item(17-18 days ago). If Walmart wasn’t sure whether that item would be “in stock or out of stock”, the Walmart wasn’t supposed to advertise “One Hour In-stock Guarantee” on the sale paper, and make customers paid for the item at the store right away. Now they don’t want to refund the money either saying their system won’t let them refund the money, so they issued gift cards in the name of refund the money.
It is really immoral and shameful if they cancel the order just like this, especially big store like Walmart saying the item is out of stock after these 18 days.
I’ve been seeing this problem quite a bit. Perhaps a lawsuit should be in order? They aren’t giving you the cash for your purchase, they are giving out gift cards for you to put your money back into Walmart. A class-action suit would do the trick. WalMart seems to see the dollar and not the customer as promised.
I recently read an article (https://www.breitbart.com/Big-Government/2013/12/13/Center-American-Progress-corporations) that said Walmart has contributed to Center for American Progress. It is a left wing organization and is heavily funded by Geroge Soros. I know you will not lose any sleep over me telling you that I will never shop at a Walmart again (Meijers is just across the street here.) because of this choice. Maybe you were just trying to butter your bread on both sides, but that doesn’t make it ok with me. I could take the time and explain why this organization and George Soros is so bad, but you simply would not care. That’s fine, just know that informed conservatives like me can find other places to spend our money.
Have a nice
Patricia Milligan
This was a complaint about one of YOUR STORES in Camden, Delaware which was experienced by my oldest daughter this past Saturday night. Let me preface it by saying we make purchases in your store weekly and sometimes daily, and I make CORPORATE purchases for my workplace from you. TRUST ME WHEN I SAY THAT IT CAN CHANGE IN AN INSTANT, AND THIS CAN BE MADE VERY PUBLIC AND PROVIDED TO NEWSPAPERS AND TV STATIONS LOOKING FOR HUMAN INTEREST STORIES, SO I HOPE YOU TAKE IT SERIOUSLY AND FOLLOW UP ON IT. THIS IS SO VERY DISGUSTING! this was the post my daughter sent to me:
“So was in Camden Walmart Saturday night, picking up some stuff for XXXXx (grandson’s name) roll-around the next morning. While in a very crowded line (cause Walmart apparently has 20 registers that are just for showsies and 5 that actually function) when literally right next to me were 2 managers. One who had just gotten off work and one still “working” standing there chitchating about how the “working” one was trying to talk the obviously exhausted cashier at that register into staying an extra hour so that he could cut out early & go home to watch a football game. Nevermind that she has kids (we got to talking as she rung us up) and had probably been there all day. Nevermind that her job, standing in one spot for 8, 10, 12 hours a day dealing with sometimes rude customers, with minimal breaks and obviously no respect from superiors who are half her age, is infinity more trying and difficult than his. What a complete jerk. People like him should be in the minimum wage positions. Because $7.25 an hour is WAY MORE than a jerk like that is worth. I sincerely hope she went home that night at 7pm instead of 8. It’s a shame that when people get assigned to leadership positions they sometimes forget that the people that work under them aren’t there to SERVE them.
There were also 2 female managers standing at the end of the register shooting the breeze. So, instead of one or two of the three hopping on a register, or I don’t know……actually working, they watched as men & women old enough to be their parents worked their butts off in silence. Because if those folks had chosen to stand around & talk, they would have been punished.
Makes me feel like maybe if someone in their early 20’s who works as a manager of some sort at the Camden Walmart has a few GOD awful days in the future, it’s Karma at work. That is all.” end of post
I am in mgt for a large corporation. If I provided such poor and unprofessional behavior and customer service where I work, I’d be fired and working for Walmart!
I have to say that Walmart has the most untrained customer assistance people I have ever met. I have worked in the past in retail of every kind including Walmart but I never had a complaint about me ever. So far I have not met one employee that I would give above a D average and that is in the stores, on walmart.com, and priority at Walmart. I personally have such high expectations of how a customer or client should be treated because I have always treated any one was a customer/client to me with the utmost respect. I loved my jobs in retail with the exception of Walmart (with whom I quit very quickly) and I was given employee rewards, bonuses, promotions and most of all praise by my customers. I think every customer deserves to be treated with respect and that can be accomplished even if you have to tell them what they do not want to hear. I graduated with double majors and worked with criminals, homeless, and others in need of help but I never made them feel they did not have any dignity. I have reached a point in my life where I know I will be passing soon and I do not wish to spend any more of my time/money with a company who is rude to the point of discrimination. I have been working as a spoke person to different agencies within different sectors since I can remember but I am no longer able to continue due to health reasons. I believe that people can be trained to be attentive and personable while working but the best results are from those who truly care not to be rude to others. I hope that your company finds a way to train/retrain employees at all levels.
I waited in Wallmart.com pick up services for over an hour then when i was helped my order was cancelled somehow. I went to customer service with my reciept email and text message and after we found the kitchen set that appeared to be the one i orederd the assitant manager said it was not the one I ordered becasue their was a price difference of $50 and even thought it looked like the one I ordered they didnt care and my order was canecelled and there was nothing he or I could do. He also tried to tell me that when you purchase something online it acts as a deposit/hold or partiel payment then its cancelled and then upon pick up you can buy it in store as the price labelled. I went to the Cedar Knolls NJ Wallmart and was told this by Assistant Manager Adelino on December 13.
Please process this as a complaint my time was wasted, I never recieved my item that at the time was paid for, and the manager was very rude un-compromising, disrespectful and out of line.
Hi my name is Faron Barratt i just recently got fired from walmart and there is an employee there that keeps harassing me on social media and i wouldnt put it pass him that he is doing it at the work place also i had a meeting two days after i got fired from walmart with store manager ryan hansen and he told me i have to deal with it out side of work its his employee and he should also have to say something to him im bout ready to call a lawyer and get it dealt with it seems like no one wants to help me because the employee is still harassing me on social media sites (Facebook
Hello, I recently purchased an xbox1 console and battlefield 4 bundle that walmart.com was offering November 22nd . I received an email December 13th that informed me that they no longer had the game in stock and my order was canceled . Now I received the console but I have no game for my child to play with it. It’s ten days before Christmas and I have to figure out how to fix this issue myself. I called walmart.com to try and see if maybe they could find a resolution but all I got was an I’m sorry. I waited on the phone to speak with a manager almost 1 hour to hear I’m sorry I can’t help u . We’ll I’m sorry u lost my business . Your company is unreliable and I have chosen to boycott your stores. I’ve spent almost 10,000 dollars over the years in your stores and I am completely disgusted by that response . Customer service is key to a Successful company . I really think you should take a look at your customer responses I’m not the only person that feels this way ………….
I have chosen to also boycott WalMart stores and ANY of its affiliates. The customer service is HORRIBLE.
Just a question: Walmart sells many items for Christmas…toys, ornaments, artificial Christmas trees, snowmen…so why doesn’t Walmart reflect the “festive feeling of this National and religious holiday with Christmas music and some Christmas decorations”?
This is a missed opportunity to brighten the life of shoppers!
Shopped in a South Bay Walmart yesterday with my family and friends and felt very disappointed…
Please respond.
To whom it may concern, Tonight I went into the Portage Indiana store to pick up my Holiday layaway. I work retail for another store and am fully aware at how hectic this time of year can be. However I was very frustrated with the disorganization this store had with there layaway process. First of all I waited in a line for 45 minutes to pay off my layaway and then was referred to a second line where I waited an hour and 15 minutes to pick up my layaway. Only to find out that 1. My layaway was misplaced and had to be located and 2. That the layaway pick up date was extended so I didn’t have to wait and could have came back at a better time. As I say I also work retail for a different retail chain, but always shop at this walmart. I feel the whole layaway process today was poorly managed and it seemed as though the employee were as confused as the customers. I normally don’t complain, but I just feel that the problem starts at the top. I felt sorry for the employees that were getting yelled at by angry customers. I don’t think it was fair when clearly a manager should have been present to take those complaints and perhaps move lines along faster and more efficiently. If this is how layaway will be handled in the future, I will no longer do my Christmas shopping with Walmart. Please look into this matter, as I know several customers were angered over this process. Thank you for your attention in this matter.i
I placed an order (#8228039-876460) on walmart.com about 18 hours ago. A few minutes later, the pick up notice email said that it wouldn’t be available until two days after Christmas!
I immediately attempted to cancel the order, but no luck. I emailed customer service, and their feedback email (several times each), again no luck. I tried calling their toll free number SEVEN TIMES, and the auto system hung up on me each time.
Finally, this evening walmart.com emailed me, saying that it was impossible to refund my money. Walmart.com refuses to refund my money. They told me to go to the store for the refund, or just not pick it up, then wait 14 more days for a refund. This would make it 16 days after Christmas.
The store (Memorial Blvd, Port Arthur, Texas) has already told me that it’s walmart.com’s job the give the refund. The store refuses to cancel the order, or help in any way.
This is Theft by Deception at its best.
I want my money back, now.
v/r,
Darren Bailey
I can, t get a refund for aI can’t get a refund from a one hour guarantee Walmart Thanksgiving Day sale that I paid cash for no one here at the store not the manager nor the uneducated assistant manager Vinson @ walmart.com Kim the revolution specialist at walmart.com and no one else in this corporation understand the dilemma that they place me in I paid cash for the one hour guarantee of a of a TVand now I can’t get assistance in my money being returned I’m being told it would take 48 hours for me to get a refund of my money for a shipment that hasn’t even sure yet head assistant manager here at the Walmart number 0744 store to tell me that they couldn’t refund me because they didn’t have the merchandise and I see the Walmart have my money but there’s nothing in place to please the customer for a simple respond the email that I received stating that the TV would be refunded the TV would be shipped and I could pick it up December 22nd 2013 that’s acceptable either I get the TV today I get my money today and it seems as if Walmart is holding both of them hostage sure to Walmart is bigger than this surely someone in this corporation give a s*** either refund my money I am on hold as I speak and have been on hold for 35 minutes and counting.
I arrived at 7:33 pm to pay for and pick up my layaway. I paid the balance of my purchase by 7:40. I waited “patiently” until 9:06 pm as the layaway department announced that they were closing. I watched as the young lady took my receipt continues said that I have been wait 30…45…60…then 90 minutes for my “flat screen” to be brought out.Each time she asked for an associate to get it, she was met with “I’m still on my break” to “somebody else got it.Meanwhile the other 6 people that I watch come in after me get their purchases anywhere from 30 to 45 minutes later. The sales associate I initially dealt with got off and another one came on, even “more” confused. She was then trying to deal with customer cursing, complaining and requesting a manager. This young as well as the last, repeated the manage was gone for the night. This was my 1st experience with layaway with “Walmart” and my last. That department was extremely unorganized and nobody in pick up seemed to “give a damn” about the customers. Both young ladies that work the counter had “no answers” but were extremely apologetic and their hands were tied.I would not be surprised after my 90 minute wait if a fight had not broken out because it was brewing. I spent $702.88 for a LG flat screen television and though I was pleased with my purchase, this event was enough to lose me as a loyal customer.
My wife stood in line and paid her money for the 32 inch TV for $98.00 FOR THE ONE HOUR IN STOCK SALE, SHE EVEN GOT TO REGISTER IN ON LINE AT WAL-MART. COM. WALMART.COM SENT A EMAIL SAYING SHE CAN PICK UP AT DECEMBER 14-22 AT OUR WALMART WERE WE PAID THE MONEY. WALMAT.CO SENT HER A EMAIL THATsaid SHE can’t GET IT NOW, but can use the gift card, but no tv. SHAME ON WALMART AND WALMART.COM, I WILL NOT SHOP YOUR STORE AGAIN AND I WILL SPEARD THE WORD OF SCAM.
To whom it may concern,
A gentleman called me yesterday and told me that his daughter had been treated poorly, by a customer service clerk and the store manager whose name is Denise. Your store is located at 39th & Bolger in Independence, Mo.
This young women returned a gift given to her baby for Christmas last year, the gift was a gate to keep the little from getting into a room that has a step down into another area in the home. She could not install the gate, but had no time to return it to the store. Her husband has been battling cancer for over a year, in order to take care of him, she had to take a leave from her school. He is unable to work. His care consist of 24 hours a day. She had the sales receipt attached to the box, but time did not allow her to return the gate. She was told they could not give her store credit for the gate, also recommended she donate the gate, I am sure she could use the store credit for groceries. Then she asked to speak with management, who was just as rude as the clerk. I am taken aback by her treatment, I think that you need to take a look at the gate and decide yourself, plus remind your customers that we pay their salary with us, you will not need employees.
Please take care of this for that young woman. Her husband living day to day, no Merry will be in home this year.
Thank you in advance, I am sure you will make this customer happy and do what should have been done before!
Thank you,
Donna
To Christy Walton & CEO
I am your neighbor next to the 150 acre distribution center in MN that is breaking ground in April. I’m the 80 acres to the east and need your help. A C.A. and MDOT broke 15 to 20 laws taking my land for a road for the Walmart Distribution Center, some I believe to be felonies. I’ve been refused and shut out by law enforcement, newspaper, and politicians and now am loosing the rest of my land before Christmas because of it. There’s much much more to this that you’ll want to hear. I raised 6 kids on that land and have been happy with Walmart but now need your immediate intervention. Would you please help? Sincere Neighbor
This is for the CEO person. I called walmarts in hiawatha, ks. to find out if I could make an appointment for repairing a tire on my car. The young lady who answered the phone in TLE department replied back with a yes. I could get my tire repaired that day after lunch that the tech could get me in and out within 15-20 minutes.So I got to walmarts n standing in front if the tle cashier at 1.20pm. As I waited patiently n looked around in store time passed and I would go checked in with the associate my car still havent been lioked at. Meanwhile the assistant manager showed up n explained bout not having enough help n call ins. Meanwhile I explain the conversation I had previous with the cashier and how long I had been waiting. There were another lady who was waiting same length of time with me. It was finally 6.15pm the tech took my car in and fixed my tire. The assistant manager decided walmarts would pay the 10 dollars forctire repair. By me spending 5.1/2 hrs waiting on my car at walmarts. I should have been compensated with a gift card bigger then 10 DOLLARS. THAT WAS SO DISRESPECTFU L!!!!! THE tech n cashier was very rude. And the techs attitude wasnt very ugly!!!! This happened on 12-07-13
WALMART REALLY DOES DISCRIMINATE WITH PEOPLE. THEY SAY THAT THEY DONT BUT THEY DO I HAVE SEEN SOME PEOPLE THAT WORK THERE GET AWAY WITH ANYTHING AND THEN OTHERS GET FIRED OVER LITTLE STUPID THING.
I AGREE 100% MAYBE DEPARTMENT OF LABOR NEEDS TO BE CONTACTED!!!!! SOMEONE CLOSE TO ME (PERSONALLY) WAS FIRED AND TOLD THAT THEY WERE WORKING TO SLOW FOR THAT MANAGER; THAT MANAGER SAID COME IN TOMORROW AND SPEAK WITH THE STORE MANAGER (WHICH WAS A JOKE)… WHEN THEY TRIED TO SPEAK WITH THE STORE MANAGER SHE TOLD THEM THAT SHE BELIEVES THE MANAGER AND WOULD NOT EVEN TAKE THE TIME TO LOOK AT THE TAPES AND JUST WENT WITH WHAT THEY WERE TOLD. WHAT HAPPENED TO THE OPEN DOOR POLICY!!!!!! IS THIS A JOKE LIKE WAL-MART
I ordered 2 Christmas gifts from walmart.com for my 10 month old son on December 4, 2013 ensuring that all information in file was correct. I received the confirmation which noted that my order had been processed and provided the shipping address (my home address) and order number. Today, December 6, 2013, I received an e-mail stating that my order had been shipped to a different address, that does NOT belong to me.
After waiting on hold for 20 minutes I finally received a customer service rep by the name of Jason. He assured me that he had escalated my concern to the proper department so that the items could be shipped to my correct address. I asked him if he could confirm that they would be here by Christmas, he fed me a line from a call script and told me that he could not guarantee delivery by Christmas. I again pressed him for an estimated delivery to my home (kindly mind you as I was at my son’s pre-op doctor’s appointment with a room full of other patients) and he hung up on me when I asked for a supervisor.
I again called back, waited another 15-20 minutes on hold, and received a woman (who’s name I did not catch). I explained to her the situation and my frustration and dissatisfaction. She was even ruder than the first guy, if you can believe that, but at least she transferred me to a supervisor. When he came on the phone, I again (for the 3rd time) explained my situation. When I asked them to cancel the order and refund my payment, as there were items that I was not receiving and that were being sent to God only knows who, he told me that they could not do that. I kindly informed him that I would be contacting my credit card company to confirm that this was going to be an UNAUTHORIZED transaction for goods that I was not receiving. He disconnected the call.
After speaking with my credit card company, which has the best customer service I have ever received, she confirmed that we would be disputing the charges.
In a last ditch effort, I called Wal-Mart back again. This time I received a very helpful woman named Vivian. She rectified my issue and sent out a replacement for the toys that were shipped to the unknown recipient. I then took the time to notify her floor supervisor as to how kind and helpful she actually was.
Although my issue seems to be rectified, I am 100% banning any future Wal-Mart purchase from my home. My immediate family and friends have all agreed to boycott Wal-Mart due to the poor customer service that I received. I have worked in customer service for 16 years for various companies. I am now a senior appeal analyst for a fortune 500 company, in which I deal with escalated calls on claims where no one is happy. If I ever treated my customers the way that your folks treated me, I would be out of a job.
I highly recommend that you perform a complete overhaul of your training practices with your employees. This is completely unacceptable. While I understand that it is a busy holiday season, if you wish to keep customers, it is necessary. There is no excuse for the way I was treated tonight. I was treated very disrespectfully and rudely by your employees. If this is how your customers receive treatment, I can only imagine how your employees are treated. This is based off of not 1, but 3 separate employees who were beyond out of line. I respectfully request that all 3 phone calls be pulled and listened to. I would also recommend that these employees be reprimanded for their treatment of the customer that you folks claim to “value” so much.
I would appreciate a phone call from someone who is willing to accept my formal complaint, as I have hit nothing but red tape and brick walls in trying to go thru your 800#.
Happy Holidays.
Kristine.
It is my goal to get as many people as possible to STOP shopping at WalMart stores. WalMart has really gone downhill. Not sure who hires the store managers, but they are doing a TERRIBLE job. As far as the “customer service” phone number….PLEASE call it yourself one day and pretend to be a customer with an issue. You may get lucky like me and get someone that laughs at your situation like it’s a joke!!! To heck with WalMart. It has gone from a decent place to shop to shady, dirty and rude. I would rather pay $5 more for something at a respectable place like Target than to spend any more of my money at a WalMart. Congratulations WalMart. You officially SUCK!
I could not agree more! They are horrible and I have officially banned walmart from my household.. I would also rather pay more than ever give them a dime again!
2677930-273946
Philips Norelco 1150X SensoTouch 2D Electric Razor (Instant Coupon Applied)
1Processing
$59.97
You know, when I placed this order, I was told the money would be taken once the item was shipped. You took the money, even though the item was not in stock, you failed to inform me the item was not in stock when you took my money nor for days after you took my money and not until you were hard-pressed by myself to inform me of such.
This is theft, there are no other words for it. I want my money refunded to my paypal account immediately or I will file a complaint with the BBB, FTC, and the State Attorney General’s office.
Hi XXXXXXXXXXXX,
Thanks for ordering from Walmart.com. Here’s a summary of your order.
Shipping
Arrives by Dec 11
You’ll receive an email with tracking information when your order ships.
Shipping address:
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Walmart.com order number: XXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Shipping to home
Item Qty Price Total
Tangled (Widescreen); Format: DVD 1 $14.96 $14.96
Arrives by Wed., Dec 11
Philips Norelco 1150X SensoTouch 2D Electric Razor (Instant Coupon Applied) 1 $59.97 $59.97
Arrives by Wed., Dec 11
See our Return Policy or
contact Customer Service.
Subtotal: $74.93
Shipping: Free
Tax: $5.99
Order total: $80.92
NEVER AGAIN WILL I BUY ANYTHING FROM WALMART ONLINE, ESPECIALLY ON BLACK FRIDAY!
I am writing regarding the Walmart customer service line they are very unhelpful and the ones that are nice they just feed you some line of BS to get the 5 at the end of the call. I have been getting the run around since Monday morning regarding a cancellation and getting my money returned to my card it is not a small amount. THEY LIE AND TELL YOU WHAT THEY WANT YOU TO HEAR THEY EVEN SENT ME TO THE STORE FOR THEM TO TELL ME I CANT GET MY MONEY BACK. I tried canceling the order with 12 hrs of placing it and they said they cancelled it. The only things they cancelled were the warranties. I have spoken to the the managers on duty they would tell me the carrier would call me and have the order cancelled this is untrue. They state that they are the highest person you can talk to and their manager will not help or talk to me. I Intend on NEVER EVER PURCHASING ANYTHING FROM WALMART EVEN IF THE PRODUCT IS FREE IF I CAN HELP IT. I AGREE WITH ANOTHER COMMENT ON HERE ABOUT LETTING THE EMPLOYEES SPEND THE HOLIDAYS WITH THEIR FAMILY WALMART WILL NOT SUFFER FOR SHUTTING DOWN AND NO I AM NOT A EMPLOYEE THANK GOD AS I DON’T KNOW HOW THE STORE PEOPLE DEAL WITH IT. i WILL TAKE THIS TO THE TOP UNTIL I GET SATISFACTION.
