Chick-Fil-A Corporate Office

Chick-Fil-A Corporate Office Address

Chick-Fil-A, Inc.
5200 Buffington Rd
Atlanta, GA 30349

Contact Chick-Fil-A

Phone Number: (404) 765-8038
Fax Number: (404) 765-8012
Website: dan.cathy@chick-fil-a.com
Email: Email Chick-Fil-A

Executives

CEO: S. Truett Cathy
CFO: James B. McCabe
COO: Dan T. Cathy

Chick-Fil-A History

Chick-Fil-A was started in 1946 by S. Truett Cathy with the opening of the Dwarf Grill (now called the Dwarf House) in the Atlanta suburb of Hapeville, GA.

In 1961, Cathy discovered a pressure cooker that could make a chicken sandwich as fast as a hamburger and Chick-Fil-A was born.

In 1967, the first Chick-Fil-A opened in the Greenbriar Mall in Atlanta.  The chain expanded quickly in the 70s and 80s by opening locations in suburban mall food courts.

In 1986, the first freestanding location was opened.  The company continued to expand with mostly freestanding locations for the rest of the 80s and 90s.

Chick-Fil-A current have over 1600 locations in 39 US states, Mexico and the Phillipines.  The Chick-Fil-A corporate office is located in College Park, Georgia.

{ 59 comments… read them below or add one }

Matthew Caleb Hollingsworth January 24, 2015 at 4:24 am

To whom it may concern,

Good evening, my name is Matthew Caleb Hollingsworth and I was recently, and very briefly, employed at Chick Fil A Tuscaloosa South, store number 03151 I believe, but unfortunately had to resign. I am contacting you to raise awareness of how this process was handled by the management of this store. I am a full time student at the University of Alabama and hoped to be able to get a job to provide myself with a little bit of supplemental income. Unfortunately this employment was short lived. I had explicitly said I did not want to work Tuesday or Thursdays, that I wanted those days for homework, and that I did not want to work too late as I had to be up at 6 am to make it to my morning classes. On my very first schedule I discovered I was scheduled to close every time I worked, and was also scheduled to work on a Thursday. I also did not leave the store until after 11 that night, much later than I was repeatedly assured I would be out by. When I brought this up to the manager during my next shift he informed me that I was only hired to close. This was not made clear to me beforehand however, there was nothing more than a comment in passing about how I was available to close. When my grades began to decline I became alarmed, as I am only able to afford college because of an academic scholarship, I must work hard to maintain it. The next morning I then sent an email, using the address that had sent me my work schedule as I had been given no other email to use, hours before my shift was scheduled to start explaining that I was very sorry for the inconvenience and that I had accepted this job before seeing how much work my classes this semester were going to be, and that with my grades suffering already there was no way I could continue working. I also included in this email that I was resigning, effective immediately, and again apologized for the inconvenience I knew this was. I did not receive a response the entire day and it was not until the next day that I then received an email explaining that I was fired for being unable to show up to my shift, and that in order to get paid for the small amount of time I had worked that I needed to bring in my uniform I had been given. When I went to hand in my uniform I inquired about the email I had received, and told the manager that I had already sent one beforehand explaining that I was resigning and was there anyway we could get the “terminated” status changed to a “resignation” status, and that I could easily pull up the email on my phone if he would like to see evidence to verify what I said. He said he didn’t want to see my email, that this was simply, “how we do it.” When I then pointed out that the handbook I was given, the handbook I had to read and sign before I could start work, says that Chick Fil A is an “at will employment” he only responded with, “It says that?” After I replied that yes, it did indeed say that, he said I was wrong and that I am supposed to provide a two weeks notice before resigning. I then responded and said that the handbook states it is appreciated, but not necessary. He again responded and said that this is just, “how we do it.” After I again stated that I had quit, and wanted the status changed, I was informed that I had not “professionally quit.” I tried to argue that it did not matter, quitting was still quitting, and I was told again, for the third time, that it did not matter, this was just, “how we do it.” I then simply said, “fine” and left. That was a couple of days ago, I have yet to receive an email, or even be paid for the time I did work, even though I returned my uniform. I request that something be done about this, I have eaten at Chick Fil A for many years, and have enjoyed it, but this treatment was absolutely ludicrous, and I shall definitely not be visiting that particular store anytime soon.

Sincerely,
Matthew Caleb Hollingsworth

Reply

tiffany mcneil January 13, 2015 at 9:24 am

Very disgusted with your company. I was served a drink and the cup was completely molded around the lid. I am 5 1/2 months pregnant and have never been more sick and disgusted I’m my life. Someone needs to contact me back from corporate immediately cause I am not letting this go. This store is located in Pensacola Florida and its only been open for a few months on Navy Blvd!

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Melvin January 8, 2015 at 9:25 pm

I was very disappointed when visit the down town Decatur store #01873 on January 8,2015 at 8:07. I was in the drive line and made my order and it was not correct therefore I had to go around again through drive through and when I got to casher and told that was missing one of the sandwich. She was very rude and said that they had put the sandwich in my bag. I show them that I did not have the sandwich. I ask for tea because I had to come back through to get my order corrected. First of all she the manager was acting like she did not want give my sandwich in which I had already paid for. I am so upset that I just can’t say what need to be said

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Jonathan December 26, 2014 at 9:56 pm

To Whom It May Concern,

Went to Greengate Center ChicFilA in Greensburg Pa and was very disappointed!! And hence, will continue to tell everyone we know hiw horrible the experinece and to not go there ever again! First, the store itself was filthy and kids (workers) was standing around doing nothing! Food was cold and we did not get what we ordered. We asked to speak to the manager and the woman said there were no managers there. We sat down and began to eat and the soda was nasty! It tasted like soda water instead of pop! We came to learn the machine needed cleaned and of course instead, every employee was talking and laughing but not working! It looked like we had interrupted a party going on. When my wife brought up the food the man in the line said it was fine. She said it was cold and we had the wrong food but didnt realize until our children began eating. He said he couldn’t do anything about it because we ate some of it. Well in my opinion that is unacceptable. Our order was all messed up and they can’t do anything about it because my children were starved and started to eat regardless! ( before we could say anything ) …and soda awful ….dirty bathrooms and dirty tables and floors! Lazy workers!

Also….they said there were no managers well, that was untrue. About a half hour later my wife saw a woman …well, I should say a unsophisticated female person walk in and head in the back. We asked one of the workers who was that? I thought you said there were no managers here. they said that’s Lisa and she isn’t a manager. They said she does our marketing. UNACCEPTABLE! Why couldn’t she have helped, maybe picked up a broom not ran to her office or back room to sit?

WE WILL NOT RETURN TO THAT CHIC FILA ever again or any ever again. If you make a mistake you fix it. We called corporate and they could not help much because we didnt know the exactly who we delay with.

Jonathan

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Adrienne December 13, 2014 at 11:07 pm

Hello, my name is Adrienne, and was Christmas shopping at the Beaver Valley Mall, Beaver County, on Sat. night Dec. 13, 2014, my husband and I wanted to get chicken sandwiches with fries, we love the Chick- Fil-A, in Robinson Twp., and have eaten there often, good service. However, Saturday night we were at the Beaver Valley Mall, we wanted to bring some chicken sandwiches home for our son, this was around 7:45 p.m., we asked the young girl at the counter, what time do you close tonight she stated 10:00 so that was perfect, we will finish our shopping and be back around 9:40 to order our HOT sandwiches to go home and enjoy.
The three girls were all standing around finally after about five minutes, one of the girls decided to wait on us, I was placing my order, and the girl said, WHAT SANDWICHES, we don’t sell sandwiches now, we only sell drinks. WHAT the hell would I be coming back for just soda. The three girls were extremely rude, and laughed at us, like we were asking the impossible, The girl that stated you were open until 10:00.
Honestly, for this being run by CHRISTIANS, they were rude, and laughed at us. One of the women that was sitting at the food court, came to our defense, and stated, talk to the manager, these young girls need to know how to treat people,with a little bit of RESPECT, and this will be the last time, we will EVER stop at CHICK-FIL-A again.and will tell my family and friends. WE spent our 35.00, on delicious pizza and sandwiches at ANTHONYS. Best of luck, those women workers, and driving your business away.

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