Zynga was founded in 2007 by current CEO Mark Pincus under the name Presidio Media. The company name was changed to Zynga that same year.
The company’s first game was Texas Hold’Em Poker, now called Zynga Poker which was released on Facebook in July of 2007.
The company received nearly $40 million in venture funding in 2008.
In 2009, Zynga became the top Facebook app publisher with nearly 40 million monthly users. In June 2009, the company released Farmville and 2 months later had 10 million daily active users.
In 2010, the company acquired XPD Media, Challenge Games (now Zynga Austin), Conduit Labs and Dextrose (now Zynga Germany).
The company went public in 2011 under symbol ZNGA.
In 2012, the company acquired OMGPOP and their hit game Draw Something for $180 million.
Zynga currently has over 265 million monthly active users.
ZyngaZynga was founded in 2007 by current CEO Mark Pincus under the name Presidio Media. The company name was changed to Zynga that same year.
The company’s first game was Texas Hold’Em Poker, now called Zynga Poker which was released on Facebook in July of 2007.
The company received nearly $40 million in venture funding in 2008.
History
In 2009, Zynga became the top Facebook app publisher with nearly 40 million monthly users. In June 2009, the company released Farmville and 2 months later had 10 million daily active users.
In 2010, the company acquired XPD Media, Challenge Games (now Zynga Austin), Conduit Labs and Dextrose (now Zynga Germany).
The company went public in 2011 under symbol ZNGA.
In 2012, the company acquired OMGPOP and their hit game Draw Something for $180 million.
Zynga currently has over 265 million monthly active users.
Also, here in the Philippines I have lost millions of chips due to your program stopping while we are playing. So we can’t get those chips back. I feel that your bots and other program errors costs it’s customers billions of chips and several hundred dollars in purchasing chips. So it’s a shame that your program is cheating it’s customer/players.
I have played your Texas Hold’Em Poker for years and to date have been screwed left and right by bots which takes all my chips. The cards are miss leading and the winners normally are the last card killers. It’s a shame that we pay and spin to get chips and the program takes it all back almost every time I play.
Also, my wife has the option to watch videos and collect millions of chips and I can’t get that option on my windows computer. So I’m so tried of money making games that screw it’s customers.
I have been playing Texas Hold em for a few years now and the bot situation is out of control. I play the tables everyday but recently I have started playing less. It’s like there is a bot on every table, wiping out the honest players. I can tell by their stats and the way they play, but sometimes it’s also a bluffer. Zynga needs to clean up the bots. You state it’s fair play, not even close. Please don’t email me back and state you control the bots on the tables, in all the years I have been playing it’s the worse I’ve ever seen.
i love playing wizard of oz but i started noticing if i bought chips i was charged double, i have my bank statements and text messages to prove this, i notified google and zynga, google is being helpful to restore this money but zygna refuses to admit to any wrong doing on their part, they was rude and didnt even want to try to hear about it. Google is working to fix this issue glad to see im am not the only one who is having problems with Zygna seems they care nothing about their customers, hopefully with google working on this and my bank statements as proof im pretty sure it will get corrected in a court room very quickly. people work hard for their money and should not be treated this way!
to whom it mite concern, why the hell don’t you fix your poker games so that they work the way they should or don’t you care.
Since Sept 28th 2017, I have been trying to get my account back. I was on FB playing FV when taken off by FB to do a scan on FB or FV I take it with TrendMicro that FB has you to download for scanning. Afterwords you always have to change your password, but only this time it wouldn’t take my password and lock me out of my game FB and FV altogether. I have written FB support several time about this, and even call the company with no luck. I have no idea why I have been locked out of my game or FB. I contacted Windows, and Google Chrome to see if they could help even contacted Microsoft to help, with them cost me $ 52 with no luck in getting FB or FV back. I since then have turn in a complaint to the BBB in order to get my ACCOUNT back.. FB support has never said why I was locked out I did tho try to open acct in the same name in hopes they would know it was me.. but was locked out and phone number taken off my acct. was a VIP now am not, tho they took the money this money and didn’t send it back to my bank. I have been with FB and FV for many years and have spent lots of money over those years on my farms.. all I want is my darn account and my farms.. everything the way it was before all this happened..that is it.. nothing more.. I have the ID number, I do have friends that can vouch for me, and I will make sure that I do not make the same mistake again. I can send phone number and names of friends that can vouch for me in email.. thanks Please help Thanks Trish Prestel
I am not one to voice my opinion online but, having endured multiple hacks in Zynga Poker over 20b in chips and thousands of dollars spent over 17 years of achieving to b a VIP player and the support team hiding behind the TOS saying you are responsible for your security and not wanting to compensate is puppykok.
Let’s see where these stocks will go when nobody will buy chips because of hacks and ranking the worst poker site. This year has been the worst of hacks in Zynga’s career. If this is how you treat your loyal VIP players I believe you will be having many disgruntle people and massive lawsuits.
This should not constitute for being hacked of them! Especially when you sell these for cash this becomes a monetary federal theft. And because you have a team that records all plays and have the tools to know the hacker becomes a lawsuit for not taking the responsibility for restoring either the chips that were taken or the cash that was paid for them. Your customers deserve to know and have rights of who the culprits are as to be able to get compensated for their duress and breach of security.
Get it right Zynga especially when you are making your players show government id’s then everyone playing your game should be carded. This will stop alot of these hackers!!!
I play Farmville II Country Escape. I used to play Farmville but issues got so bad I quit. Now so, so many problems with Country Escape it is wearing on my whole co-op. Why can’t you get the issues under control and stop adding to the issues and not tending to them. Maybe you need to hire new programmers. I played on Pogo site for years and never saw it have issues. They shut down once a week and updated. At least ee knew we couldn’t play for an hour or two.
So I decided after playing Dawn of titans that I really enjoyed it. Got lucky and got a three star titan. A few more weeks (tonight) I decided to spend 20dollars, on a chance for a 4 star titan at level 15- or higher. I received a 2 star …. please rectify my purchase. Idk what I need to say but I feel robbed and I really love the game, it’s great. Does it help that I am a veteran ( do you need my dod #)? I get it if you don’t care, I hope there’s a chance, please please help me out.
Sincerely
Joe
Repeatedly have tried, first the company closes mafia wars and my points, money ect…gone. Then zygna poker, more of the same and no response. Glad to be a former stock holder.
Does anyone respond from Zynga? The support team has evidently been dissolved as emails have gone unanswered. My issues revolve around a technical glitch and the failure of the system to award me jackpot coins in Black Diamond Casino.
Any suggestions on how I can get a real person to respond?
I have played Farmville for years. In fact, this is the only reason I even have a facebook account. But recently, the game has some most unfortunate glitches. I try to spend time on Farmville exoress, but the crops do not grow. Trying to get a human in their customer support can not happen.
I am watching everyone else pass me by as I get spanked on the quests and weekly competitions. Does not make sence to continue playing.
one more week of sinking deeper into the hole and them time cancel farmville and facebook.
Does not make scence to play a game that works against you. And shame on facebook for supporting a company that does not offer customer support.
The hours previiusly spent playing the broken farmville game can now be spent contacting their advertisers and sharing that I choise not to support them either as they invest in such a loosing company themselves.
Too bad zynga choose to not get their act together.
I’ve been playing WWF very happily for some time. Last week the weekly challenge came onto the screen over the game and I can’t play, sometimes it comes off for a little while and then back on tha next morning. The challenge is on the screen now and I am unable to play for at least 6 am until 2pm (now) and it’s still obscuring the screen. PLEASE PLEASE TAKE IT OFF. your support system is REALLY hard to access . Thanks Grace
Living in Vegas over 12 years, I understand slots run hot and cold, but when it comes to BONUS coins at certain intervals that post then immediately disappear on the Wizard of Oz Slots game, that is an entirely different matter. Zynga with its Hit It Rich, Wizard of Oz and now Black Diamond slots has without a doubt the best games to be found on the internet, but Customer Service/Support is virtually non existent which frustrates loyal players to no end. I have been tracking lost BONUS coins on my own account (Wizard of Oz slots) and to date (23 Oct 2015) that amount is 432,119,000 coins. Zynga in a rare response acknowledges they are aware of the problem and are working on fixing it and even offer periodic promotions with hourly coins bonus (when and if it actually pays) put it has yet to resolve the problem which seems only to affect those using Facebook on a PC and not their smart device app. One would think Zynga would just as a Customer Appreciation For Patience award 500,000,000 coins (which may sound like a lot, but with ever increasing “XP” requirements for level progression…it is a pittance). And while most games you gain “XP” privileges for, in previews (games open just for a brief time) you get no XP credit for, which is pretty unorthodox since players are still spending their coins to play and SHOULD be counted towards the next level. It is sad that the best slot game on the web is so frustrating (Wizard of Oz). Zynga you need to put Customer Service and Support back as a priority.
Please do yourself & all of us a favor and report them!! Call the FTC @ 1-877-382-4357, they take a report and start counting and watching how many complaints they get and hopefully one day when Zynga finally crumbles we will get a class action suit. Good Luck
As a poker player of more than 60 years I have created poker games several times that players love.
I have created a poker game that I believe has the potential to move past No-Limit Hold Em as the top played poker game on earth. Players can play 3 to 5 times more often and so the boredom of Hold Em is relieved. PLUS pots are multi-way so many pots are much larger than when playing No-Limit Hold Em.
I think my game is the natural evolution of Hold Em Poker and is ready to capture the poker world interest and re-create the enthusiasm that recently saw poker become the world’s most played game.
I would like to speak with a Zynga Executive about getting this game into the marketplace online.
Louis J. Asmo, poker player in Las Vegas, NV
e-mail me at lo**@yahoo.com or call me at 702-580-****.
I was alerted that I had been given 25000 coins today. When I tried to claim them I was told I was too late. I went and checked and it had only been posted 4 minutes before. Second every time I have tried to claim free coins from watching the Community videos it can’t be done. It has failed five times.
Please do yourself & all of us a favor and report them!! Call the FTC @ 1-877-382-4357, they take a report and start counting and watching how many complaints they get and hopefully one day when Aynga finally crumbles we will get a class action suit. Good Luck
-Call – 1-877-382-4357 EVERY SINGLE TIME Zynga doesn’t respond to a legit complaint. That is the FTC Consumer Complaint line. Get a Class Action against them and take this empire that is pure greed and consumer fraud to the very foundation it was built from.
God Bless you!! lol I have lost sooooooooooooo much $$ playing zynga poker, I am a good player and for the life of me I cannot hang on to ANY and I do mean any purchases (in the thousands since 2012) in texas holdem zynga poker. I have complained and actually got a one time credit of 300+ but that was to shut me up. I need someone other than myself to look into this fraudulent game. It obviously knows who will pay to keep playing (like me) but it is filled with scammers/bots…etc. What can I do and who can I write to. I have filed many FTC complaints as well as BBB and nothing happens 🙁 feel free to contact me at teri at sterlingwoodcraft.com if you have any great ideas to help you bring this pos company of greed down! Sincerely, Teri
im calling!!!!!!!!! they limited me do i cant join buds after i was hacked last month they are worthless in support..dont waste your time contacting them….they say its to downsize suspicious players?? 7 yrs ive played their damn game!
I called and reported again!! I wish everyone would do this, I love to play the poker but just sick to my stomach at how much they have stolen from me by their rigged software, scammers & cheats. Thanks for posting the FTC number. I will spread the word also
Carol, may the fleas of a thousand camels infest his crotch, and may every store be out of Rid! Pincus has lost his vision. He is nothing but a greed driven bastard that moved his call center overseas because he can pay 3 bucks an hour to an employee there and opposed to what he used to pay here. I spoke with a woman from Google that worked in the same building that Zynga used to have their tech support and other operations out of. She said they were always understaffed, underpaid for what was DEMANDED of them, and they were treated poorly by Mr. Pincus himself. None of these games are free. Free to download, but one must open thy wallet if one wishes to actually participate in any other parts of said game. My missing resources are also never replaced. I found that cussing and calling billing hourly helps. I have stopped playing FV and FV2. I hoped the phone app would be different. It’s a money grubbing nightmare full of bugs and glitches. I feel sorry for any parent whose children play these games. I don’t know they could begin to afford it. I’m on a fixed income and have little for entertainment. I have found other games that are more fun, like Kill Shot. I can pretend the insurgents are Zynga employees and blow them up!
Please do yourself & all of us a favor and report them!! Call the FTC @ 1-877-382-4357, they take a report and start counting and watching how many complaints they get and hopefully one day when Aynga finally crumbles we will get a class action suit. Good Luck
My problem is I play words with friends and I cannot start any new games, When I try the letters get get all scrambled up. I will put in a word like dogs and it comes up and says not a real word and the letters be like hjyd. It id totally crazy. Please help. The letters just change on me. My phone is 574 855 **** in case you need it. Thank you.
Cathy Anderson
I have been playing FV2 for more than 2 years. But this last year has been absolutely painful. When i e mail the staff of problems it is as if they are clueless about my concerns. The U1st bonus collector hasn’t worked in months. I have repeatedly to have it fixed. Most of the techs don’t know what it is. Fertilizer count does not work. Spinning wheel does not work. When I complained they asked me what was wrong with it expansions are overpriced. Really everything is over priced. The order board is ridiculous barely anyone can keep up. I won 1st place in the new state fair. Was kicked out and sent back to farm with nothing. Sent 6 complaints. Never compensated. Power didn’t work. Wasted money. 4 more complaints. They continually lied and made up bullXXXXX story’s. Missing resources never replaced. Clicked on gifts I never received I can go on and on. So sad I love FV2. Will not play it anymore. Basically I think all of you are low life money grubbing thieves. You took a game and destroyed it with your greed I hope your 6 billion dollar home is infested with termites and caves in on your sorry ass
Zynga has a constant battle getting FarmVille-two working. I can’t even load the game on Zynga’s site. This mean I have to use Facebook and it requires too much time. It appears that Zynga might have internal issues. If they can’t fix my account than I will be forced to go public and that might cause real issues, as in lose of stockholders.
ME TOO. I keep switching from Chrome to Firefox to Safari,NONE of my browsers work correctly any more. I spend real money too.
Might have to find a non Zynga game.
Why have you decided to stop Pioneer Trail , when you have millions of players ? Inclucing myself , not happy , Dont think i will play any more zenga games 🙁
Twice today I made a purchase of 84,000,000 coins to play zynga wizard of oz. twice I was cheated out of my coins. They took my 19.99 twice but only credited me once. Now after being on the phone for almost two hours I still don’t have my coins to play. What a bunch of cheats. They say I have to wait 48 hours to rectify this situation, but they took my money real fast.
Please do yourself & all of us a favor and report them!! Call the FTC @ 1-877-382-4357, they take a report and start counting and watching how many complaints they get and hopefully one day when Aynga finally crumbles we will get a class action suit. Good Luck
PEOPLE THIS IS HOW ZYNGA IS RIGGED.AND HERE ARE THE CODES THAT THEY TEMPER WITH. AND THIS IS INSIDE INFO. SO DO NOT BUY ANY CHIPS FROM ZYNGA
//
// Module 0: main.js (main module)
//
var deck = new Deck(2);
function deal () {
doXXXXent.body.innerHTML = ”;
doXXXXent.body.appendChild(deck.back.toNode()).onclick=function(){
deck.shuffle();
deal();
};
for (var i = deck.cards.length; i–;)
doXXXXent.body.appendChild(deck.cards[i].toNode());
}
deal();
// Module 0 end.
},
function (require, module, exports) {
//
// Module 1 header: deck.h.js
//
var Card = require(2).Card;
var RNG = require(3).RNG;
var array = require(4),
shuffle = array.shuffle,
pushRand = array.pushRand;
exports.Deck = Deck;
//
// Module 1: deck.js
//
function Deck(jokers) {
var i, j;
this.jokers = jokers || 0;
this.back = new Card(this, 0);
this.cards = [];
this.cover = “”;
this.names = [‘h’, ‘c’, ‘d’, ‘s’, ‘j’];
this.suits = { h: “?”, c: “?”, d: “?”, s: “?”, j: “?” };
this.faces = { h: [“?”, “?”, “?”], c: [“?”, “?”, “?”], d: [“?”, “?”, “?”], s: [“?”, “?”, “?”], j: [“?”] };
for (i = this.names.length – 1; i–;) {
for (j = 14; –j;) {
pushRand(this.cards, new Card(this, j, this.names[i]), RNG);
}
}
for (i = -this.jokers – 1; ++i;) {
pushRand(this.cards, new Card(this, i, ‘j’), RNG);
}
}
Deck.prototype = {
toString: function() {
return ” + this.cards;
},
// shuffle cards
// en.wikipedia.org/wiki/Fisher%E2%80%93Yates_shuffle#The_modern_algorithm
shuffle: function() {
return shuffle(this.cards, RNG);
}
};
// Module 1 end.
},
function (require, module, exports) {
//
// Module 2 header: card.h.js
//
exports.Card = Card;
//
// Module 2: card.js
//
function Card(deck, value, suit) {
this.deck = deck;
this.value = value;
this.suit = suit;
}
Card.initted = 0;
// Make sure the suit glyphs aren’t so big that they bleed into each other.
// Use a dirty hack.
function checkScale(deck) {
if (Card.initted++) return;
var card = new Card(deck, 4, ‘c’),
node = card.toNode(true),
area = node.children[0].children[2],
glyph = area.children[0],
areaWidth, glyphWidth, maxGlyphWidth, fontSize;
doXXXXent.body.appendChild(node);
areaWidth = area.offsetWidth;
maxGlyphWidth = areaWidth / 2.5;
fontSize = 100;
glyph.style.fontSize = fontSize + ‘%’;
while (glyph.offsetWidth < maxGlyphWidth) {
glyph.style.fontSize = (fontSize += 5) + '%';
}
doXXXXent.body.removeChild(node);
doXXXXent.head.insertAdjacentHTML('beforeend',
'.card-spots {font-size:’+(fontSize-5)+’%}’);
card = new Card(deck, 13, ‘c’); // king of clubs
node = card.toNode(true);
area = node.children[0].children[2];
glyph = area.children[0];
doXXXXent.body.appendChild(node);
fontSize = 400;
glyph.style.width=”auto”;
while (glyph.offsetWidth < areaWidth) {
glyph.style.fontSize = (fontSize+=5) + '%';
}
doXXXXent.body.removeChild(node);
doXXXXent.head.insertAdjacentHTML('beforeend',
'.card-face {font-size:’+(fontSize-5)+’%}’);
}
// cheesy convenience function
function textDiv(textContent, className) {
var tmp = doXXXXent.createElement(‘div’);
if (className) tmp.className = className;
tmp.appendChild(doXXXXent.createTextNode(textContent));
return tmp;
}
Card.prototype = {
visible: false,
toString: function() {
return this.getSuitSymbol() + this.getAlpha();
},
// Make a pretty html card
toNode: function() {
var i = this.value,
tmp,
symbol = this.getSuitSymbol(),
alpha = this.getAlpha(),
spots = [],
outer = doXXXXent.createElement(‘div’),
spotArea = doXXXXent.createElement(‘div’),
label = doXXXXent.createElement(‘div’),
label2;
checkScale(this.deck);
// back of deck
if (i > 0) {
label.appendChild(textDiv(alpha, ‘card-corner-alpha’));
label.appendChild(textDiv(symbol, ‘card-corner-symbol’));
// numbered card
if (i < 11) {
spotArea.className = 'card-spots';
while (i–) {
spotArea.appendChild(textDiv(
symbol, 'card-spot card-spot-' + (this.value – i)
));
}
// face card
} else {
spotArea.className = 'card-face-outer';
spotArea.appendChild(textDiv(
this.deck.faces[this.suit][this.value – 11],
'card-face card-face-' + (this.value – i)
));
}
// joker
} else if (i < 0) {
spotArea.className = 'card-face-outer';
label.appendChild(textDiv(symbol, 'card-corner-symbol'));
label.appendChild(textDiv('J O K E R', 'card-corner-alpha'));
spotArea.appendChild(textDiv(
String.fromCharCode(
this.deck.faces[this.suit][0].charCodeAt(0) + this.value
),
'card-face card-face-j' + this.value
));
spotArea.appendChild(textDiv(
new Array(-this.value).join('.'), 'card-joker-counter'
));
}
label2 = label.cloneNode(true);
tmp = doXXXXent.createElement('div');
// card face
if (i) {
tmp.appendChild(label);
tmp.appendChild(label2);
tmp.className = 'card-inner';
// card back
} else {
tmp.appendChild(doXXXXent.createTextNode(this.deck.cover));
spotArea.className = 'card-back-logo';
spotArea.appendChild(tmp);
tmp = doXXXXent.createElement('div');
tmp.className = 'card-inner card-inner-back';
}
tmp.appendChild(spotArea);
outer.appendChild(tmp);
outer.className = 'card card-suit-' + this.suit + ' card-value-' + this.value;
label.className = 'card-corner card-corner-top';
label2.className = 'card-corner card-corner-bottom';
return outer;
},
getSuitSymbol: function() {
return this.deck.suits[this.suit];
},
getAlpha: function() {
return this.value < 1 ? this.value :
this.value == 1 ? 'A' :
this.value < 11 ? this.value :
['J', 'Q', 'K'][this.value – 11] || this.value;
}
};
// Module 2 end.
