Edy’s Ice Cream was founded in 1928 in Oakland, California, by Joseph Edy and William Dreyer. Edy already had a successful candy business and William an ice cream company. The pair decided to join forces to make ice cream. The original name of the company was Edy’s Grand Ice Cream.
The pair decided to make innovative changes to ice cream, including the invention of Rocky Road, Candy Mint, and Toasted Almond, at a time when other manufactures only offered vanilla, chocolate and strawberry. In 1947, however, the pair had a falling out and parted ways. Edy continued to make ice cream under his own name, as did Dreyer.
In December 2019, the company introduced a limited edition ice cream flavor called Touchdown, which contained football shaped fudge and caramel pieces.
Today, both companies are owned by Nestle. Edy’s Ice Cream had annual revenue in 2004 of 1.588 billion. Company headquarters are still located in Oakland, California.
We love your icecream… so many varieties… but we are concerned, as are others, that you do not have a tamper proof film on the container. Please fix this … before someone makes it a problem!!!
I just sent them a message about this exact same thing. I did not realize it was not tamper-proof when I bought it. I will not be buying this brand again until they fix that.
I purchased chocolate ice cream. Just plain chocolate…or so I thought. I tastes more like “raw cocoa powder” flavored ice cream. Ice cream manufacurers used to focues on making QUALITY ice cream. Now they seem more focused on making “UNIQUE” ice creams, with pretzels and SEA SALT in them. At one time flavors were such things as RASPBERRY, PEACH, CHERRY, etc. NATURAL flavors. Ice cream flavors now are un-natural. And un-palatble, to those who just want QUALTIY, rather than uniqueness.
I am sorry to say i just had a bad experience with your product. I pulled out a hair about 10″ long. It ruined my evening.
Is really loved your slow churned ice cream but, I have complained several times about putting a seal around the opening so that it cannot be tampered with. With all that’s going on today I feel and you should too that some kind of seal should be placed on the container so that it’s not so easy to be opened by some nut case, which has happened as I’m sure you have heard of. Thanks for your time. Until this is addressed I do not feel comfortable buying your product as well as others that have also stated their concerns 🤔
Please contact grocery stores in the Columbus, OH area and give them a method to include your Espresso Chip item in their stores. They claim that there is no distributor in this area that carries this flavor. Please find a distributor for this area and incentivize grocery stores in this area to carry this 5 star product.
Unhappy customer. Had a. Bad experience with edys slow churn coffee flavor. Had no. Taste and frost bit store wouldn’t take it. Back because of. The virus still going on.
You cookies “n cream is SUPER>
I tried to call you today during business hours and the lady that answered the phone said there was no Timothy Kahn that works there. She was very abrupt and quite rude. On your website you have a Timothy Kahn listed as your CEO. I called back a second time and then your phone system just went to a series of prompts and voice mails and I couldn’t even get an operator on the phone. It does not appear to me that you really care about your customers. Very dissapointing that such a large company can’t even seem to answer their phone.
Chuck, i tried the same number today Nov. 20, 2019, and got the same unprofessional experience. Pathetic. Edy & Dreyer would turn over in their graves, upon knowing this.
My wife and I love your slow churned 1/2 the fat Ice Cream. However I have 2 complaints.
1) The 2 major supermarkets on Long Island NY are Stop & Shop and Shoprite and neither chain sells your product.
2) I purchase the Ice Cream from Guintas Meat Farms, but they do not carry the Black Cherry Flavor which is our favorite. They carry every other flavor. Why not the Black Cherry?
Thank you for your time.
Loved your slow roasted vanilla ice cream. After that: BLAH! All forms of communication (emaail, Talk email msg, telephone) ZERO.Doubts about this?
Try for some honesty in your communications. Incidentally, this is my 4th day of failed communications. Liked your slw churned vanilla. Trying Brad’s tonight!
The email link and phone number to the corporate office in our listing work- give them a try!
I would like to know if you are still making spumoni ice cream and if it is in the stores already. Also can you tell me what stores in the Towson area of Baltimore County, MD might be carrying it. Thank you very much.
This week purchased one of the new low fat ice creams from Roche Bros in Millis ma
I had purchased the new one with the 3 choc. Cores and loved it. Bought another one and much to my surprise the 3 chocalate cores were missing. We were disappointed..
Anything you could do about thst?
Thank you for your attention to this matter.
Your ice cream has been one of my favorites, but I just purchased French Vanilla reduced fat and it has the texture of dried out play dough. Have you changed your recipe? Very disappointing.
I would like to find a store in my zip code 46143 (Greenwood, Indiana) or 46227 (Indianapolis, Indiana) where I can purchase Edy’s No Sugar Added ice cream. I no longer can find it at any of the grocery stores in my area. HELP! Please!
I mailed a letter to the Corporate Office. In the letter I included a foreign object that was in a spoonful of ice cream I was consuming. I am hoping you will look into this and follow up by contacting me.
Sincerely,
Lorene Bottoms
917-660-XXXXX
moonbeam17@ verizon.net
To whom this may concern,
I purchased Edy’s cookie dough ice ceam. I LOVE the flavor of your Ice cream and the Chocolate chips they are so great! But the cookie dough pieces were disgusting??? You really need a different flavor of cookie dough. Then your cookie dough ice cream would be perfect! Thanks for listening to my concern. Concerned buyer