DTE Energy has its roots in the North American Edison Company, which was a member of the original Dow Jones Industrial Average in 1896.
In 1946 the company was broken up by the Securities and Exchange Commission following the Supreme Court decision in 1946.
Detroit Edison then became an independent company, which was traded on the New York Stock Exchange (NYSE) using the ticker symbol DTE.
In 1996 the new holding company DTE Energy was formed, which took over the trading ticker symbol DTE. The company changed the name of now-subsidiary Detroit Edison to DTE Electric at that time.
Today DTE Energy distributes electricity to 2.1 million customers through its main subsidiary, DTE Electric, distributes natural gas to 1.2 million customers through DTE Gas, has power plants that generate 11,080 MW, and also offers energy marketing and trading, energy management services, and independent and on-site power generation.
DTE continues to trade publicly on the NYSE under the symbol DTE, is a member of the S&P 500, is #285 in the Fortune 500, has 9,900 employees, and had $11.55 billion in revenue in 2013.
DTE EnergyDTE Energy has its roots in the North American Edison Company, which was a member of the original Dow Jones Industrial Average in 1896.
In 1946 the company was broken up by the Securities and Exchange Commission following the Supreme Court decision in 1946.
Detroit Edison then became an independent company, which was traded on the New York Stock Exchange (NYSE) using the ticker symbol DTE.
History
In 1996 the new holding company DTE Energy was formed, which took over the trading ticker symbol DTE. The company changed the name of now-subsidiary Detroit Edison to DTE Electric at that time.
Today DTE Energy distributes electricity to 2.1 million customers through its main subsidiary, DTE Electric, distributes natural gas to 1.2 million customers through DTE Gas, has power plants that generate 11,080 MW, and also offers energy marketing and trading, energy management services, and independent and on-site power generation.
DTE continues to trade publicly on the NYSE under the symbol DTE, is a member of the S&P 500, is #285 in the Fortune 500, has 9,900 employees, and had $11.55 billion in revenue in 2013.
How does one create a monopoly where some of the people are horrible and there is not another option to work with because they actually have a monopoly? One where they can route you and put you on hold for days and not call you back if ever? That is DTE, a true monopoly where as a public utility, some of the staff know and understand that they are the only game. I have been told from a planner, she is worked to hard and is too busy when i talk to her. I have been told many things for an electrical drop yet, no one will even call me back. Why? Because they don’t have to. This is a business where had they not been a public utility, they would have long gone out of business.
I need a copy of my 1099R for 2019. DEAR says it has sent me several since 2/24/20 but I have received nothing. Can you help me? My husband, Roger Moore, worked for DTE for 20 years. My pension account id is DTE-ENGY-26. My plan name is DTE ENERGY COMPANY RETIREMENT PLAN P100. Please help! I appreciate any help. Jessica Moore 248 978 XXXX
I have the green backs. My furnace was paid for through green backs last year. I had an issue with my air conditioner. Upon it being looked at it was determined non repairable. When submitted to Green Backs the claim was denied due to them saying I got paid for the air conditioner last year. That is totally inaccurate. They paid for the furnace not the air conditioner. I’m being told know it’ll be three weeks before I hear from someone in that department. That is not feasible. Please contact me ASAP at 313-548-XXXX. Thanks
Oops wrong phone number 313-549-XXXX. Thanks
DTE Energy – One Energy Plaza, Detroit, MI 48226-1221
Letter from DTE – On March 27, 2019 The return of my Energy Draft Check of $339.00
that was too pay a DTE bill of $49.12 The energy draft check and DTE billing statement was
mailed to DTE on March 12, 2019. My account No.9100 133 9511 6. The DTE letter,
stated I had no account with DTE!!
Sign: Robert E. Thomas
Dated: March 30, 2019
I have tried on numerous occasions to reach the appropriate department to report that your mobile app DTE Know Your Own Power does not work, but I’ve had no luck.
The issue is, during a storm, when I want to check if my power has been affected the system is totally unreliable. It will state power is on when in fact it’s off and when power is restored it states power is off. I simply don’t trust it. I urge you to fix it or take down the site.
Thank you,
Frank Moscone
248-330-XXXX
This Christmas to DTE, donated Foodies to charitable organizations, for senior the elderly, and people with disabilities, these fries are bright red oh, what did DTE logo accompanied by a heart, inside the heart is a pentagram, are they trying to make up people’s religions I thought that was a choice,
Fries is a type o Footies⏪
Over the last several months it was announced DTE was designing a brand new $1B Natural Gas Plant up near St Clair. I would like to contact the project engineers to discuss Hazardous LED lighting for this plant. As the local Regional Manager for Dialight, (A 80 year old LED firm) DTE is one of our largest customers at all of your plants. Would some one be kind enough to forward a me contact? I understand Kiewit in the A&E firm located in Omaha, Nebraska but I would like to meet with a local DTE representative first.
Thank you for your consideration.
Al Fabian
RSM Dialight
I have been for the longest trying to get Dte to come out to replace meter thats was reading right and wire damage! Which cause fire damage to my neighbors house.. Now they wont erase the bills that causes the bills to be higher then normal.I just called the headquarters and the man that answered was rude and connected me right back to Dte.Im Sick of them with the not care attitudes and its not Calle customer service.
Donna SMITH claims where are you
Im in Detroit! And its sad that you cant the assistance you need when you need it wrong meters reading! Damaged wires.Old transformers that need to be replaced.If you are disabled Not programs to help you.And All the millions of dollars they make.Its very Sad.
To DTE ENERGY EXECTIVES
CEO: GERARD M. ANDERSON, CFO: DAVID E. MEATOR , COO: STEVAN E. KURMANS
I AM A VETERAN OWN A HOUSE AT XXXXX EVERGREEN , DETROIT, MI. 48228. I M A LANDLORD . DTE ENERGY RESOLUTION DEPT. IS FORCING ME TO PAY A BILL, WHICH I CAN NOT AFFORD. ..$ 1050.. I DID NOT STAY IN THE HOUSE . I SEND THE I D, SS, PAY STUB , AND LEASE TO THE DEPT. THEY WANT ME TO BE RESONABLE FOR THE BILL WHICH IS NOT FAIR TO A VET . PLEASE GIVE ME A CALL ASAP ..313-543-XXXXX…I BEEN BULLY OLIVER WILLIAMS. I CAN EMAIL YOU COPY OF VA. CARD AND ID.
Att: Gerald M. Anderson CEO
I have been trying to resolve a problem with GTE local office without any success. I received a bill for 764.66 dollars because DTE was not reading my meter. I paid whatever they billed me monthly. When I spoke to them they said we are not required to read your meter except for once a year! Is that stupid or what. So not only did they bill me for a year of actual usage but I also purchased their protection plan which was supposed to be included in my monthly bill but was not. Now I have a whole year of back charges for the protection plan and actual meter reading. Their supervisor was useless could not give me an explaination! I did find out that they were having billing problems within their organization but that has nothing to do with the customer. The supervisor, Christina was rude and told me there was nothing she could. Is this the way DTE wants to treat their customers? Do I have
To call them every month to make sure they do an actual reading. Do I have to be responsible for their employees error for not including the monthly protection plan charges for over a year.
Please, someone with intelligence and how to run a business call me to address this issue. My number is917328XXXXX.
Thank you
I am directing this complaint to the CEO Gerard M. Anderson because I have not gotten results from anyone else working for DTE. A simple request to receive a gas bill has become a year long nightmare. I began my request through several phone calls to customer service. After waiting months for the promised delivery of my bill I realized I was not going to get the promised “customer service.” I went to the office at Northwest Activity Center only to get the same rhetoric and months later–NO BILL. I sent an email to customer care through your website and I got no results They go through the same time wasting ritual of name , address, account number etc only to get the same results- NO BILL Finally, I sent an email to Sr. VP David Johnson Customer Service and I have not received a response. That was about 2 weeks ago so I have concluded that my concern is unimportant. Because you are the only game in town for the most part, my only option is to continue to spend my time writing emails and making as much noise as I can to GET A BILL sent to my house. I hope you can understand the level of frustration I have experienced and still pay you every month.
I,m a landlord of few rental properties which DTE supplies service, had a bad experience with tenant on one of the property by not paying his electric bills, with out notice to me DTE removed the meter and turned the case to the investigating department, since then they keep telling me that not of this is my fault but they make you feel like a criminal,offered to pay balance for the tenant and even put the account an my name and offered to put down a security deposit until the case the case is resolved, but still refuse to turn the service back on i have a new tenant waiting to move in the property but are keeping my property hostage by keeping the power off, been a DTE costumer for over 50 years and always loyal to them, never missed payment by me personally or any of my tenants. This message is to the DTE management : you should be ashamed for doing this kind of thing to people that depend on you, please WAKE UP!!!
I contacted customer service in February or March regarding an increase in my electric bill. The rep was kind and concerned and promised that there would be an investigation . As of yet the only response I have received is a letter acknowledging my concern but nothing else. I called today and the rep was insulting. She suggested that my 3 year old appliances might be the problem; or that my thermostat was set too high(78), I have many medical problems; or that most of my appliances were electric because I only have a gas furnace, a gas range, a gas hot water heater. The only new appliance I have is the furnace DTE sponsored program installed last fall. She stated that could be the problem. I told her my furnace was supposedly replace with an energy efficient furnace. She then stated it was probably because it was set on 78. My electric bill is now larger than my gas bill. She told me my furnace should be set at 68! I’m not sure but I think she sad my gas bill was $155 for January. She also stated that the temperatures in January were constantly in the single digits and below zero. But my gas bill did not reflect that. She also told me that if they sent someone out and there was nothing wrong with the meter there would be a charge. I don’t know how all these assumptions were made. She asked about medical equipment and I told her yes since last March but my electric did not change drastically until January. As you can tell I am upset.
As a DTE customer I enrolled in online bill pay and also e-bill. I have not received a bill from DTE since February 4, 2017, with the exception of a shut off notice. I have been unable to long into my account since you all updated your system. I have been getting what appears to be the run around regarding this problem for nearly 2 months. I am constantly being told someone from the IT department will be contacting me. I have yet to hear from them. All I ever get is a ticket number but no person has contacted me YET! It is a shame that I have no control to review my bill. You system as well as your customer service support persons is pretty ridiculous. I am appalled that you all at DTE call this customer service. SHAME ON EACH AND EVERY ONE OF YOU!
TO WHOM IT MAY CONCERN , I HAVE BEEN AN CUSTOMER FOR MANY YEARS AND I HAVE GREAT SERVICE UNTIL NOW , I AM APART OF YOUR GREEN BACK PROGRAM AND IMAY HAVE USED IT 3 TIMES AND A SERVICE GUY CAME OUT TO FIX MY REFRIGATOR AND SAID HE COULD NOT FIX IT AND THAT I WOULD HAVE TO CONTACT THE GREEN BACK DEPARTMENT SO I DID FOR A WEEK STRAIGHT I WAS GIVEN THE RUN AROUND ABOUT IF THEY EVEN PUT AN REQUEST IN FOR ME TO EVEN RECIEVED MONEY TO REPLACE MY REFRIGATOR SO NOW ITS BEEN 3 WEEKS AND STILL NO CHECK FROM GREEN BACKS , DOES THIS MEAN MY FAMILY SHOULD GO WITH FOOD UNTIL THEY DECIDE TO SEND THE GREEN BACK CHECK, NOT TO MENTION ALL THE FOOD THAT I LOST BECAUSE WHEN I SIGNED UP FOR THE PROGRAM I WAS NEVER TOLD THAT IT WOULD BE AN 30 DAY APPROVAL PERIOD THERE WAS NO 30 DAY APPROVAL FOR ALL THE PAYMENTS THAT I HAVE MADE FOR THE SERVICE , I WOULD REALLY LIKE SOMEONE TO CONATCT ME ABOUT THIS MATTER THIS IS VERY UNPROFESSIONAL. AND THE AGENTS KEEP TELLING MY HUSBAND AND I THAT WE ARE ALL SET BUT WHEN WE CALL BACK THEY ARE TELLING US THEY HAVE NOT EVEN PUT AN REQUEST IN FOR THE REFRIGATOR.
MRS. LATOSHUNEE GARRETT
LATOSHUNEEGARRETT at YAHOO.COM
734-474-XXXXX
“ethicsinaction.dteenergy.com” I tried sending an email to this but was unsuccessful
Good afternoon,
My name is Keisha Lynum and the service address is Detroit, MI 48234
My issue is several of the DTE workers at your plaza one building is involved in a scam regarding padding people accounts with false charges…my ex-boyfriend and several of my ex-friends are paying people under the table to pad charges on to others accounts. I have found copper wiring inside of my wires connected to the line outside…now before I found these wires it was noted that my bill was standard, back in January 2016 they disconnected my power saying that I was behind in the payment plan amount, and I had just made a payment, they also switched my plan due date causing such to happen, but so they could connect other peoples lines to my line, now recently the power went out and your trucks came out to reconnect but removed the lines that was connected to mine, and they are also involved, they have my phone cloned so when I call, I am speaking with someone that they have paid on the inside to discuss my bill with, also I went to pay on my account in June 2016 at one of the Kiosk machines it was posted to my previous account ending with 0057, which had been terminated back in 2010, so I had to call to have the payment moved to my account, which then that lead me to believe that someone on the inside had programmed this into the machine, I spoke with someone at the plaza before but I believe that she too was involved because she never returned my call to discuss the issue I was having, please take a look at my billing history to confirm that I have been billed the correct amounts, because on the phone all I am speaking with are people that are involved in this scheme…now my Oct-Nov 2016 bill electricity is 91.99 and when I called about that the customer service rep informed me because of my furnace, but I did not turn my heat on until Dec 1, 2016 but if you look at the Nov-Dec it is only a few dollars different. I have exhausted all of the avenues that I possibly can to get this issue resolved and nothing is working, so I am writing you to see if something can be done. Please contact me back using this email unless they hack into this one as well.
Thank you
Keisha Lynum
Dear sir/madam
Good Morning….
I have received an e-mail from your company address regarding an opening. The contents are Interview questioner, DTE ENERGY APPLICATION FORM,DTE ENERGY Contract Agreement and a DTE ENERGY INTERVIEW LETTER. In the agreement they have clearly mentioned the expenses of Visa, Work Permit and related doXXXXents should bear by job seeker as per company policy. Please inform me in this regard.
Looking forward for your advise at the earliest.
I received above mention from this mail id: career-dteenergy at yandex.com
regards
Balasubramaniyan B
I called DTE and spoke with a representative about a 2016 issue and she gave me information about something from 2009 and it was another customer. After going back and fourth for about 30 minutes of her not being able to find any information I asked to speak to a supervisor and was placed on hold for more than an hour. The supervisor from the customer service in Philippines. Funny how when I owe money they call immediately but when I need an issue resolved I do not get help.
Dear sir,
Good Morning….
I have received an e-mail from your company address regarding an opening. The contents are Interview questioner, Appointment letter and a contract Agreement. In the agreement they have clearly mentioned the expenses of Visa, Work Permit and related doXXXXents should bear by job seeker as per company policy. Please advise me in this regard.
Looking forward for your advise at the earliest.
Thanks and regards
Prasad JSDV
Hello, I stay in a condo in which I own and find it LUDACRIS that DTE has a policy which inlcudes I have to get permission from my association in order to take advantage of a free consultation and light bulbs to save energy and money. Whoever created such policy must not undetstand that condos have owners. THEY DO NOT OPERATE LIKE AN APARTMENT WHEN IT COMES TO MAINTANENCE IN THE INSIDE OF IT!!!. What ever i wish to do in my condo is my business and my prerogative. I am having some work perform in the inside of my condo and guess what??? I DO NOT NEED NO ONES PERMISSION!!! So explain to me the significance of a third party for light bulbs??? It is an insult to any condo owner to have to get permission from someone else to say “yes” when they are not half owners or paying a single penny to maintain the property. This is definitely a hypocritical rule put in place by administration, corporate or whovever is responsible for such policy. On your website, you report that multifamily properties qualify if they are DTE electric consumersand their property has three or more units under one roof. Your right!! Key word: THEIR PROPERTY!/ MY PROPERTY! Yet I do not qualify because I am a electric customer? NO! I HAVE TO HAVE PERMISSION. This needs to change! This is unjustifiable and I should rightfully get the services i am entitled on my on cognitive and my own permission. At the end of the day, I am the only one that can let you in that door not the association. (who you feel you need to ask first).
I was approved to be hired at Enrico Fermi. The HR person (Beth Baumgartner) told me that she was putting together a hire package but in no way would I be able to get the salary noted on my application. I was OK with that since it was not a lot more that the job add had as a maximum. She then told me the most I would get would be 31,000 below the maximum on the job ad. Well with 35 years of experience I asked that she please go in front of the hiring manager because I would like to counter that offer (keep in mind I had still not received a hiring package). Beth then told me she could not because it was higher than most of the people with 30 years with the company. I again asked her to please discuss it with the hiring manager because at this point she was telling me what her offer letter was going to be comprised of minus the other information such as the benefit package, etc. The next thing I find out is Beth sends me an email telling me that she had a meeting with the hiring lead and NQA manager and they were no longer going to extend an offer because she felt it was not a good fit????????????
Now, I assume that HR’s responsibility is to send the FULL hiring package to the prospective candidate and let them make the decision based upon ALL the facts in the hiring package of whether they feel it is a good fit, I don’t believe at the point a candidate is picked for a position that it is right for HR to make that decision for them. Is this how a professional candidate is treated by a company such as DTE?
Hello,
I really need your help corporate officer please help me.
Story is I am living on 1bd apartment with very few equipments since 9 years and this month someone came and check my meter and said it’s not working properly and now DTE sent me bill for $1300 extra for past year from March 2015 to March 2016. I asked my neighbours and even frirnds who lives accros the Street in houses and they said their average bill is around 80 for house.
And if you decide 1300 by 12 it will be around 110, don’t think I would have us this much electricity, it’s something phishy going on here. DTE suddenly realize and checked and charging me this huge amount which I can’t afford. Over these many years I was getting average bill around 40 that’s undrstandable but triple the amount that’s not fair. Can you please look my case and resolve it if possible I am sure something wrong happened or meter is still not working properly and running faster or something.
Please help.
Please help.
Can’t afford to pay this much money for whoever’s mistake on this one.
Hope to see email or reply soon.
Thank you
I1.55 BILLION in revenue and I can’t even get someone to come to my home to restore power, which never should have been shutoff in the first place. Called 15 times and got 15 different answers from 15 unfriendly employees. So quick to take my money, but who gives a XXXXX about your customers and their familes and medical conditions. You should be proud. I mean, look at the monolopy you run. I do not have any other choice for service. If I did, you better believe I would be gone immediately. Be ashamed, very ashamed.
Thank you Mr. Donovan Johnson for being completely useless in a very dire situation as well as the so called supervisor that could only tell me there was nothing she could do to help me. Your company charged my credit card for nearly $900 in error and initially refused to do anything about it. This money was taken out of my account when I was a few days away from closing on my new home and this had a negative effect on my closing payment. Fortunately, I was able to borrow the money from family. This should have never happened. I spoke with a representative that told me the authorization had been cancelled which it had not. This was a very upsetting experience and if another energy company was available I would switch without hesitation. The fact that you make an error of that magnitude but lack the competence to fix it is mind boggling. I explained that this needed to be addressed immediately and got nowhere….a check in 10 business days was eventually offered which did not help the situation. After three weeks of trying to get this resolved a check is being issued but no thanks to anyone that I was told would be helpful. Please be ashamed of this gross failure at customer service and do better for the next person.