Krispy Kreme Doughnuts Corporate Office - Corporate Office HQ

Krispy Kreme Doughnuts Corporate Office

How would you rate your experience with Krispy Kreme ?

[Total: 6    Average: 2.5/5]

Krispy Kreme Corporate Office Address

Krispy Kreme
370 Knollwood Street
Winston-Salem, NC 27103

Contact Krispy Kreme

Phone Number: (336) 725-2981
Fax Number: (336) 733-3791
Email: Email Krispy Kreme

Krispy Kreme Facts

Date Founded:
Founding Location:
Number of Employees:

Krispy Kreme Executives

CEO: James H. Morgan
CFO: Douglas R. Muir
COO: Michael Bradley Wall

Krispy Kreme History

Krispy Kreme was founded by Vernon Rudolph when he purchased a donut shop in Paducah, Kentucky along with a secret recipe for yeast-raised donuts in 1933. The secret recipe orginally came from a French chef.

Rudolph originally delivered the donuts by bicycle.

The company then became a family business when it moved to Nashville and other family members joined to help meet the growing customer demand.

In 1937 Rudolph sold his interest in the business and opened a new doughnut shop in Winston-Salem, North Carolina. This new company sold directly to supermarkets as well as to individuals.

The company was named Krispy Kreme.

Krispy Kreme began to expand in the 1950’s and by the 1960’s the company was known throughout the Southeast.

In 1976 Krispy Kreme was acquired by Beatrice Foods of Chicago and became a wholly-owned subsidiary.

Krispy Kreme today operates as a branded retailer and wholesaler of doughnuts, bevarages, treats, and packages sweets. The company owns and operates about 800 stores in 20 countries.

Krispy Kreme is publicly traded on the NYSE under the symbol KKD and had $460.33 million in revenue in 2013.

Krispy Kreme FAQs

Question 1: What is the phone number for Krispy Kreme?
Answer 1: The phone number for Krispy Kreme is (336) 725-2981.

Question 2: Who is the CEO of Krispy Kreme?
Answer 2: The CEO of Krispy Kreme is James H. Morgan.

Question 3: Who founded Krispy Kreme?
Answer 3: Krispy Kreme was founded by in .

{ 10 comments… read them below or add one }

Shirley Strickland September 3, 2018 at 2:50 pm



Shirley Strickland September 3, 2018 at 2:44 pm

Sent info to you approx 1 week ago concerning a box of jelly donuts bought at Kroger Ironbridge Rd chesterfield Va. It had 2 donuts in box with no jelly in them,. It was a big disappointment. I have not heard from you about this. Did you get the complaint? I forgot which page I sent it on, but at the bottom of page there was a contact us to click on. I sent you all the info from the box. sku-0 72470 00223 5. Date8-29-18 beside date 024. Would appreciate hearing from you.


Kelly Brown April 29, 2018 at 9:13 am

I usally stop at Krispy Kreme when I saw the hot sign on which use to mean a free hot dounut I usally don’t stop unless I see the hot sign on and then I and others I know will do a turn around go in getva hot free dounut and then buy several more just very disappointed that they discounted this practice that is the only time I stop in


hedy borenstein April 21, 2018 at 1:37 pm

The Alpharetta, Ga. Krispy Kreme shop is SKIMPING on the donuts they sell! I was there a few months ago and my cream filled glazed donut was 1/3 less the size, and the cream inside was equivalent to about a Tablespoon. I ordered another one, and it was the same way!
A few weeks ago I was in Greensboro, N.C. and stopped at a Krispy Kreme Shop. I ordered the same thing, and it was the way it always was, and should always be! This would make a good show for “Undercover Boss”. Somebody is skimping, and somebody’s not doing their job correctly in Alpharetta, Georgia!


Deb falconieri February 27, 2018 at 8:34 pm


I am hoping someone will read this and at least respond to me. A couple of weeks ago I went to the drive through of Krispy Kreme in Saco Me (which just opened recently). I ordered 2 original and proceeded to pay the 1.19 per donut, took my bag and went home. I noticed the bag was very light but until I opened it I didn’t realize how absurdly small my donuts were. Seriously .. the size of a sweet n low packet? I emailed and sent pictures to customer service that same day. I was given a case number and was asked for more information. I sent that information twice ( including my case number) and still no response in about a week and a half now. Last week I sent another email asking for a response but still nothing. All I was asking was for two more donuts and maybe talking to the Saco branch as I don’t believe that size is correct. That hand in the picture is mine. I am 110 lb small woman and it looks like my hand is ginormous compared to that extremely tiny donut. I will not continue to go there if this is the norm. I mean if the donuts were 25 cents or 50 cents ok but for 1.19 each plus tax I expect more than a donut that can be eaten in two bites. Please help me get resolution to this.

An unhappy customer


Mike Dziuk February 14, 2018 at 10:55 am

I had a bad experience when I went into the Krispy Kreme Doughnuts in Albuquerque NM.
It was 6:30 P.M. and they were just about out of doughnuts. If I could up load pictures to show how the glass cases were empty. I did speak to the manager on duty but she seemed not to care how her shelves were empty with no doughnuts to sell. February 13,2018. I did call the corporate office to let them know what was going on at the Albuquerque, NM location. I will not go to this location until the staff and management have changed because
this location is not friendly and no product to sale. This trip was just a waste of time.


Karen Murray March 21, 2016 at 3:53 pm

My family has always enjoyed your donuts…. until this week. We’ve patronized your stores for over 40 years now, but I have my doubts that I’ll be going back to the one in Knightdale North Carolina. When we asked for lemon donuts, we were told there weren’t any. We asked if there were any in the back and the guy said only 3… so we said, ok, we’ll take those.; He went back into the other room and came back out with the box with 3 donuts in it. We then asked for Jelly filled and were told there weren’t any. they were right in front of him in the case.. so we pointed this out. We asked for boston cream filled donuts, and specifically told him not the white cream filled, because we don’t like those. He put 1 of the correct donuts in the box and 5 of the white cream. We weren’t quite sure what we got until we got home with the boxes. Only the 6 glazed ones were correct. The other dozen and a half were totally wrong. This guy was a young black man, maybe 17-18 years of age, and acted like he didn’t know what he was doing and really didn’t care. It was like we were interfering with him or something. If we do go back to the store, we will walk out if he is there, since we don’t care to give our money to people that can’t do the job correctly. I was very disappointed in this and when I mentioned it to a friend, she told me she had gone to that same store the night before and had the same problem, which sounded like the very same young man. I believe maybe you should send someone incognito to that store and watch. Your Knightdale store has already lost 2 customers that have been very loyal, and I think you will lose more if this is the kind of customer service we keep getting.


Barbara Rutigliano January 21, 2016 at 7:35 am

I went to the collingswood store on the 16th, i wanted to pick up a dozen donuts for my kids I asked the attendent what kind of donuts you have they were very nasty & replied glazed donuts is all we have! At that point I should of walked out but I still purshased a dozen, when I got home I gave the kids & my husband the donuts & on the donut was a piece of hair, now im furious not only did I buy donuts that I couldnt choose from, but threw them out because no one would eat them! I am very disappointed in the store, at this point I realy dont think I would go back there! The donuts are not cheap and I am so upset over this, because I feel I was made a jerk out of.


Sue Marcoulier June 23, 2014 at 3:37 pm

I live in St. Ann, Missouri and we have a new development going up called Northwest Crossings and I think it would be a perfect place to put one of your franchise’s in. At this time to get to one we have to go close to 20 miles to buy them. Please give it some thought.


Audrey Hargett May 13, 2014 at 12:27 pm

I work in the Management Office for Tanger Outlets in Myrtle Beach. At 8:30 this morning, I went to pick up a dozen donuts for our meeting. When it was time to pay, the associate took my debit card, swiped it and said that it froze up her register. She then informed me that it was declined – stating that the receipt said “DECLINED: Could not make Ssl c”. She tried again and showed her that there was plenty of money in my checking account. She tried 3 more times and got the same response. I then gave her my American Express card, but was informed you do not accept those. So, I had to return the donuts, drive 10 minutes to get money from my bank ATM, drive back to KK and wait again at the drive thru. I let the associate know that there has to be an issue with her register because my card worked perfectly fine. She then handed me the same dozen of donuts that she gave me 15 minutes earlier, I returned them and asked for new ones that were hot and fresh. After doing some research, my bank let me know that it was a connection issue with the register itself and NOT my card. This just didn’t sit well with me that I had to drive across town to get cash, when there was nothing wrong with my card. If it was declined for insufficient funds, the code “206” would show up on the register and receipt. That was not the case. The associate even called her manager and he said “it was declined, so they can’t accept it!” I know it was only $12 (yes, we purchased 3 apple donuts too), but the entire principle of having to drive across town just doesn’t sit well with me. I was hoping they would make this right.

Krispy Kreme
1806 North Kings Highway
Myrtle Beach, SC 29577
Server: Kaitlin
Date: 5/13/14
Time: 8:33AM



Leave a Comment

Want to make sure Krispy Kreme sees your comment or complaint?

Share your experience to get more attention.

Previous post:

Next post: