Outback Steakhouse Corporate Office

Outback Steakhouse Corporate Office Address

Outback Steakhouse
2202 North West Shore Boulevard Suite 500
Tampa, FL 33607

Contact Outback Steakhouse

Phone Number: (813) 282-1225
Fax Number: (813) 286-2247
Website: https://www.outback.com
Email: Email Outback Steakhouse

Executives

CEO: Elizabeth Smith
CFO: David Deno
COO: Roger Chacko

Outback Steakhouse History

Outback Steakhouse was founded in 1988 by Bob Basham, Chris T. Sullivan, Trudy Cooper, and Tim Gannon.

Outback Steakhouse is an Australian-themed restaurant, with an emphasis on casual dining and large portions at affordable prices.

The first restaurant was opened in Tampa, Florida.

Outback’s parent company changed its name to OSI Restaurant Partners in 2006.

In 2007 the private equity firms Bain Capital and Catterton Partners bought OSI Restaurant Partners for $3.2 billion.

The company became Bloomin’ Brands in 2012 and went public in August of 2012 at $11 per share.

Bloomin’ Brands operates the restaurants Outback Steakhouse, Carrabba’s Italian Grill, Bonefish Grill, Fleming’s Prime Steakhouse, Wine Bar, and Roy’s.

Outback Steakhouse has 979 restaurants in 22 countries throughout North and South America, Europe, Asia, and Australia, including over 100 locations in South Korea.

 

 

{ 136 comments… read them below or add one }

Tonya Murphy January 25, 2015 at 4:24 pm

Manager of Princeton WV Outback restaurant got his thrill calling myself and my husband liars today (Jan.25,2015)..
Second attempt to go there and eat with family..Told wait time was 15-20 mins with anywhere from 12-15 tables or booths available but no one being seated..wait was 30 mins and then tried to put 5 people in a booth..not happening!!! Its a lengthy story BUT to sum it up……NOT EVER GOING BACK

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Tom c January 15, 2015 at 8:58 pm

The owner Terry netherton of the restaurant in Lexington Kentucky at the Hamburg location is a real joke. They over chargered me $206 last Friday and here it is almost Friday again and I still haven’t heard from him. My lawyer will be the next call

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Jasmine January 28, 2015 at 9:08 pm

Maybe try being more objective and not try to involve an attorney which will cost you more in the long run. I would consider returning to the store or quite possibly the money is being sent to you. How on earth would someone not notice over $200 as an “overcharge”? Those store owners sacrifice so much to work day and night for guests . Can you handle that job?

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Michael Cole January 14, 2015 at 12:13 am

Me and my wife LOVE Outback! We got both of our daughters $50 Gift Cards to Outback in Baton Rouge. One of my daughters boyfriends does not like Outback, so she gave us the card back and told us to use it.

About two weeks later, me and the wife was in the mood for some take out, so we figured why not use the Outback card, since Outback offers take out. The closest one was about 20mins away.Or, 45mins with after work traffic. We set the pickup time for 6:20PM.

Fortunately we hit minimal traffic and arrived at Outback at, around 5:45PM. I was a little upset because I knew we now had to wait a while for our food to be ready. (OH WELL!) (Our Bad!)

We sat in our car by the Take Out door for about 5mins and never seen anyone come out to the cars sitting in the take out line. In fact we seen a guy come out of the take out door with his bag of food, so I asked my wife, “Do you want to go in and make sure they know we are here?”.

My wife went in for about 2 mins and to my surprise, came out with a bag of food. My mind was blown! I looked in the bag and seen it was less than what we had ordered.

My wife went back in. A few more minutes passed by and I had to go to the restroom. I went in to use the restroom, and my wife explained the young lady had gave us someone else’s meal by mistake. (OK< NO BIG DEAL!) She apologised numerous times.

Thank god I checked, because it would have been a 40 minute ride home and back after we figured out we had the wrong order.

