Bob Evans Corporate Office

Bob Evans Corporate Office Address

Bob Evans Farms, Inc.
3776 S High St
Columbus, OH 43207

Contact Bob Evans

Phone Number: (614) 491-2225
Fax Number: (614) 492-4949
Website: http://www.bobevans.com
Email: Email Bob Evans

Executives

CEO: Steven A. Davis
CFO: Paul F. DeSantis
COO: Joe L. Gillen

Bob Evans History

Bob Evans was founded in 1948 in in Rio Grande, Ohio.  Bob originally began making sausage for a 12 stool diner.

In 1963, the company went public as Bob Evans Farms.  In 1964, a Michigan restaurant was opened, the first location outside Ohio.

In 1971, Bob’s cousin Dan Evans becomes President and CEO.

In 1983, the 100th restaurant is opened.

In 1987, the company acquired Owens Country Sausage.

In 2000, Dan Evans retires.

In 2002, the company opens it’s 500th restaurant.

Bob Evans dies of pneumonia in 2007.

Bob Evans currently operates nearly 600 corporately owned restaurants in the US.

 

{ 213 comments… read them below or add one }

Darlene March 23, 2015 at 12:42 pm

A party of 20 visited Bob Evans #561 in Louisville KY to celebrate family birthdays. We were there for over 3 hours with much of that time sitting at the table with no beverages or food. Once beverages arrived, it took another 35 minutes before Orders were taken. We asked the guy bussing tables to remove some cups from the table in order to accommodate our food and he came over and said “reach”. In other words, reach over and hand me the cups (which ironically I had already stacked and placed on the edge of the table). From there, he persisted to make insensitive, smarty pants type remarks as if he were a comedian. No one was laughing because at that point we had been there for over 2 hours and found offense to our situation being mocked. Several of our family members got really upset. When we complained to the manager, he was very condescending about our experience and basically concluded with saying Sunday is their busiest day and that we did have a party of 20. In other words, he saw nothing wrong with service or his bus boy’s attitude. I almost felt as if he thought we had an agenda for complaining which could not be further from the truth. Needless, to say we ate our cold food and got out of there as fast as possible, vowing to never go back to that location.

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Tracy March 23, 2015 at 12:02 pm

We visit the Bob Evans on Rockside rd. It never fails we stand at the front desk waiting and waiting to be sat. We see empty tables,but their is no hostess the managers are oblivious of the line at the door. The servers are freindly and the food is good so we return preparing to wait

Tracy

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Ruth Roberts March 21, 2015 at 5:34 pm

Zanesville Ohio, Maple street Bob Evans restaurant seated us then did not wait in us. Folks who came after us were waited on. We left after 15 minutes of watching others served who came in after. Not even offered drink order

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Tina seymour March 2, 2015 at 7:53 pm

3/2 I placed an order to go at your Bob Evans at 36/37 and 71 in Delaware, Oh. I actually placed the order at the counter for two salads (both full size-wild fire chicken and Cobb salad). First it took 40 minutes for this order. 2nd they gave me 2 packets of salad dressing, neither of which was wildfire ranch, 3rd I ordered to full salads and got one large salad snd one small salad.

Restaurant #
0286

order# 700968

I’m beyond angry.

Thank you for ruining dinner!

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Mark Lloyd February 26, 2015 at 2:57 pm

I have enjoyed your mashed potato from Publix and Kroger. The one from Kroger was heated just as we always have, per the instructions. It was runny, thin and had a bad smell about it. Like a raw potato might smell. It were boiling when removed from the microwave. it is big and powerful so the microwave can be removed from the problem.

No one gets it right every time, I then bought the next one from Publix. the same results. Someone has changed your product from what was consistently a great product. We cannot be the only people who experienced this.

This cannot be a complicated issue, either it is the same old recipe but now with cheaper or inferior ingredients or a change in a formerly great product.

It’ time to fire someone, fix the problem and communicate this to your customers.

I buy a number of your products. That is stopped until I hear from a person in a responsible position.

The courtesy of a reply would be appreciated.

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Lynn Moyer February 23, 2015 at 5:12 pm

On Sunday February 22nd 2014, I went for brunch at store #0377. II slipped on your wet floor with my crutches and fell to the floor hard. The manager asked what he could do and my friend who is a doctor told him we could use some ice and a chair. He got the ice (in a scrap bag that leaked all over my cast while eating) & a waitress got the chair and my friend dragged me on the chair to the carpeted area where I wouldn’t slip again. Within minutes the manager came to our table with it a $5 off discount coupon turned it over to the back side and said could you “write your name address phone number and your version of what happened on here please” so I did provide him with the information he requested. He saw that I was done came over and took it. Throughout the entire meal every time I looked over his way there he was staring at me along with one of the waitresses. When we were ready to leave he walked me to the front door me being extremely careful where to put my crutches. He told me to “Please be careful” as I was going out the doors. Then he waited until I got into my friends car and we were backing out of the parking lot to go back inside.
I realize the floors were slick because there was snow on the ground outside and people were tracking it in. It’s different when you can balance yourself with your other leg with your crutches then when you cannot put your foot down being totally non weight bearing on crutches. You should put rugs down over most of the bare floor areas to prevent this from happening to someone who may not have as much protection as a cast like me. I really hurt myself badly when I fell. Injuring both my knees and the part of my foot I just had surgery on. It was embarrassing to fall and very painful to have fallen but your manager was very rude to me and my friend who is a doctor. He was very very rude. I got no apology from him for anything we got you know nothing except the evil eye from him like we were going to run straight to a lawyer and sue.that we had set this up.
I don’t know about you but it was humiliating. It was the most humiliating injury I have ever received and your manager only persisted in salting the wounds for me by being as bitter as he was. I do not appreciate this and I am going to spread the word and never eat at that particular restaurant again.

