Dish Network Corporate Office

Dish Network Corporate Office Address

Dish Network Corporation
9601 S Meridian Blvd
Englewood, CO 80112

Contact Dish Network

Phone Number: (303) 723-1000
Fax Number: (303) 723-1999
Website: http://www.dishnetwork.com
Email: Email Dish Network

Executives

CEO: Joseph P. Clayton CPA
CFO: Robert E. Olson
COO: Bernard L. Han

Dish Network History

Dish Network, commonly referred to just as DISH, was founded in March 1996 as Echostar.  The company was originally a distributor of C Band satellite TV systems.  They launched their first satellite Echostar I at the end of 1995.  They made their first broadcast in March of 1996.

In 1999, Dish was the first to release a HDTV tuner.  In 2003, Echostar IX was launched, which allowed broadcasting of all local channels to US consumers.

In 2011, Dish acquired the assets of bankrupt Blockbuster Inc. and subsequently added Blockbuster Movie Pass to their offerings.

In 2012, Dish dropped Network from their name and just goes by DISH.  Their parent company is still called Dish Network.

Dish currently services over 14 million customers in the US.

{ 623 comments… read them below or add one }

Bianca Duran July 30, 2015 at 7:19 pm

Dish did not make me aware of a 2 year contract when I made the deal on the phone when the technician came to install it I signed the contract electronically with no fine print. It wasn’t til after I signed it he told me about the 2 year contract and dish doesn’t want to cancel my subscription after not making me aware and it’s only been 1 day since they installed it

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Kenneth Tennant July 28, 2015 at 4:50 pm

DISH installed their “services” (Drilling Holes into house WITHOUT Property Owner Consent or knowledge, cemented their satellite DISH into our back yard and laid the cable over the grass, without regards to lawn mowing, etc….). Now that the tenants are gone, I want DISH to remove their cement and satellite DiSH. They want to charge me $90. Who are these idiots ?

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James Hodges July 22, 2015 at 7:26 pm

I justvgotn rid ofn time warner. but now have some other ignorant a__ to deal with from dish network. dish contacted me to offer me a special deal for a basic package and internet service. the man i talked to said that with both services including the taxes it would be $33 and change. about an hour later some one else called me and told me that it would be $47 and change. I called corporate headquarters and talked to a lady there, and she finely got it straightened out, but still no internet. I sit on the board of directors of a non-profit corporation here in Dayton Ohio, and if any of our people did the things dish people do, they would be out on their A__ so fast it would make their head spin. People lets see if maybe you just might get something right for a change.

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Jodi Wecks July 15, 2015 at 12:34 pm

Good luck on trying to get a issue settled. I called and complained about the installation on one of my apartments. Mind you the apartments are PREWIRED for internet, cable. This install was done with drilling through my carpet in two rooms and putting a hole in the wall in the other bedroom and kitchen. How stupid is this and then trying for someone to get back us about what they are going to do. I have lost rent plus I have to replace the carpet. No one returning my calls, I have to initiate them. If not handled, I will not let my tenants install dish at any of the 26 apartments I have. Don’t use them!!!!

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Sandra L. Middleton July 13, 2015 at 2:15 pm

Just switched to DirecTV to save some money. DISH has gotten too expensive. In going over my final bill, I noticed I was being charged for the Protection Plan that I had cancelled back in 2012!! I had it free for 6 months and when the promotion was up, I had to go to the website and cancel it, which I did (I have my dated, printed sheet). I also have a copy of each of the next 5 months bills (thru July 2012) which don’t mention anything about a charge for the protection plan! I assumed it was cancelled at that point! However, my final bill was showing a credit for $8.51 protection plan!?! I went to my DISH account online to look at my bills and each one is showing a charge for Protection Plan! I can only view bills back to 7/12/13 and that adds up to $188.00 that I was charged w/o my consent. I can’t look at any bills further back as they are not available to me online to find out when DISH started charging me again. I called Customer Service and spoke to one person who said they have “no record” of my cancellation. Funny…..the charges were not there from Feb-July 2012!! I asked for a Supervisor who gave me the same spiel but ultimately ended up giving me a TWO MONTH credit of $16. WOW! He said that was the best he could do and I should have been keeping an eye on my bills. I didn’t think I needed to watch them after 5 months of NO charges for the protection plan. Thought it was a done deal!

