JCPenney Corporate Office

JCPenney Corporate Office Address

J.C. Penney Company, Inc.
6501 Legacy Dr
Plano, TX 75024

Contact JCPenney

Phone Number: (972) 431-1000
Fax Number: (972) 431-1362
Email: Email JCPenney


CEO: Ronald B. Johnson
CFO: Kenneth H. Hannah
COO: Michael W. Kramer

JCPenney History

JCPenney, also called JCP or Penneys, was founded by James Cash Penney in 1902 as the Golden Rule Store.  Penney bought out his 2 partners in 1907 and began calling the stores J.C. Penny in 1913.  There were 35 stores at this time.

By 1917, there were 175 stores in 22 states.  In 1924, the 500th store was opened.  The 1000th store opened in 1928.

By 1941, JCPenney was operating in all lower 48 states.  They were over 1600 stores.

In 1956, the chain began advertising nationwide in Life magazine.  In 1959, the JCPenney credit card was launched.

In 1963, the JCPenney catalog was launched.  The catalog portion of the business was not profitable until 1971.

In 1971, founder James Penney died.

In 1993, JCPenney became the largest catalog retailer in the US.  In 2011, they closed their catalog business.

Today, the company operates over 1100 department stores in all 50 states and Puerto Rico.  Most locations are in suburban shopping malls.




{ 351 comments… read them below or add one }

merle Davis April 18, 2015 at 7:34 pm

Last week I took my adult son to the J.CPenney at the Rim shopping center in San Antonio TEXAS.While I went to the womens section he went to the mens shoe department, found a pair and while checking the fit in the mens dressing room decided they were the onse he wanted.He texted me to say he had found a pair and was going to wear them since we were headed to dinner after shopping.As he left the dressing room a man was standing right in front of the dressing room door and asked my son”are you buying those?”He told him yes he was and the man asked him where are your old shoes?” My son was a little startled at how rude the man was being, but he told him he had them in the box.The man then told him, I need to walk you to the front registers so you can pay.I was still shopping in the womens section when my son sent me the text message telling me what happened, he asked the cashier who the man was and was told it was the mens department supervisor. How does Penneys expect to keep loyal customers when they treat them like criminals?Ive worked retail for over 38 years as sales floor help all the way up to store manager and let me tell you if any of my associates had EVER treated a customer that way they would be gone, especially a supervisor who is held to a higher accountability for their actions. How very rude of this man and shame on J.C.Penneys for having anyone like that representing them.


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