Sincerely

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Debbie Smith February 22, 2015 at 8:26 am

My family stopped at Bob Evans on Hilliard Rome Road in Columbus, Ohio after a long road trip. While dining, my purse fell out of the larger bag I had carried it in and fell under the table. I didn’t notice it was missing until the next day. Thinking it might be in my car or house, I waited until after work to call Bob Evans. The manager was very nice over the phone and told me it was there and said he would put it back in the safe until I came for it that evening. I was so very grateful to have everything back, untouched! It is good to know there are still honest people in the world! Thank you so very much.

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Bonita Getz February 20, 2015 at 11:48 am

My Mother and handicapp brother was at your store at 4915 N. Big Hollow Road,Peoria,Il 61615. They had just sat down and order their food. The waitstaff gave them,their salad. And my Mother told the waitress there was water coming from the ceiling. She walked away,and the ceiling and water came down on both of them. The sprinkler system had BROKE. NO! ONE came to help them from the Manager on down. They all stayed away. The Fire dept.came and shut the system down. And made a report,a little later. A woman from the Health dept. came in the store. NO! MANGER’S or Night MANGER’S came to check on them. She was wet from head to toe,other people came and helped her off the floor. The water came down so hard it knocked her out of her chair she was sitting.The Manger NEVER came to check on them. WHAT? Kind of people do you have running these store’s. I have contacted a Lawyer to see,WHAT? can be done. Thank you.

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rich segulin February 16, 2015 at 7:41 pm

on feb. 14 1 pm I was at the Willoughby ohio store and went to the mens room . the floor was very slippery and wet .I I have aamputation of the left leg and right foot so I have to be carefu. I was very careful and I still fell. Two men in the room helped me upand were going to call 911 but I told them I would be ok. I told the maneger by the name of Morgan that the bathroom floor was pooling water and that itshould be mopped.did not get a reaction from him not are you o k or anything I then told a waitress and sehe told me to tell the manager I said I did but got no reaction she said that was par for the course with him. She told me to write the head office maybe they could help .All I would have liked wasfor him to have someone mop the floor and ask if I was ok and not act like I was talking to the wall.

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Timothy mullis February 15, 2015 at 12:06 pm

Just left the Bob Evans restaurant in Sebring, Fl. And after sitting at the front waiting for someone to come over and take my order for ten minutes, finally left. No one even bothered to offer me anything to drink or nothing. Waitress after wire waitress consistently walked by without so much as an acknowledgment. You would think after 10 minutes, someone would at least ask if you want something to eat.

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Ashlee Mundy February 8, 2015 at 11:52 am

On February 7 2015 my wife and I ate lunch at the Bob Evans in Lancaster Pa. We told the waitress we were in a little bit of a hurry. There was less than 20 people in the restaurant while we were in there. We both ordered meals off of the pick 3 signature side which came with dessert. My wife side with her meal was not what she ordered. The waitress did fix that. My mashed potatoes and gravey was cold. She never attempted to fix that when she was told. I asked for a refill of my sweet tea 3 times which still never came. Also we waited for 20 minutes after we finished our meal just to get the Ice cream we ordered at the beginning. Our waitress was to busy texting to check on us. There was only two tables of people in her assigned area. We were not happy at all.

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Madison February 19, 2015 at 9:31 am

9 times out of 10 it’s not the waitresses fault for a long wait. And there are no assigned sections they take tables by rotation.

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Sheri Weir February 7, 2015 at 11:58 pm

My husband and I went to breakfast at the Bob Evans in Delaware, OH on US 23. When we got there we were told we would have a five minute wait but we had a thirty minute wait. The hostess did not even say good morning or hello didn’t even offer water or coffee nor did our waitress. We waited 15 minutes to even see the waitress who took our order. The food came a half hour later with out the blue berries and had to wait another ten minutes so the food was getting cold later with out the blue berries and had to wait another ten minutes so the food was getting cold because we also had to ask for silverware to eat with. When I cut into my waffle it was not all the way cooked nor was my sausage. The waitress said she could order me another one I said no because I was already upset with the service and the wait. She took the waffle off our bill. The waitress brought my husband the wrong kind of pop and all she said was oh didn’t offer to get him what he ordered. Then when we went to pay the manager asked what was wrong with the waffle my husband told him and he said I cooked it and now I know for next time. No I’m SORRY! ! The floor was filthy and lots of opened tables with a lobby full of customers to be seated. When we got there people were saying good luck. The hostess was running register and kept walking back and forth in the kitchen when people were trying to leave. A guy there put his money and his bill on the counter because she totally could not do her job or be a nice to people. The cook was sitting people and had no clue when we were waiting in the lobby. This is the second time we have been to this Bob Evans and both times a total disaster. The first time I thought the staff were going to fight and we had a child with us and had to leave because they were yelling and screaming swear words at each other. I am very DISAPPOINTED IN THE SERVICE AND FOOD. I’m hoping to receive a reply back because this is totally a poor way to treat customers.

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Mae February 7, 2015 at 12:37 pm

We have been a long time customer of Bob Evans. When we come to your Nicholasville KY Brannon Crossing location we always request for a specific server/s since they know what we want. We have been going to BOB Evans for quite long time and enjoyed our breakfast 90%+ of the time, Today was different, i was really upset and dissatisfied. You all have new management members. I understand you have to continuously train people to be a manager. The only concern i have today that this person, (BOBBY) he is the general manager, doesn’t have any clue what is Customer Satisfaction. To be a good leader you have to be a good listener and good problem solver. This guy helped serve our food and when I asked him where our banana bread that we ordered in replacement of the potatoes, he quickly responded that we should not be able to substitute because the system will not let your team do that. I then rebuttaled stating that we have always asked to substitute the pototatoes and always get it then once again he stated that we could not do that and then left the table. First of all that was very rude. I was SO UPSET that I did not even finish my food. I am now debating if I need to go back to your restaurant just because of incompetent employee.

I hope you will answer my complaint.

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Dan February 4, 2015 at 6:31 pm

The Friendlys Restaurant closed recently in Hornell NY. This is an excellent location and would be great for a Bob Evans Restaurant. The closest one we have now is an hour away in Corning NY.

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Ashley January 30, 2015 at 11:36 am

We just left the Bob evens in Ocala Florida silver springs location, I always fight to go there cause iv always liked it but today was bad . I got a vanilla coffee and half way threw drinking it there was something hard in it so I pulled it out of my mouth . the waitress came by and I told her she took the piece with her to the manager .she then came back and said “sometime it gets hard in the pump so nothing to worry about ” . I’m sorry but that’s nasty I didn’t say anything else .we were still charged for it and when we paid the lady said how was everything we didn’t even answer still nothing was said it was like oh well . we were also going to place a Togo we never did and was never asked about it and we told the waitress when we got there , we probably won’t be back especially knowing things are dirty there and the manager just says don’t worry about it!

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Madison February 19, 2015 at 9:39 am

The vanilla flavoring is almost pure sugar. It crystallizes in no time, not dirty, just science.

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john carter January 25, 2015 at 11:43 am

My wife and I ate at a Bob Evans, at a Fairfield location yesterday. Actually, my wife ate, and I could not, because after two lengthy attempts the staff was unable to prepare a blackened fish entree for me that wasn’t at least half raw. The waitress offered to bring a steak to me, but I didn’t want a steak, that’s why I ordered fish. The manager took the price of my meal off of the bill, then ignored us. As we left, we were asked by a vapid teenage cashier how our meal was. He must have thought our recounting of the experience was amusing, because he smirked at us the whole time. I’m not sure that I would ever visit one of your restaurants again, because the proper training of your employees, from greeter to management, is obviously not a priority.

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Ken Burger January 20, 2015 at 6:31 pm

My wife and I have been thoroughly enjoying your mashed potato product for some time.

However, our most recent purchase leads me to ask if you have changed something. At supper this evening we both commented on the quality of the potatoes – they had a “runny” that did not seem normal. In fact my wife said she has reheated them twice to try to get the right consistency.

If this is a purposeful change we will need to say ‘goodbye’ to Bob Evans. If not, please let us know when it is corrected.

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Tracy hunter January 18, 2015 at 6:47 pm

I just left Bob Evans location just off I64 cross lanes exit and I must say me experience was very bad. We were promptly seated by a red headed hostess with a dingy white shirt and our drinks were brought to us. The waiter took our order and an hour later our fiord arrived cold and incorrect. My daughter visited the bathroom and the red headed hostess was heard snorting something in the stall this is not the bBob Evans I have come to know and love. Defiantly not what I was expecting this evening. We left this location and placed a pick up order at a Bob Evans at the i64 hurricane exit and the food at this location was good as expected. I will continue to eat at Bob Evans but not at Cross Lanes location.

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raypole January 17, 2015 at 9:56 am

I ate the Bob Evans on 48 an 70 in Dayton it was knat heaven my wife an I an all of our friends will never go back to that one. We told the manager an all she said was”yes we know we have a knat problem an walked away. ” we could not finish our meal because of all the knats they we not busy an maybe that’s why

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Robert Mihelich January 20, 2015 at 12:14 pm

Thank you so much for building a bob Evans in our city Chardon,Ohio. Grand opening will be on January 26,2015.We will be there. welcome to the neighborhood. Sincerely yours,Robert Mihelich

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