Popeyes Corporate Office

Popeyes Corporate Office Address

AFC Enterprises, Inc.
400 Perimeter Center Terrace Suite 1000
Atlanta, GA 30346

Contact Popeyes

Phone Number: (404) 459-4450
Fax Number: (404) 459-4533
Website: http://www.popeyes.com
Email: Email Popeyes


CEO: Cheryl A. Bachelder
CFO: H. Melville Hope, III
COO: Andrew G. Skehan

Popeyes History

Popeyes is a wholly owned subsidiary of AFC Enterprises, Inc.

Popeye’s was founded by Al Copeland in 1972 as Chicken on the Run.  The first restaurant was located in Arabi, Louisiana.  After initially losing money, Copeland changed the recipe to a spicier blend and re-opened the restaurant as Popeyes Mighty Good Fried Chicken.

In 1976, the first franchise location opened in Baton Rouge.

By 1986, there were 500 restaurants in the chain.

In 1989, Popeyes merged with Church’s Chicken under the AFC Enterprises umbrella company.  AFC sold Church’s in 2004.

In 2008, founder Al Copeland died.

Today, the company operates over 1800 restaurants in 40 US states and 22 countries worldwide.   They are the second largest chicken fast food restaurant in the world.


{ 49 comments… read them below or add one }

marshall April 22, 2016 at 5:34 pm

hi my name is marshall well i went to your store at 24 an w north ato buy some chicken on 04/22/2016 and there was alot of poeple there an they told us that we had to have the exzact money to pay for what we order an if i order something for 5.95 or 23.50 i would have to that amount never heard of that be i had to drive from the north side to the south side to get what i wanted thank marshall from milwaukee .wis


Kandance Harlan April 13, 2016 at 5:15 pm

I have never in my life experienced this type of customer service in my life! I went to order seven specials and this store always try to convince you to get spicy and I told them I would wait. They said it will take 15 minutes. I was in the drive thru and it was like five cars in front of me. So I went parked right in front of the store by the drive thru so I could see when the car in front of me me was up. So when I seen the car I had sent my daughter in. They told my daughter they cancelled my order and all they have is ten pieces of chicken. I went inside the store. The manager said the exact words your daughter is lying. We proceeded to go back and forth. I told him to drop my chicken and he told me it would take another 15 minutes. I said ok I need your name and the store manager name. He told me he don’t have a store manager name and refused to give me his name. No one has on badges in the store. I told him ok go ahead and do my order and I’m going to my car to get my phone. When I walked in the store he was on the phone with the police saying its a crazy lady up here and she won’t leave. One he never asked me to leave and he called me crazy. So yes I waited on the police bc I did nothing wrong. Of course the police didn’t do anything and got his info for me. The store on 905 N Beltline in Grand Prairie Tx has the worst customer service and management I have ever seen!!!!


Renne goins April 9, 2016 at 7:20 pm

Hi. I visit a popyes in new orleans the customer service was awful a manager by the name Carmen was very disrespectful to another employee she put down our food and walked off the service line I set there for about 15 to 20 minutes waiting on my food that was already made and ready to go so employees came up I’m not sure of her name I didn’t see her name tag I know she was kind of heavy weight and had glasses on and fix our food and she had a beautiful attitude even though the manager was so disrespectful so who do I talk to or how could I talk to someone about this issue that I had at this Popeyes I will never visit this Popeyes again the store number was 2383


Katrina S April 2, 2016 at 10:12 pm

Where can I file a complaint for a specific Popeyes Louisiana Kitchen location? Today, I visited the nearest Popeyes by my house (Pennsylvania avenue, Brooklyn, NY) and was completely aggravated and disgusted with the treatment that I received. Upon walking in, the place was PACKED. The lines were chaotic and unorganized. Okay, no problem. I didn’t make a big deal out of it. When I got to the register, I ordered two $5 boxes and asked for two thighs and two breasts. I was then told by the cashier that I could only get either breast and wing, or thigh and leg. I’ve never heard this before nor is it in the fine print on the advertisement. I have been to other Popeyes locations and have gotten the two thighs or breast and thigh together as I requested. After being told that I couldn’t get what I asked for, I asked him if I’d be able to get what I asked for and just pay extra for it. I didn’t care how much extra. He told me no, and was completely unwilling to work with me. I gave in and just decided to get the thigh and leg like I was being forced to. After placing my order, I stood and waited for my food. While waiting, a woman standing next to me proceeded to order the same exact thing that I had just asked for, a $5 box with a thigh and breast. The man behind the cash register rang her up with no problem! What’s the deal with that? He then basically threw my bag of food onto the counter without telling me whether it was mine or not. This is not even the end! I decided to ask for a manager and BOY the manager was worse than the cashier! She was extremely rude and ghetto, siding with the cashier and telling me that I couldn’t get what I asked for, and told me I was lying about the other woman who ordered the same thing as I did. Needless to say I asked for a refund and traveled 30 minutes away to a better Popeyes on Flatlands Ave where the food was delicious.


Mike Lopez March 27, 2016 at 6:51 pm

We come here all the time to get food. And every single time there is an issue. This is a bit ridiculous. Seriously. The one time we want some decent chicken, there is always something wrong. Today, went through drive thru for a small dinner. Got an 8 piece spicy chicken (asked for wings and legs please), then a Cajun fish po boy combo with fries and coke. First off, my fries weren’t in the bag when I got home. Even after the gentleman repeated it. The fish sandwich was old. There was hardly any actual fish in the cold breaded ‘filets’. It’s was basically cold bread with lettuce. The chicken was not wings and legs like asked for. It had everything mixed. I rarely say that I wasted money, but today that’s what it felt like. $20 for a bad sandwich and missing fries. Sad to say another disappointed experience at Popeyes. We’re really try giving this place another chance everytime we come and it never happens. I even tried calling the store several times now and got no response each time. Is there anything that can be done?

Store 2631
Ticket #326
Total $20.77

Have the card receipt as well if needed.


Shelley Knight Ordoyne March 6, 2016 at 8:55 pm

March 6 2016. 6:36 pm
We placed our order at 6:3pm for 12 pc dinner with 2 extra sides and gallon of tea Order # 4797 from server #24 Christina at store # 2635 on Hey 1 in Raceland, La. We proceeded to the window and paid. Then we were instructed to pull up and wait for order to be brought out to us when it is ready. At 6:55 my husband got out of the truck and stomped to the counter asking where his damn order was. He was told it was on the counter because they’d forgotten about it. Mid way through our meal, we realized that we had been shorted 2 pieces of chicken. I tried calling twice to complain,but as usual, the phone earlier just rings forever.
This branch has had issues for over 20 years. Obviously, management is lacking ability to train professional, courteous, and attentive associates to serve our community. The branch patrons return for the product not the service. The service is ridiculed all over town
When will corporate step up to improve the service for the franchise we love.


Marcie Pellegrin March 1, 2016 at 1:21 pm

Pulled into the Popeyes drive thru at 4556 Highway 1, Raceland, LA 70394, Popeyes #2635 at 11:36am today, Tuesday, March 1, 2016 to grab lunch. NO menus on the menu board, I had to repeat myself twice for each item I ordered and in the middle of taking my order I heard her personal cell phone ring and then she answered the call…I was never asked to hold or anything, she rudely came back and I had to repeat my order once again. Couldn’t understand my total when she said what it was. Got to the window and was asked if I placed an order, I mean honestly why would I be in line if I didn’t place an order…nothing was fixed, drinks or anything. Finally started receiving my drinks and then meals, did not receive any napkins, wasn’t asked if I wanted ketchup. Arrived at my destination, checked my order and the order was incorrect also, I ordered 3 combos, two 5 piece tender meal with French fries and large drinks, one mild and one spicy & one surf & turf…the mild 5 piece tender combo was only a 3 piece so I paid for food that I didn’t receive. Normally I would’ve went back to the location and correct the situation but I did not feel like dealing with anymore rudeness from this location. My receipt has 6 Tyese S as the cashier and my order number was 4934.
I have never had an experience of this sort at any Popeyes and I’m not sure on how serious anyone will take this complaint but working in retail I know that the customer is right 99% of the times, you do not answer your personal phone while working and especially not handling a customer and you are to be nice and friendly at all times!!!


Teresa Segars February 9, 2016 at 11:22 pm

I placed an order at the drive thru on Friday, February 5, 2016 consisting of 2 shrimp tackle boxes, a 4 piece dinner and 2 apple pies. I pulled forward and paid for my order. As the cashier hands my card back to me she asks me to pull forward because they are waiting on my shrimp. After waiting for 20 minutes, I was able to get the attention of an employee bringing food out to cars that pulled up AFTER me. I asked the employee to please check on my order and explained to her that I would have gotten out and checked on it myself however I had my 4 month old twins in the back seat and could not leave them unattended and it also would have been too cumbersome to bring them in with me especially considering that it was 48 degrees outside. At approximately 7:05 pm a different employee came with my shrimp tackle boxes, told me thank you and was turning to leave. I had to ask her where the rest of my order was. I explained to her that I had a 4 piece dinner and 2 apple pies as well. She took my receipt to go check on it. She came back out at 7:11 pm with my 4 piece dinner and told me that it would be 1 minute on my apple pies. Finally, at 7:15 pm she came out with my dessert. I told her thank you but at that point I would need a manager and a refund. The manager came out promptly, I explained to her that I had been waiting for 45 minutes and did not feel that I should have to pay for my food. She did not argue with me, in fact she apologized and gave me $20 for my purchase and let me keep the food. Yes, I am satisfied with the way the manager handled my complaint and request however since my daughters have been born (4 months ago), I have visited this Popeyes restaurant 3 times and EACH time I have had to wait at least 20 minutes for my order. I am not sure if it has something to do with 2 other nearby Popeyes restaurants that have closed within the past year or so but there is absolutely NO reason why I should have to wait 45 minutes for an order valued at $20. I could understand if I had placed a large order. At this point there is ABSOLUTELY NOTHING that ANYONE can say or do for me to visit that location ever again. That staff needs some intense training on procedures, protocols and customer service IMMEDIATELY!! I have no words to describe my disgust and disdain for the experience that I went through 4 days ago. In fact, it has taken just that long for me to be able to calm myself enough to file this complaint. I trust that this complaint will be taken seriously and ALL of the staff at store 3027 be trained properly to serve customers as though they matter.


Jack February 8, 2016 at 12:33 am

Hi i used to Work at one of ur establishment station at Lodi ca…. Although I’ve enjoyed working there my time there was cut shortly due to poor management and lack of leadership. What I don’t understand is while employed there, the store manager seems to not be honest. As a cook I understand my duties and work my hardest to achieve and meet the requirements set there, I understand why their asking to clock out on time mainly due to the high labor rate, but what i don’t get is there telling us to clock out and go back to finish our station, which I believe by law it’s not possible to work while off the clock… They done this to me a few times….also my brother has not yet been paid or giving his first check it’s been a month and still haven’t seen anything from them…. When asked they seem to have an excuse to why his check is not there, but insisted they pay him from there own pocket which he has to pay back….they never scheduled him but yet he’s still active on there payroll.. When asked they say they need to free up 30+ hrs for him to work. I ask if I was to take30 hrs from my shift will they schedule him.. Yes was there reply…. So I cut my hours but yet he was still not scheduled when ask they avoid the questions. Fed up I decide to quit my job so my brother could start the reply I got from them was no he will also be terminated, which I feel is discrimination…..because I’ve decide to leave they’ll fired him for no reason…. Pls get back at me with an answer to my problems…. Ty


Constance Sass February 7, 2016 at 9:21 pm

My first and only time at Popeyes in Sterling Heights Michigan. Never again. The young lady taking the order was super nice and I never being there before was trying to decide. I got the Tackle Box for $4.99 and I wanted some chicken. I asked on the 8 piece dinner , she said you get one side, 4 biscuits and 8 pieces of chicken, your total would be $20 and some change, ok, I will take that. I asked if that was the total with the tackel box? She replied no, it would be $26 something. I said 20 for an 8 piece meal,? Yes she said, I said ahhh, cancel that meal, I will just order the 10 piece chicken for $12.99. The lady filling orders behind her threw her hands up in the air and was upset that I changed my order. She took the 4 biscuits and threw them back up on the line and said here some biscuits for whoever. Then she walked away. The young lady taking my order apologies for her actions quietly to me. I said I was sorry for my lack of experience ordering here. Why pay 20 buck for 8 pieces of chicken 1 side and 4 biscuits when I can get a 10 piece for 13 bucks and 2 bucks more add a side,. Anyway, after she assembled my order the lady just tossed my bag up on the counter, I had to ask if this was mine because other customers were waiting for their order before I arrived. She snipped yes it’s yours,…so I left…..get to work to eat….and my chicken leg still has feathers on it as did a wing. Seriously? Yeah, I took pictures!!! Southern hospitality sure went south up north here!!!!


Scott schoener February 5, 2016 at 11:12 pm

Just woundering if in future plan on openning franchise n cambridge,ohio i would like to help ..manage it or just be happy if had one..


Popeyes Customer Service March 1, 2016 at 1:10 pm

No plans bud, beat it


Sharon February 5, 2016 at 11:01 am

I went into the Popeyes at 5108 Clarence ave, in Naperville, Illinois right off of 111th on 2/4/16 at 7:45 p.m. I had the worst experience that I have ever had in customer service. Me and my daughter went in to get the 14 piece meal for dinner. We ordered and were informed that they had just dropped chicken and it would be about a 15 min wait which was no problem since I would prefer hot chicken anyway. While waiting my daughter wanted some banana pudding but they told her that was just a promotion so they didn’t have it anymore so she just ordered 2 apple pies. After paying again they realized that they did not have but 1 pie so they would have to throw 1 in the deep fryer. Again no problem because we were already waiting for chicken however, at that moment I asked the manager who had just told one of his workers to drop a pie in the fryer could he please drop in one more since we had to wait anyway so they both could be hot and he just kept ignoring me. So I asked again because maybe he didn’t hear me but again I was ignored. So I just asked the guy myself could he please put another pie in the fryer and he said yes no problem. He did and the manager was irate. He walked around the counter yelling at the employee that he was to listen to him and not me and never to do that again. Well the young lady that had just rung me up along with other employees were shocked and embarrassed(you could tell by the looks on their faces), she shrug her shoulders and silently mouthed sorry to which I responded she was so sweet and not to worry I didn’t realize it was such a big deal to ask for another hot apple pie. Immediately the manager turns around and says what did you say and I looked like huh, so I said oh I wasn’t talking to you i was talking to her and he stated I know but what did you say so I repeated what i had said. He then proceeded to flip out and tell me that I don’t tell his employees what to do and yes he heard me when I asked him about the pie but yeah he was ignoring me and he’s not going to waste inventory and on and on and on. I was like well I understand that but me wanting another hot pie is not wasting inventory because the pie the was up there already will I’m sure will be sold by closing time. He told me he was not giving me and my daughter the food he said that he was giving me my money back and he would rather throw the food away and to get out of his store. I was thinking to myself this guy is nuts. So I took my money back and I told him I would definitely call corporate and complain because this is so ridiculous and he told me I could complain all I wanted to nothing was going to happen and that he had had plenty of complaints before. I will no longer eat from any Popeyes. If this is the attitude of the employees that they hire and if it’s true what he is saying about him having complaints and his boss doesn’t care then I feel as though my money spends well anywhere and kfc here I come.


JUNAID SHAW February 11, 2016 at 2:09 am




K Marie April 13, 2016 at 11:39 pm

Worst location EVER. We will drive 20 minutes to another location because the manager at this one is a jerk. He doesn’t like you asking him a question….instead he tells you to leave. I’ve complained to corporate and asked for a response and never received one. I found out today the manager is the owners son.


Mark Brick January 28, 2016 at 2:42 pm

I am a die hard Popeyes fan. I normally go to the one in Oxon hill, MD, where I used to live, because the staff is so great. I love the Monday-Wednesday two piece deal. Is there a place I can go to get more of the Popeyes “experience”?


Amvem January 25, 2016 at 1:04 pm

The Popeye in Lansdale PA are ripping off customer’s. They are using Chicken the back bone of chicken and calling them chicken thighs. You can tell the difference between a bony chicken and a thigh. The corporate should investigate this disgraceful practice. They are degrading the company name and its reputation. My family love Popeyes chicken and this is the closes one we have since it opens. They need to open more joints in our area that is not run by people like them…they make it soo cheap that ruins the brand.


BEN January 7, 2016 at 8:39 pm



Montoya L. January 5, 2016 at 1:39 pm

I live in fergus falls,mn and the closet Popeyes is an hour away which is located in Fargo,nd after placing order and waiting for almost 45 mins we get our order and drive an hour back home I opened the food the two piece white I ordered the chicken was old and I also ordered 12 of the new spicy wings I was only given 5 when I called to complain she tells me well I’ll give you the 7 wings said nothing about the old chicken she was very rude that was my first time going to that location service and food was terrible I used to be a supervisor at KFC and we always handled our complaints and made sure the customer was happy not at that Popeyes


Charlotte December 24, 2015 at 1:25 pm

Popeyes has two locations in Chattanooga Tennessee. the location located on Broad Street is excellent. however the location on Brainerd Road has been a disgrace from inception. they continuously run out of chicken or have an attitude about taking orders. I was desperate in need of bringing a
covered dish for a Christmas party, therefore
AGAINST MY BETTER JUDGEMENT I stopped at Popeyes on Brainerd Rd. I orderd a 10 piece meal with no thighs.
I was rudely informed that I couldn’t. To the staff credit they suggested 8 piece meal anyway I liked it. However when I reached my destination the entire order was wrong including the vegetabled.

against my better judgement I went to the Popeyes on Brainerd Rd. I ordered a 10 piece chicken meal, yes stated I no longer wanted size


John e. December 22, 2015 at 11:52 pm

Popeyes screwed my order up so bad and told me to come back for a replacement meal. I was told to give my name and everything was fine. The next day when I tried to pick it up they told me there was no such exchange. They reluctantly relented after I brought forth receipt. I was given a piece of paper to redeem a free meal. The next day I go to redeem the meal sit in line ten minutes only to have the lights shut off on me a another lady and have the manager come outside and “rudely” tell us she was closed and her clock runs give minutes faster than ours. I ate KFC. I hate kfc


Bonnie McWilliams December 18, 2015 at 10:03 pm

Me and my wife went to Popeye’s today and they screwed the order all the way up and then when I asked for it to be fixed was then giving attitude by the employee I was overcharged for my order and was totally unsatisfied with the food!! I asked for manager was told there to busy I wound up waiting for 15mins just to be overcharged and served wrong food this needs to be fixed


Ann December 17, 2015 at 4:04 pm

How can I get in contact with CEO ? There’s something that needs to be brought to their attention about Management at of the stores !


Ranelle Ominski December 15, 2015 at 12:00 pm

The popeyes in the Bahamas in under very bad management by one of the managers name Kendel . I don’t remember his last name. He has been intentionally firing workers with no reasons at all just to hire more people like him,and wat I ment by people like him , I am referring to the guy community.and its unfair because he’s doing what he wants and know one knows except the previous workers . And the restaurant hasn’t been opened long enough to firing employees. I aslo know one of the employees that was fired because he only asked for his check. Everyone else got paid but he didn’t because he had to open a bank account. After he did he went back . Manager Kendal told him come back tomorrow,so he did which was Friday. He came Friday ask for the pay check but manager kendal told him wait by 5 :00 but the employee had to work at that time. So he ask for his check when he knocked off from work. The manager gave him attitude and told him come Monday again. The employee was also sick and wanted to go to the hospital/ doctor. And as of right now he hasn’t gotten his money yet. He had to sell his phone just to get something to eat over the weekend. That is terrible and something should be done.if not I am going to reach out . Please do something about it.


Ranelle Ominski December 15, 2015 at 12:03 pm

Please check this out as soon as possible.


Tiffany December 14, 2015 at 9:34 pm

How can I get in contact with a CEO of the company…. There is something that needs to be brought to their ATTN.. About one of their restaurants employees..


Irina December 6, 2015 at 9:53 am

On December 4 I stopped at Popeyes in Roswell rd . It was late , some 11:30 ish pm and I was tired from the 12 hour work shift and that’s why I did not check my order there . I was charged for 6 pieces of chicken and hot just 2. It’s not about money – it’s about attention, work ethics and attitude. The employee chose to work there, nobody forced her to do that, so she had to do her job properly. Apparently, she did not care. Bottom line – I will not eat there again and will warn everyone on Facebook and Twitter


Carla l December 11, 2015 at 12:27 pm

I can relate to ur complaint, I went to a Popeyes chicken I Milwaukee and that was one of the worst experience I’ve had, I waited 45 min on a screwed order and when I asked to speak to a manager, after waiting to speak to her for over 5 minutes, she was just as ignorant and rude as the employees working under her substandard supervision


Lawryn Bonner November 25, 2015 at 9:11 pm

I just sent my girlfriend to get your “fried turkey” today before I got off work. The turkey was not what I expected and I called for a refund. I asked to speak to a manager andshe was so rude. The turkey is in all original packaging and receipt in hand. I was told they do do refunds and the turkey had yo be cooked 🙁 What kind of business does this? Someone should do something.


steven gierke November 21, 2015 at 5:08 am

three times I put a complaint in your west Chicago IL. store never got an answer I’ve gone there since they wouldn’t answer my complaint the worker was rude and told me they don’t make mistakes two times I’ve ordered mild and got spicy I like popeye chicken but I don’t think i’m going back please reply thank you steven gierke st Charles IL 60174


amaris November 19, 2015 at 4:01 am

Tamanna ehktear district manager and aashique masum general manager blamed me for stealing my employment file today 11-18-15.. On Monday 11- 16- 2015 at store #5759 frelinghuysen ave. Newark nj. Mr. Tamanna said I went into the office and took the file. I’m the only non- Bangladesh manager. Tamanna has been pressuring me to leave (Quit) because he wants aashique masum wife saima to become manager. They both get paid cash and are illegal immigrants( who lives in the basement of tamanna home) Mr. Tamanna ehktear said he had video but didn’t want to show me. He showed other employees. I told mr. Tamanna ehktear and aashique masum if im guilty fire me. He didn’t say anything. I want to see the video and other videos of when aashique masum was cleaning the office. He didn’t want to show me. I’m not secure here they can try to blame me for anything ( example stealing money). They are dangerous people who are racist, and want to give me a hard time with cutting my work hours on the schedule I’m manager. Masum aashique makes the schedule for two stores. I been with popeyes company for years and now there is a problem. They want me to leave to bring in masum wife saima who has no experience with management.


Kay. Tanton November 18, 2015 at 12:00 am

Hello. I dont hear from you a while why not respond ?? I need. To know. They stole my money $120.00 manger refuse call police won’t help me. Because Iam hearing impaired. Manger. Not right. Not help. Me and my friend. But. I did report police. Fill. Out all. Paper. What happen. I ask manger. Go see. Camer video. She can’t. Only suppervice. I ask manger. Call. Suppervice Wait wait wait. Then call. Police. She still refuse. I am very upset. Hope police find out who stole my money $120.00 Please. Help. Me get all. Straight out. Why she refuse help. Me. Sad can’t believe it. Her look bad Anyway hopefully hear from you. As soon thank you. Kay. Tanton


Kay. Tanton November 13, 2015 at 6:49 pm

Iam very dispoint Mr and. My friend. Pam eat. Then. I take Pam.
I look. My wallet gone. Went back five Min away. My home.
I went in Cynthia she. One found my wallet. Gave to me
I open. Money. Gone $120.00. Very upset. Went home. And told. Pam. My money. She said what. Go go back Popeyes. They have camer. We did went back
Pam and me look at camer. Look. Where. We sit table. Yes can see. We sit
I ask manger Angela please. Look. Who took my money. She said only suppervice open look. And. I told her. Please call. Suppervice. But. Suppervice never. Call. Back. I ask anglea call police. She refuse. I was very surprise. She not help. We are deaf impaired. She said will. Not call police. So I ask. Man eat dinner not mind call police. Manger. Refuse. Call. Police. Man said. Really. Told her. Why cant you call for them want call police. Anglea walk away. He act surprise I thank he try help. Me but he leave it. We. Stay. A while. Anglea. Got paper. I write down what happen. Anglea. Suppose. Call me never. Did.
We. Did Went to police. Report .. We are wait for police. Will. Tell us. Who took. My money… Manger not very. Good. And Cynthia. Act. Look funny.. We. Are upset. Money. I work clean house to earn. Money gone very upset.
Popeyes. South cherry lane. Fort Worth Texas. 76108. Thank you. Kay. Tanton
Hope. Hear from you soon.


Melissa November 10, 2015 at 11:01 pm

I’m very unhappy with store #11867 that’s the Kyle Texas location, the management there are very unprofessional the speed of service was poor as well as the quality of the the food not to mention the prices and your so called “specials” Popeye’s has to offer. Me and my family were not greeted as we walked through the door the employees that were sitting at the peak table just stared at me and my family up and down in a rude manner did not greet us not a smile nothing. I refuse to allow my family or friends to return to this location.


MDS November 9, 2015 at 4:28 pm

Popeyes in Carmel Indiana is absolutely horrible. Extremely rude staff who doesn’t acknowledges you whatsoever. Chicken was dry & cold and the biscuit was as hard as a brick that you could have used it as a hockey puck. Employees weren’t dressed in uniforms nor were they wearing any form of hat, hairnets nothing. The sweet tea tasted like it had citrus in it and the employee I said something to argues she made it and there was nothing wrong with it. First of all you NEVER argue with a customer, second it’s us customers who pay you your wages. Without the customers you’d not be employed.


Brittany Chambers November 3, 2015 at 10:04 am

I previously worked at Popeye’s in the Charlotte, NC area last year. When I working there I didn’t receive three or four of my checks. So this year in late September early October I believe I received some forms about my missing checks that I didn’t receive. I filled them out and faxed them about in. Its now early November and I still haven’t received my checks from them.


Tyneah Curry October 14, 2015 at 9:37 am

Hello,I live in warner robins,Ga.Every time I go to popeys when this one manager work she is real nasty to me.I,be retuned meals twice while she is working.When I went yesterday 10/13/15. She gave me the real old chicken that should have been in waist.One peace did not have any skin on it.I notice also of this manger was up front in front of the whole store telling her she is week and other things. It was unprofessional. I also notice this same manager charge one person for extra sause but this guy that she had typed her numer in his phone while sitting up top of the wood part up high by the eating area.One of the worked told the customer how much it was for extra sauce and she took the sauce and gave it to the man free. That nit rigjt when i have to pay for extra sause. I went around 4_5.She is a little thick she had a blue shirt on I believe.The reason why I know how a manager should act is because I was one. My phone number is 478-442-6979


wanda cooper October 9, 2015 at 8:28 am

Yes, my name is Wanda Cooper and I was once a manager at the Popeyes located in Essex. At this time I have been removed of my duties there, due to discord and confusion bought on from the district manager. He does not promote order or responsibility for any actions that occur in his store. He has employed another manager who is under age and highly unqualified to perform expected duties, this manager has showed up two hours late on three different occasions and has also left a shift 7hours before it ended with no excuse or motive. This manager, I have written up, reported her to my district manager and still he chose not to intervene but instead tell me, I was responsible for taking care of it since, supposedly he had given me authority over them. I continued to ask for his assistance with this manager since , all my counsels with her still didn’t solve whatever problem she had with me. He has another young lady responsible for the scheduling of the employees including myself. She is also immature and inexperienced yet he gives her way to public control and she is not qualified to do so. She also keeps alot of drama and confusion. This day of the incident, October 7th, 2015. The younger manager who I had been reporting on comes 2hrs late for the shift. I informed her she was not needed and why didn’t she call? She then responded with a negative attitude, that she didn’t have to answer to me and she does what she wants, I am not the boss. I immediately called my district manager to inform him of the situation, all while she was yelling things at me, and I on the phone with him. He again had a very passive attitude about the situation and did not adhere to my plea of assistance. I called him earlier @ 8:30am to report to him that she had sent me dirty text messages that Monday, stating I wasn’t the boss and other text I care not to share, but were indeed disrespectful.I asked him to be there at noon, the time she was scheduled to assist me in the matter. He agreed but of course, like any other day he says he will be there, he was not. The day of incident could have been prevented long before it happened, if my district manager had been a manager and supported me and the claims he made, that I was the leader and them the follow, this situation would have never occurred. The district manager is very inactive in the business and does not see or interfere with any thing that takes place there. He continues to promote young people without any experience, no training provided and expects operations to be smooth. I am addressing the situation to corporate because as before he will not speak up for me and wants to ignore the claims he made to me and then address others with what they want to hear. Always unorganized and never truthful with his statements. I really enjoyed my experience working for Popeyes, and though I am aware I made a serious mistake, I contributed more Good then Bad. Unlike the other managers who he praises, I exemplify excellence, I maintain respect for all people and I serve from my heart. Cause not am I good at my job, I am wonderful as a person and I have the ability to lead. They cant say that for the managers they have left. Only one that remains have potential and she learned it from me. I just want corporate to know the district managers in place here are not telling the truth and are ignoring facts to keep themselves afloat. Yet, I will stand up in the face of transgression, speak the truth and move on to other business. Thank you, again Popeyes for the learning and I will make better decisions.


charleslloyd October 13, 2015 at 10:11 pm

Contact high level is needed


Susen Almond October 5, 2015 at 12:47 pm

Initially I ordered through the Drive Through I was rushed because the young lady said she was on a timer.
I purchased the food for my husband. When I got home and gave him the food the corn was brown rotten like, and the chicken was dry and old.
I called over the phone spoke with Donna the manager she asked me to bring the food back and she would return my money.
When I arrived they had 2 other issues before me and when I was finally seen by Donna, she referred me to another manager. She was a shift leader. She never acknowledged me and had the nerve to have an attitude and didn’t make any eye contact.
Then I became disgusted because the store was nasty it was chicken grease all over the floor the only employee that looked half way decent as far as hygiene was Donna. I have pictures of the rotten corn and the dry chicken.
My whole issue is that when you serve someone something that is not pleasing to the eye. I would ask myself, would I eat this? If it doesn’t look appealing to me then surely it will not look appealing to someone else. The attitude that I received behind this entire ordeal was if I owed them something, and I’m the customer. My experience was Ghetto, unpleasant just down right pitiful. I believe it was disrespectful to Popeye’s chicken branding and that store should be retrained and all existing employees should be fired.
I was able to take pictures but I haven’t posted them yet I will give you guys a chance to make this occurrence right. Even though I was able to get refunded this entire complaint should’ve never happened. We have to do better!
Please note that this isn’t the first time that this has happened but it is definitely is the last! I hope you change for your business sake

Susen Almond


Charles September 28, 2015 at 3:21 am

I was a manager at popeyes2576 I. Hillside new jersey and went to another popeyes in Newark to work. The district manager from hillside came into my work and made terrorist threats saying that he would get me fired from that location just because he has that kind of power. The POPEYES in hillside had gotten several health inspections weeks after I left and he blames me for that. He also made thretts stating that he would get me killed if i ever came around or near the store again. He also brought another manager that in the last month with his Father pulled a weapon on me. To where I work. On the next day when I was to receive my last check for $1768.00 was not there. I notified the owner and told him about the terrorist threats. He assured me that he would write me out a check and the he would speak to the district manager asap. And get back to me that day..that was 3 days ago. As of now I fear for my life so much that I went to the hospital. As of nowy blood pressure is 169 over 110. I can’t sleep . they the doctors have diagnosed me also a mental disorder due to work related issues. (Christopher pity. I’m asking anyone THAT reads this reach out to not onlye but the company. I NEED as much of support as I can get. I have all the texts that he sent and asking the manager from the other store to save the videos. To help my claim. I will be making a report to the police and if need be go the press. I’m sending this to all of me 768 face book friends.. So if things happen u guys know where to look…this is charles lloyd 908374****.


charleslloyd October 13, 2015 at 10:15 pm

Still no response


Monica September 25, 2015 at 1:32 pm

I visit location #2843. This location has the worst service ever. I wanted to order the full order of gizzards as a combo. The full doesn’t come in combo. You can’t have Mardi Gras sauce unless you by chicken tenders. You can’t even buy it. And you have to use the feedback coupon that’s on the back in 3 days of which you got receipt. Please do not go to this Popeyes in KC on Prospect.


jay September 21, 2015 at 2:42 pm



kim September 21, 2015 at 12:16 pm

Trying to find info to apply for job and get nothing, in spring valley new york


kim September 21, 2015 at 12:14 pm

Love popeyes, one just opened up in spring valley new york, I have been looking and trying to contact tbis place to apply for a nob and its impossible to find out or get any info..which is very frustrating…please help


edward September 14, 2015 at 8:56 pm

me and my family stop in to the new popeyes in niagara falls new york to eat dinner. i must say it was by far the worst place i ever went to for dinner. we could not understand anyone who worked there,the chicken was so dry that if you put it in a gallon of water it would still be dry.the large side dishes were so small we were lucky if we each had a spoonfull the price was really high.and they seem to want to only give the wing pieces in the 11 piece chicken.when i took it back up to let them know the worker grab the chicken with there bare hands and put it back on the warmer.i for one can say i will never ever go there again.the workers all were so disrespectful and rude. the floors were dirty and tables were not clean.plus we didnt ge all of are order,and they wanted to charge us 3.99 for a small drink.i really dont understand how you can stay open when you treat people like that.from now on when my family wants chicken we will go to wendys for there chicken sandwich, cause it will be better and not as dry as the chicken from popeyes.


bernard lowe September 13, 2015 at 7:21 pm

i live n baltimore md 4417 wilkens ave 21229 i went to ur store popeyes#3262 i got a 20 peace spicy -mild 10 peace bisc lg cajun fries coleslaw mashed &gravey lg it cost $38.15cents i am a half hr away from this store i got home & my chicken is full of grease & it old & they gave me all spicy & only 2 breast when ur it box does have 2 when it should of had 4 ive try calling ur storeat 6400baltimore national pike batimore md 21228 410744-0037 i call 5 or more times no one answer that store was pack when i was there i like for some one to call me i went on ur other popeys site & ur1800 popeyes to contact some one to call me mr or mrs bernard lowe 410 536-0302 i lke my money back or a food card for the price of pay not happy at all i go there all the time . this is not how u treat hard working people mr bernard lowe


Jennie Strickland September 10, 2015 at 5:46 pm

My husband and I ate at Popeyes in Rome Georgia this afternoon and our order was not right my husband went up and told them that he ordered regular chicken and not spicey and could he please get what he ordered, they fixed the order but all of them had to laugh about it first, then the second shift supervisor came in to work and he got their early so we sat in the dining room cursing the whole time talking about his personal life this is uncalled for and very disrespectful for the customers. We love Popeyes chicken better than any other but we will not be eating their anymore. My question to you is this is this the only type of people that you can find to hire for employment especially supervisors?


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