Bush’s Chicken was founded in Waco, Texas, in 1996 by Keith and Charlene Bush. The restaurant chain is best known for it’s southern-styled fried chicken and sides that include fried okra, fries, mashed potatoes, corn on the cob, yeast rolls, and macaroni and cheese. Bush’s Chicken also offers sweet tea and unsweetened ice tea sold by the gallon jug.
The company has approximately 90 locations in 4 states, with a mix of both franchises and corporate-owned stores. Many locations in Texas offer old-fashioned car hop service, which is popular with locals.
In late 2012, the chain was hit with a lawsuit in which a woman claimed her husband died from salmonella poisoning after eating at Bush’s Chicken. Based on medical evidence at the trial, the jury concluded that Bush’s Chicken was not responsible for the man’s death.
In June of 2018, multiple locations suddenly closed their doors with no explanation. The restaurant chain had been briefly sold, but second generation Bush family members repurchased the restaurant chain.
In October 2020, the company introduced a new sandwich, the Bushbaby Chicken Sandwich.
Headquarters for Bush’s Chicken remain in Waco, Texas.
Every Sunday I go to Levelland ,tx from Lubbock to get bush chicken for family dinner today they have no chicken legs you will have to wait about 15 min to cook more chicken breast and they act like to bad , So I went back to Lubbock to chicken express and there chicken was pretty good, So I guess they really don’t want my business in levelland, Thank you
Hello,
My name is Darlene Cox, my dad and I went to Bush’s Chicken on Friday October, 16th, 2020 around 5:10 pm.in Temple Texas on Adams.
We ordered 3 Chicken tender dinners 2 with fried okra and one with green beans.
My dad was eating the fried okra and it was too chewy…. he took it out of his mouth….. it was a fried BANDAID!!
This is unacceptable!!!
I feel a full inspection needs to be done!!!
My dad is a delicate diabetic.
We will NEVER EAT THERE AGAIN.
Sincerely,
Darlene Cox
254-931-XXXX
darlenecox62@ gmail.com
Hello, it’s 9/29/19 about 6:45pm and my husband and I just visited a Bush’s Chicken for the first time in Glendale AZ. When we first walked in, we were not greeted. There were about 10 people total in the restaurant. It took us a few minutes to look at the menu since it was out first time.
Once we finally decided and ordered the guy that took our order was not very friendly and you could barely hear what he was saying. We ordered, paid and waited about 7 minutes for our food. As we waited, We walked around looking for a table. We were actually looking for a clean table. My husband took some paper towels and wiped off the table and chairs to sit at. They called us up for our food and again you could barely hear the guy. The appearance of the food looks good. The chicken was hot and in large pieces which was nice. The coleslaw was cold and good. The rolls did not seem to be completely cooked. My husband’s mashed potatoes were cold and we did order a side of mac & cheese which was very bland and warm. As we finished our food, people were coming in and complaining about sitting in the drive-through for at least 20 minutes before being helped. The employee that helped them at the counter didn’t seemed to be the least bit apologetic. Only said we’ve been really busy what can I get you. By the time we were done tables were still not cleaned off and the restaurant was kind of a wreck. I did take a couple of pictures of the restaurant, I was not impressed with the cleanliness. My husband did go into the bathroom and said it was disgusting. As we walked out to our vehicle we noticed 6 vehicles in the drive-through. You could hear the customer sitting in their vehicles complaining about the wait. We watched two vehicles leave without ordering.
My overall experience was not a good one. I don’t know that my husband and I will be back.
Thank you for your time to listen to my review.
Tammy D.
The worse service ever at walzem location san antonio texas I went today drive through waited around 20 minutes no one cars to take orders was around 8 cars waiting finally I got out the car to ask what is going on the manager comes out with a loud voice saying we are short of help and we are behind u can stay or leave unprofessional way of customer service every one started to leave
The lamesa texas location,employees wearing hoodies,pants hanging off there butt,not very professional in my opinion
To whom it may concern.
I have work for Bushes Chicken in Chandler,Tx.However I’d haven’t received a W2 form and I need it to file my taxes soon.Several people has given number that don’t even work.
If someone can get back in touch with me it would be highly appreciated. Thank you Brianna Bishop
Odessa Tx – W Co Rd. Ordered an 8 piece liver dinner with okra and diet coke. Waited.. Brought it out..12 piece Not 8. No gravy.. Sweet Tea Not diet coke. Half of livers were so hard and dried out, could not even eat them. Several others nearly looked raw. A waste of money and time.
Trying to get in contact with you all about my W2, the location I worked at in Missouri City, TX. was closed down and I have a change of address?? The corporate office number located in the directory NO one answers??
Thanks for letting us know the number was out of date. We have updated the contact number