Popeyes Corporate Office

Popeyes Corporate Office Address

AFC Enterprises, Inc.
400 Perimeter Center Terrace Suite 1000
Atlanta, GA 30346

Contact Popeyes

Phone Number: (404) 459-4450
Fax Number: (404) 459-4533
Website: http://www.popeyes.com
Email: Email Popeyes


CEO: Cheryl A. Bachelder
CFO: H. Melville Hope, III
COO: Andrew G. Skehan

Popeyes History

Popeyes is a wholly owned subsidiary of AFC Enterprises, Inc.

Popeye’s was founded by Al Copeland in 1972 as Chicken on the Run.  The first restaurant was located in Arabi, Louisiana.  After initially losing money, Copeland changed the recipe to a spicier blend and re-opened the restaurant as Popeyes Mighty Good Fried Chicken.

In 1976, the first franchise location opened in Baton Rouge.

By 1986, there were 500 restaurants in the chain.

In 1989, Popeyes merged with Church’s Chicken under the AFC Enterprises umbrella company.  AFC sold Church’s in 2004.

In 2008, founder Al Copeland died.

Today, the company operates over 1800 restaurants in 40 US states and 22 countries worldwide.   They are the second largest chicken fast food restaurant in the world.


{ 188 comments… read them below or add one }

steven gierke November 21, 2015 at 5:08 am

three times I put a complaint in your west Chicago IL. store never got an answer I’ve gone there since they wouldn’t answer my complaint the worker was rude and told me they don’t make mistakes two times I’ve ordered mild and got spicy I like popeye chicken but I don’t think i’m going back please reply thank you steven gierke st Charles IL 60174


amaris November 19, 2015 at 4:01 am

Tamanna ehktear district manager and aashique masum general manager blamed me for stealing my employment file today 11-18-15.. On Monday 11- 16- 2015 at store #5759 frelinghuysen ave. Newark nj. Mr. Tamanna said I went into the office and took the file. I’m the only non- Bangladesh manager. Tamanna has been pressuring me to leave (Quit) because he wants aashique masum wife saima to become manager. They both get paid cash and are illegal immigrants( who lives in the basement of tamanna home) Mr. Tamanna ehktear said he had video but didn’t want to show me. He showed other employees. I told mr. Tamanna ehktear and aashique masum if im guilty fire me. He didn’t say anything. I want to see the video and other videos of when aashique masum was cleaning the office. He didn’t want to show me. I’m not secure here they can try to blame me for anything ( example stealing money). They are dangerous people who are racist, and want to give me a hard time with cutting my work hours on the schedule I’m manager. Masum aashique makes the schedule for two stores. I been with popeyes company for years and now there is a problem. They want me to leave to bring in masum wife saima who has no experience with management.


Kay. Tanton November 18, 2015 at 12:00 am

Hello. I dont hear from you a while why not respond ?? I need. To know. They stole my money $120.00 manger refuse call police won’t help me. Because Iam hearing impaired. Manger. Not right. Not help. Me and my friend. But. I did report police. Fill. Out all. Paper. What happen. I ask manger. Go see. Camer video. She can’t. Only suppervice. I ask manger. Call. Suppervice Wait wait wait. Then call. Police. She still refuse. I am very upset. Hope police find out who stole my money $120.00 Please. Help. Me get all. Straight out. Why she refuse help. Me. Sad can’t believe it. Her look bad Anyway hopefully hear from you. As soon thank you. Kay. Tanton


