Harris Teeter began in 1936 when William Thomas Harris and Willis L. Teeter opened Harris Super Market in Charlotte, North Carolina. This store still exists, though it is currently being renovated.
Harris had been an employee of an A&P store. He borrowed some money to help open the first store, which had 8 employees. It was mainly a dry goods and canned goods store at that time, since refrigeration was uncommon until after WWII.
In 1939, Willis and Robert Teeter opened Teeter’s Food Mart in Charleston, South Carolina. The company was the first in North Carolina which allowed customers to select their own items. To appeal to working families, the store remained open until 9PM on Fridays. This enabled the company to cash checks and allowed families to do shopping on Friday night, rather than Saturday.
The store in Charlotte was the first to add air conditioning as well.
In 1960, these two companies merged and opened their first joint venture in Kannapolis.
In 1969, Harris Teeter was purchased by the Ruddick Corporation.
In 1980, the company purchased Harris Farms dairy. In 1984, Food World was acquired. 
In the late 1980s, the company began to expand outside of the Carolinas under the leadership of Edward Dunn. The chain was the first to test plastic shopping bags and also the first to install child belts into shopping carts.
In 2013, the company was acquired by Kroger for $2.4 billion. Harris Teeter would continue to operate under their name as a subsidiary of Kroger, Inc.
In 2014, the company began installing fuel pumps at many locations. The first fueling station opened in Charlotte in 2015. 
Harris Teeter Home Shopping Express Lane allows customers to shop for groceries online and pick them up at their neighborhood Harris Teeter store. As of October 2017, 178 stores offered online pickup service, with some areas also offers a home delivery option for an additional cost.
Today, the company operates over 245 stores along the east coast and in the south. In 2012, the company had annual revenue of $4.54 billion and employs approximately 30,000 persons. The Harris Teeter corporate office is located in Matthews, North Carolina.
Had bad experience with person behind meat counter/ push bell for service / person came out very offensive raised his hands yelled whAt do you want / in front other customers watched / feel very offended lost for words … Winston Salem nc staddford rd st , Older Person white male , northern accent in evening 04 / 20/ 2021
I am a sexual assault first responder, it takes all my physical and spiritual inner will power to go on year after year doing this work, that at one point put me in the hospital because a perpetrator, secretly broke into my house and poisoned my food to keep me out of court prosecuting him, it took me 5 years to recover from mercury poisoning.
I recently was in a SC upstate Harris Teeter Store. Being one to try to spread a little joy above the pandemic, I told them a very large donation had been made by a national organization to help nation wide sexual assault first responders who are harmed on the job, This CS specialist did not ask me what the donation did, they just wanted to know who the Organization was, when I told them, they berated me
because-“those people hate Christians” I am a Christian, almost everyone of all of my psychologist co-workers are Christians,, I believe fully what Christ said in his Mt. Olivet Discourse
“” I am only coming back for the social workers””
which few people even know Christ said let alone practice. I told my commanding officer at a support meeting, we all agreed to never go back in the place. what a idiot this woman was, my finger nails fell out
when i was poisoned by a “Perp” I went out to my car and cried.
Great idea poor implementation.
I received an email this morning about your new senior promotion SENIOR EXPRESS LANE. I called the Sterling, Virginia store and the person in the online department knew nothing about it and was referred to talk to the Manager. I did just that only to discover she was only made aware of it on Friday with no details how it operated.
I asked how is it a senior and only a senior get a slot for delivery or Express Pickup. She did not know. She assumed that if I logged in with an order and a time slot was available I could use the promo. As if this morning the order I placed is not available for pick up until March 29 and today is March 23.
I asked if I enter the promo code for a non Thursday date would I receive the pick up waiver fee. Did not know. If it would work could I use it on the order I just placed, did not know.
Your heart is in the right place but implementation is lacking.
Do you have the ability to sort VIC customers by birthdate and open a weekly Thursday for senior only for a specific period on a Monday. After the the open period you can then open it up for non seniors.
I hope you can work out the details so it can be used by seniors. Thanks for the thought.
I found a wallet in Harris Teeter in Hope Mills NC. I took it to the police. A few days later I started getting calls from an unknown number. After listening to voice messages and reading text messages I realized it was the person the wallet belonged to. I guess the police hadn’t contacted them yet, but someone gave the minor employee and/or his mother my contact information through my eVic card. I contacted corporate the very next day. It has been almost 3 weeks and I have yet to receive an apology from anyone. I am truly disheartened by how this situation has been handled.
Super disappointed that you discontinued HT Organic Peanut Butter and replaced it with the old Kroger Brand that has palm oil and sugar in it. Completely NOT a comparable product as the original. My guess is that the K brand is cheaper for you guys so you’re making better money than you did with the original one you had. Too bad. I’m not buying the crap you replaced it with. Wish I’d known in advance so I could have stocked up when it was available. Bad Move!! Get rid of that inferior product and bring back HT organic peanut butter.
Diana guided me to choose an excellent choice of wines. I had problems in the past since US wines are packed with added sulfites which give My severe headaches. She provided me with consumer information about organic wines and recommended wines that I could try. Diana spoke to me about the services that are offered at this Harris Teether store. Very happy with her service @ store # 238 Village Ctr Plaza, Aldie, VA
May I share a very pleasant experience that I had at the Amelia Island, FL Harris-Teeter grocery location with an employee. At approximately 3:15 PM on a Saturday afternoon, I rolled my grocery cart to a register belonging to Kelly B. As one can expect, the store was quite busy, and yet Kelly B. was able to engage me, a senior citizen, in pleasant conversation about my shopping experience. Then, while ringing up my little trays of dog food, the banter turned to my small dog, i.e., what type of dog and his size, etc. I replied, and revealed that the dog had actually belonged to my son, who had passed away. Right away, Kelly expressed her condolences on my loss, and continued doing her job with complete efficiency and kindness. I am retired, but if I was still in the business world, Kelly would be the type of personable, kind, and caring individual that I would strive to employ. KUDOS to Harris-Teeter for such a valuable asset as Kelly B.
Dear Harris Teeter,
Just wanted to drop a quick note to share my delight in one of the most pleasant, customer service oriented cashiers I have ever met in my many years of grocery shopping at various stores.
I am a 69 year young retiree who has worked and supervised in customer service related jobs throughout my careers (law firms/government/non-profit) and know how special and important customer service is to a customer or client.
I want you to know about SUMMER, a cashier at your Adams Morgan Store in Washington, DC. She is one of the most personable and efficient cashiers I have ever met. When I shop at Harris Teeter I purposely look for her because she is such a delight to talk to as she rings up my groceries. What a soft spoken, pleasant, and considerate person she is. She brings a smile to my face as she always ask the right questions….”finding everything you need today, today is senior day, are you ready for your discount”, etc. I love being in her line because she makes me feel special and it shows that she cares about providing me the best customer service. I leave the store a happy camper.
By the way, I always hated grocery shopping so Summer gave me a new attitude toward the experience. Her name is so appropriate–Summer with a kind and sunny disposition.
Sincerely,
Valerie Mobley
I witnessed a very serious concern at one of your stores. I have contacted the store manager, by phone, and have provided photographs and eyewitness testimony. Does corporate need to be informed?
I went to Harris teeter that was located by duke street last Saturday. I came in to by a cake and the customer service was excellent. Sindu, the women that work there was very helpful. She greeted me and asked me if there was anything she could help with. She answered all my question and I was happy with everything. I will be coming back to order cake for my son soon!
Store No. 35 Park Location charlotte:
Visit to my local HT this morning, one I always visit and receive good customer service sometimes, (the young people need a class on customer service with a smile and it should be mandatory or suggested, whenever a customer enters the store, greet the customers and stop looking so MAD.
This morning was a very bad disappointment to me…..at the above reference location,John cashier, showed aggressive behavior towards me when I asked to see the manager. John did not act like he knew what he was doing when I asked for cash back. Another cashier, Sophia, assisted him….he then slammed my receipt onto the counter and as I asked for the manager, he said, “yeah, get the manager” and came from behind the register and approached me in an aggressive manner (check cameras).
If you are gonna hire “special need” reps, train them in a better manner.
The American system has turned hostile and employees of these stores have forgotten how they get a check.
WOW just WOW I cant beleive these words just came from a grown adult. Customer Service goes both ways. you are not entitled to good customer service when you are not being a good customer. Act like you are talking with a human and not a mindless associate the next time you vist any store and you might get what you’re looking for.
This is about the location in The Yards, Navy Yard Washington D.C.
I would highly recommend talking to the cashier Juanaya (May have misspelled the last part). Was there about 20 minutes ago checking out since I live in the neighborhood and go on a weekly basis. Employee had such a disrespectful attitude. Kept slamming And throwing items she was scanning as she scanned them at the register. Kept huffing and puffing with such an ugly attitude. Not sure what may be going on with her or her life but we work hard for our money and don’t appreciate buying broken items because an employee is in a bad mood. We didn’t say anything past hello to her so don’t understand her anger but the work place is no place for that. Other customers behind us were also shocked to see the behavior. We would appreciate someone at least talking with her about her attitude. We typically have a good experience when in the store but this was something new and all time low experience.
I called Harris Teeter that was located by duke St, Alexandria, VA Thursday Morning. I wanted to Order a cake. She told me that it won’t take that long and to come in an hour. The lady who usually picks up the phone is very rude. Sinidu, the women who picked up the phone today, had an excellent customer service. Because of her, I will be ordering things from Harris teeter for next time.
I believe that Harris Teeter is now engaged either willfully or negligently in discriminating against senior citizens in the Alexandria,Virginia store where I shop. Harris Teeter offers a 5% discount to seniors every Thursday. Harris Teeter weekly specials are announced in Wednesday’s local paper and online. But on Thursdays there are numerous sales items not on the shelves. In addition, the computers have not been completely updated to reflect the changed sale prices nor do the store shelves reflect the sale prices. When we inquire about this we have been told that the delivery truck is scheduled for Fridays. We have averaged 3-4 “rain checks” every week for the past several months. This requires us to either wait a week to purchase with the rain check and receive the senior discount or return sooner and forego the senior discount.
I will soon be raising this issue with the local government officials to determine how widespread this practice actually is.
SHOP IN CARY ON HARRISON AVE AND FOR THE PAST TEN WEEKS THERE ARE NO GROCERY ADDS CURRENT IN THE BASKETS UP FRONT ONLY THE PREVIOUS WEEKS ADDS. HAVE TO FIND SOMEONE TO GET THE CURRENT ADDS AND WHEN THEY DO THEY ROLL THEIR EYES NAT YOU LIKE YOU ARE BOTHERING THEM. I REPORTED THIS TO DENNIS THE STORE MGR AND HE DIDN’T SEEM TOO CONCERNED OTHER TO SAY THAT HE WOULD HANDLE IT BUT NEEDLESS TO SAY THAT TODAY THERE WERE ONLY OLD ADDS IN THE BASKETS. I REPORTED IT TO THE SAME NICE EMPLOYEE AS LAST TIME AND HE SAID THATS GREAT CUSTOMER SERVICE ISN’T IT. THE NEW STORE THAT I SHOP AT NOW HAS CURRENT ADDS OUT ON TIME. I ONLY PICK THESE UP FOR OLD LADIES THAT CAN’T GET OUT ON THEIR OWN AND TAKE THEM TO YOUR STORE IN THE AFTERNOON. THANKS FROM A FORMER CUSTOMER….
To Whom it May Comcern:
I like to file a complain to an employee at the store: 258 located at 8600 University City Blvd. Charlotte, NC. Employee’s name is TAEI (that’s what’s on her name tag) This incident happened today at around 6:30 pm. I asked this person very politely if she’s open because I’m not sure since the light above her is off but she is taking customers. She rudely responded to me “ CAN’T YOU SEE” ? and she looked at the customer she’s helping out and shaking her head. She made it look like I’m stupid. This is an African lady and I’m half Asian. This is totally racism to me. She assisted an African family and very cordial to them. THis
employee needs to be send to a customer service class and learn how to treat customers equally. I reported the incident to the manager and hopeful he spoke to this person. I have been a loyal Harris Teeter customer since 1990 and to be treated so unfairly is not acceptable. Please take time to educate your employees on customer service. Again, this employee will not be an asset to your store if she continue to be racist.
Thank you,
To whom it may concern
I was at store # 11 today around 4 pm picking up a prescription for my wife and a few groceryies and being not familiar with that store because I have been getting my prescriptions there for 14 -15 years because I like john in drugstore.
I usually go to john Delaney for groceries because it is closer to my homeComplaint: As I was looking for bread which I finally found I heard a voice behind me and I looked back and as I did there was a women taking a picture of me on her phone so I was continuing down the isle and she walked by me at a fast pace and said mumbling a litte so I didn’t get everything she said but the gist of it is she said I was following her and called me a stupid fu%kthen she went to a cashier to report so I put the items back and got meds and went back to see store manader Derrick to discuss incident
I have been shpping at your stores forever and this type of thing has never happened to me there or anywhere
Please advise
I don’t know if she will post my picture all over internet and accuse me of following women around
Should I report incident to police Thank you
Clearly Tina (Gainesville, VA location) needs to attend a Racial Sensitivity Training Class. Although this incident happened a while ago, there are just some things that stay with you. In this case, how a child was treated.
My teen nephew who has a severe emotional disability but is very functional came home to let my sister know that he was accused of stealing. I was on the phone with my sister the ENTIRE time. He explained that a lady demanded that he goes back to pay for his M&M’s. He stated that he did, she wanted to see a receipt and he went into the trash can to provide it. She told him to “Keep the receipt on you next time.” His mother asked if she apologized in which he said, “No.” So she decided to bring him to the store, get her side of the story and if she was in the wrong, to provide an apology. She asked to speak with a manager (remind you, I am on the phone the ENTIRE time), as she’s walking up, my nephew points her out and I can hear my sister ask that it was the manager that you had the encounter with. Tina was asked if he looked familiar and asked what happened. She omitted that he had to dig in the trash to show her the receipt but when my sister asked where did the receipt come from, that is when she said that’s where he got it from. My sister asked if he was rude or disrespectful towards her and she said that he wasn’t. That’s when she asked if Tina was going to apologize. “For what? That’s my job.” was her response. It was because she accused him of stealing. She challenged him by demanding a receipt. He provided. She was wrong. Tina refused to apologize at first and stated that my sister was of course siding with him. When in reality, this is why she went to the store to get Tina’s side of the story. Then, by my sister explaining to her what the mature thing to do was as well as setting an example and as a representative of HT, it was only right. Tina gave this condescending apology to my nephew in which he wouldn’t fully understand what she was apologizing for and what he got from that apology was to “not look suspicious”. By this time I’m vexed over the phone but my sister kept her cool with this situation. Never called Tina a racist, never raised her voice even though Tina said that he’s been in the store twice before on that day (which that wasn’t true at all). She needed to show her son how to properly handle disgusting encounters with people who think like Tina. Tina did apologize with more empathy the second time towards the end. I am more proud of my nephew (whom has I.E.D). This is why we teach our children how to react the proper way even though the other party was wrong because it definitely could have been worse by him being accused.
I just wanted to share this encounter… his story. Not looking for someone to be fired because I would hope that she has learned from this situation and think twice on how to approach people (even children/teens).
On Feb 25th my husband cooked and cut up sausage packaged and purchased from the meat dept at Harris teeter. He gave some to our small child as well. He took a bite and bit into a thin piece of metal. After this found another small piece inside another chunk. We of course took the rest away from our child and worried she could have eaten something. Thankfully she did not. We of course returned the meat to HT who acted like it was no big deal at all. Our child could have been critically injured and they issued a refund for the meat and acted as if it was any ordinary exchange. I no longer trust their meat dept and am considering no longer shopping at HT at all! This is seriously messed up! If this was normal to them and not a concern I can just imagine what else goes on. I am beyond dissapointed and upset about this. We have pics as well.
I am a Harris Teeter employee #419… I just want to get straight into this email,thank you for being a great company I’m truly grateful to be apart of such a great company. I am proud to say I look forward to retiring when my time comes with this corporation.Also I would like to thank you for allowing each and every associate free monthly items , its amazing how you set aside funding to make this possible for us. I just wanted to touch out to the higher up chain of command and show my gratitude, thanks again.
Organic vegetable buyers beware. Over the past year I have attempted to purchase organic produce from HARRIS teeter in selbyville delaware. They do four things which are very wrong. For celery – which is a major dirty product should be purchased in a sleeve which has the company name and information. You shouldn’t be able to buy celery without the sleeve – which HT puts a little easily purchased twine which says organically grown. This is sooo wrong. With garlic – organic garlic is only grown in US. Most of garlic is grown in china which is massive dirty. Garlic from china has to be cut differently than China garlic – which to a savvy shopper is easy to tell. HT selbyville attempted to pass China garlic as organic. I have seen them also place their own purchased stickers on zucchini in summertime. Organic zucchini does not grow as large as regular zucchini. There’s are large and if they were local – they don’t state that. Bottom line. HT in selbyville is deceptive. I have had meat issues also. It’s all about the profit for them. No customer care or employee care at all.
So impressed that Harris Teeter doesn’t go with the status quo and say” Happy Holidays” in their flyer. It says “MERRY CHRISTMAS”, you have my respect and from now on you will have my business!
I wanted to drop you a note to say how disappointed I am that the Harris Teeter store (Store 80) Ivey Lane, Pinehurst, NC has stopped Monday night “Pasta Night”. We would go in every Monday night to get the delicious pasta. Mary, your chef, is the best. She is friendly with all the customers and remembers you every time you come by her station. We tried the Mongolian Noodle night tonight and very disappointed. This will be our last night for that. Just to let you know the customer lines on Monday evenings were often out to the front door waiting on their order (I have waited as long as l hour). Many disappointed customers. If it’s a cost factor for your corporation, consider raising the price the pasta dish. I would happily pay more. It’s that good. Please reconsider your reasoning for the change. I personally would like to know why you changed.
We have finally reached the end of shopping at Harris Teeter’s. Ending the gas card program is the last draw. This is the third time that they have cancelled all of my credits and now they have ended the program. I have not had any message, seen any signage, nor been told that it would end. Publix, here we come!!
These customers are complaining about small issues like produce bags and products being a little more expensive at their local Harris Teeter. Lets talk about the real issues. At the Bethesda, Md Harris Teeter, the employees are treated like. I’m close with one of the employees there and she tells me everything. One of the produce employees are called derogatory names on a daily basis when it comes to her race and gender by the produce manager . One of the customer service employees quit because the store manager told her to go eff herself. Food isn’t being labeled over in the deli department, so who knows what’s expired and what isn’t. The deli and meat department leave their products sitting out in the receiving area for a majority of the day. Management hasn’t given any of the employees their yearly raises. The managers are constantly editing the employees time clock punches, so they won’t get anything close to overtime. The store went to being overly staffed to barely having anyone working there causing an extreme lack in customer service. This store has only been open a little over a year and it is probably the most terrible store in the company.
I was at the checkout and the cashier asked me if I was a senior citizen. I asked how old the requirement was and she said 60. I can tell you that I do not look 60 years old.
Today I visit the Aberdeen store in North Carolina my husband has physical therapy on Mondays and Thursday so we always go over to Harris Teeter on those days Cottonelle bath tissue was on sale for 5.99 the store was sold out. I have a 1.00 Dollar Cottonelle coupon to use. But I’m confused if I get a rain check I cannot use that coupon. if the tissue is in stock at the store I can use my coupon. So is the customers fault. That the store did not stock enough tissue. Or Harris Teeter poor customer service?
In the past year I have experienced unpleasant/annoying experiences at the Harris-Teeter on Highway 41 (Rivertowne Center) in Mt. Pleasant, SC. Twice I got sick on the salad bar and once on packaged Romaine lettuce. Usually a lot of the packaged lettuce is turning brown. Several months ago, there were boll weavils in my Harris-Teeter rice. On another occasion, I opened up a pound of ground sirloin I had purchased. It was bright red on the outside, but nasty brown on the inside. You meat department put fresh meat around old meat in order to sell it. Two days ago I purchased a two-stick pack of European butter. When I opened it, looks like someone had already used the butter and brought it back. Apparently store personnel failed to look in the package to see if it had been used, and just put it back out. Often when I shop at the store, the produce is old or needs replenishing. I have to go to the back and ask for the fresher item, and they bring out a big box of it. This store is not being managed properly, and I question the freshness of your products.
I wish I could upload photos or videos. I found mold all over the cheese refrigerator on Sep 7 and complained to the store manager. Today, 9/20, the mold is even worse. It is disgusting. I will never shop in that store again even though I live 1/2 mile away.
REPLY
My family and I have been loyal HT customers at the Central Ave Charlotte, NC location since we moved to Charlotte in the late 80s, but an experience I had in the store today makes me feel like never returning. My husband, daughter and I were buying groceries including one bottle of wine at the self check out. An ID check was required (both my husband and I are in our 40s) and my husband, who is from overseas, presented his ID from his country. We have never had a problem using this ID in the past but today Lorenzo very rudely and loudly announced that he would only accept an NC drivers license. I presented my NC license and he told me that he wouldn’t accept it because It appeared that my husband was paying for the groceries. I told him that I would pay but he loudly in front of a growing crowd of people announced he was calling security and management because he suspected that my husband would be paying. When the manager Taz arrived he had the same humiliating and intimidating attitude. I held up my NC license over and over and insisted I would be paying but he, like Lorenzo, continued to speak rudely to my family. We eventually just left without our groceries feeling humiliated and disappointed. I think of this particular HT store as part of my Plaza Midwood neighborhood–my daughter and I walk here to eat lunch, I buy my morning coffee here. But after today, I’m scared to return for fear of how I might be treated.
Tonight makes the 2nd time a Harris Teeter checker has taken the person
in line behind me and escorted them over to their register to wait on them.
The first time it happened at the store in Huntersville, tonight it happened
in Mooresvlle.
I don’t consider this good service.
In February I started using the express lane service at the Harris Teeter in Ghent (1320 Colonial Avenue). I had such a great experience. Having a brand new baby and being a first time mom, being able to order online and conveniently pick up on the time/day of my choice was great!! They were always friendly and my order was always spot on. I can honestly say I had ZERO issues/concerns and I ordered my groceries from this location every week from February until I moved to VA Beach in July.
Unfortunately I have had the complete opposite experience with my local Harris Teeter in VA Beach (4540 Princess Anne Rd). The first week my card was charged twice and the second week my card was charged three times AND a different card that was on file (that I was not even using) was charged 3 times. When I talked to customer service, her response was “ I don’t know why the other card was charged, that’s strange, and it will probably be refunded)”. All the inappropriate charges were eventually reversed (but it took over a week). The next week they put an entire raw chicken in the same bag as a head of lettuce!!!!!, and we ordered 3 poblano peppers and they gave us 1 jalapeno pepper. When we discussed with them that it is inappropriate to put those items together , they did not seem overly concerned? The following week we were scheduled to pick up our groceries at 10:30am and when we got to the store, they told us that they were sorry but so many people called out that our order would not be ready until later in the day. When We came back later in the day, they told us they had given us a 5 dollar refund and put a gift card in our grocery bag. When we got home and unpacked our groceries there was NO gift card in the bag. We share one vehicle and our 6 month old daughter is in a spica splint. A simple phone call letting us know that our groceries would not be ready until later in the day would have been appreciated.
We used the express lane to make our lives easier, and this is actually making our lives more difficult now. We have spent so much time on the phone with VA Beach Harris Teeter customer service and our bank since moving to VA Beach. We have been loyal Harris Teeter customers since we both moved to Downtown Norfolk in 2015. This experience not only has convinced me to NEVER go to that specific location (4540 Princess Anne Rd) but I also think I will be finding a new grocery store to shop at.
Who runs the store, the store manager or the vendors? Vendors unpack their boxes and just leave the cart in the aisle. The bread aisle is always blocked and no one is around. The guy filling the butter and egg coolers will never move out of the way…just grunts and keeps working. Complaints to the store manager gets nothing but excuses. This morning 4 aisles were blocked by carts filled with empty boxes. Time to go back to walmart.
ONE AREA GIANT HAS YOU BEAT
First off let me tell you I love Harris Teeter.!! However I am a smoker and the Giant Store (in the same county) as my HT number 0083 store sells cigarettes for $5.06. HT Store 0083 sells them for $8.09.! Now either the Giant store is losing money or HT is overpriced. And we all know the Giant store isn’t losing money. The point is I end up going to Giant instead of my primary store which is HT and I spend A LOT of my grocery money there when I go to get cigarettes. Sup?
I just received my Harris Teeter On-Line Shopping email. (see below) I paid $100/yearly for free online shopping. I wonder if I would buy a 12 roll Bounty Paper Towel this next week, could I get a $4.95 credit? Or maybe, an additional day added to my subscription? It only seems fair. You run these “special offers” fairly frequently.
No Fee ExpressLane Online Shopping… This Week Only!
As a special offer, we are automatically waiving the $4.95 fee on ALL pickup orders with the purchase of one (1) 12 roll Bounty Paper Towel between 07/19/17 and 07/25/17.
Harris Teeter,
Please allow me to THANK YOU for a Hassel free donation process. The Delaware Avenue Baptist Church received a substantial donation for our Community Festival. Due to the substantial donation the church was able to feed the community for free. The District of Columbia, Navy Yard’s Harris Teeter managers, Mr. Charlie and Mr. Reynard were very professional and attentive to our needs. Our church will continue to shop regularly at the DC store, where we have ALWAYS received EXCELLENT service. Again Thank You!
The store at Cochran commons off Mallard Creek Church red. has had consistently declining quality over the last several months. We have experienced everything from strawberries that are covered in green mold to bread that was stale upon opening. This morning our bad experiences culminated in a ruined Mother’s Day breakfast. My husband went to the store last night and bought jimmy dean bacon to prepare this morning. He fixed my children’s plates first, then mine and then his. After my first bite of bacon I realized that something was wrong. I went and dug the package out of the trash and the expiration date was 10 days ago! My children had already eaten several pieces by this point. Needless to say our Mother’s Day breakfast was ruined. I understand that human error happens but this package was 10 days past expiration and at least our fourth or fifth experience with purchasing food from this store and it being inedible. Something at this store needs to change if it is going to survive competition with the new Publix store.
Harris Teeter
Address: 600 Sea Island Rd, Shops at Sea Island, Saint Simons Island, GA 31522
My wife and myself have shopped here for the past 8 yrs over the past two months we have become to realise that the store has changed. Today Easter Sunday we bought a cooked chicken and it was not cooked through and this was not the first time.
The cashier let us leave without our full order that we payed for and we had to return to the store to get a refund. The young woman never made sure that she gave us all our bags. Folks were friendly but this is just the issues today two weeks ago Sunday there were fresh meat items in the case that was green and most products were sell by that day or outdated.
We drive 25 miles one way to shop in this store and today that made 4 trips back and forth to Harris Teeter ” today was strike three”. Each time we spend shopping our bill is always over $125.00 payed in cash just for the two of us.
The bread was also outdated two Sundays ago and there were buggys of product that were pulled next to the deli counter not one but 3 or 4 filled to the top. I listened to a customer complain to the bakery department . The cooked wings I have always bought were over fried and stuck together just dumped in the warming table not just today but for the past few weeks. I have to say that most products branded and most produce read product of Mexico and it shows in the quality.
I’m sorry to say that this location is no longer first rate or gourmet just a plain old food store that charges a lot and gives little value. I was hoping that things would change going into spring and they have not. Now we will continue to shop at the Winn Dixie on rt 17 as that store is fully stocked and also friendly. Most products such as asparagus which are in season here in our country are carrying the USA label as is most of their produce.
If they had Boars Head cold cuts we would not have to now travel to Publics for that one item. Harris Teeter should check out the deli department on the Island in their store also not so clean. This was not meant to bash your store only to give you a heads up on some holidays you have a smoker in the parking lot selling the same cooked ribs for more money than the ones in the steam table inside the store.
I am in sorry to say that your store is of need some attention along with some better help.
Mr Pacifico
My husband has been employed by Harris Teeter for 30 yrs. My son is now working for Starbucks in the same Harris Teeter store at Chatham Downs in Pittsboro NC. I also shop regularly at that supermarket. Yesterday I was treated so rudely and disrespectful, I’m seriously considering never shopping there again and making my son find another job! Our family has been fighting off the flu all week. Yesterday my son tried to call out because he was coughing, vomiting, had chills and a fever. After being on hold about 10 mins, my son dropped the phone to run back to the restroom. I picked up the phone and said I would tell them for him. Unfortunately he accidentally hung up. I called right back and got the manager Stephen Roberts on the phone. As I began to tell him my son was sick and would not be able to come in, I immediately picked up on his aggressive attitude and condescending tone.He told me my son had to call in for himself. When I expained that he had done that, and been left on hold 10 mins waiting to get through, he replied nastily, “Well you didn’t wait long.” Like I was lying or something! The conversation escalated from there, because I could see he was clearly being disrespectful! I told him I was not some kid, and I was his mother; but his attitude got even more sarcastic! Now I do not make a habit of calling in for my son. I also have spent over 30yrs in customer service. I completely understand the rule regarding employee absences, but what is unacceptable is his attitude towards me. My son did call back and spoke to said mgr. My son apologized for being sick and having to drop phone. While Mr. Roberts was cordial to him on phone and said he hoped he felt better, he said nothing about his previous tirade with me! No apology! Nothing! Now I said my name when I first called. So he knew exactly who I was. But clearly a black woman, mother and wife of an employee meant very little to him. I felt totally violated! I thought Harris Teeter had higher standards…especially for management! Please reprimand him on his extremely unprofessional manner. Note: Better way to handle situation :
I’m sorry to hear that Mrs Austin. Unfortunately it is our policy to have the employee call in themselves. Please have your son give us a quick call as soon as he can to make it official. Sounds like you’re under the weather as well. Hope everyone feels better soon. Thank you, have a good day.
This is how a true professional handles such a situation. Thanks for your time.
Sincerely, Susan Austin
These new plastic bags in the produce department are horribly frustrating. Now they have actually gotten worse; the imprint is coming off on my fingers which means it is coming off on my produce. I am going to get produce from other places – Lowes Foods and/or Whole Foods. Lowes Foods still have the good, convenient bags. Too frustrating for me to stand there trying to open these bags.
I spoke with the produce manager – he says the “higher ups” make the decisions he can only send an email. HT is supposedly trying to compete with Publix. Really? By switching to an inferior product? BTW might be better for managers not to say that to customers.
I love Harris Teeter and I will keep coming for the things that I don’t need to use these bags for.
Today, April 2, 2017 was my last time shopping at Harris Teeter. I can’t remember the last time I didn’t get overcharged for at least one item per visit. The closest HT to our house is 26 miles (one way) in Leland, NC and its just not worth the aggravation. When I complain to the store manager, and its never the same person, they really don’t care. You would think they would care, because there are so many new stores coming to the area such as Aldi, Publix, Lowes and even Food Lion is building new and better stores. Just to make sure that I don’t shop there again, i cut up my Vic card. I know I can get a new one, but it is not going to happen.
Went to Harris Teeter today(3/26/17) on Reynolda Rd. in Winston Salem, to get groceries and our free evic offers, one of which was Chips Ahoy Thins. They had approximately 5 packages of one flavor we don’t like. Asked for a rain check and Anna at customer service said her manager said they could not give rain checks till all flavors were gone. Why offer something free when you can not get what is advertised. Rules on coupons seem to change every time you go. Different at every store, no consistency.
I have just learned that customers will no longer be able to use their rain checks indefinitely I wish they would at least continue to honor the ones we have. Trying to use them all before the change could provide a financial hardship to your customers. Also a new Publix store is opening in Fayettevile,N.C. within about a mile of Harris Teeter. It will be the first for our city. I have heard good thinks about their store, and their customer service. I hope you have considered that this new policy may drive many customer to your competitor. I do love my Harris Teeter at Highland Center, but this new policy will affect us negatively. Many years ago there were two Kroegers in Fayetteville. They closed. I hope the Kroeger policies do not have the same fate for Harris Teeter.
I would like to thank HT for a quick and speedy response to a situation that occurred at 1350 Potomac Ave. SE Wash., DC #0232
The last two Sundays I have witnessed the meat department to employee pick up raw chicken and then grab some ground beef without changing gloves. Cross contamination is very serious and can kill someone. This is an issue that needs fixed!
Very disappointed at the Harriet Teeter near me.
When they first opened up it was direct competition with Farm Fresh. HT ruled. Every item was fresh, great selection and well stocked.
What happened? Now it seems everything is out, not fresh and a horrible selection of everything!
So disappointed that the grocery store I could walk to in a prime area has gone so far downhill that I drive to one two miles away. 🙁
I strongly believe that no one will give a hoot but I may as well waste my time explaining why I am vary happy that Sprouts is open almost next door to the Falls Pointe store.
Number one – the management does not care, the deli group seldom change their gloves. I have seen them brush their hair off their forehead then grab meat or cheese. Many mentions to management – no change. We buy none of that anymore.
Number two – sale items are not available. Most recently is Harp beer for St. Patrick’s Day. Not a bottle in the store and no one cares. This is very typical, a sale that starts on Wednesday with something I want has me stopping in at 7:00 am only to find they are out! The state I came from had laws covering that ruse – they were called ‘bait and switch’. If you did not have the stock to cover the sale demand there were large fines.
Number three – many of the really good products are being removed and replaced by low quality Harris Teeter brand items.
Sadly, the people in the area have quashed Publix, but at least Sprouts is open.
I’m a long time employee at Harris teeters and at one time enjoyed coming to work and doing what I do. But things are terrible now and most of my friends I’ve gained over the years are jumping ship and for good reason. The management now is terrible and getting worse. The lack of respect and knowledge of your job as well as there’s is alarming. To much work is forced on the employees that are knowledgeable about there job and to little on the ones whom lack experience or training. This company use to be on the top, but not anymore thanks to the poor and unappreciative managers. Awards and praises are given to less deserving associates whom the upper management seem to like for that month or that week and not because they worked for it. New associates aren’t being properly trained and seem to call out/no show atleast once or twice a week and nothing’s done. I’m so over this corporation and hope someday they’ll bounce back to the way the where when they first opened!😡
I have been a very loyal and regular shopper with HT for the last 10 years (as well as my husband and sister who now lives in NC as well). This has always been our go to store for groceries even when I know I can get just about everything in this store cheaper at WalMart.
Today was the last straw with the loyalty thing for us and probably are looking to start taking that loyalty to Lowes Foods (they have totally stepped up their game since building the new here in Southern Pines/Pinehurst area).
They double coupon ad is now turning into a joke with all kinds of “rules” for when, where and how you can use a coupon during the double coupon timeframe. We are all aware of the 20 coupon limit, we get it. Depending on which local store you decide to shop at, you encounter rules that 1) dont seem to be printed (or are printed in a very obscure location) anywhere where the average person can review them before trying to use a double coupon 2) each store has their own rules??? Really??? So, I shop at one store and get to use certain coupons etc., then stop by the other local HT in area and run in to use another coupon I may have and is told I cannot use it??? I get some explanation from whomever happens to be manager that day and no consistency between stores. No idea where I can use what coupons especially during double off times. Not great PR when there are so many other store to choose to spend my money for sure!
Today I was told I could not use a internet coupon (printed from the manufactures website and it stated manufacturer coupon) that was printed off. WHAT??? Ok, well…what about the 20 I used yesterday when the double off sale started, all kinds (1.00 off to double, but 2 get one free, but one get one free, 1.00 off on 2, etc.), several different kinds, same store. Difference? There was a different manager on today that negated the coupon and stated that they cannot take a buy one get one free printed off the internet (except that all/most people’s coupons are printed off the internet on the manufacturer site) and that is all I ever use!!!
It has now gotten to be some much drama to use a damn coupon at HT and they need to call someone blah, blah, blah….look if you do not want people to use good coupons during the double (up to $2.00) off sales then do not hold the sales. Simple, seriously….
It just is not worth it any more to be made to feel like you are trying to get away with something (the buy one get one coupon I had today (and also used one yesterday just saying) was for a candy bar worth .80 cents). So you basically will lose a customer to Lowes Foods for .80 cents (actually it was just the straw because HT has been going downhill for the last couple of years and raising their prices when they do run a sale).
We all understand HT is just like any other corporation and they answer only to their stock holders so I do not expect an answer or action (not why I wrote this), I have made my decision so an answer not necessary, just needed to vent.
I am not happy with Harris Teeter these days. Do you want to know why? Ok here goes…….
My husband & I live in Kitty Hawk NC and we have been shopping at your store since it first opened. In fact, we shopped in Corolla NC before you opened your Kitty Hawk NC store. Having moved from NY, we were easily impressed with NC supermarkets but we were overwhelmed with Harris Teeter and we dropped Food Lion like a hot potato. My husband especially grew quite fond of the folks working in your Kitty hawk store and considered them friends.
Well that’s all over. Over the past year or so (probably since Kroger took over) we have been returning to Food Lion not only because they have ‘stepped up their game’ but because Harris Teeter has gone downhill fast.
Most of my husband’s HT friends are gone with only a few exceptions and the new folks really can’t compare to the folks they replaced. It’s not that they are bad people, it just seems like the overall friendly happy helpful atmosphere is gone.
Today we tried to take advantage of your 20% off a case of wine but failed again. For the past few years & as recently as Dec 2016, we would take advantage of this sale & purchase 12 bottles of wine. When there was only 6 bottles of our wine on your shelves, a manager would go “in the back” & get us the additional 6 bottles so we could take advantage of the sale. When there was none “in the back” a few weeks ago, the manager put in an order. I have had to call twice to check on this but nothing has come in. Really???? Today, we went in again given the NEW sale and there was the 6 bottles of wine and the manager tells us that “they don’t keep stock in the back”, Really????
We used purchase discounted cases of our wine from a local wine store but since HT has better prices, we switched back to you. Now it is really not worth it. Why have such sales if your ONLY keep 6 bottles of each kind of wine in your stores? It doesn’t make any sense !!!!!!.
I admit this complaint IS trivial, but what really is bothering us is the overall change in HT and the loss of shopping in a great supermarket with great personnel. This email really needs to go up the chain of command especially if you are paying someone big bucks to figure out why your sales are dropping. It is not the Walmart Super Store, it is YOUR store and the changes you or Kroger have made over the past year.
We are not the only ones in this neighborhood singing the same song. Wherever the former HT employees & managers are, BRING THEM BACK and your old numbers will return.
Thanks for listening. I hope someone takes this seriously. You folks really had a good thing going and you blew it.
To whom it may concern,
I have been an employee of Harris Teeter at 240 Shadowline Dr. Boone NC for over a year and genuinely was excited to work for the company. However for the past couple of months the problem with scheduling has become a major issue to the point where I am quitting Harris Teeter for a more stable job. I was promised by upper management to be scheduled close to full time but have now been run around the bush for over a month on the issue. I cannot pay my bills working one day a week and when I ask why management is cutting hours so drastically I get the same story of we currently are not busy enough to give our employees full time. However on the days when I do get scheduled to work we are completely under staffed and our floor managers have to frantically call people and beg them to come into work because our manager Bill Lander and CSM Denis Givens repeatedly tell the floor managers not to bring in the on call staff. The Harris Teeter in Boone North Carolina is plenty busy even with the unusual warm winter we are currently having. Management continues to play favorites giving a select few full time and benefits and decides to cut everyone else including other full-time employees and lies to everyone else about why they cannot give more hours. Even if you want to discuss these issues with management Bill Lander and Dennis Givens have conveniently been on vacation so your complaints go to managers who have no authority over the problem. Matt Norman and Chris Straunce and the floor manager Michelle continually go above and beyond to address the concerns of their employees but ultimately have no power over the situation. In all honesty these three should be running the Harris Teeter in Boone since they would provide an outstanding management team and allow the Harris Teeter to reach its full potential. Our CSM Dennis Givens has no handle on the position he was promoted to and the lack of oversight by Bill Lander has left the most experienced members of the Harris Teeter team fighting for hours and questioning whether its even worth it to stay with the company. I grew up with Harris Teeter and my family have been patrons of the company for well over 15 years and it is very disappointing to find out the true face of Harris Teeter. I would expect a company who strives to give excellent customer service would treat their employees better at the end of the day. I hope my complaint will not fall on deaf ears.
Sincerely,
Jacob Caudill
My fiancé currently works for Harris Teeter in Boone, NC and spoke to Dennis the CSM and Bill, the GM about working full time. He was promised at least 30 hours a week and was told he would be given that. He was told he wouldn’t be given that amount of hours for two weeks, which he was. He was given (almost) 30 hours one week, and then was given 18 the next week and is now only being scheduled for one day a week. And yet they keep hiring people to fill positions. They already have employees willing to work and yet they keep hiring new people. He went to speak to a manager and was told they were cutting hours. Every day he works, the store is so busy that they have to beg people who are not even on call to come in. However Bill, the GM, tells the CSM not to bring in people on call because he’s cutting hours. Many of the employees are planning on leaving due to hours cut and poor management. Many of his coworkers were not even scheduled this week.
I’m not happy with HT’s newspaper inserts. From my perspective as your customer, their purpose is to let me know about sales, bargains, loss-leaders, etc., and compare prices with your competitors. Can’t do that, because many of the items included simply don’t list the price. “Buy 2 Get 3 Free!” These initially drew me in until I did a few price checks and felt snookered. I shop HT less often because of them, and when I do, I make a point of boycotting any items advertised without pricing.
Extremely poor Customer Experience on 01/15/2017
I have been a loyal customer for the past 10 years at the Strickland Rd, Raleigh NC location. I am also an eVic member as and regularly shop the eVic deals.
As it happened many times in the past the Point-of-Sale systems sometimes do not honor the published deals/discounts and the Manager is summoned to correct the situation. While this is a frustrating experience the Manager correcting the error and processing the discounts alleviates the issue.
As it happened today the POS system did not honor the eVic deal on HT Milk and thus did not process the discounts amounting to about $2.00. The manager on duty (Brian) was extremely impolite and gave a convoluted reasoning and indirectly suggested that we were trying to reuse the discount.
I am appalled that he could even think in such pathetically painful manner for $2.00.
Harris Teeter just lost a loyal customer due to one person who is unfit to play the Manager role.
I am not sure how many other Customers have faced such a horrible experience but this behavior from Brian just ruined my evening.
I must complement Harris Teeter for hiring two wonderful people I had the priveledge of meeting a while back when I pass through Kernersville NC. They presented to me the highest standards of any Harris Teeter employees I’ve ever seen and I must say. These two presented professionalism to to me at its best. These ladies names are Ms. Faith Williams and Ms. Hope White there services are beyond expectations and that’s good for the community of Kernersville NC. These represents Hrris Teeter very well. I’m looking forward to seeing these two ladies again hopefully in a general manager position or at least management. These ladies deserve Harri Teeters best because they are giving Harris Teeter there best. Give them a pat on the back for me.
I compliment these two ladies a while back great people first and wonderful emplyees for Harris Teeter in Kernersville NC. I hope management recognize these ladies are great for management. Ms. Faith Willioms and Ms. Hope White.
My name is Taja Bailey and I work at store 241 in Suffolk, Virginia. I was trying to contact my manager on duty today because I was not feeling well and wasn’t able to come into work for the time I was scheduled. I called and my phone was acting up. I contacted one of my supervisors on their personal cell. And I was told I should have called in the day before and I should be ready to be terminated. I don’t understand why I should be terminated if I’m not feeling well and I do understand that I should have contacted my store the day before but I didn’t. I don’t think I should be terminated because of a mistake that I made. I do not want this to become a bigger issue than it has to be. I’m sorry I did inot follow company procedures but I love working for Harris Teeter and would like to stay.
Hi my name is Catherine styles… I was just hired at the Harris Teeter on Overland Road Raleigh North Carolina .. Miss Tina’s the customer service hiring manager..😁 show me a first impression that I’ll never forget. This lady multitask with the website went down… trying to finish my hiring package.. phone calls… customer service problems..customers…. cashiers.. back to a customer …phone calls again.. back in the office with me again… back on the floor again..Within a time frame outside 15 minutes .. in the store was super busy !!!! I handled it so very well without a glitch and her performance attitude disposition everything about her was perfect …. that woman I want to be like him I want to watch Peter are used to work for Food Lion I’ve never met anyone like her I used to work at Food Lion… Food Lion manager customer service manager was nothing like.her..Harris Teeter show me examples the difference between them and Food Lion totally different . I’m glad I made a choice of changing to Harris Teeter the problems that was happening all at one time. She did it with a smile never let her guard down and made everyone happy including me… first impression. . Ms Tina she is Harris Teeter and I’m going to be like her.. Even someone from the Western Boulevard store told me that I was going to like her to …. before. I met her this morning. . I found out myself today that I want to be just like her Tina please do something for her…this woman kept a smile on her face and handling it as well as you would want from your manager she’s more you would ever expect from Harris Teeter management Tina Miss Harris Teeter…
My name is Catherine Styles your new hire Harris Teeter Oberlin Road please email her tomorrow and tonight thank you Raleigh North Carolina
Good bye I’m leaving Harris Teeter for public!!!
Publix
November 14, 2016
Management of Harris Teeter (Tryon Road Branch)
1151 Tryon Village Dr, Cary, NC 27518
Harris Teeter Supermarkets Inc. Offices and Headquarters
701 Crestdale Rd Matthews, NC 28105
Normally, you hear about stores receiving letters of complaints, this letter however is quite the opposite. I want to acknowledge an exceptional employee of yours (which I planned on writing to you about long ago). His name is Trasean and he works the morning shift in the produce department.
I am so impressed with this man and I want you to know how much I appreciate him. I shop quite frequently at your store on my way to work, a few times a week. Trasean is always friendly and acknowledges me when we see each other. He is one of the kindest people I have ever met. Always courteous, he works hard, goes out of his way to get me an item if I did not see it out, always says hello and ask how my morning is. Very intelligent and well spoken, he appears to take great pride in his work and is always very professional. He has a wonderful, calming, gentle, very humble and extremely respectful demeanor. He truly cares.
Trasean is one in-a-million. His impressive and commendable ethics are how most people should be and he proves that there is goodness and kindness in the world. I look forward to seeing him.
Trasean always “makes my day” whenever I shop at Harris Teeter. If I feel down, he always brings a smile to my face and my heart. I always leave the store feeling happy. I can envision this man moving up the ladder with Harris Teeter. I know you must consider him a valuable and exceptional employee the same way I would.
Harris Teeter is a great store and I wanted to thank YOU for having people like Trasean as your employee. He makes my day and it is a pleasure to know him. He is a rarity. He makes a deep impact on others and that speaks volumes.
I always like to give credit when credit it due. When an associate who always goes above and beyond with such kindness… it remarkable and rare. He makes a difference. 🙂
Thank you for taking time to read my letter. I wanted to let you know how much Trasean is appreciated by a loyal customer. Pay it forward. 🙂
Sincerely,
Barbara Yonkin Bozon
I work for one of your stores and every job I’ve had I’ve never been so disrespected by a manager before. I have been trying to get full time with that store and never could. I bust my butt off working, asking for more hours because I need it, and even volunteering to stay late. But I don’t receive more hours. I feel like I bust my butt off for nothing. I feel like I’m being discriminated against by one of the managers because I’m pregnant. And now because I am not full time I have to go on maternity leave unpaid and I cannot afford to go a week without pay because I have bills to pay and I am a single parent.
Your store in Wesley Chapel is terrible. Every time I go in there (used to be weekly but I am driving a few extra miles to Publix lately) there is spoiled fruit, brown lettuce, bread with only a day or two before expiration, and on and on. We picked up a “hot baked eight” container of chicken one evening and it tasted like it had been baked days earlier. Nasty. I will continue to shop at Publix as often as I can even though your store is much closer. Really disappointing.
I LOVE Harris Teeter and appreciate how the company goes above and beyond for customers. However, I assumed that I would receive that same level of service when I resigned from the company after one year of employment at Constitution Square. During my brief time there, I had received many gift cards and accolades from customers for the superior service given. I received a great opportunity to work for the federal government after applying for more than two years ago. Given the short notice, I immediately gave ALL management personnel and Human Resources a two weeks letter of resignation. I had EARNED 20 hours of vacation and 36 hours of sick leave. After I received my last paycheck, I noticed that my vacation hours had been forfeited back to the company because I didn’t give a two weeks notice for vacation. I didn’t get fired, I resigned. I felt like I was being punished for leaving the company.
I have shopped at store number 173 alot in the past few years and many times I go in there I feel as though I am being watched which makes me feel very uncomfortable but this store is in my area so I continue to shop there. On many occasion I have felt belittled by Ellen because of the the things she has said directly or indirectly to me or to other workers on her earpiece while I am standing right there. This Sunday I just could not take it anymore and left the store and my chart and may have left some of my coupons and rainchecks I am not sure because I was so upset. I then had to travel to Greensboro after I was late getting my dinner on for my family because I made sure everything was correct in my chart so it would go fast at checkout which it was until she came over and to me insulted me by what she said after I explained to her that was my first visit for the day. I had a couple of coupons in question and she basicly didn’t care about helping me as a valued customer and when I told her to cancel my order she didn’t try and help to fix the problem. I would think a small problem like this would be nothing to help to save a customer. I am upset because of the past treatment and that I had to leave chart, go to another store across town spend all that time looking for my groceries again late at night and we are having a gas shortage here in NC and I ran low on gas traveling that far. My entire day was very stressful, and embarrassing in front of the other customers and worker. I feel by her always treating me like this when I come into the store it makes the other workers think that I am trying to do something wrong which I am not. I coupon and help many families and people in need and do not feel I should be harassed while shopping. I told her I will never spend my money at that location again, so now I have to travel across town if I want to continue being a customer of Harris Teerters
There are major employee scheduling problems at Sun Valley, NC. they schedule my son for ONE day a week and tell him he is on call for Friday’s but then call him every Wednesday telling him he has to come in and 20 minutes before shift. He lives 25 minutes away and if he was SCHEDULED FOR WEEKDAYS he could go right from school 15 minutes away. But he drives the 23 minutes home after school and they call and want him to drive 25 minutes to the store. IF THEY ARE GOING TO CALL HIM IN EVERY WEDNESDAY THEN HUST SCHEDULE HIM. He is working 5-6 hours a week and is Senior in high school. He is trying to save to help with college expenses. He was promised at least 15 hours a week to start. He finally had enough today when they called him to come in (on an unscheduled day) after he arrived home from school and facing AP exams tomorrow and feeling sick as well. They threatened him that that he was on call and HAD TO COME IN and when he said he was not on call and was sick they told him he would need to bring in a doctor’s excuse. My son was respectful and has bent over backwards to fill in last minute but for guaranteed 5 hours a week this hassle and mischeduling is not worth the abuse!!
I raised my son that you respect your employer and bend over backwards to provide great customer service but HARRIS TEETER CORPORATE needs to look into the way things are being handled in the scheduling office at SunValley.
For the past five years I’ve been working as a cashier, I have never been so disrespected or humiliated. I have worked at store 231 for about five months now. Let me just say, they are very few and management who knows how to treat their employees like human beings. I am especially appealed at how Carl feels comfortable talking to people the way he does. If I did something I am adult enough to take accountability and never let it happen again. However, it is never OK to humiliate, disrespect, and oppress me in front of the WHOLE STORE. If this is what Harris Teeter has to offer as management, then I don’t think Harris Teeter is right place for any human being looking for respect.
There are**
To Whom It May Concern,
I would like to commend Jessica Pittman, who works at the Sea Island (Saint Simons Island, GA) Harris Teeter store, for her outstanding dedication, commitment and customer service. Jessica ALWAYS goes above and beyond to make sure each and everyone of her customers are happy and satisfied. Her cheerful disposition is something we, and I’m sure everyone, look forward to each time we shop at HT. It is my greatest hope that Jessica is recognized for her amazing work ethic. Thank you in advance for taking the time to read this.
Paige
To Whom it May Concern,
I was a new hire at Harris Teeter at store 331, the store located at Ten-Ten and Kildaire Farm Rd. in Cary, NC. My first night as a stocker was Sunday Nov 21, two days ago. Let me preface this by saying the manager that interviewed me for the job, Brian could not have been nicer or more professional. As well as Susan Hain, Marty, who is a store manager and Ramona I believe her name is. I understand she is training to become an assistant Customer Service manager. All four of those individuals have been nothing but nice and professional with me. Well I arrived at work 10 minutes early and Marty, the store manager stated to me that I was to shadow the midnight cashier Carolyn who by the way is a lovely nice woman. Marty wanted me to do that before being “thrown onto the floor” to stock. I was fine with that. Carolyn was very nice and explained to me how to block the shelves and we were doing that when the midnight grocery manager, a man named David came up and took me to another isle. I had been in the store with Carolyn working all of 20 minutes when this happened. He did not explain to me how to do anything, I guess he figured I had been there les than 30 minutes and should know what to do. So I went be what Carolyn had told me and took hours on one isle to block the items 3 back. Well now here comes David in one of his MANY times coming up to me to point out everything I was doing wrong. I don’t mind constructive criticism at all but this guy is way over the top. first of all let me remind you I am a new hire and am one my FIRST night at the store. Over the period of that first and let me say last night night working for that company David, the midnight grocery manager felt it appropriate to complain to me about his disdain for Marty the store manager as he felt he did not do things the right way. And it gets better. He continued his comments about employees that were whiners. Now please keep in mind I am on my first night there and this is completely inappropriate and disrespectful. It was about 2 am when here comes David yet again showing me something and I walked about 3 feet from a step stool I was using and without me folding it up he threatened to write me up for leaving it out. It took everything in my not to rip off that name tag and tell him to have at it. This is a $9.00 job. I wouldn’t work there if you paid me $90.00 an hour. During a break I was talking with Carolyn who I really feel sorry for since she has to work for that sorry excuse for a manager and he made yet another inappropriate comment when asked about me ordering a shirt which come on Harris Teeter, a $9.00 hour employee has to pay $5.00 for a shirt? I mean really? But I digress. When he mentioned that I said that Ramona was bringing in a new shirt she had that she had never worn for me to try on for size. Well he had to mention she was a whiner too. Wow what an idiot. He obviously likes to talk about other employee’s behind their backs but he stupid I am a new hire. Is that really what you want to do? I cannot fathom what moron at Harris Teeter thinks he is management material. He is a wiry, complaining, unprofessional, inappropriate tool. I would never work another day for that company and am sorry for all trouble Susan Hain went to, to help me get the job. As stated previously Susan, Ramona, Marty and Brian were nothing but nice and professional with me. I am speaking up because all of the poor people that HAVE to work for that man can’t. I am giving them voice. And heads up Marty, David doesn’t think too much of the way you do things or apparently your management style. David should not be talking to me about that or any other employees in a negative way. Completely unprofessional. I have been a Harris Teeter shopper for many years going several times a week. But now I see how it really treats employees and I will not be going back to spend my money there. Harris Teeter you can add Starbucks, a drugstore and a pizza station to that store but when Publx opens at Ten-Ten and Kildaire where the old Lowes Foods used to be next year they will crush you. I shopped Publix when I was a Police Officer in Florida for many years and have been to the new one on Davis Drive. I think Harris Teeter is kidding itself thinking you are not going to be hurt by that. In closing whoever promoted David to midnight grocery manager take another look. The people there can’t tell you as they need the job. I am telling you is is poison for that store. I spoke to Carolyn throughout the night and she saw what was happening. At about 6:40 am I had enough. I took off that name tag and told Carolyn it was in the desk where the tape was located at the customer service desk and I didn’t have to endure this from anyone. I was done. I feel sure nothing will ever come of this and he will continue to be the midnight grocery manager but at least you know what he is all about. I really feel sorry for the people that are forced to work for that man. He has no business in management anywhere.
I have the same almost exact problem.
I would like to make a compliant against a manager at your East Blvd store in Dilworth. This manager name Jack was yelling at my daughter over the phone about her schedule. She is a new hire and Noone explained to her to obtain her work schedule she must go online. She attempted and it didn’t allow her. She spoke with Jack while she was at school and asked about her schedule they were disconnected however Jack called her grandmother phone and left a message stating she had to work. My daughter called in to speak with Jack and I heard him yelling at her. I called back to speak with him and he was very rude he stated he called the number you all have on file which does not add up do to you all called her for an interview and when she was hired on her cell phone. MY daughter stated she wasn’t properly trained and Noone wants to help her accept Angie. I shop at your store every week but if you treat your employees with disrespect I think I will take my business elsewhere. MY daughter is crying and upset of the way your manager spoke with her. She is now thinking of quitting due to your staff rude and disrespectful attitude. I would like a reply to email
Thank you
Attention:CEO: Thomas W. Dickson
CFO: John B. Woodlief
COO: Frederick J. Morganthall II
Names is James Bailey, I had a prescription filled at Harris Teeter in High Point NC, Eastchester location. Today I have had the worst customer service I’ve ever received. I had a diabetic prescription filled a few months ago. The prescription had two additional refills. I received one refill, when calling to receive the last refill the automated service stated i didn’t have any additional refills. I checked my bottles to notice that I was correct and was entitled to an additional refill. I called and spoke to a pharmacist worker, who pulled my file. She stated oh, I see what happened. She stated we double filled your prescriptions, during your initial fill and your first refill. I stated why would you do that, she stated they were actually doing me a favor. I stated I didn’t ask for a favor, and why wouldn’t anyone make me aware of that? she stated well theres nothing we can do about it. I informed her that i rely on my diabetic medication, and someone should’ve made me aware they were double filling my prescription. She stated she could call the physician to see if they could get an refill. I informed her I am currently unemployed, and had gotten sick due to lack of insurance, I had to go to the emergency room, in which they wrote me an prescription, the visit cost me in excess of 200.00. She stated I should go to a clinic. She informed me they could offer me a couple pills. I informed her I take two a day, I informed her this is a severe inconvenience to me as I was expecting to have another two month supply, and was planning around that to insure my health. With no one informing me they were doubling my fills now puts me in a terrible situation as far as my health. She never gave me a formal apology nor offered to get with her drugstore manager to see what they could do, to reach the physician, and exhaust their means to resolve the situation as it was a result they fault. I informed the pharmacist, I’m unsatisfied, and if I could speak with her manager. After a 15min what on the phone, The manager comes to the phone and never gave me his name, or asked me the situation. He immediately informed me there was nothing he could do about the situation. I stated Sir, you haven’t given me your name or asked me personally the situation. He stated, well the pharmacist has already informed me of the situation, theres nothing we can do about it. He never asked what he can do to resolve the situation nor allowed me to provide the story from my point of view. He then stated, its like you come in here in the front of the store and buy some bananas, i stated Sir what does bananas have to do with anything, he stated exactly I work in the front of the store, I rarely deal with the drugstore section. I stated Sir this is the worst customer service I’ve ever dealt with, I informed him he still hasn’t given me his name and that he nor the pharmacist accepted their mistake and offered a proper apology nor offered to exhaust their means to attempt to contact the doctor at their expense as it was their mistake. I feel the banana statement was out of line as I could be received as it may have been intended in a racial fashion. So rite before getting of the phone, with the store manager, I asked her what is your name, he hesitated, and informed me his name was Keith, I asked Keith what sir? He stated Keith Waters, I said thank you sir. And the conversation ended. However I am uninsured and without medication, which is detrimental for my health as I am diabetic. No one has taken into account my cirXXXXstances or my personal situation. I received total utter disregard for my health, and for the mistake the drugstore made, in altering the doctors order fill guidelines on my prescription. I was a loyal customer with Harris Teeter bypassing a food lion which is 2 minutes from my home to travel 3 miles to shop at your store. I feel disrespected and walked on. I don’t even know if its legal to alter someones prescription without informing them or received permission for the doctor who wrote the prescription. I hope to receive a response as soon as possible, and some resolution and effort on the pharmacists part to resolve the matter in the proper fashion. As my health is at risk on a daily basis due to their mistake. I then called customer service line I spoke with Julius explained the situation, he called the store and talked to the store manager. He then called me back and stated the drugstore informed him they often fill prescriptions that way to avoid the paper work. I informed Mr Julius their cutting corners to make their job easier however putting the customer in a bad situation when they are not communicating their actions and making them aware, as peoples health are at stake. I asked Mr. Julius what they were going to do about it, he stated they informed him they couldn’t do anything about it. Still yet not putting any effort in resolving the issue, basically saying just let the Mr Bailey deal with it, as if their error and my health is of no concern to them. I asked for a corporate representatives contact information Mr Julius gave me contact to a Mr. John Barch. Its friday so now I’ll have to go another two days without my medication. If i become ill due to the improper procedures performed by the drugstore we will have a situation.
My Names is James Bailey, I had a prescription filled at Harris Teeter in High Point NC, Eastchester location. Today I have had the worst customer service I’ve ever received. I had a diabetic prescription filled a few months ago. The prescription had two additional refills. I received one refill, when calling to receive the last refill the automated service stated i didn’t have any additional refills. I checked my bottles to notice that I was correct and was entitled to an additional refill. I called and spoke to a pharmacist worker, who pulled my file. She stated oh, I see what happened. She stated we double filled your prescriptions, during your initial fill and your first refill. I stated why would you do that, she stated they were actually doing me a favor. I stated I didn’t ask for a favor, and why wouldn’t anyone make me aware of that? she stated well theres nothing we can do about it. I informed her that i rely on my diabetic medication, and someone should’ve made me aware they were double filling my prescription. She stated she could call the physician to see if they could get an refill. I informed her I am currently unemployed, and had gotten sick due to lack of insurance, I had to go to the emergency room, in which they wrote me an prescription, the visit cost me in excess of 200.00. She stated I should go to a clinic. She informed me they could offer me a couple pills. I informed her I take two a day, I informed her this is a severe inconvenience to me as I was expecting to have another two month supply, and was planning around that to insure my health. With no one informing me they were doubling my fills now puts me in a terrible situation as far as my health. She never gave me a formal apology nor offered to get with her drugstore manager to see what they could do, to reach the physician, and exhaust their means to resolve the situation as it was a result they fault. I informed the pharmacist, I’m unsatisfied, and if I could speak with her manager. After a 15min what on the phone, The manager comes to the phone and never gave me his name, or asked me the situation. He immediately informed me there was nothing he could do about the situation. I stated Sir, you haven’t given me your name or asked me personally the situation. He stated, well the pharmacist has already informed me of the situation, theres nothing we can do about it. He never asked what he can do to resolve the situation nor allowed me to provide the story from my point of view. He then stated, its like you come in here in the front of the store and buy some bananas, i stated Sir what does bananas have to do with anything, he stated exactly I work in the front of the store, I rarely deal with the drugstore section. I stated Sir this is the worst customer service I’ve ever dealt with, I informed him he still hasn’t given me his name and that he nor the pharmacist accepted their mistake and offered a proper apology nor offered to exhaust their means to attempt to contact the doctor at their expense as it was their mistake. I feel the banana statement was out of line as I could be received as it may have been intended in a racial fashion. So rite before getting of the phone, with the store manager, I asked her what is your name, he hesitated, and informed me his name was Keith, I asked Keith what sir? He stated Keith Waters, I said thank you sir. And the conversation ended. However I am uninsured and without medication, which is detrimental for my health as I am diabetic. No one has taken into account my cirXXXXstances or my personal situation. I received total utter disregard for my health, and for the mistake the drugstore made, in altering the doctors order fill guidelines on my prescription. I was a loyal customer with Harris Teeter bypassing a food lion which is 2 minutes from my home to travel 3 miles to shop at your store. I feel disrespected and walked on. I don’t even know if its legal to alter someones prescription without informing them or received permission for the doctor who wrote the prescription. I hope to receive a response as soon as possible, and some resolution and effort on the pharmacists part to resolve the matter in the proper fashion. As my health is at risk on a daily basis due to their mistake. I then called customer service line I spoke with Julius explained the situation, he called the store and talked to the store manager. He then called me back and stated the drugstore informed him they often fill prescriptions that way to avoid the paper work. I informed Mr Julius their cutting corners to make their job easier however putting the customer in a bad situation when they are not communicating their actions and making them aware, as peoples health are at stake. I asked Mr. Julius what they were going to do about it, he stated they informed him they couldn’t do anything about it. Still yet not putting any effort in resolving the issue, basically saying just let the Mr Bailey deal with it, as if their error and my health is of no concern to them. I asked for a corporate representatives contact information Mr Julius gave me contact to a Mr. John Barch. Its friday so now I’ll have to go another two days without my medication. If i become ill due to the improper procedures performed by the drugstore we will have a situation.
I submitted a resume roughly three weeks ago after I learned of potential employment opportunity with Harris Teeter. I was informed that relocation would be necessary and I was and am fully open to moving to Virginia. I’ve been with Weis Markets for 71/2 years and am fully ready to begin a entirely new chapter both personally and professionally. My husband and I have discussed our desire to move for quite some time and we both feel that this opportunity couldn’t have come at a better time. I would love to be considered and strongly hope that I will be one of those chosen to attend Career Day in July. I thank you for you time and consideration.
PLEASE FORWARD TO PERSON IN CHARGE OF ALL HARRIS TEETER PHARMACIES??
Greetings-
To preface this email, please let me first state that I am a 90% Disabled Veteran with Traumatic Brain Injury, severe Cervical Spine damage, and PTSD sustained by a Combat tour in Iraq with the Marine Corps, and surviving a horrific IED blast on April 14, 2004 which left me this way for life. In pain 24/7, 365.
I choose NOT to use the VA hospital for my meds due to their incompetent system, and instead use BCBS for my specialized Pain Management Dr & treatments, and the many medications I must take daily.
When I first came to this Harris Teeter drugstore I initially spoke with the drugstore staff there about my medical issues and inquired if they would be able to support me with the meds I required. From that first day, I have been increasingly impressed by this staff and truly wish to submit this email on their behalf so they can hopefully be thanked publicly for their dedication and fantastic customer service!
I am not sure where this msg eventually ends up, but PLEASE see that Honorine, Laura, and Bella are all formally recognized for their incredibly exceptional performance as your Pender Campus drugstore Staff! They always call me by name, are always friendly, outgoing, and cheerful even when I have had the most painful day. Their customer service goes far and beyond anything I have ever encountered by a drugstore and since there is primarily only 3 of them here, it is truly amazing how much work they perform! They have educated me on medications, advised me about interactions, and asked about how I have been feeling on a current basis. This is NOT a robotic and assembly line drugstore like you find at big name stores or other 3 letter ones which are found everywhere! This is by far the best drugstore I have yet to use and will be remaining with them for as long as the building there is standing!
Please place a copy of this commendatory letter in each of their personnel folders should it be of assistance during annual evaluations or potential promotion / pay raise reviews. I want this professional staff to know how well they are appreciated by this Disabled Veteran (and of course my Black Lab Service Dog Russell too!)
Thank you for taking the time to read this and accept this praise for your employees!
Most Respectfully,
BF
We are a non-profit 501c3 that provides food and anti depression field trips to seniors, at risk adults and teens and unemployed families. Harris Teeter has supported us once every 4 years since 2010. We recently obtained a $40.00 donation from the Manassas,VA location and $20.00 from the Galveston location in Woodbridge,VA. While purchasing food and Harris Teeter bags from the Woodbridge,VA location at 2:00am, the manager that night/morning began making sarcastic statements and inquiries as to why I was purchasing certain items. He then attempted to overcharge me by $30.00 and took the certificates from me. The final insult was his statement that he did not believe I shopped there often because I only had 12 points from my card purchases. I ended up being insulted and cheated out of $30.00 In order to cover his steps, he complained to the manager the next day that I had too many certificates. I only submit request every 4 years for a field trip and fundraiser. I have also posted my experience on Yelp. After I contacted Robin (The Manager), she then started implying that I was suspect for getting a donation from two locations. I had no idea it made a difference. I plan to file a complaint with the BBB. I wanted this to be on record. The ironic thing is, we were taking seniors and youth to see a Washington Nationals baseball game. Harris Teeter is sponsor for the Nats. We purchased recyclable bags with Harris Teeter’s name on it and they were visable to fans and TV. Our group was diverse and all races. I was African American, purchasing at 2:00am for the trip. I had to put items back that were more than covered by the amount I had because the manager did not think they were valid non-profit purchases in his PERSONAL opinion. HE had no idea what we were planning.
I shop very regularly at the Burlington store, where I have ALWAYS received EXCELLENT customer service. I’m disappointed that the stock is always poor during super doubles, but hoping that will change. My reason for commenting is poor choice by corporate to have the store dona stock shift during super doubles. It is not only very difficult to shop with this going on, but the people working are being constantly interrupted, asked to move, or even being run into. I feel bad for interfering with someone’s job. HOWEVER, though this is a prime example of “piss poor planning”, as always, my store is showing grace under pressure, and EVERYONE THERE has put on a smile, offered a kind greeting, and asked if they could help. These people deserve to be commended for what they’re doing, ESPECIALLY when made to do it THIS WEEK.
am very sorry for your store in Dc specially the one in Noma that girl in sub name Christal ,she is very snappy I really don’t know about other customers but she actually put too much meat and is not everybody that love to eat lot of meat Harris teeter need to teach or retrain her employe on sub station.
We lived in Charlotte for 12 years and shopped at Harris Teeter a majority of the time and got used to certain standards of the store — clean, decent produce, good meat selction and ALWAYS having product available especially the evic specials. We moved to Northern VA in October 2013 and were happy to see Harris Teeter was also in our new locations, however, they apparently have a whole different standard of keeping stores stocked. The produce more than once is sparse and has been picked through by 6 p.m and not restocked for folks that come in a little later in the evening. I’ve been disappointed in fruit and vegetable selections more than once. AND, multiple times we’ve gone in on the weekend for the eVic specials only to see the shelves empty where the product should be. Very disappointing since we never had this happen in Charlotte.
We were trying to shop at the Harris Teeter at Stone Ridge – 238; 42015 Village Center Plaza #110, Aldie, VA
We’ve moved our business to Giant for now. We might try Harris Teeter again someday.
Dear Harris Teeter folks,
I have been a lifetime Harris Teeter shopper. Love, love the store atmosphere and it’s employees here in Wilson, NC are exceptional. When my 3 year old granddaughter is asked about HT, she says “Mimi, it’s not a grocery store, It’s Harris Teeter”. I do have a complaint though. I know you are trying to be a supporter of local farmers and invest in the local economy, so I am surprised and disturbed to see the fresh blueberries (more times than not) coming from New Jersey. I am a NC citizen choosing to invest my money in your store, I certainly would expect you to invest your money in the NC economy. The Carolina Blueberry Association is located in Garland, NC just 1 1/2 hours from where I live. The farmers who are members there grow the very best blueberry ever. No comparison to the New Jersey folks. These are NC men and women who are run small businesses who work very hard and produce an excellent product. I’ve shopped at HT and paid more many times because I felt you had a better quality. This is usually always the case. How do I know so much about blueberry quality. My sister and her husband (Nancy and Tommy Smith) have farmed blueberries for over 30 years in Garland and I frequently visit. There are many other blueberry farmers in that area also. The website for the association is carolinablueberry.com. Please don’t overlook these valuable resources we have right here in our great state.
Thank you for taking the time to read this rather lengthy email.
Marcia Locklear-Jacobs
Wilson, NC
I would like to know why Harris Teeter charges a per piece price for red, yellow and green peppers. Most stores charge per lb. Also why is Oikas Yogurt 2 for 3.00 when most other stores charge 1.19 or 5 for !.00. Looking forward to hearing from you.
Are you serious?
I received very poor service at the Harris Teeter in Fulton when I tried to use your Western Union service on April 12. morning .The woman in charge had us wait a long time and after that, delayed us further by attending to other matters in the middle of our transaction .
Today, when I brought this incident to the attention of the manager ,Stephen Mariner, he justified the poor service by saying they gave priority to “their customers” first.
If you are unable to handle Western Union services,you should stop .
We have received excellent service in the past ,not only at your store in Fulton but in the Rockville branch as well.However,we have now decided to stop shopping and using Western Union services at your stores.
Ms. Jones: As a Vietnam Veteran who worked for Gen. Creighton Abrams in Vietnam in
1969 when you the Ruddick Co., I feel that I can help you with sustainable buildings that I
learned to build in Graduate School at SMU in Dallas,TX. from Buckminster Fuller in 1970-72. We can build to suit the market from 2- and one half football fields to 8′. This is a proven technology. I am a capitalist and I don’t apologize for it. I like you and your company. Please give us a chance. John Michael and Barbara Calitri, XXXX Riva Ridge Trail, Corbin, Ky. 40701, Ky. is a Commonwealth and use to be part of Va, Thank you.
I was at Harris Teeter store #146 @Reynolda Commons and the clerk Chirs Ringwood ringing up my groceries.He then ask if I need help to my car.As I opened the driver side rear door I put my bags in the back seat I moved back so Chirs put a gallon of tea in the floor.Then I feel pressure on my penis and my testtacals threetimes.I then pushed him back telling Chirs Ringwood get away I then was looking for my cell phone but it was left @ home.By the time I looked back he was almost back inside.Then he gave me this store manager smartass story that he was the only one there.So I asked to use the store phone he said he didn’t have the code to use the phone.So then I ask the last 4 customer in the store and 2 said there batteries was just about to turn off.Then Chirs said I could his phone.Now here the suprising thing said was im sorry about what happing.Then I called 911 officer K.B Sullivan shows up 6 minutes latter.So Officer K.B. Sullivan talked to me then MR.Ringwood. talked to Mr. Ringwood.He very RUDE I EXCEPPT FOR HIM TO BE TERMANAITED I HAVE A ATTOURNY LOOKIG AT THIS SO U CAN KEEP HIM IF U WANNA BUT I ALSO WANT TO BE COMPENSATED FOR ALL THE EMBARISMENT IF SETTLED OUT OF COURT THANKS DEAN RAGLAND PS IF NOT ILL C YA IN COURT.IF U HAVE ANY question E-MAIL ME @ biggjigXXXX@yahoo.com THANKS UR VAULUED CUSTOMER DEANRAGLAND PHONE NUMBER 336-837-XXXXX NEED TO KNOW WAT UR GONNA DO ASAP THE WINSTON-SALEM POLICE DEPARTMENT REPORT# IS 1Y09304 WAITING TILL 02/23/14 ATTOURNY CARL PARRISH WILL FILE A SUIT HARRIS TEETER REMEMBER 23RD OF FEBUARY 2014 SINCERALLY DEAN RAGLANDRAGLAND
Very angry with the Harris Teeter next to my home. I spotted a package of beef with a substantial hole in the wrapping. The meat beneath it was already dried out and had turned hard–AKA, it had gone bad in that spot. I took it to the person working in the meat department, and pointed it out. He brought it back out to the shelf moments later. Curious, I looked at the package–ALL HE HAD DONE WAS COVER IT UP. The spoiled meat was STILL inside. I took it to the front and gave it to the manager in front of a cashier. Guess what the cashier said? “Oh, they’re probably super busy and they’re just supposed to cover it again instead of taking the meat out and reweighing it. It’s the holidays, ma’am. They don’t have time to do all that.” I explained that even though it’s the holidays, I wouldn’t want anyone to get sick off of spoiled meat. His reaction: “I doubt anyone would get sick off of that.” Okay, dude. Glad you care. How much bad meat have you sold to people?? I’ve gotten sick off of meat bought from there before. This disturbs me and disgusts me.
The location is 2201 W WT Harris Blvd, Charlotte, NC 28269
We as retailers always want our customers to leave with more than they planned on purchasing. One opportunity I see every grocery missing is having stacks of hand baskets around the store for shoppers to pick up. Stand in a store and watch a customer without a basket and watch how she shops. Once her hands are full she more than likely will be done shopping, if she has the availability to put her items in something she probably pick up additional items.
I love shopping in your store on Savannah Highway in Charleston but…when my hands are full i’m done. Something tells me I am not the only one and the additional sales would certainly off set the expense of the additional hand baskets. Come on Harris Teeter…increase those sales!
I couldn’t agree with you more, Lisa. I just had my first visit to the new market last week, having arrived to entertain 10 guests for an annual weekend at our home. I left empty handed and drove into Charleston at the last minute.
This is 2 thumbs down for me. The fresh breads aren’t crusty. The bakery looked worse than any big bulk store goods and the prepared foods were as unappetizing as anything I’ve ever seen in a grocery store. I had a platter of wraps prepared as a last resort to serve my guests for lunch, and they were all dried out and falling apart on the tray.
I am so disappointed at the direction that the village is going in. I can only imagine that it will get much worse when the new hotel opens. UGH….
I am a resident of Kiawah Island where Harris Teeter just opened a store called Village Mkt, previously a Newton Farms> the Grocery, dairy dept and frozen foods are a vast improvement BUT>>>> you guys totally missed the mark on the prepared foods and bakery> Seriously we expect much higher standards with a superior quality of food since that is what we always received from Newton Farms…where is the shrimp salad ???
edible chicken salad??? quality salad bar with fresh foods and why is all you sell in the bakery are really poor quality cakes??
Maybe the higher ups at Harris Tetter should take a field trip to Whole Foods, Caviar & Bananas and Earth Fare to taste and see what the residents expect if you want us to shop and promote your store….otherwise back to driving to Charleston for quality and healthy options. It will be worth the ride. oh and don’t you think the fish should be
local….you are at the ocean
I am a corporate retiree who is very impressed with the HARRISTEETER willingness to invest in eastern North Carolina. What a pleasure it is to see stores of your quality in smaller communities around N.C.
It is even better to enjoy eating of the “fresh supply” of foods and the supply of different labels I have to choose from stock so to speck, at my backdoor!
Please keep-up the good-work you are now doing.
I have always been a fan of Harris Teeter and I was worry that they left Gastonia. I always assumed that HT was a good corporate citizen. My impression has changed. The intention of building a HT store as an achor store in a residential neighborhood by an unscrupulous developmer is beyond any comprehension. There are other desirable commericial areas to build a new HT without rezoning a residential neighborhood. I am asking you o withdraw from this development. I would like to have a HT in Gastonia, but not in a residential neighborhood. This area is zoned residential and to have an unscrupulous developer and a real estate agent, Mr. Bridgeman, who apparently has similar mentality as the developer to stick it to the neighborhood, as long as they can make some money from the property without any concern about the consequences. I believe you would be surprised if you would contact the citizens that live in this neighborhood and ask for their opinion.
Peter Wittenberg
Good evening I would like to know if there are any plans in the near future for the Harris teeter’s Store in Laurinburg, N.C. to have a Super Triple Coupons Event up to $1.00 and also if there are plans for the same store to have Super double every Wednesday as some of the Charlotte N.C. stores?
Thanks!
RE: Property Garner North Carolina
Intersection of I-40 and Highway 42
We are not realtors. My wife and I have owned this property since 1978. We rearranged in 1992, but we have held this property of many, many years.
We have and are offering acreage directly across from Wal-mart, with a double turning lane into our property. We have two corner lots with from 1 to 7 acres for one lot and 1 to 13 acres on the other lot. It is zoned commercial with special interstate allowances (IHI-SUD)(this may have something to do with alcohol sales). Sewage pipes are already on the property at the front and the back. Electric and county water are also there.
The property is in the Rivers Oaks Commercial Park. Many houses and fine businesses are already located within a few 1000 feet of this property. These will be your neighbors. Some of the establishments already in this area include.
Draft House State Employees Credit Union Game Stop
Advanced Auto Pizza Inn Wood Forest National Bank
CVS China King Lowe’s Home Improvement
Waffle House Ruby Tuesday Value Place Inn
Dominos Papa Subs Comfort Inn
KFC Smithfield Chicken and BBQ Super 8
Marathon Oil BBT Holiday Inn Express
Subway Four Oaks Bank Dunkin Donuts
Bo Jangles University Lights Redbox
Sleep Inn Cracker Barrel Fantastic Sams
Dairy Queen Applebee’s Wal-Mart
Exxon RE Max Murphy Gas
McDonalds Golden Corral Shoe Show
Burger King BabXXXX Furniture Smart Style hair salon
Great Clips Andy’s WalGreens
Food Lion Car Quest
The county is very supportive of adding good businesses; such as you, on this space. The turn off into the property is double and has the light in place. I can send a picture showing , two lanes that are turning into your future site.
A couple of plans have been proposed and approved by the county for development of the property. One again, I can send you this information also.
If you are interested in locating in one of the strongest sites in the rapidly growing county of Johnston County, North Carolina, please feel free to return this email or call Don West at 336-263-3337.
I look forward to helping you be successful in your business ventures.
Don West
426 Fieldstone Drive
Burlington, NC 27215
Don,
I saw that you had some tracts available for lease in Johnston county. Please contact me cameron woods @ 910674XXXXX would be interested in a multi year lease
I am trying to get a contact name/email address for the person who would handle new store openings and take bids on signage. We would love to work with you on new projects in the NC, SC and VA area. Please see our website. I look forward to hearing from you. Thank you, Jeanne Jones 336-434-XXXXX ext 202