JustFlowers.Com Corporate Office - Corporate Offices & Headquarters

JustFlowers.Com Corporate Office

JustFlowers.Com Corporate Office Address

JustFlowers.Com
11999 San Vicente Blvd
Los Angeles, California 90049

Contact JustFlowers.Com

Phone Number: (310) 954-0755
Fax Number: (800) 854-9647
Website: http://www.justflowers.com/home.asp?se=1
Email: Email JustFlowers.Com

Executives

CEO: Shane Garrett
CFO: Daniel Kaufman
COO: John Chang

JustFlowers.Com History

JustFlowers.Com was founded in Los Angeles, California, in 2000. The company operates an online flower ordering and delivery service.

The company works with gift basket and flower vendors to supply flowers almost anywhere in the US, as well as internationally. The online site offers date reminders, as well as gift ideas. Although the name says Just Flowers, the company does offer other items, such as cookies, plants, and balloons. The company offers a free substitution service, so you may choose another type of flower should your first choice be unavailable.

Currently, JustFlowers.Com has an A+ rating with the Better Business Bureau. The company has a satisfaction guarantee within the first 7 days after delivery.

{ 2 comments… read them below or add one }

ALEKSANDRA KHRISTITCH July 24, 2017 at 1:33 pm

I ordered the flowers to be delivered specifically on Sunday, paid additional. Just Flowers made a delivery on Saturday, saying that they do that when they are unable to deliver on Sunday. I argued that if I wanted a delivery on Saturday I wouldn’t have ordered the flowers on line, but rather placed the order with the local florist; I made it specific and clear, and was charged additional fee for the Sunday delivery. Karen ( supervisor) from Just Flowers was bubbling about “it’s our policy, it’s our policy…”. They charged me a lot for a “cat in the bag” which they didn’t deliver… When I asked to be reimbursed for the ruined event, they offered 5$, then $7, then $10. It is an insult.
Terrible business ethics. They collected the money ( highly overpriced as well), didn’t deliver what was paid for, did not assume any responsibility for the fiasco and refused to give the money back… I demanded to be reimbursed 50% of the paid and not delivered services, and consider it to be very generous and humane. Just Flowers is just bad, not to be trusted business.

Reply

Dennis Sampson July 5, 2017 at 4:04 pm

We ordered flowers last Tuesday 6/27 (8640546) to be delivered Thursday 6/29.
Long story short, emails came in stating they couldn’t make the funeral home so we had them sent to a resident of the family member deceased. Well today a week later we are now told they still haven’t been delivered.
Called customer service & spoke to Venus who said she had to get a manager. Once the manager got on the phone we asked for a refund again & she continued to try and give us money off the late order, $10 at first then $15 next.
Again we told her no and we just wanted our money back. Service was a week ago and don’t want to bring up the bad day again a week later due to company neglect.
She told us we couldn’t receive a refund because the order was placed and scheduled for delivery today, which I doubt.
Then when we requested someone with more authority than her we were told she was it. When asked about a contact for corporate offices we were told she couldn’t give that out. At that point she was just rude & uncooperative so we ended the call.
I hope that someone will take this seriously since this is not the first time this has happened using your company. And as of now we will no longer us it or recommend it to any of our friends.

sincerely,
One pissed off customer!!

Reply

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