My name is Catherine Bush and I ordered a computer from Walmart.com from the Black Friday sale. Fedex left a door tag on my gate that they could not deliver my package and they reported to Walmart.com that it was delivered. The door tag that was left on my gate was never reported by Fedex therefore, when I called fedex to find out where my package is they cannot find the door tag number the fedex guy left on my door. I have called walmart.com about this and no one seems to know what is going on because fedex claimed they delivered it. This is a computer that cost me almost $400.00 and someone needs to help find out what has fedex done with my package or either replace it. I am leaving this comment because I have not received any help as of yet from fedex nor walmart.com in locating this package. Also, walmart should really stop using fedex for their deliveries because there is always a problem getting your packages from them. I am a faithful customer of walmart and it is truly unthinkable that walmart does not require a signature for such a purchase when shipped by fedex, this leaves all sorts of things to happen to your customer packages.
Why is it that Walmart.com takes money on a credit card and then when they tell you there out of stock of the item they can’t refund your money to your credit account back without waiting for 10 days. I’m not happy with the time it takes to get my own money back. Wal-Mart holds the money even though there is no holds. I respectfully request your office look into the allegations and when my money is returned how come I’m not given interest for the time you have had my money.
CEO: Michael Terry Duke
Just give me a call at 479-204-XXXXX
At least the above customer is getting the correct dollar amount back, tho I disagree w/it being held hostage. I called & spoke to a supervisor Brian, from CO (I’m in NJ) about a product I bought Cyber Monday, that was only site-store, home delivery not available. I had ordered other items so I used my Bill Later account. Since I ordered after 7pm (or whatever the cut-off time is) my same day p/u was to be the next day. I went in the next day, only to be told it was out of stock. They said they refunded my card. I asked about the 1 hour stock guarantee (which is still being advertised, in my area neway) and/or given the option of going to 1 of the 3-4 Walmarts in a 5 mile radius to get the item, well customer service “don’t know what to tell me” So, I call up walmart.com, got no where w/the 1st rep asked for supervisor & got good ole Brian. I tried asking him about guarantee and other store p/u then he told me I didn’t buy it fast enough & kept giving me examples about if I was in a store,in line, & I’m thinking to myself “what does that have to do w/my situation?” I was not understanding him & he was not listening to me. I did raise my voice in frustration, & he told me to stop yelling ( I wasn’t yelling, but my voice was raised) because he was “sensitive” (if he;s that sensitive, he’s in the wrong position). I finally, in frustration asked for a confirmation # that my Bill Later account would be in fact, refunded. He told me, yes, there was a note stating $29 + change would be refunded,I raised my voice again, how much, since the item was $69.97 plus a $28 dollar warranty. Then he hung up & the survey came on. This all happened after I spent the better part of an hour earlier in the day on the phone only to be disconnected & it took me 4 more times of being disconnected only to wait another hour and a half to find out I was being stolen from. I called corporate & got the auto attendant, which said if I didn’t know the extension, dial 0, so I did, only to be rerouted back to him 3 times before he terminated the call for too many tries. This is more than a joke. I will be speaking to my attorney in the morning to see if he can get thru to get the correct amount of money back. If not, I will go to small claims court. Maybe even Judge Judy or People’s Court so millions of people can see Walmart’s true colors. Our family spends between $1500-$2000/mth at Walmart, but to be treated by Brian the way I was & the unacceptable amount of disconnects, let alone the wait time, then to be ripped off, no, not happening w/out a fight. I love our attorney & he is always there for us, but I have a great Counselor who will fight for me & His name is the LORD JESUS CHRIST & Mr CEO, no matter how XXXXy you think you are, no amount of your lawyers can go up against Him. You have lost a customer, who spent a considerable amount of money in your Deptford NJ area stores due to your lack of leadership in your supervisors, your lack of general info for customer service & the fact that you allowed me to get ripped off. Merry CHRISTmas.
I live in Maine and the Walmart in Newport/Palmyra area is very racist.We know o a very nice young man whom has tried for a year to get into Walmart, and they don’t even give this young man an interview yet they have hired many white employees with little to no experience ahead of him.We the people of our church faith honest and fare communities want to know why your corporation see’s it to discriminate against this nice young man?
The business so called professionals at this walmart loation have been recorded as not employing black people or haveing them terminated or removed to another location what is your ethical behavior emplying here with this situation. We are getting the word out that Walmart in the Newport/ Palmyra area of Maine is racist and so are the hiring staff. e are moving our shopping experiene to Target in Bangor Maine a better store and better staff an equal opportuinty employer and they are fare.Walmart should be ashamed of them selves for what they have done to this young man who was just trying to get a job to support his new family are and honest. Beleave this Walmart we are the citizens and the customers whom pay for your greedy saturated lives, and our comments and words matter we carry substantial weight in the open market. We are the consumers and in Maine word of mouth works. Besides Target has better products anyway.WALMAT IN THE NEWPORT/PAMYRA AREA OF MAINE IS RACIST NO BLACKS WANTED PLEASE SHOP ELS WHERE!
I CALLED YOUR STORE # 5617 THREE DAYS BEFORE BLACK FRIDAY I SAW THE SAME COMPUTER ALL IN ONE DESKTOP BY HP ON SALE I TALED TO THE MGR BRAD WILSON HE TOLD ME TO JUST THE RECIEPT AND THEY WILL ADJUST THE PRICE I WENT TO THE STORE HE WASN’T THERE I WAS TOLD HE WOULD CALL ME BACK NEVER DID SATURDAY I CALLED AGAIN ABOUT 20 TIMES AND AFTER FINALLY GETTING THRU I WAS AGAIN TOLD HE WOULD CALL BACK I NEVER GOT A CALL IS THIS HOW WALMART DOES BUSINESS IF SO I DON’T WANT TO DEAL WITH THEM I AM STILL WAITING FOR A CALL MY PHONE NUMBER IS 773-799-XXXXX I HOPE SOMEONE WILL CONTACT ME REGUARDING THIS MATTER
The 1 hour in stock was a disaster. Knowing there was only 41 32 inch t
TV’s I stood in line for 2 hours. There was 50 people behind me. I ask the stupid sea associate walking around with a bucket shouldn’t you tell the coustomers behind me that they only had 41(which was ridiculous). No response. After getting close to front I noticed man and women getting 2 and when I saw the associate putting arm bands on the children that were with the adults that already had bands, I was disgusted. And after trying to put the access code in on the computer over 50 times and calling as many times,I called walmart
here, I was told to come and get refund. If I had wanted a refund I would not have stood in line for over 2 hours. Never will I ever shop at walmart again.
ON Thanksgiving Eve I left my family gathering to go to Walmart to ourchase the advertised Black Friday special HP Laptop for 179.00. This laptop was to be sold during the event two at 8 pm. I went at 5:15 to shop some at the 6 pm event two. I came to the balloon that said HP Laptop event two. The line was huge. I inquired about it to the sales associate. He stated that there was no use getting in the line all the laptops were accounted for and there was no one hour guarantee for it. Needless to say I was very upset and left my cart full of items. If your going to give out numbers that early you need to post it in your ad! You have lost me as a customer. I will shop at our local Kmart and spend a little more before I will spend another dime at your stores. I have spent a lot of money at Walmart, but never again!
wal-mart baited me to there store to buy a 32″ funai T.V. for $98 on thanksgiving. they said to go on line to get the tv shipped to the store for pick up. go to web site and they pulled a bait & switch with an emerson tv. false advertisement. this kind of business practice has really changed my mind and attitude towards wal-mart. called the store and they said either the emerson tv or a gift card. they got my money and this is bull. want the funai tv or my money back! will look elsewhere in the future if they dont live up to there advertisement deal.
I went to WalMart for the Black Friday / Thursday sale. Instead of getting the “physical” item – I got a card for the item I wanted. WalMart advertised a “1 hour IN STOCK guarantee”. The issue here is….the item was NOT – in fact – IN STOCK – at the store! I was told by the cashier that all I needed to do was let her scan the card, go online – to the website on the card – submit the required information – and my item would ship to the Walmart location of my choice. Then I would have to GO BACK to that WalMart to pick up the item. When??? The 1 hour IN STOCK guarantee advertisement was & is VERY deceptive! I’ve been trying for 5 hours now to get into the site and/or a human customer service rep – to no avail! I’m HIGHLY disappointed and will NEVER do ANY shopping this way again! I’d really rather get my money back – BUT since I have NOTHING “physical” to return – a refund can not take place!!!!! I can’t order – I can’t get a refund – so I could possibly get the actual “physical” item somewhere else!????? I’m VERY upset at this moment! NEVER, NEVER, NEVER again!
I found out that Walmart in Lindale, TX is making their employees park across the street on Thanksgiving day in the Lowe’s parking lot. I know an employee that gets off at midnight that night. Where is the concern for the people who work for you??? Not only does this jeopardize their veheicles to being burglarized but you also put the saftey of the people in danger for your almighty dollar. It is sad when you have become such a slave master that you have to wallow in your own greedy filth!!! You gamble on the lives of your employees as you sit in your little comfort zones and rack in all that money. Could it be because of the life insurance policies that you have on each one of them to which you would benefit also??? Nothing is forever, only God the Father and Jesus Christ His only begotten Son!!!
I am very discussed by Wal-Mart over Black Friday.. I don’t understand why you have became such a greedy chain. I have shopped at Wal-Mart for ever and I have always done my Black Friday shopping at Wal-Mart but as of this year I am sitting out for Black Friday. I can not believe that you are putting your wallet over your employees!!!!
Are your CEO’s going to work Black Friday?? Yeah no you will be sitting on your fat ass with your family all around you. And still get your bonus! I hope that so many of your employees make a stand and not go in on Black Friday. Because you can no longer call it Black Friday if you start all your sales on Thursday at 6.. You should be ashamed of what you have become I bet my life Mr. Sam Walton is rolling over in his grave over this.. Shame on you!!!!
On Oct 4 2013 we needed tires on my Jaguar, called walmart in lebanon pa and they said they had a great deal on tires, ( which was true the price was great ) however they could not lift the car without damaging the undercarriage. Fine we jacked up the car and removed all wheels and took them to the store. My husband even asked that they were able to change them since they were low profile rims and tires. Yes no problem they said. When they were done with all 4 wheels they came out and said that one rim was cracked, and that is was brought in that way. Well no it was fine and if it had already been cracked they would have called him back before they finished the job. In addition to that there were 2 rims that were not sealed properly either. Walmart stores and corporate have refused to take responsability and fix the issues.
