Einstein Brothers Bagels Corporate Office - Corporate Offices & Headquarters

Einstein Brothers Bagels Corporate Office

How would you rate your experience with Einstein Brothers Bagels ?

[Total: 2    Average: 2.5/5]

Einstein Brothers Bagels Corporate Office Address

Einstein Noah Restaurant Group, Inc.
555 Zang Street, Suite 300
Lakewood, Colorado 80228

Contact Einstein Brothers Bagels

Phone Number: (303) 568-8000
Fax Number:
Website: http://www.einsteinbros.com/
Email: Email Einstein Brothers Bagels

Facts

Founder:
Date Founded:
Founding Location:
Number of Employees:

Executives

CEO: Frank Paci
CFO: John A. Coletta
COO: Robert E. Gowdy Jr.

Einstein Brothers Bagels History

Einstein Brothers Bagels was founded in 1992 and is headquartered in Lakewood, Colorado. The company has franchises and licenses under several names including Noah’s New York Bagels, Manhattan Bagel Company, and Bagel & Bagel, Inc. Einstein Brothers Bagels is a subsidiary of the Einstein Noah Restaurant Group, which also owns Boston Market.

Einstein Brothers Bagels is a chain of bagel and coffee shops, which offer a wide variety of bagels, generally from third party sources, as well as different types of coffees, flavored coffee, and coffee drinks.

As of 2014, the company had 862 locations, 459 of which are company owned. After lending too much money to franchisers, the company declared bankruptcy in 2000. It was purchased by New World Coffee for $190 million.

{ 7 comments… read them below or add one }

Nicole July 25, 2017 at 11:19 am

I am horrified over my experience with the Einstein Brothers Bagels on SW College Street in Portland, OR.

I called the main customer service number when my order was 5 minutes late. The rep called the manager, Abby, and said that Abby texted the delivery person. He was on the property, but in a different building. I said I would stay on the line until the delivery driver called me at the phone number I provided in the event that he got lost. 15 minutes later, I am still on the phone, and no phone call from the driver. My order is now 30 minutes late, and I am behind schedule. I called Abby and said that if my guests arrived before the food did, I wanted the order comped. Her attitude was that there was nothing she could do. I asked her to contact him and ask him again to call me. No phone call. By this time, my guests have arrived, I’m late picking up other orders because I’ve been entangled in the case of the missing delivery driver, and people are starting to ask questions.

I went on a hunt. After a few minutes, I see someone carting an Einstein Brothers bag. I got his attention and asked to see the invoice. I pointed to my name and number and said there was no excuse for not calling when he got lost. I told him that I was behind schedule now and wanted to talk to their manager. When I asked how long he had been on campus, he replied “30 minutes.”

I did not hear from Abby.

Reply

Joanne May 22, 2017 at 1:19 pm

The closest Einstein Bros Bagels to me is the Coral Springs location at 2465 N University Dr ,Coral Springs, FL 33065, (954) 341-6505.
I have been there on several occasions and I always have the same experience and it is never good.
I usually visit on Saturday or Sunday somewhere around 1pm.
This location is so poorly managed and not clean and the service is extremely slooooowww.
You can always hear the staff in the back laughing loudly while the front has customers and the counters and floors are filthy. Not to mention the fact that, they are always out of Plain bagels. Really??? I would imagine that that is the staple. Why would they be out of Plain Bagels? Also, the bagels are so well done they are tough to chew.
Saturday I ordered a cinnamon raisin toasted with honey butter, and a sesame Not Toasted with plain cream cheese. What I received was a cinnamon raisin toasted with some kind of cream cheese and a sesame not toasted with you couldn’t even tell there was any cream cheese and there was some foreign cream cheese on it from the counter. Made me want to puke! And it took 20 min for them to get the order wrong when it was NOT busy at all. When I complained, there were a few other patrons that said the same thing, They are extremely slow and never get the order right.

So to recap:
1. Bad Experience
2. Poorly managed
3. Always out of bagels (not just plain) by 1pm
4. Way too slow
5. Can’t get the orders right
6. Dirty counters and floors
All this adds up to I will not be going there anymore. I will go to Brooklyn Water Bagel right down the block from now on.

Thank you,
Joanne Rossi
an extremely disgusted former patron

Reply

Bob May 17, 2017 at 8:57 pm

gift cards

ttention
Our gift card website is temporarily down for maintenance. Please visit us at your local Einstein Bros. store and purchase a gift card in-store. If you need to check the balance on your gift card please call us at 1800-BAGELME.

real Hoosier Dam cute

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Matthew May 5, 2017 at 9:19 am

Your website is completely broken. Half the links don’t work, on my phone or laptop That’s not what I’m here for though.

Your website won’t let me sign up for the Shmear Society, because it says every single time that literally not ONE zip code from my state is valid. How does that even make sense?

Reply

Albert Person August 15, 2017 at 3:08 pm

Your website has been broken for MONTHS! Please fire your entire web team and hire some competent people. I absolutely LOVE Einstein Bagels but you seem to run the company like a bunch of overweight frat bros that are too busy chasing tail or whatever. I’m going to assume that the CEO, COO, and CIO went to USC (University of Spoiled Children) that received an inheritance from mommy and daddy and are possibly at this moment drinking Lite beer out on a rundown golf course touting about their college days, etc. I drove 20 miles this morning to a location that your website said was open and was closed due to it being on a college campus. Thanks for listening!

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Judy February 24, 2017 at 2:34 pm

Hi been location worst experience on 59 th Ave thunderbird. Glendale az went in order 6 bagel girl give five show her coupon had on cell phone charges me full price come on

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Diana Brest January 16, 2017 at 2:36 pm

Einsteins is awful.We have 4 Groupon vouchers totaling $15 each. Did not expire til 1/31/17. We paid out of pocket $34. We want the money for the 4 vouchers which are $60 + 34 in a gift card

Your company guest services does nothing but give the run around. Einsteins is not helpful at all, no one calls back

I want a response on
This

Diana Brest
602-418XXXX

Reply

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