Panera Bread Corporate Office

Panera Bread Corporate Office Address

Panera Bread Company
3630 S. Geyer Rd Suite 100
St Louis, MO 63127

Contact Panera Bread

Phone Number: 314-984-1000
Fax Number: 314-909-3300
Email: Email Panera Bread


CEO: Ronald M. Shaich
CFO: Thomas Patrick Kelly
COO: Charles J. Chapman

Panera Bread History

Panera Bread began in 1993 when Au Bon Pain purchased the St. Louis Bread Company.  In 1999, Au Bon Pain sold it’s other restaurants and renamed itself to Panera Bread Company, realizing the huge potential of the brand.

In 2007, the chain purchased 70 stores from Paradise Bakery & Cafe, a Phoenix, AZ based company.

In 2008, Panera expanded operations into Canada.

Panera currently has over 1500 locations in 41 US states and Canada.  The Panera Bread corporate office is still located in St. Louis, Missouri.    The company’s locations in St Louis still operate under the name St. Louis Bread Company.

{ 422 comments… read them below or add one }

Remy Mandisiotto November 30, 2015 at 10:30 am

Your Belmore NY location management is not the friendliest. ..
the meeting room is cold. Numerous attempts to control the cold air coming out of the ceiling failed. It’s colder than going outside.

I will make sure my group or any other group Ibelong to, will not hold any meetings or visit the llocation in the future.

we are very disappointed with their unprofessional attitude…


Jennifer Betz November 29, 2015 at 8:37 pm

I have been stopping at the Panera located in Lathrup Village Michigan for about 5 years. Many times it is late in the evening on Sundays, about 8pm, and Every time I walk in the pastry case is pretty much empty and the options for ordering are limited because they are out of ingredients. They close at 9:30 on Sundays. Why does this happen? I am not the only customer coming in an HOUR AND A HALF before they close, how can a business be ran this way?


Simar K November 19, 2015 at 6:21 pm

I had the worst experience ever at one of your restaurants. I waited more than 20 minutes in the drive-thru lane of the Panera on Fallon Road in Dublin. The poor woman working the drive-thru said she also was working the inside. The line was 10-cars deep with no way to escape the blazing heat beating down on my windshield. Is this any way to run a business? Do you know why people go to drive-thru restaurants? Certainly not to sit and bake in their cars. You’ve lost one customer for life.


Jerry Palson November 16, 2015 at 11:08 am

The Panera Bread Co. here in Castle Rock, Colorado needs attention. Don’t go there expecting to get a bagel you want. Example, three weeks ago ordered sesame bagel, “we don’t have any, had someone just come in with a big order.” Okay that can happen. Two weeks ago ordered sesame bagel, “We’re out.” Yesterday ordered sesame bagel, “We’re out.” Okay a plain bagel, “We’re out.”
We gave up on Castle Rock’s Panera Bread Co, went across the street to Starbucks.

Two weeks ago, same store, no sesame bagels so I ordered the last plain bagel, my wife ordered a bagel also. I went back to wait for our order to come up and could see that they had placed them in the toaster machine and walked away. After a couple of minutes our bagels came sliding out and with no one around they just sat there. After awhile someone happen by and looked at our bagels sitting there, pick one up looked at it and then threw it away, then placed another in the toaster machine. After awhile, while my bagel was still sitting there, the replacement bagel came sliding out of the machine and again with no one around they just sat there. After waiting awhile I finally went up front to a cashier and asked them to PLEASE get our order to us. She found someone in the back somewhere and we finally received our order.

Obviously your store in Castle Rock is under very poor management and something needs to change.


Howärd November 12, 2015 at 4:02 pm

We have truly enjoyed eating at your outlets for quite some time.
However, my wife and myself were absolutely shocked when we ate in your Monroe Store in the evening. We ordered at approximately 7:30pm, (we generally have meals there during different times of the day).
However, there appeared to be no supervision. Many of the employees were “fooling” around, loud without supervision. We ordered, and when the food arrived, the soups were warm, not hot! The bread that was used in preparing our melted cheese did not taste as it did when ordered several days back. When we complained to the server, he said,”we ran out of the bread we use for that sandwich”. Why weren’t the front of the store personnel advised? You will undoubtedly lose customers if this type of loose mis-management persists. As I was involved in foodservice for many years, I thought you should be made aware of this situation.


Kelsey Jordan November 8, 2015 at 9:22 pm

Me and my boyfriend came in tonight to eat, we always come to the saint Louis Bread Company , we were their a little over an hour and a worker at the Arnold location yelled my name to my boyfriend while I was in the bathroom and he asked another worker to come here and he was like their still their? Her boyfriends still their, loud enough for my boyfriend to hear them, he did this sarcastically trying to get us to leave, honestly every time I come in their it’s a good experience but after tonight I’m not going to the Arnold location


Alexys November 8, 2015 at 4:33 pm

I’ll be 16 in Feb. and was so excited about possibly working at my favorite restaurant. I completed a job application at the new store in Parmatown (Parma Ohio) and was called in for an interview about a week ago. Everything was going great until the manager came to meet me. As soon as I pushed my hair off my face he told me Panera did not hire anyone with gauges(large holed earrings). I did everything I could not to break down into tears and left. How dare a business or anyone judge me or anyone else just because we choose to be different. I’m a nice person and earn good grades. I would have been a loyal employee but they will never know that because I wasn’t given a chance. I have not gone on another interview since for fear of being rejected for my choice in ear rings.


Mary Ann November 5, 2015 at 6:47 pm

My complaint is that I called Panera Bread on Rt. 44 in Poughkeepsie, NY today (11/05/2015) at around 11:00 am to place an order for 10 people. The person who answered the phone said that I had to speak to a manager and a manager got on the phone. I told her that I needed 10 sandwiches and someone would pick the order up at 1:00 pm. She said that she could not accommodate that order, as that is considered a catering order, and she would need 24 hours notice. Are you kidding me? REALLY? What if 10 of us came in and ordered food, is that too much to handle as well??? I don’t get it, I wasn’t ordering for 50 people, and that couldn’t be done. Well, she said, what about tomorrow?? No, we’re hungry today, and you just lost our business…. I can’t even imagine being turned away for 10 people with two hours notice. It wasn’t like I did walk in with 10 people, then what do you do??? Oh my, I guess Panera’s just turns people away. Well, so much for us trying to order from Panera Bread ever again, but the deli that we called, was more than accommodating in that short time, as the manager at Panera Bread told me.

I am anxiously awaiting to hear from you.

Mary Ann


Sue Wallace October 30, 2015 at 9:35 pm

The mobile app and the website to claim awards is either overloaded or poorly designed. Have tried to log on several times to no avail. Tried to use a bonus credit and if the manager had not given me credit at the restaurant site I would never have received the bonus since the online app kept freezing up. Location was on Woodstock Road in Roswell Ga.Manager’s name is Sara. Cashier was Justin. Both were very courteous and helpful.


Lg November 29, 2015 at 8:36 pm

The worst store I ever had , located Orlando Florida. 10801 International Dr
Orlando, FL 32821
1. Store dirty 2. Food -bread like a wood and steak didn’t cooked well 3. Dishes dirty !!!!!!!!Panera bread should see my complaint and do something!!!! otherwise nobody’s gonna come again !!!!
I’m here for work staying at next to panera bread store .


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