Yahoo Corporate Office - Corporate Office HQ

Yahoo Corporate Office

How would you rate your experience with Yahoo ?

[Total: 43    Average: 1.7/5]

Yahoo Corporate Office Address

Yahoo! Inc.
701 1st Avenue
Sunnyvale, California 94089

Contact Yahoo

Phone Number: (408) 349-3300
Fax Number: (408) 349-3301
Email: Email Yahoo

Yahoo Facts

Founder: Jerry Yang and David Filo
Date Founded: 1994
Founding Location: Palo Alto, California
Number of Employees: 8500

Yahoo Executives

CEO: Thomas McInerney
CFO: Ken Goldman
COO: Henrique De Castro

Yahoo History

yahoo 5

Yahoo was founded in 1994 when Jerry Yang and David Filo created a website called Jerry’s Guide to the Web.

In 1995, the website was changed to the domain.

In 1996, the company went public.  The company continued to grow rapidly until the dot-com bubble burst in 2000.

In 2000, Yahoo began to use Google to power their search results.  In 2004, the company launched its own web search product.

In 2009, Carol Bartz replaced Yang as CEO.  She was fired in 2011.

In 2012, Marissa Mayer, a former Google executive, was hired as CEO.

In 2013, Yahoo acquired Snip it and Tumblr.  yahoo 1

Yahoo was one of the highest-read news and media websites, with more than 7 billion views per mont. This made Yahoo the sixth most visited website globally in 2016.

In September of 2016, Yahoo disclosed that there had been a data breach that occurred in late 2014, in which information associated with at least 500 million user accounts. This remains one of the largest breaches reported to date. Many users were more angry that Yahoo failed to disclose this issue for almost two years, than the actual breach itself. In October of 2017, Oath announced that the breach had been worse than originally believed and that ALL Yahoo users had been affected. yahoo 3

In 2017, Verizon acquired Yahoo for $4.8 billion. Verizon already owns AOL and plans to merge the two websites into a new company called Oath. It is unknown if company headquarters will remain in Sunnyvale, California. Yahoo is now a web services provider that is wholly owned by Verizon through its subsidiary Oath, Inc.

Former CEO Marissa Mayer will step down and Verizon CEO Thomas McInerney will lead the newly formed company.

The core of Yahoo, minus the Internet website, will now be traded on the NASDAQ under the name Altaba. The new ticker symbol is AABA.

yahoo 2



Yahoo FAQs

Question 1: What is the phone number for Yahoo?
Answer 1: The phone number for Yahoo is (408) 349-3300.

Question 2: Who is the CEO of Yahoo?
Answer 2: The CEO of Yahoo is Thomas McInerney.

Question 3: Who founded Yahoo?
Answer 3: Yahoo was founded by Jerry Yang and David Filo in 1994.

{ 244 comments… read them below or add one }

zvodno November 13, 2018 at 8:42 am

i prefer desktop version by using my yahoo mail on my phone. WHERE is the button to change it.

(does yahoo make it possible to leave mobile version at the phone at all and to get desktop version like google do on gmail for instance.)

you can explain it to me on phone no. 003867061XXXX, too – instead answer on my zvodno@, if you prefer that.

thanks a lot in advice for answer my question.


Iain Williamson October 28, 2018 at 2:55 pm

I am very disappointed with the new “themes” prepared by your geeks with very little consideration for loyal users. I have absolutely no interest in applying all their stupid colors but I do want to be able to block inbox messages and spammers from sending me umpteen repeat messages about Viagra or some stupid bimbos who want to spend the night with me. Please smarten up and do something about this–restore the block future messages option. Your partner, Rogers, seems to be incapable of doing anything. Hopefully, you can, because I want to eliminate these messages on your server to prevent my computer from being infected with malware, ransomware or other material. Thank you in advance.
FYI: I will be writing about this in the 2019-2020 editions of my Start-up and Business Guides (
Iain Williamson
Productive Publications, Toronto
Email: productivepublications@
TEL: 416-483-XXXX
FAX: 416-322-XXXX


JACQUELINE MILLER October 4, 2018 at 8:09 pm

I’ve tried for 2 consecutive days for a minimum of 6 hours per day and is still unable to speak with someone in regard to my YAHOO account. I’ve been transferred to at least of 4 countries attempting to understand the customer service reps. All I’d like is someone to speak with that I can understand what they are saying.
This is quite disappointing and disturbing.


LT August 30, 2018 at 2:24 pm

I am more than extremely disappointed with Yahoo. We have been with yahoo for years and at first it was a great company with very good representatives who worked with you when you had issues. After they bought in another company to manage their websites everything fell apart. Over the years it has been impossible to contact a representative or get a response if you send an email. We have a web site that I wanted to renew for another calendar year. Concerns that I wanted to address with the company that does the web sites cannot be addressed because you no longer have the ability to speak to an representative or technical support person. We will be moving our web site to another company that offers tech support, provides people who will work with you. Yahoo and their web management company should face legal disciplinary punishment. If they are going to offer a service they should be legally responsible to make sure that their customers get all of the benefits that are due them. This should be a nation-wide or world-wide campaign against Yahoo, their board members and investors. Maybe they will do better if the world knows how pathetic they are. To you at Yahoo and your website company ask yourselves why should companies, including non-profit organizations continue to renew your memberships when they can get absolutely no support from you. You should be ashamed.


Tom Maddox August 21, 2018 at 8:28 pm

I want you to know that I will do everything I can to get rid of every bit of Yahoo on every computer and device that I own and will do my best to get others to do the same. How dare you come into my life and take over my search engines with your Yahoo Crap. I have a lot better things to do in lofe than keep deleting your lousy search engine that hijacked into the search engines I wish to use. No Wonder you are going under and I will do what ever I can to help that along.

Poorest business move you could have done. I hope they find this illegal and shut you down.


Fred Petralia August 2, 2018 at 4:14 pm

How do I close my yahoo account ? I have had an account with Yahoo since the 90s and have had enough. Yahoo news has moved so far to the left in politics that it can no longer be considered real news. Closing my account today after reading the most recent rant from former Time Magazine and current yahoo employee Matt Bai.
Good bye Yahoo.


joy norman June 23, 2018 at 8:26 pm

I received a account key from a phone number 361-402-XXXXX. Is this a legit yahoo phone number or a hacker?


Sandie Jerard June 13, 2018 at 9:15 am

Your news coverage is like a rag magazine, very bias, and not interesting. Be a leader not a follower it just makes you look weak.


Carl Stanton May 7, 2018 at 4:14 pm

I can remember when Yahoo started, it has now turned into Trash !


Christian Holley May 1, 2018 at 5:21 pm

Yahoo –

Please give me a call. I have 2 yahoo emails that I have been locked out due to getting a new cell phone without updating my settings. My cell number is (219) 929-XXXXX. I need to reset passwords because my cell phone number is not current.

Christian Holley


DALE YOUNG April 20, 2018 at 8:47 am

GOODBY YANG & FILO! I’m hoping Verizon has the good sense to change the politics of Yahoo, or OATH, but Yahoo caused the utterance of many oaths each time connected. You won’t be missed.


james hammers March 14, 2018 at 12:22 am








Rezaul Amin February 18, 2018 at 10:57 pm

Bangla Web Addition

Dear Sir/Madam,

I am a Bangladeshi freelance journalist, researcher, social activist. I am requesting your organization to promote your web addition in Bangla (Bengali).

It is perhaps the only language on the basis of which an independent state was created (Bangladesh). At present, in terms of the number of native speakers in any language; Bangla is the 7th and more than 250 million people speaking Bangla. According to one statistic in 2050 the number of its speaker will in the age group between 14 to 25 rises into 316 million.
Bangla is the state language of Bangladesh and one of the 18 language listed in the Indian constitution. Also 2002 Sierra Leone declares Bangla one of their state languages.

Moreover Bangla is the only language on the earth for which its speakers late their life and UN declare 21st February on the International Mother Language Day. This day was introduced by the UNESCO in recognition of the sanctity and preservation of all vernacular language in the world. This event began being observed from 21st February 2000 throughout the world.
Bangladesh, India, UK, Portugal, Japan, Australia have already build Shaheed Minar (Language Moment) in honor of language martyrs and mother tongue of all other nation and ethnic. A similar monument is going to build in many countries in the world.
A large number of Bangla speaking people live in different parts of the world; including your country. At present the national radio of UK, USA, Germany, Italy, Iran, China, Japan, Russia, Egypt have already broadcasting Bangla programs.

Please promote your web addition in Bangla. The Bangla web addition in your media will help build strong relationship between two different cultures.

Rezaul Amin



deane February 2, 2018 at 8:35 pm

I am disappointed in Yahoo articles as I have been with your site since its inception or close to it. I am now done with your company as my main page or any page. The site has become extremely biased printing nothing but negative articles about items that should be positive. You have nothing nice to say about our President who has done nothing but bring positive results on our economy. Yet your articles push the negative and dont give him the praise he should receive. I am sorry for your company as you will lose in the end. Goodbye Yahoo..


steve December 11, 2017 at 3:26 am

Notice to Yahoo mail management:

What the F*** has happened to Yahoo mail?!

Trying to FORCE ones to pay by reducing all the feature, like setting number of lines shown at a time, determining the number selected by check boxes etc. etc. MAKING this functionally unusable for the DISABLE ..I am disabled senior!

CLASSICISM?! Yes, T. Jefferson, J. Kennedy, M.L.K., F. D. Roosevelt, and Orwell all AGREE! Our classism exist and DRIVEN by CORPORATISM

Yahoo, 98% is SPAM, local ads even worse hardly worth offering PAYMENT! But this aspect of CORPORATE FASCISM is now not even FREE?!

Being a poverty/disability advocate where fortunately Facebook and Google+ are still free! I have twelve groups/pages in FB, and blog on FB & Google both. BOTH this and your reply will be posted on all locations, as well as my immediate Huntington’s groups for a possible class-action case.

So sad, seems lawsuits are the ONLY way to have a piece of the SO-CALLED, “American Dream” and while classism violates my right to the pursuit of my happiness THAT has to be a Supreme Court case Case for my disabilities, will be more immediate!


Stephen L. Johnson


Gerry Schauer October 30, 2017 at 7:22 pm

My email was merged with a few years back following the AT&T acquisition. Now I cannot access my yahoo email or unmerge from sbcglobal. and there is no information, instructions, or help. Error “Server Connection Closed”. It’s not an ATT problem. Yahoo, I’ve had your email since the mid 90’s is this where it ends? Frustrated with your disregard for your loyal customers.


Cynthia Fitzmaurice September 30, 2017 at 2:00 am

So I am told that I have been hacked by Russia and Iran and now I need to pay for a service to secure my account between $300.00 and $500.00 and that my entire system is not secure. Call my internet provider AT&T and they reset my password and said we are done. Call back to see why there is a different answer and got yelled at and hung up on by customer support by a Peter Smith at 888-926-9725 extension 49. I have never spoke to a more rude person that made your entire company seem like a scam. I spoke to others that helped but I think your companies true colors showed through. I NO LONGER want to do business with this company if you can’t do better than who I spoke to tonight


Fritz VanDolah September 19, 2017 at 9:52 pm

complaint 0n1..when people are frustrated and lack trust in yahoo anyway, why can we not speak to a repredentative thays doesent speak broken english so we can have a conversation??????Does yahoo employ ANYONE like that>>>>. my yahoo acct is messed up, I have been on the phone this evening for over three(3) hours and have gotton nothing accomplished, even been asked for money to repair my acct???? You time me out after about 45 seconds, you keep not letting me into my acct, I have changed my password five times at your request! I you say i have been hacked!!!! and?????? you send me password changing numbers on an email acct not even associated with yahoo????? It doesent look like you can or will help……guess i amoff to social media, and the U.S. Government, and the attorney generals office!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


MIKE N September 18, 2017 at 1:00 pm

Gone are the days when I could just go to your web browser to receive news. now, I USED to go to only to see news stories played out the way your corporation would like us all to think. I am done using Yahoo and will do my best to convenience friends and family that they too should avoid your browser until such time(if ever), you simply show unbiased news. according to your content, republicans, police, military, southerners and anyone with a moderate amount of money or more is evil and should have their rights taken away.

Yahoo have become exactly what is wrong with America, the only opinion that counts is theirs.

Good Bye and good riddance.


Samuel Meeker September 13, 2017 at 4:10 am

Email for fraud, a new benchmark in malleable messages for the new man. A benchmark in ineptitude and total failure. The manner they care for their customers you could expect to be in a Chinese Prison with healthy kidneys. Continuing the legacy of complete abdication of morality in favor of bad PR and shoddy graphics. Yahoo for what? For your IDENTITY is perhaps in the grasp of an employee in the depths of Ricin Meth binge….


Jim September 1, 2017 at 11:03 am

Hi, Your site has a lot of negative pop ups. It also has way to much advertisements. Things are blinking and Videos running. And lot of bogus ads/pop ups. I know you make money by selling to anyone that wants to put garbage on the site. But Give us the option of taking all that off. How nice it would be if a punch in a look up and that is all I would see.
To much garbage!


sylvia antonier scher August 31, 2017 at 1:17 pm

Whenever I attempt to print an e-mail message sent to me at the above site a large ad (from a company in which I have no interest) blocks out the e-mail message that I need.

Why should any third party be allowed to disrupt my personal mail and prevent me from getting a hard copy of the message?


Kevin August 7, 2017 at 2:53 pm

Your website is NOT transferring to the next website when you click read story in any articles. It just transfers back to the Yahoo home page.


Mike September 1, 2017 at 6:46 pm

I have the same problem when I read an article and get to the bottom the box say’s to ‘read more’ I click on it and it takes me to a completely new home page. Not a continuation of the article.


Juli July 18, 2017 at 1:18 pm

I have been lock out of my e mail. Yahoo will not do noting about it . All i need to rest my password and recovery info


Angie September 13, 2017 at 4:43 pm

I have the same issue were you able to resolve it?


TERRY WARD July 10, 2017 at 10:05 am

Yahoo may as well be a propaganda Company for the Russian and Chinese regimes; because Yahoo you are doing their dirty work for these Nations by spouting rhetoric that supports a weak military, Yahoo supports the Democrats who are nothing but a Communists Platform, they also support making working people pay for Bums and Drug addicts Welfare and Free Health Care; and our Government Spending itself into oblivion!
In summary Yahoo’s intentions has all the marks of a Communist ran outlet here too Poison our youth’s minds too fall right into the Communist hands!
Our Nations people needs too wake-up and Boycott Communist Platforms like YAHOO.


Rebecca Hare August 16, 2017 at 10:30 pm

I guess thats why 90% of the hacks on yahoo are from russia. I got it straight from their mouth when I called to try to recovery my yahoo email after it was locked from a russian hack attempt.

Even after providing all the correct information, they STILL won’t let me back in my own email.


Geo July 7, 2017 at 11:46 am

I would not call this a complaint but rather an observation. I started exploring and found some very positive news on “so called fscist news sites”. It wasnt some jack booted idiots running around but it was about people chearing the United States and chearing the President where Angela Merkel had met Donald Trump. No Riots but chearing and almost adulation of him had broke out. Funny thing is the news headlines were all about Donalds negative polls and riots breaking out against him. Makes me wonder if yahoo is fake just like the other news agencies. Maybe the proper spelling of YAHOO is PRAVDA.


Larry Weisgal July 1, 2017 at 3:49 pm

I am trying to submit a recover email request, but I keep getting an error message indicating the prepopulated Yahoo ID and the Yahoo ID I am logged in under don’t match. I only have 1 Yahoo ID, so I don’t understand how these things don’t match. If I can’t get my recover email request submitted soon, I will not be able to recover them. There is no answer in the Yahoo Help Center for this problem.


Yetive Sims July 15, 2017 at 5:52 pm

Please help me recover my account and information.
Nothing works that your website suggests to do
My login info doesn’t match and I know it has been hacked.
What is a person supposed to do?

Yetive sims


Sharabi June 28, 2017 at 2:43 am

I have very important email I need to get a hold of court ordered .. I need to get into my account I’ve been trying 4 years now.. why did they charge my password then request for the new one from me. I’ve sent countless emails to y’all always redirecting me back to the same customer service page


Andrew Blackmun June 26, 2017 at 2:32 pm

This complaint isnt for public interest, Fed. Cri. Proc., title 39, yahoo, please email at


John June 23, 2017 at 8:41 am

How do we get rid of the annoying videos that appear when we open our email account? How do we get rid of the annoying advertising that appear when we open our email account?


Frederick Alan starnes June 22, 2017 at 8:32 am

Hello. I have a email under the user ID of fstarnes01 at I don’t have the old cell phone or that email from Sprint any more the old cell number 215989XXXXX or that please help I need password for fstarnes01 at m new phone number is. 267398XXXXX name.. Alan also have email fstarnes55 at


Debbie June 20, 2017 at 4:34 pm

You people need to check the ads that are being posted on your site as that fake Firefox update has popped up a number of times when I’m on your site! Some people may trust it because it’s on your site so therefore you are responsible if people are getting their computer infected and it’s your job to check the ads people are posting on your site!


Michael Boyd June 15, 2017 at 8:45 am

On Tuesday 6-6, I called customer care and requested that my account be cancelled. The csr said okay and told me I would receive a phone call confirming the cancellation within twelve hours. I received no call.
The next day, I logged into my account (which I shouldn’t have been able to do) and then called customer care again. The csr had such a strong accent that I couldn’t understand him, so I told him that I would call the next day during business hours. He hung up on me.
The next day, I called customer care a third time and the csr I spoke to told me that he couldn’t cancel my account because there were charges against it. Naturally, I got upset and asked what the charges were for and was told that they were related to changes to my password including the two step verification. I became even more upset and threatened to call the FTC. He hung up on me.
In the first place, Yahoo mail TOLD me to change my password when the major hack occurred earlier this year. I also added the two step verification shortly thereafter.
Secondly, at no time and with no form of communication have I ever been made aware of any charges against my account.
I still want to cancel my account and await a response informing me of said cancellation even if it includes a DETAILED bill of the aforementioned charges.
Thank you.


SUCKS June 12, 2017 at 5:09 pm

Yahoo email has become unusable. It freezes and eats memory. This is by design so that you are forced to stay on the page long are see more rotten advertising

Stop using this rotten corprate criminal company and tell it’s rotten CEO Thomas McInerney to get cancer and suffer in agony, Yahoo is now mobbed up with Verizon.


Stephen May 30, 2017 at 9:13 am

The blatant pushing of a liberal agenda at Yahoo is breathtaking. Are you supposed to be a news organization? Talk about FAKE NEWS!!!!!!


Jamsine May 28, 2017 at 7:54 pm

Is this TRUE???? Is YAHOO closing down? I just heard on the radio that YAHOO is closing its EMAIL. I am very concerned since I trust everything in it. Tell me what is going on?


William Nichols May 28, 2017 at 7:34 pm

I was having problem signing into my yahoo email, i call the number to help. They hung up on me 3 times before he hung up the last time he said the supervisor was too busy to help me and my phone needed windows to be able to get in my account. It does not need that. They don’t understand English very good. William


Liz roger May 14, 2017 at 4:29 pm

Please help me to recover my email account.
I lost my fone and my old mobile number has been terminated since i moved here in US i dont have alternate email address as well… please help me because my emails are very important..


MontieR May 1, 2017 at 6:39 pm

Thank you yahoo for COMPLETELY screwing your entire private email system. Your disreguard for ANY customer service is a big joke. I hope a hostile takeover happens to you and your entire staff get laid off. Any company that discontinues ALL reasonable customer service deserves bankruptcy.


Daniel Thyr March 23, 2017 at 5:45 pm


Lame Brain, retarded!


Jasmine March 21, 2017 at 9:06 pm




Amy Croushore March 16, 2017 at 3:14 am

I have a question about the ethics of writers, such as Yahoo’s Tim Brown, who write columns railing against players who have behaved badly, when he cheated on his wife for nearly 10 years.

People like Brown affect the income of the players/managers/owners that they write about. It seems in that instance that they should at least hold up under the same standard.

Is there a place to discuss these issues?


lori March 15, 2017 at 10:11 am

Dear Yahoo Corporate Office:

There are individuals considering filing a suit against Yahoo for the routine publishing of Bait and Switch /False Advertising articles. One example is the article on “Tom Brady Investigated” which is really a false bait and switch advertisement for health supplements. This tactic is used to get the user to click on the ad only to find that the content is not what is described in the title and is really a sales advertisement. Citizens of the US are tired of sites who deliberately promote Fake News and false advertising. This is Gaslighting and Bait and Switch.


Grace April 24, 2017 at 4:44 am

You go girl !!
I’m sick and tired of their tactics too. They use celebrity names and elude that something bad has happened to them, only to find out they want to sell face cream. What a racket !

Their latest thing was to change the finance portfolio page. It makes them happy, but it doesn’t make their customers happy. I’ve been using Yahoo since they began and they always F%@*! their customers.


Alisha green February 18, 2017 at 7:22 pm

Does anyone ever get a response back.


CATHY HEAP February 15, 2017 at 1:14 am



Ranjit Rana March 21, 2017 at 8:02 pm

Unit 1/25 Hackney Road

Hackney SA 5069

Wednesday, March 22, 2017

Yahoo! Inc.

c/o Corporate Secretary

701 First Avenue

Sunnyvale, CA 94089

CorporateSecretary at

Re: Take down and concerns notice per s. 14 (2) (a) of the Defamation Act 2005 (SA).

Dear Sir/Madam

I am seeking you to takedown all defamatory comments (i.e. which are false and/or inaccurate) by Darda and Nina Gregurev duo, who are residents of Adelaide, South Australia. You can do your own search on my name “Ranjit Shamsher Jung Bahadur Rana, stalker, cyberstalker” and much more. Refer to and search the case Rana v Google Australia Pty Ltd [2013] FCA 60 at [8] and [11]: (Stalker Ranjit Rana) (Nina Gregurev Google Profile) (Darda Gregurev Google Profile)

….and much more.

I ask you to take down all things linked to my good name based on your several search engines be they and/or and related to your autocomplete programs immediately.

I am satisfied that your search engines have now ties with yahoo search engines. Because of this notice from your organisation:

Bing is a web search engine owned and operated by Microsoft. The service has its origins in Microsoft’s previous search engines: MSN Search, Windows Live Search and later Live Search. Bing provides a variety of search services, including web, video, image and map search products. It uses the ASP.NET programming language and follows the design principles of Microsoft’s “Metro” design language.

Bing, Microsoft’s replacement for Live Search, was unveiled by Microsoft CEO Steve Ballmer on May 28, 2009, at the All Things Digital conference in San Diego, California, for release on June 1, 2009. Notable new features at the time included the listing of search suggestions while queries are entered and a list of related searches (called “Explore pane”) based on semantic technology from Powerset, which Microsoft had acquired in 2008.

In July 2009, Microsoft and Yahoo! announced a deal in which Bing would power Yahoo! Search. All Yahoo! Search global customers and partners made the transition by early 2012. The deal was altered in 2015, meaning Yahoo! was only required to use Bing for a “majority” of searches.

In October 2011, Microsoft stated that they were working on new back-end search infrastructure with the goal of delivering faster and slightly more relevant search results for users. Known as “Tiger”, the new index-serving technology had been incorporated into Bing globally since August that year. In May 2012, Microsoft announced another redesign of its search engine that includes “Sidebar”, a social feature that searches users’ social networks for information relevant to the search query.

As of November 2015, Bing is the second largest search engine in the US with a query volume of 20.9%, behind Google on 63.9%. Yahoo! Search, which Bing largely powers, has 12.5%.

I will allow you 120 days from now to do as what has occurred per the case of Rana v Google Inc [2016] FCA 461 at [44]. The case of Duffy v Google Inc [2015] SASC 170 is conclusive in the matter in issues I have now legally put you on notice.

I hope to hear from you soon.

Yours truly,

Ranjit Rana

 Show original message


Kenneth chow December 5, 2017 at 7:58 pm

I tried to log on my yahoo email account for the last three months due to password issue.
Every time I try to log on, it said the password is not right, I want to change the password, yahoo send me the secret code then I applied to yahoo mail password it took me to Verizon site ask me to log Verizon with password which I don’t even remember I had account with Verizon. It always back and force between Yahoo and Verizon, never get resolved the password issue. I still can not log on Yahoo mail account. The worst thing is I can not get help Yahoo or Verizon, no customer support for either email.
I called Yahoo headquarter office, the operator told there is no tech support personnel on phone support no phone numbers either, I can not believe that, all she said is to log on to find way to resolve the log on problem by myself.
I don’t want give it up, hope some body out there with the similar case can help me out.


Rick McDaniel January 27, 2017 at 8:27 am

Nothing on Yahoo groups is accessible. Yahoo does nothing to maintain their sites. It is time to move on to another service, to be able to stay in touch with my groups. Yahoo appears to have been sold off, and in doing so, Yahoo Groups has been killed.


DZ January 16, 2017 at 5:15 pm

I need to recover my password, please provide the location of the form you offered for us to complete in this situation in your voice message – It’s will be very helpful not just for me but for hundreds others who need it as well.
My email was hacked, I believe, and it’s not my fault – I don’t want any one to use my email but me. I have plenty of email with my mane in it, so it will be easy for you to confirm that i’m the true user. I have been using this email for more than 5 year and it has very sensitive info and i do need as as possible.
Thank you – please email me at my email provided


Monique January 16, 2017 at 2:54 pm

Please could you URGENTLY provide me with a valid email address for technical support.


Thomas Anderson January 30, 2018 at 3:30 pm

Having attempted communication at various telephone numbers, email addresses, websites and even companies [OATH / YAHOO], I must presume that any unusual inquiry will be evaded. Must an attorney intervene?


Yolanda Giles January 16, 2017 at 12:02 pm

I have gotten a new number and I forgot my yahoo password and I need for the code to come to my new number.


Judith Hooter January 16, 2017 at 8:48 am

I need help getting into my account. I changed my information because of the security breech. Now I am not receiving my emails and it won’t recognize my default email or my phone number. My yahoo email was jay_bayone at Why is there no customer service phone number to get live assistance instead of the fraud numbers? Please contact me at my default email above. Or supply me with a customer service #. Thank you


rich January 19, 2017 at 2:44 pm

every week you email me my email is being accessed offsite. you ever gonna tell me from where or who?????


gaba bat January 11, 2017 at 3:20 pm

please help me with my reset my passwerd thanks


bat gabai January 11, 2017 at 2:33 pm

Hi! can you please help me please I need my email back please thanks


bat gabai January 11, 2017 at 2:04 am

please help me to recover my passwerd for my gabaibat at I much have my email I much all my info I need to get paid from my woek but I do not have the woek peaper please help I have all my 20 y off info phto email duc so mcuh more I begging you please help I send email to yahoo care I uesed yahoo center care but nthing help I do not remamber my #2 scurity questin please help please I need all my info for my work I am with work now I much have this email please thanks for your time


Jose M Cruz January 10, 2017 at 5:55 pm

I was having an issue with my email at the above email. I could not get to my email and ended up contacting tech support and I assume they worked for yahoo. I finally waited 12 hours and was able to get my mail and in the mean time the tech support office I assume Pakistan or India charged me $149.99. I have been contacted by them ever day at least two to three times a day because they need me to complete an email to close out the case. The problem is I never receive their mail and I am getting frustrated with them contacting me about this issue everyday. Had I knowed this I would never contacted tech support. Like I said I waited 12 hours and I corrected the problem my self


gaba bat January 10, 2017 at 1:26 pm



gabau bat January 10, 2017 at 1:12 pm

HI! I need help to reset my PASSWERD I my email gabaibat at u TRIED TO GET HELP FROM YAHOO HELP CANTER please I am unable to remamber my # 2 seurity questions I know the first but not the #2 one I ahve this email for almost 20 y all my info now I am not working I jsut can not all my info in my gabaibat at


Leonard Owens January 8, 2017 at 6:03 pm

Disappointed with yahoo I have a problem my account was hacked and you people won’t help nor do you have anything or any contact for me to call yahoo does not care about their customers I could lose very important info


Tim Allen January 1, 2017 at 11:16 am

Would your company stop all the bullship you promote on our new president! We are sick of it ! If you don’t i am deleting yahoo for good !!!! Say something positive for a change ! Get over it ! Trump is OUR president and quit crying about it !!!


David Hunter January 5, 2017 at 11:27 am

First, yes I am a hunter and a male, hence the moniker.
Second is my Complaint against Yahoo that requires, maybe, legal action. Anything they disagree with because it is not Super Liberal or they oppose the topic regardless of the Factual Truth the Yahoo uses CENSORSHIP totally. This is an outcome of Decades of Super Liberal Universities and Colleges fostering their own Personal Super Liberal Agendas to the complete Stifling of TRUTH, stifling of intelligent discourse, and in general refusing to allow the intelligent exchange of ideas that contradict their own Super Liberal Agenda, which of course they will object as nonsense but none-the-less is 100% True.
Third, this has been on the Real News just yesterday, 1-4-17, which this very institution will also heavily Object to because it is the TRUTH. The Super Liberal North East USA and CA Universities and Colleges have for decades promoted their own Super Liberal Agenda, by hiring Super Liberal Professors, to the Exclusion of Conservative Values and Intellect by this percentage: N. E. USA and CA Universities-Colleges Liberal vs Conservative Exchange of Ideas at (28) % to (1) % and this is the Fight that finally came about in this Election Fight of 2016. Thank God for the Wisdom of our Fore Fathers and their implementation of the Electoral College or we would all be ruled by the largest cities and totally misrepresented across the entire USA. This is what is now going on in all the Super Mainstream News Media that being ABC, which now owns a huge chunk of YAHOO, CBS, NBC, CNN and PBS. You will not hear the TRUTH out of these organizations. They want you to believe that anything Not Said by them are LIES and this is just not so. There is a good deal of Honesty out there if you know where to look for it; but, once again, these organizations will do all they can to Block you finding these other sources so you need to do some legitimate searching on your own. Get off the video games and actually learn to Read and Do Your Own research. Yahoo does all it can now to CENSOR Totally any discourse intellectually and any exchange of or with Conservative Postings. Yahoo nor the other Mainstream Media will allow any postings about the topic of Black Racist Organizations, nor about their own Black Militant Advocating to Kill Our Police Officers as BLM and other Black Militant Groups have been doing. This is wrong on so many levels and the Truth once again is out there if you look for it. This is true to of the Muslim-Islamic growing problem in the USA. Look up some FBI facts about where the most dangerous cities are and what areas the FBI have the most problems with Islamic Terrorist hotbeds. I guarantee you that none of these Super Liberal Mega Media, ABC,CBS, NBC, CNN or PBS will ever tell you this. You will have to search for yourself: “Muslim-Islam Terrorist in United States” and see what all you find out. When you do this specific search, scroll down to the site with the Map and a panorama of Enlightenment will open your eyes to Reality. Yahoo will not allow this. It will amaze me if this is even posted or if anyone at Yahoo reads it and responds truthfully.


Joseph Wolfe January 14, 2017 at 10:13 am

I agree with the post by Tim Allen. I am sick and tired of opening up Yahoo browser only to see a headline slamming President-elect trump. I have used yahoo since its begining, and now I am done. I am deleting the Yahoo browser and going to use Google full time. Yahoo is a yellow journalistic copy of CNN and you guys need to embrace democracy rather than stomp your feet and cry. Throughout the entire election process all you did was bash Trump. Well i won’t care anymore becuase I will not be seeing it. You really need to regain your neutral or at least get some objective point of view.

Go to hell Yahoo.

From A deplorable former user. See ya!


BAMo December 6, 2016 at 1:45 pm

Sirs…. to lock me out of my account is extortion plain and simple…. you disgusting AWS what the F… do you people think business????


David Hunter January 5, 2017 at 11:34 am

@ BAMo—-The people at Yahoo are now largely owned by the Super Liberal ABC Network and all TRUTH is being Blocked–You, Me and probably many others. They want only their Super Liberal Agenda on the Yahoo site. Truth is dead to the Super Liberals.


Does not matter November 29, 2016 at 2:32 pm

I have used Yahoo for over two that someone else is using my email address
for fraudulent purposes, no one is available at yahoo to help me…..this is the second time over the two decades I have had problems and have reached out to Yahoo to try to stop
the activity in its tracks……..but no luck… human here…….no human anywhere….prompts and automated boxes do not help your customers. I AM SHUTTING DOWN MY YAHOO ACCOUNT…MAY BE THEN SOMEONE WILL THINK ABOUT CUSTOMER SERVICE DIFFERENTLY.


David Hunter January 5, 2017 at 11:39 am

@ Does not matter——I can only say that I am beginning to think the only way to stop the Gross Censorship by Yahoo is a Law Suit of some sort; just have to find the correct charges and language to get it done.


Marina Morrison November 28, 2016 at 1:27 pm

HELP!!! Someone has-once again, hacked into my yahoo account-marelisa2000 at, changed my security information-I changed my contact phone and can’t receive the code on the old one. I just tried to contact yahoo customer care: @1-855-559-1333. I got a “Sam Watson” who told me “not to pay them online” for helping me to get back into my account.” I didn’t know Yahoo is charging to help get you back into your account. I then found another customer care number: 1-866-562-7219. When I dialed this number, I got a disconnect message. Someone please help me! I’ve reported to Yahoo several times, reported to the FBI, and I need to resolve this issue. I’m a writer -Eden Stillwater, and I think someone is trying to steal my Author identity and my writing. I need to get into my yahoo account as there are files there-contact info, etc. thanks


David Hunter January 5, 2017 at 12:15 pm

Are you sure you were hacked? Yahoo is deliberately Censoring a lot of people. but, with the fact that yahoo kept its being hacked a secret for 2 years anything is possible. Personally, I do not do any business over the internet where I am required to enter personal financial information. If a business does not have a long time established phone number to verify them, I do not do business with them. That said, I am not even sure that is a guarantee. And on that hacking issue—-consider this: All the time the Super Liberal Mega Media played favorites to the Hildabeast (HRC), and her repeated attempts to act like she had put Putin in his place with her comment on “Pushing the Reset Button on Putin” really marked her for a Hacking. If, and that is purely speculation , Putin had hacked the Dim-O-Crats what makes everyone think Trump had anything to do with it? Putin makes up his own mind and I find it highly unlikely that he would need anyone else to promote the idea; he would easily come to this conclusion on his own. And, there are significant other foreign Nations that dislike the USA enough to do their own hacking and if they are that good, they are probably darn good enough to make it look like it come from another country too.

One last reminder about our FBI Director, James Comey. He is so deeply entrenched into the Clinton Crime Corruption Organization that so long as he is head of the FBI I would not TRUST One Tiny Word coming out of his mouth, nor that of FBI Deputy Director Andrew McCabe because HRC snared him too in her Giant Corruption Snare when she gave ONE HALF MILLION DOLLARS to McCabes wife for her campaign for a Senate Seat in Virginia.


Mr Joe Rossi November 26, 2016 at 1:31 pm

Good morning Yahoo.
Attention : Miss Marissa Mayer.
Now that the Elections are over how about bringing back Thumbs Up and Thumbs Down. Taking it down, acording to many people that comment was taking away Freedom Of Speech
and I would have to agree with them. Besides Miss Marissa Mayer it is time to watch President Donald Trump and Vice President Mike Pence move America Forward and make it Great Again.


David Hunter January 5, 2017 at 12:27 pm

@ Mr. Joe Rossi—-Good luck with being legitimately heard at Yahoo. They Black anything from anyone they want nothing to do with and that includes anyone calling attention to what they new Monkey Software Engineers are doing. Many have complained about several cuts in how we Post and What we post, which is also why the slow process in Posting when they even say here — “Comment is awaiting Moderation” that perhaps means Censorship or rewording, not sure which but I know I am BLOCKED 100% on the normal Comments section becaue I am pround that I DO NOT LIE and Yahoo Objects to TRUTH that is too Conservative for them, or that rocks the boat on their Super Liberal Agenda.


David Hunter January 5, 2017 at 12:32 pm

@ Mr. Joe Rossi— I should have proofed my comment better: Grammar errors, so I am re-posting it.

Your comment is awaiting moderation.

@ Mr. Joe Rossi—-Good luck with being legitimately heard at Yahoo. They Block anything from anyone they want nothing to do with and that includes anyone calling attention to what their new Monkey Software Engineers are doing. Many have complained about several cuts in how we Post and What we post, which is also why the slow process in Posting when they even say here — “Comment is awaiting Moderation” that perhaps means Censorship or rewording, not sure which but I know I am BLOCKED 100% on the normal Comments section becaue I am pround that I DO NOT LIE and Yahoo and its new owner, ABC, Objects Heavily to TRUTH that is too Conservative for them, or that rocks the boat on their Super Liberal Agenda.


brian November 24, 2016 at 7:49 pm

yahoo is biased against TRUMP WINNING.I HOPE HE KILLS YAHOO


Tim Allen January 1, 2017 at 11:20 am

I’m about ready to quit yahoo also !


David Hunter January 5, 2017 at 1:01 pm

@ Tim Allen—I suspect you are not the only one and that I think is what ABC planned all along. Did you know that ABC now owns a huge chunk of Yahoo????

That is what all the Oligarch Owned super Liberal Mega Media will probably eventually do. They do not want any other News source interfering with their Pure Proliferation of their Super Liberal Agenda. The quicker they can squash any Conservative Comments, the happier they are. That is why Yahoo has totally BLOCKED – CENSORED every comment I make on the regular Posting site below any News Story. Did you know that in the News yesterday, 1-4-17, this fact had been brought out on one News Network [28 % vs 1 %] is the ration of Super Liberal University and College Professors in the N. E. USA and CA. The South it is less, 3% to 1 %, but that is significant when you look at where all the Mega Mainstream Media are located. They, ABC, CBS, NBC, CNN, and PBS as well as their internet counterparts are almost all in the N. E. USA and CA. They want to silence every Conservative News Media and try to make you believe only they are telling the public the TRUTH and THAT JUST IS NOT SO. If you want a real look at the Terrorist Organizations in the USA and how well they are being covered up search this topic: “Muslim-Islam Terrorist in United States” and when list is generated scroll down to the site with the Map and click it; a Panorama of Enlightenment will open your eyes. Then search this topic: “Shariahville USA; Cities Surrender to Islam” and get another rude awakening and how much Obvama has been using our Laws to help Muslim-Islamist establish Sharia Law in some cities, specifically in Detroit, Dearborn, and Hamtramck, which are all Michigan Cities.Do you ever want to see Muslim-Islamic Laws governing you? Remember these are the people that Stone Women, Be-Head anyone that does not follow Islam, they cirXXXXcise women, and that throw Gay People off the Rooftops to kill them to name some of their barbarian practices. And, you might recall when Obama said on National TV “The Call to Prayer is the most beautiful sound.” These people move into an area and they establish a Mosque then they start that musical Islamic Call 5 times per day (5 X’s) and the people fight it but Obama sides with them and helps them file Law Suits. It is illegal and in the Declaration of Independence and The Constitution of the United States of America” it is your Right to Peaceful Enjoyment of this place, this city, this Nation where you live. You should not have to listen to their NOISE 5 Times every day nor even one time. They are Disturbing the Peace and there are Laws against that activity.


Mike J November 2, 2016 at 3:22 pm

After reading all the biased articles about trump, and seeing very few about Clinton’s F.B.I. investigation, I am leaving Yahoo. I look for information, not opinion frome news sources, and unfortunately Yahoo has become a tabloid. Thanks for the last 10 years Yahoo. time to move on, good luck Marissa, you’ll need it!


Tim Allen January 1, 2017 at 11:19 am

You said it all Mike !


David Hunter January 5, 2017 at 1:18 pm

@ Mike J—-and, you do not see anyone here except those theat agree with you. there are no options ofr thumbs up or thumbs down, etc. In the standard comments area below a News item, they have removed also the menu option where you can call up your own comments to see the replies to your comment. Yahoo, and ABC News does all it can to Totally Black everything we Conservatives have to say. They hate the TRUTH.


Michael C October 26, 2016 at 2:29 pm

Despite several years of “turning in” disgusting posters who continually violate Yahoo posting rules on sports stories commentaries, the filth goes on unabated. Yahoo has never been able to police the foul mouthed lunatics that post, for example, in the recent MLB playoffs, 100+ posts on the same thread with nothing but gibberish or numbers. This story right now (26 October, 2016) about the current World Series has 60 posts, all nothing bu filth and dusgusting comments, nothing about baseball, by two individuals who post the same trash all year long on Yahoo baseball stories day in and out. Read it, Yahoo: read this to see what your sports boards look like. You should be able to track down and even prosecute this slime.


Dan Wang October 7, 2016 at 9:01 pm

This email address is now being used for fraud: PENNYWISE01 at YAHOO.COM


and contact Paypal


SVA October 7, 2016 at 4:07 pm

I have yahoo account THEY SUCK!!!!! I don’t have problem with my email, it’s their web result page Yahoo is such a coward that their headquarters does not offer any number to talk to someone in California where their god-forsaken business is located.


Ken Morgan August 22, 2016 at 2:51 pm

you people remind me, of the XXXX party of propaganda, lets be fair this is America
we know your left wing, show me, where is your improvement of the poor, you are
forcing Hillary on the people, like evil beings


Tim Allen January 1, 2017 at 11:18 am

So true Ken !


silence dogood iv August 9, 2016 at 6:33 pm

I am really sick and tired of your home page crap that makes yahoo the national enquirer of the internet. you intermingle so called news with adds and you cherry pick all the b.s. you can find to attack hrc.

today, however, you have outdone yourselves by not carrying the comments made by your candidate trump in which he blatantly threatened the life of hrc through his article 2 followers!!!!

I hope Verizon can straighten this out. not too optimistic since they are not a very decent organization!!!

my final comment to yahoo is all of your right wingnuts can go f.o.!!!!


Rob Wedemann July 21, 2016 at 12:11 am

I am extremely dissatisfied with the service I have gotten along with the lack of response gotten. Since I have reported that account (wede2000 at may have been hacked into probably 3 days ago. I have been unable to login after using your online help function.I get error message it doesn’t recognize my password. I use this. account everyday to communicate with family and friends.This how we communicate with one anotanother. Can you please resolve this matter quickly? I have been without thi

This account for the past 3 days. I would appreciate an immediate resolution and response quickly and satisfactorily with my account (wede2000 (wede2000 at yahoo com)open to use once again.I already sent repo reports regarding this matter and gotten now satisfactorily response as of you yet resolution of this issue.I have this account for over10 to 15 years with hardly any issues and problems like this one here.


leighk July 25, 2016 at 3:08 pm

I am having the same trouble. Had my yahoo mail for YEARS and used it to save files from family and friends. It will not let me log in NOR use my password – I have used password over and over. I cannot remember one of the security questions from 2009!!!!!! this is making me just sick. Surely something can be done to help – even a clue to my favorite book.


Pat July 20, 2016 at 4:56 pm

The Yahoo Portal that I have used for years now requires 2 clicks to get to most stories and 2 clicks back, which often do not work. A real step backwards and has become too much of a chore to use.


Michael Denton July 20, 2016 at 2:15 am

I submitted a request concerning my granddaughter’s account on July 14, but I didn’t realize I had to check the box to receive updates. Please let me know if my request is being considered and the status.

Mike Denton


bushra ismail July 15, 2016 at 12:54 am

hi hru i have ver serious issue one day yahoo txt me that u won a yahoo lottery prize and u will awarded money 4rm dhl delivery company london txt me in 2012 so at that tym i dnt have any atm now this lottery so can i get t5his money please itsw serious matter how can i take help from


Michael Denton July 14, 2016 at 11:39 pm

My special needs granddaughter has a touch of cerebral palsy. She functions at about the eighth grade level, but lives on about $600 a month SSI in subsidized housing provided by the Opportunity Foundation. You could speak to her, but she would become emotionally upset, and there is no way you could understand what she is saying if she were to answer a question.

She has a fully functional Yahoo account samanthadenton92 at, which we can access at any time, and she has a fully functional Apple ID account under that name.

In 2013, her maternal and paternal grandparents bought her an I-Pad for her birthday. She has had full functional use of that I-Pad for the last three years until June 20, 2016, when she pressed the button for the Find My Device app.

For a couple of months in the fall of 2014, another girl from the Opportunity Foundation stayed with Samantha, and was allowed to use Samantha’s I-Pad. Somehow, she set up a bogus, we think, yahoo account and Apple ID account titled sdenton at When Samantha pressed to Find My Device app, it locked on to the sdenton at Apple ID account and ejected her from her own I-Pad.

Apple has taken the unreasonable position that the I-Pad now belongs to the second girl, who is not available, and probably wouldn’t remember the details anyway, unless we come up with a store receipt to prove otherwise. The only way we can release the I-Pad is to recover the sdenton at Apple ID, and the only way we can get into the Apple ID is to have access to the sdenton at account so we can retrieve the recovery codes sent from Apple.

I would never ask you to allow me access to an active yahoo account, but I’m sure that you can look into that account to see if there has been any activity since the fall of 2014, and also if the personal and recovery information look legitimate. Samantha’s old phone number was 541 639-XXXXX, and maybe that was the recovery number on the account, but we don’t have access to the phone, and have no idea about an email address at Comcast.

Thank you for listening. If you say no, then I can add it to the long list of no’s I’ve received from Apple and can try something else. Apple Case Number 1152307888 (25 days and counting.)

Mike Denton


yasar arafath July 14, 2016 at 11:36 pm

The management of yahoo team,
We would like to mention that we are receiving unnecessary mails to all our company mail id’s which is unwanted for us.
These are the following mail id’s :
1. info at
2. mohanaprakasa.g at
3. sudhakar.d

We didn’t update or google anything from the above ID but still we don’t know where the fault happened.
Repetition of the unknown mails are growing more which creates a worst situation and damages certain doXXXXents.
Take up this mail seriously and give us a solution.
kindly send the yahoo customer care support address


CATHY HEAP February 15, 2017 at 1:40 am



Paul E O July 13, 2016 at 8:44 am

Changing the layout on Yahoo Finance. Causes financial devastation to those who rely on it. Spit second decisions matter. While I’m trying to navigate the new layout, my stocks go down the rabbit hole. In such a volatile market, can we at least get some stability from our information provider.


jeff burkhardt July 11, 2016 at 9:55 am

why did you change the finance page? I do not like it. how can we get the old page back? Please answer. JEFF


Stephany Rubalcaba June 29, 2016 at 12:17 pm

I just received a call from 630-318-4762 (Big Rock, IL) calling saying that have received complaints about my email and that it’s coming from Russia and china, first of all, I do not know anyone or anybody in foreign countries. I live in Cali and I’m Latina! Also I do not know how they even got my house number!!


Bic June 28, 2016 at 1:58 am

Do not call this number if your having problems with your password they are a 3rd party company and they tried to charge me $160 dollars to axcess my yahoo account…..# is 1800 478 8053…I think it’s a scam because once I hung the phone up and called 2 hrs later the dollar amount had changed to 120 out of nowhere


Tammy Robinson June 28, 2016 at 12:11 pm

Use the direct number to the corporate office that we have listed 408-349-3300. There is also a fax number you should try.


Bird July 15, 2016 at 11:31 am

I believe this is a scam phone number as well. It’s ridiculous that ppl put so much energy into stealing from working ppl. We do so much do get what we have and then you have scammers take it from you without any regrets. So sad ?. I called this number and the Indian guy was talking so fast…..all I could understand when he finished talking was you have to pay $99.99 for some security crap. I said why would I have to pay for something when the website is free. He asked me for some information and when I didn’t respond the way he wanted me to he hung up. This went on for hours until I realized it was a scam. I would be on hold for 20 to 30 minutes at a time. One time I got through and asked to speak to a supervisor….click. Lol. At first I thought it was someone not wanting to deal with my issues but he is nothing but a con artist. Smh very sad that someone thinks of stuff to trick ppl out of money. And what makes it sadder I pulled the number up off of PLEASE ANYONE WHO SEES THIS SPREAD THE MESSAGE. DONT USE THIS NUMBER AND KNOW THAT THERE ARE OTHER SCAMS AS WELL THAT ARE VERY SIMILAR. I was talking to a co worker about this when it happened and she told me today that some hacked into her mothers computer from sending a pop up on her computer with some bogus number. Be careful ppl some ppl are heartless.


Charlene S June 15, 2016 at 8:16 pm

I sent an email recovery request 3 1/2 days ago. I have only received an automated response. I am running out of time to recover my 831 emails that I desperately need. How do I get in touch with someone that can help me?


james stehman June 24, 2016 at 2:42 pm

Have never had a more exasperating experience than trying to deal with yahoo…I have tried everything available to me to get my account fixed and nothing works…the help area is totally worthless to me because I do not have text message capabilities and it seems that is the only way to get a code to access my account…my yahoo email is stehman_jam at but my password does not work.. someone has tried to access my account from outside the U.S…I want to cancel the account totally and have everything removed…then I will resubmit all new info. to reopen a new account…again…I do not have nor will I have text capabilities so someone needs to clear out my account and let me start over…I am 72 years old and it is my choice not to have texting and be a slave to the device as all my friends are…believe me I can live without that addiction…Jim Stehman


debra fitzsimmons June 8, 2016 at 1:20 pm

My password for my yahoo mail is not letting me in! I need to access this ASAP!!!! The online contact site is not helpful. It has been so long since I created the “secret answers” so I don’t have those answers. PLEASE!!!!! help. I can verify myself by discussing who I got emails from and by my listed land line phone.

Help is greatly needed and appreciated!!!


bill knobler June 3, 2016 at 9:27 pm

My Rivals recruiting (Orangebloods) account was I believe hacked as there is no longer a log in at top of page and I can not access. I want to cancel, but when I click on what instructions said to do, I get a we fumbled message and we’ll try and fix it. I need to cancel this Rivals subscription IMMEDIATELY before they get any further information from me. I need instructions NOW on how to speak to a human being and cancel this subscription.
Bill Knobler


suzanne daubner May 31, 2016 at 7:34 pm

my identity was stolen from my email acct. it was hacked now all my personal information is compromised. someone actually changed my password so the acct is now theres. i called tech support. they would not close the acct even when they got into it. what am i supposed to do now? someone who is not me has complete control over my acct. they wanted $100 to build a firewall and “get rid of the hacker” but there was still no guarentee they would close down the acct. what is wrong with you? needless to say this is very disturbing.


Debra Brave May 10, 2016 at 11:52 am

I have had this email for almost a year now. It keeps becoming hacked and the customer service number is some guy in India who wants 149.00 to rid my computer of the koogle virus. Trying to get a hold of someone at yahoo is impossible and there is no one to turn to for help. I have had to change companies. Yahoo sucks when it comes to customer service


Tammy Robinson May 10, 2016 at 1:38 pm

Debra – Yahoo is trying to sell you an anti-virus program. Get a free one by googling AVG


dianne l lindsey April 29, 2016 at 5:56 pm

800-396-1732 is the customer support for yahoo
It is outsourcing so expect to not understand a word anyone says.
And then expect to be told you must pay $100 to get your account back
They tell you it is a service for any other problems you may have for the next year.


dianne l lindsey April 29, 2016 at 5:46 pm

My email account dianneLindsey at was hacked.
I called your outsourced customer support.
I was instructed to go to logmein123
I was given a code
It took me to an AP called LOGMEIN
I was instructed to download that AP
I was instructed to open it.
I was put on hold for several minutes
The support person then told me I had to pay $100 to get my email account back.

That AP was a gateway for them to get into my computer.
They never told me that was what they were doing.

I don’t know if my computer and accounts have been compromised. If they were\are yahoo will be liable.

Its awfully suspicious that my account got hacked and you are trying to extort money for me to get it back


Melva McQueen 15211 Desert Star CT, Cypress, TX. 77429 April 25, 2016 at 4:22 pm

I would like to see if you would sponsor an event for me by sending me some promotional items. For approximately 50 people.


Steve April 28, 2016 at 3:23 pm

You are probably a piece of sh*t wh**e who steals peoples money


Loretta Taylor April 24, 2016 at 2:58 pm

Have been having an extremely frustrating time trying to login to my email account. Tried too many remedies to explain here. Even called a so-called customer service numbder and was hung up on. don’t have old cell phone number, don’t have any code number. Just a few moments ago realized the country on my email is UK IRELAND. Could that be the problem? If so how do I remedy this?


Susan Babudro April 17, 2016 at 10:11 am

I changed my password yesterday using the test questions. Now it does not recognize my password or id. I have no cell phone now or access to old email accounts on record. It will not show the option to use test questions again. You can reach me now at subab2000 at I need to get into my email for very important information there for business. It s imperative. Thank you.


Neil April 13, 2016 at 3:38 pm

Yahoo’s new banner ad, at the top of my email inbox, takes up so much room on my laptop screen that I can barely view my inbox queue!

Putting your advertisers’ priorities over your users’ priorities is not only annoying to your users, but it is also self-defeating as a business practice. Users will go elsewhere if Yahoo Mail remains so user-unfriendly!


Lelia Lytle January 24, 2016 at 1:55 pm

Received email from Yahoo today informing me that I was one of five winners of $820,000. The source is out of Africa and I’m instructed to tell no one until I receive the money. Enclosed are photocopies of the email I received and the PDF file info. 2 pages: notification & instructions. I am not being allowed to submit photos in this comment. So cannot send you a copy of what I received. Likewise with my attempt to report this to FTC. Could not find email address for your corporate office. I do not have a yahoo account. I use Google. I am from an older generation – l’m a senior. And I’m not signed up for any of the social media. When I read some of the terms, I got the impression that anything I put on social media becomes the property of that company to do with whatever they like so I never signed up. Please let me know that you received this alert via comment. There are so many ads mixed in I’m not sure you will receive this alert that someone/group is most likely posing themselves as Yahoo!


Glenn Meek January 23, 2016 at 1:53 pm

I have been a Yahoo user since they went online. I cannot express my disappointment enough with the direction the company has taken under the “leadership” of the so called CEO Marissa A. Mayer. Yahoo’s email is constantly hacked, the system is constantly being changed, and the worst is there is NO CUSTOMER SERVICE and it seem that no one cares especially the twit of a CEO Marissa A. Mayer, and her so called children she calls tech and Corporate officers. Pathetic excuse for corporate actions, or useless corporate executives.


shehab ahmad ibraheem January 22, 2016 at 12:53 am

Dear sir
My email shehab_ibraheXXXXXX is locked I have the password but because i forgot the secret questions . i created the email on November 2007 its long time I can’t remember the two secret question my Facebook which is still activated is created in same year by the email you can check my profile and see my email can help me to login to my email I contacted the customer care the gave a link I tried to login to it by another two emails so that I could contact the it was useless the system. Was telling me incorrect I’d and password .
Please help me after you make sure of my identity.



Bill & KIm January 18, 2016 at 12:30 pm

We need help with our email and also our yahoo home page. Can’t get a hold of anyone to help . Getting really tired of the shananigans!!! Pleas get in touch with us!!!


Thomas January 11, 2016 at 2:10 pm

I had accidentally erased my old email address from my cell phone. I had got a new number. So I can’t get my password that way. I need real help on recovering it. I have business information I strongly need. Please help out


Dee January 3, 2016 at 7:18 pm

My email account is repeatedly being HACKED by various aol users fraudulently misrepresenting Yahoo Customer Service Represents see most recent attack shown below:

Incoming Mail Blocked
Online Team
Your mailbox is almost full.
Current size

Maximum size

Your mailbox has exceeded it limit for this reason you will not be able to receive any important incoming mail with doXXXXent
kindly click Re-Validate. to update and add more MB to your mailbox as you have 2 pending mail .
Reply, Reply All or Forward | More


ira fern December 12, 2015 at 9:37 am

i would like to know if there a way for me to recover my delected emails from my trash from 1/1/11 to 1/1/14 thank you


Mark Edelman December 11, 2015 at 9:32 pm

I wrote a comment and Yahoo is erasing it. Here is the comment

Well, I wonder what the Government is waiting for, A Boeing or Airbus Aircraft to crash into a Metropolitan Area before they do something about it. It always has to be AFTER The FACT. Until they catch these People and send them to Jail for several years to send a Strong Message that if you are That IGNORANT to not care about Human Life, then you will pay a Severe Punishment to Deter others from also being STUPID.


ginny mulhern November 16, 2015 at 10:06 am

I got, what I believe a fraudulent email supposedly from Yahoo. What do you want me to do with this. Give me your link to customer service to report this and I will send it to you.

Ginny Mulhern


Efren Montes October 14, 2015 at 1:37 am

Hi. I found out my yahoo.account has been compromised. and according to your customer service requires level 5 technical expertise. Well bad news is that since I was involved in a wreck that money isnt going to be available for 4 week. (stupid california red tape) and mean while some jerk in nigeria is getting all my info…..more red tape on your end can you help? just say yes or no….dont want to hear more excuses.


Shelia Cameron October 6, 2015 at 8:08 pm

I recently called your customer service department for assistance, and I was called racial names numerous of times. Yes I have the conversation recorded and have sent a copy to my attorney. I am a respected retiree of the United States Air Force who has sacrificed over 25 years for my country and others and to be treated with such disrespect will not be tolerated. I have never been so humiliated and to be treated with such disrespect and discrimination in this day and age is unacceptable. I look forward to a response from the corporate office concerning my racial discrimination incident as soon as possible regarding this.