Kay. Tanton November 13, 2015 at 6:49 pm

Iam very dispoint Mr and. My friend. Pam eat. Then. I take Pam.
I look. My wallet gone. Went back five Min away. My home.
I went in Cynthia she. One found my wallet. Gave to me
I open. Money. Gone $120.00. Very upset. Went home. And told. Pam. My money. She said what. Go go back Popeyes. They have camer. We did went back
Pam and me look at camer. Look. Where. We sit table. Yes can see. We sit
I ask manger Angela please. Look. Who took my money. She said only suppervice open look. And. I told her. Please call. Suppervice. But. Suppervice never. Call. Back. I ask anglea call police. She refuse. I was very surprise. She not help. We are deaf impaired. She said will. Not call police. So I ask. Man eat dinner not mind call police. Manger. Refuse. Call. Police. Man said. Really. Told her. Why cant you call for them want call police. Anglea walk away. He act surprise I thank he try help. Me but he leave it. We. Stay. A while. Anglea. Got paper. I write down what happen. Anglea. Suppose. Call me never. Did.
We. Did Went to police. Report .. We are wait for police. Will. Tell us. Who took. My money… Manger not very. Good. And Cynthia. Act. Look funny.. We. Are upset. Money. I work clean house to earn. Money gone very upset.
Popeyes. South cherry lane. Fort Worth Texas. 76108. Thank you. Kay. Tanton
Hope. Hear from you soon.


Melissa November 10, 2015 at 11:01 pm

I’m very unhappy with store #11867 that’s the Kyle Texas location, the management there are very unprofessional the speed of service was poor as well as the quality of the the food not to mention the prices and your so called “specials” Popeye’s has to offer. Me and my family were not greeted as we walked through the door the employees that were sitting at the peak table just stared at me and my family up and down in a rude manner did not greet us not a smile nothing. I refuse to allow my family or friends to return to this location.


MDS November 9, 2015 at 4:28 pm

Popeyes in Carmel Indiana is absolutely horrible. Extremely rude staff who doesn’t acknowledges you whatsoever. Chicken was dry & cold and the biscuit was as hard as a brick that you could have used it as a hockey puck. Employees weren’t dressed in uniforms nor were they wearing any form of hat, hairnets nothing. The sweet tea tasted like it had citrus in it and the employee I said something to argues she made it and there was nothing wrong with it. First of all you NEVER argue with a customer, second it’s us customers who pay you your wages. Without the customers you’d not be employed.


Brittany Chambers November 3, 2015 at 10:04 am

I previously worked at Popeye’s in the Charlotte, NC area last year. When I working there I didn’t receive three or four of my checks. So this year in late September early October I believe I received some forms about my missing checks that I didn’t receive. I filled them out and faxed them about in. Its now early November and I still haven’t received my checks from them.


Tyneah Curry October 14, 2015 at 9:37 am

Hello,I live in warner robins,Ga.Every time I go to popeys when this one manager work she is real nasty to me.I,be retuned meals twice while she is working.When I went yesterday 10/13/15. She gave me the real old chicken that should have been in waist.One peace did not have any skin on it.I notice also of this manger was up front in front of the whole store telling her she is week and other things. It was unprofessional. I also notice this same manager charge one person for extra sause but this guy that she had typed her numer in his phone while sitting up top of the wood part up high by the eating area.One of the worked told the customer how much it was for extra sauce and she took the sauce and gave it to the man free. That nit rigjt when i have to pay for extra sause. I went around 4_5.She is a little thick she had a blue shirt on I believe.The reason why I know how a manager should act is because I was one. My phone number is 478-442-6979


