Commerce Casino Corporate Office

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1. Joe Estrada says

   October 23, 2017 at 5:50 pm

   Hello​ ​Commerce​ ​Casino,
   ​ ​​ ​My​ ​name​ ​is​ ​Joe​ ​and​ ​this​ ​is​ ​simply​ ​acknowledgment​ ​on​ ​behalf​ ​of​ ​your​ ​XXXXtail​ ​staff.​ ​Aside​ ​from food​ ​service,​ ​“​ ​The​ ​treatment​ ​of​ ​what​ ​i​ ​think​ ​is​ ​your​ ​principal​ ​foundation​ ​of​ ​the​ ​poker​ ​section, which​ ​is​ ​40​ ​no​ ​limit​ ​for​ ​reasons​ ​being,​ ​the​ ​rake​ ​is​ ​good,​ ​inexperienced​ ​players​ ​who​ ​are​ ​buying alcohol​ ​and​ ​just​ ​trying​ ​to​ ​blow​ ​time​ ​and​ ​get​ ​away​ ​from​ ​the​ ​family.​ ​This​ ​is​ ​where​ ​the​ ​money​ ​is easy​ ​to​ ​produce,​ ​excuse​ ​my​ ​opinion​ ​if​ ​i​ ​am​ ​wrong,​ ​none​ ​the​ ​less,​ ​I​ ​had​ ​the​ ​worst​ ​experience​ ​in the​ ​7​ ​years​ ​i’ve​ ​played​ ​at​ ​your​ ​casino​ ​there.​ ​I’m​ ​sorry​ ​don’t​ ​confuse​ ​that​ ​with​ ​the​ ​great​ ​time​ ​i’ve also​ ​had​ ​as​ ​well,​ ​what​ ​i’m​ ​finally​ ​getting​ ​to​ ​is​ ​my​ ​experience.
   ​ ​On​ ​the​ ​date​ ​of​ ​10-21-2017​ ​from​ ​the​ ​the​ ​times​ ​of​ ​10:00pm​ ​to​ ​10:30pm​ ​i​ ​called​ ​upon​ ​4​ ​XXXXtail waitress’s,​ ​which​ ​i​ ​would​ ​have​ ​expected​ ​to​ ​have​ ​been​ ​waited​ ​on​ ​being​ ​since​ ​i’m​ ​a​ ​good​ ​tipper… so​ ​i​ ​see​ ​the​ ​XXXXtail​ ​waitress​ ​in​ ​my​ ​section​ ​that​ ​had​ ​passed​ ​me​ ​by.​ ​I​ ​abruptly​ ​announced XXXXtail,​ ​when​ ​she​ ​turned​ ​as​ ​I​ ​pointed​ ​one​ ​please​ ​and​ ​shrugged​ ​in​ ​my​ ​head​ ​meaning​ ​can​ ​i​ ​get service​ ​not​ ​in​ ​a​ ​demanding​ ​nor​ ​abusive​ ​manner,​ ​she​ ​immediately​ ​came​ ​to​ ​my​ ​side​ ​and​ ​said “don’t​ ​ever​ ​give​ ​me​ ​hand​ ​gestures​ ​like​ ​that​ ​again”…​ ​as​ ​i​ ​laughed​ ​and​ ​I​ ​encourage​ ​you​ ​to​ ​see​ ​the footage​ ​i​ ​said​ ​politely​ ​and​ ​you​ ​may​ ​or​ ​may​ ​not​ ​believe​ ​the​ ​curtius​ ​reaction​ ​i​ ​said​ ​“​ ​you​ ​know what,​ ​that’s​ ​fine​ ​i’ll​ ​go​ ​get​ ​my​ ​own​ ​drink​ ​thank​ ​you”​ ​she​ ​said​ ​“good”.​ ​​ ​End​ ​of​ ​story​ ​I​ ​thought????.
   ​ ​So​ ​i​ ​watched​ ​her​ ​walk​ ​over​ ​to​ ​the​ ​bar,​ ​then​ ​i​ ​decided​ ​you​ ​know​ ​what​ ​i​ ​should​ ​tell​ ​her​ ​manager. As​ ​i​ ​walked​ ​towards​ ​her​ ​to​ ​ask​ ​her​ ​who​ ​is​ ​her​ ​manager​ ​she​ ​yelled​ ​at​ ​the​ ​sheriff​ ​on​ ​duty,​ ​“this guy​ ​is​ ​harassing​ ​me”.​ ​I​ ​did​ ​not​ ​speak​ ​to​ ​her​ ​since​ ​i​ ​told​ ​her​ ​i​ ​would​ ​service​ ​myself.​ ​So​ ​anyways​ ​i explain​ ​to​ ​the​ ​sheriff​ ​what’s​ ​going​ ​on​ ​and​ ​he​ ​laughs​ ​and​ ​tells​ ​me​ ​can​ ​we​ ​resolve​ ​this​ ​without managers​ ​i​ ​say​ ​“no​ ​that’s​ ​not​ ​right​ ​i​ ​did​ ​absolutely​ ​nothing​ ​to​ ​her​ ​and​ ​i’m​ ​a​ ​good​ ​tipper​ ​bro”​ ​then miss​ ​Darlene​ ​spoke​ ​with​ ​me​ ​and​ ​she​ ​simply​ ​was​ ​in​ ​AAHHHH​ ​and​ ​i​ ​think​ ​she​ ​agreed,​ ​so anyways​ ​i​ ​went​ ​to​ ​sit​ ​down.​ ​About​ ​40​ ​minutes​ ​pass​ ​then​ ​a​ ​new​ ​floor​ ​man​ ​comes​ ​to​ ​me,​ ​his​ ​the first​ ​name​ ​is​ ​Tylor​ ​and​ ​tapped​ ​me​ ​and​ ​says​ ​“Hey​ ​i​ ​need​ ​to​ ​talk​ ​to​ ​you​ ​now,​ ​leave​ ​your​ ​hand!!” very​ ​rude..​ ​so​ ​i​ ​said​ ​“​ ​okay​ ​so​ ​i’m​ ​trying​ ​to​ ​win​ ​(jolly​ ​and​ ​happy)​ ​and​ ​said​ ​let’s​ ​make​ ​this​ ​quick” thinking​ ​nothing​ ​of​ ​it…​ ​then​ ​Tylore​ ​has​ ​the​ ​audacity​ ​to​ ​tell​ ​me​ ​“we​ ​don’t​ ​wait​ ​for​ ​you,​ ​you​ ​wait​ ​for us​ ​when​ ​we​ ​have​ ​time”​ ​lol​ ​wait​ ​(in​ ​joe’s​ ​mind)​ ​you​ ​pulled​ ​me​ ​away​ ​from​ ​my​ ​game​ ​=​ ​(​ ​equals) make​ ​this​ ​fast,​ ​after​ ​i​ ​didn’t​ ​ask​ ​for​ ​this….​ ​​ ​Anyways​ ​i​ ​admit​ ​the​ ​best​ ​of​ ​my​ ​anger​ ​got​ ​to​ ​me​ ​and​ ​i answered​ ​“​ ​you​ ​know​ ​what​ ​f**k​ ​you”​ ​unfortunately,​ ​because​ ​i​ ​was​ ​upset​ ​who​ ​is​ ​this​ ​guy​ ​telling me​ ​this​ ​XXXXX​ ​when​ ​i​ ​haven’t​ ​done​ ​anything​ ​all​ ​damn​ ​night…​ ​although​ ​i​ ​hope​ ​this​ ​is​ ​comic​ ​to​ ​you. ​ ​​ ​It​ ​was​ ​comic​ ​to​ ​me​ ​too​ ​until​ ​Floor​ ​manager’s​ ​supervisor​ ​MARRIANNA,​ ​well​ ​she​ ​came​ ​to​ ​me and​ ​said​ ​you​ ​have​ ​to​ ​leave​ ​now.​ ​I​ ​said​ ​WHAAAA!​ ​(In​ ​my​ ​head)​ ​and​ ​i​ ​then​ ​i​ ​said​ ​why,​ ​what​ ​did​ ​i do?​ ​The​ ​she​ ​said​ ​“​ ​YOU’VE​ ​BEEN​ ​HARRASSING​ ​MY​ ​XXXXTAIL​ ​WAITRESS​ ​FOLLOWING HER​ ​TO​ ​THE​ ​BAR​ ​ON​ ​THE​ ​COMPLETE​ ​OTHER​ ​SIDE​ ​AND​ ​STALKING​ ​HER”​ ​(The​ ​sheriff​ ​was there​ ​listening​ ​the​ ​entire​ ​time)​ ​this​ ​was​ ​at​ ​11:50pm,​ ​I​ ​explained​ ​to​ ​her​ ​please​ ​look​ ​at​ ​the​ ​footage and​ ​see​ ​i​ ​didn’t​ ​even​ ​get​ ​up​ ​from​ ​my​ ​table…​ ​and​ ​she​ ​refused​ ​and​ ​told​ ​the​ ​sheriffs​ ​to​ ​escort​ ​me out​ ​and​ ​to​ ​be​ ​honest​ ​the​ ​sheriff​ ​laughed…to​ ​be​ ​honest​ ​i​ ​would​ ​appreciate​ ​a​ ​sincere​ ​apology from​ ​both​ ​floor​ ​men​ ​Tylore​ ​and​ ​Marrianna​ ​and​ ​also​ ​the​ ​XXXXtail​ ​waitress​ ​i​ ​didn’t​ ​get​ ​name​ ​but
   she​ ​has​ ​been​ ​there​ ​for​ ​quite​ ​some​ ​time.​ ​In​ ​all​ ​honesty​ ​i​ ​know​ ​this​ ​matter​ ​probably​ ​won’t​ ​go​ ​far, so​ ​in​ ​light​ ​of​ ​these​ ​events​ ​i​ ​am​ ​writing​ ​to​ ​you​ ​and​ ​a​ ​copy​ ​will​ ​be​ ​sent​ ​to​ ​commerce​ ​headquarters.
   6131​ ​East​ ​Telegraph​ ​Road Commerce​ ​,​ ​California​ ​90040
   Thank​ ​you,
   Any​ ​questions​ ​call​ ​me​ ​up​ ​(626)​ ​893-​ ​XXXXX.

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