Kroger Corporate Office

Kroger Corporate Office Address

The Kroger Company
1014 Vine St
Cincinnati, OH 45202

Contact Kroger

Phone Number: (866) 221-4141
Fax Number: (513) 762-1575
Email: Email Kroger


CEO: David B. Dillon
CFO: J. Michael Schlotman
COO: W. Rodney McMullen

Kroger History

Kroger was founded in Cincinnati, Ohio in 1883 by Bernard Kroger who invested his life savings to open a grocery store in the Mount Airy neighborhood of Cincinnati.

In the 1930s, Kroger was the first grocery to monitor product quality and first to have a store surrounded on all sides by a parking lot.

In 1955, Kroger acquired Henke & Pillot.

In the 1970s, Kroger was the first chain to introduce electronic checkout scanners.

In 1983, Kroger acquired the Dillon Companies, a Kansas grocery chain.  David Dillion is the current CEO of Kroger.

Many other acquisitions followed in recent years including Pay Less Food Markets, Hilander Foods and  Scott’s Food & Pharmacy.

In 1997, the company merged with Fred Meyer.

Today, the company operates over 3500 stores.  The Kroger corporate office is still located in Cincinnati, Ohio.

{ 337 comments… read them below or add one }

Cindy F. Fetalvero November 20, 2015 at 2:41 am


Dear Sir,

Greetings of Peace!

Yours truly is a college instructor of a 111 year-old state university – POLYTECHNIC UNIVERSITY OF THE PHILIPPINES.

It is our intention to graciously request for your precious time to accommodate our survey regarding our research – COMPETENCIES OF IDEAL BUSINESS GRADUATES AS PERCEIVED BY FORTUNE 500”. The Fortune 500 year 2014 ranked your prestigious company on its list as 24th of top US corporations by revenue for the Year 2014.

We desire to determine your good company’s preferences for an ideal business graduates as we wanted to equip our students to be globally competitive.


Thank you very much and God Speed!

Respectfully yours,

Asst. Team Leader
College of Business Administration
Polytechnic University of the Philippines
4th Floor Dome PUP
Mabini Campus,Anonas St.
Sta. Mesa, Manila

H/P (632) 915-689****
(632) 927-934****
Tel no. 00632 – 335-1777/ 335**** loc 267/324


Tammy November 18, 2015 at 9:30 pm

I am so sorry for all the horrible experiences that anyone has been subjected to at any Kroger. I’ve worked for bilo and publix and many other companies, and I have to say with all honesty no one company is perfect. There will always be issues weather your a customer or employee. At Kroger we are trained to give the best possible customer service we can. It’s a policy they enforce and some of us really do try to maintain that policy, however for some employees that policy doesn’t matter to them. It’s easy to say Kroger, Kroger, Kroger but let’s be honest. It’s not Kroger but someone within Kroger that caused a bad experience. I wish we had the power to simply fire someone for causing a bad experience, but we don’t. There are steps to follow. I work for Kroger, I shop at kroger. I to had a God awful experience. I was checking out, the cashier was ignoring me, speaking to another employee, then when I got her attention she basically snapped at me, was rude. And the next day I had planned on speaking to Her, but she wasn’t there. Several days later I found out her child was sick, and she lost her child. No she shouldn’t have been rude to me. However I think sometimes we forget that people are human and sometimes there’s things going on that effect us. It’s easy to say leave your personal stuff at home. We all know that sometimes that’s just impossible. I’m not making excuses, right is right and wrong is wrong. I’m simply saying let’s take a deep breath and remember that we don’t know what’s going on in people’s lives, and just maybe that woman who was rude that one day, is normally a exemplary employee who is usually the best at making customers happy. When bad things happen and people are rude, I just say to them. I’m sorry your having a bad day and I hope that tomorrow is better. Because I know I’m not perfect and I’ve had off days to. Again I’m sorry to everyone who has left a comment on here that was a bad experience, and for those employees who hate their jobs and think Kroger is mistreating you. Maybe your right, maybe not. But if I was so unhappy with where I worked, I would find another job. Because we are grown capable people and it’s your life, do what you need to do, to have a good life and a job you can respect and love working. It’s employment, not slavery, you have a choice.


Chas blount November 15, 2015 at 5:40 pm

The media will be alerted that Kroger supplies Hubert Williams farms tomatoes.Hubert Williams is federal convicted drug traffickers.he also has a state felony death threat charge pending.