wanda cooper October 9, 2015 at 8:28 am

Yes, my name is Wanda Cooper and I was once a manager at the Popeyes located in Essex. At this time I have been removed of my duties there, due to discord and confusion bought on from the district manager. He does not promote order or responsibility for any actions that occur in his store. He has employed another manager who is under age and highly unqualified to perform expected duties, this manager has showed up two hours late on three different occasions and has also left a shift 7hours before it ended with no excuse or motive. This manager, I have written up, reported her to my district manager and still he chose not to intervene but instead tell me, I was responsible for taking care of it since, supposedly he had given me authority over them. I continued to ask for his assistance with this manager since , all my counsels with her still didn’t solve whatever problem she had with me. He has another young lady responsible for the scheduling of the employees including myself. She is also immature and inexperienced yet he gives her way to public control and she is not qualified to do so. She also keeps alot of drama and confusion. This day of the incident, October 7th, 2015. The younger manager who I had been reporting on comes 2hrs late for the shift. I informed her she was not needed and why didn’t she call? She then responded with a negative attitude, that she didn’t have to answer to me and she does what she wants, I am not the boss. I immediately called my district manager to inform him of the situation, all while she was yelling things at me, and I on the phone with him. He again had a very passive attitude about the situation and did not adhere to my plea of assistance. I called him earlier @ 8:30am to report to him that she had sent me dirty text messages that Monday, stating I wasn’t the boss and other text I care not to share, but were indeed disrespectful.I asked him to be there at noon, the time she was scheduled to assist me in the matter. He agreed but of course, like any other day he says he will be there, he was not. The day of incident could have been prevented long before it happened, if my district manager had been a manager and supported me and the claims he made, that I was the leader and them the follow, this situation would have never occurred. The district manager is very inactive in the business and does not see or interfere with any thing that takes place there. He continues to promote young people without any experience, no training provided and expects operations to be smooth. I am addressing the situation to corporate because as before he will not speak up for me and wants to ignore the claims he made to me and then address others with what they want to hear. Always unorganized and never truthful with his statements. I really enjoyed my experience working for Popeyes, and though I am aware I made a serious mistake, I contributed more Good then Bad. Unlike the other managers who he praises, I exemplify excellence, I maintain respect for all people and I serve from my heart. Cause not am I good at my job, I am wonderful as a person and I have the ability to lead. They cant say that for the managers they have left. Only one that remains have potential and she learned it from me. I just want corporate to know the district managers in place here are not telling the truth and are ignoring facts to keep themselves afloat. Yet, I will stand up in the face of transgression, speak the truth and move on to other business. Thank you, again Popeyes for the learning and I will make better decisions.


charleslloyd October 13, 2015 at 10:11 pm

Contact high level is needed


Susen Almond October 5, 2015 at 12:47 pm

Initially I ordered through the Drive Through I was rushed because the young lady said she was on a timer.
I purchased the food for my husband. When I got home and gave him the food the corn was brown rotten like, and the chicken was dry and old.
I called over the phone spoke with Donna the manager she asked me to bring the food back and she would return my money.
When I arrived they had 2 other issues before me and when I was finally seen by Donna, she referred me to another manager. She was a shift leader. She never acknowledged me and had the nerve to have an attitude and didn’t make any eye contact.
Then I became disgusted because the store was nasty it was chicken grease all over the floor the only employee that looked half way decent as far as hygiene was Donna. I have pictures of the rotten corn and the dry chicken.
My whole issue is that when you serve someone something that is not pleasing to the eye. I would ask myself, would I eat this? If it doesn’t look appealing to me then surely it will not look appealing to someone else. The attitude that I received behind this entire ordeal was if I owed them something, and I’m the customer. My experience was Ghetto, unpleasant just down right pitiful. I believe it was disrespectful to Popeye’s chicken branding and that store should be retrained and all existing employees should be fired.
I was able to take pictures but I haven’t posted them yet I will give you guys a chance to make this occurrence right. Even though I was able to get refunded this entire complaint should’ve never happened. We have to do better!
Please note that this isn’t the first time that this has happened but it is definitely is the last! I hope you change for your business sake

