Ollie’s Bargain Outlet was founded in 1982 by Morton Bernstein and Oliver Rosenberg in Mechanicsville, Pennsylvania. The company takes its name from Rosenberg and features cartoon pictures of him throughout the stores, in advertising, and on merchandise. Rosenberg passed away in 1996.
The company specializes in surplus merchandise from a wide variety of retailers across the U.S., including going out of business sales, bankruptcy, or overstocked merchandise clearance items. Items sold are as varied as the companies that sell to Ollie’s including clothing, bedding, small appliances, pet supplies, sporting goods, electronics, toys, luggage, home improvement, and hardware.
Ollie’s Bargain Outlet now 181 locations in 16 states. In July of 2015, the company went public on the NASDAQ under the ticker symbol: OLLI.
The company also sponsors NASCAR racing, including the #33 Chevy Silverado driven by Ron Hornaday.
After posting lower than expected sales in the third quarter of 2020, it’s anyone’s guess what the 4th quarter holds in store for Ollie’s stockholders.
In November 2020, Ollie’s partnered with the charity Toys for Tots.
In March 2022, Barron’s suggested that Ollie’s stock would jump dramatically in the next few weeks.
The company maintains a corporate office in Harrisburg, Pennslyvania.
We need this store in Bradford county wysox pa has an empty Kmart building available would be perfect.we have nowhere to shop like ollies.i think would be great
Store 54 in lima Ohio helped save the day!!
August 3.
My father passed and my father in law was in car accident the same week.
F-in law needed his old house updated to be handicap accessible. Worked 13 hour days gutting and cleaning. He had OT and PT.
We had two carts full of new bed and bath furnishings. Couldn’t get coupons to work. Internet not loading.
Manager Tina and cashier Jasmine listened. Tina gave us 2 store coupons for 2 big purchases. We spent $200.00 thanks to the coupons!! Thank you! They were so kind and professional!! We love your Lima Store!
My wife and I spent several hours today shopping in Oklahoma City store number 349. I don’t usually do reviews but we were so impressed by the store manager(I believe his name is Tim) that I need to tell you about it. We saw him interact with several different customers and also with his employees. He was so profesional and kind that it just radiated from him. We have been Ollie’s customers from way back when you had only a few store in the east and must tell you the store was shiny and neat. We have always found good prices at Ollies, been in many stores but this is the nicest we have seen.
Just got back from returning a 50′ waterhose that ballooned up and couldn’t hold household pressure of 65 lbs. This hose was purchased a little over a month ago at Ollie’s on Kingston Pike in Knoxville. Because I didn’t have a receipt, I was told by cashier there would be 15% penalty plus I would have to accept store credit instead of original paymen tmethod. When I asked for store manager Aaron MacPatrick, indicated I had an Ollie account and it would show that date of purchase (in place of receipt), I was told that store computer would not be able to show it. So I asked the manager why the 15% penalty since hose was just bought recently (looked new), he said that “we don’t know if you purchased here.” Yet, he offered to exchange for another one later, so he pretty much conflicted his own statement there. I also said that Ollie needs to give customer the benefit of the doubt that when we say where items were purchased. I could have returned to any of the retail stores if it was not bought at Ollies likely with no 15% penalty. As we parted, I casually said to store manager that one would think Ollie product such as hose woud hold up more than a month, to which he said ” you get what you paid for!” Ha ha, I knew kinda that Ollie products are mostly inferior, but this manager just removed all doubt. Likely will not shop there again.
Your bathrooms at your Clarksburg/Bridgeport WV store are absolutely filthy. One toilet isn’t fastened down (better fix that!), the place is dirty, toilet paper dispenser wouldn’t work, one toilet seat was sideways off the toilet. In general it looked like someone had trashed the place except I had been there before and it looked almost that bad. It needs a total overhaul!!!
The Ollie’s in Media Pa across from granite run mall let’s all of there garbage and recyclable card board fly freely around the rear parking lot and surrounding neighborhood. It is completely filthy and they never pick it up. They pollute the entire surrounding area in the back. It is very shameful.
I am extremely dissatisfied with my experience at the Venice, FL store this evening March 19, 2022. Mainly you rube, condescending and unhelpful employees Jeanette at the register.
Jeanette’s customer service is awful and I question why she is even employed. Jeanette refused to look up my Ollie’s number with my phone number. I gave this to her multiple times and she told me it was incorrect.
I visit various Ollie’s several times a week and my number works every time.
I checked out with 20 books and she had a remark on each one of them. I also had three of the same book but none had a price on them. She spent 8 minutes trying to look up to no avail. She then asked what price I would say for it and I told her $2.99. She said no way and went back to her computer to look it up but still couldn’t find it. She then went a found a book on a shelf that she said was close to the one I wanted. She told me it was $8.99. This was not a fair price for The Trapper’s Bible and I told her that. I told her I would pay $4.99 and she said this is not a barter.
Jeanette’s tone was extremely rude and disrespectful. When the items were totaled up, I put my credit card in the card reader and she disappeared. She came back and asked what am I waiting for. But because she didn’t press a button to accept my credit card, I couldn’t proceed. And on top of this, she had an issue because I was using a rewards coupon.
I spend thousands of dollars at Ollie’s and this experience has left a horrible impression. I expect a follow-up from corporate regarding this matter.
I would like someone from the main office to contact me back about a manger in the Greensburg Pa location. My Family and I was in this location and bought some merchandise I brought up 2 things to check out both from same box with different pricing same product. The manager was called up to check it out. he said you got to be kidding me when he saw 2 different prices. I proceeded to tell him there are boxes of the lower price on 2 different shelves. He said well I am not giving you the lower price and walked away. Both myself and the cashier was floored. I went back to the shelve he was not at got 2 more of the same item and went through the check out and they scanned it I went. This should not be a problem for the customer and the rude Manger needs retrained. his mouth does as well. cussing in front of my daughter is not right. I want an email back about this situation.
I Have been treated completely Disrespectful for the last time st Ollie’s Bargain Outlet on S. High St. In Columbus, Ohio. I have had many bad experiences at this store and will never step foot in it again.
I am extremely dissatisfied with my first and only experience at the Sherman Texas, Ollie’ s Bargain Outlet.
I entered there store at 6:55 pm for the first time and before making it thru the second set of double door the cashiers screams extremely loudly in an unprofessional manner “ we close in 5 minutes!!! “.
I proceeded inside and replied thank you. As I continued forward into the store another employee (Kimberly) approached me and also said in a very rude and aggressive way “ we close in five minutes!!!”.
At this point I became uncomfortable with my experience so I asked the employee ( Kimberly) if I could speak with a manager. She answered in a loud and rude way “ I am the manager!!!”.
I could not believe the manager was conducting herself like this. I proceeded to tell her that it was my first time at this store and I did not know they closed at 7. She replied loudly “ you should have looked at the sign on the door”. I explained to her that I felt her behavior was inappropriate and that I had never been treated so poorly by a member of manager in a grocery store before. She replied louder “ well then you can go ahead and leave my store”.
I could not believe what was happening. I told Kimberly that I have 5 minutes to shop so that what I am going to do. Kimberly gave me a very nasty look then walked away. Needless to say at this point I turned around and left the store in shock.
I have worked for Costco Wholesale for 11 years and have been in a leadership role for the majority of my career so I understand the importance of customer service.
This was the worst experience I have ever had while shopping anywhere and can not believe Kimberly is a member of management. I will never step foot in that store again and certainly will be expressing my experience/ concern with there Human Resources department.
I really hate to say anything. But I was in the Fort Wayne Indiana store a week ago. And I normally there once every two weeks. And I do enjoy the shopping and the prices. But your restrooms at that store looks like somebody took a sledgehammer to them. They are always half way out of order or plugged up. The back side of the store run about Midway through the store to the restrooms usually looks like a cyclone hit it. And I wouldn’t say anything but I’ve been in the retail sales and management in for the past 10 years and I tell you what I would never let anybody run a store looking like that. Now it may not be the store managers call but that’s where it ends up. And I’m just telling you I’m going to find a different Ali’s to shop at because that one just was starting to really not satisfy me when I go there.
I shop at the Bethlehem, Pa. location and have always appreciated the employees helpfulness. The store always seems to be in order and clean. The prices and availability are always appreciated.
I made a purchase at the store in Corinth Mississippi yesterday 25 boxes flooring showed the clerck my membership on phone paid the bill have purchased 37 day before in Tupelo’ Ms price was ?5,00 more per box talked to lady about it her asset was I didn’t show my 15 preset coupo on phone did nothing cost me $150.00 more there
Two weeks ago I bought a rug at the Owensboro, Kentucky location. The $59.99 rug was too large for the space that I had intended it for. My original receipt had been washed in the pocket of a pair of pants; however, I had a complete digital copy of my receipt, my Ollie’s Army number for referencing my receipt, and I paid for it with my debit card, which they can use to look up the receipt. When I brought the rug in to get a refund, the general manager told me that it was Ollie’s policy to no longer accept a digital receipt and that they would no longer look up receipts via Ollie’s Army numbers or credit card numbers for customers. He seemed to really delight in telling me no. Frustrated by his lack of assistance and his attitude I asked him if I was just supposed to eat the $60 that I had spent on this rug. His reply was, “Well, I guess so, Ma’am!”. If this is how this store treats it’s frequent shoppers, I think I will take my $200-$300 a month elsewhere to spend.
Your ithaca ny store is horrible.I almost tripped on a pallet Jack left under a table.my little boy almost got hurt tripping on a ladder that was open and unattended.sidewalk was all snow and ice after a storm. I asked to speak to the store manager but he never came when they called him. Cashier said it’s a common problem that they dont answer their walkies especially when “chris and vanessa” are together and smiled at me with a wink. I’m done with your store!
I purchased flooring yesterday at your store in New Hartford, NY it was apparently mispriced so I asked the associate to get a manager, he was not wearing his mask over his face, he pulled the paper sign out and crumpled it up, he started swearing because we wanted to speak with a supervisor! I’ve never been treated so poorly at a store in my life! I reported this to the manager “Cici” but she didn’t seem to think that was a big deal, no one apologized, nothing was done, I’m appalled at the lack of professionalism. I would like a call from your corporate office. I will be reporting this to the governors office, all employees should be wearing masks appropriately! And have no right to treat a customer like that, ever.
April Ward
Question? How do I go about getting LITTLE BABY BUM SINGING PLUSH MUSICAL PIG that you have advertised in your currant flyer. I have been to the store in Casselberry, Fl 5 times and they were very nice, especially a gentleman named Paul. I have looked all over and do very much want this toy for my great granddaughter. Please, any help that you can give me will be greatly appreciated. It’s in your flyer. Thank you, Lucy Allen 407-335-XXXX
wayne vollmer store manager at the massena newyork 13662 store abuses his employees steals there work and credibility from them.ollies in massena was agood store with good managers untill he corrupted it.he abuses and abuses his employees.he is shark that eats people up uses and abuses and then spits them out.
I was in your Albemarle, NC location and was sold expired medicine. Get your sh** together before you hurt someone.