MELVIN LESLIE September 13, 2015 at 7:04 pm

sirs. I am please still; having darn email essures with yahoo ang g mail.still wont let me in even with a new email adressd.urgent need to fix or deleted asap . thanks


Joe Costello September 12, 2015 at 9:16 am

I started a G Mail acct approx. one month ago. It worked for two days, then nothing. It doesn’t even ask my G Mail address just my password. It won’t accept that either


Joseph Goins September 4, 2015 at 12:37 pm

I am totally sick of the ads that appear on the header every time you go to the home page. It’s so annoying I thinking about changing my homepage. The Apple ads are the worst because you can’t close them. Everyone needs to make money but this will drive people away when they’re constantly closing ads.


David murphy August 3, 2015 at 1:12 pm

I am writing this email on my iPad because I cannot access my yahoo email. I changed my password on my account on my laptop. I can access my home page but I cannot access my yahoo email on my laptop. Your phone numbers all state that yahoo has changed the way it respones to customer complaints by going to I have tried to determine how to correct this because I do not have another email address or cell phone which I need. It is possible that I may be using the correct new password to access my email account. Should I just try changing my password again and see if will correct the problem. If so how do I do it.


sandy sanders July 22, 2015 at 6:58 pm

I’m getting phone call from Montana …I live in arkansas…they say that they are someone from cal. Rex as got my email and is calling for money…. they won’t me to let thin fix the prom by living on to my computer when I ask for there supervised and there full name and number hang up on me. What’s going on …has my account been hacked ….


Peggy Baird July 12, 2015 at 6:43 pm

I have a serious problem with 10-15 militant gays targeting Christians on yahoo comments. Their intolerant behavior is seeking to intimidate anyone who doesn’t believe as they do.

I have noticed a pattern of my posts and other Christians that as soon as we post something 10-15 give us a thumbs down at one time, effectively shutting down our comments.

I would recommend stop immediately blocking out messages due to low rating caused by a small group of gays deliberately shutting down people who disagree with them.

If yahoo continues doing this it just tells Christians that yahoo has no backbone and is supporting gays over Christians.


Alvert June 3, 2015 at 11:56 pm

I had my yahoo account since 1998, no one has ever hacked into my account except yahoo themselves,since I constantly blog on yahoo news and lately I have taken notice that they have become hostile to some of my post,it looks like they have even assigned a censorship idiot that follows me around from post to post and deletes some of my post.Then I start getting soliciting advertisements on my e-mail accounts,Yahoo gives me the option to opt out,in which I did, yet they still continue with their same bullXXXXX.Why does Yahoo continue to act like a punch of moronic punk geeks?


Gregory E Cormany May 30, 2015 at 4:54 am

Yahoo hijacked My search toolbar and I can’t get rid of it. I’ve been all through your web pages and the only help I see is for 36 dollars. I won’t pay for something when I was hijacked. Please send me information as to how I can get rid of it.
Thank You;
Gregory E Cormany


William Gerhauser April 27, 2015 at 9:24 am

I have not received any incoming emails since 04/23/15, which I desperately need for my health and financial situation. I have been trying endlessly to get Yahoo to fix the problem,I ave been promised scans ref.#11664690,but not delivered. I have been given a tel.#-1-855-339-2910, the reply is no one hear to answer the call.???.The problem began when a new Yahoo mail screen appeared, which wanted a new service to subscribed to. I did not but I had to go through another password change again to access my mail inbox suddenly had an ad e-mail in my inbox. I can send e-mails but not receive them. I have used several other e-mail address to test the system,they do not arrive in my inbox, nor is there a message on the senders e-mail address that the e-mail was not delivered.I am 84 years of age and away from home, I need my mail urgently. I left my Ph# for the above Ph.# but still have no reply since phoning yesterday. This new website is a sales plan to get subscribers for non ad Yahoo.mail .you are only thinking of money not customer care.


Jason Russin April 16, 2015 at 5:57 pm

Someone has hacked my account and changed my information! I can’t login to ru***** and all my secrity information has been changed. I contacted your joke of a customer service and they just tell me the information I provide does not match. I understand it doesn’t match because someone has changed it duh! I really need some help before I just get in my car and drive to 701 first ave Sunnyvale CA 94089 (408)349-3300


Jason Russin April 16, 2015 at 6:00 pm

Meaning I’ll drive down there to prove I am Jason russin so you can change my account because I don’t know how els to prove on the computer that it’s really me!


James Tihanyi March 23, 2015 at 11:52 pm

I find it very offensive that one is being CENSORED for comments that one makes base od LIFE EXPERIENCE! I am 72 years old, served in the US Army 21 years. I am outraged that MY COMMENTS are removed/CENSORED! This isn’t what one would call FREEDOM OF SPEECH and Expression based on the 1st amendment. IT harkens back to Fascism and Bolshevik
-Communism. Is the US public getting herded in that direction? BY WHOM? My experience in this life go back to the Communist HELL of Hungary! Where Communist-Bolshevik JEWS, many with dual Soviet-Hungarian Citizenships, were jailing, torturing, murdering their fellow countrymen, women and children in order to keep that CHRISTIAN NATION in the Soviet Orbit. Now if some one poking around at yahoo, doesn’t like the TRUTH. that is one thing, but don’t keep it from the public! Truth will set you FREE!


Alvert June 4, 2015 at 12:00 am

There is a lot of communist Asians that work for yahoo,what do you expect? It’s the San Francisco Bay Area! they are very anti US military and Veterans alike.


Joe March 10, 2015 at 8:24 pm

We need to file a class action against Yahoo.


Todd nichol February 24, 2015 at 11:42 am

PLEASE HELP ME! I have set up a new email account through Yahoo, but cannot access it. My above-listed account has been active for years, but a new one I opened for business purposes is unusable. Under the user name of nicholtodd1214 I cannot access the account, and when I tryed to use the on-site “help” it sent me an email to the ‘prunedanish3141’ account, informing me that my username is ‘prunedanish3141’, which I clearly would have needed to know to receive that e-mail! I need your help! Please contact me with instructions as to how I may access this account. Thank you.


Ronald February 18, 2015 at 10:23 am

I have been trying to reach you for two days I cannot sign in with my ID or Password. I believe someone else has used it. Please notify me how to fix this problem at sh***….. I keep calling the number for help that is on you help site however it connects me to ATT who knows nothing about Yahoo. Then I was transferred to someone who wanted to charge me $299.00 to fix it. Yahoo please help…. My business goes through my email account.


Alex Ramirez February 16, 2015 at 1:36 pm

I have been emailing customer service (if you want to call it that) for 2 days and no one has gotten back to me. This is ridiculous that so many people use yahoo and they don’t even have the decency to get back to people when they are needed.


vee j February 4, 2015 at 3:07 pm

yall are no help i have been trying to recover my damn password for the longest and no one has help me


Robb Zack February 4, 2015 at 3:26 am

can Ford , Chevy or d Dodge build a good old fashion machine just like in the 50s ,60s and the 70s . with no TV s in the dashboards , no computers just good fashion know how .
we could save some $$$$$$$$ . they have gone too far with that crap


Robb Zack February 4, 2015 at 3:18 am

Sr. ; with all the technology in cars/trucks today , Why doesn’t some build a car/truck


julie knox February 3, 2015 at 10:30 pm

I cannot believe the comments I’m reading here…this company is CRIMINAL! I, like many others, have been hacked, all emails GONE. Yahoo sends a “notification”, including a recent history of times my account was accessed. Last week, someone in another state accessed my email account three times in less than 5 minutes…Yahoo SENDS me the notification, then DIRECTS me to my ISP for “support”! What the Hell??? ATT has NO CLUE how to help me (which is often true of them – they suck, as well)! So, with the help of my IT brother-in-law, I realize that…A. This IS a Yahoo problem – not ATT! I was able to reach someone in “Yahoo billing” today – yes – human! She could NOT help, and transferred me to YET ANOTHER ATT CS entity, who also had NO CLUE! BUT, funny thing…Yahoo billing’s computer sent an email to me after that call – a “survey” about my “service experience”…Guess what? Major issue from being hacked is that I can send, but cannot receive emails (and lost ALL emails – ALL of them)….But wait – I was able to receive the “survey” email from Yahoo??? My brother in law suggested that a possible “bot” (thrown by Yahoo) is the culprit here – they may actually BE the hackers! And, even if not, WHERE THE HELL ARE THE PEOPLE WHO SUPPOSEDLY WORK FOR YAHOO??? ANYONE? ANYONE? What can we do? We are being held hostage, not being served by a MAJOR PLAYER in the tech industry. The are freaking invisible! This issue needs NATIONAL ATTENTION NOW!!!!


Catherine May 3, 2015 at 2:47 pm

I have been locked out of my yahoo account for the past 72 hours. I am a cancer survivor and currently employed. All access to possible opportunities are currently locked due to me being unable to access my account. Yahoo requires a Yahoo ID, but due to financial problems, my cell phone is off. Now, I may loose opportunity for a job. Yahoo has no other alternatives and has eliminated their customer service inbound call services and replaced it with a whole lot of mombo-jumbo (fake options) for us consumers. Many of us depend on our accounts as a part of survival for business in efforts for a better quality of life. These hackers, identity taker, stalkers, privacy invaders are criminals. And, I think we should “ALL” contact the Better Business Bureau and file a complaint. Or, contact your local Attorney General’s Office.


zia uddin January 30, 2015 at 8:40 am

hello dear, pleadge open my account, md**** password 9****, I forget my security question


Jasmine Carter January 3, 2015 at 10:36 am

I do not have access to my account, please contact me asap!!!!


sarah taylor December 2, 2014 at 11:25 am

I been trying for 2 wks to see why I can’t access my email address. Finally I get 2 reps from another country who wants to charge me 99.00 to put security on my email. Some guy name Meer was very rude. When I ask for the home office number he refused. Call the home office and all I get is recordings. So guess what yahoo, I’m going to another email company. Very dissatisfied with you guys.


Sara November 22, 2014 at 1:52 am

I keep getting e-mails that are sexual in nature from this address —> Bartholome De Las Casas, No. 1443, Cochabamba, Bolivia

I want to unsubscribe, but I haven’t had success.


Johnny Byrd November 18, 2014 at 1:10 am

I have problems with my yahoo under my Gov. E-mail, ****@ymail.con and everytime I tried, tried to reset it, the security code keep saying invalid. I had ask a month ago to notify me if my e-mail is being compromise. The police and the ARMY have being notify. All my calls to your Co. Are unanswerd. Thank You! SGT. BYRD


George November 13, 2014 at 1:11 pm

To whom it may concern,
I need to go to see my fiancé in the Philippines for Christmas, I am paying a lot for her Visa and now I don’t have enough Sky Miles to go there and the price of a plane ticket is very high. I am on disability and am not asking for money just for miles from anyone.
Please Help


Jeff Haider October 28, 2014 at 7:12 pm

F**k you Yahoo, Yahoo is the worst f**king company on the planet. Yahoo does not give a f**k about its customers at all. I spent 3 f**king hours trying to reach a customer service person to no avail. Thanks to Yahoo i used all of my mobile minutes. Yahoo you have pissed me off and i will make sure the whole World knows what a piece of XXXXX company you are.


Anon November 19, 2014 at 1:54 pm



Linda Power December 15, 2014 at 12:51 pm

the company sucks!!!!!!!!!!!!!!!!!!!!!!! someone hacked my account have not used the account in 8 years. trying to delete my account been on hold for 2 hrs now..


Thupten Thotsa October 7, 2014 at 1:53 pm

I have been trying to reach someone who can help to reset the password but after calling 3 hrs, I got nobody to speak with. Yahoo is a joke. F*** off yahoo


Vicky Dreiling October 7, 2014 at 9:13 am

I would like to know why my yahoo becomes unavailable on almost a daily basis. The service is so substandard that it’s disgusting. I’d like an explanation as to why this is happening. Prior to the supposedly new and improved yahoo, I rarely had any issues. Now, I cannot rely on my yahoo email. Seriously, does Yahoo believe this is acceptable? Because it isn’t. Feel free to email me–hopefully I’ll actually be able to read it …at some point.

Honestly this is the worst service I’ve seen in a long time.


Sam Baron October 4, 2014 at 9:21 pm

I have my E mail address with Yahoo for more then 10 years , they canceled my account with out giving a specific reason.
I need access to MY INFORMATION and keep getting lame answers .


Bonnie B September 24, 2014 at 2:29 pm

Today I found out that Yahoo is a member of ALEC. I have had this email address for almost as long as I have been on the internet, but I cannot in good faith use a company that belongs to ALEC.


Glenn Costello September 22, 2014 at 3:05 pm

I can NOT believe that after 3 days and 8 hours, 52 minutes of being placed on ignore, sending 5 e-mails and calling your corporate office, only to be placed back in line with your 800 customer service number AGAIN only to wait another hour to have them hang up on me!!! I have YET to speak to anyone about providing customer service!!! Is this really how you run a business? Are you more concerned about your advertisers and investor then your actual customers? I am losing work, time and patience with you guys and it seems you really don’t give a crap! It sure would be nice to hear back from someone but I’m sure that I won’t and it would be no sweat of your back if I dropped you all together! Great job Yahoo!


Patricia Johnson September 22, 2014 at 2:33 pm

I hope that this email is read by Yahoo and not processed by a 3rd party provider. I was not able to view videos on the Yahoo newsline feed that appears when I open my email. I looked up the Yahoo Technical Support telephone number (800-318-0612) and I was asked to give access to my computer so that the problem could be diagnosed and repaired. I was told that the problem was that I was hacked and that it affected video feed. After over an hour of them inside my computer they declaired that the problem was fixed and asked for payment of over $100 payable to USW Technologies. I thought I was dealing with Yahoo not a 3rd party. USW Technologies did not identify themselves until after payment was made. The problem remains – I cannot open videos on the Yahoo newsline. I believe that I have been scammed and am fearful that my personal information may have been compromised. It would be nice to hear from Yahoo….I intend to stop payment on my credit card because I do not know if Yahoo authorized USW Technologies as a technical support service.


Kevin September 16, 2014 at 8:43 am

Well, after you idiots decided to change the homepage without our permission I was fairly upset along with thousands of others . Plus it’s stupid to have a quarter of my screen clogged up with your stupid, distasteful ads!! But the final straw is when you force us to look at hillary and obamas evil faces on your ads!!! You are apparently a pro “left” company. There’s no telling what all evil, anti CHRIST things that you support. I will cancel yahoo this week as soon as I get time to look into other options. Also, since yahoo is now connected with direct tv and att&t. I will cancel both of them as well. I will spread this info what your companys stand for like wild fire!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


Felecia Carson September 11, 2014 at 7:28 pm

I have held and tried to get my problem taken care of for almost five freaking hours. This is some freaking way to run a business. NOT!!!!!!!!!!!!!!!!! I have called and ask for help I do not know how many times and they kept putting me on hold and then keeping me on hole for more time. I am so mad I am about to just say forget it


cloudfire September 11, 2014 at 9:43 am

boycott yahoo’s advertisers! the only way yahoo will listen is if they are hit where they hurt – the pocketbook/handbag/wallet.


Destiny Harris September 3, 2014 at 8:57 pm

Your customer service is BULLXXXXX. Point blank period. I’ve been locked out of my account & can’t use the password helper. Ive been calling everyday for a week. At one point the voicemail told me to press 1 for a callback & my spot in line would be saved. I didnt trust the callback message so i chose not to do it. It then said its going to hang up so that i can continue being productive while on hold. The number called me back and said press 1 if you’re ready to speak. I pressed speak and was on hold for another 40 minutes. Ive been on hold for hours at a time. Email responders keep saying my answers are wrong & they keep sending me computer generated help instead of answering my questions. Ive sent tons of proof showing im the account holder & they still keep denying me. I have very important business to conduct on my email & this is SO UNPROFESSIONAL!


R O September 4, 2014 at 9:31 am

I agree! This is so ridiculous!!! I have two email accounts and I am dumping them!!! I have called customer service for 2 days with the same kind of issues. I was on hold for an hour on 2 occasions and am completely fed up!!!!! Goodbye Yahoo!


Mr. Andjelic September 3, 2014 at 2:26 pm

Hello Yahooland,
Your customer Service is horrible. In some things it is better than Google, in other things worse.

I wanted to see if I could transfer my domain names from (GODADDY) to (yahoo) and Yahoo customer service keeps hanging up on me.

I want to do business with you, but it seems you don’t want my business.



RAM August 28, 2014 at 9:04 am



Janette Gaede August 18, 2014 at 11:35 am

Why is it so difficult to reach a customer service rep??? I had issues resetting my password last night and yahoo now says I have to wait 24 hours to reset, which is 10:00pm tonight. It’s Monday, I have business to conduct via my personal email and this is just preposterous. I’ve been on hold and disconnected from customer service since last night. I would appreciate it if you would unlock my account so I can reset my password as soon as possible.

Thank you!


the wiz August 12, 2014 at 9:45 pm

I have been calling since 8AM yesterday and these morons are too scared to pick up the phone to help. I filed email request after email request and I still haven’t gotten any help. Yahoo people have been helping others who contacted them AFTER I did and they’re online. Yahoo just pulled the plug on almost all of us, if not all, which damages my business and money generating opportunities. As long as Yahoo gets paid they don’t care about anyone else.


George Bisbano August 6, 2014 at 10:40 am

This past Sunday I could not get into Yahoo mail. After long inquiries with customer support I managed to find out why. Yahoo determined I had transgressed the Terms of Use. No explanation other than that was given and Yahoo closed the account. I am interacting with a person long distance and as Yahoo now explains all messages therein are lost. Sounds like the IRS crashes. Since the account is closed I would appreciate if data backup exists so I can locate that person’s email address. It begins with Singleheart 515. Your help in recovering this email address is important to me. Please forward it or leave a voice mail on my cell phone, 954-812-XXXXX.

Thank you.


Jeff Warner August 4, 2014 at 10:44 pm

Last Friday, I lost all of my emails saved from Monday. You recoverd them for me Saturday and I was pleased. Today, I once again lost those from last week as well as this past weekend. I keep those that I need information which is on them, and some are applications. I now am unable to fill out the applications. More than 150 people in my company, which I own, use Yahoo. I have tried to call you and the only means to get through is email. With the probles you are experienc ing, I am not sure my emails are getting to you. Mayby having all of my employees switch to gmail, Hotmail orm another email service will wake you up. if Marrisa worked for me, she would not be employed any longer. These problems arose from her “improving” Yahoo email. Get the problems fixed, answer the telephone and recover my email so I can conduct business. I am sending this with a copy to my lawyers. I am sure that they will let the FCC know and from what the internet states, Yahoo stock is falling fast, and will not recover quickly. Marissa, when you take over leadership, do not make rash and quick decisions. Investigate and make them slowly so you can correct those that are not a problem. The earlier version of Yahoo worked. Why repair something that works, before fully testing it? Learn and lose the ego and pout in your photo. Crying is not going to keep myour job or fix the problem, action will, but get people to take action and test before sending out crap.


EdgeAdvocacy July 22, 2014 at 1:11 pm

To: CEO: Marissa A. Mayer
Yahoo! Inc.
701 First Ave
Sunnyvale, CA 94089

EdgeAdvocacy is a local and international business management firm based in republic of Ireland. We are endowed with the ability to find out growth opportunities for organisations, carryout innovation services and provide strategic strategies to achieve organisational goals in effective and efficient manner within prescribed timeframe.

Furthermore, we mostly focus on emerging economy such as Africa business environment to dig-out business opportunities for our potential clients. Africa is a viable continent that is enormously rich in mineral and natural resources. The continent is also loaded with massive active commercial activities. The population of Africa is over a billion with local and multi multinational organisations. So moving into such business environment, will expand the operations of your organisation, widen the source of generating income and increase your global customer’s.

Unveiling business opportunities enshrined in Africa business milieu to Twitter

We have discovered that Africa governments are willing to create worldwide awareness of their investment opportunities. We also observed that most business organisations in Africa are also eager to internationalise their products. As a result, we are proposing to your organisation to establish Twitter marketing and sales hubs at major commercial countries in Africa business environments.

The hubs will be constricted to locate government agencies that are ready to advertise their investment opportunities and to find out numerous companies in Africa that are willing to advertise their products through your media to reach their customers and potential worldwide consumers.

The rationale behind our concept is based on the outcome of our marketing research which reveals that Africa government’s agencies and large companies are now interested to have face to face business discussion with sales-team before advertising their products in any media.

Therefore, in order to setup the marketing and sales hubs contact EdgeAdvocacy. We are capable of executing every sector of the project right from the input, transformation and output stages. Our core confidence to succeed centred on the following; our familiarity with Africa business culture and environment, our awareness of the tactical ways to approach government agencies and business organisations in Africa including our knowledge of the type of government agencies and companies that are prepared to use your medium to globalise their products, reach their customers and potential worldwide customers.

We shall be expecting your earliest respond in regard to this development. Due to the ethics of Edge Advocacy, confidentiality will be absolutely maintained during and after our transactions. In the interim, details of Edge Advocacy are articulated in the firm website at

We look forward to doing business with your company,

Yours sincerely,

Emmanuel Iwere, MA Intl.Entr.Mgmt, Post Grad.Cert.Mgmt, Grad.Dip.Mgmt.
Marketing & Sales Manager


Papadopoulos July 9, 2014 at 2:59 pm

I have left voice messages, tried you online feedback, etc. Absolutely no responses from your company at all. This is really unforgivable customer service. Since I updated my mobile phone with your latest update I have been inundated with spam mail. They are running 50-70 a day. Many are repeats from senders I have previously deleted several times. What is happening and will you ever get this straightened out? I have been a Yahoo client for many years and ever never before experienced such horrible service or being ignored by a company. To me this is abusive behavior by your company—–too bad for those of us that “need” your services.


John Grijalva July 2, 2014 at 8:07 pm

My name is John Grijalva.
I have an email account: but on July 1st, you deleted my account without telling me. I have just got thru sending a lot of Resumes out with this email to get employment & now that you have deleted my account without telling me, all my work to find a job will be in vein & I can never reach you. I have left my sisters yahoo email account & I want you to ensure my email works.
Not only is what you did an inconvenience but you purposely make getting a hold of you to solve a problem impossible. If you need to reach me, pls call 626-644-XXXXx or 909-576-XXXXx; otherwise I think I’ll call my local tv stations or GMA to make this known.
None of the comments written about Yahoo are good comments.
Please make your error right ASAP.
Thank you,
John Grijalva


Fred Marsh June 28, 2014 at 9:35 pm

I get three to four emails per day from scammers saying I have won a lottery of have an inheritance coming from Africia. When these scammers use Outlook, Hotmail or Gmail, I have managed to get those organizations to suspend the scammers account. Now most of them are using a Yahoo account to email their scams to me. It has been impossible for me to get the same help in suspending the yahoo accounts these scammers are using. Please make it easier for us to help stop some of the crimes perpetrated through the internet using your yahoo mail account!


Justin Roche June 28, 2014 at 11:24 am

Dear Yahoo,
Thank you for your free email services. It is great. However, you really need to invest in providing better support. As email hacking is now very common.

All my email accounts were hacked the other day, so I am unable to use alternative email addresses to obtain reset codes.

I needed to speak to someone in customer services, however, the only option available is to call Canada customer service number. Which I did, but was put on hold for over 50 minutes, at which point I ended up hanging up because i got tired of waiting.
The phone message also said that you will likely not get through. Which is terrible as I use my email for applying for jobs, for contacting my friends and for online shopping.

I now have no access, and am waiting for a reply for several job applications.
Which is really upsetting.

Your help pages, recommend users to user the help community forum,
which is also non-existant. You can not add your own questions.

Please invest in improving these services.


Michael June 24, 2014 at 7:45 pm

I have problem with my and everytime I tried tried to reset it the security code keep saying invalid


yvonne scott June 20, 2014 at 10:01 am

hi, i have been trying to find this one email thru searching for it. i need to know if there is some way i can find out where this email address is coming from i feel like its a scammer, i have been in a relationship with someone say they are the andy baldwin for almost 2 months now. i dont want to keep going on with this relationship if i know he is just a scammer. please i really need your help.


Navyman June 19, 2014 at 2:18 pm

For TWO days I have tried UNSUCCESSFULLY to access my Yahoo email account after getting Error Code 14 and 2; keeps saying password incorrect; then my security answers ‘incorrect’! WTH?

Also, I spent two days trying to reach Yahoo’s “Crack Nonexistent” Customer Care Support staff at 800-318-0612; after three calls, and 2 1/2 hours with NO Human response I quit.

Had two incident reports came back saying my security answers ‘incorrect’? Yahoo Customer Care : An Oxy-moron.


bat gabai January 11, 2017 at 2:11 am

did you get help I am having some peoblem I hope some will help me with my reset my passwerd thanks


Elaine Epper June 12, 2014 at 2:18 pm

I have blocked and filtered e-mails from Bartholome de las casas #1443 Cochabambe Bolivia and they keep sending me e-mails. I have unsubscribed numerous times and now unsubscribe is not an option on their e-mails. I am tired of getting the garbage they send – I get 80-100 e-mails from them in a 24 hour period. They range from pushing different products to sex solicitation. I’ve done everything your instructions have said to do to no avail.


Mark October 3, 2014 at 6:06 pm

Same here. Obviously Bartholome de las casas is a phony name (historical character). Would really like him to disappear soon!


Colly Cappelli June 7, 2014 at 6:44 pm

I have gotten an email from you saying you were going to cancell my email your email said to click to process and upgrade but when i click it does not work please do not cancell my email tell me what to do please.
thank you
Colly cappelli


Eugene Moon June 2, 2014 at 11:35 pm

My name is Eugene Moon; email:
Your keeps sending me unwanted emails about ‘Secrets From Weight-Loss Spas.’ I have contacted your Customer Service to no avail.
Thank you.


WELDEREAST June 1, 2014 at 9:54 am

Look you left wing idiots. IF I can’t comment on you left wing lies and BS you not going to sell me anything. I’m sick of getting on the site and because of some issue ( you can’t defend you position) The site has you locked out of comments. Drudge never has that problem but every left wing regime sucking radical liberal site does.


Mrs. Vera I. Boyd May 31, 2014 at 11:56 am

Please, please revert to the old version of Yahoo Mail. I keep some of my e-mails because want to know who sent the message. I am not interested in seeing my replies all over the place. This accounts for more work on my part to see the original message. Why don’t you ask your clients what improvements THEY would like instead of assuming that we would like yours.


christine May 21, 2014 at 2:27 pm

please take off the news about the mono mono baby. we like to see up dated things


mary lewin May 19, 2014 at 4:08 pm

Horrible customer service. No one ever answers. Leave number–no one calls back. E-mail doesn’t work. No one at corporate can be reached. This is a nightmare company that should be put out of buisness. What federal agency can we can to put them out of business. There is no one to talk to—no one.


Dee Fox May 14, 2014 at 1:31 pm

The new e-mail is just awful. It was nice and clean before and easy to use. Please revert back to the old. There is too much “junk” on the page. I don’t understand why Yahoo keeps doing this.

Also, it would be a novelty if for once I clicked on a story and actually got to read the story instead of “Oops……” – can’t display the page……This happens all the time, and today it is especially bad. Also, too many videos – if I want to read a story I should be able to without having to watch a video.


stephanie wallscetti May 8, 2014 at 1:48 pm

I want all information about me on yahoo website removed permentaly. Please email me a fax number to me so I can this writing to you


Marie Argonza April 25, 2014 at 1:04 pm

My account got hacked. I changed my password. I emailed yahoo for help from my work email & then received following in my work email. I called Yahoo several times @ ff. nos. 408-349-3300, 1-800-318-0612, & 1-800-730-2669 – all nos. DO NOT WORK!!!!! After holding for @ least 20 min. @ each no. the line hangs up! My work is now investigating as hacker also obviously hacked my county email also! YAHOO DOESN’T CARE.

I still have the contact list with me am really sorry about the delete of you contact ,right now am in real deep need am only doing this cuz i have family issue at hand .Am in need of money to get back to school and to sort the family house rent and i can’t thing of any other way to get the money fast that’s why i hacked your email .Please am really sorry i know if have mail you that i need your help you’ll not even reply my mail cuz you will be feeling you don’t know me before,Please if you willing to help me out with the sum amount any amount you can give to me to help my family not to allow the landlord to kick us out of our home .I’ll be very grateful .

If you really have a God fearing heart you will help,please it’s no scam i know you’ll be thinking that and God will enrich your pocket as you give out ..AMEN

Waiting to read back from you ..
Date: Thu, 24 Apr 2014 11:21:11 -0700

>>> Marie Argonza 4/24/2014 9:58 AM >>>
My email ( was hacked. I followed your instructions & changed my password right away. When I logged on again with my new password my inbox is empty! I have emails from years ago that I still need & want to keep. My contact list is now empty also.

Your email recovery is only for recovering emails from 7 days; I need my emails from years ago in my inbox restored PLEASE.



H. Rod April 23, 2014 at 12:37 am

I try to use Google search but when I search again it becomes Yahoo search. I try to make Google my default search, can’t be done, yahoo is ok, conuit search is ok but not Google search. Sometimes I’m switched to conduit search,whoever or what ever conduit is. Something they seem to excel in is having put out ads before I arrive at the site I am trying to get to. I don’t like that & am not interested in their ads. So my question is do corporate officers think I am impressed with Yahoo as a result of my experience and do they mind that I am going to tell others that if they are looking for a tremendous amount of frustration, they should try to use Google to search & realize that Yahoo & conduit are going to make their life miserable. Thanks,, from someone who will use Yahoo search after all other search engine are not helpful. Same goes to Bing, and, in my opinion,the highly unetical people that run conduit. How can hijacking a site not be illegal.


JR April 15, 2014 at 12:37 pm

Yahoo bullying tactics for posting about Harry Reids land grabbing on Bundy Ranch the have threaten me to terminate my account , Disgusting sheeple media outlet ! take your accounts and shove it up your arse

By creating and using your Yahoo! account, you agree to abide by
Yahoo!’s Terms of Service (TOS). Pursuant to the TOS, Yahoo! reserves
the right to terminate your account or otherwise prohibit use of your
account in the event that, among other things, Yahoo! believes that you
have violated or acted inconsistently with the letter or spirit of the

It has come to our attention that you may have violated the TOS on Yahoo! News.Please reread the TOS and cease any use of your account that may
violate the TOS.

If your use of your Yahoo! account is brought to our attention again,
and we believe that such use violates the TOS, then we may terminate
your account without further notice.

Please do not reply to this email. Any questions concerning Yahoo!’s
Services should be submitted through the on-line form in the help area


lavoie April 7, 2014 at 1:28 pm

Yahoo’s “new” mail interface is about the most difficult to use interface imaginable. Somewhere along the way one of my mail folders disappeared. A critical business folder.

Now comes the impossible task of speaking with anyone at Yahoo customer support.
I tried googling yahoo support, contact yahoo, corporate headquarters, and anything else that came to mind. All resulted in front-end recordings which ALWAYS directed me to a website, or to 800 318-0612.
The latter number is totally USELESS. Called it three times, was put on the wait list every time, and was automatically DISCONNECTED every time after waiting five minutes.


Karin April 2, 2014 at 1:22 pm

Yahoo SUCKS ! ! ! ! ! ! ! ! ! ! ! Lousy customer service Every time I sign in I can read ONE email and then it asks me to sign in again and again and again. There is no help on their phone line or website. I ended up calling the corporate office in California and leaving a scathing message We should all call the corporate office and leave messages on the CEO’s voice mail


Bobby Hunt March 26, 2014 at 2:32 pm

Why is it so hard to reach a real person to talk to?


taco March 20, 2014 at 3:35 pm

yahoo is just a lowlife company corrupt to all hellllll there support number is bogus and does not work they have no support email and thus have no way to contact them they do this on purpose so people cant get ahold of them and so they cant be reported if you want real help just make a gmail and delete yahoo from your minds it is nolonger usful and should be deleted from the internet due to its entire system being currupt


Ula March 18, 2014 at 8:30 pm

I call 1 week everyday to Yahoo but no one answer to me . 1 800 318 0612


hasbi March 18, 2014 at 6:57 am

dear yahoo.
long time ago we wasn’t share after tragedy in london and pentagon U.S.A.
i’m still live in lampung indonesia at the PK BHR woody wood pecker
i’m sory specialy for marisa a myer and mr smith..long time ago in 1999 year’s i have been use them credit card..master card and visa card..please uploguis me my lady…and my loud..pleas forgive me..from hasbro or hasbi


kerry pay February 28, 2014 at 3:51 pm

If you do not file suit against the British gov & NSA for spying on my internet communications from one American to another American that WAS READ BECAUSE THE MARTINEZ POLICE WERE AT MY DOOR 24HRS LATER ASKING IF I WAS A TERRORIST because I said I am dying because my doctors wrote FRAUDULENT MEDICAL RECORDS AND RECEIVED PAYMENT FROM MEDICARE/MEDICAID for medical care that harmed me I am now going public! Our gov does nothing about companies that harm citizens and don’t enforce the law! I’m so mad at incompetent doctors I will wake Congress up by dying on the Capital steps! That was the sentence that branded me a “terrorist”! All that the California Attorney General replied when I informed about the fraud was notify more gov agencies that don’t hold corps accountable for following the laws. Warning to everyone! Get copies of your medical records every 4 months because doctors WILL ALTER YOUR MEDICAL RECORDS TO WRITE FRAUDULENT INFO TO REMOVE THEIR BAD MEDICAL CARE IF YOU ARE HARMED BY IT! My doctors did!


gordon kistler February 27, 2014 at 1:52 pm

i demand to know what roll yahoo and att played in operation optic nerve, att, yahoo was and is letting the nsa spy on people through webcams. if you will not comply with my demand i will file foia paperwork to get it


Munir February 25, 2014 at 6:57 am

I am a poor person from Pakistan (Karachi) and suffering hard days for 15 years , I need help if anyone can on humanitarian ground please . more over I want to make a school for poor Christian Children s so help me please . (


Munir February 25, 2014 at 7:00 am

Thank you so much for this favour , May God Bless you .


benny grooms February 24, 2014 at 2:36 am

im tired of being locked out of my account and you wont fix this. you are holding up very important legal matters and im pissed


Lynn February 23, 2014 at 12:08 am

I am so tired of your” new and improved” email. I want to forward just one email of a conservation, which would have been so easy to do with the old email, and can’t do it with the new version. If I have a conversation with one person, I don’t necessarily want someone I forward part of it to seeing the whole thing. I am going to open email with AOL and forget you entirely.


Bart H February 17, 2014 at 2:11 pm

What; s going with your customer support . I tried to delete an email account I waited for about an hour on hold

What kind of service is this? I mean someone is using my name and emailing other people which really frustrating me and yahoo can’t so anything about it. Yahoo can do some investigation on it, that can provide more better customer service. That is why I don’t use yahoo .
Anyone can hacked into yahoo account. !!!!!!!!!!!!!!!!!!

I don’t want this new email hacked. it was opened yesterday evening . You guys really really need to get you act together an respond to some these COMPLAINTS BY EMAIL

I’m trying to look for work I don’t have all day to goof off on the phone waiting for a customer service agent.

I agree with last statement of Mr. Wai Yin Wong and don’t screw around

You couldn’t even get Prince Machiavelli’s email’s account deleted HUH?WHAT?


Sonia Davidson February 10, 2014 at 9:34 am

My yahoo password has been changed and I have no idea how this happened. I have gone thru the useless steps for account recovery ay least 30 times so that I can receive my new password via mobile phone, guess what I get? Your new password has been sent to your aol acct, guess what? I dont have an aol acct. I have spent mminimum 4 hrs over the wkend listiening to the recorded msg of how much you care, really? Will I ever get my email password? My business contacts are all there, I can’t contact anyone, its too bad that can’t happen to yahoo. Worst company for customer service I have ever seen


Leandra Adams January 29, 2014 at 1:17 pm

Please, we are begging you, help us stop the killing of the dolphins..


christopher kadado January 24, 2014 at 5:05 pm

I urge everyone to register complaints with their local BBB,state attorney general,or anyone in government you think might help.

It is nonsense that they have laws to protect your phone number and mailing address but not your primary email account


Lee January 20, 2014 at 4:35 pm

My yahoo user name is dogwhispererXX. Late saturday night (1/18/2014) or early sunday (1/19/2014) you deactivated my email account for lack of use. There has never been any period where I have not used my yahoo email account for more than a day. It was deactivated for none use when in the last 24 hours I had sent and received approximately a dozen emails. I have called customer service 3 times – waiting over an hour on hold each time before hanging up. What do I have to do to get my email account restored – it contains important information that I need access to. I can’t believe how poorly your business is run. There is no way to correct your errors as it is impossible to contact anyone.


Alexandra Dillon January 19, 2014 at 11:07 pm

After many many years as a loyal webhosting customer I cannot understand how yahoo went form having great customer support to having NONE! I have been trying to reach yahoo small business support since Dec 13th. I was scheduled to recieve a call on Dec. 12th regarding yahoo’s failure to be able change my plan, from a merchant site to a more basic plan. They said that because I had established my yahoo ID back in 1999 (told you I was loyal), there was now a software issue and I should download my entire website, they would call me back on Dec. 12th and we could then fix the issue and I could upload the site again. They never called. And yahoo has been billing me for a service I don’t want for two months. I expect to be credited for the months I have been paying for something I tried to cancel on the web and on the phone. There is no way to contact yahoo! I hope someone reads this and gets back to me. Will try to call corporate tomorrow.


adam January 17, 2014 at 9:26 pm

you are a f***ing joke after 5 hours on hold still locked out of my account F*** YOU


Bob Vreeke January 11, 2014 at 4:18 pm

I haven’t been able to access my yahoo account for 6 months now.
Contacting customer care is a waste of time, they are no help at all.
today I tried to call and the recording said there would be a 7 minute wait.
After 3 hours I gave up. Is this the way to run a corp.?
I wonder how many complats have been filed with the BBB?


Dave Mundy December 26, 2013 at 6:30 pm

Dec. 24, 3:55 p.m.:
Hello Dave,

Thank you for contacting Yahoo Small Business Support.

My name is Aric and I want to thank you for setting a date and time for call back so that we may resolve your account issues. I have alerted the management team and scheduled a call back at phone number you provided; 281-415-4013. The call back is scheduled for 2:00pm PST on Thursday Dec. 26, 2013 as you requested. We look forward to speaking with you then.

Thank you again for contacting Yahoo Small Business Support. If you need further assistance, please do not hesitate to contact us again.



Yahoo Small Business Support
Dec. 26, 5:24 p.m. CST:
I’ve waited an hour now. You have not called like you said you would. Not even an e-mail to let me know you were running behind.
Dang guys: all I wanted to do was give you my new credit card number to make the payment that was missed, let you run it through and re-activate things.
I realize that given Yahoo’s horrific blunder with AT&T Small Business, you guys are busy. So I won’t bother you any more.
On Friday, I will begin calling bright and early. I will not call customer service: I will call the corporate officers and work my way up the chain until my issue gets resolved.
This is the most abysmal customer service I have ever experienced. When I first signed on with Yahoo years ago, you guys were the friendliest and easiest to work with in the business. When a phisher attacked my account back in 2006, I got through to a LIVE service rep in less than five minutes and my problem got solved in less than 10.
Perhaps Ms. Mayer might consider spending a little of that $4.6 billion in revenues on live people instead of ‘bots.


James Newell December 23, 2013 at 4:35 pm

I have been calling and trying to email yahoo since December 17th. Their customer support line will either tell me they can’t take my call or asks me to hold on. So far the longest I’ve held has been 50 minutes then had to hang up. Other times after about 30 minutes it will say “we can’t take your call now”. This is all you get from yahoo. I believe the corporate address is 701 First Ave, Sunnyvale Ca. 94089. I think they need to deal with me in person!


Romane Porter December 18, 2013 at 10:37 am

Yahoo will not answer its customer support line and I have been calling for two weeks. I cant access my yahoo account and I cant change anything. The customer support line just rings and when they pick up They Just hang up. I need help. My number is 313-353-XXXXX


Jennifer December 17, 2013 at 8:26 pm

PLEASE HELP! I put the email above I can be reached since I cannot get into our business account which is, it will be a week tomorrow that I cannot send or receive E-mails and everyone emailing me gets a returned message. clients think I am out of business and I already lost a $200,000 contract due to this problem. I have tried calling 1-800-310-0612 over 30 times and after approx. 3 minutes, it says “the person you have reached is unavailable at this time” and then hangs up, I also called the direct corporate # 1-408-349-4665 and actually got a live person, but then she did not even respond to me and sent to the customer care line or rather “customer don’t care” line. I called back and she hung up on me, and my husband called and she hung up on him and now they are not answering the lines at all. I chose option 3 first and then hit 0. I have spent over 15 hours on hold and after 2 and 1/2 hours waiting it hangs up on me. I just want my Email back, please call me 317-504-XXXXX


JoAnn Wheeler December 16, 2013 at 1:59 pm

It’s Monday 16th and still no email. When will this be fixed.


evelyn hessell December 11, 2013 at 8:47 pm

Hello : I’m complaining like everyone else , I’m unemployed and all the jobs that I’ve applied for come to my Yahoo email address and now they can because you guys have the site down for maintenance . I haven’t been able to check for jobs since monday this is causing me a lot of problems .. You guys need to get a better system for working on this and how I’m going to put my email address , I will not get my response , because I can’t check my E-MAIL ,,, so see my dilemma ……


Chuck December 11, 2013 at 12:00 pm



Sarah December 11, 2013 at 11:50 am

Day 3 of scheduled maintenance, can you please tell me why so long without any access to my email account?


Rita December 10, 2013 at 12:27 pm

A scheduled maintenance without any warning? A scheduled maintenance that has lasted for hours during our work day. Can’t believe you guys aren’t able to get this together.
We have had a yahoo account for years – decades! But your failure recently is pushing me towards another email service.


Lynn Marie December 11, 2013 at 3:16 am

Mine has been down for almost 48 hours and I use it for business as well. I have already lost 2 deals and I can’t access it still or get a hold of anyone. I too have had it for decades. Looks like Yahoo needs to hire some employees and reform the company in a serious way. It is getting worse and worse. Frustrated and in disbelief that they cannot find someone to work for this company that knows what they are doing in 2013! Unbelievable!!


