The former speechwriter for President Bill Clinton, Andrei Cherny, decided that people had had enough of bad banking policies and how they took advantage of people when they were really down and out.
Cherney decided to create his own online bank that was far different than any other banking system available. Based out of Marina Del Rey, California, Aspiration Bank, sometimes called Aspiration Summit after the name of the checking account, was founded in 2013. Cherny saw the opportunity for a new kind of bank. One that would cater to a customer that is concerned with where their money is being invested by their financial institution and how their financial institution treats its customers as well.
Calling on Hollywood celebrities and athletes from the Los Angeles community, along with some of the biggest names in finance, Aspiration was able to pull together what might be considered one of the largest Series B in financial technology investment history for an online banking company.
Since its inception, the company states it has more than $350 million in savings and does approximately $2 billion per year in transactions. Clients can earn 1% interest on their accounts (there is only one account, no separate “savings” and “checking” accounts) and there are currently no charges for ATM fees.
The company never invests money in fossil-fuel industries, making it a popular option.
The company also has a mobile phone app which makes the online banking process even easier. Aspiration is also known for being one of the nation’s most charitable banks, giving away 10% of their profits to non-profit charities that are not fossil fuel driven. 
The company makes money by charging a fee set by the customer for the services they use.
Company headquarters remain in Marina Del Rey, California.
Aspiration Bank
The former speechwriter for President Bill Clinton, Andrei Cherny, decided that people had had enough of bad banking policies and how they took advantage of people when they were really down and out.
Cherney decided to create his own online bank that was far different than any other banking system available. Based out of Marina Del Rey, California, Aspiration Bank, sometimes called Aspiration Summit after the name of the checking account, was founded in 2013. Cherny saw the opportunity for a new kind of bank. One that would cater to a customer that is concerned with where their money is being invested by their financial institution and how their financial institution treats its customers as well.
History
Calling on Hollywood celebrities and athletes from the Los Angeles community, along with some of the biggest names in finance, Aspiration was able to pull together what might be considered one of the largest Series B in financial technology investment history for an online banking company.
Since its inception, the company states it has more than $350 million in savings and does approximately $2 billion per year in transactions. Clients can earn 1% interest on their accounts (there is only one account, no separate “savings” and “checking” accounts) and there are currently no charges for ATM fees.
The company never invests money in fossil-fuel industries, making it a popular option.
The company also has a mobile phone app which makes the online banking process even easier. Aspiration is also known for being one of the nation’s most charitable banks, giving away 10% of their profits to non-profit charities that are not fossil fuel driven. The company makes money by charging a fee set by the customer for the services they use.
Company headquarters remain in Marina Del Rey, California.
They stole 24000 dlrs from me it’s been 6 months now since they froze my account lost my home I e been paying for for 20 years lost my truck they need to pay I just want my money
I say we all just meet at the CEO house tell we get are money
They locked my account back in April 25,2022 I have over 3000 in that account that I can not touch. I don’t know why u guys locked my account after being a loyal customer for 2 years and 5 months. They told different lies and also was told I could get a one time unlock access code now they telling me it’s not available to me. Here it is going on 3 months and still haven’t received any checks or money from them. I am fed up I will no longer let these clowns lead me on while they steal my money. Is there any lawyers on here or any class action lawsuit going on. I can’t believe these people!!!! Three months and still not red cent of my money has been released to me!!!!! Im super pissed that was my rent money and I have gotten evicted because of this bank I will no longer take the lies and bs that they are putting down im ready to sue them so bad I have lost so much screwing around with this unpredictable bank and your csr and supervisors are very very very f**kn rude and I don’t have anymore fight in me when it comes to contacting the bank they tell u lies after lies. Please guys I need help what can I do!! Anyone with answers please help me I am begging u I have kids to take care of and 3,000 is a lot of money when u are going on through a hardship and a pandemic
Claimscompensation.com is where you need to go folks for class action
This bank lies they misrepresent themselves because they’re NOT A BANK they’ll steal your money and accuse you of of fraud with the intent toscare u and cover up their own Bs. Alter your online statements in attempt to avoid honoring your disputes send erroneous emails to you from possibly someone else’s account hack into your system in attempt to control what you send and post as well as what u see. May possibly be the reason for identity theft as well. All the while never taking blame for any of the errors that occur or have occured since you started banking with them. They need to put their big boy pants on and man up.
chng.it/t84CjHx5TN
Scam stealing your money after SBA deposits close account and they lock it and will not respond to calls are emails they stole 15000.00
this bank has screwed me out of a little under ten thousand dollats
The only thing I can say Is I’m taking them to court. I agree with everyone’s saying a out this card a d I have experienced it myself and I have no choice but to sue. I cant wait to see the outcome of everything
They are also reaping me off, do not answer my calls after they froze my account more than a week ago without any reason, I cant get hold of my funds; I want my account closed and my money returned NOW
They are holding 10k of my money let’s start a class action lawsuit . This is a fraudulent company. Any lawyers willing to take on a class action?
Scam stealing your money after SBA deposits close account and they lock it and will not respond to calls are emails they stole
Best to you I’m a small guy and their fooling around with a charge to Ali baba which took my Ssa deposit and left me unavailable Ipay rent and other payments
Have made a complaint to the better business bureau and a complaint to the federal reserve. Account is still frozen after a month with 10 gs in there . I tried getting my money out and closing this account the next day they froze my account
I’m in the same situation and they have no update on when they will be unlocking my account. It’s pissing me off
I got put out apartment account frozen
This bank, in my opinion and the actions thus far, a fraudulent scheme, I have had an account with this bank almost two years, my balance was at $2.00 in my spend account and $0.50 in my save account, The bank received received an insurance settlement for me to be deposited for my access and benefit and was to be posted to my save account deposit I requested that $800.00 to be transferred to my spend account. I was also receiving funds for unemployment.
They froze my account on day one, and stated they returned another incoming direct deposit item coming from unemployment benefit services, they also stated there were three other reversals to unemployment benefit services as there was an issue there. I contacted customer support and the fraud department of the unemployment benefit services and they stated there were no issues and they did not initiate any reversals nor do they have these funds. I got the department name and the individual I spoke with I also emailed the documentation showing where the $5,000 came from proving it was from a legitimate source, I have provided them with my ID. I then told them to close my account immediately and forward my money to me without delay as I felt they were stealing my money. They did not. They will not acknowledge the proof nor the fact that I have caught them in an outright lie. Their Customer agreement and disclosures for FDIC insurance that are on their website give their customer service number and to call to find out balance, etc. It even states and I was told by email to contact them as I also read in CFR that they are to provide me my account balance at any time I request it. It also states that they are to send me said funds if I can prove the legitimacy of it and request it, they are also supposed to remove your funds from any bank without hesitation if you notify them that you designate any bank they have your funds deposited at as ineligible. I have done this as well stating that every bank that they use or plan to use I designate as ineligible to hold my funds, they are also to provide Which bank your money is deposited at and they have failed to do so every time. I was told today that I will no longer receive customer service through there customer service line and that is the only place they list to communicate with them in their customer service agreement. They are attempting to steal my money all the while I have child I .taking care of and this child’s ajd my belongings are about to be auctioned off because I promised the storage facilities that I would pay them on the date that I knew my direct deposit would arrive, if I am to pay it off it will be over $3500 now instead of $1400.00 I am now unable to even survive and take care of my child so I am going to have to rely on mother that has had 2 open heart surgeries and is 72 years old. This bank was not started to do good,this is a SCAM PEOPLE BEWARE THEY WILL TAKE YOUR MONEY.
I have filled out complaint after complaint, I want to make a formal criminal complaint against the CEO, et. al. I think they are in collusion to perpetrate fraud and further their harm to their customers financial for their own financial gain outside the scopes of regulations and the law, I truly feel that this organization is perpetrating actions in violation of the RICO stature. I am no lawyer nor am I any type of law enforcement and I am only stating my opinions, feelings, or thoughts except where they have blatantly taken my money without cause and refuse to forward the funds to me and as one of their employees stated to me today, “we do not deal with real money.” So we don’t have to tell you anything. PLEASE BEWARE of This company. If anyone wants to contact me and they too feel they have been defrauded by Aspiration and they caused undue and irreversable harm please look up SKOOKUM88 in instagram and let me know as i even feel they have violated my civil rights under the color of law and they should not be allowed to get away with this nor be able to further their activities any further.
We have started to work with attorney for a class action lawsuit Aspiration Bank is using bait and switch tactics offering a bounce to get a quote on insurance no longer providing fee free ATM’s
Aspiration Bank is making offers they can’t follow through with
My account has been frozen with them for over two weeks now. No one can help me. They are worthless.
I would like more information on you class action suit, your attorney may add me to t. List, reach me here:
Cadizcamano@ outlook.com.
Please, contact me, t. More of us sign on t. Class action t. Better t. Chance at winning.
Scam stealing your money after SBA deposits close account and they lock it and will not respond to calls are emails they stole
I also would like to get added they stole20,000 from me my Gmail is cashondaw@ gmail.com please add me to the list of contact
If the class action is still in the works, feel free to add mine and my business partner’s contacts:
Robynmallery@ gmail.com
Qbrett8@ gmail.com
Hands down this is the most inept financial institution I ever dealt with. And they are refusing to close my account, in spite of me mailing them a signed letter and my debit card cut up with scissors. They are desperate for customers. I will keep my money at my local credit union. Credit unions don’t invest in fossil fuels, are member-owned (not seed-funded by billionaires (like “Perspiration” is), and credit unions mostly have staff with at least modicum of competence. This bank does excel at brainless staff sending form letters.
I am locked out of my account. How do I get my money back?
This has been the worst experience i have ever had with a bank and to top it all off they refuse to give me my money i deposited from my direct deposit to my saving because they have decided after giving me an account they needed further verification of another bank account that is not associated with them at all.. Can they legally even do this…???
1. I CHAD ****** HAVE HAD MY ACCOUNT LOCKED SINCE THE DAY I ADDED MONEY TO MY ASPIRATION CHECKING AND SAVINGS ACCOUNT on April 30th 2021. I have answered what it tells me to do in my emails about responding to the email from the “BACK OFFICE” I have called numerous times no one knows anything or can tell me any thing about why my accounts are locked up or when they will be Available!!
( Andrei Cherny, decided that people had had enough of bad banking policies and how they took advantage of people when they were really down and out.”
Cherney decided to create his own online bank that was far different than any other banking system available. Based out of Marina Del Rey, California, Aspiration Bank, sometimes called Aspiration Summit after the name of the checking account, was founded in 2013.
Cherny saw the opportunity for a new kind of bank. One that would cater to a customer that is concerned with where their money is being invested by their financial institution and how their financial institution treats its customers as well.
…………:-(……………………..
It Clearly STATES THAT Andrie Cherney wanted a “DIFFERENT KIND OF BANK” one that did no take Advantage of its Customers when they where Down and and Out..
Well CLEARLY THAT IS UNTRUE BECAUSE YALL HAVE CAUSED ME to fall so far behind on my bills it’s unreal ….
REMEMBER CHERNEY SAYS HE WANTED TO CREAT A BANK WHERE ITS CUSTOMERS KNEW WHERE ITS MONEY WAS BEING INVESTED
NOT HELD LOCKED AWAY TO WHERE THEY HAVE 0% of control over it!!!!!
Scam stealing your money after SBA deposits close account and they lock it and will not respond to calls are emails they stole 15000.00
I am extremely angry by the level of incompetence of multiple reps and multiple supervisors I have been given misinformation and lied to by each person on every single call . Since opening my account I have had to call a minimum of 30 times .
I have NEVER in my 57 years dealt with such an incompetent company . I took the time to read reviews by other customers EVERY SINGLE ONE OF THEM WAS NEGATIVE !!!!!!!!!!!!!!!!!!!!!!!
I want a member of management NOT a supervisor to contact me immediately at 207-313-XXXX . I am seriously thinking about reporting your bank to the National Better Business Bureau .
An extremely angry appalled customer
Jennifer Byron
I have already made several complaints to the BBB. Zero results came of them other than the mysterious sudden refusal of any calls I made to Aspiration and my emails being totally ignored. They are stealing money from us and getting away with it. Hopefully a class action lawsuit will materialize soon.
Find my f****** self have had my account locked since the day I added money and I use some of it and now my account is locked and you mother f****** need to unlock my goddamn account it has been a f****** week this is not right give me my G-d money or I will sue your a** do you understand me
As I am a new customer with aspirations and do appreciate the products offered, I’ve must let you know your customer service is appalling! Every time I call regarding an issue I get a different answer! Robert the supervisor to day with extremely rude, condescendingly nasty, and just plain unhelpful! After being promised a call back AND / OR email re. a promotional deadline I “seeminhly” missed, I simply wanted to hv that promo. email resent to me to verify the deadline dates I was told I met THEN told I didnt meet…. 6 calls later. SOME OF YOUR CSReps, INCLUDING ROBERT, THE “SPVR” NEEDS TO BE RETRAINED.
Back in the day when I was a CSR …We NEVER TOLD THE CUSTOMER WE COULD NOT DO SOMWTHING…. WE S.L.W.A.Y.S. GOT IT DONE!
TEACH THEM THAT or you will become just ANOTHER BIG VORP. BANK WITHOUT A CONSCIOUS!!!
i need a replcement card mail out to address XXXX Kerfoot ave Chicago IL 60620 if y’all have any questions i can be reach at phone number 773-690-XXXX thank you
missing funds from this bank twice in the last two months. no one ever picks up the phone. shameful.
I have had some issues with the transition of my new account from my old, however I cannot get a customer service rep on the phone. It’s a bit frustrating since I have never had issues with this bank.