Anyway, I’m sending a letter to the Corporate offices as this is starting to sound like what AT&T just got busted for doing. I don’t want to burn any bridges here but right is right and wrong is wrong. And this is wrong! I just had to pay an early termination fee of $100 to leave DISH because we added a Joey in one of our bedrooms in early 2014 and this put us into another 24 month contract (I was not aware of this but whatever…). This is as bad as the phone companies. Makes you wonder about making any changes to your service at all. We will definitely think twice about this next time.

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rosa July 13, 2015 at 1:26 pm

no one answers the CORPORATE OFFICE??? Really?

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Diamond Clarkso July 13, 2015 at 8:11 am

I seriously have no words for this company ! I’ve had dish for almost a year & every single month my bill is messed up , they continue to charge my card more then what my bill is ! Every month I have to deal with someone who cannot speak English. When I’ve asked to speak to a supervisor I was what they thought was out on mute while they were practicing a different voice to return to the phone as a supervisor! I call the corporate office just to be directed to dish ! I want to speak to an American who is in charge ! I will never recommend dish to anyone ! I will warn them !

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Craig Watson July 12, 2015 at 8:02 pm

I have been dealing with Dish Network since 2013 and still cannot get resolution to my problem. I need help to get a Congressional Hearing started. I have contacted the FCC, My congressman and the Louisiana Attorney Generals office to complain and start the process.
Dish continues to do the same thing that they were fined 6 Million Dollars for in 2009

Contact your states Attorneys Generals office and file a complaint. Also contact the FCC and file a complaint.

If you have had a bad experience with Dish, please contact me. I can be found on Face Book. Craig Watson, Minden La.

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cynthia July 11, 2015 at 10:16 pm

I have no idea how in God’s name you people stay in busines . This has got to be the worst experience with customer service in my 40 years of life.! I called Dish Network at 530 pm my time and it is now 858 pm I have been hung up on, lied to, mislead, and now they have taken money out my account and have not rendered the services that were promised! I will be sending a formal email and I will be making a phone call actually I just made a phone call to the corporate office and if I’m not contacted in a timely manner I will be contacting the Better Business Bureau and yall my sit in your cute cushy office and laugh and not care but this crap ” CALLED CUSTOMER SERVICE ” that you offer sucks worse than anything I have ever experienced in my 40 years of life! I have been a customer for a long time, I have never been treated this bad by anybody! You guys say you’re here for the customer you guys say you want to help with this bullcrap that’s unacceptable! To be told by one agent yes will give you the arrangement then when I call in for the arrangemen to be told you can’t make the arrangement then to be told will do an arrangement this way and then be told by another that I can’t get it just to get hung up on by each agent that I spoke to! I set on the phone for three freaking long hours you took my money none of the channels I requested we’re given to me none of them things that y’all told me I was getting I got I got jipped in my package but you still took my money and I still don’t have one channel on this satellite that I have ever watched never watched them in my life. None of the channels I have asked for on here but hey if I cancel you charge my account well I guess yeah you don’t really care about your customers as much as you say you do because if you did regardless of what my bill was or was not you guys would have honored every single thing I was told I was willing to pay but I will not continue to pay a company that doesn’t give a crap about their customers! As if you would have a job if you didn’t have customers who do y’all think y’all are to treat somebody like that. If they don’t know the policy they shouldn’t be taking my phone calls! Thank you so much for taking my money leave me without a way to work because that’s my gas money you took! If I’m not contact in a timely manner I will be contacting whoever I have to to report this miscarriage of customer service and justice!

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Julio C. Santos July 11, 2015 at 12:40 pm

What Customer Service Dept., ? Dish Network! customer service.., No there’s none.

