Hy-Vee Corporate Office - Corporate Office HQ

Hy-Vee Corporate Office

How would you rate your experience with Hy-Vee, Inc. ?

[Total: 33    Average: 2.4/5]

Hy-Vee, Inc. Corporate Office Address

Hy-Vee, Inc.
5820 Westown Pkwy.
West Des Moines, IA 50266

Contact Hy-Vee, Inc.

Phone Number: (515) 267-2800
Fax Number: (515) 267-2817
Website: http://www.hy-vee.com
Email: Email Hy-Vee, Inc.

Hy-Vee, Inc. Facts

Founder:
Date Founded:
Founding Location:
Number of Employees:

Hy-Vee, Inc. Executives

CEO: Randall B. Edeker
CFO: Mike Skokan
COO: Paula Correy

Hy-Vee, Inc. History

Hy-Vee is an employee-owned supermarket chain of 234 supermarkets located in the Midwestern United States.

Hy-Vee was founded by Charles Hyde and David Vredenburg in Bakersfield, Iowa in 1930. Their first store was a general store. By 1938 when the company was incorporated, Hyde & Vredenburg, Inc. had 15 stores in Iowa and Missouri.

In 1952 an employee contest was held to choose a new name for the company, and Hy-Vee was chosen as the winning entry.

Hy-Vee opened stores in South Dakota in 1975, Nebraska in 1977, Illinois in 1979, and Kansas in 1988.

Hy-Vee stores are full-service supermarkets with bakeries, delicatessens, floral departments, dine-in and carry-out food services, wine and spirits, pharmacies, coffee kiosks, and HealthMarkets, which stock natural and organic products.

Hy-Vee, Inc employs over 60,000 people and had revenue of $7.7 billion in 2012.

Hy-Vee, Inc. FAQs

Question 1: What is the phone number for Hy-Vee, Inc. ?
Answer 1: The phone number for Hy-Vee, Inc. is (515) 267-2800.

Question 2: Who is the CEO of Hy-Vee, Inc. ?
Answer 2: The CEO of Hy-Vee, Inc. is Randall B. Edeker.

Question 3: Who founded Hy-Vee, Inc. ?
Answer 3: Hy-Vee, Inc. was founded by in .

{ 96 comments… read them below or add one }

Anonymous December 7, 2018 at 5:08 pm

As a Merchandiser for Hy-vee I have enjoyed working with the General Managers within your stores. They have always treated me with respect and were appreciative of the work that I performed. Sadly I had to leave a position, not because of Hy-bee employees, but rather the dishonest and demeaning manor that I was treated by the employer you contracted with.

I think it is important to let customers know when an employee feels they were in a situation where they did not feel appreciated and felt that some of the tasks they were asked to do were unethical and they could not morally continue.

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Phillip Frye July 16, 2018 at 11:15 am

My recent experience with the grocery shopping and delivery service (Hy-Vee aisles) was disappointing. I will say that when I first began using this service, I was quite pleased with the results. Over time, however, a few problems developed which have caused me to no longer shop at Hy-Vee online or in store and I have moved my prescriptions (including a $280 non insurance covered pet prescription) as well. In short, Hy-Vee no longer has my business which used to average in the hundreds of dollars on a weekly basis. The location I used was the Stonybrook store in Omaha. My wife spoke with the store manager and was assured that she would receive a call back after an investigation into the matter but that never happened. It seems to be a common theme from what I have read here. Basically, I had left instructions regarding the non-acceptability of dented cans and close expiration dates on dairy products and non-perishable items including canned goods. I had specified that I wanted a minimum of two weeks for milk and one year on canned goods. I also specified that I wanted no substitutions on items. Hy-Vee met these conditions for the first few months while the service was new. After the service had been operating for several months I received a call from the Aisles manager in the Stonybrook store to inform me that her shoppers “didn’t have the time to check every item for expiration dates.” The quality of the shopping staff seems to have suffered accordingly. 5 out of 18 eggs in a carton were cracked, there was a failed vacuum seal on a meat product, and a completely omitted vegetable on my last order. The item was in stock, it just simply wasn’t delivered yet I was charged for it. My response has been to find someone that does have the time and the inclination to meet such a basic customer request with shoppers that will actually check items before throwing them into a cart. SuperSaver, operates “to your door delivery” services and several other stores in my area (Wal-mart, Target, Baker’s, etc) all offer curbside pickup so these stores will have my business from now on.

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Lee Ann Dowell April 4, 2018 at 6:42 pm

Second Time posting…..waiting for response!!!
I want to let you know about the horrible Catering service I received from the Overland Park location at 95th and Antioch.My daughters wedding reception was ruined due to inadequate service and disgusting food we received. Taco meat was dog food, ordered White Queso Cheese Dip and received Spinach Artichoke Dip. Kitchens response was “Well, we some times use the Spin dip as a base” what??? I have pictures showing the dip and the original catering order, typed up by the Catering Manager. The so called Catering Team refused to bus tables because they were instructed that they didnt have to because we used our own plastic ware and utensils. I paid $300 for bussing service and was never told that if I provided plastic ware, they wouldnt bus. I was cheated out of $300. My son in law has requested from The Store “manager” Russ Johnson,and the catering manager, Cindy Hines to refund money for some unknown reason they refuse to comply. I still have the paperwork showing what we paid for and the services we did not receive. Money is not easy for us to come by but HyVee stole money from us and refuses to admit they were wrong. I also have the Venue Owner to back me up on all of this for he witness it all! This is sad. I pray for you at night, hoping you wont cheat others like you cheated my family.

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Lee Ann Dowell April 2, 2018 at 12:52 am

I want to let you know about the horrible Catering service I received from the Overland Park location at 95th and Antioch.My daughters wedding reception was ruined due to inadequate service and disgusting food we received. Taco meat was dog food, ordered White Queso Cheese Dip and received Spinach Artichoke Dip. Kitchens response was “Well, we some times use the Spin dip as a base” what??? I have pictures showing the dip and the original catering order, typed up by the Catering Manager. The so called Catering Team refused to bus tables because they were instructed that they didnt have to because we used our own plastic ware and utensils. I paid $300 for bussing service and was never told that if I provided plastic ware, they wouldnt bus. I was cheated out of $300. My son in law has requested from The Store “manager” Russ Johnson,and the catering manager, Cindy Hines to refund money for some unknown reason they refuse to comply. I still have the paperwork showing what we paid for and the services we did not receive. Money is not easy for us to come by but HyVee stole money from us and refuses to admit they were wrong. I also have the Venue Owner to back me up on all of this for he witness it all! This is sad. I pray for you at night, hoping you wont cheat others like you cheated my family.

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Lee Ann Dowell April 3, 2018 at 6:50 pm

I want to let you know about the horrible Catering service I received from the Overland Park location at 95th and Antioch.My daughters wedding reception was ruined due to inadequate service and disgusting food we received. Taco meat was dog food, ordered White Queso Cheese Dip and received Spinach Artichoke Dip. Kitchens response was “Well, we some times use the Spin dip as a base” what??? I have pictures showing the dip and the original catering order, typed up by the Catering Manager. The so called Catering Team refused to bus tables because they were instructed that they didnt have to because we used our own plastic ware and utensils. I paid $300 for bussing service and was never told that if I provided plastic ware, they wouldnt bus. I was cheated out of $300. My son in law has requested from The Store “manager” Russ Johnson,and the catering manager, Cindy Hines to refund money for some unknown reason they refuse to comply. I still have the paperwork showing what we paid for and the services we did not receive. Money is not easy for us to come by but HyVee stole money from us and refuses to admit they were wrong. I also have the Venue Owner to back me up on all of this for he witness it all! This is sad. I pray for you at night, hoping you wont cheat others like you cheated my family.

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Anonymous March 27, 2018 at 7:46 pm

I mailed this to the corporate office directly to the CEO and got no response back. I called customer care several times and was told repeatedly that someone would get back to me; yeah right. Well I told them I would share it publically and now I am doing so. If you live in the Omaha area and shop hy-vee steer clear of the location at 8809 W Center Rd; there’s a pervert that STILL WORKS THERE!

09 Mar 2018

Dear Mr. Edeker,
I am writing this to you because I have been hung up on by customer care and someone in HR, that phone number is 563-447-0231; it’s a google subscriber so I have no name. I have spoken with people through CHAT and they have been rude, to say the least. I spoke with a Randy twice and the second time this was his response, “RandyI actually spoke with you this morning and we didn’t get anywhere. Im sure we wont get anywhere now XXXXXXXX.” I typed in XXXXXXXX Xx on your CHAT and I do believe it is RUDE to call someone anything other than what they typed in. I “Would NEVER” do something so disrespectful.

