Golden Corral Corporate Office - Corporate Office HQ

Golden Corral Corporate Office

How would you rate your experience with Golden Corral ?

[Total: 72    Average: 2.2/5]

Golden Corral Corporate Office Address

Golden Corral Corporation
5151 Glenwood Ave
Raleigh, North Carolina 27612

Contact Golden Corral

Phone Number: (919) 881-4465
Fax Number: (919) 881-4654
Website: http://www.goldencorral.com
Email: Email Golden Corral

Golden Corral Facts

Founder:
Date Founded:
Founding Location:
Number of Employees:

Golden Corral Executives

CEO: Lance Trenary
CFO: Larry I. Tate
COO: Glen Kinkade

Golden Corral History

Golden Corral was founded in 1973 by James Maynard and Bill Carl after they failed multiple times to purchase franchises of other restaurants.  The first Golden Corral restaurant was located in Fayetteville, North Carolina.

By 1979, there were over 100 restaurants in the chain.

In 1982, the company acquires Sirloin Stockade, which adds almost 200 more locations.

In 1991, the company launches 7 Metro Market concept restaurants.  These markets were double the size of a traditional Golden Corral.

In 1992, the company begins to franchise.

In 1993, the first restaurant outside the US opens in Mexico.

In 1997, the company signs a large franchise agreement with Frisch’s.

Today, there are nearly 500 Golden Corral restaurants in 41 US states and annual sales estimated to be $1.53 billion.

 

 

Golden Corral FAQs

Question 1: What is the phone number for Golden Corral?
Answer 1: The phone number for Golden Corral is (919) 881-4465.

Question 2: Who is the CEO of Golden Corral?
Answer 2: The CEO of Golden Corral is Lance Trenary.

Question 3: Who founded Golden Corral?
Answer 3: Golden Corral was founded by in .

{ 188 comments… read them below or add one }

APPHIA VICTORIA MOSES March 21, 2019 at 1:23 am

“ROACH/BEETLE WITH ANTENNAS IN MY FOOD BELLY UP”

GOOD EVENING MY NAME IS APPHIA VICTORIA MOSES AND I RESIDE IN HOUSTON TEXAS WORK FULL TIME AND GO TO SCHOOL FULL TIME. I DROVE TO GALVESTON TO SEE MY FRIEND AND CO-WORKER AND TO SPEND TIME ENJOYING THE COASTLINE AND VIEWS OF THE CITY. WE THOUGHT ABOUT GOING TO ONE OF THE HIGHER PRICED SEAFOOD RESTAURANTS ALONG THE BOARDWALK AREA BUT WE DECIDE TO HAVE A QUAINT LITTLE MEAL AT GOLDEN CORRAL. WE WERE WELCOMED BY SAVANNAH WITH HER WARM SMILE, AND MEHMET WAS OUR CORDIAL SERVER. WE ENJOYED OUR SALAD AND THEN VENTURE TO THE HOTLINE WHERE WE BOTH HAD A SERVING OR SPINACH AND BRUSSELS SPROUTS. AS WE SAT DOWN BOTH GAVE THANKS TO LORD FOR OUR FOOD WE BEGAN EATING AND SHARING OUR GOALS. I ATE ONE FORK OF SPINACH AND AS I WAS GETTING ANOTHER SERVING ON MY FORK I NOTICE SOMETHING WITH ANTENNAS AND LEGS BELLY-UP IN MY SPINACH. I WAS DISGUSTED TO SAY THE LEAST BECAUSE I HAVE HEARD OF THE HEALTH DEPARTMENT ATTENDING EATING ESTABLISHMENTS SHUTTING DOWN DUE TO UNHEALTHY CONDITIONS. I SHARED WITH MY FRIEND THAT THERE A BIG ROACH/BEETLE IN MY SPINACH, I DID NOT YELL OR CREATE A MAJOR COMMOTION. SHE WENT TO VICTOR THE MANAGER ON THAT DAY TO LET HIM KNOW, ACCORDING TO MY FRIEND HE WAS NOT TOO PLEASANT INITIALLY BUT AFTER HE CAME OVER AND SAW THAT BIG ROACH ON MY PLATE HE BECAME VERY APOLOGETIC AND TOOK THE PLATE AWAY, BUT WE HAD ALREADY TAKEN A VIDEO AND PICTURES OF THE ROACH IN MY PLATE. VICTOR SAID THAT THEY ONLY THING THAT HE COULD DO IS REFUND THE MONEY IN WHICH MY FRIEND TREATED ME THAT DAY, HE REFUNDED THE MONEY BACK TO HER, BUT WE DID NOT GET A FREE MEAL!
I HAVE ALWAYS ENJOYED GOLDEN CORRAL FOR YEARS TAKING MY FAMILY THERE FROM TIME TO TIME. AFTER THAT INCIDENT I FELT VERY SICK TO MY STOMACH MAYBE MORE FROM NERVES AND SEEING SOMETHING OF THAT NATURE IN MY FOOD.
I AM SUBMITTING THIS TO YOU AS WELL AS THE HEALTH DEPARTMENT FOR FURTHER REVIEW. I ALSO RECALL VICTOR SAID THAT HE WAS GOING TO PULL THE SPINACH FROM OFF THE LINE.
JUST WANT TO BRING THIS INCIDENT TO THE ATTENTION OF CORPORATE BECAUSE IT SHOULD NOT BE TAKEN LIGHTLY. i AM A BIG ADVOCATE OF CUSTOMER SERVICE AND HAVE WORKED IN THE HEALTHCARE/MEDICAL FIELD FOR OVER 39 YEARS,.
THANK YOU FOR YOUR COOPERATION IN MAKING THE EATING ESTABLISHMENT A BETTER PLACE FOR US TO EAT BUY TAKING THE EXTRA TIME IN MAKING SURE ROACHES/BEETLES ARE NOT IN THE FOOD, PLEASE INSPECT THOROUGHLY.
SINCERELY AND RESPECTFULLY SUBMITTED
APPHIA “VICTORIA” MOSES

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mary cameron March 12, 2019 at 4:52 pm

we went to the golden corral in Newport Richey number0941 and I was a little disappointed in the condition of the restaurant. There were hardly any clean tables in the whole place. I understand if they were really busy…but I noticed there wasn’t much servers. we walked in and there was only 1 roll and it took till we left for them to put any more out. The salad bowls were pretty empty and what was there was awfully wet.the other food was ok but the bread pudding was cold! The hot carmel was not hot at all Also the salad bar was nasty because of people spilling food on the bar. I would not go back there.

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Larry J. Styles August 27, 2018 at 5:31 pm

Please put a Golden Corral here in Dalton, Ga 30720. We only have a Western Sizzlen here and it’s not good. Other than that it’s onlt burger joints. Please look at our area, we are growing. The nearest Golden Corral is in Chatt. TN, about 35 miles away. Thank you

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JackieM August 19, 2018 at 9:11 pm

To whom it may concern:
Yesterday, Sat.,18 Aug.2018 I went to your restaurant in Midwest City, Ok. I would like to thank you for the bout of diarrhea. While I was at your facility I observed children, UNSUPERVISED running around nearly knocking people over. One of your waitress at least TRIED to get them to stop. Both were under the age of 10. The boy appeared to be , maybe 6 and just talk enough so that his face was level to the food. The girl, who appeared to be around 9 used her hands to get her pizza instead of using the utensels. I notified the manager but did not see if the food was removed
Where was the mother? She was ignoring the kids while filling her own plate. . Perhaps if you would enforce the rules about children being supervised AND charge the , so called, adults for the food that has to be thrown out, due to there lack of supervision, then perhaps it may stop. I know of several people who WILL NOT eat at your establishment due to this problem and people, mostly kids, either sticking their hands in the food or using the utensils to taste the food then place them back in the food. Or, use their fingers to taste the ice cream that comes out of the dispenser.
Thanks for the “gift”.😱

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Steven McKeel April 16, 2018 at 12:16 am

I am reading many complaints on this site about GC and wondering where the heck these people are going to. My wife and I live outside Buffalo, NY and about every other month we drive to either Rochester< NY or Erie, Pa to eat at GC. It is about an hour and a half drive to either restaurant and we have found that our drive time is well worth while. Good staff and good food every time. There used to be a GC in Amherst< NY but it closed many years ago. We wish you would consider reopening in the Buffalo< NY area again. It would be nice to have to drive only a few minutes so that we might enjoy Golden Corral at least once a week.
I have to point out on our last visit to Erie, Pa that one of the registers was broken down just as the dinner hours rush started. The staff worked their butts off to get everyone in and seated as quickly as possible. Outstanding job.

Thank you,
Steven McKeel

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Melissia Cielma April 3, 2018 at 1:48 am

I am totally disgusted at the conditions and lack of food and drinks at this restaurant. I was majorly offended by the manager that was on duty tonight. He was the rudest person I’ve had the displeasure of dealing with. I know there has to be video of his actions captured on the video cameras. I brought my children to have dinner here. The first issue was they were out of every beverage there was only coke root beer and Dr Pepper available. Then after being sat we went to the salad bar it was a total mess and a disaster. The condiments at the salad bar such as cheese tomatoes cuXXXXbers croutons containers were completely empty. The salad bar was absolutely filthy. There was no house dressing. Most of the containers in the salad bar were empty. I went to the cashier to speak to a manager after waiting for a long period of time. When he finally decided to come speak to me as I was trying to explain to him what my issue was he rolled his eyes and acted like he was too busy to deal with it. But when he got a chance to have it take care of he would. He said it would be about 10-15 min. And suggested I go to the main course bar. He then went behind the bar and had the audacity to complain to the employees back there about me asking for the items to be filled up. I was standing right there and heard every word. So against my better judgement I went back to my seat and waited for 10 minutes. Needless to say after waiting I went back up and they were all still empty. I reached my limit on patience with him. I told him it was still empty he says well what do you want me to do about it?!!? I put the plate that had lettuce on it down in front of him. His exact words were “Take your s**t back to your GD table!” What kind of restaurant has a manager who talks to customers this way?!?! I told my kids we were leaving. I told him I wanted a refund. He yells at me did you eat anything?!? I said uh no there was nothing up there to eat. He literally made me stand there and wait another 10 minutes while he was standing by the register holding my receipt and leaning against a sign. I calmly asked him twice to refund it he was doing nothing but standing there. This can all be verified by the cashier who’s name was Desiree and the video camera. I was furious!! Then after I take the pen to sign for the refund he yells at me and says “ Don’t snatch the pen out of my hand XXXXXX!” After our confrontation I left the restaurant with him telling me to get the hell out of his restaurant. I have never in my whole life been treated that way. This person needs to be let go. I hope that your company does not continue to employ this person and that he be allowed to treat people this way. He was swearing at me he’s very very rude. Like I said the cashier up front, Desiree, can verify everything I’ve stated and how rude I was spoken to and treated. I am very very disappointed and emotionally disturbed by the way I was treated. I can be contacted via email or phone. I sincerely hope that you rectify this situation. Until the situation is taken care of I refuse to ever visit your establishment ever again I can assure you neither will my friends or family. Thank you I’m advance.

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jerry May 27, 2018 at 9:25 am

I am sure your case like many others with this company deserve legal attention. At this point it doesn’t matter to them. Your situation like many others will be brought to legal attention very soon. At this point there is no loss to them. It will be when there is multi millions of dollars lost and stores closing because of lack customers.

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Jim March 27, 2018 at 7:56 pm

We ate at the golden corral in Whiting wi tonight. At 6pm, the food was very old and dried out. The cook staff were having a loud and boisterous conversation and were refusing to serve the people who were waiting for food. None of the food selections were labeled properly. Many of the food pans were empty. The ONLY enjoyable experience we had was from our server. We have eaten there many times, and I can honestly say we will never eat golden corral again, nor will we recommend it to anybody else. Sad part is, nobody in charge will even care.

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jerry May 27, 2018 at 9:37 am

Well am sure your case like many others with this company deserve legal attention. At this point it doesn’t matter to GC. Your situation like many others will be brought to legal attention very soon. At this point there is no loss to GC. It will be when there is multi millions of dollars lost and stores closing because lack of customers. Who do you think cares about your situation with GC now. Do you think Corporate cares?

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Lisa wallacw March 12, 2018 at 9:11 pm

We are writing this letter to ask that you please consider putting a Golden Corral in our area we are just off I75 in Nokomis fl and feel that with all the new homes it would be great to have a restaurant that is convenient and friendly and goof to have in this area please check into this we have homes going up and also have PGT that builds windows and doors ,we have asphalt plants and we are close to the beaches if heading south on 75 next stop for food would be northport or ft Myers ,so I’m asking to please consider this there is commercial land all around Laurel rd and knights trail rd. Thank you, Lisa wallace

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anonomous March 7, 2018 at 3:11 pm

The manager of the golden corral in glendale, arizona whose name is mike should be fired for threatening to call the police on me just because something happened that was out of my control. He was very nasty and rude and should be reprimanded accordingly!. I have never dealt with a manager so nasty as this one; and to threaten to call the police on me just because something happened that was out of my control!; Well this is beyond uncalled for and i want an apology for the way i was treated! No one should ever have to deal with this type of behavior just because something happens that is out of a persons control. and on top of that he banned me for no good reason from coming there again. I want this forwarded to the franchise owner of this location and for them to reply to this!!!! they need to know what appauling behavior i have had to deal with!!!! If I do not receive a reply I may be forced to file a police report against the manager. If you dont want that to happen then i had better get a reply back. I have been a very loyal guest to this company over the past probably 3 years and have spent hundreds of dollars at this location and for me to be treated like this is totally unacceptable and i will not stand for it nor will i tolerate it.

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jerry May 27, 2018 at 9:39 am

Well I am sure your case like many others with this company deserve legal attention. At this point it doesn’t matter to GC. Your situation like many others will be brought to legal attention very soon. At this point there is no loss to GC. It will be when there is multi millions of dollars lost and stores closing because lack of customers. Who do you think cares about your situation with GC now. Do you think Corporate cares?

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Priscilla February 23, 2018 at 7:25 pm

On TV you advertise Prime Rib. Well my husband and I went to the one in Elgin Illinois and it was the worst prime rib I have ever tasted. First of all it was so salty, when we asked for a piece about 1/4 to 1/2″ thick we were told they can only slice it very thin but they could give us about 7 pieces. They had you wait for the shrimp because there was none ready. This was at 4:22PM. If this continues you will be like country buffet, being on the outside looking in. You were a great place to eat and now going to a hot dog stand is better. Don’t advertise what you cannot serve

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Lisa Board November 20, 2017 at 9:51 pm

We went to the Golden Corral in Gallipolis, Ohio today at 2:26 pm to be exact. Our waitress Bridget was to busy talking to her friends, and texting on her cell, to check on our table. Another waitress saw what was going on and she came to our table and ask if we needed any refills, and if everything was ok. Bridget finally pulled herself away from her friends and came over to clear the plates from our table. My husband ask for coffee and that seemed to aggrevate her. She finally brought his coffee and that’s the last we saw of her. If that wasn’t bad enough the girl working the salad bar, stopped a guy bringing meat out to the buffet. She had gloves on but she reached into the meat, grabbed few pieces and started eating it. She was holding lettuce in her hand, she ate the meat, and went right on cutting the lettuce with the hands she had just had in her mouth. That is disgusting and very unsanitary. The guy took the container of meat she had just had her hands in and put it on the buffet…I can honestly say, that will be the last time we eat there.

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Joe Buehrle November 15, 2017 at 3:56 pm

I have a severe complaint about your female manager/owner at your St. Charles, MO store on Zumbehl Rd.. Almost 7 weeks ago I visited this location and was seriously discriminated against me and my disability by your female manager/owner. She is an old lady, very heavy set with fake blonde, gray hair and wears glasses. I have been to your buffet 100’s of times since it opened and know many of the employees and customers that go there a lot like I do. I am 63 y/o and am physically disabled. I have severe osteoarthritis and wear a full left prosthetic leg I lost to cancer 30 years ago. I have a service dog that helps me walk and keep my balance and customers and employees are always coming up to say hi to her. The employees automatically come up to me and help me get my food because my service dog is leashed to my left hand and my walking stick is in my right hand. Before they started helping me out long ago, I would spill food from my plate because the plate was in my left hand along with holding my service dog on my left hand. Well when I went to the Zumbehl Rd. store several weeks ago, all the employees were extremely busy doing their jobs. Si I grabbed a plate and tried getting my food myself. Needless to say I spilled a lot of my food each step I took. I happened to see this woman that I described as a so called manager standing there looking at me drop my food while she was talking to some man. I asked her, “Can’t you stop talking for a minute and help me get my food?” and she didn’t. This made me furious and upset with her. Finally 2 different customers that I didn’t know came up to me and helped me to a table with my drink and food. I walked past this lady and told her off and said, “This is pure bulls**t that you just stood there watching me spill my food and didn’t even help me out and you kept talking to that man”. I went to my table and started eating then about 15 minutes later, hear comes the large manager and 2 police officers. She didn’t like what I said to her, so she called the police on me and BANNED ME FROM EVER COMING IN AGAIN TO EAT AND ALSO BANNED ME FROM COMING ON THE PROPERTY EVER AGAIN. I’VE SPENT WELL OVER 2 THOUSAND DOLLARS AT THIS PLACE AND THIS IS HOW SHE TREATED ME! I’ve been thinking about this matter all these weeks and I had to finally say something. I have many of your employees that will back me up that I’ve never done anything bad there and the word from many of your customers too. At least 15 customers came up to me and were outraged when they saw what happened and the idea that this so called woman had banned me from there. I know of at least 7 customers that have not and will not return to Golden Corral again. I spoke to the U.S. Department of Justice in Washington D.C. and spoke to the Civil Rights Enforcement Agency in Washington D.C. both of the contacts were made today 11-15-17. I’ve been advised that I have a civil rights violation case should I wish to pursue this matter in court. It’s going to be major negative advertising and news stories for Golden Corral. I would rather be allowed to return to eat at this Golden Corral and have a written letter of apology from that lady manager and from corporate stating that additional employee training will take place concerning how to approach and help all levels of people with physical disabilities. Thank you in advance for any efforts given to this matter, Respectfully, Joe Buehrle

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jerry May 27, 2018 at 9:44 am

Well I am sure your case like many others with this company deserve legal attention. At this point it doesn’t matter to GC. Your situation like many others will be brought to legal attention very soon. At this point there is no loss to GC. It will be when there is multi millions of dollars lost and stores closing because lack of customers. Who do you think cares about your situation with GC now. Do you think Corporate cares?

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Cecil Clark October 30, 2017 at 9:30 am

I would like to start by saying that all my visits prior to my kidney transplant were quite pleasurable at the Joplin Mo. Golden Corral. Upon receiving my kidney 2yrs. ago I was asked by the transplant team not to eat off a buffet, and I agreed. After that time I’ve inquired twice about getting food directly from the kitchen, and have been denied twice. I think denying special needs people is grave over sight by Golen Corral. As this problem seems to be an easy fix, I look forward to returning to an old favorite.

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Deborah Brooks December 8, 2017 at 1:38 pm

It is always nice when a buffet-style restaurant opens. Full of good food, great service, etc. Then, slowly, after a few years, it all changes, and eventually, they close up. Why does this happen? Hate to see that happen. We’ve seen it happen with a few of our favorite places.

First, kudos to the Golden Corral in Winston-Salem, NC. The buffet bars are always full, fresh, hot things hot, cold things cold. Service is great. The servers do a fantastic job. The food is good. The bars are kept clean. PLEASE don’t allow this place to run down, become less than great, then close up. Whatever Corporate Headquarters needs to do for the managers and employees there to keep them motivated, I certainly hope they will do so!

Now a criticism. While visiting the Hermitage, PA area, we have visited the Golden Corral there. We don’t get up that way often, but we have been there a few times in the past two years. It is not good and never gets better. Only worse. Earlier this year, we stopped there during lunch hour. Not BETWEEN lunch and dinner, but during the lunch time. I felt like we were eating leftovers. Much of the food was either cold or lukewarm. Some dishes were empty. Some items were dried up hard. It was so discouraging and disappointing. It was just like this the year before as well. And, I wonder, why is this place allowed to operate this way, and how does it stay in business? Does anyone ever get good hot food, and a full buffet selection? If so, it does not seem fair that they and I paid the exact same price for our meals. And, a restaurant should keep foods at safe temperatures to prevent illness to its customers.

I do not know how the Golden Corral Headquarters operates its restaurants, but I would like to suggest that they send someone to visit, inspect and even eat at all of their locations to monitor them in order to keep them up to par and in business. Maybe they could even hire mystery diners to eat and send in grades/reports.

Whatever it takes, Golden Corral, you have a great thing going, keep it going!

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jerry May 27, 2018 at 9:49 am

Welcome to the real world! Who cares! Well I am sure your case like many others with this company deserve legal attention. At this point it doesn’t matter to GC. Your situation like many others will be brought to legal attention very soon. At this point there is no loss to GC. It will be when there is multi millions of dollars lost and stores closing because lack of customers. Who do you think cares about your situation with GC now. Do you think Corporate cares?

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Sidney Henderson December 17, 2017 at 4:47 am

I’m a multi visceral transplant patient. There was never a restriction on buffet food in my diet.
I’ve had no issues with Golden Corral food. As they are structured as a buffet, it would surprise me if any of their establishments offered table service.

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Cheryl Dolde April 10, 2018 at 11:40 pm

I’ve been trying to call the Headquarters Office for a month – no answer. My husband and I went to #2408 St Charles Mo Golden Corral, after looking up the restaurant on our computer. It was posted that Senior prices were good Monday thru Saturday. We arrived at 3:36pm and our bill was $31.14 for 2 seniors. They wouldn’t honor Senior prices and told us that they didn’t have a website. We had driven a long way to go to the restaurant and we were hungry so we paid the price. We are retired and on a limited income. This was very difficult for us and we won’t be able to return to eat at these prices. The staff didn’t want to be bothered with us asking questions. Maybe Headquarters will listen. Our ticket # was F-0512, servicer 18. A response would be appreciated.

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jerry May 27, 2018 at 9:56 am

Who cares! Really! Well am sure your case like many others with this company deserve legal attention. At this point it doesn’t matter to GC. Your situation like many others will be brought to legal attention very soon. At this point there is no loss to GC. It will be when there is multi millions of dollars lost and stores closing because lack of customers. Who do you think cares about your situation with GC now. Do you think Corporate cares?

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Douglas McCabe September 2, 2017 at 8:19 am

Take Jeff Foxworthy down to the Horn Lake Store to film a Real Golden Corral Experience!

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Douglas McCabe September 2, 2017 at 8:17 am

No use writing a complaint on the company website, you won’t get a response that way either, maybe because they get so many complaints, they can’t anwer them all !!

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Joy A. Sweeney November 13, 2017 at 9:59 pm

I am assuming that the website to contact the corporate office has been taken down due to the many many complaints that are received.
I have to share my dining experience from 11/12/2017 at 5:00PM in the Milford, CT location……….Being a mother of 3 grown children, (2 are servers and my husband has worked his entire life from the dish pit to DOO.) I was excited to be able to get all my family together after a year of trying with everyone’s schedule to take them all to dinner. We had previously lived in XXXXming, GA for 10yrs and frequented the Alpharetta, Ga store and we were never disappointed.
Last night we decided to give Milford, CT a try instead of driving to MA,
Upon arrival, we came upon the girl at the register who seemed to be in a very nasty mood. After 5 minutes, we were seated at a table for 6(2 tables together), that was pushed up against a free standing wall to where none of us were sitting across from each other to be able to enjoy each others company, but were able to watch strangers having dinner.
Our server came to get our drink orders after a few minutes and when she was asked what was available, all she could say was they were “coke products” Thankfully, we are a family in the hospitality business and knew what it consisted of, but to an extent. When asked if Mellow Yellow was a choice, she looked at us like we had a 3rd eye.
We were then told to help ourselves and she would be back with our drinks. So far, so good, so we thought. We all proceeded to the buffets, looking over what our choices were and each made a plate with the few choices that were available. most of the bins were empty or pretty close to being empty besides the salads. my family ate the few things we could find and all decided to give it another chance in hopes that more food had been brought out. When we all went to the buffets, none of us could find a clean plate or forks anywhere!!! The gentleman behind the grill was more concerned about talking to people and checking his phone than the line of guests waiting for a steak or anything else ready.
we ate what we could find and we were never made to feel welcomed in the establishment. Lets not mention that we NEVER seen a manager in the FOH checking on the guests or buffets.
So, here is where I proceeded to the ladies restroom, which looked like it was run over by a few classes of preschoolers. the 2 sinks, were on full blast with nobody in there. I tried to turn them off, but they would not stop running water all the way. I then went in to a stall, only to have to bend down, pull up on door just to get the latch to match up and close. of all the years working and owning our own restaurants, I have come to the conclusion that all women are nasty in the bathrooms, but this one was the nastiest!!!I then return to the table where my family is in disgust over dinner. Desert was out of the question since everything was empty there as well.
I will never be back to this location and may visit MA at some point in the next few yrs when I am able to get my family back together to do so!
I would be more than happy to send Corporate the pictures I have taken of the buffets and the empty bins. I am more upset that my family time wasn’t what it should have been, but lets not mention the money we WASTED on food we were never able to eat!!!

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jerry May 27, 2018 at 10:07 am

Who cares! Really! Well I am sure your case like many others with this company deserve legal attention. At this point it doesn’t matter to GC. Your situation like many others will be brought to legal attention very soon. At this point there is no loss to GC. It will be when there is multi millions of dollars lost and stores closing because lack of customers. Who do you think cares about your situation with GC now. Do you think Corporate cares?

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Douglas McCabe September 2, 2017 at 8:15 am

What a disappointment, drove from Memphis down to Horn Lake, Mississippi locations, this was our third visit, as we thought maybe the third visit is a charm, instead strike three! First of all, this is a converted Ryans Steakhouse, same set up, so it is not even close to a standard Golden Corral set up, you can not walk up to a grill window and ask for a choice between two or three grilled items, you get what they give you, in this case, it was grilled mushrooms, everything else was out. No Grill items, Long story short, and I took at least 12 pictures to prove this, could have gone on to 20, but everything was out, pan after pan of food was out, salad bar was half full, dessert bar was emptied, ice cream machine did not work, chocolate fountain was drizzling and looked pathetic. Fried Chicken was made one batch at a time, the first few people who was waiting 15 minutes per batch took all of the chicken, I can go on and on, very bad experience for the third time.
This was not at a after church crowd, this was at 2:00-3:00 on a Saturday afternoon.

This place was very dirty and old looking, plated , silverware, booths, chairs, the whole place was filthy, maybe, with all the staff that was standing around talking to each other and on their phones was working and cleaning and cooking, maybe things would be different, They need to close this place down, and fire the management team.

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Jerry. Martin August 31, 2017 at 11:50 am

I frequent the location in Winston-salem NC. Everything gets at least a 9 on the 1-10 scale. Food is good. Servers are great. My wife and I have three servers that have been helping us for years and one of them is on when we go. The manager, Francis, has always been helpful. Register attendants have always welcomed us with a smile and a cordial greeting. My wife has been disabled for several years now and the staff goes out of their to accomadate her. I could not ask for anything more.

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Harris August 29, 2017 at 8:23 pm

While running errands, we decided to go GC for dinner. When we arrived there was a problem with the soda dispenser which held up the line for approximately an minute. Once at the cash register, we asked for two senior early bird specials, we were informed that we were too late. Our receipt clearly shows 4:00 at the beginning of our transaction and 4:01 at the end of transaction. We were told that the register automatically gives discounts but it stops at 4:00. The sign clearly post discount from 2:00-4:00pm, so we ask to speak with a manager. He informed us that he was just an employee and there was nothing he could do. Although the discount is not that much, it’s about the principle and the integrity of the company. Discounts should either go from 2:00-3:59 or 2:00-4:00. So please change your signs or change your cash registers.

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Glendora August 28, 2017 at 4:20 pm

I was in Hampton Virginia at a Golden Corral on Mercury Blvd. last night. I arrived around 8:15pm. and the girl at the register did not say that they were closing. I paid about $33 for two meals. After I sat down I went up to get my food when I noticed a worker standing on the grill, YES that’s right he was standing on the edge of the grill cleaning the hood of the grill with a rag while steaks were cooking on the grill. I was totally in shock to the point I said outraged “what are you doing? Get down from there!!! You would have thought I was the manager. Another man behind me on line was also in shock. I totally lost my appetite and I was so hungry. The manager Curtis Mangrum comes over to both of our tables and get this, gives us coupons for a free breakfast and some coupons for children to come back and eat free for achieving good grades. At first I didn’t know what or why he gave them to me. First of all I don’t have any children, secondly can we address the issue of why your worker was standing on the grill cleaning and the restaurant was not closed yet? He said “he was standing on a ledge” I said NO HE WAS NOT!! I saw it with my own eyes and regardless he should not have been standing on the grill with his dirty shoes on, cleaning while food was out. I HAVE NEVER SEEN ANYTHING LIKE THIS BEFORE IN MY LIFE and I have eaten at several Golden Corrals!!! THIS IS NOT ACCEPTABLE!!!! I’m sure the Health Department would agree!!!

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John August 1, 2017 at 12:04 am

I just want to know why the golden corral in colonial heights in virginia has a manager name christy that is assaulting employees and is a racial pig and traeting employees like they are the worst people in this planet and no one is doing anything about it. I guess that is time for me to call the press since the manager in charge of the restaurant knows about it and is not doing anything about it. The employee that she (christy) assaultec is my wife and nothing is being beimldone about it. I am goimg to have my wife do a police report and them get a lawyer and sue golden corral for being racial and abusing their employees. If golden corral would like more imformation send me an email.

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John July 29, 2017 at 7:10 am

Their is a manager name cristy at the golden corral in colonial heights, virginia that treat thw employees like they are the worst people on earth. She also went as far as hitting one of the employees on 25 jul. This kind of behavior should not be allow and honesty i don’t know why this lady still has a job. Next i visit the golsen corral and witness this kind of behavior i will class the news chennel and reported.

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Teresa Vest July 25, 2017 at 9:08 pm

Today is July 25th which happened to also be my husbands birthday. We went to the Ocala, FL location around 7pm. When we sat down after about 20 minute our waitress come and told us that her name was Amanda and asked if everything was ok? I asked for a refill on our teas. After waiting awhile. I decided to take our glasses up to the front to have them refilled myself. She not once came back by our table to ask us anything or even pick up any of the plates that we were done with. I took a picture of all the stacked up plates before we left. Needless to say we DID NOT leave a tip. I did however leave a tip on a napkin: HERE IS YOUR TIP – IF YOU FEEL THAT YOU DON’T NEED TO PAY ATTENTION TO YOUR TABLES/CUSTOMERS AND STILL EXPECT A TIP – YOU ARE SADLY MISTAKEN. YOU WILL NOT FIND A TIP FROM US. WE EXPECTED ONE FROM YOU SINCE WE DID YOUR JOB. Sincerely, X-Customer

This is the last time that we will spend our money or even step foot in any of ypur Golden Corrals. After reading some of the comments that you have on here. You should close all of them. Customers are the ones that pays your salary. Without customers, you would not have a job.

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Sadie July 10, 2017 at 4:14 pm

Hello, I’m experiencing a blessing by having a child on the way. Very nervous. 18 years old and trying to be stress free as possible definitely at work. I’m a server in Sioux City Iowa. Started working there since February and notice how the manager are very not professional. Every since I became pregnant they started to treat me very different in a bad way. We don’t get breaks there at all. They give me the biggest sections and I ask for a small one every time. I was throwing up one day and all they did was laugh at me. I told them im cramping very bad and that can I please get a break and the manager mark told me no, and that it’s my fault that I got pregnant. I’m already nervous enough and afraid and they make it worse for me. Mark told me he doesn’t care and get back to work. Every time I try to sit down they call me
Lazy. I’ve been gaining so much weight and buying pants after pants, and they said Ima start needing to wear a belt and where my baby is I can’t wear a belt right there till the baby moves up more and they said ” okay well not our fault your getting bigger” the other night I forgot the hot sauce on the table and bob makes a remark saying ” I’m not ganna make it life come on Sadie get it together” just so done with that place. Not only how they treated me through my experience right now but how they treat everyone else. Just need someone new back there again. I cried so many times at work. Just someone please help them workers because nobody doesn’t have a clue. And when state walks in of course they are nice to us. Please help !

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Daisy Pacheco July 19, 2017 at 1:30 pm

Dame no reply …even corporate dont give a dame… Hang in there girl. Just focus on ypu and the baby….if you have to vent..
Run into tje bathroom and take deep breath…you gonma be alright. God has a good plan for you

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Manny Trejo June 20, 2017 at 10:08 am

Me and my wife stopped at the Waco,tx location Monday night 06/19/17. It was about 8:20, 40 minutes prior to closing. Food was great! My waitress Jazzmine did an excellent job keeping us hydrated and our plates off our tables. The only issue We witness was the improper behavior between her and the young tall Hispanic manager. He kept grabbing her behind, We both witness this maybe at 5 times dinning in. Definitely not keeping it professional at all! Reporting this to HR.

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Inga Dwyer June 17, 2017 at 11:23 pm

Hey Guys,
I was recently in the beautiful town of Beaufort, SC, in which my son, his fiancée, and I ate. I will honestly say that I have not eaten at your establishments in well over ten years, when you had a menu to order from as well as a wonderful all you eat. The Golden Corral was less than average, not the gentleman who waited on us, nor the food, but rather the people that first greeted us.
At that point, I should have turned away….I did not. I was not treated kindly. My first statement was, “Do you guys offer a military discount?” I was told , “No”, nothing else, no explanation. Saddest thing was, my son had just graduated boot camp that same day and became United States Marine and his sacrifice means nothing. However, I hope the sixty plus dollars assists you in staying in business, as you will never have ours again.
To add insult to injury, I explained that I had mot been to Golden Corral in years and was unsure of how it works now. I was told, “What do you want to drink and grab a plate,” pointing to where the plates are stored. Hmmmm……
Please explain to me, give me one reason why I , why my family should return? Simply any response will be just@-4-

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Carol Waugerman June 14, 2017 at 7:02 am

Stopped at the Morgantown WV location on June 12, 2017 around noon. Quality of food…most trays had dried up left overs or needed refilled ( the fresh items).. Very poor selection to choose from. Staff did not seem concerned that many items needed refilled. I have eaten in other Golden Corrals and enjoyed the meal. This one I would consider HORRIBLE. Will not go back. Definitely did not get “my money’s worth”.

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Valery Bryant Govostes June 12, 2017 at 7:29 am

I stopped at the Monroeville.Pa location 6/11/17 about 6:00 pm. with my granddaughter. I have never been to a restaurant that was so terrible I felt compelled to comment on it. Food was not refilled in timely manner, containers dried out and crusty, food serving areas filthy, dessert area pathetic and dirty. Manager I spoke to acted like he could care less and was not helpful. He was too busy standing around doing nothing. AWFUL!!

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Greg June 10, 2017 at 5:40 pm

Wow what a great visit at Golden corral restaurant 989 Fayetteville NC. Just an amazing place. Top notch service, Management and food service. Just walk thru the door and you will realize you are at a different place. I strongly recommend Golden corral restaurant corporate offices visit #989 if you have any questions on how great public service should be. Thank you Alex , and your cast of great employee for making our visit to your restaurant one I’ll never forget. What a great job.

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Peter June 8, 2017 at 1:03 am

I when to eat at golden at ulmerton in largo Florida and I ask for something
This manager name David come talk non stop dint hear what I was asking. Them he walks away from me ignoring me say sorry men disrespect manager food was ok I say talking lol I want is sour cream after him talking not let me speak loook like he’s is new not really good listen to people even he’s employees I star arguments whit employees and seems don’t like Spanish people. David don’t think should been a manager in a hospitality industry. Thanks
I

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jeanne Cramer June 3, 2017 at 10:44 pm

Been going to golden coral for a few years now usually a monthly visit being i dont live in kokomo Indiana food not bad love there chicken always moist but the ladys bathroom i dont believe has ever been scrubbed or disinfected it looks worse everytime i go there today it smelled like a low rated nursing home dont need a fancy bathroom or a spotless one just one that gets cleaned on a regular basic this one hasn’t you could scrape off crap thats on the hinges of the door to stalls totally nasty Someone needs to do a check on this place as today was my last visit like the service and food but i cant deal with that bathroom any longer iam sure you have been slowly loosing customers i was there on a saturday prime time lunch only about half the people there that there use to be .Hate to see another empty building Thank you

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Lionel Edwards May 22, 2017 at 5:27 pm

My family and I visited golden coral (specifically the one in Jonesboro,Ga off Tara Blvd) and had the worst experience of my life. I was cursed out and threatened by the cashier. I mean GHETTO. Before I proceed I will add that after all THEY did, she realized that she was in the wrong. I say they because it was a cast of characters managers included. According to what I heard and saw with my own eyes this happens on a reoccurring basis and management either condones it or can’t handle this young lady. I didn’t take the threat seriously as I was the person in the equation that was really armed but I’d hope nobody ever goes to this location. I was wondering why the last few times we visited, it gets seemingly emptier and emptier. I made several attempts to contact anyone who would listen but hadn’t received a call back or anybody to take my complaint seriously. Diane Hutchinson from district 4 was a name I spoke to but it’s been almost a week with no follow up or attempt to follow up. If this is how paying customers get treated when the workers are in the wrong I’d hate to see how they act when they are in the right. Maybe they are in competition with united to see who can give worse customer service. To avoid this potentially happening to you, PLEASE don’t go or go with the thought that you may get offended or disrespected.

