Tractor Supply Corporate Office

Tractor Supply Corporate Office Address

Tractor Supply Company
200 Powell Place
Brentwood, TN 37027

Contact Tractor Supply

Phone Number: (615) 440-4000
Fax Number: (615) 484-4854
Email: Email Tractor Supply


CEO: James F. Wright
CFO: Anthony F. Crudele
COO: Gregory A. Sandfort

Tractor Supply History

Tractor Supply Company ,or TSC for short, began in 1938 as a mail order tractor parts business founded by Charles E. Schmidt, Sr.  In 1939, the first retail store opened in Minot, North Dakota.

In 1958, the company went public and growth accelerated.

In 1966, the company opens a stores in Ontario, Canada.

In 1969, the company is purchased by National Industries.  Then they are acquired by Fuqua Industries in 1978.

In 1982, a leveraged buyout (LBO) is led by upper management of the company.

In 1987, all Canadian stores are sold to Murray Cummins.

Today, TSC has over 1000 stores in 38 US states.  The Tractor Supply corporate office is located in Brentwood, Tennessee.

{ 112 comments… read them below or add one }

Elizabeth Mclure April 12, 2015 at 7:34 am

Corporate Why is it that Robert Williams territory south west Florida has so many managers, team leads and members quitting? Could it be him and his awful leadership and constant degrading and belittling and his inability to treat others humanly. Maybe HE IS THE PROBLEM?? Wake up corporate TSC. You have lost a lot and are going to lose much more. Unless this is the type of leadership and character you want to portray? I will continue my mission to let others know how awful a corporation this is to work for and if anyone hasn’t already “hostile work environment”. No one has the right to treat you this way what happened to building up your team instead of every chance you get break them down. I blame his bosses and their bosses this comes from the top down. I have been in management for years work for corporation and NEVER have I seen this management style except in a prison or boot camp. It’s funny how he still has his job – that is my mission to remove him and his management style! Fire Robert Williams who supports me!!!


Phyllis Christy April 20, 2015 at 2:18 pm

Elizabeth, Degradation humiliation, and sexual harassment are the way tractor supply operates these days. Save yourself the headaches and find a decent place to work for. I am currently authoring a book on the horrible way this company treats it’s employees, especially the female employees. I have collected stories from many women and a few men. I would very much like to include your story. The district manager they have in the southwest sounds a lot like yours. They are following the path Wal-Mart took after the founder died and then his son who had taken over. Before that Wal-Mart was a very good place to work, as was tractor supply about a decade ago. document everything that man says, get as many witnesses as you can, and get an attorney. Speaking to corporate will only cause then to harass you and use you as a scapegoat. If you would send me your story I would love to hear it and include it. You can send it to pec****


behlen delivery April 3, 2015 at 2:40 pm

I recently made a delivery to your Conway Arkansas storeI arrived at 4 p.m. the store manager told me he would get to me when he could his name was Lance I told him it was a very short easy unload maybe 10 or 15 minutes i SAT there for almost 3 hours before he sent somebody out to unload me it took 10 minutes immediately upon getting unloaded he told me I had to move my truck because I was blocking traffic in his parking lot it was okay for me to sit there for 3 hours waiting but not for another 45 minutes before the store closed legally I could not move my truck because I was out of hours because I set so long waiting to get on loaded I was warned from other managers and receivers from stores I visited previously that day about his attitude and his sense of urgency to unload it Behlen truck, what I really found strange was it was okay for my truck to sit there where he told me to park it for 3 hours until the stuff is off of my truck and then a trip to have my truck towed if I didn’t move it, I sure hope somebody reads this from the corporate office and do something about this I don’t think it’s fair that we are treated this way I was nothing but polite until he told me to move my truck or he would have it towed


wes March 26, 2015 at 5:58 pm

I would like to file a complaint against the manager and the assistant manager of the tractor supply store in Windsor California I have seen on several occasions them mistreating a pregnant woman belittling her in front of employees and customers she’s not the only one that has been belittled by these two men most of the employees that are there have been yelled at and told how stupid they are in front of customers I have been trying to get ahold of the operator for the past two weeks and every time that I call the operator is unavailable something needs to be done a pregnant woman in the state of California has the most right out of anyone and they are violating every single one of her right if this is not taken care of soon I’m going to suggest that she seek legal counsel against the two gentlemen the manager and the assistant manager and your company handle this as soon as possible I will keep on writing complaints on here and I will get ahold of every other person that I see come into that store that has a problem with your management staff and I will have them write complaint and if this is not taken care of I will call the new station and I will complain to them about it thank you very much and have a nice day


former employee March 26, 2015 at 12:36 pm

this company is a joke to work for I was there as a team leader and had to go on medical leave for awhile and the fired me by a letter cowards…. that took away my insurance so I couldn’t get anymore medical attention….IDIOTS !!!!!!!..I have tried to contact people at TSC and no one will respond to me……


Elizabeth McLure April 12, 2015 at 7:38 am

Because they don’t care about employees you are better off! A company that operates this way will not be around long make sure to tell everyone you know meet not to shop at TSC! I’m up to 25 friends and family; that’s who told me after I shared with them the treatment of employees. They will implode mark my words. It will happen but it take us to make others aware of the operations and cruel treatment of employees!


tom March 22, 2015 at 7:48 pm

I do shopping in silver city NM, Carlsbad NM, an showlow AZ . I would would really like to see a veterans discount for us who served.
Thank you


Elizabeth Mclure March 24, 2015 at 7:42 am

They won’t give you a discount they only give employee 15% and if an item is damaged they aren’t even allowed to sell it at a discounted rate without approval. It’s all about the almighty buck go shop elsewhere this company has taken hours of my life and promised things to my fiancé and turned right around and stabbed him in the back. Never will trust them they need to do some real training on what makes a good company and how to treat the employees they work to death and Pay them awful. All the district managers care about is meeting plan. They fired my fiancé with sales up 33% and for no reason except they never trained him how to be the hard non caring degrading manger they want to run their stores. Talk to district managers that is where a change needs to start.


Andy March 21, 2015 at 3:53 pm

I love TSC
I go there weekly anywhere in middle Tennessee. Always have a wonderful experience.
After reading all of these complaints I have to wonder if the authors are complaining on all of the corporate companies websites.

I guess they should take their business elsewhere


Elizabeth McLure April 12, 2015 at 7:46 am

Andy last name unknown not like my posts Elizabeth McLure (Sansosti) from Pittsburgh and lives in Arcadia Florida. I post good and bad that’s what this is for! I have wrote good and bad experiences I am not passionate for just any reason except I loved this and I know first hand! Unfortunately I think you need to do some investigation into how TSC treats their employees! I am a manager and have been for years and would never treat my staff the way they treat theirs. Unless you know first hand and want to share your full name you must be one of those they pay to post positive experiences! Enjoy shopping as you are supporting corporate slavery and belittling and Inhumane treatment.


Elizabeth McLure March 11, 2015 at 8:00 am

Today I see a company that says one thing and stabs their employees in the back. If you are an employee watch your back because district managers lie and they have favorites and play favorites! I wouldn’t be surprised to see who get the Port Charlotte store now and if that happens I will picket legally out front and get magnetic stickers for my car that stay “don’t support tractor supply” I am so disappointed and frustrated that a company operates and CUSTOMERS THEY DONT CARE ABOUT YOU. the store personnel might but corporate they could care less they are still making money the only way to make changes is to stop shopping and take your business elsewhere. Worst company EVER!!


Crazy March 10, 2015 at 10:47 am

I shop at the Tractor Supply in Pounding Mill VA at least 3 days a week. My only problem with this store is that the Asst. Manager there really does not know what she’s doing. She is very rude at times with customers and employees. You can ask her for help and most of the time she cant help you. I know she has been working there for a pretty good while now. All of the other employees that work there are always very nice and do everything they can to help me. In my experience through the years of retail you have to have good leaders to work for and she is not good at leading. I’ am pretty sure I am wasting my time by typing this because if the company cared they would of let her be employeed there this long.


Elizabeth Mclure March 24, 2015 at 7:36 am

Because they don’t get training and are thrown into these jobs . Corporate doesn’t care they still expect unrealistic results from the employees they work like slaves and pay like shit. Ask her/him how much training they actually recieved. You will be surprised. It starts from the top and I believe t will never change hoping the implode! If I was a shareholder I would be ashamed I own a part of a company that treats thier employees like dogs.


Sheri Balzer March 10, 2015 at 10:44 am

Why is it so difficult to get a wheelbarrow from TS? I have special ordered a Rubbermaid large garden cart , three times, have waited over three weeks, have been given a “rain check” and still no wheelbarrow! How hard can this be really?