},
function (require, module, exports) {
//
// Module 3 header: rng.h.js
//
exports.RNG = RNG;
//
// Module 3: rng.js
//
// Frombaagoe.com/en/RandomMusings/javascript/
// Johannes Baagøe , 2010
function Mash() {
var n = 0xefc8249d;
var mash = function(data) {
data = data.toString();
for (var i = 0; i
Zynga Continues to violate the Internet Fraud protection act! There are so many problems with there poker site. They favor low levels, foreigners over high levels, Americans! I’ve on Zynag poker for 5 yrs & recently found out that they r being sued by there own people Stock Fraud! They have downsized there company while increasing there cash flow! I call that a JUNK Company! They have more then 3000 complaints against them on the Better Business Bureau mainly for fraud! They act like a bunch of 5yr olds refusing to take responsibility for there actions! they don’t care about the public anymore just the money! I asking for a Class Action Lawsuit against Zynga CORP!
Please do yourself & all of us a favor and report them!! Call the FTC @ 1-877-382-4357, they take a report and start counting and watching how many complaints they get and hopefully one day when Aynga finally crumbles we will get a class action suit. Good Luck
I have asked many times not to get email from Carol Kreitzer Dahlinger asking me to play Zynga games. She persists. I had better stop before I report it as harassment along with TWELVE emails back to her from me asking her to STOP.
You know what. I’m pretty sure they own Tinder too I I have a lot of complaints about that site too. We could just stage a protest outside the address and get heard.
I am not sure where my previous comment went so I am reporting it. I had over 3.5 million coins and was at level 171 on hit it rich when I received an error message and it all disappeared. To make it worse, I had paid for most of the coins with iTunes cards. I really like the games so I would be happy to have my balance and level restored. If that is not possible, I want a refund. I was on version 1.2.5055 when the error occurred this past week.
Don’t have a face book account and don’t want one
I hear ya laura zynga doesnt provide any support on hit it rich the slots spin nonstop if u play more than 5min and wizard of oz slots the 2hr coin bonus has been malfunctioning since the start of 2015 zynga must mean mediocre geeks in another language
That was on hit it rich version 1.2.5055
Why don’t you allow users to report abuse from other players? I have had offensive language from draw something player ABA1901
This player should be blocked, he/she was assigned randomly. I do not know the person.
Am upset that there is no mechanism to deal w hate.
Under the law Zynga can’t violate the freedom speech act! Zynga can’t control what people say.
I’ve lost over 300 million chips on zynga poker due to your new program changes these new programs have slowed the the game play but didnt slow the timer down …so I was being folded when I wanted to keep playing the hand ….what I dont get is why is a 3 billion dollor asset cvompany having so much trouble ..plus there is accually no way to contact anyone about the problems all you get is answering machines …I’ve been with zynga for 5 years I had chips taken without reimberstment now I’m just being robbed straight in my face without any care from zynga and I say robbed because I’ve spent money to get chips just to play a game that has worse odds then vegas
I spent over $100 to log 185k+ points and #1 position in the last event. I have not received the promised award dog yet, three weeks later. I have logged two complaints via the website. Zynga has recognized this almost universal problem with a brief statement on the game. Now here is mine. If I do not receive an immediate email with resolution I will file a Better Business Complaint. If that fails I will advertise for other players who feel similarly cheated to look at class action. Enough. Do not fail to grasp that I will spend more money gaining resolution than I have wasted on you services. If you are a new player, expect great promises to get your money but poor follow through on Zynga’s part.
I finally got the dog. Thank you. It is maddening when one spends a good deal of money and a great deal of time being successful only to be let down by poor programming and very slow follow up. I know that it is a business to you but one that requires fulfilling the promises made. You “no class action” change to your terms and conditions may give you better protection from legal action and force binding arbitration civilly, but in this state fraud, deceptive practices, and for the money invested – grand larceny are still very real potential actions criminally.
You guys are selling games that don’t work! and then you don’t do anything to reimburse us!
READ THIS F***ING E-MAIL
i’m loging an complent
your freaking farmville 2 country escape game is a peace of crap first you guys keep on adding thangs then take them away and then add again make up your minds and . ive been playing sence the very very first one came out and love the game but hate the stupid crap you guys pull on the game i’m disable and in bad health don’t need this kind of stress at all .. i play this game all day long ….. Please make an offline mod untill you get it fixed…
I was playing poker and checked my balance and ten million dollars is missing from my account that I play poker with…please investigate this and get back to me asap..I like this game a lot and I don’t want no issues with this account..
Please do yourself & all of us a favor and report them!! Call the FTC @ 1-877-382-4357, they take a report and start counting and watching how many complaints they get and hopefully one day when Zynga finally crumbles we will get a class action suit. Good Luck
Enough with the Damon video ads. I played WWF on aan IPad for awhile and paid for the application. Now I play on a Kindle and would buy it again if you made it available. I have made a conscious decision not to buy Geico insurance and will not watch the ads because I’m sick from them. Give it a break already.
Do these people ever to respond to anyone?
no–no wonder they’re doing so well!
Please do yourself & all of us a favor and report them!! Call the FTC @ 1-877-382-4357, they take a report and start counting and watching how many complaints they get and hopefully one day when Zynga finally crumbles we will get a class action suit. Good Luck
I have played FV for several years, i have never had a experience with support like i had today. This person never once addressed the problem I was in support chat for telling me how to and random and i better, then ask how can I help u and don’t answer for 10 min. If this is how ur going to let ur support team treat your players I will Quit……
It has been months of back and forth emails wondering if you will make Words With Friends compatible with my new android tablet. I have been assured that someone in the library I’ll look into my problem. So far uncorrected.
I have a Galaxy Note Pro 12.2 and the game won’t work properly. I have installed and reinstalled it 19 times. At best I have gotten 4 games out of it but once I close it, it wont reopen….often it crashes my screen to black before u close it.
Will you please address this issue and fix it?
Thank you for your response and action.
