Prudential Financial Corporate Office - Corporate Offices & Headquarters

Prudential Financial Corporate Office

How would you rate your experience with Prudential Financial ?

[Total: 3    Average: 3/5]

Prudential Financial Corporate Office Address

Prudential Financial Inc.
751 Broad St.
Newark, NJ 07102

Contact Prudential Financial

Phone Number: (973) 802-6000
Fax Number: (973) 802-7277
Website: http://www.prudential.com
Email: Email Prudential Financial

Facts

Founder:
Date Founded:
Founding Location:
Number of Employees:

Executives

CEO: John Robert Strangfeld
CFO: Robert Michael Falzon
COO: Edward P. Baird

Prudential Financial History

Prudential Financial Inc was founded in New Jersey in 1875 by John F. Dryden. It was originally called The Widows and Orphans Friendly Society, and then the Prudential Friendly Society. At the beginning the company’s only product was burial insurance.

By the turn of the century, Prudential was making the bulk of its profits selling industrial life insurance door-to-door. Industrial workers paid double what others paid for life insurance because of the danger involved in their work. High lapse rates meant that only one in twelve policies reached maturity.

Today Prudential Financial is a financial services company. With its subsidiaries, the company provide insurance, investment management, life insurance, annuities, mutual funds, pension and retirement investments,  securities, asset management, and brokerage services in more 30 countries.

Prudential is a Fortune 500 company, has been publicly traded since 2001, is composed of hundreds of subsidiaries with $2 trillion of life insurance, has over 50,000 employees, and had $34.4 billion in revenue in 2011.

{ 6 comments… read them below or add one }

William Hooper December 8, 2017 at 4:02 pm

RE: Policy 430-526-346

Dear Manager,

The current beneficiary on the above policy is Doris Jean Hooper at Bolivar, MO, 65613-2412. She died in December, 2011 and it was only recently that I looked at this policy. Please change the beneficiary to my second wife, Katherine Louise Hooper at , Bolivar, MO 656132-2412. Or, send me the necessary forms if I need to initiate the change in another way.

There are two policies for my brothers: Robert L. Hooper, policy 430 526 345 at his last known address, Bolivar, MO 54513. He died in 2001 and I have no idea who his beneficicary is or if his policy is still in effect. Could you please give me that information?

Policy 430 526 344 is for David M. Hooper who is still living. Is his policy still in effect? If so, I will notify him and he can contact you directly.

If I need to direct my enquiry to another address, please notify me. Thank you for your help.

Thank you for your assistance.

William L. Hooper, PhD

Bolivar, MO 65613-2412

Reply

Mike Sokoll January 22, 2017 at 1:49 pm

I have a problem with your company cashing my check and telling me they weren’t going to insurance hasent even started yet then promised to to over night me my check back still haven’t received it been over a week so it looks like your company has bad reps working for you if i don’t hear a reply by this week i putting a not so nice review

Reply

Merrill Hutchinson September 28, 2015 at 5:02 pm

As a long time Prudential stockholder, I’m completely shocked by the lack of knowledge and customer service regarding the payment of my late husband’s life insurance policy. I sent a certified letter over a month ago and am still having to make regular calls having to explain over and over again Prudential’s errors. There were many recorded calls I have documented where I was given the correct information, but paid incorrectly. The case workers can’t figure out the correct payment of interest for the state of Georgia that I’ve explained so many times and was told many times by several Prudential representatives on recorded calls. Metlife easily paid the other insurance claim with the correct amount of interest. This has been such a frustrating experience!

Reply

S.Heaton April 13, 2015 at 12:41 pm

Dear John Strongeld-CEO Prudential,
You need to be aware of lack of communications, and NO customer Service for any of your supervisors and staff at all locations- divisions of Prudential. Supervisor calls back with no updated information and no return phone #, will not give information to file a complaint either. This is after numerous days, weeks, hours of calling-really!
All of these divisions no resolution- Prudential Financial Advisor, Advantage, Command, CompuStore. If you want to be a client of Prudential any division you must be prepared to work always. Let the record show still they have not found my account.

Reply

S.Heaton April 13, 2015 at 12:35 pm

To whom it may Concern,
Local brokerages where not helpful in the Frankfort, IL. I had to call Schaumburg office to get transferred to main customers service number. She was helpful to offer some kind of solution.
I have placed numerous calls to locate my account, been informed to call Advantage, Wells Fargo, Command, CompuStore, and the list goes on…Still no resolution of my account that I thought I was going to invest additional funds. Written letters to CEO’s and shareholders of lack of communications, and no customer service, only inconvenience to the client. Will need to share with all my peers and colleague of how Prudential is currently doing business..
Waiting for this issue to be resolved!

Reply

joanne derocco April 8, 2015 at 7:50 am

I am totally discusted with prudential. My husband has been collecting disability insurance for 2and 1/2 years(getting cut off 3 times). He had back surgery (fusion with equipment). His doctor says he can not sit, stand,bend, twist or walk for any length of time. But prudential says he can get a full time job. Keep in mind he is also on pain medication. He sleeps 3/4 of the day because of the pain and the pain killers. I dont know if prudential is discriminating against him for some reason or they are just scammers. I was told having disability insurance was financial security it has been nothing but a nightmare and definetly not financial security because i had to fight every step of the way for my benifits. and am now starting my 3rd fight.

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