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Vivint customer complaint desk

Vivint Corporate Office

How would you rate your experience with Vivint ?

Vivint Corporate Office Address

Vivint, Inc.
4931 North 300 West
Provo, Utah 84604

Contact Vivint

Phone Number: (801) 377-9111
Fax Number: (801) 377-4116
Website: http://www.vivint.com/
Email: Email Vivint

Vivint Facts

Founder: Todd Pederson and Keith Nellson
Date Founded: 1999
Founding Location: Provo, Utah
Number of Employees: 10001

Vivint Executives

CEO: Todd R. Pedersen
CFO: Mark J. Davies
COO: David H. Bywater

Vivint History

Vivint customer service logo

Vivint was founded in 1999 in Provo, Utah, by current co-owners and CEO Todd Pederson and Keith Nellson. Originally named APX Alarm Security Solutions, the company sold and installed alarm systems for homes and businesses. In 2006, the company began to expand substantially when it began monitoring services.

Today, Vivint is a smart home service provider. The company was acquired by The Blackstone Group in 2012 for $2 billion. In late 2016, Vivint claimed to have more than 1 million clients in the US and Canada. The company is perhaps best known for the Vivint Doorbell Camera, which allows clients to see and respond to anyone who rings the doorbell at their home or office, giving the impression that they are in the building.

Vivint customer service system components

In July 2018, Best Buy stated that they were reconsidering their partnership with Vivint, which began in May 2017. This partnership allowed a few Vivint employees to work from Best Buy locations to help solve problems customers might have with products, as well as answer questions.

Vivint operates as a subsidiary of the APX Group.

In late September 2020, a Canadian homeowner was shocked to discover that the former owner of her house had complete control over her Vivint Home Security system. 

Vivint has received numerous awards, including Best Buy from Consumer Reports in 2016, Best Product of the Year by PC Magazine in 2015, and two Gold Stevie awards, along with two Silver Stevie awards, the latest in 2016 for Outstanding Customer Service. Vivint frequently receives customer service awards and generally has positive customer reviews.

In October 2020, USNews listed Vivint as one of the top home security systems.  

Vivint customer reviews yard sign

Filed Under: Consumer Services, Corporate Office, Headquarters, Security, Smart Home Products/Installation Tagged With: Vivint corporate address, Vivint corporate headquarters, Vivint corporate office, Vivint corporate office address, Vivint corporate office email, Vivint corporate office fax, Vivint corporate office phone, vivint corporate office phone number, Vivint customer complaint desk, Vivint customer complaints, Vivint head office, Vivint headquarters, Vivint home office, Vivint main office

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