Fashion to Figure Corporate Office - Corporate Office HQ

Fashion to Figure Corporate Office

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Fashion to Figure Corporate Office Address

B. Lane, Inc. DBA Fashion to Figure
20 West 36th Street5th Floor
New York, New York 10018

Contact Fashion to Figure

Phone Number: (646) 825-4600
Fax Number: (212) 904-1434
Website: https://www.fashiontofigure.com/
Email: Email Fashion to Figure

Fashion to Figure Facts

Founder:
Date Founded:
Founding Location:
Number of Employees:

Fashion to Figure Executives

CEO: Michael Kaplan
CFO: Peter S. Cureton
COO: Nicholas Kaplan

Fashion to Figure History

Fashion to Figure was founded in New York, New York, in 2002 by two great grandsons of Lena Bryant, Michael and Nicholas Kaplan. These brothers wanted to create another plus sized women’s clothing store. The name comes from a quote from their great grandmother, who once said in an interview that women should not change their figures to suit fashion, but should bring fashion to the figure.

The company operates a chain of plus sized women and teenage girls clothing, sizes 12 to 26. As of late 2016, the company has 26 locations and secures their inventory from more than 100 fashion vendors. Current CEO Michael Kapalan says that the company feels that a wide array of vendors can offer their clients more choices.

Fashion to Figure has readily available sales associates, which help customers in choosing the correct style and designer for their shape. The company offers dresses, swimsuits, jeans,footwear and active wear.

Fashion to Figure FAQs

Question 1: What is the phone number for Fashion to Figure?
Answer 1: The phone number for Fashion to Figure is (646) 825-4600.

Question 2: Who is the CEO of Fashion to Figure?
Answer 2: The CEO of Fashion to Figure is Michael Kaplan.

Question 3: Who founded Fashion to Figure?
Answer 3: Fashion to Figure was founded by in .

{ 3 comments… read them below or add one }

Lisa Stepney April 8, 2019 at 12:30 pm

To Whom It May Concern:

I am a disappointed customer of the Fashion to Figure store located in Chicago Ridge, Illinois. On 03/30/19, I purchased a $76.00 shapewear. I did not try the item on. After finally trying the item on a home a few days later, I discovered I would need a larger size. I attempted to return it on 04/06 and was met by much resistance from manager, Nikki. She stated the item could not be returned nor exchanged despite all tags remaining attached. I asked for the Store Manager who was not available.

I also clearly pointed out there were no signs posted in store nor was that non-returned policy verbalized to me at the time of the purchase. Nikki clearly disregarded this information. I asked for Corporate Office and/or the District Manager’s information. I was provided a first name of Cheryl with only a dead end phone number of 1 800 723 5333 which does not address complaints nor customer service which appears to be non-existence at ALL levels.

Therefore, I have been reduced to putting my complaint and hopes of a resolution being put into an email in hopes of my issue to be resolved.

This morning as a last ditch prior to my email, I was able to contact Store Manager Maha who also lacks customer service etiquette as she directed me to the back of the receipt for the return policy. This of course still argues my point that the return policy needs to be visible in store or verbalized during the purchase because if I’m reading the receipt at this time I’m stuck with items that I could have prevented purchasing.

I am trying to remain hopeful that a company as large as Fashion to Figure connected with NY&C would do the right thing and keep a customer.

Lisa Stepney

708 275 XXXX

Reply

Charmiene Carden April 10, 2018 at 12:31 pm

Is this site working

Reply

Charmiene Carden April 10, 2018 at 12:30 pm

Trying to obtain a copy of W2 statement. Worked at the Cherry Hill, NJ store, which closed December 2017. Please advise how I can obtain a copy or do I need to contact NYC for this information.

Reply

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