Wendys Corporate Office

Wendy's Corporate Office Address

The Wendy's Company
1 Dave Thomas Blvd
Dublin, OH 43017

Contact Wendy's

Phone Number: (614) 764-3100
Fax Number: (614) 764-3489
Website: http://www.wendys.com
Email: Email Wendy's

Executives

CEO: Emil J. Brolick
CFO: Stephen E. Hare
COO: R. Scott Toop

Wendy's History

Wendy’s Old Fashioned Hamburgers was founded in 1969 by Dave Thomas in Columbus, Ohio.  The chain featured square hamburger patties and Frosties.

In 1970, Thomas opened a second location in Columbus.  This location would add the first modern drive thru window in 1971.

In 1972, the first franchise is sold.

By 1976, there are 500 restaurants and the company goes public.

In 1978, the 1000th location opens.

In 1979, Wendy’s was the first chain to introduce a salad bar.

By 1983, there are 2500 locations.

In 1985, the company merges with Tim Hortons.

By 1987, there are 5000 locations.

In 2002, founder Dave Thomas dies.

In 2006, the company headquarters is moved to Dublin, Ohio where they remain today.

In 2008, the company merged with Triac, owner of Arby’s.

Today, Wendy’s is the third largest hamburger fast food chain in the world with nearly 7000 restaurants worldwide.

{ 279 comments… read them below or add one }

David Butler July 30, 2015 at 2:18 pm

I would like to start by saying thank you for your response, but in regards to the issue I had when at a Wendy’s location my question still has not been answered, nor does a free meal that is less than what I paid that day, fixing the issue at hand. I was told that Wendy’s stopped doing the refund for no receipt standard years ago and I know I have been there more recent than that and saw the stickers on the window stating that. I also think the level of customer service was completely unsatisfactory. To the point that I have not been back to Wendy’s at any location since and a offer for a free combo meal definitely does not persuade me. Thank you anyway, but as I stated to them at the store that day. I’m not looking for anything free, I just expect more from your establishment.

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Stephanie July 28, 2015 at 1:26 am

I went to Wendys at 12:25 AM & ordered a JR Bacon Cheeseburger with a 10 piece nuggets & a large fry. Once I arrived home to eat my food I bit into my cheeseburger & the middle or the pattie was pink (raw)! I reported it to Corporate & am waiting to hear back, safe to say I will not waist my money at another Wendy’s again!

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kristy marks July 27, 2015 at 4:40 pm

while vacationing in pigeon forge tenn. we stopped into wendys to grab dinner aside the fact the place was so slow it took 20 minutes to get our food, as we were almost finished up my daughter started vomiting on the floor wheni looked she had gotten a bake potato and when she flipped the skin over it had not one but FIVE! bugs the size of my thumbnail on the potato! this in return started a chain reaction of myself throwing up as I walked it to the counter the girl at the register grabbed it quickly before I could take a picture and ask me if she would like another one! totally disgusted I walked out an didn’t say a word before I started to vomit again! I have no idea why anyone would think id want another potato from wendys ever much less ten minutes after getting one that was so disgusting!

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Alex Garcia July 21, 2015 at 5:52 pm

Recently went to Wendy’s close to my house in Oxnard, CA – after waiitng 15 minutes in drive-thru without any movement 4 cars plus myself left. We all went across the street to McDonalds where my $56 order was served in approx 4 min.

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Kelley Ward July 16, 2015 at 1:10 am

Tonight I went through the drive thru as I usually do a few times each week as a regular customer. I have let things go in the past until now. I ordered kids meals for my children. After I had already paid and had waited about 15 minutes, I learned that they were out of chocolate milk, white milk and juice. I also ordered apples with their meals. They were also out of frostys AS USUAL EVERY time I go there. Once I got home, we had no apples at all. Just a bunch of cold fries. the chicken in the kids wraps were also cold and the chicken looked as if it had been recooked several times. Not to mention, we got no straws to drink our drinks even after we were obligated to get sodas which we don’t usually drink. This is nothing he first time we’ve had issues with this particular location. Last time we visited they were also out of milk, juice and frostys. I’m beginning to wonder if those items are going to be discontinued? Or has someone just forgot to order these items several weeks in a row? Like I said these simple problems have occurred with each of my visits in the past several weeks and has discouraged me from ever visiting Wendy’s again! I know things sometimes get missed and people make mistakes, but not the same mistakes over and over! My personal opinion, I don’t believe a place that offers optional healthy items for children should ever run out of those items. I was already upset that I had to wait over now 20 minutes for three kids meals. The last time Ivisited here they were out of shredded cheese,SHREDDED CHEESE? REALLY? and instead they cut up slice cheese to put in the kids wraps? Not professional at all! The employees are always super nice, don’t get me wrong. However, I believe all these mistakes fall directly into managements hands, for ultimately they are the ones responsible for making sure all operations are ran in order. I would appreciate if someone could respond to my concerns I have addressed? I have visited this particular location two to three times per week for the past couple of years and honestly, since the remodeling of the building, the only thing that has impressed me is the building is quite nice but my experiences here lately have been way below sub-par.

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jay mathias July 14, 2015 at 11:46 am

i am not an employee of wendy’s but the wendy’s at 11760 Oakhurst Rd largo fl, had me go in there store while they were closed and had me work. i am going to sue the for business malpractice because any shift manager should know not to let someone in after they were closed let alone get free labor out of them.

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Geoff Hubbard July 14, 2015 at 5:04 am

I had just been fired from the Wendy’s of Durand Mchigan. I was very mistreated. I got fired ony 90 days. My 90 days was up the exact day I got fired. Here is a list of how your company managers treated me.
1. Almost all managers were very rude and disrespectful. I had gotten 3 write ups in no time at all. Management was very happy to give me. Two is particular were even worse. One wrote me up because as she puts it “talking back to management and was bitching about her. Walked away from another employee offering help with dishes” that is not the case in the slightest. I was already off the clock when this manager had said she “talk” to me. It wasnt talking she had completely disrespected me and yelled at me off the clock. I had gotten another write up that was detailed to many customer complaints. The problem with this was I got both write up at the same time and not even an hour after the second one had accured. Was talk to once and I received both write up at the same time which were givin to me by a whole different manager. Both managers who gave me the two write ups were having me try to take orders at the back cash register window when I had not been trained to do so until weeks after the occurrences. When I told the head general manager about these issues she told me that they were being dismissed because they were not properly handled. But I was lied to and the two write ups stayed. And then the third write up and final write up was givin to me before I had clocked in on 7/13/2015. This write up stated that I had not been doing my duties at all over this prior weekend and that I was taking to much time cutting and doing bacon and that I should not of been doing so. I was accused of not properly sweeping or mopping the floor when my schedualed time has already being over. I was told I was suppose to have something cleaned when I was never told to have cleaned before. Example : Satursday 7/11/2015 I left after 10:00pm. There had been nothing left for me to complete. At midnight on Sunday 7/12/2015 a fellow coworker was sent home sick as I was told hours later before 4:00pm that day, the general manager and an assistant manager had to come in to fill in. When they arrived at Midnight on Sunday I was told they had to clean backroom floors and do everything that I was suppose to have completed before I left. As stated before all my work had been completed and the night manager at the time okayed it and sent me home.
2. The minors at the store when on the clock were always on their cellular devices and not doing the job assigned to them. A few in particular were eating product in the middle of drive thru while I not having trained in taking orders was being told and depanded to take orders and give out change.
3. I was not able to do my back register duties properly because managment was not allowing me the time to do so. Example: I was told not to cut the bacon for the bacon pans all the way through. Every time I had been schedualed for a shift of 4pm until 10pm I had not been able to do any other duties except collect payment and give change for 4 to 5 hours of the shift because of high custumor activity. No other duties assigned were not able to completed by me because of high customer activity.
4. I was never trained properly. Every thing that I was suppose do was not explained for me to understand. I was giving my duties and expected to fofill them without any instruction on how to do them properly. Example: as stated before I was not trained to take orders at cash drive thru Window until recent and was still working on improving the skill because I was only given the register and there was no one there to correcting me if I had made a mistake.
5. I was not able to take breaks that were needed such as restroom when needed. Because of high customer activity and having no one to cover my station as I use the restroom I was forced to stay where I was.
6. My shifts where to short to have breaks or I called off multiple times in one week when scedualed. A minor who had been hired the same day I had was getting her 29 hours a week and then some extra hours. I barely made 10 hours a week, if I was lucky 20.
7. I had never been trained on anything except one task for two months if employement. I was doing fries and nugget station and nothing more. I was getting supplies for front line when it was not assigned to me.

This list is of mistreatment is why I am complaining as an ex-employee and will be telling future applicants not to apply for this company.

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Shysheka Plunkett July 18, 2015 at 8:45 pm

You are absolutely right Wendy’s don’t treat their employees right. My daughter works there, she’s straight A student has never gotten in trouble at school or home she’s the perfect kid but when she came home crying wanting to give her 2 weeks notice I knew something wasn’t right. The manager was yelling in her ear as well as talking about employees to other employees About their weight and race which is totally unacceptable as a manager I hope and pray that something will be done or its go be a big mess because people are not playing when it comes to their child being mistreated on the job when all their trying to do is make it besides all that work they do for minimum wage is just embarrassing.

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Barbara Simmons July 13, 2015 at 6:13 pm

I just wanted to inform the corporate office about the “new” taste of the Honey Mustard dipping sauce. I tried it today 7/13/15 and it has an over powering spicy effect that burns my nose! Very disturbing, I could barely finish eating my chicken nuggets.. I’d much rather have the original version of this sauce back because it Tastes soo much better!!! Please and thanks!

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