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jerry May 27, 2018 at 10:14 am

Well I am sure your case like many others with this company deserve legal attention. At this point it doesn’t matter to GC. Your situation like many others will be brought to legal attention very soon. At this point there is no loss to GC. It will be when there is multi millions of dollars lost and stores closing because lack of customers. Who do you think cares about your situation with GC now. Do you think Corporate cares?

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Krystina May 12, 2017 at 4:52 pm

HARLINGEN, TX LOCATION Called to ask about Mother’s Day hours; got no greeting or “please hold” was put on mute then the female attendant came back after several moments to say, we open at 11. then she gave a long sigh after I asked about the buffet price. I called back after to speak to the manager about careless attitude the employee gave and questionable information; I got a greatly aggravated voice hesistant to give full name (just said SILVA) and then raised his voice to ask ME what this phone call was about. Seriously? He cut me off mid sentence explaining the mute process to say “well we open at 8 so..?” I told him she said you opened at 11 , what is it? and then he just HUNG UP. Emailed our local tv station that follows up on consumer complaints because when the manger is lacking work ethic the entire establishment needs to be examined. This raises a lot of questions about compliance with health codes and I’m 100% sure that a surprise inspection would prove they are way off track. Disappointed because this restaurant is newly remodeled and receives high customer traffic everyday.

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Marvin Thomas May 11, 2017 at 8:47 pm

I went to golden corral in Pelham, Al. Paid eighteen dollars for a buffet. If you are going to charge that much for less food to chose from. That’s my last time going. I think you should pay my money back.

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Marie Schible May 11, 2017 at 2:31 pm

A couple of days ago my sister and I went to the Golden Corral here in Martinsburg West Virginia. Usually when we have a good time but this one experience that disturbed me. I got a piece of raw chicken. When we told the waiter he reported to the manager about the chicken. We were totally ignored until he walked by and my sister had to stop him. He said that the chicken was not raw but I of all people know better. I want my money back for this meal. I couldn’t touch anything else because I was worried that I would get poison.

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Reesie May 2, 2017 at 8:00 am

My family and I went to the location in Brookpark,Ohio yesterday around 7pm. This was one of the worst experiences we have ever had. There was a wait to pay for our drinks and then there was no where to be seated when we did find a table it needed to be cleaned. The floors were littered with paper and sliverware from previous customers. We finally found a table that had been halfway wiped off, there was another family and we both just wiped our own tables off. Then we had to search through the plates to find ones that we clean. Every food item that we pick was terrible the chicken wasn’t done and it was very greasy meatloaf was terrible and the salad bqr wad messy and had a bad smell to it the only thing that we picked that was even worth talking about that we got were the tator tots. We were so very disappointed with this dining experience we will never return to that location again worst food and service Ever!!!!! I feel like that was a waste of our time and money we should have picked a better place

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Gary Webbenhurst April 29, 2017 at 4:28 pm

Last Wednesday April 26, 2017 I took a friend to dinner at the Golden Corral in Spokane Washington. I was surprised when the price was $13.95 rather than the TV advertised price of $11.95. The gal at the register told me it was the special menu with prime rib and shrimp. I paid but inside there was no prime rib nor shrimp (pop corn shrimp don’t count). There was no ham as advertised on TV. There were barbequed ribs with very little meat on the bone. There were steaks about the size of a silver dollar but quite thick. My first one was all grisle and fat. I had to spit out every piece. Second steak was the same. Finally on my third steak there was several bites that I could chew and swallow. There were no cheddar stuffed baked potatoes. I took a regular baked potato but they were out of sour cream. Everything else was ok, but no award winners. Pretty dried out and bland. No pineapple or strawberries at the salad bar. You can probably see why I was disappointed.

I tried to vent my frustration on line. That is when I found an even worse problem. The “comments” on the Facebook page specifically for the Spokane Golden Corral were suspicious. I did some research. Several of the comments came back to Facebook pages that were clearly fake. A name and picture but nothing else. Nothing in the “About” information. ALL the rest were from people on the east coast or Midwest. Thousands of miles away. Then I checked the Facebook pages for the Golden Corral in Moses Lake, Washington and Coure d Alene, Idaho. The exact same comments were there. Even my comments on the Spokane page appeared on the other two pages for Moses Lake and Coure d Alene. I also checked the Facebook pages for Owensboro Kentucky and Milford CT. Yup the EXACT same fake comments. Even my comments occurred on those pages. Obviously there is a concerted effort to mislead people with all thus duplication of fake reviews and comments. It gets worse. I checked the review sites of Yelp and TripAdvisor. I found the same pattern of what must be fake reviews because most of people submitting comments were either bogus or someone that lived thousands of miles away. This suggests unethical and probably illegal fraudulent collaboration at the very top of corporate management ranks. That would be YOU.

I worked as a police officer. See my Facebook page. I might be retired but I am very, very good at investigating and doXXXXenting the facts. I figured you would immediately try to destroy the evidence by taking down the Facebook pages so I made about 80 screenshots to preserve the facts. The Yelp pages and Tripadvisor will stay as I doubt you have the power to bring these down.

Let me clear. I am not asking for anything except that Golden Corral apologizes publicly for the misleading and bait and switch tactics. I caught you with your pants down. I will give you until 8am on Tuesday May 2nd to contact me via email at gwab7ni at gmail.com. If I don’t hear from you I will take the evidence to the both the printed and TV media. This is not a hollow promise. I worked for the Red Cross as a Public Information Officer (PIO). I know that Tuesday is usually a very slow news day and they will be looking for a story. Time for a crisis management meeting. What say you?

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Robert V. Ulrich May 7, 2017 at 1:22 pm

We just submitted a complaint as well. We will be interested to see what happens from that especially since the manager of the Texarkana Golden Corral doesn’t keep his word. The food is terrible. We as customers were treated terrible, the food is worse. It’s ineatable. They don’t have enough staff to clear the tables. $78.37 for 5 of us plus 30 miles each way to get there. We would have been better off at McDonald’s or Wendy’s. Our cousin, walked out of the restaurant and vomitted in the parking lot. This place should be investigated by the Health Dept.

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Barry cline April 14, 2017 at 9:22 pm

I have been to your restaurant in Shawnee Oklahoma many times on one of my past visits I noticed the cooks cleaning the range hoods over prepared food. I lodged a complaint with the manager. Working in the food manufacturing industry I knew that this was not proper food handling procedure. Again his evening 4-14-2017 at the same location they began cleaning the range hoods over prepared food. This time I did not complain to management as it obviously does no good, instead I will not be a Golden Corral customer in the future and will advise any person that asks to avoid this restaurant if they are interested in remaining healthy.

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Tonya W April 12, 2017 at 12:04 am

We visited the store located at 3312 Forest Ln, Dallas, TX 75234 today. It was by far the worst experience we have ever had at a restaurant. We arrived at 8:00 pm. Once we paid our $64.00 cheque, and located a seat, we had 7 in our party, and there were very few clean tables, and the floor was a mess. Normally we would have went elsewhere, however we had 3 children with us that were hungry so we decided to stay, worse mistake ever. They were already putting alot of the food away. We asked for more meatloaf, as all that was left was very old, and had become hard, and they stated they had none. Several items that were out were obviously old, and the steak was very overcooked and tough. The rolls were like softballs, and cold. We barely ate anything, and had trouble locating a waitress, as she was busy putting food away or having a soda and conversation with another waitress. The dessert bar had nothing more than a few marshmallows, dried out cookies, and a piece of dried out pie. No ice cream, as they were finishing up cleaning the machine. We waited for a manager to file a complaint, and I do not believe she even told him, and at this point we were so upset, we just left the store. This was the worst dining experience ever

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jessica cazares April 10, 2017 at 7:10 pm

To whom this may concern
I recently went to your fairly new golden corral in pomona ca yesterday night 04/09/17 at 8:27pm This was my first time there Ive heard so many about your restaurant and it did not meet the expectations that was so highly talked about. First and foremost there was only one cashier with 50 people in line not enough seating to sit people but had people afloat jamming the halls walls for people to go to their seating or to leave the restaurant. second the was a group of 6 waiting to be served meat and we waited for about an 1hr 15 mins for that and by the time we got to the table to eat all our meat was cold pretty much everything on the plate was cold from mashed potatoes mac and cheese etc. third there was so much empty trays of food and it was never replaced or refilled with same foods or different ones then when we asked a person behind the grill if they were going to bring out more pizza or other things the person had the nerve to tell us well did you go look obviously we did we wouldn’t be asking that person pretty much brush us off and said i don’t know what to say just keep waiting and see if the things you want come out over an hour or so mins nothing came out. fourth the bathroom were so disgustingly ditry that sanitary nampkins were on the floor and tampons as well the trashes in every stall were over flowing the floors were filled with toilet paper or trash. 5th the dishes were washed properly still had food stuck to them. there was chocolate from the fountain on the floor an elderly man almost slipped if it wasn’t for my boy friend catching the poor sir fall. Last but not lease all 6 of us from different parties brought it up to the manager in charge mister GUS we all had the same issue with our food and all he could say was oh look at you all trying to get a free meal. That upsetting i didn’t know the other parties and i told him how was it that we are trying to get a free meal they don’t know me and i don’t know them and we all have the same issues and we are voicing them to you all he said was oh well you chose this location so deal with it and walked away to his office. Later on he came back me and my boyfriend didn’t even have one plate of food due to it being cold. The Manager GUS came back to our table after a while we had a plate for him to see and he kept stating that we were wrong that the meat isnt cold in fact he cooked the meat (ribs) i told him no you didn’t we were right dead center and miguel jesus and jose were cooking not you we would know if it was you your in a bright royal blue shirt while the men are in black. he said well all i can do is take ur meat plate and reheat it im not giving you a refund im not giving you half off im not doing anything for you guys. i told him look sir would you feed your family cold meat would you go to a restaurant and pay a lot of money for cold meat or food to feed to your family he said no and i told them then how is it fair that your doing that to us and all he said well that your fault for coming you could have gone any where else i told gus thats besides the point you have horrible customer service and to top it off your the manager here your not cut out for it especially treating and talking down to people the way you are im a district manager i would never ever treat anyone so distressful weather or not im wrong/right orange yellow what ever he said that fine your not getting anything from me call the main office complain cause im done with you guys and he left . this was my first time ever going and that is my last time too GOLDEN CORRAL IN POMONA CA #2673 manager GUS YOUR AWFUL and to top it off he had complaints all night and his staff was talking bad about him too cause of the lack of respect he had yelling at his employees in front of a huge group of people we paid 33.77 just to eat two spoonful of salty rice what a shame im so upset

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Rosalind April 4, 2017 at 6:15 pm

Went to New Baton Rouge location. A hot mess. Reserved a space for 20. Only half of my party was allowed to enter. Once I saw how NASTY the bars were we got our refund and enjoyed a night at CHILLI’s. Never go again .

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Melody March 18, 2017 at 11:13 pm

Went to the Algonquin location and it was busy for a Saturday … but really u happy that most of the food was empty , salad bar was unkempt , desert bar was a mess … food on floor , and when trying to find a table many where not cleaned off and had plates or , trays on them … needs more staff …

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Brian March 16, 2017 at 8:20 pm

OMG! I just read 30 comments, thought my experience at Golden Corral was a fluke. I saw employees handling food in very unsanitary methods. I saw filthy dishes on the clean plate rack. When these things were pointed out to employees by customers, the employees didn’t seem to care. My wife and I will never go to a Golden Corral again, it was disgusting. I have been telling family, friends, and co-workers of our experiences and will keep doing it, until I get a call or response from the management team at the Maplewood Minnesota location who I emailed last Sunday afternoon. Obviously management doesn’t care, it’s been 4 days since l sent an email to the address on my receipt. Good luck! Eventually the health department will see what I saw.

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Unsatisfied March 12, 2017 at 1:01 pm

OMG! The Midvale, Utah location needs to clean out their rotten food! Seriously how can your restaurant serve food that is rotten! The bacon was raw, and most of the food was cold and extremely old! The fruit was rotten! And the workers are rude and disrespectful. From the cashier to the cooks and bussers. The board of health needs to check this place out!

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Kayeashlinn mccarver March 6, 2017 at 6:42 pm

I went to GC last week and ate some fish bit into it and it was straight raw …when the manager came over he said “WHAT THE SH**” he wrote on the back of the receipt free meals for us cause we lost our appetite but he should of gave us something where we could of went to another one instead of there and our Money back cause we bit into raw fish

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John March 1, 2017 at 11:11 am

Went to Poughkeepsie ny location last nite.
Very little food left. Almost all items mislabeled. Bathrooms filthy no soap no toilet paper. Complained to manager Johnathon was told that he cannot refund my money for food that I did not eat!!!
I did not even ask for a refund!!! I simply told him he should not be letting people through the door and charging them for such poor service. Even waitstaff complained that they are only getting 25 hours a week! Bad way to run a business!

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Annie February 23, 2017 at 3:43 pm

I went to GC freehold NJ last week we usually go in the evening with our children, the cashier was a different person not too friendly, rude and didn’t seem to want to be there.When we walked in she basically told us get your drinks in a harsh and unpleasant way. I decided to ask her a simple question and she rolled her eyes and told me to look at the sign. As we walked away from her she used a bad language and the manager there allow her to say it. The food is always great and the prices change a bit but still affordable even though some of the staff members are rude.

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Sandra February 8, 2017 at 1:40 pm

Was so happy to see a golden corral here till I actually ate there. Very disappointed. Me and my family went there on 2/4 . After standing in the line for 20 minutes we paid and got seated. I have severe ibs-d what restricts me of eating most of the foods but I knew I could eat pot roast. I get to the pot roast and it’s barley nothing left. I’m getting me a piece and a older male behind me asks if I could leave him a piece since that was all that was left. So of course I did because I thought y’all will fill it back up. 30min later and it still wasn’t filled up. So I went and tried to get me bread pudding. No more bread pudding. I ask the lady behind the counter when she will fill it up. She says she don’t know and turn around. After checking every 10 min the pot roast and the bread pudding I gave up after a hour. Went to my families table and we left. Very disappointed. Then on the way back to St. Cloud I notice we was charged dinner prices even the sign says till 4pm lunch. So basically I was over priced and left the restaurant hungry. We sure won’t be back as this is not worth a hour drive and not worth the wait to get in and the price. Waisted over 50$ on nothing. Thanks GC

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John Williamson February 7, 2017 at 7:11 pm

I had one of the most rude episodes I have ever had at a retail establishment today.

For the first time since starting to eat at Golden Corral I asked to get some ice tea since it was included in the price of the meal since I am a senior citizen.

The waitress a Hispanic female in her 40″s (Daria?) asked me if I was a veteran trying to find some way to deny me a drink.

When I needed a refill she was behind the serving area and I passed my glass to her. When she handed it back she put out her hand and demanded $5.00 in a serious manner as though she was not joking.
I explained to her that I am HOMELESS and live on less than $600.00 a month.

Then when she walked by my table seconds later she turned to me and said that “If she cant afford to eat out that she stays home.”

Apparently it never registered on her that I had just told her that I am HOMELESS -so I have no Home to stay put at when I can’t afford to eat out as she put it.

I have never been so insulted in my life-and she did this right in front of her manger that was sitting right behind me.

Not only that-I told her she had crossed a line and immediately got up to go to the cashier to ask to speak with the manager.

The cashier reluctantly went back into the back kitchen area and then said the manager would be out. I waited 10 minutes and then someone else told me the manager was the black lady who had been sitting directly behind me and heard the insult and had been sitting there all that time knowing I was asking for a manager to speak with.

Is this acceptable conduct for waitresses at your restaurant to DEMAND tips of customers, and then openly insult them in front of store management if they refuse?

I want to know the name and phone number of your district manager for this store.

Am I being discriminated against because I am white or because I am poor and homeless or all three?

Have people complained to the Wichita City Council about your business and to the local better business bureau before about this kind of flagrant conduct by your employees?

To say I am outraged would be an understatement!

I’ve never asked for her help before that I would need to pay her anything, and if the tea was out front I would have helped myself besides.

But I don’t OWE your waitress ANYTHING to begin with.

Tips are for good service IF the customer decides to tip -Tips are not DEMANDED anywhere I have ever been.

After I tried to paste this message into your contact comments section it wouldn’t paste. Then I sent a short message asking for contact info for your district manager and after I did the I am not a robot part -it still wouldn’t go through.

I am also concern that none of the options at the top include filing a Complaint only Compliments and other options.

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Isamu Brown January 31, 2017 at 9:32 pm

Dear Sir or Madam:

You may want to take my email to serious consideration being that I am being harassed as an employee via supervision staff.
I asked that myself being part of the LGBT community have to forms reflect my true gender and was met with opposition. Now, I am being treated indifferent because of my request.
I would hate to take this matter to Federal Court:; where I might seek punitive damages for
lost wages in such.

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PAMELA A ANDERSON January 31, 2017 at 8:38 pm

TOO WHOM IT CONCERNS!!!!