I was being sexually harassed every time I worked with Donald J. Brun. I didn’t say anything to my superiors because I didn’t feel “comfortable” talking with any one of them. They are very unapproachable. I called the EAP line and they told me to call corporate. (So I could get fired for not following the chain of command?) I finally on the 22 Feb 2018 went off on him. It was the first thing I saw that day when I arrived in the store. I told him, “If you do that again I’ll cut the F****** thing off, Grow the F*** up!” Yes, I certainly should not have used that language, but I was so very tired of coming to work and this happening all day long every time I worked with him. As I was walking back to clock in I saw Sage, a supervisor and told her what had happened and exactly what I said. She “told me” she would “talk” to him. I was putting my purse in my locker and Don came up and put his arm around me. I immediately told him and I quote, “Don’t Touch Me!” He told me he knew what he was doing was wrong, that he shouldn’t have been doing it and that he was sorry. Right. My next scheduled shift was on the 27 Feb 2018 and I clocked in at noon. I was allowed to work for three and a half hours when Sage finally came up to me and told me that Caitlyn would be taking over and I needed to go see Alysha and Dan in the office, do you know where that is? (As I stood there stunned that she would ask that.) I was told to sit down, I declined. The only thing that Ms. Ogden and Mr. Craig seemed to be concerned with was the fact that I threatened someone Twice My Size. I tried to explain and they would not listen. Brian Howeth was also present. Mr. Craig asked me if I could promise to Never say anything to Don again and I could not make that promise as I’m certain this inappropriate action would continue. Mr. Craig at that point said, “Then we’ll just have to let you go.” I called back the next day to find out who the other person was in the room and it was Mr. Howeth. I had seen this man in the store, but did not know who he was. (I worked for a large grocery chain in West Palm Beach and every manager that I saw recognized new employees with a welcome handshake and my name is… Ya’ll might want to try something similar.) I spoke with the director the next day in person and no one had spoken with Don yet. He also “said” he would. Right. I even showed the director what Mr. Brun had been doing and he told me it was not sexual harassment. I corrected him; according to the law it is. Mr. Craig told him I walked out?????, a bold lie. I spoke with the OPD on the 01 Mar 2018 regarding my situation and was given the information to file a sexual harassment order. I needed Mr. Brun’s address to file a sexual harassment protection order and no one from hr or customer care at the store to corporate would help me in any way. I’ve found out today that I “can” use his employers address. (By the time you get this it will have been filed.) I got hung up on, spoken to with attitude and treated like garbage. It’s sad when a company tells you how much they care only to show you how much they don’t. I have filed a suit with the EEOC and want Mr. Brun fired from his current position, a person of that nature should not be working with the public in Any Way, IMHO.

I’m doing what I feel is right because Hy-Vee most certainly will not.

There are numerous complaints about Hy-Vee and not just the location at 8809 W Center Rd Omaha, NE 68124, store #3. Type hy vee ceo into your browser and click on the link that says hy-vee corporate office – cohq; I have no reason to lie.

You may also want to rethink your ad that runs in the store and on the phone while a person is on hold claiming that your baked items are “made from scratch”. There isn’t a mixer ANYWHERE in any of the bakery departments and it is false advertising to claim such.

I would greatly appreciate you looking into this matter with the hopes that it will be taken care of quickly.
Thank you,
XXXXXXXXx, aka XXXXXXXX Xx XXXXXXXX

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Anonymous March 8, 2018 at 6:34 pm

I’ve been trying to get Answers for three days now and have been hung up on Twice by customer care. No one at the corporate office gives a D***! and the Pervert still has a job!

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Anonymous March 5, 2018 at 4:16 pm

WOW! I worked at the 8809 W Center Rd location in Omaha and I foolsihly thought it was just that store although I had a sneaking suspicion that it was all of them. Thanks for clarifying that for me folks.

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Anon November 13, 2018 at 9:26 am

Not only what was mentioned above but they will Harass.. threaten you but also ndicate to shoot yourself to get rid of you. Stay away from this store at all cost. Don’t shop or work here.

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Anonymous February 7, 2018 at 2:04 am

90th and Center Hy-Vee in Omaha,NE needs to clean up their management department. There are several mangers there that are sometimes stoned and smell of alcohol. In particular is the short brunette Assistant manager. She seems to be overly friendly with her workers as well. I’ve smelled marijauna covered by perfume numerous times. She’s nice but obviously not leadership worthy. I’d drug test your staff before you lose customers behind this neglectful employee hiring.

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Anonymous March 5, 2018 at 3:46 pm

I know just what you mean! I think Dan drinks on the job, but they don’t care; their only concern is that almighty dollar. A helpful smile in every aisle is a JOKE!

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deborah January 13, 2018 at 5:47 pm

dailymail.co.uk/news/article-2861692/Mark-Wahlberg-seeking-pardon-vicious-attack-committed-left-man-permanently-blind-one-eye-claiming-better-person.html

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Hahahaha December 8, 2017 at 1:08 am

Has anyone ever actually been contacted by corporate? Or do they not really care?

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Anonymous March 5, 2018 at 3:47 pm

I used to work there and they just hung up on me; they don’t care about anything but that almighty dollar 🙁

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Vicki November 16, 2017 at 10:41 am

I was just wondering why a full-time employee can’t get a set schedule but part-time and regular time employees can. This isn’t all full-time employees most do have set schedules just a few that I know don’t.

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Amber November 16, 2017 at 3:35 pm

I have been wondering the same thing.. my boyfriend works 3rd shift for a different company so I have to be home on certain days for the kids and my manager usually did work with my schedule and now has a problem with me and keeps messing with my schedule that then therefore messes with my life and my family. I have worked with the company for years and now that I have a family they won’t work with me. There’s been other endless issues with myself my manager and the store director and I have no one left to complain to. I have looked everywhere for a number to contact someone else about the issues and have had no luck.. and unfortunately we no longer have an HR person at our store!

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Scared November 14, 2017 at 8:59 am

I have worked for Hy-Vee for many years. I am currently at the Grand Island Nebraska store. I am very disappointed at the work values in this store. Most of the employees are stressed out and afraid of store managers and director. Here numbers and power are more important than customers or service. You can’t talk with the HR. manager all he does is look the other way. There is no-one for employees to go to because you can’t trust anyone. Everything you say is twisted and turned nd used against you. The managers will follow and listen to everything that is said by certain employees. Like stalking them. It is creepy. Many employees are upset bit afraid when they come to work. I have heard many say they cant wait to get off work.. they are there because they need to pay their bills. There isn’t many jobs here so this is where they work. Hy-vee really needs to go back to the training process and look at where thi gs are going wrong.

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Maria November 12, 2017 at 1:59 pm

Our donut program has only been a month and I wish that HyVee would look at their cameras and see that I am telling the truth about my coworker. She sits on the workbench and talks on her phone while working. She has only been there two months and because she is dating a manager, my manager told me I was just XXXXXXing to be XXXXXXing. I do not think that is the way HyVee should handle stuff like this, but for the last three years, that is how it has been. I have been told numerous times that it is who you know is how you get away with things. I do not believe that she should be able to use her position with her boyfriend to get what she wants. I believe hard work and dedication should be rewarded.

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Maria November 11, 2017 at 1:12 pm

I work for Hy-Vee in Peru, Il. I have been harassed by my manager and not in a good way. I let it go only because I need this job. I was forced to go to third shift by the previous store director and now that I am working this shift, I notice that my manager is letting one of the other employees make their own hours. This employee has only been with Hy-Vee for two months and is dating one of our managers and seeing another manager from Iowa. She comes in earlier and earlier every night. When I asked our manager about it and informed her of all the orders we had she said ok. Then told another employee that I was XXXXXXing just to be XXXXXXing. This employee was trained by not one trainer but by four trainers with the new donut program and the rest of us was pushed aside. I explained this to the store director and his words were to let them fail cause that is the only way we would learn. I had two days with the trainers and then by the fourth night, I spent 11 hours learning the fryer by myself. My complaint is very simple, we should all be held to the same standards and not given special treatment because we are married or dating one of the managers at Hy-Vee. Last Tuesday November 7th, we had 21 1/2 dozen donuts to be filled by 6:45 am and there was three of us scheduled. This person contacted our manager and asked to work early. I had texted her earlier that day and told her about the donut orders and she came in at 4 pm and was gone before I got there at 9. I texted our manager around 10:30 pm asking where our other person was. She texted me back at 1:45 am letting me know that our third person came in early. I told her about the number of donuts and she told me via text that our other person should have stayed. Then followed that statement to another employee that I was XXXXXXing to be XXXXXXing. Our manager is not very professional at all. I think I have every right to be upset cause I was there for 9 1/2 hours and then told I had to cut my hours cause I could not have overtime. We now have a new store director and I have noticed he has meeting with some of our bakery employees but none of us on third shift has met him and is not scheduled to met him.