truth hurts you sum b*tches this is my email address send me an email and find out do u erase all comments that do give u a glowing revue u sure as sh*t deleted mine im not doing it again sensership
I bought a rug from ollies and the guy evan broke my window and now they are giving me a hard time.. Jason the manager said they are not responsible for damage vehicles in parking lot… Well Ollie’s worker loaded it into my truck and broke my window and he knows it and than went inside to act like nothing was wrong and tried to say he was doing what I told him… Well I did not ask him to break my window… this happened at ollies in Fayetteville NC.. I am now letting my insurance deal with them
I was in your store on May 16th of last week and was charged twice for one transaction. I have had a hard time gettting my money back. I have done all I was asked to do. The manager of the store was rude and very unprofessional to me while trying to get this situation taken care of. This happened at the Ollies store in meridian ms. The manangers name is Mary. I still haven’t gotten my money back and Iv been upset over this situation and even asked for a phone number to talk to corporate and she told me there was no number. I just want my money back and this situation handled. The store is located at Bonita lakes. Thanks
Future Store Location:
Property along rout 61, Shamokin Pa. will be available for lease. This may be a good location for one of your outlets. Please let me know your thoughts on this.
Leonard J, Dobson Sr.
I was in your Kennett Square pa store on May 9 th and I tripped on a pallet strap and fell and got hurt. Has your store sent you the report of my fall. I am seeking medical treatment now. I will be doing physical therapy starting this week.Thank you.
I love Ollies and visit the one in Hagerstown often.
I live in Martinsburg, WV and we are losing retail stores left and right (the mall, Sears,
Kmart etc). There are many buildings being vacated and we have so many fewer places to shop.
Someone on a website hoped Ollies would come in and occupy the now vacant KMart store and I agreed.
The former KMart building is located next to Gabes which seems to be doing a brisk business, Please check out Martinsburg. We are in the center of three counties with very few places to shop. There are 100,000 people in our country alone.
Please consider putting an Ollie’s in Martinsburg, WV
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I purchased a coffee pot…returned it for a refund…used my debit card.and it’s been two days since ..please do something to facilitate that my money gets back on my card. I was in your poplar bluff Missouri store my name is Danny
just a test comment
The store itself is great, the employees for the most part are wonderful. Their management could use a LOT of improvement in customer service though.
(I’m referring to the manager Damon, tall, thin and bald with glasses and usually has a greyish shirt on)
I’ve been shopping there for years, but now there’s a new guy running the store, and well.. He doesn’t seem like he has any business working with customers since he apparently hates them and can’t even be polite to them.
He’s extremely rude!. He throws things around the store and does it in front of everyone. He swears constantly and acts like he’s totally put out having to deal with human interaction.
He yells at customers, talks to them like they’re stupid and insults them.
How he treats the employees is even worse.
I’ve been there a few times where he’s been yelling at employees face to face in front of everyone.
First of all, you should treat your employees like human beings. Not yell at and belittle them and de humanize them. They are human beings after all and have feelings.
Secondly, if you do need to speak to an employee or reprimand them you don’t do it like that where you publicly humiliate them. You pull them aside and speak to them. Not shout, not insult, not abuse them.
Unfortunately he missed that memo apparently.
He’s come up and yelled at them right in front of customers (when he’s not yelling at the customers themselves) and he’s called the employees on the phones at the register AND on their personal phones and yelled at them so loud and inappropriately that you can hear it from 1-2 registers away.
At this point, he’s lucky they haven’t pressed charges against him for harassment, discrimination or verbally assaulting them on a regular basis.
Not really sure why the guy took a job working with people when he obviously hates people.
I’ve also seen a few times where people have called the corporate office while they are in line to complain about how disrespectful, rude and abrasive he was.
Someone really needs to have a talk with that guy before his attitude escalates and someone decides to knock the attitude out of him.
I’ve been shopping there as I said for years, and have always loved the staff. All the management, cashiers, people on the sales floor and everything. Until this guy. I still enjoy everyone else that works there, but the manager in question now has gotten me to re-evaluate whether or not I want to shop there any more. I don’t like going into an unsafe environment and having to look over my shoulder and watch every little thing I do, to make sure I’m not going to be yelled at and verbally assaulted or insulted by someone with a totally hostile attitude. Granted, I don’t spend a lot there.. maybe about 200-300 a month, but I’m to the point that I kind of feel safer spending that money at either another location or at another company that this person is not affiliated with.
This is the Dayton Ohio Ollies that I was referring to. Located on Springboro Pike