I AM NOT TOO SURE HOW TOO START THIS COMPLAINT OUT BUTT HEAR WE GO AGAIN WITH {JUAN} STAREING US BOTH DOWN MORE LESS ME AND GIVEING ME SEVERAL RAUNCHY DIRTY LOOKS WHEN WE WERE THERE ON {SATURDAY JANUARY 14TH 2017} AND AGAIN WHEN WE WERE TRYING TOO SAY HI TOO SOME ONE BUY THE CASH REGISTERS WHEN WE WERE LEAVEING THE {GOLDEN CORRAL RESTAURANT} AND {JUAN} GAVE US RAUNCHY LOOKS SEVERAL TIMES ON {SATURDAY DECEMBER 31ST 2016} {JUAN} WAS REALLY RUDE AND IGNORANT TOO MY HUSBAND AT THE CASH REGISTER WHEN HE RANG US UP AT THE CASH REGISTER AREA AND GOTT US DRINKS {CHRIS} YOU TOLD US BACK ON I BELIEVE IT WAS {SATURDAY DECEMBER 31ST 2016} THAT IF SOME ELSE HAPPENS WITH {JUAN} TOO LETTER YOU KNOW SO WE ARE LETTING YOU KNOW OK THIS IS REALLY GETTING TOO BE REALY RIDICULOUS AND EXCUSE MY LANGUAGE BUTT THIS IS {BULL SH*T} THIS THE 2ND TIME AGAIN IN ABOUT 4 WEEKS SINCE {NEW YEARS EVE NIGHT} {SATURDAY DECEMBER 31ST 2016} OH BUY THE WAY I HAVE SEEN {JUAN} BEING IGNORANT AND RUDE AND SNIPY AT OTHER CUSTOMERS AS WELL I HAVE ANOTHER EMAIL IF YOU WOULD YOU LIKE TOO SEE IT PLEASE LETT ME KNOW AND I WILL SEND IT TOO YOU OK THANK YOU

OK I HAVE ANOTHER COMPLAINT THAT HAPEND ON {SATURDAY JANUARY 14TH 2017} ABOUT {DEAN RIEFF}= I WALKED OVER TOO GO AND SIT DOWN CAUSE I HAD SOME SURGERY NOT LONG AGO SO I THOUGHT I BETTER SIT DOWN SO I DID IN THE SECTION JUST LEFT OF THE CASH REGISTERS I WAS GETTING READY TOO SIT DOWN IN THE VERY LAST BOOTH ON THAT SIDE BUTT NO HEAR COMES {DEAN} IN A BLACK SHIRT AND A GREY AND WHITE BEARD HE WAS REALLY RUDE TOO ME THEN HE STARTS TAKING MY PERSONAL BELONGINGS I HAD ON THE TABLE AND STARTS MOVEING THEM TOO ANOTHER TABLE THAT WAS SO SMALL I TOLD HIM I NEEDED A BIGGER TABLE I JUST HAD SURGERY SO I WAS COMFORTABLE {DEAN} TOLD ME OH THIS TABLE IS SAVED FOR SOME ONE ELSE BUTTON IT HAD NO ONE’S RECEIPT CUPS SILVER WEAR PLATES OR NAPKINS ON THE TABLE TOO INDICATE TOO US THAT ANY ONE WAS SITTING THERE IT MAID ME SO SO MAD I TOLD MY HUSBAND AND HE IS ALL READY MAD AND PISSED OFF ABOUT THIS WHOLE SITUATION THAT HE FOUND SOME OTHER GUY AT THE RESTAURANT HE WAS KINDA OF SHORT AND BALD HEADED I THINK HIS NAME WAS {BILL} I WAS CRYING BECAUSE OF HOW I WAS TREATED ON {SATURDAY JANUARY 14TH 2017} AND AGAIN EXCUSE MY LANGUAGE BUTT THIS WAS {BULL SH*T} I SURELY DID NOT NEED TOO BE TREATED LIKE THIS AT ALL

SO SORRY FOR SUCH A LONG COMPLAINTS BUTT YOU JUST NEEDED TOO KNOW HOW YOURE CUSTOMERS ARE BEING TREATED BUY {JUAN} AND DEAN} IS ALL AND ALL SO WE WOULD LIKE TOO HAVE AN APOLOGEE ESPECIALY FROM {DEAN RIEFF} BUTT SOME THING DOES REALY NEEDS TOO BE DONE ABOUT {JUAN} IN {WEST VALLEY CITY UTAH} ADDRESS OF THE WEST VALLEY CITY LOCATION IS >>>>

{GOLDEN CORRAL IN WEST VALLEY CITY UTAH ADDRESS IS}

3399 WEST 3500 SOUTH
WEST VALLEY CITY UTAH 84119

{PHONE NUMBER OF THE RESTAURANT IS}

{801}~ 963~6261 😣😣

THANKS AGAIN

PAM 😀😀

EMAIL ADDRESS :

EPAMMYDAMMY at GMAIL.COM

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mike January 30, 2017 at 8:34 am

My wife will never work at golden corral in christans burg again. There is alot going on there . U guys hv a manager there his name is shane he is going with my wife that works there and that is agenst the rules and i want his a** fired.i hv all the evidence on my and her phone. If u wld like to see it i will meet the big man there to showeverything.shane when im done with this u will know longer work there..

.

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Harold January 14, 2017 at 6:48 pm

This is from the Huntsville Texas Golden Corral. Food was good until I seen a XXXXroach in the desert. Never going to eat here again

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LaToya Matthews January 9, 2017 at 12:49 am

My family and I took my daughter to college in Tallahassee, Florida and stopped in at the GC on Monroe Street for dinner. What a disappointment! The restaurant was less than clean but we tried to give it a chance. Big mistake! The bar was out of several foods that never got replenished and the staff was very rude! We never got a single refill on any of our drinks! Talk about a waste of $85! I will never go to this location again!

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Shemar Jones January 1, 2017 at 5:15 pm

The food was cold and disgusting

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Daniel Hoard December 30, 2016 at 3:53 pm

Golden corral is a up off the prime rid is not any pime rib I’ve ever seen or tasted in my life! Peel and eat shrimp didn’t see any . paid way to much for good that wasn’t there .fool me once shame on me fool me twice not going to happen! You suck

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Daniel Hoard December 30, 2016 at 3:58 pm

They are a rip off the prime rib was not prime rib it sucked tough dry more like over cooked roast a complete rip off 35.00 for 2 people

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Gail Smith November 17, 2016 at 1:39 pm

Why is there so much salt in your recipes and the Broccoli raw- not steamed enough and the brussell sprouts steamed too much. You Do have salt & pepper on the tables – let the customer season their meat, gravy, dressing.
Thank you for your prompt attention to this matter.
PLEASE cut down on the salt.
Thanks

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william alford November 15, 2016 at 6:14 am

bought lunch at golden corral ( in Ocala Florida store # 0773) yesterday. went there specifically for the fried fish and the fish was so tough that it could not be eaten! I complained to the manager and I may as well been talking to the concrete floor for all the good it did. When I got home I called corporate headquarters and complained and they said they would get right back to me. The didn’t so I am mad as hell. I paid $16.94 for their crap(” and it was pure unadulterated crap”) So I am basically saying they stole my money! There was no attempt to make restitution so Golden Corral can go straight to hell!!!!!!

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Justin davis November 12, 2016 at 8:43 pm

My wife and I just dined at the quincy il location and I’ll tell you I was not impressed the service was not up to par dirty tables waited FAR too long for drink refills and the food wasn’t great either the server was a older lady and a younger man the same tables had the same plates for over a hour the steak was gristly and fatty the chicken was slimy I’m certain we could’ve eaten at McDonald’s and recieved better service and quality my wife waited ten to fifteen minutes to be served at the snack bar if this is the way this location will be ran we will not return

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Jocelyn Langston November 6, 2016 at 11:25 pm

A Recent Unbelievable Experience at Golden Corral in McDonough, Georgia

As long as Daryl is the manager at this site, I will never, ever, ever, ever re-visit this location; additionally, I will spread the word about my recent unpleasant and unbelievable experience at Golden Corral in McDonough, Georgia and Daryl’s unprofessional leadership behavior.
Please note that after reviewing Golden Corral’s website, it was understood that group reservations could not be made via online unless there is a party of 25 or more attendants. With that being noted, we were a party of 11 people, so it was also understood that once we arrive we would be seated upon what was available.
Half of the attendants arrived by 3:00 pm, Saturday, November 5, 2016. I asked Daryl, Golden Corral’s manager on duty, if we could have a table for 11 people and that I was prepared to pre-pay for the entire party. He initially refused to seat us and stated that we must wait for everyone to arrive before he seats us. He also stated that tables are money and he cannot hold tables for people who are not present. I then argued that the seats will be paid for; therefore, your organization is NOT losing money and it would be inconsiderate and rude for us to stand in your lobby waiting to eat. After a five minute tug and war conversation on begging to be seated, Daryl finally allowed us to sit down after I paid for a party of 11 people.
Once seated, Tracy introduced herself as our waitress for the evening. As other attendants (the remainder of the party of 11) arrived, Tracy became antsy, impatient and discourteous. She left for long periods of time, she demonstrated a rude and intrusive behavior when asked for refills of our beverages, and she began rolling her eyes and frowning in irritation. It became obvious that Tracy no longer wanted to serve our table. When our table had about 15 empty glasses, Tracy was asked if she could remove some of them. She ignored our request and left (again, for a long period of time). When she decided to reappear, I asked her for a second time if she could remove some of the empty glasses from our table, she responded: “What do you expect me to do?” and left once again without providing assistance.
I (along with the rest of my friends who witnessed this) was shocked. Catching her attention in passing, several minutes later as she attended a nearby table, I asked her if she could bring me a tray, I would remove the empty glasses from our table. She rolled her eyes and walked away.
I feel I should not have to ask our server thrice to assist with something so simple. Once Tracy left the last time upon me asking for a tray and volunteering to remove the glasses myself, she never returned to our table.
The unprofessionalism of Daryl came back into play when he stopped me on the floor and asked what the issue was. I explained what happened with Tracy and his response was, “Our policy states we do not remove glasses from the table unless the party is leaving the restaurant; therefore, Tracy did not have to assist with that request.”
My question was how can a server remove empty plates from a table, but not empty glasses while customers are present? This didn’t make sense and he was justifying Tracy’s unprofessionalism. So then I asked Daryl, Was it so difficult of a task to remove empty glasses to where the server leaves to never return and I have to talk to management, who obviously condones such actions from his or her staff?
He just looked at me, didn’t apologize for the inconvenience or “misunderstandings” that may have occurred; he just stared at me. As a manager, he didn’t even offer alternative suggestions to rectify the irritation. His attitude was condoning Tracy’s behavior and forcing me to deal with it. After the lengthy pause of a pointless conversation, Daryl walked away.
Moments later, Daryl walked over to our table and made a PSA stating there was nothing he could do about the situation. One of my friends asked for a refund because of the poor treatment; however, that was not MY request. We ate well; and therefore, we paid for our meals- the food was not the issue here.
As a manager and representation of Golden Corral, he demonstrated strong apathy, unprofessionalism, and low interpersonal skills with a lack of problem solving and decision making skills. My question to the headquarters of Golden Corral- the district and/or regional managers and upper executive leaders of the organization: Is this acceptable behavior from any team member that represents Golden Corral?
And to add salt to an embarrassing, insulting, yet unnecessary episode, Daryl approached my young niece. According to her, he was looking at her up and down, making her feel uncomfortable and then asked if she wanted a job with the organization, he would hire her on the spot. Wow! Daryl has sunk from unprofessionalism to acting like a low-down scoundrel. Not only did he condone the mistreatment that has occurred to us at his restaurant, but now he’s adding indecency, disrespect, indirect violation and recruitment to one of the people he allowed to be mistreated to his list of being unprofessional and apathetic to his customers’. That’s pimp-associated behavior.
This NEEDS to be addressed. Daryl informed us that he had already informed his supervisor of the incident that occurred. My question then becomes: How will this be addressed and/or handled knowing the details involved and also can be corroborated by several witnesses who are more than happy to attest to this unpleasant experience?

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Meredith Sears October 12, 2016 at 1:43 am

So I decided to go to golden corral for my birthday, I had a coupon of buy one get one so I took my nephew and my son, I wanted it to be special, so get to golden corral and we order our drinks and get to the register I pull up the coupon on my phone to save paper and the fact I don’t own a printer, I showed the manger the coupon and he said he would not take it unless it was printed, then turned us away, I asked why and he said you must be poor not to have a printer, so you can’t afford here then, that ruined my special day and made my son cry, I have never ever been so hurt on a special day!?!

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ashley goode VERY UPSET!! September 18, 2016 at 11:33 am

OH I AM EXTREMELY UPSET!!!!! so my husband and I went in golden coral as we usually do… this is not the first time that this man has been EXTREMELY RUDE to us! Miguel is the name on this mans nametag. my husband continued to ask for some chicken BreaSTS… WHERE as miguell was extremely rude about it and even told us NO! can you believe that… you know I really thought that we paid to get to eat how much and whatever we wanted ( meaning rare welldone etc. this is not the first time that this stupid idiot has been rude to us aND OTHER CUSTOMERS ALSO!! WE CONTINUED TO TELL THE Manager hoping that something would be done.. this rude man needs tol find a job where hes not so angryh!@!! he does not need to be working around people!! please do something ABOUT THIS JERK! TRAIN YOUR EMPLOYEES TO NOT BE MEAN AND HATEFUL AND RUDE TO THE CUSTOMERS! THIS GUY MIGUEL Was the grill cook . at the time. get some nice and better employees. XXXXming g a

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not to happy August 20, 2016 at 5:55 pm

This weekend was me and my wife 1 year anniversary so my parents decided to take us out to golden corral (BRUNSWICK GA) we went for lunch we got there my brother and sister in-law also came .we went thru the line got our drinks and went to take a seat the place was not crowed at all so it was lot’s of seats we decided on a table that only had 4 chairs and we decided to put two tables together like we have always done when we go there to eat before we could even put tables together the waitress came out on nowhere and said we could not do that due to a fire hazard and we had to move to another section so we did as we got to our table and when i went to get my second plate i noticed that there was a group of 8 that was sitting in the exact same table and section that we were told that we could not put tables together due to fire hazard spoke to the so called GM that was there at the time (stephanie) and asked her why we was not allowed to do the same she said it was due to fire hazard( and also had a very nasty attitude about it as she walked away saying can never make them happy ) ok well as my party of 6 had to move (BLACK) the other group of 8 (WHITE) was able to stay without a word being said to them so need less to say we were not happy at all so that will be the last dollar golden racist corral will ever get from us

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Terry R. August 2, 2016 at 10:23 am

My wife and I visited the Golden Corral in Branson, MO, and we tried t use a free meal coupon. The Manager, named Jason, refused to let us use the discount of the coupon because we were both seniors, and he claimed we were already getting a discount as seniors. He embarrassed us in front of other customers in line behind us, and he was very rude to us. We took the survey that the receipt asks you to take to let them know how your visit went. During the survey, it asked if we would like to be contacted about the problem, and we marked “yes”. But nobody bothered to contact us at all. So, I sent a letter to the Corporate Office, and once again, we were ignored. My advice: do not give this company any of your business, because they obviously do not care at all about the customers concerns!

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Esmeralda sanchez July 24, 2016 at 2:38 pm

Every weekend after church my family go to golden corral on sunday 24th,2016 i had the worse experiance at Golden corral in mesquite tx. Once we walked in the smell of the restrooms was horrible I was still in line to get my drink and I cold smell it. While we were eating my husband and son went into the man’s restroom and there was poop all over the stalls walls, discusting. We reported it to the manager Jose Suera. My husband told him there was someone cleaning the restrrom with NO CLEANING SUPLIES,NO GLOVES ON HE ONLY USED WATER AND A BROOM…..the same broom the use to sip up the restaurant it was disturbing The manager told my husband that the employee had finished cleaning and to stop telling him that the restrooms were dirty. My husband told him why? Don’t you guys use proper procedures and chemicals to clean. JOSE SURA the manager said I’m calling the cops leave my store. I couldn’t believe after years going to golden corral in mesquite they would sort us out bc the restrooms were ok cleaned by the employee witch didn’t used gloves I don’t think he even cleaned he’s hands to go back prep the food.
It was a horrible day I can not believe it

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Lisa johnson June 30, 2016 at 8:25 pm

Went too Elizabeth town ky golden correll the first time it made all 6 of sick the food was steal tasted bad first time food made me sick please help it cost me 28 dollars too eat i payed for me 2 grandsons they got sick too there mom dad sister got sick too

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Suzanne Barnhart June 26, 2016 at 7:55 am

This is going to be long, but I think it needs to be. History:
My husband and I have both been visiting Golden Corral since it was a tiny little restaurant in Arlington TX.
It may have been small but the price was fair for the great food served.
Over the years, Golden Corral grew to a larger locations and gained in popularity.
Other similar style restaurants came and went but GC continued to grow.
Fast Forward to 2016 and our final visit.
We walked into the Denton Texas restaurant and were greeted by a very nice young man. No complaints here.
We sat down at a table that had been “cleaned”. Both of us had slightly sticky forearms immediately after sitting down.
We went to the salad buffet. Broccoli was brown so I passed.
CuXXXXber had mushrooms mixed in, and since I am allergic to mushrooms, I passed on that too.
My husband picked his salad and went to the dressing which someone had spilled quite heavily into from another dressing.
The croutons were oily and so died out that you could not break them.
The bar was filthy, food and crumbs scattered all over.
I thought I might bring this up to the woman chopping vegetables but she had her headset in and was deep in conversation.
She never did notice me or the food situation, at least, not while we were there.
I settled for cottage cheese with peaches and some cantaloupe. The cottage cheese was fine.
The cantaloupe was already tinged with the taste of being a few days beyond ripe.
After the salad we headed to the main course.
The prime rib was heavily salted and extremely over cooked, my husband who normally puts up with anything and never complains, literally spit it out.
The macaroni and cheese was more milk with noodles, I have never seen it look like soup before but…
French fries were cold, broccoli and cauliflower were mush.
Fried chicken was burned and the rolls were overdone as well.
We gave up on dinner and headed for the dessert bar.
Burnt cookies.
We passed on the cookies to look at the rest but there was only a few pieces of cake and fudge.
The rest of the items were empty, even one of the soft serve dispensers.
My husband thought he might like a dip of the ice cream in the bin but the one young lady was frosting several cakes while her helper/friend busily discussed something that had them both so deep in thought that neither noticed us standing there.
And so, we left.
This visit was the final straw.
We are now cured of our craving for Golden Corral.
It is sad too, prices have steadily risen while the quality has steadily declined.
It is a far far cry from the little restaurant we fell in love with way back in the day.

Just a note from a disheartened customer.

Suzanne D Barnhart

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Bernie June 14, 2016 at 11:33 pm

We really need a golden corral in vestal ny

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richard June 10, 2016 at 11:35 pm

My wife worked for Golden Corral in Twin Falls , Idaho for all together 9 years. She was loyal and did her job to the best of her ability , better then 99% of the rest.
Then she requested a Monday , Tuesday and Wednesday off , which she rarely if ever did and was denied. Her regular days off were Monday and Tuesday but they told her to work Monday and take Tuesday , Wednesday and Thursday instead. She requested Wednesday along with her other normal 2 days off weeks before.
As a consequence , and because our family is important to her and we planned it months before she has lost her job. HER FAMILY IS IMPORTANT TO HER !!!!!!!!!!!
You know what >>>>>>>> F-YOU Golden Corral and I know a lot of people and I am spreading the word.
I wouldn’t eat anything there anyway and we damn sure don’t need you f-ing money.
And you Golden Corral can F*CK OFF and tell Rich (the manager) and Jen (supervisor) to F*CK off also.
We will on line spread the word about your f*cked up buffet sh*t hole and by word of mouth. My goal now is to decrease your revenue and business and I have already started and will continue until the day I die or you go out of business. Trust me my job is to tell the whole state of Idaho and the USA >>>>>>>>> F*ck Golden Corral and guess what . It has already started.
Golden Corral is a pile of SH*T and so are you who work there , support it , manage it or eat there.

So Tell the so called manager Rich >>>> F-YOU and Jen ( supervisor/ asst. MGR) who my wife trained >>>>>>>>>>> F-YOU.
I hope you ALL choke on your food and die and Golden Corral becomes NO MORE and I will do my best to insure it.
EAT SH*T AND DIE ALL OF YOU !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Cameron MacKenna February 4, 2017 at 7:11 pm

The gramma of these reviews is appalling. To everyone who is reading these comment said who obviously dropped out of high school, that word mean she disgusting. You people probably don’t even know what that word means.

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Cornelius Baldwin May 24, 2016 at 1:25 am

I am an employee at golden corral and i have been there for 2 years and absolutely have enjoyed my job til now i was verbally sexually harassed by an employee and nothing was done went to the managers and little was done i feel heavy hearted, belittled, and degrated to the point i have lost sleep and money because of the situation i have asked how to get in touch with someone in corparate about the situation and somehow no one knows the heaf bosses number it has been a test on my sanity and mental stability everyday since the encident happened and i need to know what to do i have contacted attorneys to get advice on wat to do because o should not have to work in the type of hostile enviroment and should not be forced to give up my job being the situation i am in i need my job and enjoy working there but it has to stop somewhere please get back in contact with me immediately before i go any futher and take action in my own hands please thank you….

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Wayne Motley May 22, 2016 at 6:21 pm

I have had the worst experience at a restaurant in my life! The food quality was the worst I have ever experienced. Attitudes and service were even worse!
I have also had the displeasure of dealing with an ignorant and violent kitchen manager named Shannon.
He would not come over to the table even to listen to our concerns. Let me explain what occurred….
I usually get an omelet when I have eaten there, the omelet it was absolutely horrible, globs of un-melted cheese with large irregual chuncks of cold ham and it was burnt. It does not take much training or skill to make an omelet.
When I asked about is there any way to get the cheese to melt and his response was very indifferent saying that the cheese would melt, well it never did. I had 2 bites and could not stomach any more, just awful.
Additionally, I asked for waffles to be made for me and noticed that when he turned the waffle iron over, there was some black dipping substance falling from the waffle iron. I looked at my girlfriend and she saw the same thing, just gross. That was absolutely disgusting! I was not going to eat that!
So after even taking the food from the so called line cook, I went on to get some bacon and there was not any on 3 stations.
I asked 3 times for bacon to placed on the line and was ignored. At the time there was a man behind the line with a red shirt who did not respond even though he heard me ask. After waiting several more minutes , I asked again when he came to line again with no response. Nearly raw bacon showed up about 15 minutes later. I could not eat it! The guy in the red shirt was the kitchen manager Shannon.
At this point I really did not want to continue the experience and asked for a manager to see if we could get food that we would be at ease to eat. We had asked our server 4 times and then had to go to the cashier to have someone talk to me. When Shannon did come out to the kitchen, was yelling at the server, I would imagine because he knew the food was slop and he does not care what the worthless annoying customer has to say. His behavior towards many other of the coworkers was no better. This guy is a hot head who cares nothing about but himself. He proved it out because the heated brief conversation we had come near to violence because I noticed he had balled his fist and I felt threatened, so I took a step back.
He did this in the middle of the dining room where everyone could see. His attitude was dismissive, rude and flat out unprofessional!
He also accused me of throwing food, but the actual truth is that I was very annoyed and I did slam down the tongs on the line nothing else! Any other story is the lie he will tell you.
I don’t throw food as that is very childish. He then called me a liar about that and that the conversation was over. I had had enough the situation and left. My girlfriend was able find out the GM, Queen Douglas was parking lot and explained the situation that just occurred. Interestingly, she did not seem surprised.
She did listen to our concerns and offered us another opportunity to have a meal there at the time but I could not see that as I would be afraid the food would be tainted. I thanked her and if I would ever return it would be because of her.
I would like to be clear on this; I just wanted a decent breakfast! The whole experience was disgraceful. I worked in the business several years, 20+ and I have never had such a terrible experience as this.
I encourage you all to evaluate the quality of food that is being “served” as much of it at least today, was inedible. Additionally, staff that interface with the customers, should first have at least
Some minimal social skills and at least have an ear to listen to what a customer might have to say, they may actually have a good point. And in this case I really did. Other customers were complaining as well.
Coming out of the kitchen like a ball of fire already yelling, and telling me what the deal is a sure fire way for things the escalate and end badly.
Additionally, from a business standpoint the amount of food being wasted because of the quality should be something you all consider as well.
I too will evaluate where I will choose to eat and encourage others to do the same as no one deserves what I had to go through today. This was just awful.
Wow, I cannot support an organization that encourages hate for their customers and no personal integrity from their associates!

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Bobby Wilkinson May 22, 2016 at 8:39 am

I went to the Golden Corral in Fort Myers on Colonial Ave. it was the worst, the food was terrible. Everything looked like it was leftover from days before and tasted terrible. I was very disappointed. I like Golden Corral and have eaten there many times and for the most part it has been pretty good. I advise anyone not to go to this location.

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Diana May 16, 2016 at 12:44 pm

EVERYBODY PLEASE READ THIS!!! My husband and I stopped at the Greenville SC location on 5/13 at 7:44pm. Given the time of day we expected the location would be busy for dinner but it wasn’t. We quickly found out why. Most of the tables were filthy with dishes stacked on them. Not from the guests, but the employees were stacking dishes on empty tables as they cleaned other tables. We asked for a table to be cleared that was away from the air conditioning and the employees response was “I’m getting to it”. and she turned and cleaned a different table. We walked away to find another table, and as we were walking away an older lady asked the SAME waitress to clear the SAME table. The waitress smiled at her and went right over and cleared it and took her drink order.

We then went to the salad bar and a female guest was in another guests face yelling at him to watch his language. The man stood up and told her to back up and get out of his face. He said if she wanted to talk to him she didn’t need to be disrespectful. A heated argument started and the woman dropped the “n” word and you literally heard the entire restaurant say “whooo” and people started getting out of there seats. A man with his two small children barely got out before the two started going after each other. To my shock I saw an assistant manager, Mr. Smith just leaning against a booth WATCHING as this escalated and did NOTHING. Employees from the back of the restaurant came and protected the woman who used the offense word get out of the restaurant safely. Police had to be called because other guests were going after her in the parking lot. Later Mr. Smith stopped by our table and instead of apologizing said, “People today. When I was going up in the 60s this won’t have happened because people understood words were no big deal.” It took all my self control not to slap him. Also he spoke to NO ONE ELSE except me and my husband. We also happened to be the only interracial couple in the building.

Yes the food was lukewarm and some even cold. Yes the restaurant was filthy including the bathroom. None of that compares to allowing people’s safety to be put in danger! We couldn’t even leave because of the outburst in the parking lot. I called corporate and was told its a franchise location so I had to talk to the franchise owner. I have worked in the restaurant and retail field as a Manager for over 25 years and I know the numerous health code and civil liberties violations that took place.

I left the Franchisee amessage and have not heard back. I’m also contacting the NAACP and my local news. This location needs to be investigated. Protect your health and your family and stay away from this location. Managers there are not going to help you.

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Amanda gimlich May 9, 2016 at 8:47 pm

On may 9 2016 my family went the golden corral on w. 38th st. Indianapolis Indiana. 2 adults and 2 Kids. First of all the chicken was raw still and the steak was not done (basically raw ) the salad was turning colors and no deserts was out. This was the worst restaurant experience plus I went to look for management, no management insight the whole time we was there . I want my money back , thinking of calling Osha and health department . I will be sending my medical bills to you has well with my lawyers name.

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Latasha Seaton May 8, 2016 at 7:16 pm

Am so so disappointed!!!!!!!! It was a piece of glove in my meat as i was chewin it and then felt It in my mouth

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Johnny Lee April 28, 2016 at 5:39 pm

We live in Tulsa Oklahoma and there is a Golden Corral on Earth 71st. Street. We like to eat breakfast on the weekends and have been to that location multiple times. Only 1 time out of at least 12 times that we have eaten there have we been able to get orange juice with our breakfast. I have complained every time and always am told the same story, that they have told the regional manager that they need a new machine. We have never been compensated on any morning and last weekend was the very last time we will eat at a Golden Corral. Even though that was breakfast, if that is the concern they show to the consumer, my business will go to another establishment for any meal of the day.

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Rob April 18, 2016 at 2:57 pm

My wife and I ate at the location on 135 in greenwood In. with our kids on two consecutive Saturdays about the same time they last time we were charged almost $7 more then the week prior when I questioned it was Todd oh they must not of charged you for the kids drinks last time and this was the right price, looking at the receipt they still did not charge us for the kids drinks so where did that $7 come from? Of we have to stiff the server because we can’t properly budget to eat there guess where we WON’T be eating anytime soon.

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Tirik Vasquez March 29, 2016 at 10:10 am

Management is just so rude especially to the employees!! Honestly think that I would never ever refer somebody I know to ever work at golden corral, when I was working there I had a family emergency,i called in and the manager(tiffany/SE Military/San Antonio Texas/78223) reportedly says I do not call when in the long run I call but just because I talk to you(tiffany) doesn’t mean I called in!! Long story short it takes a whole week of my time to call everyday of the week until Friday(03/25/2016) just to tell me that I am fired!! Never again will I make a mistake working for golden corral it’s sad because it’s nobodys fault that this golden corral isn’t under a good set of management!!!!!!
Good luck you will be going to court for not even having a reason to fire me!!!!

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rick April 13, 2016 at 4:02 pm

My wife works at the Winchester ky store and she is disrepected so much by kitchen management. She gets cussed at , she does not get the time off she needs to rest bc they always call her in . they belittle her by calling her lazy and she isn’t respected for the lady she is . cooperate needs to clean the kitchen management up at the Winchester ky store.

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dawn marie oneill February 9, 2017 at 3:52 pm

I work at the golden corral in egg harbor new jersey. I have been employed for 1 year now. I get along with most of my coworkers and management staff. i have my mother living with me who is terminally ill. I have had to take time off here and their for various medical issue with my mother.At the time,my managers say that it was no problem,and take care of my mother. My genral manager,Kevin,has now decided to harass and retaliate against me,for taking time off.he has cut my shifts down to 3 days,and told me that he feels as if I dont need my job.That is very far from the truth,as we have many medical bills and hospital expense to pay! I am a very hard worker and feel that this behaviour toward me is unwarranted,as well as ilegal. Im positive that in the state of New Jersey we Have FMLA laws that protect employees from harassment and retaliation of this sort,dure to ill family member. I would like anyone reading this to advise me of exactlywhat the care giver laws are here in New Jersey! I have many coworkers who call out frequently and are working full shifts and not being harassed for time missed. Favortism is rampant in my job,and those who call out,come late,and do sub standard work seem to be favored by my GM! I am looking for a new job even as I write,but am also looking into the legal issue of harrasment,undue stress,and retaliation I have endured by my Gm at the golden Corral.I am doing so,so that no one eles needs to suffer and worry about their job as I have,while dealing with life and death issues with a family memeber. I look forward to a response at your earliest convience. Respectfully! Dawn Oneill.

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Delores March 6, 2016 at 9:05 pm

It is obvious that no one in management cares about losing customers with all the complaints posted. I know I am wasting my time sending this but i’m on my way home from GC. I should say after my LAST visit. It started with the nasty cashier. We got a tray and she took the tray from us and said you have to carry your drink. I said.I am not able to carry the glasses. She replied loudly you can’t carry a glass, I replied not two. I requested a diet soda and water. She gave the diet soda and said nothing about the water . We were told the manager will seat you. He called us to take a booth. I explained I really need a table (there were 3 of us and 4 empty table’s in the center section) he loudly exclaimed” you need a table?” He then turned and went to the back of the restaurant and sat us next to a table that had dirty dishes and silverware stacked on it. I mean stacked. I need to also mention that my husband and grandson are black. (Until the manager turned he did not see they were with me) then we were sat in the back with 4 other black families.. On top of this, the girl brought out a pan of mashed potatoes and mixed the old and new together. The food was not even close to being warm. Needless to say, we will never return or go to any GC. To bad, so sad on your part. Good by.

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Delores March 6, 2016 at 9:17 pm

This was the GC in largo, Florida on ulmerton rd.

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John George March 2, 2016 at 3:15 pm

Please, please, please look into building a resturaunt in a community that is exploding with potential customers. The Sun City Florida area close to Hwy 301 & Sun City Blvd (Hwy 674) by Walmart or in the Riverview Florida are close to Hwy 301 & Big Bend Rd. There are numerous housing developments being built and a huge lack of resturaunts to eat at with our families. It would be a very successful area to build in.

Thank you!

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Delores March 6, 2016 at 9:08 pm

You are asking for a poor excuse of a restaurant.

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Elaine D. February 17, 2016 at 8:35 am

I was wondering why you have never looked into a Golden Coral Buffet in Fremont Ohio? There is only one buffet in all of Fremont, Oak Harbor, or Port Clinton, Ohio. The only Buffet is Chinese.
This is a tourist area here, and I feel you would really do well here.
Thank you for your attention to this matter.

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Jessica February 11, 2016 at 5:51 pm

YES,I WOULD LIKE TO KNOW . WHO CAN I SPEAK TO AND COMPLIANT ABOUT A MANAGER. I WAS A GUEST AT YOUR PORT ORANGE. GOLDEN CORRAL IN FLORIDA. .ON FEBRUARY 11,2015.. And WITNESSES THE MALE MANAGER. Been RUDE TO HIS EMPLOYEES IN THE FRONT REGISTER.

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Tammy Brissey February 4, 2016 at 10:05 pm

I like Golden Corral but the last 2 times I have been to the Greenville SC location on Pleasantburg Dr. We have had very bad serves. The first time the food was Luke warm. We told the Latino Manager and he gave us free meals. Tonight 2/4/2016 around 615 pm the server we had was a waste time. She allowed us to run out of drink. She ask the person I was with if he wanted more tea. He told her yes and it took 10 to 15 min for her to bring it. It was that way the whole time we were there. She never offered to refill my drink at all. The cooks had no rolls on the bar at all. When we said something to the manager he said the problem was us not his staff. I will not go back to Golden Corral to eat and I sure want refer them to anyone unless this problem is fix and I’m notified of it. As long as this Manager and his sorry crew is allowed to stay and miss treat customers I will not spend another dime in this restaurant.

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Gregg Fowler January 29, 2016 at 3:58 pm

I visited Golden Corral and was told that because I had my knives on me, I would not be allowed in the restaurant. I was asked to leave them in the car. According to the laws in my state, I am allowed to have them on me. However, a woman who worked there argued with me in front of other customers until she went to grab a manager. As she argued, she said she studied law (why are you working at Golden Corral then?). I just got fed up and took my money elsewhere. Apparently, Golden Corral policy supersedes any and all law for law abiding American citizens. So, this morning, I contacted my local newspaper and plan to do so with the regional and national papers as well. Thank you golden corral for attempting to violate my second amendment rights and also federal law that prevents a restaurant from refusing service to anyone as long as they aren’t breaking the law. Have fun with the media storm.

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Daphne Trice January 28, 2016 at 8:36 pm

I must say i love Golden Carral .There’s only one problem i have. Living in Palm Beach County Fl.I have to travel so far . This is just a suggestion i would it would like to see one located more central between West Palm Beach and Rivera Beach.This would be great business for your company as well and bring in job in this county.Thank you for allowing me the chane to voice my opinion. And yes I’m going to visit golden corral this sunday after church.

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Shay Laurel January 17, 2016 at 10:42 am

Golden Corral Food On State Road Is Nasty Nd Cold Nd Dnt Taste Fresh Nd The Waiter Took Forever To Take Our Drink Order I Had To Ask Her If Shes Gonna Take It. That Was My First Nd Last Time There Today. NEVER AGAIN!! O Yea Nd They Icecream Tastes Like Water Nd Melted It Looks Like Water Nd The Consistency Is Like Water. The Hush Puppies Were Crunchy The Pancakes Are Nasty So Is The French Toast Mac & Cheese Bacon Bread Puddn Chocolate Cake Bourbon Chicken My Fish Was Ard But It Was Cold So Was The Shrimp Nd Pancackes Nd French Toast The Syrup Was Even Nasty. The Only Thing That Was Expectable Was The Eggs Bcuz I Think They Use Real Eggs But Other Than That Everything Was NASTY!! Nd Most Of It Was COLD!! I Dnt Even Kno Why They Cost As Much As They Do Or Even Why They’re Still In Business. Shoulda Just Went To Old Country Buffet. Then I Spoke To A Jonathan Kornblau Who Is Supposedly Has Something To Do With The Franchise Offers Me A Voucher To Eat There Again. Why Would I Wanna Eat There Again If I Dnt Like The Food??

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Shay Laurel January 17, 2016 at 10:45 am

Jonathan Also Didn’t Wanna Give Me My Momney Back Nd Ge a Was Very Defensive Sayn That No One Rlse Complained Yesterday. He Also Blocked Me On Facebook After My Comment Then Claimed He Emailed Me On Fb. I’m Also Blocked On Instagram Too. How Is It Against Your Policy To Give Someone There Money Back If I Didn’t Like My Experience?? Ppl Get There Money Back For Dissatisfaction All The Time.

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Joan Carter December 21, 2015 at 5:30 pm

Shame on your greed for Carry Out .. $4.99 before 3 pm…I got helping of dressing, sm helping Soufle, tab. Of lettce and a roll… $6.83…A dinner inside where people pig out would have been $6.99….what sense does that make…First Time, shame on u, second time, shame on ME…Greed has put many out of business…when price was $3.99, was much more reasonable but still not cheap…good bye and remember, a Customer is your Life Line…

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Shannon foshee December 27, 2015 at 1:33 pm

The manager did not want to help me

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Dizzy Gallepspy January 7, 2016 at 2:56 pm

This place is f-ing ridiculous, I went in to grab a salad really quick while on my lunch break… I get to the register and she says I owe $11.32… So I’m like … What the ?! The whole dam buffet is $9.00, and I’m getting a salad “to go”… And it’s 11 bucks… I call for the manager because I know he can rectify this situation because I KNOW a salad ain’t 11.00 dollars… The manager shows up and tells me that the salad is 4.99 a lb and therefore I can only assume that the lettuce, tomatoes, and cheese equaled 2 lbs… And then tells me that I should have just came and sat down and ate.. That way it would have been cheaper…!!!!.Needless to say I will never f-ing go back?!!! I could have went anywhere else and wouldn’t have been charged over $7 for a f-ing salad.. If my lunch break wouldn’t have been over.. I PROMISE you I would have left that XXXXX right there and they wouldn’t have got a penny for it…and then went elsewhere…This place is a RIP OFF!!!!!!!

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Dizzy Gallepspy January 7, 2016 at 3:02 pm

I’ll never go back … This corporation throws away so much food daily and then wanna charge 4.99 a on for that bulldhit… If they had reasonable prices maybe more people would come

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Jennifer Miller-Ayers December 3, 2015 at 9:39 am

My husband and I visit your Zanesville Ohio location 3-5 times per month and usually enjoy our meal. However, yesterday we were very disappointed. First the person getting our drinks upon arrival was very rude and should never be up front. There were NO employees behind any of the food stations. Finally someone appeared and I asked if there was any more rotisserie chicken. He said the chicken person was missing and he did not know if there was any. I also asked if there was any peas as there were only a few floating in pan. He said the same person took care of that too. While getting other food I heard someone yell he would have to go to the freezer for peas. The salad station was low and what was there was dry. The desserts were very small and dry. I had trouble with the ice cream machine and asked girl who appeared behind counter if it was broken. She rolled her eyes and said push on handle harder. The server was the only helpful person. We did not ask to speak with manager and.never saw one anyway. Honestly I am not sure we will go back. You can contact us through email

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Audrey November 30, 2015 at 10:18 pm

To the employees working tonight and the management team. (especially Bobby),

Tonight myself and my coworker took our clients to dinner. My good friend was there too with individuals. We work with a very special population, those with disabilities, I myself work with kids and she works with adults. I was pleasantly surprised that the staff was so amazingly friendly, inviting and just down right great. They had patience and never treated our individuals with anything less then respect and dignity. Suddenly a song from Grease came on, and one of the adults started dancing in the middle of the dining area…and then another and another…and then a few of our kids started dancing. And if we were anywhere else I truly believe it would have been handled differently….but I was again amazed. The employees all cheered them on…and suddenly other customers were clapping. This happened twice. And for a few minutes the kids and adults were rockstars!! Everyone embraced them! They allowed them to just dance…and for a few minutes everyone was equal and brought together by music! I really cannot say how thankful I am for your staff tonight. And how beautiful of a moment they helped create for a population of people that do not normally get to feel like rockstars!!!! Thank them all for us! I will be telling everyone I know about this special night. 🙂

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Donna November 22, 2015 at 10:44 am

Correction*******on November 11, 2015 my friends and I was traveling on vacation, so being Veterans we decided to go to Golden Corral. Well things was going great until GULIA or GRELIA came to our table. What upset us was she never noticed the black. She set her attention on our white friend and never spoke to us, but wanted to sign our receipts. I brought it to her attention and she just looked me in my face and said I need to sign your receipt. Again, I informed her there’s four people at this table. So she walked away and we heard her talking to other employee’s about what happened. I could have over looked her attitude if she did the most simple thing,apologize for being so rude. But yet she went to explain it to other employees. I was so disappointed with her. I did state I was reporting this complaint.
Visit

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Jr lester November 19, 2015 at 12:17 pm

I have eat at golden corral in mobile al for 15 years an first you stopped having green olives on salad bar now you stopped black olives no olives on salad i don’t eat salad with out olives of some kind just letting you know changes are noticed an i can just go eat salad some place other then golden corral

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Jammie Holliday November 11, 2015 at 8:55 pm

I am very displeased with Golden Corral. I called to reserve the private dinner room to celebrate the one year anniversary of my daughters open heart surgery for December 18, 2015, Friday. I was told that they will not reserve the dinner room on a weekend. Friday is not a weekend. Its the day before the weekend starts.

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Dizzy Gallepspy January 7, 2016 at 2:58 pm

It f-ing sucks

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Hilko Van dear Laan October 25, 2015 at 12:29 pm

Dear Mr. Fowler:
I’m a Bus driver who drives a 50 passenger bus around the country. I was Friday October 23,2015 at 3:45pm at one of your Golden Corral rest at 12255 US 49 in Gulfport, MS. I walked in and asked your manager that was at the steak station if he could please cooked me a steak as I was in charge of 50 people and needed to do some paperwork at the bus while they were eating. Your manager laughed at me out loud and told me that he didn’t care if I was the President the steaks were served at 4pm. So because I was 10 min. before he decided to laghed. His attitude, people skills and customer service skills was the worsed I have ever seen and I come fromAmsterdam and drove mostly all over the world and lived all over the world.
PR is very important to a business none of the bus drivers with their 50 people passengers stop there because of this problem and b/c the food is mediocreetc. I am sorry to say that I will never stop there again with my passengers. This speaks ver bad to a person that represents you in the buss. world.
Thank you for your attention,
Best Regards,
HilkoVan dear Laan

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Yvette Thompson September 24, 2015 at 8:13 pm

Today my brother purchased crack cocaine from an employee Danny Walker. He was arrest and gave the police Danny Walkers name as the supplier. My brother has never been into any trouble until now. Danny Walker is at work selling crack cocaine and it’s sick. I’m so distressed I went to the hospital because now my brother is going to be put away for a horrible thing Danny Walker has gotten him into. Please please don’t let this happen to anyone else -Columbus GA location Manchester Expressway

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Yvette Thompson September 24, 2015 at 8:13 pm

Today my brother purchased crack cocaine from an employee Danny Walker. He was arrest and gave the police Danny Walkers name as the supplier. My brother has never been into any trouble until now. Danny Walker is at work selling crack cocaine and it’s sick. I’m so distressed I went to the hospital because now my brother is going to be put away for a horrible thing Danny Walker has gotten him into. Please please don’t let this happen to anyone else

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Byron A. Marshall September 6, 2015 at 8:37 pm

Mr. Bill Taylor,

Thank you again for for sending my family regarding the issue we had during Father’s Day…, unfortunately, during our visit this evening (taking advantage of your generosity), we encountered another issue, of which I am copying your home office as well as the health department. I can assure you to two things…, first, we were not the only complainants, and we will not be dining at your Colonie, Central Avenue, Albany, NY location again!

Please make note of the attached photo’s. You will note a patron with a dog in your restaurant. When we (and others) inquired, we were told by your manager, Bryan Boud, that the dog was an assistant animal due to her son being diagnosed as having Asberger Syndrome. I’m not trying to be insensitive, as I am very familiar and have read the laws regarding Americans with Disabilities Act (ADA), and I also understand that the language is vague in it’s policing. However, I found it odd, that the dog was supposed to be there for her son, but she carried the dog wherever she went in the restaurant, while her son stayed at the table! Having said that, I also read the New York State, Department of Health code in regards to animals in a “food Service environment”, section 14-1.183, see below:

14-1.183 Animals.
Live animals, including birds and turtles, are to be excluded from food service operations. This exclusion does not apply to edible fish, crustacea, shellfish, or to fish in aquariums. Patrol dogs accompanying security police officers or guide dogs accompanying blind persons are permitted in the dining area.

Considering that this is a buffet, in my conversation with Mr. Boud, I told him that I understand that she has a right to be here, that’s not the issue, but can she be asked to leave the dog at the table? Mr. Boud’s response, was, “you’re more than welcome to discuss that with her if you like”, which I found to be a poor response, since I don’t work there!

I also understand that the laws have become much more liberal regarding dogs in restaurants (which as a pet parent myself, I don’t have an issue with), however, those guidelines are for outside dining, which even as the attached article regarding such in Albany, indicates certain guidelines.

Again, I thank you for your previous efforts, but as previously stated, my family and I will not visit this location again. Respectfully, also previously stated, there were other patrons who vehemently expressed their concern, and although I don’t know who made the call, the police showed up as well (which should give you an idea as to how strong an issue this is). I will also be sending a hard copy of this e-mail via mail to the Health Department listed below.

Elizabeth F. Whalen, MD, MPH, Commissioner
Albany County Department of Health
175 Green Street
Albany, NY 12202
(518) 447-4580

Sincerely,

Byron A. Marshall
518-424-****

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Spencer rich September 6, 2015 at 6:11 pm

Golden Corral in Mishawaka Indiana has a few people that are exceedingly rude and mean to the people they work with yelling and treating them unfairly! A waiter that is a tall gentlemen named Darrel and a shorter blonde lady named Rachel made the entire Golden Corral uncomfortable yelling and just being mean to a few of the waitresses. You could see the ladies were embarrassed by this act because they did NOT try to talk to them quietly or pull them off to the side they were just getting on them without any kind of consideration of the people eating or the persons they was attacking. I was not happy with what I saw and my family and I will not be back until I know, I don’t have to see that kind of display. Nobody should ever have to be yelled at like that or be put down in such a manner that they feel small or like they don’t matter it’s very wrong what I seen. The waitress that was waiting on myself and my family did a wonderful job and there was no reason she should’ve been yelled at that way. The look in her eyes and her body language after that you could tell he broke her spirit and that she was sad but she still put on a smile and continued trying to make us happy while we was there and she did a great job to even tho they, well broke her down! People should never be treated that way they are people with feelings and they work hard! Also the tables the man Darrel was waiting on he was rude to the customers with the way he treated them you could see they did NOT like him and they didn’t leave a tip because of it, actually the customer told the manager and nothing was done about. We understand if a person is not happy with their life but that is not something they should take out on others so until this matter is resolved my family and I will not be returning and if it’s never fixed I will recommend nobody I know to go their or anyone else I meet for that matter. Thank you for your time

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Gena dandridge August 19, 2015 at 10:08 am

I’ve ate at your restaurants for many years, over the last several years the quality has changed.Anyway was on vacation ate at the chain in florida several times, good experience. I come back to my hometown my eldest sons in town so I take him to Golden Corral in Collinsville il, worst food I’ve ever saw, tried to eat or even taste, I spent 30 bucks at lunch time on a sat, just to have to leave and run through Arbys so we were fed.I talked to the manager at my table and told her the buffet loojed horrible, with film covering all sauces, gravys, and such, also everything was either cold or barely warm, except the pudding that was warm , ya,warm pudding. .Anyway the chicken was a greased soaked sponge, the rolls hard and cold , you get the picture, just not one thing I could find to even try to eat, the woman says oh Im sirry, and oh Im sorry as she grabs my receipt off the table, I asked are you short handed, she replies no, I ask whars going in, she says nothing just shrugs, I told her I waited 23 minutes for you to come to my table after you were called, I could see her over in the desert area talking and leaning on the wall eating, like she was off duty, I asked for my receipt back she says oh I need ut for my records, no she didn’t want me to have my own receipt, I will never, ever go to golden corral again if that’s how management behaves I was disgusted and felt like she couldn’t care less if her customers were happy, if her food was edible, appealing or anything else..worst restaurant experience ever. .. date if visit sat Aug 15th 12:30 Collinsville Il…I’ll copy and post this on fb so noone else waste money there, we have ponderosa if they want a buffet..

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William August 13, 2015 at 10:51 pm

I have to say that it has been a while since last going to eat here and I must say I was shocked to watch what happens to the food. I watched the employee dump food from the back on to the food on the line. Last time I checked the food on the service line would be colder than the food from the back. What HCCAP rules are these? To be told that this is normal practice? Are any of the employees Serve Safe certified? This is how to get people sick. Yes I do know how the food service industry works. I do know HCCAP and am Serve Safe certified. I point stuff out like this all the time. I am sure that you will over look this and it will not be talked about but I will not be going back to you again.

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Damenica August 11, 2015 at 6:40 pm

Very disappointed in this visit to your restaurant. Food has always been good and I have recommended the restaurant to others. This time, we were unable to cut through the steaks, chicken was so dry you could use it for space food, the signature rolls were still dough, and an employee steamed my face when removing a tray from the buffet. Like I said, very disappointed.

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thomas July 20, 2015 at 7:06 pm

Will there be a Golden Corral coming to Laurel Marylnd 20707 please bring one here I enjoy your food so much I would love to see one here in the new development area do you think that is possible please consider it thank you very much

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Mrs king July 12, 2015 at 10:35 pm

Store number 0890 this place is employing not only customers stealing food but a manager tonight watching from table directly beside customers stealing when waitress confronted about it I was told she also witnesses it happen and was told there is nothing they can do about it. It is a absolute shame to see this happening like this. Not only did we receive 6 pieces of steak burnt to a crisp when ordered Med rare. I even had the waiter go back and get it cooked right it still came back to table same way. Someone needs to do some thing there with staff. Me and son came home and within the hour were sick with stomach pains and pucking. Please explain how all this can happen? We eat there probably three days a week and now I’ll never go back after tonight. This is horrible!

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Shawn Ruiz July 8, 2015 at 11:07 am

Me & My Family Went To Eat @ The Shopping Center Located At 700 E University Dr. College Station, Tx 77845 Upon Entering Next To Golden Corral An SUV Was Leaving So I Slowed Down Upon Entering The Property My 2002 Honda Accord (SE) Received Significant Damage To The Bottom Of My Car, Causing Damage To My Catalytic Converter. Beware!! If you eat at this location Be sure not to enter Directly Behnd Golden Corral Having a Hard Time Getting Them To Fix My Car.

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Angel Montelongo July 3, 2015 at 9:15 am

I was so disappointed with GC’s breakfast bar they show false advertisement. The pancakes was so thin you could almost see thew them and the eggs were horrible, they were so dry, the bacon was so hard I could not even eat them. Their breakfast bar sucks you don’t get much to choose from. That is the worst experience I ever had. But on a good note the service is great.

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Karen john July 1, 2015 at 3:54 pm

Drove two hours just to eat the delicious food due to our yummy experience at Golden Corral in Lake George, to my surprise it was a disater disgusting all around sick to my stomach just to think about it get your act together in Pennsylvania & could of had better services & McDonalds & left happy with a cheap toy

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Angel Montelongo July 3, 2015 at 9:21 am

I totally understand how you feel the GC in kenner, LA. Is getting bad too. They are not what they use to be. It’s so sad.

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Victoria Glasper-Shanklin June 30, 2015 at 4:28 pm

Just wondering if you guys care about Your Customers or what. I posted on your Corporate page on June 28,2015 and have yet to hear from you. What’s really going ON YOU GUYS have a problem or problems in your Restaurants and need to fix them and compensate your Customers for your poor service at your place of business

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Janette Mayes June 28, 2015 at 6:34 pm

My 10 year old daughter and I went to the largo, Florida golden corral for lunch on Sunday 6-28-15. I waited and waited at the omelette station and no one came over to help me. Several people walked by however with no acknowledgement. I finally went for something else. I asked for steak that was medium and was given a piece that was extra well done. I had to take our drink cups up to the register for refills AND my daughter found 2 different hairs in her food. We so far said nothing or made any complaints. Half way thru our meal a XXXXroach crawled across our table. THAT DID IT! We were beyond done! We were willing to let it all go up until then! If they are crawling on the customers tables during a meal, I can only imagine what the kitchen was like….the manager said that they would be getting someone out soon to take care of it. So they apparently are aware of the problem. Why is this place open if it is this bad? We were not able to finish our meal.

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Victoria Glasper-Shanklin June 28, 2015 at 5:16 am

On June 24,2015 my long time girl friend took me out to dinner at Golden Corral restaurant. Location 6803 W 159th street in Tinley Park. It was MY 64th Birthday so need let’s to say I was excited only to receive from you guys Food Poisoning. I have had Food Poisoning now for 5 Days.I had even complain to the Manager about the condition of the silver wear. The clean silver wear STILL had Food on them I should have left right then and there. The Manager said he would have the silver wear pulled That Didn’t Happen! This all occured about 4:30-5:30pm. I think the whole staff needs a wake up call. Get it RIGHT OR GET GONE. By the way I’m still suffering from Food Poisoning my Stomach IS still tore UP from the experience I had at your Restaurant. Oh by the I look forward TO hear from your Corporate Office.

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Alice Lundgren June 24, 2015 at 9:42 pm

On Wed., June 17, 2015, we three mature aged women stopped to have supper at the Macedonia, Ohio store at 8261 Golden Link Blvd. The time was 4:45. No one was at the register and after a few minutes a nice African American man said “someone will be with you in a minute.” We thanked him and continued to wait for the cashier. She arrived carrying 3 racks of glasses and put them away. We ordered our diet Pepsi (2) and another soft drink. She told us the diet Pepsi was out and we’d need to ask our table person to obtain it from another area. Went to get our plates and flatware. No clean spoons available at any rack. Now we go for the hot foods. We weren’t interested in the breakfast foods…good thing. It was dried up and hard. The Wok and Hacienda areas were badly needing to be stocked. Taco area, dried up small amt. of meat. Waited for someone to slice us a piece of ham. One cook at the grill not interested in serving, was oblivious to us. So we got our fill of salad and decided they were not ready for the supper crowd. By now it is 5:30 and more customers are coming in. They appear to have the same issues we were experiencing. Poor gal at the salad bar was by herself and working as fast as she could to keep it supplied and clean. No beets just a trace of watermelon. It was clear that she needed help. Then I went to get some of your beef pot roast. It was full of beef leavings. A female approached me and said “I’ll be bringing out a fresh one in about ten minutes.” Now come on, don’t people eat supper every evening? Even girl scouts learn how to BE PREPARED. All of the hot vegetables were sparce and unappetizing. One of us got brave and tried to obtain an edible steak. Both pieces were dry as a bone, couldn’t cut through it. Nary a grill mark could be seen. One was very dark brown and the other was black! We tried to top everything off with a piece of carrot cake, however we were told by the bakery lady, “I just took it out and it’s still frozen”. All righty then. To sum it up, we will NEVER stop at any Golden Corral. It was a rip off. You have our money, and we had no satisfaction. Now I await a word from you to see if you give a darn.

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Angel Montelongo July 3, 2015 at 9:29 am

Yeah and they want you to pay these outrage prices for food that isn’t cooked right or only half cooked.

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stella carson June 22, 2015 at 10:21 am

Good morning i was in your restaurant on fathers day june 21,2015 before we went in there was a note on the door at the golden corral in Schererville Indiana that read we are only taking credit cards we are sorry about the inconvenience,so i haven’t never heard of that i never heard of a restaurant that will not take cash only credit it’s always the other way around we r accepting cash no credit that was very rediculious and a very lot of angry people that came in turned around and left bcs of they was not excepting cash so i was just writing the corporate office to let u all know that the manager should have taken care of this matter before about the cash situation i never have been put in a situation like when my family goes to a restaurant and we really like the golden corral.

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Eric Brown June 19, 2015 at 12:30 pm

I was very disappointed with the visit to the golden corral in Orlando on Kirkman Road. The food was very unappealing, cold and stale. When I asked for new items the employees behind the window told me I had to wait 10 minutes. The fruit punch had not been calibrated right as the juice tasted of pure sugar. I tried to get some pancakes and it was hard a a frisbee. At the very least I would like an apology for the poor experience I had to go thru with my family. If this is the type of service I will receive from Golden corral then I shall never visit another establishment again nor anyone that I know.

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noel June 7, 2015 at 8:23 pm

Subject: Restaurant Visit
Store: 926
First Name: noel
Last Name: foster
Telephone: 831689****
Email: nfo*****@yahoo.com
Address 1: **** arden way
Address 2:
City: aptos
State: CA
Zip: 95003
I would like a response: yes
Contact me by: Email
Contact me a this time: noon-5pm
Comments: Me and visited your restaurant for dinner . I was very disapointed in the cleanest . The fool was so dirty . We found hair in our food . The clean on the the racks some a had food and other stuff on the back side . I as I could tell there was only 2 employees busing the table . Very short handled . I will not go back this location again . I will be fill a report to health department . The door to that location should be closed.
Visit Date: 6/6/2015
Visit Time: 7:00PM

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p. neff June 5, 2015 at 11:31 am

Ate at the one on Lehigh Valley Mall drive in Whitehall Pa. On June 4th 2015 and found the whole experience disgusting! The food trays were mostly empty and what was left in them was dry and overcooked. The crew that was working with the food was having a good time talking and laughing between them and ignoring the empty dishes. The food that was left was either burnt or dry. No pot roast, shrimp, mashed potatoes, clam chowder, pizza, carved meat, lemons, chicken livers, no steaks were cooked and more . The time was 6:00 pm and there was a line coming in. I can only imagine what they said when they saw all the empty Dishes! Is This The Image You Want To portray?

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mike griffin May 19, 2015 at 2:55 pm

golden corral in Tampa bay florida on Hillsborough has the most rudest G.M and stupidest managers I have ever had the displeasure of working for! Worked on day for those people and quit now have to wait for over a month and argue with there disrespectful illiterate retarded asses for a single days pay. They are now acting like they don’t know where my paper work is? Or are so stupid! What day did you work? They are nothing but fat stupid barely speak English dumbasses! No wonder they have turn over problems. Any body in business knows it costs more to train and retrain. That’s an other problem no training just get in there and work your asses off for min wage and eat XXXXX is their attitude! There kitchen is a pig pen and if the customers saw where there food came from they would be sick. WHERE’S MY XXXXXING MONEY YOU DIMWITTED ASSHOLES?

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Detrius Harris May 8, 2015 at 11:30 pm

My family and I decided to go t
Golden corral on Wednesday for dinner. And let me just tell you it was the worst dinner that I have ever had. Not only was the restaurant filthy but the food was horrible and so was the service.The buffet was not stocked and it was also dirty there was food everywhere.I am 99% sure that the chicken with fried fish grease. The grill man was very nice but all steaks were well done. During the course of our dinner we didn’t receive any refills. The waitress was very unapproachable looking. My little cousin went up to the register to try and get a refill.I just want to make sure that you know the extent of how dirty the restaurant was,empty tables with a boat load of dirty dishes.. Every station was just dirty!!!!!! Food all on the floors. The ice cream station being the Worst!!! The ribs tasted like they were from Last Wednesday. You guys really need to make a change. It was definitely not worth the $30 my husband and I paid. There should be a rule about children making plates and playing in the ice cream.. I’m done with buffets for a while. Hope you can take constructive criticism

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Shannon April 21, 2015 at 9:40 pm

I went to Golden Corral tonight (4.21) in Bedford, Indiana. Our receipt was over charged and when we asked to speak to the manager we were met with a very disrespectful lady who would not listen to our concern. She shook her head, rolled her eyes and was completely rude. I love Golden Corral but will not be going back to this one. In my opinion anyone in customer service should be equipped with manners and know how to be respectful in any situation. This lady was not and should not be in customer service. She makes the entire store look bad.

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Rob Andrews April 21, 2015 at 8:15 am

I went to Golden Corral on Sunday evening Bucks County PA and had a horrible experience. Not only was there no order as it pertained to the food line, a server actually snatched a pair of tongs from me and when I said something to him about it, he told me to f@ck off. I immediately told the manager/owner and he did everything but called me a liar. Then he said that I must have heard the staffer incorrectly and that it’s a stressful job. Excuses, excuses. I worked in fast food by a major university when I was younger, so I know how stressful working with the public can be. But that s no excuse to curse at customers. I didn’t try and get a discount or a free meal. I just wanted an apology. Little did the owner know that one of my family members frequents the establishment all the time and she went to say something to the owner. After he found out who I was with, his tone changed slightly but he still made excuses for his worker and only after more verbal sparing did he take the staffer of the floor. I’m not into trying to get people fired but after that one experience at Golden Corral I don’t plan on ever going back and I’ll be telling anyone willing to listen of my experience.

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sophia vulgaris April 11, 2015 at 9:56 am

I have had some good food there before. Just last week was my son & daughter-laws anniversary so took them to dinner there. Well to get to the point, we spent $63.00 & got fried chicken off the buffet & shrimp, bit in the chicken & it was raw blood coming out, so I laid it down, started to eat shrimp & there we still shells on the shrimp. Have been sick for 3 days , I felt like I was food poisoned. Makes me feel like putting the store ony back burner now, scared to go back to eat there. The golden corral is the one in town center. So I guess I’ll be looking for a new place to go. I’ve been spending a lot og money there but now I don’t know if I’ll ever go back

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LeSandra Williams March 7, 2015 at 8:58 pm

My family and I we are a family of 4 went to the location on Normandy Blvd in Jacksonville FL and my son had a chewed up piece of gum in his bowl of fruit. He was just about to put it in his mouth and I notice it on his spoon. I was so upset. I spoke to a manager and the don’t give refunds said I had to contact corporate. Well good luck getting in contact with someone there! I will never go back there again.

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doesnt March 1, 2015 at 6:46 pm

I am leaving this in concern for the safety of your employees here in Baltimore Maryland we have over 2 inches of ICE the government is saying stay off the roads now I have a family member that works there and if they get involved in an accident trying to get home I WILL get my attorney involved !!!!

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Juan Doby February 26, 2015 at 9:13 pm

I leaving this email to who ever is in charge.I live in Burlington Iowa we had a all you can eat restaurant about eight years ago it wasn’t the best but it was good enough to fit hard working people like my self.Alot people would appreciate if you can get a franchise in southeast Iowa there’s a lot of opportunities for the company there’s alot companies moving to southeast Iowa and were just tired of the same old thing we a golden corral here please respond needing good for here.

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tiffany mabe February 20, 2015 at 7:34 pm

The one in Duluth Ga is terrible. Waited an hour for a single steak which I asked for well done, and it came out medium. My fiance stood at the window for thirty minutes waiting for a steak before I finally said let’s give up and leave. The manager saw and heard that i was upset about it all and he did nothing. Worst experience ever. I will not be returning.

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russell thomas February 17, 2015 at 4:54 pm

I am a musician who writes dinner time music. would you be interested in me playing my classical guitar at your restaurant? Please e-mail me for more details. thank you.

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Kimmy Smith February 16, 2015 at 11:51 am

Hog Trough Cuisine. Over priced mediocre food in an upsetting atmosphere. Wait staff refilling your beverage glass and expecting a 15% tip for doing nothing. The first place I ever have been where I have had to cut my catfish with a knife. The man next to me said, “you have to have served time in prison, to appreciate this food.” Never Never Never again. Ted Fowler should be ashamed.

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michelle Deehr February 16, 2015 at 10:04 am

I had recently heard that you may be opening a new Golden Corral in Sandusky Ohio..whether its true or not is the reason for this Email…I would be very interested in applying..went online to even apply for the Elyria store and was not successful. I hope you can reply..Ive always patronized your restraunt in our vacations and travels . Ive bartended and waitted tables for many years , still currently employed, and have greay referances from all employers.. Thank you , sincerely Michelle Deehr

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Richard Franco January 27, 2015 at 9:19 pm

NOT FIT FOR A DOG
REPEAT: DOG FOOD TASTE BETTER

THE FOOD WAS DISGUSTING LIKE LEFT OVERS FROM YESTERDAY LUNCH. THE MANAGERS REFUSE A REFUND ON A $61.20 BILL. TOLD US WE CAN GET A FEW FREE MEALS, WHICH I TOLD HIM POLITELY WE WOULD NEVER REPEAT NEVER RETURN TO ANY GOLDEN CORAL. AN EMBARRASSMENT TO THE FOOD INDUSTRY.

Sent pictures to social media with this comment
That’s what they call Ribs…. Seriously I’m the passive one trying to explain how we drove up from Chicago to dine in, but was disappointed at the quality of the food. Showing them in detail how dry and over cooked everything was. This was the first plates by 5 people, and normally I would take it as a lost, but when the lady manager Aurora is telling my Wife that there is nothing wrong with the food, then that’s when I got upset and cut through the steak which took forever, she then said well Sir when you ask for Well done, its normally tough. I SAID MA’AM I COOK FOR A LIVING, DONT STAND THERE AND TRY AND EDUCATE ME, Because first of all this is wrong for yoy to stand there take $61.20 and claim theres nothing wrong with your food. I Said either refund us otherwise I will call corporate put a complain in and take this to social media. I Stood up and walked out showing my disgust to people who were paying $15 for what I called overprice Dog Food.

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lalita January 24, 2015 at 10:19 pm

1/25/15
Found a earing in my daughters pudding
I will never go back again glad I was able to grab the earing from her mouth.. They should of at least paid our meal..

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teresasparrow January 16, 2015 at 4:14 am

I went to the one in Clarksville Indiana and I took a pic of the soups the pots were empty but no one changed them the whole time I was there the salad like ouions mushrooms all to make salad were frozen and we’re empty also but I was nice cause I was sure the Manger would make me happy but u no wat he told me in a very snotty way he said it’s all fine and u are the only one that complained today but that wasn’t true a lot were complaining no meat was out a dried piece of hamm I said I wiinot be back and have etold me that was fine .. I have never been treated like that before he was snotty aND u have to make the patron happy or u won’t have a restarant.I thank u owe me a apology and I would get him out

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Lisa Howard December 21, 2014 at 10:23 pm

It was our local newspaper a few months ago, that a Golden Corral was going to be built in Owensboro, Ky. Could you tell me when and where it will be located?

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Modesta Torres October 27, 2014 at 9:39 am

I went yesterday to the one in Harlingen #539 me and my family got the worst service ever I did talk whit the manager in charge he say he will fix it but the waters keep and giving me attitude I went foe second time talk to the manger and again he say the same well we left and when I was getting out the waitress pull her middle finger at me two of the her coworkers saw that I’m asking for my money back and of course for her to get fire.
I HOPE SOMEONE WHO CARES ABOUT US COSTUMERS to call me (956)569-**** or email me ( mod****@yahoo.com

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Tish October 25, 2014 at 5:17 am

I lived in Colorado and have eaten at 3 Thornton, Loveland, and Greeley of the 10 you have there the food is awesome specially the breakfast buffet on weekends. I have just recently move back home in Sulphur Springs Texas I so would love it if you would build or open one here or even in Greenville. I miss it. The closest one is over hour away. Lot of older folks and church goers that love to eat out on Sundays after church. Please consider it thank for readin.

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Tasha October 19, 2014 at 12:57 pm

I was approached by a cashier that I do not know and she asked me for drugs. I informed the manager on duty and I went home and filled out the survey online the next day. Today I got an email from the store manager asking me not to come back to find another restaurant to eat at ? This is how Golden Corral treats their paying customers ?

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darnise October 18, 2014 at 11:05 am

Hello my name is darnise I work in the golden corral in largo,Maryland
I was working in the salad bar they took me away from the salad bar to put me somewhere I didn’t want to work which was front line I asked could I just work in the bakery and they said its no hours for me there so now I’ve been off of work for nearly two weeks due to them messing up my damn schedule in ready to take drastic measures if this continues this is so unfair and unprofessional

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Tiffany lewis October 1, 2014 at 4:11 pm

I am an ex employee of golden corral in merrivillille. The general manager there has fired numerous of women employees due to be was sexually harassing them when they refused him he fired them. This is absurd and in professional.especially after working there for 2 years and never got a 30 min break but got clickede out for it. I have busted my but there. They kept my last check. Also there are employees there who get paid cash so they don’t have to pay child support. I have plenty of texts from him in numerous of women’s phones. I just want what I worked for. How can they zero your hours and keep your money on top of harrssing numerous women. This is ridiculous I have a family to take care of. I do not feel this is right. I’m working on a lawyer now to further this matter just thought everyone should know. How that restaurant is and let people know this is not right and action needs to be made.

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Amelia September 26, 2014 at 7:11 pm

I want you to know that I had visited the Bloomington store and was shocked at the behavior of the manager towards the staff yelling could be heard from the back of the house to the front of the house. I’m in the food industry and normally I do not eat at places such as this now I know why. The manager needs to be retrained in how to behave towards employees and in front of customers or fired. In my restraurant we do not put up with berating another employee in front of customers let alone in front of other employees. I run my restraurant without incident. Customers are satisfied and my employees have been with me for years. I really hope that something can be done as it breaks my heart to see employees in tears from embarrassment

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Gail Lyons September 21, 2014 at 7:53 pm

Mr. Ted M. Fowler Jr.

I am not sure if you know it or not but I just gotten an fb video in Florida about the Golden Coral, and it’s NOT GOOD, I think you guys should take a look I will tweet it, but this is going against FDA standards for all customers. It was posted that your food in your restaurant during inspection, they hide the food next to the dumpsters and then bring the food back into the Golden Coral for distribution, it was recorded of the food being found by dumpster with flies, the ribs the gravy burgers with flies still on the cart. How can I send this to you.

Best,
Gailee Lyons

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Gary Threadgill September 6, 2014 at 2:09 pm

We had the most horrific experience I have ever had in a restaurant in my life. While visiting in raleigh with my sister and niece and grandbabies, we decided to go to Golden Corrall on Glenwood Avenue to have dinner. My niece has a wonderful child , Wyatt, who is autistic. We set him in a high chair, and he screamed for approximately two to three minutes. Once we got his attention, he did calm down. During this time, tha manager, her name was Sue Dixon, was continuously watching this like a hawk after prey. She came to the table , didnt ask us if anything was wrong or if we could do anything , simply said that someone had complained, and that we would have to leave. Durjng this time, i saw no one come to her and say anything to her, just her watching us continually with her scornful glare. I am 58 years old, I have three children and five grandchildren. A family restaurant must understand that children will be loud and cry at times, but if we cannot get the child to calm down after several minutes, we will take them outside. Normally i would not say a whole lot, but I am saying this beause it was very distressful to me and my niece, who has a hard enough time dealing with an autistic child, with the rudness and tactlessness of this manager. I hope that you will take this and train your personnel to handle it in a kinder way, to know how to handle this situation, such as asking if we could take him outside for a moment or if anything was wrong, rather than immediately coming to us and rudely telling us that we should leave. As for my future business with Golden Corrall, I am done.

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Dana August 19, 2014 at 1:36 am

We were so disappointed in our recent visit!!!! We went to breakfast for the first time and my 2 year old son took a bite of sausage and what did we see PINK inside!!!! The sausage was not fully cooked and it was all of them we opened all of them and I took pic!!!!! They served my 2 year old son RAW sausage!!! We will never be going back!!!!!!

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Jeanne hornick August 17, 2014 at 1:45 am

I was at the golden coral what I see I would not eat there again the employee swell the food and it was bad but washed it and put it back on the line plus never change gloves went from one food to another.

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Karen Meadows August 16, 2014 at 6:52 pm

On August 15th 2014 my family and I went to Golden Corral for dinner. While there I only ate a little salad because my husband got a plate of chicken, when he bit into it, it was raw and the blood ran out of it making me and my two girls sick to our stomach. When we asked for the manager to come over he got an attitude right off the bat. His name is James R at store # 776 at the Golden Corral in Opelika, Al. He only wanted to remove the uncooked chicken. After fussing with him he only refunded my husbands meal even though me and the girls could not stomach the food there after that. He threatened us as if he wanted to fight because we asked for a refund. I have never saw such poor management in my life. When I asked him what his problem was he told me I need to leave.!!! I stood in amazement on what was happening over something that was clearly Golden Corrals fault. We took several pictures of the raw chicken sitting on the plate in the restaurant and plan on doing everything in our power to have this managers job taken from him. When we asked for the number to corporate he wrote 334 on a napkin and handed it to my husband saying find it yourself!! Wow at what they allow to go on in their resturants!!! We will never eat there again.

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Ted Morgan August 2, 2014 at 2:46 am

I was looking at Facebook and someone posted what golden corral does before a inspection. Food next and in the dumpster area. Please check into this. Port orange, florida. Thankyou, Ted

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Al Williams July 29, 2014 at 12:17 am

On 7/28/2014 My family and I stopped by Golden Corral where we encounter a unsatisfied experience.Food way too salty,old and cold. Kim one of the managers at #0931 Audubon Nj came out to talk to me with unsatisfying remarks.

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Angie Whiting July 14, 2014 at 11:39 pm

Wsbg store 800 NO ONE CARES…..Im tired of sending this im tired of no one asking us im tired of no one sending us anything.yea u might send our general manger but that does not show the employees anything that have to deal with all the unfairness an all the racial treatment we get thanks.so as im sending this to u……as ive sent to whomever im sure I will loose my job after but if any case I will bring the news in this.im so over the treatment that out new so called mgmt team brings us.ive been with this company m annnnnnny years an im over it……there is no one u can talk to cause corp in va bch sends u back to your store.yea rit………this company is goin down hill.love my job but I cant do when no one has your back

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johnny patterson June 29, 2014 at 2:52 am

my family and I went to golden coral on june 28,2014 .i was disappointed with golden corral because they did not give 10% for the hold meal,they only gave it to me.family suffer when a soldiers leave home to protect nation .i think the 10% should be for the enire meal.location of this golden in north little ark.general manager james staats .mr staats stated that this has been on for six month.

