Co-founder of Tinder, Whitney Wolfe Herd decided to start dating app Bumble soon after leaving Tinder. Founder of Badoo, Andrey Andreev partnered with Herd and gave $10 million in seed money to start the company.
Bumble is different from other dating apps in that women make the first move. Men are not allowed to contact women first. A swipe on the phone to the right will “like” a profile, a swipe to the left to reject a potential match.
While Tinder is currently the top dating app for those 18-35, Bumble is closing in fast. With an estimated value of $1.1 billion, Herd stated in September 2018 that the company was considering going public.
The company reported 22 million subscribers in November 2017. Company headquarters are located in Austin, Texas.
BumbleCo-founder of Tinder, Whitney Wolfe Herd decided to start dating app Bumble soon after leaving Tinder. Founder of Badoo, Andrey Andreev partnered with Herd and gave $10 million in seed money to start the company.
Bumble is different from other dating apps in that women make the first move. Men are not allowed to contact women first. A swipe on the phone to the right will “like” a profile, a swipe to the left to reject a potential match.
History
While Tinder is currently the top dating app for those 18-35, Bumble is closing in fast. With an estimated value of $1.1 billion, Herd stated in September 2018 that the company was considering going public.
The company reported 22 million subscribers in November 2017. Company headquarters are located in Austin, Texas.
scott says
when i signed up for this account, your company forced me to ‘support’ BLM, the terrorist organization. i want a copy of the request for my records and i want to rescind any and all support for this fraudulent organization, along with confirmation that you have cancelled my support for this terrorist organization. i also need the email to your legal department asap.
Tim Smith says
Why is nobody wanting to help me ? Please your company is charging my debit card every night at 03 after midnight for 3.50 and its reallly stealing at this point. Lets try this for about the 6th time i changed. My email and ph after i created my acct. I cant delete my account and stop the $3.50 for like 3 weeks yeah its mindlesss bullsh*t..????please help me please
Nora Russell says
I had a transaction repeatedly taken out of my account for 3.99 ..sometimes 3x a day unauthorized..I never had a subscription and there not giving my money back for 48$ of unauthorized payments there needs to be something done about this I have already spoken to the better business bureau…about it and I am not stopping until I’ve got my money back for something that I sent 5 email to cancel from coming out of my account sence I could because I never had a subscription to cancel…
Gwenith LeGrande says
MY EMAIL WAS HACKED AND SOMEONE CREATED A PROFILE ON YOUR PLATFORM USING MY NAME! THIS IS THE THIRD TIME I HAVE REACHED OUT TO YOUR COMPANY ABOUT THIS! MY IDENTITY HAS BEEN STOLEN AND I NEED SOMEONE TO REACH OUT TO ME IMMEDIATELY AND DELETE THAT ACCOUNT! I NEVER PURCHASED THIS APP OR ENGAGED IN MEMBERSHIP! SOMEONE NEEDS TO CONTACT ME IMMEDIATELY!
Blaine Shepherd says
I am truly amazed at the horrible customer service. I have emailed twice now with the “we will get back to you in 48 hours” and no response. Customer Service makes a business. But…I just need someone to help me with my messed up accounts. Can someone please contact me. It is terrible and if you don’t know your contact number goes to some chicks private cell.
Tammy Robinson says
Thanks for letting us know the site was out of date. The number has been updated.
Emylie Giles says
Hello, I do not mean to be that person, but while going through my recent expenses I saw a $50 charge from Bumble on a credit card I do not use/check on often. Confused as I have not logged in since around June/July 2018 I emailed the Bumble customer service(?) address to see what was going on. Apparently, when I purchased a single (1) 3 months boost in April 2018 I was charged $50. Cool, I signed for that and knew I was doing it. By around June 2018 rolls around im bored with the app (do that constantly, ill be on for a month or two, meet some people and get off but leave my account open so I dont have to make another when I get on again) and CANCELED the “subscription” before it was finished and was informed by doing so I would still have access to the stuff I paid for but would not be charged again. After deleted the app I was careful to go in and check my google play subscriptions and make sure it was canceled on there too (which it was) but guess what. I was charged again. And again. And again. Apparently 8 times racking up a total of $400 to an app I didn’t even have on my phone. I am infirated and all the rep that is replying to me can say is “Sorry its nonrefundable.” Nope. Can’t accept that answer as that is a whole lot of money that I did not sign off on and did not know I was being charged. I pressed the “Cancel Subscription” button, a warning that I would not be charged again came up and I was still charged. To top this all off. The representative that I am in contact with told me I can still use the latest $50 boost (which I do not want to use and whole heartedly want my money back) but cool! Except the fact that because it has been so long since I have logged in, the app won’t accept my log in information with out trying to set up an entirely new account. If someone higher than a customer service representative could get back to me that would be great. Thanks.
wes says
At this point I can not even give them a star in any amount… I have been emailing this company fro a couple weeks and not much help and even fewer responses. I clod and canceled my membership with them last summer. I used the instructions provided to me by their company. RESENTLY I started getting apple pay receipt for weekly membership charges on this closed acct. after reviewing they never stopped charging me even after I canceled. some week I was charged multiple charge in one week… apple pay did not send me my e-receipts and BUMBLE never stopped charging me…. Now I cant get any help fixing these charges from either place. its very sad a company would have such poor customer services.
one would think a quality company would help its customer out and correct their mistaken charges
Adilia Gomez says
3 May 2019 estuve en la tienda Payles el empleaso que dice que es el manager me trato muy mal no es la primera vez, lo voy a llevar a la corte y pido al Pentagon donde trabajo que lo saquen de aqui de inmediato, me insulto me saco de la tienda y no puedo informarle mas, es un criminal es la segunda vez que insulta y se porta como un loco sin razon alguna o lo sacan de Payless o lo sacare de este pais a ese criminal, informare a facebook sobre payless y a esta persona llamada ‘SHAKED KHAN” MANAGER Soy empleada del Pentagon y hagan algo doy de tiempo sabado 4 de Mayo. Adilia Gomez.
Jeff Martin says
Please remove the phone number from this website. This is a personal cell phone number and in no way linked to the Bumble Corporate office.
Tammy Robinson says
Thanks for letting us know that the number was out of date. It’s been updated