CDP
Dear Zynga,
I am hoping this will fall into the hands of someone who gives a damn about their loyal players. For two years players have been complaining of not being able to play Chefville due to constant refreshing of the page when it loads. Although my problem just started 4 Jul 14, I am feeling that no one cares if the problem has been going on this long. Also, I notice that the page for bug report submission was last updated on Feb 18, 2014. Another clue that no one at Zynga is paying attention to the player’s reports. I, as well as hundreds, if not more players love this game but cannot play. I would not put a product on the market that I did not wholly support and back with good customer service, why would you? It has been the millions of fans who have made millions of dollars for you and I don’t think that a little customer service and attention to how to improve your games is asking too much. I am tired of hearing the same regurgitated speech about switching browsers, emptying cache, updating flash players, and if that doesn’t work please let us know. It is not OUR computers Zynga, it is your servers. With millions of players I can expect and understand that sometimes servers crash or need to be taken down for maintenance but I can’t understand no one there being able to fix the glitch in our games. The people that work there should be computer experts and if they wrote the game they should know how to fix it. All we want in the Chefville community is to be able to play this game………TODAY!!!!
cafe world closing will never play zynga games again
In closing down Hidden Chronicles you have lost a player as I will not spend years of time building something only not to have it available anymore.
There is an artist out there whose work is to be commended by his/her outstanding attention to detail, making characters very expressive, and whose hard work and talent are obvious in the game of Wizard of Oz. The Wizard of Oz is loved and treasured by young and old alike. A new movie came out, which would also generate more interest in the game.
Because of this artists ability to give such wonderful personality to the characters, I grew attached to my munchkins. I visited my land while having my morning coffee every day for over a year, making it to level 44 and to the Scarecrow. This game had something for everyone, be it farming, building, fighting, target practice, or visiting other players lands. The most exciting was traveling the yellow brick road, anticipating meeting up with the Scarecrow, the Tin Man, and the Cowardly Lion. Also anticipated was getting to see what wonderful delights awaited us in Oz, thanks to the supremely talented artist who designed it.
I hear that the reason Zynga axed the beloved game, Wizard of Oz, is that they weren’t making enough money. I can tell you that I spent money on gems just to provide some support to the game, and I know others that did as well. I want to add that I would be very willing to pay for the download if that was needed. I see games going for $10 on the game app sites. I have never paid to download a game app before, but I would be happy to pay to download the Wizard of Oz game, even if that meant having to start the game over from scratch. There are a lot of people who want this game back. We aren’t interested in slots or violent mobster games. We loved Oz for it’s wholesomeness and nostalgia.
Please, bring back the Wizard of Oz. Have a brain-by this, I mean that you would make money by making it a paid app since a lot of people love this game and since there is a new Oz movie coming out, it would generate even more interest. Have a heart-by this, I mean that there are a lot of people who love this game, who depended on this game for stress relief and consider the loss of the game as a loss of a dear friend. You may not make tons of money, but I’m sure you would make enough. Muster up your courage by realizing you’ve hurt a lot of people and you need to make it right. Please Bring the Wizard of Oz game back.
I hope this message is heard and considered.
I agree with you the customer service is despicable! How does someone or group of people invent a game with such brilliant graphics etc then 1. Employ such a XXXXX and disgusting customer service and 2. Make sure there are so many ways for players to get pissed off with the game and 3. MOST IMPORTANTLY put so many bugs in the game that the end result is theft from the customer, with the main being lessening the paid for FVs claiming we’d bought a bushel we didn’t want! There must be a way to sue them for this, it wouldn’t be allowed in England!!
I have two letters to send one to the bbb office and one to the Federal Trade Commission.I have zyngas codes and how they temper with the codes.(no money) but i ask them to give me back my chips and they refuse.I will xpose zynga And they know i have the codes and they admited But it is hard to talk to retards
Hey where did the 5 star customer service go my game is broken and I submit tickets with out a response..
I have goats I did not purchase on my farm and cash missing. Customer Service is now 1 star calling the BBB and reporting you guys.
i have had trouble for days now . how come you people just dont care anymore what is happening on your games i have not been able to play farmville 2 properly for days because i cant open my game mail box. ive tried getting ahold of you guys but seems like nobody there cares
i have no clue what happened to my hold’em account on my mobile device but i need it fixed asap. I have logged on on a regular computer changed the e-mail address connected with the account and confirmed it still doesn’t work on mobile device. I have reset all my cache and coockies on the mobile device. I have un installed and re installed the game. Still doesn’t work i have sent in 2 tickets on this issue and still no help. i have 20 million chips on the account i can play if i have a regular computer but not if i use my mobile device. grrrrrrrrr please fix this issue
you are shutting down café world…I get it I stopped playing some time ago…too “friend” dependent. however, I really spent a lot of time and real world money and have almost 84 million dollars of in game coins not to mentions the thousands of coins spent for stoves, appliances etc…you asked us to pick a new game so I picked Farmville 2, I think you should, without hesitation transfer all my café world coins and the cost of my whole game to my Farmville 2 game account. I would also like the value of my original Farmville to be transferred to my Farmville 2 account, you should do this for every single player in all of your games. I would like to hear from you soon. thank you.
I have been doing this email thing with tech support for days. I want my fam back the way it was. I have made it simple and replied with EXACTLY what I had. I have been given something entirely different. I was given extra keys and coins which have now been taken away. I have spent HUNDREDS of dollars on your apps. I won’t touch the farm that was given to me to replace the one your update destroyed. I won’t play ANY of your games until this is fixed the way it should be. There is a way for someone to call out. India is civilized. You have phones. I have multiple disabilities and typing several times a day because the web developers have royally screwed up and won’t listen, is VERY PAINFUL. I’m dying. Not a joke or something I’m just saying. I’m housebound. I want my game fixed right. I specified what I had and people still can’t get it right. I need the 300K coins I was given and the 600 keys so I can buy the animals that have never been replaced. I am going to call EVERY consumer complaint line until this is resolved. There will be a formal FCC complaint. All I want is what I had. Why is it so difficult for Zynga to understand that? I want my prize ribbons, stamps, progress with my prized cow and sheep. I had 2 of every animal but only 1 pig. I’m getting tired of repeating myself. WTF does Zynga care? They got our money. I have asked for a call. This is hard for me. Zynga doesn’t care. PERIOD!
I agree with you the customer service is despicable! How does someone or group of people invent a game with such brilliant graphics etc then 1. Employ such a XXXXX and disgusting customer service and 2. Make sure there are so many ways for players to get pissed off with the game and 3. MOST IMPORTANTLY put so many bugs in the game that the end result is theft from the customer, with the main being lessening the paid for FVs claiming we’d bought a bushel we didn’t want! There must be a way to sue them for this, it wouldn’t be allowed in England!!
why am i have so much trouble loading farmville 2 for 3 days now it has not loaded and i am really fed up with this, can not even load the support page to get help this is not good you need to get it sorted out now
I would like to know why the blue-and-white balloons with the Star of David were removed from the hanging with friends store. I was going to get them and feel very insulted that they were taken down!! Is this another indication of raging antiSemitism again?!! Please don’t tell me your company, with your awesome ethos of social responsibility, is going to be a part of the Jew-bashing going on in places like the Ukraine and Middle East. I truly hope this is not a result of pressure from the blatantly propagandist BDS promoters! Thank you for your time and consideration in responding to this issue.
FarmVille 2 : I have been cut off from email support & live chat support;I don’t know if it was accidental or intentional. I discovered I’d been cut off after talking to a “chat supervisor; I’d just shown proof that I’m not getting XP for MASTERY KEYS [ not mastery points or “prized crops] He had mentioned other places to look for help “forums”, but thought nothing of it when he [ after seeing the vidio & admitting that he saw the problem ..that I wasn’t getting XP added to the XP total box or getting XP subtracted from XP needed to reach the next level box] he asked for access to my farm to investigate further. When he came back he offered me a lame excuse that XP was being added for “prized crops even though we couldn’t see it on our end. I have not done anything to deserve being cut off from premium services. I am a high level player who actually spends cash money on the game. CAN YOU HELP ME WITH THIS MATTER/S?? Plus,, if the development team can’t fix this problem with the software & tools they have I would like to ask ZYNGA to please provide them with more & updated equipment to better be able to fix glitches & bugs in the FarmVille 2 game & in the meantime have them monitor players farms the amount of XP they’ve earned & should be getting & level them up to the next level when they’ve actually earned enough XP & not just when the faulty counter decides it’s time. THANK YOU ZYNGA EXECUTIVES! PS. I would like to spend a lot more money on my FarmVille 2 game/ farm; but cannot justify doing so until these matters are fixed.
I have been treated like crap and haven’t been able to chat with anyone about the FarmVille phone app disaster. It wiped out tens of thousands of our games and they are throwing stuff together and sending it to us thinking it’s OK. I’ve spent HUNDREDS if dollars on their games. Not one penny more. They simply don’t care.
I TOTALLY agree with you!
ZYNGA IS A RIP-OFF. WHENEVER YOU WIN A CERTAIN AMOUNT OF POINTS THAT THEY FEEL ARE TOO MUCH LIKE 400,000. SOMETHING ALL OF THE SUDDEN GOES WRONG AND YOUR POINTS ARE REMOVED. THE CEO AND FOUNDER SHOULD BE HELD ACCOUNTABLE FOR ALLOW SUCH DIRTY WORK TO HAPPEN. THERE ARE THOUSAND UPON THOUSAND OF PLAYERS WHO HAVE EXPERIENCED THIS ISSUE AND NOTHING IS DONE ABOUT IT. WHEN YOU CALL THE SO CALLED OFFICE IN SAN FRAN YOU ARE TOLD TO GO TO THE SITE THAT DOES NOT HELP. OR WHEN YOU SELECT 5 FOR OPERATOR, SOME IGNORANT VOICE YOU CANNOT UNDERSTAND TELLS YOU TO LEAVE A MESSAGE AND THEN IT SAYS YOU CANNOT LEAVE A MESSAGE. THEREFORE I BELIEVE ZYNGA SHOULD BE SHUT DOWN. YES, I SAID IT..SHUT DOWN THIS ROBBING, STEALING, MONEY GRUBBING COMPANY.
They are all overseas. I agree with you 100%. Pincus is an ass for not responding and trying to make things right. He has our money. Why should he care? All we want is our stuff back. That isn’t asking for much.
I agree. The evil owners should be sued too.
Save your breath Johnni Noy. You can wait for ever and you will never get a reply.These people are a bunch of crookes who come up with scams like the above and honest people fall for them, and the crooks walk away with the money , laughing.
Suck it up folks, you’re dealing with a professonal crook here. No way are you going to win!
Are you the Zynga running a scam out of Malta? If so, please be advised that sooner rather than later, you will get caught and you will be prosecuted. The scam I am referring to is bidding on certain items. I did bid on a cell phone which I never received and was billed for it. Unlike you ,I paid for it and could not get them to return the money that they
stole frome me. If you are not the “Zynga” I am writing about, please reply and let me know.There is numerous complaints on another website about you and the cheating that you do. I hope when the authorities catch up with you, you get what you deserve, namely, 10 or 15 years in prison.
Ok Zynga there is my message you have the most idiots working there that I ever saw they love to block players and making a bad name for Zynga I told you long ago that you have some spies working there and no one ever believed me but look how many people have left in the last year because they were blocked by your idiots, you never give us any help you ignore the players, you seem to take every thing for granted but remember that we the players keeps you running those games, you ask how to improve your games well let me give you a good idea on how to improve your games first stop having idiots who cannot give a real answer to the players second get honest workers and last stop blocking the players and putting so many stupid adds on while we play the games
I do have zynga codes and how they temper with it for us to lose. one of zynga xcoworker gave me and XXXXX load of info love it.Now the Info is going to BBB office and the Federal Trade Commission.But don’t they have retards for support lmao
i am really fed up with zynga i can not log on the support page to get help and the is no other way to ask having trouble with farmville2 but stop playing if not sort and will tell other people to stop as well
I am so disgusted with Zynga & Facebook. It’s all a ripoff. No one answers any problems. No one fixes anything and worse, I can not get my money back. No more. SEC, Consumer Complaints, Atty General of CA here I come.
Your support system is the biggest joke in gaming. You are worse than a phone tree. No one can get any real help because everything gets routed to a web page that only other players are looking at. THERE IS NO REAL WAY TO REACH ANY HELP FOR ANY OF YOUR GAMES! The number of comments on this thread should be a wake up call that people are DESPERATELY trying to get technical help. Zynga as a company you really suck.
I just want you to know that I have spent hundreds of dollars in many of your games for the past few years. In closing Yoville you are stealing the product that I have paid you for. It is sad and disappointing that you would do that to people who have paid you money. Because of your poor decisions and mismanagement, I will no longer play any Zynga game (and I have spent lots of money on several of them).
Maybe you could reconsider the feelings of people around the world who feel cheated and disappointed by your practices. When you make choices like this it makes us wonder why purchase anything from you again because we can’t trust you. Also I am seriously outraged that I have no way to contact you personally regarding this issue!
ATT: Sales & Operation
Danlies INC ,
Food & Beverage company
Hello,
The purpose of this letter is to introduce myself and to get you acquainted with the services I have to offer your company.
M name is Sam , I am a sales representative at Danlies inc . and I have 5 years of experience helping software companies in the food and beverage sales in the Bay Area ( San Francisco )
We are a major distributor for A GRADE organic juices , organic bars , tea and chips. Some of our products include but not limited to;
1- Odwalla juice
2- Naked juice
3- Simply juice
4- Kamboucha
5- Sparkling juices
6- Itoen tea
7- Kettle chips
8- Kinder , kitkat & organic chocolates
9- Kind , clif and luna bars ,Etc…..
Our catalogue is ready upon request.
INFO ABOUT DANLIES INC ,
We take pride in the freshness of all our products. All our products are made from fresh natural material.
We understand the need for premier quality and nutritional value, and this is a key element in all our products.
Our beverages provide energy, protein, vitamin and lots more. Some have even shown to decrease the risk of cancer.
– We serve the bay area every day and we deliver our orders the next day of your order .
– No minimum orders
– We guarantee sales and we give credit if some products expired.
Sam ,
Danlies INC
EMAIL : Samehelgendy1@gmail.com
Cell Phone # 650 619 7052
Where exactly are you located? Is this another scam?
Ignore that everyone it’s a scam from Nigeria.
I cannot get ANY of your games to load on my computer. Can you fix this issue. I can get them to load on everyone else’s computers, except mine. I just wish the program was more user friendly to those well (honestly) with OLD slow computers!
I have tried contacting you regarding bugs on cityville. Since you stopped live tech help, it has been impossible to get anything fixed and until now since it is very bad, I stopped contacting. Now? there are too manyproblems!!!! Cannot access my inbox, cannot access free gifts, help, neighbors. etc. So, I cannot work on quests. Also when I click on people’s requests, the page that used to come up saying you have sent so and so a — and you get one too.. no longer comes up… On monorail and gondola, the icons not working(icons no longer appearing on anything else) so I cannot access to harvest and supply. With the new winter storage units, cannot access the ask neighbors to staff. I have never seen such a major mess up with your tech like this before. Also. I have been trying to add money since I purchased cards to buy things and that is not working!!!!! What is going on here? And why does no one respond to my emails for help?
Please could you find some buyer for Yoville! For God’s sakes what is happening over there that you are just going to disenfranchise a huge number of people from their delightful creations and relationships. SEEL THE YOVILLE MODULE! Don’t destroy it!
To the game creators and whom ever we reach in the Zynga community,
My name is Tawney Beaver. I have been a follower and player of several of your
games for many years. I’m going to be posting this message to your players forums, and
I’ll also be sending this message to your headquarters in San Francisco as I believe
that the gamers have some things we would like to get across. We need help. Plain and
simple. We all LOVE your games (especially chefville!) We have a large 1,000+ member
group just to help other chefville players. We, the gamers, have had long discussions
about the game. There are several issues that a majority of us feel are not being
addressed and its making gameplay nearly impossible.
#1: Goals are IMPOSSIBLE. We understand that your company has said before that we
don’t have to do the goals, just to ignore them… Then please let us ignore them.
Please give us the option to delete the goals, or please give us a way to
organize them so we can locate the goals were working on without having to go thru a
one-hundred page list of goals! One of our biggest problems is we are unable to play
the game because of the constant rollouts. Again, we know you guys say “we don’t have
to do them” but the game can’t take more and more, your rollouts are making it
impossible to get in game, there is just too much stuff to load!! Please, your players
are begging you, slow it down.
#2: We really need to be able to contact someone at zynga when we are having issues
we cannot solve ourselves. For example, I know SEVERAL player who have lost ChefCash
and can do nothing about it because we have no one to contact besides other players in
the players forums. I understand you might not have that kind of manpower, maybe just
allow us to email for these types of things that we need your assistance for? We need
to have the ability to contact your people with things we cannot fix ourselves.
#3: The techinical issues in game are becoming staggering, and a daily occurance.
There is not a day that goes by that your players don’t get an “oops refresh”. Again,
we believe this could be avoided simply by slowing down the amount of new goals you
give us, if you slow those down, more people might be able to play and enjoy the game.
#4: I cannot express this enough, please put more focus on fixing the games technical
issues, there is too much focus on new rollouts rather than fixing the games current
problems. The things we hear most often from neighbors are as follows…
*Inability to visit and/or delete neighbors, which is very important in gathering
of salt and pepper, some of the toughest things to find in game.
*Lack of space due to constant items we must have for rollouts. Making “seasonal”
or “short term” items non-permanent would help tremendously!
*The inability to address technical issues that arise in game which halts game
progress.
Let me end this with a couple of positive notes, we love your games. We really do. You
have an EXTREMELY loyal fanbase! You’ve brought people from around the world together,
and we appreciate all you do. These are just words from your players, who are hoping
that some improvements are made to make the game as fun as it should be. We know you
probably get 1,000’s of emails a day about your games, but we really hope this one
is taken to heart as it sums up what each and every player is begging for, a game we
can all play and enjoy again. We don’t ask too much, we are your loyal game players
and all we ask is for a little help to make this game playable again. I know that as
with any business, the bottom line is money, and I get that! But let me assure you,
if the items above are taken seriously and you are able to do something about the
game issues, I would GUARANTEE that you’d see an increase in revenue! Common
sense tells us that people will be more likely to spend money on a game that
works consistently and is properly maintained by the creators. This would truly be a
winner for everyone. My best regards and thank you for your time.
Thank you, Tawney Beaver, for your excellent letter to Zynga. I hope and pray that Zynga reads it
and takes action. I have played FarmVille for 5 years and we farmers have the exact issues you have stated. My boyfriend has played ChefVille for years and also has the same issues. I respect and appreciate how accurately and respectfully you have stated our issues and needs. Thank you for being the voice of thousands, if not millions. Again, I am really hoping your message is heard and they respond with positive action.
I have been playing Yoville for years now and to see it will end March 31 2014, this isnt right to the customers that invested hundreds in the game, and it is decided to end it all. It isnt right, to all of us. Why cant the game be converted to a newer updated Yoville where characters look better etc.. and have all the houses and items people have convert with it. You wouldnt loose customers that way, more than likely you’d gain more. However if this is the way that Zynga sees fit to do the customer then I along with thousands if not more will stop playing Zynga games.
YoVille is the number one game from all of those games out there. This gives us our creativity to decorate rooms, making new friends from all over the world, contests, games and the social. Pls don’t shut us out!
I am so angry about your closing yoville. I have acXXXXulated millions of coins, and have lots of yocash that can be spent, but what good will it do when you close the game. I will never support another zynga game in any way, shape or form. I think this is grossly unfair.
in the past when a problem arrived if you could not find a solution, you simply contacted support. Now you must contact the technical support team, Who are these so called tech support people and are they real?
Could you fix the bugs in DS2? I spent my time,$$$ and electricity not for glitch drawings. As the Zynga employers and employees, please look up the problem and don’t ignore players requests. Be responsible for Zynga’s reputation!!
I want to start by saying that I have been hooked on your games for a number of years. Yes, I am lucky to play for free via FaceBook however over the past year or so I have stopped playing most of your games. I am now only playing CityVille and FarmVille2 but I am ready to quit these last two as well. In the past, technical problems were handled within a reasonable period of time. Now, there is no way possible to reach your technical department. I had thought of joining the “paying” zynga program last year but with some of those negative comments I decided against it. If you would rather not have people playing your “free” games, then kindly let us know. I find it rather odd that in order to “make sure” Zynga sees my comments/complaints I should LIKE them on FaceBook, been there, done that when I began playing your games years ago.