Elizabeth McLure March 10, 2015 at 7:47 am

Tractor Supply doesn’t care about their employees. Shareholders come first. Well they are no better then the factories that use slave labor pay at 9 dollars an hour part time so no benefits no one is full time except the receiver and mangers who work hours and hours for no more money. Scenario do inventory and cut payroll have 7 trucks of feed etc come one right after the other and have annual sales meeting for managers but no staff to help customers nor take care of the unrealistic demands placed upon them. And they don’t care the expect it to still get done while all those big wigs are at home with family enjoying dinner while the team members and employees are busting ass so you can live in your nice houses and drive your nice cars. I hope karma will come to those and that it’s big! i still haven’t recieved a response and won’t stop until someone in corporate calls or emails me to listen to a person who watched the workings of such a horrible company that puts employees last . Have a great day. Shop Walmart or a pet supermarket or your local hardware Stores don’t give this awful company anymore of your hard earned money.


Need propane! March 7, 2015 at 2:46 pm

Tractor Supply can’t provide propane during this record breaking cold snap for the entire region around NE Maryland and Northern Delaware. The Middleton, DE store can’t get any propane from their supplier – AmeriGas. They can’t say when they will be getting any either. Their Elkton, MD store has had a broken pump for over a week and can’t say when it will be fixed. They don’t seem to care either as filling tanks adds to their workload and is an annoyance.

Just a heads up if you depend on getting propane tanks filled at TSC in this region.


Elizabeth McLure March 5, 2015 at 8:02 am

One more item to add I worked for IFAS/UF County Extension. And I will make every agent know my thoughts and concerns about Tractor Supply’s operations and I will continue my efforts to stop the sales at all of your stores that I can impact. Also I am a national MS advocate speaker and I travel through the state of Florida and the U.S. sharing my story of living with MS successfully. I don’t go down without a fight!


Elizabeth McLure March 5, 2015 at 7:36 am

I am watched how a district manager set up a store manager for failure. I have lived and worked in Arcadia and the Port Charlotte/punta Gorda area sine 1988. In Banking, Agricultutre and Healthcare I have many high powered connections and I will be sharing my personal experience with those and will tell everyone I come in contact with about the operating practice of Tractor Supply. I will not stop until those who know my passion for right and wrong are told and profits reflect my works by a simple word of mouth. You have messed with the wrong persons family and person who can make this happen.


richard king March 2, 2015 at 7:43 pm

jan 2013 I purchased a utility vehicle, the day I took it home it would not run, I took it to the repair facility the ts manage recommened, they took 5 months and did not fix it. but I had to pay 200.00 to get it out , I took 5 different times to 4 places and it still did not operate correctly,, problem no 2.. I went to dmv to get a off road sticker, dmv said I needed a title from ts ,, ts said I couldn’t get one,,, I was told by a officer of fish and game I needed a off road sticker, but ts will not help me with any of the two major problem,, the manager smiles and says he can do nothing, and told me it would cost to much for me to sue ts.. ts is the worst customer support I can imagine, im at the end of my sanity,, what do I do to get help,, ??? I want to return the unit, ts says I cant,, im old and really tired of this,, please respond,,,,


Wade Harley March 1, 2015 at 4:45 pm

The feed buggies (carts) have too small of wheels on the front. Load 5 or 6 bags of horse feed on them and they are almost impossible to turn and handle. These carts are difficult for a man but almost impossible for my wife. Please put some different wheels on these buggies.


Mike Amaral February 19, 2015 at 1:20 pm

I am really disappointed in the customer service outside of being in the store. Meaning, almost every store empl can take u to what your looking for… But the following is unbelievable….

Two skid sprayers in Plymton, Ma, were special ordered, one returned with blown motor two years ago, the other never picked up. Either way I tried to buy these two seasona ago, discounted price was silly. Followed up and no return call. This year manager will look into it, three weeks ago, still no call. Two skid sprayers, very little empowerment at the store level? Micro mgt?

Who knows. Here’s two more…try to buy chemical tanks. No one can give me a correct price. Girl says needs to go outside to get upc in order to give me a price. The book 100 gal is $240+ The 210 gal $299.(Swansea, MA)I have been in the store three times this year trying to get a price on the smaller tank. I can’t spend money at these stores. There sitting on inventory as if it appreciates.

In summary, managers don’t call you back. Store clerks was going to check the tank ups two times last week, I’ve been to store 4 times( Swansea) and I still never received a call. They are quite nice to me and look at me with 1/2 a clue.

Well today, I decide to call the district manager as I had 11 district managers on several locations throughout the country. Customer crevice rep can’t give me number to call, he can only email them and then they respond. Are you seeing the trend. Things just linger and little problems get bigger. First Staples, then who? Unacceptable. Still waiting for a call from the District manage? I thought I was either part of the problem or part of the solution when I was responsible for production. Does the guy at the top care? Have a pulse? He’s probably not reachable either. Really sad as this is a desire able store business that is totally disorganized and mediocre leadership at best. I will wait for a call. :-( I’ll wait until I post on facebook. Does TS need more negative exposure before they start returning calls and fixing problems. Mike A


Veronika February 2, 2015 at 7:50 pm

Would it be possible to speak with an actual customer service rep instead of being prompted to find all answers via the website? Both your customer service phone number online and on this page prompt the same recording and it is impossible to be connected to a human. What is UP with that?