I called walmart customer service twice. The first time I called was around 7:30 pm Central time. I explained my situation then asked for a manager. I was on hold for 5 mins then someone picked up and hung the phone up. The second time I called I explained my situation, the lady named “Devin” (false name) said she sent a request to fed ex with my information. I asked how did you send the request to them with out getting my name or even my shipping number. Then she said well ma’am I gave sent the request and got off the phone. Come on Walmart. You have to do better and hire legit customer service answering service people. My whole reason for calling was that i placed an order and the walmart website said it will be delivered by December 10, 2013. Last night I got an email saying my order has shipped and will arrive November 27, 2013. I will not be able to sign my lease till December 6th. That was my whole reason for placing my order so it would arrive when I move in. I think it’s only fair if you guys pay my pro rent for 10 days starting the 26th because this was unexpected. I should sue for bad customer service and my order being shipped too early. Please do not hesitate to contact me. I am waiting to hear from you.
I would like to say that Wal-Mart lost a valuable customer. I normally spend a lot of money there during Christmas time, not this year. I wanted to get my two boys bikes for Christmas from Wal-Mart’s Thanksgiving day sale. I needed to put them on layaway for one day until I get my money the nexy day. I was told by my local Wal-Mart manager i couldn’t because a) they didnt have the space in that wal-Mart and b) Wal-Mart was losing money off of thoe sale items. What a crock of bull! This is ridculous!
For years I would shop at Walmart for Christmas gifts and toys for my loved ones. Was even a Sales Manager for Walmart Portrait Studios, when ya’ll contracted through Associated Family Photographers. Now I am disabled, on SSI. For the first time in my life I can’t even buy a tree from ya’ll, let alone toys for my daughters, ages 16 and 18, and a 4 year old granddaughter. My heart Julianna. Walmart has always had what I need, when I needed it. Now I need a little help, a Blessing. I prayed, and told God I was just gonna ask ya’ll to help me, and I just don’t want my family members to ever find out I’m doing this. Please help me, if you can,only let me have a gift card to get a tree and 3 or 4. Please save my kids Christmas, cause this year I won’t have nothing to give them anything. Please help me. I beg you in the name of my Lord.
Considering there are many people on a budget these days I feel the holiday layaway rules that are applied are very unfair. I went shopping on Friday and went to put things on layaway and I was told NO clothing, No perfume. Nothing under 15.00 .. WHY DOES EACH ITEM HAVE TO BE OVER 15.00 ??? Can you say ” BULLS*** ” Many people can’t afford each toy to be over that amount. That means many boardgames, books, crayons, baby dolls, doll clothes and many,many other things ( not just toys ) can not be put on layaway. CAN YOU SAY UNFAIR! And why can’t we put perfumes on layaway. Or clothing. Parents do buy their children clothing for Christmas. Some parents, like myself, get just enough clothes to start the school year then get their children more clothing for Christmas to get them through the rest of the year. Needless to say most of everything I bought was either clothing or not over 15.00 so therefore the 2 items that were approved for layaway I just threw up my hands and said ” F-it. I dont even want that either.” Why bother??? I’ll just go to another store where they don’t have these hideous policies that most people cant meet. Wal-Mart does not have interest in their customers needs. I do understand having a minimum balance to be able to open a layaway… but I do not believe they have the right to tell you how much you must spend on an item. And I definitely don’t at all understand why we cant put clothing in layaway. Even if they did let clothing on layaway I wouldn’t have been able to get them because no one item was over 15.00. I am really pissed off so im sorry if I seem to be rambling I just wish they would change the policy and be more helpful for people in need for layaway services.
i was wrongly accused of saying something i didnt say.and was fired. the employees who filed a complaint have had more complaint about them to mangement, and they do nothing.they have caused more people to get fired or quit. and i do belive i am due backpay because of this am i wrong?
Hello I think you need to rethink what we can put on Lay Away for Christmas. We can put cheap toys but I needed a sewing machine for my grand daughter wanted a singer for a hundred and thirty nine dollars but could not pun it on lay away. So now ian not sure what iam going todo. you lost a sale from me infact I haven’t bought anything from you yet for christmas.
very rude customer service rep on 800 number for asking question on online product!!! just simply was trying to re-assure the correct purchase and delivery of product for my hard earned money for my children for winter!!! . . literly made me upset so much so I am wanting to know how bad the call was!!! and when tried to get over to manager was placed on hold then hung up on!!!! . . . couldn’t even complain about rude rep!! then called back to wait abother 7 minutes and tasha answers I ask for manager and I herd dead air!!!! . this is what we are trusting to be a good family oriented friendly store!!! to meet all our needs!!!!
i would like to make a formal complain about the phamacy on garden road in Burlington, NC, every time i have a prescription that has to be approved by the doctor i get the run around, they’ll say we haven’t heard back from the doctor, so i call my doctor and they’ll say either they have send it or they haven’t heard from Walmart,, this week i was told i i needed to talk to the drugist so i hold on for about 5 to 7 min waiting only to get sent back to the automatic machine this has happened not once but 4 times this week, i can understand if they’re too busy one time or even twice but 4 is unforgivable, i’m sure this message will be ignore just like they’ve done me at the store but this is not the first time it’s happened, wanted to bring it to your attention that something is really wrong with this store, thank you for your time. i live about 15 miles from the store and with gas as high as it is, i can’t just run down there everyday
Brenda Farris
Black Friday – too early this year! I usually go shopping after the kids go to bed so I’m going to miss all the good deals this year. Other parents are going to take their kids shopping, which is SO DANGEROUS. Adults get trampled to death, now you are adding kids to the mix… please don’t open so early this year! I am terrified children are going to get trampled to death!
I was an employee at Walmart in Port Orchard store number 2325 I was just involuntary terminated on the 17th of November for them saying i never did what I was told which was a lie i was in the hospital because i was having heart problems and adema in my legs now im getting better and this happens just before the holidays its BS I busted my rear end off and gave the company 110% every night and i get treated like this i dont think its right.
I am offended by what has happened in our country..
Stores like walmart refuse to acknowledge what December 25th is all about.
Where are the Merry Christmas signs Walmart???
If your going to use Christmas for your advertising ploy to get people to spend money, than I am OFFENDED that you do not have traditional Merry Christmas signs in your store & advertisements.. It’s the Reason for the Season..
A Big Thank You to the Gap Stores for bringing back the Traditional Merry Christmas signs in all their stores …
I will be shopping in the Gap and any other store that honors my Religious “Merry Christmas” & Mangers & God. Stop catering to atheists…
December 25th is CHRISTMAS !!!!!!
Shame on you for opening Thanksgiving DAY at DINNER TIME. Corporate greed at its finest. You’re actions obviously speak volume and your low opinion of family values. And this company is a family ran company? I hope your father/grandfather is turning over in his grave in disgust at all of you. Oh wait, will all the corporate people be working as well or will they be sitting at their dinner table with THEIR FAMILY BEING THE SLOTHS THAT THEY ARE.
My question to local head managers in Walmart stores especially located in Parma, Ohio
why the assistant managers and Co workers are not drug tested over a period of time required when on job accidents occur? There’s been serious complaints and filed complaints of assistant manager Lucretia N.Butler and Co workers whom have gone under the radar until now on serious files that have been put in place now and looked into by Corporate Office and third party agents. Please give notice these have a been on
and off the job the job call in complaints.
https://www.salon.com/2013/11/10/walmart_an_economic_cancer_on_our_cities/
An insightful analysis of Walmart’s damaging effect on community. This discussion does not address the environmental effects that Walmart is responsible for, in terms of the hundreds of metric tons of garbage generated from their stores. Nor does it address the negative effect that Walmart has on natural habitats.
I would like to know whether or not you have a response to my comment or if you choose to ignore me the way your “manager” did. If I need to post my complaint elsewhere, please let me know.
I am contacting you in hopes that you can find a better solution to a problem I encountered yesterday at Walmart, New Braunfels, Texas.
I am a 63 year old, handicapped, retired teacher who moved to the area about 1.5 years ago. I have never been much of a coupon user, however, not having a job right now and with unexpected expenses, I decided to try. Being pretty careful, I clipped about 30 coupons and made a list. First, I was disappointed to find that Walmart does not have a double or triple coupon day, but that was not the problem. Next, while checking out, the register refused about 5 of my coupons. 2 of the coupons were expired, and that was my fault. I had to DIG through my bagged, basket to find the other three. The cashier was very sorry and empathic. Then, a “manager” had to come, eyeball the products, and override the register. By this time, I was humiliated as three customers waited behind me. I was beginning to feel ill, being upset that someone thought I was trying to cheat. I told the “manager” that I was very unhappy and he totally ignored me. I told the cashier, in front of the “manager” that he couldn’t care less, and he continued to ignore me. I then told the “manager” that Walmart had just lost a good customer and he said “Mam!” I threw my hands in the air, said “no” and left the store.
I realize theft is a big problem for all retail outlets and you cannot profile, however there must be a better way.
Because of my financial situation at the moment, I am forced to use my Sam’s credit card. That is the only reason I will be in the store again. HEB is cheaper and will now be my new store of choice, as soon as I begin working again.
I realize you will not have to close your doors because you lose my business, but I thought you should know. My total bill was $289.80. The 3 coupons in question totaled less than $1.25. YOU DO THE MATH.
Complaint regarding Walmart Store at
11729 Imperial Hwy
Norwalk, CA 90650
Mother was paying for her items with a gift card (about $5 left on it) and the remainder in cash. The floor manager “George” said she couldn’t do that, she had to pay in all cash or all gift card. She wanted to file a formal complain, but George said they were out of forms.
** Compared to other neighboring Walmarts, the Norwalk, CA Walmart has substandard employees, cashiers and management.
Opening your stores on Thanksgiving Day is not acceptable. How un-American you are. Thanksgiving Day is a family day and your workers deserve to be home with their families. The last place I will be on Thanksgiving Day is Wal-Mart! Shame, shame, shame on you.
this is to let you know that ups is not a equal opportunity employer I do not know if you ship ups please do not I went to there driving school from 23rd of September until the 27th one guy comes in late for class now the same guy comes back late from lunch 2 days in a row then he is caught sleeping during class and all he is made to do was stand up now the guy next to me is also caught falling asleep yet they all get hired I get a99 on the test but management came to me and asked me to recite there 5 seeing habits and there 10 point commentary word for word and because I could not say it within 2 minutes I was let go now no one else had to say those only me sound fair to you
Hi,
I am (or was) a Wal-Mart customer. Tues. October 29, 2013 after shopping at location 9929 Hwy 6 Missouri City, TX 77459 I exited the building only to find that my 2012 Toyota Tundra had been hit severally in the back right side panel. There appeared to be no witnesses to the person that hit my truck and ran. I noticed multiple surveillance cameras on the premises; and was self-assured that at least one of the several cameras that looked to be pointing at my truck had captured the incident. I called the Missouri City Police Department and was dispatched an officer. The officer took down my information and proceeded to speak with Loss Prevention inside Wal-Mart. After reviewing the surveillance footage it appeared that of all the cameras located on the premises not one was pointed at the parking lot. In fact, it is said that every last one of those cameras are zoomed-in and pointed down providing no protection for the store or the patrons. This greatly disturbs me for the mere fact that someone could be injured, assaulted, or violated on the premises and those committing the infractions are allowed to go unpunished. I now will have to pay for repairs out of pocket which will be upwards of $700-$1500. I have not had a driving infraction for over 10yrs and it is very unnerving to know that I will now suffer the repercussion of someone’s actions as well as the lack of action by Wal-Mart. I know that Wal-Mart did not personally commit the crime however, it is Wal-Mart’s duty to protect it’s consumers from those that have ill intention. I am a dedicated customer at Wal-Mart. I know that doesn’t matter too much considering the masses that shop there but, I would like to think that the integrity of Wal-Mart is something of value. Action by Wal-Mart needs to be taken in order to prevent lack of punishment for future discrepancies.
