Verizon Corporate Office

Verizon Corporate Office Address

Verizon Communications Inc.
140 West St
New York, NY 10007

Contact Verizon

Phone Number: (212) 395-1000
Fax Number: (212) 571-1897
Website: http://www.verizon.com
Email: Email Verizon

Executives

CEO: Lowell C. McAdam
CFO: Francis J. Shammo
COO: Bob Mudge

Verizon History

Verizon began as Bell Atlantic in 1983 after the baby bells emerged from the breakup of AT&T.  In 1997, Bell Atlantic merged with NYNEX.

In 2000, the company acquired GTE and changed its name to Verizon.  This was one of the largest mergers in US history.  GTE’s wireless operations became what is today Verizon Wireless.

In 2005, Verizon acquired MCI, making them the largest Telecom company in the US.

Verizon has sold several of its wireline divisions in the 2000s in order to simplify its operating procedures.

Verizon currently owns 55% of Verizon Wireless.

 

{ 8 comments… read them below or add one }

Jim W April 21, 2016 at 2:03 pm

As a Verizon customer for several years I am very disappointed in Verizon’s refusal to bargain in good faith with it’s union employees. Verizon has $131.6 billion in annual revenue, the CEO makes $20 million a year, pays only 12% in taxes on billions in profits and can’t afford to pay their workforce a decent wage and benefits? Give me a break and give them a contract! It’s the American way.

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patlu April 20, 2016 at 1:15 pm

My friend works for Verizon and she is on strike. Her child has cancer and the corporate CEOs could care less if she loses her medical insurance. They make 20 million a year and they don’t give a hoot. I think these Corporate CEOS (MEADE, MCADAMS ,CHESTNUTT, ERWIN are the ones bringing down the Middle class. I want them all to know that whatever hardships and bad they put onto these workers I wish and hope they get it back to them and their Families worse. What goes around in life always comes back at you…

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Mr June Davis April 20, 2016 at 11:19 am

I have been a Verizon customer for 12 years, I live in Eutawville South Carolina. The tower reception was very good in beginning, they made a change to the towers and did not include everyone now i am being asked to pay for a EXTENDER to use a service that i am paying for and can not USE from home Verizon please contact me with a solution

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Wendy O April 5, 2016 at 11:28 am

While the phone reps at Verizon Wireless have been pretty good, I am very dissatisfied with a situation that I’m dealing with right now. I came to Verizon Wireless from AT&T in July 2016. The reason for the migration to Verizon is that AT&T didn’t have good service in the area that I moved to and instead of dealing with the issue, they passed the buck one too many times. When I came to Verizon, I traded in my Samsung Note 4. The salesperson talked me into the Samsung 6 Edge Plus. This is not a stellar phone, but I dealt with it. I am not highly active, so my phone normally just stays in my purse or on the dresser at home. On January 7, 2016, I laid my phone down on a wood surface and when I picked it up, the screen was cracked all the way up from the bottom. Mind you, this phone has always been in a case that I purchased from the Verizon store when I came to Verizon. I went to the Verizon store and they referred me to my insurance plan with Asurion. I paid the $199 deductible and had my phone replaced with a refurbished phone. It took several hours to have Verizon help me do the Cloud transfer and I had to threaten to leave before anyone would help me. Fast Forward to yesterday, April 4, 2016. I arrive home and place my phone back on the dresser to be charged. I pick it up and once again, a crack going from the bottom of the screen that has started to grow. WHAT? How is that even possible. Now, I was starting to really wonder what was going on. I called Verizon to let them know how displeased I was that this had happened again in such a short amount of time. They told me that it was not a known problem. That’s nice – except for the fact that I think we all know that companies are not required by law to report problems until a class action lawsuit is won. Since they were saying that it wasn’t a known problem, I decided to help them out. I offered them the following websites: via a direct message through Twitter. Now, I’m not sure how much pressure needs to be applied to make these issues arise with the glass on the phone, but there isn’t a whole lot going on in my purse that should be causing that! Verizon shut me down and the Twitter rep flat out told me that Verizon wouldn’t help me any further. I called Samsung. Samsung was rude and nasty. That guy literally told me to take my phone to the repair center in Plano, Texas. I live in the MidEast, I’ll get my walking shoes on! They wouldn’t stand behind their product either. I have now been offered by Verizon, $99 off of my bill if I replace my phone through Asurion. The Asurion deductible is $199. Mind you, I’ve already had a replacement and it’s broke and this would be my second out of two allowable insurance claims in a year with them. Verizon is passing the buck just like AT&T did. I have told the phone reps that I do not personally hold anything against them. Verizon is tying their hands from applying common sense to this situation. The problem is documented by Square Trade, which only happens to the largest insurer of electronic products. I think they would know what they are talking about! The customer shouldn’t be taking the hit for bad products coming from Verizon’s vendors Samsung, and consequently, Asurion. I will be following this up with a phone call to Verizon corporate and would very much like to see Verizon stand up for the customer in this situation.

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Charles Winfrey March 18, 2016 at 7:42 am

I purchased a what I thought was a new I Pad last June. It went completely blank, took it to Verizon (Cullman AL) The sales rep told me that since it was in the year period that I could take it to Apple store and they would replace the I Pad with a new one. When the Apple store looked the serial # up, this I Pad had been sold before, back in 2014. I took it back to Verizon and the Mgr said “” We do not sell used I Pad’s, after an argument, he said , I can send it off, with me paying the deductible but cannot promise it will not be a brand new one. I said no thank you, I paid for a brand new one and that’s what I want. I called you guys last Friday, with no call back. This has ruined me, with Verizon. I have loyal to you and have paid every month, on time, never late , $200 since I was early 20’s, Im 47 now !! This is how you treat one of your loyal customers!! This is not over, im not going to let die. I work for a very large company owned by Warren Buffett and if I don’t get a call back & get what I paid for, I will E Mail Warren and he is huge on taking care of his Team Members, this is ridiculous!! So do the right thing, call me, Give me what I paid for, I’m not asking for anything extra and when my contract is up, we can part ways!!!!!! and I didn’t even mention the poor service and drop calls over the past year but I keep paying you guys monthly!!!!!!

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Anthony Summers March 17, 2016 at 1:15 pm

I HAVE ON SEVERAL OCCASIONS TO FILE A COMPLAINT WITH THE EXECUTIVE RESOLUTION TEAM WITH FUTILE RESULTS, SO THIS COMPLAINT IS TO BE FORWARDED TO LOWELL C. McADAM, CEO OF
VERIZON COMMUNICATIONS. I HAVE COMPLAINED ABOUT BEING ARBITRARILY SWITCHED FROM VERIZON TO AOL INTERNET SERVICES WITH PROPER NOTICE AND THE EGREGIOUS BILLING PRACTICES WHICH SYSTEMATICALLY OVERCHARGE ME ON MY ACCOUNT AND LAST BUT NOT LEAST, THE REDUNDANT AND REPETITIVE PROGRAMMING ON THE PREMIUM CHANNELS. THESE ARE LEGITIMATE COMPLAINT THAT HAS “NEVER” BEEN ADDRESSED BY THE EXECUTIVE RESOLUTION TEAM MEMBER-LINDA BURKE. WHAT DO I HAVE TO DO TO BE HEARD BY SOMEONE THAT HAS THE AUTHORITY TO MAKE CORRECTIVE CHANGES AND RECTIFY THE ABOVE MENTIONED ISSUES?

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Steven Towers January 30, 2016 at 3:37 pm

Verizon Fios Executive Director Anne Hogan located in Marlton,New Jersey needs to fire the entire staff of Verizon Fios Engineers The Engineers where notified in March 2015 by The Milford Housing Authority/East Coast Property Management About The Re development of Walker Woods One & Two,Demolition of the old units & replacing with new units the demolition started on September 1st,2015,& the new units where accessible on January 6,2016,but the Verizon Fios Engineers Screwed up literally!,& we have no temporary service (hot spots) until the entire development is finished in 6 – 9 month time frame!,& I Have had no Verizon Fios Service Since Thursday January 21,2016 !,& a lot of other tenants have been without service for a month!,Anne Hogan,needs to do her job!,& have the Veizon Fios Engineers hook us up with temporary service until the final blueprints are completed for the new fibroptic lines!,& we hould be compensated with 3 months of free service for our inconvience without cable service,Anne Hogan needs to Contact East Coast Property Management Development Corridinator Christina Stanley At 302-422-8255 Extension # 114 Immediately without anymore lack of communications!,& I Want My March 10,2016 Billing Cycle Statement Pro – Rated Daily From January 21,2016,& she should give me the 2 black set top boxes free to own permanently for my inconvience!,& on Verizon Fios My Rewards we should receive 10 my rewards points for every dollar we are charged on our Verizon fios monthly bills just like retailer Walgreeens does.!,Verizon Fios Engineers are the most dysfunctional in the cable industry.!,& customer service doesn’t even have our new addresses in their geographics!,unbelieveable,& disgusting!,& inefficient,& inadequate Verizon Fios Customer Service!,& Quality.,& My New Address Is Dover,Delaware 19904-6594 The New Village At McKee Branch Development ; the Property Manager Is Lisa David & her telephone number is 302-678-0300,& Dave Moore Is The Director Of Milford Housing & His telephone number is 302-422-8255,& Brittany the receptionist will have to transfer your call to his extension.!,Do You Think That I Will Have Verizon Fios Cable Service By December 25,2016 “Christmas Day?,& My Email Address is http://www.seabees19xxxxx,& My Telephone Numbers Are 302- 724- xxxx,& 302- 399- xxxx,& 302- 465- xxxx,Thank You!,& Best Wishes.!,Sincerely,Steven C.Towers

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M January 3, 2016 at 4:53 pm

If enough complaints get to the FCC for poor service, an investigation has to start. So make your complaint online to FCC and/or the Better Business Bureau. They can’t even get something as simple as a number relocation right. And I wonder if those call centers overseas are supporting terrorist activities is why they are not responsive enough.

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