Key Food Stores Corporate Office - Corporate Office HQ

Key Food Stores Corporate Office

How would you rate your experience with Key Food Stores ?

[Total: 4    Average: 1.8/5]

Key Food Stores Corporate Office Address

Key Food Stores Co-Operative, Inc.
1200 South AvenueSuite 103
Staten Island, New York 10314

Contact Key Food Stores

Phone Number: (718) 370-4200
Fax Number: (718) 697-8296
Website: https://www.keyfood.com/
Email: Email Key Food Stores

Key Food Stores Facts

Founder:
Date Founded: April, 1937
Founding Location: Brooklyn, New York
Number of Employees:

Key Food Stores Executives

CEO: Dean Janeway
CFO: Lawrence Mandel
COO: George Knobloch

Key Food Stores History

Key Food Stores were founded in 1937 in Brooklyn, New York. The company operates a chain of supermarkets in New York, New Jersey, Pennsylvania, and Connecticut.

Key Food Stores are part of a supermarket co-operative which operates stores under the Key Food Marketplace, Key Fresh & Natural, Food Dynasty, Urban Market, Food World, Food Universe Marketplace, The Food Emporium, and Super Fresh names. The company expands mainly through acquisition, including the most recent one in 2015, where 23 A&P stores were acquired in a bankruptcy filing. Currently, including their latest acquisition, the company has 212 locations.

Key Food Stores is now the largest supermarket chain in New York City. Company headquarters are located in Staten Island, New York.

Key Food Stores FAQs

Question 1: What is the phone number for Key Food Stores?
Answer 1: The phone number for Key Food Stores is (718) 370-4200.

Question 2: Who is the CEO of Key Food Stores?
Answer 2: The CEO of Key Food Stores is Dean Janeway.

Question 3: Who founded Key Food Stores?
Answer 3: Key Food Stores was founded by in April, 1937.

{ 4 comments… read them below or add one }

Elias Gonzalez November 16, 2018 at 1:07 pm

Good Afternoon,

Thank you for allowing me the opportunity to express my concerns. Allow me to begin this email by explaining this is NOT a complaint regarding prices or any product. This is a concern regarding customer service and communication.

On Sunday, 11/11/2018 at 12:48 pm I was doing my routine grocery shopping at Key Food #564. A Pecan Pie had been labeled with an on sale sticker for $3.99. There were several other boxes with the same sticker (roughly 12, a whole section). Once I am at the cash register checking out, the pie rings up standard price $7.99. The cashier calls for a price check and shortly after, NATALIE, the Deli manager arrives to the front. Natalie is clearly upset and begins to aggressively explain to me that The Pecan Pies are not on sale. Please note, she is yelling at me from the back of the cashiers line. In an effort to communicate, hoping to avoid confusion for other customers, I explain to Natalie that several pies have been marked with the sticker. This is where things became offensive. Natalie raises her voice and says “NO THERE ARE NOT! WHY DON’T YOU COME SHOW ME!”. I quietly proceed to pay for my groceries and ask the cashier if I may speak to Natalie.

Once I arrive to the deli section, Natalie is removing all stickers from said Pecan Pies. I approach Natalie respectfully looking to point out the miscommunication. At this time, NATALIE accuses me of switching the stickers. NATALIE calls me a liar when I deny. NATALIE is causing a scene in front of the deli department.

I proceed to speak with the co-manager on duty Bobby. Bobby was empathetic and cordial. Bobby explained to me that this has been a re-occurring issue (people switching the stickers). I understood. But as I explained at the beginning of this email, this is not about the product or price. I was appalled and sincerely embarrassed to have a person in a leadership position scolding me like a child in the middle of a crowded supermarket. And above all, to be called a Liar, while simply trying to avoid confusion for the next customer.

I sincerely hope employees like NATALIE, are not chosen to lead a department based on their communication skills. Perhaps NATALIE could benefit from some customer service training such as Conflict and Resolution.

Thank you again for taking the time to hear my concern. If you have any questions please do not hesitate to reach out.

– Elias

Reply

Jon Cost October 16, 2018 at 5:46 am

October 16, 2918

Jon Cost
Crunchit99@ aol.com
RE: Key Foods store
Beacon, New York

Dear Key Food representattive.

Your store on Main Street in Beacon New York 12508 is filthy, in disrepair and the attending manager on Sunday October 14 (late afternoon) was entertaining family and friends during store hours.

The electric door(s) were broken, cashiers seems confused at check out and managers families children were using the store as a play ground. My shopping experience on Sunday, October 14 was the first and last. The store is a third world open air market that will incur health citations soon.

The Beacon location needs immediate, comprehensive attention.

Thank you,
Jon Cost
crunchit99@ aol.com

Reply

Andy Difresca March 19, 2018 at 12:25 pm

I NEED TO CONTACT SUPERFRESH IN PLAINSBORO TOP OWNERS TO COMPLAIN. HOW DO I DO IT?

Reply

Jay C November 7, 2017 at 5:47 pm

Hello. I’ve lived down the street from Key Food in Oakland Gardens for about 6 years. Unfortunately I don’t have a car and have to go to this grocery store or I would never shop there ever. The workers there are terrible!! You have to wait 30 mins for the deli even with 3 people back there and only 4 people in line. They don’t care about their jobs, start cleaning and wrapping up the the slicers 3 hours before the store even closes. People have come in and want kosher meats and can’t get them cut because there’s no kosher slicer after 5pm. It’s already cleaned and wrapped. They just walk around at snails pace and talk and don’t do a thing. Plus if you ask for a 1/4 lb they don’t know what that is and give you 2lbs. Sorry, it’s a little over. The meat in the back I’ve bought and tried to eat the next day and smelled so bad and was bad a day after buying. The cashiers are too busy texting and talking to work. They’re more worried about a hot date that night than taking care of guests. The managers are a joke. They yell at guests in front of every other guest if they don’t agree with something. I bought a yogurt yesterday and I usually check dates but was in a hurry and got home and shocker it had a Jun 7th expiration date!!! I could seriously go on and on. Someone really needs to go in there and see what’s going on because it’s apparent that nobody has in a while.

Reply

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