Instacart was founded in 2012 in San Francisco, California, by former Amazon employee Apoorva Mehta. Mehta wanted to create a delivery service similar to Amazon, but one that delivered fresh produce and groceries to customers from their local stores within hours after being ordered.
The company offers a delivery service of items purchased from a wide variety of grocery stores, as well as other types of stores, including Ralph’s, Market Basket, Petco, Costco, and Target, to name a few. Forbes magazine listed Instacart as “the most promising company in America” in January of 2015
Instacart mainly operates via its smartphone app, but it can be used on laptops, tablets, or desktop computers. Customers pay online as well via Apple Pay or Android Pay.
Instacart has approximately 500 employees, operates out of 15 major cities, including Denver and Los Angeles, and offers delivery from 24 stores, with more being added. In December of 2015, Instacart raised their prices by 50 percent, while cutting their payment to couriers by 50 percent in some areas.
In September of 2016, the company announced an expansion to their North Chicago area and in October of 2016, Instacart expanded their Orange County and Minneapolis coverage areas.
As of March 2017, Instacart services 36 markets, composed of 1,200 cities in 25 states: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Illinois, Indiana, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Tennessee, Texas, Virginia, and Washington.
Also in March of 2017, Instacart agreed to pay a $4.6 million class action settlement stemming from the misclassification of its shopping employees as independent contractors. The suit alleged 18 violations, including improper tip pooling and failure to reimburse workers for business expenses.
The company has also been plagued with hackers and bots.
On September 3rd, 2020, the company added 7-Eleven to Instacarts list of available stores.
Headquarters for the company are located in San Francisco, California.
InstacartInstacart was founded in 2012 in San Francisco, California, by former Amazon employee Apoorva Mehta. Mehta wanted to create a delivery service similar to Amazon, but one that delivered fresh produce and groceries to customers from their local stores within hours after being ordered.
The company offers a delivery service of items purchased from a wide variety of grocery stores, as well as other types of stores, including Ralph’s, Market Basket, Petco, Costco, and Target, to name a few. Forbes magazine listed Instacart as “the most promising company in America” in January of 2015
History
Instacart mainly operates via its smartphone app, but it can be used on laptops, tablets, or desktop computers. Customers pay online as well via Apple Pay or Android Pay.
Instacart has approximately 500 employees, operates out of 15 major cities, including Denver and Los Angeles, and offers delivery from 24 stores, with more being added. In December of 2015, Instacart raised their prices by 50 percent, while cutting their payment to couriers by 50 percent in some areas.
In September of 2016, the company announced an expansion to their North Chicago area and in October of 2016, Instacart expanded their Orange County and Minneapolis coverage areas.
As of March 2017, Instacart services 36 markets, composed of 1,200 cities in 25 states: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Illinois, Indiana, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Tennessee, Texas, Virginia, and Washington.
Also in March of 2017, Instacart agreed to pay a $4.6 million class action settlement stemming from the misclassification of its shopping employees as independent contractors. The suit alleged 18 violations, including improper tip pooling and failure to reimburse workers for business expenses.
The company has also been plagued with hackers and bots.
On September 3rd, 2020, the company added 7-Eleven to Instacarts list of available stores.
Headquarters for the company are located in San Francisco, California.