Veronika February 2, 2015 at 7:51 pm

Comment is directed towards Tractor Supply


Trudy January 16, 2015 at 1:18 pm

In December 2014 I bought a dump cart, today Jan 2015 I go to tractor supply in my city to get a tire that went bad for the cart and they don’t carry those tires, so why not? So I had to buy a tire that is not the same one and I am really upset about this. Why wouldn’t they carry the tire for the cart that they sell? I do not understand this.


Matthew January 8, 2015 at 1:57 am

I purchased a cannon gun safe in dec. I paid it in full and told them it would be up to a couple of weeks before I could pick it up. I took time of work and went to the store in monroe wa to pick it up and they informed me that they had sold my safe and they knew about it for a couple of weeks and no one called to explain the problem. I asked the manager to call me they said he was on vacation and would call me when he returned. He has been at work for five days now and no call. I would like a response if possible thanks.


Vickie Johnson December 30, 2014 at 2:14 pm

We just bought 2 Berkshire 8 week old pigs yesterday in Mississippi. On the way home we purchase a bad of Producers Pride Hog Feed at Tractor Supply in Picayune, Ms. After driving home to Bay Minette Alabama and setting up the quarters for the pigs, we opened the bag of hog feed and almost were knocked off our feet with the ammonia smell. After looking at the feed it was wet and chunky! As it is way to far to return this feed, we are angry that this feed was ever allowed to be sold. The Store number is 1684 and as I said, in Picayune, Ms. We are truly getting tired of the poor products and poor customer service of all the Tractor Supplies we go to. One in Saraland Alabama, will leave you out in the yard for 15 minutes or never show up to oad items. And the one in Bay Minette is just as bad! We need to locate another Farm Store.


Charlie January 27, 2015 at 11:36 am

There is a local store on Hwy 59 in Summerdale, Al..


Jd lowry December 17, 2014 at 4:59 pm

Tractor supply in staunton va is the worst I’ve ever been to! All the women in the evening shift are so rude to customers exp. Anna she acts like it kills her to have to assist someone. I’ve been a long time customer actually my whole family but we have all decided to make the extra drive now to rockingham co-op because the customer service here sucks. Sorry it’s your job to assist the public. Poor place to go but just my opinion. Thanks (lost customers) p.s it’s bad when all the local farmers at the livestock sales think the same and have taken thier business elsewhere


E. Malgren December 17, 2014 at 3:06 pm

This is in regards to our attempt to purchase a Champion 7500/9550 generator (a non-stock item at our local Tractor Supply store) using our newly obtained Tractor Supply Credit account. We obtained the line with a $4,500 limit Saturday. After applying and being approved, we followed the Shop Now link and proceeded to place our order.

We were unable to complete it because unlike cards from Home Depot, Best buy, and Amazon, Tractor Supply’s credit card requires a CVN number when purchasing on the Tractor Supply web site. I spent over an hour Tuesday evening at the Puyallup store where one of the staff members attempted to help me with the order. We were able to complete an in-store purchase with the account information, but because the item we wanted could only be ordered online, she was not able to help. She had to follow the same order procedure we tried at home. We could not get around the CVN requirement.

I contacted CITI Bank this morning and was given a temporary CVN number. It did not work (my wife tried it on our home computer and I tried it on my work computer). I called back, the gal I talked to saw the number and put me on hold to follow. After 10 minutes on hold that call was dropped. I called back and found myself talking to a third person. At first she could not find the CVN note. Then she contacted another department. When she got back, she reported that no one in that department knew where the temporary CVN came from or why I was given it. The only CVN that will work is the one actually on the back of the card. Security will not release the number. We have to wait for the card – period. We were hoping to take advantage of the no interest until January 2016 offer. Unfortunately, it looks like we will not see the card until after that offer expires. Having now spent over 4 hours attempting to complete this transaction, we are very frustrated and wondering why Tractor Supply can’t do a better job taking care of its customers.


Gale Terry December 12, 2014 at 5:00 pm

I have called and called the solutions center and hav yet to get a live person on the phone. When you select 4 to place an order, the automated attendant says go on line to place the order. Well I have a shipping question and on line will not provide an answer.. So I called a local store and was told by someone that they never really have to call corporate so they don’t know why I can’t reach someone. GREAT CUSTOMER SERVICE TRACTOR SUPPLY!!! Ha!


