ViaTalk was founded in 2005 in Clifton Park, New York, by current owner and CEO Brenden Brader. The company offers a VOIP service.
The company has grown substantially over the past few years, although exact numbers were not released by the company, it’s been estimated that with the closure of another VOIP company (Sunrocket) many customers turned to ViaTalk for their needs. The company is known for not outsourcing their customer service employees, while offering a diverse number of features, such as call recording, call forwarding, and enhanced voicemail.
ViaTalk has recently had their rating with the Better Business Bureau dropped to an F due to numerous complaints. ViaTalk claims that their new customers from Sunrocket overloaded their system, but they are working on solutions.
ViaTalk
ViaTalk was founded in 2005 in Clifton Park, New York, by current owner and CEO Brenden Brader. The company offers a VOIP service.
The company has grown substantially over the past few years, although exact numbers were not released by the company, it’s been estimated that with the closure of another VOIP company (Sunrocket) many customers turned to ViaTalk for their needs. The company is known for not outsourcing their customer service employees, while offering a diverse number of features, such as call recording, call forwarding, and enhanced voicemail.
ViaTalk has recently had their rating with the Better Business Bureau dropped to an F due to numerous complaints. ViaTalk claims that their new customers from Sunrocket overloaded their system, but they are working on solutions.
History
I have a good customer with Rent A Center in Cedar City, UT & have two items on contract. My problem is I have asked the employees to email my receipts for Dec. 2019 & Jan. 2020. Why is my email address on the contract & I have called them several to send my receipt to my email address?
May ViaTalk phone service went OUT this morning!!!! (1-703-451-XXXX) The 2 right greeen lights on the Linksys are on; the 2 left lights are OUT !!
I called your number (1-866-626-7150) and get a Verizon msg my call can’t be completed as dialed!!!
What’s the story??? Is ViaTalk no longer in business ???????
We found a better phone number for the corporate office. The site has been updated. Don’t forget to put a 1 before the area code.