Dish Network Corporate Office

Dish Network Corporate Office Address

Dish Network Corporation
9601 S Meridian Blvd
Englewood, CO 80112

Contact Dish Network

Phone Number: (303) 723-1000
Fax Number: (303) 723-1999
Website: http://www.dishnetwork.com
Email: Email Dish Network

Executives

CEO: Joseph P. Clayton CPA
CFO: Robert E. Olson
COO: Bernard L. Han

Dish Network History

Dish Network, commonly referred to just as DISH, was founded in March 1996 as Echostar.  The company was originally a distributor of C Band satellite TV systems.  They launched their first satellite Echostar I at the end of 1995.  They made their first broadcast in March of 1996.

In 1999, Dish was the first to release a HDTV tuner.  In 2003, Echostar IX was launched, which allowed broadcasting of all local channels to US consumers.

In 2011, Dish acquired the assets of bankrupt Blockbuster Inc. and subsequently added Blockbuster Movie Pass to their offerings.

In 2012, Dish dropped Network from their name and just goes by DISH.  Their parent company is still called Dish Network.

Dish currently services over 14 million customers in the US.

{ 608 comments… read them below or add one }

Shawn June 27, 2015 at 10:00 am

I made the big mistake of leaving Direct Tv for Dish network, due to the fact Direct Tv doesn’t offer any specials to long time customers. I thought I would sign with Dish get similar service at the reduced price. I was so wrong I started my service on 6/5/16. Immediately i started to notice channels disappearing, constant lost of sinal (even on nice days) and when it rained the sinal would continue to be lost up to 2 hours after the rain lets up. This past Monday we had showers for most of the day I lost my sinal and it has not been up since. I called Dish the told me they would have someone out on Friday (yesterday) after taking off work and spending my morning home waiting on a technician. I received an email stating “the tech had came and left due to no answer at residents”. I called Customer Service who basically told me I was lying about being home, and gave me a dead wrong description off my residents. At that point I requested to cancel the service and they informed me that after 21 days of horrible service they would be charging me early termination fee of $460.00. DO NOT…. I REPEAT DO NOT SIGN UP FOR DISH NETWORK THE SERVICE SUCKS LITERALLY INCLUDING CUSTOMER SUPPORT.

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margaret ellis June 23, 2015 at 9:13 am

I have been with dish for over 20 years. i had you in N.C. and in AZ. i now live in TN and this is the worse service i have had. your internet service is so bad here and i never had to pay for usage. i had your internet in AZ for 13 years and never heard of the crap they pull here. when i did call the office here to complain about it and tell them i had to keep unplugging the router they informed me not their problem. gave me a number for the company its from. called them and was informed i would have to pay 40.00 dollars for them to fix it. the people at dish and the other company were rude and i can tell you this when my contract with you is done i will go with someone else. i don’t know if this is a TN thing or if dish has just gotten to where they don’t care about their loyal customers.

Margaret Ellis

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Mark Johnson June 22, 2015 at 9:55 pm

I attempted to open a third account under one person. I was told that dish headquarters will not let the same person open more than two accounts but I could go through a dish retailer. When the representative tried to transfer me I was put back to the general number with all of the options that did not apply to what I wanted. I finally got another representative who told me I can not have more that two accounts. When I spoke with his supervisor he told me the same thing. I ask him about going through a retailer and then he said I could do that(making the supervisor seem incompetent).
I would hope a large company as dish tv could handle more than three accounts for one person.

If a dish representative reads this I hope he/she reads all of the comments- ALL of which I read where negative. How can I recommend a business with such negative comments. I hope dish improves its customer service.

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Diana Rodas June 21, 2015 at 7:09 pm

Dish network customer service is not good. They do not try to help the customer. I was supposed to be install on June 21, 2015 and confirm with email friday, Saturday, even that morning of installation. Noon time came call 1-844-686-2367 said was still on for install but let me transfer you to customer service. Customer service said no appointment for install until june22,2015. Let them know that is wrong because no one is home. Ask for my money back , they will not return my money. It will take them 7 days to get my money back in my bank account. Call them to let them know that my daughter is willing stay at my house and wait for them. Now they want me to pay more money to get a new account. Awful experience with dish network.

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Jason Patterson June 21, 2015 at 4:49 pm

First of all this comment will never post due to the fact that I feel as if dish network is not a customer service related company. Customer is always right mentality does not apply with this company. For a week now I have been haveing issues with this company for a week now. No tv service for over 7 days. Well I had partial service but every 10 minutes it would shut off and upload for approximately 15 minutes. They send me a new box and expect me to install it. I had charter tv service before and needed a new box and a technition brought me a new box and installed it the next day. I never argued about it even though I thought it was strange I just said ok and went with it. I received the box while installing there equipment cut my hand on there equipment and got it installed. Well the remote wouldn’t pair up. So I called dish and they tried to walk me through it. It didn’t work. They said well we will have to send a tech out tomorrow. I said I have to work they said we can send one out Sunday I said its Father’s Day. Well I set the appointment for Saturday. I call my employees and let them know we weren’t gonna work Saturday of course not telling them it was because I had to wait for the dish guy. Saturday morning comes around and I’m just playing with the remote and I take a look at the old box and I see an antenna I look at it closer and up above it says remote antenna. Well I un screw it and try to pair the remote and it works. Which there was never a remote antenna in the box of the new receiver or on it and the tech I spoke to never mentioned a thing about any antenna. I’m happy I have tv now. I called dish and cancelled the appointment because I resolved the problem myself and didn’t want to waist there time. The next day I’m watching a movie and it just cuts out. I call dish, by the way this is the 5th time I have spoken to them in about 3 to 4 days. I spoke to a tech and after about 30 mins and it worked So I go back to find my movie and sart watching it again and about 10 mins later same thing happened it went out. Mind you the weather outside is beautiful not a cloud in the sky. I called dish again for the 6th time and I’m not happy at this point talk to one person sent to second person third person they all had the same scripted answer I understand, I apologise. I told them I would like you to send a tech today because I’ve been out of tv for a week and I’m tired of it so are my 3 girls that are 3,5,7 years old that love to watch cartoons and can’t for a week and I have to hear about it 50 times a day why can’t we watch cartoons crying at this point because they can’t. I don’t have a DVDs player because I don’t need one I pay $160 plus dollars a month for every channel dish has to offer. To get back to my story I ask them to send a tech out today which is Sunday because I have everyone coming over and have Father’s Day. My dad wants to watch ball games and sports today but no tv. The response to my question to dish guy on the phone was its fathers days so we can’t get a tech there today. I told the guy well Friday you told me you would get a guy out here Sunday but I told the no because it was Father’s Day and that’s why I missed work on Saturday to have the guy come out. So he said Monday I can have a tech come out and I say no way I can’t miss another days work because of this can you please work with me and find someone today? They say no. They offered me money I told them “I don’t want your money I want your service. No can do. Monday we can have someone out. I say no Ill just cancel this service they say ok and there will be a $200 dollar cancelation fee I hit the fan. I told him where he could put the fee and that we were done and to have someone get these boxes and dish off my roof and I said that I would take the dish off because I don’t trust them to fix my roof being I own a construction conpany. Then he tells me that will be a 60 filler fee and before all of this they offers me a $60 credit if I stayed. I told him he wasn’t getting a dime fro me and that’s it!!!!!
This company blew my mind. I have never dealt with a more selfish company in my life happy customers are the backbone of any company and everybody can’t be happy at all times but then you kick it into high gear and do whatever it takes to make them happy. I’m not happy. As soon as I putthe last period on this comment I will be calling charter and see when I can have them give me cable. I left my previous provider to save $10 a month. The 10 is well worth the customer service I received from them. So long dish I will be sure to tell every one I see and every home that I build and sell which is about 100 a year that a lot of people moving into this area from somewhere else that ask my realtor what is the best tv provider in the area the words dish network will absolutely never come out of my mouth and I will tell them my story!!!

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Sherry Belloso June 19, 2015 at 12:00 pm

Never in my life have I ever recieved this kind of serviced with any organization. We are new coustomer to Dish and they did not live up to what they promise, not in cost not in service and definatly not is instalation. My internet still does not work, the installers did not even communitcat they were going to come and install, whe call customer serviced as was told to reschedule the install and intead of getting any kind of help we were pushed out 2 weeks further. This made it impossible for my son to do in online classes. Even now the services is so bad my son has to go to Mcdonalds to get internet services and do his homework out of the confort of his own home. The installer states it was our problem, He is only here to install the servise nothing more, he was rude to everyone in my home acted like we were inconvinencing him by comeing and do the install and instead of using the password my son chose for the internet connect he use a code that woudl be impossible for anyone to remember. He informed my son that no other password could be used. Spoke to a Supervisor who only applogized and instead of getting any kind of accomidations we are charged 85.00 more than what we orginally was quoted. I will be calling to cancel all my serviced by next week due to Dish did not come even close to what was promised or offered. Dish just has a bunch of nonscence be throwing out at us the concumers with a lot of empty promises. Dish promises a professional install and low rates with great services, well I am here to say they are anyting but that.

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Russell M. June 18, 2015 at 11:01 pm

I won’t stop until I speak with the CEO. I paid my bill and was billed $86 and a week later $78. I was told it was a mistake and the $78 was to be refunded. Today my services where shut off and non of my security information is correct. The first supervisor I spoke with told me I owed $90 and then transfered me to a line that rang for over 20 minutes before she hung up on me. The second supervisor told me I owed $146 and said he knows it wasn’t my fault but policy stated I had to pay the money anyways. They couldn’t wave it. I finally called back and got what I believed to be an American. She then told me my security code was incorrect and my mother’s name was listed. She then tells me that there is nothing she can do unless I pay $157! How’s is it going up?! I plan to contact better business Bureau and a lawyer for when you came at me with crazy charges. I record my conversation and all 5 persons I spoke with told me they were recording me as well. CEO of Dish; I’ll be on stand buy for a call from you.

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Russell M. June 18, 2015 at 11:11 pm

I have called your corporate office and left a general message as I will call back in the morning. Very displeased; as a business graduate I find it unbelievable that you allow customers to be treated this way and still have business. I was laughed at and disrespected by your so called supervisors. I hope the fine print or disclosure covers treating your customers like crap. Requesting CEO to reply and contact me directly.

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COLDD June 18, 2015 at 6:18 pm

COLDD supports the Colorado State Supreme Court ruling that employers have the right to a drug-free workplace. Yes, marijuana still counts as a drug under Federal law and in most states and municipalities.

When is Dish Network going to fire all the other potheads on your staff? Dish Network service has declined in recent years mainly due to employing so many recreational stoners, most of whom have so far evaded drug screenings or other detection. Given this week’s court ruling, marijuana perverts should no longer be allowed to work for Dish Network or anywhere else. There are plenty of clean non-users ready and willing to fill those jobs.

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Dan June 15, 2015 at 9:24 pm

I was a DISH subscriber for over 10 years…almost since its inception. Unlike others commenting here, I never had a problem or an issue with the company. I always found DISH to be MUCH better than any cable company I ever used. The only reason I stopped using DISH was because I had to move in with a relative when medical issues left me unable to work. And that brings me to a DISH corporate decision upheld today by the Colorado Supreme Court.
DISH fired an employee because he tested positive for marijuana…marijuana he was using only when he was NOT working. The employee was using it for medical reasons…he is a quadriplegic. The court held that DISH had the right to fire him because marijuana is still illegal under federal law despite its legality in Colorado.
So, the feds need to get in line with the marijuana issue, but I’m terribly disappointed that DISH couldn’t have been more understanding about the fact that marijuana is the only thing that can help some people with their medical conditions.
Instead, DISH(and other companies) should be concerned with prescription or even over-the-counter drugs(like benadryl) that can cause impaired abilities for many job functions…drugs that can be used ON the job.

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Dale Naylor June 12, 2015 at 6:48 pm

You need shut dish b
Down you have run a/ good Harley network to the junk network

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Dawn Ridgway June 12, 2015 at 2:58 pm

I am at the end of my rope with dealing with customer service they won’ t let you talk to a supervisor when ask. Lie to you get different story from each person you talk to. My account is a total mess been trying to get it right have had nothing but bad service, have 2 properties if work on one they shut off the other one. They have no communication am9ngst customer service people dealing with same issue for 2 weeks told them to come get equipment from both houses today will not send them another penny. If corporate reads this feel free to contact me lol. Customer service is a joke.

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chad June 9, 2015 at 5:40 pm

dang dish I read some of the comments on here you guys are a bunch of idiots. how in the world do you stay in business? I am glad I am NOT the only one you treaedt like crap. and I am so glad I do not have to put up with your BS anymore.goodbye and good riddens

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chad June 9, 2015 at 1:28 pm

I am very disappointed at dash. you’re employee harassed my wife and when I ask for a supervisor I was not given a supervisor I was harassed myself this is why we will no longer deal with dish.I called corporate and was told this is how they deal with their customers again very disappointed and sad.maybe someday your eyes will be opened to the fact that this is not the correct way to deal with your customers. I’ve been in customer service for over 20 years and if I treated my customers this way I would be fired.this whole situation is very sad we just wanted to cancel our service not getting a lecture.I hope someday dish changes their policy and treat their customers with respect.

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Cherish Barham June 9, 2015 at 12:16 pm

Hi, I called customer service to let them know my uncle Ocie Shute had passed away and the rep was trying to verify his account which i dont see the point of protecting his account since he is dead also he says he can transfer me to fraud prevention! WTF! There is no fraud he is dead hello! ugh I swear you need to get customer service thats here in the usa then maybe they would understand english! Last time my uncle went to the hospital his account was cancelled and my card was charged 400 dollars and if this happens again because your rep refused to pay attention then I will sue you! I will never order dish due to your customer service!

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Ana May 24, 2015 at 7:14 am

PLEASE BRING BACK MAVTV!
I have enjoyed Dish for years and always refused to change to another service provider. I even just purchased a BB connector and a sling, I was in love! But lately I’m having serious thoughts of switching. I can care less about the recent expenses of my new equipment. It started with them cutting HLN and a few other channels it was temporary but annoying. (Not to big a deal) Then my issue came when they didn’t carry UFC PPV 186! Really? I had to go watch at a bar (extremely annoyed but temporary). I order every single UFC PPV EVENT ALWAYS!!! Now this is the final straw! I specifically pay for additional sports package to include MAVTV and they discontinued it! My choice to begin with dish years ago was because they had MAVTV. I pay quite a bit. I have every channel available (largest package) with every movie channel like HBO, SHOWTIME, EPIX, and countless others (I dont even watch them really just like having the option if I wanted to). But cutting MAVTV! NOT ACCEPTABLE!!!! So I watch motocross outdoors that the season started on May 16th and what? I get to watch Moto 2 on NBCSP but can never watch Moto 1 because only MAVTV broadcasted it! Not to mention all the other sports events they pretty much exclusively carry. We pay the extra $$$ what ever the amount is to get this in the channel line up. It was part of a special package that requires additional payment. We should get what we pay for! I WILL NOT continue my services with DISH if this is not resolved! I just got xfinity Internet to hook up the equipment to work with Dish so I can use blockbuster home and watch anywhere with sling. But like I said I can careless I have no problem going with COMCAST and saving with bundle! As much as I like or liked Dish and its service I absolutely do not like having a specific network MAVTV that I SPECIFICALLY want and paid for to have simply discontinued. PLEASE BRING MAVTV BACK OR I WILL BE FORCED TO SWITCH.

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EMMANUE May 23, 2015 at 7:48 pm

I AM YOU CURRENT CUSTOMER YOU EXTORT AND R IP OF CUSTOMERS YOU ARE NOT BIG ENOUGH NOT TO FAIL MEND YOUR WAYS OR RISK GOING OUT OF BUSINESS YOU ARE EXTORTING ME AND MY PLEA IS FREE BURN LIKE YOU BURN INNOCENT.CUSTOMERS.I AM VINDICTIVE PRAY FOR THE SURVIVAL OF DISH.

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Jay May 20, 2015 at 9:26 am

I have had Dish for just under two months. It is by far the worst company that I have ever had to deal with. The sales was very high pressure and would not give me an opportunity to think things over and what I wanted. He actually said that I would be pinged on my credit report if we ended the call and called back. I went with a package that was free installation, free equipment and $55 / month. Dish came to install and realized that I had both power and water lines buried in my back yard. They said they would have my yard marked and be back Friday that same week. He handed me a cell phone with only a signature pad and asked me sign stating that he had done the work. I was not told that this was the contract nor was I offered anything to read. Then I get and email that says “your new Dish contract”. It was not the agreed upon price and I’m being charged equipment rental. Not to mention, after checking my bank records I find that I was charged for installation. The fallowing Friday a technician did show up to find that the previous technician forgot to call and have my yard marked. He said that he would have it marked and call to reschedule having the antenna mounted and lines buried. It is now March 20th and this was on April 3rd. I received two fallow up emails saying that they would be out, I took those days off and no one showed up. That alone has cost me over $300. Last week a neighbor came over to say hello and her little girl tripped over the line running across my yard. It was a bit tense and the issue still is not settled. I called Dish yesterday to find out when my installation would be finished. I was told that they would send out a tech but it would be a $65 charge. I told them no, I would not pay them a second installation fee for them to complete the job that they never finished in the first place. I am trying to find a way to reach some one in a US office to explain this situation to and try and get it resolved. As it stands, according to their contract with states “professional installation of the antenna” they are in breach of contract. With all of this in the first two months all I want to do is go back to Time Warner. They were by far not the best but their service, quality and programming were much better than Dish.

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MARY LITTLE May 13, 2015 at 1:12 pm

I’M VERY DISAPPOINTED WITH DISH AND I WILL NEVER DO BUSSINESS WITH THAM AGAIN EVER MY SELF.
I CONTACTED DISH ON THE 3RD OF FEB 2015 QAND TALK TO A REP TELLING HER I AS MOVING SHE ALSO TALK TO MY DAUGHTER AND EXPLIANED EVERYTHING TO MY DUGHTER, WEEL I TOLD HER I WAS MOVING AND ASK IF DIS WOULD WORK WITH ME UNTIL I GET STRAAIGHTEN OUT THEY LADY SAIDTHEY SURE WOULD AND THEN TOLD ME ABOUT A PAUSE PROGRAM THEY HAD SO I TOLD HER TO PUT MY ACCOUNT ON PAUSE UNTIL I COULD GET STRAIGHTEN OUT FROM THE MOVE AND PAY THAT ONE MONTH BILL I OWED SHE SAID MY ACCOUNT WAS NOT DUE UNTIL FEB 12TH 2015 THEN I TOLD HER TO PUT MY ACCOUNT ON PAUSE AGAIN. WELL IN APRIL I RECEIVCED A BOX FROM DISH FOR THEIR EQUIPMENT SO I SENT IT BACK SO I WOULD NOT HAVE ANY ISSUES WITH THEM AND THEN MAY THE 1ST THEY TOOK OUT 210 DOLLARS OUT OF MY ACCOUNT THEN TURNED AROUND AND TOOK ANOTHER 220 DOLLARS OUT. THEY TOOK MY LEASE ON MY NEW HOME AND NOW GETTING EVICTED BECAUSE OF DISH AND I’M DIS ABILIED AND HAVE NO WHERE TO GO. I HAVE NO VEHICLE. I HAVE HEART PROBLEMS AND ON VERGE OF A HEART ATTACK AND THIS HAS STRESSED ME OUT TO THE MAX AND IF I HAVE A STROKE OR HEART ATTACK I TOLD MY DAUGHTER TO CONTACT A ATTORNEY FROM ALL THE STRESS DISH PUT ME THUR AND PUTTING ME HOMELESS. I HAVE HAD NOT ONE BUT 2 DOCTORS TO TELLME I WAS ON THE VERGE OF A HEART ATTACK ONE ON APRIL THE 3RD 2015. I HAVE CALLED DISH LIKE 6 TO 10 TIMES AND STILL NO HELP THEY TRIED TO TALK ME INTO GOING AND PICKING EQUIPMENT UP
THAT WILL NEVER HAPPEN AGAIN.
THEY TOLD MY DAUGHTER THAT YOU HAD TO HAVER AUTO PAY THATS A LIE MY BROTHER HAS DISH AND HAS NEVER HAD A CARD IN HIS LIFE AND STILL DONT AND MY DAUGHTER HAS DISH AND THEY ARE NOT ON AUTO PAY AND I TOOK MYSELF OFF OF AUTO PAY BECAUSE I WS PAYING IT BEFORE IT WAS DUE AND FOR DISH TO TAKE OVER HALF OF MY DISABILITY CHECK WAS DOWN RIGHT UGLY AND NOT OWING BUT 135 THEY TOOK 430 OUT OF MY ACCOUNT WITHOUT
PERMISSION. I’CONTQACTING A LAWYER FOR THIS SITUATION BECAUSE I WAS NOT ON AUTO PAY AND THEY HAVE TAKEN MY HOUSE PAYMENT.
THEY ARE DIRTY AND LOW DOWN NEVER AGAIN AND THEN I RECEIVCED ANOTHER BILL FOR 151 DOLLARS AND THEY CANCELED THE CONTRACT I DIDNT
I WAS SHOCKED WHEN THEY SENT THE BOX FOR THE EQUIPMENT.
I HAVE CALLED FOX 5, WSB CHANNEL 2 NEWS ND CHANNEL 46 AND ATANTA JOURNAL TO LET EVERYONE KNOW HOW THEY DO PEOPLE AND HOW THE SCREW PEOPLE OVER.

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Gary May 6, 2015 at 8:30 pm

you believe this baloney I was charge for a pay-per-view event that I never ordered wasn’t even in town been out of town for a month because of a family issue I call customer service they tell me oh well they connect me to the executive office of the president I speak the two gentlemen that are high supervisors by the name of Ivan ruder than crap told this wasn’t the welfare I am being charged 99.99 for the boxing fight that I was even here for they told me they weren’t taking it off what kind of garbage is dish network running they told me somebody access the remote from my house while nobody was here they told me if I didn’t pay it they were going to disconnect my service on Saturday . does anybody know how to get a hold of the CEO of dish network if so please text me email me help me out please

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Gail May 24, 2015 at 5:35 pm

Hi Gary,

See below, is this what you are looking for?

Dish Network Corporate Office Address:
Dish Network, LLC.
9601 S Meridian Blvd
Englewood, CO 80112

Contact Dish Network:
Phone Number: (303) 723-1000
Fax Number: (303) 723-1999
Website: http://www.dishnetwork.com
Email: Email Dish Network

Executives:
CEO: Joseph P. Clayton CPA
CFO: Robert E. Olson
COO: Bernard L. Han

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Tina June 25, 2015 at 12:43 pm

When you call the number it says operator is unavailable and it ask you to input name then says name not found for any of the 3 names listed, then it routes you to the same dam customer service your trying to complain about….THIS IS CRAZY….DON’T GET DISH.

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Matt Hurley May 4, 2015 at 5:31 pm

I will never do business with Dish again. As for their customer service department goes, I would cal it customer disservice. I had two accounts with Dish. I had health problems and was forced to go on disability. As a result I had to sell one of my properties which was a rental and I had foolishly signed a 3 year contract for Dish service for my tenants. Dish had no desire to discuss a discounted settlement of my account. Thjey told me I owe the $275.00 cancellation fee and if I didn’t pay it I would be turned over to collection! They showed no willingness to work with their “valued customer”. In the end they will lose both of my Dish accounts and I would caution all I meet never to engage in business with Dish. They are thieves with no compassion to their customer. STAY AWAY FROM DISH!!

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Todd Gibson May 2, 2015 at 5:32 pm

we had been with dish for way over 10 yrs ,in march of this yr we canceled our service, sent equipment back, 9 i kept ll the confirmation emails) when I called in march they said our balance was 160.25 , i made sure they noted that on our account, and well now today may 2 2015, we were sent a notice from a collection company with the balance of 263.17 after i was told it was 160.25, i even made the Ann look at our old account ( we went to fiber and love it) sure enough it states ending balance 160.25, but oh no Ann said that was not correct i asked her to print out a copy of it and send it to me ,oh well i cant do that. was her answer, i will be contacting the main office on Monday, She also told me that if i didn’t pay the 263.17 it would go to collections, DUH hello it already did so a call will be made on monday.

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steve scofield April 29, 2015 at 4:10 pm

a we need to make changes……….. we’ve were dish customers for at least 8+ years ….never had a contract ……….
we got sold u-verse by a salesman and we left dish ………..FOR 7 DAYS OR LESS ……….7 DAYS OR LESS ……..AFTER 8+YEARS
hated u-verse got you guys back ……..installer told my wife about the contract (we hesitated didn’t want a contract) …..installer said since we had been gone for so short a time …… that he would get the contract waived ………….so we didn’t know we even had a contract ………NO PAPERWORK WAS PROVIDED ( a handy feature for you guys and others those hand held devices eh??) ………….so the way we see it you stole 240 dollars from us to cancel a contract we were told would be waived …after having been good customers for a long time ………….so …..OK ..you guys got your money …..
my wife and i will do everything we can from now on to make sure no one we come in contact with ever becomes a dish customer …..we are gonna bad mouth ….we’re gonna tell this story everywhere we go to everyone we meet . and gonna put this and other emails all over the internet everywhere we find your name …..people should be informed and . it’s true ..hopefully… we can prevent some people from getting tied up with a company that operates with what we now consider shady and deceptive business practices
enjoy the money ………..we’re gonna go have a couple of beers and talk to some people …………………………………………………Steve Scofield

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Gary williamson April 26, 2015 at 8:56 pm

Dish Network charged an unauthorized transaction against my credit card. There has been a “credit pending” for one week. Legal action needs to be taken to get the funds released back.

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India Scism April 26, 2015 at 6:22 pm

i have been a DISH Customer for a year now; during this year , I also opened another Account for my daughter in Colorado that I pay for. When I acquired my Home Account the Representative told me that we can also get Internet as well, we discussed it and decided to get DISH instead of DIRECT TV because the price was right and we could get our Satellite and our Internet on the same bill. We had the installer come out and he also told us that we could get Internet too, so we called it in and were Then informed that we could not receive Internet in our area! now, we have called over and over speaking to customer representatives and supervisors only to get rude answers and condescending comments for a year now! every other commercial on TV is about DISH being able to reach you ANYWHERE, but for some reason we were told otherwise and now we have two accounts with you and are unable to get Internet and the people we talk to about it act like its our fault or the nerve of us calling about it! i don’t wanna have to go to another satellite a!!nd Internet company for this inconvenience; I want respect!

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KA April 22, 2015 at 9:20 am

dish is a joke and a bunch of thieves. pay over $100 a month for service and my equipment never works. I always have to reset my hopper. it resets itself in the middle of a program. had to have a new remote sent within a month I had to change the batteries and now today I had to call and fight for a new remote since its dead. cant wait til my contract is up

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Thomas April 21, 2015 at 4:22 pm

If only the President actually knew what was going on with the call centers and how they treat customers. Actually ex customers. I would not want to have any long term investment in this organization. When told the etf was waived, then find out it wasnt and $450 was due because their “notes” dont support their guidelines for cancellations! wtf? really. So the old saying… one unhappy customer tells 10… hahaha not even …. more like a thousand or more will be told personally, (not too mention social media). Send the etf bill Mr. Dish, you just upset an 80 year old church gossip lady who is right now at a luncheon sharing her experience. Do you really think she cares about the bill or her credit report? House is paid, car is paid, been with the same credit union for 55 years. Good luck. Of course its a great smart business model to piss off an old lady and argue for hours over $450 which will NEVER be paid. So each month she will receive a bill reminding her how Dish screwed her over! SMART!!

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James Nuckles April 17, 2015 at 9:54 am

I cancelled service and returned the equipment I was told to I even called to make certain that I was not making an error and now dish is charging me 300 dollars for equipment they told me to dispose of. And when you call to help they are not only condescending and rude but no one at the corporate office answers the phone to help. I spoke to a “supervisor” Nick ID 87D and he was useless trying to tell me even though some there told me to throw the receiver away the only way not to pay is to search the garbage dumps and return the equipment dish said was obsolete. I’m disgusted and as they say the best advertising is word of mouth.

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Star April 15, 2015 at 12:38 am

Dish is horrible, all I have to say is…..Damn What The Hell Was I Thinking About joining Dish Comcast, Direct tv, and any other cable company offer better service than this piece of shit company.

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Larry Woolverton April 11, 2015 at 5:50 pm

I have to say that this is the worst experience I have ever had with any company I have ever dealt with in my life. I called April 1, 2015 to inform dish I was moving and to have them move my service and to hang my televisions three of them, on 4/9/2015. When the man gets there on the 9th of April to install my service at my new house, there was no place on his order to hang my televisions. Needless to say I was disappointed. To make matters worse on what was already a long day, I was treated to complete incompetence by one of the customer service representatives. She had no clue what she was doing and only made matters worse, when all I was calling about was to ask why my television order was incomplete on hanging my televisions. Finally after 45 minutes listening to here stupidity and lack of understanding I was transferred to another guy to put my on hold after getting the problem resolved only to ask me what day was good for me. Saturday 4/11/2015 they were suppose to come and hang my Televisions. When the guys got there not only did they not have the equipment to hang my televisions the order was only for 1 television not the three that I ordered. My wife needed to finish moving from our old house, but stayed to wait for the guy to hang the televisions. Our old house is 60 miles away and she has my baby (21 month old) and 11 year old son to try to take care of. But she waited and only to have the guy show up with out the equipment to only hang even 1 television. Lets not Forget the fact that I wanted 3 of them Hung on the walls. So I wasted yet another day waiting on dish to not only screw up my orders again, show lack of understanding and treated to incompetence yet again. Sunday is my only day off, and all I wanted to do was enjoy it by watching television and watching baseball games on my nicely hung televisions on my wall. I guess that is not going to happen. If I wasn’t so tired right now, and the fact that I don’t want to go with out television till I Time Warner Cable can come install cable Television, I would cancel my service right now. Monday I probably will, go ahead and cancel my service. I mean I don’t get it, your commercials say what an easy move it is going to be with dish and it is anything but that. I have every channel that Dish has to offer and I have never once missed a payment in 2 plus years. I am going to copy this e-mail and see how far up the chain of command I can go with this most horrendous service I have ever had with anything I have ever had to deal with.

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Lauren April 10, 2015 at 3:04 pm

DISH NETWORK SUCKS! they fried two of my tvs during the install and are now claiming it was my electric that damaged their box which damaged my tvs and are refusing to replace or compensate me for the tvs!!! filing a suit in small claims court!!!!!!!!!!!!!

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bobbie_vandyke@yahoo.com April 4, 2015 at 5:41 pm

Your customer service is horrible I cannot get anyone to help me cancel this service within less than a 24th our period I must say I will be filing a suit against dish network

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missy March 31, 2015 at 9:02 am

Can anyone help me on resolving my terrible dish issues,,,nobody ever answers ur calls or emails,,or resolves ur issues ,,,give differant storys everytime u do get someone on phone,,,,i need help with gettin corp office numb to speak to head corp office ,,,,,fed up with dish net work,,,,,,,if anyone can help me please email me at best***@gmail.com,,,,,,thank u

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Rebecca B March 25, 2015 at 10:32 pm

Does anyone at DISH even care about all these horrible comments?

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bobbie April 4, 2015 at 5:48 pm

No they do not they are definitely not customer service oriented I never had problems like this from direct TV they actually try to help keep thir customers happy

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Suzette Blanton March 25, 2015 at 9:32 pm

If Dish was so wonderful they would NEVER have to have contracts that bind people, or early termination fees. Dish would have people lining up to sign up if they were so wonderful. All I can say is the bigger you are, the harder you fall, and I am an extremely angry, dissatisfied customer who can’t wait to see Dish FALL !!!

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Shawn March 25, 2015 at 2:35 pm

I would not recommend dish to NOBODY. They did nothing but lie to me from the first day I called them. When you call them they say we don’t do that or we don’t say that bullllllll. I only had dish for 13 days and they want to charge me $480.00 plus more for this and that. The service man drilled holes on the front side and back side of my house?? Really????? I’m loose my job next sat. And I told them I needed a good deal oh we will give you one. Well that’s a lie. I talk to a lady about a week ago that said I could make payments . But now got a letter saying they are going to take it out of my bank account?. The letter said signed paper. I didn’t sign nothing. I’m tired of dealing with dish. All they do is make it sound so good.

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Kevin farmer March 17, 2015 at 5:58 pm

Don’t bother calling the corporate office-these crooks hide behind a recorded message and no one ever answers. They farm their tech support out to inept morons that can’t fix anything. I find it disgusting that their recorded message talks about family pride. No one with any pride or self respect would treat customers te
He way dish does. I will cancel my service today and recommend to anyone that will listen, not to buy dish service. I have called 37 times in the last 45 day to reset my local channels. They have had my billing address wrong for a year and a half. I live in Texas and they have had my billing address in NC for the entire time. You win DISH! I give up. Another customer lost. If you think you are too big, just look at Enron! Enough said. Enjoy your perks while you can Mr. Clayton

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Buffie Shaw March 14, 2015 at 6:10 pm

I have an 84 year old granny that can not get her Dish to be put in her retirement apartment complex due to the complex rules of where a satellite may be placed. They want to charge her $160 for her early termination $10 for the return box and $18 for tax. How is it fair that she has to pay all of that for something she can not use? Its not her fault that she can not put it where she could have reception. No poles or put on the roof is allowed in the complex. I have been a Dish customer for many years and now I am considering cancelling my service due to how they have treated my Granny. Something has to be done about companies that take advantage of people that have no control over their circumstances.

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Maddie March 25, 2015 at 12:48 pm

SADLY, DISH has also been a problem for us.
The ‘tech’ told me to put the dish in my bedroom window . . . INSIDE MY HOUSE!
I LAUGHED UNTIL I GOT SICK.

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Lisa Ponke March 12, 2015 at 7:46 am

Dish Network is a total joke. I wish we had other options here, but our only other option is Direct TV which is an even BIGGER joke. So, we are stuck with the lesser of the two jokes. Customer service SUCKS. We were blown off 7 days ago by being told that there was a software issue on DIsh’s end that didn’t even exist. 7 days of screwed up tv and what did we get? A whopping $10 off our bill for 3 months. What a nightmare, I can’t even tell you how many hours we’ve spent with issues with Dish. I tell everyone I know if they have another alternative, go with it, do NOT go to Dish. I will be making a call to corporate later today too when I get home from work.