I play Zynga poker on my iPad. The game has more bugs than a McDonald’s dumpster. It has been so bad that I keep a record of every game on an Excel spreadsheet. In the last week alone I have been shorted $13,500, $9,000 and another $9,000. (The last two both happened today (11/2/2013) for third place in a $5000 Sit & Go tournament. I’ve sent repeated complaints to Customer Service (which is a joke) and all I get are 3-4 auto-responses that say ‘HELP IS ON THE WAY’.
I don’t know who is working in customer service but they need to be O U T! And rather than the programmers spending time making little chat bubbles for the tables, THEY NEED TO BE GETTING THE BUGS OUT OF THE GAME!
My account was hacked all my chips were stolen and on top of being hacked my account gets banned out of nowhere for some b.s. violation 4 that I didn’t even do what kind security team is working for you guys? Customer support doesn’t even respond to me anymore I used to love this poker site now I’m a serious detractor.
The most unethical poker / game site on the internet is Zynga!! No Honor SOB’s Way too many honest sites to be using yours!!
Happy Black Jack is a great game. However, the hands are a little on the unrealistic side.
I have a really hard time believing that these are “random” deals. Way too many 5 card hands, and 4 card 21’s. Just not feasible!!
What is going on with Yoville? Lots of money spent, lots of unanswered questions. Why are we being left in the dark?! No Halloween?! Are we losing a game we love?
I am unable to play my Words With Friends Free app for the past week or so. Every time I try to play, the game either freezes or crashes. I have tried the fixes I found online and nothing is working. It is also impossible to reach customer service. What’s up? Please help me get this fixed as I really enjoy this game. Thank you!
I have been having problems with crafting items needed for construction of rides for quests. This is the second time I will lose out on the big prize because I keep getting messages that the game is connecting to the server and then refresh your page. I lost the prize for the bungee ride and am halfway done with the Halloween Kraken ride. I can’t craft the Pink Tentacle. Please fix this matter asap!!!!!! Time is running out.
WORDS WITH FRIENDS malfunction:
I ahve been unable to play for 3 days due to a new “fix” which shuts down the program after telling me cheerfully that it’s been “fixed” and just needs to restart.
This is sooo frustrating- I LOVED WWF.
The initial notice says:
“We’ve repaired an issue with your app that requires a restart. We’ll close the app for you- just relaunch it and you’ll be good to go!”
I do that and it pops up again after I try and make a move.
for 5 days every time i play poineer trail i loose every thing i do all my gift and every thing i collect gone my donkeys wont count and every mission comes back i have sent two emails to suport and still nothing is fixed please help me …
Playing the League: my mission will not complete I have several Benched Burros and Small Foalward.
the mission scrimmage and cookie chaos will not go away either
Can you please complete these ?
I have a multitude of neighbors that have dropped from playing the game can you please remove my neighbors , so I may re-invite them ?
Respectively
Sandra
Sir/madam i was hacked on august 23, 2013 11pm to august 24, 2013 7am..i wrote this to zynga supports but they have said they cannot give my chips back and no abnormalities happened to my account…i think they did not investigate it i already send some proof…sir/madam its not a joke to have..380m….i earned this 380m for playing fair no bingo…lile other one..i play safe..please help me get my 380m back….help your costumer sir not the hackers..
Regarding game support…I am writing because I attempt to explain a problem on your user support and when I hit SUBMIT I always get a “sorry we are experiencing problems” message…tried many times. So I will ask here in hopes you can help. I am playing Words With Friends. My user name is “Just Ellen,” your support page says you will do an “auto resign” after 11 days. I have two games pending that need to be removed. One is with Player 2 (75 days old) and one with Patty Knight ( over 11 days old). My email address is XXXXXX@msn.com. Please help. Love your games btw.
I have been away from Hidden Chronicles for 6+ months for personal reasons and on my return I find myself inundated with tasks to do, puzzles to make, lands to complete and my computer will not cope with it, let alone myself (I had a nervous breakdown), I would really like somebody to contact me to see if there is a way of sorting out my problems, I have sent e.mails, tweeted so many times I can’t remember and am still awaiting a response. I think it is really bad when a company as large as this does not have a customer service department.
i have been trying to get in touch with your customer service representatives i have sent email and i have been sending tweets for over 2 days and no one will respond to me; it is because i have lost all of my horseshoes yet again; this is not the first time
this time it is over 600 horse shoes in the pioneer trail game. i want some one to contact me right away i have left a message at the corporate headquarters recording system. it seems no one at zynga will even answer a telephone and will not respond to regular emails to customer support nor will they respond to my tweets. we are the consumers of your product and therefore the reason you even have a company or job. i expect immediate response . my phone number is 830-379-9515 my twitter is @jjefcolt
i would be interested in joining a group of individuals to begin a class action lawsuit against zynga; they effectively have stolen cash value money from me and many others they have taken away our ability to communicate with them and refuse to respond on the twitter account they now direct you too even though the games are played and sponsored on facebook they ignore their customer service request completely. if there is any attorney out there that would be interested in taking legal actions against zynga for their failure to perform please contact me right away. i am pretty sure this post will be deleted that is why i am also sending it to the editors of several us news papers and to the major broadcasting stations and other gaming sites as well as to as many of the zynga advertisers as possible. along with a whole host of other complaints that is actually costing there advertiser customer and money.
Zynga stole 500,000,000 chips off me in Ireland tonight.
Your comment is still up as of 8/19/13
I’m writing this email to CEO: Mark Pincus, CFO: Mark Vranesh, COO: David Y.Ko that I would like and offer Zynga to sponsor and to support one of Zynga’s biggest fan and player, I would like to show case my Poker skills live, supported and sponsored by of cause by Zynga, Inc. This opportunity to represent Zynga Inc on a larger scale by putting myself and Zynga Inc on a entirely new way of promoting Zynga Poker. The live games would be W.P.T, W.S.O.P, A.A.P.T circuits internationally, I’m willing to be a presentive of Zynga Inc. My out standing record remains as stated by not buying any zynga chips at all: 1st 90 chips to 189M, 2nd 100K to 20M, 3rd 100K to 13M, 13K to 125.5M, I would bust on those figures and start all over again each time, buying all tables I sit on max buy-in. As for the shoot out tournaments from memory I won it 3 to 4 times, this alone proves my poker skills and effects needed to play on a high level as a Zynga Inc representative internationally. It’ll be an honour if this opportunity became a reality, from your biggest and best player Johnni Noy. C.
My wife enjoys playing “Words with Friends” using the name ‘Bres Grace’…. or at least she did enjoy it. This morning at 2:30 am, she was playing a person named ‘zyngawf_54687395. She recieved a one-word message from this individual that was very vulgar…. since then she has not wanted to play. Please let me know if there is something you can do to remove this player from the game. This should not be allowed to happen. Thank you…. Don DeNike (BPExclusive)