The forerunner of Hawaiian Airlines was Inter-Island Airways,which was incorporated in 1929. Inter-Island began as a subsidiary of the Inter-Island Steam Navigation Company.
The company changed its name to Hawaiian Airlines in 1941.
In the 1980’s and 1990’s the company began to expand outside of Hawaii with routes to the South Pacific and the rest of the Pacific.
Today Hawaiian Airlines is the main subsidiary of Hawaiian Holdings and offers routes between Honolulu and a dozen major US cities, and four Hawaiian islands and Australia, American Samoa, Tahiti, and the Philippines.
Hawaiian Holdings trades publicly on the NASDAQ under the ticker symbol HA, is #926 in the Fortune 1000, has 5,370 employees, and had $2.33 billion in revenue in 2014.
Hawaiian AirlinesThe forerunner of Hawaiian Airlines was Inter-Island Airways,which was incorporated in 1929. Inter-Island began as a subsidiary of the Inter-Island Steam Navigation Company.
The company changed its name to Hawaiian Airlines in 1941.
In the 1980’s and 1990’s the company began to expand outside of Hawaii with routes to the South Pacific and the rest of the Pacific.
History
Today Hawaiian Airlines is the main subsidiary of Hawaiian Holdings and offers routes between Honolulu and a dozen major US cities, and four Hawaiian islands and Australia, American Samoa, Tahiti, and the Philippines.
Hawaiian Holdings trades publicly on the NASDAQ under the ticker symbol HA, is #926 in the Fortune 1000, has 5,370 employees, and had $2.33 billion in revenue in 2014.
I am very upset with Hawaiian Airlines. I am in Vancouver Wa and had a flight to Maui on 5/4/2020. We have a stay at home order by the Governor and of course if we even made it to Maui we would have to be quarantined for 14 days and why would we do that? Just because your flight isn’t “canceled” you are going to hold us helpless people to that? That is just horrendous. I insist on a refund. I cannot use your stupid voucher to use by the end of 2020 because now I cannot go by that time. We need some help and your airline should be ashamed of themselves.
I want a reply.
Lisa Lopossa
360-442-XXXX
My confirmation number is CDPIJP, flight number 39. We have 3 tickets. Need refunded. We went through Costco Travel and they said you are the only airline that is being difficult to work with. You should be very proud.
For 10 days trying to reach Haw.Air to cancel JetBlue reservation BACOUT booked Haw.airmiles. Emails unanswered. Haw. and free 800 #s useless. Reserv.code LCKJRR. JetBlue JFK NY to Las Vegas 5/8 to 5/15/20 reserv. BCAOUT – Flight # B6 1311 (5/8) and B6 748 (5/15). Jet Blue will not cancel since third party booking. A/c is Pedro Primera # 310849242- Used 130,000 for 2 tix.(Pedro Primera and Aura Primera. ) Your cancellation letter states call 1-855-789-0251 – this # is a consolidator that wants $110.00 per ticket to cancel. At a time of World Pandemic Haw. Airlines wants to make money??. This is outrageous as all other US airlines have given refunds or extended cancellations for 1 year or so. Complaint sent to NYS Attorney General and Hawaii Atty.General. For Senior citizens to go thru this hassle at this time is outrageous. Where are your values and support to all your customers and Seniors?? Your reply,please. Auraprim@ optonline.net Tel.# 516-694-XXXX.
BEWARE HAWAIIAN AIR SHOPPING MALL. This should be read by a person EVP Customer Service, COO or CEO. As a executive of a Seattle company, if I received this, I would be mortified. Yes, there is an Incident Number 190914-000147 – if someone takes the time to review you can see the event log. After mutiple conversations with customer support,over and over told to wait until 6 weeks, 45 days, etc etc, today called in again, to find out they cannot help at all – stonewalling? When I wrote Customer Affairs, assured by the agent, a person in the executive office would see, respond, request sent back to an agent!
I am only sending this as a courtesy as I have given up on the Hawaiian Shopping Mall, use a competitor airline mall which actually works. The first /only time I used your online mall was on 8/7/2019. Verified it was a current session to Macy’s on 8/7/2019No miles credited (rate of 1.5 miles per $1). After two contacts with you, I patiently waited to contact you per your recommended 4 -6 weeks. I refuse to use the Mall until credit is applied, zero credibility as first experience – truly worthless exercise to track mileage reimbursement for over this period of time. I decided to track more on the principle to see if you actually fix during the 4-6 week period you have cited in two mails – not impressed at all. I use a competitor airline mall regularly , actually works for mileage credit!
You really need to get your act together, as this has been a total waste of my time. I finally decided to set Outlook reminders for dates, times so I could minimize my time. So what do I want? Fix whatever is broken!!
Former employee pls call 415351XXXX
February 24, 2019
To Whom It May Concern:
I just booked my first and possibly last flight on Hawaiian Airlines.
I am uncomfortable with the plane not having movie screens for each customer when flying in the bulk head. I had just paid for premium upgrade. I am glad that
the clerk on the phone warned me that you are monitor challenged. I do not have a tablet to bring on board like she suggested. This means I should go buy one? Somehow the other airlines I have used are able to actually install monitors in ALL of their seats.
I just paid $2,700 for this ticket. I spend $10,000 on travel a year. This one ticket
Is the 3rd most expensive thing I have purchased. My house, car and this ticket. When I retire next year, I will try to avoid your company. Please keep services to customers in mind. This is not sitting well with me at all.
Here is my reservation number if someone could get back to me on this:
RQOTLJ
Jane Fricke
916-662-XXXX
janefricke@ hotmail.com
I have been double charged through Hawaiian Airlines have have been trying to resolve the issue since 12/2016. I initially purchased tickets September 2016 and later upgraded the outgoing tickets from one account of airline miles to first class. A few days later I upgraded the return flight to first class using airline miles. There was a problem the person who did the first upgrade did not complete the action so they had to cancel the first set of tickets out and re-issue one. But they did not issue a credit. I cannot get through to anybody to talk to somebody personally I have had several emails to no avail The accounting department or advocate consumer affairs and I see that there were two sets of tickets issued for the same flight and airline miles redeemed. I have asked to speak to somebody but the response was they are not allowed to talk to people over the phone. When I did talk to them over the phone initially supervisors were to call me back three times and never heard from them. I posted on Twitter and got a response but the consumer affairs advocate people said that they cannot talk to anybody over the phone it has to be done via email or fax or later. This has caused me great discomfort it ruin my vacation because I saw that there was a double charge on my card and had to be careful spending money on my vacation I would not recommend using using HAWAIIAN AIRLINES again.
My connecting flight from Lihue to Honolulu, left 15 minutes before the posted departure time. There was nobody at the gate at 9:30 for the 9:40 flight. It was posted on the screen that flight 378 on 12/4/16 would be leaving in 10 minutes. There wasnt even a gate agent to talk to. I have never heard of a plane leaving before its published time. This required my family to wait around for another hour and a half to get the last fligh of the night. This is very poor service and nobody was even apologetic. Unbelievable. I will never use them again.