Kate Brosnahan Spade started Kate Spade New York under the name Kate Spade Handbags in 1993 when she set out to design the perfect handbag.
Ms. Spade was a former accessories editor at Mademoiselle. Through her time at Mademoiselle, she noticed that the market lacked stylish and sensible handbags. This inspired her to create a line of handbags with classic shapes, colors, and fabrics.
The brand was sold to Neiman Marcus in 1996 and was then expanded to include stationary, personal organizers, address books, beauty products, perfume, raincoats, pajamas, and eyewear.
In 2004 Kate Spade Home was launched, featuring bedding, bath items, china, wallpaper, and other home products.
In 2007 the company was sold to Fifth & Pacific, formerly known as Liz Claiborne Inc.
In 2008 the new owners cashed out and a new management was installed. The new leadership then expanded the brand to jewelry, shoes, baby, fragrance, and gifts.
Kate Spade apparently committed suicide in her Manhattan apartment. She was 55.
Today Kate Spade New York is a global company with stores in Tokyo, London, Paris, and Germany. The company has retail, wholesale, and e-commerce business. Kate Spade had $462 million in sales in 2012.
Kate Brosnahan Spade started Kate Spade New York under the name Kate Spade Handbags in 1993 when she set out to design the perfect handbag.
Ms. Spade was a former accessories editor at Mademoiselle. Through her time at Mademoiselle, she noticed that the market lacked stylish and sensible handbags. This inspired her to create a line of handbags with classic shapes, colors, and fabrics.
History
The brand was sold to Neiman Marcus in 1996 and was then expanded to include stationary, personal organizers, address books, beauty products, perfume, raincoats, pajamas, and eyewear.
In 2004 Kate Spade Home was launched, featuring bedding, bath items, china, wallpaper, and other home products.
In 2007 the company was sold to Fifth & Pacific, formerly known as Liz Claiborne Inc.
In 2008 the new owners cashed out and a new management was installed. The new leadership then expanded the brand to jewelry, shoes, baby, fragrance, and gifts.
Kate Spade apparently committed suicide in her Manhattan apartment. She was 55.
Today Kate Spade New York is a global company with stores in Tokyo, London, Paris, and Germany. The company has retail, wholesale, and e-commerce business. Kate Spade had $462 million in sales in 2012.
Hello
Our elementary school is having an auction to raise funds for curriculum enhancements. I am putting together a “Kate Spade” basket and was wondering if you processed charitable contributions. We do have a tax id # for use. Please let me know.
Thanking you for your attention,
KellyAnn H
Cfb HSA
A psalm of David.
1 The LORD is my shepherd, I lack nothing. 2 He makes me lie down in green pastures, he leads me beside quiet waters, 3 he refreshes my soul. He guides me along the right paths for his name’s sake. 4 Even though I walk through the darkest valley,I will fear no evil, for you are with me; your rod and your staff, they comfort me. 5 You prepare a table before me in the presence of my enemies. You anoint my head with oil; my cup overflows. 6 Surely your goodness and love will follow me all the days of my life, and I will dwell in the house of the LORD forever. My Heart and Soul goes out to friends and family of Mrs. Kate Spade. GOD BLESS
Hi, my name isJacqueline Allen and I purchased a Kate Spade dress from the Portland store at 700 sw 5th Avenue suite 2075 on 8/17/18. Invoice no 1348
Saleswoman Maren M., store3239
Previously we had tried to use my bank card for the purchase but was not able to complete because my bank had a $350 purchase limit on my card. So I used another card and this transaction went through . In the meantime they pursued to take the $350 and $111.88 from my card on August 20 and August 17. This was taken from Merchants and Farmers Bank Eutaw,Al. Item no 3239 seq#10089 -$$350.00 , 10090-$111.88
Have been conversing with Maren but to no avail.
Have not gotten the $461.88 returned to my account.
Today I finally received the 2 Kate Spade purses I purchased online at the Kate Spade surprise sale. So when I opened the box first thing I see is BLOOD on the brown packing paper that was shoved inside. That is just gross!!! Also the purses wasn’t protected by anything! So when I get the purses out to look at them I immediately noticed glue was all over both purses. One of the purses also had something embedded on the front of it. It was tiny but very noticeable. I contacted Kate Spade about the issues I was having with them and I was informed that I couldn’t get an exchange on either purse because they were both out of stock. Only thing they could do was refund me or send them to there repair shop. which by the way they said would take about 4 weeks. I am not a happy girl right now. And they didn’t even acknowledge that there was blood on the shipping paper inside the box. This is a huge disappointment from such a big company!!
I recently went online and found Kate Spade purses on sale at 80 percent off. My granddaughter saw one she liked and it was ordered. After approx 3 weeks the purse arrived and it was packed in a flat plastic bag. I opened the package and saw a horrible piece of junk. The purse was not even the color that was ordered and the quality of the plastic of the package was of equal if not better quality of the plastic in the purse. Where the name Kate Spade was stamped on this purse was so,poorly done that it more like Kate Spa. Now this package came from China so a e mail was sent to them and this purse was mailed back. Several more emails were send asking for a charge back to my credit card company but not response. I did go ahead with filing a dispute with my credit card company and hope to get this matter resolved. I will not attempt to purchase another Kate Spade product and can only hope that you care enough to assist with getting this matter resolved since I will go out of my way to inform other possible customers about this situation.
I have been a faithful Kate Spade client for years and heave spent and exorbitant amount money on purses, wallets, jewelry, shoes, scarves, hats, and clothing. I purchased a bag a year ago and the strap broke where it clips onto the bag. I reached out to customer service with an email and pictures of the bag. I was asking just to have the strap replaced not the bag. I sent pictures of the bag, the strap, the little tags inside and that was not sufficient and said the little white tag was the incorrect code and need the receipt. I expressed in 3 emails that this Is the only little tag with the bag code as well I didn’t have the receipt for the bag as I purchased it Vegas and used to travel home to Canada hence the receipt staying in Vegas. I am not sure what more I can do next to selling my soul for Kate spade, I am extremely disappointed in the customer services for the amount of money you pay for the bag and apparently they don’t read emails and as I should not have to explain every time I sent a response. As much as it pains me I will never purchase from Kate spade again. All I want is the bag strap replaced and it is one that clips on and off the bag, seems pretty easy to me from a billion dollar company.
We would like to get authorized to resell Kate Spade merchandise in our boutique stores, as well as online. Could you please advise regarding the issue? Thank you
My daughter loves Kate Spade products. She has clothing, wallets, purses and just recently eye glasses. Today we stopped at Katy Mills Mall and of course went to shop at Kate Spade. My daughter purchased a purse. At the register the sales clerk, Kayla P. showed us a wallet that was on sale. It was very nice so I purchased two. But when I get home, I have two EMPTY boxes! Yes, two EMPTY BOXES! So I call the store and I’m told they’ve sold out and I can go back and get a refund. That’s it. That’s the store managers response. :/ Nothing else. My daughter and I will seriously reconsider shopping at Kate Spade, again!
I have recently purchased both a purse and wallet for my girlfriend for Christmas. I was shocked and disappointed when I had opened the box and saw that both items were wrapped in foam and plastic wrap, and there wasn’t a storage bag or box. I contacted customer service to send a box which I had agreed to pay for if need be. I was told that I could not get a gift box or even purchase one. I cannot believe the lack of pride this company has for their product, it’s a disgrace and I am embarrassed to present this gift. I expected to receive better customer service, I am only just looking for a gift box and your company cannot accomadate my request?
Dear Sir,
I, Mir Irshad Hussain regestered my company in Canada for general purpose.Actually,I keen interest in kate spade new york products.But right now you are offering franchise apportunity. in canada at any city Now I am thinking to open in Canada specially for toronto at any city where I put your products. And name of store is kate spade only kindly suggest to me please. I am very much interested in handbags, jewelleries, watches and shoes. I would like to ask you few questions to make my concept of purchasing in franchise clear, I hope you will feel free to answer me. Here are few questions below:
1. What will be the total cost for this franchise?
2. Is there any franchise of Kate Spade, I would to purchase in Toronto or out of GTA.
3. What are the terms & conditions for purchasing?
4. To whom we have to contact for all the procedures.
5. Will you be able to provide an existing franchise Kate Spade or we have to find at the Place.
6. How long it will take for whole process
I will be very grace full to you if you reply me accordingly. I hope you will be in touch with me and let me know as soon as possible.
Thank You,
Your Sincerely,
Mir Irshad Hussain.