Tony Grubb December 5, 2014 at 7:07 pm

Management,or should i say manager( Sarah) at the tractor supply in Eden North Carolina Most of the time very rude and disrespectful …..And there store return policy is just as bad ,I’ve spent a few thousand over the last few years but what happened after today i want be back, Maybe the very few that i see there now will stop and start buying from local stores where prices are cheaper and Management is alot better because i know i am and i will make sure to spread the word thanks Sarah


Scott Sperry November 24, 2014 at 4:00 pm

Your Jackson Ohio store refused a price match on whole corn a few days ago ???


R Zwarich October 30, 2014 at 1:24 pm

Reading through these comments is certainly no surprise. Tractor Supply gives off the smell of a dying company, with no attention at all to customer service. It is always hard to find anyone at all in the nearly deserted stores, other than at the cash register.

Yesterday I was working on my tractor. I needed to get a field plowed ahead of rains that were forecast for the afternoon. I discovered that I needed some gear oil. I could have gone two different places to get it, each about 8 miles away, but in opposite directions. I went to my computer and found the gear oil on the Tractor Supply web site, and used their ‘check store availability’ feature to be sure it was in stock. I drove the 8 miles to the store to get it, but found out that it was not in stock.

Even with the aid of modern computer technology, and computerized inventory tracking systems, this company clearly cannot manage their inventory well enough to keep such a basic ‘tractor’ item in stock, and worse, they have a ‘special feature’ on their website that only serves to mislead people.

When I asked the cashier to speak to the store manager, (I wanted to register my complaint about driving 16 miles round trip in vain), she told me that she IS the store manager. When I asked to talk to the store’s general manager, she told me that she is the general manager. (With the store’s general manager working a cash register, it is certainly no surprise that the store can’t manage its inventory).

When I explained to the store’s general manager that I had driven 8 miles to get an item that their web site said was in stock, only to find it out of stock, she flippantly informed me that I needed to call the store to confirm inventory. When I asked her why they would even have the online inventory check system, if I needed to call the store, she arrogantly told me that I could “call corporate and complain”.

We have been regular customers of this store for some time. We have been buying over 300 lbs of feed from this store per month. But now I’m cured. There are other outlets for tractor and farm supplies in the area that are reliable in keeping actual ‘tractor supplies’ in stock, and can afford to pay for employees to work in their stores, to manage their inventory, and to provide customer service.

I did call corporate to complain. I am supposed to be contacted by email by the district manager, (for the Sturbridge, MA store), David Toth. Haven’t heard anything yet. I’m sure Mr. Toth is very busy supervising the store managers who are too busy working as cashiers at his stores to manage inventory and keep basic items in stock. Or maybe he is feverishly working on the web site software that misleads customers about inventory in stock. He clearly is too busy, at least so far, to care about losing a regular customer.

Tractor Supply clearly has no respect or regard for its customers. As I said, this outfit has the smell of a dying company all over it.


glenda October 24, 2014 at 8:53 pm

i hate to go to tractor supply i can never get any one to wait on me, i get many bags of chicken feed and i have to load them by my self, well today i had no choice but to go there, and this young man was so helpful i told the manager how nice he was and he could have cared less any way the young man said that he had to help some one and would be right back to load my feed, well you guessed it he never came back, AGAIN i hate tractor supply and i will NEVER go there again, someone who has some control needs to check on there stores,


Robert G Walker Sr October 21, 2014 at 11:49 pm

I ran into the store to make a fast purchase tonight, there was a strong smell of propane in the air. My son ,and an another young man began to tell me that early that evening another employee let their 500g tank leak completely empty. The person in charge even got in on the story.
At this time the store is fill and the parking lot smell like a refinery.
My question to her / statement concern following the proper safety .

I E: call the fire department, what did she do? She call another manager, and said it should be fine.. There’re no way thank tank could cause a fire. Then she had the nerve to tell my son, that I need to act like a customer. I was , a concern customer for the safety of the shoppers and the employees . So I call, and she look him( my son) In the eye and said well we are now going to have a bill. A bill vs possibly of death. You be the judge.
Little Rock Arkansas OCT 21,2014


former employee October 15, 2014 at 11:39 am

One suggestion for corporate. “Undercover Boss”! You obviously have No Clue as to what goes on at the store level! Managers have NO support, team members are poorly trained, overworked and underpaid. The “non exhaustive list of tasks” is completely overwhelming and impossible to complete in your time frame and to your expectations. You have completely forgotten the roots of this company, the customers and the hard working people who go home exhausted and poor so that your pockets can continue to be lined. WAKE UP!! Just because it works in Tennessee doesn’t mean it works in the rest of the country. Foot traffic varies from store to store. Two team members might be enough to operate some stores but are definitely not enough to operate others. Give management the payroll to run the stores efficiently instead of constantly setting them up for failure. There are MANY reasons to explain the high rate of turnover. Again, WAKE UP. Pay attention to what your employees have to say.


former emplyee02 January 30, 2015 at 1:29 pm

As a former employee, I totally agree and then some… I loved the type of work. I am farm and ranch thru and thru.. Take better care of the employees and you will have a very successful farm and ranch company…. This is definitely not happening at TSC. We need Murdoch’s Ranch Supply in the south. TSC would be history.


meagan March 7, 2015 at 2:35 pm

I completely agree! I just quit as a cashier there. Obviously it doesn’t pay enough but the training was terrible! I trained with another cashier for a day then it was sink or swim. I basically trained myself. Then would get lectured constantly by my manager for protocols I didn’t know existed. You can’t teach yourself what you don’t know. Cashier’s are supposed to answer phones, check out customers, greet every customer and direct customers all at the same time. then get lectured about our numbers being low for this or that. We have to badger customers to donate to up sell products sell power plus item of the no avail because we never seem to sell enough to satisfy numbers. There’s no positive reinforcement at this job. You do your job and nothing is said. do somthibg wrong and the manager is in ya. I worked there six months. That’s all I could take.


Donald October 8, 2014 at 3:18 pm

Orange Texas location:Stopped by today to shop around kill some time
The store is not very clean,men’s restroom was unclean
No soap to wash my hands,was very disappointed in this store.
Was wondering if you corp.people ever inspect these stores.
Found one of the ladies to be rude,I don’t plan on going back,pricing to high anyway…


Nancy September 25, 2014 at 11:55 am

Have a PowerPlus Plan for Bad Boy Mower (purchased 4/18/2013). Was told by TSC sales person the PowerPlus plan covers wear/tear from every day use (TSC web site states the same) and general maintenance. However, upon having mower serviced, have now been told by the repair shop that the advertised ‘every day use wear/tear’ are NOT covered by the plan. A check of the ‘What is not covered’ section of the PowerPlus Plan evidences that preventative maintenance and ‘wear and tear from everyday use’ is NOT covered – despite what the website (there is no qualify asterisk to check the plan terms for exceptions; even if it did – it would fully negate the asserted coverage scope) and your sales persons tell consumers.

Bluntly put – your website and your salespersons are providing false and misleading information which induces people to purchase the PowerPlus Plan to cover items that are NOT covered. We are now going to have to pay maintenance expenses that we were told would be covered. I am more than certain that I am not the only consumer who had this issue and it has left my husband and I extremely disappointed with Tractor Supply and will affect future purchasing with your company.


Tim Wolski September 24, 2014 at 5:01 am

yes I was wondering why the store brand synthetic oil is only available in quart sizes. Can it be made available to purchase one gallon or two gallons or 5 gallon buckets as well. Every other oil you sell is available in larger sizes besides quarts.


Jo Meyers September 16, 2014 at 5:47 pm

In July I put two tons of Somerset wood pellets in layaway at the Richmond Indiana location. Today I received a call that my pellets were in, which I thought was strange because they were already in when I put them in layaway in July. I was told there was a price reduction between then and now and they would make an adjustment when I came in. I called back yo make sure the pellets that I would be picking up later that day were indeed Somerset pellets.I was told they were not, they were Ligenetics brand. I told them that is not what I put in layaway and I wanted Somerset. I was told that brand was out because other people already picked them up. I too would have picked mine up if someone would have called and told me I needed to pick up my Somerset pellets. Now I am stuck with $437.63 dollars worth of inferior pellets. I purchased a product to be put in layaway and did not get what I ppurchased. The manager told me there was nothing he could do. My two tons of pellets should have been marked sold and my name put on them. Frustrated beyond belief.


Jo Meyers September 19, 2014 at 12:00 pm

Do you corporate people read these comments? Do you even care how your stores are being run? Obviously not, with no response in three days. Still frustrated.


Jo Meyers September 29, 2014 at 7:09 pm

September 29th, still no reply. Guess I shouldn’t be surprised.


Allen T September 5, 2014 at 10:15 pm

I had a serious problem with the Plattsburgh NY store. I bought a welding torch kit a while back that included the tanks that were supposed to be part of a EASY EXCHANGE program for refilling. Then for some reason they stopped exchanging the tanks, and they told me the local welding supply store would exchange the tanks, but when I took the tanks there, the tanks that I was given as part of tractor supply’s exchange program were not legally inspected and were no good. The local welding supply store could not exchange them. So back to tractor supply we go only to be told there was nothing they could do even though they had a set of torches on the floor for sale with good tanks, they could not replace the bad tanks that they gave me and that I would have to call the company myself or they would buy back the junk tanks that they gave me for $31.00. After calling the local welding store they said buying the tanks there would cost $240.00 a far cry from $31.00 for sure. So off to make some phone calls, instead of working on what I had to work on in the beginning, only to be told that they could not make the store do the right thing either and replace the tanks with the ones on the floor. Finally I was told that they could contact the district manager and have him call me which he did and it was finally resolved and I had the tanks replaced with the ones on the floor. Thanks Adam the district manager and Lisa S that finally did the exchange but no thanks to Plattsburgh store # 193 for a lot of wasted time on some thing that was clearly your fault for giving unsafe, uninspected tanks which is probably why you don’t exchange tanks now!


James J. McGrath September 4, 2014 at 10:24 am

CEO: James F. Wright
CFO: Anthony F. Crudele
COO: Gregory A. Sandfort
I like to tell you about how tractor supply in Monticello, Fl. 32344 is being run>>
I’m not alone in this complaint, I’ve talked to friends and customers at tractor’s store. Every time you go to this store after checking the store’s web site to find out if the item your looking for is in, which the web site say’s yes and get to the store to find out it’s not there. You talk to the manager and they tell you, I’m sorry but I’ll get that item in a day or two. You go back in a week and still nothing. So you ask again and this time they give you a date, surprise it’s still not there. You certainly have some great manger’s at this store. This is the one store that continually repeats The truck didn’t bring deliver it but will have it next time. I’ve never seen a Tractor supply store run like this… Thank you for your time and consideration !!!! James J. McGrath


Jacob Bullington August 31, 2014 at 1:54 pm

I went to Tractor Supply Co 3 weeks ago to purchase the pedal car for my son’s birthday Aug 21 there had two in Stock, one is return the other one had been there since the store opened two and a half or 3 years ago it has a flat tire and has been sitting outside the entire time, the returned car had four bald tires it looks like it has been road for at least a hundred miles all on pavement. It is also as old as the store is. I have tried to resolve this at the store with no luck, they do not want to come down on the price for the used one at 150 and they still wanted 200 for the one with a flat tire that was supposedly brand new but has been sitting outside for a number of years . I have spoken with both managers at the store and the 800 number customer satisfaction line neither have offered any solution. I don’t understand how they can charge so much for a used product and so much for a product is not new in the box. Please get in touch with me. Perhaps we can resolve something before Christmas I’m sure my son would love to have this pedal car. I


Christy August 30, 2014 at 11:19 pm

I visited our local Tractor Supply in Bluefield WV store # 166 today and while the service was great, this store has some major issues! I feel like I need a tetnous shot after walking into the bathroom! It was ridiculous! Black footprints all over the white walls, dirt and paper everywhere,the paper product holders are broken,no soap, the locks where broken on the doors and the list goes on and on. Not to mention the huge fans that they use because the A/C is broken. I almost had a heat stroke just walking around in there! I feel sorry for the employees who have to work all day in these conditions. Let’s just hope this winter that the heat works. I hope that you can do something to improve these conditions. I’m sure if you haven’t had more complaints about this store already you will soon.


andy smith August 27, 2014 at 11:12 am

what does your credit score need to be to get credit i need a zeroturn mower please respond back asap thank you


dennis benjamin August 19, 2014 at 11:04 am

I recently made a purchase at the T.S. store in Arlington Tn. I’m very happy with what I purchased but was more impressed with the outstanding customer service I received there. It was shocking!!! Very pleasant . Employees were very helpful, friendly and very professional. I couldn’t believe it. Renea and Adam were their names and are the best. T.S. you better hold onto those two employees. That quality of employee today is hard to find
and keep. Thanks again. Dennis


james liner July 24, 2014 at 11:31 pm

New store opened today. Many empty bins. The first sign in the store had no product!
Later in the day no employee was evident except the cashier.

Grand openings warrant EXTRA personnel but the district manager “missed the memo”


gary July 23, 2014 at 3:44 pm

I am a disabled vet. almost every outlet home depot, lowes , ecte gives me a 10 % discount except T S, I drive past T S to go to other stores . I am very tired of T S


Farmer July 22, 2014 at 5:05 pm

I have been a regular customer of TSC stores at Red Bluff and Chico, California spending thousands of dollars every year to supply the needs of my chicken and cattle farm. I also buy building materials and various farm products. On july 12, 2014 I bought 30 bags of chicken feed and cattle feed at the Chico store, ca. When I got home I was surprised that they loaded the wrong chicken feed (scratch grains) instead of the purina layers feed that is in my receipt. This is the second time it happened, the first time I let it go. Although I was reimbursed for the difference in price, my chickens have been eating scratch grains for almost two weeks now. I could not return the bags of chicken feeds cause I leave about 50 miles away and a farmer’s time is very important. I strongly think that this was done intentionally with bias undertone on the employees behavior. I hope that these employees know that we are the customers and as such, we are keeping the tsc company afloat and also keeping the employees jobs secured.


Joel July 22, 2014 at 1:09 pm

Tractor Supply is a very unprofessional business. Home Office will not help you and the supervisors are a joke. The store locations are understaffed and managers are extremely unprofessional as well. I have now stopped spending money in Tractor Supply and spent a good amount in the past…but it seems they have no respect for their customers!


marianne koppert July 15, 2014 at 4:48 pm

When leaving my Southampton store we found 51dollars on the ground. In good faith we turned it in to the cashier to see if someone claims it. We could have put it in our pockets and left. When I called a week later to see if someone claimed it if not we thought it would be ours because we found it. I called today and was told if nobody claims it we don’t get it it goes to charity. 51dollars is not going to make us rich but we could have been given a THANK YOU FOR BEING HONEST OR MAYBE A SMALL GIFT CARD FOR TURNING IT IN. THEY SAID IN 30 days it would be turned over to charity. HOW DO I KNOW THAT HAPPENS. this is a New Jersey store. I used to think honesty was the best policy!!!!!


Jim, Crestview, Florida July 6, 2014 at 11:21 pm

While shopping in your Crestview, Fl store on Saturday, July 5, 2014, my wedding band slipped off my finger. I didn’t realise it till I got home. I called Tractor Supply and spoke with the Manager Jerry. I told her where I had been in the store and where I had parked in front of the store. She said she would look for the ring. After about 15 minutes she called me back, and said she had indeed found my wedding band. You can’t imagine how happy that made me. I just appreciate that she took the time to look for my ring on a very busy Saturday. We need more people like Jerry. Thank You Jerry!!!!!


Pissed June 30, 2014 at 11:31 am

I have been a long time customer of tractor supply all over Texas, The worst experience was with the Buda Texas location. I went to get propane and the young lady at the front was very nice she called over the intercom for a propane fill and told me to go to the gate. I waited bout 10 min and walked back to the front and asked if anyone was coming to fill my tank, she apologized and called it out again. I walked back over to the gate waited 10 more minutes. I walked back to the front at that time I saw the young lady and a man and she told him I had been waiting for 20 minutes and she had called it out 3 different times for a propane fill. He looked at me and back at her and said im going to the bank and he walked to his truck and left. I asked his names and she wrote it down for me. its CREN. He is rude, snotty,disrespectful and no kind of a manager.


Denis June 28, 2014 at 12:25 pm

Year for need to teach your managers some respect for the customers
I have been shopping at the Palatka tractor supply store for years
I bought a cadet zero turn mower for $3000 from you folks
I have been buying blades for $80 a set for the last three years
I just now am trying to replace the plastic wheels on the deck
You had six of them in stock one of them rang up for $7.99
The others rang up for $15.99
The sticker whether were in the bin
that was $7.99
Your store manager actually argued with me her name is Kim KE am in front of all the customers telling me that she would not sell it to me for 799 because it came up on the register 1599
I told her to use some common sense
She was offended by that and told me that I needed to mind my own business and either by the wheel or leave and she called two people from the back room young man to basically forced me to leave your store
I bought the one wheel for 799 and one of the gentleman came outside and said I understand you’re right but she’s the boss
I’ve left and I won’t be back I need an apology and perhaps I may go see a lawyer
I’m 66 years old and I have never in my life been embarrassed like that I’m a veteran I am just I just totally do not know how someone could stand there and be that belligerent and that stupid and you guys have her as a store manager


Angry Mainer June 16, 2014 at 2:43 pm

I have been a long time customer of the Tractor Supply Store in Augusta, Maine.
Upon shopping their this weekend, both registers were having problems. This has been an ongoing issue for nearly a year now, but this time the wait was well over 15 minutes. Both cashiers paged the manager, who gave them quick instructions and left. The cashiers tried to remedy the situation with both registers, and still both did not work properly….Suggestion to Corporate………if you want business to continue………Train Managers……….Train staff…………update or fix your cash registers….. There ARE other farm and feed supply stores, and I am under no obligation to continue shopping there…..If more people have that same mindset, you may find Tractor Supply losing many customers……..and closing its doors….


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