How would you rate your experience with American Freight Furniture & Mattress ?
American Freight Furniture & Mattress Corporate Office Address
American Freight of Ohio, Inc.Delaware, Ohio 43015
Contact American Freight Furniture & Mattress
Phone Number: (740) 363-6333Fax Number: (740) 363-8127
Website: https://www.americanfreight.com/
Email: Email American Freight Furniture & Mattress
American Freight Furniture & Mattress Facts
Founder: Steve BelfordDate Founded: 1993
Founding Location: Lima, Ohio
Number of Employees: 1000
American Freight Furniture & Mattress Executives
CEO: Steve BelfordCFO: Sarah Avery
COO: Jim Brownell
American Freight Furniture & Mattress History
American Freight Furniture & Mattress, frequently called American Freight, was founded in Lima, Ohio, by current CEO Steve Belford.
The company operates a chain of 95 discount furniture and mattress stores in 18 states. There are no fancy showrooms, just warehouses full of new furniture at discount prices.
Customers have a wide variety of name brands to choose from without having to pay for a fancy showroom, which makes for lower prices.
In late 2014, the company was acquired by Resolute Fund III, a private equity company managed by Jordan Company III. The terms of the sale were not disclosed. Belford and most of the staff will remain in their positions. Jordan Company states that they hope to expand the company into all 50 states within 10 years.
At present time, company headquarters remain in Delaware, Ohio.
American Freight Furniture & Mattress FAQs
Question 1: What is the phone number for American Freight Furniture & Mattress?
Answer 1: The phone number for American Freight Furniture & Mattress is (740) 363-6333.
Question 2: Who is the CEO of American Freight Furniture & Mattress?
Answer 2: The CEO of American Freight Furniture & Mattress is Steve Belford.
Question 3: Who founded American Freight Furniture & Mattress?
Answer 3: American Freight Furniture & Mattress was founded by Steve Belford in 1993.
{ 3 comments… read them below or add one }
I purchased a bedroom set for my son on 4/6/19 at the Grand prairie location in Texas. They said it had to be pucker up in Dallas, went to pluck it up for home and the furniture was 2 different colors. We took the brown footboard and nightstand back as we had purchased the black set. They told us we would have latest 2 weeks and I had to call them after 2 weeks to find out where the missing furniture was and they said they were putting it in the truck for delivery that day. I waited and nothing got delivered. I called the next day spoke with manager in site and he said they don’t even have the items in inventory. I asked him why they lied to me and he said it was the other manager that was in that day. They told me I could turn in the items I and get a refund but I had to call the location I paid at. I call over there and speak with the person I purchased the furniture from and she said they are not allowed to do refunds. I told her I need the rest of the parts so I can put the bed together and she tells me she is going to call around. I called her back after several hours and she said they will deliver the stuff by 8pm on 4/25/19. Here if is almost 10pm and no delivery. This company is the worst company i bought things from. Customer service sucks and obviously is full of liars. I called regional manager and left message Monday and still no call back. I paid $900 and I don’t even have a complete bed to put up. 😡😡😡😠😠 They need to be shut down or hire better people. All they worried about is making the sell.
I wouldn’t purchase anything from American freight… This company is a ripped off and don’t deserve people’s business.. purchased items and they refused to return my money.
I purchased a bed room set on the 19th, I call on the 20th and told the guy I would be there on the 22nd to pick up the furniture. I was told they we’re waiting on the guy to make a delivery to the store I went which was off Sterling Road in Florida.
I was told it would be a couple hours.
I called back later and was told they were still waiting on the delivery guy and the Manager asked me did I want to drive to Pompano and pick it up myself and I told him no.
I go to the store and the Manager told me I can take what the had which was just the matttres and box spring. Again I asked why was it taking so long.
By this time I’m pissed off.
They all if a. sudden they find the dresser. So about 4:00 they told me as soon as the rest if the furniture comes the would deliver.
So Sunday on the 23rd I heard nothing from them so I called at this point the whole storyline changed, first time the Manager said he would call back in a hour and of course he did not.
called back second time and was told the driver did delivery but they was soooo busy they forgot to take the furniture off the truck.
And was told they would deliver on Christmas Eve. I informed the Manager I would not be available.
So by now you should realize that I still don’t have my furniture and when I called of course the store was closed and won’t open up until the 26th.
No call from anyone at the store.
So now I’m mad as hell I have to wait 3 more days.
I don’t like liar’s and this Manager has been given me nothing but the run around.
Now I need some to get in touch with me and let me know what you guys are going to do about the situation.
And please no more runaround or bull s**t.