Panera Bread Corporate Office

Panera Bread Corporate Office Address

Panera Bread Company
3630 S. Geyer Rd Suite 100
St Louis, MO 63127

Contact Panera Bread

Phone Number: 314-984-1000
Fax Number: 314-909-3300
Email: Email Panera Bread


CEO: Ronald M. Shaich
CFO: Thomas Patrick Kelly
COO: Charles J. Chapman

Panera Bread History

Panera Bread began in 1993 when Au Bon Pain purchased the St. Louis Bread Company.  In 1999, Au Bon Pain sold it’s other restaurants and renamed itself to Panera Bread Company, realizing the huge potential of the brand.

In 2007, the chain purchased 70 stores from Paradise Bakery & Cafe, a Phoenix, AZ based company.

In 2008, Panera expanded operations into Canada.

Panera currently has over 1500 locations in 41 US states and Canada.  The Panera Bread corporate office is still located in St. Louis, Missouri.    The company’s locations in St Louis still operate under the name St. Louis Bread Company.

{ 325 comments… read them below or add one }

Cara March 5, 2015 at 7:52 pm

I emailed payroll for my W2, and a guy named Robert responded once, asking which store I had worked in. I replied Superior, CO. with the store #. No reply. Emailed payroll again, and Robert responds again, asking ME if that store is a franchise!

I emailed him back directly again with the Breads of the World corporate info right of my 2013 W2. I wonder what, if any reply I will get this time!


Katlynn March 5, 2015 at 3:22 pm

The location at HollyMeade near Target in Charlottesville has the worst manger! Having workers who live so far from the store and insisting they stay during horrible weather conditions is just sick! You live mins from that location Joe! To risk the life of your staff and assistant mangers so you can slack on efforts makes the location look bad! I would never have a child work for you again and your management skills need to be re evaluated! I hope that staff make it home safe, as several are still in the process of trying. Tis is so sad. I hope everyone prays for these employees. I hope Joe never has to experience what the families of his staff that he selfishly kept to long are experiencing!


Courtney February 25, 2015 at 6:09 pm

Hello my name is Courtney, i have been waiting for weeks now for my W2 to be mailed again because my social was messed up. It does not take 3 weeks to reprint a W2 with the right social on it. So please contact me ASAP and get it fixed.

thank you, Courtney.


sade sanders March 2, 2015 at 2:59 pm

I’m waiting on a reprint w2 as well its been 3 weeks


Kim P March 11, 2015 at 10:25 am

My son was also issued a W2 with an incorrect SS# – he has been calling and leaving messages and faxing now for 6 weeks – no one will return his call. He said the incorrect W2 is no longer on the access site but the corrected one is not posted. I told him to call the IRS.


Nick C March 25, 2015 at 3:56 pm

I am currently having the same exact problem. I need a replacement w2. I spoke with someone on the phone a month ago, and they still haven’t sent one!


Patt February 25, 2015 at 5:18 pm

I too worked for a newer store in Ontario, Canada and thought it was great. Unfortunately, they hired more than they needed and they also had issues paying their employees. I was let go the end of January. In Canada, employers are to submit to the government a employee’s ROE (Record of Employment) so that they can get Employment Insurance. I was already on this but cannot get the fund released until the ROE is received. This has now been one month. In this day of electronic messaging, this does not look favourable to this employer. The manager has been very kind and helpful, but unfortunately, he does not issue the ROE’s. Can you check into this and expedite the issuing of this document. I need an income. Thank you.


Elizabeth Evans February 24, 2015 at 1:13 pm

I have been trying to reach someone in the corporate office and no one has returned my calls. I was wrongly suspended and I’m trying to talk to someone about it. I was suspended because I left work at 7:30. I was supposed to be off at 7pm. I come in the next day to work and my boss tells me we need to have a powwow. She doesn’t give me any papers to sign or anything. She said I left without saying anything to her. I did say bye and I told here I’m sorry she didn’t hear me. I’ve been with the company for almost 10 years. I should not be suspended. A whole week with out pay is wrong. And now I have people at work saying that I quit but I didn’t. I have a child and to do this to me is not right. I have seen people do a lot of wrong and nothing happens to them. I leave 30 minutes after my time and I get suspended? I need someone to call me immediately because what they are doing isn’t right.


Susan February 24, 2015 at 11:14 pm

All you need to do is file a claim with the department of labor. You will probably win unemployment for a year and you can go to school or something that will make things better for you.

Good Luck!


Taurus Morgan February 23, 2015 at 10:37 pm

I have made several attempts to get in touch with the corporate office, I am a former employee of Panera Bread in Fresno,CA @ Riverpark and need to obtain some info that you have on file. I would appreciate it if someone would call or email me asap.

Taurus Morgan (623)293-****


Serafin Sornito Jr February 14, 2015 at 1:39 pm

I’m a frequent customer of Panera here in Seattle .The best butter croissant I have tried so
far is from Panera bakery. However, I noticed that this bread is not available most of the
time anymore unlike before . What’s up? I hope you’ll make some more as this is so popular .Otherwise I’ll just go to Starbucks whose croissant is second only to yours .


Lisa February 7, 2015 at 9:36 pm

I am hopeful that someone can straighten out the attitude of a site supervisor named Liz M. At the Greenbier Chesapeake VA location. She was so unprofessional and rude, If she was working for my business I would have fired her on the spot. I feel sorry for people working for her she has very negative energy. The young man working with her was polite and very customer service oriented. He deserves her job. This took place on 07 Feb 2015 for my daughters six birthday dinner. I really hope this email will change her attitude and way she treats the people who are supporting her job by eating at Panera. This is the first time in my life I have written such a negative review……..
was awful. Send in an undercover boss they will agree……


lisa February 6, 2015 at 2:02 pm

My son started working for a new location in Oshawa, Ontario, Canada. 4 Weeks and 3 days ago. It was new opening all new staff. No one has received a cheque yet, they keep saying there was a mix up in payroll but was fixed and tell them tomorrow the cheques will be here, well tomorrow never comes. WHAT KIND OF COMPANY IS THIS, CAUSE FOR A CLASS ACTION SUIT. people have bills to pay!!!! second call to corporate office.


Samantha Schaffer February 5, 2015 at 6:37 pm

I had visited panera bread in the district at green valley ranch in henderson Nevada on Thursday February 5,2015 around 3:30 pm. I ordered a soup to go. As I was standing there and waited I watched a worker sweep trash off the ground then go and serve food without washing her hands. This is extremely disgusting and a health hazard I can’t say I wanna eat at paneras if the employees pick up trash off the dirty floor and then touch my food.!!! Gross!


Andrecia February 3, 2015 at 11:02 am

I took my 11 year old daughter to the Panera in Germantown, MD on 2/2/15 after a doctor’s appointment. While we were there, we witnessed three girls come in via a side/back door, STEAL drinks from the soda station, curse every other breath while sitting and enjoyinig them, then get up and leave the garbage on the table and leave out the same door they came in. I was so offended. There were two other women there having lunch who also verbalized their disgust. When I mentioned it to the manager on duty, Jay, he acknowledged that he is aware of people doing this but if he says anything to them, they get mad. REALLY!?! It baffled me that this manager would rather offend 4 paying customers than confront/offend 3 hood rat thieves stealing from the business! I, personally, will not be returning to that particular Panera because it was made very obvious to me that the common thief is valued more than the paying customer.


Tyler February 10, 2015 at 2:18 pm

You a dumb hoe


Deborah Keating February 2, 2015 at 2:13 pm

Your Mozarella Panni has been my favorite item and my usual choice for purchase when I frequent your restaurants. I like it so much, sometimes my husband will come home and surprise me with several so I can freeze them and eat them any time I have that Panini craving! How great is that? When I had one recently at your restaurant, I was upset to find you changed the recipe. While it is still good it is not the same. It is also very messy. Little bits fall out every time you take a bite = stain on clothes as well. Why would you change a menu choice that was perfect in every way? Bad move!


Rayshawn January 29, 2015 at 12:29 pm

I recently applied at panarabread I was contacted by one of the regional managers in manhattan. When I returned her message the next day I didn’t get an answer. It’s been about over a month and she still hasn’t returned any of my messages. Please email me about this misunderstanding asap. Thank you


Juanita Richardson January 27, 2015 at 4:09 pm

I would like to make a complaint. I made a order by phone to your store at 3574. This was a order for a manager’s workgroup meeting. The order was for 10 people. i pick up the order at the time they said the order would be ready. When I got back to the office and pull out the items from the bag the order were all wrong. Not only was the order wrong one of the manager just inform me that he found hair in his salad. This was one of the salad that I did not order. I really would like someone to address this matter.

Thank you
Juanita Richardson


Helen McCollum January 22, 2015 at 2:08 pm

My comment/complaint is regarding the changes Panera has made regarding phone orders. I live in Redlands/San Bernardino, California area where there are two Panera restaurants within driving distance. I love this place, but I have an issue about the changes made where you need to fax in your order. As a senior citizen I take offense to that. I cannot fax in my take out order and when I try to call it in, I don’t get an answer, get ignored or left on hold for a long period of time. I know you cater to working people, but you are leaving a very large percentage of people out that cannot do anything else but call in. Please look into that. I would appreciate an answer. It is really annoying.


Jas January 19, 2015 at 7:53 pm

I have moved from my old address that is on file with Panera and would like my tax info mailed to my current address. I have contacted the postal service, but was informed to contact Panera Bread headquarters. Please let me know who I should contact.

Thank you,



Rey January 15, 2015 at 8:20 pm

I work at panera bread at porter sq and I don’t know who to talk it work with manager that wants to fire they are really trying to find a way to fire me and I’m just very upset I love panera bread but the managers are making panera the worst place to work and it’s sad because I work really hard and I take everybody shift I help the manager and all they want to do is fire me I’m just upset because I want to stay and I don’t know who to talk to :’( Help me


Barbara January 14, 2015 at 11:43 am

On Wednesday, January 7th, my daughter and I went to a movie and then wanted to have dinner. There is a Panera in the Mall, so we decided to get a sandwich and soup. When we arrived, there was no one at the register. We waited 10 minutes, then one employee says to another “Hey did you clock out”, “Yes”. Still we were being ignored. Until I asked to see a manager, we didn’t get service. The manager came out and apologized, but at that point I didn’t want to eat there anymore. My money and time are important. Racial……not sure, but this will be the last time I go to Panera and I am telling everyone I know.


Jessica Rice January 9, 2015 at 2:01 pm

I am having many problems with the Human Resources department. I have been trying to get in contact with the person in charge of Illinois payroll because I have not received two of my paychecks now. That is two separate paychecks that have not made it to me. I am outraged by the lack of response. I have called the HR department multiple times in the past few weeks. The person in charge of Illinois payroll not only is never in when I call, but she never returns my calls either! I have never been so disappointed in a company before. I have worked hard for those paychecks and I believe that I deserve to receive them! At the very least I would like a response from someone in the HR department to fix this problem.


Paula January 11, 2015 at 1:49 pm

I have not recieved one of my paychecks as well because of a mistake on the payroll as well and it has been about 3 weeks now. I am getting frustrated because I have bills to pay and need my pay.


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