I do hope Wal-Mart does something with these inefficient cameras. Maybe the officer missed one yesterday. Maybe there is footage somewhere that shows the person who hit me and ran. It would be nice to not have to pay for this right before the Holiday Season. All I know is that my respect for the enterprise known as Wal-mart has been thoroughly shaken and crushed.
Sincerely,
Rebecca Pacheco
When will corporate realize they are hurting their stores by not allowing stores to have enough people on the floor to stock shelves and assist customers? Most stores I see are messy and not enough employees. Corporate needs to surprize stores with visits instead of warning of their visits. That way maybe they can see for themselves how bad stores are.
Hi, my name is Janene Littleton and I live near the Walmart Superstore off of I-30 and Buckner blvd. I am very health conscious and I think it would be a good idea to have a smoothy bar in that particular Walmart. My question is would you consider letting me have a very tiny spot in your store to make and sale smoothies the way they do in wholefoods stores. Your response back would be greatly appreciated.
I would like to say I love walmart, but I don’t know why but for some reason Holly Springs Ms Walmart does not comp anymore except for just in town. That is not what the ad says on the tv . We will match anyones ad . I know within reason. But it really hurt me and my family because I don’t have much money but did better when I could get what was on sale at one place. Please consider changing it back like it was. The surrounding walmarts do it but this one is the town I work in.
Hello,
I have recently been honorably discharged from the USAF within the last 12 months. I filled out all applications and sent n my DD-214. I have completed every step that I can in order to apply for a job. Wal-Mart has been giving me the run around and whenever I call them I get the same answer that they will “Call me back” and they never do. I have been waiting over 3 months and am sick of hearing them get publicity over their ability to hire veterans. This is a publicity scam and they are not staying true to what they promote. Walmart is not sticking to their word about all the veterans that they are hiring and it sickens me.
I am a Wal-Mart associate I’m trying to look for the complain hotline number for associates can someone help me please.
Hi I’m seeking to license a undergarment strap changeable pantyliner a disposable underwear that would appeal to consumers with incontinence or on the go it fits all stature’s and age groups look up my PDF on invention publicity.com this is a well needed product and would sky rocket off shelves this trend would bring a whole new look at maintaining freshness and hygiene the audience that’s always on the go!
Since no one is responding to emails that I’ve sent, I’ll post it here so that everyone can see it. Maybe someone will bother to answer!!!
From: Senada C.
Sent: Wednesday, September 18, 2013 10:30 AM
To: ‘twsprt@wal-mart.com’
Subject: Complaint!!! Wal-Mart supercenter/De Zavala Rd.
Importance: High
Hi,
I really hope that someone will answer to my question and tell me who to contact. I took my car to Wal-Mart on Monday to have my headlights restored and front signal light replaced. I was told it will take about hour or 1 1/2 hours. I came back two hours later and my car was still sitting outside. When I dropped of my car there were only 3 cars in front of me so I was wondering what’s taking so long, and why all those cars that were dropped off after mine were picked up before mine. I spoke to one manager who said that my car was next explaining to me that there is one line for oil change only and mine was for something else. Since Wal-Mart has rule first come first serve I asked the manager what happened, where did that rule go, and I told him that I really don’t care if one line was oil change and the other one for all other. Anyways, I was told it shouldn’t take longer then 40-45 minutes, but it actually took way more than that. I dropped my car at 10 AM and picked it up at 2 PM?!! I spoke to higher manager and questioned the same thing. He told me the same like the first manager, one line is for oil the other one for other things. I was really upset but tried to stay calm, guys were very polite, but after waiting 4 freaking hours for my car to be done I expected everything to be fine. I was offered $10 of for inconvenience and I told them it should be at least 50% off since I’ve lost practically half day just waiting for my car to be done. Manager said they’ll give me 50% off, and I appreciate that, really. When my car was done the guy who was restoring my headlights came up to me and told me he did the best he could, took me to show me his work and I told him that I saw him working really hard. He couldn’t restore it completely since there is some corrosion inside and he suggested I buy replacement headlights. Car was all white from solution he used for restoration, and I expected that to be clean so I pulled rag from my car and started cleaning so it would look better. My car is maroon color and that white stuff looked really bad on the front of my car. I asked him about the signal light and if it was replaced, he said what light? Anyways to make a long story short, light bulb was not replaced since he didn’t have the right tools? That’s what he said. I went to pay but the manager that I first spoke with didn’t want me to pay anything since I waited 4 hours and the light was not replaced. I offered to pay at least half and he said no. That was nice of him, he understood my frustration so I thanked him and left. Since car was all white at the front I took it to car wash. The white stuff from front came off but there is still bunch of it around the headlights, I’ll have to take my time to try and clean it. The reason I’m contacting Wal-Mart now is to report the paint damage. I couldn’t see it when I picked up the car since it was covered with white solution, but it’s visible now. On few places around the headlight the paint is gone, spots on the bumper from what ever they used and that was not there before. My car is not brand new but I know every single dent and scratch on it, and it made me really upset since those scratches were not there before. I will NEVER, EVER take my car to Wal-Mart again, not even for oil change. I shop at Wal-Mart almost every single day but this is really to much. If they didn’t know how to do it they should’ve told me. I know now why that guy didn’t clean the white stuff and why they didn’t want me to pay. I’m sure they knew about it but $40 that I was supposed to pay will not pat for the damage they did. What is that you’re going to do about it???? I demand answers, and I will tell everyone I know about it. If you think you can offer me $50 or $100 Wal-Mart gift card, it’s not going to work. It will cost me more then just $100 to fix the paint and those spots.
Sincerely,
Senada C
Hi I am someone who invested a lot of money bringing a product to be in compliance with all government agency’s. I called the corporate office to find out how to get a product where the public would have a choice on the demand for the product because its a very good product. I phoned wagoner ok Wal-Mart they referred me to some assistant manager, by the name of Charlie who is actually over produce. He didn’t know what I was talking about what I need after speaking with corporate they determined I need an item submission form which the manager must fill out. Now eight days later I haven’t heard from him and I have called him twice .He told me he is researching it. I am beginning to see he just told me what I wanted to hear and got me off the phone. Today I will go to Coweta Wal-Mart and see if they might be a little more professional there I hope! I am sure they will be. Word of the wise, maybe I am in the wrong I didn’t read the store policies to see if the phrase run around is in their policies. I wouldn’t recommend WAGONER OK WALMART to any one!! Do yourself a favor and don’t waste your time even stopping at wagoner Wal-Mart drive a little farther out of Wagoner there are three Wal-Mart’s twenty miles away and there are Reasors also if you have time to waste or you like to get the run around go to Wagoner. Just hate to see anyone waste time like I have. just to get the run around. thanks
I live in Green Bay wi.. recently Walmart has been pushing to build a store in or Old Broadway district down town. There are many restored buildings that house small local businesses. You would ruin all the things we have accomplished thus far,not to mention the peoples livelihood. Green Bay area already has three Walmarts. If you really think you need another here,there are other neighborhoods you could go without destroying the small specialty shops in Old Broadway.I shop att the Walmart I am closest to at the time,but I will join with others who oppose this store.
I purchased 4 tires for my pick up truck in Cedar City Utah and since it has a camper in the bed I bought the Load range E the best you sell. well I had a slow leak in the right front in Calif. I took it to Sam’s club in San Fernando C They refused to work on it as they could not put it on their hoist. and they refused to work outside the building. I spoke to the manager he said their right I explained that the camper was on the truck and the Cedar City Wal Mart installed the tires. He said take it to Wal Mart I stopped at the Pasadena CA Wal Mart and was turned away. I stopped at the Glendora Wal Mart. he at least added some air to the tire. He suggested I remove the tire then he could fix it.
Rancho Cucamonga was the same story.
Your Warranty says good at over 2500 tire stores across the USA. Well if it is then why didn’t some one in CA honor the Warranty seems that if I did not purchase the tire at that store Wal Mart will give you the runaround.
I spent $3.25 at these air station along interstate 15 to get it home. I don’t do face book or \twitter but I will make sure that all the other tire vendors in Southern Utah know about your warranty.
A.
The Walmart in Leitchfield Ky..Lets Dogs in there store..most are not Service dogs….I have spoke to the manger about this…They have been up to 4 dogs at a time..Service dogs are fine,BUT ALL DOGS…..Maybe I Could bring my horse in…I will not go back again and a lot of my family will not…All I was asking was to check to see if they where service dogs…
I live in Craig, Colorado and have been shopping at our very nice Walmart store since it opened a few years ago. This store is extremely well stocked and clean. I would like to say thank you to Valerie in the photo dept. She is always there to lend a helping hand and always with a big smile on her face. She makes me happy just talking to her. Walmart should give her a big raise because they will never find an employee like her.
thanks Valerie… Sandy Robinson
When I had first started working for Walmart back in 2008 I worked in sparks Nv 3729 and it was a great store to work for I loved it unfortunately I moved….then worked again in mo #2600 and I also loved working there and they pay way great then I moved to Houston and applied they called me for an interview…..smh it was not an interview they talked about different job positions then they asked me where I would want to work cart pusher, cashier, ICS , back stock sup. I asked how much would the pay be she told me 7.70 that is a sham…I was not going to work my a** off for 7.70….then they had offered me the photo department for 7.70 I told them no ill just take the cashier position for 7.70 I did ask them to pay me more but she refused … So I guess ill take the cashiers position for 7.70 so they told me to have a six will they got the paperwork together….then the called me to the back and told me ” its just to much….I think you should try your luck at a different Walmart” that is such a sham how low they are paying there worker they work hard for very lil money…. Smh when ppl get paid what they want or if you meet them somewhere close to what they want they give it there all not just a 7.70 job
When I went to France I could not find a Wal-Mart. Do you have stores in France?
I have a suggestion in marketing and sales that I believe would set Walmart above ALL other stores. Where and how do I find the right person to talk to? Thank You!
i find your walmart.com representatives to be short and incompetent when handling customer service issues. you guys should mystery shop them and see how they handle customers. For a corporation a large as walmart, this was very dissapointing and discouaging. I like Target, and i think next time I will take my business elsewhere since walmart doesnt appreciate it. thanks a lot!
Just for the record, i did take my business elsewhere: Amazon.com. Walmart should be ashamed of themselves. As a cardholder, I think I should have been treated more fairly than i was by the incompetent customer service team, or lack there of at walmart.com
I can’t under stand why Walmart would have a manager David Uzomaka in the store located at 13484 Northwest Fwy in Houston that treats the employees as if he were in his country (Nigeria) in a manner (do as I say or get fired) especially if they are elderly.
Recently on August 8th a man was walking out with merchandise he had not paid for and the cashier (Connie) tried to stop him to check the receipt and the man pepper sprayed her in the eyes which required medical attention. needless to say she was reprimanded
for talking to the police investigation and is out of work pending the company investigation weather she will be given her job back or not. Now what kind of loyalty does Walmart have towards their employees when’ employees try to protect the company? Shame on
WALMART… I hope Mrs. Connie files a suit against Walmart for Millions $$$$.
Walmart should send Uzomaka to their Walmart store in Nigeria so he can treat the employees as they do in that country he doesn’t seem to understand he is in America.
Again Shame On You Walmart…
I was at the Plymouth MA Wal Mart the other day and was looking for some comfortable shoes for work and what I found was alot of the shelves were such a mess and not able to shop. All of the clearance shelves had boxes just thrown in and very messy. I have worked in retail for 22 years and our stores never looked like that.
No one was working in the dept at that time which was the middle of the day.
Mary Ann
The employees are told to mess up the shelves on purpose. Instead of blaming Wal-Mart; think about the low-class customers that let their children run wild and do not have the decency to put something back because for the sole reason they are the “customer.” This “customer” designation allows them to be abusive, rude, and condescending. I have been threatened, sneezed on, nose picked before handing me money, witnessed customers pick up an item and throw it somewhere else because it would take a modiXXXX of effort to place it back down 3/4 of an inch away. You are the customer and a human so have the decency to act with an iota of class. I will guarantee the next customer that threatens me I will take the appropriate legal action.
While I myself am displeased with our local Walmart, I see that this location is not the only one with major customer service problems. The Walmart in Asheboro NC seems to have a lack competent employees. I have stood in lines for lack of open registers, misdirected to find products and my favorite told they didn’t carry items because the department manager was simply to lazy to take her hands out of her pockets to help me find the merchandise I was looking for. I have even been told to pull an item up online when I asked for information about an item. I truly believe that society is responsible, parents are not teaching their children to be respectful of others or even themselves. It is really hard to find people that care about anything they do anymore. When we put our foot down and refuse to give in to a corp. business like Walmart, by saying we will not shop with you or even work for you until you are more respectful of your employees and customers, then things will change. I for one only go to Walmart when every other store in town is closed and I need something really bad. I refuse to stand in lines if they don’t have enough registers open so I can be checked out in a fair amount of time I push my cart into the customer service area and walk out. So for everyone that has had so much of Walmart that it makes you angry to walk in the door, stop walking in. I have found that I can find deals at other stores and without the stress. good luck to you all.
Please be advised I am very disappointed as I have tried to seek help in different ways. I had a slip and fall on grapes in Super Walmart in Sevierville, Tenn. last July 23, 2012. Because of Tenn. laws cannot find an attorney to help me to work with “Walmart” to compensate me for bill and the pain and injury this caused me . The result of this fall was a broken knee cap. As of this date I will have another surgery on this knee in August. I am not looking to get rich. I am just very disappointed that a big corporation like Walmart would not take responsiblty to help someone who has always been considerate of others and there needs.
Dear Eva,
Find an attorney from another town or even across state lines. Don’t give up!!!!
They have the incident recorded, odds are you faked the injury.
Shame on you
I am a 71 year old white female. I don’t care for Paula Deen, but do care about what is happening to her.
I have an 11 year old granddaughter who was with me when the news about Paula Deen was on. She ask me what she had done. I explained and she said, Grandma, I hear that word all day long at school. Then I read an article by Achim Nowak and he explained that Paula Deen’s problem was she lack leadership.
My granddaughter might not understand about business leadership, but she certainly understands hypocrisy.
Since the word is so offensive, no one should be using it, Black or White. For you to drop her speaks volume’s to us ( your customers). I would fully expect to see all offensive rap music and literature removed from your shelves.
You lack integrity and once again. Shame on You!!
I was in store #0991 in Mobile, AL last night. After a couple hours of shopping I checked out at around 8 PM. My cashier #7916 -I think her name was Kayisha-was so disrespectful to me that I’m still upset today. When I was on deck to check out, the customer in front of me had two separate orders. The first order was a WIC voucher and she got the wrong peanut butter. She sent her friend back through the store to get the right product. After about 10 minutes of waiting, I asked what the problem was. I explained that I normally wouldn’t say anything, but I’m handicapped and really overdid it shopping and couldn’t hold on much longer. The cashier and the customer got very rude and belligerent with me. I deliberately remained calm and respectful to each of them. The cashier never acknowledged my presence or made eye contact w/ me. She just kept very icily announcing that she couldn’t complete the WIC order without the right peanut butter. The customer very sarcastically blasted at me: What do you want me to do, put all my stuff back so you can go through. I told her: No, not at all, I just want her to expedite your order so I can get taken care of too. I know if it were me with a problem, I would be pushed aside for the next customer.(That’s been done to me several times in that store.) The cashier invited me to take all my merchandise off the belt and go to another register. I looked at all the other long lines and knew I couldn’t make it. I contemplated just walking out and leaving everything where it was but my son had to have his pull-ups and pads for the night and I had invested so much time and precious energy shopping, that I didn’t want to cut off my nose to spite my face- so I continued to wait. I asked for a manager. The cashier very nastily said: “I’ll call a manager!” After another 5 minutes or so, a manager showed up. The cashier turned her back on me blocking me from the managers view and explained the situation in muffled tones to the manager. I spoke up- “Look,” I said, “I’ve just been waiting an unreasonable amount of time and I have a problem with the attitude.” The manager never addressed me and soon hurried away. I’m sure that as busy as the store was that he was stretched pretty thin. The lady finally showed up with the right peanut butter and both of their orders were rung up. After she very graciously exited her other customer the cashier finally started ringing up my order- but, she wasn’t through messing with me. She knocked a box of light bulbs I was buying off the belt and they broke on the floor. She slowly made her way around and picked up the light bulbs. She was finally through ringing everything then suddenly, she ran away from the register. 3 or 4 minutes later, she showed back up with somebody to sweep up the light bulb mess. You would think that by now I could finally finish checking out- but no! Now some other management type person showed up with a blue bank bag and instead of completing my transaction, she dealt with the bank bag lady. By this time, my legs are trembling almost buckling under me. I’m holding tightly to my buggy and the counter for support. I’m dreading having to load this $200 plus order (which is low for me at Walmart) into my truck and then still having to get it all into my house. I’m holding back tears from the pain in my legs. Finally she got my receipt and held it just a touch out of my reach. I took it and said to her, “I hope that your mother gets treated the way you have treated me tonight.” Finally, she made eye contact. “What did you say,” she barked. I repeated very slowly and clearly exactly what I said. The customer behind me commented that she wouldn’t wish that on her worst enemy. The cashier then put on this huge macabre smile and bellowed gleefully, “God bless you and have a good day.” Today I’m still recovering physically from my Walmart trip. I realize that I was at fault for overdoing it and shopping for too long. But, the girl never acknowledged me, she never acknowledged the inconvenience I was experiencing and she never apologized for causing that inconvenience. I was the only white person in the mix. The manager was of some middle eastern descent. That is why this pertinent young lady treated me as badly as she did. She got away it. This is not the first time I’ve experienced this racial prejudice at Walmart. I went online and completed the survey just to try and get rid of these bad feelings I’m having. There was no outlet for this particular complaint on the survey. I called the store and talked to the manager. It was the same guy from last night! He remembered the incident, but he never heard anything about the real problem at the check out, all he heard about was the peanut butter. She blocked the real issue when he came to the register. He did apologize to me and told me that he would check the schedule and speak with this young lady when she comes back to work. Due to language barriers however, I really don’t feel as if I were completely understood. That’s what I want. I want to be acknowledged, understood and validated. Further, I would like this particular young lady to know that her behavior toward people outside her race is unacceptable. What makes this whole thing worse, is that it was played out in front of my children. I teach them that we are all equal and that no one person is better or worse than another. When the girl broke my light bulbs- that I really need, I should have had her stop the line once again and send someone to get my light bulbs. But all the people behind me were waiting through all that drama too and I just had to get off my feet. Looking back, why didn’t she offer me to sit on the bench or something while she rang me up. I have a walker with a seat that I use but I couldn’t push that and a buggy and I needed too much stuff to use a motorized cart. It was a just a terrible experience and I won’t be back in that store any time soon. I would be completely satisfied if that young lady were compelled to read this letter so that she might understand how her behavior hurts others. I could have caused her a lot of extra work replacing the merchandise she broke or walking off leaving her to deal with all the merchandise on the belt and in my cart. I would appreciate a reply to this letter.
Dear Nancy,
Consider the girl behind the register, the next time you need to go to walmart, walk across the front to make sure she is working, do the shopping you need to do and make sure you go to her check out. When she has finished ringing up your items pull a large bag of pennies out and start counting them to pay for your purchase. Give her a lesson in being respectful.
You must be two-years old.
With your attitude, you must work at a walmart store!
Nancy as a Walmart employee 8+ years I’m Sorry that is B’s on her part the good and the bad at Walmart is we’re spread thin and we get beatin up all day long we can only do What we’re allowed to do I in now way think this should ever happen I can’t change it but I can say the universe will balance and she will get some suckage in her life that will equil it
Walmart,
My wife and I are long time customers. But we no longer will be. Because of your short sighted, knee jerk decision to sever ties with Paula Dean—For NO justifiable reason save to cow tow to the left wing group speak zombies. We will shift all our grocery shopping to the nearest military commissary (I am retired military). Previously we had split our food shopping between Walmart and the commissary. We will also use Amazon and whoever continues to carry Paula more & stop purchasing durable goods from Walmart. I really enjoy my Sams club account but as a man of principle I won’t be renewing my Sam’s account when it comes due again in October. The cancer of Political Correctness killed 14 at Ft. Hood. I simply can’t support it anymore.
I am also displeased with Walmart for still carrying Martha Stewarts products even though she was convicted as a criminal.
I have been a long time customer with the Wal-Mart Stores and it has come to my attention that Wal-Mart will no longer be caring the Paula Deen products. I find this most disturbing, since my family and I purchase many of her name brand merchandise from your stores. I understand from the resent trouble that the media has made on the misfortunate happenings of Ms Deen. Which I find untrue, having met the woman myself two years ago along with her sons. I find that the media is just making a circus out of a lie that some clown is trying to make money off of. This happens all of the time and you read it in the news. Please reconsider taking Ms. Deens products from the Wal-Mart stores. The people you will be hurting is the public the love her and enjoys what she offers.
I will not shop walmart anymore if they discontinue Paula Dean’s products. I am sorry to say we have rode on the racist thing long enough. There comes a time when you have to look in the mirror and wonder why………………………..
I will no longer be shopping at Wal Mart because you have dropped Paula Deen products. Shame on you Wal Mart!!
Gentlemen:
Here in Fresno/Clovis California a new superstore has just opened.However, it is only 5 miles from your old existing store. Ironically, within less than 6 months you have built a new neighborhood market only 2 miles from the new Clovis superstore. Also, a new neighborhood market is under construction within 5 mile from the old existing store on Shaw and the new superstore both in Clovis.I would like to know if whomever made these decisions had used a new demographic studies for the San Joaquin Valley? All of this valley has the highest unemployment in all of California.Just how can you justify this many stores in such proximity to each other and hope for reasonable sales.
The Walmart in Kingwood, WV is a JOKE! I will from now on avoid it if at all possible. It will be hard to never go in again as it is the only store of any size around for 20 miles…..but this store is HORRIBLE!!! Check this out…….
a) This store that has the Walmart name emblazened across the front of it is the most un-American store in the U.S.A. and is so disrespectful to our veterans. Out of any typical ten day period, the American flag that is supposed to fly high and mighty above the store is at half-mast and draped over the side of the building or laying on the roof for seven or eight days. As a proud citizen and veteran myself, I find this to be completely unacceptable! Numerous requests and complaints to the store management result in NOTHING!!! Even on Memorial Day, this store displayed the flag in this shameful manner. This particular flag was donated to the store by the local VFW and requests from one of the chapter officers hasn’t yielded permanent results…..now the flag flies that way only 6-7 days out of 10!
b) Yesterday (19 Jun 2013), I went in to make a short stop and be on my way again. As I approached the rear of the store I began hearing a fairly loud and very distinct popping sound. I instantly recognized it to be the sound of a child Fischer-Price pull toy. The one with the clear plastic bubble on it and the balls inside churn like pop-corn. So at first I really don’t pay too much attention to it (the noise) until I get within a few feet of the source. A small child that is “maybe” just over a year old, is toddling up and down the aisles of the electronics dept with said toy in tow. Something very odd struck me about this scene and it took a few seconds to realize what was wrong…….there was not a single parent/guardian or “responsible” adult within 100 ft of this child. So in the best interest of this child, I took it upon myself to watch and observe this toddler to see where she was going. I followed (at a distance to observe only) this helpless baby for at least 5 minutes while she laughed and giggled around the electronics section and toys with not a care in the world. I witnessed this child move around store associates that were too busy talking amongst themselves to even notice this baby. I saw this baby move past other shoppers and even a woman and another youngster who appeared to be maybe 4-5 yrs old. This particular woman even looked at the child at she happily scooted behind the lady, but the woman’s look of unconcern led me to believe that she either didn’t know the child or could care less about her. After the child went down another three rows of merchandise (now into the automotive goods dept) I decided it was time to enlist the help of a store associate. I had to remove myself from eyesight of this child and physically confront and ask a store employee to please intervene! After explaining what has been happening, this dumbass employee actually asked me what I wanted him to do about it……….I replied with “ARE YOU SERIOUS?….HOW ABOUT LOCATING A PARENT OF THIS CHILD!” He and I relocated the toddler and he’s trying to ask her “where her mommy is?”. The child is barely walking upright and he thinks she’s going to tell him where her mommy is…..she just looks up at him and smiles and giggles. Just about that time, the woman who I saw looking at toys with the 4-5 yr old boy comes walking around the corner just a big ol’ smile on her face and says “oh….that’s my child, I’ll take her”. Again…..all I can think of to say to this woman is “ARE YOU SERIOUS?!” I began to explain to this woman what her child has been doing and where she has been and how long I have been following her to hopefully ensure her safety. This woman became belligerent and refused to accept what she was hearing, she was adamant that this child was “within a row or two” of her at all times……NOW I’M PISSED OFF! I know I should have kept my cool but I let out a “THAT’S BULLSH*T LADY!……HOW CAN YOU EVEN ALLOW HER TO BE OUT OF YOUR CONTROL AND SIGHT BY AN AISLE OR TWO…..ARE YOU SERIOUS?!” All the while, the store clerk is cowering in behind a rack of clothes not wanting to get involved. She and I had a few more choice words which resulted with my calling the police because she forcefully hit me with her shopping in an effort to leave the situation with her children in tow. I immediately went to the front of the store and requested the assistance of a manager and the police……the manager said there was “nothing” she could do now that the child was back with her parent. Maybe so! However, as I subsequently pointed out, what this manager failed to realize is that she could presently be dealing with a CODE AMBER instead of a semi-resolved issue. I again, recanted the entire story to this woman and she maintained that this child was always safe within her store because when a child goes missing…the store goes into “lock-down” by issuing a CODE ADAM. I looked at her in complete disbelief and told her that in this case, she never would have had the opportunity to call the CODE ADAM because that child would have been out the door, in some stranger’s car and long gone before said oblivious mommy even knew her kid was gone. I tried to get her to understand the seriousness of the stores failure to recognize the seriousness of the potential outcome. The manager said, “well there is nothing we can do about it now, and besides……we see this happen all the time and it’s a sad fact but it happens almost everyday here.” AGAIN I ASK……ARE YOU FUC*ING SERIOUS?!!!! Lady, you missed the point……take the lesson here, show some real concern and turn it into a training matter. Get your store associates to wake up and get involved! Take the security tape and review it for all the missed opportunities that any of the store employees could have thwarted a possible abduction by some pedophile or worse! UNBELIEVABLE!!! I followed and observed this child for a good five minutes without another single “ADULT” pay attention to her. NICE!! WAY TO GO WALDO-WORLD!! Oh…..and as far as the cops are concerned in and around this backwoods hick town……..useless. All I requested was for the cop to go talk to the lady and educate her on what could have happened and he could have cared less….nothing he can do about it. I told this buffoon that next time……I won’t bother with them (the PO-PO), I’ll take the child up in my arms, walk out the store, and go straight to the DHHS office which is right next door! What a clown!
I’m done!
Tim Newton while some of your story may or may not have been true I have no doubt you exaggerated MANY parts of it. Get off your high horse and PLEASE avoid shopping at kingwood Walmart so no one has to deal with you. There’s always Oakland or Morgantown 😉
Well said Chelsea! And may I add that if you pick a child up and walk out off the store with them Tim, that you would be committing the crime that you seemed to be worried about happening in the first place. You would be kidnapping! Then the “po-po” as you called them, would be hauling YOU off to jail!
Last night i was standing in row when a ponk ran passed me and hit me i went after tbe ponk when i got close to the ponk i saw he was under cover for walmart other enployes told me to leave him alone. I asked for a manger a female was walking by i said her i need to talk to you she told to wait and walked away 10 min go by she never came back i started walking around looking for the manger could not find her i said hell with walmart they donot care for the custmer only about how much money corp is not paying them as i was walking out of walmart there stands the female manger outside of the store in the parking lot that just sbows that walmart does not care it will be a cold day in hell before i shop at walmart again
I think your wal mart store in north Platte Nebraska is corrupt and if this issue is not looked into be expecting to hear from the better business bureau or equal opprotunity employers extra. Point be known they fired their best cashier today factual statement I’m sure I wont be the only complaint you get on this issue. Ashley DuBry deserves to have her job and since when is it fair to not except Dr. Notes for excused absences and don’t tell me that you guys do Ashley is the mother of my kids and I know for a fact none of her notes were counted towards her in any way yet they were used against you maybe you all should contact Ashley before this gets nasty and the store falls apart sincerely a concerned ex customer
Hello my Name is Kenny Bailey in knoxville TN on Wed 4\24\2013 at 730 pm me my wife and our daurter and my wife’s father went to Walmart Supercenter 3051 kinzel way, knoxville ,tn (865) 544-7710 as we were walking out we was stopped by a female police officer she was real nice she was confused why they called her and never confronted us? So this big women and two guy’s came out and stated my wife’s 67 yo father had taken some movie’s I told my wife to walk in with him as I’ll take our 8yo daughter to the car,well after searching him they found NOTHING!!!!!! so they had him in the loss preventions office as my wife and the officer was cutting up “small talk” The officer told my wife to get her father that there was nothing going to happen! as my wife walked into the office that her father and the big women and 2 other men was in “THE DOOR WAS OPEN,AND NO DO NOT ENTER SINGS AND INSTRUCTED BY THE POLICE” As my wife walked into the room to tell her father that it was ok that we could leave, The loss provition lady jumped up and pushed my wife that weighs 110 lbs into door not 1, not 2 ,but 3 time’s screaming at her that” THIS IS MY STORE GET THE HELL OUT ” as she was Assaulting my wife the police officer jumped in and ask the women to remove her hands from her and the 2 other men was asking her to stop also ! As the police officer walked my wife and her father out to our car they told me what happen and as my wife opened her shirt you could see her chest that was swollen and marked up bad,at that time we ask for a police report and took pictures,when we left wal mart I took her father back home and dropped off food to our other kids, my wife’s chest started hurting so i took her to UT hospital at 930pm i stepped out side to call the other kids when I was called to come back in as i walked into the ER room there was 3 DOCTOR’S and 2 NURSE’S in the room cutting her clothing off and my daughter was in the corner screaming in shock my wife had a bad Seizure due to the incident that happen at this wal-mart! my daughter is traumatized over this and will need counseling she has been screaming in her sleep all over this wal mart! We are taking legal actions against this store! This women needs to be brought down!
I recently applied for a job at the Walmart in Norfolk, NE. I interviewed with two people that day and they were ready to offer me the job. I went through the background check and was totally honest about my past, which I like everyone else has made mistakes. Today I get a letter saying that I am not going to get the job due to a past record, non-violent or drug related. How is it that one of the largest employers in the US can be so blind when it comes to giving people a second chance to make their life better? Can’t believe that a corporation of this magnitude is so closed minded about humans making mistakes in the past and not being willing to give them an opportunity to improve their cirXXXXstances. I know of several others who work there who have past felony records and I get denied???? Apparently this company cares nothing about those of us who want to contribute to the community and the company! I wasn’t even allowed the chance to explain the situations regarding the background check. Thank you Walmart for caring about those of us who really want to work but thanks to companies like yours, are discriminated against!