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George Nichols March 10, 2015 at 1:21 pm

I wasn’t sure where to go to ask this so here goes I have been a dish technition for 5 years I worked for KCI satellite out of Pittsfield Ill.it was a real enjoyable job now it has turned into a nightmare seems they care more about us becoming more of a salesman then a tech.I was not hired on to be a salesman I am not comfortable doing that.Now KCI has sold out to Galexy one from Bentonsport Iowa And or jobs are being threatened if we don’t sale your products.I really enjoy installing dish they tell us that it is dish that is making us do this I was just wondering who is to blame for making so many employees so un happy please respond thank you

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Dennis March 6, 2015 at 3:10 pm

I have been a customer of Dishnet for over 25 years, with over 20 of those years beging on autopay. When I retired 3 years ago, I dropped the autopay and began paying month to month. However, as costs rise, I found myself falling one month behind. This was fine until about 6 months ago, I paid the minimum, not the full month behind but made up the difference the following month. My service has been interrupted. I had to pay 9.00 to get an extension. They claimed my due date was the 23rd, so i have paid that each month unti la month or so ago, they moved that date back and interrupted my service last month on the 14th, the previous month on the 16th so I had to pay for TWO Extensions each. This last month I called to get the second extension which took me to the 4th.. I was told a min. of 141.00 would keep it on til the 23rd. Today, on the 6th of March, my service is interrupted again.. they keep moving the date back but cannot move it forward until caught up.. After talking with several supervisors, who offered no help whatsoever and claiming with all the additional charges i owe 400.00 I told them to TAKE The boxes out and disconnect it permanently.
Apparently, being a long time customer of dish means nothing to them. I went for well over 22 years watching my bill being increased and when I added more sets several years ago, it actually wound up going DOWN from all the years I had been paying. This is ridiculous. I refuse to continue to deal with a company that has such little concern over a long time customer.

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ramras March 6, 2015 at 8:21 am

Called dish network on 2/22/15, 3/4, 3/5, & 3/6/15 because of ABC On Demand dropping off after the automatic 3am update. I was told to reset the receiver on the 22nd & ABC & NBC on demand came back. Since the problem recurs daily since then I pressed the reset several times. Sometimes ABC On Demand comes back, sometimes it doesn’t. Was told each time that it was a “software issue” that was first referred to “engineering” , then today told that “engineering is working on it”. For ALMOST 2 WEEKS!! If they know it’s a problem, why is it taking this like long to fix it? I asked for a credit on my bill today and was blown off. The “Advanced Technical Support” person I spoke to today seemed to be linguistically challenged, couldn’t put words together to make a coherent sentence. I’m fed up & will file a complaint with my State & urge everyone who has a problem with this “service” to do the same.My State joined 2 others & successfully sued Direct TV for shoddy service. If they get enough complaints they’ll might do the same against Dish Network.

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Deirdre Crouch March 5, 2015 at 11:39 pm

Hello Mr. Clayton,

I am writing you in regards to my terrible, unprofessional service that I received from Dish customer service from employees and representatives. I was trying everything I could to get this resolved through them. I will try to make this as short as possible. Firstly, I would like to say that I have enjoyed watching Dish. Now, when I first received my service at the end of October I paid my bill. In November I had gone online And saw I had a payment due by end of month. So, I paid the bill early not knowing that because I had autopay it will charge my credit card again. So, I called Dish to explain that I had already made the November payment why would another payment be charge. The representative told me because I was on autopay it automatically takes the payment. I then stated why would the system take a payment that was not due. The representative state again because I was setup on autopay. I then explained to the representative I have paid other bills early and have autopay set up and they do not take a payment when a payment is not due. I then requested the credit for the payment. The agent said he we reverse the payment back to my credit card.

Whatever was done for December I received another bill for January for $100.26, when the agent reversed the double payment he added $84.18 to my bill. The reverse was the same day which should have been a wash. So, I get a bill for February for $270.59 I called again. I explained all I owed was the $16.08 from the previous bill, 84.18 for this bill and $96.82 in movies. We both agreed that I should be paying $201.10 and my payment should go back to the $84.18. Before I paid the agreed amount DISH disconnected my service, which made me have to call again. The agent to me they disconnected my services because I had a return payment. Here I go again; I asked the agent to look at the number of months that I have had service there is a payment for each month. Please turn my service back on after over an hour on evry call to your company it is still not right. I explain my payments are due at end of month. So, the agent connected my services and I explained I will pay at end of month.

I just started receiving bills after bills increasing my amount due. They charged me for disconnecting my service I never requested my service disconnected. I explained to the agent the previous agent didn’t credit the account to reflect the $201.10. So, I get a bill with $577.39 for disconnect fees and they only credited $460.00 no of the credits from the $270 bill. The agent told me that he nor a supervisor could not make any credits I have to pay it then they would credit to my bill. I was livid, I have done more than required of me for DISH mistake.

To top it off DISH has removed me from my promotion plan and now my bill will not be the $84.18 as promised when I switched my service from Directv for 14 years. Also, it has been 3 months and I haven’t received my gift card for switching. I have enjoyed my service with DISH, please review my multiply statements and credit my account the correct amount and put my promotion back on all my monthly statement so that my bill will be $84.18 as promised for my switch. Please acknowledge the receipt of this email.

Thank you

Deirdre Crouch

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Monty smith March 4, 2015 at 9:59 pm

I want to say this is the crooked mess I have ever seen!!! We have been with dish for over 30!yrs. started out 42.00 ever since then they would go up on prices.if you didn’t pay they would turn the tv off or pay what they wanted you too. After haggling about a bill they would finally give a credit for several months and then here we go again.repeat!!!! I would ask them tell me how much will my bill be I am on a fixed income. Nope couldn’t give you an amount because their game is to continually go up. After it hit 100.00 I had had enough. I’m 61 yrs old I don’t won’t to have to go thru this mess like this about a stupid bill!!! So they can take this mess and shove it, I’m done!!! I just wish they would do what they tell you, they know they have you over a barrel. But I’m praying that the whole mess will go down from the top all the way to the bottom!!! You don’t do people that way and get by!!!!!!!

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Norgan Anderson March 1, 2015 at 8:05 pm

I know this message will probably fall on deaf ears or blind eyes, but i have to get it off my chest..Dish Network is by far the worse company I have ever worked for. But of course you already know that. Being voted worse company 2 years straight means that you worked hard at being the worse. But what I dont understand is why. For every employee you fire or who quits because of unfair treatment, it hurts your company image. Dont you know that these former employees have families and friends. Do you not realizes that these former employees talk. Maybe having 14 percent of the market is all you want,but it seem a little short sighted to me. I for one am going to tell everyone who will listen what was going on in the Albany Ga office. I wont be the only one ,ten employee has been fired in 4 months.. how short sighted! Anyway the truth always comes out. Hope to see you on 60 minutes one day

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CONNIE February 25, 2015 at 10:25 am

I called DISH in the hopes of changing my provider with another if I could find a better rate.

First let me tell you I used to be a ‘telemarketer’ so I am aware of the tactics call specialist use to extort money from bank accounts, which is why I quit, I’m not a bully nor a thief!

Needless to say, I was EXTREMELY frustrated after an hour and a half and not getting any satisfactory results! I made it CLEAR that I did NOT want ANY of their services to all FIVE of the customer service (jokes) reps they kept passing me to trying to convince me to purchase TV and Internet. I even had a couple of them tell me their experiences with their providers!! My bank account was ‘hacked’ (for lack of a better term) several days later, twice, within 48 hours for just shy of a $100.00. My funds have still not been returned after 6 days!! So, now I’m angry and am filing this complaint with DISH and sharing with Facebook to discourage anyone who sees this that they may NOT want to go there! NEVER AGAIN!!!

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donald b. aikman February 19, 2015 at 11:40 am

Please take me off your Mailing list. Thank you. Donald B. Aikman *** W. 1200 N. New Palestine,in. 46163

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Muncie Morger February 17, 2015 at 6:21 pm

I had a problem with a Dish Network commercial. It showed a teenager coming out of the house with a cell phone in his hand. His father tells him they are going to visit Aunt Judy. The boy says that she doesn’t even have a TV for him to watch the game and she is crazy.
Then the Hopper Bunny appears with a new gadget and tells the boy that he can watch TV where ever he goes. As he passes his Dad, he says, “I hope she took a shower.” The father then says, “I hope so too.”
I found this very offensive to senior citizens, (I am 85 years old,))insulting, hurtful and depressing. The Senior’s at my Senior Citizen all agreed so it was not just me.
A friend gave me a phone number from her smart phone of the Dish Network Corporate office. For two months I was calling the wrong number and no one answered or it just rang and rang.
A few weeks ago I checked on my computer, (which I am not very good at,) and I connected with someone in the Corporate office. I thought I kept better records but at the moment I cannot find her name. I told her the about the commercial and she must have taken care of it. I only watch the Hallmark channels, HGTV and other channels in the vicinity. My husband passed away almost a year ago and I cannot watch any of the channels that we watched together. It is just not fun when you do not have anyone to share with. He loved the Military channel.
I want to thank you from the bottom of my heart for handling that commercial. If I have any more problems, I know where to go with them.

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missy March 30, 2015 at 5:17 pm

Haveing problems with my dish ,,,need help to find a ceo office president of corp,,,they give mevrunn around every month,,,can someone help me with corp numb or ceo numb of dish,,,,nothin but problems with them,,,.,please help me anyone……please send me email to help me with the terrible issues im haveing with dish network,,,,bes***@gmail.com,,,,thank u

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Frank February 17, 2015 at 12:53 pm

After my father passed away I called Diash to let them know to cancel his service.. They TWICE tried to upsell me HIS service explainging that was a loyal customer. I Told them I was not interested. They again tried to sell me his service.
They sent me a box for his reciever. I sent the receiver back assuming everything was over, not so much. Two months later I got a call from a collection agency demanding I pay them $47.00. I had no idea why and they would not say.. After some research i found that Dish got MY address, which is in no way connected to my dads service, in fact, I live in a different state. I made numerous phone calls ( to the Phillipines apparently) who said they were sorry BUT THEY cant handle this.. The LOONG story short is I am STILL dealing with this.
This is prob the worst customer ser4vice I have ever dealt with and the kicker is ITS NOT EVEN MY ACCOUNT.. Good luck if you actually have these idiots as a carrier………….

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Meka March 7, 2015 at 9:20 am

Worst companies that I’ve ever encountered. Never will recommend anyone to get your service. Installed the satellite on my apartment ground without asking permission of the rental office. A month later, the apartment office contacted and informed me that the satellite should not have been placed on ground. Called Dish to find out that it is my responsibility to make sure that was ok. Then called corporate office, I was told that the charges were valid and got charged $565 for breaking the contract. Ridiculous reasons to overcharge a customer! Don’t sign up wish Dish!

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Robert March 20, 2015 at 10:09 am

My E-Mail was out, and the phones weren’t working. Dish said there was a defective outlet, and it would cost $100.00 to fix it. This was a blatant lie. I terminated my service, and they then told me that they had sold my phone number. I had this phone number for years, and it resulted in my losing both personal, and business contacts. We need to get Elizabeth Warren involved in what this company is doing. Dish now has the guts to bill me for service that I didn’t get. When you call they said they would connect you to the President’s office. What a joke1 Some low level employee answers the phone.

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