Service King Collision Repair Corporate Office - Corporate Office HQ

Service King Collision Repair Corporate Office

How would you rate your experience with Service King Collision Repair ?

[Total: 7    Average: 1.6/5]

Service King Collision Repair Corporate Office Address

Service King Collision Repair Centers, Inc.
2600 North Central ExpresswaySuite 400
Richardson, Texas 75080

Contact Service King Collision Repair

Phone Number: (972) 960-7595
Fax Number: (972) 980-4266
Website: http://serviceking.com/
Email: Email Service King Collision Repair

Service King Collision Repair Facts

Founder:
Date Founded:
Founding Location:
Number of Employees:

Service King Collision Repair Executives

CEO: Chris Abraham
CFO: Michelle Frymire
COO: Stuart Crum

Service King Collision Repair History

Service King Collision Repair was founded in 1976 by Eddie Lennox in Dallas, Texas. The company operates a chain of auto collision repair shops in 21 states, with most locations being in Texas. The company is the largest provider of auto body repair services in the state of Texas, and one of the largest independently owned collision repair shops in the country.

As of 2015, the company has 243 locations in 21 states. The Blackstone Group owns a majority share of the company, purchasing it from the Carlyle Group in 2014. The company provides auto body repair, painting, hail damage repair, and glass replacement for all makes and models.

In addition to vehicle repair, the company provides towing services, estimates, insurance estimates, and rental services.

Service King Collision Repair FAQs

Question 1: What is the phone number for Service King Collision Repair?
Answer 1: The phone number for Service King Collision Repair is (972) 960-7595.

Question 2: Who is the CEO of Service King Collision Repair?
Answer 2: The CEO of Service King Collision Repair is Chris Abraham.

Question 3: Who founded Service King Collision Repair?
Answer 3: Service King Collision Repair was founded by in .

{ 6 comments… read them below or add one }

M. Ervin June 11, 2019 at 5:38 pm

My husband and I went Service King on a Saturday morning to get an estimate done and met with Mr. Calen Baker and there were absolutely no issues. We got the estimate and were on our way. We absolutely had no issues until we met wit Ashley Bush and her misguided conception of people of color and also the manager Trent Mooring who enables her and supports discrimination.

My husband and I called Service King to set up an appointment to get our car repaired. I was assigned an associate over the phone but when we arrived at Service King 420 West Kilpatrick Turnpike we were given to Ashley Bush. When she went out to get information from the car my husband and I walked out also. My husband asked her what steps they would be taking to repair the car. Ashley explained the steps with a barsh and short tampered attitude. My husband then asked if she was new because he has had his car repair there before and did not remember her on his last visit. Ashley turned with an attitude and stated she wasn’t new she has worked for Service King for 4 years and she didn’t consider herself new. My husband stated new at this location, and she stromed back into the building. Once we went into the building to sign the paperwork Ashley still had an attitude and when I inquired about the name I was given over the phone from the 1 800 number she immediately got offended and said she can do it if you prefer. I responded with I just prefer to get my car fixed. My husband signed the paperwork and as we were leaving Ashley went in her office and started cussing and threw her clipboard down on the the desk. I stated why is she mad and why is she cussing and throwing things, this upset me so I asked the lady at the front desk to assign my car to someone else because the cussing and throwing things was not necessary. It all boiled down to the fact that Ashley did not want to work us in the frist place. I asked for the managers information from Laura the lady at the front desk and she gave me his business card. I did not call for I felt it wasn’t worth it, and if my car was reassigned to someone else it would be fine.

I called to check on the car and they gave me to the manager Trent Mooring who told me to come pick up the car. He stated that him and Ashley Bush determined that they could not meet our service repair needs. We hold a valid contract with estimate that states otherwise. The manager failed to address the real issue of the unprofessional attitude of an employee. I informed him that my husband and I are both veterans and what does he mean our kind. He stated to come pick up the car and would not answer. My husband called and he told him the same thing. By the time we got to Service King to pick up the car Mr. Mooring had left for the day refusing to address the situation and the inappropriate behavior of his employees. They flat out refused service to us because we are black and veterans. I believe my husband and I both deserve an apology from this company for the discrimination we faced for no reason and the inappropriate behavior of both Ashley Bush and Trent Mooring. It is 2019 and to be discriminated against is totally unacceptable simply because we call attention to Ashley cussing us and throwing her clip board. I don’t think asking for another service agent was out of the question. I would warn any veteran or any one of color from going to this business as they do not service veterans and people of color there. They made it clear they do not want any business from people of color or veterans

Horrible Customer Service At This Location.

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Jim Stipp March 27, 2019 at 3:28 pm

I need to speak to someone in the corporate office accounts payable. We have an open invoice from Dec. 18 2018 for urinal cartridges that shipped to 10720 N. Central Expressway in Dallas, TX. Rebecca is the person that ordered this product and according to the gentlemen who answered the phone has no idea who she is. The name of our company is Marketnet and we should be set up as a vendor, because we went through this before and I spoke with a Cindy McAleer. If you could please put me in touch with Cindy or anyone else who can help us get this invoice paid. Thank you

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Debbie Parnell May 29, 2018 at 5:21 pm

I just want to express my satisfaction with the repair of my vehicle in April. Meagan Patty was very knowledgeable and informed me of the repair process. I was completely satisfied with the repairs. I will definitely recommend them. My repair order #205-3053917. Thank you!

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William Wolfe December 18, 2017 at 9:31 am

I brought my new truck to service king in Romeoville, Il.. The truck was in the shop for 26 days. When I picked up the truck it was dirty on the inside. When I left there was a rattle coming from the cab in the area that was worked on so I brought it back and they repaired it but a few days later the same rattle came back. I also noticed in the sun that the paint job that was done was awful. You could see scratches under the pant in some area and wavy areas in others. so I brought it back again and met with the GM. She looked at it and said that they would repaint it. I also reminded them of the rattle. Now after the 3rd time my truck has been in I picked it last Friday and the are scratches on the inside of the door jam from removing the door panel, scratches on my door panel in the front from the mechanics getting in and out and the rattle is still there. I have not been able to look at the repaint job in the sun yet to see if was done correctly. I called the shop this morning and asked to speak to the GM after they asked my name they said she is busy and will have to call me back later. I paid $55,000 dollars for my truck and it only had 1,400 miles on it when I brought it in because you were a recommended shop for Allstate. I do not want to be a pain. I just want my truck fixed correctly.

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Terroll Fields April 8, 2017 at 4:04 pm

Good Afternoon-

I have taken my vehicles to service king for a couple of years. This time was not a great experience. I got into a car accident about a month ago, left side of the car was impacted. Once I pick up my car after all is fixed, there is an issue with the trunk and a cracked tail light. How was this not seen? Not for sure why we did not receive a call in regards to an issue that was supposedly outside of the work that was being done.

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Floyd Perry March 30, 2017 at 5:40 pm

I am making this comment to commend Mr. Josh Bail, of Service King #18 in McKinney, Texas. We took our 2016 Ford Edge to the Service King in McKinney on March 15, 2017. Mr. Bail met us in the office and completely took care of our every need in repairing our vehicle. He is a fantastic, conscientious, kind and professional young man. We returned to pick up or vehicle on March 17, 2017. Our vehicle was repaired to perfection and he addressed every issue that we presented to him. Mr. Bail is a real asset to your company and we hope you appreciate the extra effort he takes to be a worthy ambassador for your company. We are very happy that we chose Service King for the repair on our vehicle.

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