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ellen fuller July 9, 2015 at 9:17 pm

i closed my account in may and requested a box to return goods. no box. called again-foreign persons who do not understand. sent a box too small. called again requesting english speaking person- same.my modem broke i called last year and wound up throwing it out and buying my own instead of renting.i asked for another box for receiver. le.tter came saying my equipment obsolete and get rid of it. letter came that my account will be charged if equipment not sent back. requested box and explained-no box came and my account charged 198 sending this to the fcc, bbb and communications with customers.

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Bruce Earhart July 8, 2015 at 2:11 pm

unfortunately I was forced to cancel my Dish contract. The reason being inconsistency of billing and poor customer service. I guess I should not be surprised that the cancellation process was also handled poorly. I am being charged $10.00 early cancellation fee for a piece of equipment that was exchanged due to a equipment malfunction. Then i was told that I will be charged $10.00 per box for each piece of equipment returned to Dish. Since I cancelled in the middle of a billing cycle, i should have a credit balance. Coincidentally after the return of equipment and the bogus equipment based cancellation fee, I was told I have a zero balance. When I asked if I could have that in writing, I was told I would have to wait a month and call back and request a statement. In my opinion, this type of activity exemplifies very poor customer service. Too bad!!

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Millicent Fila July 2, 2015 at 10:37 am

I am curious what type of training is provided for Dish Customer Service. Are they required to unscramble a problem and find a solution? Are they required to understand their product/platform first before jumping online and working the Chat feature or answering any customer concerns via email? Here is a bit of stupidity from your customer service department:

How is it possible for the movie to be FREEWAY but still require that I SUBSCRIBE. Dish programmers are complete idiots
*FREE
I AM SO TIRED OF DEALING WITH YOU GUYS
2 hours ago

Good morning, Millicent. It is free but requires a subscribe to the channel that is offering the On Demand event. -Zach S

That is idiotic – clearly – and makes no sense. Particularly when I am ALREADY PAYING FOR THE CHANNEL. What a stupid response!

What channel is this movie coming from? -Zach S

Actually, I was able to find this on our receiver and a subscription to HBO is required to watch this programming. Do you currently subscribe to HBO? -Zach S

The point is – Zach – if I am browsing for titles under channels I subscribe to it will say FREE then WATCH. Why would it say FREE otherwise??? This is a programming error as I originally stated. If I am viewing titles that I subscribe to and this is only on HBO – which it is not because I have seen it on Cinemax – then again … programmer error. To answer your question I don’t subscribe to HBO. But you should already know that. Please forward to your manager because you won’t find a solution

It is free but does require a subscription to HBO. It may have been on Cinemax before but it has moved to HBO. HBO and Cinemax are owned by HBO. I am a Team Lead and the Supervisor on duty for Social Media. -Zach S
And your name is ?
Let me ask you something – do you work directly for Dish or are you outsourced? Because you provided a really stupid answer as well. If IIA searching under subscribed titles why am I being prompted to subscribe? I didn’t ask for a lead – I asked for a manager. Here is what needs to happen: you need to provide a valid response or this gross display of stupidity will go viral.

Zach S. and my operator ID is N6A. -Zach S
Not you – the lead. Sorry … forgot I had to spell it out to you guys

I am the Team Lead, Millicent. -Zach S

I work for DISH. I am sorry you feel my answer was stupid, however, it is the correct answer. There is no programming error. It is free to those who subscribe to the correct package. All free titles will show up and availability will depend on if you subscribe to the package. -Zach S

Then why would they come up as FREE if I am NOT subscribed to the channel? This is like arguing with a 6 year old. AGAIN – I would like to speak with your supervisor
I also want the mailing address to Dish Corporate

If you bothered to read what you wrote you would understand my frustrations. If you bothered to ask the right questions you might understand why I am so irritated

…. and guess what? “Zach S” didn’t bother to respond. Why? Because he has no idea what to say.

DISH was attractive only for the savings benefit – but God help you if you have to contact them to resolve ANY problem. They are about as bright as a blown out lightbulb and have the customer service skills akin to a sweatshop in Asia.

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