Valu Home Center was founded in 1968 in Buffalo, New York. The company operates a chain of hardware and home improvement stores for the do-it-yourselfers.
The company has annual revenue of over $100 million and employ more than 1,000 full time employees. Currently, there are 41 locations in the states of New York and Pennsylvania. There is a wide range of products in each location, everything from automotive parts to farming implements, gardening to home improvement products.
Each year, the company raises money for the “Make a Change” program, which helps young people who are addicted to alcohol or drugs go through rehabilitation and find jobs. Company headquarters are now located in what was once the only company store in Buffalo, New York.
Valu Home CenterValu Home Center was founded in 1968 in Buffalo, New York. The company operates a chain of hardware and home improvement stores for the do-it-yourselfers.
The company has annual revenue of over $100 million and employ more than 1,000 full time employees. Currently, there are 41 locations in the states of New York and Pennsylvania. There is a wide range of products in each location, everything from automotive parts to farming implements, gardening to home improvement products.
Each year, the company raises money for the “Make a Change” program, which helps young people who are addicted to alcohol or drugs go through rehabilitation and find jobs. Company headquarters are now located in what was once the only company store in Buffalo, New York.
The Valu on Delaware in Tonwanda has the most miserable and standoffish cashiers in existence! I shopped there 3 times in the past month and was cashed out by 2 of the most unapproachable individuals. One time I was cashed out by a tall heavyset native American looking woman who looked like she was so irritated by my presence and rolling her eyes. The next time I went in, I avoided the native American woman and went to a gentleman (I think his name tag read Brookelyn). He wasn’t much better than the native American woman. I just figured he was having a bad day. And the last time I went in there I was cashed out by the same man again and I got the same irritated look, so I made small talk to lighten the mood, he only answered me when it was regarding cashing me out. I’ve never had a cashier ignore me and be so rude. At least the store Assistants walking around that place are friendly and helpful because those cashiers are horrible!!!
I want to thank Value Home Centers for a dedicated member of your team. A couple of weeks ago I was shopping in the Fredonia New York store and asked if there is delivery to large items. I was told no, but then a gentleman offered to drop off my items if I ordered them. I was very grateful as I have no one to transport a heavy vanity and sink. Lowe’s would have charged $94 and I couldn’t find any other store to deliver. I immediately went home and ordered three items including the vanity and sink from Valu online. When they came in I received a call saying Joe could drop the items off on his way home the next day! Come to find out, Joe is the district manager of 7 stores. Who knew? I am so impressed that he would go out of his way for me that I will always check first to see if you have what I am looking for. I have been telling everyone my story. Thank you Valu Home Stores!
I would like a face to face with corporate to discuss my un-justified termination
I was in your South Rossler store. I was able to find what I needed however the one girl was texting. Kept looking at the manager. Whatever she was saying she seemed full of herself and interested to see the response.Your employees need to learn to keep their outside relationships out of the store and not talk about the customers. I don’t appreciate them talking about me.
I was fired from store 45.The assistant manager Marc reinard gave a customer store credit for a return and then the customer came to my register to ring out.He used his store credit for his purchase but had a balance of 26.09.Because of marc reinard lack of training his employees about using store credit on purchases the customer wasn’t able to exit the store for an embarrassing amount of time and blamed me in front of the customer. Because of his ego problems he let go of a very very good employee. In my opinion he’ll always be a manager assistant.
I visited your store in Syracuse, N.Y.. I was purchasing some items for my lawn. As I was walking down the aisle a gentleman was standing in the entrance on his phone looked at me as I had a hand full of items, I said exuse me he gave me a nasty look and moved slightly. The cashiers were so friendly. As I told the cashier how rude this guy was he informed me he was the store manager Mr. Wise. He is one of the rudest people I have ever met. Even as I was cashing out the manager had a nasty look on his face. The cashier was even shocked and apologized for his behavior. I won’t be shopping with your company if this is how customers are treated.