I have bought a dress, it caled “Full Blossom Lucky Green”, (313), # 16453-76121, in size 10. Unfortunately, the size you marked 10, it’s probably size 6. I wear sizes between 8 and 10, but this size 10 did not fit me at all?. It’s enough, that you overprice your garments, you misleading Customers! The dress I bought on E-Bay for $170.00 dolars, and not usable? Because the size is incorrect?! It’s shame on Reputable Company like yours! Even size “L” you mark the other dress, I bought, should say “S”. Please, contact me what should be done, to exchange to the correct size? I do not know it should be size 14 or 16, or “XL”? Thanks
Hi,
I just recently purchased a small printing and invitation studio in Wayne, PA. I am trying to expand our inventory and add quality lines. I love Kate Spade gifts, and would love to carry the gift line in my shop. I know that the Kate Spade Foundation is all about empowering women and thought this would be a great fit, as I am a single mom who is also all about empowering women! Please advise
Thank you
I purchased a coat in October from the Kate Spade store in the Millenium Mall in Orlando, Fl., as a gift for my mom and was told by the sales women that it could be retuned for a full reimbursment if it didn’t fit.. Unfortunately, it didn’t fit so I sent it back. At this time I have been in contact for months with the customer service department and have been told that Kate Spade has lost the coat and is refusing to give me a refund. As of now, I have NO COAT and NO REFUND! I am very upset and disappointed as a loyal customer and will never be purchasing from your store again. This is absolutely terrible customer service and I am demanding a refund. I need to be told by the end of the month that I will be getting my refund or legal repercussions will be taken.
Dear Social Compliance Audit committee and Manager,
Re: Social Compliance Audit of Fashion Focus (“FF”)
I deeply believe that your image of brand (Kate spade) is very important and valuable. Therefore you have to serious consider and choose for some factories, which pass social compliance audit. There are some issues that FF is serious fail the social compliance and FF intend to keep those secret. If you still choose FF for your manufacturer that will risky for your brand’s image and let your consumer disappointment. It is because the below mentioned issues will be announced by Law enforcement and media soon.
ST factory in Dongguan (東莞三屯廠)
1) There are strike was occurred dated 19 Sept 2015, due to the worker grumbled about the unfair and illegal to calculate their salary. At that day, all the department, included Police, Social Insurance, Labour and Local government, also come to FF to care the strike case. (Details please see the “attachment 1(1 to 4)”);
2) FF was compliant by fire enforcement that FF violated the rule of fire and was asked for improvement dated Apr 2015. (Details please see “attachment 2(1 to 2)”) However FF hasn’t to improve accordingly and FF was found out the fake Fire Certificate for the building of factory and dorm, it is very dangerous and serious violate the Social Compliance. (Details please see the “attachment 2(3)”), those doXXXXents are also been submitted to your company;
3) Social insurance are not fully pay for 100% workers, FF have 2,200 staffs now but FF only suffer 1,600 staffs. (Details please see the “attachment 3” for the data from Jan to Oct 2015), you can find out the lower level at the beginning of this year, due to enforce by social insurance department to increase the level in this few month.
4) FF always orders by force the workers working on Sunday. (Details please see the “attachment 4”);
5) One building of the dorm is dangerous housing, which cannot get the building safety certificate from government up to now;
6) FF hasn’t follow Social Compliance Audit requirement half year ago that ask for add the Fire escape stairs in dorm, otherwise you will not further give order to FF;
7) FF hasn’t follow Social Compliance Audit requirement half year ago that ask for change all the workshop door into Protect Against Fire Door instead of Shutter, otherwise you will not further give order to FF.
8) Your two station QC Michael Zhang and Nancy He get money RMB2,400 and RMB1,350 per month from bribery of FF from 2013.
Philippines factory (菲律賓廠)
1） All the workshop supervisors are come from China and illegal. They are no social insurance; no pay taxation, no medical protection in case they suffer the Work-related accidents or injuries.
Pls give your e-mail address, then I can sent you all the attachment.
Kelly
I am a big fan of Kate Spade and own several Kate Spade handbags. The quality is outstanding and durability is exceptional. Unfortunately, on this past Labor Day weekend, I attempted to shop at the Kate Spade Outlet at Sawgrass Mills in Sunrise, Florida. The temperature was close to 90 degrees and it was hot and humid. The store was half empty and there was no line at the cash register. If it was a busy Christmas season, I might have understood. Yet, for some odd reason, the store chose to create a roped off line outside the store which required that customers stand in line for an indeterminate amount of time in order to gain entry to the store (like a night club?). No other store found it necessary to “create a line.” Unable to tolerate the heat, I ended up spending my money at another handbag store instead. I conveyed my feedback to the sales associate managing the line, but she used the excuse that they were having a special sale today. I think Kate Spade may want to reconsider this marketing approach as it will cost them many sales in the future.