I used the restroom, joined my wife by the take out register for a few more minutes and asked my wife if she wanted to go sit back in the car, because their was no seats in the take out area. She said yes, and we asked the young lady if it was ok to go back and sit in our car. The young lady replied "Yes, that's fine! I will bring your food out when it is ready!" We returned to our car.

It was cold, so we started the car, and I figured while we wait, I would watch a episode of The Walking Dead on Netflix. I watched half to 3/4 of the episode of the walking dead, which is 30-40mins.

It was now well after 6:30,,,,,more than 15-20mins of sitting in our car burning gas, and watching 2 other people behind us leave with food. Also 3-4 parties of dine-in guests leaving after they had ate. My wife stated "This is ridiculous!" and bolted out of the car, and proceeded into the take out door.

When she walked in the door, she seen our food sitting on the counter. The ticket on our bag stated 6:19pm. It was well after 6:30pm, and she never brought us our food.

My wife checked our food to make sure it was right, (Since the young lady gave us the wrong bag the first time.) and sure enough, we were missing a salad, and the chocolate sauce for the cheesecake.

When my wife was walking out of the door, she stated, "I cannot believe you left us waiting while our food was ready! "If you guys are short handed, then your manager needs to hire more people!"

My wife stated, the young lady, with a very cocky, devilish smile, said, sarcastically, "Ok, have a nice day!"

Needless to say, we made it to Outback at 5:45PM, and made it home around 7:25PM, after ordering in advance, and getting their early.

All of our food was as cold as the cheese cake! In fact, the cheese cake may have been more warm than our steaks. The food was barely warm when we pulled out of the parking lot. By the time we took the 20min ride home, it was freezing.

I emailed Outback the next day thinking they would, "AT THE LEAST" profusely apologize for our experience. I have heard nothing back from them. Not a peep! And myself and my wife have been faithful customers when we lived in New Orleans.

If I said steak, my wife yelled Outback!

I emailed them yet again tonight thanking them for not even acknowledging my complaint as a valued, repeat client. Let's see what they do! My money is betting on the same thing they did with my last email,,,,,,,,,,,,,,,nothing!

I truly wonder if we were treated with less importance because we were paying with a gift card and cash vs cash or credit?

As if saying:::
"Ahhh,,,,,they are paying with a gift card!"

"They can't afford to eat here!"

"To hell with them!"

"Wait on the customers that are paying with cash, and then get to them when you can!"

"We will more than likely never see these low lifers again until next Christmas anyways!"

If only they knew, that it was my $100.00 that bought the gift card we were using, and the one my other daughter still had.

Even if this is NOT the case, I will never waste my $100 bucks on another set of gift cards, I promise you that much.

And if, or better yet when we move back to New Orleans, I would not even dine at my favorite Outback any more, because I could not tolerate the fact that I was supporting a chain that wouldn't spit on me if I were on fire.

So if your thinking of giving Outback a try,,,,,,,,,,,,,,Enter at your own risk! Seems Outback is not what it used to be. The kangaroo has turned into a shark!

If your thinking about gifting someone a Outback Gift Card, get them a McDonalds gift card instead! The service will be the same, but the food will at least be hot when they leave with it.

And for $25 they can get 4 times the food, and probably still have enough left over for a hot fudge sunday. VS a hot cheese cake with a block of cold fudge. Since the "HOT" fudge had cooled into a hershey kiss by the time my wife came out with our food.

What a shame that such a great place has turned into mush!

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cheryk basilisco January 5, 2015 at 3:32 pm

had dinner at Roseville Michigan on gratioit, and the food and service terriblr…the worst ever…..food was aweful and no manager around to talk to either….I have tried to contact outback this is the second time….586-222-8243

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terese meltin December 30, 2014 at 2:57 pm

What is going on at the Outback in Mishawaka Indiana? Terrible GM to begin with, had horrible meal offered 5 yes 5 dollars off our meals. Are you kidding me. Won’t be back. And we are loyal customers. We my husband and I have traveled the world. This place is falling apart since new GM. To many servers standing around, food quality has dropped. This is the worst it has been in years,

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Lucille Drew December 20, 2014 at 3:47 pm

To whom it may concern.

The other day my husband and I went to the Outback in Commack long island. The food was good but we had a other problam. I had to go to the ladies room, so I went and without knowing the floor was mopped and I fell. There was no wet floor sign there. The young manager ran over and helped me up. Well I proceeded in the bathroom were the the floor was mopped in there also but no sign. It was in the corner folded up behind the garbage pail. The kitchen manager came out took my name and phone number, she said she would call me in the evening to see how I was. Well there was no call. I hurt my knees my shoulder and back and my thumb. Not until the next day when my husband went to talk to the owner did later on that day did he call to ask how I was. What a joke,this guy is an idiot he lost good costumers we go there a couple of times a month,maybe more but no more. He didn’t offer any kind of compansation. We were also going to eat there for Christmas eve dinner,about 10 of us but no more. You know I could sue,but I,m not like that but since I was treated so crappy I just might. Just wante you to be aware of this and how your reasturants are being run. Thank you. Lucille Drew

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Tara January 11, 2015 at 1:45 pm

Agreed Agreed! I worked at the Mishawaka location as a college student about 10 years ago. Quality was great, food was fresh and management was on top of things. Over the past year, the menu has changed, salad dressings are no longer made in house and they are constantly out of steak. I’ve been told over and over again that the situation is out of their hands and they apologize. I feel bad for the servers and front of house manager, who have to apologize for quality and lack of food. Today: they were out of 8 filets, 14oz strips and 11 oz sirloins. This is acceptable. Last week they were out of the same, as well as milk! Someone needs to get rid of this GM NOW! My family has given several opportunities for Outback, Mishawaka to change. Until they do, they have lost us as regulars. What will it take for things to get better? How many regulars need to leave before a change happens?

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Meg December 12, 2014 at 5:08 am

I know no one reads these which is a shame, that’s why this board is here for someone to be in charge of reading our complaints. My husband works for outback, he’s been a manager for a while. Christmas is coming and every year the so called bonus they give the management is ridiculous! The amount isn’t enough to get anyone very far. It’s been years that you’ve handed out this same amount, isn’t time for you to give your management a raise this year on thier bonus’!!!! I believe so!!!! I know you have the means to do it. Get it the Christmas spirit, families need it. That amount may be OK for a single guy, but a family of four doesn’t barely get gas in your car and maybe a little food. I just know when my husband has been with your company for over 10yrs I think he deserves more than chump change.

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kathy December 22, 2014 at 10:07 am

Try being married to an arborist for over 30 years. No benefits, (health care, vacation, personal days, sick days) Four (4) paid Holidays. My question is what do you consider ‘chump change’?

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SHUBBIE December 5, 2014 at 4:30 pm

One the 29th November 2014, my family and I went to celebrate my DADS 70th birthday at the OUTBACK STEAK HOUSE, 6505 REGIONAL STREET, DUBLIN. CA 95568.
OUR FINAL BILL WAS 225.74, BUT ROUNDED IT UP TO $230. WHCU WAS A TIP OF $4.26.
When I was going through my credit card statement on the 2nd of December, I realized outback steakhouse had charged my credit card for the amount of $280, I contacted the restaurant because I initially felt it was an honest mistake, and spoke with a manager by the name Israel, he confirmed the tip was $54.26, I told him I did not give a tip of such an amount that obviously there was some mistake. From our conversation, I realized the was fraud going on, that someone must have added a 5 in front of the 4 to make it $54.26 and altered the 3 on the $230 t0 8 to make it $280, he said he was just a manager and he couldn’t deal with it that he would pass it on to the owner. I asked for the owners details, and when I did not hear anything back I contacted the owner (by the name ENRIKUE) today 5th December 2014, the owner was so arrogant and even said “HOW COULD I HAVE GIVEN A TIP OF $4.26”. I TOLD HIM I HAD A RIGHT TO GIVE ANY AMOUNT I FELT LIKE AS TIP, ESPECIALLY IF I DID NOT GET A FANTASTIC SERVICE. which made me to believe the owner and staff have been defrauding customers buy changing the numbers and charging more, he even said his business is worth $5million, so $50 was nothing to him, and that he would have to speak with his waiter that it was her word against mine!. I made him to realize I have a proof, but he was so rude. Please I would like this matter to be looked into, because I believe this isn’t their first time and I would like people to be aware of tip fraud going on, and I would also like a refund of my money and restitution for trying to defraud me. i am taking this matter further.

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TLRF December 22, 2014 at 8:54 am

A minimum tip amount on such a bill at 15% would have been $33. Complain to the manager don’t use service as an excuse to short someone their due pay for services rendered to you or to save yourself money. That tip and your mentality in relation to tipping is a service industry workers nightmare. Tips are broken down amongst the entire staff typically even down to the dishwasher. Don’t go to a restaurant where tipping is appropriate if you don’t plan to tip appropriately and accordingly.

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Rob December 30, 2014 at 1:10 pm

When the server is super slow and the food is cold and under cooked and it takes 20 minutes to get bread and they run out of sauteed onions and they under cook broccoli a cold baked potato there’s a freakin problem when does kill the server you want onions and mushrooms on your poor house take and he says you get the other side if I’m ordering the poor house I can afford to order as many sides as I want when I asked to bring a so doubt will if you comes after I had my beer and never shows up and responses oh yeah right then your server should be tipped accordingly to the performance of being slow and competent rude and displaying out brain dead and tipping is not a law you don’t have to tip a damn thing if you have a whole crappy service I know I’ve been to the outback in Mission Valley and receive the type of service and it was the shittiest I’ve ever seen for a Monday evening managers bullshit excuse was we were packed I know you want of the 5 minute wait the bar wasn’t even packed empty tables so don’t make bullshit excuses all the restaurants steak houses then get it done for some reason Outback sure as hell can’t

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Jasmine January 28, 2015 at 9:12 pm

I hope someone basically makes yu pay for the whole staff working and then some. Your lack of consideration is the problem with no gratuity. That server probably cried and quite possibly there was a gratuity already on it. Karma comes around in full circle sir. Good luck with your venture.

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tammy mojica December 2, 2014 at 5:58 pm

Had a business dinner at Brandon location on nov1st 2014 @ 5 pm party of 5 I have never had such a rude waitress that embarrassed me in front of my employees with her lack of respect to the elderly our food orders were incorrect n we had to wait for the orders to be corrected as of now I will never have another business or personal gathering in outback ever again

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Paul Amenta November 30, 2014 at 8:57 pm

Can you please email the itemized meal receipt details for reference number 0913010000171 on 9/13/2014 at 7:19 pm. Meal totaled $52.55 plus a $10 tip. Store location is 1138 at 7 Drayton Street, Savannah, GA 31401. My telephone number is 484-896-****. Thank you!

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RHONDAB1166 November 29, 2014 at 12:39 pm

What was to be a joyous day out with three of my grandsons, (6,4 and 2) turned out into an Alka-Seltzer day after spending over an hour and a half just trying to get them fed at the Outback Steakhouse in Pigeon Forge/Sevierville. Since it was black Friday and this area is always crowded at this time of year, I went ahead and did call ahead seating. When we arrived at the restaurant we were told by the hostess that we would have to wait until she wiped off a table, no problem. After standing and watching her sit five or six more tables, she finally showed her to us a table. She had asked me how many children’s menus I need, and I told her 3, when we got to table we had 2 children’s menus and an extra adult menu, no problem, she said she would bring us a children’s menu, After wrestling with a 2 year old because he was the only one who didn’t have one, Pop went to hostess stand and got one, no problem. When our server arrived, after a short wait, we went ahead and ordered our food plus a Bloomin Onion. After about 10 minutes our server brought us our drinks and bread plates, (no bread) no problem. No silverware, I had to ask a manager to get us some, no problem. Waited about 5 more minutes and bread finally arrived. The boys were starving and scarfed that down real fast. We then got our onion, (over cooked and tough) but again most of it was eaten really fast. All of this had taken about a total of 25 minutes from ordering to the devouring of the onion. Then came the wait!!!!! and we waited. Lots of fun with three energetic boys. After about 10 minutes I asked a server walking by if we could please have some more bread. We got it about 10 minutes later, still no food. After sitting waiting on our food for 50 minutes, a female manager walked by and I asked her if she could please check on our food. Explaining that the boys were hungry and we had been there for quite a long time, she then asked me if I wanted her to bring them some Animal Crackers, No, we just want our food. she came back about 5 minutes later and said they were putting our food on plates, about 10 minutes later we received our food, the kids chicken strips were cold, their cheeseburger was cold (good thing they had fresh fruit for their sides or that would have been cold too). My husband had a baked potato and Parmesan Chicken, (you guessed it, COLD!!!) just glad I had gotten a salad.
The table behind us had arrived about 45 minutes after we had gotten and their server was so apologetic because they had had to wait for about 15 minutes on their soup, bought their meal and just lavished them with gift cards.
I guess because we had children with us we were considered second class citizen and we were just expected to wait?
When I paid the check, I didn’t leave it on the table, I asked to speak to a manager, the third one that I had had an encounter in the hour and a half I had been there. I explained part of what had happened to us on our dining experience and he asked what do you want me to do, take care of your check? No, I don’t want you to take care of my check, I just want you to know I WILL NEVER NEVER BE BACK TO THIS OUTBACK AGAIN.
Don’t want you to think I am a high demanding snob, or a baby when things don’t go just my way, or that I am somebody that want something for nothing. I own a restaurant myself and have been in the restaurant business for over 35 years, and this experience was inexcusable and should have been rectified LONG before I ever said anything to the third manager.

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Elaine November 28, 2014 at 10:01 pm

Hi, I went to Outback tonight Nov 28th 2014′ with my daughter…I’ll get right to the point…the steak just about Moo’d on my plate, my asparagus was as skinny as a piece of linguine and was so badly burntI couldn’t eat it, I was able to pick up my mashed potatoes in one whole piece, ice cold, hard… My daughters bun for her hamburger was old and dry, it crumbled in her hand. The best part of all, was she i asked the waiter to pkease have my meat cooked a little more, he told me please put my meat on another plate…ummmm the only other plate I had was under my coffee cup, so, yeah, I moved my coffee cup, put my steak on that plate and Handed it to the waiter..I thought it was a joke, I even looked around for the camera, anyway, i hot back my steak, in a new plate with new potatoes and asparagus but then was unable to still eat my steak because it was so full of fat and veins….we actually paid – just so we could get out of there and go home. Neverrrrr again, Sorry Outback….not sure what’s going on but, you guys here on Long Island, lindenhurst …have no idea what your doing.

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Krauss November 24, 2014 at 8:58 am

Last night, we dined in the Outback located in Bay Terrace, NY. Server introduced himself. Appeared very nice. We requested two waters and a diet coke for my daughter before we ordered. We eventually received (8 minutes later) the drink orders with one loaf of bread for three adults. Sadly the coke delivered was regular and not diet. Took us another 10 minutes to rectify the soda issue and receive another bread. Then we ordered our meals. Two of us ordered steaks. These entrees come with one side and either a salad or soup. The other meal was a hamburger… We requested the hamburger to be delivered between the bun… No lettuce, no tomato, no mayo, no mustard or anything… Basically naked. When we finally located the waiter, we requested the whereabout of our meals. He responded with it will all be coming out soon. My wife immediately stated, “make sure the salad and soup are delivered at separate times, so we may enjoy them separately”. He agreed. The soup and salad was delivered shortly as he promised. I was maybe half was done with my soup and another waiter came to serve us our main courses. I advised that waiter that we were not ready for the food because we were still eating our appetizers. He took them away. When we finished our appertizers, they brought back the same food that they delivered earlier that they had been placed under some warming lights. My steak was ordered with garlic mashed potatoes. Unfortunately, there were NO mashed potatoes with my 6 ounce steak. He advised me that they were making a fresh patch of garlic mashed and it would be ready shortly. The hamburger was served with everything that the menu offered… Not the way we requested it… NAKED!
So they apologized and took back the hamburger promising a new one. By the time they brought the new naked hamburger … With my potatoes, I had one bite of my steak left. I ate maybe 25% of my potatoes. My daughter and I now had the pleasure of watching my wife eat her meal… Alone!
We had the manager/owner Ivan Rodriguez come over. He was already advised about the hamburger blunder … So he offered us a free dessert.
I further explained to him all of the above, in addition when a group of people come into a restaurant they expect to eat at the same time…. We don’t expect to eat in shifts. I further complained that IF the entire meal is not ready to be served at they same time, then WHY would you serve anything… Just wait. To receive my steak and then wait for my potatoes for the length of time to complete 90% of my steak is just stupid! The kitchen should know better than to serve main courses in shift to individuals as well as parties.
I would have expected the owner to save face by either giving me my meal for free and/or a gift certificate for $50.00 to come back again to prove Outback can provide the proper service that they always plan to deiliver. Very disappointed in the owner handling this situation as well as the experience we endured.