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Hahahaha November 7, 2017 at 12:31 am

So how is it possible that the assistant store directors wife just gets a front end supervisor job when there are others who are qualified for the job but we can’t even get an interviw. Isn’t it nepotism? Or does that matter with Hy-vee?

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Kenneth M Anderson October 30, 2017 at 10:51 am

I am a former employee. I want to be contacted by the companies Civil Rights Coordinator so I can file a civil rights complaint either over the phone or through email preferably. My name is Kenneth M Anderson and I worked at store # 1 in Peoria. Illinois. My # is (309) 232-XXXXX. You have my e-mail. I would like for this matter to be addressed as soon as possible. Thank you mistreated former employee that did everything and some that was asked of me.

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Anonymous March 5, 2018 at 3:49 pm

So sorry to hear that Kenneth. It appears they don’t care. I’ll be Praying for you.

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Sarah Baker October 13, 2017 at 2:28 pm

I am a former employee and need to get in contact with a benefits person regarding my previous 401k. Please email me as soon as possible. Thank you.

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rex ross September 27, 2017 at 5:14 pm

THAT KIM COLE SO-CALLED DIRECTOR OF THE GRAND AVE HY-VEE STORE IN WEST DES MOINES, I HAVE TO STAND BACK AND LAUGH, WHEN SHE SENT ME OUT TO PICK UP TRASH AROUND THE SOUTHSIDE OF THE PROPERTY OF THE GRAND AVE HY-VEE. I GO OUT TO PICK UP THE TRASH, THEIR WAS NO TRASH OUT THEIR. KIM COLE IS A FOOLISH IDIOT. SHE MADE ME LOOK LIKE A FOOL IN FRONT OF THE CUSTOMERS, EVE THE CUSTOMERS WERE NOT HAPPY WITH KIM COLE BECAUSE WHAT SHE DID

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Abdy September 13, 2017 at 3:02 pm

Galesburg IL Henderson Street I received a raincheck for o/m smokies for .98 a pack for 6 packs I took it in the next week to use a supervisor named Dana came over and told me I can only get 3 packs I told him when I received the rain check I was told I can get 6 He began argueing with me and he was very disrespectful and unprofessional In the past he always had some type of attitude with us like he was better than us I don’t know why he just can’t respect the customer

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Andy September 13, 2017 at 7:18 pm

The store manager got ahold of me and he gave us the smokies free of charge and complimentary cookies and even deliver them to our house at least the store manager made it right with us thank you to him and corporate

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Amber November 16, 2017 at 3:43 pm

There has been NUMEROUS issues with that manager and somehow he still works there!

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Deborah Washam September 11, 2017 at 5:50 pm

I visited the HyVee in Raytown, MO and was so insulted by an employee in the Market Grill that I may never shop there again. I went through the check-out and asked the cashier where the nearest restroom was located and she directed me to the market grill. I walked a few feet over to this area and saw two ladies at the front table folding napkins. I asked which way was the restroom and the young black female pointed in the direction of the restroom a few feet away. Simultaneously, the older white lady said it is at the other end of the store. I followed the direction to the one in the market grill area. When I came out I asked the white lady ( ifThouryia Almaliky) if I could speak with her a moment and she emphatically, and loudly said NO, he’s the manager. There was a young black male (Xavier Brandon) standing near by and said he was the manager so I told him I was offended and that I believed the employee should be retrained as to how to interact with patrons as well as be reprimanded. As I was talking with him the employee started interrupting so I reminded her that I had asked to speak with her initially and she refused so now she should refrain from speaking. The manager said their restroom was a single stall whereas the other one had four, since I was alone I did not understand the relevance of his comment. I believe it would be appropriate for the employee to apologize for rudeness and inappropriate behavior. Her name is Thouryia Almaliky. I would like to know when she is scheduled to return to work so I can stop by and give her the opportunity to me as frequent, long time patron of this store.

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Deborah Washam September 11, 2017 at 5:55 pm

I meant to say, an opportunity to apologize to me as a frequent , long time patron of this store. Thank you.

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Jan Bornong September 1, 2017 at 11:57 pm

I am writing this to your office as I am so frustrated with the Crossroads HyVee in Waterloo, Iowa. I have been a customer with this store in all it’s moves for the past 37 years and my experience tonight is approaching the end of my loyalty to this store. We received the coupons for the month, with each week’s specials, in the mail. I went to the store tonight and of the four coupons of this week’s specials, only two were in stock. Shelves were empty for the other two items. Also several shelves of other products were empty as well and this was at 7 o’clock in the evening. I saw no employees stocking shelves or any that I could ask if there were more items in the back. As I checked out the checkout employee asked if I found everything I was looking for and when I told her no that many of the shelves were empty and two of the sale items were completely out on the shelves. I also told her that this is not the first time that I have attempted to use the weekly special coupons and found the items were totally gone from the shelves. I do not live in the city, I live in the rural area and go to this store to shop regularly. BUT i am not going to run back and forth everyday to see if the items are in stock. (I did that with August specials and still have one which was not there when I kept going back) I do not understand this store’s stocking policy only late at night. I was told tonight that there was one employee stocking…never saw this person. It seems that when coupons are mailed out in special mailings that the Managers should know many people will come to buy these special items, not an exact number but a good estimated number. The Managers should have a good handle on the volume on customers that routinely shop weekly in their store. So why not have more of the sale items in the storeroom so shelves won’t be empty. This is sooooo frustrating. Also the coupons we get in Waterloo do not seem to be as good as the ones that residents of Cedar Rapids get. They never have the same ones as us. Why? Are they in a better market area? My husband had gone to this same store earlier this week for one of the sale items and it was gone then too. So this is not just a case of being out tonight. It happens often.
And my bakery was sideways when bagged and my fruit was bruised as well. So my whole experience tonight warrants an “F” from me.
Just thought you should know …..

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Sara Smart August 2, 2017 at 2:09 pm

I am writing to complaining about the Canton,İllinois store.I have shopped there since day 1.About 27 years.Yesterday İ asked an employee where to find the vegan cheese they carrier in 1 area until adding all the beres & wines. She took me to the so called vegetarisn/vegan coolers.Was not the original brand,but employee #2 assured us this was it.When I got home ,opened package ,there in tiny letters-variois kinds of milk,whey,cream.This am İ Double ziplocked the “cheese”,put it in a cooler- which most people would NOT have done.Although “only”in the low 80s,the package was not icy cold.The young lady at customer service dek did not know what to do.,& had the attitude as if she was going to just blow us off.After several minutes,a tallish.dak hair ed ,glasses wearing man,that must be some kind of manager due to the years here,he only wals around & has always been as rude or ignorant of customers when ever possible.The girl clerk told him this is hot,hê said hê wasn’t taking it back cause it was too hot.An opened product (food) can NOT be put back to təsəlli to another customer.İt was not much çölder than that in the cooler when İ paid $3.99 for it.Both my husband & I were insult ed & this was the final straw.They weren’t even going to return our cheese.Tell me hê wasn’t going to try to sell it & screw us!My husband had to loudly & repeatedly tell them both to give us our purchase,& we were done.We are never going into that store again.After all the groceries,plants& flower bought there,& new customers we sent-in the beginning.Not many of us long time customers like it now.& we WİLL spread this all over-face to face & all web social sites& all over fb.To treat 2 handicapped,senior citizen that had done business from day 1,always polite,& have taken too much crap too long.I should have had an altercation,loudly,years ago & dared them to call the cops. But noooo,I try to do the “right”thing.Well the right thing is being an asshole to most store & service shop managers.İf that had been “just”a clerk or sacker,they would have been fired. WİSH I knew that abusive,non business couth,non mannered inpolite ahole! Check the check in & shedule.He’s the loud,rude,do nothing jerk. Aşk a customer.

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Anonymous March 5, 2018 at 3:55 pm

Oh My Stars! I watched an associate at the 90th and Center location, Omaha take a cart back that a customer had left and was running out to get some more money. It was a $60 dollar order; I know they resold that. Such a shame. Sorry they don’t know how to treat people and corporate does not care!

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Curtis J. Petty June 30, 2017 at 2:15 pm

I was an employee of HyVee in the Online shopping dept at store #1803 at 95th and Antioch in Overland Park,Ks. I worked at that location from Nov 14,2016 until May 18th, 2017. Per Human Resource Manager Susan Brown I was informed that I would receive correspondence concerning my 401K within 3-4 weeks. Today is June 29th and I have not received the aforementioned paperwork. Its been approximately 6 weeks and I am curious to why this has not happened yet. I would appreciate corporate H.R. to look into this matter. Thanks and have a great week.

Sincerely,
Curtis Petty 404-563-XXXX

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Sara Smart August 2, 2017 at 2:16 pm

Seems that cooperate,not just 1 store,or 1 jerk boss is the problem with HyVee.İ have seen bad,inapproprite behavior in front of customers to employees.It’s cause the main cooperation guys(sexists)are ignorant,money grubbing Farmer types.Instel of treat ing good employees & customers at least decently,they loudly be have unpc like & don’t think of $ lost.My hubby & I won’t be doing business with them at all after today.We’d spent ALOT over almost 27 years-day 1. Get a lawyer dealing with. these aholes! Good luck!

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anne August 28, 2017 at 11:36 am

I too am waiting.

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Ann Howard June 15, 2017 at 12:27 pm

I used to shop at your Shawnee Hy-Vee store. Since the new store director came the tension in that place is horrible. Everyone seems stressed. I met the man one time and I understand why. He’s rude. You’ve had wonderful managers there. Believe me when I say the business is down because of one man. Ask the employees. If they are stressed, customers sense that. Plz find another. I’ll go back to Hy-Vee then. Thank you. Mrs Ann Howard

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Scotty Rorek June 4, 2017 at 8:57 pm

I just wanted to thank you for all the meals we ate at your stores across the Midwest. This is my last one with our family. We loved the Grand Buffet
Now it is gone so are we. Your prices are too high compared to other grocers. We will be shopping and eating else where.

Thank you

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Hadei witthar May 28, 2017 at 7:25 pm

Hello,
I would like to address an issue with the management of your liberty Missouri location. When I was there the night of Wednesday the 24th there were 3 girls in there with uniforms on completely intoxicated. One of which is a manager I see in there quite frequently. They were laying on the shelves and running around into things. When a manager was addressed with the issue he said that it was a rumor and would not be looked into due to the girls being “nice kids”. This is completely unprofessional and I cannot believe it is okay by your company’s standards.

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Hadei witthar May 28, 2017 at 7:29 pm

Recent update. It has been taken care of! Thank you!

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adrienne bryant May 20, 2017 at 8:51 am

My daughter works for the Hyvee in gladstone mo. For the past three months, her hours have been cut to maybe one day per week. She has asked managers, HR, as well as left notes, asking for more hours to work. At this time, it has been at least 3 weeks that she has not been given any hours at all.
How can a store, claim to be always short on help, not give hours to an employee. My daughter has never been written up, always on time.
This is her first job experience. Its so sad, as a parent, to see her go from being proud of herself, for making her own money and feeling responsible. To now, just giving up, not knowing if she even has a job still at Hyvee.
Very disappointing indeed.

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Hahahaha November 7, 2017 at 12:19 am

I am an employee with Hyvee as well. They only hire “part time” so they don’t have to worry about benefits. They don’t realize that most of their employees need the job to pay bills and take care of their children. Nor do they care and they never will. They are all so full of themselves. They walk around with their noses up in the air. They act like they are better then the rest. They are also unapproachable.

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RC Richards April 24, 2017 at 4:20 am

Wondering when applications will be taken for Robbinsdale, MN store (now under construction).
Thank you!

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Betty Messner April 17, 2017 at 8:36 am

I was not only very disappointed but very upset to have Easter dinner and have a Ham that was so fatty. I paid $26.00 dollars for a ham or I should say fat. I really like your Store at Brooklyn Park Mn and do shop there a lot, but I will say this gave me some pause if I need to go back to Cub.
This was a Holiday with Family and Friends over so made it even worse.It was a HyVee Ham. Don’t think I should have to pay for something that almost all went in the garbage.
Good thing I also cooked a beef roast and had other food. Very disappointed. I have bragged on Facebook how much I like your Store and how nice all the people are there, this just makes me so sad.

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Paul Henderson April 9, 2017 at 7:46 am

Alot of complaints you should not take poaple that filed bankruptcy to run a store like the c store in Rochester Minnesota on 37 street I have some friend that will never go back there again they were treated like crap by the manager Deb now they know why she must of lied on her application there . She is a bankruptcy manager . Fire her and we will try it again .

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Don Wagner March 27, 2017 at 1:42 pm

Your store bread is the absolute crumb. Put it on sandwich it falls apart really should find another supplier.

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John March 23, 2017 at 8:23 am

Hello the manager at Peoria 2 need more training to be better mangers they rude and they don’t care Workes

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Angela Bleeker March 21, 2017 at 1:04 pm

I have shopped at the hy-vee on North Dodge in Iowa city Iowa since its was built , about 30 some years ago.
When they moved into a new building I was worried that they would lose the small grocery store customer service. Some has been lost but there is one employee that really goes beyond typical customer service, her name is Jen Larson and she works in the bakery. She decorates the most creative, wonderful and beautiful cookies I’ve ever seen.
The cookies are not just covered with blobs of icing she does dogs, cats, monkeys, flowers etc. She will do custom requests as well. My kids are always excited to come in and see what new ideas she has come up with. She always remembers my little ones and greets us with a smile and jokes around with me and my kids.
In a time of laziness and rudeness Jen really is a breath of fresh air and I hope to continue seeing her and her really cool cookie creations for quite some time.

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Norma Reni February 16, 2017 at 3:22 pm

THIS IS NOT A COMPLAINT—- :0

I wanted to take a moment to let you know about a young woman who works in your Kirksville, Missouri store. Her name is Jaydon. I have called Jaydon several times over the past two years to deliver various gift baskets to my granddaughter who goes to school at Truman State in Kirksville. Last week it seems that Valentines Day came up so quickly I couldn’t mail from home and get a gift to Alexis, so as usual, I called Jaydon. She is always so pleasant, so cheerful. And each time she puts a basket together for my granddaughter I get the happy call thanking me for remembering her. This time I asked Jaydon to include some small gifts that could be shared with her KLife group. What a hit, they loved the funny cards, and because Jaydon suggested early delivery, it was easy for my granddaughter to share with her roommates and KLife group.
Thank you for having such a sweet, responsive and thoughtful employee. I hope you appreciate her as much as I do.
Norma Reni, Independence, Missouri

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Nikole February 7, 2017 at 1:09 am

To whom it may concern,
I just moved to Milan Illinois. Today I went to Hy-Vee to eat breakfast and do an assignment that was due as I have not gotten internet hooked up yet. The wifi didn’t work. When I asked/informed an employee of the issue they proceeded to tell me that in her 3 years of working at the location it has never worked. Now I am currently back at Hy-Vee after work grocery shopping and I get to the checkout line and apparently the whole system went down. I have been standing in line for 15 minutes and mind you this is at midnight. What is the deal? These issues need to be resolved. I have been a loyal Hy-Vee shopper for many years and I have never had so many issues with a location before.

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Samantha January 30, 2017 at 12:19 pm

Who would be contacted to suggest a kids jungle gym like Eagles Nest or Edinburgh in the old Terrace strip mall. It would be great for families in Robbinsdale, bringing families to Robbinsdale and it would make great money. This is the future Robbinsdale location.