Susen Almond


Charles September 28, 2015 at 3:21 am

I was a manager at popeyes2576 I. Hillside new jersey and went to another popeyes in Newark to work. The district manager from hillside came into my work and made terrorist threats saying that he would get me fired from that location just because he has that kind of power. The POPEYES in hillside had gotten several health inspections weeks after I left and he blames me for that. He also made thretts stating that he would get me killed if i ever came around or near the store again. He also brought another manager that in the last month with his Father pulled a weapon on me. To where I work. On the next day when I was to receive my last check for $1768.00 was not there. I notified the owner and told him about the terrorist threats. He assured me that he would write me out a check and the he would speak to the district manager asap. And get back to me that day..that was 3 days ago. As of now I fear for my life so much that I went to the hospital. As of nowy blood pressure is 169 over 110. I can’t sleep . they the doctors have diagnosed me also a mental disorder due to work related issues. (Christopher pity. I’m asking anyone THAT reads this reach out to not onlye but the company. I NEED as much of support as I can get. I have all the texts that he sent and asking the manager from the other store to save the videos. To help my claim. I will be making a report to the police and if need be go the press. I’m sending this to all of me 768 face book friends.. So if things happen u guys know where to look…this is charles lloyd 908374****.


charleslloyd October 13, 2015 at 10:15 pm

Still no response


Monica September 25, 2015 at 1:32 pm

I visit location #2843. This location has the worst service ever. I wanted to order the full order of gizzards as a combo. The full doesn’t come in combo. You can’t have Mardi Gras sauce unless you by chicken tenders. You can’t even buy it. And you have to use the feedback coupon that’s on the back in 3 days of which you got receipt. Please do not go to this Popeyes in KC on Prospect.


jay September 21, 2015 at 2:42 pm



kim September 21, 2015 at 12:16 pm

Trying to find info to apply for job and get nothing, in spring valley new york


kim September 21, 2015 at 12:14 pm

Love popeyes, one just opened up in spring valley new york, I have been looking and trying to contact tbis place to apply for a nob and its impossible to find out or get any info..which is very frustrating…please help


edward September 14, 2015 at 8:56 pm

me and my family stop in to the new popeyes in niagara falls new york to eat dinner. i must say it was by far the worst place i ever went to for dinner. we could not understand anyone who worked there,the chicken was so dry that if you put it in a gallon of water it would still be dry.the large side dishes were so small we were lucky if we each had a spoonfull the price was really high.and they seem to want to only give the wing pieces in the 11 piece chicken.when i took it back up to let them know the worker grab the chicken with there bare hands and put it back on the warmer.i for one can say i will never ever go there again.the workers all were so disrespectful and rude. the floors were dirty and tables were not clean.plus we didnt ge all of are order,and they wanted to charge us 3.99 for a small drink.i really dont understand how you can stay open when you treat people like that.from now on when my family wants chicken we will go to wendys for there chicken sandwich, cause it will be better and not as dry as the chicken from popeyes.


bernard lowe September 13, 2015 at 7:21 pm

i live n baltimore md 4417 wilkens ave 21229 i went to ur store popeyes#3262 i got a 20 peace spicy -mild 10 peace bisc lg cajun fries coleslaw mashed &gravey lg it cost $38.15cents i am a half hr away from this store i got home & my chicken is full of grease & it old & they gave me all spicy & only 2 breast when ur it box does have 2 when it should of had 4 ive try calling ur storeat 6400baltimore national pike batimore md 21228 410744-0037 i call 5 or more times no one answer that store was pack when i was there i like for some one to call me i went on ur other popeys site & ur1800 popeyes to contact some one to call me mr or mrs bernard lowe 410 536-0302 i lke my money back or a food card for the price of pay not happy at all i go there all the time . this is not how u treat hard working people mr bernard lowe


Jennie Strickland September 10, 2015 at 5:46 pm

My husband and I ate at Popeyes in Rome Georgia this afternoon and our order was not right my husband went up and told them that he ordered regular chicken and not spicey and could he please get what he ordered, they fixed the order but all of them had to laugh about it first, then the second shift supervisor came in to work and he got their early so we sat in the dining room cursing the whole time talking about his personal life this is uncalled for and very disrespectful for the customers. We love Popeyes chicken better than any other but we will not be eating their anymore. My question to you is this is this the only type of people that you can find to hire for employment especially supervisors?


Leave a Comment

Want to make sure Popeyes sees your comment or complaint?

Share your experience to get more attention:

Previous post:

Next post: