Harry & David Corporate Office - Corporate Office HQ

Harry & David Corporate Office

How would you rate your experience with Harry & David ?

[Total: 5    Average: 1.8/5]

Harry & David Corporate Office Address

Harry & David Holdings, Inc.
2500 S Pacific Hwy
Medford, OR 97501

Contact Harry & David

Phone Number: (541) 864-2362
Fax Number: (541) 864-2194
Website: http://www.harryanddavid.com
Email: Email Harry & David

Harry & David Facts

Founder:
Date Founded:
Founding Location:
Number of Employees:

Harry & David Executives

CEO: Craig Johnson
CFO: Michael Schwindle
COO:

Harry & David History

Harry & David is a premium food and gift producer and retailer.

Harry & David was founded in 1910 when Samuel Rosenberg purchased Comic Pear Orchards in Oregon, naming it Bear Creek Orchards.

In 1914 Rosenberg’s sons Harry and David took over the orchard after completing their agricultural degrees at Cornell.

The brothers sold the pears in Europe until the Great Depression made it too difficult; they then began to sell their pears in the United States.

In 1934 the company began to sell pears by mail-order and in 1937 introduced the “Fruit of the Month Club.”

In 1946 the company incorporated under the name Harry & David.

In 1972 David’s son David H. Holmes was president of Harry & David. He created Bear Creek Holding Company as the parent company to Harry & David. Bear Creek went public and remained public until its purchase by Nabisco in 1984.

During the 1990’s Harry & David expanded its retail operations, opening more than 119 stores.

Today Harry & David sells gift baskets filled with gourmet foods, most notably its Royal Riviera Pears, Moose Munch popcorn snacks, and Tower of Treats gifts. The company also sells fruits, flowers, gourmet specialties, and wine through 50 stores in 25 states.

Harry & David FAQs

Question 1: What is the phone number for Harry & David?
Answer 1: The phone number for Harry & David is (541) 864-2362.

Question 2: Who is the CEO of Harry & David?
Answer 2: The CEO of Harry & David is Craig Johnson.

Question 3: Who founded Harry & David?
Answer 3: Harry & David was founded by in .

{ 8 comments… read them below or add one }

Nate Sunday December 28, 2017 at 3:55 pm

We ordered a basket for my brother in NC on Nov. 26th, we were given 7 (yes7!) different delivery dates but on the 23rd we were told it was “out of stock”. My brother was a active Marine for 26 years and we are very proud of him, fought in in gulf many times and away from home more often than not. Both my wife and I spoke with and even have in writing how the issue was resolved only to have the day before Christmas told “only God can help now”. We had been a customer for 25 years(look it up) but never again. Don’t expect a response since either this company lies or is incompetent. Omaha Steaks came through for us and got a package in 3 days to my brother. Order 1030923494 if you give a damn!

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Lorraine Feliciano September 17, 2017 at 9:43 pm

Hello,

I received a H&D Gift Basket two days ago. It contained Rivera Pears and jelly and cheese. One of the onion jelly was open and leaking on the cheese. I called H&D and they said they would replace the 2 items.

Now it is two days later. I cut up the pears and all of them are rotten in the middle although they look beautiful on the outside. I just called H&D again and told them to reimburse the sender. They will cancel my initial replacement for jelly and cheese. I wished to send pics of fruit as I am sure I am not the only one who this has happened to, and it would be good for you to know what caused this (handling / transportation issue). Customer service was not interested.

I have ordered from Harry and David for years and am very disappointed in the quality of your product and your customer service. I advised customer service that we had 2 young people pass away in our family and that this was a sympathy gift and they f/u with trying to send me more product and not at all interested in solving the quality problem.

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Sheila May 9, 2017 at 6:47 am

I called H &D and spoke to an agent about the Mother’s Day gift of the month. I was told it would be shipped the week of Mother’s Day. I went online and did two orders and to my surprise the orders were delivered last week. What company tells customers one thing and do another.. If I had read theses complaints I would have never ordered from them and now never will again.

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Jocelyn Johnson January 3, 2017 at 6:51 pm

I’ve been a customer of Harry And David for over 3 decades. This relationship began in the 80’s when I was gifted peaches from your company. Over the years, I have never had any issues and felt confident that my mail order gifts would be delivered on time and the product would be excellent.

The wagon just ran over the horse! Did your cooperative efforts with other mail-order companies create an unforgiving mess of your inventory and logistics? Apparently so.

A Christmas basket I ordered online was slated for delivery on the 23rd. I received no notice of “out of stock” via email or by phone. After I instigated a call to your customer service on Dec. 26th, I was then told that it would be the 29th instead because the item was “out of stock.” Yesterday, January 2nd, I received a call saying it wouldn’t be sent until March 1st. Again, no notice that the delivery on the 29th was moot. I actually helped your customer service representative figure out why my emails were bouncing.

Your company’s resolution was 1) We can replace it with a bigger basket for the same price 2) We can offer you a 20% coupon off your next order. Both are futile attempts. First, the basket was meant to serve food for xmas. Second, why would I even consider ordering from you again after this fiasco?

I suggest your company find a better way to appease long-time customers who EXPECTED quality and promptness from Harry And David. I cannot imagine the numbers who experienced this letdown over the holidays. But, I can assure you that you have lost enough customers and will continue to garner bad reviews to impact your bottom line.

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Sally K Correa December 15, 2016 at 11:55 am

Extremely disappointed. Ordered a succulent arrangement that was to be delivered 12/14.I was emailed today that it was being shipped today. This gift is for my dearest friend who is very ill. Called the toll free number was put on hold and eventually the line was picked up and hung up. What has happened to Harry and David?!!

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K. Anderson December 13, 2016 at 4:05 pm

I am at my wits end, trying to order online or on the phone, not going well. I have called and waiting on hold, tried to order, person cant do it, called again, got disconnected, called again got Manila still on hold they cant transfer me to US, still on hold 15 minutes! no one has called me back about to give up! Been on the phone for 45 minutes!

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Colleen November 13, 2016 at 12:14 pm

Dear Sir or Madam,

My father passed away and I went to Harry and David at Osage Beach, Missouri to buy a gift to thank people who helped me out on my job when I had to rush out due to his death. Somehow in my fatigue etc. I either forgot to get a receipt or mis placed it. I need it for business purposes. The local store at Osage Beach claims they cannot look up my receipt (even though I have the date, the time, the amount, my name and the credit card number). They claim it isn’t possible to get me a receipt sent to me via email or other method. I know this is false. I need the receipt for business or I have to pay it back to my business (almost 200 dollars). I tried to call customer service and the gentleman answering the phone said he could not help either. I asked who can help. He only said to call the people I had already called!! He said there is nothing else he can do. I asked for corporate contact and he said he can’t give me that. The run around by Harry and David is ricidulous and unappreciated during this time of greiving. I am sorry I relied on your company to be who I turned to in this difficult time…mistakenly thinking you were a quality company with quality customer service.
If I don’t get the receipt asap and I end up losing a couple of hundred dollars over this mess…You best believe I will hit social media hard to tell everyone I can about this horrible experience.

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Tammy Hughes May 20, 2016 at 10:42 am

I am a loyal customer of Harry and David. I am not a nonprofit organization, so I do not qualify for many donations. My daughter and her husband are adopting a little girl from China and she is very close to aging out, which means she will longer be adoptable.We are having two dine to donate fundraisers and are looking for baskets to raffle. One will be in August and the other the first week in September. I do have a cover letter I can provide with additional information. Please help us out if you can. Our contact number is 330-478-XXXXX

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