Zendesk was founded in Copenhagen, Denmark in 2007 by current owner and CEO Mikkel Asger Svane. While working in customer service, Svane found numerous problems with tracking of customer complaints and incident software that was in use at the time. Svane and friends set out to create a new type of software.
The company operates a software platform that enables businesses to improve customer service. Zendesk Support is a system for tracking, prioritizing, and solving customer support tickets across various channels. The company also offers Zendesk Chat, a live chat software to connect with customers on web sites, in applications, and on mobile devices. Zendesk went public on the NYSE in 2014 and is traded under the ticker symbol: ZEN. In 2015, the company acquired We Are Cloud, SAS, for $45 million.
Zendesk had annual revenue in 2016 of$311.999 million and employs approximately 1,700 persons. The company claims to have clients in 150 countries and more than 100,000 paying clients.
Zendesk
Zendesk was founded in Copenhagen, Denmark in 2007 by current owner and CEO Mikkel Asger Svane. While working in customer service, Svane found numerous problems with tracking of customer complaints and incident software that was in use at the time. Svane and friends set out to create a new type of software.
The company operates a software platform that enables businesses to improve customer service. Zendesk Support is a system for tracking, prioritizing, and solving customer support tickets across various channels. The company also offers Zendesk Chat, a live chat software to connect with customers on web sites, in applications, and on mobile devices. Zendesk went public on the NYSE in 2014 and is traded under the ticker symbol: ZEN. In 2015, the company acquired We Are Cloud, SAS, for $45 million.
Zendesk had annual revenue in 2016 of$311.999 million and employs approximately 1,700 persons. The company claims to have clients in 150 countries and more than 100,000 paying clients.
History