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Christine Lowrey June 23, 2014 at 8:59 am

On June 19, 2014, I sent that letter to 25 corporate executives with Golden Corral. I have mailed it to Officers with the Florida Dept of Revenue, CS Enforcement Office of the Attorney General, and countless other local organizations. I will be heard.

I am asking for help and that attention is brought to this matter. I do believe that the responsible parties should be held accountable for their crime.

For years, I have attempted to resolve a serious matter with Golden Corral. I have written letters and emailed the corporate location. I have also contacted the local office where the problem is occurring, Golden Corral, 5525 Cortez Rd W, Bradenton, FL 34210.

Numerous Income Deduction Orders have been sent to Golden Corral from the Florida Department of Revenue, requesting enforcement of Child Support Payments. The employer was instructed to deduct and remit payment to the issuing agency. Instead, they have chosen not to comply. This has been an ongoing matter since 2012. This employer, refuses to remit child support payment, as required by law. This crime has been overlooked and continues today, without penalty.

Because the obligor (non-custodial parent), has consistently failed to make the court ordered child support payments- Golden Corral, his employer, was ordered by the FL Department of Revenue to intercept his pay. Golden Corral has AGAIN, stopped withholding child support without being notified by the issuing agency to do so. This is, in fact, a crime that is being committed against my child, and the Governmental Issuing Agency. It is difficult for me to comprehend how or why a company would, knowingly and willfully dismiss and disregard the needs of a child.
They manage to cover this unlawful behavior by, periodically implementing the order (deducting for short time period), then simply STOPPING at will, thus, providing the Obligor relief; allowing a significant time lapse between payments (months) to the obligee/minor child. I will say again: It is unlawful for the employer to cease payment without instruction form the issuing, governmental agency.
I have called, I have emailed, I have written letters- never receiving a response or relief.

It is fair to request that this company pay a penalty for their crime and despicable disregard for my child’s well being. The behavior by those responsible parties is deplorable. In accordance with FL law, the employer will be held liable for failing to comply/remit support payments that are due. Over the years, Golden Corral FAILED to remit payment more than 16 times. Appropriately fined, the amount due for the missed payments is $3,536. Additionally, the penalty for the first missed payment is $250.00, and $500.00 for each subsequent violation. In all, the total payment due to me is $11,129.68. I am requesting a settlement for that amount. Please note: that amount does not include violations occurring after June 19, 2014.

“Penalty for Noncompliance:
If an employer fails to deduct and remit the support payment due, the employer will be held liable for the missed payment(s), as well as costs, interest, and reasonable attorneys’ fees. In addition, the employer may be subject to a civil penalty for up to $250 for the first violation, and up to $500 thereafter. These penalties will be paid to whoever is enforcing the order, which will generally be the obligee of the payment or the issuing agency.” Florida Department of Revenue

• • •

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GLENN June 13, 2014 at 1:24 pm

I sent an email on May 20th about my experience at the Golden Corral in Monroeville, PA.#970 I received an email from Ronnie Nubbie and I called him a few days later to voice my concerns..Two times my family and I were there on a Sunday night around 6.30 and the chocolate fountains at the dessert station were not working..I know that closing time was getting near but my family enjoys the dipping. I asked the server behind the counter and did not get a satisfactory answer…For this to happen two times is not acceptable. We enjoy going there for dinner as the the food is good…I talked to Ronnie Nubbie your district manager and he said the fountains sometimes breaks down …I understand…what I don’t understand is why he said he would send something for our next visit and he just blew me off…I received nothing….I guess it fell on deaf ears..anyone out there besides Ronnie Nubbie that cares!!!!

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Virginia DeLoose June 6, 2014 at 6:49 pm

I visitd tour Golden Corral in Boyton Beacj Fl, on May 28 2014. My 87 and 89 year old parent took me and two others for dinner we were visiting from Alaska. We had a hard time finding it only cause they are old and forgot where it was. When we finally got there. I took my grandaughtet to the bathroom, the floors were sticky and when I lifted the toilet seat. AND when Ilifted the toilet seat there was feces smeared all over it. I almost vomited. I would have left Right then But the 89 year old Dad who walks with a walker was seated. He cannot even get up to get his own food, Well we ate but I worried for the next 24 hours I would gt food poising, I want to here back from you on this.

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jessica June 3, 2014 at 2:12 pm

I visit golden corral on Se military yesterday and it was pretty busy for the employee the servers couldn’t really keep up to everyones expectations, they all looked exhausted and frustrated It seemed as they were short handed. Well as i was getting ready to leave i over heard manager javier thanking his servers for all there hard work and apoligizing For that situation and telling them they all did a great job. Ive been coming to golden corral for a while now and ive not once seen those mangers open up And thank there employees especially the General Manager. As i was leaving all employees looked very grateful and went off and started completeing there duties. Thats what a manger Is and he should be appreciate for his hard work. Thank you mr. Javier our dining at golden corral was amazing so was the food and serves.

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ED June 1, 2014 at 12:01 pm

Went to the Marshall, TX location last night and still the same Golden Corral ways, pure NASTY. I actually took pictures of how NASTY the place was and our Server was busing tables then taking the dishes back in the dish area and scraping the food off the plates then coming back to wait on tables without even washing his hands. Pictures speak louder than words. I have complained before about this location but my father n law wanted to go there. Kids running around by themselves grabbing food so I think the only thing to do now is to post these pictures on You Tube and FB so maybe that will get their attention….
CLEAN YOUR RESTAURANTS UP!!

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Melissa May 25, 2014 at 8:57 am

I was n gokden corral on capital bvld Raleigh nc. N i saw the fry cook push this girl she was small he he was a man!! I believe she went to tell the boss because she xame yelling at her. I heard her ask him nicely “can you please not yell i am talking calmly can you stop yelling” and yet he was still yelling then told her to get out. I find it very unfair he didnt give her a chance to talk. I dont think i will be foing back with my kids he was to disrespectful when he could have whent. Could of pulled her n the office

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Mario Duran May 22, 2014 at 1:18 am

I was at the restaurant on 5207 San Mateo to start of the place was a mess dirty tables,trash on floors not enough waitresses I had to wait 20 minutes for a drink refill I cant blame the waitress Jessica because she had a large area and a huge party to attend I did notice management was near the kitchen during the hour we were there…During our time there I never saw a member of management walking around the dining room and the thing that was very discusting made me loose my appetite was getting a plate and seeing it is still dirty I think the should be set to soak for a while to get all that food off the plate or really scrub them down I have to say I expected better for it being a newer store I have to say the store on Coors and I 40 being older has much better service in food n attending customers

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Thomas Cannon May 5, 2014 at 7:03 pm

On May 4, 2014 I visisted with my wife to your store #0720 in Austell Georgia as before I have been disgusted with the management each time. they allow the kids to run through the place knocking food out of older people hands the teens and smaller kids go to the bar and eat out of the bins as they are filling their plates high with food that they don’t eat and the worst of all is that the waiters see them dipping their fingers in the chocolate foundatin and taking bites of the fruit and putting it back in the bins, I observed one teen taking a bite out a piece of fried chicken and then put it back in the bin I realize that this store is a big money maker for you and I will never hear anything back from you but I spoke to the manager on duty , a young man and he said he couldn’t do anything about it because he didn’t want any compliants on him I also know that large groups come everyday and stay in there from lunch to dinner time and do not have to pay for the second meal and the dishes wre dirty with food particles and on them and the waiter we had never did bring a refill of drinks around because he was taking care of a large table of mexican family that he knew and he was not cleaning the tables off we had to clean our own table before we set down. And we were not the only ones complaining about the service till another girl came over to help him clean tables and take refills. The large groups are the problem every day especially on weekends large church groups come after Church and stay till late their were only a small handful of White people in there and I don’t want to to bais but the Afican american annd the mexicans have literal taken that store over and you can’t get in there on Veterans day because of these same groups which you and I both know have not sreved one day in the military have the place full. You need some rules on the number in the parties instead of pushing tables to gether to accompay them. and rules to control the rowdy children and teens. If you want to talk to me which I doubt you can reach me by the email address above or 678-914-XXXXX I will definetly let the health department know about the dirty conditions there if no reply is recieved.

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Carol Peoples April 26, 2014 at 8:19 pm

Dear Mr. Ted M . Fowler Jr.
Just a note to let you know that I have been in the Golden Corral in Savannah Ga store# 0839, many times I at one time I even had a card from my Doctor to get a kids plate, but I didn’t like using it. I have been very ill and in 2012 I lost 1/2 my size in less than a year. I came to this restaurant to take my grandchildren out to a movie and dinning, at this restaurant a Mr. Mac, the manager here, I bought 3 meals and one to go, the lady at the cashier line I explained that I wasn’t able to eat a regular meal she said that it would be okay to sit down with my family and eat, but Mr. Mac informed me that I wasn’t allowed to eat with my family members. I paid for 2 kids and 1 adult dinning, I paid more than a regular meal by weight and a drink for myself.
If this is the way this man runs things here ” I WANT BE COMING BACK TO THIS RESTAURANT” a manager before was a heavy set man and knew my condition of health and I had no problem with him.
But I will post all of this on my Facebook page and let everyone know that this is NOT A FAMILY PLACE.
I WILL ALSO TELL MY 600 + friends I have on Facebook don’t come back to this restaurant or another of your restaurant’s
also to all their friend’s too.
I feel that you need to address this problem, I can’t help from being sick or disabled, which I don’t like that word, I say I have minor inconvenience.
Also you have veterans taking money at the door, where I can’t eat, also I had given a lady outside that had car trouble, and was from another state and had no money for food tonight.
I don’t steal, lie, ore cheat other’s, I try to do the best I can, but Mr. Mac is rude and not very professional with his standards.
I will be back here on May 2nd. to leave my tip to the kind waitress her tip, for me giving money to a stranger for FOOD,
so this is the thanks I get here.
But when I come in to see the waitress her tip I will go across the street to Long Horn restaurant where I get better service and I don’t mind the price.
Thanks Very Much For Your Time,
Carol Peoples phone number 912-334-XXXXX.
I have plenty of things to say!

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Carol Peoples May 1, 2014 at 3:37 pm

Please call me you can’t get through the phone number that is provided in the section on your website please contact me asap, please
Peoples
I have been waiting for my response but I haven’t received it as now !
Thanks for your help,

Reply

Michael & Trish Neuterman April 5, 2014 at 8:12 am

To: Ted M. Fowler
From: Michael & Trish Neuterman
Ref: Incredible Dining Experience
Sir, We are retired and travel the Country from Coast to Coast and dine at Golden Corral where ever we go.
On April 2nd, Trish & I went to your Restaurant in Zephyrhills, Florida, expecting good food at an affordable price. We Got So Much More! We entered and we’re immediately greeted by a smiling and enthusiastic hostess, who’s name was Rose-Bud. She asked what we might want to drink and informed us that the tea was fresh brewed. After serving us our drinks, she reminded us to take our silverware, which was wrapped in napkins. I told Rose-Bud that I was surprised, as in most Golden Corrals, the silverware is simply stacked with the self serve plates. She explained that Mr T., the owner, has the employee’s wrap the silverware in the morning, as he believes that it provides a higher level of customer service. (Later, I thought that this process is also more sanitary, as it reduces the risk of cross contamination.) She went on to say, with pride, that the Zephyrhills Golden Corral was one of the finest, and that Mr T. wouldn’t ask his employees to do anything, that he wouldn’t do himself!
She then pointed to a gentleman, and said “There is Mr T. Now, who was busy,
wiping down the counters. When I told her that this was our first visit to this location, she shared that fact with the owner, who then warmly greeted us, making us feel “Welcome”. Next, a young lady, named Terry, greeted us with a big smile, then carried our tray, with drinks and silverware to our table. Seated, I realized that we forgot to grab some straws. No sooner, did I mention this to my wife and like magic, an attentive server, named Jennifer H appeared and asked, ” Did I hear you say that you needed straws?” We said Yes and Jennifer quickly brought them back to us.With charm and efficiency, she anticipated and responded to our every need, and not once did we even have to ask. We saw that she had other diners and was just as helpful with them. The food was hot, fresh, plentiful and Delicious! While selecting my food I observed that Mr T.(Dave) personally stayed on top of cleaning counters and if an item was getting low, he would call back to the cooks and ask if it was being prepared. It was clear from our visit that the owner Leads by Example.He has carefully hired those with personalty and enthusiasm, then has provided guidance and leadership, resulting in a Cohesive group of Team Players. Mr T. and his Crew have done Golden Corral “Proud”!
We will be living here 6 months a year and our First visit convinced Trish and I, that we have found our Home away from home! Please share our Appreciation with with Mr T and his awesome staff.
Sincerely, Mike and Trish Neuterman

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Pam Hopkins December 3, 2013 at 6:27 pm

Battered Pollock Fish Fillet
Breaded Butterflied Shrimp
Breaded Jumbo Shrimp
Breaded Shrimp
Cajun Style Fish Fillet
Cajun Whitefish
Cracker Crumb Fish Fillet
Hot Steamed Shrimp
Kentucky Style Fish Fillet
Salmon Fillet, Carved
Salmon Steaks
with lemon
Herb Butter Sauce
Steamed Whitefish

This is what it said on your seafood portion of your menu. Breaded jumbo shrimp is the third item down.

Reply

Pam Hopkins December 3, 2013 at 6:24 pm

Today is dec. 3, 2013 and it is our wedding anniversary. We saw on TV that Golden Corral had jumbo shrimp. I looked up the menu of the Salisbury, MD. Website and sure enough, the jumbo shrimp were there. We drove 45 minutes, paid for our meal and they only had popcorn shrimp. I talked to the manager and he said they didn’t have them. I told him it was on the website, and suggested that there should be a disclaimer saying not all restaurants carry all menu items. I wouldn’t have driven 45 minutes if they didn’t have the shrimp. I wanted my money back. At first he wasn’t going to honor my request, but then he did, when I said I was calling corporate headquarters.
Please don’t let this happen to others. Add a disclaimer to your menu page.
Sincerely,
Pam Hopkins
Rehoboth Beach, DE.

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Gaylord November 19, 2013 at 3:19 pm

So it is ok to date and sleep with manager and crew members at goldent corral. Because the location on Bloomington, Indiana the General Manager Mike and Mary Jean the server are sleeping together. General Manager Mike was fired last year for sleeping with crew members and you guys rehire him back. He had no rehire policy. Now you guys are training Mary Jean for management because he is sleeping with the General Manager.

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David Klein November 15, 2013 at 10:04 am

Just a comment on one of your TV ads. “Some say that our chocolate fountain is the 8th wonder of the world”. Yeah it ranks right up there with:
The Colossus of Rhodes
The Great Pyramid of Giza
The Hanging Gardens of Babylon
The Lighthouse of Alexandria
The Mausoleum at Halicarnassus
The Statue of Zeus at Olympia
The Temple of Artemis at Ephesu

I guess the “some people” are complete morons and the ones that bought the ad are more stupid that the “some people”.

I do like what you’re doing for the military, shows that your company is not rife with stupidity as in your advertising department.

Reply

Tom Buckley November 9, 2013 at 11:33 pm

To; Ted M. Fowler Capt. Tom Buckley (ret.)
CEO; Golden Corral PO 2571 Hagatna
5151 Glenwood Ave Guam, 96932
Raleigh, NC 27612 capttomguam@gmail.com
(671) 487-XXXXX

Sir;
As a resident of this small Island of Guam, I am very pleased to have caught one of your commercials today on television concerning your generosity and good will towards our Service Men and Women, including all our veterans. This offer for the free meal after 4:00 pm struck gold in my heart. Great job Golden Corral and team. This is the way to promote your name and reputation. What a relief from the “stupid” format that most corporations use to represent the customer.(me) I find this form of advertisement insulting while yours uplifting and refreshing. Congratulations to the advertisement team that represents Golden Corral. The results produced made me want to get up, go out and visit a Golden Corral restaurant, but alas; none here on Guam. I am truly impressed, keep up the good work.
Thanx,
Capt. TOM

Reply

Carol Peoples April 26, 2014 at 8:19 pm

Dear Mr. Ted M . Fowler Jr.
Just a note to let you know that I have been in the Golden Corral in Savannah Ga store# 0839, many times I at one time I even had a card from my Doctor to get a kids plate, but I didn’t like using it. I have been very ill and in 2012 I lost 1/2 my size in less than a year. I came to this restaurant to take my grandchildren out to a movie and dinning, at this restaurant a Mr. Mac, the manager here, I bought 3 meals and one to go, the lady at the cashier line I explained that I wasn’t able to eat a regular meal she said that it would be okay to sit down with my family and eat, but Mr. Mac informed me that I wasn’t allowed to eat with my family members. I paid for 2 kids and 1 adult dinning, I paid more than a regular meal by weight and a drink for myself.
If this is the way this man runs things here ” I WANT BE COMING BACK TO THIS RESTAURANT” a manager before was a heavy set man and knew my condition of health and I had no problem with him.
But I will post all of this on my Facebook page and let everyone know that this is NOT A FAMILY PLACE.
I WILL ALSO TELL MY 600 + friends I have on Facebook don’t come back to this restaurant or another of your restaurant’s
also to all their friend’s too.
I feel that you need to address this problem, I can’t help from being sick or disabled, which I don’t like that word, I say I have minor inconvenience.
Also you have veterans taking money at the door, where I can’t eat, also I had given a lady outside that had car trouble, and was from another state and had no money for food tonight.
I don’t steal, lie, ore cheat other’s, I try to do the best I can, but Mr. Mac is rude and not very professional with his standards.
I will be back here on May 2nd. to leave my tip to the kind waitress her tip, for me giving money to a stranger for FOOD,
so this is the thanks I get here.
But when I come in to see the waitress her tip I will go across the street to Long Horn restaurant where I get better service and I don’t mind the price.
Thanks Very Much For Your Time,
Carol Peoples phone number 912-334-XXXXX.
I have plenty of things to say!

Reply

teresasparrow January 16, 2015 at 4:30 am

U don’t care for all the comments are the same shame on u I’m going to contact the right people to go in as eater and close the place down till u fix it I deserve meal tickets I am a senior but didn’t get it wat wrong…. inspectors will be there

Reply

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