Charles Kessler November 12, 2015 at 5:45 pm

My last 3 trips to the Kroger Market in Calhoun Ga. were what I would call a disaster. A couple of weeks ago I went there with a list of groceries for the next week, on that list I had Gala Apples, and Naval Oranges. Not find them I ask your product man were they were, his answer darn near floored me ” we don’t carry them any longer”. I then turned around and drove to Rome, Ga. where I found just what I looking for at Publix’s and also spent nearly $200.00 for our weeks needs.
The following week I returned to your store in Calhoun, Ga. and much to my surprise you had Naval Oranges, but no Gala Apples. The oranges were Organic and about half the size of normal Naval Oranges. I picked up a few things and checked out knowing I would be in Rome Ga the next day and could finish our shopping at Publix.
Today on way home from Costco’s near Chattanooga we realized we had forgotten sweet yellow onions. So I stopped at your store in Calhoun again, you will not believe what happened. Your produce dept. had about 20 sweet yellow onions and no other onion except red onions. There is a sign under the sweet yellow onions, 10 for $10.00, you folk must think I just landed from Mars, how stupid do you guys think the pubic is? The old saying is “3 strikes our out” I’ll take the sure way to savings, Publix in Rome Ga.
c/o sent to Publix with a recommendation, build a store near Calhoun and take over the market share there.


BK November 10, 2015 at 5:25 pm

The management team at 495 in Irving Texas is the worst!! I have been an employee for their 9 years and I have never been treated so horribly. I work in the floral department and majority of my shift they call me up front to check! I am NOT a checker! They never do this to any other department but ours. there could be 6 other surge checkers in the building but they call me. I have things to do in my department. my manager told FE ” call FLORAL because they are not doing anything important anyway” sometimes I am checking 4 hours of my shift?? so that’s basically stealing hours from another department. they don’t dare do this to deli or GM but floral ? I have seen the co manager take stuff on shelf and eat it.. without going to register and pay for it.. but recently they fired 2 people for the same thing? why don’t you fire her?? she is stealing from your company!! I’m astonished of the lack of compassion and humanity these managers are trained to have..

last sunday floral received a pallet of ceramic santa claus and snowmen. they are extremely heavy.. I am not technically supposed to be lifting anything. our lousy manager stood there and watched. Did NOT offer to help or get me help… i even said “thanks for NOT helping” and he smirked and walked away. that’s the training you give managers now? not to help us? what if that was him? he would have someone helping him lift.. oh that’s right he’s lazy.. i forgot..
I really do love Kroger. I just question the management we get to deal with.. where do you train them to be decent human beings who care for their employees?


nat November 6, 2015 at 3:44 pm

Kroger : 2301 Rayford Rd Spring, TX 77386
ABSOLUTE WORST! I have had numerous bad experiences, even with a manager. Emailed Kroger and I have been given the run around since 09/09/2015…. it is almost 2 months later, my last email from them was on 09/21/2015, stating that the manager would be in contact with me. Really??!! The same manager that was more concerned about me letting the public know what I found in his store, the same manager that knows who we are because we were always in that store, we were never greeted or anything from him. Oh, but when i had an associate call him over to show him what I found in his store, he was so so apologetic and really hopes that I would not let that get out to the public……Well I just might get it out there. They are a gross joke.


Terrence November 4, 2015 at 6:31 pm

I contacted Kroger via email on Oct 13 and received this reply.

“Please add noreply@kroger to your address book to ensure that our email messages reach your inbox.
Dear Valued Customer,
Thank you for visiting the Kroger Co. Family of Stores. We value your comments, questions and suggestions.
A representative will respond to you by email as soon as possible. Typically, we respond to our Customers within 1 business day.
Business hours are:
Monday – Friday: 8:00 a.m. – 12:00 a.m. EST
Saturday – Sunday: 8:00 a.m. – 9:00 p.m. EST
Please know that your information will be kept confidential and protected as detailed in our Privacy Policy.
Thanks again for your feedback.
Best Regards,
Kroger Customer Connect
The Kroger Family of Stores”

It is now November 4, 2015 and I still have not heard anything about my complaint.


BK November 10, 2015 at 5:27 pm

i got the same email too.. good luck getting any responses..


Emily October 29, 2015 at 8:20 pm

I work for Kroger in Richmond, TX and let me just say they are the worst company to work for. Their management is lazy as hell. I have tried to get out of this damn union for the past 6 months and NOTHING HAS HAPPENED!!! I feel bad for these customers because I see the way the supervisors and the other cashiers treat them and these customers don’t deserve it. I want to apologize to all of you customers who have had a real bad experience with any Kroger store in any state. If it were up to me 95% of these people wouldn’t work for Kroger in the first place!


BK November 10, 2015 at 5:30 pm

i know that feeling.. been there, dealing with horrible management myself.


