Chicken Express Corporate Office - Corporate Offices & Headquarters

Chicken Express Corporate Office

How would you rate your experience with Chicken Express ?

[Total: 8    Average: 1.6/5]

Chicken Express Corporate Office Address

Chicken Express Systems
130 SW Wilshire Boulevard
Burleson, Texas 76028

Contact Chicken Express

Phone Number: (817) 295-8886
Fax Number:
Website: http://chickene.com/
Email: Email Chicken Express

Facts

Founder:
Date Founded:
Founding Location:
Number of Employees:

Executives

CEO: Richard Stuart
CFO: Nancy Stuart
COO:

Chicken Express History

Chicken Express was founded by Richard and Nancy Stuart in Benbrook, Texas, in 1988. The company was one of the first fast food restaurants to offer delivery service in Texas. Franchising began in 1990.

Today, the company has more than 200 mostly franchised locations throughout the Southwestern part of the US. The company is best known for their iced tea, which they sell, literally, by the gallon. Other food items include catfish, fried chicken tenders, and a variety of side dishes.

Chicken Express had an estimated annual revenue in 2016 of $2.5 million and employs approximately 50 persons at each location. Company headquarters are now located in Burleson, Texas.

{ 8 comments… read them below or add one }

Doris Monthie-Kemp December 12, 2017 at 3:53 pm

My daughter, Allison Monthie-Kemp, went to work for Cindy Weadon and Richard Cools in January 2017. They own the Chicken Express: 5501 Rowlett Rd., Rowlett, TX 75089, phone number (972) 463-4646. She was hired on the spot, as she had worked for Chicken Express on Judson Road in Longview, TX, since she was 16 years old. She moved to Garland, Tx, to attend school and is now 20 years old. The owners are rude and mean to the workers, as you can tell by their employee turnover. While it was okay for them to call her in whenever they needed her, she was almost fired on Halloween for calling in sick. Ms. Weadon said to go to a minute clinic, get some medicine and come to work because she was shorthanded. We did take my daughter to the clinic and it was confirmed that she had strep throat and got a note for work. Allison hardly ever calls in sick or misses work. That should be evident in her employee folder from both stores. Mr. Cools always tells her that she will be or do nothing in her life. Allison has been accused of stealing on several occasions. As there are cameras, she always asked for proof. None was provided. Last night both the owners berated her, yelled at her, embarrassed her and told her she was suspended for two weeks impending investigation. Her drawer was over. The way these people talk to the young people in that store is ridiculous. They are all young and should not be screamed at, called names, and accused of stealing without proof. These kids will think all bosses will be like them. I was very disappointed to dine at that Chicken Express. The atmosphere is not the best.

Reply

Ken November 6, 2017 at 4:08 pm

Went to Chicken Express in Midlothian Texas find out they do not give senior citizens a family pack cuz if there is only one senior in the household nor they give military discount without a fight I talk to the corporate office Richard Nancy Stewart and their franchised so they don’t really care what the stores do mr. Moore’s that owns that one doesn’t call he has someone named Todd call me and informed us that they do not give seniors family packs because they feel is to much for one senior it’s sad it’s a joke but there’s plenty of places to eat good luck not a very friendly atmosphere either

Reply

Armani Cornish October 22, 2017 at 5:25 pm

Hello my name is Armani Cornish, I’m a senior in high school and I’ve been working at CE in Rockwall, TX for about 3 months now. I was just fired because I asked for time off because I needed more time for school work. I work only 2 days because that’s all he gives me even though I ask for more. But I call him and he just starts yelling at me that he doesn’t care and I need to manage my time better. He’s very rude and disrespectful to his workers and I just wanted to make sure this was addressed.

Reply

Mary Humble October 12, 2017 at 12:47 pm

I am requesting that Chicken Express bring your franchises to Colorado, more specifically to Rifle, CO. There are no decent fast food restaurants in my area. We are located on I70 which is a main thorough fare through the mountains. Stores would do a great business since you would not only get locals, but also all the travelers coming through this area…also a lot of the transports that come through here, too. Since I am from Texas originally, I greatly miss your food…It would bring a little bit of home to me.

Reply

Jim October 6, 2017 at 5:07 pm

The store could not provide the correct amount of chicken and the store manager does not care enough to respond to an email.

Sent: Wednesday, September 20, 2017 2:04 PM
To: ‘express47@gmail.com’
Subject: Visit

I am writing to express my disappointment in a visit last night. I ordered the 20 piece tender with a family mash potato side, rolls and a large sweet tea at the drive thru. We get the 20 piece because it is perfect for us I have 6 pieces and she has 4 for dinner that night and it allows us each to have the same for lunch on a subsequent day. Upon getting home to have dinner with my wife we each grabbed our respective 4 and 6 pieces to see only 8 pieces remaining and at least 3 of those pieces were have the size of a finger. I feel for the $21.00 that is charged for the 20 piece chicken tender that we should not only be able to receive the 20 pieces that we actually paid for but they should also be a piece of chicken and not a piece that would not cut it as a nugget at McDonalds.

D.T. 5 >>>TKT 548, K-4, SH-0, 20:00

Disappointed.

Reply

Shawn September 26, 2017 at 5:26 pm

Stopped by for a quick lunch. Four piece tender dinner. Chicken was great as usual but the pieces were as big as my thumb. I have pictures if you need them.i am used to a more generous serving for the price. We love our chicken express. Don’t get cheap and loose your store here in Lawton ,Oklahoma because people stop coming. I need no compensation. Just my two cemts.

Reply

Charles McMillan September 26, 2017 at 2:04 pm

On 09/22/17, I placed an order at the drive thru window for 2 chicken strips with a roll, also ordered a large sweet tea. After pulling away from the window I discovered there was no roll or gravy, just 2 strips. Wife went inside to correct the order. The manager gave her a roll,  but stated gravy did not come with the meal and she would have to pay for gravy. She asked if she could trade the biscuit for the gravy and was told no. This has never happened to us before. We take our grandkids, and great grandkids there and order adult size except for the great grandkids. I have no problem paying extra for gravy now that I know about the menu requirements. My problem is with the manager, instead of gifting some gravy and saying “now that you know, there will be a charge from now on. The store established the presidence with us, not us with the store. The wife says she will not go back to that store. The store just lost up to 6 orders at a time from us over one little tub of gravy. Wife says she or none of her friends have ever been to a chicken express without gravy included in their orders. The store was the Lake Worth, Texas store. At 6:45 p.m.

Reply

Brenda Jennings September 20, 2017 at 9:18 pm

Hello, I was an employee at the store is duncan, ok. I was just recently fired for a no call no show. This is not fair and would like someone to be held responsible for this. The situation for my dismissal is I got the schedule that was made out telling me when I was scheduled to work. I was off Monday and Tuesday, working wensday. The schedule got changed and my supervisor or any one never told me of the change, I was told that I would be call if I was needed. I fill like it’s discrimination and bad management resulting in me loosing my job. This is my only source on income and I was let go for the simple reason of shitty management and it reflects against a great company. I want someone to be aware of my employment here and hope it changes. Thank you very much. I have enclosed my contact information if you have further questions. 469 383XXXX

Reply

Leave a Comment

Want to make sure Chicken Express sees your comment or complaint?

Share your experience to get more attention.


Previous post:

Next post: