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Genesys Corporate Office

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Genesys Corporate Office Address

Genesys Telecommunications Laboratory, Inc.
2001 Junipero Serra Blvd
Daly City, California 94014

Contact Genesys

Phone Number: (650) 466-1100
Fax Number:
Website: https://www.genesys.com/
Email: Email Genesys

Genesys Facts

Founder: Gregory Shenkkman and Alec Miloslavsky
Date Founded: 1990
Founding Location: San Diego, California
Number of Employees: 5500

Genesys Executives

CEO: Tony Bates
CFO: Brian Swartz
COO: Paul Segre

Genesys was founded in 1990 in San Diego, California. Founders Gregory Shenkkman and Alec Miloslavsky borrowed $150,000 from their families as seed money.

In 1999, Alcatel acquired the company for $1.5 billion and in 2016, private equity investors at Hellman and Friedman purchased a $900 million stake in Genesys from majority owners Permira and Technology Crossover Ventures, valuing the company at $3.8 billion.

Genesys is an American software company that offers customer experience and call center technology to businesses. It uses both cloud-based and hybrid cloud software.

In March 2020, the company acquired nGUVU, a partner purchased to add gamification to its workforce engagement management suite.

In September 2022, ValidSoft’s platform Trusted Experience, became available on the Genesys App Foundry.

Also in September 2022, Genesys was named a leader in the 2022 Gartner Magic Quadrant for contact center as a service.

Genesys maintains a corporate office in Daly City, California.

Genesys

Genesys was founded in 1990 in San Diego, California. Founders Gregory Shenkkman and Alec Miloslavsky borrowed $150,000 from their families as seed money.

In 1999, Alcatel acquired the company for $1.5 billion and in 2016, private equity investors at Hellman and Friedman purchased a $900 million stake in Genesys from majority owners Permira and Technology Crossover Ventures, valuing the company at $3.8 billion.

Genesys is an American software company that offers customer experience and call center technology to businesses. It uses both cloud-based and hybrid cloud software.

History

In March 2020, the company acquired nGUVU, a partner purchased to add gamification to its workforce engagement management suite.

In September 2022, ValidSoft’s platform Trusted Experience, became available on the Genesys App Foundry.

Also in September 2022, Genesys was named a leader in the 2022 Gartner Magic Quadrant for contact center as a service.

Genesys maintains a corporate office in Daly City, California.

Filed Under: Corporate Office, Customer Service, Headquarters, Software Tagged With: Genesys address, Genesys complaint desk, Genesys complaints, Genesys corporate address, Genesys corporate office headquarters, Genesys corporate office phone number, Genesys customer complaints, Genesys headquarters, Genesys home office, Genesys main office, Genesys office address, Genesys office email, Genesys office fax, Genesys office phone, Genesys office phone number

Reader Interactions

Genesys FAQs

Question 1: What is the phone number for Genesys?
Answer 1: The phone number for Genesys is (650) 466-1100.

Question 2: Who is the CEO of Genesys?
Answer 2: The CEO of Genesys is Tony Bates.

Question 3: Who founded Genesys?
Answer 3: Genesys was founded by Gregory Shenkkman and Alec Miloslavsky in 1990.

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