Everbank Corporate Office - Corporate Offices & Headquarters

Everbank Corporate Office

Everbank Corporate Office Address

EverBank Financial Corporation
501 Riverside Ave
Jacksonville, FL 32202

Contact Everbank

Phone Number: (904) 281-6000
Fax Number: (904) 281-6165
Email: Email Everbank


CEO: Robert M. Clements
CFO: Steven J. Fischer
COO: William Blake Wilson

Everbank History

Everbank was formed in 1994 when current CEO Robert Clements led a group of investors in acquiring Jacksonville, Florida based Alliance Mortgage Company.

In 1998, Alliance formed First Alliance Bank and acquired Marine National Bank.

In 2002, First Alliance acquired Everbank and took the name Everbank in 2004.

In 2007, the company was set to acquired NetBank but the acquisition fell through at the last minute due to the subprime mortgage crisis.

In 2010, the assets of the Bank of Florida were acquired from the FDIC.  The company also purchased the rights to Jacksonville Municipal Stadium, now known as Everbank Field.

The Everbank corporate office is located in Jacksonville, FL.


{ 6 comments… read them below or add one }

Sherri Blatt May 23, 2016 at 6:04 pm

Hi there. I’m a very unhappy mortgage customer. The flood loss department customer service is horrible. Especially a woman named Josie. My home has flooded twice in less than a year. I’m getting the complete ULTIMATE run around. I tried to reach out to the supervisor Roz and can’t get in touch with her. The flood insurance sends a check made out to my husband and Everbank. Last year we had our reimbursement checks made to us because we paid out of pocket. Same goes as this year and Josie tells me we HAVE to have a contractor and the policy is new this year. I would like to see that in writing and it still doesn’t matter because the work is almost completed. We did our own sub contracting and in Texas you can deduct everything without ever needing a contractor. This is the most horrible thing that has come my way. It’s our money and we deserve it back. Our loan number is 900711396. As if we don’t have enough on our plate to be told this kind of bs lame policy is ludicrous. We borrowed the money so we didn’t have to wait over 6 to 8 weeks for our Proof of Loss which I still haven’t received for a flood that occurred on April 18th. I just called to make sure all our things were ready for when the check comes which should be in the next week or so. I’m furious beyond words and super stressed from having flooded twice in a year and don’t need my mortgage company treating me like sh*t. Can you help me get to someone who can help us? Thanks soo much! I can be reached at 832.766.XXXX. Steve Blatt


Dennis Brown, Euler Hermes March 10, 2016 at 9:35 am

I need to know the name and phone # and e-mail address for the loan officer that handled the account of George F. Kempf Supply Co. in Philadelphia, PA.


Venkatramani March 1, 2016 at 7:17 pm

Mr Robert Clements,

I recently was switched from EVERHOME Mortgage website to your really broken EVERBANK website. My password and account information is (note the present tense) no longer accessible. And calling your HELP DESK resulted in the following a) I was on hold listening to your wonderfully served ELEVATOR music for 30+ mins b) when I get hold of a rep through another line, he does not even know your name and on top of it he basically informed me that it will be a long wait as loads of clients have the same problem. It is that PATHETIC.

Will your firm and your wonderful servants (however incompetent they are) have the same patience if we are late in our payments ? Won’t you load your cannons and drive down to where we live. I request you to take my number and call me back (and spend 30 minutes holding will be fun for you – I promise I will serve Taylor Swift music).

In 2016, your technology team is really AWFUL in implementing an effort where a simple password reset is not feasible (if my original password worked then my QUICKEN would have done the transaction updates properly). In the days of TouchID and Samsung Pay here you have a system that cannot even recognize a long term account holder – the one who pays the interest very promptly to make you richer.

You MUST have a chat with the IT chief and probably hire a qualified person than the 10 year old who is running the show.

Incredible Service – no wonder why America as a country is losing !


Deborah Geary Kermode November 18, 2014 at 7:40 pm

May I have the direct email addresses for the following
CEO: Robert M. Clements
CFO: Steven J. Fischer
COO: William Blake Wilson


Princess Greene July 12, 2013 at 11:36 am

I’m very displeased with Everbank and the way that everything is handled at the very last minute. My original loan was supposed to closed on May 24th, 2013which did not happen due to an oversight that should have been detected in the beginning stages of the process. As a result we ended up having to get an extension from the seller twice. Now my closing is suuposed to be on July 12th/15th, 2013 and here we are once again with last minute stuff. My credit is good, my finances are in tact and I have several homes that were paid for in cash. Yet in still you all are knit picking every little thing. Someone keeps dropping the ball and I’m tired of it. At the 11th hour no one wants to answer their phone or respond to emails to give a definite answer. The seller most likely will not allow another extension which means: I LOSE my $1000 binder deposit and the house all together. Not to mention the $450 for the appraisal and the $615 for the paint that I purchased thinking that I would be the new owner by this weekend. Things just aren’t in order at Everbank. Why are IRS transcripts and MI being ordered at the last minute knowing we already have a definite closing date? Why couldn’t the information that you already had from May be used for this closing instead of starting over and treating it as a brand new file? I’m not sure if anyone will even read this or respond for that matter. But I am very frustrated and aggravated with Everbank.


Melonie Williams May 1, 2013 at 4:22 pm

How can we reach Ray Wong? Thank you we appreciate your consideration
Melonie Williams, Executive Assistant to Jim Callahan
203-660-6110, Fax: 203-629-8907
New address: PentAlpha Capital Group, 2 Greenwich Office Park, Greenwich, CT 06831 Mail: P.O. Box 4839 Greenwich, CT 06831


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