I own a handbag store called Debonair on Amelia Island, Florida. I carry Michael Kors, Brahman, Hobo, Helen Kaminski, Sondra Roberts, Mary Frances and Brighton. I think that Kate Spade would do well with the other lines of handbags I sell.
I have been in business for over five years. I will be moving to downtown Fernandina Beach soon. Where there is a lot of foot traffic. I would apperciate if you would consider doing business with me.
My cell number is 904-859-3284. The number of the store is 904-261-6993 and the address of the store is 2380 Sadler Road, Suite 101, Amelia Island, FL
Thank You
Jerrie Sell
Owner of Debonair
I would like to start by saying I have been a Kate Spade fan and customer for many years and fortunately I never had any problems with the product quality. Which leads me to write this comment and complaint about the poor customer and unprofessional way they have treated me. My handle bag as lovely as it is, is defective, the leather handles are cracked and frayed after 8 months. I contacted the customer service department via email providing the photo of the handbag defect, proof of purchase, email, phone and address as required on their website. This was on August 5, 2014, I received an email response from Nichole customer service 2 days later on August 7, 2014 informing me I would receive an email containing their return rma number and information on how to return the handbag. I waited until August 9, 2014 and had not received the rma as promised, I checked my spam as directed, still nothing. On August 9, 2014, I sent another email and left a voicemail at their customer number requesting the status of the rma (it was the weekend so I did not expect a response until Monday). Monday came and went Tuesday and Wednesday came and went still nothing. On Thursday August 14, I contacted the customer service office via phone, Nichole answered.. I explained my frustration, her comment was “that’s me working on your request it’s been busy here, so I’ll get that out to you today. I thanked her and hung up and waited for the email containing the rma number as promised. I want to bring attention her promised of getting me the rma on the same day, which did not happen, I received it 24 hours later… To my amazement, they requested for me to send the bag at my expenses and the repair would be to paint the handles??? How is that possible when the hands are cracked and frayed as shown in the photo that they required me to send?? How much attention to detail was given to my problem when the incorrect repair was offered..? I am so sadden by lack of follow up, oh then I called the corporate offices not once, not twice but three times, it went to voicemail, then I called their return department and spoke with a very uninterested young man by the name of Anthony he did not care to listen to my concerns and had an attitude as if whatever lady, just get off of the phone, I can’t and won’t help you. I will NEVER purchase another Kate Spade….
Firstly, I would like to commend you on your beautiful products. I am a big fan of Kate Spade handbags. I’ve admired them for years and have finally reached a point in my life that the sale items are affordable to me. I am a proud owner of several Kate Spade handbags and I constantly get compliments on them. I love fashionable items and Kate Spade is definitely one to be desired. I recently got my retail license and have been praying about what product I could start with. I would love an opportunity to sell your last year products or whatever you would entrust to me. I know that you don’t need a unknown person to help with you but I would love a chance. I don’t know if this is the appropriate place to message you but hoping that I will get a response. Regards and thanks for your consideration. J. Massey Batts
This morning on Good Morning America I saw Rwandan women making beautiful and interesting products for Kate Spade. I was so impressed! Rwandans are lovely, hard-working people and what a great economic opportunity for them. Thank you for selecting Rwanda.
My 22 year old daughter, Jane, and I have been to Rwanda. During her junior year at Occidental College, she had seen online that Rwandan women were trying to raise money to build a women’s center in their country. She was able to get some beautiful Rwandan baskets donated for a very successful silent auction. It was the first time that her college had ever sponsored an international fund-raiser.
In 2005 we met 3,000 weavers in a church in a small town outside of Kigali. They all knew what Jane had done and stood up and sang when we entered the church. It was absolutely beautiful! (Have you considered recording their music?) This was also the day that Macy’s representatives were at the church and signed the contract to sell Rwandan baskets online.
Thank you again,
Margie Hahn
I own a company with a trademark called The Old Bags Luncheon®. This company licenses handbag auction/lunch events worldwide. Please check the website. OldBagsLuncheon.com to see just a short list of our supporters. These events have raised in excess of one hundred million dollars for charities. My DesMoines licensee, Boy’s and Girl’s Clubs, are having an all KAte Spade themed event on July 31st. I am in NYC and have called several times to come over and see someone from marketing to find out if we can buy some products or promo materials from you. I am only getting a voice mail and no return call. Can you advise?