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David Chartrand January 28, 2017 at 5:34 pm

My complaint regards an assist mgr at The Narket Grille at HyVee #2 store in Olathe, Kansas, on 119th Street. She was identified to me as Tammie Remington. I am a musician. I dropped by the Market Grille this past Monday to pick up a paycheck for a gig I performed at the Grille the prior week. I entered the Grille in mid-afternoon and was immediately accosted by Ms. Remington in an manner I can only describe as enraged, hostile, hysterical, and publicly embarrassing to me in front of other customers. We had to call the store manager, Mr. Gorman, to coming to the café and calm down Ms Remington, who by then was screaming “get out on my restaurant! Get out or I’m calling the police! ” I am not kidding. I do not know this woman. My music booking at the Market Grille the prior week had been handled –and the fee approved — by another manager. She was not involved in the arrangement in any shape or form. The best I could gather from her hysterical rant was that she she normally books the music acts and was livid that someone else on the staff had booked me without her consent. (I had been hired at the last minute to substitute for the regular musician who was sick that day). You can imagine my dismay and humiliation at this woman’s alarming outburst. My two-hour gig had gone quite well. The customers and wait staff were most gracious. My tip jar was full. I had a wonderful time. Ms. Remington ruined it all. She was not even on duty the day of my performance. I am a long-time customer of Hy-Ver with a high profile in my community. HyVee enjoys an esteemed presence as one of our town’s cherished corporate citizens. There is little doubt that the company’s otherwise stellar reputation was tarnished by this woman’s public conduct last Monday inside the Market Grille. I am writing because the last thing she screamed at me (before her boss intervened) was: YOU ARE BANNED FROM THESE PREMISES! YOU MAY NOT COME INTO THIS RESTAURANT AGAIN! (A young female customer at the bar witnessed the incident; I have her contact information). Surely this is not how HyVee wishes its employees to behave, regardless of cirXXXXstances. I look forward to hearing back from HyVee management to assure me this bizarre incident was atypical and that someone will ensure it doesn’t happen again, to me or anyone else. Thank your for providing customers an opportunity to share our HyVee experience. — David Chartrand, Olathe, KS. Journalist, musician, newspaper columnist, adjunct professor, and lifelong resident of Olathe, Kansas. My email is davchart at icloud.com

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Sharon L shorter January 26, 2017 at 11:55 am

Hello HyVee I am writing this because my son been working at Hyvee for 3 years in Davenport Iowa he was terminated this past Saturday for eating for free this was his first real job that he has had and I thought HyVee was the people to help build young people up I’m saying rules are rules but it was so sad to see that my son had lost his job failure to pay for his food even though everybody in the Kitchen East for free and that I have seen customers come in and eat off the buffet bar as and taking a donut a brownie or something off the bus buffet bar on Sunday buy a head person actually telling them they can try that on the bar I have seen management walk by the bar and take a cookie off of there and try to food as well and they didn’t pay for it for me saying that I feel that you guys should not be firing be showing people in the stores if you were here to help build them up there’s always things of retraining them suspension writing them up or something I just feel like my son has work three years for nothing they trusted him to drive and do catering and anything that is needed in HyVee for his job he has done it my son is very respectful young man never been in any trouble and his life his first real job that he has ever had. It is just so sad to see this happen to him I know that as a young man young woman we have to step up to our responsibilities and consequences are taking an action like this but like I said I just feel that when a child young man young woman coming into a store or workplace I feel that the workplace should try to do something different than just firing people it wasn’t like he was sticking things in his pockets he wasn’t going in the cash register taking money out he honestly would just eating a meal for two they had one camera because someone did tell on him and pointed out that he did not pay for his meals I understand you guys his policy but as a parent of my son and other kids something else should be done they say he was stealing but I don’t consider that a stilling still in his when you’re sneaking items out of the store shoplifting doing things that you know that you’re stealing or being a theft my son is very hurt by this but I explained to him things happen in life and you learn from your mistakes my son is on the honor roll at Black Hawk College dean list on the d-list I should say and works hard study hard good kid a member of the church third Missionary Baptist Church Royal Neighbors volunteer I mean I can express how outgoing he is and then my understanding is that there was a lady at this Davenport store that was still in coffee but they moved her to a different department why couldn’t do some with my son after 3 years he makes a mistake and he gets fired and not only that HyVee throws away so much food per day just because it a sit on the bar too long or it wasn’t made up right or something or just a waste why can’t they eat it for free instead of throwing it away there are so many people hungry in this world each day and HyVee got the nerve to fire someone because that ate a meal for free and all the food you guys throw away each day that makes no sense then you charge them 5 – $6 for a meal which is okay but like I said you throw away a lot of food per day I feel like if there’s food to be wasted all employees should be able to eat what’s left in the kitchen they’re preparing the food each day and they’re they’re setting it out they know what goes in the trash they know what not go some trash I have seen HyVee employs test their food and eat their food after making it but my main concern is stop firing young kids and other staff at the store if they’re good workers reliable workers write them up suspend them four-day I don’t think no one needs to lose their job hardest time is today everybody needs a job and the mistake is always made but I understand if you catch one of your employees on the camera stealing candy bars put them in their pocket stealing money out the cash register or anything like that a real Thief yes they need to be fired but to eat a meal and Fire and Fire a person after three years that is sad that is so so sad

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Becky Leach January 16, 2017 at 11:04 am

What on EARTH has happened to the Produce Department in the Cherokee, Iowa store? It’s been going downhill for months–but yesterday was the worst so far: slimy leeks, squash so bruised they looked like they been in a brawl, rotten oranges, disintegrating cantaloupe, yellow and limp parsley, and boxes of lettuce SO wilted and rotting that they had compressed to 1/3 the normal volume! Disgusting and unhealthy. Produce is not a “shelf stable” item! If it doesn’t sell quickly, you MUST replace it.
My daughter said that last week the parsley was all limp and rotting, so she asked if there was any more in back. The clerk brought out a big box of nice, fresh, green parsley, and my daughter selected one. The the clerk then RETURNED THE GOOD STUFF TO THE BACK, and left the garbage on the shelf. Yesterday, when I took the box of composted salad greens to a clerk and suggested they remove them from the shelves–they were a health risk–I got no response whatsoever; just a blank stare.
Produce past its prime is pointless: all the nutritional value is gone. I bet you could find fresher vegetables and fruits in the dumpsters behind better run grocery stores.

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Alvin January 5, 2017 at 3:22 pm

I have had nothing but trouble with my hyvee drugstore. The pharmacist is nosey and just plain mean too me. She consistently wants to know about my health conditions and has refused to fill medications. I feel that she tries to act as my doctor I would go to another drugstore but my insurance pays here and it is close by. As you can tell I have many health conditions. I do not feel that I should have to explain myself. I entered a complaint about her and her boss went straight to her and all it did was make it worse. Every med my doctor sends in she has to talk to him about it. I see my doctor before every script is wrote. I do not understand. I understand that she has a license and has to worry about that but treating people horribly has nothing to do with that. Every time I leave the drugstore I am in tears or near tears. I thought when people entered this profession the needed social skills. I have also tried going to cooperate but just keep getting led in a circle.

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anonymous December 20, 2016 at 12:56 am

I am currently employed with the Grand Prarie Hyvee in Peoria IL store number 2. I find it rather comical that I work in a store where the Manager of GM cheats on her fiance, who also works at our location, with the Perishables Assistant. As a part-timer I see them both wasting time day in and day out in her jeep, by the dairy cooler doors near the stairs to the roof, and also in the drugstore bathrooms. HR has even been notified, but since Salyna is a close friend she has decided to not get involved. I have spoken with my parents over and over about this situation and it is absolutely wrong in all directions. My parents are insisting I reach out to somebody at corporate. Please look into this issue, because I truly enjoy working for this company and consider myself a HyVee lifer.

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Margaret W November 24, 2016 at 1:32 pm

I would like to speak to someone in corporate about getting items in the store where I live. I’ve gotten nowhere speaking to the store near me and clearly they’re frustrated now with me, but I can’t seem to get an answer that makes things clear to me on WHY, in 7 months of requesting, they STILL don’t have this item in the warehouse. I’m beyond frustrated with this company.

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Rivas November 13, 2016 at 9:57 am

Also trying to find out how to email the corp. office is impossible with your stupid site!! All it does is take you in circles!!!

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Rivas November 13, 2016 at 9:55 am

We have lived in Pleasant Hill for 23+ years and have always shopped Hy-vee. We have been so disappointed in the produce!!! I have had to take back melons,grapes,berries,etc. because they are moldy or gross inside! The “fresh” lettuce is always always wilted. We go to buy frozen Hy-vee California Mix they NEVER have it in. I have asked for more Veg and vegan items no change! They used to carry Earth Balance vegan butter now no longer carry it! So at this point we have to drive to the next town in Altoona to get the items we need cause our store doesn’t seem to listen. And I know my husband and I have talked to the manager about our concerns. Cause trust me I’m not the only vegetarian living in Pleasant Hill. I’ve even had to resort to going to Walmart to get my food at times. Someone needs to look at how much non meat eaters spend on food and adjust accordingly!!!!

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Al Ameling November 10, 2016 at 10:27 am

Ex Hy-Vee shopper, because of Hy-Vee selling rotten meat.
Purchased value pack of hamburger10/30/2016. After arriving at home, I went to cook the meat purchased at Hy-Vee and the center was rotten, ruining our planned supper. Called the store to complain. The manager on duty offered to drive a replacement out, it was too late, we had made other arrangements. He agreed to send a $50.00 Hy-Vee gift card, which was acceptable too me. I waited until 11/09/2016, no card, no call, nothing. Called store dealt with Ryan Parker 11/09/2016 who apologized to me for not contacting me after first complaint and so I had to complain a 2nd time, poor customer service, this manage needs replaced.
He was trying to tell me the meet was short of air, it was setting in the air 20 to 25 minutes, no change. I have eating meat for 50 plus years and that meat was rotten and Hy-Vee was trying to sell it. I have been a loyal Hy-Vee shopper for over 25 years and I have never purchased meat like this from Hy-Vee before. One Hy-Vee represents all Hy-Vee’s. By-the way, the day I purchased the rotten meat was my second time in that store that day, never again.
I will be reporting this to the health department in Des Moines, IA. I have pictures to show the rotten hamburger.

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Travis Oliver October 25, 2016 at 7:25 pm

To whom it may concern, I was terminated two weeks ago for a misdemeanor that happened 18 years ago in high school. I went to work at hyvee 1035 and was promoted after a year. Before accepting employment I informed them of my background and was told it was fine and that I was hired. 1) It was a misdemeanor.2) nothing in the handbook about oriir offenses.3) there are multiple felons at this store one of which was my replacement. 4) others whom were arrested at the store have kept their jobs. 5) was told that they didnt want customers thinking that hyvee employed criminals, however my only review from a customer was a 100% satisfaction survey. Doesnt sound legal, but I will let the attorney and dept of labor figure that out.

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Anonymous March 6, 2018 at 12:15 pm

They employ perverts why not felons?

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John & Chris Locke September 30, 2016 at 9:06 pm

To whom it may concern!!!
We have long been supporters and advocates for HyVee, beginning many years ago in Maryville, MO, then Blue Springs, MO and now Springfield, MO!!
In anticipation of HyVee coming to Springfield we expressed to all our family, friends, and co-workers in the Springfield School District what a fantastic store HyVee is and how they will love the people there!! That they will never want to go to any other store once they go to HyVee!! Needless to say, we were responsible for a great many of your customers trying your store! We have had so many people tell us how glad they were that we told them about your store….
Ten months ago we moved to the Branson area, about an hour away, and once or twice a week we drive back to Springfield to shop at HyVee and see the people there who make us feel so at home! Having said that, You know as well as anyone your employees, starting with the manager, are the reason we all keep coming back!!!
MIKE HOPPMAN and the people he employees are the the reason we feel so much at home and wanting to go back!!!!!!!!!
For what ever reason Mike was taken from our store,
I have had friends call and tell me they left their groceries on the counter when they found out Mike was gone!! Many have said they are not going back.
We feel badly for your company as you are loosing a man who any company would be blessed to have in their service. Mike is completely devoted to HyVee, to his store, his people and always his customers!!!
Springfield is a different town in that it is a small town atmosphere with a big population so we small town people in the midwest take it to heart one of our own!!! Mike and his family are a significant part of our community and we do not understand this happening to them!!!

We certainly wish Mike’s replacement good luck…. he’ll need it!
Like many others we feel badly for the remaining employees.
WE WISH MIKE ALL THE BEST AND A COMPANY WHO DESERVES HIM!!!!!

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Nakisha August 17, 2016 at 11:05 am

I worked at hyvee in grandprarie in Peoria I’ll for a year now back in April 2016 I got my finger cut by a broke slicer so bad I had to go to the emergency room time went on I was constantly harassed by Helen Gaines deli manager hours were reduced belittle and retaliated against but I just did the only thing I know to do was to tell Selena and Noah but nothing happened they just took her side long story short it maybe was a setup because na I’m fired how can you put so much hard time and dedication into a place and then get fired from some where you love so now I call head quarter to speak to CEO no answer so I left a message so now i call my lawyer. More money and I even told Noah I would drop the lawsuit just give me my hours but he wants to take her side too talkin bout I’m not capable of ding my job right who does that as a store director I’m calling equal opportunity employer and going to unemployment office they got me messed up

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Tina Sullivan July 1, 2016 at 8:36 pm

After spending over $13,000 per year at our local Hyvee, I just realized the Hyvee employee manual must be Gone With the Wind, with particular emphasis on Rhett Butler’s final line. It has taken me awhile, but yes, I finally got the message!

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Steven Eull April 3, 2016 at 1:56 pm

Being at Hyvee is the perfect place to work and all the coustomers and managers, employees are very friendly to me. I can’t be any more excited to coming in to work with all you. Trie to protect from club is complete with Hyvee I want all coustomers to know that they don’t go there. let’s trie to keep bringing more coustomers in as we can. for now makes me very happy to see all cars are at Hyvee and not club foods

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john March 24, 2016 at 3:47 pm

Hi hy-vee bosses I work at hy-vee in Peoria 2 its a great store and love my job but over the last 3 weeks in the kitchen I have seen alot of thievery of time by management them showing up late and then not doing anything but eat and make burgers for each other, I watched one manager take the van to go to Peoria 1 and was gone for 2 hours which is a 10 min trip came back and laughed about it, watched another manager that lost his license get picked up by the company van by other managers on many occasions while they are on the clock, the same manager I watched him cuss out a employee because he called him out about not putting correct prices out on the hmr case, all you have to do is watch the camera for 3 weeks and you will see what I am talking about, I may lose my job because I been calling all these people out on a daily basis but I like my job and my coworkers I did like the management until I started seeing this thank you for listening and hopefully you get this under control at least for the other employees and the budget

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CCL March 11, 2016 at 4:40 am

There is a HyVee on South Minnesota Avenue in Sioux Falls, SD that by far exceeds the most worthless horrible poor excuse of worthless service then any store. Many many things have happened. My wife was made fun of because of skin color a few months ago by a store employee named Kate. Then this same Kate through the rewards card in our face and said to wait until she is F-ing done checking items to give it to her. That was one incident. Then we were over charged TWICE at different times for items. Then today was the last straw. They got these new WORTHLESS plastic bags and three of them broke. Milk and glass ALL over the place in our driveway. This store needs shut down or this poor excuse of a manager needs fired.

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Anonymous January 25, 2016 at 5:58 pm

******HY-VEE READ THIS!!!!!!!******
Moline on the avenue in Moline, Il needs some major adjustments. I used to work there and it was great when Charm ran things but after he left I quit cause the new management is god awful. I can’t stand it anymore. Whenever I go in there, there’s always an employee getting belittled. Telling them they’re lazy and stupid. This is UNEXCEPTABLE. Nobody should EVER be treated this way, especially when the company is supposed to be employee owned. I think it’s very unprofessional when they’re saying all of this in front of customers and even yelling at them. I shouldn’t be trying to shop and hear managers yelling at their staff. YOU NEED TO FIX THIS ASAP OR I WILL MAKE A HUGE DEAL ABOUT THIS.

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Mike miller June 28, 2016 at 6:27 pm

Thank you. But we do not care.

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Anonymous March 7, 2018 at 1:19 pm

We know 🙁

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Bob January 21, 2016 at 9:59 pm

Josh grimes in Windom minnesota need to be fired and so does the assistant manager named glorife they run the windom store like a slave shop and constantly put employees down in front of customers to me that is disrespect to the employee and the assistant Manager Terri is not much better she is constantly getting on employee about nothing 2nd assistant Manger Anna let the power go to her head since she got promoted and treat most of the worker like crap I thought hyvee was suppose to be a great place to work from my perspective it is the worse place in the world and I know there is employees that don’t want to work as courtesy and Josh won’t move them to a different department and he treat hardworking employees like they are pieces of crap and kisses the butt of lazy employees like Jon osher I highly doubt anything will ever be done about any of the problem at hyvee on tenth street in Windom minnesota so I don’t know why I am even complainin about anything I guarantee I will never see a a head guy in hyvee doing something about the problems or they will all just be covered up like everything else does in the store

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upset customer January 20, 2016 at 5:56 pm

could not charge a 5.35 prescription to my account as I owed 53.99 on the account. The pharmacist indicated this was a decision by corporate office, and gave me the number to phone. I was given a 500 credit limit on my account so did not understand why the account had been suspended. So I called corporate and was told it was like a credit card. Well if you do not pay off your credit card balance each month they do not suspend your account you get charged interest. Made no sense so sent email to corporate office explaining the situation. Got an email back telling me the local store manager would call me. What did the person answering my email not understand that it was a corporate decision not local. It is a good example of a corporation passing the buck. I spend between 300 to 500 dollars a month on groceries. I will no longer shop at Hy-vee and will be moving our prescriptions also. it is sad that they do not employ people who can read, and actually understand an email. Corporate means office in Des Moines Iowa not my local store.. I will be going to our local Fareway where not only are the prices a dollar cheaper on same item.

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joe January 15, 2016 at 12:37 pm

the Store director in Silvis IL (Jim Blizzard) needs to be fired or relieved of his duties. that guy is a complete and utter a’hole to his employees. They are treated like slaves so they can make him an extra dollar. Why…oh so he can keep taking family vacations. maybe he should go on a diet and stop eating Twinkies. When the weather was bad a few weeks ago (icing / snowing / windy) he wouldn’t let all the depts close early, why Jim? so they can make you an extra dollar? you know, had anyone been in an accident because of your piss poor decision making on making them stay open. you would’ve been sued and lost your job.

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jessie February 16, 2016 at 2:45 pm

I’m having issues with new transfer. I transferred closer to my home. And the first thing these children do is start problems with me and lies an rumors. No One is doing anything about it. I work my butt off for this place an I’m the one who got in trouble. Wrote up for lies.because I’m new and they beleave them over me…I just started there 3 weeks ago. They don’t know me. They don’t k ow my life. But they can threaten to kick my butt over nothing. an get away with this. But I get wrote up and sent home.because of 3 people who I guess don’t like me. Because why??????? No clue they don’t like me. Stupid children’s games..one thing Hyvee is good for hiring children… Love working there…DRAMA mad nothing is being done about thing like this harassment in the work place.proble get fired for this..but I guess they’ll have what they want drama teenagers.I will never step foot in there door again neither will my family or friends after I get fired for posting this. There rude customer service not only is rude to me but also to my husband an brother

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Abbi January 11, 2016 at 2:51 pm

The cashiers working the morning shifts at store #2 (135th & Antioch) desperately need more training. They are ridiculously slow at ringing everything up and it’s beyond irritating. Every single item is picked up with both hands, looked at then scanned. I’m a busy person as most shoppers are these days and I like to get through the check out experience quickly. I spent $317.93 this morning and instead of “thank you ma’am” I got “wow did you get this all in one cart?” Do you see 2 carts, then guess the answer is yes. I don’t need the snotty attitude. Yes I buy a lot of groceries, so what, be happy I’m at your store so you can have a job because there’s a lot of other grocery stores around that I might start choosing to shop! And I’ll add that the morning cashiers aren’t teenagers, they’re older men. And don’t get me started on the sacking, it’s not rocket science gentlemen.
They need sackers in the mornings so badly because the cashiers can barely handle the scanning.

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linda January 10, 2016 at 8:52 pm

the bakery manager at the HyVee store in Fort Dodge Iowa harasses teenage girls about their sex life if they’ll be getting any over the weekend or if they got any over the weekend upper management all the way to the corporate office approves of his behavior the employees at the store have nicknamed him horndog

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Attorney January 1, 2016 at 10:17 am

The new HyVee in Olathe, Kansas around 151St. Must hire mental patients and criminals. Some find ways to be abusive. One of the male employees kept bothering us about our purses. Two female employees called me “baby” and “girlfriend” in a very rude manner. They behave like stalkers and rapists. We witnessed one employee hassling a woman at the checkout after she(female employee) couldn’t get us to react to her, this was at night. Something’s very, very wrong with them and some customers too.

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Lisa Hughes December 11, 2015 at 12:09 am

i worked for Hyvee in Gladstone Missouri for many years. In 2008 I began to show signs of some thing neurologically wrong with me. Walking, balance, grasping became an issue. I had many tests MRIs and hospital stays. I have damaged nerves and neurological problems from what they think is me going through blunt force trauma to head and neck at the hands of my husband. Some years of abuse but the abuse became worse. My ex husband who remarried and also was abusive to his second wife and was arrested for domestic abuse on his fiancé works for Hyvee now on 64th in Kansas City. I will not release a name except through private email but the store director knows of his issues as he is parole but working as a manager at this store. I was shocked to scroll through Facebook and see a picture of him announcing their new disability cart. This man of all people should not be the one in the picture. I am disabled thanks to him and it’s an insult to any disabled person. Those within his store and those I have worked with at the Gladstone store are aware of the abuse that I suffered. I have asked the store and now asking you to please take to photo down or replace it with a different manager in the picture. Please have some respect for the disabled and myself a long time former employee

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Pryce October 29, 2015 at 7:37 pm

Where was your headquarters before DesMoines.

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Keith Jackson October 23, 2015 at 3:27 pm

To HyVee Marketing Department,
We won the FAA Grand Champion Market Hog in the contest held on WHO Radio.
First, I want to thank HyVee and WHO for all the great things they both do for Iowa. We have been a fan of WHO for over 50 years and shop regularly at our new HyVee here in Ankeny. We especially want to thank you both for the pork we received in the contest.
That being said, I wanted to take this opportunity to express my views. I know HyVee wants to make a positive impact on the community by their great customer service and continued support in many events and activities in the Des Moines and surrounding areas. I think they missed the mark with this contest.
This is Iowa, not New York, Los Angeles, Phoenix or Miami. Why weren’t the winners of this contest given the opportunity to say how they wanted their meat processed? Iowan’s, for the most part, know a little about the different cuts of meat and what they like. My wife grew up in the grocery business, her father owned several stores in Des Moines and then branched out to smaller towns. They were in the business for over 50 years, very successful. We think it would have been a nice gesture to ask the winners how they want their meat cut. I realize it’s about money, everything is these days. We’ve had a hog processed and it wasn’t that expensive. My wife has the advantage of knowing what cuts and how much comes from a hog. We’re probably in the minority on that, but it would have been nice if we had the choice.
Seriously, how many people would really want over 50 pounds of ground pork, and NO BACON or LOIN BACK RIBS! We would have loved to have at least a little bacon. It costs less to slice bacon than it does to bone out all the fresh ham which is a hands on process, I know, I’ve watched my wife bone out ham, and whole pork loins. I don’t even want to think about how the beef was processed.
It seems that was the easiest and cheapest way to process the hog. We got no Sirloin Roasts, no Boneless Loin Roasts, and the number of pork chops just doesn’t match up with what normally comes from a whole hog.
I do believe that if you asked each winner how they want their meat processed, at least 80% of them would say, “I have no idea.” So you could process it any way you like. I still don’t know who in their right mind would want that much ground pork and not even 1 pound of bacon. There are those who know meat and would appreciate being asked.
I was even tempted to go back to the store and see if they would trade some of this ground pork for at least a few pounds of bacon. It wouldn’t be the same great fresh bacon, but a lot better than all that ground pork.
I think this was a very poor decision for HyVee Marketing to make and I would ask that you reconsider how you handle next year’s contest.

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Ron Wagner June 26, 2015 at 4:21 pm

I live in Jefferson City, MO and I got know the store manager “Rod” is his name. We both have discussed putting up a flag pole to show our American patriotism for all of us. I think this would be very much appreciated by all in Jeff City. THANK YOU–Ron

c appreciated .

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Terri Lyons February 12, 2015 at 5:30 pm

My name is Terri Lyons, I recently was employed at your Dubuque #3 store. When I applied at Hy-Vee in April 2014, the online form asked if I had been charged with anything other than a felony and in parentheses stated that if the violation has been deferred, dismissed or discharged do not include. Since it has been almost 9 years since I have had a conviction I didn’t include it. I went through 3 months of training, a 6 mth review and a raise, I truly enjoyed my job, loved being busy. I had not given a thought to the question on the app until one day I am called up to the store manager’s office 7 1/2 months after I started and was asked about my past. I answered him honestly and was fired. These charges are 9 yrs old, I have done sooo may volunteer hours, I still on occasion mentor with the Jail and Prison Ministry, I have talked to groups at the Dept of Corrections and run a group called Winner’s Circle for others just being released and having problems coping. I didn’t intentionally mislead anyone, was never questioned and assumed that if there was a problem it would have been addressed by the background check that I signed a release for on the bottom of the app. The only reason it was brought up was due to a customer talking to an employee who reported it to Jim. When Jim did ask, I was honest but they still had not even bothered to run a background check instead he went to the Iowa Courts Online. This site includes charges that were dismissed, child support orders, any type of activity with the state so mine looks long. There is also someone else in Iowa who has my name and her charges came up as well. I am wondering if I, or my performance, had changed in the two day period between knowing and not knowing I had once been a felon? Then after I was let go my picture was taken off the Manager wall, put criminal in red marker across it, framed and hung for all to see. What exactly is required to move on with my life? I have done nothing but help others and try to give back, this charge is from 2006. I discharged, did my time, I still try to help others who have fallen. When hired I was told that at Hy-Vee they try to do the right thing for the right reason and I thought I finally found my place because it is what I have been doing since 2006. There is a Second Chance Act signed by President Bush in 2008 that is supposed to prevent discrimination in this case but it seems that Hy-Vee isn’t really interested and I don’t even want to start about the violations regarding the “criminal” picture that was posted for all to view. I know for a fact that I am not the only person working in that store that has a criminal past, I am just the only one they fired for it.

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CGrant May 18, 2015 at 9:26 pm

I would contact the Department of Labor on their website.

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Lisa Hughes December 11, 2015 at 2:30 am

My ex abuser who is on Parole and who domestically assaulted his fiancé and was put in jail is STILL a manager even after all that while he worked there. How does he still have his job? I have no clue. Definitely seems unfair to be fired for a felony that was that far back.

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a long time customer December 29, 2014 at 2:12 pm

I just called the Hy-Vee drugstore at store number 1064 on Edgewood Road in Cedar Rapids. The employees answered, “Hy-Vee drugstore”. I asked, ” Who am I speaking with?”. She responded with, “Who’s this?” How rude! It turned out it was Tiffany, one of the pharmacists. It’s OK to answer your home phone demanding who you are speaking with, but not a business phone. She must be lacking in social skills and would benefit from telephone etiquette lessons. Perhaps she should answer, “Hy-Vee drugstore, this is Tiffany, how may I help you?” It would sound more professional and promote/ incorporate /utilize that “Happy Smile In Every Isle”.

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Pat Levene December 4, 2014 at 1:37 pm

Hy-Vee on 96th and Q in Ralston, Ne. did a big re-model job. So we had to live through all the construction. Now they are done, their customer service has gone out the window. I keep going, but after five times not being asked if I wanted a carry-out, I guess I will travel further and always go to Fareway. Today I wasn’t asked, so I asked for a Manager. She just happened to be there. She was the one sacking my groceries!! These are not just one bag trips, 6-7 bags each trip. When You talk to the store director, he says “Well we have a lot of new young help.” I was young once too. I would not have kept my job, if I did not do it. I guess times have changed.

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Dan manos September 30, 2014 at 4:14 pm

Get your XXXXX of my Facebook…

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David Worley September 22, 2014 at 8:31 am

So if your headed to HY-Vee in Jefferson city be warned that the cart pushers are being STUPID! Do not park where your car will get hit by them as they push their little carts back to the store front. They tend to get ten to twelve together and get them going to speed and jump on, or push hard and let go of the carts. Dangerous for all involved. If you do not want your car or truck scratched stay away from the close in areas where they push those carts. Thing is I stopped one kid and read him the riot act made him get the other kid and tell him in the store front where I could see them talking. Right after their talk the second kid went to get 6 more carts and as he got to the storm drain he pushed hard and let go of the carts. Horsing around like this can cause so many bad things to happen. I stopped him in the middle of the lot area directly in front of the main doors and CHEWED HIS ASS. Then a customer reported that someone was getting chewed out. The young wet behind the ears supervisor came out and walked right by my open window, stopped the kid I just made a snack of and said hey someone said somebody was getting chewed out, here in the lot, the kid glanced at me and said, yep that guy, I had gotten out of the car by now and was leaning over the top glaring at them and said hey you! He avoided me, I know because several customers looked at me, he sped up and kept going into the store. Now The service is getting worse and the food more expensive. Finding it hard to have a reason to go into your store. Up until the last year I had no choice where to shop. I had no car. Now I do and your about to loose a customer and if not corrected I may go to media about all the numerous problems I have encountered. From you people selling so called fresh chicken that was past its freshness , really I get it home, after walking a mile! to find it is slimy and rotten, to getting fried chicken that was not worth feeding the dog because it set in the bainmarie to long and was given the stale rather than fairly freshly cooked. Not asking for much just what my customers wanted of me and my own restaurant. I normally go in the store 2-3 times a day for various reasons from meds (never have problems there), to food, to paying bills and mail services. You know a lot of older people shop there, I would hate to see some frail little old lady like my Mother in law, get hit by 12 to 15 carts because some kid thinks it is ok to ride those carts like I see a lot! Or some kid push the carts hard and let go. The cart pushers should have complete control at all times. With the grade in that lot they should have a long dog leash attached to front cart and tied to last cart so they do not come apart. Even Wall-Mart has this in place. even with a machine they hook up. If I do not see something done soon I am going to sit and wait and video these actions and anything else I can dig up like rotten chicken and take it to news media and the internet. Tired of this type of shenanigans going on. Some elderly person that has a reduced sense of smell ot sight gets the rotten chicken and fails to cook it all the way could die. Weakened immune system of anyone could die from it. You know fresh chicken is safe if cooked proper but rotten chicken can not be made safe because of the toxins released by the bacteria that exists only after a certain amount of time. I’m so close to calling corporate offices over this and everything I have writ here. OVER The TOP PISSED. Crap / this has been going on for years. I keep coming back because I feel mistakes are made by everyone. This is clearly still going on because the supervisors at night would rather play, Or are to young and immature to have the jobs they hold. Always seems to be the late shifts. you have older folks supervising during the day and the GM is there so the play is held to a minimum. Maybe he or she needs to spend some time working other shifts, if he/ she does then it is known by the players and should be a surprise. CRAP I get more pissed the more I write. I’m going to let this go now. I’m only available by e-mail my phone is at work with my wife and she cant take calls. I know you will get back to me soon. If not I will bring it to the store. Everyone will know because I will take to media myself!

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John Simmons August 29, 2014 at 8:03 pm

Today I was at the HY Vee at Shenandoah ,Iowa. I saw the ad on TV advertising if you purchase any chicken it would be 1 cent per gallon off gas per piece. I purchased 6 pieces of chicken from the deli and was expecting 6 cents credit on my gas saver card. I didn’t see a credit on my receipt so I asked the clerk and was told they were not participating on the fuel saver for purchasing chicken.. WHAT???? Seems like that is false advertising to me. When I see a HyVee advertisement on TV advertising this, I assumed it was all of the local HyVee stores in the area, guess I was wrong,however I feel this is wrong as your advertisement was deceiving . Guess I will look elsewhere for my grocery shopping

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george kaucher July 27, 2014 at 8:58 pm

i want to know why every time you have a pepsi promotion or sale there is never enough 24oz six pack on the shelf?? my wife was just in the hy-vee in davenport iowa on north lincoln and locust street and asked the manger of the store if they had any in the back room and he was very rude and said if none on the shelf we don’t have any. other employees before have went to the back room and looked and found some. this is very unacceptable for a store manger. he needs to be there for the people and not just a job. we are very unhappy about this situation and something needs to be addresed here.it is always the 24 oz of diet caffeine free that there out of. someone needs to make sure they have enough for these sale prices. pepsi has a plant right here in town no excuse and they deliver everyday. thank you. george kaucher XXXXX west 13th street davenport iowa 52804.

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Arlene S July 1, 2014 at 10:56 am

Just had a “slip and fall” accident in our home town with injury to leg and neck. Received a letter form their insurance agency telling me, ” That was unfortunate for you, but we investigated and found no wrong doing by the employees, sorry, take care of the doctor bills yourself”. Really?, Really?, Since when does the company put the responsibility in the hands of employees as far as safety of shelves, isles, liquids left on floors. The employee still works for the company and ultimately the company is responsible.

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Alan Boese May 25, 2014 at 5:21 pm

This is about the hyvee in mt.pleasent iowa.from 2 now X customers .we car pooled and brought your bottles in we each had your limit.the rude customer service person said since we road together they only would take bottles from 1 of us.so mutch for car pooling.the twelve dollars we got didnt hardly pay for the gas.it was a 40 mile round trip!and all the bottles came from that store..so I told them they just lost 2 customers.they didn’t seem to care.so F hyvee from a 57 year customer!

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sonny d. July 6, 2015 at 8:53 pm

Iowa Code chapter 107.8(5) states that all dealers must take 120 containers per person per 24 hour period.

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Randy S October 22, 2015 at 4:27 pm

Most hyvee stores will only do 20.00 or 25.00 per DAY (24 hours) and the gas station and WILL NOT TAKE CANS OR BOTTLES. they ALWAYS direct you the main store unless its just a few cans.

120 in cans = 60 store the stores doesnt even follow the state laws.

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Loretta Rhoads April 15, 2014 at 4:30 pm

My name is Loretta Rhoads, XXXXX N. Sheridan Ave., Grand Island, NE, I have been getting the Seasons Magazine in the name of Lucille A Weber. I would appreciate it if you would change that to my name. No Lucille Weber lives here. I sent a message back in January and they told me it would be corrected. Thank you in advance. Loretta Rhoads

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Dan manos September 25, 2014 at 3:57 pm

Please,don’t leave your advertisement on my Facebook.

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