Toyota is a Japanese automaker with worldwide headquarters in Toyota, Aichi, Japan.
Kiichiro Toyoda started the company in 1937 as a spin-off of his father’s company, Toyota Industries. It was previously a division of the same company beginning in 1933. Toyoda means fertile rice paddies in Japanese, so the company name was changed slightly so as not to be associated with farming.
Kiichiro traveled to Europe and the US in 1929/1930 and became fascinated with the cars and engines he saw. The Japanese government, in need of cars and engines, encouraged Kiichiro to develop and build cars. The first models looked similar to the cars he saw on this travels. 
In June of 1950, the company made only 300 vehicles and was on the verge of going bankrupt. A small bank loan, however, along with bank instructions that the company not hire any more workers than necessary took the company out of the red.
Toyota entered the American market in 1957. In the 1960’s the U.S. began to put high tariffs on imported vehicles. In response, Toyota began to manufacture vehicles in the U.S. in the early 1980’s.
In response to the 1973 oil crisis, consumers began to demand smaller cars with better fuel efficiency. 
In the 1990’s Toyota began to branch out from this restriction to produce larger and more luxurious vehicles, including several lines of SUVs. Toyota began to produce the world’s first hybrid car, the Prius, in 1997. 
In 2014, the company unveiled what many people consider to be one of the strangest looking “cars” ever made, the Toyota I Road. This electric three wheeled, two passenger vehicle which looks more like an enclosed motorcycle, other than the steering wheel. With a top speed of 30MPH, this city friendly car can go about 31 miles on a single charge, and it recharges in 3 hours. Company spokespersons say that they are working on improving the speed and range of the vehicle and hope to have it for sale in 2019. 
Today Toyota is the world’s largest automobile manufacturer by production and the world’s thirteenth largest company. The company has over 350,000 employees worldwide and had $228.48 trillion in revenue in 2016.
Toyota is a Japanese automaker with worldwide headquarters in Toyota, Aichi, Japan.
History
Kiichiro Toyoda started the company in 1937 as a spin-off of his father’s company, Toyota Industries. It was previously a division of the same company beginning in 1933. Toyoda means fertile rice paddies in Japanese, so the company name was changed slightly so as not to be associated with farming.
Kiichiro traveled to Europe and the US in 1929/1930 and became fascinated with the cars and engines he saw. The Japanese government, in need of cars and engines, encouraged Kiichiro to develop and build cars. The first models looked similar to the cars he saw on this travels.
In June of 1950, the company made only 300 vehicles and was on the verge of going bankrupt. A small bank loan, however, along with bank instructions that the company not hire any more workers than necessary took the company out of the red.
Toyota entered the American market in 1957. In the 1960’s the U.S. began to put high tariffs on imported vehicles. In response, Toyota began to manufacture vehicles in the U.S. in the early 1980’s.
In response to the 1973 oil crisis, consumers began to demand smaller cars with better fuel efficiency.
In the 1990’s Toyota began to branch out from this restriction to produce larger and more luxurious vehicles, including several lines of SUVs. Toyota began to produce the world’s first hybrid car, the Prius, in 1997.
In 2014, the company unveiled what many people consider to be one of the strangest looking “cars” ever made, the Toyota I Road. This electric three wheeled, two passenger vehicle which looks more like an enclosed motorcycle, other than the steering wheel. With a top speed of 30MPH, this city friendly car can go about 31 miles on a single charge, and it recharges in 3 hours. Company spokespersons say that they are working on improving the speed and range of the vehicle and hope to have it for sale in 2019.
Today Toyota is the world’s largest automobile manufacturer by production and the world’s thirteenth largest company. The company has over 350,000 employees worldwide and had $228.48 trillion in revenue in 2016.
I have a 2019 Toyota Yaris. At the time I purchased two Yaris. Mistake. Both cars have rotor problems been to Toyota four times and it seems they don’t want to replace. Although the rotors are in they said that Tech have to approve. Anyone ever heard of this
I just paid off my Rav 4 LE (VIN – 2T3ZFREV6EWO83399) and paid on it for 60 months. After 68 months my transmissions 4,5, and 6 gears were not working. The dealership in Ruston, LA had my car for 12 days and it wasn’t until I threatened to come get it, since I live 30 minutes away, that they finally got on the ball to get me “fixed up”. I shouldn’t have had to pay $1649.50. This should have cost me NOTHING as this was obviously a defective transmission from the start. I had 54,728 miles on a 5-1/2 year old car. Now, Karl Malone Toyota of Ruston, La. and one of the general managers, Micah, wanted to scam me out of money charging me an outrageous amount per hour for labor and too many hours at that. But of course they want to assure me that “they’re helping me out” and then when I pick up the car they try to get an extra $168.75, which I didn’t pay. Oh, but they’re doing me a favor – ha. Tell me how honest these people are…haha. They didn’t work on my behalf and I was out of a vehicle for 13 days. I WANT MY MONEY BACK
Subject:: 2019 Toyota Hybrid Limited Purchased in the Fall of 2019
I am totally disappointed in my purchase. It is the worst Toyota I ever purchased as a matter of fact it is the worst car I ever purchased. The Hybrid performance is horrible.The batteries are always empty and never get fully charged. When I took it to the dealer they told me that was how it was designed. For a company to be the first to bring Hybrids to market years ago to now produce a Hybrid in 2019 which such poor performance is unconscionable.The best I get is 24 mpg,buying this Hybrid was a waste of money. I own a 2013 Lexus Hybrid which gets 40 mpg a “2013”, and yet you produced a 2109 Hybrid that does not even top some of the current only gas models cars.
The center console is useless, hope you never use this design again.
The car was delivered with an out of date GPS chip Map Ver. 05-38-0 2018 05-0,which I am now told I have to purchase for $67.75 an updated chip Map 5/0/2019 or OEM part 86271-35021. This was after I spent an hour driving around in circles trying to locate a hotel in the Tampa Florida area. I finally used the “WAZE APP.” which took me to the hotel front door. The Toyota GPS system is useless. I have been a loyal Toyota/Lexus customer for years but am now having second thoughts about about purchasing another Toyota.
As you can see from the above I am not a happy Toyota customer.
Hope you read this and do something about the problems for me and other Toyota Highlander Hybrid customers.
John
CC: James Lentz COE Toyota Motor Company
Subject:: 2019 Toyota Hybrid Limited Purchased in the Fall of 2019
I am totally disappointed in my purchase. It is the worst Toyota I ever purchased as a matter of fact it is the worst car I ever purchased. The Hybrid performance is horrible.The batteries are always empty and never get fully charged. When I took it to the dealer they told me that was hoe it was designed.For a company to be the first to brin Hybrids to market years ago to now produce a Hybrid in 2019 which such poor performance is unconscionable.The best I get is 24 mpg,buying this Hybrid was a easte of money. I own a 2013 Lexus Hybrid which gets 0 mpg a “2013”, and yet you produced a 2109 Hybrid that does not even top some of the current only gas models.
The center console is useless, hope you never use this design again.
The car was delivered with an out date GPS chip Map Ver. 05-38-0 2018 05-0,which I am now told I have to purchase
I own a 2005 4Runner. I brought it into the Hackensack, New Jersey service center on July, 2018. The rear window would not roll back up from an open position. The vehicle was serviced but upon opening the cargo (rear) door, the distinct sound of matter/debris can be heard rattling around. It was mentioned to the service department upon subsequent service matters, but never addressed. Fast forward to now, the cargo door retains plenty of water after rainfall. It drains only upon opening it and the rear wipers do not respond. I dont dare attempt to open the cargo window for it may not close again. Assistance, please.
i own a 2013 camry it has that rattling noise at start up for a few seconds that is caused by a vvt camshaft gear toyota is aware this is an issue with many of its engines but still wont have a recall mine has only 67000 miles am very disappointed with this company
I purchased a 2012 Toyota camry , new not used. As of today it has 20,800 miles. I noticed about maybe two years ago that the factory tint had started to bubble and now of course they are all over the back window. I called the dealership where it was purchased and first was told that it had to do with what I washed it with, which we both know that is not true because that tint is on the inside from the factory. I purchased this car and like everything else you get a good sales pitch but once things start to happening to the car you are told you have to take care of that your self it is no longer under warranty and that was not covered anyway. I believe Toyota needs to stand behind their vehicles. I think Toyota should fix this car because this is a factory defect. I have purchased several Camrys over the years and never had this problem before. I am holding Toyota responsible and don’t intend to let it go. Does buying new mean anything or should buying used be the way to go. I think You should fix this car because it is your fault. My nice clean camry looks terrible because of all those bubbles in the back window. Will be waiting to hear from you. I am a senior citizen with a fixed income so you tell me how am I suppose to afford to fix this problem?
We purchased a new Toyota Solara in 2006 and currently, there’s just over 61K miles. In the time period of ownership, the check engines light has come on twice. The first time, was in the summer of 2008 and the second time was Monday 8 April 2019. In both instances, the gasoline filler cap had to be replaced at the cost of the computer analysis.
When the Check Engine light came on this second time, I took the car to my mechanic and he stated, it has been his experience that Toyotas inherently have a problem with some leakage around the gas cap. If that is the case, why hasn’t this been pointed out before as a defect?
Although, the car is going into it’s thirteenth year, is this something (gas cap replacement) something that I’m going to have to endure for the rest of my ownership?
Please advise at your earliest convenience.
Thank you.
Claudie V. Cleveland
We bought a 2019 RAV4 Limited in January and we bought the vehicle service agreement interest free for 1 year . Toyota sent in the first payment in but never sent in the complete paperwork. I never received a bill for three months and I called inquiring about this and no one ever responded to my phone calls. Today I finally was able to speak to somebody in the finance department and they said that the paperwork was sent in on time. The service agreement people said when I called that they only received the first payment and did not receive the rest of the paperwork. Someone is not telling me the truth and I am very disappointed in the way Team Toyota handle my phone calls .
I purchased a 2007 Toyota Solara SE in 2012 from the Neil-Sandler Dealership in Murfreesboro, TN. The vehicle was a trade with only 20K miles. I have maintained service on the vehicle by having maintenance performed on a regular basis. On Monday, March 11, 2019, I noticed my oil lamp was being illuminated frequently so I stopped at the service provider for them to check the oil consumption. Although I had just had the oil changed on February 10, 2019 and had only driven 2K miles, the vehicle was 3.5 quarts low. One the senior technicians at Firestone informed me that Toyota had issued Warranty Enhancement but I never received such a notice. I contacted your customer service department on Tuesday, March 12, 2019 and spoke with a representative who informed me there was nothing Toyota could do for me. I followed that up with additional calls and spoke with two representative- one in particular named Elizabeth on March 13, 2019. I repeated my statement that I had not received any communication regarding the potential of this issue and that if I had, I would have taken immediate action as I did when I received communication in 2017 from Toyota pertaining to the cracks in the dashboard on the passenger that may result in malfunctioning of the passenger side airbag. This individual informed me I was mailed a letter but she couldn’t provide the date it was mailed. I then asked her to forwarded a copy of the letter mailed to me and she responded she could not honor my request. I then asked for the date the letter was mailed which she replied that should would research it and call me back within 24 hours. She, along with other representatives informed me that the warrant enhancement program had expired and therefore, my vehicle would not qualify for repairs. I’ve attempted to speak with a senior representative but as of today, March 15, 2019 at 5:16 PM (CDT), I have spoken with other individuals who have either phoned me or answered the call. I have visited the dealership, now Toyota of Murfreesboro, TN who were cordially and reviewed my maintenance records with the vendor who have performed normal maintenance on all of my and my family vehicles over the past 25 years.
My issue with Toyota is multiple-fold: (1) the letter was not sent to me although my address is listed in your database; (2) failure to acknowledge a breakdown in the notification process that has led to a MAJOR mechanical problem with my vehicle that has less that 126K miles; (3) refusal to perform the necessary repair that is caused by substandard manufacturing at the behest of Toyota;(4) failure of the CR to provide a high standard of professionalism.
As a retiree who trained and managed more than 30 CSR staff member, I was also available to speak with a concerned customer so needless to say, I am extremely disturb that over a four day period, not one senior representative made him/herself available to speak with me or to recommend an upper level manager to assist me. I do not believe that CSR has the authority to produce decisions without consulting with a higher level of management. I am very disappointed in the responses I’ve received that has greatly damaged the positive opinion I’ve always expressed about the family environment after either owning a Toyota or recommended one for a family member since 1980. It is unfortunate that I have concluded that the corporation does not care about its’ family of customers.
I recently emailed your company stating my concerns about this recall of the 2019 Corolla Hatchback. My car is a lease. I signed papers for this vehicle in early November 2018. Just about three months later I received the notice for the recall. I live in New York but leased the vehicle when I was in Florida. As it turns out, I travel to Florida every February and coincidently the car was due for it’s first maintenance check. I called the dealership where I purchased the vehicle, in Stuart Florida, to make an appointment and inquiry about the recall. Unfortunately I was given incorrect information regarding the recall and it’s subsequent repair. I was told that the recall issue along with the 5,000 mile maintenance would be resolved. When I brought the car in for the repairs I was informed that they would only be doing the scheduled maintenance and that there wasn’t any remedy for the transmission issue as yet. I left the car with the dealership and insisted that they arrange alternate transportation for me as I feel quite unsafe driving this vehicle. I never would have driven from NY had I been given the correct update regarding the recall. I have school age children that I am responsible for transporting to school and back and will not put them in that Corolla Hatchback! I do not want the car. I am well aware of the federal recall laws and my rights as a consumer. Therefore since you a remedy is not yet available and I will be headed back to NY in the next two weeks, one of two things must happen. Either you provide me with a loaner, or you replace the Hatchback with a traditional Corolla. The recall letter clearly states that there is a possibility that the CVT could fail and under certain conditions this could result in a loss of motive power. Loss of motive power while driving at higher speeds could increase the risk of crash! At 75 mph on I-95 this would most certainly mean disaster, not only for the driver of this vehicle but for anyone in the path of a potential crash. I’m not quite sure how your company can justify not replacing or at least loaning a vehicle to those of us who feel completely unsafe in your Corolla Hatchback as it is perfectly within our rights as victims of this recall. I trust you will address my concerns and find a solution that is acceptable to me. I look forward to your response
Respectfully,
Camille H. Marroncelli
medicnomore@ aol.com
(C) 917 574 XXXX
2018 Avalon limited emiytting small white balls in cabin. This did not happen in my 2008 avaloln. same people oin car same eqiptment being used npo white balls being produced in my 2008 avalon fron day1 till traded in on 2018. Custpomer has handled it like a joke feeding the ,mlegal and lemond law staff comp[letely all false infpormatoion and making a joke becaused i called in 4 gtimes folr help and recorded oit in doXXXXents that went to lega;l and lemon law staff, I HAVE COPD BAD FOR 6 PLUS TEATRS PON OXYGEN 24-7 5 ;L This ois no joke to me as it could mean death if they get in muy lungs. I haxe been tthru the aspestas deal for appx 20 years, I know tjhe danger of tjhese smALL PARTCILES GETTIN YOUR LUNGS AND CAN NO COUGH THE OUT. tHIS COULD ,MEAN DEATH If true facts had been given tpo legagal and lemon ;law staff I dont think I would have be constanly stress. It may mean death because it is trjhat serious to your lungs and customer service is taking it like a joke and passing on to the legal and ;lempon law team comp[leatly all untrue information and making fun becauw I called in 4 times. I am concerned about my health becaue Toyogta has me in a car that could mean Death to me../. P{lease help befolre it is too late. watch out untru factr you canot make good decisoionsfor Toyoat and customer that may mean death tol me.
I am wondering WHY, of all the items you would choose not to include, t would be something as basic and simple as a viewable digital read-out of speed???? I just purchased my first Toyota – Rav4 Limited – only to find out that it is the ONLY model that does not have this basic feature AND that customers have been complaining about this for quite some time. While I appreciate that there is the typical analog speedometer, it is placed in such a fashion that if you are driving with your hands in the correct operating position (“10 & 2”), that instrument is blocked. In addition the lighting to it, particularly in the daytime is weak, the numbers quite small, and there is an obscuring ledge right above the instrument panel. This is extremely dangerous as a driver must put in more time looking at this dial and not at the road!!
Today was particularly harrowing – I had a police vehicle follow me on a two-lane stretch of road for over 15 miles; one that has several different posted speed limits. I have no issue doing the correct speed limit – I NEED TO KNOW WHAT SPEED I AM AT HOWEVER!! Needless to say, in making sure I was at the proper speed at all times, my eyes were not on the road where they should be.
What is further confounding is this is a SIMPLE fix that you could accomplish with minimal to no cost. The software is already in the vehicle – it tells me average speed and other items dealing with that, such as gas consumption, economy use etc. The screen that would show a digital speed readout is already on the system – it simple is a big black square right now – oh, except for the information on outside temperature and the odometer reading. OBVIOUSLY then the computer does know at what speed the car is traveling; a few lines of code, that you already have written, tested, and working is all that is needed. In addition, EVERY OTHER MODEL, including lower priced ones than mine, do have this read-out. My daughter’s brand-new Tacoma, bought the same day as my vehicle, does have this simple, necessary feature.
On behalf of myself and all other owners I am strongly suggesting (perhaps demanding is a better word) that you develop a software patch that corrects this problem. I KNOW you have the technology and ability to do this. Do the right thing, for SAFETY and Customer Satisfaction, and fix this issue PLEASE!
Hello my name is Rachel and I own a 2016 Toyota Highlander and it’s a great vehicle and the only problem I have with it is that the remote control to unlock and lock my doors do not work both of my remotes and i took it in to get it checked and they told me that i would have to purchase new controls for my keys because they are damaged from the inside and I don’t understand why I think that Toyota should replace both of my controls bc it’s not even 2 years old I have a 2003 Ford Explorer and the remotes still work on them so please replace at no charge for me please mind you not the remote controls cost $319 each and I dnt think I should have to pay to get them replaced bc the truck is not even two years old and I’ve only had it for a 9 months. Please help me
You need to stop running stupid commercials that promote unsafe driving. The commercial where the car stops in back of the RV for a deer, then speeds off, on a narrow and winding road promotes speeding. I live on a residential street with many seniors, dogs and children walking, and people riding their bicycles. There are idiots that fly down the street 70-80 mph, and laugh and speed even faster if we yell at them. Your stupid commercial promotes this idiotic behavior. I will let you know the next time we have an accident, or God forbid, a fatality. Cease with these stupid commercials promoting your cars’ performance with speed.
I bought a 2017 Toyota Tacoma from Buckeye Toyota and from day one I have complained about the road noise and air noise coming from the back door? I was not informed that this noise was a problem with the Tacoma’s when I bought it? Buckeye said they could put me another Toyota Tacoma 4 doors but they would only give me 17,000.00 for my truck and my payments would go up 250.00 more a month? I paid 24,000.00 for the truck and my payments are 380.00 a month. Your customer satisfaction evidently is just a Logo to get people in a vehicle and leave the problem to the people who buy the vehicle? I’m not a satisfied customer but you guys don’t want to make this right? I have been given the run around since day one of buying my truck? I feel you need to fix the problem or put me in another truck for the same price with out the noise? I talked to representatives from Toyota company and they tell me the same its not there problem? SOMEONE TELL ME WHO’S PROBLEM IS IT????
Dear Sirs,
I know my 2005 4 runner is way out of warranty but want to make you aware of a situation you probably already know about and likely have corrected. At just over 100k (few miles for reputation of toyota), I experienced a problem with my head gasket at the #6 cylinder. I have since learned of MANY 2005’s with this exact issue. I corrected this issue for many more miles by adding steel seal head gasket sealer, but once again the problem is back and I am going to have to replace the engine. My son has a 2002 tacoma which I gave him when he turned 16 with 350k and still running pretty much like it did the day I bought it. That 4.0 has left a bad taste on an otherwise stellar product like toyota with me.
The reason for my correspondence is to notify you that my family and I had the worst customer service experience ever, and we felt extremely disrespected at the Panama City Toyota dealership in Florida. I retired from the Air Force last year after 30 years of service, my wife is still an active duty Air Force member and we have never been treated this way. Both of us have traveled the world and along the way we have dealt with people from various backgrounds, and never have we been treated in the manner we experienced a day ago.
We visited the Panama City Toyota dealership twice to look at a 2010 Scion Hatchback XD. Our first visit was on July 19, 2017 and we were met by Ken. Immediately my wife and I didn’t feel comfortable with him because it seemed like he didn’t want to be there, but had to. He spoke to us a little about the car and then took us out for a test drive. We liked the car and advised him that we would pay cash if a good price was offered. Ken spoke with a floor manager and came back with a higher price than we anticipated. We went back and forth with prices and my wife and I agreed that our final offer would be $6,000, the dealership team countered with $6,500. By this time the floor manager was sitting down with us, but the conversation with him and Ken did not feel right, because they seemed uneasy and uncomfortable with us. There was a feeling of arrogance in the air on their part. We could not come to an agreement so we decided not to purchase the car that day. Additionally, we were not comfortable with the way we were received by the dealership team.
We liked the car, so we decided to return to the dealership on 22 July 2017, placing our personal feelings aside. Once again we spoke with Ken and took the car out for a test drive. I told Ken since we could not come to an agreement the last time we visited the dealership, how about we meet in the middle, so we offered $6,250 for the car. He supposedly spoke to the manager and came back with a price of $7,000. I was stunned and felt disrespected! I asked Ken what happened to the $,6500 bottom price we discussed during our last visit or better yet what happened to the $6,250 offer we made. He gave me a dumbfounded look and told me again this is the price. We spoke a while longer to the point of frustration and I finally asked to speak with the person in charge of the floor manager. Of course, the same floor manager as our last visit came to speak with my wife and me and asked what the problem was. I told him I asked to speak with his supervisor to tell inform him or her that during our previous dealership visit the bottom price of the car was $6,500 and it had changed to $7,000. I told him that he was the one who gave me bottom price of $6,500. He told me that he did not remember telling me that information and all the while Ken sat at the table silent as if he did not take part in the previous discussions. I told the floor manager that when two men engage in a conversation dealing with thousands of dollars I took it serious and also considered it a word of honor. My wife and I had the same uncomfortable feelings this time again, as we did during our last visit. Arrogance was in the air, and we felt like the floor manager was talking down to us and was condescending. All the while we continued to go back on forth on a fair price. At this point the atmosphere still did not feel right; however we liked the car so we finally agreed to purchase the car for $6,500. The situation grew worse at this point! The paperwork was processed and signed by all parties. During this time the car was being cleaned up. When we walked up to the car I noticed a scratch on the windshield. I am certain the scratch was not there during our first test drive nor was it during the second test drive. It looked like a windshield wiper blade was damaged and it scratched the windshield. I mentioned my concern about the windshield to Ken and he tried to clean it off with a rag. Of course it did not come off, so I continued to voice my concern. Ken said, “what do you do you want me to do about it” (with an attitude)? I told him that I wanted him to make it right. He went inside and talked with a floor manager while my family and I stood outside near the car. Apparently, the floor manager that we had dealt with earlier was gone for the day, according to Ken. So, when he returned he basically told us, oh well the car is yours now. This did not sit well with me, so I went back into the dealership to speak with the general manager, but he was also gone for the day. I spoke with younger floor manager and asked that a message be passed on to the general manager requesting him to contact me. This floor manager was also extremely arrogant and condescending. He addressed me without an ounce of professionalism, while leaning back or should I say lying back in his chair and without a worry in the world as to what my family and I had experienced. The Panama City Toyota dealerships motto is, “Where relationships are built”. I guess they pick and choose who they want to build the relationships with!
During this process my wife and I felt like we were just a number and not someone the team there wanted to do business with. This leads me to strongly believe that the uneasiness, condescending ways and arrogance were due to our mixed marriage. I am Hispanic and my wife is African American. We have now owned three Toyota’s and were strongly considering the purchase of a 2018 Camry within the next six months. As a matter a fact, one of the vehicles is a 2015 4Runner we purchased at the Fort Walton Dealership in Florida and are still financing it through Southeast Toyota. During the purchase of the 4Runner we were treated with utmost respect and the customer serviced was fantastic! We also recently visited the Bob Tyler Toyota dealership in Pensacola, Florida and came close to purchasing a vehicle from them, but it just did not work out. They too were extremely respectful and their customer service was out of this world!
At this point we do not know if we ever want to do business with Toyota again. I would like to discuss this issue further with a supervisor at the corporate office. Your assistance in this matter is greatly appreciated!
I have a 2016 Tacoma. I have it in 3x for Transmission Issues and was told sorry nothing is wrong. I was told from my service writer the last time that the factory failed to put enough transmission fluid in it when I received it. The car jerks when driving, chugs and stays in 1st gear and sometimes wont take off at a red light. Again I was told no problems when they checked it. I am very disappointed in Toyota and would never get another due to this experience and that they turn their head on me.
I had a 2015 lease. Billed me twice 0n my 2017 property tax. Taking months to even contact town for abatement. I flipped to a 2017 lease in JAN. I got a new property tax bill on 2017 lease. I promptly paid it. Now I get billed again !!! I have spent hours on hold. Nothing ever gets done. Customer Service is unbelievably terrible !! I would chop a finger off before I ever do business with a company like this again. Too bad, they make good cars
I have a 2007 Tundra with a 5.7 Toyota wants $2500 to repair a faulty part that has been replaced once before. It is obvious Toyota knew there was a problem with the part.
Secondary Air Injection Pump and Valve. The parts have had to be redesigned because of failure. When i call the 800 to talk with someone all I get told is no and have a nice day.
My truck is very important to me. I get so many compliments on it. It is like new. No one believes it is an 07. I take such good care of it and now this. I think it unfair due to the fact Toyota knows there is a problem with the part. A local repair shop has told me if they repair it the part will have a LIFETIME WARRANTY!! I am so upset about this. I depend on my truck. I will have to park it and figure out plan B. Or C!!! I realize I am 5100 miles past the extended warranty, but Toyota knows there is an issue and parts are faulty. They should own up to this and replace.
The dealer charged me $90 to tell me what was wrong. Which I already knew. They also wanted to charge me $18 in shop fees. Auto Zone charged me nothing and took 2 minutes. So yes I am not very happy. I bought this truck knowing it could be my last truck for a long time. I have to support my family and this does not help that.
Lili Avalos
Pueblo West, CO 81007
719 248 XXXXX
Avalos357@@msn.com
April 25, 2017
To Whom This May Concern:
I am writing this letter to see if there is any integrity in the car dealership business.
The facts are below
• Purchased Car in Boulder 3/22/2017
• 2006 Toyota 4 Runner
• Rust Damage / Dealer stated rust was because car was from NY, but would not get
worse and was just superficial rust.
• Purchased car and set an appt. with Pueblo Toyota 3/24/2017 to mount spare tire and do an Inspection
• Toyota could not mount spare tire and stated vehicle was in good condition except for severe rust damage, could not install spare tire, and informed me that it may cost double to do repairs in the future because of rust damage.
• Took car to Pro-Masters Auto Body Shop on 3/24/2017 and they informed my son that the rust was severe and they would not attempt to repair, but estimated costs to repair the rear end to be $6,000 to $7,000
• Reviewed on internet and there were several complaints about rust damage on 2006 Toyota 4-Runners, Tundra’s, and Tacoma’s from N.E. States. Comments were also made that the vehicle with severe rust damage could be unsafe to drive.
• Took car to individual who restores cars and he said the rust was so severe and car was not worth repairing and unsafe and he would not let his wife or family drive it.
• Took car to custom care repair shop to review rust and install spare tire and they concurred that the rust was severe and unsafe and could not install spare tire.
• I called Pro-Masters Auto Body Shop to confirm what they had inspected and if I could give his name and phone number if asked.
o He informed me that rust was so severe that if he attempted to secure spare tire, that the frame holding it was so thin he could not guarantee it would not fall off.
o He also informed me that as the vehicle gets wet the frame becomes weaker and could start to crumble.
o He also gave me an example that if I was rear-ended the frame would crumble because it was so thin.
o He said the vehicle would be unsafe to drive.
• I drive 25 miles each way to work on the highway at 65 miles per hour and cannot imagine what would happen if pieces of this car would begin to fall off.
• I have not driven car since I took to Pro Masters because I am afraid to and have kept it in the garage while my safe vehicle is outside.
If Boulder Nissan can do a laser frame inspection by a certified frame inspector and give me a
detailed report that tells me the car is safe and can mount spare tire and insure me it will not fall off I would be happy to keep the vehicle. If not I am asking for Boulder Nissan to cancel the sale of the 2006 Toyota 4 runner that I purchased on 3/22/2017 and return my cash deposit of $2,000 and reimburse me for the gas it took me to drive it home and the extra key I purchased. I am afraid to take it back to your dealership, but if I must I will.
Why am I writing all of you, you may ask? As I was researching the problems with the 2006 Toyota 4 Runner I relied on the Service Record details provided by Toyota, that I had no idea I had free access to from their website until this situation.
In my consumer mind, I thought since the vehicle was so old with such little mileage that it was rarely driven and the owners probably traveled on the subway since the original owners were from New York and the car would be fine based on the dealership assuring me that it was. During my research, I also found out that New York was one of the top ten cities with flooded cars. Since you are the experts when it comes to valuing vehicles, It appears that all of you knew my car was unsafe and worthless except me. You are the experts and I can’t imagine that you did not know this as well.
After several weeks of crying, praying, and researching I decided to write this letter. I know salesman have a reputation of being deceiving, but to sell a car that you know is unsafe is the ultimate.
I am hoping that one of you have a conscience and will take my vehicle as a trade in and find me my dream car a 2006 (Black, Gray, or White) Toyota 4 Runner Sport Edition V8 in good condition with low miles for no more than the $17,000 that I have already paid.
I will continue to see if I have no other recourse or investigation measures since I am not able to drive this vehicle and can’t afford to throw away $17,000 which I am sure is nowhere near what you paid for the vehicle.
Any response would be appreciated.
Have a Blessed Day
Lili Avalos
Pueblo West, CO 81007
Avalos357@@msn.com
DEAR SIR MADAM,
I AM INTERESTED IN THE KEYS FOR MY TOYOTA SEQUOIA JEEP THAT WAS MISPLACED. AT PRESENT THE VEHICL;E IS STALLED UP AND UNABLE TO START.
LISTED BELOW IS THE VEHICLE INFORMATION FOR YOUR GUIDANCE AND DIRECTIONS.
VEHICLE NUMBER PRR 6994
MANUFACTURER – TOYOTA
ENGINE NUMBER -2UZ-6033XXXXX
MODEL- SEQUOIA
CHASSIS NUMBER- 5TDBT44A61S02XXXXX
YEAR -2001
USED VEHICLE
VEHICLE COLOUR- SILVER GREY
TYPE OF VEHICLE – JEEP
HORSE POWER/ ENGINE CAPACITY- 4700
Dear all
Hello everybody.
I’ve a new idea the non charging electric and fuel, eco-everlasting engine.
Have you any investment?
I from Mongolia.
Have a nice day.
Regards
Ochirsukh. S
I have been in contact with “Ask Toyota” for several weeks now, asking them to supply me with a jack for my 2015 Yaris. They keep referring the matter to the selling dealer, Sloane Toyota, and their sales manager, service manager, and the customer relations manager have been unresponsive. I am lucky that I have not had a flat in the past 11 months!
I chose to get a Toyota Corolla because I thought it was a very good car for every day use. I have owned this car for two years I bought it from Lee’s Toyota on Queens Blvd an Hillside Ave in Jamaica, Queens. My car inspection for this year expires in the end of June and since three weeks I have been running around, going crazy with the car because the same dealership, on the day of the car inspection asked me if I wanted to do the servicing of the car because,according to them, it was due. Since then they have charged me $236 an the car emission ha failed twice. When I bought this car in 2014 there was no emission problem. I checked the car fax, vin number as this car is a Toyota Corolla 2009 model run 36,000 miles when I bought it. I trusted the service here and despite that I have no warranty on the car, I continued go the dealership because I felt that all Toyota car dealerships run on some ethics and principles laid out by Toyota but unfortunately this was not the case. I am a single mother with a 10 year child and 2 sick parents. I thought this government car would ease my stress but your dealership has made my life miserable right now. I am running around driving 200 miles and 60 miles and now I still failed.I am tired of the lies and will escalate this matter to the media if I don’t get a reply and help because I want people to know what’s really happening with Toyota. Thankyou
been trying for about 2 weeks now to get your financial dept. to fax a 30 day payoff to my credit union with no luck at all. CAN YOU EXPLAIN TO ME WHAT IS SO HARD WITH THIS REQUEST?????????????????
My Wife, Lydia, was driving home from her work as a middle school math teacher when her Camry caught fire.
The fire Dept. reports that it was a spontaneous electrical fire.
Please help us repair vehicle.
I have several pictures of burning car and fire Department’s actions to put out the fire.
Please contact me right away.
The fire occurred last Friday May 16 2014.
Toyota is aware of a faulty solenoid in the transmission in the FJ Cruiser line. I know this because they were able to diagnose the problem from California; I live in Indiana. But, rather than replace the solenoid, about the size of a White Caslte burger, they replaced the entire transmission. Bend me over Toyota!!! I suppose if I had a bad sparkplug you would replace the whole engine.
Att, Staff of a wondewrful company untill experinced unbeiliveable experiance with my new Avalon limited 20-18 and it has been a night mare trying to deal with your customer service I traded in a 2008 Avalon limited excelant service car and service which I bougjht new, also my 1999 Tpoyota Tocoma TRD. Now to the 2018 avalon which I bought in Nov.ember 2017. drove it home and parked oit beside the carport and drove the Tocoma because of bad weather and did not want to get winter road sou;litiomns the new car/. In ap[px 2 weeks my wfe walked the new car amnd there were 2 large spots on console appx., 2 inc. 2in would not wikpe off witjh water. thenwe started to grt little white ball thruout ,the car. customer service feed uyour people completeuntrutjhfiu;l fact that did no hold any thruth. that is why uyour legal and le,mond law team turned down my request for rep;lacement. I have copd bad for last 6 yrs. and on oxygen 24-=7 5 let. I have been thru the asotest problem appx 25 years ago and I dont want to die from subastance ou of muy new avalon that I bought from you. These sall whoite balls that are contujnuisly being createds re the appx size that your lungs cant expel;l out of body/. I know if your legal team and lemond law had tjhe tru facts I would not have to write to you and worry if these white ball wi;l;l kill me. you make good vehicles AND HAVE NOTJHING TO HIDE IF YOUR CIUSTOMER SERVICE WOULD GET YOUR STAFF THE CORECT FACTS IINSTEAD OF UNTRUE INFORMATION. YOUR HELP WILL TRUELY APPREACIATED. . aND ALSO CUSTOMER SERVICE MAKING FUN OF ME AND SAYING I HAD CALLED 4 TIMES ABOUT THE CAR IN QUESTION AND THEY DOCIMENTED THIS IN ALL FORMS
TO YOIUR DECISION MALKERS CALL WERE MADE BECAIUSE I WAS CONCERMNED ABOUT MY LUNGS. tHIS IS NO jOKE. ytHANKS