Panera Bread Corporate Office

Panera Bread Corporate Office Address

Panera Bread Company
3630 S. Geyer Rd Suite 100
St Louis, MO 63127

Contact Panera Bread

Phone Number: 314-984-1000
Fax Number: 314-909-3300
Website: http://www.panera.com
Email: Email Panera Bread

Executives

CEO: Ronald M. Shaich
CFO: Thomas Patrick Kelly
COO: Charles J. Chapman

Panera Bread History

Panera Bread began in 1993 when Au Bon Pain purchased the St. Louis Bread Company.  In 1999, Au Bon Pain sold it’s other restaurants and renamed itself to Panera Bread Company, realizing the huge potential of the brand.

In 2007, the chain purchased 70 stores from Paradise Bakery & Cafe, a Phoenix, AZ based company.

In 2008, Panera expanded operations into Canada.

Panera currently has over 1500 locations in 41 US states and Canada.  The Panera Bread corporate office is still located in St. Louis, Missouri.    The company’s locations in St Louis still operate under the name St. Louis Bread Company.

{ 307 comments… read them below or add one }

Juanita Richardson January 27, 2015 at 4:09 pm

I would like to make a complaint. I made a order by phone to your store at 3574. This was a order for a manager’s workgroup meeting. The order was for 10 people. i pick up the order at the time they said the order would be ready. When I got back to the office and pull out the items from the bag the order were all wrong. Not only was the order wrong one of the manager just inform me that he found hair in his salad. This was one of the salad that I did not order. I really would like someone to address this matter.

Thank you
Juanita Richardson
jrichar@****.com
301-792-****

Reply

Helen McCollum January 22, 2015 at 2:08 pm

My comment/complaint is regarding the changes Panera has made regarding phone orders. I live in Redlands/San Bernardino, California area where there are two Panera restaurants within driving distance. I love this place, but I have an issue about the changes made where you need to fax in your order. As a senior citizen I take offense to that. I cannot fax in my take out order and when I try to call it in, I don’t get an answer, get ignored or left on hold for a long period of time. I know you cater to working people, but you are leaving a very large percentage of people out that cannot do anything else but call in. Please look into that. I would appreciate an answer. It is really annoying.

Reply

Jas January 19, 2015 at 7:53 pm

I have moved from my old address that is on file with Panera and would like my tax info mailed to my current address. I have contacted the postal service, but was informed to contact Panera Bread headquarters. Please let me know who I should contact.

Thank you,

Jas

Reply

Rey January 15, 2015 at 8:20 pm

I work at panera bread at porter sq and I don’t know who to talk it work with manager that wants to fire they are really trying to find a way to fire me and I’m just very upset I love panera bread but the managers are making panera the worst place to work and it’s sad because I work really hard and I take everybody shift I help the manager and all they want to do is fire me I’m just upset because I want to stay and I don’t know who to talk to :’( Help me

Reply

Barbara January 14, 2015 at 11:43 am

On Wednesday, January 7th, my daughter and I went to a movie and then wanted to have dinner. There is a Panera in the Mall, so we decided to get a sandwich and soup. When we arrived, there was no one at the register. We waited 10 minutes, then one employee says to another “Hey did you clock out”, “Yes”. Still we were being ignored. Until I asked to see a manager, we didn’t get service. The manager came out and apologized, but at that point I didn’t want to eat there anymore. My money and time are important. Racial……not sure, but this will be the last time I go to Panera and I am telling everyone I know.

Reply

Jessica Rice January 9, 2015 at 2:01 pm

I am having many problems with the Human Resources department. I have been trying to get in contact with the person in charge of Illinois payroll because I have not received two of my paychecks now. That is two separate paychecks that have not made it to me. I am outraged by the lack of response. I have called the HR department multiple times in the past few weeks. The person in charge of Illinois payroll not only is never in when I call, but she never returns my calls either! I have never been so disappointed in a company before. I have worked hard for those paychecks and I believe that I deserve to receive them! At the very least I would like a response from someone in the HR department to fix this problem.

Reply

Paula January 11, 2015 at 1:49 pm

I have not recieved one of my paychecks as well because of a mistake on the payroll as well and it has been about 3 weeks now. I am getting frustrated because I have bills to pay and need my pay.

Reply

Leave a Comment

Want to make sure Panera Bread sees your comment or complaint?

Share your experience to get more attention:

Previous post:

Next post: