Verizon Corporate Office

Verizon Corporate Office Address

Verizon Communications Inc.
140 West St
New York, NY 10007

Contact Verizon

Phone Number: (212) 395-1000
Fax Number: (212) 571-1897
Website: http://www.verizon.com
Email: Email Verizon

Executives

CEO: Lowell C. McAdam
CFO: Francis J. Shammo
COO: Bob Mudge

Verizon History

Verizon began as Bell Atlantic in 1983 after the baby bells emerged from the breakup of AT&T.  In 1997, Bell Atlantic merged with NYNEX.

In 2000, the company acquired GTE and changed its name to Verizon.  This was one of the largest mergers in US history.  GTE’s wireless operations became what is today Verizon Wireless.

In 2005, Verizon acquired MCI, making them the largest Telecom company in the US.

Verizon has sold several of its wireline divisions in the 2000s in order to simplify its operating procedures.

Verizon currently owns 55% of Verizon Wireless.

 

{ 194 comments… read them below or add one }

Eva Zellars March 26, 2015 at 5:35 pm

I have been having problems with my phone since I got it. It drops calls all the time and when the last time I took it in to be checked, I was told that the only thing they could do is sell me another phone. I still have a year to go on my contract. The people in the store in Grovetown, Ga are not helpful at all. They do not got out of there to help people.

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Michael Zimmerman March 24, 2015 at 11:59 pm

Verizon Wireless,

Now you send me emails offering bill credits to hurry back when you wouldn’t resolve my payment plan and customer service issues after multiple contacts and lack of follow up by your customer service reps. After being a long time Verizon Wireless customer, I ended up having to switch to Sprint because of your unethical business practices (illegally changing my calling plan) and inept, pathetic customer service. Then Verizon’s juvenile response to the FCC net neutrality ruling was also truly an embarrassment. I used to be a satisfied customer but it seems like over the last two years there has been a significant decline in Verizon Wireless’ business practices and customer service (online, 800, and in store Fitchburg, WI). Your focus seems to be solely on the Wall Street quarterly earnings at the expense of your long time customers. Good luck with that business model.

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David Sisavath March 23, 2015 at 2:06 am

I’m very very disappointed that verizon took out my godfather plan without my consent … why would someone change their unlimited data plan to a GB plan???…. The computer or someone behind that desk made a mistake… I had this plan ever since i open a line with verizon wireless..this is total BS!! I called and called but no one can’t seem to fix that problem… every customer service I talk to had been leading me on a marathon..playing that 5 business day crap… I want to get to the end of this and contact Lowell C Mcadam .. all I want is my unlimited data plan back.. and I want to continue to be a loyal customer with verizon. I hope someone sees in the upper chair see or read this… at this moment ..Thank you for your poor service verizon!!!

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SCOT SCHORTJE March 20, 2015 at 6:25 pm

So I wake up an my phone is turned off, my upgrade has been used , and plan changed.. HMMMMMMMMMM WTF.. So I called Verizon and they said its my fault because there was another manager on the account . Who cares this is my phone , not someone elses , Verizon basically old me to stick it .. And now im stuck in some BS edge contract that I never authorized .. Were in retail is it ok that someone can go into a store an say hey I want to do this to someone and eeven though its not the same name they just let them do it > No phone call to ask nothing this is BS im leaveing Verizon ASAP oh I cant because I have topay 600.00 to get out

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lisa fellers March 20, 2015 at 11:55 am

what a bloody nightmare I have w/Verizon. the WORST co. EVER!! ive been a loyal customers that pays my bill on time every damn month. every dam month I have to call them because they cant seem to bill me correctly!! I am fuming right now and its not good. im a 100&disabled vet and they FINALLY gave me my discount after a year when I was with my sisters cell plan and they said it was not retroactive when I was told it was, then its because im not on the right plan….haha what a damn joke Verizon is!! you cant email them but they are on facebook–really??? all my contracts have been extended without my knowledge except for cell since I just got on my own contract 12/2014 but im sure it will. theyre billing is ridiculous to the max!! I can go on and on about a hell of a lot more but will stop on here so I can go visit EVERY DAMN SITE I can to post my comments about the WORST COMPANY EVER, the BLOODY SUCK!!!

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Barry Mitchell March 19, 2015 at 9:42 pm

i decided {well after}my 2 yr contract ran out ,to renew a 2 yr contract because i would get a free smart phone due to my loyalty to verizon{since 2007} so i ordered though the internet 2 htc one{m8}smart phones ,they were to be delivered on 3/20/15,after being shipped on 3/18/15,so i was told by 2 customer service reps !!so i called on 3/19/15 to find out if they had been shipped ,much to my expectations they told me they we NOT shipped! this is after being on the phone for 2 hrs voicing my opinion of customer service ,the internet ordering folks said they would 2 day ship these,so im thinking wonderful…….NOT! NOW I FIND OUT THAT MY ORDER HAS BEEN CANCELLED BY ONE OF THE REPS i spoke to ,w/o my consent ,verizon isnt concerned w/ anyone they have for customers,guess they lose a few and still make there money !customer service my ass,its terrible at best ,how many weeks will it take to get my well deserved smartphone?who knows ,VERIZON SURE AS HEL DOESNT CARE.

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Barbara Stone March 14, 2015 at 9:11 am

I would NEVER be a Verizon customer again, even if my life depended on it. They lost my cell phone business about 3 to 4 years ago due to all the BS from their so called customer service. They play games and don’t give you what they say they are going to do for you! I have had to go with Verizon on my recent move back in October as Brighthouse was not available where I live. What a nightmare!!!!

I had internet and phone, now I just got the service in October and we have had nothing but problems with the internet service!!! Constantly cutting off. I finally called them because I was tired of unplugging and plugging it back in to reset the modem. Kind of hard to do anything you need to do online like pay bills or play games when your internet service keeps cutting out on you! In 2 1/2 months Verizon was out here twice and the problem was always at the box by Publix!!!!!! So if this problem keeps up, wouldn’t that tell you, YOU need to fix something at that so called box????? NO, let’s just keep making our customer unhappy… After all, that must be Verizon’s motto… HOW UNHAPPY CAN WE MAKE OUR CUSTOMERS! Phone call after phone call, sitting on hold time after time, asking for a manager or supervisor and never getting one so the story continues. I have had ENOUGH after only 5 months! That is pretty SAD if you ask me. I just called and canceled my service effective Monday 3/16/15, I will NEVER consider Verizon again! Even upon canceling and literally breaking down in tears because I am so frustrated paying these past 5 months for a service that literally DOES NOT work half the time, not ever getting to speak to a manager or supervisor when I call and then I tell Tonya why I am sooooooo upset… also told her I was upset due to all the above… NEVER once offered to have me speak to a supervisor or manager, never have been offered any kind of discount for alllllllll the BS I have put up with, BUT YOU BET YOUR A$$ THEY WANT MY $$$$$ WHEN THE BILL IS DUE! VERIZON DOES NOT HAVE CUSTOMER SERVICE IT IS A SAD EXCUSE!!!!!!!!!!!!!

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