Hi Cindy,
I recently applied for employment with Walmart in Mechanicsville,VA. and just went through some what the same situation. I too, went through the interview process and was offered a position pending the “background” investigation. My past isn’t as polished as yours and I openly admit that I’ve made some choices that seem to have come back to bite me in the rear. But like you, I question why companies, such as Wal-mart, even after you’ve paid for your mistake(s) don’t give you the opportunity for a second chance. I have yet to see a halo around any of Wal-marts employees’ head. It’s not just Wal-mart, but a lot of other companies/corporations that have labelled people looking to become “productive citizens”. No wonder some people resort back to doing wrong. Now I’m in no way promoting “any” negative actions because I’m only responsible for my own. But living in a country of “freedom” sure is costing a whole lot more than I expected.
Good Luck.
I purchased an Ipad at Christmas and took advantage of the product care plan promo that was offered where you would receive a statement credit for the cost of the care plan if you used your Walmart Credit Card. At the time I purchased it, the associate who rang the transaction did it incorrectly. I made numerous visits out to Walmart to have the issue corrected and they assured me it was finally done correctly. After 4 months of no statement credit and numerous phone calls , I contacted a manager at the Walmart credit card department and was told that because the associate originally rang the transaction incorrectly, I could not receive the credit. I have every receipt to prove I purchased the care plan and am entitled to that credit! The Manager absolutley refused to do anything to make this right. I closed my Walmart account immediately and will NEVER return to that store. I have exclusively shopped there for all of my groceries and most of my other shopping needs for quite some time. You would think they would value their customers enough to fix things like this. It was their mistake….and I paid the price! Unbelievable!
On 3/26/2013 I made a payment at my local Walmart store in Chillicothe,Ohio with a cashier’s check and paid off my account. Since then they cannot find my money i have faxed them all the information needed such as a copy of the check and the receipt i received and a copy of when the check i gave them cleared.($2864.00) They told me from the beginning it would only take a couple of days to resolve this issue. Now they are saying 1 to 3 billing periods. After numerous call to them and their corporate office.
Today i recieved a telephone call from their collections department about a payment.
This is very unprofessional and harrasment!! Looks like Walmart needs to be sued treating a faithful customer this way!!
I was just wondering since wal-mart is saying they will hire any veteran who walk in and asks for a job, how would they like to know how wal-mart truly treats a veteran employed there? Facts only…..
I have no idea why everyone types there complaints here Wal-Mart does not listen to them let alone read them. The corporate officials have no interest in the customer even tho that is who generates there pay. The company has gotten to big to care. At the Crestwood. IL. store the store manager and even the co-managers treat customers like a pill of sh– . They treat there employees even worst. I have heard the manager tell a guy that he learnt to count on the farm and should take his shoes off. I have no idea why anyone would want to shop at a pig sty like the Crestwood IL. store I can shop anywhere and not have to put up with I do there. I wonder how long there store would last with out customers.???????
I work at a Walmart in Kingsport, Tn/Fort Henry Drive/Manager David Pfountz/4233920600. Just to give everyone an idea of my store location. I have noticed that our hours have been cut to the point where our customers are complaining daily about long lines and under stocked our out of stock items. Our store has not even adequate man hours to keep the store in shape for our customers. As an employee with an hourly schedule in the low 20’s I am being faced with making some choices and financial decisions which are proving tough and insurmountably devastating for us. Especially, especially my son who has developmental disability. I do not know what to do. I have asked for a few more hours and I am usually denied them. Someone tell me how a Fortune 500 Company is denying their associates hours and their customers satisfaction to cut labor costs to this extreme? What’s really going on at Walmart?
Approxmately 2 weeks ago a huge storm came up and i was sitting in my van when a .shopping cart came flying across the parking lot hitting my van and made dents on my van right front fender. I went into the store and spoke to a man named Jeff. he filled out a report. and gave me a claim #L3041232. and a ph# for CMI 1800-527-05666.Left a message with Skip to no prevail.ext.20599. All I have been getting is a round around.Whenever I try to csll Jeff he is always not there.
I tell you one thing I want a job like his,
THE STORE IS IN SPRING HILL ON CORTEZ BLVD.
A VERY FLUSTRATED GOOD CUSTOMER
MARTI SCHICK
352-442-3974
I do not know the store number for our local Walmart, but it is in Effingham, Illinois.
It is absolutely horrible to try to get any help in this store! They are running the entire store short staffed. Its ridiculous! I wanted fish, no one there. And no one came to help! I went on over to fabrics. I needed some material. No one there! They paged and paged someone! I finally walked away! I got my groceries went to checkout and two registers were open on the general merchandise side and 3 on grocery. I stood and I stood. People in line were complaining it was stupid!! I would think the business this store does that they could at least keep it staffed!! I was the fifth person in line behind people with shopping carts rounded up. Something needs to be done with this store, shelves were not even fully stocked!! The amount of unemployed people out there!! Give them a job, or give your workers fulltime work!!
Dear CEO.
I’m Mrs Hay and we go last night 3/16/13 at Horatio st Utica NY at 23:05:20 and the line
is too long and they close the self check out & only one counter is open counter 17,
how this happen?we live in Cape Girardeau and not like this, i see every other day this walmart
workers is just talking in the other place when there is nobody at the section..
hope you can do something to this problem so peoples who shop is more comfortable to WalMart,
Thank you & Happy St Patrick Day.
Mrs Yuri Hay.
dear sirs
i am a wife and assiciates family
my heart goes out to my husband as he does what he is told and feel not treated as a associate.. truth be told he has been bullied and at times little or no help. they have a associate that drags his feet and gets away with it? excuse me, guess who gets blamed.. ‘
i want as of this moment things to change, he has put his time in, i want better respect and less coaching. the bull cannot apply for ayear to better yourself? mangers change to other stores. and keep on those that need to take a test. give more equal time to those that are qualified to be given the job. some asst managers are clueless and some managers donot know boo… i truly feel sorry for those that are discourged and put up with it.. doesstresspart of the job description to work at walmart? i cannot go into all the problems but it is a local store..truly i feel if a white perwon is let go a dark or thre choice take the others place.. they donot complain, push them around..i fear for the white associates..more cooperate visits and no heads up when you are coming….** i am always feeling upset and unable to help the feelings of despair and anger
please take my letter to heart.
I also Avon rep.
hello,I’m kin to Drew Barrymore.
I would like to know why store 1996 managers and the store manager treatring the employers bad because I went to that store, I overheard associates complaint about the treatment get there. Mr. Michael Terry Duke, I think that store needs to investigate or sends a undercover boss there and I overheard favoritism too. Thank you! Please do so!
I am a former employee,I was fired in September 2012 and just now got my phone and internet turned back on for now.I just want you to now that I am extremely hurt, I still don’t understand why but I now I did nothing wrong. I have more integrity in my little finger than any of your people at store 1283.I was dependable ,honest,and cared for all the people I worked with and every customer I came in contact with.I loved my job,never coached never repremmanded for anything and two days prior to being fired was talk with about training for management position.When I was called into the office,I thought it was to talk more about that ,but was blindsided by some one I had never met and accused of things Iwould never do and never did some one lied and worse, it was believed.I will seek legal advise. I am 50 years old, been married for 29 years and my wife has been disabled for 10 years.Its hard sometimes when I was working ,but I not only managed it but , I did more work than everyone there half my age.I just wanted you to now, I am hurt ,I have prayed about this for months and felt that I should at least let you now how I feel,not that anyone there really cares about ONE person .But I did enjoy working there and I miss it.
I just checked My hours and they were cut by other hour and a half.I just don’t understand how they can get away with this cutting the little people hours when if they want to make a diffents they need to be cutting the salary and manger pay thats where they would see a big diffents.I said they would really hear some belly aching then and Yall can tell them what I was told TO LEARN TO LIVE WITH IN THEIR MEANS.
mistreated AT WALMART VESTAL NY,On black friday early afternoon.
Wednesday Night I went to the customer service desk to check my flyer I had,
for some things I had on layaway at Walmart.
I asked the head ceo at walmart if they will price match the flyer I had.
She doubled checked with the manager Micah.She said.on that night.
She told me yes they will price match it for me after reviewing my flyer and layaway slip.
she had told me to come back the next morning when walmarts layaway opened at 9:am to
pick up my layaway & to price match it.So we did that.
THEN AFTER WAITING 3, 1/3 Hours in layway line it was our turn.
They canceled out my layaway because the cashier didn’t know how to price adjust the layaway.
we was told we would receive our layaway fee back plus the price adjust.Then the assistant manager”Anthony”came back to layaway.
He said he wasn’t going to price match the the flyer ad I had for $99.
I asked him why when the head ceo approved it last night with the manager.
I had asked him if there was any way he could call him to ask him.He said he wasn’t
freaking calling the manager he said who had worked 14 hours last night.I said well who do we talk
to then about this he told me to get my phone & call the cooperate office and the them myself or go some
where’s else to get the item.When I had it on layaway that they just canceled and tried to
do a price match adjusted price for me.He said the most he can do was give me my canceled layaway fee
that they canceled out trying to figure out how to price adjust the flyer ad.
& he said he could do the higher priced match out of the two I had one 1 $99 and 1 for $179 when the items
I had on layaway was $249 each
a piece.He started to raise his voice and get close to my face while being loud and
I started to cry. My boy friend spoke up & had said you don’t have to treat her that way.
The ass. manager said he doesn’t have the time for this.for us to call cooperate or find the items else wheres cheaper.
Or to come back & take it up with the head manager the following day.
So I lost out on my layaway fees & the price match of the $99.
While we were cashing out the 2 items we had to re buy due to them canceling the layaway.
I over heard him telling the cashier not to accept price
matching so the lady in the next check out line in layaway was told they
do not price match sears or kmart sorry.I was humiliated & embarrassed with
the assistant manager yelling at us telling us to shop else wheres then, & us
& losing out on our layaway fees.My boyfriend lost almost 4 hours of work because the
layaway personal couldn’t figure out how to price match it in the cash registers,&
with the ass.manager Anthony cursing & yelling at us.
I don’t think I ever can walk into walmart and spend my money at your stores again.
I understand during the holidays it’s busy however the way he was
raising his voice and cursing & telling us to shop else where’s then.I think someone should make this right. Some thing should be done with how your employees are treating people.
I have been saying for several years now that Walmart is going out of business. It is, really. It is a slow process, but it is happening.
Close your stores for Thanksgiving, Let your Employees spend time with Family. I am Sure That is what All the Corporate people will be doing. (no I am not an employee) I just feel bad for those that have to tell there small children sorry Mommy or Daddy can’t spend this special day with you cause if I don’t go to work I’ll get fired!!!!!
I am sure Walmart can afford to close for 12 hrs. 2 times a yr.