Heidi October 18, 2015 at 3:57 pm

I visited this comment section two nights ago. My intention was to relate a bad experience I have had with one of the many Kroger stores. Sadly, upon reading the comments I was astonished at some of the rebuttals from a person named Kendall and his humiliating remarks toward people with complaints on this site. One person was ridiculed for his grammar. Another person berated because she was dramatic. Still another person was treated in a shocking manner involving language which I found offensive. I wrote an email asking who this Kendall was. So let me get this straight Kroger. If you have a bad experience at a Kroger store, you can comment about it but you will be berated by the all knowing Kendall. Double whammy! We get to have a second forum where we can go to be further humiliated in the blog. You didn’t think twice about letting Kendall deride and ridicule people who had already had a poor experience at your stores . Wow!!! Just sayin’!! I


Heidi October 17, 2015 at 1:04 am

Who is this sanctimonious prat named Kendall? There isn’t anywhere else to take your complaint if the local stores won’t listen to you. No phone numbers are listed on the website for human resource complaints and if these people want to complain on this blog it’s their right to do so. Maybe Kendall should practice some professionalism. Is Kendall’s last name Kroger or what?


Laketsha hill October 16, 2015 at 11:50 am

Work on customer service!!! In is lacking in your stores


dolores flores October 13, 2015 at 11:27 am

i have always love to go to krogers great sales ,but not great service long ago maybe but not now people have rude behavior .i worked in a grocery store .we were suppose to smile and leave ur problems at home and give good service to everyone ,not just ur friends.what happened do u not care. i was in a kroger store in beaumont texas on 3845 phelan. plz get them to smile and helpful and not complain. cause im short take the time to help with a smile ,not look at me and give me a face. plus im a senior . thks for listening to me


theresa parker October 5, 2015 at 10:04 pm

I’ll be happy to tell you what is wrong with the work force in this company. My husband is the asst. store director in the Kingman, Az. store (#190) and he has been so BRAINWASHED since he went into the MD1 training program that he no longer has a family. DO NOT LET THIS HAPPEN TO YOU!!!!! He has only been an asst. for 2 1/2 yrs.. Prior to this, he had his issues, but they have trippled in volume at home. He has informed me of a person in the pharmacy who was in there for 2 yrs. to become a pharmacy tech and failed her test not once, but twice. Would you want that person filling your scripts? I definitely would NOT! She is still in the pharmacy almost a year later, WHY! I believe the store director is keeping her in there because she is very good at skimming off of peoples scripts and selling bags to employees. People need to count their meds before paying. If there is no response or resolve to this issue, I will start writing to all the newspapers editors to get the info out there to the public. I believe this company is sick and needs a major revamp!!!!


Worried Customer October 7, 2015 at 12:29 pm

I want to make this perfectly clear…. I’m not asking for more medication or extra medication. I just feel that there is a problem in the pharmacy at the store on the corner of Nolensville pike and Concord rd in Brentwood TN. Last month after I filled my prescription I happens to notice that it looked like I didn’t have as many pills as I should have so I counted them and I was 8 short from what I should have had at that point in the month. Being a few days had passed I didn’t call because I knew it would fall on def ears and in this day and age I would look like a drug addict trying to get pills. Being they are pain meds for a back surgery I had a month ago. Well I had this months script filled and decided to count them as soon as I got home and to my surprise! I was shorted again I immediately call the pharmacy to report there mistake and as foreseen was treated like a person trying to get something over on them. Even after trying to explain I’m not asking for more pills because honestly I don’t take as many as are prescribed. I just don’t want a drug addict or drug dealer handling my or anyone else’s medication. Also they told me that they would count there inventory and let me know if they were off. Well no surprise they didn’t call me back I had to call them this morning and wait for it they told me there inventory was correct. Which was no surprise. So I’m no detective but if the bottle on there shelf has the correct amount in it and the one they gave to me doesn’t then the only place they could have gone is on there floor or in the persons pocket that filled my script. What I want to know was it the same person 2 months in a row? And how often do they drug test there employees because at this point they have stolen 1/6 of my prescription of a controlled substance which I believe is a felony in any state.


K.R. October 21, 2015 at 11:21 am

Yes that is a felony in every state. And as a former Kroger employee, the only time they drug test their employees is when they are hired. The only other time they get tested is if there is an injury at work or some other sort of mishap. That’s it. Next time, bring a witness and get a store manager, not the pharmacy manager, and record from your phone or your witness phone the entire process and count your meds right there under the store camera, your own, the manager and all of the witnesses before you pay for them! And count them out loud.


jeff October 4, 2015 at 12:19 am

I’d like Kroger to have a small neon sign at the entrance of each store which would, when lit up, say “Self Checkout Only” for use during those hours when that’s the only checkout option. That way, I would know when to not enter your store. I don’t want to use a self checkout system, and I don’t want to enter and shop if that’s the only option for checkout.
I tried to send this to Kroger by way of their customer contact form on line, but that would not work for me


S.T September 30, 2015 at 11:59 am

After reading some of these comments I now understand. I work at a Kroger in Kentucky. I smile and greet the costumers, have a friendly conversation while I an scanning their orders, and the other employees hate me, and talk about me very badly but I just smile and go on. The customers give me a sad look and say have a nice day, I day the same. What is wrong with the work force?


S.T September 30, 2015 at 12:01 pm

Correction; say


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