Marriott International Corporate Office - Corporate Offices & Headquarters

Marriott International Corporate Office

Marriott International Corporate Office Address

Marriott International
10400 Fernwood Road
Bethesda, MD 20817

Contact Marriott International

Phone Number: (301) 380-3000
Fax Number: (301) 380-5067
Website: http://www.marriott.com
Email: Email Marriott International

Executives

CEO: Arne M. Sorenson
CFO: Carl T. Berquist
COO: Anthony G. Capuano Jr.

Marriott International History

Marriott International was founded by William J. Marriott and his wife, Alice Sheets Marriott, when they opened their first hotel, the Twin Bridges Marriott Motor Hotel in Arlington, Virginia.

The founder’s son, J.W. Marriott, brought the company to huge worldwide growth during his 50+ year career.

Marriott International was formed in 1993 when Marriott Corporation was split into two companies, Marriott International and Host Marriott Corporation.

In 1995 Marriott International acquired 49% interest in Ritz-Carlton Hotel Company, a then-struggling company. Marriott later acquired Ritz-Carlton.

Between 2002 and 2003 Marriott International spun off some of its divisions to be able to focus on hotel ownership and management. 

Today Marriott International is one of the world’s leading hoteliers with 3,700 operated or franchised properties globally.

The company owns Fairfield Inn, Courtyard, Marriott Hotels and Resorts, and the Ritz-Carlton luxury chain. It also manages about 45 golf courses.

Marriott International publicly trades on the NASDAQ, is a member of the S&P 500, and is #230 in the Fortune 500. The company has 123,000 employees and had $2.49 billion in revenue in 2013.

{ 13 comments… read them below or add one }

Anonymous May 15, 2017 at 7:46 pm

Marriott Oakbrook terrace courtyard is operated by a very prejudice Gm who only hires,promote, and interview people of his/her kind. This is not the company that one can retire nor either advance from. Very nasty way of treating employees, there’s better company’s out here that don’t believe in judge a book by it’s cover. Such a bad company that plays favoritism.

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Anonymous May 15, 2017 at 7:53 pm

And if your Hispanic or African American don’t bother waisting your time applying for no positions available there!

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Justin Ferreira May 15, 2017 at 8:35 am

I have a few complaints if someone could email me at the earliest convenient!!! I have been dealing with a few issues for a while now. Thank you

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Josh Burke May 7, 2017 at 11:11 am

To whom it may concern,My stay @ Courtyard Marriot 2300 commerce Weston,Florida…this weekend was horrible experience….Dirty/Old bed sheets,Damp carpet,Hair from previous guest everywhere…more like something I would expect @ Motel!!!!!!! Just not up to standards @ all…I’ve stayed @ practically every marriot in the surrounding area over the last couple months didn’t have any complaints…Ill never go back to Courtyard Weston after this weekend…My marriot rewards #894 679 356

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Janet Byas April 18, 2017 at 12:25 pm

On April 14, 2017 I called the customer service number in regards to a issue from a pervious stay. The hotel took care of my concerns with no problem. However in speaking with customer service I found out that my Marriott rewards were going to a Southwest Airlines account without my knowledge and was told to contact Southwest to request that my rewards be transferred back to my Marriott Rewards account. I contact Southwest and after being on hold for several minutes I was told that Marriott could reverse the transfer. I called Marriott rewards customer service back only to be told there is nothing that they can do. I have been given the run around since April 14th, I am requesting is for the points that I have earned to be returned to me on the proper account so that they may be utilized on a up coming important trip in May. I am not grapsing that points can be taken but they can’t returned. Can someone please help with this issue.

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Paul Beckman November 28, 2016 at 10:21 am

This is the topline of the story:
I recently stayed at one of your properties to celebrate Thanksgiving with my kids and grandson to have this trip turned into a total nightmare. The hotel had the valet stand cabinet stolen at 5:30am and then my car was stolen on the same day. I just had the most unpleasant conversation, arrogant and unapologetic attitude from the GM. This was the most destructive and corrosive attitude I have ever experienced from someone that should be protecting the Marriott Brand and the Marriott consumer.
I left a message on the marketing department voice mail for the VP of marketing to call me. I would very much appreciate that this would be escalated to him/her.
770-998-XXXX

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Jonathan Gray October 11, 2016 at 1:07 pm

Hello I have a problem at the new Orleans Marriott, theirs this one supervisor name Adam on 3rd floor kitchen on cold side doesn’t do anything at all just walks around and the chefs are just trying to cover it up everyone wants him to leave and he wants to leave to he’s not doing anything fair and always complain he’s bragging about his checks and makes 13-16 hour days while he doesn’t do a thing but smokes on the backdock most of his time can anyone please come down here immediately and help talk something in his head so he can move on or work but mostly move on i don’t like to be rude or anything but the guy is just a jack ass and people constantly complain about him,every other supervisor and manager work but he’s the only one that get paid to do nothing but walk around all day and lost confused he needs to get drug tested because his mind is never clear and he’s never here he shows up to work everytime after the 11min rule for the schedule time so can anyone please send someone down here and check all the cameras or do something and keep a close eye on him please!!!

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J FRIEDEL June 14, 2016 at 12:27 pm

I am Platinum member who has called Marriott Customer care 5 times over one month re: missing stay. Today, supervisor DEBORAH at CUSTOMER CARE? THREATENED TO SUSPEND MY ACCOUNT AND REFUSED TO GIVE HER LAST NAME OR #. SHE HUNG UP ON MY CALL ABRUPTLY. WITH EMPLOYEES LIKE THIS, IS MARRIOTT GETTING LARGER BY ABSORBING STARWOOD A GOOD THING?
P.S. HYATT JUST ASKED ME TO JOIN AND ACCEPT GOLD STATUS!

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W & M Hoffman April 29, 2016 at 1:31 pm

We recently stayed at the Courtyard Marriott in Boynton Beach, FL. Not only was our car tampered with but someone backed into it in the hotel parking lot! We contacted the front desk immediately and was told they did not have cameras and could not do anything for us. How are we to feel safe if ever we were to stay at the Courtyard Marriott again? It would be appreciated if someone in corporate would take a proactive stand and do something to rectify this situation. We didn’t drive 6 hours away from home to then have our car tampered with and the hotel brushing it off as if it is not there problem. Awaiting your reply

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Wayne maverick January 13, 2016 at 4:43 am

I would like to talk to Mr Marriott. If can call me when he is not so busy. Wayne 760 564 XXXX please after 11am work for him for over 30yrs.I think he would be interested talking to me.

THANK YOU LOVE WAYNE 1760 702 XXXX.

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Gregory S. Stratton January 29, 2015 at 4:08 pm

This comments is directed to Mr. Arne Sorenson.
I have been residing at the Town Place suites in Novi Michigan for the last 6 years. the staff here is extremely professional and seems to enjoy their prospective duties. Whether I look at the cleaning staff or the management they are all top notch. Congrats!!!.
I am looking to relocate to Sarasota Florida in the near future and would like to be given a strong consideration on my daily stay costs and on a recommendation from the staff at Courtyard Marriot/Towne Place Suites. I will be staying in Sarasota for at least 3 years. I would like consideration for $50/day in the Residence Inn. Is that possible?
It would help me very much and help me maintain my Platinum elite status while keeping my costs down while I will be on a fixed income. thanks for your consideration.
Your help is much appreciated.
Greg

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Char Hall July 7, 2014 at 4:33 pm

Failed to add we weren’t the only ones from the Bridal group with bug problems

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Char Hall July 7, 2014 at 4:31 pm

We stayed at the Marriott Courtyard Lincolnshire June 26 and 27 2014 and had to be moved 2 times once because of a ant infestation and the 2nd because of Spiders.We finally left and stayed with family.Was a damper on a joyous day. The staff was very rude. I filed a complaint and honestly no one cares.

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