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Marc Shelton November 20, 2014 at 12:51 am

I know most of your comments are negative, I love the Outback in Houston on Westhiemer and Lyle Hart does a great job, Don,Tony,Ryan are all great!! The bar staff is just as good. I have only one problem every time I dine in It is freezing cold, I found out tonight they have NO heat around the bar area and the thermostat will not go over 72 degrees. The problem is you are cold and your food is cold before you eat it. I’m not the only one, everyone around the bar complains.
I visit this Outback four times a week and really like it. Can this problem be solved? If at all can the vents be adjusted so the cold air does not hit your customers face? I will be glad to bring a ladder and adjust at no charge. Other than that I give them a 99.9 rating. Please let me know.
713-628-XXXX

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Marc Shelton November 22, 2014 at 3:15 am

When can I expect a reply?

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Kimberley November 16, 2014 at 8:55 am

On Tuesday of last week, my family and I went to the Outback Steakhouse in Colonie, NY. The service was the worst I’ve ever experienced. We made reservations for four adults and two infant/toddlers. We were seated at a booth that did not allow for the highchairs to pull up to the table. The one year old twins had to sit between the adults or on my lap, as space allowed because the booth was not moveable to accommodate more space. The waiter took our drink order and appetizer order quickly. The babies order was given and requested to bring out as soon as possible. While the waiter was taking the drink order, he asked for my brother’s ID-which was fine-and told us a story how two weeks prior, he served a man dining with what he assumed was the man’s father. He assumed the younger man was of age or the father would have said something. The younger man was only SIXTEEN years old. He then continued to tell me he feels he should be allowed to serve people that serve for the country if they are willing to die for it. (It was Veteran’s Day.) However, a sixteen year old can not be in the military. How was this person not fired for serving a minor? Thankfully, I did not witness this happening or I would be required by law to alert the authorities. After this, we rarely saw the server. It took him over twenty minutes to bring my mother creamer for her coffee, which was then cold by the time she finally had cream for it. Twenty plus minutes for additional water. My brother NEVER had his wine refilled or asked if he wanted another drink. (He drank my water.) We NEVER had the complimentary bread brought to our table even though we requested it. One loaf of bread arrived forty-five minutes after putting our order in. The babies chicken fingers and fries finally came out about an hour after the order was given…8:00. This was only after we called over another server and put in a complaint and asked for the manager. Our entrees finally arrived at 8:15. Then, several orders of our appetizer arrived around 8:20. Another arrived around 8:30. The manager came over around this time and listened to our concerns. She said she’d take care of it. Our waiter came over once more to see how the food was and then disappeared again. My mother had asked for more coffee and cream. No show on that again. Finally around 8:45 we asked for our check…from the hostess since we didn’t see our waiter again for quite some time. The hostess must have alerted the waiter because he showed up and told us our bill was taken care of by the manager and he started removing our plates. Some of the plates that still had food on them and the babies and my sister were still eating. No questions asked…are you finished with this or did you want this wrapped? The manager did try to make up for the TERRIBLE service. However, the waiter ended our evening with more HORRIBLE service and attitude. I would hope this waiter is either trained in better service to the patron or is fired for his incompetence. How sad!

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Jeanne Lagesse November 12, 2014 at 2:06 pm

On Friday November 7th, our experience at the Outback on Mercury Boulevard in Hampton, Va was not a good one. My BBQ chicken salad came with very wilted (possibly frozen) lettuce and NO chicken. The bar order was also incorrect. The manager took my salad back to the kitchen, but by the time I received another, the other folks in our party had just about finished their meals. Not happy, Not impressed, won’t be back and don’t recommend. Not when there are other places just as good and with better service. And like a few of the other comments, there was no concession made to the bill or for future visits. Bad Company Policies.

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Wayne Fee November 10, 2014 at 9:53 am

On Saturday, Nov.8th, my husband and I were celebrating our 39th wedding anniversary so we decided to order Outback prime rib carry out. What a TOTAL DISAPPOINTMENT!! The prime rib was so tough we couldn’t cut with a steak knife! I ordered mine medium and it was almost raw! The portion of fries was ridiculously small; not enough to serve a child. The meat was some of the worst quality I have ever experienced at a restaurant! We both have always loved Outback, but we will NEVER go there again. I think refunding our $42.00 would be a great idea for such substandard food.!

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Jim November 8, 2014 at 12:44 pm

I recently was fired after two years with outback, because another employee threatened me, and I haven’t been paid my final checks, nor did I recieve proper pay for my hours while there. I came from NYC, and with my serving experience I can safely say that the management haven’t the slightest handle over their employees and outback is a playground. The servers are coasting on the good chefs and hoping nobody tests their menu knowledge, which is non existent, and all keys can’t/ don’t do anything. I had ten percent of total house sales the past several months on Every Saturday, and the proprietor at my location fired me based on a false testimony without ever consulting me, his very clearly best server. I also took as many as eight tables the day I was fired for, and drove to get soda for the restaurant as we ran out. I also opened to close that day. What kind of business is this? These people sit in the office and judge without any expertise, and turn the barely high school-graduates into managers. The hosts are rude little girls, the keys are idiots, and most servers panic if they take more than three tables. And I GOT FIRED, when I didn’t do anything. Sorry to the regulars I created for this new location after only a couple months…..still haven’t been paid.

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ann October 30, 2014 at 5:40 pm

Worst dry steak I ever had

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Jared October 29, 2014 at 8:19 am

hi my wife works at out back in grandvill MI and comes home pretty much every night almost in tears because everyone is rude screaming and yelling at each other cussing each other out in front of customers. its a joke the crap she tells me that goes on no one respects any one else its nothing but drama you have managers sleeping around with the waitresses and hostess’s. what kind of a company are you people running. I cant stand to even walk into this place. something needs to change my wife should enjoy going to work not come home in tears every night that she works. and this whole o im a manager im going to play favorites is BS. but I know no one will look at this and if they do nothing will be done about it. this place needs to be investigated.

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Donna Delzer October 28, 2014 at 8:21 pm

We had dinner at the Outback restaurant off 4312 Portsmouth Blvd in Chesapeake, VA tonight. It was the worst dining experience in my life! My husband found tin foil in the marmalade for the coconut shrimp. Potato soup was very cold not even luke warm. The beer on tap we requested the server found out they had ran out of. It took a long time to get server to the table and when we requested the manager about the tin foil she took over 20 minutes to come by and said she had no idea how tin foil got in there. The server offered bread but that never came. We did order Alice and Springs Chicken as an entrée and that too was a disappointment. It was small and only had a few fries on the side. I gave up and just left the restaurant. My husband stayed and paid the bill. We ended up being charged for the entrée. I just couldn’t believe the manager didn’t think it was serious that my husband had almost swallowed tin foil. Her reply was only she didn’t know how it got in there like it was no big deal. We will never go to this restaurant again I can promise you that. We were there around 6:30pm on Tuesday evening. The restaurant wasn’t even full.

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