Cub Foods was founded in 1968 in Minneapolis, Minnesota by Charles and Jack Hooley . The company operates a chain of grocery stores in the states of Illinois and Minnesota. The company name is an acronym for Customers United for Buying.
The company is one of the very first total discount stores in the US. Customers bagged their own groceries and the company states they operated the first conveyor belt system for grocery stores. The company was acquired by SuperValu in 1997. Some stores retained the Cub Foods name, others were changed to Super Valu or Shop N Save. 
The company operated 8 stores in Colorado but sold them to Kroger for an undisclosed amount in 2003.
As of 2015, the company has 81 locations. In 2014, Cub Foods parent company, SuperValu, reported to their customers that CUB Reward members might have had their information compromised in a hacking incident.
Cub Foods parent company SuperValu was considering selling the company in a report by Bloomberg in April 2018, although there has been no official statement released from SuperValue.
During the riots over the death of George Floyd, the Target and Cub Foods stores in Minneapolis that were heavily damaged will reopen in the first part of November 2020.
Headquarters for Cub Foods is still located in Stillwater, Minnesota. 
Cub Foods was founded in 1968 in Minneapolis, Minnesota by Charles and Jack Hooley . The company operates a chain of grocery stores in the states of Illinois and Minnesota. The company name is an acronym for Customers United for Buying.
The company is one of the very first total discount stores in the US. Customers bagged their own groceries and the company states they operated the first conveyor belt system for grocery stores. The company was acquired by SuperValu in 1997. Some stores retained the Cub Foods name, others were changed to Super Valu or Shop N Save.
History
The company operated 8 stores in Colorado but sold them to Kroger for an undisclosed amount in 2003.
As of 2015, the company has 81 locations. In 2014, Cub Foods parent company, SuperValu, reported to their customers that CUB Reward members might have had their information compromised in a hacking incident.
Cub Foods parent company SuperValu was considering selling the company in a report by Bloomberg in April 2018, although there has been no official statement released from SuperValue.
During the riots over the death of George Floyd, the Target and Cub Foods stores in Minneapolis that were heavily damaged will reopen in the first part of November 2020.
Headquarters for Cub Foods is still located in Stillwater, Minnesota.
i was at you store off of white bear Avenue in maplewood and i went to your deli and no one helped me i waited 15 a man that i found out was the manager yelled someone would be right with me in he would not come help me he just stood in the kitchen and did not come help me or any of the other people waiting in line as there was only one person working and this is not the first time this has happened i am very disappointed with the manager who would not help his staff
I visited the Cub store in Brooklyn Center and although the employees were wearing masks, only a handful of customers had on a mask. I have never felt so much fear having people all around me without a mask on and they didn’t care about distancing. They wouldn’t wait and came right up and reached over me. The only ones that seemed to care at all about waiting were the ones wearing the masks. There were families with small children that were running around and the adults were yelling all not wearing masks. Now I am so frightened that someone who wasn’t wearing a mask could have spread the virus. I tried to take all the precautions I could by avoiding close contact and getting in and out quickly, but unfortunately I won’t know for awhile if I got infected. I was in the store to get food for my 95 yr old mother who lives with me. I will not be going back to Cub anytime soon until they mandate that all customers entering the store have a mask on. You say you care about your local customers but not requiring masks for all customers tells me you don’t care.
STOP MAKING EMPLOYEES WEAR MASKS!!! They are UNHEALTHY and DANGEROUS!
Even the dreaded W.H.O. says masks are only for those who are SICK or those who are caring for the sick.
Get a CLUE!!!!
news-medical.net/news/20200315/Wearing-masks-may-increase-your-risk-of-coronavirus-infection-expert-says.aspx
nypost.com/2020/05/06/two-boys-drop-dead-in-china-while-wearing-masks-during-gym-class/?fbclid=IwAR2wxoTuWcJ558xtoImlQOqOIjmZsEmdCf5ioASbzaUfB6qotcCuAjOWD-8
If my family-member who works at Cub gets sick with this virus (which is doubtful, since the whole thing is an OVERBLOWN FARCE), I will SUE your company!
Once a week I go grocery shopping at a Cub Foods Store. Otherwise I’m sheltering in place. Last week I went to the Cub Foods located in Brooklyn Center. At least half of the customers aren’t wearing masks. Today I went to the Cub Foods in Fridley on 57th Ave. NE. Again I noticed at least half the customers in the store aren’t wearing mask. Most are minorities but their are a few people of white descent also with no masks on. Employees are wearing masks. Cub should follow the lead of other stores and not allow any person without a mask in the store. If they truly care about thir customers Cub with implement this provision!
Masks are dangerous and unhealthy. The WHO says they should only be worn by people who are sick or who are caring for the sick – in which case they should NOT be out shopping anyway!
news-medical.net/news/20200315/Wearing-masks-may-increase-your-risk-of-coronavirus-infection-expert-says.aspx
I just had a home delivery of an order that I put in using your web site. The basic order was O. K. But the paper work was a mess. The total seemed correct. But the 2 receipts that i got were wrong. One totaled $60 but it was charged to a MASTER CARD.
AT YOUR STORES I USE AMERICAN EXPRESS. The second ,very small ticket was for over $200. I have been a CUB customer for several decades. This is not what I expect from CUB.
EERVI G. STOSS ROSEVILLE. MINNESOTA
My husband & I have been regular customers at your Cub store in Rogers, MN. I was there on Tuesday, April 22 during early hours set up for senior citizens. However, I noticed several customers allowed in who were not senior citizens. What I was most upset to see, though, was that not one of your employees was wearing a mask or gloves. This in addition to the fact that several customers also were not wearing protective gear. I was told by the store manager that Cub executives have not instigated a policy requiring employees to wear protective gear that will protect them as well as customers. Your current directive only encourages the spread of the COVID-19 virus. As a result, I will not shop at Cub until I witness a policy change.
Was in the Apple Valley Store this past weekend and a kind gentleman offered to move his pallet jack out of the way for me! This was I believe the grocery manager. As this was all taking place the STORE DIRECTOR came over and mentioned to me that he would take the grocery manager in the back and beat him. This might have been said in fun, but I was really bothered by this. The young man moving the pallet jack was wonderful and polite and respectful only to be rudely treated by his store director. Bring in leaders that help the culture of a company not hinder it! SHAME SHAME on that Store Director for the poor communication with his team!
I am trying to reach Cub foods corporate store to fill out an application for a job with Cub foods T 1104 Lagoon. Ave. Can you send me in the right direction?
Your 1 qt heavy whipping cream are very hard to open, is there any thing that could be done to make them easier
having tendinitis in my arms made it impossible to purchase and haul mulch to
my vehicle — a young man (Paris) working at the maplewood store on Co Rd B
was helpful, charming, and able to get my 10 bags of mulch in the car — said he was sorry he was still on duty but he would have helped me unload them at home — his comments on how to proceed were accurate, pleasant, and right on the money — i would say this is one valuable employee – and i hope you will thank him again for me — geri
7850 Cahill Road
Inver Grove Heights, MN 55076
I was at our local Cub when the intercom music began and was extremely loud.. also, not the type of music for shopping.. I called the store today to advise what I and others have experienced and Danny, the Asst. Mgr., advised the intercom is controlled by Corporate but would not give me a phone number I could call. When I was put on hold, once again, the intercom was very loud and unusual music was playing. Please make my shopping experience pleasant and advise whether you can or cannot correct this problem.
I have been unable to redeem the coupon for the Free Fan Fest ticket. I purchased the $15 worth of Coke/Nabisco products and received the coupon with the promo Code: FinalFour1968. I have followed the link that Cub Foods set up and the link transfers one to Ticketmaster. I have repeatedly keyed in the code where it asks for a promotion code and I get no result where it should reduce the price of the ticket from $8 to $0. It continually insists that final checkout on ticketmaster’s website will be a charge of $8. I have called the corporate headquarters 4 times and left a message and no one calls me back. I would like to know how to correctly redeem this coupon for a free fan fest ticket.
We shop the cub store on Larpenteur in Roseville for some reason you have moved the shopping carts outside you do know this is Minnesota and when you get your cart it is frozen and you can not hold the handle with out gloves for the first three isles. I see you are putting displays were the carts belong. I can see you doing this if it were a big event or if the store was is Arizona but its been this way for months. If the carts do not go back inside at least for the winter we will be shopping at a new grocery store.
So what is going on with the Super Chill Water??? Cant find the strawberry kiwi anywhere and now its hard to find any of the flavors. Whats up??!!
Most people your stores need a personal touch in house keeping
I work at the TCF in the cub food on 1440 university ave w st paul mn. The Women’s bathroom at this location is atrocious. They clean it once a week if that, there is NEVER any toilet paper and when there is they leave it on there floor, that is dirty, they never fill up their soap dispensers. They don’t keep the toilet seat covers stocked up. It’s very unsanitary. I and a couple other people have said something to the manager and other employees in the branch, over the course of a few months and nothing has changed.
Today I went to purchase salad kits at Burnsville Cub on Travelers Trail, to find the kits price has been raised $0.40 and then put on sale for $0.50 for more than just 2 weeks ago!
I refused to purchase even though it was on my list. So many times this happens – I just go purchase other places.
We are seniors on fixed incomes and purchase about 4 kits per week. We can not absorb increases like that.
We are looking for other suppliers of groceries. If you price the seniors out, you will see an impact on your business.
Good morning,
I have a general merchandise product that I would like to run by the appropriate buyer at Cub Foods. It is small countertop display (8″ x 5″) of Scanner Guard Cards to prevent identity theft. The company did $7,000,000 in 3-years on QVC, and are not pursuing retail options. Thank you!
James Boyer
Creative
Sales
Associates
for the past eight months my cub gas rewards card fails to work. Your system shows I’m redeeming the points at holiday but indeed they are not being rdeemed by your system. I am entitled to $.20 off per gallon each visit as I spend over $200 per week at your stores. I have made four separate phone calls nobody seems to care ( I am told the system is down and unfortunately I will just need to forfeit the points…again). I do not believe the system really works I think it is merely a hoax. After 23 years of shopping at cub foods I am now going to Hy-Vee. Too bad you don’t care about your customers it’s a pretty sad situation and since you don’t care I don’t care either. Good luck, I think you’re really going to need it..
I have lived in the area for about 5 months, and this store is very convenient for me, but it continually lets me down. I will make the drive out of my way, just so I don’t have to deal with your poor customer service.
1. Cub Rewards- Why does this only happen with a $100 worth of purchases PER MONTH. As a single guy, this just won’t happen for me, so your “Rewards Card” becomes useless to me.
2. I was going to order some fried chicken when it was on sale, and was told I couldn’t get “all dark”, or they would have to charge me full price. Seems pretty petty, when you are selling dark meat on sale for 99 cents. I would figure you would make more profit off of my request.
3. Today’s problem- I asked for a roll of quarters, and I was effectively told “We don’t sell quarters”. Really? You probably have hundreds of dollars of quarters on hand at any given time. I would get it if I came in to make a change order, with multiples of any type of coin, but when does $10 of quarters become such a burden. Seems pretty simple to keep your customers coming back. Thankfully, Target across the street was more than happy to fulfill my request.
In an age where customer loyalty is so important, your business doesn’t seem to value that aspect. I have been coming in less and less as you continue to disappoint me, and now I am done. I would rather drive a bit more, and feel like my business is appreciated, than to come back to your store, and feel like a bother. So disappointing.
Although my experience with the Cub store on Lagoon, in uptown Minneapolis, has been mostly favorable, I cannot say that about the service department., I am retired, and do not drive, so I use My own cart, or walker to get groceries. My own bank is over 5 miles away, and when I do get there ( to my bank), I usually get 5 rolls from them. I have asked numerous times at the Lagoon location if I could get a roll of quarters so I can do laundry when I run out. They have yet to have enough quarters to give me even one roll. No matter what time of day, or what day I have asked, it’s always nope, we don’t have them., usually without even checking.,it is usually the same middle aged woman who waits on me, and my experience with her is she is just unfriendly. It’s like a great imposition to her., I thought the service department was to help the customers. I realize cust. Service is not a easy job sometimes, but, in my opinion, she needs to be more friendly and maybe take a class on how to inter-act with customers. It really makes me wonder if she is lying about the quarters,and this is just a power trip for her.
Sir or ma’am,
I am respectfully writing due to an issue that is personally important to me and I have observed several times at the Central Entrance location in Duluth MN. I once again observed this today and that is why I am writing.
It seems to me that this store and/or its management does not follow or care to follow the guidelines when it comes to flags being flown at half staff. Today, Dec 7th, is Pearl Harbor day. A day when we as a collective nation remember the sacrifices of so mankind what they represent. I have been to this same store on Memorial day, no half mast. Fourth of July, no half mast.
If it happens to be some sort of political statement or statement against the military then don’t fly the flag at all. Take it down, an empty flagpole would be much less of an insult to me as a veteran than willfully choosing to not honor the brave men and women of this nation.
Thank you,
Dan Parsons
US Army Ret.
You better step up your game. RUDE ASSOCIATES AND EVEN RUDER MANAGEMENT. I will not step foot in a Cub again. With Corporate local you would think the stores would have better conditions. Have you been to the Shorewood store? Reminds me of a dollar store.
I wanted to write a review and will be writing Corporate as well. I had a birthday party scheduled for 4 people in my household. At the last minute, a family member of mine came down with a sickness that prevented her from making this birthday party. Her responsibility was to provide the cake. Because she couldn’t come, 3 hrs before the party I had to come up with a cake. I called one Cub Foods locally and they didn’t have any cakes of the kind I was looking for. I called Cub Foods in West St Paul MN. I talked with a lady by the name of Laura. This was on 9/16/17 at approx. 12pm. She told me what 2 cakes she had in stock and said she would put them aside for me. I showed up and one of them wasn’t the kind I was looking for but she did have another that was. Then this baker by the name of Mary & her helper Juliana offered to decorate a sheet cake that they just iced and custom made it for me. They had it done in 20 minutes. I went from being in extreme panic to being completely taken care of and valued as a customer all because these kind and considerate women Laura, Mary & Juliana went out of there way for me. I am so impressed!!
Horrible. Will not recommended to family, friends or for work events. My troublesome experirnce has been with one cashier in particular. On many occasions me and my family have been discriminated against when checking out in her lane. I believe that she has issues with people of color. I have witnessed her check out many white and asian customers and treat them very politely and with respect. However, when it comes to me or my family members her whole demeanor and mannerisms change. She is very rude and short. She has walked away when we approach her lane and return when we leave, she has accused us of lying about item prices many times where we have to walk back with her to PROVE IT and that is unacceptable and a bad image for CUB FOODS. When she was in the 15 items or less register she argued about us having 16 items (due to a pack of gum I picked up at the register while waiting to be waited on). I understand that is suppose to be only 15 items but I think that it was very petty to argue for 5 minites about checking me out over it. I have been a loyal customers to CUBS but my experience with her and this location has me shopping at your competitors. I would greatly appreciate it if someone contacts me in regards to my unsatifactory experiences with this cashier. I also plan to contact headquarters and elevate my concern as high up the corporate ladder as necessary until I am heard and this issue is address. I apologize for the long comment but I feel this needed to be shared with your company. Thank you.
Hello,
I was at the White Bear Avenue store at 11th Ave today. There was a young man who
was crashing his cart into other people’s carts and yelling and swearing. He even pushed
it into a man on a motorized car and yelled at him. I am happy to say that Adam got right
on it! He talked gently to the young man and finally got him to leave the store. We all felt
a lot safer after the man left. I never thought I would feel threatened at the grocery store,
but Adam and a few others who circled the young man, quickly got the situation under control. Thought Adam and the others should be commended! Thank you.
Before work I walked into a Cub foods store. My place of employment and Cub connect with a couple of stores in between. (Separate entrance and exits, we just share walls).
I walked into the store to withdraw some cash and see if they had a case of Sanpellegrino. It’s a sparkling water. I just wanted a case.
I walk into the store and I see that the ATM is broken- not a big deal. I browse around and I find the case of the drink I want. I picked it up and “weighed it” in my hands. I decided that it was too heavy to put inside my backpack. Maybe I’ll come back after work if I change my mind. As I walk towards the door, I try to dig my phone out to check the time. I struggled a little bit. I discover that I have ample time left. I go into the bathroom and I take my time. Why did it take me so long? Women get periods is all I can say.
I exit the bathroom after an employee walks in washes her hands, leaves, and then comes back to use the same stall that I used. Weird.
Fast forward. I’m at work and a lady from Cub walks in. I saw hello and get back to what I was working on.
20 mins later I’m called into the main office. Cub Foods sent an employee to my place of employment to accuse me of stealing an item and asked my managers to pull me aside, question me, and check the inside of my backpack. They demanded a call back.
I have never been more embarrassed or mortified in my entire life. I should mention that if I didn’t have my work shirt on, this wouldn’t have happened.
What right does this Cub foods have to make my managers “investigate me” during my work hours? I cried during my break because I have never been accused of stealing or even lying to management.
I am absolutely disgusted that an employee felt the need to leave her location, walk down to my place of work (maybe even during her work shift). Maybe she feels proud that she pinned a crime on a young woman. I hope that someone erases that false sense of pride.
This situation possed a massiv risk to my livelihood and wellbeing. I am seeking an attorney so I can receive proper justice.
I HOPE YOU WIN A LOT OF MONEY!! THEY EMPLOY WAY TOO MANY OF THIS TYPE AT CUB! SORRY FOR YOUR HUMILIATION.
On June 21, 2017 I visited your store at 1177 Clarence St, St Paul, MN 55106. I was very disappointed at the lack of customer service given. Normally at other Cub stores when you come in the people at the Service desk would greet you with a Hello or a Hi, not at this store. There was a complete lack of friendliness or professionalism given and it continued when I went to the desk to ask a question. The people there barely responded and didn’t even anwer my question. I left your store disappointed and went to a different Cub location and was treated much better.
On May 17th I shopped at the Cub Foods in Crystal. When ready to checkout, there were only two cashier lanes open. One regular lane and the express lane. Since I had too many groceries for the express lane, I went to the regular lane. Checkout time was eighteen minutes. Many people were lined up for both registers and the self checkout registers. This time wait is unacceptable. I talked to the manager and she said she was short of help, again unacceptable. You know of course that a new Hy V store is opening about a half mile from this Crystal store, and with much better customer service. Time to checkout at this store is always slow, but never has it been eighteen minutes.
I must also add that I was overcharged for three sale items and now need to go back to the Crystal store to get a credit.
Last, your adds that start at midweek are a disaster. People shop by the weekly adds, including me. If I need something and go to Cub, I may be going on a day where your weekly ad does not apply and the sale items are not available. What marketing person thought this was a good idea?
I am wondering if you donate to civic organizations such as Rotary? we are having our annual fundraising event, Elmer’s Rotary golf classic on Tuesday June 6th at Edinbough golf course.. I am seeking a gift card in the amount of $30.00 or more.
please let me know
Thank you for your consideration
Terry Johnson
event coordiater
I was talking to a friend today and she mentioned to me that she was returning something that was out dated on the bottle she had to wait so long to get help that she asked for a manager. she asked him why it was and the self’s were so empty. She was told by the manager that she could go to another store if she wasn’t happy at are store. I was very upset when I was told this I do my shopping there also and I notice the self’s are not as full all the time. I asked if she new his name and she no.I now that it would help. This is the Cub food in Elk River,mn Thank you Kay
I am not one who usually complains, but I have found myself driving to a different store because of the miserable individuals who work at your Inver Grove Heights store. From the time you enter the store, it is just not a nice experience. From the produce people who snip at you when you ask them a question, to the meat and dairy aisle they are miserable people. The cashier’s are the absolute worst of all of them. I have heard cashier’s all elderly customers “XXXXXX or dumb a**es” under their breaths to just yesterday fighting with me on a price of a item, by the way I was right. I made the decision that I will not be entering the IGH store again. We are close to other stores and with HyVee opening numerous stores I will be shopping elsewhere. Management needs to address this issue, otherwise I am afraid this store will not survive long
Love shopping at cub foods it’s our main grocery store !! On 3/10/2017 we did our bi-weekly shopping again we love cub foods . They had a bin for ice cream products for .99 cents had some at home but hey for .99 why not get more !!! Go to check out the cashier Holly S ,supper nice !! I’m watching the items being scanned ,because have had problems in the past were things that are on sale are not scanning the sale price , When the ice cream products the were in the bin for .99 cents get scanned the first one comes up 4,98 and the second on comes up $99,00 dollars . I stopped the cashier and explain that the item scanned was not the right price and it should be .99 cents she call someone on the phone to check the prices they said yes those items are only .99 cents . There was some confusion as I told her one of the items said $99,00 dollars she looked and yes it scanned as $99,00 dollars she fixed it had to wait for a manger to do something before we could pay . All good but it took awhile for the manger to come ,when he did come not even a apology for what had happened . Point is if I hadn’t being watching I may not have even noticed the error of the scanned products we spend between $250 to 350 bi-weekly in this store in the summer time more as every weekend we go to the cabin !! We do have other options to do our grocery shopping . But we love our cub foods . I did call the next day 3/11/2017 and voice my concern again for the scanning error . Big error $99,00 vs suppose to be .99 cents . What got me upset when I called the manager the same one from the day before said they are going to do more cashier training kinda blaming the cashier for the scanned error , which is not her fault she was very nice and friendly and apologetic throughout the check out process . I would hope the cashier does not get into any trouble !! I just wished the manager would have been more apologetic to the Big error in scanning I would like a phone call regarding this complaint 763-263-XXXXX
This was the Monticello cub food location