Michael December 6, 2013 at 1:49 pm

iI am a advertiser on yahoo local ,i can not speak to a yahoo tech person it has been over a week of phone call “s and left messages also on your web page the corporation phone nuimber is disconnected and no referral number .customer service is not responsive and is below par please contact me at 310-453-XXXXX Michael


Ron Weaver December 2, 2013 at 7:36 pm

First email is a real clunker when it will not load and retry to infinity. The pale white screen means that the computer is froze up, better reboot and try again. Bugs fellas……

Second is messenger preloaded or pre packaged in mail account, because messenger has never worked. I attempted to download 9.0 version and good old Yahoo never completed the process to activate messenger. You have a big fat buracracy in Yahoo who does not give a s*** for users, just advertisment revenue. I would get rid of that LACKEY Marissa (splittail) Mayer. A true wench of a CEO


martin ganderson November 13, 2013 at 7:04 pm

I regret to add my criticism.
I am disappointed
I am departing Yahoo
MLg 13 Nov 2013


Jane November 12, 2013 at 11:49 am

I, too, am having an impossible time contacting help from yahoo. I am unable to use onloine help because they keep saying they are sending info to an OLD email address, which I cannot change because I can’t get into my account!!!! My first mistake was trying to change my password to a more security-conscious one. It seemed to take. Then it didn’t work anymore, but the old one did. Then I had to change it again, because the old one suddenly didn’t work. The new one took. And then it didn’t work, either.

No one at phone help ever answers. A recorded message says they are experiencing high call volume, “Your call is important to us” (A bald-faced lie!), and my call would be answered in the order received. After about 35 seconds, the line disconnects. Dial tone.

This is insulting and uncalled-for. You lack any business ethics if you think you can treat customers in this scurrilous manner.
P.S. Your latest “upgrade” sucks.


karla linett rogers November 8, 2013 at 1:29 pm

To whom it may concern ; I am unable to get into my e-mail for some odd reason, I have
an lot of work that I am doing, in which I can’t afford to loose, I have some work that I have
ben working on , and this is creating me an huge problem. Can someone contact me asap
at 1- 219-944- XXXXX. Thanks A LOT Karla Rogers.


Jannegie floyd November 5, 2013 at 12:57 am

Why is it that since yesteday Nov.3 i am not able to forward and or send any of my e-mail friends,are you having problems Sincerly J.Floyd


pc October 25, 2013 at 3:46 pm

I am locked out of my yahoo account. It constantly asked me my security code: Where did you meet your spouse with a date of May 25, 2009. I do not know the answer to the question. Every time I try to contact customer care via the web the same question comes up. If I new the answer, I would not have to reach out to you. I dialed the 1-800 # and was disconnected EACH AND EVERY TIME. I called the corporate office in CA and was transfered directly back to the same 1-800 #, where they are experiencing a high call volume with the same issue! WTF is that about!


adonna manzo September 30, 2013 at 8:47 am

Yahoo mail is slower than death. You guys need to keep up with technology you know. Yahoo sucks. I am changing over to GMAIL right away.


Kenneth Carson September 2, 2013 at 5:38 pm

I have tried for the last two hours to report an internet scam occurring towards me and I can not access the complaint, internet fraud dept to save my life without going thru endless bullXXXXX, and still no access…here is what happened to me, so if you want to investigate, do so…I am reporting this entire episode to the FBI, including how efffing impossible it is to get help from your org!!! Hey kiddies, want to be amused at my expense on the glorious Labor
Day You will not believe this, I am a contributing writer to several political and Christian orgs okay? Anyhow thru one of my Christian orgs a ‘lady’ contacted me complimenting me over my deep understanding of God, Jesus, etc…anyhow, this leads to that, and so on and so forth, her story develops into one where she is 85 years old, lives in the Bahamas, is in the hospital, has to have more surgeries for cancer, doctors tell her she won’t survive this upcoming one, she has eight million, five hindered thousand dollars and she has chosen me, based upon my Christian insights, faith, purity of heart, has the old lady picture and the whole nine yards, sends me all kinds of docs, etc, I am trying to be supportive of her, lend sympathetic ear, advice, consolation, provide scripture and quoting bible verses to assist her in her time of distress; avoiding the insistence of her wanting me to be the administrator of her estate to be allocated to Christian charitable orgs, blah, blah, blah, blah, this parlay goes on for over 6 hours!!! Deep inside my heart and street smart mind I knew it was incredulous, but played along, actually believed it for a few minutes, until the hook came, her needing 7-8 hundred dollars to activate the account, and even though I told her I was on disability. She still encouraged me, “to do my best to get the money, the best I could, for this noble cause!!!” Quite the con-fidence game she ran at me, and for such a lengthy amount of time, I though, am not your blind faith, unknowing Christian as to the wiles and deceptions of liars, evil, and so on and so forth, have lived a life which exceeds any book or movie script imaginable, on both sides of the coin, in the garden of good and evil, after a fashion, you should be forewarned, in advance, I do not know which org she came at me from, but her game is quite convincing to one that is not educated as to the wiles and snares of the devil who plies his trade on unsuspecting, good hearted Christians……..DEAR BELOVED FRIEND she, he who, what, came at me on face book initially, and then communicated with me thru a yahoo account:
FROM Rosemary Collins TO You
Show Details
• Rosemary Collins

• Kenneth Carson

My dearest Hope,

Greetings to you in the name of our God ,i will like to share an important word with you provided you are ready to be honest with me.All i need from you is your magnificent display of loyalty,trust,faith and honesty carry along with good aspiration and optimism;I can assure you that the sky is our limit,i had no choice than to do what is lawful and rightful in the sight of God for eternal life and in the sight of human for witness of God’s Mercy and Glory upon my life. As you read this, I don’t want you to feel sorry for me my dear as it’s , because such is life and I believe everyone will die someday. I will like to introduce myself to you 1st so i don’t look like stranger to you dear I AM MRS.ROSEMARY COLLINS. A WIDOW AND A CANCER PATIENT, Citizen of BAHAMAS. I’m presently in ST. MONICA’S SPECIALIST HOSPITAL EASING-WOLD branch here in Cayman Island on medical treatments, I have been diagnosed and receiving treatments for Esophageal Cancer which was
discovered very late, due to laxity for my health, which has also gotten to a bad stage making me unable to talk or hear very well.

The illness has defiled all forms of medication and surgeries, and right now I have about 2months or less to live, according to the medical experts report on the last surgery and tests I’ve been through. This deadly illness has live me with no choice than to sold off all the properties left by my husband because the medical experts said i have less than 2months to live which is very scary since I’ve NO child and I have deposited the sum of $8.5 Million US DOLLARS which i sold from my properties into a Bank and I’m contacting you now as I will appreciate your great assistance to help me use the deposited funds to help the charity organizations in the world, Support Hospitals and restores hopes and contribute to the expansion of the kingdom of God both Churches and Mosques worldwide before and after death and I believe through this great mission I may see the goodness of God when I finally get home.

I have willed and given most of my properties and assets to my immediate and extended family members and I want God to be merciful to me and accept my soul and so, I have decided to give arms to charity organizations and give support and comfort to the less privileges in world, My dear i know the thought on your mind now is why I choose you or don’t I’ve a relative to handle this? YES I Do, as I’ve once asked my Lawyer with members of my family to close one of my accounts and distribute the money which I have there to charity organization called, Dar Albir Society of Dubai a charitable organization in Dubai, the charity organization has endorsed a plan for setting up its first orphanage in U.S.A which i will like you to support when the fund is transferred to you and to the less privileged in the world but my family collide with my Lawyer to refused and kept the money to themselves and That’s why i’ve decided to withdraw every of my Vital
doXXXXents from the Lawyer’s possession and kept it myself and that’s the most reason why I contacted you. As I do NOT want of anyone to know anything about my where about anymore except you that i choose as my new family as they do not care for me but the money.

Hence, I do not trust my family member or a lawyer anymore, so i decided to change the Hospital from where they knew i was to the ST. MONICA’S SPECIALIST HOSPITAL here in the Cayman Island without any one of their knowledge with all my doXXXXents as they seems not to be contended with what I have left for them. i contacted you which i believe you will be a trustworthy soul to rely on and have the fear of GOD to do as i said and have mercy on my condition and be the beneficiary of the sum of $8,500.000.00 (Eight Million Five Hundred Thousand US Dollar) deposited with the BANK and distribute it onto God mission, building a Church, Mosques, Orphanage and finance some charity organizations, hospitals e.t.c and to the less privileges. There are hundreds and thousands of people suffering, and dying and its my part to help and Donate support, relief and rebuilding efforts in the aftermath of the Haiti earthquake and the Pakistan Flood relief!

My dear, I want you THINK very well about this message before you write back to me and I will be very happy if you are ready to answer the call of God whole heartedly by helping the poor and others that will benefit from this mission.
As i know this is a great mission which may tidy up much of your time, I have set aside 30% for your time and efforts while 5% for my medical bills and 65% for the whole missions to be accomplish. I have come to find out that wealth acquisition without heaven is vanity and i hope you will agree with this also. I will be praying that Satan will not stop this divine efforts as i believe it’s very deceitful. Do be in contact with me and let me know if you are ready to help and be like mosses who lead his people to the promise land in the holy books, and i will tell you more of what you need to know about my mission and all we need to do for transfer of the fund so you can move on and go ahead with the mission.So, if you are assuring me that you can accomplish the said mission before the lord’s call and this matter is safe with you, then send your 1 Full name,2 Age.4.Phone number,5.Marital Status,Occupation(work),

Lastly, concerning the bank where i deposited the fund, my dear you have nothing to worry about as i’ve all that will be requested from you to make the transfer easier for you without any problem arising now or then after my death.I look forward to your earliest reply to this issue,
I shall wait at your prayerful reply.

May GOD be with you and watch over your family.

Remain blessed.

Further email contacts from this person:

FROM Rosemary Collins TO You
Show Details
• Rosemary Collins

• kennethcarson68

Dear Friend,

I must thank you for your intelligent and understanding about this task,i received all your information’s as the sole beneficiary of the unclaimed fund on my behalf and used it as i ever wish too after my demise since the doctor it is quite obvious i might not survive for two months after my next surgery according to my doctor.I want you to know that this transaction is 100% risk free because all necessary doXXXXents to prove u as the beneficiary will be processed in your name.I want you to handle this business offer with utmost confidentiality and keep it as top secret between God,Me and You.

all you will need to contact the bank and apply for the release of fund to your desired bank account in which I will give you the bank contact with needed information’s which you shall present to the bank as an offer of proofs.

I want you to relax your mind and be rest assured,I want you to know that this account has been lying down dormant for many years.i mean i have operated on this account for long time now and before the bank can release the fund into your desired bank account in the world you will have to REACTIVE this account back to normal before the transfer can take place meaning that you will have to pay for the RE-ACTIVATION fee that may be charges by the bank to enable the industry transfer the said fund into your the desired bank account since this account has been dormant.

Lastly I will like you to know that without you RE-ACTIVATING of this account back to normal being the beneficiary and claimant according to the banking process and procedure,the transfer of this fund to your desired nominated bank account cannot be done by the bank therefore the issue of RE-ACTIVATION of the account back to normal is the most important step to be taken by you for us to accomplish this business transaction and as well achieve our noble aim and used this money as i ever wish for charity.

There is more to talk about concerning this issue of RE-ACTIVATION fee,I will be very happy if you can come online for us to talk better on messenger about this matter because the RE-ACTIVATION fee and I know that with all my explanation you should be able to understand how we are going to execute this plan and accomplish this business transaction as well achieve our noble aim which I so much believe that it is a golden opportunity subjected to us by Almighty God.The question which I think you should ask me supposing you have the opportunity of seeing me physically is “how much is the RE-ACTIVATION fee” ?.

The RE-ACTIVATION fee is about $700 to $800 us dollars I guess,If this is agreed and affordable by you,I will like you to state it clearly in your reply so that I can give you the bank contact were i lodged this money for claim because there is no time to waste on this.


I will be waiting to read from you my dearest friend


Rosemary Collins


steven August 21, 2013 at 2:01 pm

Hello,i have received few mails saying that I was the winner of a price organised by yahoo UK and IRELAND in partnership with windows, microsoft, outlook-hotmail. Could you please let me know if you are aware of such a game with a big amount of money. I am ready to forward you these mail so that you could tell me more and if it is real or not.
Sorry for disturbance, but I need your help in this matter and I think also it could save lot of other internet users.
By the time to get reply from your service, please do receive all my thanks and my best regards. SINCERELY from Mr STE¨PHANE;


David Merchant August 17, 2013 at 2:40 pm

I can tell you one thing, I know this company doesn’t care about anything but themselves when they can go into someone’s e mail and remove contacts because they feel it is alright to do so. There are numerous other things I can complain about but won’t here. I now have your location (s) and numbers, and will most likely seek legal assistance in this matter.


Ronnie Vitolo August 15, 2013 at 12:19 pm

just some feedback. no on likes to be backed into a corner and this is what I feel you have done with email. I had to wade through a bunch of crap in order to get to MY email page. There was a screen that was basically telling me go one way then at the bottom there was another screen that stated something like “control Marketing”. When I opted for that I was still never allowed to go to my email page. UNTIL FINALLY I HAD TO GIVE IN AND CLICK ON THE OPTION THAT ALLOWS YOU TO CONTROL ADS AND TO SCAN MY EMAIL FOR MARKETING PURPOSES. This is LAME AT THE VERY LEAST. I now would like to reverse that choice. I don’t want you or anyone else scanning my email for ANYTHING–PARTICULARLY ADVERTISEMENTS. Why did you make it soooo hard to opt out.


John Gioia July 2, 2013 at 12:04 pm

I agree. Yahoo support is the worst ever.
If you do not buy their software they hang up on you.
Their english is poor. They tell you things you know and then proceed to try to sell you software.
Please have a real yahoo person ( not a third part call me)
John Gioia


Wai wong June 17, 2013 at 2:49 pm

I have a typo with my email address. Revised please see info. Thanks


Wai Yin Wong June 17, 2013 at 2:47 pm

I think Yahoo customer service is the worst in history. I never knew how easy it is to hacked into an yahoo account compare to other company. Good that I switch to gmail account now. I have cancel my account like almost six months ago and I just realize someone has reactivated my account and start sending junk websites to my co workers or the email address I have previously. So I called the yahoo customer service line and he wasn’t very helpful. I understand I need to answer the security questions, but if someone has hacked into my account obviously my questions has been changed. I wasn’t able to give him that information because the questions I have choicen was what’s my mother’s maiden name? or where I was born?. He could ask me any other information on my account since as my birthday or phone number to confirm. He told me to call him back if I remember the answer. What kind of service is this? I mean someone is using my name and emailing other people which really frustrating me and yahoo can’t so anything about it. Yahoo can do some investigation on it, but he was too lazy or the company is horrible to hirer someone that can provide more better customer service. That is why all my friends and co worker never use yahoo anymore. Too many people can hacked into yahoo accounts. You might need some hints from google so they can help you avoid hackers.


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